Sponsorship Information the Hotel Distribution Event 2019
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2019 Guest Book
16 –17 OCTOBER 2018 OLYMPIA LONDON PRESENTED BY Insurance Brokers 2019 GUEST BOOK YOUR REVIEW OF THE UK’S LARGEST AND MOST ESTABLISHED BUSINESS EVENT FOR THE HOTEL COMMUNITY INDEPENDENT HOTEL SHOW 2019 GUEST DEMOGRAPHICS TOTAL VISITORS 6316 COMPANY ACTIVITY TRAVELLED FROM Hotel 59% London 35% Opening a new hotel 6% South East 29% Guesthouse / B&B 7% South West 8% Pub / Restaurant with rooms 3% Midlands 7% Serviced apartments 6% North 7% Other accommodation 12% East 2% Industry supporters / press 7% Wales 2% Scotland 2% Overseas 8% % % % % 83 80 89 91 intend to do business with one of visitors have direct of visitors said they of visitors will be or more of the exhibitors purchasing authority would recommend the returning in 2020 they met at the show within show to a friend the next 12 months or colleague ACCOMMODATION SIZE COMPANY STATUS 1–10 rooms 20% Independent 80% 11–25 rooms 18% Group owned 13% 26–50 rooms 19% Other 7% 50–100 rooms 18% 100+ rooms 25% 2 INDEPENDENTHOTELSHOW.CO.UK INDEPENDENT HOTEL SHOW 2019 THE SUPPLIER EXPERIENCE TOTAL EXHIBITORS 337 65% OF EXHIBITORS RE- BOOKED ONSITE FOR 2020 “The Independent Hotel Show is one of the “The Independent Hotel Show gave us “The Independent Hotel Show is a most important hotel shows in the country. the opportunity to engage face to face with key event in our calendar. There is no It attracts a very diverse group of people, a targeted audience and showcase our other trade show that offers the same level not just independent hoteliers, but also the products to key decision makers. -
Nails South Africa Shines
THE NO.1 MAGAZINE FOR SPA AND WELLNESS Issue 58 | June/July 2017 | www.europeanspamagazine.com WORLD OF WELLNESS THE BEST OF BRITISH EXPERT GUIDE: NAILS SOUTH AFRICA SHINES Finding balance at Oman's Look inside London's luxurious Invaluable spa mani-pedi How European brands combine Anantara Al Jabal Al Akhdar Lanesborough Club & Spa advice and product innovations with locally inspired treatments DEVELOPMENTSN APPOINTMENTSews INVESTMENT DIARY DATES EDITED BY SARAH TODD Spa town’s legacy ‘recaptured’ in new £9.5m development Rudding Park Spa in Harrogate features a striking roof-top spa garden and will use natural spring waters from the hotel grounds UK: A new £9.5m (E11.24m) spa has launched at In addition, a rooftop spa and garden includes history using natural waters from Rudding the privately-owned luxury Rudding Park hotel in a hydrotherapy infinity pool, a panoramic sauna, Park itself and features an awe-inspiring Harrogate, Yorkshire. experience showers, a garden sauna cabin and rooftop spa and garden to take our guests to Intending to enhance the town’s considerable sun deck. Speaking about his vision for the new heights of relaxation,” said spa director spa heritage, the 4,180sqm Rudding Park Spa rooftop spa garden design, leading horticulturalist Matthew Mackaness. uses natural waters from the surrounding grounds Matthew Wilson said: “I’ve created a space that The spa’s interior fixtures and fittings were and boasts a range of comprehensive facilities to is very calming with its topiary beech domes supplied by interior design company Horsley ‘enhance the wellness of mind, body and soul’. -
Why the Eternal City Could Become the Next Hotspot for Luxury Hotels
FEBRUARY 2015 | PRICE £350 IN FOCUS: ROME WHY THE ETERNAL CITY COULD BECOME THE NEXT HOTSPOT FOR LUXURY HOTELS Christof Bertschi Senior Associate Sophie Perret Director www.hvs.com HVS London | 7-10 Chandos Street, Cavendish Square, London W1G 9DQ, UK ‘Why should luxury travellers pay less for a hotel in Rome than in London, Paris or New York? We have the same guests here...,’ a General Manager of a luxury hotel in Rome asked me recently during an interview. His remark poses an interesting question: why are luxury hotels in Rome not able to charge similar rates as those in London or Paris, when they supposedly attract a similar clientele? A comparison with other European gateway cities illustrates that the business mix of the hotels in Rome is actually slightly different to that of London and Paris. Whilst the latter are not only tourism hot spots but also global business hubs, Rome’s client mix is more leisure and government focused. Although Rome is the political centre of Italy and benefits from demand generated from embassy and government-related events, Italy’s business powerhouse remains in the north in the area around Milan. As a must-see destination for every leisure traveller, Rome enjoys high popularity, but the city does not have the same status and perception as a luxury shopping and lifestyle destination such as London, Paris, Milan, Venice or the French Riviera. Additionally, supply related factors, such as underinvestment and a lower number of international luxury hotel brands, have so far prevented the Rome luxury hotel market from reaching comparable room rates with these other destinations. -
Programme 2017
THE HOTEL OPERATIONS CONFERENCE 2017 event Programme 2017 23 & 24 May 2017 “ There are three pillars of www.hoteloperationsconference.com value in the hotel business – property, operations and brand. – Jumeirah Carlton Tower, LondonInvestment conferences focus on the real estate and the rise of digital has brought brand to the forefront but operations, specifically the value embedded in how hotels are run, is usually overlooked.” Andrew Sangster, editorial director of Hotel Analyst news analysis services and creator of the Hotel Operations Conference Powered by THE HOTEL OPERATIONS CONFERENCE 2017 HOC Programme 24th May 2017 9.00 - 9.10am Welcome and opening remarks 11.05 - 11.35am Break Andrew Sangster, owner of ZTZ Communications, 11.35 - 11.50am Profitability: examining margin erosion: publisher of Hotel Analyst Session 7 - Presentation 9.10 - 9.30am Opening overview: Unbundling management, Rather than focusing on the top line, investors need brand & property: Session 1 - Presentation to drill down to see what is happening to profitability. This session will scene set the distinction between Where are the cost challenges? A detailed examination property, operational management and brand. It will of the key trends. look at the rise and rise of third-party management Jonathan Langston, Co-Founder, Hotstats companies and the increased appetite by investors for 11.50 - 12.30pm Productivity and guest experience: management company platforms. How are management Session 8 - Panel companies valued? How is this different to hotel groups How hotels can be made more productive and the guest with a significant real estate component? experience more effective: hear from technology experts, Charles Human, Managing Director, HR specialists and others on the challenges ahead. -
Luxury Five-Star Hotel the Principal London Commissions Brintons Carpets for £200M Refurbishment
Press Release October 2018 Luxury five-star hotel The Principal London commissions Brintons carpets for £200m refurbishment Brintons supplied carpets for key public areas within the five-star hotel The Principal London, a Grade II listed landmark building, which dominates the eastern flank of Russell Square in Bloomsbury. The Principal London re-opened in April 2018 after undergoing a multi-million pound renovation. Bespoke Brintons carpet featured in the upper floor corridors and gallery of The Principal London Key facts at a glance: • Project: The Principal London • Client: Starwood Capital, Principal Hotel Company • Renovation start and completion dates: February 2015 – April 2018 • Brintons created 4,600 sqm of bespoke carpets for the hotel’s corridors from floors one to eight, including the main staircase and the gallery • Brintons have supplied bespoke carpets for Principal Hotels in Manchester, York, Glasgow and Edinburgh • Brintons worked on this project alongside interior design practices Tara Bernerd & Partners and Russell Sage studio • Chelsey Siwicki, Project Manager, and Andrew Howell, Senior Creative Designer, led the project for Brintons Press Release October 2018 Project details: • Brintons created a bespoke, contemporary carpet design for key public areas within The Principal London as part of an extensive refurbishment programme. The pattern features a strong linear border, bringing a modern element that harmonises with the period of the building • The herringbone design requires an imaginative technical solution to adapt the pattern around corners. Brintons created a mitre in the carpet at each corner, to ensure that the pattern formed a cohesive and united design • The carpet features a steel grey and neutral colour palette, which complements the sophisticated and contemporary interiors • This renaissance-revival building features a ‘thé-au-lait’ (tea with milk) terracotta façade, which coordinates beautifully with the decorative decisions made by Tara Bernerd and Russell Sage for the interiors. -
Starwood Capital Announces Principal
STARWOOD CAPITAL ANNOUNCES PRINCIPAL Barry Sternlicht unveils new U.K. hotel brand 16 September 2016 Starwood Capital Group, a leading global private investment firm, announced today that it will launch PRINCIPAL, a new urban lifestyle hotel group, on 1st November 2016, following a capital investment in the portfolio of approximately £150 million. Principal is a collection of city-centre hotels based in landmark buildings in exceptional locations across the United Kingdom. The distinctive heritage and resulting relationship between the properties and their surroundings are the cornerstones of the Principal brand. Each of the hotels has a story to tell—of its history, its design and architecture, its quirks and characters, and its role in shaping the city and forging relationships with local partners, whether corporate or creative. From the elegant Georgian townhouses that form the core of The Principal Edinburgh George Street (formerly The George Hotel) to the clock tower that’s synonymous with The Principal Manchester (formerly The Palace Hotel) and its history as the headquarters for the Refuge Assurance Company—Principal Hotels define their cities and neighbourhoods. “At the heart of a great business is a unique and authentic story. Our people and our buildings have great stories to tell, and these stories differentiate you from the competition, giving your guests and your staff something to cheer about,” said Barry Sternlicht, Chairman and CEO of Starwood Capital Group. “Reviving these historic, grande-dame hotels is a truly great story— they are spectacular buildings in which we can create dynamic scenes. The story of each hotel, its amazing history and architecture is the opposite of the mass-produced chain hotel, and provides us with a canvas on which to curate a unique sense of place.” At the core of every Principal Hotel is a brilliant bar and restaurant that resonates with “locals” as much as it does with hotel guests. -
Ej Interiors Group — Headquarters
— EJ INTERIORS GROUP — HEADQUARTERS Located in Novi Sad, Serbia EJ Interiors HQ is an award winning international company and supervision of all interior works. We have a proven record of excellence which with a 30-year proud tradition of delivering a comprehensive range of bespoke interior is evidenced by our diverse and memorable portfolio of complex multi- disciplinary, design services and solutions for luxury residential and commercial properties. Today, high profile projects across hospitality, residential and commercial sectors. Ever since we are able to deliver on all of your ideas and vision of a perfectly decorated space by we became a trusted and respected supplier in diverse markets of EU, UK, Russian turning them into reality. As a multi-disciplinary high-end interior design and furniture Federation and UAE, EJ Interiors continues to conquer new markets and win impressive manufacturing company EJ Interiors offers a range of services: design solutions, large scale projects boldly and confidently. major interior projects and 3D visualisation; production, coordination, organisation — TECHNICAL STANDARDS ISO certificates issued by British certification body ISO-QAR EJ Interiors adheres to the Quality Management System and Environmental Management System in accordance with two international standards ISO 9001:2008 and ISO 14001:2004. These two systems are at the core of continuous improvement of our organization’s processes and activities. We regularly test the quality of our product range with the accredited laboratories in EU, UK and Russia. Test reports certify high quality classes in the area of fire resistance performances, sound insulation, mechanical characteristics, burglar resistance, different climate zones and the CE mark. -
Surrey Hotel Futures
SURREY HOTEL FUTURES FINAL REPORT Prepared for: Surrey County Council August 2015 Surrey Hotel Futures Study 2015 __________________________________________________________________________________________ CONTENTS EXECUTIVE SUMMARY .................................................................................................................................. i 1. INTRODUCTION ................................................................................................................................... 1 1.1. Study Background and Brief................................................................................................... 1 1.2. Scope of the Study ................................................................................................................... 2 1.3. Methodology ............................................................................................................................. 4 2. NATIONAL HOTEL TRENDS ................................................................................................................ 6 2.1. National Hotel Performance Trends ...................................................................................... 6 2.2. National Hotel Development Trends .................................................................................... 8 3. SURREY HOTEL SUPPLY ..................................................................................................................... 19 3.1. Current Surrey Hotel Supply ................................................................................................. -
Digital Travel 2015 Attendee List
Digital Travel 2015 Attendee List Head of Product Thomas Cook Head of Product Management – Checkout & Payments Thomas Cook Chief Digital Officer Thomas Cook Head of E-Commerce Alitalia E-Commerce Project Manager Lufthansa Social Media Manager Lufthansa Head of Online Sales and Mobile Services Lufthansa Group Director Business Development & Mobile Partnerships EMEA TripAdvisor Sr Manager, Hotel Partnerships EMEA Tripadvisor Chief Technology Officer RyanAir Head of QA Ryanair IT Director Flybe Head of Customer Experience Whitbread Head of Social Media Aer Lingus Sr. Ux Designer Aer Lingus Ancillary and Analytics Web Analyst Aegean Airlines S.A E-Commerce & Loyalty Manager Aegean Airlines S.A Head of Digital Services and Content Aegean Airlines S.A Sales and Marketing Director Croatia Airlines Digital Marketing Specialist Pegasus Airlines Digital Marketing Manager Pegasus Airlines Digital Marketing Manager Pegasus Airlines Online Sales and Marketing Manager Turkish Airlines E and M-Commerce Director Vueling Airlines Mobile product owner Vueling Airlines Website Manager Apex Hotels Head of eDistribution Barcelo Hotels Head of Ecommerce Barcelo Hotels Head of Digital Best Western Hotels GB PPC Specialist Corinthia Hotel Group Web Content Manager Corinthia Hotel Group Vice President of Revenue Management – Europe Diamond Resorts and Hotels Market manager – Spain and Portugal Diamond Resorts and Hotels Digital Marketing Director FRHI Hotels & Resorts Editor Hotel Analyst Editorial Director Hotel Analyst Hotels.com Digital Strategy and Distribution -
Hawkins International Our Clients
OUR CLIENTS / LET’S TRAVEL TOGETHER. HAWKINS INTERNATIONAL LEADERS IN LUXURY & LIFESTYLE NEW YORK | LOS ANGELES RESORTS & RETREATS. Carillon Miami Wellness Resort / Le Guanahani / Miami, FL St. Barth, French West Indies Chebeague Island Inn / Lough Eske Castle / Chebeague Island, ME Donegal, Ireland Coworth Park / Sunrise Springs Spa Resort / Ascot, United Kingdom Santa Fe, NM Gaige House + Ryokan / The Loren at Pink Beach / Sonoma Valley, CA Tucker’s Town, Bermuda Grand Resort Bad Ragaz / The Seagate Hotel & Spa / Bad Ragaz, Switzerland Delray Beach, FL Gstaad Palace / The Tryall Club / Gstaad, Switzerland Montego Bay, Jamaica Hotel Caesar Augustus / The Wigwam / Anacapri, Italy Litchfield, AZ Jumby Bay, Oetker Collection / Westin Grand Cayman Resort & Spa / St. John’s, Antigua & Barbuda Grand Cayman, Cayman Islands JW Marriott Venice Resort & Spa / The Woodlands Resort / Venice, Italy The Woodlands, TX Kenwood Inn & Spa / Sonoma Valley, CA 2 METRO. Andaz Savannah / Hotel Eden / The Beverly Hills Hotel / Savannah, GA Rome, Italy Beverly Hills, CA Continentale / Hotel 50 Bowery / The Box House Hotel / Florence, Italy New York, NY Brooklyn, NY Country Club Lima Hotel / Hotel Lungarno / The Darcy / Lima, Peru Florence, Italy Washington, D.C. Dolder Grand / Hotel Modera / The Dorchester / Zurich, Switzerland Portland, OR London, United Kingdom DUKES LONDON / Hotel Plaza Athenee / The Logan Philadelphia / London, United Kingdom Paris, France Philadelphia, PA 45 Park Lane / Hotel Principe di Savoia / The Nines / London, United Kingdom Milan, Italy Portland, OR Franklin Guesthouse / Le Meurice / The Pantheon Iconic Rome Hotel / Brooklyn, NY Paris, France Rome, Italy Gallery Hotel Art / Le Royal Monceau / The Shelbourne / Florence, Italy Paris, France Dublin, Ireland Henry Norman Hotel / Portrait Firenze / XV Beacon / Brooklyn, NY Florence, Italy Boston, MA Hotel Bel-Air / Portrait Roma / Los Angeles, CA Rome, Italy 3 HOSPITALITY BRANDS. -
Worlds Most Popular Luxury Hotel Brands 2015
1 FOREWORD The internet mediates a new relationship between Commentators and customers are challenging brands and consumers, putting customers the value of hotel star ratings and travellers are increasingly in control of brand perception over questioning which sources of information they organisations. Advances in technology (apps, niche should trust in the face of the numerous alternative social networks and crowdsourcing) have continued lists that purport to evaluate luxury hotels. to empower people beyond their previous role of more or less passive consumers to become proactive What we do know is that more than brand or media critics, champions and commentators. propaganda, today’s digitally-native guest relies on their own experience and, crucially, that relayed by This shift in power away from companies – the friends and family. This popular commentary has ‘democratisation’ of brands – is changing the art been fuelled by portals such as TripAdvisor, of branding and testing established marketing TripExpert, Booking.com and Ctrip and is forcing mechanisms. Unprecedented market transparency the industry uncomfortably away from self-rating means that without doubt brands are being to being rated. fabricated in the minds of the consumer – the sum of their thoughts and feelings about services and Travellers are developing a more sophisticated set products – rather than in the factory of a producer. of references and an opinionated view of the world upon which a truer assessment of the hospitality Nowhere is this phenomenon more apparent than industry is emerging and shaking up conventional in the hospitality industry, in which historically, perceptions. This quest for authenticity and the rise hoteliers have devised their own star classifications of peer-to-peer influence also explains the to denote their levels of service and facilities. -
2019 Annual Report and Accounts (Which Control Over the Financial Reporting of the Group
resilient focused data driven ANNUAL REPORT AND ACCOUNTS 2019 Who we are easyJet makes travel easy, enjoyable and affordable for customers, whether it is for leisure or business. We use our cost advantage and leading positions in primary airports to deliver low fares and operational efficiency, seamlessly connecting Europe with the warmest welcome in the sky. Our well-established business model provides a strong foundation to drive profitable growth and long-term shareholder returns. We are proud to have been awarded Best Low-Cost Airline in Europe at the Skytrax World Airlines Awards 2019. ‘Our Promise’ is that we will be: SAFE AND ON OUR IN IT ALWAYS FORWARD RESPONSIBLE CUSTOMERS’ TOGETHER EFFICIENT THINKING SIDE PAGE CONTENTS our value STRATEGIC REPORT 2 At a glance creation 3 Chairman’s letter 10 Highlights framework 12 Business model 14 Market review The foundation 15 Stakeholder engagement for who we are 2 16 Chief Executive’s review and what we do and Our Strategy 26 Key performance indicators 28 Financial review 35 Viability statement 36 Summary statistics 37 Risk PAGE 48 Sustainability our performance CORPORATE GOVERNANCE 66 Chairman’s statement Key highlights on corporate governance of the year’s 68 Board of Directors performance 10 72 Airline Management Board 75 Corporate governance report 96 Directors’ remuneration report 116 Directors’ report 120 Statement of Directors’ responsibilities PAGE ACCOUNTS our pLAN 121 Independent auditors’ report to the members of easyJet plc The strategic plan which 128 Consolidated accounts we announced last year 133 Notes to the accounts is now fully embedded 174 Company accounts across easyJet 176 Notes to the Company accounts 16 179 Five-year summary 180 Glossary 181 Shareholder information our commitment PAGE Sustainability is a key part of Our Promise 48 VISIT OUR WEBSITE FOR MORE INVESTOR INFORMATION corporate.easyJet.com/investors www.easyJet.com 1 AT A GLANCE our value creation framework easyJet’s value creation framework is the foundation for who we are and what we do.