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TELECOMMUNICATION INDUSTRY AND EMPLOYMENT CREATION IN GAROWE DISTRICT SOMALIA BY ABDIAZIIZ JAMA MOHAMUD REG: 1153-06176-01404 A THESIS REPORT SUBMITTED TO THE COLLEGE OF HUMANITIES AND SOCIAL SCIENCES IN PARTIAL FULFILLMENT OFTHE REQUIREMENT FOR THE AWARD OF THE MASTERSDEGREE OF ARTS IN DEVELOPMENT STUDIES OF KAMPALA INTERNATIONAL UNIVERSITY OCTOBER, 2018 i DECLARATION I, hereby declare that the research submitted to Kampala International Universityby me is my own original work. I am aware of the fact that in case my work is found to be plagiarized or not genuine, Kampala International University has the full authority to cancel my research work and I am liable to penal action. APPROVAL I certify that this dissertation has been done under my supervision and is been submitted for examination with approval as a university supervisor. i Supervisor: Dr. Wandiba Augustine ii DEDICATION I dedicate this work to my parents and family members for their moral support and the encouragement that they gave me during the study. iii ACKNOWLEDGEMENTS I wish to acknowledge and be grateful to Allah for enabling me to reach this point in my academic life and I am so thankful for His unconditional protection. Many thanks to my supervisor Dr. Wandiba Augustine who read my numerous revisions and helped me make some sense of the project. I am also grateful to Kampala International University Hearing and Defense workshops for providing me with the conceptual means to complete this project. I wish to acknowledge my research assistants who devoted their time and energy towards the accomplishment of this research report. The moral support that they gave me too was overwhelming and came in handy at times when I was being challenged by various issues in the field. And finally, thanks to my family, tutors and numerous friends who provided me with consolidated support vital for the success of this project. The biggest thank you goes out to my beloved Parents Fatima Mohamed Hassan and Jama Mohamud Ahmed for always believing in me and being supportive of my growth and education, your unconditional love and for your stable prayers. I am forever grateful of being your son. As well as my beloved brothers and sisters, Idil Jama, Abdisamed Ahmed Jama, Rodo Jama and also my best friend Mohamed Osman Mumin all these brothers and sisters showing me support and encouraging me all the time to educate and improve my learning. Finally, I thank for my all classmate students. iv TABLE OF CONTENTS DECLARATION ............................................................................................................................. i APPROVAL .................................................................................................................................... i DEDICATION ............................................................................................................................... iii ACKNOWLEDGEMENTS ........................................................................................................... iv TABLE OF CONTENTS ................................................................................................................ v LIST OF TABLES ......................................................................................................................... ix LIST OF FIGURES ........................................................................................................................ x LIST OF ACRONYMS ................................................................................................................. xi ABSTRACT .................................................................................................................................. xii CHAPTER ONE ........................................................................................................................... 1 INTRODUCTION......................................................................................................................... 1 1.0 Introduction ........................................................................................................................... 1 1.1 Background of the study ....................................................................................................... 1 1.1.1 Historical Perspective ......................................................................................................... 1 1.1.3 Conceptual Perspective ...................................................................................................... 7 1.1.4 Contextual Perspective ....................................................................................................... 8 1.2 Problem Statement .............................................................................................................. 10 1.3 Purpose of the study ............................................................................................................ 10 1.4 Objectives of the study ........................................................................................................ 11 1.5 Research Questions ............................................................................................................. 11 1.6 Scope of the study ............................................................................................................... 11 1.6.1 Geographical Scope.......................................................................................................... 11 1.6.2 Subject Scope ................................................................................................................... 11 v 1.6.3 Time Scope ....................................................................................................................... 12 1.7 Significance of the study ..................................................................................................... 12 CHAPTER TWO ........................................................................................................................ 13 LITERATURE REVIEW .......................................................................................................... 13 2.0 Introduction ......................................................................................................................... 13 2.1 Theoretical Review ............................................................................................................. 13 2.2 Conceptual framework ........................................................................................................ 16 2.3 Related Literature review .................................................................................................... 16 2.3.1 Telecommunication industry operations performance in Somalia ................................... 16 2.3.2 Contributions of the telecommunication industry in employment creation ..................... 19 2.3.3 Challenges faced in the employment creation by the telecommunication industry ......... 21 2.5 Research Gap....................................................................................................................... 30 CHAPTER THREE .................................................................................................................... 31 METHODOLOGY ..................................................................................................................... 31 3.0 Introduction ......................................................................................................................... 31 3.1 Research Design .................................................................................................................. 31 3.2 Study population ................................................................................................................. 31 3.3 Sample Size and Selection .................................................................................................. 32 3.3.2 Response Rate .................................................................................................................. 33 3.4 Sampling technique ............................................................................................................. 33 3.4 Sources of data .................................................................................................................... 34 3.4.1 Primary data ..................................................................................................................... 34 3.4.2 Secondary data ................................................................................................................. 34 vi 3.5 Data Collection Instruments ................................................................................................ 34 3.5.1 Questionnaire ................................................................................................................... 34 3.5.2 Interviews ......................................................................................................................... 35 3.6 Validity and Reliability ....................................................................................................... 35 3.6.1 Validity of the study ......................................................................................................... 35 3.6.2 Reliability of the study ..................................................................................................... 36 3.7 Data Collection ...................................................................................................................