AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 the Record Crowd Disperses After the 2015 Anzac Day Dawn Service
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AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 AUSTRALIAN WAR MEMORIAL WAR AUSTRALIAN ANNUAL REPORT 2014–2015 REPORT ANNUAL The record crowd disperses after the 2015 Anzac Day Dawn Service. AUSTRALIAN WAR MEMORIALMEMORIAL ANNUAL REPORT 2014–2012014–20155 Annual report for the year ended 30 June 2015, together with the financial statements and the report of the Auditor-General Images produced courtesy of the Australian War Memorial, Canberra Cover and title page images Reverse and obverse: One of the first community monuments to be completed after the Great War, Gilbert Doble’s Winged victory is prominently placed in the legacies section of the redeveloped First World War Galleries. ART96224 Copyright © Australian War Memorial ISSN 1441 4198 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced, copied, scanned, stored in a retrieval system, recorded, or transmitted in any form or by any means without the prior written permission of the publisher. Australian War Memorial GPO Box 345 Canberra, ACT 2601 Australia www.awm.gov.au ii | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 Private G.J. Giles’s tunic, encrusted with mud from the Somme, has long been an iconic object, and is currently on display in the First World War Galleries. RELAWM04500 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | iii iv | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | v His Royal Highness Prince Henry of Wales is welcomed by Rear Admiral Ken Doolan AO RAN (Retd), Chairman of the Council of the Australian War Memorial. Also present are His Excellency General the Honourable Sir Peter Cosgrove AK MC (Retd), Governor-General of the Commonwealth of Australia, and Dr Brendan Nelson, Director of the Australian War Memorial. Governor-General Peter Cosgrove and the Honourable Chris Finlayson QC MP, Attorney-General of New Zealand, watch the veterans’ march the Anzac Day National Ceremony. vi | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 INTRODUCTION TO THE REPORT The Annual Report of the Australian War Memorial for the year ended 30 June 2015 was produced in the format for an annual report for a corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013. The report has been constructed to reflect the Memorial’s Outcome and Outputs structure and to address government reporting requirements. Part One Corporate Governance includes the Chair’s Report and details of the Council and its operations and performance. Part Two Corporate Operations includes the Director’s highlights and overview of the Memorial’s performance during 2014–15. Part Three Corporate Summary provides information on the structure and reporting framework of the Memorial. Part Four Performance Report details performance information against the Memorial’s Outcome and against external and internal Outputs. Part Five Accountability provides detailed information about the Memorial as required for reporting. Part Six Financial Statements includes the Report by the Auditor-General and Financial Statements. Appendices Appendices provide additional information about the Memorial, including staff profiles, collection acquisitions and disposals, and major sponsors. Contact Officer The contact officer for enquiries about this report is: The Executive Officer Corporate Services Australian War Memorial GPO Box 345 Canberra ACT 2601 Phone: (02) 6243 4290 Fax: (02) 6243 4330 Email: [email protected] A copy of this report may be found on the Memorial’s website at www.awm.gov.au AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | vii The Honourable Tony Abbott MP, former Prime Minister of Australia, Senator the Honourable Michael Ronaldson, former Minister for Veterans’ Affairs, and Rear Admiral Ken Doolan AO RAN (Retd), Chairman of the Council of the Australian War Memorial, with schoolchildren in front of the Roll of Honour. The Honourable Bill Shorten MP, Leader of the Opposition, lays a wreath in the Hall of Memory on Remembrance Day 2014. viii | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 CONTENTS INTRODUCTION TO THE REPORT vii Highlights xii GOVERNANCE 1 Governance Structure 3 Council of the Memorial 4 Council Performance 4 CORPORATE OPERATIONS 5 CORPORATE SUMMARY 9 Purpose 9 Mission 9 Vision 9 Values 9 Planning and Reporting Framework 10 Organisation Chart and Senior Staff 10 Branch Descriptions 11 National Collection 11 Public Programs 11 Corporate Services 11 PERFORMANCE REPORT 13 OUTCOME AND OUTPUTS STRUCTURE 13 External programs 13 Internal programs 13 Overall performance against the Outcome 14 Commemoration performance indicator 14 Accessibility performance indicator 14 Knowledge and understanding of performance indicator 15 OUTPUT 1.1 Commemorative Ceremonies 16 Overview 16 Other commemorative activities 18 OUTPUT 1.2 The National Memorial and Grounds 19 Overview 19 Other related activities 21 OUTPUT 1.3 The National Collection 22 Overview 22 Other collection activities 24 OUTPUT 1.4 Exhibitions 26 Overview 26 Other exhibition activities 28 OUTPUT 1.5 Interpretive Services 29 Overview 29 Other interpretive activities 33 OUTPUT 1.6 Promotions and Community Services 35 Overview 35 Other promotion and community services activities 37 OUTPUT 1.7 Research, Information, and Dissemination 38 Overview 38 Other research activities 44 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | ix OUTPUT 1.8 Visitor Services 46 Overview 46 Other visitor services activities 48 INTERNAL OUTPUTS 49 OUTPUT 1.9 Corporate Governance 49 OUTPUT 1.10 Executive Strategic Management 49 Executive leadership 49 Strategic management 50 Risk management and business continuity planning 51 Evaluation and visitor research 51 OUTPUT 1.11 Resource Management 53 Buildings and Services 53 Finance 55 Information Technology 55 People Management 56 OUTPUT 1.12 Revenue Generation 57 Memorial Shop 57 e-Business 57 OUTPUT 1.13 Team Management 58 ACCOUNTABILITY 59 Legislation, Functions, and Powers 59 Enabling legislation 59 Functions of the Memorial 59 Powers of the Memorial 60 Responsible Minister 60 Powers of the Minister 60 Internal and External Audits 61 Fraud Control 61 Effects of Ministerial Directions 61 Government policy order under section 22 of the Public Governance, Performance and Accountability Act 2013 61 Indemnities and Insurance Premiums 61 Legal Actions 61 Ombudsman 61 Social Justice and Equity 61 Advertising and market research expenditure 62 Freedom of Information Act 1982 62 Freedom of Information Act 1982, statistics 2014–15 64 Environmental Protection and Biodiversity Conservation (EPBC) Act 1999, Section 516A Statement 64 Energy consumption and environmental management 64 Heritage management 65 Work Health and Safety 65 x | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 REPORT BY AUDITOR-GENERAL AND FINANCIAL STATEMENTS 67 APPENDICES 109 APPENDIX 1 109 Council membership 109 Council Committee membership 110 Finance, Audit, and Compliance Committee 110 Remuneration Committee 111 Council Membership Committee 111 APPENDIX 2 112 Council profiles 112 APPENDIX 3 116 Senior Staff profiles 116 APPENDIX 4 119 Selected VIP visits, events, and ceremonies 119 APPENDIX 5 124 Key acquisitions and disposals 124 APPENDIX 6 126 Travelling exhibitions 126 APPENDIX 7 130 Selected staff publications, lectures, and talks 130 APPENDIX 8 148 Staffing overview as at 30 June 2015 148 APPENDIX 9 149 Major sponsors 149 Glossary 151 Compliance Index 152 Index 153 AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | xi THE YEAR IN PHOTOGRAPHS … A special start to the Dawn Service, with Able Seaman Boatswains Mate Alan Patterson of the Gunggandgji people breaking the night’s silence with his didgeridoo. More than 128,000 people poured into the Memorial grounds and onto Anzac Parade for the 2015 Anzac Day Dawn Service. His Royal Highness The Duke of Kent places a poppy on the Roll of The newly redeveloped First World War Galleries. Honour after the 2015 Anzac Day National Ceremony. Pre-federation and First World War guns on open display. xii | AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 Australia’s first Indigenous official war artist, Tony Albert, with his NORFORCE exhibition. The rain failed to dampen the smiles of those waiting to meet His Royal Highness Prince Henry of Wales during his visit to the Memorial. Heritage-listed dioramas in the First World War Galleries. The History Channel films a behind-the-scenes documentary in the Memorial’s storage facility at Mitchell. Lieutenant Colonel Harry Smith SG MC (Retd) presents his medals to The launch of Poppy’s Café in honour of Trooper David the Australian War Memorial. “Poppy” Pearce. AUSTRALIAN WAR MEMORIAL ANNUAL REPORT 2014–2015 | xiii HIGHLIGHTS The year in figures … Visitors: • More than 1.142 Million visitors came to the Memorial and its storage facility in Mitchell, Canberra • More than 337,000 visitors made their first visit to the Memorial Record attendances at ceremonies: • 144,000 at the Last Post Ceremonies • 128,700 at the Anzac Day Dawn Service • 31,500 at the Anzac Day National Ceremony • 3,900 at the Remembrance Day National Ceremony • More than 14,000 visitors attended small-scale Memorial ceremonies and VIP tours • More than 274,000 visitors attended Memorial public programs and special events • More than 1.282 million visitors attended Memorial exhibitions and travelling exhibitions • At least 12 free highlight tours were conducted by voluntary guides each day • Media coverage was broadcast to an audience of more than 60 million