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Citi Cards Japan to Make JR Tokai's “Plus EX” Service Available for Card

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Citi Cards Japan to Make JR Tokai's “Plus EX” Service Available for Card Press Release Citi Cards Japan, Inc. Central Japan Railway Co. Citi Cards Japan to make JR Tokai’s “Plus EX” service available for card holders Tokyo, May 29 - Citi Cards Japan, Inc. (hereafter Citi Cards Japan) and Central Japan Railway Co. (hereafter JR Central) announce that the “Plus EX” service will be made available for card holders of Diners Club Cards and Citi Cards,*¹ issued by Citi Cards Japan, effective June 27, 2014. Plus EX is a service provided by JR Central that enables customers to use their own credit cards to reserve seats on the Tokaido Shinkansen (bullet train) online and board with just an IC card. This service allows for customers to be able to reserve a seat on the Tokaido Shinkansen (any section between Tokyo and Shin-Osaka) using their mobile phones, smartphones and personal computer instead of standing in line to get a ticket at the station, and offers the tickets at a reasonable price all throughout the year. Customers can also change the date and time of their train reservations any number of times without charge before the departure of the reserved train. No ticket is needed when boarding a train. Customers only need to touch their Plus EX Card, issued by JR Central, on the ticket machine at the gate. The fare will be charged automatically to their designated Diners Club Cards or Citi Cards. Many card holders of Citi Cards Japan requested to be provided with the Plus EX service, which is the main reason for the launch. Going forward, Citi Cards Japan card holders can access the Tokaido Shinkansen, a major traffic artery connecting eastern and western Japan, with much more ease. Special applications for Citi Cards Japan card holders will be available from June 27. Citi Cards Japan will continue its efforts to meet the needs of its members and improve the convenience of its services. The two companies will maintain cooperation to provide products and services that will satisfy their customers. *¹: Citibank US Dollar Card is not eligible ### Media contact: Citi Corporate Affairs: 03-6270-9848 JR Central (PR in Tokyo): 03-6711-9731 (Available in Japanese only) About Citi Cards Japan, Inc. Citi Cards Japan, Inc. operates the credit card business in Japan for Citigroup, one of the world’s largest issuers of credit cards. Citi Cards Japan brings together the strengths of Diners Club, a credit card pioneer in Japan renowned since 1960 for its service and status, and Citi Card, which leverages Citigroup’s expertise in global markets to offer a quality suite of products and services for its card members. Attachment [General description of services] JR Central Plus EX Service (Plus EX) Name Plus EX is a service provided by JR Central. Applications Friday, June 27, 2014 accepted from Any regular or family member of credit cards issued by Citi Cards Japan Citibank US Dollar Card is not eligible. Type of Credit Card Customers cannot apply for Plus EX without becoming a card member. The service is available for the cardholder (an adult) only. 500 yen (tax excluded) Annual fee for JR Central is running a campaign celebrating the 50th anniversary of the Plus EX Shinkansen. For applications submitted by March 31, 2015, the annual fee for the first year will be waived. Section Tokaido Shinkansen (any section between Tokyo and Shin-Osaka) This service allows for customers to be able to reserve a seat on the Tokaido Shinkansen (any section between Tokyo and Shin-Osaka) using their mobile phones, smartphones and personal computer instead of standing in line to get a ticket at the station*~****. Customers can also choose their favorite seats from the seat map.***** Customers can change the date and time of their train reservations any number of Service features times without charge before the departure of the reserved train***** No ticket is needed when boarding a train. Customers only need to touch their Plus EX Card, issued by JR Central, on the ticket machine at the gate. It makes easier to transfer to conventional lines with TOICA, Suica and others. Plus EX provides the tickets at a reasonable price all throughout the year. (The ticket price for “Nozomi”, “Hikari” and “Kodama” are the same)******* 1. Fill in the special application form for Citi Cards Japan card holders. For details, please access Citi Cards Japan website. 2. After receiving the application forms, JR Central will send card holders a Plus EX Card and a detailed guide. How to apply The guide will be delivered two to three weeks after the application is received. Plus EX Cards will be issued by JR Central. 3. Access JR Central’s Plus EX website and register as a member. For details of the service, see JR Central’s Plus EX website: http://plus-ex.jp (In Japanese only) [Example of fare】 [An adult traveling by ordinary car between Tokyo/Shinagawa and Shin-Osaka in either direction on a reserved seat (as of May 29, 2014)] Train On-season Ordinary season Off-season Regular fare Nozomi 14,650 yen 14,450 yen 14,250 yen Plus EX All trains 13,940 yen * Reservations by mobile phone or smartphone are accepted anytime from 5:30 a.m. to 11:30 p.m. ** Tickets can be purchased after 10:00am one month prior to on board. *** Reservation can be made until 6 minutes before the departure time. **** Plus EX service may not be accessible by some types of mobile phone or smartphone. For details about compatible types of phones and service screens for smartphones, see “the User Environment” on JR Central’s Plus EX website (In Japanese only). ***** If the number of remaining vacant seats is small, the functions of Plus EX may not be usable. ****** The conditions are; before customers enter the ticket gate (or before receiving IC boarding ticket (Plus)), before the departure time shown on the train schedule (just before the departure time of the train that customers have changed and more than six minutes before the departure time of the train that the customers are going to ride) and within three months after the date of initial purchase. ******* The service provided by Shinkansen to be able to use conventional trains inside the Tokyo ward area or inside the Osaka city area shown on railway tickets does not apply to Plus EX service. If customers use Shinkansen and transfer to other JR lines consecutively in the area, the fare will be the sum of the Plus EX service fee and the fare of the other JR lines. The services above have certain conditions. For details, please visit HP of JR Central’s Plus EX (http://plus-ex.jp ) (In Japanese only) .
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