DOCSLIB.ORG

Integrating Best Practices Into Collaborative Learning Methods for Health Care Home Providers

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Integrating Best Practices Into Collaborative Learning Methods for Health Care Home Providers Integrating best practices into collaborative learning methods for Health Care Home providers A summary of findings and recommendations for the Minnesota Departments of Health and Human Services SEPTEMBER 2009 Integrating best practices into collaborative learning methods for Health Care Home providers A summary of findings and recommendations for the Minnesota Departments of Health and Human Services September 2009 Prepared by: Jane Taylor and Susanne Salem-Schatz Michelle Decker Gerrard, Consultants on Quality Improvement Rachel Hardeman, Jill Jim Wilder Research 451 Lexington Parkway North Saint Paul, Minnesota 55104 651-280-2700 www.wilderresearch.org Contents Summary ............................................................................................................................. 1 Introduction ......................................................................................................................... 9 Background: Health Care Home in Minnesota .............................................................. 9 Purpose of this report .................................................................................................... 11 Methods......................................................................................................................... 12 Findings from literature .................................................................................................... 14 Practice wisdom: themes from the literature about Learning Collaboratives ............... 14 Limitations identified in the literature about the success of collaborative learning in health care ..................................................................................................................... 18 Successful aspects of adult learning models ................................................................. 21 Findings from key informant interviews........................................................................... 23 Engaging participants and stakeholders ........................................................................ 24 Selecting a learning method .......................................................................................... 26 Other planning and logistical considerations ................................................................ 31 Evaluating progress ....................................................................................................... 32 Experiences with collaborative learning models in industry ........................................ 34 Critical components of adult learning ........................................................................... 35 Recommendations ............................................................................................................. 36 Hold fast to the principles and values of Health Care Homes ...................................... 36 Engaging participants and stakeholders ........................................................................ 37 Selecting a learning method .......................................................................................... 39 Other planning and logistical considerations ................................................................ 43 Evaluating progress ....................................................................................................... 44 Key mistakes made or lessons learned from others implementing collaborative learning ......................................................................................................................... 45 Study limitations ........................................................................................................... 46 Next steps ...................................................................................................................... 47 Integrating best practices in using Wilder Research, September 2009 collaborative learning Contents (continued) Appendix ........................................................................................................................... 49 Citations ........................................................................................................................ 51 List of key informants ................................................................................................... 54 Summary of web survey of key informants .................................................................. 56 Considerations if working with contracted partners ..................................................... 60 Literature scanned for this study ................................................................................... 61 Companion report: Potential methods for evaluating a Collaborative Learning Model designed to support the implementation of Health Care Homes in Minnesota ...................................................................................................................... 66 Integrating best practices in using Wilder Research, September 2009 collaborative learning Acknowledgments The authors would like to thank Marie Maes-Voreis and Carolyn Allshouse from the Minnesota Department of Health for their project oversight and review of report materials. Wilder Research staff contributors include: Marilyn Conrad Louann Graham Heather Johnson Greg Owen Kerry Walsh Finally, we would like to thank the 35 experts who shared their experiences and lessons learned by participating as key informants for this study. Without them and the knowledge gained from feedback from primary care providers, care coordinators, nurses, office staff, and patient and family partners – this study would not have been possible. Integrating best practices in using Wilder Research, September 2009 collaborative learning Summary In May 2009, the Minnesota Departments of Health and Human Services contracted with Wilder Research and two expert consultants in the field of quality improvement in health care settings to conduct a review of collaborative learning methods that incorporate quality improvement approaches that could be implemented statewide for initial ongoing clinical certification as a Health Care Home provider. These researchers reviewed literature and interviewed 33 nationally recognized experts on Health Care Home implementation and collaborative learning in others settings in order to develop recommendations related to best practices related to collaborative learning of Health Care Home concepts. Findings from review of literature It is commonly reflected that quality improvement collaboratives are, by their nature, complex and applied in many different ways. Although there is limited evidence about which elements contribute most to effective learning and implementation, a set of themes from the literature emerges that offer practice wisdom: a set of perspectives and components for designing a successful Learning Collaborative model. Value of preliminary work. Many authors suggest that planners and facilitators take the following details into consideration: team-forming and team-building, data collection, performing audit work, analyzing the organization’s infrastructure, developing baseline data, and planning future meetings. Shared and common purpose. The objectives should be clear, and there must be consistency among the aims. Use of data and technology. Learning Collaborative teams improve their information technology skills in order to support data collection during implementation and to improve efficiency in generating data reports necessary for a successful Learning Collaborative. Sponsorship considerations. Both Learning Collaboratives and sponsors assess priorities and establish harmony among one another. Development of appropriate team composition and collaborative staffing. A successful team is one that is interdisciplinary or multidisciplinary. Three essential roles of a Learning Collaborative include a clinician leader, data analyst, and project manager. Integrating best practices in using 1 Wilder Research, September 2009 collaborative learning Fostering relationships and team motivation. Social relationships established at the beginning of a collaborative can foster accountability, satisfaction with work, team unity, peer support within the collaborative, and opportunities to learn from others doing the same work. Collaborative meetings. To meet varied learning preferences, authors recommend meeting formats and activities that include facilitated discussions, sharing information, and problem solving. Use of quality improvement theory and evidence based practices. It is important for teams to both apply innovative quality improvement methods and incorporate evidence-based practices to improve care. Maximize strong leadership support. Learning Collaboratives need strong leadership – at the system’s level, clinical level, and team level – to support their missions, act on organizational and cultural changes, and make resources available. Plan for sustainability and purposeful spread. Steps for successful quality improvement spread include preparation and defining of purpose, collaborative learning meetings, and post-collaborative transition. Reliable measurements. Previous Learning Collaboratives recommend including realistic and time specific targets, measures that track progress toward achieving goals, and measures that give feedback to teams and clinical administration. Elevation of organizational culture. Teams need assistance in implementing changes that impact organizational culture. Varying approaches
Load more

Recommended publications
  • An Information Theory Inspired Real-Time Self-Adaptive Scheduling for Production-Logistics Resources: Framework, Principle, and Implementation
    sensors Article An Information Theory Inspired Real-Time Self-Adaptive Scheduling for Production-Logistics Resources: Framework, Principle, and Implementation Wenchao Yang 1 , Wenfeng Li 1,*, Yulian Cao 2 , Yun Luo 1 and Lijun He 1 1 School of Logistics Engineering, Wuhan University of Technology, Wuhan 430070, China; [email protected] (W.Y.); [email protected] (Y.L.); [email protected] (L.H.) 2 School of Aviation, University of New South Wales, Sydney, NSW 2052, Australia; [email protected] * Correspondence: [email protected] Received: 3 November 2020; Accepted: 4 December 2020; Published: 8 December 2020 Abstract: The development of industrial-enabling technology, such as the industrial Internet of Things and physical network system, makes it possible to use real-time information in production-logistics scheduling. Real-time information in an intelligent factory is random, such as the arrival of customers’ jobs, and fuzzy, such as the processing time of Production-Logistics Resources. Besides, the coordination of production and logistic resources in a flexible workshop is also a hot issue. The availability of this information will enhance the quality of making scheduling decisions. However, when and how to use this information to realize the adaptive collaboration of Production-Logistics Resources are vital issues. Therefore, this paper studies the above problems by establishing a real-time reaction scheduling framework of Production-Logistics Resources dynamic cooperation. Firstly, a real-time task triggering strategy to maximize information utilization is proposed to explore when to use real-time information. Secondly, a collaborative method for Production-Logistics Resources is studied to explore how to use real-time information.
    [Show full text]
  • Exploring Collaborative Learning Methods in Leadership Development Programs Mary F
    Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2018 Exploring Collaborative Learning Methods in Leadership Development Programs Mary F. Woods Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Administration, Management, and Operations Commons, Management Sciences and Quantitative Methods Commons, and the Organizational Behavior and Theory Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral dissertation by Mary F. Woods has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Richard Schuttler, Committee Chairperson, Management Faculty Dr. Keri Heitner, Committee Member, Management Faculty Dr. Patricia Fusch, University Reviewer, Management Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2018 Abstract Exploring Collaborative Learning Methods in Leadership Development Programs by Mary F. Woods MA, Oakland City University, 2006 BS, Oakland City University, 2004 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management Walden University May 2018 Abstract Collaborative learning as it pertained to leadership development was an obscured method of learning. There was little research addressing the attributes contributing to collaborative learning for leadership development in leadership development programs.
    [Show full text]
  • Running Head: COLLABORATIVE TEACHING 1
    Running head: COLLABORATIVE TEACHING 1 Collaborative Teaching for Indigenous Student Success Janelle Kyla Abela Faculty of Education, Lakehead University Author Note Correspondence concerning this article should be addressed to Janelle Kyla Abela. Email: [email protected]. COLLABORATIVE TEACHING 2 ABSTRACT Teaching a diverse demographic of students can be difficult, especially when the educator does not identify with the cultural or ethnic group of the students. For Indigenous students, this is a growing concern, as the history of Indigenous student education has largely been dominated by Eurocentrism, and the continued oppressive education is persistently hindering the opportunity for these students and their communities to thrive. Through the use of collaborative teaching, educators can employ practices that align with Indigenous pedagogies and meet the needs of Indigenous students, prompting language and cultural revitalization, and student success. Key words: Indigenous; Eurocentrism; anti-colonial education; collaborative teaching COLLABORATIVE TEACHING 3 Collaborative Teaching for Indigenous Student Success Teaching Indigenous students as a non-Indigenous educator can be quite challenging. However, alleviation of the stressors surrounding differing demographics can occur with employment of best practices surrounding Indigenous research within educational approaches (Biermann & Townsend-Cross, 2008; McInnes, 2017; van Wyk, 2014). Indigenous research is a concept that has recently taken the forefront in examination of Indigenous relations in academia, focusing on how research can be performed in a just and honourable manner (Battiste, 1998; Drawson, Toombs & Mushquash, 2017; Lavallee & Leslie, 2016). Through realization of the necessary steps that must be taken throughout the research process, it becomes clear that these steps must also be transferred into all settings where Indigenous and non-Indigenous persons engage.
    [Show full text]
  • Optimizing Usability Testing with Collaborative Method in an E-Commerce Ecosystem Markandeya Kunchi
    World Academy of Science, Engineering and Technology International Journal of Industrial and Manufacturing Engineering Vol:12, No:9, 2018 Optimizing Usability Testing with Collaborative Method in an E-Commerce Ecosystem Markandeya Kunchi 1 Keywords—Usability testing, collaborative method, e-commerce, Abstract—Usability testing (UT) is one of the vital steps in the product management method. User-centred design (UCD) process when designing a product. In an e-commerce ecosystem, UT becomes primary as new products, I. INTRODUCTION features, and services are launched very frequently. And, there are losses attached to the company if an unusable and inefficient product NTRODUCING and practicing UT religiously in a product is put out to market and is rejected by customers. This paper tries to Ilifecycle is a tough task, especially for a mid-level company answer why UT is important in the product life-cycle of an E- in any e-commerce enterprise. The reasons for not employing commerce ecosystem. Secondary user research was conducted to find any form of UT in the product life-cycle are many. out work patterns, development methods, type of stakeholders, and To name a few: technology constraints, etc. of a typical E-commerce company. 1) Extra time and effort from designers, technology team, Qualitative user interviews were conducted with product managers and designers to find out the structure, project planning, product and product managers, etc. management method and role of the design team in a mid-level 2) Squeezing UT inside a narrow sprint timeline is difficult. company. The paper tries to address the usual apprehensions of the 3) Availability of bandwidth of associated resources.
    [Show full text]
  • Challenges of Collaborative Governance: an Organizational Discourse Study of Public Managers’ Struggles with Collaboration Across the Daycare Area Phd Series, No
    A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Plotnikof, Mie Doctoral Thesis Challenges of Collaborative Governance: An Organizational Discourse Study of Public Managers’ Struggles with Collaboration across the Daycare Area PhD Series, No. 26.2015 Provided in Cooperation with: Copenhagen Business School (CBS) Suggested Citation: Plotnikof, Mie (2015) : Challenges of Collaborative Governance: An Organizational Discourse Study of Public Managers’ Struggles with Collaboration across the Daycare Area, PhD Series, No. 26.2015, ISBN 9788793339354, Copenhagen Business School (CBS), Frederiksberg, http://hdl.handle.net/10398/9185 This Version is available at: http://hdl.handle.net/10419/208943 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten,
    [Show full text]
  • Establishing the Conditions for the Implementation
    ESTABLISHING THE CONDITIONS FOR THE IMPLEMENTATION OF THE BRITISH STANDARD FOR COLLABORATIVE BUSINESS RELATIONSHIPS (BS11000) WITHIN THE FACILITIES MANAGEMENT INDUSTRY MOHD NAZALI MOHD NOOR A thesis suBmitteD in partial fulfilment of the requirements of Liverpool John Moores University for the degree of Master of Philosophy May 2014 This thesis was completeD as part of the Masters of Philosophy in Facilities Management at Liverpool John Moores University. This is my own unaiDeD work. Where the work of others has been useD or Drawn on then it has been fully attributeD to the relevant source. Signed: Mohd Nazali Mohd Noor Date: 4th of May 2014 2 Table of contents List of Tables ............................................................................................................................ viii List of Figures .............................................................................................................................. x Acknowledgements ................................................................................................................ xii Abstract ..................................................................................................................................... xiii Chapter 1 .................................................................................................................................... 14 Introduction .............................................................................................................................. 14 1.1 Background into collaborative
    [Show full text]
  • Collaborative Factory Planning in Virtual Reality
    Collaborative Factory Planning in Virtual Reality N. Menck1, X. Yang1, C. Weidig1, P.A. Winkes1, C. Lauer1, H. Hagen2, B. Hamann3, J.C. Aurich1 1 Institute for Manufacturing Technology and Production Systems (FBK), University of Kaiserslautern, Kaiserslautern, Germany 2 Computer Graphics and HCI Group, University of Kaiserslautern, Kaiserslautern, Germany 3 Institute for Data Analysis and Visualization (IDAV), University of California, Davis, USA Abstract The competitive development and optimization of manufacturing systems challenge the collaboration and innovation of enterprises. Different information, thinking, and points of view have to be exchanged across engineering, decision-making, and executive levels safely and effectively. The Virtual Reality (VR) technologies provide the users advanced Human-Computer-Interfaces for designing, analyzing, and optimizing complex manufacturing systems. The objective of this paper is to describe a VR-based approach that allows the simultaneous visualization, investigation, and analysis for factory planning. This gives global entities a competitive advantage when conducting business. Keywords (3 maximum): Distance Collaboration; Factory Planning; Virtual Reality 1 INTRODUCTION frameworks were developed. Despite the different To enhance the factory planning processes during approaches a common basic classification scheme is production design, an immersive Virtual Reality (VR) accepted throughout the scientific community. It supported approach for distance collaborative factory structures the Factory Planning Process into the three planning is described in this paper. A review of current main fields target planning, conceptual planning and research in the area of factory planning, various realization planning. GRUNDIG refined this rough scheme collaborative methods, as well as the implementations of to six factory planning stages (Table 1); they will be the immersive VR is provided.
    [Show full text]
  • Dependence and Trust in VMI Context Mehmet G
    University of Rhode Island DigitalCommons@URI College of Business Faculty Publications College of Business 2018 Post-implementation analysis: dependence and trust in VMI context Mehmet G. Yalcin University of Rhode Island, [email protected] Koray Özpolat University of Rhode Island, [email protected] See next page for additional authors Follow this and additional works at: https://digitalcommons.uri.edu/cba_facpubs The University of Rhode Island Faculty have made this article openly available. Please let us know how Open Access to this research benefits oy u. This is a pre-publication author manuscript of the final, published article. Terms of Use This article is made available under the terms and conditions applicable towards Open Access Policy Articles, as set forth in our Terms of Use. Citation/Publisher Attribution Mehmet G. Yalcin, Koray Özpolat, Dara G. Schniederjans, (2018) "Post-implementation analysis: dependence and trust in VMI context", International Journal of Physical Distribution & Logistics Management, Vol. 48 Issue: 7, pp.724-740, https://doi.org/ 10.1108/IJPDLM-09-2017-0294 Available at: https://doi.org/10.1108/IJPDLM-09-2017-0294 This Article is brought to you for free and open access by the College of Business at DigitalCommons@URI. It has been accepted for inclusion in College of Business Faculty Publications by an authorized administrator of DigitalCommons@URI. For more information, please contact [email protected]. Authors Mehmet G. Yalcin, Koray Özpolat, and Dara G. Schniedjans This article is available at DigitalCommons@URI: https://digitalcommons.uri.edu/cba_facpubs/72 Post-implementation analysis: dependence and trust in VMI context Mehmet G.
    [Show full text]
  • ID 394 Time Series to Improve Sales Planning in a Supply Chain. Case
    Proceedings of the International Conference on Industrial Engineering and Operations Management Paris, France, July 26-27, 2018 Time series to improve sales planning in a supply chain. Case study. Kawtar Akoudad & Fouad Jawab & Imane Moufad & Youness Frichi & Nassima Laaraj & Karim Zehmed High School of Technology (HST) Sidi Mohamed Ben Abdellah University (SMBAU) PB 2427 Imouzzer Road 30000 , Fez, Morocco [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; Abstract The aim of this work is to provide better sales forecasting in the context of a supply chain, by using S&OP model and integrating the time series. We have supposed that difficulties encountered by partners in the forecasts come on one hand from the adaptation of existing statistical models and the other hand from the absence of collaboration and information sharing between partners. Our approach consist in a first step to present the role of forecasts in the relationship between supply chain partner’s and in a second step to recast the process of forecasting relying on a collaborative approach and to develop a scientific model for a monthly sales forecasting. Keywords Statistical model, Collaborative approach, Forecasting process, Supply chain. Introduction Sales forecasts have a significant impact on the effectiveness of a supply chain, they even have an influence on firms whose final product is "made on request" (Yelland, 2006). Therefore, we proceed, first, with the presentation of the forecasts status in a supply chain, specifically at the level of the relationship between partners, to show their interest as well as all the problems plaguing these forecasts.
    [Show full text]
  • Collaborative Method to Maintain Business Process Models Updated
    Computer Science and Information Systems 11(2):461–480 DOI: 10.2298/CSIS130117031C Collaborative Method to Maintain Business Process Models Updated Nuno Castela1, Paulo Dias2, Marielba Zacarias3, and José M. Tribolet4 1 Center for Organizational Design and Engineering, INESC INOVAÇÃO, Rua Alves Redol, nº 9, 1000-029 Lisbon, Portugal Polytechnic Institute of Castelo Branco, Technology School, Av. Empresário, 6000-767 Castelo Branco, Portugal [email protected] 2 Polytechnic Institute of Castelo Branco, Av. Pedro Álvares Cabral n.º 12 6000-084 Castelo Branco, Portugal [email protected] 3 Center for Organizational Design and Engineering, INESC INOVAÇÃO, Rua Alves Redol, nº 9, 1000-029 Lisbon, Portugal Research Center for Spatial and Organizational Dynamics, University of Algarve, Campus de Gambelas, 8005-139 Faro, Portugal [email protected] 4 Center for Organizational Design and Engineering, INESC INOVAÇÃO, Rua Alves Redol, nº 9, 1000-029 Lisbon, Portugal Dep. of Information Systems and Computer Science, IST, University of Lisbon, Campus Alameda, Av. Rovisco Pais, 1, 1049-001 Lisbon, Portugal [email protected] Abstract. Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed.
    [Show full text]
  • Collaborative Leadership for Thriving Teams a Guide for Teacher-Powered Site Administrators
    Collaborative Leadership for Thriving Teams A Guide for Teacher-Powered Site Administrators Published March 2019 teacher- teacherpowered.org powered A Guide for Teacher-Powered Siteschools Administrators 1 The Teacher-Powered Schools Initiative is a project of Collaborative Leadership for Thriving Teams Introduction Welcome to A Guide for Teacher-Powered Site Administrators: Collaborative Leadership for Thriving Teams. We are glad you are here! This guide is several years in the making and comes at the request of dozens of teams trying to figure out the roles of administrators in teacher- powered schools. We know that over half of all teacher-powered schools have designated administrators, and we also know that this role is very different from what a traditional principal does at most K-12 schools. This guide is designed to address the unique opportunities and challenges in being a teacher-powered administrator. There is not one right way to do this, and the guide draws on the expertise and experience of eight teacher-powered expert administrators from schools around the nation. Here you will learn from their knowledge and skills, as well as reflect individually and as a team on what is best for your own school. About This Guide After more than a decade of researching teacher- powered schools and listening to the struggles Myth: Teacher-powered and questions of new and converting teams, we schools don’t have principals knew that the subject of administrators needed There is a common misconception that to be addressed. There is a common myth that teacher-powered teacher-powered schools do not have principals schools don’t have (see sidebar), and to be fair the name “teacher- principals.
    [Show full text]
  • Lecture Versus Collaborative Learning Methods in Community College Classrooms
    Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2020 Lecture Versus Collaborative Learning Methods in Community College Classrooms Gwendolyn A. Vaughn Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Teacher Education and Professional Development Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Education This is to certify that the doctoral study by Gwendolyn Vaughn has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Ioan Ionas, Committee Chairperson, Education Faculty Dr. Beate Baltes, Committee Member, Education Faculty Dr. Markus Berndt, University Reviewer, Education Faculty Chief Academic Officer and Provost Sue Subocz, Ph.D. Walden University 2020 Abstract Lecture Versus Collaborative Learning Methods in Community College Classrooms by Gwendolyn Vaughn MS, Delta State University, 1992 BS, Mississippi Valley State University, 1985 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Walden University September 2020 Abstract Educational scholars have recommended using collaborative learning in higher education classrooms to improve the learning outcomes of community college students. The problem is that many community college instructors continue to use traditional lecture methods, which might be due to instructors not being convinced of the merits of collaborative learning.
    [Show full text]