How to Pick a Great Recruiting Agency Question Guide Intro
Total Page:16
File Type:pdf, Size:1020Kb
How to Pick a Great Recruiting Agency Question Guide Intro Recruiting is a time-consuming and complex process. However, hiring a great recruiting agency shouldn’t be. There’s a tried-and-true formula to finding a great recruiting agency. This guide provides you with not only the questions you should ask before you hire a recruiter or agency, but also the answers to expect. If you get to the end and we haven’t answered all of your questions, we can answer them personally by email or phone. ContractRecruiter offers a refreshingly unique approach to RPO. Our hybrid model harnesses the power of an RPO, yet can be described as a more flexible and scalable way of engaging a Contract Recruiter or Sourcer. Thank you for downloading this guide. If you find it helpful, please share it with your peers! Hire a Great Recruiting Agency | 2 12 Questions to Ask 1. What online tools and platforms do your recruiters use to do their sourcing besides LinkedIn and Job Boards? 2. Do you understand Boolean Syntax? 3. Do you know how to analyze and break-down a resume? 4. Can you show me a couple of Inmails or emails that your recruiters have sent to candidates? 5. Can you show me a couple of write-ups? 6. What is your current req load? 7. Who will be doing the sourcing and screening of candidates? 8. What percentage of your hires are FTE’s vs. Contractors? 9. What is your placement fee? 10. What is your guarantee policy? 11. What is your policy on candidate ownership? 12. Can you provide me with a weekly activity report? Hire a Great Recruiting Agency | 3 1. What online tools and platforms do your recruiters use to do their sourcing besides LinkedIn and Job Boards? Sourcing is the single biggest challenge for any recruiter, let alone agencies who don’t have the benefit of candidate flow from employee referrals, internal transfers, corporate job postings, internal sourcing teams, etc. Agencies that are adept at sourcing will use a variety of other tools and platforms. Here are some examples that you ideally would like to hear when you ask question them: ● Social Recruiting Tools, for example SwoopTalent, TalentBin, Recruitment Edge, and Entelo. ● Social Platforms, such as Facebook, Slideshare, Google+, Twitter, and MeetUp. ● Chrome Extensions, for example Prophet, Hiretual, Connectifier Social, Capture, Lusha, Hunter and ContactOut. ● Boolean String Generators, for example SourceHub, Hiretual. ● User Communities, such as GitHub and Stack Overflow for software engineers, Behance for Creative, Kaggle for Data Scientists, etc. ● Resume Spiders, for example TalentHook or Infogist. Back To Hire a Great Recruiting Agency | 4 Questions 2. Do your recruiters understand Boolean Syntax? Recruiters should be proficient with basic Boolean search syntax to create effective search strings. We’re not talking here about actual X-Ray, Flip, or Peel-Back searching on Google or Bing, but simply knowledge of the basic syntax used to populate a search bar in, for example, LinkedIn or Indeed. Meaning that you want to know that a recruiter understands the proper use of three basic Boolean operations: AND, OR, and NOT, as well as the proper placement of parentheses “ “ and brackets ( ). The challenge here is that you can’t really ask an agency whether their recruiters understand general Boolean syntax, because of course they will always say “yes”. Here at ContractRecruiter, we give every recruiter a quick 15-minute online test that requires them to write a few Boolean search strings. And you can do the same with any recruiting agency that you are considering engaging with. Simply direct the recruiter that you are considering working with to a brief online Boolean test. If you don’t think that you have the time or experience to do this, talk to us and we’ll gladly either assist you, or we can do it for you and handle the entire process, from set-up to grading of each test. Back To Hire a Great Recruiting Agency | 5 Questions 3. Do your recruiters know how to analyze and break-down a resume? Similar to the question about Boolean knowledge, you can’t simply ask this question because the answer that you are always going to hear will be “yes”. Again, we recommend giving a quick 15 minute test to see whether the recruiter at your proposed agency has this skill. Simply give a job description, along with three sample resumes, and ask them to let you know what they do and don’t like about each resume. You are looking for an understanding of subject matter content, as well as general screening skills in regard to things like job hopping, job gaps, career progression, etc. Be sure to alter the resumes so that they have plenty of gotchas that any agency recruiter should catch. For example, a resume may have job gaps; or may not have a college degree for a position description that requires one, or may have job titles or descriptions that don’t fit the job description, etc. As with the Boolean test, if you don’t feel that you have the time or expertise to do this, talk to us at ContractRecruiter and we will with either help you put it together, or we can handle the entire process for you, from set-up to grading. Back To Questions Hire a Great Recruiting Agency | 6 4. Can you show me a couple of Inmails or emails that your recruiters have sent to candidates? Unfortunately, the majority of recruiters send generic, non-personalized Inmail/Email templates that basically sounds like this to a candidate: Hi Robert, I am a recruiter. Although I have never spoken with you, and thus know absolutely nothing about you, you are a perfect fit for this job. Read my job description below. Or not, it doesn’t matter, just please call me so I can submit you, because I need to keep my client happy by submitting people. Regards, Yet another recruiter spamming you Your goal is to find recruiters who how to construct personalized, highly engaging InMails/Emails. Simply ask them to send you some actual InMails/Emails that they have written, and evaluate accordingly. As opposed to the InMail above, you are looking to see something that reads like this: Back To Questions Hire a Great Recruiting Agency | 7 4. Can you show me a couple of Inmails or emails that your recruiters have sent to candidates? (Continued) Hi Robert, I hope you are having a great week. I'm doing some research for a confidential client in Chicago, and found your profile here on Linkedin. I am impressed by how much you’ve accomplished since getting your Bachelor’s degree eight years ago at Villanova (great school, by the way, I have a cousin who is applying there right now as her first choice). I’m looking to network with people who are passionate about Project Management, and it’s clear from the progression in your career from your first job at Odell Systems to your current position at Amazon that you share that same passion (not to mention your certification from both PMI and Six Sigma). My client is building a team that is excited about shaping the future of project management for years to come. I have picked a few people with outstanding profiles like yourself to network with, as I search for the next superstar for my client. Would you be open to a quick 15-20 minute conversation? I'd like to learn more about your background and at the same time talk about the role in more detail. Kind Regards, Andrew Back To Questions Hire a Great Recruiting Agency | 8 5. Can you show me a couple of write-ups? When you engage with a recruiting agency, every resume that they send you is typically accompanied by a write-up. A well-written write-up should not simply be a regurgitation of what is on the resume, but instead should offer information that can’t be gleaned from the resume. Thoughtfully constructed write-ups are a strong indication that a recruiter has the skills, and takes the time, to thoroughly and meticulously screen candidates. Here are two write-ups on the same candidate. The first one, shown below, is typical of most recruiters who don’t take the time, or have the skills, to properly screen a candidate: Hi Kim, I have attached the resume of Emily Bitenhouse. Emily is currently working at ArcNet, and before that worked at AT&T. She is a front-end developer. She is energetic, enthusiastic, and hard-working and is looking for a really good company who will value her. In addition to not offering any information that you can’t read for yourself on the resume, this write-up, like all too many, concludes with a bit of fluffy gibberish about the candidate’s supposed character. Here is what a write-up on this same candidate should like look – the following is what you are looking for when you ask to see a sample of a write-up: Back To Questions Hire a Great Recruiting Agency | 9 5. Can you show me a couple of write-ups? (Continued) CANDIDATE: Emily Bitenhouse CURRENTLY EMPLOYED: Yes MOST RECENT EMPLOYMENT STATUS: Contractor REASON FOR LEAVING: Emily was with AT&T for 9 years. When they went through the downsizing she moved to a government role. There was a downsizing there as well due to the economy and budget cuts. Emily is currently with ArcNet as a consultant – she wants to return to a corporate full-time employee position.