The Most Important and Largest Airport in Central Europe”
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WINTER ISSUE 2015 COMMUNIQUÉ Every flight begins a t the airport. BUSINESS Pole position: Developing “the most important and largest airport in Central Europe” Interview: Michał Kaczmarzyk, CEO of Warsaw Chopin Airport, General Director of Polish Airports State Enterprise Hack the Airport! MEB3 presence at European airports Airport Helpers Airports pursuing innovation Near four-fold increase in a decade A good idea that’s catching on through hackathons Fraport_SoE_210x297-3_RZ.indd 1 30.04.15 12:05 CONTENTS 07 08 10 OLIVIER JANKOVEC, AIRPORTS IN MICHAŁ KACZMARZYK, DIRECTOR GENERAL, THE NEWS GENERAL DIRECTOR ACI EUROPE OF POLISH AIRPORTS A snapshot of stories from STATE ENTERPRISE Editorial: Security & Europe: around Europe Time to grasp the nettle Pole position: Developing “the most important and largest airport in Central Europe” 16 20 22 THE AIRPORT HELPER HACK THE AIRPORT! MEB3 PRESENCE AT EUROPEAN AIRPORTS How a good idea is spreading Airports pursuing innovation among Europe’s airports through hackathons Near four-fold increase in a decade Airports Council International Director: Media & Communications Magazine staff PPS Publications Ltd European Region, Robert O'Meara Rue Montoyer, 10 (box n. 9), Tel: +32 (0)2 552 09 82 Publisher and Editor-in-Chief Paul J. Hogan 3a Gatwick Metro Centre, Balcombe Road, B-1000 Brussels, Belgium Fax: +32 (0)2 502 56 37 Editor Ross Falconer Horley, Surrey RH6 9GA, United Kingdom [email protected] Assistant Editor Samantha Jenkins Director General Commercial Manager Julian Bidlake Tel: +44 1293 783851 Fax: +44 1293 782959 Olivier Jankovec Director: Membership Head Designer Richard Jende email: [email protected] Tel: +32 (0)2 552 09 72 Services & Events Graphic Designer Samita Brant [email protected] Danielle Michel General Manager - Association Business Paul Sweeney © PPS Publications Ltd 2015 Tel: +32 (0)2 552 09 78 Fax: +32 (0)2 502 56 37 [email protected] The opinions and views expressed in Communiqué Airport Business are not necessarily those of ACI EUROPE or the Publisher. ACI EUROPE and PPS Publications accepts no responsibility or liability whether direct or indirect, as to the currency, accuracy or quality of the information, nor for any consequence of its use. CONTENTS CONTINUED 24 24 26 28 ACI EUROPE ACTIVITIES STATE AID WORKSHOP EUROCONTROL ECONOMIC IMPACT OF EUROPEAN AIRPORTS Key meeting between ACI EUROPE and ACI EUROPE organises State Aid More efficient runway throughput EU Transport Commissioner Bulc workshop with Mayer Brown with RECAT-EU ACI EUROPE launches Airport Economic Impact Online Calculator 29 30 34 36 AIRPORT PEOPLE TAV AIRPORTS SECURITY & BORDER FACILITATION, IT & CONTROL CUSTOMER SERVICE James Cherry, President and CEO, “We are a global company and Aéroports de Montréal there is scope for TAV’s enterprise Certified multi-energy explosive BorderXpress going global with everywhere” detection streamlined border control solution 38 40 42 44 SECURITY & BORDER FACILITATION, IT & HAMAD INTERNATIONAL AIRPORT OPERATIONS CONTROL CUSTOMER SERVICE AIRPORT Maximising capacity of the future Optimising biometrics as “single Self-tagging an “integral part of the HIA’s “core focus on passenger airport token to improve passenger future” engagement” experience” 46 48 50 52 AIRPORT OPERATIONS AIRPORT OPERATIONS DIGITAL ENGAGEMENT AIRPORT DEVELOPMENT Aircraft arresting systems go green Integrated solutions from passenger FLIO: The app for “all things airport” Temporary terminal facilities “from arrival to touchdown sketch to operation” 53 54 56 58 AIRPORT PARKING THE AIRLINE CONVERSATION INNOVATION SHOWCASE OUTSIDE IN Increasing occupancy and total With Skúli Mogensen, CEO and Passenger-focused innovation Keith Mercier, Ecosystem Partner revenue from airport parking assets founder, WOW air Advocate Leader, IBM Watson It’s great to be best. But, at Heathrow, we always want to be even better. 1.0 advert Heathrow’s done the UK proud again this year. For the “extensive eforts... in energy eiciency, second year running ACI have voted us Europe’s groundbreaking research on aviation noise and... Best Airport (over 25 million passengers). forward planning on environmental issues.” And we’re equally proud to have won the prestigious ACI Europe Of course, it’s great to be voted best. But we know that you can’t 2015 Eco-innovation award: for what was cited as Heathrow’s deliver the best service without constantly striving to be better. High-tech solutions. Low-stress travel. 1.0 advert Tomorrow’s airport has arrived. Over the past 10 years, we’ve been busy making a name both fl ights and passengers – you name it, we’ve got it. for ourselves as a world leader in innovative airport (And quite often, we had it fi rst.) management and leading edge technologies, to ensure Thanks to our geographical location and low airport a secure experience and a fast turnaround time. fees, it’s no wonder more than 30 carriers – including Self-service check-in and baggage drop-off, mobile all major North American and European ones – and internet check-in, baggage tracking systems: have selected Montréal-Trudeau Airport, with fl ights when it comes to fl exible and seamless processing for to over 130 destinations. admtl.com EDITORIAL Security & Europe: Time to grasp the nettle By Olivier Jankovec, Director General, ACI EUROPE ith no end in sight to the we used to be confronted with, today’s Looking specifically at airports, despite migration crisis and both threat is fuelled by unprecedented geo- all the talk about moving towards risk- the Metrojet crash and Paris political instability on our doorsteps and based security, not much is happening W terrorist attacks sending our failure at socially integrating mem- in practice. The security mindset remains shock waves throughout Europe, security bers of our own society. much too focused on detection – and not is more than ever at the top of the agenda. This means that to win this fight, intel- enough on using intelligence and data. Yet, Closely liaising with the EU institutions in ligence and data are going to be more there are ways to make progress. charge of assessing any possible impact important than ever. Just as everything Looking across the Atlantic, the US has of these events on our industry, we gets digitised and big data is now driving already shown the way with its PreCheck were relieved that no additional security the most successful business strate- initiative. PreCheck is a successful expe- measures at airports were contemplated. gies, security also needs to pursue its dited security screening programme, which Indeed, the numerous checks in place at own transformative change management identifies passengers that are considered Europe’s airports are already fit for the process – where cooperation, integration low risk based on information they provide threat as it stands. Given where the avail- and outreach should be more than just on a voluntary basis. Eligible passengers able detection technology stands for now, buzz words. There is little doubt that a lot become ‘known travellers’ and are able to it would be difficult to see how screen- of people are committed to that. Yet, pro- use simplified and quicker screening lanes ing could be further enhanced – unless gress is not fast enough. at airports. To date, PreCheck is available we would decide to become intrusive to I am appalled that, 4 years from being at more than 150 US airports and 1.5 million a point that passengers would simply no initially proposed by the European travellers have registered to be part of it. longer accept. Commission, the EU PNR (Passenger The results are not just happier passen- Of course, this does not mean that we Name Record) proposal is still being gers and lower security costs – crucially, should stand still and just go on with blocked in the European Parliament. The PreCheck increases security efficiency. It business as usual. Just like the rest of Paris attacks of last January put this pro- allows resources to be redeployed where society, aviation faces a daunting chal- posal back in the spotlight – but we are the threat is higher, rather than dispersing lenge when it comes to security. The still waiting. them through systematic and undifferen- threat is much less “stable” than it used Many are now asking, how many more tiated screening. Security checks become to be. In fact, it is evolving all the time, in deaths do we need for it to be finally more focused, allowing for the use of a state of constant flux. And unlike what adopted? new tools such as behavioural analysis and increased deterrence. So, why are we not looking at develop- ing a European PreCheck programme? This is one of the questions the Just as everything gets digitised President of ACI EUROPE, Augustin and big data is now driving de Romanet, asked EU Transport the most successful business Commissioner Bulc when he met her last October. Naturally, doing this kind of thing strategies, security also needs to between 28 different States is likely to pursue its own transformative be much more difficult than in the US – change management process – where only one jurisdiction is at stake. where cooperation, integration But this is precisely the kind of obstacle and outreach should be more European citizens are no longer willing to than just buzz words. accept to justify the status quo. Winter 2015 Airport Business 07 Airports in Bergen Airport Handled over 5 million passengers in the first 10 months of 2015. the news Avinor has received a €200 million European Investment Bank (EIB) loan for the expansion and upgrade of Bergen Airport. The EIB will finance the construction of a new Terminal 3 and Ensure that ACI EUROPE is up to its associated airside infrastructure, including a light rail station to facilitate public transport speed with the latest news concerning links between the airport and the city centre.