Computer Support Specialist Locations 2011 - 2012 Bache-Martin Elementary School Communications Technology High School What’s being said about the Murrell Dobbins High School Computer Support Specialists Thomas A. Edison High School Samuel Fels High School program: Thomas Fitzsimons High School Computer Support “This is a great program. By having an on-site technician, we are able to be more productive and integrate our Specialists IT Benjamin Franklin High School technology better within the school.” High School of the Future Apprenticeship Program Kensington Business Principal William Loesche Elementary School Martin Luther King High School The Computer Support Specialist program Jules E. Mastbaum High School is designed to meet the demand for full-time Julia R. Masterman High School technology support staff for teachers and students. Northeast High School Overbrook High School The Computer Support Specialist program Parkway Center City High School offers School District of graduates Philadelphia High School for Business who are interested in technology careers the Philadelphia Learning Academy South Randolph Technical High School opportunity to gain technical skills and utilize them in Philadelphia high schools. Science Leadership Academy South Philadelphia High School The Computer Support Specialist program Strawberry Mansion High School West Philadelphia High School is a School District of Philadelphia initiative in partnership with Communities In Schools of Philadelphia, Inc. The CSS Program is managed by the Registered with the School District’s Office of Educational Technology. Department of Labor

utp-philly.org Creating Future Technology Leaders Committing to the Future

The School District of Philadelphia and Communi- What is next for the Computer Support Specialist ties In School of Philadelphia, Inc. (CISP) have part- program? The CSS model has received state-wide nered to create the Computer Support Specialist recognition and has been evaluated by other school (CSS) program to provide additional technical sup- districts as a way to help maintain their technol- port to over forty school and selected central of- ogy infrastructure. We have presented at various fices. The CSS initiative is a registered IT Apprence- conferences, and we are discussing models to serve ship Program with the Pennsylvania Department of non-profit agencies. Labor and Industry - the only program of its kind in the state. Now in its eighth year, the CSS program We look forward to the coming years with enthu- builds upon the Digital Service Fellows initiative siasm and excitement. Our aim is to continue to support the integration of technology into the class- which offers recent School District of Philadelphia Passing it on... high school graduates the opportunity to serve for room, thereby supporting the work of teachers and one year as Information Technology apprentices The Computer Support Specialists teach and mentor administrators in providing students with relevant with District master technicians. Computer Sup- middle and high school students through the Dis- learning experiences. port Specialists are primarily recruited from the trict’s summer activities. One of these initiatives, the pool of qualified Digital Service Fellows alumni and Digital Miracles Project, provides an opportunity for Providing on-demand technical support to graduates of District technology programs. participants to learn hardware components, soft- the School District of Philadelphia and its ware installation, troubleshooting skills and various Families software applications by refurbishing a used com- puter. Students complete a 40-hour training and de- velop a service-learning project to apply their newly acquired knowledge. Upon completion, students show off their skills in a special family event and take home the computer they refurbished. For more information about the CSS program contact: Edison Freire Computer Support Specialists also lead or assist [email protected] with after-school technology clubs and participate 215-400-5107 in pre-graduate course work at accredited higher utp-philly.org learning institutions to enable them to stay on the forefront of emerging technologies.

Not only do Computer Support Specialists mentor The Computer Support Specialists are supervised and teach Philadelphia school students, they also and mentored at their respective locations by the provide technical support for a variety of confer- schools’ Technology Teacher Leader and admin- ences. These include the International Society for istration. Computer Support Specialists provide Technology in Education, Black Data Processing As- on-demand break/fix support, allowing the school sociates, The National Service-Learning Conference, Technology Teacher Leaders to focus more time The Philadelphia Higher Education for Network for on implementing and integrating technology in the Neighborhood Development, The Student Anti-Vio- classroom. lence Summit, and District-wide events.