ANNUAL GENERAL MEETING

Management Proposal

Manual for participation in Shareholder’s Meeting

April 29th, 2020 TABLE OF CONTENTS

Message from the Chairman of the Board of Directors ...... 03 Message from the Chief Executive Officer ...... 04 Invitation ...... 05 Procedures and Terms……...... 06

Matters to be resolved in Annual General Meeting: 1) Examine, discuss and vote on the management statements and financial statements for the fiscal year ending December 31 2019 Management Statements ...... 09 Financial Statements ...... 09 2) Examine, discuss and vote the proposal for the allocation of net income for the fiscal year and the distribution of dividends Allocation of net income ...... 10 Distribution of dividends ...... 10 3) Establish the number of members of the Board of Directors…...... 10 4) Elect the members of the Board of .Directors ...... 11 5) Establish the amount of compensation of the members of Management...... 14 6) Establish the number of members of the Fiscal Council……...... 14 7) Elect the members of the Fiscal Council...... 15 8) Establish the amount of compensation of the members of the Fiscal Council...... 16

Attachments I. Notice to the Market for Public Proxy Request ...... 18 II. Form of Proxy and Information of Annex 23 of Rule 481/09 ...... 19 III. Management Report and Analysis ...... 22 IV. Management’s Comments on the Corporation’s Financial Condition ...... 40 V. Financial Statements and Explanatory Notes ...... 74 VI. Independent Auditors’ Report ...... 133 VII. Report and Opinion of the Audit Risk Management Committee and Fiscal Council ...... 138 VIII. Capital Budget Proposal and Officers’ Representations ...... 142 IX. Proposal for Application of Net Profit ...... 146 X. Information on the Candidates Appointed by Management ...... 149 XI. Additional Information on Management Compensation ...... 156 XII. Call Notice...... 182

2 MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS

Dear Shareholders, We invite you to participate in the Annual General Meeting (“AGM”) called for April 29, 2020 at 1:00 p.m. () at the Company’s head office at Av. Joaquim Porto Villanova, 401, Jardim do Salso, Porto Alegre/RS – Brazil.

Lojas Renner S.A. was the first widely held company in Brazil and for this reason, over the years, it has been necessary to develop innovative mechanisms for the organization and execution of corporate actions such as the adoption of both the pioneering Manual for Participation in Shareholders’ Meetings, along the lines of proxy statements characteristic of foreign companies, as well as the use of the public request for a power of attorney mechanism. The Company also employs the remote voting system allowing investor manifestations via ballot, shareholders being able to choose the most convenient way of taking part in the meetings: (i) personally, (ii) by the remote voting system, (iii) by representation or (iv) by the request for a public request for a power of attorney prepared by the Company. In addition, the Company also counts with the Corporate Governance Secretary that support the activities related to the functioning of governance, the servicing of and interaction with shareholders and proxy advisory agencies, including matters related to general meetings.

The year of 2019 was characterized by transition in the Corporate Governance dimension. After 28 years as Chief Executive Officer, I took over the position of Chairman of the Board with support in the strategic decisions and the preservation of the company's corporate culture, and Fabio Adegas Faccio succeeding me as the new CEO. I would like to thank the extreme dedication of Osvaldo Burgos Schirmer, who was our Chairman from 2013 and 2019, and who has assumed the position as Vice Chairman of the Board and Carlos Fernando Couto de Oliveira Souto, who has been Vice Chairman since 2016, continues with us as a Member of the Board of Directors. In addition to this and aligned with the culture of formers of leaders and continuing the work of formation and recognition of inhouse talents as well as in support of the Company’s growth, new non-statutory officers were set up. Among these were the Risks Area which as from December, has enjoyed its own structure for data protection given the need to make the necessary adjustments for compliance with the General Data Protection Law and under the management of the Corporate Compliance area.

We believe that fashion should be conscious and responsible and its guidelines for sustainability orientate its activities in this direction. For this reason, the priority themes of sustainability of the business out to 2021 are enshrined in the strategic plan for Responsible Fashion. On this basis, the Sustainability Committee and the teams act in the continual identification and minimization of the socio-environmental risks which are critical to the value chain through major projects. As an external recognition of all the actions regarding sustainability theme, the Company continued to be a component of the Dow Jones Sustainability World Index 2019/2020 and ’s Corporate Sustainability Index (ISE), in addition to being elected the best retail company in sustainable practices in the Guia Exame de Sustentabilidade.

We would also like to emphasize that, in the face of today’s uncertain outlook due to Covid-19, we are taking every step and precaution needed to preserve our employees, customers, suppliers and the community at large, as recommended by the Brazilian ministry of Health and according to the statements of the World Health Organization.

To preserve the business, we are adopting every managerial action needed. Thus, in the light of the economic impacts of Covid-19, we will propose to shareholders at the upcoming Annual General Meeting distribution of FY 2019 earnings at the minimum mandatory dividend payout rate of 25% of the period’s earnings, as dividends and interest on shareholders’ equity, instead of the 50% announced in January 2020. We also revised down our 2020 capital budget, which will be BRL 560 million instead of the BRL 910 million announced before.

We understand these to be the required measures at this point, and will remain attentive and diligent should the need arise for additional action. We have always come out stronger from previous crises, thanks to the strength of our brand, to our distinctive value proposition and to our team’s engagement, which we believe to be a trend for the time at hand.

We are available for any clarifications which may be necessary by contacting the Corporate Governance Secretary. We are counting on your participation in the E/AGM, which may be through either the Remote Voting Ballot or by using the Company’s Request for a Public Power of Attorney.

Regards,

José Galló Chairman of the Board of Directors

3 MESSAGE FROM THE CEO

Dear Shareholders, and Ashua stores, and have also made a decision not to dismiss Following the Annual General Meeting (AGM) of employees without cause. E-commerce operations remain under 2019, I was elected by the Board of Directors as regular operations, even if the administrative teams are almost Chief Executive Officer of Lojas Renner S.A.. In entirely working under home-office arrangements and distribution this year of transition, besides the succession of centers and hotlines are working with reduced teams, abiding by Galló, who held the position of CEO at the every applicable safety and sanitary measure. company for 28 years and who continues with us as Chairman of the Board, and my arrival as As concerns preserving the business, we are taking a series of CEO, we worked on the first key deliveries of the managerial steps that have become necessary, such as reducing digital cycle. operating expenses and revising investments. We have also meticulously analyzed our cash and indebtedness levels to be able These were structured around three strategic to honor all of our financial obligations and maintain operations projects which are preparing us for our transformation, focused on over the course of 2020 in the best possible way. sustainable growth and the evolution of the businesses both currently and in the future, bringing greater value creation to customers, Lojas Renner, through Instituto Lojas Renner, its social action arm, is employees, the community and consequently to our shareholders. supporting health-care institutions to help meet their most pressing needs in the fight against the coronavirus in Brazil. The support, in To enchant is the Company’s purpose and its reason for being, the amount of BRL 4.1 million, will be allocated to the purchase of permeating the relationship with all its stakeholders, mainly customers, in basic and key inputs to treat the disease and contain its spread. In the search to exceed their expectations at all points of interaction. With addition, through partnerships with our main production suppliers, the beginning of the Company’s digitalization, also started a process of have developed and approved with the relevant authorities strengthening this culture through Enchantment 4.0. This unites people, facemasks and hospital gowns for production and donation to the products/services and technology with the aim of surprising the institutions supported. customers. In this context in 2019, several technological improvements and processes were implemented with a view to further improving the A portion of the funds will also be allocated to the Bom Jesus shopping experience along all the sales channels. district, in Porto Alegre, close to the Company’s registered offices, to guarantee a minimum income level for recycling workers at the Thereby, Net Revenue from Merchandise Sales was R$ 8.5 billion, a Environmental Education Center (CEA) as well as to seamstresses, growth of 13.2%, while Same Store Sales was 8.7% higher. The Gross who already had the Institute’s support. Margin from the Retailing Operation was 56.3% and Total EBITDA, 23.3%. Net Income was R$ 1.1 billion, a growth of 7.7%, while ROIC was 21.4%. In sum, we are mobilized to face the time at hand, revising Over the year there was an increasing customer traffic at the stores with processes with flexibility and agility and including attitude changes. recurring gains in market share when set against data in the IBGE’s (the We are certain that there are opportunities for improvement at the Federal Government Statistics Office) PMC index – (Monthly Retailing Company, and confident that, once this moment has passed, we Survey) for apparel and footwear. Our shares recorded an appreciation will remain with an engaged team and a company even better of 47.5% on the São Paulo Stock Exchange with a daily trading volume prepared for the short-, medium- and long-run future. of R$ 184.8 million, thus maintaining our position among the most liquid Now that we are preparing for our AGM 2020, I would like to shares of Brazilian retailers. remined shareholders of the importance of participation in the The Company’s performance has been made possible thanks to the Meeting, but pointing out that this participation may be through notable talent and efforts of our teams. “People” is one of Lojas the use of the Remote Voting Ballot or the Request for a Public Renner’s corporate values. A key pillar, which is fundamental to Power of Attorney. This Manual, which anticipates clarifications and ensuring that the people objective permeates the entire business, is the guidance on voting on the resolutions to be taken at the engagement of the teams. For this reason, the Company is focused on Company’s AGM, provides information on how these voting guaranteeing a favorable climate in the working environment in which methods can be used by our shareholders. The date, place, people feel valorized, recognized and want to be and to stay. In 2019, matters to be deliberated and all voting guidelines and procedures the level of engagement of our employees reached 87%, keeping us in are detailed in this Management Proposal/Manual for Participation the high performance quadrant on the global scale according to data in the Meeting. With this Manual, we are reconciling the published by Willis Towers Watson. Company's pioneering practice with the requirements of CVM Instruction No. 481/09. In 2019, we continued to reaffirm our commitment to increasingly responsible fashion based on our sustainability guidelines and oriented To assist our shareholders in their analyses and appreciation of the by the following strategic pillars: responsible suppliers; eco-efficient matters to be debated, we have included as attachments to this management; engagement of employees, communities and Manual, documents relating to each matter on the agenda of the customers; and sustainable products and services. We invested in the day together with the different voting mechanisms and the list of energy efficiency of the operations and renewable power of low documents required for each one. impact, such as solar. We have expanded the process of mapping and We are doing our very best to ensure that the AGM is installed on monitoring international suppliers, increased the use of lower impact the first calling. For this reason, your participation is very important raw materials as well as initiatives for reducing and offsetting CO2 to the Company. Important also is, prior to voting, your in-depth emissions. we remain focused on public targets and commitments analysis of the documentation for each one of the matters on the assumed until 2021: 80% using lower impact raw materials and agenda of these meetings. processes, of which 100% of items made from certified cotton; 100% of the domestic and international resale chain with socio-environmental Our e-mail [email protected] can be used to contact certification; 75% of consumption using energy from renewable and low the Company’s Corporate Governance Secretary who will be impact sources; and 20% reduction in absolute emissions of CO2. available to clarify any questions relating to the meetings.

At this time of great worldwide uncertainty from the Covid-19 Regards, pandemic, we are constantly monitoring the situation and the guidance from international authorities and those in the countries Fabio Adegas Faccio where we operate, through a Crisis Committee made up of leaders CEO from different areas in our business. We have embraced several preventive measures to protect the health of our employees, customers, suppliers and the community at large, as well as to preserve the business. To prevent the advance of Covid-19, we were pioneers in the open-ended shutdown, beginning on March 20, of all our Renner brick- and-mortar Renner (Brazil, Uruguay and Argentina) Camicado, Youcom 4 INVITATION

DATE: April 29, 2020 TIME: 1:00 p.m. ADDRESS: Corporation’s Headquarters Av. Joaquim Porto Villanova, 401, South Tower – 7th floor Jardim do Salso – Zip Code 91410-400 Porto Alegre/ RS – Brasil

AGENDA:

I) Annual General Meeting 1.Examine, discuss and vote on the management statements and financial statements for the fiscal year ending December 31 2019 2.Examine, discuss and vote the proposal for the allocation of net income for the fiscal year and the distribution of dividends 3.Establish the number of members of the Board of Directors 4.Elect the members of the Board of Directors 5.Establish the amount of compensation of the members of Management 6.Establish the number of members of the Fiscal Council 7.Elect the members of the Fiscal Council 8.Establish the amount of compensation of the members of the Fiscal Council

We also inform that the quorum for the installation of the AGM requires the presence of shareholders (or their representatives) holding shares that represent at least 1/4 (a quarter) of the shares that make up the share capital of Company. In case such quorum is not reached, the Company will define a new date for the installation of the General Meeting on second call. That being the case, the meeting may be installed with the presence of any number of shareholders.

5 PROCEDURES AND TERMS

To take part in the Annual General Meeting called for 1:00 p.m. on April 29, 2020, the Company’s Shareholders may choose one of four options at their disposal: (i) Personal Participation, (ii) by Remote Voting, (iii) Representation pursuant to the First Paragraph of Article 126 of Law 6,404/76, or (iv) through the Public Request for a Power-of-Attorney arranged by the Company.

(i) PERSONAL PARTICIPATION (ii) REMOTE VOTING Pursuant to Paragraph 5, Article 10 of the Corporate Bylaws Pursuant to Article 21-A and subsequent articles to ICVM and to ensure better organization of the Meeting, the 481/09, the Company’s shareholders may also exercise Company will begin registering Shareholders for the voting rights in General Meetings through a remote voting Meeting at least 72 (seventy-two) hours prior to the process, to be formalized in an electronic document appointed time. Consequently, those shareholders that known as a “Distance Voting Ballot” (Voting Ballot), the intend to participate personally may send the following model for which is shown in to be found in the website of documents before the event, care of the Investor Relations the Company www.lojasrenner.com.br/ri, in the CVM Officer, Laurence Beltrão Gomes to Av. Joaquim Porto Documents - Meetings and Minutes – Annual General Villanova, 401, Torre Sul, 7º andar, Bairro Jardim do Salso, Meeting 2020. Remote voting using the Voting Ballot may Porto Alegre, RS, CEP.91410-400 or by e-mail be in three formats: [email protected], or by presenting them personally at the beginning of the Meeting. Directly to the Company The Shareholder that chooses to send the Voting Ballot to Natural Person the Company, shall print, complete, initial, sign and mail a) substantiating statement issued by the securities registrar (Av. Joaquim Porto Villanova, 401, Torre Sul, 7º andar, Bairro in the past 5 (five) days; and b) copy of a nationally valid Jardim do Salso, Porto Alegre, RS, Cep.91410-400) or identification document with recent photograph: (i) forward it electronically ([email protected]) to Brazilian ID (RG) issued by an authorized body; (ii) Foreign Lojas Renner S.A., care of the Investor Relations Officer, Residents ID (RNE) issued by an authorized body; (iii) Valid Laurence Beltrão Gomes. passport issued by an authorized body; (iv) Class Association ID valid as a civil identity document for legal Pursuant to Article 21-B of ICVM 481/09, the Voting Ballot purposes issued by an authorized body (OAB, CRM, CRC, shall be received in up to 7 (seven) days prior to the CREA) or; (v) Brazilian driving license with photograph (in meeting. Voting Ballot received after the stipulated date the new driving license format). shall not be accepted by the Company. Pursuant to Article 21-U, the Company shall notify the Shareholder in Legal Entity and Investment Funds up to 3 (three) days from receipt of the Voting List if the a) substantiating statement issued by the securities registrar documents received are sufficient or otherwise for the vote in the past 5 (five) days; b) power of attorney and copy of to be deemed valid. Certification, notarization or a nationally valid identification document with a recent consularization of the signature shall not be required. photograph of the proxy; c) relative to the shareholders participating in the fungible custody of nominative shares, In addition to the Voting Ballot, the Shareholder shall the statement showing the respective shareholding submit the following certified documents (certification is participation, issued by a duly authorized body; and d) a waived for those documents in the website of the CVM): copy of the corporate bylaws or the current articles of Natural Person - ID with a photograph of the shareholder association and of the act vesting the representative with or their legal representative, being: Brazilian national’s ID, appropriate powers. Foreign Resident’s ID, Brazilian driving licenses, passport or class association ID. Legal Entity (PJ) and Investment Funds For the purposes of the documents in relation to the act, (FI) - a) ID with a photograph of the shareholder or their which vests the representative with powers to vote in the legal representative, being: Brazilian national’s ID, foreign name of a shareholder that is a legal entity, if the act is a resident’s ID, Brazilian driving licenses, passport or class meeting of the board of directors, then the shareholder association ID; b) Articles of Association or consolidated should first obtain a document substantiating the filing of and current Corporate Bylaws (in the case of a PJ), or the the act with the authorized registry. In the case of legal consolidated and current fund regulations (in the case of a entities with representatives who are not named in the FI); and c) a document substantiating powers of articles of association themselves or with any procedure for representation. nominating via a separate act, the shareholder must prove the validity of the nomination by providing proof of the Through a Custodian filing of the act with the authorized registry. The shareholder that chooses to exercise their remote voting rights through a service provider’s intermediary shall In the case of investment funds, the representative shall transmit their voting instructions to their respective substantiate their quality as administrator of the fund or custodian, pursuant to the latter’s rules, the custodian proxy nominated by the same in the form of the forwarding these voting declarations to B3’s Central applicable legislation. In the case of foreign investment Depositary. To this end, shareholders shall contact their funds and corporate entities, in the documentation custodians and verify procedures established for the issue substantiating powers of representation, the sworn of the latter’s instructions for voting via Voting Ballot as well translation shall not be necessary if the original language as the documents and information required by them to this of the document is Portuguese, English or Spanish. end. Documents written in other languages will only be accepted against presentation of a sworn translation into one of these 3 (three) aforementioned languages. 6 PROCEDURES AND TERMS

Pursuant to Article 21-B of ICVM 481/09, the shareholder (iii) REPRESENTATION, PURSUANT TO THE FIRST PARAGRAPH OF shall transmit instructions for completion of the Voting List to ARTICLE 126 OF LAW 6,404/76 their custodians up to 7 (seven) days prior to the holding of The shareholder may also be represented by a proxy, the Meeting, unless a different timeframe is set by their constituted at least for a year, conditional on the latter being a custodians. shareholder, administrator of the Company, lawyer or financial institution, it being incumbent on the investment funds As determined under ICVM 481/09, on receiving voting administrator to represent their investors pursuant to the First instructions from the Shareholders through the latter’s Paragraph, Article 126 of Law 6,404/76. The shareholders that respective custodians, B3’s Central Depositary shall are legal entities may be represented according to their disregard eventual diverging instructions in relation to the corporate bylaws/articles of association. same voting decision issued by the same tax registration number whether of a natural person or legal entity. When a proxy represents the shareholder, the regularity of the power of attorney will have to be verified prior to the opening of Through the Company’s Bank for Securities’ Registration the Meeting as well as ownership of the shares. This option is exclusively for the holders of shares deposited with Banco Itaú S.A., the securities’ registrar for the The documents to be prepared for participation in the Meeting Company. Itaú has set up a Digital Meeting website, a will be the same as those required for onsite participation as secure solution where it is possible to execute remote mentioned above, and in accordance with representation, voting. In order to vote via the website, the shareholder whether a natural person, corporate entity or investment funds. must register and have a digital certificate. Information on registering and the step-by-step process for issuing the (iv) PUBLIC REQUEST FOR A POWER OF ATTORNEY ARRANGED BY digital certificate are described in the site: THE COMPANY http://www.itau.com.br/securitiesservices/assembleiadigital/. As announced in the Announcement of a Public Request for a Power of Attorney, with view to ensuring the installation of a Other information on Remote Voting minimum quorum allowing the AGM to proceed upon first call, With the exception under ICVM 481/09, should there be a Management requests that shareholders who cannot be divergence between the eventual Voting Ballot received present at the Meeting or cannot be represented by a proxy directly by the Company and the voting instruction nominated at their exclusive criterion, use one of the following included in the consolidated voting map sent by the proxies placed by the Company at their disposal. central depositary with respect to the same number enrolled in the tax register, whether that of a natural person Should you decide to take part in the AGM using one of the or corporate entity, the voting instruction in the voting map proxies nominated by the Company pursuant to ICVM 481/09, in shall take precedence, the Voting Ballot received directly accordance with the votes to be cast, the shareholders may by the Company to be disregarded. nominate one of the lawyers indicated by the Company, details of whom are as follows: During the period for voting, the shareholder may change voting instructions as many times as understood to be In the event of a vote In Favor: necessary, the last voting instruction presented being MARIA MEDEIROS BOFILL, Brazilian, married, lawyer, bearer of ID considered in the Company’s voting map as valid. Once number 11025690544, enrolled in the tax register (CPF/MF) under the period for casting votes has elapsed, the shareholder number 962.461030-49 and in the Brazilian Bar Association may not alter voting instructions already sent. Should the (OAB/RS) under number 63.932 with professional address in the shareholder deem that the alteration should be necessary, city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro they should participate personally in the Meeting, bearing Boa Vista, CEP 90480-000. the documents required by the Company for onsite participation, requesting that their voting instructions sent In the event of a vote Against: via Voting Ballot being disregarded. GABRIELA VITIELLO WINK, Brazilian, single, lawyer, bearer of ID number 5058550831, enrolled in the tax register (CPF/MF) under Shareholders with shares held in custody with more than number 944415100-04 and in the Brazilian Bar Association one institution (for example: part of the position is on the (OAB/RS) under number 54,018 with professional address in the books of a bank securities’ registrar and the other part with city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro a custodian, or shares are held in custody with more than Boa Vista, CEP 90480-000. one custodian): just send the voting instructions of one institution only - the vote will always take into account the In the event of an Abstention: aggregate number of shares held by the Shareholder. DANIEL BORN ROMAN, Brazilian, single, lawyer, bearer of ID number 1080002429, enrolled in the tax register (CPF/MF) under The Company will not provide a proprietary electronic number 019.823.840-18 and in the Brazilian Bar Association system for sending the Voting Ballot or remote participation (OAB/RS) under number 111.130 with professional address in the during the Meeting. city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro Boa Vista, CEP 90480-000.

The Power of Attorney Model is supplied by the Company’s Management pursuant to Article 23 and respective Attachment 23 to ICVM 481/09, in accordance with the draft of the Public Request for a Power of Attorney included in this Manual. All the legal information and specific regulations necessary for granting the requested instrument can be found in this document. 7 MATTERS TO BE RESOLVED In the Annual General Meeting

Pursuant to article 132 of the Law 6,404/76 (“Corporations Law” and article 10 of its Bylaws, the Company shall carry out an AGM once a year, within the four (4) months immediately subsequent to the ending of the fiscal year.

As per such provision of the Corporations Law, is of exclusive competence of the Annual General Meeting to resolve about the following matters contained in the agenda, which shall henceforth be emphasized and commented on:

•examine, discuss and vote on the Management accounts and financial statements for the fiscal year ending December 31 2019; •examine, discuss and vote the proposal for the allocation of net income for the fiscal year and the distribution of dividends; •establish the number of members of the Board of Directors; •elect the members of the Board of Directors; •establish the amount of compensation of the members of Management; •establish the number of members of the Fiscal Council; •elect the members of the Fiscal Council; and •establish the amount of compensation of the members of the Fiscal Council.

You will find below explanations provided by the Corporation’s management with respect to each one of the matters to be resolved in the Annual General Meeting.

Lojas Renner S.A. administrative headquarters in Porto Alegre.

8 MATTERS TO BE RESOLVED In the Annual General Meeting

1. EXAMINE, DISCUSS AND VOTE ON THE MANAGEMENT STATEMENTS AND FINANCIAL STATEMENTS FOR THE FISCAL YEAR ENDING DECEMBER 31 2019.

(A) MANAGEMENT STATEMENT (B) FINANCIAL STATEMENTS

The documents provided by the Corporation’s The financial statements express the Corporation’s management are: financial and economic condition and the equity (i)Management report concerning the business statistics variation occurred within the fiscal year. Through the and the management analyses and discussions with analysis of the financial statements, it is possible to respect to the main accounts of the Income Statement evaluate the equity situation, the liquidity rates, the for the fiscal year (Attachment III hereto); profit level and the Corporation’s indebtedness level. (ii)Management’s comments on the Corporation’s financial condition (Attachment IV hereto); The financial statements have as effective date (iii)Financial statements and the respective explanatory December 31, 2019 and refer to the fiscal year ended notes (Attachment V hereto); on the same date and are composed of six (iv)Independent auditors’ report (Attachment VI hereto); documents: (v) Report and Opinion of the Audit Risk Management (i) Balance sheet; Committee and Fiscal Council (Attachment VII hereto); (ii) Income statement for the fiscal year; and (iii) Statements of Changes in Equity - Parent Company (vi)Capital budget proposal and representations of the and Consolidated; Corporation’s officers pursuant to Article 25, §1, items V (iv) Statements of Cash Flows; and VI of Rule 480 (Attachment VIII hereto). (v) Statements of Comprehensive Income; and (vi) Statement of Value Added. The management documents mentioned above are an integral part hereof. Furthermore, such documents are The Explanatory Notes are presented together with the separately available in the website of Securities financial statements, with the purpose of Exchange Commission (CVM – Comissão de Valores supplementing such financial statements, as well as to Mobiliários) (www.cvm.gov.br) or in the Corporation’s assist in their analysis and comprehension. The website (www.lojasrenner.com.br/ri). shareholders shall duly exam the explanatory notes related to the Corporation’s financial statements with The Management accounts are presented together with the purpose to evaluate and approve (or not) such the management report and the financial statements financial statements. prepared by the Corporation’s Board of Executive Officers. Prior to disclosure to and approval by the The Corporation’s financial statements have been shareholders, the accounts shall be previously approved audited by KPMG Auditores Independentes. The by the Board of Directors. After issuance of opinion by auditors issued a report without caveats, pursuant to the Fiscal Council, the accounts are then submitted to the full content of the opinion set forth in Attachment the AGM. The approval by the Board of Directors was VI hereto. Renner's policy for its independent auditors obtained during the meeting of the board of directors with respect to the provision of services not related to held on February 05, 2020. On the same date, the Fiscal the external audit, rests on principles that preserve the Council issued its Opinion. auditor’s independence. These principles are based on the fact that auditors should not audit their own work, The Management Report contains financial and non perform management functions or represent their financial information, in addition to statistic and business client. During the fiscal year ending December 31, information with respect to the analysis and discussions of 2019, the Company’s independent auditors, KPMG the main accounts of the income statement for the fiscal Auditores Independentes, were responsible for year, as well as information related to employees, social examining the financial statements and preparing the responsibility, capital market, corporate governance, assurance report to the Company’s Annual Report. among others. Furthermore, in 2019, the amount of fees payable to the independent auditors in the fiscal year 2019 was R$ The Corporation recommends to its shareholders to duly 1,408 thousand, of which R$ 394 thousand relates to exam the documents provided by the management of licensing services of the tool for implementation of the Corporation, in order to resolve about the validation of accessory tax obligations. Management accounts. The Corporation recommends to its shareholders to duly exam the documentation provided by the Management in order to resolve about the Corporation’s financial statements.

9 MATTERS TO BE RESOLVED In the Annual General Meeting

2) EXAMINE, DISCUSS AND VOTE THE PROPOSAL FOR THE ALLOCATION OF NET INCOME FOR THE FISCAL YEAR AND THE DISTRIBUTION OF DIVIDENDS

(A) ALLOCATION OF NET INCOME Pursuant to Section 35 of the Bylaws, the interest The Corporation’s management shall submit the over own capital in the amount of R$ 252.0 million, proposal for application of net profit of the fiscal as declared in the Board of Directors’ Meetings year, pursuant to Annex 9-1-II to Rule 481. Such held on March 18, June 19, September 19 and proposal is included in Attachment IX hereto. We December 18, 2019, have been attributed to the recommend the careful reading of such Attachment compulsory dividend proposed by the after the reading hereof. Management, and for such reason, the amount to be paid as a dividend, after the AGM, shall be R$ The Corporation’s net profit for the fiscal year totalizes 15.7 million, corresponding to R$ 0.019809 per the amount of R$ 1,099.1 million. Net profit share. corresponds to the positive results of the fiscal year, after deduction of the provision for the income tax In February 10, 2020 672,430 shares were and the statutory profit sharing assignments. transferred in the light of the Company’s Restricted Shares Program and Company's Share Buyback The Management of the Company proposes the Program, which totaled a 2MM share buyback following application of net profit for the fiscal year: between March 10 and 11, 2020. Therefore the Dividends in the amount of R$ 267.3 million, number of shares considered for the calculation of representing 25% of the net profit for the fiscal year, the dividends per share changed from 793,726,452 st Legal Reserve in the amount of R$ 55.0 million, as of December 31 , 2019 to 792,398,882. representing 5% of the net profit for the fiscal year, Reserve for Investments and Expansion in the amount The Corporation understands that the proposal for of R$ 679.3 million, representing 61.8% of the net profit application of net profits above was formulated in for the fiscal year, Tax Incentive Reserve in the accordance with legal and statutory obligations of amount of R$ 97.5 million, representing 8.9% of the net the Company. The present proposal matches the profit for the fiscal year, according to article 195-A of expansion project of the business activities of the Law 6,404/76. The proposal was adopted in the light Company. of the Company’s sustained growth policy, investments in new stores, in structure and the 3) ESTABLISH THE NUMBER OF MEMBERS OF THE logistics process. BOARD OF DIRECTORS

The Company understands that the proposal for Pursuant to Paragraph 3, Article 16 of the application of net profits above was formulated in Company’s Bylaws, the shareholders shall decide accordance with legal and statutory obligations of at the Annual General Meeting the effective the Company, strictly pursuing its corporate purpose. number of members to sit on the Board of Directors. According to the Company’s Bylaws, the Board of Directors shall be composed by, minimum (B) DISTRIBUTION OF DIVIDENDS five (05) to maximum nine (09) members.

Pursuant to Attachment IX hereto, the Management Management proposes that 8 (eight) members sit of the Company, in the light of the economic on the Board of Directors. impacts of the pandemic caused by the Covid-19 virus, proposes to distribute the amount of R$ 267.7 The Company believes that the proposal to million, which corresponds to fifty per cent (25%) of maintain the existing number of members on the Corporation’s adjusted annual net profit and Board of Directors is in accordance with the dividends prescribed in 2019, to be distributed among principles of corporate governance currently the Shareholders of the Corporation based on their being followed. respective participations.

10 MATTERS TO BE RESOLVED In the Annual General Meeting

4) ELECT THE MEMBERS OF THE BOARD OF DIRECTORS

The election of the members of the Company’s Board of Since October 2009, the Board of Directors is subject to a Directors may take place through 3 (three) voting systems formal evaluation through which the directors annually which are: (i) via an individual voting process (“Individual appraise the Organ as a whole, their individual Voting”); (ii) through a multiple voting process (“Multiple performances, the Chairman of this Body and the Voting Process”) or (iii) via separate voting process (“Separate Committees, also including aspects with respect to the Voting Process”), as described below. economic performance of the organization.

As is already known, the current members of the Board of The Board of Directors was evaluated with the help of a Directors shall be considered automatically nominated for specialized outside consultancy with solid knowledge and reelection via a joint proposal of the members of the Board of experience in appraisals of boards of large companies. The Directors. Thus, the names indicated by the Company are process involved an interview with all the Directors and the José Galló, Osvaldo Burgos Schirmer, Carlos Fernando Couto Board secretary. All the directors evaluated their peers de Oliveira Souto, Fábio de Barros Pinheiro, Thomas Bier individually as well as a direct appraisal of the Chairman Herrmann, Juliana Rozenbaum Munemori, Christiane Almeida and the dynamic of the meetings. Each director received Edington and Alexandre Vartuli Gouvea, all adherent to the individual feedback as a result of the evaluation of their Policy for Indication of Members of the Board of Lojas Renner peers on a closed basis, that is consolidating the evaluation S.A.. of all the other directors. Subsequently, the consultancy reviews feedback from the general evaluation of the Board The multiple voting process is a procedure whereby each at a specific meeting, which highlights the positive factors share is attributed so many votes as there are vacancies to and points where there is room for improvement. be filled on the Board of Directors, the shareholder’s right to accumulate votes for one candidate only or distribute them In 2019, Lojas Renner’s Board of Directors met 16 times, among various candidates being recognized. Shareholders of closely monitoring the Company’s management and the Company, representing at least 5% (five percent) of the businesses. capital stock, may request to the Company in writing the adoption of the multiple voting process up to 48 (forty-eight) At the end of its onsite meetings and as a practice, the hours prior to the holding of the AGM pursuant to Law Board of Directors holds a “Non-Executive Session”, without 6.404/76. Company executives.

Should the multiple voting process not have been requested, Of the eight members of the Board, only one Director was a the members of the Board of Directors may decide by an statutory officer of the Company. Thus, all current members absolute majority of those present to propose the name of are external and seven are independent, thus fostering a substitute candidates to replace any current Director not plurality of opinions for establishing business strategies and standing for reelection should such a nomination be guaranteeing the independence of executive activities. necessary to make up the total number of candidates for the seats on the Board, pursuant to the provision in Article 17 of The Directors Osvaldo Burgos Schirmer, Carlos Fernando the Company’s Corporate Bylaws. Should the multiple voting Couto de Oliveira Souto, Fábio de Barros Pinheiro, Thomas process have been requested, each current member of the Bier Herrmann, Juliana Rozenbaum Munemori, Christiane Board of Directors shall be considered a candidate for Almeida Edington and Alexandre Vartuli Gouvea have reelection to the Board of Directors. declared themselves independent in a document delivered to the Company in accordance with the criteria of It is secured to shareholders holding, whether solely or jointly, independence ordained in the B3 S.A. – Brasil, Bolsa, at least, 10% (ten per cent) or more of the Company’s Balcão’s Novo Mercado’s Listing Regulations. Accordingly, common shares, the right to elect one Board Member in the Board of Directors has 88% independent members and separate voting, compliance with the provision in Company’s 25% are women. Corporate Bylaws to be observed with respect to the independence of the Director. The Board of Directors of Lojas Renner S.A. declares itself favorable to the qualification of each of the members of The Board of Directors has the support of four committees: the the Board of Directors mentioned above under the criteria Human Resources Committee, set up on June 08, 2005 as the of independence incorporated in the Novo Mercado Listing Compensation Committee; the Sustainability Committee Regulations. established on March 31, 2008; the Audit and Risk Management Committee on April 20, 2015 and with statutory The document containing information under items 12.5 to status since March 09, 2018, and the Strategic Committee on 12.10 of the Reference Form attached to ICVM 480/09 for April 17, 2014. Both the Board of Directors as well as the each one of the nominated members of the Board of Committees have Internal Charters which regulate their Directors is included in this Manual under Attachment X. respective activities.

11 MATTERS TO BE RESOLVED In the Annual General Meeting

4) ELECT THE MEMBERS OF THE BOARD OF DIRECTORS

Indicated by de Company

José Galló. Chairman of Lojas Renner’s Board of Directors since April 18,2019. He has served as a member of the Board of Directors of Lojas Renner since April 1998, having held the position of Chairman of that Board between 1999 and 2005 and is currently President of the Strategic Committee and member of the Sustainability Committee. He was Superintendent Director of Lojas Renner SA, from September 1991 to March 1999, when he was elected President Director, a position he held until April 2019. He has worked in retail for more than 30 years, having been a member of the Board of Directors of Instituto para Desenvolvimento Retail (IDV). He has been a member of the Board of Directors of Rent a Car S.A. since October 2010, having been elected Vice-Chairman of that Board in April 2019; Itaú Unibanco Holding S.A. since April 2016 and Participações S.A. since April 2019. He was a member of the Board of Directors of SLC Agrícola S.A. from April 2007 to May 2016. He was Director of Renner Administradora de Cartão de Crédito Ltda., Dromegon Participações Ltda., Realize Participações SA and Realize Crédito, Financiamento e Investimento SA, all companies linked to Lojas Renner SA, and was also a member of the Deliberative Council of Instituto Lojas Renner from June 2008 to April 2019. He is currently Ambassador of Endeavor Brasil in and Vice-President of the Deliberative Council of Instituto Caldeira, an innovation ecosystem in Porto Alegre.

Mr. Galló graduated in Business Administration in 1974 from Fundação Getúlio Vargas.

Osvaldo Burgos Schirmer. Independent Member of the Board of Directors since April 2012 and was Chairman of the Board from April 2013 to April 2019. On April 18, 2019, he was elected Vice-Chairman of the Board of Directors. He is Chairman of the People Committee, and a Member of the Company's Audit and Risk Management Committee. He worked at the Group from 1986 to January 2013 and was appointed Finance Director in 1987. He was Vice President of the Executive Committee of Gerdau SA, from 2002 to January 2013. He was also Vice President of Finance and Controllership and Investors Relations Director of Gerdau SA. He has been an independent member of the Board of Directors of SLC Agrícola SA, since June 2013, of YDUQS (Ex-Estácio), since April 2016, and chairs the Financial Committee to support the Board of that Institution, and CMPC Celulose, since June 2016. He is an Advisory Board member of SLC Participações, a closed family holding company of the SLC Group, since April 2017 and member of the Board of Directors of Marcopolo and coordinator of the Financial Committee since April 2018. Founder and Partner of SBA - Schirmer and Associates Business Advisors, since January 2013. He is a member of the Board of the American Chamber of Commerce of the State of Rio Grande do Sul. Founder and partner of SBA – Schirmer and Associates Business Advisors, since January 2013. Since February 2013, he has been the Chairman of the Board of the American Chamber of Commerce of the State of Rio Grande do Sul.

He graduated in Business Administration from Universidade Federal do Rio Grande do Sul, has a Master’s degree in Business Administration from Southern Illinois University (USA) and has concluded several specialization courses, among them one at the Harvard Business School (USA) in Administration for Senior Management.

Carlos Fernando Couto de Oliveira Souto. Independent Member of the Board of Directors of Lojas Renner since April 2015, he was Vice-Chairman of the Board from April 2016 to April 18, 2019, and he is currently member of the People Committee and Audit and Risk Management Committee. He is founder, partner and CEO of the law firm Souto, Correa, Cesar, Lamberts & Amaral Advogados. Board Member of YPO (LAC Region), Associação Escola Panamericana de Porto Alegre (PAS), Câmara Americana de Comércio in Porto Alegre (AMCHAM) and Hospital Moinhos de Vento in Porto Alegre (HMV).

Graduated in Legal and Social Sciences from the Federal University of Rio Grande do Sul, in 1989, with a specialization in Philosophy and Political Economy from PUC / RS; participated in the FGV and Economics and Corporate Law program, and in the graduate program at the Escola Superior do Ministério Público; is a graduate of the Harvard Business School (HBS) OPM Program, including the OPM module in Shanghai. He has participated in the Seminar for Presidents for years, a management program organized by FGV in conjunction with YPO, and participated in the YPO Gold Harvard President’s Program, organized by HBS in January 2020.

Fábio de Barros Pinheiro. Independent Member of Lojas Renner’s Board of Directors since August 2014 and he is currently President of the Audit and Risk Management Committee. He has been independent member of the Board of Directors of Banco Pan S.A.. since 2013, Chairman of Itsseg Seguros Inteligentes S.A. since January 2016 and independent member of the Board of Directors of CPSEC (Companhia Paulista de Securitização). He was independent member of Galvani Indústria, Comércio e Serviços S.A. and Estre Ambiental Inc. and Chairman of Grupo Dilleto and Eneva S.A.. He was also Managing Director of Banco UBS Pactual S.A.. He was independent member of the Board of Directors of Laticínio São Vicente de Minas S.A. from 2013 to 2018.

He graduated in Electrical Engineering from Universidade de Brasília (Brasília) in 1982 and has a MBA from Indiana University (Indiana - USA) in 1992.

12 MATTERS TO BE RESOLVED In the Annual General Meeting

4) ELECT THE MEMBERS OF THE BOARD OF DIRECTORS

Indicated by de Company

Juliana Rozenbaum Munemori. Independent Member of the Board of Directors since April 2017 and she is currently member of the Strategic Committee. Since July 2013, she has been a member of the Board of Directors of Arezzo&Co and Coordinator of the Strategy Committee. Since June 2016, she has been an effective independent member of the Board of Directors of S.A as well as sitting on the Audit and Risk Management Committee and the Committee for Evaluation of Transactions with Related Parties. Since April 2018, is independent Member of EDP – Energias do Brasil S.A.’s Board of Directors, of the Corporate Governance and Related Parties Board and the Inclusion and Diversity Committee. Since December 2018 participates in the Strategy Committee of S.A. and, since January 2019 is Member of the Consultive Board of Euroframa Laboratórios S.A.. Since December 2019 she is member of the Board of Directors of Cogna Educação S.A. and member of People and Governance Committee and coordinator of the Strategy and Innovation Committee. She has 13 years’ experience in Sell Side Equity Research, her primary focus being on companies in the consumption and retail sector. She worked for different financial institutions between 2000 and May 2013, principally at Itaú BBA. From 2013 to 2017, she worked as a consultant in consumption and retailing for the Investment Banking area of Itaú BBA. Previously, she worked as a Buy Side economist for institutions such as JGP, Pactual and Icatu. She is also a member of the Consultative Board of GoCase and Uatt, companies under the Endeavor Entrepreneurship umbrella, an organization of which she is an active mentor. She has funded the ONG Associação Beneficente Parents in Action, in which she is Financial Officer.

She graduated in Economics from the Pontifícia Universidade Católica (PUC) of Rio de Janeiro and holds a CFA designation.

Thomas Bier Herrmann. : Independent Member of the Board of Directors since April 2017 and he is currently President of the Sustainability Committee and member of People Committee. Has exercised his professional activities for 47 years at Grupo Renner Herrmann S.A. Since 1997, he has held the position of Chief Executive Officer of Renner Herrmann S.A. He was member of the Board of Directors of Lojas Renner from 1991 to 1998. He was a Director of Iochpe-Maxxion S/A from January 2008 to March 2015. He is a member of the Senior Board of the Rio Grande do Sul Steel Association and the Board of Directors of Hospital Moinhos de Vento, having been president of the latter institution from 1999 to 2005.

He graduated in Business Administration from the Universidade Federal do Rio Grande do Sul and in Law from Pontifícia Universidade Católica (PUC), Porto Alegre.

Christiane Almeida Edington. Independent Member of the Board of Director of Lojas Renner and Member of the Strategic Committee since April 2018. She has a solid experience of 30 years in various areas of Information Technology as well as 8 years leading the area of organizational processes and business in large companies. From February 2019 to February 2020 she was CEO of Dataprev, a state-owned company that provides IT solutions, being responsible for the social database of Brasil. Since January 2016, she has sat on the Board of CIONET – a world network of CIOs. She is Director of the OESIA Grupo, a Spanish company specialized in innovative technologies and has been a member of the Strategy Committee since January 2017. She acts as advisor in the Winning Woman Brazil Program. Since January 2016, she has been an Advisory Director of ZUP IT INNOVATION, a startup focused on the digital transformation of large companies. She was a Member of the Board of Directors of LIQ S.A. from January 2017 to January 2018. She was Executive Director for Information Systems (CIO) at Telefônica Vivo from March 2011 until April 2016. She was General Director for Information Systems (CIO) at Vivo S.A., from 2008 until 2011. She was Information Systems Director – CIO at Tele Leste Celular Participações (Telebahia Celular and Telergipe Celular) – Telefônica Group from 1998 to 2003. She began her career at Telecomunicações da Bahia S.A (Telebahia) – a Telebrás Group company, having from 1985 to 1998, held various technical and managerial functions. Member of the CIO Solidário Group and a participant in the Brazil Educational Project.

Graduated in Data Processing – Escola Baiana de Processamento de Dados (1985). She has a post-graduate degree in Software Engineering – Universidade Federal da Bahia (1994); a Master’s degree in Business Management – Fundação Dom Cabral (2000); completed the Personnel Management program from the Universidade de São Paulo (2001); an MBA in Business Management - Fundação Getúlio Vargas (2002); completed the IESE Business School – Universidad de Navarra - Advanced Management Program (2002); an MBA in IT Governance - Instituto de Pesquisas Tecnológicas/USP (2007) and completed the Corporate Governance, Board of Directors program – IBGC (2016).

Alexandre Vartuli Gouvea. : Independent Member of the Board of Directors of Lojas Renner since July 2019 and is currently a member of the Strategic Committee. He was a senior partner at McKinsey & Company. During his 29 years at McKinsey, he served clients in financial services, retail, telecommunications, the chemical and metals industry and mining, on strategic, organizational, operational, merger and international expansion topics. More recently, he developed and led the RTS Practice in South America, which offers a proven approach to transformational change in customers looking for radical, fast and sustainable performance improvements. Since joining McKinsey, he has worked throughout Latin America, the United States, Canada and Turkey. Since 2013, he is member of the Board of Directors of Habitat for Humanity Internacional.

He graduated in Mechanical Engineering from the Universidade Federal do Rio de Janeiro (1982) and has an MBA in Strategy from UCLA Anderson School of Management (1990). 13 MATTERS TO BE RESOLVED In the Annual General Meeting

5) ESTABLISH THE AMOUNT OF COMPENSATION OF THE MEMBERS OF MANAGEMENT

The Corporation submits the proposal for compensation of the management set out below, as well as any additional information contained in item 13 of the Corporation’s Reference Form, pursuant to Attachment XI hereto.

For the fiscal year 2020, the Company's Management is proposing a global remuneration of up to R $ 38.8 million, 14.2% below the amount proposed and approved for 2019, which was R $ 45.2 million and 21, 6% below what was proposed in the first call of this AGM, which was R $ 49.5 million. This amount already includes the provisions of Article 152 of Law 6,404 / 1976, the terms of the decision issued in CVM administrative process No. RJ-2014-6629, as well as in CVM Circular Letter / SEP / No. 02/2020. Below, the opening of the global remuneration of the Directors and the Fiscal Council of 2018, 2019 and the estimated for 2020 (previous and new). 2020 (Previous 2020 (New Global Compensation of the Management 2018 (Paid) 2019 (Paid) Estimate) Estimated) Fixed Compensation R$ 11.262.270,94 R$ 17.956.539,66 R$ 25.500.000,00 R$ 21.048.882,21 Pro-labore R$ 8.708.973,34 R$ 14.892.876,66 R$ 21.800.000,00 R$ 17.864.760,00 Committees Participation R$ 1.641.600,00 R$ 2.148.200,00 R$ 2.500.000,00 R$ 2.342.400,00 Benefit R$ 911.697,60 R$ 915.463,00 R$ 1.200.000,00 R$ 841.722,21 Variable Compensation R$ 9.240.949,20 R$ 6.349.451,36 R$ 8.000.000,00 R$ 2.851.500,00 Meeting Participation R$ 946.200,00 R$ 494.000,00 R$ 0,00 R$ 0,00 Variable Compensation (Statutory Participation) R$ 8.294.749,20 R$ 5.855.451,36 R$ 8.000.000,00 R$ 2.851.500,00

Stock-based Compensation R$ 13.030.852,06 R$ 13.745.961,89 R$ 16.000.000,00 R$ 14.910.091,25 Expenses with the Stock Option/Restricted Plans R$ 13.030.852,06 R$ 13.745.961,89 R$ 16.000.000,00 R$ 14.910.091,25

Total R$ 33.534.072,20 R$ 38.051.952,91 R$ 49.500.000,00 R$ 38.810.473,46

* No longer paid as a variable as of Jul / 19

Note: The stock option plan’s pricing methodology used to determine the values in the above table is based on the guidelines provided in CVM Decision 562 and CPC Announcement 10. According to these regulations, companies are required to book their mechanisms at fair value, using consistent and recognized methodologies. The Company uses the Black&Scholes model, which is widely used in the market and takes into account parameters such as the stock’s trading price on the day of the awarding, option strike price, stock volatility history, and more. The output of the Black&Scholes model used for the purposes of determining accounting expenses may be interpreted as the present value of potential future gains from the stock options calculated on the date of ach awarding and with pro- rated accrual over the vesting period, with no value changes irrespective of later stock price changes such as that seen in March 2020 in the wake of the Covid-19 pandemic. It is therefore worth emphasizing that the results shown in the above table do not represent effective financial gains made by the executives in the fiscal year at hand, as the concept of stock options implies risks of the executives not realizing any gains as a result of terminations, which may cancel the options awarded, and mainly to potential devaluations vis-à-vis de strike price while the option is in force. Additional information on the compensation earned by Managers and members of the Fiscal Council available in Attachment XI hereto.

Pursuant to Section 14 of Corporation’s Bylaws, the Board of Directors is entitled to distribute the amount of global compensation individually among the officers, upon consideration of the People Committee’s report.

6) ESTABLISH THE NUMBER OF MEMBERS OF THE FISCAL COUNCIL

Pursuant to caput Article 28 of the Company’s Bylaws, the shareholders shall decide at the Annual General Meeting the effective and alternate number of members to sit on the Fiscal Council. According to the Company’s By Laws, the Fiscal Council shall be composed from three (03) to five (05) sitting members and equal number of alternate members.

Management's proposal is that the number of Fiscal Council members remain the same as current, or three effective members and three alternate members.

The Company believes that the proposal to maintain the existing number of members on the Fiscal Council is in accordance with the principles of corporate governance currently being followed.

14 MATTERS TO BE RESOLVED In the Annual General Meeting

7) ELECT THE MEMBERS OF THE FISCAL COUNCIL

Pursuant the Corporation Bylaws, the Fiscal Council will be permanently installed and shall be composed of 3 (three) to 5 (five) effective members and alternate members in equal number. The amount shall be defined in the Annual General Meeting, with unified term of office of one (01) year, being allowed reelection.

Pursuant article 28 of the Corporation Bylaws, the majority of shareholders attending the AGM shall elect the majority of the Fiscal Council’s members and their respective alternate members. The remaining shareholders shall elect the remaining members, as well as their alternate members. The shareholder or group of shareholders different from that one which elected a member as provided for in the previous paragraph shall have equal rights, observing same rules and conditions of election. Other shareholders, excluding those voting in the election of members for the Fiscal Council as provided for in the paragraphs above, may elect the effective members and its alternates who, in any case, shall be in an equal number of those elected under the terms of the paragraphs above, plus one (1).

In 2019, the Fiscal Council of Lojas Renner met 8 times, four of which being interactive meetings with the External Auditor. The Fiscal Council also was present during part of the meetings of the Audit and Risk Management Committee in addition to parts of the meetings of the Board of Directors on the occasion of approval of the Financial Statements and Management Report, capital budget, share bonus, dividends and interest on capital.

As the Fiscal Council is permanent and, if not appointed by shareholders, the current members are suggested annually for reelection. However, for this election, the shareholder Previ - Employees' Pension Fund requested the replacement of one of the members of the Fiscal Council, who had been appointed by them in the previous year. As a form of renewal and following the best independence practices in Corporate Governance, one of the alternate fiscal councilors, with more than 10 years in this position, will not be suggested by the Company.

In the event of there being no further nominations by shareholders to compose the Fiscal Council, shareholders present at the General Meeting shall elect the members to the Fiscal Council from among all those nominated for this position, including those listed in Attachment X.

The document containing the principal information on each one of the members for election to the Fiscal Council, including those listed in items 12.5 to 12.10 of the Reference Form attached to Instruction 480 can be found in this Manual under Attachment X.

Suggested by the Company: EFFECTIVE MEMBER

Joarez José Piccinini. He is effective member of the Lojas Renner S.A. Fiscal Council since April 18,2019. Since 2009, he has been Financial Services managing director (Banco Randon and Randon Consórcios) for the Empresas Randon group. He is also Institutional Relations Officer of Randon and Chairman of tha Deliberative Board of RandonPrev. He has more than 20 years of activity in the Brazilian financial market, also with spells at the financial institutions of BankBoston, Sogeral and Maisonnave and with a broad-based experience in the international financial market, residing for 10 years in London, (FleetBoston/ Bank of America and Votorantim). While in London, he was a Councilor of the Brazil-United Kingdom Chamber of Commerce. Currently, he is Economic and Finance Director and Councilor on the Caxias do Sul Chamber of Commerce and Industry. He graduated in Business Administration, with specialization course in Capital Markets, Derivatives and Analysis of Risk and Credit, the latter held in Boston, and has an MBA in Marketing from ESPM. He also completed a Board Directors course run by the IBGC (Brazilian Institute of Corporate Governance), São Paulo. ALTERNATE MEMBER

Roberto Zeller Branchi. He was elected alternate member of Lojas Renner’s Fiscal Council from April 2016 to April 2019. He is a partner at Ardenas Partners, was Controller at CRP Companhia de Participações and CFO at Rexnord Correntes Ltda., As well as having worked as Senior Manager at PricewaterhouseCoopers Auditores Independentes. He is a professor in several MBA's and Specializations, member of committees with the Federal Accounting Council (CFC) and Rio Grande do Sul Regional Accounting Council (CRC / RS). Associated with IBGC - Brazilian Institute of Corporate Governance. He is graduated in Accountability in 1999, post graduated in Management Controlling in 2001 and has a Master in Economics by Universidade Federal do Rio Grande do Sul in 2011.

15 MATTERS TO BE RESOLVED In the Annual General Meeting

7) ELECT THE MEMBERS OF THE FISCAL COUNCIL Suggested by the Company: EFFECTIVE MEMBER

Ricardo Zaffari Grechi . Effective member of the Fiscal Council of Lojas Renner since April 2014. He has been effective member of the Fiscal Council of Instituto Lojas Renner since 2014. He was tax audit and manager of PwC, in Porto Alegre (RS) and Joinville (SC). He CEO at Unetral S.A..

He has a degree in Legal and Social Sciences from the Universidade Federal do Rio Grande do Sul (UFRGS) in 1999 and in Accounting Sciences from the Pontifícia Universidade Católica of Rio Grande do Sul (PUCRS) in 2001.

ALTERNATE MEMBER

Roberto Frota Decourt . He is an alternate member of Lojas Renner‘s Fiscal Concil since April 2010. He has been a Managing Partner at the Instituto Pantex de Pesquisa Ltda. since 2001, working as consultant and coach in the field of financial and risk management. He has been member of the Board of Directors of Connectplug since 2018. He was an effective member of the Fiscal Council of Metalúrgica Gerdau S.A. from 2007 to 2011 and from 2014 to 2016. He also has experience as a MBA and doctorate lecturer at Unisinos - Universidade do Vale dos Sinos (RS) since 2005.

Mr. Decourt has a degree in Business Administration and a Doctorate in Administration from EA/UFRGS - Escola de Administração da Universidade Federal do Rio Grande do Sul. He also has a Post Doctorate degree in Finance from Université Grenoble Alpes.

Indicated by Previ : EFFECTIVE MEMBER

Estela Maris Vieira De Souza. She started her career at PricewaterhouseCoopers (PwC) in August 1987, and from 2000 to 2018 she was audit partner. She elected to take early retirement from PwC in January 2019. Audit engagements and consulting assignments for Brazilian and multinational companies of various sizes covering diverse business segments. Over a period of 15 years, she was the lead PwC Brazil partner responsible for delivering professional services to the Technology, Communication, Entertainment and Media sector. She represented the region at the PwC Network level in her area of expertise and was a full member of the PwC Brazil Board. She was a full member of the Board of PwC. She was a full member of the Board of PwC. Bachelor's Degree (B.S) in Business Administration and Accounting Sciences from the Pontifical Catholic University of Rio Grande do Sul (PUCRS). MBA in Marketing in Services from the Institute of Administration (FIA / USP), Master (Msc) in Accounting and Controllership from the University of São Paulo (FEA / USP). Board Member certified by the Instituto Brasileiro de Governança Corporativa (IBGC). ALTERNATE MEMBER

Isabel Cristina Bittencourt Santiago. She was elected member of the Board of Directors and Chairman of the Audit and Risk Management Committee of IIA Brasil, since 2017. Fiscal Council Member: Lojas Renner S.A, since 2019 (alternate) and São Martinho S.A since 2017; Nova Fronteira Bioenergia S / A (joint venture between São Martinho SA and Petrobrás BioEnergia SA): from 2011 to 2017. Chairman of the Fiscal Council of Aceprev (Closed Entity for Private Pension Plans): from 1999 to 2012 and of the Aperam Acesita Foundation: from 2010 to 2011. Executive Manager of Internal Audit and Risk Management (Regional: Americas); Compliance manager with SOX & Controls Internos e Contabilidade and member of the Complam Committee at Aperam S.A since 1992. Financial and Investor Relations Director: Metaltrust S.A .: from 2009 to 2012. Graduated in Accounting and Business Administration; “Master Business Administration” (MBA) Business by Fundação Dom Cabral; Fiscal and Administration Counselor certified by IBGC - Brazilian Institute of Corporate Governance; Certified by IIA Global: in Internal Auditing (CIA - “Certified Internal Auditor”) and in Risk Management (CRMA: “Certification in Risk Management Assurance”). Certified in “Business English” by the University of Cambridge. Publication of articles in “IIA Notícias” about the CIA Audit and Certification Committee. Commentary on an article: “The time and turn to choose the best tax regime” published in the Accountant's Monthly.

8) ESTABLISH THE AMOUNT OF COMPENSATION OF THE MEMBERS OF THE FISCAL COUNCIL

The compensation of the members of Fiscal Council shall be fixed in the AGM and the compensation to each member shall not be lower than ten per cent (10%) of the average compensation attributed to each executive officer, not included the benefits, allowances and shares profits.

For 2019, the Administration proposes to fix the values practiced in 2019, adjusted by the INPC inflation index 2019 bringing the total value of R$ 687.6 thousand. This amount is included in the aggregate compensation of Management shown in item 5 above.

Further details on the compensation of the members of Fiscal Council are set out in the Attachment XI hereto. 16 ATTACHMENTS

17

ATTACHMENT I

ANNOUNCEMENT TO THE MARKET PUBLIC REQUEST FOR A POWER OF ATTORNEY

Pursuant to Article 27 of Instruction 481 of December 17 2009, published by the Securities and Exchange Commission (“CVM”), Lojas Renner S.A. (Company) wishes to announce that the Company’s management, with respect to the dispatch of its Manual for Participation in Shareholders’ Meetings containing instructions in the Annual General Meeting of the Company (“AGM”), to be held on April 29, 2020, will use the opportunity to make a public request for a power of attorney.

Considering the risks of non-installation of the AGM on first call, and that a second call would represent additional costs, the Company has resolved to use the vehicle of the above mentioned public request for a power of attorney to seek the largest possible participation of its shareholder base in the AGM.

Is this context, the Company’s management shall request powers of attorney in order that shareholders are guaranteed participation in the AGM and thus be able, should they so wish, to vote for or against or abstain on the items on the agenda of the day to be published in due course through the intermediary of a Call Notice.

The Call Notice shall contain the following items:

1. examine, discuss and vote on the management accounts and financial statements for the fiscal year ending December 31, 2019; 2. examine, discuss and vote on the proposal for the allocation of net income for the fiscal year and the distribution of dividends; 3. establish the number of members on the Board of Directors; 4. elect the members of the Board of Directors; 5. establish the aggregate compensation of the members of Management; 6. establish the number of members of the Fiscal Council; 7. elect the members of the Fiscal Council; and 8. establish the compensation of the members of the Fiscal Council.

Porto Alegre, RS, March 20, 2020.

Laurence Beltrão Gomes Investor Relations Officer

This statement was sent to the market through the IPE System on March 20, 2020, as Protocol 008133IPE290420200104391010-80, and resubmitted on March 30, 2020, as Protocol 008133IPE290420200204391010-80.

18

ATTACHMENT II

FORM OF PROXY AND INFORMATION OF ANNEX 23 OF RULE 481/09

FORM OF PROXY POWER OF ATTORNEY

[SHAREHOLDER], [IDENTIFICATION], ("Grantor") hereby appoints and constitutes Mr. [NAME], [CITIZENSHIP], [MARITAL STATUS], [PROFESSION] with Identity Card N. [•], enrolled with CPF/MF under N. [•], resident and domiciled in the City of [•], State of [•], at [ADDRESS], to represent Grantor, in its capacity as shareholder of Lojas Renner S.A. ("Corporation"), in the Corporation's Annual General Meeting to be held on first call on April 29, 2020, at 1 p.m., at the Corporation's headquarters located at Avenida Joaquim Porto Villanova, n° 401, Jardim do Salso, City of Porto Alegre, State of Rio Grande do Sul, to exam, discuss and vote on behalf of Grantor, in accordance with the voting instructions established below, concerning the following Agenda:

1) examine, discuss and vote on the management accounts and financial statements for the fiscal year ending December 31, 2019

In favour ( ) Against ( ) Abstain ( )

2) examine, discuss and vote on the proposal for the allocation of net income for the fiscal year and the distribution of dividends

In favour ( ) Against ( ) Abstain ( )

3) establish the number of members on the Board of Directors

In favour ( ) Against ( ) Abstain ( )

4) elect the members of the Board of Directors:

4.1 José Galló

In favour ( ) Against ( ) Abstain ( )

4.2 Osvaldo Burgos Schirmer (Independent)

In favour ( ) Against ( ) Abstain ( )

4.3 Carlos Fernando Couto de Oliveira Souto (Independent)

In favour ( ) Against ( ) Abstain ( )

4.4 Fábio de Barros Pinheiro (Independent)

In favour ( ) Against ( ) Abstain ( )

4.5 Thomas Bier Herrmann (Independent)

In favour ( ) Against ( ) Abstain ( )

4.6 Juliana Rozenbaum Munemori (Independent)

In favour ( ) Against ( ) Abstain ( )

4.7 Christiane Almeida Edington (Independent)

In favour ( ) Against ( ) Abstain ( )

4.8 Alexandre Vartuli Gouvea (Independent)

In favour ( ) Against ( ) Abstain ( )

In case of multiple vote solicitation for Board of Directors election, I vote so that my shares are distributed in equal proportions among the members appointed by the Company.

Yes ( ) No ( )

5) establish the aggregate compensation of the members of Management

In favour ( ) Against ( ) Abstain ( )

6) establish the number of members of the Fiscal Council

In favour ( ) Against ( ) Abstain ( )

7) elect the members of the Fiscal Council

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7.1 Joarez José Piccinini (Effective) / Roberto Zeller Branchi (Alternate)

In favour ( ) Against ( ) Abstain ( )

7.2 Ricardo Zaffari Grechi (Effective) / Roberto Frota Decourt (Alternate)

In favour ( ) Against ( ) Abstain ( )

7. 3 Estela Maris Vieira De Souza (Effective) / Isabel Cristina Bittencourt Santiago (Alternate)

In favour ( ) Against ( ) Abstain ( )

8) establish the compensation of the members of the Fiscal Council

In favour ( ) Against ( ) Abstain ( )

[City], [Date] 2020

______Grantor By: (notarized signature) Title:

YOUR PARTICIPATION IS VERY IMPORTANT. YOUR ATTENDANCE WILL ENSURE THE HOLDING OF THE MEETING ON ONE SINGLE CALL, THEREBY AVOIDING ANY COSTS TO BE INCURRED BY THE CORPORATION WITH RESPECT TO A SECOND CALL IF THE QUORUM IS LOWER THAN ¼ (ONE FOURTH) OF THE VOTING SHAREHOLDERS.

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Declaration of “Annex 23”

Corporation’s Name: Lojas Renner S.A., LREN3

Matters for which the power of attorney is necessary: The matters included in the AGM Agenda, pursuant to the Call Notice of March 31, 2020.

Responsible for the request: Lojas Renner S/A, by means of its Investor Relations Officer, Mr. Laurence Beltrão Gomes, a Brazilian citizen, married, economist, enrolled with Identity Card under N. 7009861084 SSP-RS and CPF/MF under N. 585.750.140-72, resident and domiciled in the City of de Porto Alegre, State of Rio Grande do Sul, with office at Av. Joaquim Porto Villanova, N. 401, Jardim do Salso, Zip Code 91410-400, in the City of Porto Alegre, State of Rio Grande do Sul, Brazil.

Interest on request: The Corporation’s management is solely interested in this process for request of power of attorney for the single purpose of providing the necessary quorum for the installation of the AGM on first call. The Corporation’s management has no specific or extraordinary interest on the approval of the subject matters of the request process hereby carried out but is merely interested to encourage shareholders’ participation.

Cost of the process: The cost of such process basically involves any costs to be borne by the Corporation arising out of the disclosure of the Notice, the preparation and distribution of the Manual. The costs of such process will be lower than the cost incurred with a second call notice.

Address for delivery of powers of attorney: Av. Joaquim Porto Villanova, 401, 7th floor, Jardim do Salso, Porto Alegre, RS, Zip Code. 91410- 400. FAX: +55 51 2121 7121 Att Laurence Gomes or Diva Freire e-mail: [email protected];

Note on the Form of Proxy: The form of proxy proposed by the Corporation should be adequate with the vote to be cast by you.

Accordingly, should you wish to vote favorably to one or more matters contained in the Agenda, you should appoint MARIA MEDEIROS BOFILL, Brazilian, married, lawyer, bearer of ID number 11025690544, enrolled in the tax register (CPF/MF) under number 962.461030-49 and in the Brazilian Bar Association (OAB/RS) under number 63.932 with professional address in the city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro Boa Vista, CEP 90480-000.

Should you wish to vote against one or more matters contained in the Agenda, you should appoint GABRIELA VITIELLO WINK, Brazilian, single, lawyer, bearer of ID number 5058550831, enrolled in the tax register (CPF/MF) under number 944415100-04 and in the Brazilian Bar Association (OAB/RS) under number 54,018 with professional address in the city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro Boa Vista, CEP 90480-000.

Should you wish to abstain from voting one or more matters contained in the Agenda, you should appoint DANIEL BORN ROMAN, Brazilian, single, lawyer, bearer of ID number 1080002429, enrolled in the tax register (CPF/MF) under number 019.823.840-18 and in the Brazilian Bar Association (OAB/RS) under number 111.130 with professional address in the city of Porto Alegre, RS, Av. Carlos Gomes, 222, 5º andar, Bairro Boa Vista, CEP 90480-000.

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ATTACHMENT III

MANAGEMENT REPORT AND ANALYSIS

INTRODUCTION

In compliance with the legal provisions and in accordance with Brazilian corporate law, Lojas Renner S.A. presents as follows its Management Report, with comments on the operational and financial results for the fiscal year ending December 31, 2019. This report is a component part of the Company’s Financial Statements which conform to the international accounting standards (IFRS), issued by the International Accounting Standards Board (IASB). The information presented herein is aligned to the Company’s Integrated Report which respects global best practices and IIRC (International Integrated Reporting Council) guidelines.

MESSAGE FROM THE MANAGEMENT

A year of transition is perhaps the best way to describe 2019. Not only because of the political and economic changes and the reform agenda with the arrival of a new federal administration in Brazil but also because of the beginning of a new investment cycle at Renner and the succession of the Company’s CEO.

During the year, we concluded the Fashion Retailer investment cycle begun in 2012 when we remodeled and expanded the stores in the network, installed a new logistics platform, developed our suppliers chain and reduced lead-times with an increase in the number of collection launches. And all this adhering to the best practices of socio-environmental responsibility.

The changes occurring in the business environment, particularly with the advent of changing consumer behavior in a world which is increasingly connected and digitalized, creates a need for adaptations in the business model. Following in depth evaluations of this new reality, we began the implementation of the Company’s Digital Cycle. This new phase of strategic investments seeks to provide a shopping experience which integrates the physical and online channels on the basis of the Omnichannel strategy, leveraged by a data driven culture, giving us greater knowledge of our customers and generating a more personalized approach and greater operating efficiency.

To put this transformation into practice, we have organized our teams into three major structural projects. The first initiative is directed towards the Single view of the Customer, where we establish individual customer communication, through the unification of data and the creation of a data lake, allowing us to better understand our customers and to recommend purchases on a personalized basis. Second, our initiatives under the Product Life Cycle project uses Artificial Intelligence for identifying and quantifying fashion trends but particularly tailored to store-by-store distribution of products and more accurate sales forecasts. The third structural initiative is the Omnichannel Transformation, the objective of which is the complete integration of the online and offline sales channels such as the “Click and Collect” service available throughout the store network and Same Day and Next Day delivery in the cities of Rio de Janeiro and São Paulo, respectively. In 2019, we had important deliveries: the Mobile Checkout facility is already available in all stores, the sales assistants using specific devices for concluding the purchase at any point in the sales area. This payment method already accounts for approximately 10% of total sales. Using the customers’ smartphone, the Digital Pay Checkout is being tested in more than 30 stores as well as self-checkouts which accounted for approximately 12% of December’s sales in units where the service is available. In November, the rollout of RFID was concluded in all Renner stores in Brazil for items of apparel and with additional benefits both in terms of more accurate inventory levels as well as improvements in customer service, this also being instrumental in enhancing inventory integration and for growth in sales. We have also made a start on the construction of a new 150 thousand m² Distribution Center, to be concluded in 2022, supporting growth and underscoring the Omnichannel strategy. In 2020, we will continue improving our products and services, further reducing lead-times and always focused on customer enchantment.

All the initiatives on offer through the omnichannel are also being implemented at the Company’s other businesses. Youcom already operates the Store Pickup service and is currently testing the ship from store, using the store inventory for quicker delivery of online sales. Equally, Camicado made headway in the direction of providing a single shopping experience for its customers, launching its app while e-commerce products can already be sold at all the bricks and mortar stores. We have also begun a proprietary marketplace for Camicado with new partners, then increasing the number of sellers over the course of the year. Through this platform it is possible to expand the assortment of available products, offering consumers more comprehensive home and décor solutions.

In 2019, these businesses have experienced different moments: besides focusing on its omni strategy, Youcom with 101 units has proceeded to expand its store network, at the same time maintaining a good rate of sales with growth in gross margin and reaching break even in terms of EBITDA. Ashua, which already has 8 stores, continued to report robust sales performance in e- commerce business while the first physical units were well received by the public prompting the opening of a further five operations, albeit still part of the pilot phase. Meanwhile, Camicado, with 114 stores, has undergone an important process of transformation with a focus on the strategy of digitalizing and on issues relative to commercial management, these already mapped, and now the subject of a comprehensive action plan which is being implemented by the new business management team with the aim of restoring profitability.

Again in 2019, we invested in the consolidation of the operation in Uruguay, where the main highlight was the reduction in lead- times and enabling us to open further stores in our operating network in the country, these now totaling 9. We have also launched our e-commerce business in Uruguay and a hub for receiving imports directly from Asia. During the year, we also worked on the

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structuring of the operations in Argentina with the roll out of four stores in December. In 2020, we shall be concentrating our efforts on the stabilization of the operation and the reduction of leadtimes.

There were some important developments at our financial institution, Realize CFI, which operates in a competitive environment and seeing accelerated transformation. We have implemented several functions with the insertion of technology in different interfaces for a better customer experience while the credit concession, collection and the renegotiation process area is already digitalized. In 2019, we launched Meu Cartão Agora, with the immediate issue of co-branded cards at all the physical stores, as well as the contactless version of the card, thus minimizing customer friction during the checkout stage. We also implemented Artificial Intelligence tools for serving customers through the Virtual Assistants in collections and in the cards’ section of the Renner App. New functions were included in the application such as renegotiation of accounts and contracting of services, generating traffic of more than 10 million customers through the cards section.

As to our e-commerce business, this channel continued to report a significant performance, once again growing 3,5 times more than the online fashion market and increasing its share of the business in relation to the Company’s total sales. During the course of the year, we noted a growing importance of the Renner App, representing 33% of sales and 45% of accesses to our e- commerce platform. In addition, 30% of our online sales are store pickups, reinforcing the initiatives involving the Omni transformation. In this context our operation was recognized as the Favorite Fashion and Accessories Store and Top 5 Diamante by E-bit.

In 2019, we continued to reaffirm our commitment to increasingly responsible fashion based on our sustainability guidelines and oriented by the following strategic pillars: responsible suppliers; eco-efficient management; engagement of employees, communities and customers; and sustainable products and services. We invested in the energy efficiency of the operations and renewable power of low impact, such as solar. We have expanded the process of mapping and monitoring international suppliers, increased the use of lower impact raw materials as well as initiatives for reducing and offsetting CO2 emissions. In terms of external recognition, we continue to be a component of the Dow Jones Sustainability World Index 2019/2020, B3’s Corporate Sustainability Index (ISE) as well as being rated in the Exame Sustainability Guide as the best retail company in ESG practices. In the Corporate Governance dimension, 2019 was also characterized by transition. In April, after 28 years as Chief Executive Officer, José Galló took over the position of Chairman of the Board with Fabio Adegas Faccio succeeding him as the new CEO, making for a transparent, organized and very fluid transition process. With more than 20 years of experience at Renner, Fabio Adegas Faccio has maintained all the plans and projects already underway, focusing on the main deliveries of the Digital Cycle and on the present and future growth of the Company. We would further like to thank the extreme dedication of Osvaldo Burgos Schirmer, who was our Chairman from 2013 and 2019, and who has assumed the position as Vice Chairman of the Board. In the same way, Carlos Fernando Couto de Oliveira Souto, who has been Vice Chairman since 2016, continues with us as a Member of the Board of Directors. In the face of so many challenges and focused on the execution of our plans, Net Revenue from Merchandise Sales was R$ 8.5 billion, a growth of 13.2%, while Same Store Sales was 8.7% higher. The Gross Margin from the Retailing Operation was 56.3% and Total EBITDA, 23.3%. Net Income was R$ 1.1 billion, a growth of 7.7%, while ROIC was 21.4%. Over the year there was an increasing customer traffic at the stores with recurring gains in market share when set against data in the IBGE’s (the Federal Government Statistics Office) PMC index – (Monthly Retailing Survey) for apparel and footwear. Our shares recorded an appreciation of 47.5% on the São Paulo Stock Exchange with a daily trading volume of R$ 184.8 million, thus maintaining our position among the most liquid shares of Brazilian retailers. Regarding dividends, the Company is to propose - for approval by the Annual General Meeting - an increase in shareholder payout to 50% compared with 40% previously distributed.

The Company’s performance has been made possible thanks to the notable talent and efforts of our teams. In 2019, the level of engagement of our employees reached 87%, keeping us in the high performance quadrant on the global scale according to data published by Willis Towers Watson. Finally, Interbrand ranked us as the 10th most valuable brand in Brazil.

Investments in 2020 are to total R$ 910.0 million. This covers the digital transformation involving the consistent integration of both the online and offline operations, including the construction of the new Omnichannel DC, as well as the expansion of our store network, the customer always being a top priority. We expect the recovery in economic activity to remain on track with an improvement in employment and consumer confidence. We believe that the reform agenda combined with stability in the principal macroeconomic variables such as inflation and interest rates may create favorable conditions for Brazil to embark on a new and more sustainable economic growth cycle in contrast to what has been the case previously.

We would like to thank all our customers, employees, directors, shareholders and suppliers for the trust placed in our Company.

José Galló Fabio Adegas Faccio Chairman of the Board of Directors Chief Executive Officer

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CORPORATE VALUES

ENCHANT … to exceed customer expectations. OUR WAY …to do things in a simple and agile manner, with great energy and passion. PEOPLE … to hire, develop and retain the best people. OWNERS OF THE BUSINESS … to think and act like owners of our business unit. OBSTINATE PURSUIT OF RESULTS … to seek results and not just good ideas. QUALITY … our products and services have the highest level of quality. SUSTAINABILITY … businesses and attitudes based on the principles of sustainability.

WE LOVE CHALLENGES: not knowing that something is impossible, we just go ahead and do it!

CULTURE OF ENCHANTMENT

To enchant is the Company’s purpose and its reason for being, permeating the relationship with all its stakeholders, mainly customers, in the search to exceed their Customer Satisfaction Level Enchantmeter expectations at all points of interaction. 3.2% 3.2% 3.6% 5.1% 3.0% 15.6% With the beginning of the Company’s digitalization, also started a process of 31.2% 30.1% 28.4% 23.7% strengthening this culture through Enchantment 4.0. This unites people, products/services and technology with the aim of surprising the customers. In this context in 2019, several technological improvements and processes were 81.4% 65.6% 65.1% 68.0% 71.3% implemented with a view to further improving the shopping experience along all the sales channels. This work has been instrumental in achieving record levels of customer enchantment which is collected using enchantmeters, touch screens 2015 2016 2017 2018 2019 located in the stores which serve to consolidate customer perceptions in real time. Very Satisfied Satisfied Unsatisfied In December when customer traffic is at its peak, the Company registered a level of 97.6% either satisfied or very satisfied customers.

In addition, the Stories of Enchantment, recorded since 1996, support this culture. By the end of 2019, more than 870 thousand stories had already been written describing real-life situations in which customers are surprised by extraordinary initiatives taken on the part of employees. The Enchantment philosophy has already been introduced in both Uruguay and Argentina with the first reports already being registered, underscoring the force of the Renner culture even in its new markets abroad.

MACROECONOMIC SCENARIO

The year 2019 was one of transition with the beginning of a new federal administration, bringing with it changes in the country’s economic policy and an agenda of reforms. The year began with a positive outlook for the economy although the longer than expected delay in approving Social Security Reform combined with continuing high levels of unemployment took its toll on consumer confidence, this feeding through to the pace of economic recovery.

Notwithstanding, as from the middle of the year, with greater economic definitions evolving and the approval of social security reform, confidence levels gradually recovered, which combined with lower rates of inflation and interest, made for a more favorable macroeconomic environment. This in turn triggered greater footfall through the shopping centers and an increase of 4.7% in retail sales for the year to November based on the IBGE’s (the Federal Government Statistics Office) Monthly Retailing Survey.

BUSINESSES

Lojas Renner S.A. was constituted in 1965 and is the largest fashion retailer in 21 2 6 Brazil with its principal business the Renner store network which contributes North 2 1 with 91% of the Company’s Net Revenue. With its registered offices in Porto RR AP 54 2

22 Alegre, RS, the company is located throughout Brazil – represented by 590 Northeast 6 2 9 2 6 2 2 Renner, Camicado, Youcom and Ashua stores – and in Uruguay and 1 10 2 3 PA AM PI RN 2 MA CE 3 Argentina, with a further 13 Renner stores. 4 2 PB 9 4 1 PE RO 1 1 1 AC AL 1 1 TO 4 12 4 SE 2 1 5 2 BA In terms of logistics, there are three Distribution Centers (DC) and a cross 1 3 2 2 10 4 MT docking operation, with one dedicated DC for Camicado business. The 6 DF 9 2 Renner business also incorporates Realize CFI, which manages financial 29 11 GO 3 28 8 MG 10 10 3 9 184 54 Midwest 5 1 ES 58 products, as well as LRS Trading, with offices in China and Bangladesh. The MS SP 108 35 Southeast 5 44 4 RJ latter facilitates imports and assists in prospecting for new suppliers. 19 6 38 12 7 PR 1 380 SC 18 5 13 42 8 114 Following the period in 2018 with the preparation of structures, mindset and 79 32 RS 12 3 101 4 19 organization of the projects, the year 2019 saw important progress in the South 3 AR 9 13 08 digitalization cycle of the business, the Company advancing and investing Latam UR DC Renner on a more consistent basis in digital initiatives for its operations organized DC Camicado around three structural projects: DC Youcom The first is directed to the construction of the Single View of the Customer, seeking to create a personalized and consistent relationship with the customer introducing greater assertiveness380 in communication and the relationship with the brand. The second is the use of data in the Product Life Cycle with initiatives which 114 range from the capture of fashion trends to the distribution of the items in the stores through Artificial Intelligence. And the third 101 8 24

is the Omnichannel Transformation, the aim of which is to guarantee a single shopping experience with the complete integration of online and offline sales channels.

RENNER

Renner develops and sells apparel and footwear for women, men and children through 20 proprietary brands, of which eight represent the Lifestyle concept, where each one reflects its own style of being and dressing. It also sells accessories and cosmetics through two proprietary brands as well as offering merchandise in some categories with third party labels.

The store network has 367 units in Brazil, 9 in Uruguay as well as 4 in Argentina, the latter marking the debut of operations in that country. The stores have an average sales area of 1.8 thousand m2 and 91% of them are located in shopping malls. In addition, Renner offers its products via e-commerce platforms in both Brazil and Uruguay.

STORES In line with Renner’s expansion plan, in 2019, 29 stores were rolled out, of these 6 Number of Stores and Selling Area being located abroad. Consequently, Renner ended the year with 380 units in Renner 683.7 2 632.7 operation and equivalent to 683.7 thousand m of total sales area. 599.8 538.4 497.6 In the context of store operations and in line with the Structural Project of the Omni 380 Transformation, important progress was made on initiatives for the flexibilization of 330 351 300 the final stage of the purchasing process for customers and reducing eventual 275 friction in the shopping experience. Available in all stores is the Mobile Checkout, whereby using specific devices, store employees are able to conclude the purchase from any point in the sales area, and the Digital Checkout, where e- commerce products are sold in the physical stores. In addition, self-checkouts are 2015 2016 2017 2018 2019 being installed - already up and running in 12 units, as of December - while Digital Selling Area* (thousand m2) Number of Stores Pay, where the customer uses a smartphone to pay for purchases through the * Includes Ashua Renner app - is operating on a pilot basis at 30 stores and which should continue to be gradually implemented throughout the store network.

In addition, the implementation of product identification by radio frequency (RFID) for items of apparel was concluded at all Renner stores in Brazil. This tool permits identification of the location, stock-taking and show the main information of the products very rapidly and accurately. With this system, it has been possible to increase the frequency of inventory checks and improving the speed of stock replacement in the sales area with important benefits for productivity and stockout levels and consequently ramping up sales.

Within the scope of the Omnichannel Transformation project, the RFID is conducive to greater accuracy in inventory control and an important step towards online and off-line integration and enabling the Company to use instore stock for e-commerce sales. Thanks to this development, important improvements are envisaged for customers who will receive their orders faster from the nearest store at hand. Tests began in 2019 at 30 stores for using inventory of the store for pickup of items acquired online in conjunction with a pilot operation using lockers at 7 units. This provides for a 100% autonomous shopping experience from purchase through delivery.

E-COMMERCE The year was also important for the e-commerce operation with investments made in the shopping experience through improvements in user friendliness and platform content as well as in omnichannel processes. Thanks to all the new functions which have been implemented, this channel has continued to grow at more than 3,5 times that of the online market for apparel in Brazil according to data from specialized institution, and gaining share relative to the Company’s overall sales.

The highlight for the year was the Renner app which saw significant growth in the number of downloads during the course of the year, in December, accounting for 2.3 million active customers. The app gained particular relevance in the online operation: it was the largest generator of repeat sales among the digital channels, accounting for 33% of sales and 45% of the e-commerce accesses.

Another significant development has been the “Click and Collect”, the participation of which grew during the year, in December reaching 36% of total orders, further underscoring the attractiveness of the omnichannel initiatives currently being implemented at the Company. Of the total number of customers using the store pickup facility, more than 13% of these made additional purchases on collecting their original purchase item.

In order to refine its understanding of, and connection with customer needs the Company broadened testing initiatives, prototypes, surveys and interviews with customers with the aim of improving the quality of the available digital services and the shopping experience offered. This has been instrumental in Renner being the recipient of several awards, among them “Favorite Store – Fashion and Accessories” and “Top 5 Diamond”, from E-Bit. As a result, omni customers have been buying almost three times more frequently than the physical store customers alone while their annual expenditure has been 2.5 times greater.

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OPERATIONS ABROAD Renner embarked on its first overseas operation in 2017 in Uruguay where it already has 9 stores of which 2 were rolled out during 2019. The Company’s entry into the Uruguayan market was important to gain experience abroad and to test the business model. The products have had excellent acceptance from the local customers and there is an e-commerce operation in place as well as a hub for receiving imports directly from Asian suppliers thus avoiding payment of import tariffs twice over.

In the light of the performance in Uruguay, in 2019 the Company decided to also open stores in Argentina, a country with a large population, a favorable competitive environment and with commercial opportunities arising from a presence within the Mercosur bloc. In December, four stores were opened in Argentina, two of them in Buenos Aires and a further two in Córdoba, all six of them adopting the same standard and positioning as other Renner stores.

PRODUCT The Company is constantly investing in the reactivity, flexibility and agility of its business. And 2019 was no different. During the year, the use of non-dyed fabrics was increased, reducing the need for importing already pattern-printed fabrics, resulting in greater speed of purchase and flexibility in manufacture. In addition, the proportion of items with up to 60 days lead time increased as a result of the various improvements implemented. Currently more than 15% of domestic purchases are executed within a 30-day average.

With respect to innovation in the Product area, Renner concluded the first stage of the implementation of PLM (Product Lifecycle Management), a management system for the product life cycle and allowing the digitalization of the development process of the items, centralizing the management of the collections and the tracking of items. The system also allows greater standardization of processes and improves supplier integration and management of materials. The year concluded with all domestic production items being developed and their purchase orders channeled through the system. In addition, for imported products, the development stage has already been implemented.

During the year, the Company continued to examine alternatives for the use of Advanced Analytics in the quantification of the fashion trends. In this context, the launch of a product using trends captured from consumer data and characteristics of products is under development. The aim is to increase the probability of success in predicting the direction of a fashion trend and enhancing agility in decision making from the outset of the process of developing the collections.

Also, for the assortment and allocation of products in the stores, the Company has begun to implement this process based on predictive models, whereby algorithms forecast the demand per item and per store and thereby rendering distribution data driven. In 2019, items distributed without human intervention amounted to about 8% of total sales and generated an incremental revenue of 12% for these products with a corresponding reduction of 18% in the inventory needs. Furthermore, since April, sales forecasting is using Artificial Intelligence, bringing greater precision and helping decision making.

LOGISTICS In 2019, several improvements were made to logistical operations and important progress made in both agility and productivity, which has brought significant advances in store delivery times – reduced by 20% - and increased store servicing punctuality to 90%. Regarding productivity, making more optimal use of delivery trucks with a 10% increase in the number of items per vehicle and consequent reduction of travels. The management of the product flow is now executed on an integrated basis between the Product, Operations and Supply Chain areas, in this way fine tuning the distribution process. This initiative has resulted in 20% gains in consistency of basic instore items.

Work on the construction of the Cabreúva - SP Distribution Center with a 150 thousand m2 capacity has begun as part of the plan for evolving the logistics network. This project will use new automation technology and will serve the omnichannel operation, allowing gains in efficiency and speed, improving the synergies between the businesses. The DC’s construction will be according to the built to suit model and operations are expected to begin in 2022.

CAMICADO

Acquired in 2011, Camicado aims to enchant people with home and decoration experiences, being the largest retailer in this segment. It has a large variety of products, among them articles for household decoration, kitchen utensils, table sets, small home appliances, cutlery, bed, bath and tableware and organization.

The store network is located nationwide through 114 units, of which 9 were rolled out in 2019. All the stores are located in shopping centers with an average sales area of 427 m2, equivalent to an overall total of 48.7 thousand m2 in sales area. In 2019, 3 units were closed following a review of the profitability of the operations.

Camicado has also made headway in the direction of providing a single shopping experience for its customers, irrespective of channel. In the second half, it launched its e-commerce app and the products from its online platform already being sold in all bricks and mortar stores. This together with other functional improvements to the site, has led to an increase in conversion ratios and traffic. Sales through the e-commerce channel reported significant growth in 2019.

In terms of Camicado’s own marketplace, during the year new partners have been established with an increased number of sellers. Through this platform it is possible to expand the assortment of available products, offering a more comprehensive home and décor solution for consumers.

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Furthermore, the business also sought operational improvements such as inventory adjustments, a revised merchandise mix, and redesigned processes for better execution of operations. These topics have been mapped out and are being implemented by the new business management team with the aim of restoring profitability.

YOUCOM

Youcom was launched in 2013, its target public being the middle class in the format of a specialized store, enchanting and connecting people with a young lifestyle. The units have an average size of 165 m2, with a differentiated ambience, offering quality products at competitive prices with a strong fashion appeal.

During the course of 2019, Youcom continued to expand its store network, rolling out 9 units, and in so doing breaking through the 100 stores mark. As part of an ongoing process for improving the profitability of its operations, 2 units were closed in 2019. Thus, at the end of December, Youcom was operating 101 physical stores in 11 states plus the Federal District, with a total sales area of 16.7 thousand m2.

In the same way as the Company’s other businesses, Youcom also took steps to structure its omnichannel operation, offering its own "Store Pickup” service as well as initiated the pilot of “Ship from Store” operation for online purchases. Progress has also been made in the use of customer data, allowing identification and a greater understanding of purchasing profile and helping develop customer relationships and the product mix on offer.

ASHUA

The Ashua Curve & Plus Size brand was launched in 2016, exclusively selling through Renner’s e-commerce channel, offering products with sizes from 46 to 54 which enhance the value of curves and the female body, providing both quality and fashion information. As a result of customer demand and in response to good sales performance, in 2018, three physical stores were opened, each one already operating in the omnichannel environment.

Good customer acceptance of the first units resulted in the rollout of a further 5 stores in 2019, albeit still on the basis of a pilot operation, marking the brand’s debut in the city of Rio de Janeiro in addition to its existing footprint in the states of São Paulo and Rio Grande do Sul. By the end of 2019, Ashua had 8 units in operation with an average sales area of approximately 240 m2.

REALIZE CFI – FINANCIAL PRODUCTS

Realize Crédito, Financiamento e Investimento S.A. - Realize CFI is the Financial Institution which supports Renner’s retail business through the management of financial products. It aims to enchant clients with financial experiences and solutions that impact their lives. The products are offered to Renner’s customers as instruments of convenience and loyalty, aligned to the Renner’s value proposition.

In December 2019, Realize CFI had a total credit portfolio of R$ 3.4 billion, largely consisting of two types of card: the Renner Card (Private Label), which was created in 1973 and one of the first store cards in Brazil, and the Co-Branded Card with the Mastercard and Visa flags and known as “Meu Cartão”. The latter card can also be used at other establishments in Brazil and abroad. For shopping at Renner stores, both offer payment options either in the form of up to five interest-free monthly installments or eight fixed monthly payments with interest. The Saque Rápido (Quick Withdrawal), a personal loan facility, is also offered to eligible customers, together with some assistance services and insurances.

Realize CFI also saw some important developments in 2019, enhancing convenience and improving the customer experience. The entire process from the granting of credit to collection and renegotiation are now totally digitalized including the use of facial biometry, which both facilitates and also brings more security to the process. In this context, during the year attendance via chatbots, through the use of Artificial Intelligence was introduced for services related to collections and customer accounts. Greater convenience and agility has been provided for the co-branded cards through Meu Cartão Agora where the card is issued and enabled for immediate use. The contactless version of the card for proximity payments has also been launched.

In addition, for increasing mobility and autonomy for the customer, new functions were included in the cards section of the Renner app. Among the new features on offer are the renegotiation of accounts and contracting of the Saque Rápido facility with withdrawal of the amount at the store or credit in account.

Additionally, the pilot operation for the new Relationship Program was introduced, benefits of which increase customer loyalty through the shopping experience. Purchases at Renner stores generate points, which are accumulated for an upgrade in category and as the customer upgrades the categories, different benefits accrue in the form of product, discounts and partnerships as well as in differentiated experiences.

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SHARE PERFORMANCE

Lojas Renner S.A.’S shares are traded on B3 – Brasil, Bolsa, Balcão, under Stock Performance LREN x Ibovespa the LREN3 symbol and in the form of ADRs on the US OTC market under the LRENY symbol. LREN3’s shares reported an appreciation of 47,5% (adjusted for corporate actions) in 2019 compared with the Ibovespa’s 31.6%, giving a market capitalization of R$ 44.7 billion on December 30. LREN3 During the year the number of company shareholders increased by IBOV 208.5% from 18.6 thousand in December 2018 to 57.4 thousand in 2019, principally private individuals. In this period, 3.8 million trades were transacted, involving 980.7 million shares with an average daily trading volume of R$ 184.8 million. In the case of the ADR program, launched at the end of 2017, a total of 1.9 million receipts had been issued at the end of 2019. jul-05 jul-06 jul-07 jul-08 jul-09 jul-10 jul-11 jul-12 jul-13 jul-14 jul-15 jul-16 jul-17 jul-18 jul-19

CORPORATE ACTIONS

At an Extraordinary General Meeting held in April, the shareholders approved a 10% share bonus with the issue of 72,002,450 new common shares, being one new common share for every ten existing common shares held on the date in question with an attributed unit cost of R$ 14.44. Shares held as treasury stock, earmarked to the stock option plan, held in the restricted shares plan and as ADRs will also be eligible for the bonus.

In 2019, R$ 252.0 million was credited in the form of Interest on Capital to shareholders, to be eventually complemented by a further R$ 297.6 million in proposed dividends. If approved by the Annual General Meeting of 2020, total remuneration for fiscal year 2019 will have amounted to R$ 549.5 million, equivalent to a dividend yield of 1.2% (considering the closing share price on December 30, 2018) and a payout of 50%, against the 40% distributed since 2013.

CORPORATE GOVERNANCE

In July 2005, Lojas Renner was the first company in Brazil with 100% of its shares traded on the B3 without a controlling shareholder. Under the Main Corporate Governance Practices

Corporate Governance model adopted since then, the strategic Novo Mercado of B3 – Brasil, Bolsa, Balcão guidelines are laid down by the Board of Directors supported by four 100% free float Statutory Committees: People, Sustainability, Audit and Risk and Majority of the Board of Directors are independent (88%) Women on the Board of Directors (25%) Strategic Management. Operating activities in turn are the Board Administration and Management Committees responsibility of the Statutory Board, which adheres to Board of Different executives as Chairman of the Board and CEO Directors’ guidance supported by certain Management Committees Manual for Participation in Shareholders’ Meetings Stock Options and Restricted Stock Plan in its decision making. The Company has a permanently installed Fiscal Internal charter for Boards, Executive Board and Committees Council. Formal appraisal of Board of Directors and Executive Board Secretaries to the Boards, Board of Executive Officers and Committees The Company constantly reviews its Corporate Governance system, Board of Directors and Committees Portal through which new practices are adopted while those already in Internal Audit and Compliance existence are fine tuned. In 2018, Lojas Renner was the first Brazilian Whistle blowing channel Adherence to the Abrasca Self-Regulatory Code corporation to publish the “Report on the Brazilian Code of Corporate Various Corporate Policies Governance” (comply or explain mechanism). In 2019, the Corporate Governance Secretary percentage compliance with the Code was 98.1% with just one item to be explained to the market.

In relation to the Company’s governance structure, in April José Galló, who with the expiry of his contract and after 28 years as an executive at Lojas Renner, assumed the position of Chairman of the Board of Directors and a new Chief Executive Officer,

Fabio Adegas Faccio took office, who has more than 20 years of experience at Renner. The transition was characterized by a highly structured and transparent succession process with zero impacts on the management of the Company and on the corporate teams’ level of engagement. Osvaldo Burgos Schirmer, who was Chairman from 2013 to 2019 and Carlos Fernando Couto de Oliveira Souto, Vice Chairman since 2016, continue to be part of the Board of Directors as Vice Chairman and Member, respectively. In addition to this and aligned with the culture of formers of leaders and continuing the work of formation and recognition of inhouse talents as well as in support of the Company’s growth, new non-statutory officers were set up. Among these were the Risks Area which as from December, has enjoyed its own structure for data protection given the need to make the necessary adjustments for compliance with the General Data Protection Law and under the management of the Corporate Compliance area.

SUSTENTABILITY

Lojas Renner believes that fashion should be conscious and responsible and its guidelines for sustainability orientate its activities in this direction. For this reason, the priority themes of sustainability of the business out to 2021 are enshrined in the strategic plan for Responsible Fashion. On this basis, the Sustainability Committee and the teams act in the continual identification and minimization of the socio-environmental risks which are critical to the value chain through major projects organized around four fronts:

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I. RESPONSIBLE SUPPLIERS

As a retailer, engagement, monitoring and development of the supply chain is a key guideline in the sustainability strategy. By working in close conjunction with the suppliers, it is possible to support their development and to foster alignment with the objectives and values of Lojas Renner, mitigating risks and maximizing the positive impact on the construction of an ethical, responsible and increasingly sustainable chain.

On the issue of monitoring, the Company has adopted the commitment of having 100% of the domestic and international resale chain with socio-environmental certification by 2021. In this sense, it has begun to make a more detailed evaluation in the complete audits which are carried out annually at domestic suppliers, doubling the number of items analyzed. Additionally, 90% of the direct (level one) international suppliers have been audited and with these and the introduction of other initiatives, by the end of 2019, 73% of the resale chain had been certified.

The PMC (Continual Improvement Program) for supplier development and now in its seventh consecutive year, focused on the promotion of the culture of quality in the manufacturing plants of its domestic resale suppliers of denim/twill, woven fabric and knitwear. The Company also launched the Suppliers’ Convention, an event which brings together the entire chain with the aim of strategically aligning Renner with this stakeholder group.

II. ECO-EFFICIENT MANAGEMENT

As part of its contribution to combatting climate change, the Company has set itself the target of a 20% reduction in absolute emissions of CO2 by 2021. With this in mind, it has been working on promoting energy efficiency and expanding the use of energy from renewable sources, among others. For nine years now, the Company has been a component of the B3’s Carbon Efficient Stock Index (ICO2) as well as publishing its greenhouse gas emissions inventory, the latter since 2014, being the recipient of the Gold seal of the GHG Protocol program. In 2019 again, 100% of the GHG emissions relative to the inventory of the previous year, were offset through the acquisition of carbon credits of two projects for the protection of the biodiversity.

With respect to energy consumption, all store lighting now uses LED lamps while approximately 130 units have their consumption monitored remotely permitting the desired level of efficiency to be maintained. Another objective which is being pursued is the expansion in the use of energy from renewable and low impact sources with the aim of achieving the public commitment of 75% of consumption using these sources by 2021. Consequently in 2019, the Company invested in the purchase of energy from SHPs (small hydroelectric power plants) on the free market and also from solar farms to supply the stores, increasing the consumption of renewable energy to 47%.

In the context of eco-efficient stores, the Company has operations which have been developed using sustainable construction principles on the basis of LEED (Leadership in Energy and Environmental Design) certification requirements and is replicating these sustainable practices at new constructions.

III. ENGAGE EMPLOYEES, COMMUNITIES AND CUSTOMERS

Lojas Renner believes it has an important responsibility with its customers for creating a business which is more and more sustainable: by offering products which have increasingly less impact on the environment and informing its customer base of the productive process of these items. In addition to the products launched during the year with the Re seal – symbolizing the Renner way of thinking and practicing - in 2019, the Company launched three special collections inspired by Brazilian flora and fauna, introducing new concepts to customers on the theme.

The focus on the management of the relationship with the communities is through actions for stimulating entrepreneurship and women's empowerment which can generate both development for society and a fashion value chain which is increasingly more sustainable.

IV. SUSTAINABLE PRODUCTS AND SERVICES

The Company is of the view that offering lower impact products and services must contribute to the development of commitments, processes and practices along the chain involved in the life cycle of the products, stimulating initiatives along the supply chain, in the operation itself and in the habits of consumption and waste disposal on the part of the customers themselves.

In 2019, more than 46,7 million items were manufactured with the Re Responsible Fashion Seal using lower impact raw materials and processes. This volume accounts for 31% of the total products in the year, the Company adopting the commitment of raising this percentage to 80% by 2021. Regarding the target of reaching 100% of items made from certified cotton by 2021, in 2019 this percentage reached 30,6% of the total cotton items.

In addition, in 2019 the Re Malha collection was launched based on the benefits arising from the experience with the Re Jeans collection in 2018 and the expansion of the Cleaner Production project to other production chains during the year. Re Malha involves making knitwear apparel by recycling remnants of fabric left over from normal production runs to supply Renner and a

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process aligned with the principles of the circular economy. In 2019, 56 thousand pieces were produced using approximately two tons of knitwear waste and reintroduced into the production cycle.

As an external recognition of all the actions regarding sustainability theme, the Company continued to be a component of the Dow Jones Sustainability World Index 2019/2020 and B3’s Corporate Sustainability Index (ISE).

PEOPLE MANAGEMENT

“People” is one of Lojas Renner’s corporate values. A key pillar, which is fundamental to ensuring that the people objective permeates the entire Employees business, is the engagement of the teams. For this reason, the Company is 24,162 22,334 focused on guaranteeing a favorable climate in the working environment in 20,994 19,018 which people feel valorized, recognized and want to be and to stay. A 17,869 voluntary and anonymous engagement survey is held annually, in 2019 also including the employees of Youcom and thus incorporating 100% of the Company. The results recorded levels above international fashion retail business parameters as a whole, reaching 87% engagement.

2015 2016 2017 2018 2019

The Company provides its 24.2 thousand employees with a career cycle which Number of employees at the end of the year includes structured and consolidated processes for identifying, developing and accompanying its talents. In this context, the competences’ evaluation process is an important moment for promoting and expanding the dialog on performance and development. In 2019, 99% of all eligible employees at Lojas Renner S.A. took part in the process, 8 p.p. more than in the preceding year. This represents significant progress in the engagement of employees given the relevance of the process for building their careers.

The Renner University (UR) is a network for learning and exchanging experiences and one which connects employees at all the businesses, since 1995 transforming knowledge in enchantment. The basis for formation at the University rests on the pillars of Inspired Leadership, Culture of Enchantment, Management of the Business, Sustainability, Fashion and Product. Lojas Renner believes that the best way to learn is by experimenting, learning, unlearning and relearning and for this reason, the UR is based on practical, collaborative and theoretical learning experiences. All of this provided through a modern platform and the use of new technologies such as games, virtual reality, enhanced reality, chatbots and artificial intelligence, sustaining the business strategy in the context of the digital cycle.

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ECONOMIC-FINANCIAL PERFORMANCE

The following financial and operating information, except when indicated to the contrary is in accordance with the international norms of the International Financing Reporting Standards (“IFRS”) issued by the International Accounting Standards Board (IASB). All variations shown here are calculated based on numbers in thousands of reais, as well as the rounding.

Adoption of IFRS Norm 16 – Principal Impacts

BALANCE With the adoption of IFRS 16 as from RESULTS 2019 January 1, 2019, some changes have been SHEET DEC.19 made to the fixed portion of rental payments, classified as leases, requiring Assets – Right of Use: SG&A (Occupation Expenses): recognition of future commitments offset -R$ 411.1 MM against the right of use in the assets. Until +R$ 1,853.6 MM 2018, rental expenses were recorded as “Occupancy”, but are now recognized in Lease Depreciation : Liabilities - Leasing: +R$ 368.5 MM the depreciation and finance expenses +R$ 1,928.0 MM lines in the accounts. For a better understanding of the changes, the tables Financial Expenses of Leasing (AVP): in this report show a proforma column for +R$ 77.8 MM the 2019 with the effect of the new standard excluded in relation to the main accounts impacted. Further details of the Adjusted EBITDA: -R$ 35.2 MM (0.5 p.p.) norm as well as the CVM official circular 02/19 can be found in Explanatory Note 5.1 of the Financial Statements for fiscal year Net Income: -R$ 23.2 MM (0.2 p.p.) ending December 31, 2019.

Highlights and Performance by Business

2019 Consolidated Information (R$ MM) 2019 2018 Var. Var. Proforma

Net Revenue from Merchandise Sales 8,474.7 7,485.4 13.2% 8,474.7 13.2%

Growth in Same Store Sales 8.7% 7.4% - 8.7% -

Gross Profit from Merchandise Sales 4,767.4 4,228.0 12.8% 4,767.4 12.8%

Gross Margin from Retailing Operation 56.3% 56.5% -0.2p.p. 56.3% -0.2p.p.

Operating Expenses (SG&A)¹ (2,701.1) (2,775.0) -2.7% (3,112.3) 12.2%

SG&A as a % of Net Revenue from Merchandise Sales 31.9% 37.1% -5.2p.p. 36.7% -0.4p.p.

Ajusted EBITDA from Retailing Operation 1,586.6 1,423.9 11.4% 1,621.8 13.9% Ajusted EBITDA Margin from Retailing Operation 18.7% 19.0% -0.3p.p. 19.1% 0.1p.p. Financial Products Result 391.5 349.4 12.0% 391.5 12.0%

Ajusted Total EBITDA (Retail + Financial Products) 1,978.1 1,773.3 11.5% 2,013.3 13.5%

Ajusted Total EBITDA Margin 23.3% 23.7% -0.4p.p. 23.8% 0.1p.p.

Net Income 1,099.1 1,020.1 7.7% 1,122.3 10.0%

Net Margin 13.0% 13.6% -0.6p.p. 13.2% -0.4p.p.

ROIC LTM 21.4% 23.0% -1.6p.p. 22.2% -0.8p.p.

1 In the Income Statements for the fiscal year ending December 31, 2018, the expenses with Depreciation and Amortization, Tax Expenses and Management Compensation, previously shown in “Other Operating Income”, were reclassified as Sales, General and Administrative Expenses. To facilitate analysis, Depreciation and Amortization expenses, including Lease Depreciation, have been excluded from the above table.

BusinessesAbertura Breakdown por NegóciosAbertura por NegóciosAbertura20182019 por Negócios2017 20182018 Var.% 20172018Var.2018Var.%20172017 20182019Var.%Var.% 2017 201820182018Var.%20172017 2018Var.%Var.Var.% 2017 20182019Var.%2017 Var.%2018 Var.

* * * StoresLojas in Operation em OperaçãoLojas em OperaçãoLojas em354388 Operação330 35435424 33010835434 2498330 1081141024 9894108108108498 9410610 84 9410110 84 9410 7 GrossAberturas Openings LíquidasAberturas LíquidasAberturas2434 Líquidas30 2924- 3010 24- - 13 30 109 - - 13101010 - 2513 10 - - 25 10 9 - 25 16- - SellingÁrea Area de (thousandVendasÁrea (mil m²) dem²) VendasÁrea (mil de632,7683.7 m²) Vendas599,8 (mil m²)632.7632,75,5% 599,846,8632,78.1%5,5%42,1599,846,848.711,1%5,5%42,115,546,846.811,1%13,142,1 15,518,2%4.2%11,1%13,115,516.718,2%13,1 18,2%15.5 8.1% Receita LíquidaReceita (R$ MM) Líquida (R$ MM)6.800,9 6.031,76.800,912,8%6.031,7505,012,8%444,0505,013,7%444,0179,613,7%124,4179,644,3%124,4 44,3% Net RevenueReceita Líquida (R$ MM) (R$ MM) 6.800,97,728.4 6.031,76,800.912,8% 505,013.6%444,0 525.013,7% 179,6505.0124,4 44,3%4.0% 221.3 179.6 23.3% Margem Bruta (%)Margem BrutaMargem (%) 56,7% Bruta 55,7%(%) 56,7%1,0p.p. 55,7%52,5%56,7%1,0p.p.54,1%55,7%52,5%-1,6p.p.1,0p.p.54,1%59,1%52,5%-1,6p.p.60,3%54,1%59,1%-1,2p.p.-1,6p.p.60,3%59,1%-1,2p.p.60,3% -1,2p.p. Gross Margin (%) 56.4% 56.7% -0.3p.p. 51.5% 52.5% -1.0p.p. 61.3% 59.1% 2.2p.p. * Includes Ashua and stores in Uruguay and Argentina. Closures: there were no closures in 4Q19. During the year 2019, 3 Camicado and 3 Youcom stores were closed.

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Net Revenue from Merchandise Sales

The year 2019 was characterized by the consistency of the collections, the Net Revenues from efficiency of the operations and by adequate inventory assortment. These Merchandise Sales and SSS factors together with the improvements in the customer shopping 8,474.7 experience, mainly through the introduction of technology in different 7,485.4 6,600.1 processes, stimulated improved customer traffic through Renner’s stores. 5,450.9 5,721.8

Thus, Net Revenue from Merchandise Sales reached R$ 8,474.7 million, a 10.8% growth of 13.2%, with Same Store Sales improving by 8.7%, indicative of solid 9.2% 8.7% gains in market share during the year given the evolution of just 1.1%, for 7.4% the year 2019 up to November for the sector as a whole according to the -0.2% IBGE’s (Federal Government Statistics Office) Monthly Retailing Survey 2015 2016 2017 2018 2019

Index. Net Revenue (R$ MM) SSS - Same Store Sales

Sales at Youcom amounted to R$ 221.3 million, this business continuing to make a positive contribution to consolidated performance, with growth of 23.3%, reflecting the ready acceptance of the collections and assertive inventory management. At Camicado, issues surrounding commercial and inventory management had an impact on the competitiveness of the business. Net Income was R$ 525.0 million, a year-on-year an increase of 4.0%.

The e-commerce business continued to turn in a good performance, recording growth of 52.8% during the year and exceeding that of the apparel and footwear sector as a whole, according to data published by specialized institution surveys for the year to November. This reflects the result of initiatives such as the Store Pickup as well as improvements in the app and in the shopping experience.

Cost of Goods Sold (COGS) and Gross Profit from the Retailing Operation

COGS posted an increase of 13.8% over 2018 and slightly more than the Gross Profit and Gross Margin growth in Net Revenue from Merchandise Sales. Consequently, Gross Profit from Retailing Operation from the Retailing Operation registered growth of 12.8%, equivalent to a Margin of 56.3%, flat in relation to 2018 (-0.2 p.p.). Improvements in the 4,767.4 4,228.0 reactivity of the business and quality of the products offered reflected this 3,677.2 performance, offsetting almost entirely the negative effect of contracted 2,984.7 3,185.1 foreign exchange for imported items, the latter largely in the first half of the 55.7% 55.7% 56.5% 56.3% year. 54.8%

Youcom reported an increase of 2.2 p.p. in Gross Margin, the result of the commercial management and good quality inventory. Camicado on the 2015 2016 2017 2018 2019 other hand, recorded a reduction of 1.0 p.p., due to the mismatch in Gross Profit (R$ MM) Gross Margin product assortment and adjustments made to stock at year-end.

Operating Expenses

Selling, General and Administrative Expenses (SG&A) were down 2.7% in Despesas com Vendas, Gerais e Administrativas 3.112,3 2019, basically a function of the adoption of IFRS 16, diminishing this 2.775,0 2,775.0 2.463,0 account by R$ 411.1 million. 2,463.0 411.1 2.121,5 2,121.5 2,701.1 1,908.9 1.908,9 In comparative terms, these expenses increased by 12.2%, and below the 1.612,1 growth of 13.2% in Net Revenue, guaranteeing an operating leverage of

0.4 p.p.. This result reflects the lower increase in Selling Expenses (+11.6%), in 35.0% 37.1% 37.3% 37.1% 36.7% turn due to productivity gains and the greater efficiency of the operations. 34,7% 35,0% 37,1% 37,3% 37,1% 31.9% General and Administrative Expenses amounted to R$ 796.2 million, 20142015 20162015 20172016 20182017 2019 Proforma2018 representing 9.4% of Revenue from Merchandise Sales, flat in relation to the Proforma VG&ASG&A (R$ (R$ MM) MM) VG&A/ROL (%) 9.3% for 2018, despite the initiatives surrounding the implementation of the SG&A/Net Revenue from Merchandise sales Digital Cycle. SG&A/Net Revenue from Merchandise sales proforma

Other Operating Expenses were R$ 53.2 million against R$ 30.0 million, in 2018. This increase was mainly driven by higher provisions for the employee Profit Sharing Program (PPR) (+61.7%) and reflecting corporate performance in the period, notwithstanding the the booking of a higher amount of tax credits in 2019. These credits totaled R$ 87.4 million against R$ 43.6 million in 2018, and mainly the result of legal rulings which reduced social security charges as well as a revision of the methodology for calculating the SAT – Occupational Accident Insurance.

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Adjusted EBITDA from Retailing EBITDA and EBITDA Margin from Retailing Operation

1,586.6 Adjusted EBITDA from Retailing was R$ 1,586.6 million in 2019, 11.4% higher 1,423.9 than the previous year, equivalent to a Margin of 18.7%, versus 19.0% in 1,144.2 2018. This performance is explained principally by the increase in Other 1,038.8 1,087.8 Operating Expenses and by the effect of the adoption of IFRS 16, which reduced this result in R$ 35.2 million (0.4 p.p.).

19.1% 19.0% 17.3% 19.0% 18.7% If the effect of IFRS 16 is excluded, EBITDA from Retailing would have risen by 13.9% and equivalent to a Margin of 19.1%. 2015 2016 2017 2018 2019

EBITDA from Retail (R$ MM) EBITDA Margin

Financial Products Result

Financial Products Result 2019 2018 Var. (R$ MM) Financial Products Result

Revenues, Net of Funding and Taxes 1,090.5 914.0 19.3% 391.5 349.4 Renner Card (Private Label) 328.9 299.1 10.0% 331.6 27.9% Co-branded Card Meu Cartão 675.8 528.2 251.3 Quick Withdrawal and Insurances 85.8 86.6 -0.9% 208.4 Credit Losses, Net of Recoveries (381.0) (280.7) 35.8% 22.5% Renner Card (Private Label) (165.8) (98.6) 68.1% 16.7% 18.8% 19.7% 19.8% Co-branded Card Meu Cartão (212.5) (181.3) 17.2% Quick Withdrawal - Saque Rápido (2.8) (0.7) 278.2% 2015 2016 2017 2018 2019 Operating Expenses (318.0) (283.9) 12.0% Financial Products Result (R$ MM) FP/Total EBITDA Financial Products Result 391.5 349.4 12.0% % of Company's Total Adjusted EBITDA 19.8% 19.7% 0.1p.p.

The Financial Products Result amounted to R$ 391.5 million, an increase of 12.0%, due to higher income generated mainly from the Co-branded Meu Cartão and reflecting a rise of 42.6 % in this portfolio. In addition, growth in the Private Label revenue was due to lower funding costs and the appropriation of interest on transactions which since April, have been booked to Realize CFI.

Net Losses were 35.8% higher in 2019, mainly due to greater Private Label provisioning as a consequence of the Realize CFI transactions and higher volumes of Meu Cartão.

Operating Expenses increased 12.0%, lower than growth in Net Revenue from the operation.

Credit Portfolio Analysis

The total financial products portfolio posted year-on-year growth of 23.6%, Total Portfolio mainly due to the greater use of Meu Cartão, portfolio of which totaled R$ 3,443.7 2,070.6 million (+42.6%). The Private Label portfolio in turn amounted to R$ 2,785.7 1,317.3 million in December 2019, 2.7% greater than in 2018 while 2,316.5 outstandings for the Saque Rápido facility rose 9.8%, reaching R$ 55.8 1,905.1 1,930.9 million.

16.8% 15.3% 16.5% 14.8% 13.8% The increase in the percentage of total overdues was mainly a 11.0% 11.1% 14.4% 13.6% 10.1% consequence of lower growth in the Private Label portfolio in the period as well as the writing off of assets for this product now in excess of 360 days overdue rather than 180 days as previously, for those transactions booked 2015 2016 2017 2018 2019 to Realize. In the case of the Saque Rápido portfolio the increase in Total Portfolio (R$ MM) Past Due over Total Portfolio Net Losses/Portfolio overdues reflects the stabilization of the portfolio volumes. By contrast, Meu Cartão posted a reduction in this indicator given the strong portfolio growth.

The level of Losses was greater in relation to the total portfolio, principally due to the increase in Private Label business with a corresponding higher provisioning at Realize as a consequence of the application of the dragging methodology for overdue transactions whereby installments (total amount outstanding) are transferred to the worst-case category of past dues under the name of a client. This indicator was also influenced by lower recovery rates both in terms of overdue credits as well as those written off after 360 days. In the case of the Saque Rápido, the increase is due to the portfolio stability, already mentioned. Loss levels fell for Meu Cartão in the light of growth in this particular portfolio.

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Private Label - Renner Card Co-branded Meu Cartão Quick Withdrawal - Saque Rápido

25.2% 22.1% 22.4% 22.0% 21.6% 18.1% 18.6% 18.3% 17.8% 17.6% 17.9% 16.8% 14.4% 19.6% 12.8% 12.4% 11.7% 11.2% 12.6% 16.9% 10.3% 13.0% 10.0% 9.3% 7.7% 13.1% 12.5% 10.3% 4.9% 1.4%

2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019

Payment Conditions

Sales Breakdown by Payment Conditions As of December 2019, Renner Cards totaled 32.5 million units, 27.5%27.5% representing a share of 43.7% of merchandise sales versus 44.2% in 37.4%37.4% 2018. The percentage is lower than the preceding year, principally due

25.9% 26.7% to the reduction in the share of the purchases made via the 37.5% 37.6% installment, interest bearing 0+8 credit plan, reflecting the behavior of 2019 2018 the customer where there is less propensity for interest bearing 6.2% 28.9%28.9% 6.2% installment purchases.

30.4% 6.2% 29.1% 6.6% The Renner Card’s average ticket was R$ 207.86 in 2019, 3.2% higher than 2018. The overall average ticket for the Company was R$ 154.54, RennerRenner Cards Cards (Private (Private Label Label and andCo-branded) Co-branded) - 0+5 - 0+5 RennerRenner Cards Cards (Private (Private Label Label and andCo-branded) Co-branded) - 0+8 - 0+8 ThirdThird Party Party Cards Cards CashCash a growth of 3.7%.

Total Adjusted EBITDA: Retailing and Financial Products

EBITDA Reconciliation 2019 2019 2018 Var. Var. Total Adjusted EBITDA and EBITDA Margin (R$ MM) Proforma

Net Income 1,099.1 1,020.1 7.7% 1,122.3 10.0% 1,978.1 ( + ) Income and Social Contribution Taxes 412.8 350.1 17.9% 424.7 21.3% 1,773.3 ( + ) Financial Result, Net 131.8 53.6 145.8% 54.0 0.7% 1,475.8 1,339.1 ( + ) Depreciation and Amortization 730.1 314.6 132.1% 361.6 14.9% 1,247.2 Total EBITDA 2,373.7 1,738.4 36.5% 1,962.6 12.9% ( - ) Depreciation for Leasing (IFRS16) (368.5) - - - - ( - ) Financial Expenses for Leasing (IFRS16) (77.8) - - - - 22.9% 23.4% 22.4% 23.7% 23.3% ( + ) Stock Option Plan 21.1 20.5 2.8% 21.1 2.8% ( + ) Statutory Participation 5.9 8.3 -29.4% 5.9 -29.4% ( + ) Result on Write-Off and Provision for Impairment of Fixed Assets 23.8 6.1 287.7% 23.8 287.7% 2015 2016 2017 2018 2019 Total Adjusted EBITDA 1,978.1 1,773.3 11.5% 2,013.3 13.5% Total EBITDA (R$ MM) EBITDA Margin Total Adjusted EBITDA Margin* 23.3% 23.7% -0.4p.p. 23.8% 0.1p.p.

* Pursuant to Article 4 of CVM Instruction 527, the Company has chosen to show its Adjusted EBITDA as in the above table in order to provide the information that best reflects the gross operational cash generation from its activities.

For comparison’s reason, the Company has begun to report the adjusted EBITDA also incorporating Depreciation and Financial Expenses for Leasing in the light of the adoption of IFRS 16, given the similarity with the cash flows generated by the leasing agreements.

Total Adjusted EBITDA was R$ 1,978.1 million, registering growth of 11.5%, equivalent to a Margin of 23.3% versus 23.7% in 2018, basically tracking the EBITDA Margin for Retailing. If the effect of IFRS 16 is excluded, this result would have seen growth of 13.5%, and a Margin of 23.8%, reflecting the operating leverage in the period.

Financial Result, Net

In 2019, the Financial Result, Net was negative at R$ 131.8 million, an increase of 145.8% over 2018, above all due to the booking of R$ 82.2 million of Financial Expenses for Leasing, mainly reflecting the adoption of IFRS 16. On a comparable basis, this result was a negative R$ 49.6 million against R$ 53.6 million and also negative in 2018, with the reduction in financial income being compensated by the lower costs of financing in the period.

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Free Cash Flow

In 2019, the Company generated a Free Cash Flow of R$ 297.6 million, Cash Flow 2019 2018 Var. a reduction of R$ 304,9 million from 2018 due largely to Operating (R$ MM) Financing of Financial Products. With the liquidation of the FIDC in April 2019, responsible for financing the Private Label operation, this Total Adjusted EBITDA 1.978,1 1.773,3 204,8 financing function has been transferred to Realize which uses (+/-) Income and Social Contribution Taxes/Others (328,1) (196,6) (131,5) proprietary capital. Operating Cash Flow 1.650,0 1.576,7 73,3 (+/-) Changes in Working Capital (601,0) (363,8) (237,2) Excluding the effect of operating finance of financial products, the free Accounts Receivable (663,3) (551,7) (111,6) cash flow would have been R$ 657.8 million in 2019 against R$ 448.4 Operating Financing (Financial Products) (360,2) 154,1 (514,3) million in 2018. Inventories (14,2) (187,1) 172,9 Suppliers 56,6 124,2 (67,6) Other Accounts Receivable/Payable 380,2 96,8 283,4

(-) Capex (751,4) (610,4) (141,0)

(=) Free Cash Flow 297,6 602,5 (304,9)

Debt/Net Cash and Cash Equivalents

Net Debt Dec. 19 Dec. 18 (R$ MM) Net Debt and Net Debt/EBITDA 1,116.1 Borrowings and Financing (1,153.7) (1,038.1) Current (709.0) (710.8) 909.0 Noncurrent (444.6) (327.3) 659.8

Operational Financing (491.4) (851.6) 505.3 0.89x Current (37.7) (712.6) 0.68x 0.45x 272.7 Noncurrent (453.6) (139.0) 0.28x 0.14x Gross Debt (1,645.0) (1,889.6)

Cash and Cash Equivalents and Financial Investments 1,372.3 1,384.4 Dec.15 Dec.16 Dec.17 Dec.18 Dec.19

Net Debt (272.7) (505.3) Net Debt (R$ MM) Net Debt/EBITDA LTM

Net Debt / Total Adjusted EBITDA (LTM) 0.14x 0.28x

The operating financing for financing the Financial Products’ portfolios and their variation is linked to the financial volumes of these products. The expenses for debt servicing related to capital management are booked in the Net Financial Result. The costs of Operating Financing which is linked to Financial Products are reflected in the Operating Result.

As at December 31, 2019, the Company’s Net Debt stood at R$ 272.7 million, reduced from the position as at December 31, 2018. The decline was due to lower levels of Operating Financing following the liquidation of the FIDC as commented above and the stable levels of Cash and Financial Investments.

Net Income

Net Income for 2019 amounted to R$ 1,099.1 million, reflecting a growth of 7.7% compared with 2018, equivalent to a Margin of 13.0% against 13.6% in Net Income and Net Margin 2018. The reduction in Net Margin is largely due to the normalization of the 1,099.1 1,020.1 effective rate of income tax. In 2018, non-recurring tax credits were booked to the accounts following a favorable court ruling with no right of appeal on 732.7 625.1 the tax deductibility of the Employee Food Program (Programa de 578.8 Alimentação do Trabalhador – PAT) as well as the booking of amounts deemed as subsidies for investments pursuant to Complementary Law

160/17. 10.6% 10.9% 11.1% 13.6% 13.0%

Additionally, the operating result was impacted by the adoption of IFRS 16, 2015 2016 2017 2018 2019 as mentioned above. If these effects were to be excluded, the Net Income Net Income (R$ MM) Net Margin would have grown 13,0% with stable Margin.

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INVESTMENTS

CAPEX Summary 2019 2018 Capex (R$ MM) 751.4

New Stores 262.4 225.1 610.4 571.4 550.4 512.6 Remodeling of Installations 94.7 167.9

IT Equipament & Systems 247.0 184.0 10.5% 9.0% 8.3% 8.2% 8.9% Distribution Centers 145.0 17.5

2015 2016 2017 2018 2019 Others 2.3 15.8 CAPEX (R$ MM) CAPEX/Net Revenue from Merchandise Sales Total Capex 751.4 610.4

Further to the Company’s long-term strategic plan in 2019, the investments in fixed assets were R$ 751.4 million. Of this amount, 34.9% were used for the opening of 52 new stores, of which 29 Renner, 9 Camicado, 9 Youcom and 5 Ashua. A further, 32.9% was expended on IT Systems and Equipment and 19.3% on Distribution Centers and directed towards the start of construction work on the new DC in São Paulo. The remaining 12.9% was applied in the remodeling of units and others.

INDEPENDENT AUDITORS

Renner's policy for its independent auditors with respect to the provision of services not related to the external audit, rests on principles that preserve the auditor’s independence. These principles are based on the fact that auditors should not audit their own work, perform management functions or represent their client. During the fiscal year ending December 31, 2019, the Company’s independent auditors, KPMG Auditores Independentes, were responsible for examining the financial statements and preparing the assurance report to the Company’s Annual Report. Furthermore, in 2019, the amount of fees payable to the independent auditors in the fiscal year 2019 was R$ 1,408 thousand, of which R$ 394 thousand relates to licensing services of the tool for implementation of validation of accessory tax obligations.

AWARDS AND RECOGNITION

During 2019, in recognition of its practices in different areas of the business, Lojas Renner featured prominently in several awards and rankings by different institutions specialized in their fields of activity. These distinctions contribute to the strengthening of the brand and recognition of the teams. Please find below a list with the leading recognitions:

Corporate Sustainability Stock Index (ISE) – component of the portfolio for the 6th consecutive B3 – Brasil, Bolsa, Balcão year Dow Jones Sustainability World Index – Listed among the most sustainable companies in the world S&P Dow Jones Indices and featuring in 8th place in the Retail sector Best of E-commerce – Best loved stores in the Fashion and Accessories category Ebit Best of E-commerce – Top 5 Diamond Ebit Best of E-commerce – Best stores with mobile experience Ebit Brands for Who Decides – 1st place in the Women’s Fashion category Jornal do Comércio Valor 1000 – 1st place in the Retail Trade category Valor Econômico Champions of Innovation – 1st place the Commercial Trading, Wholesale and Retail sector Amanhã magazine Top of Mind – 1st place in the Apparel Chain Stores category Amanhã magazine Transparency Trophy ANEFAC – Listed among the winners with Net Revenue in the over R$ 5 billion category Exame Guide to Sustainability – Champion in the Retail sector and in the Water Management Exame magazine category 150 Best Companies in which to Work – Highlight in the Leadership category Você S/A magazine Época Negócios 360º - 1st place in the Apparel category Época Negócios Real Black Friday – Winner in the Fashion and Accessories category Proxy Media Most Valuable Brazilian Brands – 10th place in the general ranking Interbrand Best Retail CEO in Latin America Institutional Investor Magazine Best IR Professional, Best IR Team, Best IR website and Best IR Program – Retail in Latin America Institutional Investor Magazine

OUTLOOK

The year 2020 dawns with a good outlook for the Brazilian economy. A positive roll call of reforms for this year combined with low levels of inflation and interest rates together with a more stable environment in terms of employability, will be critical for a recovery in consumer purchasing power. It is in this context of a more favorable confidence and consumer demand that Lojas Renner will continue to invest in the digitalization of its operations and in new growth opportunities to increasingly strengthen its value proposition to the customers, guaranteeing the competitiveness of the business.

Under this scenario investments of R$ 910.0 million are forecasted for 2020 according to the proposal to be submitted to the shareholders. This amount covers investment in the continuation of the store expansion plan with the rollout of 25 to 30 Renner

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units, 3 units at Camicado, 7 at Youcom and 2 at Ashua. This rate of Renner store rollouts in Brazil should be maintained over the few years and consequently the format is expected to reach total of about 520 stores by 2025 according to the new target which has been set. Important investments are also scheduled for logistics, the construction of the new DC in São Paulo, servicing the Omnichannel operation as well as for remodeling of existing units and technology relating to digital transformation of the retailing businesses and Realize CFI.

ACKNOWLEDGEMENTS

The Company would like to thank all our customers, employees, shareholders and suppliers for their engagement, support, effort and dedication during 2019.

Porto Alegre, February 05, 2020

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SOCIAL BALANCE SHEET

Lojas Renner S.A. and Subsidiaries For the years ended December 31, 2019 and 2018 (All amounts in thousands of Reais)

1 - Calculation basis

2019 2018 Net revenue (NR) 9,588,437 8,426,541 Operating net income 1,643,654 1,423,821 Gross payroll (GP) 894,054 783,901 Total added value 5,554,295 5,229,192

2 - Internal Social Indicators

2019 2018 R$ % on % % on R$ % on % on % on thousand GP on total thousand GP NR total NR added added value value Food 64,162 7.2% 0.7% 1.2% 56,980 7.3% 0.7% 1.1% Mandatory social charges 306,610 34.3% 3.2% 5.5% 279,915 35.7% 3.3% 5.4% Health 55,187 6.2% 0.6% 1.0% 56,107 7.2% 0.7% 1.1% Occupational safety and security 2,924 0.3% 0.0% 0.1% 2,236 0.3% 0.0% 0.0% Training and professional development 813 0.1% 0.0% 0.0% 1,062 0.1% 0.0% 0.0% Daycare or child-care allowance 1,006 0.1% 0.0% 0.0% 934 0.1% 0.0% 0.0% Profit sharing 96,752 10.8% 1.0% 1.7% 59,830 7.6% 0.7% 1.1% Transport 37,001 4.1% 0.4% 0.7% 31,528 4.0% 0.4% 0.6% Other 25,829 2.9% 0.3% 0.5% 24,497 3.1% 0.3% 0.5% Total - Internal social indicators 590,284 66.0% 6.2% 10.6% 513,089 65.5% 6.1% 9.8%

3 - External Social Indicators 2019 2018 R$ % on % on % on R$ % on % on % on thousand GP NR total thousand GP NR total added added value value Other (Instituto Lojas Renner) 9,907 1.1% 0.1% 0.2% 8,700 1.1% 0.1% 0.2% Total contributions to society 9,907 1.1% 0.1% 0.2% 8,700 1.1% 0.1% 0.2% Taxes (less social charges) 2,382,360 266.5% 24.8% 42.9% 2,099,896 267.9% 24.9% 40.2% Total - External social indicators 2,392,267 267.6% 24.9% 43.1% 2,108,596 269.0% 25.0% 40.3%

4 - Environmental indicators

2019 2018 R$ % on % on % on R$ % on % on % on thousand GP NR total thousand GP NR total added added value value 4.1 - Investments related to company's production/operation Energy conservation 8,155 0.9% 0,1% 0,1% 7,546 1.0% 0,1% 0,1% Investment in environmental compensation shares 323 0.0% 0.0% 0.0% 245 0.0% 0.0% 0.0% Total investments related to company's production/operation 8,478 0.9% 0.1% 0.1% 7,791 1.0% 0.1% 0.1%

5 - Workforce indicators 2019 2018 In units In units Number of employees at the end of the year 24,162 22,334 Number of admissions during the year 12,216 10,870 Number of dismissals during the year 10,388 9,620 Number of outsourced employees N/A N/A Numbers of interns 81 66

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Number of employees per age group: up to 29 years 14,229 13,043 30–49 years 9,055 8,465 50 years or over 878 826 Number of employees per level of education: Illiterates 2 2 Elementary School 616 603 With high school/technical school diploma 19,361 16,314 With college degree and postgraduates 3,357 2,484 Not informed 826 2,931 Number of women working at the company 15,718 14,586 Percentage of management positions held by women 65.1% 65.3% Number of men working at the company 8,444 7,748 % of management positions held by men 34.9% 34.7% Number of black people working at the company 2,443 2,278 Percentage of management positions held by black employees 5.2% 5.3% Number of employees with disabilities or special needs 1,015 964 Gross remuneration per: Employees 757,939 666,829 Management members 18,503 12,119

6 - Relevant information regarding the practice of corporate citizenship 2019 2018 Total occupational accidents 79 70 ( ) Ecevutive Board ( ) Executive Board Social and environmental projects developed by the ( ) Executive Board and ( ) Executive Board and company were defined by: Managements Managements (x) All employees (x) All employees

( ) Ecevutive Board ( ) Executive Board The safety and health standards in the workplace (x) Executive Board and (x) Executive Board and were defined by: Managements Managements ( ) All employees ( ) All employees ( ) All + Cipa ( ) All + Cipa

Concerning freedom of association, the right to ( ) Does not get involved ( ) Does not get involved collective bargaining and internal employee ( ) Follows the ILO standards ( ) Follows the ILO standards representation, the company: (X) Encourages and follows ILO (X) Encourages and follows ILO

The private pension plan encompasses: Private pension plan is not Private pension plan is not available. available.

( ) Executive Board ( ) Executive Board Profit sharing includes: ( ) Executive Board and ( ) Executive Board and Managements Managements (x) All employees (x) All employees

Regarding supplier selection, the same ethical and ( ) They are not considered ( ) They are not considered social responsibility/environmental standards ( ) They are suggested ( ) They are suggested adopted by the company ( ) They are demanded (x) They are demanded

Regarding the participation of employees in ( ) Does not get involved ( ) Does not get involved volunteer work programs, the company: ( ) Supports it ( ) Supports it (x) Organizes and promotes them (x) Organizes and promotes them

2019 2018 Distribution of added value (DVA): R$ thousand % over total R$ thousand % over total Government 2,688,970 48.4% 2,379,811 45.5% Employees 1,259,051 22.7% 1,090,121 20.8% Shareholders 549,546 9.9% 408,054 7.8% Third parties 507,181 9.1% 739,124 14.1% Withheld 549,547 9.9% 612,082 11.7%

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ATTACHMENT IV MANAGEMENT’S COMMENTS ON THE CORPORATION’S FINANCIAL CONDITION

10.1 Officers shall comment about: a. overall financial and equity conditions

In 2019, the Company closed the fiscal year with net debt of R$ 272.7 million, considering financial services operations, which are classified as operational. Cash and cash equivalents and financial investments at the end of the fiscal year amounted to R$ 1,372.3 million, a reduction of 0.9% in relation to R$ 1,384.4 million on December 31, 2018.

In 2018, the Company closed the fiscal year with net debt of R$ 505.3 million, considering financial services operations, which are classified as operational. Cash and cash equivalents at the end of the fiscal year amounted to R$ 1,384.4 million, an increase of 21.2% in relation to R$ 1,142.2 million on December 31, 2017, as consequence, mainly, of an increase of its cash generation from operational activities.

In 2017, the Company closed the fiscal year with net debt of R$ 659.8 million, considering financial services operations, which are classified as operational. Cash and cash equivalents at the end of the fiscal year amounted to R$ 1,142.2 million, an increase of 27.6% in relation to R$ 894.9 million on December 31, 2016, as consequence, mainly, of an increase of its cash generation from operational activities.

The Company’s net debt is shown in the following table together with the net debt/EBITDA ratio for 2019 compared with years 2018 and 2017.

Net Debt (R$ Millions) Dec/19 Dec/18 Dec/17 Borrowings and financing (1,153.6) (1,038.1) (1,104.5) Current (709.0) (710.8) (379.6) Non-current (444.6) (327.3) (725.0) Operational financing (491.4) (851.6) (697.5) Current (185.0) (712.6) (127.4) Non-current (306.4) (139.0) (570.1) Cash and cash equivalents and financial investments 1,372.2 1,384.4 1,142.2 Net Debt (272.7) (505.3) (659.8) Net Debt / Total Adjusted EBITDA (12M) 0.14x 0.28x 0.45x

On December 31, 2019, the Company’s current liquidity was 1.4x, represented by the division of current assets and current liabilities (1.4x on December 31, 2018). The quick ratio which measures how much the Company has in cash and cash equivalents in relation to the current liabilities, was 0.3x on December 31, 2019 (0.3x on December 31, 2018). b. capital structure

Company’s Net Equity on December 31st, 2019, 2018 and 2017 totaled, respectively, R$ 4,704.6 million, R$ 3,954.5 million, R$ 3,223.4 million, demonstrating a path of constant growth, compatible with the results generated during this period.

As of December 31, 2019, loans and financings reached R$ 1,153.6 million (R$ 1,038.1 million on December 31st, 2018 and R$ 1.104.5 million on December 31st, 2017), being R$ 711.0 million related to debentures emissions, R$ 9.2 million related to funds raising with Banco do Nordeste and R$ 5.0 million with BNDES, R$ 377.0 to working capital (Law 4,131) and R$ 51.4 million to others. The abovementioned figures do not include the positions of financing tied to the operation of the activity of financial services, on totaled amount of R$ 491.4 million on December, 31 2019, classified as operational (R$ 851.6 million in 2018 and R$ 697.5 million in 2017).

The composition of the Company’s capital structure at the end of financial year 2019, 2018 and 2017 is following below:

Capital Structure Dez/19 AV Dez/18 AV Dez/17 AV (R$ Milions) Liability (Current and Non-current) 7,087.1 60.1% 4,866.5 55.2% 4,324.2 57.3% Equity capital 4,704.6 39.9% 3,954.5 44.8% 3,223.4 42.7% Total (liability + Equity Capital) 11,791.7 100.0% 8,821.0 100.0% 7,547.6 100.0%

There were no significant changes in the Company's capital structure over the last three years, with the adoption of the new accounting standard IFRS 16 / CPC 06 (R2) Lease, in 2019, both the Company's liabilities and assets had their balances increased.

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c. payment ability related to financial obligations assumed

The Executive Board understands that the Company’s liquidity level, associated to its cash free generation, is compatible with its investments, expenses, debts and other values to be paid within next years.

Based on the cash cycle of retail operations and the minimum capital required to guarantee credit operations, the Company generates its cash and cash equivalents by establishing a strategic minimum cash amount.

Management monitors continuously forecasts of the Company’s liquidity requirements, considering the debt financing plans, to ensure that it has sufficient cash to meet operating requirement. The global limits granted to the Company in its available committed credit lines, provides enough free space, without generating a risk of exceeding these limits or breaching loan covenants in loan agreements. These forecasts take into account the Company’s debt financing plans.

The Company’s solid balance sheet, its long relationship with important financial institutions and the capital markets, ensure very favorable access to funding via debt instruments or even the issue of new shares for increasing capital, if the case.

The balance of net indebtedness is a consequence of the capital management decisions and the results of the net charges of these positions are reflected in the financial results.

The other liabilities with the financial system refer to operating funding, which costs are charged to operating results and most of which is directly linked to the financing of the receivables from financial products. The net indebtedness, including operational financing, reflects the Company’s total exposure to the obligations contracted in the financial system. d. financing sources for working capital and for investments in non-current assets used

The Executive Board understands that Company has been essentially using equity to finance its activities, consistently presenting low indebtedness level when compared to its shareholders’ equity position, as well as when compared to its cash position. As of December 31st, 2019, Company presented, including operational financing, net debt of R$ 272.7 million (net debt of R$ 505.3 million on December 31st, 2018 and R$ 659.8 million on December 31st, 2017), not estimating any cash need for the short and medium term.

The principal objective of issues was to reinforce the working capital to ensure the to maintain the strategic minimum cash policy to support the organic growth of the Company, allocated on the opening of new stores, refurbishment of existing stores, new distribution centers, technology investments, etc. e. financing sources for working capital and for investments in non-current assets intended to use to cover liquidity deficiencies.

Because the Company has good level cash of available cash in the beginning of the period, and considering cash generation expected for the year, Management understands that there are no liquidity deficiencies that demand other financing sources. Our projections for the next 5 years, however, indicate that due to the investment plan that will be implemented, added to maintenance of the current dividends policy, complementary financing may be needed.

Cash gross generation, represented through Adjusted EBITDA, of R$ 1,978.1 million as of December 31st, 2019, of R$ 1,773.3 million as of December 31st, 2018 and R$ 1475.8 million as of December 31st, 2017, associated to an efficient working capital management, has been one of the main sources that allowed us to undertake the expansion plan. Such generation, associated to issuing of debts carried out in the last years, are, somehow, illustrated by evolution of Company’s net debt end of the latest years: R$ 272,7 million as of December 31st, 2019, R$ 505.3 million as of December 31st, 2018 and R$ 659.8 million as of December 31st, 2017.

Considering a possible scenario of liquidity deficiency, sources of finance which could be used by the Company would include funding from the local capital markets, such as the issue of debentures, Northeast Constitutional Financing Fund (FNE), projects and studies Financing Fund (FINEP) and development banks, such as the Federal Government Development Bank - BNDES, Law 4131 credit lines and financing of working capital from financial institutions in the market.

Given that the Company has historically distributed profits at levels higher than the legal minimum, other possible sources of finance in the event of a credit squeeze would be through the retention of a larger percentage of the profits, or through a primary share issue.

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f. Indebtedness levels and the characteristics of such debts, further describing: (i) relevant loan and financing agreements; (ii) other long-term relations with financial institutions; (iii) degree of subordination among debts; (iv) eventual restrictions imposed to issuer, especially regarding indebtedness limits and new debts acquisition, distribution of dividends, disposal of assets, new securities issuance and sale of corporate control, and if the company has been fulfill it as well.

Company’s solid equity position and its long relation with important financial institutions and with the capital market guarantee conditions to comfortably raise funds with the financial institutions or directly by the capital market.

Loans, financing and debentures

Loans and financings position of the Company is the following (R$ million) for the years 2019, 2018 and 2017:

Consolidated Weighted annual rates Maturity Descriptions 12/31/2019 12/31/2018 12/31/2017

National currency Debentures (i) 103.9 a 108% CDI 2017-2022 711 554.3 87.,9 Structuring costs - - 0,0 -0.4 -0.9 (+/-) swap debentures 98.7% CDI 2017 - 2019 - -1.1 -1.7 Northeast Fund - FNE - (iii) 6.97% a 11.01% a.a. 06/2023 a 07/2024 9.2 30.3 36.4 BNDES - (iv) SELIC + 2.5% a.a. 07/2020 1.8 8.4 12.9 BNDES - (iv) TJLP + 2.12% a.a. 07/2020 3.3 4.7 7.7 FINEP - (v) - - - - 18.3 Working Capital – guaranteed account - (vi) 112.5% CDI - 51.4 16.4 16.2 Other loans - - - 0.3 1.4

Foreign currency Working Capital - Lei 4.131 Central Bank of US$ + 2.40 a 4.41% 01/2019 s 01/2021 378.4 459.1 143.9 Brazil - (vi) a.a. Working Capital (vii) 10% a.a. 01/2019 - 12.1 -

(+/-) swap – working capital (ii) 100.9 a 107.5% CDI 01/2019 a 01/2021 -1.4 -46.0 -4.4 Total 1,153.70 1,038.10 1,104.60

(i) Funds obtained were intended to maintain the minimum strategic cash level.

(ii) Swap transactions of debentures and in foreign currency (Law 4.131) are hedging against foreign exchange rate.

(iii) The Company signed financing agreements with Banco do Nordeste through FNE (Northeast Constitutional Financing Fund) to fund the expansion of its group of stores in the region.

(iv) The Company entered into a financing transaction with BNDES (Brazilian Bank for Economic and Social Development) to invest in its structure and in product development and processes.

(v) The Company entered into a financing transaction with FINEP (Studies and Projects Financer) for the purpose of partially paying the costs of its innovation projects. The Company decided to settle the borrowing in advance in April 2018.

(vi) The Company entered into contracts of secured account and Law 4131 Bacen for working capital purposes and to invest in the organic expansion plan of its subsidiaries.

(vii) The direct subsidiary LRU obtained two borrowings for working capital purposes and to invest in the organic growth plan.

The amounts for debenture issues are classified as unsecured debt, carrying no real guarantee.

For financing of Banco do Nordeste, the guarantee is through a surety letter. The mentioned agreement contains an obligation enforced to the Issuer for use and evidence of investment of funds as per agreed between the parties.

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The synthesis of financial indicators (Covenants) set forth in such operation, is the following:

Instrument Issue 1st Indicator 2nd Indicator

BNDS Prodesign 08/12/2016 7th Issue of debentures 02/13/2017

9th Issue of debentures 03/18/2019

Loan 4.131 10/08/2019 퐸퐵퐼푇퐷퐴 퐶표푛푠표푙푖푑푎푡푒푑 푁푒푡 Debt ≥ 2,0 ≤ 3,0 퐶표푛푠표푙푖푑푎푡푒푑 푁푒푡 퐹푖푛푎푛푐푖푎푙 Loan 4.131 10/18/2019 퐸퐵퐼푇퐷퐴 Loan 4.131 11/01/2019 Loan 4.131 11/26/2019

Instrument Issue 1st Indicator 2st Indicator

BNDES Prodesign 08/12/2016 7ª issue of debentures 02/13/2017 9ª issue of debentures 03/18/2019 Loan 4.131 10/08/2019 Loan 4.131 10/18/2019 Loan 4.131 11/01/2019 퐶표푛푠표푙푖푑푎푡푒푑 푁푒푡 퐷푒푏푡 퐸퐵퐼푇퐷퐴 Loan 4.131 11/26/2019 ≤ 3,0 ≥ 2,0

퐸퐵퐼푇퐷퐴 퐶표푛푠표푙푖푑푎푡푒푑 푁푒푡 퐹푖푛푎푛푐푖푎푙

The Company has been monitoring those indexes periodically and compliance with significant safety margin has been confirmed.

Financing – financial service operations (R$ million)

Weighted avarage Consolidated charges - % 31/12/2019 31/12/2018 31/12/2017 Credit sales (i) 6.9% a.m - 97.9 33.6 Quick withdrawal (ii) 10.9 a.m - - 45.6 Secured Account (iii) 20.7% a.m 37.8 1.2 1.6 Vendor (iv) 20.7% a.m - 29.3 28.2 Interbank deposit - - - 16.0 Financial bills (v) 103.25% a 104.10% CDI 306.4 160.8 150.8 Working capital - Law 4131 Bacen (vi) US$ + 4.67% a.a. 142.8 131.8 - (+/-) swap - working capital 101.8% CDI 4.4 7.2 - Senior Quotas – FIDC Lojas Renner (vii) CDI + 1.08% a.a. - 424.0 424.3 Structuring cost - FIDC Lojas Renner (viii) - - -0.7 -2.6 491.4 851.6 697.5

i. The values of “Credit sales” refer to the amounts financed to the clients of the Company by Financial Institutions, through Vendor, on shopping malls made under the condition of payment from seven to eight monthly installments at Lojas Renner S.A.

ii. The values of “Quick withdrawal" corresponded to the amounts of quick withdrawal agreement, granted to the clients by a bank with which there is special agreement and intermediated by the subsidiary RACC.

iii. The values are used for the financing of portfolios in delay of sales made by Renner Card to Parent Company.

iv. The values of “Vendor” are made through the Special Agreement for Granting of Financing – Electronic Vendor with Itaú Unibanco, credit facility destined to financing of delinquent clients. The Company guarantees Itaú Unibanco in these transactions, serving as guarantor and chief payer of the liabilities assumed by clients.

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v. Through its indirect subsidiary Realize CFI S.A., the Company issued Financial Bills for private distribution in the amount of R$150,000 on August 12, 2019, at the amount of R$ 300,000. These issues are solely intended to be used in the ordinary course of business and financing of operations.

vi. The indirect subsidiary Realize CFI SA entered into contract in modality 4.131 on August 27, 2018 with Banco Santander S.A. to be used in the financing of operations and ordinary course of business, with the Parent Company as guarantor, in the amount of US$ 33,000.

vii. Represents the balance of senior quotas issued by FIDC Lojas Renner, which is subject to public distribution under CVM Instruction 400/03, with priority of amortization and redemption in relation to subordinated quotas. This amount was settled upon the closure of FIDC Loja Renner in May 2019.

viii. Refers to the balance of costs incurred in the structuring of FIDC Lojas Renner, which will be recognized in the net income (cost of financial services) over the life of the fund, according to the internal return rate (IRR) of the funding.

g. limits of use of financings already contracted and already used

On December 31, 2019, the agreed limit for financing from Banco do Nordeste S.A. was R$ 18.3 million, of which R$ 16.6 million had already been drawn, totalizing 91% of the limit, maturing until June 2023. The total of R$ 41.5 million, related to pro-design line, was also agreed with the BNDES. A total of R$ 22.2 million having been drawn, totalizing 53.5% of the limit, maturing until July 2020.

The Company has working capital lines, available with S.A. in the amount of R$ 95.0 million, in which R$ 51.3 million was disbursed, representing 54% of the total.

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h. significant changes in each item of financial statements

Lojas Renner S.A. and Subsidiaries

Balance sheets Identified on December 31, 2019, 2018 and 2017 (In thousands of reais)

Consolidated Assets 31/12/2019 31/12/2018 31/12/2017

Current Assets Cash and cash equivalents 1,148.0 944.7 1,059.9 Financial investments 224.2 439.7 82.4 Accounts receivable 3,826.0 3,162.7 2,644.3 Inventories 1,124.5 1,110.3 923.2 Recoverable taxes 258.4 208.8 140.3 Derivative financial instruments 4.4 10.9 6.9 Other assets 70.7 53.3 51.1 Total current assets 6,656.2 5,930.3 4,908.1

Non-current assets Long-term assets Recoverable taxes 73.3 78.3 80.3 Deferred income tax and social contribution 208.1 153.5 199.2 Other assets 16.2 29.4 20.3 Total long-term assets 297.6 261.2 299.8

Fixed assets 2,173.7 1,994.40 1,813.60 Right of use 1,880.0 - - Intangible assets 784.2 635.1 526.2 Total non-current assets 5,135.5 2,890.7 2,639.6

TOTAL ASSETS 11,791.7 8,821.0 7,547.7

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Lojas Renner S.A. and Subsidiaries Balance sheets Identified on December 31, 2019, 2018 and 2017 (in thousands of reais) Consolidado

Liabilities and shareholders’ equity 31/12/2019 31/12/2018 31/12/2017 Current liabilities

Borrowings, financing and debentures 709.0 710.8 379.6 Financing - financial services operations 185.0 712.6 127.4 Financial leases 450.2 0.5 9.9 Suppliers 1,082.4 1,025.8 901.7 Tax obligations 636.7 550.0 471.0 Social and labor obligations 306.9 246.0 233.3 Statutory payables 243.1 243.0 180.9 Provision for civil and labor risks 67.6 47.8 36.0 Obligations with credit card administrators 985.3 694.0 524.6 Derivative financial instruments 7.8 14.5 3.1 Others obligations 94.4 79.4 74.3 Total current liabilities 4,768.4 4,324.4 2,941.7

Non-current liabilities

Borrowings, financing and debentures 444.6 327.3 725.0 Financing - financial services operations 306.4 139.0 570.1 Financial leases 1,513.3 33.5 58.9 Deferred income tax and social contribution 5.8 11.0

Provision for tax risks 24.5 29.5 26.1 Others obligations 24.1 1.8 2.4 Total non-current liabilities 2,318.7 542.2 1,382.5

Total liabilities 7,087.1 4,866.5 4,324.2

Shareholders' equity

Capital 3,795.6 2,637.5 2,556.9 Treasury shares -35.5 -44.5 -27.9 Capital reserves 74.2 124.1 94.3 Profit reserves 882.8 1,235.3 596.0 Equity valuation adjustments -12.5 2.1 4.1 Acumulated profits - - - Total shareholders’ equity 4,704.6 3,954.5 3,223.4

TOTAL LIABILITIES AND SHAREHOLDER'S EQUITY 11,791.7 8,821.0 7,547.7

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Lojas Renner S.A. and Subsidiaries Income Statement Income Statement for the years ended December 31, 2019, 2018 and 2017 (In thousands of Brazilian reais - R$) Consolidated

2019 2018 2017

Net operating revenues 9,588.4 8,426.5 7,444.3 Sales of goods 8,474.7 7,485.4 6,600.1 Financial products and services 1,113.7 941.1 844.2 Cost of sales and services -3,730.5 -3,284.5 -2,944.9 Goods sold -3,707.3 -3,257.4 -2,922.9 Financial products and services -23.2 -27.1 -22.0 Gross profit 5,857.9 5,142.0 4,499.4 Selling -2,537.1 -2,256.6 -2,061.9 General and administrative -880.6 -820.0 -715.3 Losses on receivables, net -381.0 -280.7 -255.8 Other operating results -415.5 -360.9 -379.2 Total operating expenses, net -4,214.2 -3,718.2 -3,412.2 Operating profit before financial results 1,643.7 1,423.8 1,087.2 Financial revenue 74.4 49.2 59.1 Financial expense -206.2 -102.8 -142.2 Total financial result, net -131.8 -53.6 -83.1 Profit before income tax and social contribution 1,511.9 1,370.2 1,004.1 Current -472.8 -278.1 -334.8 Deferred 60.0 -72.0 63.3 Income tax and social contribution, net -412.8 -350.1 -271.5 Profit for the year attributable to controlling shareholders 1,099.1 1,020.1 732.7

Fiscal year 2019 compared with fiscal year 2018

Analysis of the Income Statement

Net Revenue from Merchandise Sales

In 2019 the Net Revenue from Merchandise Sales reached R$ 8,474.7 million, a growth of 13.2%, with Same Store Sales improving by 8.7%.

The year 2019 was characterized by the consistency of the collections, the efficiency of the operations and by adequate inventory assortment. These factors together with the improvements in the customer shopping experience, mainly through the introduction of technology in different processes, stimulated improved customer traffic through Renner’s stores.

Sales at Youcom amounted to R$ 221.3 million, this business continuing to make a positive contribution to consolidated performance, with growth of 23.3%, reflecting the ready acceptance of the collections and assertive inventory management. At Camicado, issues surrounding commercial and inventory management had an impact on the competitiveness of the business. Net Income was R$ 525.0 million, a year-on-year an increase of 4.0%.

The e-commerce business continued to turn in a good performance, recording growth of 52.8% during the year and exceeding that of the apparel and footwear sector as a whole, according to data published by specialized institution surveys for the year to November. This reflects the result of initiatives such as the Store Pickup as well as improvements in the app and in the shopping experience.

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Gross Profit

The Gross Profit from the Retailing Operation reached R$ 4,767.4 million and registered growth of 12.8 in relation to 2018, and the Margin of 56.3%, flat in relation to 2018 (-0.2 p.p.). Improvements in the reactivity of the business and quality of the products offered reflected this performance, offsetting almost entirely the negative effect of contracted foreign exchange for imported items, the latter largely in the first half of the year.

Sales expenses and general and administrative expenses

Selling, General and Administrative Expenses (SG&A) were down 2.7% in 2019, basically a function of the adoption of IFRS 16, diminishing this account by R$ 411.1 million.

In comparative terms, these expenses increased by 12.2%, and below the growth of 13.2% in Net Revenue, guaranteeing an operating leverage of 0.4 p.p. This result reflects the lower increase in Selling Expenses (+11.6%), in turn due to productivity gains and the greater efficiency of the operations.

General and Administrative Expenses amounted to R$ 796.2 million, representing 9.4% of Revenue from Merchandise Sales, flat in relation to the 9.3% for 2018, despite the initiatives surrounding the implementation of the Digital Cycle.

Financial services Result

The Financial Products Result amounted to R$ 391.5 million, an increase of 12.0%, due to higher income generated mainly from the Co-branded Meu Cartão and reflecting a rise of 42.6 % in this portfolio. In addition, growth in the Private Label revenue was due to lower funding costs and the appropriation of interest on transactions which since April, have been booked to Realize CFI.

Net Losses were 35.8% higher in 2019, mainly due to greater Private Label provisioning as a consequence of the Realize CFI transactions and higher volumes of Meu Cartão.

Financial Result

In 2019, the Financial Result, Net was negative at R$ 131.8 million, an increase of 145.8% over 2018, above all due to the booking of R$ 82.2 million of Financial Expenses for Leasing, mainly reflecting the adoption of IFRS 16. On a comparable basis, this result was a negative R$ 49.6 million against R$ 53.6 million and also negative in 2018, with the reduction in financial income being compensated by the lower costs of financing in the period.

Income Tax and Social Contribution

The Income tax and Social Contribution amounted, at the end of the fiscal year of 2019, R$ 412.8 million, an increase of 17.9% in relation to R$ 350.1 million as December 31, 2018. This This variation is mainly related to the increase in profit for the year.

Fiscal Year net income

Net Income for 2019 amounted to R$ 1,099.1 million, reflecting a growth of 7.7% compared with 2018, equivalent to a Margin of 13.0% against 13.6% in 2018. The reduction in Net Margin is largely due to the normalization of the effective rate of income tax. In 2018, non-recurring tax credits were booked to the accounts following a favorable court ruling with no right of appeal on the tax deductibility of the Employee Food Program (Programa de Alimentação do Trabalhador – PAT) as well as the booking of amounts deemed as subsidies for investments pursuant to Complementary Law 160/17.

Additionally, the operating result was impacted by the adoption of IFRS 16, as mentioned above.

Balance Sheet Analysis:

Considerations about main accounts of assets:

Cash and cash equivalents

Cash and Cash Equivalents at the end of fiscal year 2019 were R$ 1,372.2 million, a decrease of 0.9% compared with the R$ 1,384.4 million as of December 31, 2018. This reduction is a consequence This reduction is related to the consumption of cash by the Company's financing and investment activities.

Trade accounts receivable from clients

On December 31, 2019, trade accounts receivable totaled R$ 3,826.0 million, an increase of 21.0% compared with the balance of R$ 3,162.7 million for this item as at December 31, 2018. The increase in accounts receivable is mainly related to the growth of the Company's sales and the growth of the “Meu Cartão” portfolio, driven by the greater use of this product by customers.

Inventory

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On December 31, 2019, inventory stood at R$ 1,124.5 million, representing an increase of 1.3% compared to December 31, 2018, when this item reported R$ 1,110.3 million. This increase in relation to 2018 is related to better stock composition at the end of 2019.

Fixed assets

On December 31, 2019, fixed assets totaled R$ 2,173.7 million, representing an increase of 9.0% compared with December 31, 2018, when the fixed asset item totaled R$ 1,994.4 million. The increase in the Company’s investments reflects the rollout of new stores in 2019, refurbishment and the remodeling of installations, as well as distribution centers, among others.

Right of Use

Applied as of January 1, 2019 to unify the lease accounting model, IFRS 16/CPC 06 (R2) requires for all lease agreements within the scope of the standard - except those covered by the exemptions - that the lessees recognize the liabilities assumed in exchange for the respective rights of use assets. As of December 31, 2019, the right to use totaled R $ 1,880.0 million.

Intangible Assets

On December 31, 2019, intangible assets totaled R$ 784.2 million, corresponding to an increase of 23.5% in relation to December 31, 2018, when the amount for intangibles totaled R$ 635.1 million. This increase in corporate intangibles basically reflects the investments in the update of systems.

Comments on the key liability accounts:

Financing – Financial product operations

On December 31, 2019, the financing of these operations amounted to R$ 491.4 million, a decrease of 42.3% compared with a balance of R$ 851.6 million on December 31, 2018. This reduction is mainly due to the liquidation of FIDC Lojas Renner in May 2019.

Suppliers

On December 31, 2019, the outstanding amount for suppliers totaled R$ 1,082.4 million, an increase of 5.5% compared with R$ 1,025.8 million on December 31, 2018.

For the balance sheet, the Company reclassified the “Rents payable” account, adding it to the “Suppliers” account, as it believes it is in line with the other natures of the group, and also because the opening of this account on the Balance Sheet does not represent, individually, relevance to other accounts. This balance comprises only rent amounts that are not the scope of the lease - CPC 06 (R2)/IFRS 16.

Debentures

On December 31, 2019, loans and financing reached R$ 1,153.6 million (R$ 1,038.1 million as December 31,2018). This increase is related to the 9th debentures issuance.

Lease Payable

Applied as of January 1, 2019 to unify the lease accounting model, IFRS 16/CPC 06 (R2) requires for all lease agreements within the scope of the standard - except those covered by the exemptions - that the lessees recognize the liabilities assumed in exchange for the respective rights of use assets. As of December 31, 2019, the leases totaled R$ 1,963.5 million.

Comments on the key equity accounts:

On December 31, 2019, the Company’s net equity totaled R$ 4,704.6 million, an increase of 19.0% compared to R$ 3,954.5 million on December 31, 2018. The main reason for the increase in shareholders' equity is related to the increase in capital stock due to the incorporation of the profit reserve.

Fiscal year 2018 compared with fiscal year 2017

Analysis of the Income Statement

Net Revenue from Merchandise Sales

The year was characterized by the assertiveness of the collections and efficient store operations. Instability in the macro environment and political uncertainty influenced consumer confidence, principally in the first half.

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The challenges in the earlier part of the year having been absorbed, the Company resumed a good pace of sales in the second half with a growth in customer traffic through the Renner stores and an increase in items per basket, reflecting the good receptivity of the collections. Thus, Net Revenue from Merchandise Sales reported a growth of 13.4%, with Same Store Sales of 7.4%.

In addition, Camicado and Youcom operations continued to make a positive contribution to the businesses with an increase in sales of 13.7% and 44.3%, respectively.

Gross Profit

COGS reported an increase of 11.4%, in relation to 2017, and less than the Net Revenue from Merchandise Sales. Consequently, Gross Profit from the Retailing Operation posted a growth of 15.0%, against 2017, while margins expanded 0.8 p.p. year-on-year. The gain is a reflection of the effect of the exchange rate hedge contracted for imported goods combined with disciplined commercial management.

The increase of 1.0 p.p. in Gross Margin from the Renner stores compensated for narrower margins at Youcom and Camicado, due to greater promotional activity at the two store formats.

Sales expenses and general and administrative expenses

As Selling, General and Administrative Expenses (SG&A) rose 12.7% in 2018, less than the growth of 13.4% in Net Revenue for the period, ensuring operational leverage.

Selling Expenses were R$ 2,075.4 million, equivalent to 27.7% of Net Revenue from Merchandise Sales as opposed to 28.3% in 2017, reflecting productivity gains and operational efficiency. General and Administrative Expenses in turn were R$ 699.6 million, 9.3% of Revenue from Merchandise Sales compared to 9.0% the previous year. Financial services Result Revenues from Financial Products increased by 11.2%, driven by greater use of the Co-branded Meu Cartão and lower funding costs, with the migration of the portfolio to Realize CFI, initiated in 3Q17, compensating the reduction in rates charged for the principal products. Private Label revenue fell due to the reduced participation of interest-bearing installment on sales and the purchases with Meu Cartão at Renner stores, using the booklet payment format, that ceased to be registered in the Private Label portfolio and were transferred to the Meu Cartão portfolio.

Net Losses were 9.7% greater in 2018, this a reflection of the increase in the Meu Cartão portfolio. This increase – below the 20.8% increase in the credit portfolio as a whole, reflects an improvement in the process of granting and recovering of credits.

Operating Expenses increased by 20.9% due to the increase in Meu Cartão processing volume, costs of compliance of Realize CFI and the customer call center which were greater due to recent regulatory changes implemented by the Central Bank of Brazil (BACEN).

Financial Result

In 2018, the Financial Result, Net was negative at R$ 53.6 million, a reduction of 35.5%, against 2017, above all due to the decline in the cost of financing as well as the reduction in net structural debt.

Income tax and social contribution

The income and social contribution taxes at the end of 2018 totaled R$350.1 million, an increase of 29.0%, compared to 2017. This increase is mainly due to the higher net income for the period.

Fiscal Year net income

Net Income in 2018 posted growth of 39.2% compared with 2017, and a margin of 13.6% versus 11.1% for the preceding year. This reflected the improved operational result recorded in the period combined with a lower Net Financial Expense and Depreciation, the latter in line with the revised useful life of the fixed assets.

The lower effective income tax rate also contributed to the increase in Net Income. This reflected recognition of non-recurring tax credits in the period arising from a favorable final court ruling on the tax deductibility of expenses incurred with the Workers’ Food Program (Programa de Alimentação do Trabalhador – PAT), as well as the recognition of amounts considered as investment subsidies in line with the requirements of Complementary Law 160/17.

Balance Sheet Analysis:

Considerations about main accounts of assets:

Cash and cash equivalents

Cash and Cash Equivalents at the end of fiscal year 2018 were R$ 1,384.4 million, an increase of 21.2% compared with the R$ 1,142.2 million as of December 31, 2017. This reduction is a consequence, mainly, of cash generation of its operational activities.

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Trade accounts receivable from clients

On December 31, 2018, trade accounts receivable totaled R$ 3,162.7 million, an increase of 19.6% compared with the balance of R$ 2,644.3 million for this item as at December 31, 2017. The increase in trade accounts receivable is related principally to the Company’s sales growth, and the growth of the Co-branded portfolio, mainly due to the higher spending of this product.

Inventory

On December 31, 2018, inventory stood at R$ 1,110.3 million, representing an increase of 20.3% compared to December 31, 2017, when this item reported R$ 923.2 million. This increase in relation to 2017 is related to better stock composition at the end of 2018, and consider the higher imported volumes in transit, aligned to the sales expectation for the beginning of 2019.

Fixed assets

On December 31, 2018, fixed assets totaled R$ 1,994.4 million, representing an increase of 10.0% compared with December 31, 2017, when the fixed asset item totaled R$ 1,813.6 million. The increase in the Company’s investments reflects the rollout of new stores in 2018, refurbishment and the remodeling of installations, as well as distribution centers, among others.

Intangible Assets

On December 31, 2018, intangible assets totaled R$ 526.2 million, corresponding to an increase of 20.7% in relation to December 31, 2017, when the amount for intangibles totaled R$ 635.1 million. This increase in corporate intangibles basically reflects the investments in the update of systems.

Comments on the key liability accounts:

Financing – Financial product operations

On December 31, 2018, the financing of these operations amounted to R$ 851.6 million, an increase of 22.1% compared with a balance of R$ 397.5 million on December 31, 2017. The main reason for this increase was the raising of 4,131 and the increase of “Vendors” operations (purchases of 7 and 8 monthly installments per Financial Institution per year), in line with FIDC Lojas Renner liquidation plan, which will mature in May 2019

Suppliers

On December 31, 2018, the outstanding amount for suppliers totaled R$ 955.8 million, an increase of 13.5% compared with R$ 842.3 million on December 31, 2017. This increase is in line with a greater volume of inventories.

Debentures

On December 31, 2018, the balance of debentures outstanding totaled R$ 552.8 million, a reduction of 36.6% relative to the R$ 872.3 million on December 31, 2017. The increase was related to amortization of the 6th debentures issuance.

Comments on the key equity accounts:

On December 31, 2018, the Company’s net equity totaled R$ 3,954.5 million, an increase of 22.7% compared to R$ 3,223.4 million on December 31, 2017. The key reason for the increase in net equity lies in the retention of 60% of net income generated in 2018 to be allocated to the reserve accounts for investment, expansion and legal and tax incentive reserves.

Fiscal year 2017 compared with fiscal year 2016

Analysis of the Income Statement

Net Revenue from Merchandise Sales

In 2017, Net Revenue from Merchandise Sales totaled R$ 6,600.1 million, representing a growth of 15.4% with Same Store Sales of 9.2%.

The pace of sales growth was consistent during successive quarters of the year, reflecting greater customer flows through the stores and an increase in items purchased per ticket. Sales were also benefited from the well adjusted allocation of products in the stores combined with the correct execution of the operations and good assortment of inventory. The Camicado and Youcom operations also continued to contribute positively to the businesses with sales increases of 27.4% and 51.7%, respectively.

On the back of these results, Lojas Renner continued to outperform the market according to the IBGE’s Monthly Survey of Trade Index for the first eleven months of 2017.

Gross Profit 51

Gross Profit from the Retailing Operation totaled R$ 3,677.2 million, a growth of 15.4% relative to 2016 with a margin of 55.7%, flat in relation to the preceding year. The exclusion of the ICMS sales tax from the PIS and Cofins charges base since April has also had a positive influence on the margin. However, the economic environment continued to impact consumer sentiment, the latter with sensitivity to price over the course of the year.

Sales expenses and general and administrative expenses

Selling, General and Administrative Expenses (SG&A) rose 16.2% in 2017, principally due to projects with work in progress at the Company and the rate of store rollouts. Proportional to Net Revenue from Merchandise Sales, operating expenses were practically unchanged, a reflection of efforts at Renner to control the routine expenses of the businesses.

Selling expenses were R$ 1,792.0 million, 27.2% of Net Revenue from Merchandise Sales, against 27.0% in 2016. In turn, General and Administrative Expenses reached R$ 610.7 million and represented 9.3% of Net Revenue from Merchandise Sales, against 9.1% for the same period in 2016.

Financial services Result

Over the course of the year, the Financial Products business underwent some changes resulting in alterations to the card processing systems as well as the startup in operations of the Financial Institution.

On July 1, the Meu Cartão product portfolio was transferred to Realize CFI resulting in some modifications in the composition of the portfolios of the different products. In-store purchases using Meu Cartão in the booklet payment format, ceased to be booked to the Private Label portfolio, migrating to the Meu Cartão portfolio together with withdrawals made using this product. In addition, credit limits for use both within and outside Renner and hitherto separate, were unified. In November, the migration of new Personal Loan agreements to Realize CFI began.

In 2017, the Financial Products Result reported year-on-year growth of 32.0%, representing 22.5% of Total EBITDA, largely due to improved levels of revenue and credit quality.

Revenue, Net of Funding and Taxes was 18.9% higher than in 2016, largely due to Co-Branded Meu Cartão business and lower funding costs. Increased revenue from Meu Cartão reflects the greater use of the product and the incorporation of revenues from booklet payment operations together with cash withdrawals. In this context, Private Label revenues rose 3.8% while Saque Rápido business recorded a decline of 19.2%. Worthy of note is that Private Label revenue continued to be depressed by the reduced use of the interest bearing 0+8 installment credit plan, this basically a reflection of a changing customer mood.

Financial Result

In 2017, the Net Financial Result was negative in R$ 83.1 million, a reduction of 19.6% in relation to 2016, above all due to lower Financial Expenses following the decline in the cost of financing.

Income Tax and Social Contribution

Income tax and social contribution at the end of fiscal year 2017 totaled R$ 271.5 million, an increase of 9.8% compared with the R$ 247.3 million in the same period of the previous year. This variation is related, mainly, to the increase of the net income of the year.

Fiscal Year net income

Net Income in 2017 was R$ 732.7 million, a 17.2% increase relative to 2016 equivalent to a Margin of 11.1% versus 10.9% in 2016. This result reflects the growth of Total Adjusted EBITDA and lower financial expenses.

Balance Sheet Analysis:

Considerations about main accounts of assets:

Cash and cash equivalents

Cash and Cash Equivalents at the end of fiscal year 2017 were R$ 1,142.2 million, an increase of 27.6% compared with the R$ 894.9 million as of December 31, 2016. This reduction is a consequence, mainly, of cash generation of its operational activities.

Trade accounts receivable from clients

On December 31, 2017, trade accounts receivable totaled R$ 2,644.3 million, an increase of 19.7% compared with the balance of R$ 2,209.3 million for this item as at December 31, 2016. The increase in trade accounts receivable is related principally to the Company’s sales growth.

Inventory

On December 31, 2017, inventory stood at R$ 923.2 million, representing an increase of 18.0% compared to December 31, 2016, when this item reported R$ 782.3 million. This increase in relation to 2016 is related to better stock composition at the end of 2017

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compared with December 2016 when changes in delivery processes with greater fragmentation of orders, postponements and delays in delivery of imported items as well as more rigorous quality control, resulted in a shortfall of products in some categories.

Fixed assets

On December 31, 2016, fixed assets totaled R$ 1,813.6 million, representing an increase of 10.2% compared with December 31, 2016, when the fixed asset item totaled R$ 1,645.1 million. The increase in the Company’s investments reflects the rollout of new stores in 2017, refurbishment and the remodeling of installations, as well as IT Systems and Equipment, distribution centers, among others.

Intangible Assets

On December 31, 2017, intangible assets totaled R$ 526.2 million, corresponding to an increase of 5.2% in relation to December 31, 2016, when the amount for intangibles totaled R$ 500.2 million. This increase in corporate intangibles basically reflects the investments in the update of systems.

Comments on the key liability accounts:

Financing – Financial product operations

On December 31, 2017, the financing of these operations amounted to R$ 697.5 million, a reduction of 12.3% compared with a balance of R$ 796.7 million on December 31, 2016. This reduction is a consequence of the migration of some operations into the financial institution Realize CFI S.A., which finance its operations through equity, among other sources of financing.

Suppliers

On December 31, 2017, the outstanding amount for suppliers totaled R$ 842.3 million, an increase of 23.9% compared with R$ 679.7 million on December 31, 2016. This increase is in line with a greater volume of inventories.

Debentures

On December 31, 2017, the balance of debentures outstanding totaled R$ 873.9 million, an increase of 20.4% relative to the R$ 726.1 million on December 31, 2016. The increase was related to the 7th and 8th issues of debentures.

Comments on the key equity accounts:

On December 31, 2017, the Company’s net equity totaled R$ 3,223.4 million, an increase of 22.2% compared to R$ 2,636.9 million on December 31, 2016. The key reason for the increase in net equity lies in the retention of 60% of net income generated in 2017 to be allocated to the reserve accounts for investment, expansion and legal and tax incentive reserves.

Liquidity and Sources of funding:

Consolidated cash flows 2019 2018 2017 (R$ Millions) Net cash provided by operating activities 1,347.4 811.4 845.6 Net cash used in investing activities -750.3 (609.8) (545.5) Net cash used in financing activities -621.4 (317.5) (129.2) Effect of exchange rate changes on cash and cash equivalents. 12.1 0.7 (5.9) (Decrease) increase in cash and cash equivalents -12.2 (115.2) 165.0 At the beginning of the year 1,384.4 1,059.9 894.9 At the end of the year 1,372.2 944.7 1,059.9 (Decrease) increase in cash and cash equivalents -12.2 (115.2) 165.0

Analysis of the principal variations in cash flows between 2019 and 2018

Seasonal variation is inherent to the Company’s business in the generation of results as well as in the equity positions arising from the operation. For the year ended on December 31, 2019, the Company decreased its cash and cash equivalents as a result, mainly, of the cash consumption from investment and financing activities.

Analysis of the principal variations in cash flows between 2018 and 2017

Seasonal variation is inherent to the Company’s business in the generation of results as well as in the equity positions arising from the operation. For the year ended on December 31, 2018, the Company increased its cash and cash equivalents as a result, mainly, of the cash generation from its operational activities.

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Analysis of the principal variations in cash flows between 2017 and 2016

Seasonal variation is inherent to the Company’s business in the generation of results as well as in the equity positions arising from the operation. For the year ended on December 31, 2017, the Company increased its cash and cash equivalents as a result, mainly, of the cash generation from its operational activities.

10.2 Officers shall comment about: a. results of issuer’s operations, especially the following: (i) description of any important components of revenue; (ii) factors that materially affected operating income

Fiscal Year 2019

The year 2019 was one of transition with the beginning of a new federal administration, bringing with it changes in the country’s economic policy and an agenda of reforms. The year began with a positive outlook for the economy although the longer than expected delay in approving Social Security Reform combined with continuing high levels of unemployment took its toll on consumer confidence, this feeding through to the pace of economic recovery.

Notwithstanding, as from the middle of the year, with greater economic definitions evolving and the approval of social security reform, confidence levels gradually recovered, which combined with lower rates of inflation and interest, made for a more favorable macroeconomic environment. This in turn triggered greater footfall through the shopping centers and an increase of 4.7% in retail sales for the year to November based on the IBGE’s (the Federal Government Statistics Office) Monthly Retailing Survey. In 2019 the Company has advancing and investing on a more consistent basis in digital initiatives for its operations organized around three structural projects.

The first is directed to the construction of the Single View of the Customer, seeking to create a personalized and consistent relationship with the customer introducing greater assertiveness in communication and the relationship with the brand. The second is the use of data in the Product Life Cycle with initiatives which range from the capture of fashion trends to the distribution of the items in the stores through Artificial Intelligence. And the third is the Omnichannel Transformation, the aim of which is to guarantee a single shopping experience with the complete integration of online and offline sales channels.

RENNER

The store network has 367 units in Brazil, 9 in Uruguay as well as 4 in Argentina, the latter marking the debut of operations in that country. The stores have an average sales area of 1.8 thousand m2 and 91% of them are located in shopping malls. In addition, Renner offers its products via e-commerce platforms in both Brazil and Uruguay.

In line with Renner’s expansion plan, in 2019, 29 stores were rolled out, of these 6 being located abroad. Consequently, Renner ended the year with 380 units in operation and equivalent to 683.7 thousand m2 of total sales area.

In the context of store operations and in line with the Structural Project of the Omni Transformation, important progress was made on initiatives for the flexibilization of the final stage of the purchasing process for customers and reducing eventual friction in the shopping experience. Available in all stores is the Mobile Checkout, whereby using specific devices, store employees are able to conclude the purchase from any point in the sales area, and the Digital Checkout, where e-commerce products are sold in the physical stores. In addition, self-checkouts are being installed - already up and running in 12 units, as of December - while Digital Pay, where the customer uses a smartphone to pay for purchases through the Renner app - is operating on a pilot basis at 30 stores and which should continue to be gradually implemented throughout the store network.

In addition, the implementation of product identification by radio frequency (RFID) for items of apparel was concluded at all Renner stores in Brazil. This tool permits identification of the location, stock-taking and show the main information of the products very rapidly and accurately. With this system, it has been possible to increase the frequency of inventory checks and improving the speed of stock replacement in the sales area with important benefits for productivity and stockout levels and consequently ramping up sales.

Within the scope of the Omnichannel Transformation project, the RFID is conducive to greater accuracy in inventory control and an important step towards online and off-line integration and enabling the Company to use instore stock for e-commerce sales. Thanks to this development, important improvements are envisaged for customers who will receive their orders faster from the nearest store at hand. Tests began in 2019 at 30 stores for using inventory of the store for pickup of items acquired online in conjunction with a pilot operation using lockers at 7 units. This provides for a 100% autonomous shopping experience from purchase through delivery.

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E-COMMERCE

The year was also important for the e-commerce operation with investments made in the shopping experience through improvements in user friendliness and platform content as well as in omnichannel processes. Thanks to all the new functions which have been implemented, this channel has continued to grow at more than 3,5 times that of the online market for apparel in Brazil according to data from specialized institution, and gaining share relative to the Company’s overall sales.

The highlight for the year was the Renner app which saw significant growth in the number of downloads during the course of the year, in December, accounting for 2.3 million active customers. The app gained particular relevance in the online operation: it was the largest generator of repeat sales among the digital channels, accounting for 33% of sales and 45% of the e-commerce accesses.

Another significant development has been the “Click and Collect”, the participation of which grew during the year, in December reaching 36% of total orders, further underscoring the attractiveness of the omnichannel initiatives currently being implemented at the Company. Of the total number of customers using the store pickup facility, more than 13% of these made additional purchases on collecting their original purchase item.

In order to refine its understanding of, and connection with customer needs the Company broadened testing initiatives, prototypes, surveys and interviews with customers with the aim of improving the quality of the available digital services and the shopping experience offered. This has been instrumental in Renner being the recipient of several awards, among them “Favorite Store – Fashion and Accessories” and “Top 5 Diamond”, from E-Bit. As a result, omni customers have been buying almost three times more frequently than the physical store customers alone while their annual expenditure has been 2.5 times greater.

OPERATIONS ABROAD

Renner embarked on its first overseas operation in 2017 in Uruguay where it already has 9 stores of which 2 were rolled out during 2019. The Company’s entry into the Uruguayan market was important to gain experience abroad and to test the business model. The products have had excellent acceptance from the local customers and there is an e-commerce operation in place as well as a hub for receiving imports directly from Asian suppliers thus avoiding payment of import tariffs twice over. In the light of the performance in Uruguay, in 2019 the Company decided to also open stores in Argentina, a country with a large population, a favorable competitive environment and with commercial opportunities arising from a presence within the Mercosur bloc. In December, four stores were opened in Argentina, two of them in Buenos Aires and a further two in Córdoba, all six of them adopting the same standard and positioning as other Renner stores.

PRODUCT

The Company is constantly investing in the reactivity, flexibility and agility of its business. And 2019 was no different. During the year, the use of non-dyed fabrics was increased, reducing the need for importing already pattern-printed fabrics, resulting in greater speed of purchase and flexibility in manufacture. In addition, the proportion of items with up to 60 days lead time increased as a result of the various improvements implemented. Currently more than 15% of domestic purchases are executed within a 30-day average.

With respect to innovation in the Product area, Renner concluded the first stage of the implementation of PLM (Product Lifecycle Management), a management system for the product life cycle and allowing the digitalization of the development process of the items, centralizing the management of the collections and the tracking of items. The system also allows greater standardization of processes and improves supplier integration and management of materials. The year concluded with all domestic production items being developed and their purchase orders channeled through the system. In addition, for imported products, the development stage has already been implemented.

During the year, the Company continued to examine alternatives for the use of Advanced Analytics in the quantification of the fashion trends. In this context, the launch of a product using trends captured from consumer data and characteristics of products is under development. The aim is to increase the probability of success in predicting the direction of a fashion trend and enhancing agility in decision making from the outset of the process of developing the collections.

Also, for the assortment and allocation of products in the stores, the Company has begun to implement this process based on predictive models, whereby algorithms forecast the demand per item and per store and thereby rendering distribution data driven. In 2019, items distributed without human intervention amounted to about 8% of total sales and generated an incremental revenue of 12% for these products with a corresponding reduction of 18% in the inventory needs. Furthermore, since April, sales forecasting is using Artificial Intelligence, bringing greater precision and helping decision making.

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LOGISTICS

In 2019, several improvements were made to logistical operations and important progress made in both agility and productivity, which has brought significant advances in store delivery times – reduced by 20% - and increased store servicing punctuality to 90%. Regarding productivity, making more optimal use of delivery trucks with a 10% increase in the number of items per vehicle and consequent reduction of travels.

The management of the product flow is now executed on an integrated basis between the Product, Operations and Supply Chain areas, in this way fine tuning the distribution process. This initiative has resulted in 20% gains in consistency of basic instore items.

Work on the construction of the Cabreúva - SP Distribution Center with a 150 thousand m2 capacity has begun as part of the plan for evolving the logistics network. This project will use new automation technology and will serve the omnichannel operation, allowing gains in efficiency and speed, improving the synergies between the businesses. The DC’s construction will be according to the built to suit model and operations are expected to begin in 2022.

CAMICADO

Acquired in 2011, Camicado aims to enchant people with home and decoration experiences, being the largest retailer in this segment. It has a large variety of products, among them articles for household decoration, kitchen utensils, table sets, small home appliances, cutlery, bed, bath and tableware and organization. The store network is located nationwide through 114 units, of which 9 were rolled out in 2019. All the stores are located in shopping centers with an average sales area of 427 m2, equivalent to an overall total of 48.7 thousand m2 in sales area. In 2019, 3 units were closed following a review of the profitability of the operations.

Camicado has also made headway in the direction of providing a single shopping experience for its customers, irrespective of channel. In the second half, it launched its e-commerce app and the products from its online platform already being sold in all bricks and mortar stores. This together with other functional improvements to the site, has led to an increase in conversion ratios and traffic. Sales through the e-commerce channel reported significant growth in 2019.

In terms of Camicado’s own marketplace, during the year new partners have been established with an increased number of sellers. Through this platform it is possible to expand the assortment of available products, offering a more comprehensive home and décor solution for consumers.

Furthermore, the business also sought operational improvements such as inventory adjustments, a revised merchandise mix, and redesigned processes for better execution of operations. These topics have been mapped out and are being implemented by the new business management team with the aim of restoring profitability.

YOUCOM

Youcom was launched in 2013, its target public being the middle class in the format of a specialized store, enchanting and connecting people with a young lifestyle. The units have an average size of 165 m2, with a differentiated ambience, offering quality products at competitive prices with a strong fashion appeal.

During the course of 2019, Youcom continued to expand its store network, rolling out 9 units, and in so doing breaking through the 100 stores mark. As part of an ongoing process for improving the profitability of its operations, 2 units were closed in 2019. Thus, at the end of December, Youcom was operating 101 physical stores in 11 states plus the Federal District, with a total sales area of 16.7 thousand m2.

In the same way as the Company’s other businesses, Youcom also took steps to structure its omnichannel operation, offering its own "Store Pickup” service as well as initiated the pilot of “Ship from Store” operation for online purchases. Progress has also been made in the use of customer data, allowing identification and a greater understanding of purchasing profile and helping develop customer relationships and the product mix on offer.

ASHUA

The Ashua Curve & Plus Size brand was launched in 2016, exclusively selling through Renner’s e-commerce channel, offering products with sizes from 46 to 54 which enhance the value of curves and the female body, providing both quality and fashion information. As a result of customer demand and in response to good sales performance, in 2018, three physical stores were opened, each one already operating in the omnichannel environment.

Good customer acceptance of the first units resulted in the rollout of a further 5 stores in 2019, albeit still on the basis of a pilot operation, marking the brand’s debut in the city of Rio de Janeiro in addition to its existing footprint in the states of São Paulo and Rio Grande do Sul. By the end of 2019, Ashua had 8 units in operation with an average sales area of approximately 240 m2.

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REALIZE CFI – FINANCIAL PRODUCTS

Realize Crédito, Financiamento e Investimento S.A. - Realize CFI is the Financial Institution which supports Renner’s retail business through the management of financial products. It aims to enchant clients with financial experiences and solutions that impact their lives. The products are offered to Renner’s customers as instruments of convenience and loyalty, aligned to the Renner’s value proposition.

In December 2019, Realize CFI had a total credit portfolio of R$ 3.4 billion, largely consisting of two types of card: the Renner Card (Private Label), which was created in 1973 and one of the first store cards in Brazil, and the Co-Branded Card with the Mastercard and Visa flags and known as “Meu Cartão”. The latter card can also be used at other establishments in Brazil and abroad. For shopping at Renner stores, both offer payment options either in the form of up to five interest-free monthly installments or eight fixed monthly payments with interest. The Saque Rápido (Quick Withdrawal), a personal loan facility, is also offered to eligible customers, together with some assistance services and insurances.

Realize CFI also saw some important developments in 2019, enhancing convenience and improving the customer experience. The entire process from the granting of credit to collection and renegotiation are now totally digitalized including the use of facial biometry, which both facilitates and also brings more security to the process. In this context, during the year attendance via chatbots, through the use of Artificial Intelligence was introduced for services related to collections and customer accounts. Greater convenience and agility has been provided for the co-branded cards through Meu Cartão Agora where the card is issued and enabled for immediate use. The contactless version of the card for proximity payments has also been launched.

In addition, for increasing mobility and autonomy for the customer, new functions were included in the cards section of the Renner app. Among the new features on offer are the renegotiation of accounts and contracting of the Saque Rápido facility with withdrawal of the amount at the store or credit in account.

Additionally, the pilot operation for the new Relationship Program was introduced, benefits of which increase customer loyalty through the shopping experience. Purchases at Renner stores generate points, which are accumulated for an upgrade in category and as the customer upgrades the categories, different benefits accrue in the form of product, discounts and partnerships as well as in differentiated experiences.

ECONOMIC-FINANCIAL PERFORMANCE

The year 2019 was characterized by the consistency of the collections, the efficiency of the operations and by adequate inventory assortment. These factors together with the improvements in the customer shopping experience, mainly through the introduction of technology in different processes, stimulated improved customer traffic through Renner’s stores.

Thus, Net Revenue from Merchandise Sales reached R$ 8,474.7 million, a growth of 13.2%, with Same Store Sales improving by 8.7%, indicative of solid gains in market share during the year given the evolution of just 1.1%, for the year 2019 up to November for the sector as a whole according to the IBGE’s (Federal Government Statistics Office) Monthly Retailing Survey Index.

COGS posted an increase of 13.8% over 2018 and slightly more than the growth in Net Revenue from Merchandise Sales. Consequently, Gross Profit from the Retailing Operation registered growth of 12.8%, equivalent to a Margin of 56.3%, flat in relation to 2018 (-0.2 p.p.). Improvements in the reactivity of the business and quality of the products offered reflected this performance, offsetting almost entirely the negative effect of contracted foreign exchange for imported items, the latter largely in the first half of the year.

Selling, General and Administrative Expenses (SG&A) were down 2.7% in 2019, basically a function of the adoption of IFRS 16, diminishing this account by R$ 411.1 million. In comparative terms, these expenses increased by 12.2%, and below the 3.112,3growth of 13.2% in Net Revenue, guaranteeing an operating leverage of 0.4 p.p.. This result reflects the lower increase in Selling Expenses (+11.6%), in turn due to productivity gains and the greater efficiency of the operations.

General and Administrative Expenses amounted to R$ 796.2 million, representing 9.4% of Revenue from Merchandise Sales, flat in relation to the 9.3% for 2018, despite the initiatives surrounding the implementation of the Digital Cycle.

Other Operating Expenses were R$ 53.2 million against R$ 30.0 million, in 2018. This increase was mainly driven by higher provisions for the employee Profit Sharing Program (PPR) (+61.7%) and reflecting corporate performance in the period, notwithstanding the the booking of a higher amount of tax credits in 2019. These credits totaled R$ 87.4 million against R$ 43.6 million in 2018, and mainly the result of legal rulings which reduced social security charges as well as a revision of the methodology for calculating the SAT – Occupational Accident Insurance.

Adjusted EBITDA from Retailing was R$ 1,586.6 million in 2019, 11.4% higher than the previous year, equivalent to a Margin of 18.7%, versus 19.0% in 2018. This performance is explained principally by the increase in Other Operating Expenses and by the effect of the adoption of IFRS 16, which reduced this result in R$ 35.2 million (0.4 p.p.). If the effect of IFRS 16 is excluded, EBITDA from Retailing would have risen by 13.9% and equivalent to a Margin of 19.1%.

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The Financial Products Result amounted to R$ 391.5 million, an increase of 12.0%, due to higher income generated mainly from the Co-branded Meu Cartão and reflecting a rise of 42.6 % in this portfolio. In addition, growth in the Private Label revenue was due to lower funding costs and the appropriation of interest on transactions which since April, have been booked to Realize CFI. Net Losses were 35.8% higher in 2019, mainly due to greater Private Label provisioning as a consequence of the Realize CFI transactions and higher volumes of Meu Cartão. Operating Expenses increased 12.0%, lower than growth in Net Revenue from the operation.

The total financial products portfolio posted year-on-year growth of 23.6%, mainly due to the greater use of Meu Cartão, portfolio of which totaled R$ 2,070.6 million (+42.6%). The Private Label portfolio in turn amounted to R$ 1,317.3 million in December 2019, 2.7% greater than in 2018 while outstandings for the Saque Rápido facility rose 9.8%, reaching R$ 55.8 million.

As of December 2019, Renner Cards totaled 32.5 million units, representing a share of 43.7% of merchandise sales versus 44.2% in 2018. The percentage is lower than the preceding year, principally due to the reduction in the share of the purchases made via the installment, interest bearing 0+8 credit plan, reflecting the behavior of the customer where there is less propensity for interest bearing installment purchases.

In 2019, the Financial Result, Net was negative at R$ 131.8 million, an increase of 145.8% over 2018, above all due to the booking of R$ 82.2 million of Financial Expenses for Leasing, mainly reflecting the adoption of IFRS 16. On a comparable basis, this result was a negative R$ 49.6 million against R$ 53.6 million and also negative in 2018, with the reduction in financial income being compensated by the lower costs of financing in the period.

In 2019, the Company generated a Free Cash Flow of R$ 297.6 million, a reduction of R$ 304,9 million from 2018 due largely to Operating Financing of Financial Products. With the liquidation of the FIDC in April 2019, responsible for financing the Private Label operation, this financing function has been transferred to Realize which uses proprietary capital.

As at December 31, 2019, the Company’s Net Debt stood at R$ 272.7 million, reduced from the position as at December 31, 2018. The decline was due to lower levels of Operating Financing following the liquidation of the FIDC as commented above and the stable levels of Cash and Financial Investments.

Net Income for 2019 amounted to R$ 1,099.1 million, reflecting a growth of 7.7% compared with 2018, equivalent to a Margin of 13.0% against 13.6% in 2018. The reduction in Net Margin is largely due to the normalization of the effective rate of income tax. In 2018, non-recurring tax credits were booked to the accounts following a favorable court ruling with no right of appeal on the tax deductibility of the Employee Food Program (Programa de Alimentação do Trabalhador – PAT) as well as the booking of amounts deemed as subsidies for investments pursuant to Complementary Law 160/17.

Further to the Company’s long-term strategic plan in 2019, the investments in fixed assets were R$ 751.4 million. Of this amount, 34.9% were used for the opening of 52 new stores, of which 29 Renner, 9 Camicado, 9 Youcom and 5 Ashua. A further, 32.9% was expended on IT Systems and Equipment and 19.3% on Distribution Centers and directed towards the start of construction work on the new DC in São Paulo. The remaining 12.9% was applied in the remodeling of units and others.

Fiscal Year 2018

In 2018, we began to prepare for a new cycle which is beginning to take shape. In this context, following the conclusion of the necessary infrastructure and the principal foundations, with the updating of the ERPs systems and the financial products and e- commerce platforms, we started on our path in the direction of the Digital Cycle. We have set out what is to go digital for Renner and worked on raising the awareness in our managers and teams on the evolution in our mindset in order to use technology to achieve and reinforce our value proposition. We have established the roadmap of work in the direction of digitization of the Company and we have organized this around three major structural projects: the first, directed to personified communication and construction of the Unique View of the Customer, the second, focused on the use of data for the Product Life Cycle, and the third, relative to the Omnichannel Transformation, with the complete integration of online and offline sales channels.

In this last year, we have already taken strides towards implementing these digital initiatives. We have launched new sites and apps for online sales at Renner, Camicado and Youcom, and also introduced smart devices at Renner stores, increasing the productivity of the operations and customer enchantment. These devices have apps for remote point-of-sales systems, faster checking for product availability, replacement and price markdowns as well as issuing sales management reports.

Already totally digital from conception, Realize CFI also reported important progress: it has launched a facial recognition system for reducing fraud and the self-issue of cards, with online approval of credit and immediate authorization for purchases. We have also developed our own Negotiation Portal which provides customers with an online self-service channel for the negotiation of past dues in an agile, secure and very simple way. The launch of the Portal has been instrumental in an increase of more than 30% in reaching agreements with delayed payment customers.

As to the issue of Sustainability, in 2018, our commitment to increasingly responsible fashion has gained traction. The year saw the launch of Renner’s most important project within the scope of sustainability: the Re Seal, which represents the Company’s 58

commitment to bring this theme to the forefront of all our stakeholders. Since the first half, the stamp has been affixed on labeling of products manufactured with lower environmental and social impact.

RENNER

In line with the continued plan of expansion at Renner, 26 stores were rolled out in 2018, of which four were unveiled in Uruguay. The Company constantly revises and evaluates the profitability of its operations and for this reason closed five stores during the year. There are currently 351 units in operation with an aggregate sales area of 632.7 thousand m2.

Productivity is one of the most critical aspects of Renner’s operation and in 2018, some important initiatives were taken in this direction. The operational interface for the points of sale was modernized permitting the installation of touch monitors at checkout points as well as dedicated screens for customers. This additional automation has simplified the process, facilitated service and increased the transparency of the operations for the customers as well as reducing employee training time.

During the last year, investments were also made in improving instore mobility. With upgraded Wi-Fi network structures, smart devices can be used at all units, improving service response and supporting store management, optimizing the time taken by employees in conducting a series of activities.

For the customer, the principal use of these devices is focused on the mobile checkout, permitting the conclusion of a purchase from any instore location as well as for rapid real time checking of inventory on behalf of the customer for verifying stock as to the availability of a given product. From the employees’ point of view, other applications permit more assertive actions and velocity in markdowns and replacement of products in the sales areas as well as the management and the instantaneous monitoring of store performance, optimizing managerial time, enabling faster decisions to be adopted and further shifting the focus to customer service.

In 2018, the Company also made progress with the project for installing RFID (Radio Frequency Identification) at Renner. Through a process of radio frequency, this allows product localization, counting and basic information to be identified very quickly and precisely. Tests have been made and a pilot project already implemented, initially for reducing stockouts and enhancing the inventory process.

E-COMMERCE

The new Renner e-commerce channel was launched in early 2018. In addition to upgrading the layout, more focused on fashion and lifestyle, the new virtual page also brings with it a series of new functions and services for enriching the online shopping experience. These functions and services include login via social networks, image search, one click shopping, voice search and the wish list, all of this with more speed and innovation.

The native app was installed at the year-end, since then offering a greater number of services to our customers as well as being more user friendly. In 2018, 75% of online sales were conducted via mobile with revenues via app growing by more than 260% in relation to 2017.

In line with the Omnichannel Transformation project, products purchased through the Renner e-commerce channel can be picked up at any store in Brazil. Besides providing a comfortable and versatile experience, this in-store pickup initiative has proven very positive by increasing the average ticket size as well as the volume of customer traffic through the physical stores. Approximately 25% of online sales were delivered to customers instore and about 10% of the consumers made additional purchases when picking up goods bought online. In this same context, new models of delivery were implemented: in Rio de Janeiro we have Same Day Delivery, in São Paulo, Next Day Delivery while express delivery is available in 23 estates in Brazil.

Additionally, the implementation of RFID will also improve stock control and allow the Company to use store inventory for e- commerce sales. With these developments, important improvements are expected both on the customer front, the order being received sooner from the nearest store, and also for Renner by reducing its expenses with freight and transportation.

URUGUAY This operation began in 2017 and since then, receptivity from Uruguayan customers has been very positive with performance above expectations. The year 2018 was important for the maturing of some of the processes created for replication of the business model outside Brazil.

PRODUCT As part of the continued Fashion Retailer Cycle, in 2018, the process of specialization of the teams was concluded, while some of the brand teams were also reinforced, principally in the design area. Innovations were also made in the launch of products with the creation of in-season capsule collections, where the entire process from trend capture to the launch of the product is made in a more agile manner.

As to the use of technology for product development, Renner has begun the PLM (Product Lifecycle Management) pilot project. This is a product life cycle management system which will allow the digitization of the development process of the items from 59

trend capture to the purchase order, centralizing the management of the collections and the tracking of items. The system ensures greater standardization of processes through the creation of a data trail relative to the capture and development of the products. The system also improves the integration with suppliers and the management of materials.

Again during the year, Renner has begun the project for quantifying the predictions of fashion trends and ensuring analysis and correlation of external (social media, international fashion e-commerces, etc.) and internal data. Using this tool, it is possible to increase the probability of making the right predictions as to tendency and accelerating the decision making process right from the outset of the development process of the collections.

Additionally, the Company has two projects under development for assortment and distribution of items to the stores: the first relates to distribution based on prescriptive Advanced Analytics models, in which algorithms predict sales per item (SKU) and by store using historic data, in this way realizing data-driven distribution. The second project involves the digitization of the assortment, using algorithms for identifying the ideal mix considering the characteristics of each store. Both initiatives increase product assertiveness at the units with positive effects on turnover, sales and margin.

LOGISTICS Some important transformations occurred in the logistics operations in 2018, leading to new levels of productivity, velocity and precision, resulting in a 7% reduction in product delivery times to the stores. A pilot project is also underway for nocturnal deliveries, such that the stores are able to begin their activities immediately the following day.

In terms of the logistical network and in the light of the increase in e-commerce operations, the Rio de Janeiro DC has been expanded with a revised layout to guarantee greater productivity and a more agile service.

CAMICADO

In 2018, 10 new stores were opened. All stores in the chain are located in shopping centers and have an average sales area of 433 m2.

Camicado’s e-commerce business was also modernized during the year, a new online platform being launched in October. The new site gives customers the same shopping experience as with the physical stores where products are arranged by collection, as well as offering more responsive browsing, with more functions and services at the disposal of the user. At the end of the year, Camicado also began a pilot project for instore pickups in 11 units. In addition, the new e-commerce facility brought improvements to the wedding registry list, an important segment in this business, offering a greater range of personalization alternatives to the customer.

The new online platform has also enabled the creation of Camicado’s own marketplace. During the year, all functions were created and tested for operationalizing this platform as well as developing partners (sellers). During the same period, progress was also made on work which will allow Camicado to participate in the activities of third party marketplaces.

YOUCOM

During the course of 2018, Youcom proceeded to expand its store network, rolling out 16 units in different regions, including four states where it still did not have a presence. As part of the ongoing review of profitability of its operations, 6 units were closed in 2018. At the end of December, Youcom was operating 94 physical stores in nine states plus the Federal District, amounting to 15.5 thousand m2 of sales area.

In the same way as the other businesses, in July, the Company launched its new e-commerce site. This brings an updated layout with greater fashion content and new functions and services which enrich the online shopping experience. Among new features, particularly important are additional search functions, product visualization and customized browsing.

ASHUA

The Ashua Curve & Plus Size brand was launched in 2016, exclusively selling through Renner’s e-commerce channel, offering products which enhance the value of curves and the female body, providing both quality and fashion information. As a result of customer demand and in response to good sales performance, in 2018, three physical stores were opened in the brand’s name, each unit with a sales area of between 200 m2 and 250 m2.

The opening of the bricks and mortar stores was a natural evolution for the brand which had initially established its business through online sales, leveraging the capillarity of e-commerce for serving women throughout Brazil. The first store was opened in September in Porto Alegre, and the following two in the city of São Paulo. The units already operate in a totally omnichannel environment in line with their origins in the digital universe.

REALIZE CFI – FINANCIAL PRODUCTS

Already totally digital right from conception, Realize CFI has also experienced important developments in the direction of the new cycle. Lojas Renner was the first retailer to completely digitize the process of capture, analysis, granting of credit and credit 60

card liberation. Adjustment of limits over time and other services have also been digitized. For this purpose, mobile devices are used for facial recognition at any point in the store, significantly reducing fraud and the time involved in the capture process.

Using the “Quero Cartão Renner” app, the customer is able to effect the capture by himself using his own smartphone. The process is very secure and while being faster, uses exactly the same methodology of credit concession as other formats, including the use of facial recognition, all of which can be concluded with just a few clicks. Renner has integrated the e-commerce channels and Realize CFI, and is thus the only retailer to provide a credit card instantaneously and then make it available for purchase at the same time.

The Realize CFI’s website and app has also been updated with simplification of the installment payments process. The use of these channels already represents approximately 30% of the monthly receivables using payment booklets and invoices. As well as reducing costs, the use of these channels is an incentive to effecting purchases via e-commerce.

In 2018, a Negotiation Portal was set up for providing an online self-service channel for negotiating debt, quickly, safely and very simply. With the launch of the Portal there has been an increase of more than 30% in agreements with past due customers, the agreed payments subsequently being honored by more than 75% of the customers.

As consequence of the initiatives abovementioned, Company reached Net Revenues form Merchandise Sales of R$ 7,485.4 million, an expansion of 13.4%, and Same Store Sales of 7.4%. The Gross Profit from Retailing Operation increased 15.0%, compared to 2017, and the Gross Margin was 56.5%. The expansion is explained by the hedges contracted on imported goods.

As Selling, General and Administrative Expenses (SG&A) rose 12.7% in 2018, less than the growth of 13.4% in Net Revenue for the period, ensuring operational leverage.

Selling Expenses were R$ 2,075.4 million, equivalent to 27.7% of Net Revenue from Merchandise Sales as opposed to 28.3% in 2017, reflecting productivity gains and operational efficiency. General and Administrative Expenses in turn were R$ 699.6 million, 9.3% of Revenue from Merchandise Sales compared to 9.0% the previous year, principally a reflection of reinforcement of structures in the principal areas of the Company in the last twelve months in order to guarantee the competitiveness of the business, as well as the Digital Cycle initiatives adopted.

Other Operating Expenses amounted to R$ 30.0 million against R$ 70.9 million in 2017, this decrease due to recognition of tax credits and lower provisions for the employee Profit Sharing Program (PPR), due to the presented operational result.

Adjusted EBITDA from Retailing in 2018 was 24.4% greater than the preceding year. The result was largely due to the expansion in Gross Margin, the dilution of expenses and the reduction in Other Operating Expenses. The Adjusted Margin from Retailing was 19.0%, versus 17.3% in 2017, a 1.7 p.p. improvement.

Revenues from Financial Products increased by 11.2%, driven by greater use of the Co-branded Meu Cartão and lower funding costs, with the migration of the portfolio to Realize CFI, initiated in 3Q17, compensating the reduction in rates charged for the principal products. Private Label revenue fell due to the reduced participation of interest-bearing installment on sales and the purchases with Meu Cartão at Renner stores, using the booklet payment format, that ceased to be registered in the Private Label portfolio and were transferred to the Meu Cartão portfolio.

Net Losses were 9.7% greater in 2018, this a reflection of the increase in the Meu Cartão portfolio. This increase – below the 20.8% increase in the credit portfolio as a whole, reflects an improvement in the process of granting and recovering of credits.

Operating Expenses increased by 20.9% due to the increase in Meu Cartão processing volume, costs of compliance of Realize CFI and the customer call center which were greater due to recent regulatory changes implemented by the Central Bank of Brazil (BACEN). The total financial products portfolio, net of the FIDC fees, reached R$ 2,789.5 million, a year-on-year growth of 20.8%. The gross Private Label portfolio amounted to R$ 1,281.2 million in December 2018, 9.9% greater than the preceding year. The Saque Rápido (Quick Withdrawal) portfolio fell 29.3% and totaled R$ 50.8 million. The gross portfolio of Meu Cartão was R$ 1,457.4 million, an increase of 36.1%, principally due to the unification of limits and also greater use of this product.

In relation to delinquencies, Losses, Net of Recoveries on the Portfolio were lower for all three products, reflecting an improvement in the processes involving the granting and recovery of credit. In the case of the Saque Rápido, the decline was more accentuated due largely to the improvement in levels of recoveries realized on a significantly larger portfolio from preceding periods. With Meu Cartão, this relationship was lower despite the more robust growth of the portfolio.

The Total Adjusted EBITDA recorded growth of 20.2%, representing a margin of 23.7%, versus 22,4% in 2017, reflecting stronger EBITDA Margin from Retailing.

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Fiscal Year 2017

Our business model proved its resilience in 2017, when we resumed a growth trajectory and further ramping up our investments despite the many challenges on the Brazilian macroeconomic front. What drives us is undoubtedly the passion we feel for what we do. We have a sparkle in our eyes, a desire to do more and an inability to accept the status quo, all of which is what drives us forward.

Proximity to the customers, knowledge of the fashion business and a set of daily practices focused on the simplicity of processes and directed towards operational efficiency are what have allowed us to maximize the opportunities for expansion with the opening of 70 stores during the year.

We have also concluded some important projects which will be instrumental in allowing us to move forward and preserve our competitiveness. During the year, we completed an important stage in infrastructure investment so that we now have a modern technological platform which will serve as a foundation for integrating the shopping experience in all channels.

We began this process with the construction of new Distribution Centers, which allowed us to operate a new logistics model. We then undertook a complete updating of the Company’s ERPs and last year, concluded the modernization of the e-commerce and financial products platforms. These are now ready to offer new functionalities and services in line with leading international benchmarks.

All these steps will provide us with greater accuracy and control over inventory, promoting productivity gains and greater use of new technologies and, consequently, an improved shopping experience for our customers. We also believe that this process of updating has been critical to offering a multichannel experience, leveraged with the use of data, significantly increasing our proximity to customers.

An event of particular importance in 2017 was the incorporation of Realize CFI, our Financial Institution, which will support the core retailing business. Realize CFI now provides us with more agility and flexibility for managing the financial arm of the business. It also gives us a capability to offer new functionalities and services to card holding customers, thus fostering improved relationships and interactivity with the Renner brand. As for the infrastructural aspect, during the year we finalized the replacement of the existing financial products platform for a more modern and flexible one, giving us faster connections with internal and external systems. Additionally, we digitized the processes for granting and recovery of credit, providing more convenience and agility to our customers.

Another key event during the year was the unveiling of the first Renner stores outside Brazil. As from September, we launched our brand in Uruguay where we already have three units in operation. This was a key step for testing our business model abroad and for consolidating technological infrastructure and processes. To date, prospects are positive in the light of the good receptivity of Uruguayan operations.

In the light of the various initiatives mentioned above, in 2017 we reported Net Revenue from Merchandise Sales of R$ 6.600.1 million, growth of 15.4% and Same Store Sales of 9.2%. Gross Margin from the Retail Operation was 55.7% and Total EBITDA, 22.4%, reaching R$ 1,475.8 million. Net Income was R$ 732.7 million, growth of 17.2%. Net income was R$ 732.7 million, a 17.2% growth. Over the course of the year, we saw growing customer traffic through the stores and posted an outstanding performance in apparel retailing in practically every month of 2017 according to IBGE (Brazilian Government Statistics Office) data. The average daily trading volume of our equities on the stock exchange was R$ 87.1 million, thus maintaining our position as one of the most liquid shares among companies in the Brazilian retail sector.

Thus, Gross Profit from the Retailing Operation reported growth of 15.4% relative to 2016 with a margin of 55.7%, flat in relation to the preceding year. The exclusion of the ICMS sales tax from the PIS and Cofins charges base since April has also had a positive influence on the margin. However, the economic environment continued to impact consumer sentiment, the latter with sensitivity to price over the course of the year. Equally, improved margins at Camicado and Youcom of 54.1% and 60.3%, respectively, also contributed to this result.

Selling, General and Administrative Expenses (SG&A) rose 16.2% in 2017, principally due to projects with work in progress at the Company and the rate of store rollouts. Proportional to Net Revenue from Merchandise Sales, operating expenses were practically unchanged, a reflection of efforts at Renner to control the routine expenses of the businesses.

Selling expenses were R$ 1,792.0 million, 27.2% of Net Revenue from Merchandise Sales, against 27.0% in 2016. In turn, General and Administrative Expenses reached R$ 610.7 million and represented 9.3% of Net Revenue from Merchandise Sales, against 9.1% for the same period in 2016.

Other Operating Expenses totaled R$ 131.0 million versus R$ 28.7 million in 2016. This increase is due to the impact of non- comparable items which positively influenced the result in 2016 but were not repeated in the same proportion in 2017, notably the reduced Recovery in Tax Credits and the normalization of provisioning for Employee Profit Sharing in the result in the light of the Company’s operating performance during the year.

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Adjusted EBITDA from the Retailing Operation was 5.2% higher year-on-year, reaching R$ 1,144.2 million and reflected principally the non-comparable items in Other Operating Expenses that positively impacted in 2016. As a result, Adjusted EBITDA Margin from Retailing was 17.3%, versus 19.0% in 2016.

Over the course of the year, the Financial Products business underwent some changes resulting in alterations to the card processing systems as well as the startup in operations of the Financial Institution.

In the light of these events, in December 2017, the Private Label portfolio amounted to R$ 1,181.2 million, 6.0% lower year-on-year while the Saque Rápido fell 50.3%, to R$ 71.9 million. Conversely, the Meu Cartão portfolio stood at R$ 1,063.4 million, an increase of 100.8% and impacted principally by the unification of limits as well as by the lengthening of maturities for financing invoices in installments following the Central Bank Resolution 4549, which since April 2017 changed the functioning of revolving credit lines.

Revenue, Net of Funding and Taxes was 18.9% higher than in 2016, largely due to Co-Branded Meu Cartão business and lower funding costs. Increased revenue from Meu Cartão reflects the greater use of the product and the incorporation of revenues from booklet payment operations together with cash withdrawals. In this context, Private Label revenues rose 3.8% while Saque Rápido business recorded a decline of 19.2%. Worthy of note is that Private Label revenue continued to be depressed by the reduced use of the interest bearing 0+8 installment credit plan, this basically a reflection of a changing customer mood.

Credit Losses, Net of Recoveries posted a decrease of 2.4% in relation to 2016. This follows measures taken in the last few years to improve the quality of new credit operations, management of the credit limits and more efficient collections. The increase in Meu Cartão losses reflects the greater level of provisioning, a result of the increase in the portfolio during the year.

Operating expenses rose 32.0% compared with the preceding year, largely due to Meu Cartão processing costs and in turn a function of the increase in volume, to higher expenses associated with credit recoveries and overheads in relation to the incorporation and operation of Realize CFI.

In 2017, the Financial Products Result reported year-on-year growth of 32.0%, representing 22.5% of Total EBITDA, reaching R$ 331.6 million, largely due to improved levels of revenue and credit quality. b. variations of revenues attributable to changes of prices, exchange rates, inflation, changes of volumes and introduction of new products and services

Company constantly works in differentiation of its products where every effort is in delivery of quality items, with higher added value comparing with competition. The fashion segment has, in its products, extremely short life cycles, with changes that make difficult comparison of prices from one period to another.

Thus, even though inflation to the consumer, measured by IPCA (index used by the government for inflation goals), was 4.31% in 2019 (3.75% in 2018), this cannot be considered the most significant impact on sales growth reported by the Company. Thus, comparing or attributing revenue growth because of volumes changes might lead to improper conclusions, because the same products are not necessarily being offered from one period to another. Company’s prices policy has low sensibility on changes derived from foreign exchange variation. The products traded by the Company are mostly from national origin, which allows the administration of fluctuations of prices in imported products, without significant changes in consumer’s price.

In December 2019, four stores were opened in Argentina, starting sales operations in that country, therefore, there are no impacts on the variations in revenues attributable to the correction of inflation in 2019. c. impact of inflation, variation of prices of main inputs and products, of foreign exchange and interest rate on the operating income and on the issuer’s financial income

The fashion segment has, in its products, extremely short life cycles, with changes that make difficult comparison of prices from one period to another, once we are not offering to the consumer the same product. Therefore, comparing or attributing revenue increase to volume of pieces sold may lead to improper information, because Company does not recognize it as an adequate metric for disclosure. The same logics prevail regarding costs of goods sold.

Even if it is reasonable to estimate that inflation rates make sensitive both revenue and costs and expenses, we understand that improvements in the production processes of the supply chain and in Company’s management neutralize a relevant part of effects which eventual price increases in our costs and expenses could generate, therefore, we believe that the operating income does not suffer material impact due to fluctuations in the inflation rates currently perceived in the Brazilian market.

Company’s prices policy has low sensibility to derived from foreign exchange variation. Our activity is completely directed to the domestic market and our products are, mostly, from national origin, which allows the administration of fluctuations of prices in imported products, without significant changes in consumer’s price. It is also emphasized that, in order to reduce possible impacts in profitability of imported products resulting from changes in foreign exchange rates, Company has been contracting hedge operations, through forward dollar call options (NDF- Non-Deliverable Forward). Once the purchases planning is defined, it is the

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basis of the price level of the currency that enables trade of goods in local market within the standards of expected profit margin and probable delivery terms.

When we limit the foreign exchange risks incurred in Company’s operations execution, through derivative instruments contracting, we seek to guarantee minimum yield in transactions that involve assets or liabilities priced in foreign currency, as in profitability derived from trade of imported products or in limitation of costs in debt operations in foreign currency.

Thus, in the last three years the Company´s sales increase was originated mainly from the expansion plan, as well as the maturation of new stores. The gross margin from retail operations also showed consistent growth, which reinforces that variations in inflation, FX and interest rates that have occurred over the years brought no material impact on the Company's results.

Also, the financial result remained absolutely aligned to the capital structure used, consisting basically by financial revenues related to the cash and cash equivalents, as well as by financial expenses regarding the debt service and ordinary banking expenses, mainly, issued debentures debts and borrowing (working capital - law 4.131).

10.3 Officers shall comment about relevant effects that events below had caused or are expected to be caused on the financial statements of the issuer and on its incomes: a. introduction or disposal of operating segment

No operating segment was acquired or disposed during the fiscal years ending December 31, 2019, 2018 and 2017. b. incorporation, acquisition or disposal of equity interest

Year ended December 31, 2019

Constitution of corporate stake

Lojas Renner Trading Uruguay S.A.

In September 2019, the Company set up Lojas Renner Trading Uruguay S.A. in order to centralize imports from Asia and sell to the Company's subsidiaries based in Latin America except for Brazil.

Year ended December 31, 2018

Constitution of corporate stake

The Board of Directors approved in December 2018 the constitution of subsidiary of Lojas Renner SA in Argentine for future investments in opening stores in that country. The Company plans the opening of up to three stores in Argentina in the second half of 2019. The stores will be in Buenos Aires and Cordoba, with the same standards and positioning as the countries in which Renner already operates.

Year ended December 31, 2017

Subsidiary partial split

On July 1st, 2017, the Shareholder´s Meeting of Renner Administradora de Cartões de Crédito Ltda. and Realize CFI S.A., both direct and indirect subsidiary, respectively, approved the partial split of assets and liabilities of Renner Administradora de Cartões de Crédito Ltda., and merger in the Realize CFI S.A.. According to evaluation report issued on July 1st, 2017, based on accounting records on June 1st, 2017, this transaction resulted in an Equity of R$ 1,000 (a thousand Brazilian Reais), which R$ 779.1 million related to assets and R$ 779.1 million related to liabilities corresponding to "Meu Cartão" operations.

In those corporate acts which approved that transactions, it was defined that any equity variations occurring between the June 1st, 2017 and the effective date of merger will be absorbed by Realize CFI S.A. As of this date, the subsidiary Realize CFI S.A will succeed all the rights and obligations treated in the related corporate acts.

Constitution of corporate stake

Realize CFI S.A.

In March 2017, Realize Participações S.A. and Dromegon Participações Ltda. paid up capital in Realize CFI S.A., which is regulated by Central Bank of Brazil (Bacen).

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c. non-usual events or operations

Year ended December 2019

Debentures – 9th Issue debentures

The Board of Directors of the Company approved, at a meeting held on March 18, 2019, the 9th (ninth) issue of debentures, in the total amount of R$ 400,000,000.00 (four hundred million reais) not convertible into shares, of unsecured, in a single series, subject to a public offering with restricted distribution efforts, pursuant to Law No. 6,385, of December 7, 1976, as amended by CVM Instruction 476, of January 16, 2009, and other applicable legal and regulatory provisions.

Financial bills

The Company, through its indirect subsidiary Realize CFI, issued Financial bills for private distribution, to finance operations and the ordinary course of business, in the amount of R$ 300,000,000.00 (three hundred million reais) issued on August 12, 2019.

Share Bonus

At an Extraordinary General Meeting held in April, the shareholders approved a 10% share bonus with the issue of 72,002,450 new common shares, being one new common share for every ten existing common shares held on the date in question with an attributed unit cost of R$ 14.44. Shares held as treasury stock, earmarked to the stock option plan, held in the restricted shares plan and as ADRs will also be eligible for the bonus.

Contingent assets - ICMS in PIS and COFINS calculation basis (update)

The Parent company’s lawsuit has already received a favorable decision issued by the Federal Court of the 4th Region, waiting eventual appeal to be presented by the Federal Union in face of of the decision that denied the proceeding or Special Appeal, interposed in view of the decision that under internal appeal, confirmed the denial of the Special Appeal of the Federal Government.

The lawsuit of subsidiary Camicado is awaiting a decision of the Regional Federal Court of the 3rd Region. Both are still pending a final court decision, hence, it is not possible to recognize the asset related to credits to be surveyed beginning as of 5 years preceding the filing of lawsuits up to the period of March 2017 (STF decision date).

Based on preliminary survey, prepared based on information available as of December 31, 2019 and according to court decisions rendered until now (both to determine the exclusion of ICMS highlighted in the invoices), a possible value of credits is estimated at approximately R$ 1,346,972 in the Parent Company and R$ 15,793 in Camicado for such period. The estimated amount may undergo significant changes, since: i) There is no final decision on the request for modulation of effects submitted by the Federal Government in the leading case files and judged in view of general repercussion; ii) There is no definition of how to calculate the exclusion of the ICMS shown on the invoice or the ICMS payable from the PIS/COFINS base; and iii) Decisions in processes in progress may be changed.

Lastly, there is no way to ensure when or whether the estimated amounts will actually be realized.

In relation to amounts related to periods later than STF decision date (March 15, 2017), when likelihood of loss is evaluated by legal advisors as remote, the Company has been recognizing effects on net income.

Year ended December 2018

CONTINGENT ASSETS - ICMS in PIS and COFINS calculation basis

ICMS in PIS and COFINS calculation basis - The Company has lawsuits in progress related to companies Lojas Renner S.A., Camicado and Youcom, for the purpose of obtaining the right to exclude ICMS from PIS and COFINS calculation basis, as well as offsetting amounts unduly paid. Lawsuits have already been favorably decided in Higher Courts, made by the Federal Regional Courts of the 3rd and 4th Regions and await a decision on Amendment of Judgment and/or appeals filed by the Federal Government. The likelihood of gain is assessed by its legal advisors as probable as to the merits and possible regarding the obtaining of patrimonial effects in relation to competencies prior to the date of the STF decision (which on March 15, 2017, decided, with general repercussion that ICMS does not comprise the calculation basis for the purposes of levy of PIS and COFINS). 54 As Company’s lawsuits are still pending a final court decision, it is not possible to recognize asset related to credits to be surveyed beginning as of 5 years preceding the filing of lawsuits up to the period of March 2017 (STF decision date). Based on preliminary survey, prepared based on information available as of December 31, 2018 and according to court decisions rendered until now,

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the Company estimates possible value of credits as approximately R$1,300,000 in the Parent Company and R$1,320,000 in Consolidated for such period. However, since there is no final decision on the request for modulation of effects submitted by the Federal Government in the leading case files, which is the subject of general repercussions, and whereas, in addition to modulating effects, the Federal Government also claims the establishment of a calculation method less favorable to the taxpayer (excluding ICMS tax payable from the PIS/COFINS base), the estimated amount may change materially. Lastly, there is no way to ensure when or whether the estimated amounts will actually be realized. In relation to amounts related to periods later than STF decision date (March 15, 2017), when likelihood of loss is evaluated by legal advisors as remote, the Company has been recognizing effects on net income.

IFRS 16/ CPC 06 (R2) leases

The purpose of the standard IFRS 16/CPC 06 (R2) (applicable as of January 1, 2019) is to unify lease accounting model, requiring lessees to recognize assumed liabilities against respective assets related to their right to use all lease contracts, unless the following characteristics are in the scope that the standard is not applicable:

i) contract with term equal to 12 months or lower; and ii) immaterial amount or is based on variable amounts. During 2018, Lojas Renner S.A. and its subsidiaries evaluated possible impacts from first-time adoption of standard CPC 06 (R2)/IFRS 16 on its financial statements. This evaluation was divided into stages, such as: i) Identification of contracts; ii) Transition approach; iii) Measurement of initial liabilities and initial assets; and iv) Effects in first-time adoption.

In the evaluation carried out by the Company’s Management, it was concluded that lease considerations are currently recorded as occupancy expenses will start to be recognized under “Depreciation” and “Financial expenses”. Although this new pronouncement does not introduce any change to total amount that shall be taken to net income over the contract’s useful life, it is correct to state that a temporal effect will occur mainly in net income due to the method adopted for recognition of interest and monetary restatements associated to leases, despite of no relevant effect as analyses carried out.

On January 1, 2019, the Company’s management will recognize a right of use asset and a lease liability at present value of R$1,719,658 in the Parent Company and R$ 1,993,746 in Consolidated.

Year ended December 31, 2017

Start of operations in Uruguay – Lojas Renner Uruguay S.A.

Another key event during the year was the unveiling of the first Renner stores outside Brazil. As from September, we launched our brand in Uruguay where we already have three units in operation. This was a key step for testing our business model abroad and for consolidating technological infrastructure and processes. To date, prospects are positive in the light of the good receptivity of Uruguayan operations.

Debentures

7th issue of debentures

The Company's Board of Directors approved, at its meeting on January 18, 2017, the Company's seventh issue of simple, non- convertible debentures, in a single series, for public distribution with restricted efforts according to the Law 6.385, of December 7, 1976, as amended by CVM Instruction 476, of January 16, 2009, and other applicable regulations.

Thirty thousand debentures were issued, with a nominal unit value of R$ 10,000, totaling R$ 300 million. The net proceeds obtained by the Company through the Issue will be used to extend the Company's indebtedness profile.

8th issue of debentures

The Company's Board of Directors approved, at its meeting on June 20, 2017, the Company's eighth issue of simple, non- convertible debentures, in a single series, for public distribution with restricted efforts according to the Law 6.385, of December 7, 1976, as issued by CVM Instruction 476, of January 16, 2009, and other applicable regulations.

Twenty thousand debentures were issued, with a nominal unit value of R$ 10,000, totaling R$ 200 million. The financial resources to be obtained will be used to maintain the Company´s cash flow policy.

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Subsidiary partial split

On July 1st, 2017, the Shareholder´s Meeting of Renner Administradora de Cartões de Crédito Ltda. and Realize CFI S.A., both direct and indirect subsidiary, respectively, approved the partial split of assets and liabilities of Renner Administradora de Cartões de Crédito Ltda., and merger in the Realize CFI S.A.. According to evaluation report issued on July 1st, 2017, based on accounting records on June 1st, 2017, this transaction resulted in an Equity of R$ 1,000 (a thousand Brazilian Reais), which R$ 779.1 million related to assets and R$ 779.1 million related to liabilities corresponding to "Meu Cartão" operations.

In those corporate acts which approved that transactions, it was defined that any equity variations occurring between the June 1st, 2017 and the effective date of merger will be absorbed by Realize CFI S.A. As of this date, the subsidiary Realize CFI S.A will succeed all the rights and obligations treated in the related corporate acts.

Authorization for the operation of a financial institution – Realize CFI S.A.

The Central Bank’s Financial System Organization Department, through the Notice 501609156 published in the Official Gazette – section 3, on June 23, 2017, authorized the operations of Realize Crédito, Financiamento e Investimento S.A. (“Realize”), financial institution incorporated by Lojas Renner S.A.

10.4 Officers shall comment about: a. significant changes in accounting practices

IFRS 16 – CPC 06 (R2)

As of January 1, 2018, the standard CPC 48/IFRS 9 replaced the standard CPC 38/ IAS 39 – Financial Instruments – With the adoption of IFRS 16 as from January 1, 2019, some changes have been made to the fixed portion of rental payments, classified as leases, requiring recognition of future commitments offset against the right of use in the assets. Until 2018, rental expenses were recorded as “Occupancy”, but are now recognized in the depreciation and finance expenses lines in the accounts. b. significant effects from changes in accounting practices

IFRS 16 – CPC 06 (R2)

Balance sheet accounts were subject to significant changes due to recognition of future commitments originated from contracts in lease scope. At first-time adoption, right-of-use asset value is equal to lease liabilities payable adjusted at present value, amounting to R$ 1,719,658 in the Parent Company and R$ 1,993,746 in Consolidated.

Beginning as of January 1, 2019, previous balance of leased fixed assets was reclassified to right-of-use asset and financial lease liability was incorporated into leases payable balance.

The Company’s Management chose to use the practical measure for transition and to not consider initial costs for measurement of right-of-use asset corresponds to initial lease liability value plus initial direct costs incurred, thus maintaining the initial lease liability value. Depreciation is calculated using the straight-line method according to the remaining term of contracts.

For the lease liability payable, of contracts that were in the standard’s scope, only minimum fixed rent value was considered as lease component for liability evaluation purposes. The measurement of lease liability corresponds to total future fixed rent payments (gross of taxes), discounted at a interest incremental rate. Considering that all contracts analyzed in the scope of application of the standard are rental agreements that provide for indexation to inflation indexes, and also considering the definition of the standard in the sense that the flows must not contain inflation projections, Company Management defined that the incremental rate to be considered for discounting these flows is a real interest rate, readily observable on the market, plus the Company’s risk spread. This definition of using the real interest rate, in the Company’s assessment, is the one that best reflects the characteristics of its contracts, with annual indexation terms, remaining necessary to “increase” a real interest rate to measure the liability.

Considering the effects on the result, according to IFRS 16 / CPC 06 (R2), the lease payments that were previously recorded as expenses with occupancy were recognized in the accounts of depreciation and financial expenses. Although this new pronouncement did not change the total that will be taken to net income throughout the contract’s useful life, method adopted for recognition of interest and inflation adjustment associated to leases brings a temporal effect in net income, with a decrease of R$ 23.2 million in 2019.

There is a temporary effect on income tax and social contribution, as we recognize a deferred tax asset that will be realized as rent contracts are terminated. For recoverable PIS/COFINS taxes, we continue to recognize credits in net income based on lease payments. On December 31, 2019, the potential credit of PIS and COFINS about the contractual gross flow is R$ 225,206 and when adjusted to present value using the weighted average term is R$ 191,363.

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c. reservations and emphases present in the auditor's opinion

The Officers announces that there were no reservations and/or emphases present in the auditor's opinions in the disclosures for the 2019, 2018 and 2017 financial years.

10.5 Critical accounting policies

Estimates and critical accounting assumptions

Management evaluates critical accounting policies as those which are important for showing the financial conditions and results and also requiring more difficult and whether judgments subjective, on the part of Management, frequently a result of the need to establish estimates that have an impact on uncertain issues. These judgments become more subjective the more the number of assumptions increase, affecting the possible future solution of these uncertainties.

In addition to adhering to the different accounting norms and rules, Management understands that the adoption of the critical accounting policies involving estimates are essential for the generation of the best possible information on results and the equity condition at the close of each fiscal year, even if for these estimates precision is temporarily impossible given the subjectivity and complexity involved.

The principal operations and evaluations significantly impacted by estimates are:

Provisions for tax, civil and labor risk contingencies Provisions are based on information of the Company´s legal counsel for the constitution of an amount considered sufficient to cover expected losses from lawsuits pending litigation, restated to the dates of the balance sheets. However, in the light of developments during litigation, classification of the probability of losses may not be definitive up to the conclusion of the lawsuits in question. Tax provisions take into consideration individuality of each process, classification of loss, and internal and external legal advisors’ evaluation. For the classification of possible loss, the Management records provision at the estimated amounts of court costs and attorney fees based on the history incurred and current contractual bases negotiated with its legal advisors, since the future disbursements of finds is likely.

The civil and labor provisions are periodically reviewed, considering the development of lawsuits, and the history of effectively settled amounts once that there is a likelihood of outflow of funds to comply with these obligations.

Provision for credit losses The estimated credit loss is an amount considered sufficient by Management to cover any losses in the recovery of receivables based on client balance. The balances of branded card (Meu Cartão), Renner credit card - Realize (Private Label) and of Quick Withdrawal recorded at the subsidiary Realize CFI, with a maturity over 360 days are written off from the balance of trade accounts receivable against estimated losses in credit, in line with the practices if financial institutions, except for Renner Credit Card (Private Label), which is written off when the bonds are overdue for more than 180 days.

Provision for losses on inventory Based on historical levels for the Company’s losses. These will only occur with the realization of the inventory, reflecting the Company’s operational model and serving as a basis for restating losses provisions. In addiction during 2019, we implemented the RFID project (Radio Frequency Product Identification), a tool that allows the location, count, and key information of products to be identified quickly and accurately. Thus, it was already possible to increase the frequency of reading and recognizing the effects of inventories within the year, at the Parent Company.

Discount rate applied to adjustments in the present value The calculation of the discount rate for adjusting the present value of accounts receivable, inventory and suppliers involves analysis of the capital structure and uncertainties surrounding the macroeconomic scenario which influences variables used to determine rates. The discount rate of accounts receivable and suppliers was 0.99% per month in 2019 and 2018 and 2017, 1.85% per month for accounts receivable from the Parent Company and 1.06% per month for accounts receivable from a subsidiary and to the supplier account.

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For the leases payable, considering that all contracts analyzed in the scope of application of the standard are rental agreements that provide for indexation to inflation indexes, and also considering the definition of the standard in the sense that the flows must not contain inflation projections, Company Management defined that the incremental rate to be considered for discounting these flows is a real interest rate, readily observable on the market, plus the Company’s risk spread. This definition of using the real interest rate, in the Company’s assessment, is the one that best reflects the characteristics of its contracts, with annual indexation terms, remaining necessary to “increase” a real interest rate to measure the liability. The range of the real discount rate is between 3.11% per year to 4.28% per year.

Calculation of the fair values for deferred financial instruments and call stock option Based on macroeconomic context indicators (inflation, interest rates, volatility of the Company’s shares, fluctuation in the dollar exchange rate, etc), we calculate the fair values for call stock options and financial instruments.

Estimate for the realization of deferred income tax and social contribution The realization of deferred income tax and social contribution is based on technical feasibility studies, which present future taxable income projections, and so allowing the recovery of credits estimates for a period not longer than 10 years. In addition, the estimate for realization of deferred income tax and social contribution involves uncertainties surrounding other provisions.

Realization of deferred income tax and social contribution The recoverability of deferred tax asset balances is reviewed at the end of each year and, when it is no longer probable that future taxable profits will be available to recover the asset, in whole or in part. Management’s evaluation is based on technical feasibility studies, which demonstrate projections of future taxable earnings, allowing for an estimate of the recovery of credits within a period of no more than 10 years. Also, estimated deferred tax realization involves uncertainties of other estimates.

Verification of the useful life of the fixed and intangible assets The useful life of the property, plant and equipment and intangible assets is reviewed annually based on technical evaluations of specialist engineers for the area.

Evaluation of impairment of intangible assets with an indeterminate useful life To define the recoverable value, the Company used cash flow projections pre-income tax and social contribution based on financial budgets approved by Management for a 10-year period considering the following assumptions: forecasted revenues, costs and expenses from 2020 to 2029, discount rate of 13.0% per year in 2019 (12.6% per year in 2018 and 13.5% per year in 2017) and perpetuity growth rate of 6.5% in 2019 (7.5% per year in 2018 and 7.5% per year in 2017), inflation rates, among others., among others.

10.6 Relevant items that have not been emphasized in issuer’s financial statements a. assets and liabilities directly or indirectly held by the issuer, which are not included in its balance sheet (off-balance sheet items), such as:

1. operating leasing payable and receivable

2. portfolios of receivables written-off over which entity maintains risks and liabilities, indicating the respective liabilities

3. agreements for future purchase and sale of goods or services

4. unfinished construction agreements

5. agreements for future receipts of financings

There are no relevant assets and liabilities that were not reflected in Company’s explanatory notes to the consolidated financial statements for the years 2019, 2018 and 2017. b. other items not emphasized in the financial statements

Coronavirus/Covid-19

Management has been tracking Covid-19-related developments, monitoring the situation and guidance from local and international authorities daily. It has been taking steps to preserve the health of employees, customers, suppliers and the community at large. 69

From the perspective of operations and results management at this unpredictable juncture, supply, demand and financial- management measures are being adjusted to the new reality.

Concerning store suppliers, the impact has been mitigated because of planned anticipation connected with the Chinese Lunar New Year, so that, in mid-March 2020 – and bearing in mind resumed normality in China – no material supply breaks are expected in connection with products sourced from Asia. As for domestic supplies, which represent around 70% of the sales volume, most resellers stopped production beginning in the latter half of March, pursuant to guidance from the Ministry of Health and Public Authority Decrees in connection with Covid-19. This aligns with the complete shutdown of stores in Brazil, Uruguay and Argentina. It is also worth mentioning that the impacts of the depreciation of the Brazilian real against the US Dollar are being mitigated by the currency hedge policy used in association with the purchase of imported goods.

On the demand side, looking at the impacts seen in countries that were affected by Covid-19 before Brazil, and in the light of the temporary shutdown of all stores on March 19, 2020, pursuant to guidance and orders from public authorities and the recommendations of the World Health Organization, a significant decrease in sales is expected in the short run. Even after reopening, store flow is expected to resume gradually until normality is restored, as is already beginning to take place in Asia. In any case, any revised estimates will be lacking in accuracy.

Finally, concerning financial management in the face of the adverse scenario, the Company’s cash position is rather robust and it has ample management tools that enable identifying and carrying out the adjustment needed to maintain competitive productivity and return metrics, as already demonstrated in other occasions when the world and Brazilian economies underwent periods of great uncertainty.

There are no other relevant items that were not emphasized in the Company’s explanatory notes to the consolidated financial statements for the years 2019, 2018 and 2017.

10.7 Concerning each one of the items not emphasized in the financial statements mentioned in item 10.8, officers shall comment about a. how such items change or may change revenues, expenses, operating income, financial expenses or other items of the issuer’s financial statements

Not applicable, because the Executive Board understands that there are no relevant assets and liabilities that were not reflected in Company’s consolidated financial statements for the years 2019, 2018 and 2017. b. nature and purpose of the operation

Not applicable, because the Executive Board understands that there are no relevant assets and liabilities that were not reflected in Company’s consolidated financial statements for the years 2019, 2018 and 2017. c. nature and amount of assumed obligations and rights generated in favor of the issuer as a result of the operation

Not applicable, because the Executive Board understands that there are no relevant assets and liabilities that were not reflected in Company’s consolidated financial statements for the years 2019, 2018 and 2017.

10.8 Business plan a. investments, including: (i) quantitative and qualitative description of ongoing investments and expected investments; (ii) investments financing sources; (iii) relevant ongoing divestitures and expected divestitures

After the 2020 strategic alignment and Budget definition, with investments allocated mainly to operations digitalization, the construction of a new Distribution Center and the continued expansion of brick-and-mortar stores, the economic scenario changed materially in the wake of the Coronavirus/Covid-19 pandemic.

The possibility of a Health System crisis with a sharp – and as-yet uncertain in terms of magnitude – impact on the macroeconomic environment led the Company to adjust its investment plan to a new reality in fiscal year 2020. As a result, the Capital Budget was revised down from BRL 910 million to BRL 560 million, as per a proposal to be submitted to the Shareholders. The amount covers investments in store expansion, with the unveiling of 10 to15 Renner stores, 2-3 Camicado stores, 3-5 Youcom stores, and 1 Ashua store. Significant funds will also be allocated to logistics with the construction of the new São Paulo DC, which will serve the omnichannel operation, as well as to the remodeling of existing units and to technology, with investments focusing on the digital transformation of retail business and of Realize CFI, even if at lower volumes than originally set.

70

It is important to emphasize that the long-term plans and goals remain unchanged, which will enable Lojas Renner to become the largest apparel retailer with around 520 stores by 2025, according to the new target set in late 2019. The other formats will similarly continue to expand, and the entire operation will be fully omnichannel, with complete integration between the on- and offline channels. Investments in unified customer view and the use of data and artificial intelligence to manage product lifecycle will also remain long-term priorities for the Company.

To face the investments predicted in the 2020 expansion plan, Management now proposes retaining 61.8% of the net income from fiscal year 2019, in the amount of BRL 679.3 million, versus the BRL 397.0 million initially provided, for a total BRL 730.0 million in the Investment and Expansion Reserves account as at December 31, 2019.

The following table presents the Company’s capital expenditures budget for year 2020.

Financing Sources R$ Million Remaining balance profit reserves for investment and expansion - after SSM de 04/30/2019 50.7 Constitution for profit reserve for investment and expansion – 2019 679.3 Retained profits in reserve for investment and expansion 12/31/2019 730.0 2020 Capital Expenditure Budget – Investment of Resources Forecast Investments in Fixed Assets (464.0) New Stores (115.0) Remodeling and Upgrading (57.0) IT Systems and Equipment (109.0) Logistics (183.0) Investments in Subsidiaries (96.0)

Total Investments in Fixed Capital (560.0) Investments in Working Capital (343.0) Total Investment of Resources - 2020 Forecast (903.0)

Management understands that it is necessary to keep the Investment and Expansion Profit Reserves at the current levels, incorporated with retained earnings from fiscal year 2019 and added to the operational cash management of fiscal year 2020 to sustain the period’s investment plan. Furthermore, faced with the impacts of the Covid-19 epidemic, in addition to adjusting FY 2020 investment and operation plans, Management has reinforced its fundraising plan as a means to strengthen the cash position, preserving the main long-term initiatives and ensuring a safe financial position.

b. as long as already disclosed, indicate the acquisition of plants, equipment, patents or other assets that might materially influence the issuer’s production capacity

In line with the long-term plan, in 2019 investments in fixed assets amounted to R$ 751.4 million. An allocation of 34.9% of the total was directed towards the opening of 53 new stores of which 29 Renner, 9 Camicado, 10 Youcom and 5 Ashua, the Plus & Curve Size fashion brand. A further 12.6% were invested in store remodeling as well as 32.9% in Technology Systems and Equipment and the remaining 19.3% in Distribution Centers and 0.3% to Others.

2019 stores opened:

Lojas Renner S.A.

Nro. Total area Seq. Date State City Location (m²) 1 14/12/2019 MG Belo Horizonte Diamond Mall 1.330,7 2 13/12/2019 MS Três Lagoas Shopping Três Lagoas 2.089,5 3 12/12/2019 RS Porto Alegre Aeroporto Salgado Filho 818,3 4 10/12/2019 RS Santo Ângelo Loja de Santo Ângelo 1.709,4 5 03/12/2019 SP São Paulo Shopping D 1.538,7 6 29/11/2019 RS Tramandaí Loja de Tramandaí 2.148,2 7 26/11/2019 RJ Nova Friburgo Cadima Shopping 1.818,3 71

8 21/11/2019 SP São Paulo Shopping Boa Vista 1.979,2 9 14/11/2019 SP Sumaré Shopping ParkCity Sumaré 1.805,5 10 05/11/2019 MG Sete Lagoas Shopping Sete Lagoas 1.599,1 11 01/11/2019 RJ Volta Redonda Shopping Park Sul 2.425,9 12 19/09/2019 SE Aracaju Aracaju Parque Shopping 1.985,3 13 29/08/2019 ES Cachoeiro de Itapemirim Shopping Sul 2.121,9 14 21/08/2019 MA São José do Ribamar Shopping Pátio Norte 1.816,7 15 01/08/2019 SP São Paulo Loja Rua Oscar Freire 1.927,0 16 31/07/2019 SP Ourinhos Center Ourinhos 2.101,2 17 25/07/2019 RS Cruz Alta Loja de Cruz Alta 2.011,3 18 05/06/2019 PR Curitiba Jockey Plaza 3.399,9 19 05/06/2019 PR Maringá Shopping Catuaí Maringá 2.011,6 20 04/06/2019 CE Sobral Sobral Shopping 1.853,9 21 30/05/2019 RJ Rio de Janeiro Bangu Shopping 1.716,4 22 30/05/2019 SP São Paulo Shopping Penha 1.551,2 23 25/04/2019 SP Jaú Jaú Shopping 1.147,6

Lojas Renner S.A. (Ashua)

Total Nro. area Seq. Date State City Location (m²) 1 11/12/2019 SP Santo André Shopping ABC 242,0 2 24/10/2019 RJ Rio de Janeiro Barra Shopping 256,4 3 17/10/2019 RS Porto Alegre Iguatemi Porto Alegre 277,0 4 16/08/2019 SP São Paulo SP Market 228,3 5 01/08/2019 RS Caxias do Sul Iguatemi Caxias 233,1

Lojas Renner Argentina S.A.U.

Nro. Total area Seq. Date State City Location (m²) 1 18/12/2019 ARG Buenos Aires Calle Florida 5.601,6 2 17/12/2019 ARG Buenos Aires Avenida Santa Fe 3.419,9 3 14/12/2019 ARG Córdoba Paseo Del Jockey 4.092,3 4 12/12/2019 ARG Córdoba Patio Olmos 2.531,8

Lojas Renner Uruguay S.A

Nro. Total area Seq. Date State City Location (m²) 1 12/12/2019 URU Montevidéu Shopping Tres Cruces 2.502,6 2 11/12/2019 URU Montevidéu Shopping Nuevocentro 2.407,7

Maxmix Comercial Ltda. (Camicado)

Total Nro. area Seq. Date State City Location (m²) 1 08/10/2019 SP São Paulo Shopping Frei Caneca 386,5 2 07/05/2019 TO Palmas Capim Dourado Shopping 490,1 3 03/05/2019 SP São Paulo Shopping Cidade Jardim Fashion 299,0 4 02/05/2019 SP São Paulo Shopping SP Market 370,5 5 16/04/2019 SP Praia Grande Litoral Plaza Shopping 483,9 72

6 27/03/2019 ES Vila Velha Shopping Praia da Costa 336,0 7 21/03/2019 RS Passo Fundo Shopping Passo Fundo 369,0 8 28/02/2019 PE Recife Shopping Tacaruna 300,9 9 27/02/2019 PA Belém Patio Belém 539,9

Fashion Business Comércio de Roupas Ltda (Youcom)

Total Nro. area Seq. Date State City Location (m²) 1 29/11/2019 PE Recife Riomar Recife 220,1 2 28/11/2019 DF Brasília Park Shopping Brasília 284,2 3 21/11/2019 RS Porto Alegre Shopping Barra Sul 222,3 4 31/10/2019 SC Florianópolis Beiramar Shopping 246,2 5 17/10/2019 MT Cuiabá Pantanal Shopping 201,6 6 10/10/2019 PR Curitiba Jockey Plaza Shopping Center 223,0 7 31/05/2019 GO Goiânia Flamboyant Shopping Center 265,8 8 30/05/2019 SP Ribeirão Preto Ribeirão Shopping 240,1 9 18/04/2019 RO Porto Velho Porto Velho Shopping 208,0 10 11/04/2019 DF Brasilia Brasilia Shopping 232,0

c. new products and services, indicating the following: (i) description of surveys in progress already disclosed; (ii) total amounts spent by the issuer in surveys for development of new products and services; (iii) projects under development already disclosed; (iv) total amounts spent by the issuer in development of new products and services

There are no new projects with relevant investments other than the aforementioned ones.

10.9 Comment about other factors that have influenced in a relevant manner the operating performance and that have not been identified or commented in the other items of this section

All information relevant and pertinent to this topic has been mentioned in the items above.

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ATTACHMENT V FINANCIAL STATEMENTS AND EXPLANATORY NOTES

BALANCE SHEETS

Lojas Renner S.A. and Subsidiaries On December 31, 2019 and 2018 (All amounts in thousands of Reais)

Parent Company Consolidated Note 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Assets Current assets Cash and cash equivalents 7.2 1,011,854 876,302 1,148,053 944,671

Interest earning bank deposits 7.3 - - 224,249 439,693 Accounts receivable 8.2 1,912,774 1,543,223 3,825,961 3,162,670

FIDC Lojas Renner 9 - 182,000 - - Inventories 10.2 915,848 944,195 1,124,506 1,110,305 Recoverable taxes 11 199,116 112,320 258,396 208,840 Derivative financial instruments 23.4 4,244 10,210 4,382 10,860 Other assets 12 53,195 47,460 70,662 53,296

Credits with related parties 25.3.2 12,221 22,808 - -

Total current assets 4,109,252 3,738,518 6,656,209 5,930,335 Non-current assets Long-term assets Recoverable taxes 11 51,326 50,501 73,345 78,327

Credits with related parties 25.3.2 1,098 7,169 - - Deferred income tax and social contribution 13.2 83,401 71,451 208,067 153,458 Other assets 12 13,218 25,954 16,208 29,403

Total long-term assets 149,043 155,075 297,620 261,188

Investments 14 1,385,092 956,742 - - Fixed assets 15.2 1,814,253 1,717,872 2,173,710 1,994,449 5.1.2. Right-of-use 1 1,534,904 - 1,879,961 - Intangible assets 15.4 469,711 413,009 784,235 635,076

Total non-current assets 5,353,003 3,242,698 5,135,526 2,890,713

Total assets 9,462,255 6,981,216 11,791,735 8,821,048

Explanatory notes are an integral part of the individual and consolidated financial statements.

74

BALANCE SHEETS

Lojas Renner S.A. and Subsidiaries On December 31, 2019 and 2018 (All amounts in thousands of Reais)

Parent Company Consolidated Note 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Liabilities and shareholders' equity Current liabilities Borrowings, financing and debentures 17.2 594,394 580,152 709,022 710,804 Financing - financial service operations 18.1 37,740 128,437 184,996 712,558 5.1.2.2. Leases payable 2 377,777 473 450,151 473 Suppliers 19.2 953,077 906,259 1,082,399 1,025,824 Obligations with credit card administrators 26,919 18,355 985,298 693,994 Tax liabilities 20 466,977 416,981 636,723 550,016 Social charges and labor legislation obligations 21 276,548 222,567 306,882 246,009 Statutory payables 243,114 242,995 243,114 242,995 Provisions for civil and labor risks 22.2 57,914 39,452 67,635 47,783 Derivative financial instruments 23.4 6,680 13,006 7,764 14,516 Debits with related parties 25.3.2 1,279 1,271 - - Other obligations 24 55,610 68,421 94,413 79,383 Total current liabilities 3,098,029 2,638,369 4,768,397 4,324,355 Non-current liabilities Borrowings, financing and debentures 17.2 406,086 326,573 444,641 327,258 Financing - financial service operations 18.1 - - 306,370 139,028 5.1.2.2. Leases payable 2 1,229,848 33,467 1,513,284 33,467 Deferred income tax and social contribution 13.2 - - 5,837 11,214 Provisions for tax risks 22.2 23,431 27,059 24,481 29,452 Other obligations 24 247 1,236 24,111 1,762 Total non-current liabilities 1,659,612 388,335 2,318,724 542,181 Total liabilities 4,757,641 3,026,704 7,087,121 4,866,536

Shareholders' equity Capital 26.1 3,795,634 2,637,473 3,795,634 2,637,473

Treasury shares 26.2 (35,549) (44,536) (35,549) (44,536) Capital reserves 26.3 74,227 124,093 74,227 124,093 Profit reserves 26.4 882,788 1,235,334 882,788 1,235,334

Other comprehensive income 26.5 (12,486) 2,148 (12,486) 2,148 Retained earnings - - - - Total shareholders’ equity 4,704,614 3,954,512 4,704,614 3,954,512 Total liabilities and shareholders’ equity 9,462,255 6,981,216 11,791,735 8,821,048

Explanatory notes are an integral part of the individual and consolidated financial statements.

75

STATEMENTS OF NET INCOME

Lojas Renner S.A. and Subsidiaries For the years ended December 31, 2019 and 2018 (In thousands of reais, except net income per share in Reais)

Parent Company Consolidated Note 2019 2018 2019 2018

Net operating revenue 7,893,166 7,114,770 9,588,437 8,426,541 Sales of goods 32 7,656,754 6,746,769 8,474,693 7,485,433 Financial products and services 32 236,412 368,001 1,113,744 941,108

Cost of sales (3,395,245) (2,966,719) (3,730,521) (3,284,517) Sales of goods (3,383,052) (2,949,101) (3,707,306) (3,257,398) Financial products and services (12,193) (17,618) (23,215) (27,119)

Gross income 4,497,921 4,148,051 5,857,916 5,142,024

Sales 33.1 (2,149,181) (1,934,796) (2,537,083) (2,256,607) Administrative and general 33.2 (787,326) (732,099) (880,620) (819,994) Losses on receivables, net (62,306) (91,173) (381,049) (280,673) Other operating net income 33.3 (231,729) (216,349) (415,510) (360,929) Equity on profit/loss of subsidiaries 14.2 215,846 139,089 - - Net operating expenses (3,014,696) (2,835,328) (4,214,262) (3,718,203)

Operating income before financial income (loss) 1,483,225 1,312,723 1,643,654 1,423,821

Financial revenues 34 31,344 37,708 74,422 49,164 Financial expenses 34 (142,795) (91,556) (206,222) (102,792) Net financial income (111,451) (53,848) (131,800) (53,628)

Income before income tax and social contribution 1,371,774 1,258,875 1,511,854 1,370,193

Current 13.5 (284,753) (189,357) (472,822) (278,097) Deferred 13.5 12,072 (49,382) 60,061 (71,960) Income tax and social contribution, net (272,681) (238,739) (412,761) (350,057)

Net income for the year 1,099,093 1,020,136 1,099,093 1,020,136

Basic earnings per share - R$ 28 1.4276 1.3342 1.4276 1.3342 Net earnings per share - diluted - R$ 28 1.4212 1.3241 1.4212 1.3241

Number of shares at the end of the year (in thousands) 795,558 720,024 795,558 720,024

Explanatory notes are an integral part of the individual and consolidated financial statements.

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STATEMENTS OF COMPREHENSIVE INCOME

Lojas Renner S.A. and Subsidiaries For the years ended December 31, 2019 and 2018 (Em milhares de reais)

Parent Company Consolidated 2019 2018 2019 2018

Net income for the year 1,099,093 1,020,136 1,099,093 1,020,136

Equity valuation adjustments

Items that will not be reclassified to net income 181 (4,908) 181 (4,908)

Cash flow hedge 360 (5,674) 274 (7,436)

Cash flow hedge in subsidiaries, net of taxes (57) (1,163) - -

Taxes related to net income from cash flow hedge (122) 1,929 (93) 2,528

Accumulated translation adjustments and inflation adjustment

Items that can be reclassified to net income (14,815) 2,956 (14,815) 2,956

Hyperinflation and cumulative translation adjustments (14,815) 2,956 (14,815) 2,956

Other components of comprehensive income (14,634) (1,952) (14,634) (1,952)

Total comprehensive income for the year 1,084,459 1,018,184 1,084,459 1,018,184

Explanatory notes are an integral part of the individual and consolidated financial statements.

77

STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - PARENT COMPANY AND CONSOLIDATED Lojas Renner S.A. and Subsidiaries On December 31, 2019 and 2018 (Amounts expressed in thousands of reais, except interest on own capital per share in Reais)

Capital Profit reserves reserves Stock option plan reserve Reserve for and investment Tax Additional Other Treasury restricted Legal and incentive dividend comprehensive Retained Note Capital shares share plan reserve expansion reserve proposed income earnings Total Balance at January 1, 2019 2,637,473 (44,536) 124,093 87,641 946,514 56,540 144,639 2,148 - 3,954,512 Net income for the year ------1,099,093 1,099,093 Capital increase 26.1 1,158,161 - (72,050) (87,641) (895,819) (56,540) - - - 46,111 Disposal/ transfer of shares 26.2 - 8,987 (8,983) ------4 Stock option plan 31 - - 21,074 ------21,074 Restricted share plan 32 - - 10,093 ------10,093 Equity valuation adjustments ------181 - 181 Accumulated translation adjustments ------(34,227) - (34,227) Hyperinflation adjustment ------19,412 - 19,412 Release of additional dividends proposed 29.2 ------(144,639) - - (144,639) Dividends prescribed ------327 327 Allocation of income: - - - 54,955 397,053 97,539 282,546 - (1,099,420) (267,327) Legal reserve 28.4.1 - - - 54,955 - - - - (54,955) - Reserve for investment and expansion 28.4.2 - - - - 397,053 - - - (397,053) - Fiscal incentive reserve 28.4.3 - - - - - 97,539 - - (97,539) - Dividends (R$ 0.375338 per share) 29.2 ------282,546 - (297,916) (15,370) Interest on own capital (R$ 0.326461 per share) 29.2 ------(251,957) (251,957) Balance at December 31, 2019 3,795,634 (35,549) 74,227 54,955 447,748 97,539 282,546 (12,486) - 4,704,614

Explanatory notes are an integral part of the individual and consolidated financial statements.

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STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - PARENT COMPANY AND CONSOLIDATED Lojas Renner S.A. and Subsidiaries On December 31, 2019 and 2018 (Amounts expressed in thousands of reais, except interest on own capital per share in Reais)

Capital Profit reserves reserves Stock option plan reserve Reserve for and investment Tax Additional Other Treasury restricted Legal and incentive dividend comprehensive Retained Note Capital shares share plan reserve expansion reserve proposed income earnings Total Balance at January 1, 2018 2,556,896 (27,857) 94,285 36,634 439,472 23,669 96,247 4,100 (21,162) 3,202,284 Net income for the year ------1,020,136 1,020,136 Capital increase 26.1 80,577 ------80,577 Disposal/ transfer of shares 26.2 - (16,988) ------(16,988) Stock option plan 26.2 - 309 (309) ------Restricted share plan 27.3.1 - - 20,498 ------20,498 Equity valuation adjustments 27.3.1 - - 9,619 ------9,619 Accumulated translation adjustments ------(4,908) - (4,908) Hyperinflation adjustment ------2,956 - 2,956 Release of additional dividends proposed 28.2 ------(96,247) - - (96,247) Dividends prescribed ------215 215 Allocation of income: - - - 51,007 507,042 32,871 144,639 - (999,189) (263,630) Legal reserve 27.4.1 - - - 51,007 - - - - (51,007) - Reserve for investment and expansion 27.4.2 - - - - 507,042 - - - (507,042) - Fiscal incentive reserve 27.4.3 - - - - - 32,871 - - (32,871) - Dividends (R$ 0.254333 per share) 28.2 ------144,639 - (182,596) (37,957) Interest on own capital (R$ 0.315536 per share) 28.2 ------(225,673) (225,673) Balance at December 31, 2018 2,637,473 (44,536) 124,093 87,641 946,514 56,540 144,639 2,148 - 3,954,512

Explanatory notes are an integral part of the individual and consolidated financial statements.

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STATEMENTS OF CASH FLOWS

Lojas Renner S.A. and Subsidiaries For the years ended December 31, 2019 and 2018 (All amounts in thousands of Reais) Parent Company Consolidated 2019 2018 2019 2018 Cash flows from operating activities Net income for the year 1,099,093 1,020,136 1,099,093 1,020,136 Adjustments to reconcile net income to cash and cash equivalents generated by operating activities: Depreciation and amortization 628,047 275,767 730,091 314,574 Interest and structuring costs on borrowings and lease 135,627 76,914 153,199 82,337 Equity on profit/loss of subsidiaries (215,846) (139,089) - - Income tax and social contribution 272,681 238,739 412,761 350,057 (Reversals) estimated losses in assets, net (63,269) (18,147) 91,705 65,579 Other net income adjustments 58,997 30,169 65,846 37,384 Adjusted net income 1,915,330 1,484,489 2,552,695 1,870,067

Dividends received from subsidiaries 14,348 87,178 - -

(Increase) decrease in assets Trade accounts receivable (334,964) (389,656) (783,799) (592,167) Inventories 70,263 (170,431) 28,993 (190,359) Recoverable taxes (87,621) (526) (44,574) (66,563) Other assets 7,043 9,459 (26,814) 11,475 Increase (Decrease) in liabilities Suppliers 52,687 134,814 60,683 125,206 Financing - financial service operations 91,303 64,953 (360,220) 154,084 Obligations with credit card administrators 8,565 (20,277) 291,302 169,415 Tax liabilities (40,741) (46,407) (83,629) 7,833 Other obligations 43,761 (15,093) 86,638 4,968 Payment of income tax and social contribution (194,002) (153,868) (302,474) (235,053) Interest paid on borrowings, debentures and lease (65,530) (86,738) (71,397) (90,194) Net cash generated in operating activities before interest earning bank deposits 1,480,442 897,897 1,347,404 1,168,712 Decrease (Increase) in interest earning bank deposits - - 215,444 (357,333) Net cash generated in operating activities 1,480,442 897,897 1,562,848 811,379

Cash flows from investment activities Acquisition of fixed and intangible assets (553,032) (482,527) (751,428) (610,407) Receipts by means of sales of fixed assets 40,726 589 1,155 593 Capital contribution in subsidiaries (241,724) (90,997) - - Net cash consumed due to investments activities (754,030) (572,935) (750,273) (609,814)

Cash flows from financing activities Capital increase 46,111 80,577 46,111 80,577 Repurchase of shares 4 (16,988) 4 (16,988) Funding of borrowings 584,515 166,680 724,681 307,801 Amortizations of borrowings and debentures (510,710) (333,676) (632,928) (362,588) Lease consideration payable (301,699) (38,665) (350,103) (38,665) Interest on own capital and dividends paid (409,081) (287,651) (409,081) (287,651) Net cash consumed by financing activities (590,860) (429,723) (621,316) (317,514)

Effect from exchange-rate changes on balance of cash and cash equivalents - 49 12,123 747

Increase (decrease) in cash and cash equivalents 135,552 (104,712) 203,382 (115,202)

Cash and cash equivalents at the beginning of year 876,302 981,014 944,671 1,059,873 Cash and cash equivalents at the end of year 1,011,854 876,302 1,148,053 944,671

Explanatory notes are an integral part of the individual and consolidated financial statements.

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STATEMENTS OF ADDED VALUE

Lojas Renner S.A. and Subsidiaries For the years ended December 31, 2019 and 2018 (All amounts in thousands of Reais)

Parent Company Consolidated 2019 2018 2019 2018

( + ) Revenues 10,337,962 9,211,613 11,981,576 10,561,696 Sales of goods, net of cancellations and returns 10,047,479 8,860,120 11,075,280 9,786,838 Financial products and services 257,745 392,476 1,182,637 999,757 Estimated credit losses, net (62,306) (91,173) (381,049) (280,673) Other revenues 95,044 50,190 104,708 55,774 (-) Inputs acquired from third parties (5,120,986) (4,468,258) (5,773,244) (5,069,019) Cost of sales of goods and services rendered (including taxes) (3,862,714) (3,355,977) (4,219,379) (3,697,338) ICMS ST - - - - ICMS over cost of sales - - - - PIS/COFINS over cost of sales - - - - Energy, outsourced services and other expenses (1,181,226) (1,043,686) (1,467,856) (1,292,328) Loss in the realization of other assets, net (77,046) (68,595) (86,009) (79,353) ( = ) Gross added value 5,216,976 4,743,355 6,208,332 5,492,677

( - ) Retentions (628,047) (275,767) (730,091) (314,574) Depreciation and amortization (628,047) (275,767) (730,091) (314,574) ( = ) Net added value produced by the Entity 4,588,929 4,467,588 5,478,241 5,178,103

( + ) Added value received as transfer 248,633 178,596 76,054 51,089 Equity on profit/loss of subsidiaries 215,846 139,089 - - Financial revenues, gross of taxes 32,787 39,507 76,054 51,089 ( = ) Total added value to be distributed 4,837,562 4,646,184 5,554,295 5,229,192

( = ) Distribution of added value 4,837,562 4,646,184 5,554,295 5,229,192 Personal 1,075,638 945,358 1,259,051 1,090,121 Direct remuneration 812,180 701,969 966,449 823,314 Benefits 147,520 138,221 165,866 152,858 FGTS 71,472 65,078 81,304 73,035 Other 44,466 40,090 45,432 40,914 Stock option plan 21,075 20,499 21,075 20,499 Management remuneration 23,391 19,591 24,357 20,415 Taxes, rates and contributions 2,288,662 2,057,195 2,688,970 2,379,811 Federal taxes 808,977 746,016 1,054,602 940,361 State taxes 1,426,707 1,263,083 1,562,922 1,376,837 Municipal taxes 52,978 48,096 71,446 62,613 Remuneration of third party’s capital 374,169 623,495 507,181 739,124 Financial expenses 146,080 91,556 209,694 102,792 Expenses with occupancy 228,089 531,939 297,487 636,332 Remuneration of own capital 1,099,093 1,020,136 1,099,093 1,020,136 Interest on own capital and dividends proposed 267,327 263,630 267,327 263,630 Retained earnings 549,547 612,082 549,547 612,082 Additional dividend proposed 282,219 144,424 282,219 144,424

Explanatory notes are an integral part of the individual and consolidated financial statements.

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1 OPERATIONS

Lojas Renner S.A. (“Parent Company”) - corporation with head office at Av. Joaquim Porto Villanova, 401, Porto Alegre (RS), listed in B3 S.A.- Brasil, Bolsa e Balcão under the code LREN3 and its direct and indirect subsidiaries, individually or jointly (the “Company” or the “Consolidated”), are mainly engaged in:

i) Retail trade of clothes and sports products, shoes, accessories, perfumery, domestic appliances, towels & linen, furniture, and decoration articles; ii) Granting of quick withdrawals, financing of purchases, insurance, and operations inherent to credit companies, such as branded card, among others.

2 HIGHLIGHTS

Below, Management emphasizes certain important matters in this disclosure:

2.1 IFRS 16/CPC 06 (R2) - LEASE

IFRS 16 / CPC 06 (R2) Lease became effective as of January 1, 2019. In note 5.1, the Company’s Management comments the main factors supporting adoption of this standard, such as:

i) Evaluation for adoption of standard IFRS 16 / CPC 06 (R2); ii) Evolution of standard adoption during 2019; iii) Impact on balance sheet; and iv) Impact in the net income.

Additionally, in December 18, 2019, Brazil’s Securities and Exchange Commission (CVM) issued Circular Letter 02/19, which set out guidance on relevant aspects of the adopting the discount rate and treatment of gross leasing liabilities for PIS and COFINS. In Note 5.1.2.2.1, Management comments on its accounting policy on discount rates and the scenario adopted.

2.2 RENNER-REALIZE CREDIT CARD (PRIVATE LABEL)

As of April 2019, in line with the reorganization strategy and business specialization, the sales through the Renner Credit Card (Private Label) started being recorded in the indirect subsidiary Realize CFI S.A. Thus, the assets from these new sales are currently part of the Private Label balance at Realize. (Note 8).

2.3 FIDC CLOSING

On May 13, 2019, the Credit Rights Investment Fund (FIDC Lojas Renner) operation was closed, as provided in its regulations. In line with Realize CFI’s expansion strategy, such receivables are now financed by this company.

2.4 FINANCIAL BILLS

On August 12, 2019, the indirect subsidiary Realize CFI made the 2nd issuance of Financial Bills in the amount of R$ 300,000, with settlement expected 3 years after the issuance date. This issuance is solely intended to be used in the ordinary course of business and financing of operations (Note 18).

2.5 LOJAS RENNER TRADING URUGUAY S.A.

In September 2019, the Company incorporated Lojas Renner Trading Uruguay S.A. to concentrate imports from Asia and sell to related Companies with head offices in Latin America, except Brazil (Note 3.6.1).

2.6 START-UP DATE IN ARGENTINA

In December 2019, four stores were opened in Argentina, thus commencing sales operations in that country.

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3 BASIS FOR THE PREPARATION AND PRESENTATION OF FINANCIAL STATEMENTS

3.1 STATEMENT OF CONFORMITY

These financial statements were approved by Company’s Management on February 5, 2020, and were prepared in accordance with International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) and also in accordance with accounting practices adopted in Brazil (BR GAAP), considering pronouncements, guidelines and interpretations issued by the Accounting Pronouncements Committee (CPC), approved by the Securities Commission (CVM) and the provisions of Corporation Law.

3.2 STATEMENT OF RELEVANCE

The Company’s Management affirms that applied technical guideline OCPC 7 and CVM Resolution 727/14 by complying with the minimum requirements and disclosing only relevant information that helps users to make decisions. Therefore, all relevant information used in business management is highlighted in this document.

3.3 MEASURING BASIS

These financial statements were measured considering the historical cost as a basis of value, except for certain financial instruments measured at their fair values (Note 23.3).

3.4 FUNCTIONAL AND PRESENTATION CURRENCY

The financial statements are presented in Real (R$), functional currency of the Company and balances were rounded to the nearest value, except otherwise indicated.

For foreign subsidiaries operating in a stable economic environment and with a different functional currency from the Parent Company, the statements of net income are translated into Brazilian Reais at the average monthly exchange rate, assets and liabilities are translated at the closing rate and shareholders’ equity items are translated at the historical rate. For subsidiaries operating in a hyperinflationary environment, the balances of assets, liabilities and retained earnings are translated at the closing rate.

3.5 CRITICAL ACCOUNTING JUDGMENTS, ESTIMATES AND ASSUMPTIONS

Since the preparation of financial statement requires Management's assumptions and estimates related to the probability of future events, affecting the balances of assets and liabilities and other transactions, actual results may differ from these estimates.

Critical accounting estimates are essential to produce the best possible information on Income and Shareholders’ Equity, even with the subjectivity, complexity, and non-precision, and have a significant impact on:

Estimate Note Estimated credit losses 8.3 Estimated inventory losses 10.3 Discount rate applied to adjustment to present value 5.1.2.2.1, 8.1, 10.1 and 19.1 Realization of deferred income tax and social contribution 13.4 Definition of the useful life of the fixed and intangible assets 15.1 Evaluation of impairment of intangible assets with undefined useful life 16.1 Provisions for tax, civil and labor risks 22 Determination of fair values of derivative financial instruments and stock option plans 23.1 and 29.1

3.6 ACCOUNTING POLICIES

The significant accounting policies used in the preparation of these financial statements are presented and summarized in respective notes and have been consistently adopted in the years, except for the accounting policy of lease IFRS 16 / CPC 06 (R2), which started as of January 1, 2019.

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Consolidation

In the preparation of these statements, financial statements of subsidiaries are closed on the same base date were used. The Company’s consolidated financial statements include the companies below, where the direct and indirect interest represents 100.0% as of December 31, 2019 and 2018:

Direct subsidiaries Indirect subsidiaries

BRL BRL BRL BRL BRL

Dromegon Participações Ltda. Renner Administradora de Maxmix Comercial Ltda. Fashion Business Comércio de Realize Crédito Financiamento e (“Dromegon”) owner of some Cartões de Crédito Ltda. (“Camicado”) is engaged in Roupas Ltda. ("Youcom") is Investimento S.A. ("Realize CFI") is properties used in the (“RACC”) engaged in rendering retail trade of domestic engaged in retail trading of engaged in operations inherent Company's operations, its intermediation financial serv ices appliances, towels & linen, and clothing, shoes and accessories. to the credit companies, rev enues are limited to rents. (up to 2018) by means of decoration articles. financing and inv estment, in agreement with financial accordance with the legal and institutions to grant quick regulatory prov isions in force. withdrawal by means of contract on bank correspondent.

BRL RMB UYU USD

Realize Participações S.A.is Lojas Renner Shanghai Trading Lojas Renner Uruguay S.A. Lojas Renner Trading Uruguay engaged in ownership interest in Co. Ltd. ("LRS") is engaged in (“LRU”) operates in retail trade in S.A. financial institutions and other performing the duties of clothing, sports and footwear, is engaged in carrying out financial institutions authorized purchasing, quality control and perfumery, cosmetics, purchase and sales operations to operate by the Central Bank sample dev elopment, and accessories. for Company’s companies of Brazil. acting as a v ehicle for building based in Latin America, except up relationships with business Brazil. partners and to prov ide support in the prospecting of new foreign suppliers.

ARS

Lojas Renner Argentina S.A.U. (“LRA”) operates in retail trade in clothing, sports and footwear, perfumery, cosmetics, accessories.

Pursuant to CVM Instruction N. 408/04, the Company consolidated the financial statements of FIDC Lojas Renner up to April 2019, a specific purpose entity whose activities are performed substantially in accordance with the Company’s operating needs, that, was being exposed to most risks and benefits related to the fund, as it owns all subordinated quotas. FIDC was settled on May 13, 2019, and thus is no longer included in the list of consolidated companies. Participation in the Fund was 40.7% as of December 31, 2018.

CPC 42/IAS 29 Financial Reporting in Hyperinflationary Economies

Argentina showed a significant increase in inflation indicators in the first half of 2018, accompanied by a high degree of devaluation of the Argentine Peso (ARS). Thus, in the last three years, accumulated inflation of over 100% has been seen.

Pursuant to CPC 42/IAS 29, non-monetary assets and liabilities, shareholders’ equity and Inflation x Exchange Rate statements of net income of companies 70,55% 70.55% operating in highly inflationary economies must 53,83% 42,24% 53.83% be corrected for the changes in purchasing 42.24% power according to each country’s general price 47,65% 52,90% 22,40% index. The updates made in LRA are based on the 14,55% 47.65% 52.90% Consumer Price Index (CPI), resulting from the 37,70% combination of CPI published by the National 22.40% 14.55%13,88% Institute of Statistics and Census (INDEC) and the 11,78% 37.70% Internal Wholesale Price Index (IPIM) according to dez/18 mar/19 jun/19 set/19 dez/19 Resolution N. 539/18 issued by the Argentine 13.88 Accumulated inflation Accumulated exchange rate Federation of Economic Sciences Professionals 11.78% Council (FACPCE).

As capital was contributed in December 2018 in LRA, there is no update from previous years, thus, with the start of operations in 2019, the statements are updated according to CPC 42/IAS 29.

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4 STATEMENT OF ADDED VALUE

The purpose of this statement to evidence the wealth created by the Company and its distribution during a certain year and is presented by the Company, as required by Brazilian Corporation Law for Publicly-Held Companies, as part of its individual financial statements and as supplemental information to the consolidated financial statements, since is not a statement required by IFRS.

The statement of added value was prepared based on information obtained in the accounting records that serve as basis for the preparation of financial statements and in accordance with the provisions of CPC 09 - Statement of Added Value.

Below we show the distribution of wealth generated by the Company, in the Consolidated view, in the added value amount of R$ 5,554,295 (R$ 5,229,192 on December 31, 2018):

1.3% Municipal 1.2% Municipal

1,259 2,689 48.4% 19.0% Federal 2,380 45.5% 18.0% Federal

28.1% State 26.3% State 1,090 20.8% 1,259 1,259 22.7%

507 9.1% 739 14.1%

1,099 19.8% 1,020 19.5%

Taxes Personal Third party’s capital Own capital

5 STANDARDS AND INTERPRETATIONS IN FORCE AND NOT IN FORCE

5.1 IFRS 16 / CPC 06 (R2) - LEASE

The purpose of the standard IFRS 16 / CPC 06 (R2), applicable as of January 1, 2019, is to unify lease accounting model, and requires for all lease contracts within the scope of the standard - unless they are covered by exemption - that lessees to recognize assumed liabilities against respective right-of-use assets.

The concept of the lease and exemptions are presented below:

WHAT IS CONSIDERED AS LEASE CONTRACTS OUT OF THE SCOPE

Supply

Based on variable values Rendering of service Contracts that transfer Indefinite period asset or service control or Rental Low value management - IFRS 16 / CPC 06 (R2) Validity period - lower than Assignment of one year right They do not transfer asset or service control or management

During 2018, Lojas Renner S.A. and its subsidiaries evaluated possible impacts from first-time adoption of standard IFRS 16 / CPC 06 (R2) on its financial statements considering:

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Identification of contracts:

i) Transition approach; ii) Measurement of initial liabilities and initial assets; and iii) Effects in first-time adoption.

In the study carried out upon first-time adoption, 6,013 contracts were analyzed, with 567 considered as lease agreements, which 115 fell under the exemptions and 452 were within the scope (fixed minimum rent), according to the flow of evaluation of the contracts since the beginning of the rule shown below.

Transition approach

The Company’s Management has chosen the simplified retrospective transition approach, which does not impact retained earnings (shareholders’ equity) on first-time adoption date, as right-of-use asset value is equal to lease liabilities payable brought to present value.

Impact on balance sheet

Balance sheet accounts were subject to significant changes due to recognition of future commitments originated from contracts in lease scope. At first-time adoption, right-of-use asset value is equal to lease liabilities payable adjusted at present value, amounting to R$ 1,719,658 in the Parent Company and R$ 1,993,746 in Consolidated.

Beginning as of January 1, 2019, previous balance of leased fixed assets was reclassified to right-of-use asset and financial lease liability was incorporated into leases payable balance.

5.1.2.1 Right-of-use

ACCOUNTING POLICY

The Company’s Management chose to use the practical measure for transition and to not consider initial costs for measurement of right-of-use asset corresponds to initial lease liability value plus initial direct costs incurred, thus maintaining the initial lease liability value. Depreciation is calculated using the straight-line method according to the remaining term of contracts.

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Breakdown of right-of-use

Lease with call option (*) Lease (**) Balance at 12/31/2019 USEFUL LIFE: 43 YEARS USEFUL LIFE: 2–13 years (*) Corresponds to the building of the 26,402 1,508,502 1,534,904 administrative head office.

(**) It refers to store rents 26,402 1,853,559 1,879,961 and distribution center.

Parent Company Consolidated

Changes in right-of-use

Parent Company Consolidated Balance at December 31, 2018 - - (*) It corresponds to (+) First-time adoption - IFRS 16 / CPC 06 (R2) 1,719,658 1,993,746 reclassification of (+) Reclassification - real estate - IFRS 16 / CPC 06 (R2) (*) 27,021 27,021 leased fixed assets Balance at January 1, 2019 1,746,679 2,020,767 balance as of December 31, 2018 (IAS (+/-) Remeasurement and new contracts 105,579 227,972 17) to right-of-use asset, (-) Depreciation (317,354) (369,161) beginning as of January (+/-) Translation adjustment - 383 1, 2019. Balance at December 31, 2019 1,534,904 1,879,961

5.1.2.2 Leases payable

ACCOUNTING POLICY

Of contracts that were in the standard’s scope, only minimum fixed rent value was considered as lease component for liability evaluation purposes. The measurement of lease liability corresponds to total future fixed rent payments (gross of taxes), discounted at a interest incremental rate. Considering that all contracts analyzed in the scope of application of the standard are rental agreements that provide for indexation to inflation indexes, and also considering the definition of the standard in the sense that the flows must not contain inflation projections, Company Management defined that the incremental rate to be considered for discounting these flows is a real interest rate, readily observable on the market, plus the Company’s risk spread. This definition of using the real interest rate, in the Company’s assessment, is the one that best reflects the characteristics of its contracts, with annual indexation terms, remaining necessary to “increase” a real interest rate to measure the liability.

Breakdown of leases payable

Parent Company Consolidated (*) The lease discount rate entitled to call option agrees Descriptions 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Lease with call option (*) 35,428 33,940 35,428 33,940 with contract for rent of administrative head office’s Leases 1,572,197 - 1,928,007 - property entered in July 2012

Total 1,607,625 33,940 1,963,435 33,940 and restated based on the

accumulated change of the Current liabilities 377,777 473 450,151 473 annual INPC. As provided for in Non-current liabilities 1,229,848 33,467 1,513,284 33,467 CPC 06 R2/IFRS 16, it is not necessary to remeasure the Total 1,607,625 33,940 1,963,435 33,940 balance of leases prior to

January 1, 2019.

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Changes in leases payable

Opening balance Parent Company Consolidated corresponds to former Balance at December 31, 2018 (*) 33,940 33,940 financial lease (IAS 17) (+) First-time adoption - IFRS 16 / CPC 06 (R2) 1,842,387 2,146,252 and as provided for in CPC (-) Present value adjustment charges - IFRS 16 / CPC 06 (R2) (122,729) (152,506) 06/IFRS 16, the financial Balance at January 1, 2019 1,753,598 2,027,686 lease prior to January 1, (+) Charges 75,018 85,676 2019 shall be incorporated (+/-) Remeasurement and new contracts 105,579 227,972 into the balance of leases (-) Lease payments (326,570) (377,825) payable without changing the measurement of the (+/-) Translation adjustment - (74) Balance at December 31, 2019 1,607,625 1,963,435 book balance.

Future commitments

5.1.2.3 Impact in the income statement

According to IFRS 16 / CPC 06 (R2), the lease payments that were previously recorded as expenses with occupancy were recognized in the accounts of depreciation and financial expenses. Although this new pronouncement did not change the total that will be taken to net income throughout the contract’s useful life, method adopted for recognition of interest and inflation adjustment associated to leases brings a temporal effect in net income, with a decrease of R$ 23.2 million in 2019.

There is a temporary effect on income tax and social contribution, as we recognize a deferred tax asset that will be realized as rent contracts are terminated. For recoverable PIS/COFINS taxes, we continue to recognize credits in net income based on lease payments. For tax calculation - income tax and social contribution and PIS/COFINS credits, neutrality is assured.

Additional information

Consolidated nominal rate x actual flow

Although the IASB’s Conclusion Bases 161 and 162, referenced in CVM Circular Letter 02/19, refer to a nominal rate, we have not adopted 1,703,934 this criterion for balance sheet purposes. Management understands 1,608,288 that for financial statement purposes, the incremental rate to be considered should be a real rate, since item 27b and conclusion basis 166 require the adoption of a real cash flow. In order to maintain consistency between payment flows and the discount rate, we believe that the use of a nominal incremental rate is not appropriate. Additionally, the use of a nominal incremental rate would not reflect the characteristics of our contracts that have annual indexation terms, 468,215* remaining necessary to “increase” a real interest rate to measure the 136,826 liability. 331,389 In order to meet the requirements of the instructions established in the aforementioned letter, the impacts on the balance sheet and on net Right-of-use Lease payable *Depreciation income as of December 31, 2019, if we had adopted the nominal rate + Interest Depreciation on the balance sheet, are shown aside. Interest

Real discount rate corresponds to future market quotations obtained at B3 S.A. - Brasil, Bolsa, Balcão - reference in DI vs. IPCA + risk spread

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for funding at amounts that represent total investments for the opening of new stores. We considered the remaining weighted period of each set of contracts and using a single discount rate in accordance with respective periods Contractual term ranges per month of contracts with similar characteristics. Up to 12 13 - 24 25 - 36 37 - 48 49 - 60 61 - 72 73 - 84 85 - 96 This model compared to the nominal rate and nominal cash flow model recommended by the CVM does not generate material differences, since the 9,32% 9,41% 9,26% 8,81% balances of assets and liabilities at the initial moment 8,04% 8,20% are similar, and the oscillations mainly of interest in 7,21% 6,23% financial income show time differences that tend 4,94% 4,86% 4,96% toward neutrality starting from the middle of the 4,58% 3,87% 4,28% contract term. Accordingly, in order to represent the 3,11% 3,39% best information to the market, which best reflects the essence of the Company’s business and which is Weighted average real rate closest to the essence of the standard, Management will maintain this model of real rates and flows in its financial statements. The flow of payments according Weighted average real rate Weighted average nominal rate to the weighted average term that corresponds to the respective rates previously reported is following.

Consolidated Weighted average Contractual After period (months) (*) flow 2020 2021 2022 2023 2023 Up to 12 21,639 21,639 - - - - (*) The company calculated the weighted average term for 13–24 237,263 108,002 90,117 39,144 - - the purpose of rate quotation, 25–36 409,575 101,871 102,326 102,472 78,430 24,476 as the contracts have monthly 37–48 427,091 69,026 69,548 69,716 69,811 148,990 amortizations, reducing the 49–60 449,988 54,817 55,387 55,946 56,352 227,486 average term of the operation 61–72 622,034 61,642 61,818 62,680 62,863 373,031 and the risk to the creditor. 73–84 25,095 2,046 2,046 2,046 2,046 16,911 85–96 57,089 3,915 3,915 3,915 3,915 41,429 (**) Refers to the future >97 months (**) 184,884 4,367 3,036 3,036 4,304 170,141 contractual lease flow with a Total 2,434,658 427,325 388,193 338,955 277,721 1,002,464 purchase option that has an 8.81% p.a. discount rate implicit in the contract, signed in July 2012, of the administrative head office building.

On December 31, 2019, the potential credit of PIS and COFINS about the contractual gross flow is R$ 225,206 and when adjusted to present value using the weighted average term is R$ 191,363.

5.2 ICPC 22 / IFRIC 23 UNCERTAINTY ON INCOME TAX TREATMENTS

Interpretation ICPC 22 clarifies how to apply recognition and measurement of CPC 32 requirements when there is uncertainty about how to treat taxes on income. The Company’s Management must recognize and measure its current tax or deferred tax asset or liability, applying requirement of CPC 32 based on taxable income (tax losses), tax bases, tax losses not used, tax credits not used and determined tax rates, applying this Interpretation. The interpretation was approved on December 21, 2018 and became effective as of January 1, 2019.

In the Company’s Management evaluation, there were no significant impacts due to the interpretation, as all procedures adopted for determination and payment of taxes on income are backed by the law and on previous decisions of Administrative and Judicial Courts.

5.3 CPC 50/IFRS 17 - INSURANCE CONTRACTS

This standard will become effective as of January 1, 2021 and will replace the CPC 11 - Insurance Contracts maintaining the requirements of local rules in force. CPC 50 will provide a global and comprehensive model for accounting for insurance contracts in line with international standardization of accounting standards. Management understands that the adoption of such standard will have no material impact on Company’s financial statements.

5.4 AMENDMENTS TO CPC 26/IAS 1 AND CPC 23/IAS 8 – DEFINITION OF MATERIALITY

The amendments to CPC26/IAS 1 and CPC 23/IAS 8 clarify the definition of materiality and align the definition used in the conceptual framework and in other accounting standards. These amendments will become effective at January 1, 2020.

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Management understands that these amendments will not have a significant impact on the Company’s financial statements, as it applies technical guidance OCPC 7 and, accordingly, discloses only relevant information (Note 3.2).

6 RISK MANAGEMENT

A multidisciplinary structure manages the Company’s risks and enables the Executive Board to assess the alignment of business management with the policies and guidelines defined by Management. In April 2012, the Board of Directors created the Audit and Risk Management Committee, identifies and monitors the main risk factors to which the Company is exposed in the normal course of operations:

i) Market risk (including foreign exchange risk and interest rate risk); ii) Credit risk (Notes 7.4, 8.4 and 23.5); iii) Liquidity risk; and iv) Capital management.

6.1 MARKET RISKS

Exchange rate risk

Arises from current and future business operations - mainly from the import of goods in US dollars and obtaining a borrowing in foreign currency.

The policy on foreign exchange risk Management formulated by the Management is to hedge up to 100% of its imports by means of currency forwards purchase contracts such as Non-Deliverable Forward (NDF) and swap operations related to contracted amount of borrowing in foreign currency (Bacen [Central Bank of Brazil] Law 4.131). For setting the dollar price used in the expected scenario, the Company follows future market projections of “B3 S.A.- Brasil, Bolsa e Balcão” for the next base date of disclosure.

The effective net exposure is mostly related to the estimate of future cash flows, which can be adjusted through the composition of prices practiced in retail to offset the impact of a possible appreciation of the USD on costs. Effective results will be noted only upon the settlement of import requests and fixed assets, borrowings in foreign currency and swaps.

We show below the net exposure and the related sensitivity analysis regarding the requests for import of goods and fixed assets, and borrowings in foreign currency as of December 31, 2019:

Consolidated Currency appreciation Currency depreciation Notional Probab Possible Remote Possible - Possible - (US$) le +25% +50% 25% 50% US$ 1 = (Pay) US$ 1 = R$ US$ 1 = R$ US$ 1 = R$ US$ 1 = R$ R$ Receive 5.0413 6.0495 3.0248 2.0165 4.0330

Designated for hedge accounting Orders issued and import of fixed assets (197,685) 591 (196,639) (393,870) 197,822 395,051 (object)

NDF (instrument) 182,370 (545) 181,405 363,356 (182,496) (364,446)

Net exposure (15,315) 46 (15,234) (30,514) 15,326 30,605

Not designated for hedge accounting

Borrowing 4,131 (object) (132,081) 4,746 (124,082) (252,909) 133,574 262,401

Swap (Instrument) 126,651 (4,557) 118,972 242,500 (128,085) (251,614)

Net exposure (5,430) 189 (5,110) (10,409) 5,489 10,787

Total net exposure/effect 235 (20,344) (40,923) 20,815 41,392

Total exposure, net of income tax/social 150 (12,967) (26,084) 13,267 26,383 contribution of 36.26%

In relation to the impacts of borrowing and swap contracted for hedging the US dollar exposure in these contracts, the demonstrated net exposure is related to the fixed cost of interest plus Libor, not covered by the contracted hedge instrument.

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Interest rate risk

It arises from transactions of cash equivalents, interest earning bank deposits, financing of financial services operations, debentures, borrowings and swap. The Company’s policy is to keep 100% of its borrowings in the fixed rate market, with funding repaying fixed rates, and adjusted for CDI, Selic, TJLP and Libor. Keeping financial assets indexed to the CDI, as well as the short- term realization of receivables adjusted for fixed interest rates, a risk level associated with interest rates fluctuation is low.

The Company dynamically analyzes its exposure to interest rates, continuously monitoring the contracted rates versus the prevailing market rates, simulating various scenarios of refinancing, renewal of positions and natural hedging, defining a reasonable change in interest rates and calculating the impact on net income.

As of December 31, 2019, as required by IN CVM 475/08, the Company conducted sensitivity tests for adverse and favorable scenarios of interest (CDI, Selic and TJPL at 25% or 50% higher or lower than the probable scenario), considering the following assumptions: expected scenario for the next CDI and Selic interest rate disclosure of 4.35% p.a. and 4.35% p.a., respectively, based on projections of the B3 S.A. (Brasil, Bolsa, Balcão) futures market, and TJLP of 5.09% p.a., based on BNDES.

We present below the sensitivity analysis of the risk of interest rates on December 31, 2019:

The income from cash equivalents and interest earning bank deposits are net of Social Integration Program (PIS) contributions and Social Contribution on Revenues (COFINS).

6.2 LIQUIDITY RISK

Based on the cash cycle of retail operations, as well as on the minimal capital required to guarantee the credit operations, the Company manages its cash and cash equivalents by setting a minimum strategic cash amount aiming at:

i) Precaution in times of uncertainty in economy; ii) Guarantee the implementation of investment and expansion strategy; iii) Guarantee the maintenance/expansion of financial product operations in times of credit restriction; iv) Guarantee debt amortization and services; and v) Guarantee the maintenance of the dividend distribution policy.

Management monitors the continuous forecasts of liquidity requirements considering the debt finance plans to ensure the Company has sufficient cash to meet its operational needs. The global limits granted to the Company in its restricted credit lines, not giving rise to risk of breaching these borrowing limits or clauses.

The Company has borrowings with covenants that require the maintenance of financial indicators, as follows and periodically monitors them and confirmed the compliance.

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Instrument Issuance 1st Indicator 2nd Indicator

BNDES Prodesign 8/12/2016 7th issuance of debentures 2/13/2017 9th issuance of debentures 3/18/2019

Borrowing 4,131 10/8/2019

Borrowing 4,131 10/18/2019 Borrowing 4,131 11/1/2019 Borrowing 4,131 11/26/2019

The contractual cash flows of financial liabilities in Consolidated are as follows:

Contractu Book al cash < 3 4–6 7–12 1–2 3–5 > 5 balance flow months months months years years years Borrowings, financing and debentures 1,153,663 1,219,144 465,204 12,240 291,882 23,012 426,806 - Financing - financial service operations 491,366 545,170 37,740 - 152,855 - 354,575 - Leases payable 1,963,435 2,434,655 115,160 106,431 205,734 388,194 840,842 778,294 Suppliers 1,082,399 1,082,399 1,049,006 33,141 252 - - - Obligations with credit card 985,298 985,296 772,120 151,619 59,910 1,647 - - administrators Derivative financial instruments 7,764 ------Total - December 31, 2019 5,683,925 6,266,664 2,439,230 303,431 710,633 412,853 1,622,223 778,294

Book Contractual < 3 4–6 7–12 1–2 3–5 > 5 balance cash flow months months months years years years Borrowings, financing and debentures 1,038,062 1,087,854 73,545 270,608 402,199 323,621 17,881 - Financing - financial service operations 851,586 904,226 51,889 479,845 372,492 - - - Leases payable 33,940 181,801 1,057 1,069 2,138 2,937 10,036 164,564 Suppliers 1,025,824 1,030,791 1,025,849 4,615 327 - - - Obligations with credit card administrators 693,994 693,994 514,351 129,494 50,149 - - - Derivative financial instruments 14,516 14,697 12,636 2,061 - - - - Total - December 31, 2018 3,657,922 3,913,363 1,679,327 887,692 827,305 326,558 27,917 164,564

Contractual cash flow includes principal plus future estimated interest. Additionally, the rating agency Standard & Poors rated the Company credit as brAAA in the national scale category (Brazil).

6.3 CAPITAL MANAGEMENT

In addition to equity, the Company uses third parties to finance its activities, thereby optimizing its capital structure. The indebtedness levels are monitored in relation to its cash generation capacity and its capital structure as of is as follows: The net indebtedness reflects the Company’s total exposure to the obligations contracted in the financial system, which justifies the non- inclusion of liabilities related to leases payable.

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Consolidated 12/31/2019 12/31/2018 Borrowings and financing (1,153,663) (1,038,062) Current (709,022) (710,804)

Non-current (444,641) (327,258) Operating financing (491,366) (851,586) Current (184,996) (712,558) Non-current (306,370) (139,028) Gross indebtedness (1,645,029) (1,889,648) Cash, cash equivalents and interest earning bank deposits 1,372,302 1,384,364 Net indebtedness (272,727) (505,284) Shareholders' equity 4,704,614 3,954,512 Leverage ratio 5.80% 12.78%

7 CASH AND CASH EQUIVALENTS AND INTEREST EARNING BANK DEPOSITS

7.1 ACCOUNTING POLICY

Cash equivalents are measured at fair value through profit or loss. It includes cash balance, demand deposits, short-term and highly liquid short-term interest earning bank deposits, recorded at amounts like market values.

Interest earning bank deposits not classified as cash equivalents are investments that do not have repurchase guarantees by the issuer in the primary market, only in the secondary market and they are measured at fair value through profit or loss.

7.2 BREAKDOWN OF CASH AND CASH EQUIVALENTS

Weighted Parent Company Consolidated average rate Index p.a. 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Cash and banks 121,471 166,478 181,686 222,057 Cash equivalents CDB CDI 101.3% 632,733 331,994 676,527 453,545 Investment funds CDI 89.6% 235,828 249,113 268,018 249,113 Repo operations in debentures CDI 86.5% 23 - 23 7 Automatic Investment CDI 10.0% 21,758 19,328 21,758 19,786 Fund - BACEN Jud CDI 57.7% 41 163 41 163 Financial income Fund FIDC - - - 109,226 - - Total 1,011,854 876,302 1,148,053 944,671

7.3 BREAKDOWN OF INTEREST EARNING BANK DEPOSITS

Weighted Parent Company Consolidated average rate Index p.a. 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Financial National Treasury Bills SELIC 100.0% - - 224,249 439,693 Total - - 224,249 439,693

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7.4 CREDIT RISK Balance at According to the Company’s financial policy, cash equivalents and interest 12/31/2019 earning bank deposits shall be invested in financial institutions with long-term R$ 1,190,616 rating in domestic scale classified as low credit risk and that are renowned in the market for their soundness.

The ratings of cash equivalents are according to the main risk rating agencies. 411,433 104,319 Next, we show below the credit quality of the cash equivalents and interest 460,077 earning bank deposits of the Company. Balance at 12/31/2018 369,182 (*) Not applicable, since there is no classification of risk in the main risk rating R$ 1,162,307 agencies for Funds – Brasil Plural Crédito Privado Retail FIRF, Western Assets and 688,806 National Treasury Bills in national scale.

However, the assets of balances of these funds and National Treasury Bills that 18,397 make up the funds’ balance have a AAA risk rating in at least one rating agency. 300,709

8 TRADE ACCOUNTS RECEIVABLE

8.1 ACCOUNTING POLICY

Trade accounts receivable correspond to the amounts receivable for the sale of goods, through Co-branded card (“Meu Cartão”) at the network of affiliated stores by the Visa and Mastercard system, and quick withdrawals granted to its customers by the indirect subsidiary Realize CFI and financial institutions in the agreement.

Fixed credit sales were brought to present value on transactions date, based on estimated rate of the Company’s capital average weighted cost. Contra-entry of adjustment to present value is the clients’ account and its realization is recorded as sales revenue due to fruition term. Discount rate used involves analysis of capital structure and of macro-economic context uncertainties, and was 0.99% p.m. to the Parent Company and to the subsidiaries (0.99% p.m. on December 31, 2018).

8.2 BREAKDOWN

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Renner credit card (Private Label) 30,464 1,281,243 30,464 1,281,243 Co-branded card (“Meu Cartão”) 334,785 228,724 2,078,378 1,457,426 Renner credit card – Realize (New Private Label) (*) 943,091 - 1,308,496 - Third party cards 644,540 577,255 816,477 718,467 Quick Withdrawal - 1,574 55,849 50,849 Exports - Related parties 29,173 13,293 - - Other receivables 1,995 888 5,819 3,659 (-) FIDC Lojas Renner - (453,893) - - (-) Estimated credit losses (25,965) (65,406) (420,705) (305,766) (-) Adjustment to present value (45,309) (40,455) (48,817) (43,208) Total 1,912,774 1,543,223 3,825,961 3,162,670

(*) As of April 2019, in line with the strategy and business specialization, the sales through the Renner Credit Card (Private Label) started being recorded in the indirect subsidiary Realize CFI and assets of those sales to comprise the Private Label’s balance at Realize CFI.

8.3 ESTIMATED CREDIT LOSSES

The estimated credit loss is an amount considered sufficient by Management to cover any losses in the recovery of receivables based on client balance.

The balances of branded card (Meu Cartão), Renner credit card - Realize (Private Label) and of Quick Withdrawal recorded at the subsidiary Realize CFI, with a maturity over 360 days are written off from the balance of trade accounts receivable against estimated losses in credit, in line with the practices if financial institutions, except for Renner Credit Card (Private Label), which is written off when the bonds are overdue for more than 180 days.

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Changes in estimated credit losses

First-time Estimated adoption - Estimated (losses) Balances at IFRS 9 / (losses), Write- Balances at reversals, Write- Balances at 12/31/2017 CPC 48 net offs 12/31/2018 net offs 12/31/2019 Renner Card (53,064) (16,569) (190,053) 195,693 (63,993) (159,593) 197,621 (25,965) Quick Withdrawal (11,470) (814) (4,292) 15,163 (1,413) 54 1,359 - Total Parent Company (64,534) (17,383) (194,345) 210,856 (65,406) (159,539) 198,980 (25,965) Co-branded card (145,545) (15,947) (223,621) 153,106 (232,007) (280,563) 224,678 (287,892) (“Meu Cartão”) Quick Withdrawal (101) (202) (8,205) 155 (8,353) (10,446) 8,750 (10,049) Renner Card - Realize - - - - - (96,799) - (96,799) Total Consolidated (210,180) (33,532) (426,171) 364,117 (305,766) (547,347) 432,408 (420,705)

Coverage of losses per delay ranges and credit product:

The methodology to estimate the credit losses for Renner Card (Private Label) that complies with the international standard IFRS 9 and CPC 48, considers the balance realization history and recovery of receivables in arrears for up to 360 days.

With a with high level of accuracy, this methodology is not comparable with that used for financial institutions, which follows the Central Bank of Brazil’s standard (Resolution 2682), which establishes the transfer of clients’ balances to the worst delay range, with application of minimum estimated loss percentages for each range.

12/31/2019 12/31/2018 Estimated Estimated Renner credit card (Private Label) Balance losses Coverage Balance losses Coverage Not yet due 871 (9) 1.0% 1,137,120 (17,644) 1.6% Overdue (days): 1–30 513 (169) 32.9% 50,079 (10,359) 20.7% 31–60 1,350 (910) 67.4% 23,230 (10,699) 46.1% 61–90 2,922 (2,267) 77.6% 18,865 (10,555) 56.0% 91–120 5,453 (4,620) 84.7% 18,375 (11,662) 63.5% 121–150 8,576 (7,690) 89.7% 17,305 (12,034) 69.5% 151–180 10,779 (10,300) 95.6% 16,269 (12,540) 77.1% 181–360 - - - 98,343 (89,039) 90.5% Subtotal 30,464 (25,965) 85.2% 1,379,586 (174,532) 12.7% Credits written-off ( - ) 181–360 days - - - (110,539) 110,539 100.0% ( + ) 181–360 days recovered - - - 12,196 - - Total 30,464 (25,965) 85.2% 1,281,243 (63,993) 5.0%

Coverage ratio over 90 104.7% 123.2%

Over 90 coverage index refers to estimated loss of assets overdue from 90 to 180 days.

As regards Renner credit card – Realize (Private Label), Co-branded card (“Meu Cartão”) and Quick Withdrawal, estimated credit losses are formed with a basis on the risk rating of operations, in accordance to the rating criteria of credit operations defined by the Central Bank of Brazil (Res. 2.682), plus expected losses in accordance with IFRS 9 / CPC 48.

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12/31/2019 Estimated Renner Credit Card – Realize (New Private Label) - in days Balance losses % Coverage A 0–14 1,080,975 (20,647) 1.9% B 15–30 56,713 (1,083) 1.9% C 31–60 38,714 (1,212) 3.1% D 61–90 25,520 (2,698) 10.6% E 91–120 26,488 (8,457) 31.9% F 121–150 24,406 (12,911) 52.9% G 151–180 22,169 (16,280) 73.4% H >180 33,511 (33,511) 100.0% Total 1,308,496 (96,799) 7.4%

Estimated losses x Minimum required (Central Bank of Brazil) 122.7% 12/31/20 12/31/201 19 8 Balanc Estimated % Estimated % Co-Branded Card (“Meu Cartão”) - In days e losses Coverage Balance losses Coverage 1,566,33 1,089,39 A 0–14 (29,917) 1.9% (24,839) 2.3% 6 8 B 15–30 62,486 (1,193) 1.9% 53,688 (1,224) 2.3% C 31–60 64,118 (2,007) 3.1% 39,011 (1,849) 4.7% D 61–90 75,719 (8,003) 10.6% 48,803 (8,023) 16.4% E 91–120 49,900 (15,933) 31.9% 38,584 (18,979) 49.2% F 121–150 42,698 (22,587) 52.9% 27,381 (19,164) 70.0% G 151–180 33,397 (24,528) 73.4% 25,134 (22,502) 89.5% H >180 183,724 (183,724) 100.0% 135,427 (135,427) 100.0% 2,078,37 1,457,42 Total (287,892) 13.9% (232,007) 15.9% 8 6

Estimated losses x Minimum required (Central Bank 110.1% 121.9% of Brazil)

12/31/201 12/31/201 9 8 Balanc Estimated % Balanc Estimated % Quick withdrawal (Saque rápido) - In days e losses Coverage e losses Coverage A 0–14 37,511 (717) 1.9% 35,714 (813) 2.3% B 15–30 3,241 (62) 1.9% 2,164 (49) 2.3% C 31–60 2,455 (77) 3.1% 1,785 (84) 4.7% D 61–90 1,719 (182) 10.6% 1,408 (231) 16.4% E 91–120 1,552 (496) 31.9% 1,355 (666) 49.2% F 121–150 1,143 (605) 52.9% 1,273 (891) 70.0% G 151–180 1,192 (875) 73.4% 1,124 (1,006) 89.5% H >180 7,036 (7,036) 100.0% 6,026 (6,026) 100.0% Total 55,849 (10,049) 18.0% 50,849 (9,766) 19.2%

Estimated losses x Minimum required (Central Bank of 107.2% 118.4% Brazil)

8.4 CREDIT RISK

The sales and credit grant policies of the Company aim at minimizing possible problems arising from the default of its clients through the judicious selection of the client balance, which takes into consideration their capacity to pay (credit analysis) and diversification of its operations (risk spread). These policies are subordinated to the credit, set out by its Management, supported by advanced technology systems and processes, related to the risk and fraud area. The internal risk rating of the credit quality of the accounts receivable balance is as follows:

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i) Low Risk: likelihood lower or 12/31/2019 12/31/2018 12/31/2019 12/31/2018 12/31/2019 12/31/2018 equal to 9.3% of being over 60 days past due. ii) Medium low risk: likelihood higher than 9.3% and lower or equal to 16.8% of being over 60 pasts due. iii) Medium Risk: clients with up to four months of Renner Credit Card (including the new Renner Credit Card – Realize) or Co-branded card (“Meu Cartão”) with little history of movement for purposes of measuring the likelihood of default. iv) Medium high risk: likelihood higher than 16.8% and lower or equal to 31.3% of being over 60 pasts due. v) High risk: likelihood higher than 31.3% of being over 60 days past due.

The Company’s receivables derive Renner Card Co-Branded from retail operations to individuals in + Card (“Meu Quick Third party Withdrawal a massified way, with individual credit Cartão”) cards analysis, with low average ticket, having as characteristic the absolute spread of credit risk and the lack of Low Risk Medium low risk Medium Risk Medium high risk High Risk guarantee instrument. The amounts recorded in accounts receivable represent the appropriate size of the Company’s exposure to credit risk.

9 INVESTMENT FUNDS IN CREDIT RIGHTS

On May 13, 2019, the Company settled the FIDC operation of Lojas Renner, which had been started in May 2014 with the purpose of acquiring credit rights originated from the installment purchase of the Company's clients, using the Company’s installment plan free of charges, ownership of the Company, or granting of financing with charges by Banco Itaú S.A. On the closing date, the FIDC Lojas Renner settled the amount of R$ 674,506, which R$ 247,165 is related to 7,280 subordinated shares owned by Lojas Renner S.A. and R$ 427,341 related to 16,800 senior shares owned by third-parties.

10 INVENTORIES

10.1 ACCOUNTING POLICY

The inventories are measured at acquisition cost, including non-recoverable taxes, transportation costs, and other costs necessary to take inventories to current conditions. Costs of imported goods’ inventories also consider any gains or losses from settled cash flow hedges that are transferred from shareholders' equity. Inventories are valued at weighted average cost and deducted from estimated losses and adjustment to present value, when applicable. Estimated losses are based on historic levels and accomplished only upon realization of inventories, which will reflect the Company’s operation model and will be the basis for adjustment of the estimate.

10.2 BREAKDOWN

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Goods for resale 779,948 851,182 956,330 1,005,972 Imports in transit 165,611 159,738 199,083 174,236 Advances to suppliers 3,777 8,850 3,947 9,505 Auxiliary materials and warehouse 5,226 5,052 10,742 9,382 Adjustment to present value (17,582) (18,822) (19,285) (19,698) Estimated losses (21,132) (61,805) (26,311) (69,092) Total 915,848 944,195 1,124,506 1,110,305

The Company has a balance of advances related to confirming agreement with a balance of R$ 3,777 on December 31, 2019 in the Parent Company and Consolidated (R$ 6,422 on December 31, 2019), fully reversing into inventory goods.

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10.3 ESTIMATED INVENTORY LOSSES

Parent Company Consolidated Balance at January 1, 2018 (63,437) (65,671) (-) Estimated losses, net (65,773) (73,221) (+) Actual loss 67,405 69,819 (+/-) Translation adjustment - (19) Balance at December 31, 2018 (61,805) (69,092) (-) Estimated losses, net (57,356) (62,240) (+) Actual loss 98,029 104,625 (+/-) Translation adjustment - 396 Balance at December 31, 2019 (21,132) (26,311)

During 2019, we implemented the RFID project (Radio Frequency Product Identification), a tool that allows the location, count, and key information of products to be identified quickly and accurately. Thus, it was already possible to increase the frequency of reading and recognizing the effects of inventories within the year, at the Parent Company.

11 RECOVERABLE TAXES

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 ICMS 146,604 83,290 185,636 120,060 ICMS – Fixed assets 53,736 55,402 60,771 64,319 Income tax and social contribution 11,778 8,432 17,187 38,112 PIS and COFINS 8,821 13,088 9,324 16,008 Tax credits from foreign subsidiaries - - 27,673 45,487 Other recoverable taxes 29,503 2,609 31,150 3,181 Total 250,442 162,821 331,741 287,167

Current assets 199,116 112,320 258,396 208,840 Non-current assets 51,326 50,501 73,345 78,327 Total 250,442 162,821 331,741 287,167

12 OTHER ASSETS

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Prepaid expenses 8,241 5,782 9,414 5,426 Judicial deposits 9,496 10,081 9,610 10,132 Advances to third parties 18,420 25,683 29,289 32,223 Advance to employees 4,395 5,916 5,036 6,793 Credits from agreement with suppliers 8,176 5,140 8,176 5,140 Insurance indemnities in progress 1,162 4,407 1,402 5,060 Insurance commissions receivable 197 2,651 5,479 2,651 Amounts receivable – Operating financial services Agreement 7,567 4,167 7,567 4,167 Other accounts receivable 8,759 9,587 10,897 11,107 Total 66,413 73,414 86,870 82,699

Current assets 53,195 47,460 70,662 53,296 Non-current assets 13,218 25,954 16,208 29,403 Total 66,413 73,414 86,870 82,699

13 INCOME TAX AND SOCIAL CONTRIBUTION

13.1 ACCOUNTING POLICY

Provision for income tax and social contribution are based on taxable income for the year. Deferred income tax and social contribution are recognized on the temporary differences at the end of each year between the balances of assets and liabilities recognized in the financial statements and the respective tax bases employed to arrive at taxable income, including the balance of tax losses, where applicable. The current and deferred taxes are recognized in net income, except when they correspond to items recorded in “other comprehensive income” in the shareholders’ equity.

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13.2 BREAKDOWN

Parent Company

12/31/2019 12/31/2018 Deferred income tax/social contribution tax calculation bases IRPJ CSLL IRPJ CSLL Estimated losses in assets 63,941 63,941 127,211 127,211 Provisions for tax, civil and labor risks 84,957 84,957 68,752 68,752 Adjustment to present value 58,086 58,086 54,729 54,729 Provision employee profit sharing 68,227 68,227 44,455 44,455 Restricted share plan 39,664 39,664 34,604 34,604 Equity valuation adjustments - hedge 2,436 2,436 2,796 2,796 Swap from borrowing 2,115 2,115 - - Lease payable 63,696 63,696 - - Other provisions 702 11 - - Deferred tax assets base 383,824 383,133 332,547 332,547 Review of the useful life (124,167) (124,167) (61,857) (61,857) Swap from borrowing - - (37,181) (37,181) Other provisions (14,176) (14,176) (23,175) (23,866) Deferred tax liabilities basis (138,343) (138,343) (122,213) (122,904)

Total 245,481 244,790 210,334 209,643 Nominal rates 25% 9% 25% 9% Deferred income tax and social contribution assets 61,370 22,031 52,583 18,868

Consolidated

12/31/2019 12/31/2018 Deferred income tax/social contribution tax calculation bases IRPJ CSLL IRPJ CSLL Estimated losses in assets 283,738 282,316 257,294 257,294 Provisions for tax, civil and labor risks 100,754 100,754 84,109 84,109 Adjustment to present value 62,890 62,890 57,940 57,940 Provision employee profit sharing 69,864 69,864 44,455 44,455 Restricted share plan 39,664 39,664 34,604 34,604 Income tax and social contribution losses (i) 176,478 166,304 128,218 128,788 Equity valuation adjustments - hedge 3,382 3,382 3,656 3,656 Lease payable 73,847 72,036 - - Other provisions 20,707 2,126 11,647 - Deferred tax assets base 831,324 799,336 621,923 610,846 Goodwill on acquisition of equity interest (76,707) (76,707) (56,722) (56,722) Appreciation of assets (28,888) (28,888) (29,234) (29,234) Review of the useful life (138,639) (138,639) (64,821) (64,821) Swap from borrowing (1,471) (1,471) (47,032) (47,032) Other provisions (21,647) (15,050) (24,510) (25,281) Deferred tax liabilities basis (267,352) (260,755) (222,319) (223,090)

Total 563,972 538,581 399,604 387,756 Weighted nominal rates (ii) 25% 11.37% 25% 10.92% Deferred income tax and social contribution assets and liabilities (iii) 140,993 61,237 99,901 42,343

(i) Credits recognized on tax losses and negative basis of social contribution of subsidiaries Camicado, Youcom, LRS and LRA, supported by technical feasibility studies, submitted annually to approval of the Board of Directors, which show projections of taxable future net income, allowing for an estimate of recovery of credits in a period not exceeding 10 years. (ii) The weighted nominal rate of Social Contribution is greater than the general rate of 9% due to the consolidation of the balances of the indirect subsidiary Realize CFI, which has a 15% rate as of 2019. (iii) The Management individually offsets deferred assets against the deferred liabilities of the Parent Company and subsidiaries. In Consolidated, net deferred liability belongs to subsidiary Camicado.

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13.3 CHANGES IN DEFERRED TAXES, NET

Below are the changes in deferred taxes, recognized at weighted nominal tax rates:

Parent Company Consolidated Balance at 12/31/2017 112,994 199,211 (-) Recognized in net income (49,382) (71,960) (-) Recognized in other comprehensive income 1,929 2,528 (+) Translation adjustments - 95 (+) First-time adoption - CPC 48 / IFRS 9 5,910 12,370 Balance at 12/31/2018 71,451 142,244 (-) Recognized in net income 12,072 60,061 (-) Recognized in other comprehensive income (122) (93) (+) Translation adjustments - 18 Balance at 12/31/2019 83,401 202,230

13.4 REALIZATION OF DEFERRED TAX ASSETS

The recoverability of deferred tax asset balances is reviewed at the end of each year and, when it is no longer probable that future taxable profits will 187,829 be available to recover the asset, in whole or in part. Management’s evaluation is based on technical feasibility studies, which demonstrate projections of future taxable earnings, allowing for an estimate of the recovery of credits within a period of no more than 10 years. Also, estimated 298,716 deferred tax realization involves uncertainties of 58,613 92,297 other estimates. 26,173 12,619 13,482 130,438

19,313 4,119 7,775 13.5 ANALYSIS OF THE EFFECTIVE RATE FOR THE INCOME TAX AND SOCIAL CONTRIBUTION

The reconciliation between the tax expense as calculated by the combined statutory rates and the income and social contribution tax expense charged to net income is presented below:

Parent Company Consolidated 2019 2018 2019 2018 Net income before income tax and social contribution 1,371,774 1,258,875 1,511,854 1,370,193 Combined tax rate 34% 34% 34% 34% Tax expense at nominal rate (466,403) (428,018) (514,030) (465,866) Permanent (additions) exclusions: Stock option plan expense (7,166) (6,969) (7,166) (6,969) Net income from ownership interest 73,388 47,290 - - Interest on own capital 85,665 76,729 85,665 76,729 Management fees (1,464) (2,074) (1,464) (2,074) Tax Benefits 8,427 23,382 8,584 23,458 Investment grant (i) 33,163 47,129 34,504 47,810 Incentive for technological innovation (Law 11196/2005) 4,319 3,156 4,380 3,156 Income tax and social contribution differences of subsidiaries - - (19,410) (26,766) Other (additions) and exclusions (2,634) 618 (3,920) 393 Exempt portion of the 10% surtax 24 18 96 72 Income tax and social contribution for the year (272,681) (238,739) (412,761) (350,057)

Current (284,753) (189,357) (472,822) (278,097) Deferred 12,072 (49,382) 60,061 (71,960)

Effective tax rate 19.88% 18.96% 27.30% 25.55%

(i) ICMS tax incentives and benefits, considered investment subsidies, under the terms of Complementary Law 160/2017.

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14 INVESTMENTS

14.1 BREAKDOWN

Parent Company 12/31/2019 12/31/2018 Investments in subsidiaries 1,383,802 955,452 Goodwill on asset appreciation 1,290 1,290 Total 1,385,092 956,742

14.2 CHANGES IN INVESTMENTS IN SUBSIDIARIES

Equity on Other Balance at Capital profit/loss of comprehensive Balance at Subsidiaries 12/31/2018 contribution subsidiaries income Dividends 12/31/2019 RACC 2,167 - 7,597 - (8,117) 1,647 Dromegon 11,573 - 6,101 - (6,231) 11,443 Camicado 413,838 - (6,850) (21) - 406,967 Youcom 122,949 20,000 (217) (36) - 142,696 LRS 7 6,776 2,578 406 - 9,767 Realize Participações S.A. 283,938 50,000 216,876 - - 550,814 LRU 120,967 37,141 (2,886) (11,586) - 143,636 LRA 11 125,806 (7,268) (3,657) - 114,892 Realize CFI 2 - 1 - - 3 Lojas Renner Trading Uruguay S.A. - 2,001 (86) 22 - 1,937 Total 955,452 241,724 215,846 (14,872) (14,348) 1,383,802

First- time adoptio Equity on Balance n of IFRS profit/loss Reclassificati Balance at Capital 9 - of Other on of at 12/31/201 contributio Estimate subsidiari comprehensi Dividend negative 12/31/201 Subsidiaries 7 n d losses es ve income s equity 8 RACC 61,286 - - 17,109 - (76,228) - 2,167 Dromegon 16,154 - (2) 6,371 - (10,950) - 11,573 Camicado 400,397 - - 14,732 (1,291) - - 413,838 Youcom 91,877 40,000 - (9,056) 128 - - 122,949 LRS - - - 1,997 429 - (2,419) 7 Realize Participações 183,955 - (9,688) 109,671 - - - 283,938 S.A. LRU 69,190 50,986 - (1,736) 2,527 - - 120,967 LRA - 11 - - - - - 11 Realize CFI 1 - - 1 - - - 2 Total 822,860 90,997 (9,690) 139,089 1,793 (87,178) (2,419) 955,452

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15 FIXED ASSETS AND INTANGIBLE ASSETS

15.1 ACCOUNTING POLICY

Recorded at the cost of acquisition, formation or installation of stores, deducted from accumulated depreciation or amortization, calculated under the straight-line method at rates that consider estimated useful lives of assets, as follows:

Class Annual rate Useful life As a procedure, the Company annually Fixed assets reviews the fixed and intangible assets Buildings 1.66% 60 years technical assessments from specialized Furniture and utensils 10–25% 4–10 years employees and aiming at: Facilities 5–10% 10–20 years Machinery and equipment 5–10% 10–20 years i) Identify evidences that its assets may Leasehold improvements 10% 10 years be impaired; and ii) Identify changes in the form of use and Vehicles 20% 5 years maintenance that may affect the useful life Computers and peripherals 10–33.3% 3–10 years of your fixed and intangible assets. Intangible assets IT systems 12.5–20% 5–8 years Right-of-use properties 10% 10 years

15.2 BREAKDOWN OF FIXED ASSETS

Parent Company 12/31/2019 12/31/2018 Accumulated Net book Accumulated Net book Cost depreciation value Cost depreciation value Land 288 - 288 288 - 288 Properties 61,898 (2,613) 59,285 92,898 (5,767) 87,131 Furniture and utensils 469,412 (237,546) 231,866 430,181 (199,796) 230,385 Facilities 514,051 (247,698) 266,353 487,378 (223,056) 264,322 Machinery and equipment 274,080 (146,160) 127,920 256,745 (133,308) 123,437 Leasehold improvements 1,710,288 (883,821) 826,467 1,572,341 (746,423) 825,918 Vehicles 1,589 (425) 1,164 2,117 (399) 1,718 Computers and peripherals 271,695 (159,500) 112,195 232,947 (137,936) 95,011 Fixed assets in progress 188,715 - 188,715 89,662 - 89,662 Total 3,492,016 (1,677,763) 1,814,253 3,164,557 (1,446,685) 1,717,872

Consolidated 12/31/2019 12/31/2018 Accumulated Net book Accumulated Net book Cost depreciation value Cost depreciation value Land 288 - 288 288 - 288 Properties 76,965 (8,493) 68,472 107,835 (11,647) 96,188 Furniture and utensils 540,693 (262,862) 277,831 492,833 (220,237) 272,596 Facilities 570,394 (269,276) 301,118 536,403 (240,806) 295,597 Machinery and equipment 291,320 (148,498) 142,822 265,221 (134,999) 130,222 Leasehold improvements 2,003,402 (945,061) 1,058,341 1,781,552 (787,926) 993,626 Vehicles 1,589 (424) 1,165 2,117 (399) 1,718 Computers and peripherals 291,164 (166,821) 124,343 247,017 (143,166) 103,851 Fixed assets in progress 199,330 - 199,330 100,363 - 100,363 Total 3,975,145 (1,801,435) 2,173,710 3,533,629 (1,539,180) 1,994,449

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15.3 RECONCILIATION OF NET BOOK VALUE OF FIXED ASSETS

Parent Company

Transf. IFRS Balance at Balance at Estimated 16 / CPC Balance at Book value 01/01/2018 Additions Transf. Write-offs Depreciation 12/31/2018 Additions Transf. Write-offs losses 06 (R2) Depreciation 12/31/2019 Land 288 - - - - 288 ------288 Properties 88,577 - - - (1,446) 87,131 - - - - (27,021) (825) 59,285 Furniture and utensils 201,909 284 68,821 (1,385) (39,244) 230,385 2,103 49,958 (1,307) (8,204) - (41,069) 231,866 Facilities 250,119 29 37,417 (509) (22,734) 264,322 1,365 25,868 (101) (256) - (24,845) 266,353 Machinery and equipment 112,933 66 23,712 (97) (13,177) 123,437 958 17,271 (43) (206) - (13,497) 127,920 Leasehold improvements 787,275 356 166,859 (184) (128,388) 825,918 7,939 132,421 (621) (1,795) - (137,395) 826,467 Vehicles 2,499 17 - (489) (309) 1,718 311 - (628) - - (237) 1,164 Computers 63,847 483 54,715 (520) (23,514) 95,011 512 53,773 (2,242) (5,499) - (29,360) 112,195 Fixed assets in progress 96,263 344,952 (351,524) (29) - 89,662 378,927 (279,291) (581) (2) - - 188,715 Total 1,603,710 346,187 - (3,213) (228,812) 1,717,872 392,115 - (5,523) (15,962) (27,021) (247,228) 1,814,253

Consolidated

Transf. IFRS 16 / Balance at Write- Estimated Translation Balance at Write- Estimated CPC 06 Translation Balance at Book value 01/01/2018 Additions Transf. offs losses Depreciation adjustment 12/31/2018 Additions Transf. offs losses (R2) Depreciation adjustment 12/31/2019 Land 288 ------288 ------288 Properties 97,634 - - - - (1,446) - 96,188 131 - - - (27,021) (826) - 68,472 Furniture and utensils 233,269 1,255 85,675 (1,471) (467) (45,622) (43) 272,596 2,577 60,643 (1,128) (8,654) - (47,844) (359) 277,831 Facilities 280,233 233 42,181 (770) (179) (25,987) (114) 295,597 4,232 31,360 (81) (896) - (28,730) (364) 301,118 Machinery and equipment 116,038 132 27,971 (143) (22) (13,759) 5 130,222 952 26,222 (63) (267) - (14,107) (137) 142,822 Leasehold improvements 901,370 4,496 234,736 (1,479) (868) (145,284) 655 993,626 8,797 226,442 (4,625) (4,207) - (159,162) (2,530) 1,058,341 Vehicles 2,499 17 - (489) - (309) - 1,718 311 - (626) - - (238) - 1,165 Computers 68,656 2,355 59,191 (521) (4) (25,099) (727) 103,851 1,283 57,558 (671) (5,574) - (31,857) (247) 124,343 Fixed assets in progress 113,640 435,589 (449,754) (29) - - 917 100,363 501,678 (402,225) - (2) - - (484) 199,330 Total 1,813,627 444,077 - (4,902) (1,540) (257,506) 693 1,994,449 519,961 - (7,194) (19,600) (27,021) (282,764) (4,121) 2,173,710

The main natures that make up the group of fixed assets in progress refer to the development and implementation of the Company’s stores and distribution centers.

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15.4 BREAKDOWN OF INTANGIBLE ASSET

Parent Company 12/31/2019 12/31/2018 Accumulated Net book Accumulated Net book Cost amortization value Cost amortization value IT systems 765,947 (451,475) 314,472 701,935 (430,915) 271,020 Right-of-use properties 69,760 (49,150) 20,610 63,471 (46,075) 17,396 Trademarks and patents 6,519 (83) 6,436 6,017 (83) 5,934 Intangible asset in progress 128,193 - 128,193 118,659 - 118,659 Total 970,419 (500,708) 469,711 890,082 (477,073) 413,009

Consolidated 12/31/2019 12/31/2018 Accumulated Net book Accumulated Net book Cost amortization value Cost amortization value IT systems 947,069 (494,796) 452,273 788,531 (462,211) 326,320 Right-of-use properties 98,555 (59,459) 39,096 87,500 (54,142) 33,358 Trademarks and patents 34,851 (83) 34,768 34,348 (83) 34,265 Intangible - others 3,500 (3,500) - 3,500 (3,500) - Intangible asset in progress 141,419 - 141,419 124,454 - 124,454 Goodwill - Camicado 116,679 - 116,679 116,679 - 116,679 Total 1,342,073 (557,838) 784,235 1,155,012 (519,936) 635,076

15.5 RECONCILIATION OF NET BOOK VALUE OF INTANGIBLE ASSETS

Parent Company

Balance at Estimated Balance at Book value 12/31/2018 Additions Transf. Write-offs losses Amort. 12/31/2019 IT systems 271,020 284 142,397 (38,829) (10) (60,390) 314,472 Right-of-use properties 17,396 2 7,159 - (872) (3,075) 20,610 Trademarks and patents 5,934 502 - - - - 6,436 Intangible asset in progress 118,659 160,129 (149,556) (1,039) - - 128,193 Total 413,009 160,917 - (39,868) (882) (63,465) 469,711

Balance at Estimated Balance at Book value 01/01/2018 Additions Transf. Write-offs losses Amort. 12/31/2018 IT systems 238,962 8,918 67,321 - - (44,181) 271,020 Right-of-use properties 19,938 (1,311) 1,543 - - (2,774) 17,396 Trademarks and patents 5,526 408 - - - - 5,934 Intangible asset in progress 60,099 128,325 (68,864) (901) - - 118,659 Total 324,525 136,340 - (901) - (46,955) 413,009

The main natures that make up the group of intangible accounts in progress refer to the development and implementation of Information Technology systems and licensing.

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Consolidated

Balance Balance at Translation at 12/31/201 Estimated adjustmen 12/31/201 Book value 8 Additions Transf. Write-offs losses Amort. t 9

IT systems 326,320 50,104 149,295 (176) (11) (72,735) (524) 452,273

Right-of-use properties 33,358 2 12,874 16 (1,497) (5,431) (226) 39,096

Trademarks and patents 34,265 503 - - - - - 34,768 Intangible asset in progress 124,454 180,858 (162,169) (1,550) - - (174) 141,419

Goodwill - Camicado 116,679 ------116,679

Total 635,076 231,467 - (1,710) (1,508) (78,166) (924) 784,235

Balance at Write- Estimated Translation Balance at Book value 01/01/2018 Additions Transf. offs losses Amort. adjustment 12/31/2018 IT systems 277,827 28,581 71,633 (143) - (52,212) 634 326,320 Right-of-use properties 34,547 (1,954) 5,737 (88) (110) (4,856) 82 33,358 Trademarks and patents 33,857 408 - - - - - 34,265 Intangible asset in progress 63,325 139,295 (77,370) (901) - - 105 124,454 Goodwill - Camicado 116,679 ------116,679 Total 526,235 166,330 - (1,132) (110) (57,068) 821 635,076

16 IMPAIRMENT TEST OF THE GOODWILL AND INTANGIBLE ASSETS WITH INDEFINITE USEFUL LIFE

16.1 ACCOUNTING POLICY

Assets with an indefinite useful life, such as goodwill, are not subject to amortization and are tested every year to identify a possible impairment need. For impairment valuation purposes, assets are grouped at the lowest levels for which there are separately identifiable cash flows (Cash Generating Units - CGU), in conformity with the analysis of views used by the Management. Non-financial assets, except goodwill, that have been impaired, are subsequently reviewed for possible reversal of the impairment at each reporting date.

16.2 EVALUATION OF THE RECOVERABLE VALUE

The book value of the goodwill and the trademark allocated on Camicado is R$ 144,741 (R$ 144,741 on December 31, 2018).

To determine the recoverable value of Camicado, the Company used cash flow projections, before income tax and social contribution, based on financial budgets approved by Management for a 10-year period considering the following assumptions:

(i) Revenues: projected from 2020 to 2029, considering historical growth in sales, and an increase in sales through the plan to open new stores and digital initiatives; (ii) Costs and expenses: projected in the same fiscal year according to store dynamics and seeking synergy of expenses through the Parent Company; (iii) Discount rate: prepared considering information from the retail sector, in which Camicado operates. Discount rate used was 13.0% p.a. (12.6% p.a. on December 31, 2018); and (iv) Growth rate in perpetuity: 6.5% p.a. (7.5% p.a. December 31, 2018).

The Company carried out review tests, with a base-date of December 31, 2019, and concluded that there are no factors that indicate the need for provision for impairment, since the recoverable amount exceeded the book value.

16.3 SENSITIVITY ANALYSIS

The Company carried out a sensitivity analysis on the discount rates and growth rates. Considering an increase or decrease of 1% in the discount rate and of 0.5% in the growth rate in perpetuity, the Company’s management concluded that the discounted cash flow would result in recoverable amounts, as shown in the table below:

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Discount rate Perpetuity rate Probable Decrease Probable scenario 1% increase by 1% scenario 0.5% incr. 0.5% decr. Change in discounted cash flow 13.0% (174,912) 242,125 6.5% 72,520 (62,160)

17 BORROWINGS, FINANCING AND DEBENTURES

17.1 ACCOUNTING POLICY

Initially, Balances of borrowing, financing and debentures are initially recognized at fair value upon receipt and subsequently, they start to be measured at amortized cost as provided for in contract (plus charges, interest calculated at effective rate, inflation adjustment, exchange-rate change, and amortizations incurred up to balance sheet dates).

Balance of working capital borrowing – Law 4.131 of Central Bank of Brazil is measured at fair value, reflecting current market expectations of future values using the discounted cash flow evaluation techniques (conversion of future cash flows into a single value).

17.2 BREAKDOWN OF BORROWINGS, FINANCING AND DEBENTURES

Parent Company Consolidated Inde 12/31/201 12/31/201 12/31/201 12/31/201 Descriptions x Rates Maturity 9 8 9 8

In domestic currency Feb/2020– Debentures (i) CDI 103.9–108% 710,959 553,867 710,959 553,867 Oct/2022 (+/-) Swap of debentures - - - - (1,087) - (1,087) 6.97–11.01% Fundo do Nordeste - FNE (iii) - Jun/2023–Jul/2024 8,524 29,326 9,208 30,185 p.a. BNDES (iv) Selic 2.5% p.a. Jul/2020 1,750 8,426 1,750 8,426 BNDES (iv) TJLP 2.12% p.a. Jul/2020 3,289 4,736 3,289 4,736 Working capital - secured account - CDI 112.50% - - - 51,420 16,385 (v) Other borrowings ------322 Foreign currency Working capital - Law 4.131 Bacen - Apr/2020– - 2.63–3.61% p.a. 273,843 347,551 378,508 459,021 (v) Jan/2021 Working capital ------12,152 Apr/2020– (+/-) Swap - working capital (ii) CDI 100.95–107.5% 2,115 (36,094) (1,471) (45,945) Jan/2021 Total 1,000,480 906,725 1,153,663 1,038,062

Current liabilities 594,394 580,152 709,022 710,804 Non-current liabilities 406,086 326,573 444,641 327,258 Total 1,000,480 906,725 1,153,663 1,038,062

(i) Funds obtained were intended to maintain the minimum strategic cash level. In 2019, 5th issuance - 2nd series debentures were settled (R$ 42,221 on June 17, 2019), and 8th issuance - single series (R$ 206,483 on July 04, 2019), the balance is related to 7th and 9th issuances.

(ii) Swap transactions in foreign currency (Law 4131) are hedging against foreign exchange rate fluctuations.

(iii) The Company signed financing agreements with Banco do Nordeste through FNE (Northeast Constitutional Financing Fund) to fund the expansion of its group of stores in the region.

(iv) The Company entered into a financing transaction with BNDES (Brazilian Bank for Economic and Social Development) using the Prodesign facility to invest in product development structure and processes.

(v) The Company entered into contracts of secured account and Law 4.131 Bacen for working capital purposes and to invest in the organic expansion plan of its subsidiaries.

Changes in parent company’s and consolidated borrowings are shown in Note 36

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The covenants and the settlement schedule in accordance with the contractual cash flow (principal plus estimated future interest up to maturity) are shown in Note 6.2.

In January 2020, the Company took out three borrowings in modality 4,131 in USD, totaling US$ 88,960 with a rate ranging 2.15– 2.25% p.a. These borrowings have swaps at 108.6–112% of the CDI rate. In the same period, a borrowing of R$ 50,000 was taken out, at a rate equivalent to 108.61% of the CDI rate. These instruments mature between 6 months and 1 year. These funds are used to maintain the Company’s minimum cash.

18 FINANCING – FINANCIAL SERVICE OPERATIONS AND GUARANTEES

18.1 FINANCING – FINANCIAL SERVICE OPERATIONS

Parent Company Consolidated

Financing Index Charges Maturity 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Credit sales (i) - - - - 97,937 - 97,937 Secured account (ii) - 20.7% p.m. Immediate 37,740 1,165 37,740 1,165 Vendor - - - - 29,335 - 29,335 Financial bills (iii) CDI 104.10% Aug/2022 - - 306,370 160,755 Working capital - Law 4131 Bacen (iv) - US$ + 4.67% p.a. Aug/2020 - - 142,830 131,829 (+/-) swap - working capital CDI 101.80% Aug/2020 - - 4,426 7,199 Senior quotas – FIDC Lojas Renner ------424,022 Structuring costs – FIDC Lojas Renner ------(656) Total 37,740 128,437 491,366 851,586

Current liabilities 37,740 128,437 184,996 712,558 Non-current liabilities - - 306,370 139,028 Total 37,740 128,437 491,366 851,586

(i) The amounts financed to the clients of the Company by Financial Institutions, through Vendor, on shopping malls made under the condition of payment from seven to eight monthly installments at Lojas Renner S.A. (ii) The values used for the financing of balances in delay of sales made by Renner Card in the parent company. (iii) The Company, through its indirect subsidiary Realize CFI, issued Financial Bills for private distribution to finance operations and ordinary course of business in the amount of R$ 300,000, issued on August 12, 2019. (iv) The indirect subsidiary Realize CFI entered into contract in modality 4.131 on August 27, 2018 with Banco Santander S.A. to finance operations and ordinary course of business and the Parent Company is the guarantor in the amount of US$ 33,000.

18.2 GUARANTEES

Parent Company is the guarantor and main payer, and is jointly responsible for all (main and accessory) obligations deriving from the following transactions (further details in Note 18.1):

i) Credit sales; ii) Secured account; and iii) Financial bills.

19 SUPPLIERS

19.1 ACCOUNTING POLICY

Credit purchase transactions were brought to present value on transactions date, based on estimated rate of the Company’s capital cost (0.99% p.m. to the Parent Company and Subsidiaries on December 31, 2019 and December 31, 2018). Adjustment to present value is recorded in supplier and its reversal is in account sales cost, due to fruition of term in case of suppliers. Balance of trade accounts payable is measured at amortized cost using the effective interest rate method.

19.2 BREAKDOWN

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Trade suppliers 742,264 685,163 822,149 765,678 Adjustment to present value (4,805) (4,548) (5,212) (4,966) Suppliers - use and consumption 189,993 164,614 233,572 195,122 Rents payable 25,625 61,030 31,890 69,990 Total 953,077 906,259 1,082,399 1,025,824 107

As of December31, 2019, pre-payments made to suppliers whose original maturity was subsequent to this date totaled R$ 278,951 (R$ 272,183 on December 31, 2018). The discounts obtained from these pre-payments, for being related to supply of goods, are recorded as reduction of the cost of sales.

The Parent Company has a confirming agreement with Santander and Bradesco to manage its commitments with suppliers, which remain as “Suppliers” until this obligation is terminated with a balance of R$ 47,217 on December 31, 2019 (R$ 36,733 on December 31, 2018). The composition of the operation’s balance was reviewed, and it was concluded that there was no change in terms, prices or conditions and – as there are no impacts due to the charges practiced by the financial institution – the operation is shown in the “Suppliers” account.

For this disclosure, the Company reclassified the “Rents payable” account, adding it to the “Suppliers” account, as it believes it is in line with the other natures of the group, and also because the opening of this account on the Balance Sheet does not represent, individually, relevance to other accounts. This balance comprises only rent amounts that are not the scope of the lease - CPC 06 (R2)/IFRS 16.

20 TAX LIABILITIES

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Income tax and social contribution 164,355 140,177 299,927 222,638 ICMS payable 206,240 202,641 219,155 215,899 PIS/COFINS 80,830 57,405 92,701 66,796 Taxes payable - Foreign subsidiaries - - 1,684 22,876 Other taxes 15,552 16,758 23,256 21,807 Total 466,977 416,981 636,723 550,016

21 SOCIAL CHARGES AND LABOR LEGISLATION OBLIGATIONS

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Salaries payable 40,873 36,875 49,448 42,850 Profit sharing 91,815 61,300 93,239 61,791 Provision for vacation and bonus 71,350 61,329 82,932 70,602 Social charges 72,510 63,063 81,263 70,766 Total 276,548 222,567 306,882 246,009

22 PROVISION FOR TAX, CIVIL, LABOR RISKS, CONTINGENT LIABILITIES AND ASSETS

22.1 ACCOUNTING POLICY

The Company and its subsidiaries are party to tax, labor and civil lawsuits and administrative processes in course from normal course of operations and based on legal advisors’ opinion, Management formed a provision considered sufficient to cover estimated losses.

Tax provisions

Taking into consideration individuality of each process, classification of loss, and internal and external legal advisors’ evaluation. For the classification of possible loss, the Management records provision at the estimated amounts of court costs and attorney fees based on the history incurred and current contractual bases negotiated with its legal advisors, since the future disbursements of finds is likely.

Civil and labor provisions

The civil and labor provisions are periodically reviewed, considering the development of lawsuits, and the history of effectively settled amounts once that there is a likelihood of outflow of funds to comply with these obligations.

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22.2 PROVISIONS

The breakdown of provisions as of December 31, 2019 is as follows:

Parent Company Consolidated Nature 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Civil 22,996 19,707 30,868 26,165 Labor 34,918 19,745 36,767 21,618 Tax 29,712 32,168 35,499 39,114 (-) Judicial deposits (6,281) (5,109) (11,018) (9,662) 81,345 66,511 92,116 77,235 Classified as: Current liabilities 57,914 39,452 67,635 47,783 Non-current liabilities 23,431 27,059 24,481 29,452 Total 81,345 66,511 92,116 77,235

Most significant tax provisions refer to:

(i) Disallowance of ICMS credit right in acquisitions from suppliers considered as disreputable; (ii) Disallowance of ICMS credit right (on energy, acquisitions of goods, rate difference, among others); (iii) Increase in SAT (Occupational Accident Insurance) rate and establishment of FAP (Accident Prevention Factor); (iv) Disallowance of expense with payment of interest on own capital of prior years; and (v) Requirement of INSS/IRRF on non-salary portions.

And regarding the civil and labor provisions, the Company and its subsidiaries are party to civil and labor lawsuits that have consumption-related nature with different objects.

22.3 CHANGES IN THE PROVISION FOR TAX, CIVIL AND LABOR RISKS

Parent Company (-) Judicial Nature Civil Labor Tax deposits Total Balance at January 1, 2019 19,707 19,745 32,168 (5,109) 66,511 (+/-) Provisions / (reversal) 3,289 15,173 (4,903) (1,148) 12,411 (-) Charges - - 2,447 (24) 2,423 Balance at December 31, 2019 22,996 34,918 29,712 (6,281) 81,345

Consolidated (-) Judicial Nature Civil Labor Tax deposits Total Balance at January 1, 2019 26,165 21,618 39,114 (9,662) 77,235 (+/-) Provisions / (reversal) 4,703 15,149 (6,458) (1,331) 12,063 (-) Charges - - 2,843 (25) 2,818 Balance at December 31, 2019 30,868 36,767 35,499 (11,018) 92,116

22.4 TAX CONTINGENT LIABILITIES

According to our legal advisors, there is a likelihood of outflows of funds from contingent liabilities plus interest and inflation adjustment stated below:

Parent Company Consolidated Nature 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Tax 279,148 363,366 290,693 380,965

The significant lawsuits related to contingent liabilities as of December 31, 2019 and December 31, 2018 are in progress and disbursement date is not estimated:

i) ICMS – Disreputable suppliers – Proceedings related to supposed undue crediting of ICMS related to the acquisition of goods from suppliers considered disreputable by the tax authorities. The restated amount of the lawsuits was R$ 138,440 in

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the Parent Company and R$ 139,705 in the Consolidated (R$ 137,924 in the Parent Company and R$ 139,128 in the Consolidated as of December 31, 2018).

ii) ICMS - Anticipated RS - Tax assessment notices in at the administrative and court level for collection of ICMS rate difference upon entry of goods in the state, received from another state. Addition of all debit at REFAZ-RS as of October 31, 2019, in the amount of R$ 82,002 (balances were R$ 79,034 in the Parent Company and in Consolidated as of December 31, 2018).

iii) INSS/IRPF non-wage installments – Refers to tax assessment notices filed for charging social security contribution on amounts considered by the Company as not taxable as well as application of ex-officio fine because income tax was not withheld on amounts. The restated amount was R$ 37,544 in the Parent Company and in Consolidated (R$ 36,268 in the Parent Company and in Consolidated as of December 31, 2018).

iv) IRPJ/CSLL - Interest on own capital of formers years - Refers to the disallowance of expenses with payment of interest on capital calculated based on prior year’s shareholders’ equity. The restated amount was R$ 26,883 in the Parent Company and in Consolidated (R$ 26,786 in the Parent Company and in Consolidated as of December 31, 2018).

v) ICMS - Disallowance of third party credits - Disallowance of ICMS credits acquired from third parties in Rio de Janeiro State. The restated amount was R$ 19,132 in the Parent Company and in Consolidated (R$ 19,063 in the Parent Company and in Consolidated as of December 31, 2018).

vi) ICMS – breakdown of inventories – Refers to tax assessment notices and tax enforcements for collection of ICMS deriving from differences in tax and accounting inventories calculated through survey of inventory quantities that, in the Company’s understanding, are due to breakdown of inventories. The restated amount was R$ 20,969 in the Parent Company and R$ 22,428 in the Consolidated (R$ 16,503 in the Parent Company and R$ 17,831 in the Consolidated as of December 31, 2018).

vii) Other contingent liabilities with the restated amount totaling R$ 36,180 in the Parent Company and R$ 45,001 in Consolidated (R$ 47,788 in the Parent Company and R$ 62,855 in the Consolidated as of December 31, 2018) refer to various matters on federal, state and municipal scope.

22.5 CONTINGENT, CIVIL AND LABOR LIABILITIES

For civil and labor lawsuits, the history of obligations effectively settled is considered, since they refer to massified civil lawsuits of consumer civil nature and of diverse labor nature, in which lawsuit value frequently does not reflect contingency value. Thus, the provision corresponds to the exposure to this kind of risk.

22.6 CONTINGENT ASSETS

ICMS in PIS and COFINS calculation basis - The Company has lawsuits in progress related to companies Lojas Renner and Camicado, for obtaining the right to exclude ICMS from PIS and COFINS calculation basis, as well as offsetting amounts unduly paid. The Parent company’s lawsuit has already received a favorable decision issued by the Federal Court of the 4th Region, waiting the publication of the decision that denied the proceeding or Special Appeal, interposed in view of the decision that under internal appeal, confirmed the denial of the Special Appeal of the Federal Government.

The lawsuit of subsidiary Camicado is awaiting a decision of the Regional Federal Court of the 3rd Region. Both are still pending a final court decision, hence, it is not possible to recognize the asset related to credits to be surveyed beginning as of 5 years preceding the filing of lawsuits up to the period of March 2017 (STF decision date).

Based on preliminary survey, prepared based on information available as of December 31, 2019 and according to court decisions rendered until now (both to determine the exclusion of ICMS highlighted in the invoices), a possible value of credits is estimated at approximately R$ 1,346,972 in the Parent Company and R$ 15,793 in Camicado for such period. The estimated amount may undergo significant changes, since:

i) There is no final decision on the request for modulation of effects submitted by the Federal Government in the leading case files and judged in view of general repercussion; ii) There is no definition of how to calculate the exclusion of the ICMS shown on the invoice or the ICMS payable from the PIS/COFINS base; and iii) Decisions in processes in progress may be changed.

Lastly, there is no way to ensure when or whether the estimated amounts will actually be realized.

In relation to amounts related to periods later than STF decision date (March 15, 2017), when likelihood of loss is evaluated by legal advisors as remote, the Company has been recognizing effects on net income.

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23 FINANCIAL INSTRUMENTS

Pursuant to internal policy approved by Management, derivative financial instruments are entered into in order to hedge the foreign exchange risk taken in import orders and borrowings abroad. The classification of its non-derivative financial assets and liabilities in determined at the time of their initial recognition, pursuant to the business model in which the asset is managed and its characteristics of contractual cash flows in IFRS 9 / CPC 48. Financial liabilities are measured according to their nature and purpose.

23.1 ACCOUNTING POLICY

Derivatives are recognized at fair value through other comprehensive income, except swaps. The fair values of derivative financial instruments are determined based on the macro-economic scenario indicators. The method for recognizing the resulting gain or loss depends on whether the derivative is or is not designated as a hedge instrument. If so, the method depends on the nature of the item that is being hedged. The Company adopts hedge accounting and assigns forward contracts (NDF) as cash flow hedge.

Early in each transaction, the relationship between the hedge instruments and the hedge-protected items is documented, risk Management objectives, strategy for conducting several hedge transactions and Company’s evaluation on early and continued basis of the economic relation between the instrument and hedged item.

Cash flow hedge

The Company applies cash flow hedge accounting to protect itself against exchange-rate change risk deriving from import orders not yet paid. The effective portion of the change in the fair value of designated derivatives and qualified as cash flow hedge, and not settled, is recognized in shareholders’ equity as “Equity valuation adjustments” in other comprehensive income. This portion is realized upon elimination of risk for which derivative was contracted. Upon settlement of financial instruments, gains and losses previously deferred in equity are transferred from and included in initial measurement of asset’s cost.

Swap

In the Swap transactions not designed for hedge accounting, gains or losses are recognized in the financial net income.

23.2 FINANCIAL INSTRUMENTS BY CATEGORY

Parent Company

Fair value through other comprehensive Amortized cost Fair value income Total Financial assets Cash and cash equivalents - 1,011,854 - 1,011,854 Trade accounts receivable 1,912,774 - - 1,912,774 Derivative financial instruments (hedge) - - 4,244 4,244 Financial liabilities Derivative financial instruments (hedge) - - (6,680) (6,680) Borrowings, financing and debentures (724,522) (275,958) - (1,000,480) Financing - financial service operations (37,740) - - (37,740) Leases payable (1,607,625) - - (1,607,625) Suppliers (953,077) - - (953,077) Obligations with credit card administrators (26,919) - - (26,919) Total - December 31, 2019 (1,437,109) 735,896 (2,436) (703,649)

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Fair value through other comprehensive Amortized cost Fair value income Total Financial assets Cash and cash equivalents - 876,302 - 876,302 Trade accounts receivable 1,543,223 - - 1,543,223 FIDC Lojas Renner 182,000 - - 182,000 Derivative financial instruments (hedge) - - 10,210 10,210 Financial liabilities Derivative financial instruments (hedge) - - (13,006) (13,006) Borrowings, financing and debentures (596,355) (310,370) - (906,725) Financing - financial service operations (128,437) - - (128,437) Leases payable (33,940) - - (33,940) Suppliers (906,259) - - (906,259) Obligations with credit card administrators (18,355) - - (18,355) Total - December 31, 2018 41,877 565,932 (2,796) 605,013

Consolidated

Fair value through other comprehensiv Amortized cost Fair value e income Total Financial assets Cash and cash equivalents - 1,148,053 - 1,148,053 Interest earning bank deposits - 224,249 - 224,249 Trade accounts receivable 3,825,961 - - 3,825,961 Derivative financial instruments (hedge) - - 4,382 4,382 Financial liabilities Derivative financial instruments (hedge) - - (7,764) (7,764) Borrowings, financing and debentures (776,626) (377,037) - (1,153,663) Financing - financial service operations (344,110) (147,256) - (491,366) Leases payable (1,963,435) - - (1,963,435) Suppliers (1,082,399) - - (1,082,399) Obligations with credit card administrators (985,298) - - (985,298) Total - December 31, 2019 (1,325,907) 848,009 (3,382) (481,280)

Fair value through other comprehensiv Amortized cost Fair value e income Total Financial assets Cash and cash equivalents - 944,671 - 944,671 Interest earning bank deposits - 439,693 - 439,693 Trade accounts receivable 3,162,670 - - 3,162,670 Derivative financial instruments (hedge) - - 10,860 10,860 Financial liabilities Derivative financial instruments (hedge) - - (14,516) (14,516) Borrowings, financing and debentures (626,073) (411,989) - (1,038,062) Financing - financial service operations (712,558) (139,028) - (851,586) Leases payable (33,940) - - (33,940) Suppliers (1,025,824) - - (1,025,824) Obligations with credit card administrators (693,994) - - (693,994) Total - December 31, 2018 70,281 833,347 (3,656) 899,972

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23.3 MEASUREMENT AND HIERARCHY OF FAIR VALUES

The discounted cash flow evaluation technique is used to measure financial assets and liabilities’ fair values, and as an assumption, the present value of estimated cash flows based on future market quotations. For the financial assets and liabilities, which book balances are reasonably close to fair value, fair values are not determined as established in the IFRS 7 / CPC 40.

The Company measures fair value of debentures and financing for disclosure purposes – financial service operations.

Parent Company

12/31/2019 12/31/2018 Financial assets and liabilities Fair value Book balance Fair value Book balance Debentures (707,982) (710,959) (551,148) (553,867) Financing - financial service operations (37,740) (37,740) (130,402) (128,437) Total (745,722) (748,699) (681,550) (682,304)

Consolidated

12/31/2019 12/31/2018 Book Book Financial assets and liabilities of Financial assets and liabilities Fair value balance Fair value balance the Company are classified in Debentures (707,982) (710,959) (551,148) (553,867) “Level 2” of the fair value Financing - financial service (491,113) (491,366) (848,571) (851,586) operations hierarchy versus book Total (1,199,095) (1,202,325) (1,399,719) (1,405,453) balances.

Level 2 - Inputs that are observable for assets or liabilities, whether directly or indirectly, except for prices quoted (not adjusted) in active markets for identical assets and liabilities to which the Entity may have access on the measurement date.

23.4 DERIVATIVE FINANCIAL INSTRUMENTS

The Management of these instruments is done through operating strategies, aimed at liquidity, profitability and security. Foreign currency exchange, Non-Deliverable Forward (NDF) and swap contracts are used as a hedging instrument for its exposure to volatility of foreign currency exchange and investments in derivatives or any other financial instruments are not made on a speculative basis.

The breakdown of derivatives is segregated between designated to hedge accounting (cash flow hedge) and not designated to hedge accounting.

Parent Company Consolidated Description of derivatives 12/31/2019 12/31/2018 12/31/2019 12/31/2018

Designated for hedge NDF (Import orders) (2,436) (2,796) (3,382) (3,656) Swaps are stated in balance of

Not designated for hedge borrowing, financing and debenture Interest rate swap - 1,087 - 1,087 (Note 17.1) and Financing - financial service operations (Note 18.1) since Exchange rate swap (2,115) 36,094 (2,955) 38,746 they are in compliance with IFRS 7 / Total (4,551) 34,385 (6,337) 36,177 CPC 40.

Derivatives for hedge accounting

23.4.1.1 NDF (Non-Deliverable Forward)

Hedge instrument Hedge transactions Maturity dates Notional Fair value (*) Transaction Estimated maturity 01/31/2020–07/31/2020 163,736 (2,531) Goods import order 01/31/2020–07/31/2020 August 2020 2,254 95 Contract for import of fixed assets August 2020 Total Parent Company 165,990 (2,436) 01/31/2020–02/28/2020 16,380 (946) Goods import order 01/31/2020–02/28/2020 Total Consolidated 182,370 (3,382) (*) Non-Deliverable Forward methodology is the discount cash flow in projections from “B3 S.A.- Brasil, Bolsa e Balcão”.

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During the year, the NDF transactions used to hedge the cash flow risk of import orders were effective and complied with the levels established by accounting pronouncement IFRS 9 / CPC 48.

23.4.1.2 Cash flow

The cash flows related to import orders of goods for resale are initially recorded in the inventories and subsequently throughout the operation, in net income as a cost of goods sold. Besides, NDF were engaged to cover cash flows for contracts for import of goods, initially recognized at fixed assets and subsequently in net income at the depreciation according to useful life. As follows, we show the expected cash flow from the import orders of future operations exposed to foreign currency hedged by derivatives, using as reference the US dollar exchange rate expected for the next reporting date of R$ 4.0330:

Consolidated 1Q20 2Q20 3Q20 Total Resale goods import orders 409,821 271,219 45,367 726,407 Notional amount - US$ 101,617 67,250 11,249 180,116

Consolidated

1Q20 2Q20 3Q20 Total Contract for import of fixed assets - 9,090 - 9,090 Notional amount - US$ - 2,254 - 2,254

Derivatives not for hedge accounting

23.4.2.1 Swaps

Amount receivable (payable) Short Instrument Maturity Long Position position Notional 12/31/2019 12/31/2018 Interest rate swap Debentures 5th issuance - 2nd - - - - - 1,087 series Exchange rate swap Aug US$ + 2.74% US$ Working capital - Law 4.131 104.4% CDI 5,546 29,240 2020 p.a. 25,000 Nov US$ + 2.51% US$ Working capital - Law 4.131 105.2% CDI (7,661) - 2020 p.a. 42,900 Working capital - Law 4.131 - - - - - 6,854 Total Parent Company (2,115) 37,181

Exchange rate swap US$ + 3.70% 106.95% US$ Working capital - Law 4.131 Jan 2021 3,281 - p.a. CDI 10,515 US$ + 3.61% 100.95% US$ Working capital - Law 4.131 Apr 2020 646 3,914 p.a. CDI 6,600 US$ + 2.70% US$ Working capital - Law 4.131 Jun 2020 107.5% CDI (341) - p.a. 8,636 Aug US$ + 4.67% US$ Working capital - Law 4.131 101.8% CDI (4,426) (7,199) 2020 p.a. 33,000 Working capital - Law 4.131 - - - - - 6,566 Working capital - Law 4.131 - - - - - (629) Total Consolidated (2,955) 39,833

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23.4.2.2 Change of the swaps

Parent Company Consolidated Balance at January 1, 2018 6,176 6,176 Swap adjustment payment 4,302 5,725 Change in the fair value 26,703 27,932 Balance at December 31, 2018 37,181 39,833 Swap adjustment payment 2,855 4,978 Swap Adjustment receipt (33,580) (41,773) Change in the fair value (8,571) (5,993) Balance at December 31, 2019 (2,115) (2,955)

23.5 CREDIT RISK

On the chart at the side, we present the Rating - National Scale 12/31/2019 12/31/2018 credit risk of derivative assets according brAAA 13,855 56,076 to the main risk rating agencies, assets at N/A (*) - 2,445 December 31, 2019 (currency forward contracts of the Non-Deliverable Total - Derivative financial instrument (assets) 13,855 58,521 Forward (NDF) type), since the balances of swaps are presented in Note 6.2): (*) Not applicable, because it is not included in the national scale rating.

Consolidated 24 OTHER OBLIGATIONS

Parent Company Consolidated 12/31/2019 12/31/2018 12/31/2019 12/31/2018 Prepaid revenues (i) 1,439 2,225 32,001 4,911 Obligations with customers (b) 23,749 22,281 51,637 44,857 Obligations related to transactions w/ insurance (iii) 2,143 5,909 8,411 6,101 Transfer of operation of financial products (iv) 3,117 16,928 - - Acquisition of ICMS credits (v) 13,245 19,008 13,458 19,693 Other obligations (vi) 12,164 3,306 13,017 5,583 Total 55,857 69,657 118,524 81,145

Current liabilities 55,610 68,421 94,413 79,383 Non-current liabilities 247 1,236 24,111 1,762 Total 55,857 69,657 118,524 81,145

i) Advance of payroll agreements from financial institution, insurance exclusivity premiums with the insurance company and Co-branded card (“Meu Cartão”) incentive premium. ii) Balances in favor to clients (credits may be used as payment for purchases in the Company) and goods bought from bridal registries, but not yet delivered. iii) Advances related to insurance operations related to exclusivity contract and insurance premiums paid by clients to be transferred to the insurance company. iv) Transfers referring to Renner card operations with Realize CFI and transfers from Camicado’s sales. v) Balances payable corresponding to the acquisition of ICMS credits. vi) Balances payable corresponding to royalties, payroll advance borrowings, among others.

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25 RELATED PARTIES

The Parent Company, the subsidiaries and related persons perform transactions among themselves, related to the financial, business and operational aspects of the Company. We describe below the most significant transactions.

25.1 PARENT COMPANY’S CONTEXT

Lease agreements

In August 2018, we updated lease agreements by means of addendum with the subsidiary Dromegon referring to the buildings of the stores located in the downtown of Porto Alegre, Santa Maria and Pelotas, effective for ten years, and may be renewed, amounts were set at, respectively, 4.29%, 4% and 4% of gross monthly sales of stores.

Quick withdrawal extension service agreement

The Company offs to Renner’s clients Quick Withdrawal financial service by means of its indirect subsidiary, Realize CFI and is a party in the transaction through its operating infrastructure, providing bank correspondent product services.

Use of Renner Card and Co-branded card (“Meu Cartão”) in Camicado

One of the main synergy drivers in the Camicado integration process is the acceptance of Renner Card (CCR) and Co-branded card (“Meu Cartão”) in Camicado stores.

Renner Credit Card Operations - Realize

As of April 2019, in line with the reorganization strategy and business specialization, the sales through the Renner Credit Card (Private Label) started being recorded in the indirect subsidiary Realize CFI.

Agreement to apportion corporate costs and expenses

To optimize the corporate structure, Lojas Renner and its subsidiaries entered into agreements among themselves to share their structures, mainly focused on sharing back-office and corporate structure. For foreign subsidiaries, the sharing of corporate expenses is charged by the parent company in the form of service exports.

Import intermediation

The Parent Company carries out commercial transactions with its subsidiary LRS, which operates as import intermediary, in line with the strategy of approximation and development of international base of suppliers. The revenue from intermediation commission was recognized at a price compatible with the market conditions.

Export of goods

Parent Company carries out commercial transactions with its subsidiaries LRU and LRA related to the export of goods for building inventories and be prepared for retail transactions in these countries, priced considering market conditions.

Purchase of ICMS credits

On May 29, 2019, a pledge agreement was granted for the assignment of ICMS credits on behalf of the subsidiary Camicado to the Parent Company, in the amount of R$ 9,446, which in turn paid the present value of R$ 9,109 using a rate of 0.5% per month. These tax credits are in the process of approval for qualification with the Treasury Department of the State of São Paulo for transfer to the Parent Company, at which time the effect arising from the negative goodwill of this operation will be recognized.

25.2 CONSOLIDATED CONTEXT

Agreements or other significant obligations between the company and its Management members

According to Chapter IV, art. 13 of the Company’s Bylaws, the Company’s Management is incumbent upon the Board of Directors and Management members are described in for a term of office drafted in a book, signed by the invested Management member, not requiring any guarantee of Management, and conditioned to the prior signature of the Statement of Compliance of Management Members regarding the Novo Mercado Listing Rules.

The Board of Directors, elected at Shareholders’ Meeting, have unified terms of office of one year, re-election being permitted. The Board members in office are automatically considered appointed for re-election by their joint proposal. The Executive Board, with members who are elected and removeable at any time by the Board of Directors, has a two-year term, with reelection permitted. It is related to the company through a service agreement, the remuneration of which comprises a fixed component adjusted annually according to the INPC index and a variable component according to the Company’s financial performance.

A Board of Directors’ Meeting held on April 18, 2019 a change was decided in relation to CEO’s position with immediate start of term in office and will end on the date of the Annual Shareholders’ Meeting, in 2020.

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Remuneration of the members of the Board of Directors and Executive Board (the “Management”)

Pursuant to Corporation Law and the Company's bylaws, it is the responsibility of shareholders, at an Annual Shareholders' Meeting, to set the total amount of the annual Management fees and to the Board of Directors, to distribute the allowance among the Management members after considering the Committee of Persons.

The Annual Shareholders' Meeting held on April 18, 2019, approved the Management members’ global remuneration limit up to R$ 45,200 for fiscal year 2019. This amount consists of funds that include fixed remuneration of Management members, variable remuneration, which considers the participation in meetings and the statutory participation (Art. 34 of the Bylaws and paragraph 1 of art. 152 of Law 6.404/76), and the cost of the share plan and the restricted share plan (Notes 29 and 30). Summary of amounts is as follows:

Parent Company Consolidated 2019 2018 2019 2018 Management remuneration (17,535) (11,296) (18,503) (12,119) Management fees (5,855) (8,295) (5,855) (8,295) Stock option plan (9,919) (9,501) (9,919) (9,501) Restricted share plan (3,828) (3,530) (3,828) (3,530) Total (37,137) (32,622) (38,105) (33,445)

Total Management remuneration is impacted by operating and financial indicators in the Company’s net income.

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25.3 BALANCES AND TRANSACTIONS WITH RELATED PARTIES

Accounting Policy

Transactions between the Company’s subsidiaries, including balances, gains and losses not realized in these transactions are eliminated, when applicable. The subsidiaries' accounting policies are adjusted to ensure consistency with the Parent Company's practices.

Balances with related companies

The main asset and liability balances, as well as the transaction amounts recorded in net income for the period from related party transactions arise from transactions performed at arm’s length in the respective transaction types and are summarized below:

Realize Participações Operations - Assets (liabilities) RACC Dromegon Camicado Youcom LRS S.A. LRU LRA Realize CFI Total Accounts receivable Export of goods for resale ------15,015 14,158 - 29,173 Co-branded card (“Meu Cartão”) operations ------334,785 334,785 Renner credit card (New Private Label) ------943,091 943,091 Other assets Renner credit card (Quick Withdrawal) ------1,454 1,454 Credit with related parties Sharing of expenses - - 615 1,844 1,098 4 196 - 9,562 13,319 Debits with related parties Sharing of expenses - 12 - - (235) - - - - (223) Rents payable - (1,030) (26) ------(1,056) Obligations with credit card administrators Co-branded card (“Meu Cartão”) operations (988) ------(25,931) (26,919) Other obligations Renner credit card operations (Private Label) ------(3,117) (3,117) Total - December 31, 2019 (988) (1,018) 589 1,844 863 4 15,211 14,158 1,259,844 1,290,507

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Realize Participações Operations - Assets (liabilities) RACC Dromegon Camicado Youcom LRS S.A. LRU LRA Realize CFI Total Accounts receivable Export of goods for resale ------13,293 - - 13,293 Co-branded card (“Meu Cartão”) operations ------228,724 228,724 Credit with related parties Sharing of expenses - - 795 257 7,170 4 155 - 21,596 29,977 Debits with related parties Sharing of expenses (92) 6 - - (26) - - - (18) (130) Rents payable - (1,087) (54) ------(1,141) Obligations with credit card administrators Co-branded card (“Meu Cartão”) operations (1,404) ------(16,951) (18,355) Other obligations Renner credit card operations (Private Label) - - (16,326) ------(16,326) Quick withdrawal operations ------(602) (602) Total - December 31, 2018 (1,496) (1,081) (15,585) 257 7,144 4 13,448 - 232,749 235,440

Transactions with related companies

Type of revenue (expense) RACC Dromegon Camicado Youcom LRS LRU LRA Realize CFI Total Apportionment for corporate expenses (42) 75 7,618 6,053 (2,562) - - 26,596 37,738 Intermediation commission - - - - (16,308) - - - (16,308) Property rent expenses - (7,014) ------(7,014) Revenue from rendering of services - - - - - 3,889 - 50,268 54,157 Export of goods - - - - - 56,474 14,161 - 70,635 Return of exports - - - - - (3,644) - - (3,644) Total - 2019 (42) (6,939) 7,618 6,053 (18,870) 56,719 14,161 76,864 135,564 Apportionment for corporate expenses (629) 72 4,137 4,505 1,718 - - 16,277 26,080 Intermediation commission - - - - (13,223) - - - (13,223) Property rent expenses - (7,232) ------(7,232) Revenue from rendering of services - - - - - 1,920 - 16,188 18,108 Export of goods - - - - - 42,124 - - 42,124 Total - 2018 (629) (7,160) 4,137 4,505 (11,505) 44,044 - 32,465 65,857

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26 SHAREHOLDERS' EQUITY

26.1 CAPITAL

The Company’s authorized capital limit is 1,361,250,000 (one billion, three hundred and sixty-one million and two hundred fifty thousand) common shares, all without par value. Within the limits authorized in the Articles of Association, the Company will be able to increase the capital independently of statutory reform. The Board will determine the conditions for the share issuance, including price and timeframe for payment.

According to article 40 of the Company By-laws, any person or group of shareholders that acquires or becomes the holder of shares issued by the Company (Purchasing Shareholder) in a quantity greater than or equal to 20% of the total shares issued, shall, within 60 days after the date of acquisition, hold a Public Offering (PO) for the acquisition of all the shares, complying with provisions of CVM regulations, of the regulations of B3 and of the Company’s By-laws. As of December 31, 2019, no shareholder individually holds ownership interest greater than or equal to 20%.

Each common share corresponds to the right to one vote in the deliberations of the General Meeting, as well as the right to participate in the allocation of income, in the form of dividends, proposed in compliance with By-laws and in accordance with articles 190 and 202 of Law 6404/76, which establish a minimum compulsory dividend of 25% of the adjusted net income.

The changes in the Capital is shown below:

Share quantity Total (thousand) Balance at January 1, 2018 713,235 2,556,896 Capital increase, RCA on May 21, August 16, and November 21 6,789 80,577 Balance at December 31, 2018 720,024 2,637,473 (*) On April 30, 2019, the Special Capital increase, RCA on May 21, August 21, and November 21 3,532 46,111 Shareholders’ Meeting Incorporation of capital reserves, SSM (Special Shareholders’ - 72,050 approved the share bonus Meeting) as of April 30 through the incorporation of the Share bonus (incorporation of profit reserves) (*) 72,002 1,040,000 capital reserve and profit Balance at December 31, 2019 795,558 3,795,634 reserve balances.

26.2 TREASURY SHARES

As of December 31, 2019, treasury shares balance is R$ 35,549 (R$ 44,536 as of December 31, 2018), corresponding to 1,831,115 common shares at average weighted cost of R$ 19.41 (R$ 21.36 as of December 31, 2018). Changes are on the side:

Amount Average Amount (in thousand) price

Balance at January 1, 2018 1,499 27,857 18.58

Repurchase of shares 600 16,988 28.31

Disposal of shares (14) (309) 21.36

Balance at December 31, 2018 2,085 44,536 21.36

Disposal of shares (421) (8,987) 21.35 Share bonus increase, SSM (Special Shareholders’ Meeting) as of - - April 30 167

Balance at December 31, 2019 1,831 35,549 19.41

26.3 CAPITAL RESERVES

Stock option plan reserve and restricted share plan

These are reserves to offset the expenses of the stock option plan and restricted shares (Notes 0 and 30), the allocation of which depends on deliberation at the Special Shareholders’ Meeting. On April 30, 2019 the Special Shareholders’ Meeting approved the Company’s share bonus with incorporation of entire capital reserve balance in the amount of (R$ 72,050) to Company’s Capital. The balance on December 31, 2019 is R$ 74,227 (R$ 124,093 on December 31, 2018).

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26.4 PROFIT RESERVES

Legal reserve

In compliance with art. 193 of Law 6404/76 and art. 34, item (a) of the Company’s Bylaws, the legal reserve is set up at amount equivalent to 5% of the net income for each year. On April 30, 2019 the Special Shareholders’ Meeting approved the Company’s share bonus with incorporation of the legal reserve balance of 2018 in the amount of R$ 87,641 to capital. The balance at December 31, 2019 is R$ 54,955.

Reserve for investment and expansion

It is recorded as decided by the Management bodies to cover the Company’s expansion plan investments, as provided for in article 34, item (c) of By-laws. On April 30, 2019, the Special Shareholders’ Meeting approved the Company’s Share bonus increase with reserve for investment and expansion in the amount of R$ 895,819. The balance on December 31, 2019 is R$ 447,748 (R$ 946,514 on December 31, 2018).

Tax incentive reserve

The Company uses ICMS tax incentives in the form of “presumed credit,” with its impacts on net income. The Management, in view of the publication of Complementary Law 160/17 and in compliance with Law 6404/76, allocated them as tax incentive reserve. On April 30, 2019 the Special Shareholders’ Meeting approved the Company’s share bonus with incorporation of the tax incentive reserve balance of 2018 in the amount of R$ 56,540 to Company’s Capital. The balance at December 31, 2019 is R$ 97,539.

Additional dividend proposed

Refers to the dividends proposed in addition to the minimum mandatory dividend, totaling R$ 144,639 for 2018, submitted to and approved by the Annual Shareholders’ Meeting (AGO) held on April 18, 2019 and paid on April 29, 2019. The balance at December 31, 2019 is R$ 282,549.

26.5 OTHER COMPREHENSIVE INCOME

They are accumulated translation adjustments, hyperinflation adjustment and the unrealized net income on derivative financial instruments as equity valuation adjustments. The amount represents an accumulated balance of loss, net of taxes, in the amount of R$ 12,486 on December 31, 2019 (R$ 2,148 of gain, net of taxes, on December 31, 2018).

27 DIVIDENDS AND INTEREST ON OWN CAPITAL

27.1 ACCOUNTING POLICY

The bylaws and corporate law establish a distribution of dividends of a minimum of 25% of the adjusted annual net income. If such limit was not attained by interim remunerations, we record a provision at the of the year in the amount of the minimum mandatory dividend that has not yet been distributed. Dividends exceeding this limit are segregated in a specific account of shareholders' equity denominated “Additional dividends proposed”. When decided by Management, interest on own capital is calculated in dividends for the year. The tax benefit of interest on own capital is recognized in the net income (Note 13.513.5).

27.2 DISTRIBUTION OF INTEREST ON OWN CAPITAL AND DIVIDENDS

The Company’s Management proposed in the Board of Directors meeting held on January 16, 2020, distribution of 50% of net income generated in 2019 complementing by R$ 282,546, as dividends, an amount already approved as interest on own capital during the year. The distribution of dividends will be submitted for approval to the Annual Shareholders’ Meeting to be held by April 2020. The sum of interest on equity plus dividends, complies with the provisions of articles 201 and 202 of Law 6404/76 and article 36 of the Company’s By-Laws.

Dividends and interest on capital were calculated and distributed as follows:

Adjusted basis of calculation for dividends and JCSP 2019 2018 Net income for the year 1,099,093 1,020,136 (-) Legal reserve (54,955) (51,007) (-) Tax incentive reserve (97,539) (32,871) Adjusted net income for the year 946,599 936,258 Minimum mandatory dividend (25%) 236,651 234,064 Minimum mandatory dividend in excess 312,895 173,990 Total distributed to shareholders 549,546 408,054 Percentages distributed over net income 50% 40%

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2019 2018 Breakdown of distribution: Distributed as Interest on Own Capital 251,957 225,673 (-) IRRF on interest on own capital (30,676) (29,566) Supplementation (surplus) of minimum mandatory dividend 15,370 37,957 Total minimum mandatory dividend 236,651 234,064 Additional dividend proposed (with no dividend prescribed) 282,219 144,424 (+) IRRF on interest on own capital 30,676 29,566 Total amount exceeding minimum mandatory dividend 312,895 173,990 Total distributed to shareholders 549,546 408,054

The statement of the proposal for distribution of interest on own capital is as follows:

Outstanding shares Period Nature Payment (thousand) (*) R$/share 12/31/2019 R$/share 12/31/2018 1Q19 Interest on own capital - 03/18/2019 April 2020 718,360 0.092945 66,768 0.072964 51,931 2Q19 Interest on own capital - 06/19/2019 April 2020 791,981 0.077650 61,497 0.073243 52,338 3Q19 Interest on own capital - 09/19/2019 April 2020 793,416 0.078588 62,354 0.079685 57,045 4Q19 Interest on own capital - 12/18/2019 April 2020 793,727 0.077278 61,338 0.089644 64,359 4Q19 Dividends - RCA on 01/16/2020 April 2020 793,727 0.374926 297,589 0.254034 182,381 4Q19 Dividends prescribed - RCA - 01/16/2020 April 2020 793,727 0.000412 327 0.000299 215 Total 0.701799 549,873 0.569869 408,269

(*) The number of outstanding shares does not consider treasury shares.

Interest on own capital was deducted when calculating income tax and social contribution. Tax benefits of this deduction in 2019 were approximately R$ 85,665 (R$ 76,729 on December 31, 2018).

28 EARNINGS PER SHARE

We calculated the basic earnings per share dividing profit attributable to shareholders by the weighted average number of common shares issued during the period. Diluted earnings per share is calculated by adjusting the weighted average number of common shares, presuming the conversion of all the potential diluted common shares for the stock option plans.

The number of shares calculated as described is compared to the number of issued shares, assuming that the stock option plan is exercised. Basic and diluted earnings per share are as follows:

(*) On April 30, 2019, the Special Shareholders’ Meeting approved the Parent Company and share bonus at the rate of 10% (ten Consolidated percent). Therefore, for purposes of Basic/Diluted numerator 2019 2018 compliance with CPC 41 accounting Net income for the year 1,099,093 1,020,136 standard, Earnings per recalculated Weighted average of common earnings per share for 2018. 769,906 764,585 shares Potential increase in common shares 3,447 5,837 because of the option plan

Basic earnings per share - R$ (*) 1.4276 1.3342

Diluted earnings per share - R$ (*) 1.4212 1.3241

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29 STOCK OPTION PLAN

29.1 ACCOUNTING POLICY

The Company approved a stock option plan for selected Management members and executives, offering them the possibility of acquiring the Company’s shares in the form and at conditions described in the plan. Fair value of granted stock option plans is calculated at the date of respective grant using the Black&Scholes model. Expense is recorded at a “pro rata temporis” basis, which starts on grant date and ends on the date in which the beneficiary acquires the right to exercise the option. The Company maintains two stock option plans, totaling five programs and two ongoing contract grants. Details of stock option plans are as follow:

29.2 1ST PLAN (PROGRAMS 2005–2015 AND CONTRACT GRANTS)

All stock option plan granted through 2015 follow the stock option plan approved at the Special Shareholders’ Meeting held on May 25, 2005, and amended by the next Meetings held on April 10, 2007 and March 30, 2009. The programs establish that 50% of options shall be vested after the lapse of three years (1st tranche) from their respective grant, and the remaining portion (2nd tranche) after four years (considering only the options comprising the same grant).

29.3 2ND PLAN (PROGRAMS 2016–2018 AND CONTRACT GRANTS)

On September 23, 2015, at the Special Shareholders’ Meeting a new stock option plan was approved. Each program will have four tranches, with 25% being exercisable after one year and successively. On February 09, 2017, a new contractual options granting was approved by the Chief Executive Officer, which provides for the same conditions of the 2nd Stock option plans.

29.4 COMMON FEATURES OF THE PLANS

Both establish the oversight by the Committee of Persons (“Committee”), created according to the Company’s Bylaws, which is composed of the independent members of the Board of Directors (“Board”). Committee members may not be benefited in stock options. Once an option becomes exercisable, the beneficiary (selected Management members and Executives) may exercise it at any time, at its own discretion, up to the end of the 6-year period counted as of such option grant date. Plans also provide for the right to exercise them in case of death, retirement or permanent disability of the member.

In case of obligation of carrying out a public offering, under the terms of Art. 39, 40, 41 and 42 of the Bylaws, or in the event of success of the tender offer of the Company, if any of these cases result in the termination without cause of a Plan participant by initiative of the Company, all options granted to the respective participant and that are not yet vested shall automatically become vested, which condition is restricted to the termination that occurs up to 12 months in case of the Plan approved in 2015.

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29.5 POSITION OF STOCK OPTION PLAN

Position of grants (Quantity) Exercise Grace period Grace period Grace period Grace period Balance at Balance at Grant value Grant date 1st tranche 2nd tranche 3rd tranche 4th tranche 12/31/2019 12/31/2018 10th grant 9.28 02/19/2014 02/18/2017 02/18/2018 - - - 201 Contractual grant 9.23 03/05/2014 03/04/2016 03/04/2017 09/30/2017 - - 713 11st grant 12.04 02/12/2015 02/11/2018 02/11/2019 - - 249 1,611 11st complementary grant 14.39 04/16/2015 04/15/2018 04/15/2019 - - - 14 Subtotal - 1st Plan 249 2,539 1st grant 14.00 02/04/2016 02/03/2017 02/03/2018 02/03/2019 02/03/2020 613 1,076 2nd grant 19.73 02/09/2017 02/09/2018 02/09/2019 02/09/2020 02/08/2021 799 1,086 Contractual grant 19.73 02/09/2017 02/09/2018 02/09/2019 02/09/2020 02/08/2021 1,721 1,564 3rd grant 32.91 02/08/2018 02/08/2019 02/08/2020 02/07/2021 02/07/2022 873 1,011 Contractual grant 38.62 02/07/2019 02/07/2020 02/06/2021 02/06/2022 02/06/2023 133 - 4th grant 38.62 02/07/2019 02/07/2020 02/06/2021 02/06/2022 02/06/2023 940 - Subtotal - 2nd Plan 5,079 4,737

Total 5,328 7,276

The closing share price of the Company as of December 31, 2019 is R$ 56.19 (R$ 42.40 as of December 31, 2018).

Each option corresponds to the right to subscribe one share of the Company. As of December 31, 2019, there were 5,328 thousand options in the Money. We show below the effects in the net equity per share and the respective percentage of reduction in the ownership interests of the current shareholders:

12/31/2019 12/31/2018 Shareholders’ equity 4,704,614 3,954,512 Number of shares - thousand 795,558 720,024 Book value per share - R$ 5.91 5.49 Shareholders’ equity, considering the in the Money options exercised 4,836,083 4,096,086 Number of shares, considering the in the Money options exercised 800,886 727,300 Book value of the share, considering the in the Money options exercised 6.04 5.63 % of decrease in the ownership interest of current shareholders, considering the in the Money options exercised 0.67% 1.00%

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29.6 ASSUMPTIONS TO FAIR VALUE MEASUREMENT OF STOCK OPTION PLAN

Fair value of granted stock option plans is calculated at the date of grant using the Black&Scholes model. For determining, the Company adopted assumptions as: i) Exercise value of option: weighted average rate over the last 30 share trading sessions of Lojas Renner S.A before the grant date. ii) Share price volatility: weighting of the trading history of the Company’s share. iii) Risk-free interest rate: using Interbank Deposit Certificate (CDI) available on the grant date and projected for the maximum grace period of the option. iv) Estimated dividend: payment of dividends per share in relation to the market value of shares on the grant date. v) Vesting period: maximum period for beneficiaries to exercise their options.

29.7 CHANGES

Amount (in thousands) Balance at January 1, 2018 13,460 Options granted 1,178 Options exercised (6,789) Options canceled (573) Balance at December 31, 2018 7,276 Options granted 1,092 Options exercised (3,532) Options canceled (339) Share bonus increase, SSM (Special Shareholders’ Meeting) as of April 30 831 Balance at December 31, 2019 5,328

On December 31, 2019, expense with stock option plan totaled R$ 21,075 (R$ 20,498 on December 31, 2018) in the Parent Company and Consolidated.

30 RESTRICTED SHARE PLAN

30.1 ACCOUNTING POLICY

The Company approved a restricted share plan for selected Management members and executives whose expense is recorded at a pro rata temporis basis (on grant date and ends on the date in which the Company transfers the right of shares to the beneficiary) and corresponds to the amount of issued shares multiplied by the share price on the grant date. The provision of social security contributions is updated monthly according to the closing price of the Company.

On September 23, 2015, a Restricted Shares Plan was approved at the Special Shareholders’ Meeting, administered by the Committee – composed of independent members of the Board of Directors – which provides that the members of both bodies will not be eligible for the Restricted Shares contained therein.

30.2 MAIN CHARACTERISTICS

The Board of Directors may grant a number of registered and book-entry common shares of the Company, which are under treasury, not in excess of 1% of the totality of issued shares upon recommendation of the Committee, Management members and Executives who occupy strategic positions for the businesses.

The definite transfer of Restricted Shares to the participants is conditioned to the fulfillment of a grace period of three years for each grant, and at the end of the grace period, the participant shall have employment agreement with the Company, otherwise, the grants shall be cancelled. All Restricted Shares which grace period has not been completed yet shall be due and shall be transferred to the owners, heirs or successors in case of death, permanent invalidity or retirement.

In case public offer is mandatory pursuant to the terms of Art. 39, 40, 41 and 42 of the Bylaws, or in the hypothesis public offer is successful for acquisition of the Company’s control, if any of these cases result in termination without cause of a Plan member at the Company’s initiative, all restricted shares assigned to the participant and still within grace year will be transferred to the member by recommendation of the Committee and if approved by the Board of Directors.

The contractual grants have the same conditions of exercise and grace period of the other existing grants.

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30.3 POSITION OF RESTRICTED SHARE PLAN

Grace period Position of grants (Quantity) Grant Grant date 1st tranche 12/31/2019 12/31/2018 1st grant 02/04/2016 02/03/2019 - 421 2nd grant 02/09/2017 02/09/2020 345 369 Contractual grant 02/09/2017 02/09/2020 321 292 3rd grant 02/08/2018 02/07/2021 263 269 Contractual grant 02/07/2019 02/06/2022 40 - 4th grant 02/07/2019 02/06/2022 311 - Total 1,280 1,351

30.4 CHANGES IN RESTRICTED SHARE PLAN

Amount (In thousands) Balance at January 1, 2017 1,201 Options granted 317 Options canceled (147) Options exercised (20) Balance at December 31, 2018 1,351 Options granted 355 Options canceled (131) Options exercised (421) Share bonus increase, SSM (Special Shareholders’ Meeting) as of April 30 126 Balance at December 31, 2019 1,280

On December 31, 2019, expenses with restricted share plan, including principal and social charges, R$ 24,789 (R$ 19,946 on December 31, 2018).

31 INFORMATION PER BUSINESS SEGMENT

31.1 ACCOUNTING POLICY

The operating segments presented below are consistently organized with the internal report supplied to the Board of Directors, the main decision maker, in charge of allocating funds and evaluating performance of operating segments:

i) Retail: sale of garment items, perfumery, cosmetics, watches, as well as the home & decoration segment; including Renner, Camicado, Youcom, Ashua operations and also in Uruguay and Argentina. ii) Financial products: granting of quick withdrawals, financing of purchases and insurance, and the practice of assets and liabilities inherent to credit companies, such as branded card, among others.

Retail Financial Products Consolidated 2019 2018 2019 2018 2019 2018 1,113,74 8,474,693 7,485,433 941,108 9,588,437 8,426,541 Net operating revenue 4 (3,707,30 (3,257,39 (3,730,52 (3,284,51 (23,215) (27,119) Cost of sales 6) 8) 1) 7) 1,090,52 4,767,387 4,228,035 913,989 5,857,916 5,142,024 Gross income 9 (2,346,62 (2,075,38 (2,346,62 (2,075,38 - - Sales 7) 7) 7) 7) General and administrative (798,233) (699,571) - - (798,233) (699,571) (381,049 (280,673 - - (381,049) (280,673) Losses on receivables, net ) ) (317,995 (283,886 (35,890) (29,190) (353,885) (313,076) Other operating net income ) ) Net income from segments 1,586,637 1,423,887 391,485 349,430 1,978,122 1,773,317

Depreciation and Amortization (348,720) (301,643) (12,830) (12,931) (361,550) (314,574) Stock option plan (21,075) (20,498) Net income from write-off and estimate of fixed assets (23,768) (6,130) losses Management fees (5,855) (8,294) Net financial income (54,020) (53,628)

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Income tax and social contribution (412,761) (350,057) Net income for the year 1,099,093 1,020,136 The profit or loss shown in the above does not deduct the expenses with depreciation and amortization of fixed and intangible assets, with the stock option plan and net income from write-off of assets. The exclusion of these expenses in the calculation is in line with the way Management evaluates the performance of each business and its contribution to the cash generation. The financial is not allocated by segment (except for financial net income from the application of IFRS 16 / CPC 06 (R2), understanding that its composition is more related to corporate decisions on capital structure than to the nature of the net income of each business segment.

32 REVENUES

32.1 ACCOUNTING POLICY

IFRS 15 / CPC 47 – Revenue from Contracts with Customers establishes a model aimed at evidencing whether the criteria for accounting were satisfied complying with the following steps:

i) Identification of the contract with the client; ii) Identification of performance obligations; iii) Determination of transaction price; iv) To allocation of transaction price; and v) Revenue recognition upon satisfaction of performance obligation.

Considering these aspects, revenues are recorded at the amount that reflects the Company’s expectation of receiving in consideration of the products and financial services offered to customers.

The gross revenue is less rebates and discounts and eliminations of revenues between related parties and adjustment to present value, as Note 8.1

Sale of goods – retail: we operate both in e-commerce and at points of sale, and revenue is recognized in net income when the good is delivered to the customer. Sales are spot sales, in cash and debit cards, or forward sales through third party cards, Renner card, through financing granted through the indirect subsidiary Realize CFI.

Sales of financial products and services: we carry out own credit transactions and offers quick withdrawals and sales financing through the indirect subsidiary Realize CFI and agreements with other financial institutions (balances of operations carried out up to April 1, 2019). Operating net income is recognized considering effective interest rate, throughout contract validity and for agreed operations, according to the effective provision of services.

32.2 BREAKDOWN

Parent Company Consolidated 2019 2018 2019 2018 Gross operating revenue 10,960,342 9,843,444 12,956,886 11,420,402 Sales of goods 10,702,597 9,450,968 11,774,249 10,420,645 Financial products and services 257,745 392,476 1,182,637 999,757

Deductions (3,067,176) (2,728,674) (3,368,449) (2,993,861) Returns and cancellations (655,118) (590,848) (698,969) (633,807) Taxes on sales (2,390,725) (2,113,351) (2,600,587) (2,301,405) Taxes on financial products and services (21,333) (24,475) (68,893) (58,649)

Net operating revenue 7,893,166 7,114,770 9,588,437 8,426,541

According to our product return policy, the client receives a bonus voucher at the same price of the returned good for use in a new purchase.

33 EXPENSES PER TYPE

The Company’s statement of net income is shown by duty. The expenditures are shown per nature.

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33.1 SELLING EXPENSES

Parent Company Consolidated 2019 2018 2019 2018 Personal (762,711) (689,123) (890,301) (799,897) Occupancy (226,014) (474,232) (285,515) (566,832) Outsourced services (70,838) (69,505) (86,603) (81,395) Utilities and services (216,603) (197,243) (240,881) (219,214) Promotions (207,276) (176,494) (241,044) (205,841) Depreciation and amortization (209,346) (155,550) (257,542) (181,220) Depreciation – Right-of-use (261,391) - (307,151) - Other expenses (195,002) (172,649) (228,046) (202,208) Total (2,149,181) (1,934,796) (2,537,083) (2,256,607)

33.2 GENERAL AND ADMINISTRATIVE EXPENSES

Parent Company Consolidated 2019 2018 2019 2018 Personal (361,424) (310,993) (393,039) (336,607) Occupancy (1,129) (30,321) (5,354) (35,189) Outsourced services (206,322) (191,672) (241,778) (218,001) Utilities and services (51,314) (49,775) (56,709) (54,560) Depreciation and amortization (92,739) (109,705) (90,558) (120,423) Depreciation – Right-of-use (27,280) - (29,026) - Other expenses (47,118) (39,633) (64,156) (55,214) Total (787,326) (732,099) (880,620) (819,994)

33.3 OTHER OPERATING INCOME

Parent Company Consolidated 2019 2018 2019 2018 Expenses with financial products and services (144,406) (145,368) (316,084) (283,062) Depreciation and amortization (8,608) (10,511) (12,830) (12,931) Depreciation – Right-of-use - - (699) - Net income from write-off of fixed assets (19,689) (2,822) (23,768) (6,130) Stock option plan (21,075) (20,498) (21,075) (20,498) Management fees (5,855) (8,294) (5,855) (8,294) Other operating net income (17,033) (8,615) (25,831) (13,787) Recovery of tax credits 79,154 39,003 87,384 43,609 Employee profit sharing (94,217) (59,244) (96,752) (59,836) Total (231,729) (216,349) (415,510) (360,929)

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34 FINANCIAL NET INCOME

Parent Company Consolidated 2019 2018 2019 2018 Financial revenues 31,344 37,708 74,422 49,164 Gains on cash equivalents 29,046 28,646 31,200 31,291 Foreign-exchange gains 1,300 348 34,271 7,079 Inflation adjustment - - 6,836 - SELIC interest on tax credits 169 7,857 379 9,824 Other financial revenues 829 857 1,736 970

Financial expenses (142,795) (91,556) (206,222) (102,792) Interest on borrowings, financing and swap (60,255) (68,083) (67,275) (73,506) Interest on leases (71,733) (8,019) (82,204) (8,019) Foreign-exchange losses (2,331) (365) (26,132) (3,666) Liability interest (1,224) (5,978) (2,287) (7,384) Inflation adjustment - - (16,725) - Other financial expenses (7,252) (9,111) (11,599) (10,217) Net financial income (111,451) (53,848) (131,800) (53,628)

35 INSURANCE COVERAGE

The Company and its subsidiaries have insurance policies taken out with the main 98,000 98,200 insurance companies in Brazil, which were Civil liability and Directors & Officers (D&O) determined in accordance with the Property and inventories 4,768,048 4,356,319 orientation of experts and take into consideration the nature and the value of risk Vehicles 8,422 20,276 involved. As of December 31, 2019, the Company and its subsidiaries had insurance Total 4,874,470 coverage for legal liability and property and 4,474,795 casualty insurance (basic coverage: against fire, thunder, explosion and other financial 12/31/2019 12/31/2018 loss policy coverage) and for inventory, as shown on the side:

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36 SUPPLEMENTARY INFORMATION TO THE CASH FLOW

36.1 PARENT COMPANY

Borrowings, Treasury financing and Statutory Capital shares Leases payable debentures payables Total Balance at January 1, 2018 2,556,896 (27,857) 68,786 1,087,364 180,933 3,866,122

Changes affecting cash 80,577 (16,988) (42,865) (249,534) (290,177) (518,987) Capital increase/Purchase of treasury shares 80,577 (16,988) - - - 63,589 (Amortizations) funding of borrowings and lease consideration - - (38,665) (166,996) (287,651) (493,312) Interest paid on borrowings, debentures and leases - - (4,200) (82,538) - (86,738) Management fees - - - - (2,526) (2,526) Changes not affecting cash - 309 8,019 68,895 352,239 429,462 Disposal/ transfer of shares - 309 - - - 309 Interest expenses and structuring costs - - 8,019 68,895 - 76,914 Distribution of interest on own capital and dividends - - - - 352,239 352,239 Balance at December 31, 2018 2,637,473 (44,536) 33,940 906,725 242,995 3,776,597

Changes affecting cash 46,111 4 (326,570) 33,146 (411,520) (658,829) Capital increase/Disposal and/or Transfer of treasury shares 46,111 - - - - 46,111 Disposal/ transfer of shares - 4 - - - 4 (Amortizations) funding of borrowings and lease consideration - - (301,699) 73,805 - (227,894) Interest paid on borrowings, debentures and leases - - (24,871) (40,659) - (65,530) Interest on own capital, dividends paid and income tax on interest on own capital - - - - (409,081) (409,081) Management fees - - - - (2,439) (2,439) Changes not affecting cash 1,112,050 8,983 1,900,255 60,609 411,639 3,493,536 First-time adoption - IFRS 16 / CPC 06 (R2) and contractual remeasurement - - 1,825,237 - - 1,825,237 Share bonus and incorporation of capital reserves 1,112,050 - - - - 1,112,050 Disposal/ transfer of shares - 8,983 - - - 8,983 Interest expenses on borrowings and structuring costs - - 75,018 60,609 - 135,627 Distribution of interest on own capital and dividends - - - - 411,639 411,639 Balance at December 31, 2019 3,795,634 (35,549) 1,607,625 1,000,480 243,114 6,611,304

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36.2 CONSOLIDATED

Borrowings, Treasury financing and Statutory Capital shares Leases payable debentures payables Total Balance at January 1, 2018 2,556,896 (27,857) 68,786 1,104,525 180,933 3,883,283

Changes affecting cash 80,577 (16,988) (42,865) (140,781) (290,177) (410,234) Capital increase/Purchase of treasury shares 80,577 (16,988) - - - 63,589 (Amortizations) funding of borrowings and lease consideration - - (38,665) (54,787) (287,651) (381,103) Interest paid on borrowings, debentures and leases - - (4,200) (85,994) - (90,194) Management fees - - - - (2,526) (2,526) Changes not affecting cash - 309 8,019 74,318 352,239 434,885 Disposal/ transfer of shares - 309 - - - 309 Interest expenses and structuring costs - - 8,019 74,318 - 82,337 Distribution of interest on own capital and dividends - - - - 352,239 352,239 Balance at December 31, 2018 2,637,473 (44,536) 33,940 1,038,062 242,995 3,907,934

Changes affecting cash 46,111 4 (377,825) 48,078 (411,520) (695,152) Capital increase 46,111 - - - - 46,111 Disposal/ transfer of shares 4 - - - 4 (Amortizations) funding of borrowings and lease consideration - - (350,103) 91,753 - (258,350) Interest paid on borrowings, debentures and leases - - (27,722) (43,675) - (71,397) Interest on own capital, dividends paid and income tax on interest on own capital - - - - (409,081) (409,081) Management fees - - - - (2,439) (2,439) Changes not affecting cash 1,112,050 8,983 2,307,320 67,523 411,639 3,907,515 First-time adoption - IFRS 16 / CPC 06 (R2) and contractual remeasurement - - 2,221,644 - - 2,221,644 Share bonus and incorporation of capital reserves 1,112,050 - - - - 1,112,050 Disposal/ transfer of shares - 8,983 - - - 8,983 Interest expenses and structuring costs - - 85,676 67,523 - 153,199 Distribution of interest on own capital and dividends - - - - 411,639 411,639 Balance at December 31, 2019 3,795,634 (35,549) 1,963,435 1,153,663 243,114 7,120,297

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BOARD OF DIRECTORS, BOARD OF EXECUTIVE OFFICERS, FISCAL COUNCIL AND CONTROLLING

BOARD OF DIRECTORS

José Galló Osvaldo Burgos Schirmer

Chairman of the Board of Directors Vice Chairman of the Board of Directors

Carlos Fernando Couto de Oliveira Fábio de Barros Pinheiro Alexandre Vartuli Gouvea Souto Director Director Director

Christiane Almeida Edington Thomas Bier Herrmann Juliana Rozenbaum Munemori

Director Director Director

BOARD OF EXECUTIVE OFFICERS

Fabio Adegas Faccio Laurence Beltrão Gomes Clarice Martins Costa

Chief Executive Officer Chief Financial and Human Resources Officer Administration Officer and Investor Relations Officer

Fabiana Silva Taccola Henry Costa

Operations Officer Procurement Officer

FISCAL COUNCIL

Joarez José Piccinini José Eduardo Moreira Bergo Ricardo Zaffari Grechi

Chairman of the Director Fiscal Director Director Council

CONTROLLING

Luciano Teixeira Agliardi

Controller Officer

Accountant CRC – RS 61.106/O-5

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ATTACHMENT VI

INDEPENDENT AUDITORS’ REPORT

INDEPENDENT AUDITORS' REPORT ON INDIVIDUAL AND CONSOLIDATED FINANCIAL STATEMENTS

To the Directors and Shareholders of Lojas Renner S.A. Porto Alegre – RS

OPINION

We have audited the individual and consolidated financial statements of Lojas Renner S.A. (“Company”), identified as Parent Company and Consolidated, respectively, comprising the balance sheet as of December 31, 2019 and the related statements of income, comprehensive income, changes in shareholders' equity and cash flows, for the year then ended, as well as the corresponding notes, comprising the significant accounting policies and other explanatory notes.

In our opinion, the aforementioned financial statements present fairly, in all material respects, the individual and consolidated financial position of Lojas Renner S.A. as of December 31, 2019, the individual and consolidated performance of its operations and its individual and consolidated cash flows for the year then ended, in conformity with accounting practices adopted in Brazil and International Financial Reporting Standards - IFRS issued by the International Accounting Standards Board (IASB).

BASIS FOR OPINION

Our audit was conducted in accordance with Brazilian and international auditing standards. Our responsibilities under those standards are further described in the following section denominated “Auditors’ Responsibilities for the Audit of the Individual and Consolidated Financial Statements”. We are independent in relation to the Company and its subsidiaries, in accordance with the relevant ethical principles provided for in the Accountant’s Code of Professional Ethics and in professional standards issued by the Federal Accounting Council, and we comply with other ethical responsibilities according to these standards. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

KEY AUDIT MATTERS

The key audit matters are those who, in our professional judgment, were the most significant in our audit of current year. These matters were addressed in the context of our audit of the individual and consolidated financial statements as a whole, and in forming our opinion thereon, and, therefore, we do not express a separate opinion on these matters.

Provisions, contingent liabilities and assets - tax, labor and civil - Parent Company and Consolidated See Note 22 to the individual and consolidated financial statements

Key audit matters As described in note 22 to the financial statements, the Company and its subsidiaries are party to tax (specially related to use of tax credits), labor and civil lawsuits and administrative processes in course before courts and governmental agencies, derived from the normal course of its business.

The recognition, measurement and disclosure of provisions and contingent assets and liabilities require judgments by the Company and its legal advisors, mainly due to the fact that certain legal rules on taxes, labor, or civil matters, as well as their respective interpretation and application, may not be sufficiently clear for certain transactions or circumstances.

Changes in the assumptions used by the Company to exercise such judgments, or changes in external conditions (including the positioning of tax, labor and civil authorities) can significantly impact the disclosures and amounts of provisions recognized or to be recognized in the individual and consolidated financial statements.

Due to the relevance and judgment involved in such assessments, as well as the impact of changes in the assumptions and positioning of the tax authorities, we consider this matter relevant to our audit.

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How our audit addressed this matter Our audit procedures included, among others, the assessment of accounting policies adopted by the Company for classification of lawsuits and administrative proceedings, including the assessment of assumptions used in measurement of amounts to be recorded as provision for tax, civil and labor risks and the proper and consistent application of such judgment for all periods presented. We have analyzed the recognized provisions and the disclosed amounts of contingent assets and liabilities, taking into account the assessments prepared by the Company’s internal and external legal advisors and the comparison with existing case law for significant cases. We have obtained evidence on the risk of losses considered by the Company in the main proceedings, claims and tax positions adopted, including the existing documentation, opinions and legal opinions prepared by internal and external tax/legal advisors, and obtained external confirmations of the Company’s advisors on the current stage and classification of risks involving the most significant cases. We also evaluated the adequacy of the Company's disclosures regarding lawsuits provisioned and classified as possible loss and contingent assets considered as probable gain. As a result of evidences obtained through above-summarized procedures, we consider that balances of provision and disclosures of contingent assets and liabilities are acceptable in the context of consolidated financial statements of the parent company and consolidated, taken as a whole.

Adoption of CPC 06 (R2) - Parent Company and Consolidated See Note 5.1 to the individual and consolidated financial statements

Key audit matters As described in Note 5.1 to the Financial Statements, CPC 06 (R2) - Leases (IFRS 16 - Leases) went into effect starting on January 01, 2019. This standard specifies how an entity should recognize, measure, report and disclose its lease agreements, promoting a single accounting model for leases that requires the recognition of assets in use and lease liabilities for all lease contracts, except for short-term leases or those of which the underlying asset is of low value.

Due to the high degree of judgment necessary to determine such amounts, including the determination of the discount rate, the high volume of transactions evaluated in the transition, the application of a new accounting practice, and the financial impact of any changes in the data, criteria, and assumptions associated with the judgments adopted by the Company, we consider this subject to be a key audit matter.

How our audit addressed this matter Our audit procedures included, among others, an understanding of the design of internal controls implemented by management with regard to the main assumptions and criteria and to mathematical precision, in addition to accounting recognition of the effects of applying the new standard.

Our audit procedures also included:

- evaluation of the criteria for the term of the lease, the discount rate, and consideration, and the policies used by the Company for the application of the new accounting practice and practical procedures applied, as well as verification of the extent to which the Company's lease contracts comply with the scope of the standard;

- evaluation of the assumptions used by the Company, by assessing the adaptation of the lease flows. With the assistance of our specialists, we also verified the reasonableness of the discount rates used;

- through sampling, we tested the reasonableness of the criteria adopted by the Company, mentioned above, considering information from the original contract and respective amendments, in addition to recalculating the amount measured by the Company.

- we analyzed whether the disclosures made in the individual and consolidated financial statements were sufficient in relation to the requirements established in the standard and guidelines issued by Brazil’s Securities and Exchange Commission (CVM).

- we recalculated and examined the possible quantitative and qualitative impacts on the financial statements as a whole, were the Company to apply a different accounting policy regarding the discount rate used on future lease payment flows, as well as the possible effects of such change on the analyses and judgments of the main financial statement users. As a result of the evidence obtained through the procedures summarized above, we identified differences the effects of which – resulting from the application of the accounting policy developed by management that considers applying a real incremental rate to the detriment of the nominal rate – do not result in any relevant distortion in the context of the consolidated financial statements taken as a whole.

Assessment of goodwill impairment – Consolidated See notes 15.4, 15.5 and 16 to individual and consolidated financial statements

Key audit matters As described in the notes 15.4, 15.5 and 16 to the financial statements, the consolidated assets of the Company as of December 31, 2019 included goodwill of R$ 116,679,000 generated by the acquisition of equity control of Maxmix Comercial 134

Ltda. (“Camicado”) on April 30, 2011, whose recoverable value must be reviewed at least annually. The assessment and the consequent need of forming or not forming an impairment loss is supported by estimates of future profitability based on the business plan and budget prepared by the Company and approved in its governance levels.

Due to uncertainties inherent in the process of determining future cash flow estimates discounted to present value, including the impact that any changes in the assumptions regarding discount rates and sales growth in the projection period and in perpetuity could generate in the amounts recorded in the consolidated financial statements, we consider this matter material for our audit.

How our audit addressed this matter

Our audit procedures included, among others, the evaluation of assumptions used by Management related to the preparation and review of the business plan, budgets and impairment analysis provided by the Company. With the help of our corporate finance experts, we have analyzed the significant assumptions and methodologies used by the Company, including the discount rates and sales growth in the projection period and in perpetuity, and assessed the consistency of calculations by comparing them with available market information, with the actual performance, and with previous projections. We have also carried out an independent sensitivity analysis to identify situations in which the discounted cash flows of each cash generating unit (CGU) would result in recoverable amounts equal to or lower than their book values. We also evaluated the adequacy of disclosures required in the consolidated financial statements.

Based on evidences obtained through above-summarized procedures, we consider the measurement of recoverable value for goodwill impairment evaluation purposes as acceptable in the context of consolidated financial statements taken as a whole.

OTHER MATTERS - STATEMENTS OF ADDED VALUE

The individual and consolidated statements of added value (DVA) for the year ended December 31, 2019, prepared under the responsibility of the Company’s management, and presented herein as supplementary information for IFRS purposes, have been subject to audit procedures jointly performed with the audit of the Company's financial statements. In order to form our opinion, we evaluated whether those statements are reconciled with the financial statements and accounting records, as applicable, and whether their format and contents are in accordance with criteria determined in the Technical Pronouncement CPC 09 - Statement of Added Value. In our opinion, the statements of value added have been fairly prepared, in all material respects, in accordance with the criteria determined by the aforementioned Technical Pronouncement, and are consistent with the overall individual and consolidated financial statements.

OTHER INFORMATION ACCOMPANYING INDIVIDUAL AND CONSOLIDATED FINANCIAL STATEMENTS AND THE AUDITORS’ REPORT

Management is responsible for the other information comprising the management report.

Our opinion on the individual and consolidated financial statements does not cover the other information and we do not express any form of assurance conclusion thereon

In connection with our audit of the individual and consolidated financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the individual and consolidated financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

RESPONSIBILITIES OF MANAGEMENT AND GOVERNANCE FOR THE INDIVIDUAL AND CONSOLIDATED FINANCIAL STATEMENTS

Management is responsible for the preparation and fair presentation of the individual and consolidated financial statements in accordance with Accounting Practices Adopted in Brazil and with International Financial Reporting Standards (IFRS), issued by the International Accounting Standards Board (IASB) and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In the preparation of the individual and consolidated financial statements, management is responsible for assessing the Company’s ability to continue as going concern, disclosing, when applicable, the matters related to its going concern, and the use of this accounting basis in the preparation of the financial statements, unless the management intends to liquidate the Company and its subsidiaries, or cease their operations, or do not have any realistic alternative to avoid the discontinuance of operations.

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Those charged with governance of the Company and its subsidiaries are the people responsible for overseeing the process of preparation of the financial statements.

AUDITORS’ RESPONSIBILITIES FOR THE AUDIT OF THE INDIVIDUAL AND CONSOLIDATED FINANCIAL STATEMENTS

Our objectives are to obtain reasonable assurance that the individual and consolidated financial statements, taken as a whole, are free from material misstatements, regardless of whether any such misstatement is caused by fraud or error, and issue an audit report containing our opinion. Reasonable assurance is a high level of assurance, but not a guarantee that the audit conducted pursuant to Brazilian and international auditing standards will always detect any existing material misstatements. Misstatements may arise from fraud or error, and are considered material when, individually or in aggregate, may influence, from a reasonable perspective, the economic decisions of users taken based on such financial statements.

As part of an audit conducted according to the Brazilian and international auditing standards, we exercise professional judgment, and maintain professional skepticism during the audit. Moreover:

We identified and assessed the risks of material misstatement in the individual and consolidated financial statements, whether caused by fraud or error, we planned and performed audit procedures in response to such risks, and we obtained proper and sufficient audit evidence to support our opinion. The risk of not detecting material misstatement resulting from fraud is higher than that arising from error, once the fraud may involve the act of dodging the internal controls, collusion, falsification, omission or false intentional representations.

We obtained an understanding of the internal controls relevant to the audit to plan the audit procedures appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of internal controls of the Company and its subsidiaries.

We assessed the suitability of the accounting policies used and the reasonableness of the accounting estimates and respective disclosures made by Management.

We reached a conclusion as to the suitability of Management’s use of the accounting basis for going concern and, based on the audit evidence obtained, as to whether there is a material uncertainty regarding events or conditions that could raise a significant doubt regarding the Company’s and its subsidiaries’ capacity for going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditors’ report to the related disclosures in the individual and consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditors’ report. However, future events or conditions may cause the Company and subsidiaries to cease to continue as a going concern.

We assessed the overall presentation, structure and content of financial statements, including disclosures, and whether the individual and consolidated financial statements represent the underlying transactions and events in a manner consistent with the objective of fair presentation.

We obtained appropriate and sufficient audit evidence regarding the financial information of the entities or business activities of the group to express an opinion on the individual and consolidated financial statements. We are responsible for the management, oversight and performance of audit of the group, and, consequently, the audit opinion.

We communicated with the ones responsible for governance with respect to, among other aspects, the planned scope, time of the audit and significant audit findings, including possible material weaknesses in internal controls identified by us during our work.

We also provide those charged with governance with a statement that we complied with relevant ethical requirements, including the applicable requirements of independence, and communicate all potential relationships or matters that could materially affect our independence, including, where applicable, the related safeguards.

Out of matters that were communicated to people responsible for governance, we determined those that were considered as the most significant in the audit of financial statements for current year and that, accordingly, comprise the key audit matters. We describe these matters in our audit report, unless a law or regulation has prohibited the public disclosure of the issue, or when, under extremely rare circumstances, we determine that the issue shall not be reported in our report, because the

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adverse consequences from such report may, from a reasonable perspective, exceed the benefits from the report for public interest.

Porto Alegre, February 05, 2020 KPMG Auditores Independentes CRC SP-014428/F-7 (Original report in Portuguese signed by) Cristiano Jardim Seguecio Accountant CRC SP-244525/O-9 T-RS

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ATTACHMENT VII

REPORT AND OPINION OF THE AUDIT RISK MANAGEMENT COMMITTEE AND FISCAL COUNCIL

REPORT OF THE AUDIT AND RISK MANAGEMENT COMMITTEE

1 INTRODUCTION AND GENERAL INFORMATION

In April 2012, the Company’s Board of Directors established the Audit and Risk Management Committee of Lojas Renner S.A., the Committee subsequently being made statutory following approval by the Extraordinary General Meeting of March 2018.

The Committee is an advisory body reporting directly to the Board of Directors, of a statutory nature, with operating autonomy. It has a consultative character and its functioning is disciplined by the provisions of its Internal Charter and the Company’s bylaws. The Committee exercises its consultative functions on behalf of the Board of Directors with respect to fulfilling its supervisory responsibilities for monitoring the integrity of the Financial Statements and internal control systems. It also revises and evaluates the independence and performance of the outside auditors as well as the Company’s internal auditors. The Committee is also responsible for revising areas of the Company where risks are significant as well as monitoring compliance with legal and regulatory requirements.

Currently, the Committee is made up of 3 (three) independent members of the Board of Directors, elected by their peers, members to have adequate experience in matters relating to corporate accounting, pursuant to the Brazilian Securities and Exchange Commission – CVM instruction, and 1 (one) external member nominated by the Board, also with recognized experience in corporate accounting matters, as called for by the Committee’s Internal Charter.

2 SUMMARY OF ACTIVITIES IN 2019

During fiscal year 2019, the Audit and Risk Management Committee held five (5) ordinary and one (1) extraordinary meeting, where decisions were taken and recommendations were made to the Board of Directors. One of these meetings had representatives from the Fiscal Council in attendance, and another had a representative from the Board of Directors. Furthermore, Internal Audit attended in five (5) cases and Independent Audit attended two (2) meetings. In the same period, the Audit and Risk Management Committee added items to six (6) meetings of the Board of Directors, where the Committee’s work was presented, together with recommendations for approval. The principal matters discussed during the year are as follows:

2.1 FINANCIAL STATEMENTS • Revision and recommendations to the Board of Directors as to the approval of the quarterly and annual financial statements; • Monitoring of provisions for accounting estimates and risks; • Review of guarantee proposals and approval for decision by the Board of Directors.

2.2 MANAGEMENT OF RISKS AND INTERNAL CONTROLS • Examination of the Risks of the Supply Chain Area and respective Action Plans; • Review of a survey of large-scale, large-repercussion risks and of comments from the relevant areas.

2.3 COMPLIANCE AND ETHICS • Review and request of periodical reports on inspections of Realize CFI conducted by the Central Bank of Brazil; • Review and approval of the proposed outsourcing of the Whistleblower Channel tool.

2.4 CODE OF CONDUCT AND WHISTLEBLOWING CHANNEL • Monitoring of the complaints received through the channels as well as relative actions adopted by Management.

2.5 INTERNAL AUDIT • Revision and approval of the Company’s principal risks presented by the Internal Audit, including Subsidiary Companies: Camicado, Youcom, Realize CFI and RACC, and subsequently presented to the Board of Directors; • Examination and approval of the plan for projects to be executed in 2019; • Tracking Audit points pending implementation in fiscal year 2018; • Appraisal of the Audit work carried out based on questions from the Central Bank of Brazil regarding the Realize CFI Risk Management process; • Tracking work conducted in fiscal year 2019; • Monitoring Audit points in connection with the accounts payable process at Renner UY; • Review, request for adjustments, and approval of the Internal Audit Policy; • Review and recommendation of periodical tracking of the implementation of action plans in connection with the fraud that took place in the Samples Management Center.

2.6 INDEPENDENT AUDIT • Analysis and approval of information provided by KPMG Auditoria Independente with respect to the Closing 2018; • Examination of KPMG Auditoria Independente’s plan and strategy for Fiscal Year 2019; • Analysis of studies, proposals and comparison of independent audit services, and to the renewal with KPMG Auditores Independentes.

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2.7 ONE-OFF DISCUSSIONS • Analysis and approval of the proposed bonus shares and proposed incorporation of Capital Reserves; • Review of, request for updates on, tax-related matters submitted; • Review of the Company’s inventory losses results; • Review of the updated status of a labor-claims lawsuit filed against the Company; • Analysis and approval of the proposed adjustment of the WACC rate for 2020, deeming it fit for review by the Board of Directors; • Analysis and approval of the proposed increase in short-term cash allocation limits, deeming it fit for review by the Board of Directors; • Analysis and approval of the proposed fundraising for Lojas Renner by means of short-term debt, deeming it fit for review by the Board of Directors; • Analysis and approval of the proposed alternative financing for Camicado, deeming it fit for review by the Board of Directors; • Review and clarification of doubts regarding the main sustainability reports worldwide and in Brazil, as well Lojas Renner’s position; • Analysis and approval for review by the Board of Directors of the proposed equity capital increase for Lojas Renner Argentina and Lojas Renner Uruguay; • Review of the status of tax-related matters; • Review and approval of the acquisition of a tool to validate SPED files and generate the required files for own- ICMS refunds on the part of Camicado; • Review of a study concerning updates to the insurance policies of Lojas Renner and co-insured parties; • Structural changes to areas of the Audit, Loss Prevention and Compliance Department; • Review of a summary of the Black Friday re-pricing case and actions taken by the Company; • Review and request for periodical reporting on the Project involving compliance with the General Data- Protection Act (Lei Geral de Proteção de Dados – LGPD).

3 OPINION OF THE AUDIT AND RISKS MANAGEMENT COMMITTEE

Pursuant to the legal provisions, the Audit and Risks Management Committee of Lojas Renner S.A. has reviewed the Management Report and Financial Statements for the fiscal year ending December 31, 2019. On the basis of the aforementioned review and further considering the information and clarifications provided by the Company’s Management and by KPMG Auditores Independentes, received during the course of the fiscal year, the Audit and Risks Management Committee recommends that the Board of Directors approve the Management Report and Financial Statements (including explanatory notes) for the fiscal year ending December 31, 2019. * * *

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OPINION OF THE AUDIT AND RISKS MANAGEMENT COMMITTEE

Pursuant to the legal provisions, the Audit and Risks Management Committee of Lojas Renner S.A. has reviewed the Management Report and Financial Statements for the fiscal year ending December 31, 2019. On the basis of the aforementioned review and further considering the information and clarifications provided by the Company’s Management and by KPMG Auditores Independentes, received during the course of the fiscal year, the Audit and Risks Management Committee recommends that the Board of Directors approve the Management Report and Financial Statements (including explanatory notes) for the fiscal year ending December 31, 2019.

Porto Alegre, February 05, 2020.

Members:

Fábio de Barros Pinheiro Osvaldo Burgos Schirmer Chairman of the Committee

José Carlos Hruby Carlos Fernando Couto de Oliveira Souto

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OPINION OF THE FISCAL COUNCIL

Subject to compliance with the legal and statutory provisions, in accordance with Article 163 of Law 6404/76, the Fiscal Council of Lojas Renner has examined the Management Report, the Financial Statements and the Earnings Dividends Distribution Proposal for the fiscal year ending December 31, 2019. Based on the examination carried out and further considering the report without qualification of the independent auditors – KPMG Auditores Independentes dated February 05, 2020, as well as the information and clarifications received during the course of the fiscal year, the Council is of the unanimous opinion that the said documents are suitable for submission to the Annual General Meeting of Shareholders.

Porto Alegre, February 05, 2020.

Joarez José Piccinini José Eduardo Moreira Bergo Ricardo Zaffari Grechi

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ATTACHMENT VIII

CAPITAL BUDGET PROPOSAL AND OFFICERS’ REPRESENTATIONS

MANAGEMENT PROPOSAL FOR CAPITAL EXPENDITURES BUDGET

The following table presents the Company’s capital expenditures budget for year 2020, pursuant to Normative Instruction 480/09, published by the CVM – Brazilian Securities and Exchange Commission on December 7, 2009.

Given that the budget consists of forecasts and business prospects, such involve risks, uncertainties and assumptions, the application of resources depends on circumstances that may or may not occur.

General economic conditions, prevailing industrial conditions and other operational factors may affect the amounts forecasted for allocation in fixed assets and working capital.

To face the investments predicted in the 2020 expansion plan, Management now proposes retaining 61.8% of the net income from fiscal year 2019, in the amount of BRL 679.3 million, versus the BRL 397.0 million initially provided, for a total BRL 730.0 million in the Investment and Expansion Reserves account as at December 31, 2019.

Financing Sources R$ Million Remaining balance profit reserves for investment and expansion - after SSM de 04/30/2019 50.7 Constitution for profit reserve for investment and expansion – 2019 679.3 Retained profits in reserve for investment and expansion 12/31/2019 730.0 2020 Capital Expenditure Budget – Investment of Resources Forecast Investments in Fixed Assets (464.0) New Stores (115.0) Remodeling and Upgrading (57.0) IT Systems and Equipment (109.0) Logistics (183.0) Investments in Subsidiaries (96.0) Total Investments in Fixed Capital (560.0) Investments in Working Capital (343.0) Total Investment of Resources - 2020 Forecast (903.0)

Management understands that it is necessary to keep the Investment and Expansion Profit Reserves at the current levels, incorporated with retained earnings from fiscal year 2019 and added to the operational cash management of fiscal year 2020 to sustain the period’s investment plan. Furthermore, faced with the impacts of the Covid-19 epidemic, in addition to adjusting FY 2020 investment and operation plans, Management has reinforced its fundraising plan as a means to strengthen the cash position, preserving the main long-term initiatives and ensuring a safe financial position.

Porto Alegre, March 30, 2020.

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BOARD OF DIRECTORS

José Galló Osvaldo Burgos Schirmer

Chairman Vice Chairman

Carlos Fernando Couto de Oliveira Fábio de Barros Pinheiro Alexandre Vartuli Gouvea Souto Board Member Board Member Board Member

Christiane Almeida Edington Thomas Bier Herrmann Juliana Rozenbaum Munemori

Board Member Board Member Board Member

EXECUTIVE OFFICERS

Fabio Adegas Faccio Laurence Beltrão Gomes Clarice Martins Costa

Chief Executive Officer and Interim Chief Financial Officer and Chief Human Resources Officer Chief Information Officer Investor Relations Officer

Fabiana Silva Taccola Henry Costa

Chief Operating Officer Chief Product Officer

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STATEMENT FROM THE BOARD OF EXECUTIVE OFFICERS ON THE FINANCIAL STATEMENTS

Pursuant to subsection VI, Article 25 of CVM Instruction 480 of December 7, 2009, the Board of Executive Officers states that it has reviewed, discussed and agreed the Company’s Financial Statements for the fiscal year 2019, authorizing their conclusion as of this date.

Porto Alegre, February 5, 2020.

EXECUTIVE OFFICERS

Fabio Adegas Faccio Laurence Beltrão Gomes Clarice Martins Costa

Chief Executive Officer and Interim Chief Financial Officer and Chief Human Resources Officer Chief Information Officer Investor Relations Officer

Fabiana Silva Taccola Henry Costa

Chief Operating Officer Chief Product Officer

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STATEMENT OF THE BOARD OF EXECUTIVE OFFICERS ON THE REPORT OF THE INDEPENDENT AUDITORS

In conformity with sub-item V, article 25 of CVM Instruction 480 of December 7, 2009, the Board of Executive Officers declares that it has reviewed and discussed the content and opinion expressed in the report of the Independent Auditors on the Company’s Financial Statements for year 2019, issued on this date.

The Board of Executive Officers declares that it agrees with the content and opinion expressed in the said report of the Independent Auditors on the Company’s Financial Statements.

Porto Alegre, February 5, 2020.

EXECUTIVE OFFICERS

Fabio Adegas Faccio Laurence Beltrão Gomes Clarice Martins Costa

Chief Executive Officer and Interim Chief Financial Officer and Chief Human Resources Officer Chief Information Officer Investor Relations Officer

Fabiana Silva Taccola Henry Costa

Chief Operating Officer Chief Product Officer

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ATTACHMENT IX PROPOSAL FOR APPLICATION OF NET PROFIT ANNEX 9-1-II OF CVM RULE 481/09

1. Net profit for the fiscal year. The Corporation’s net profit, which correspond to the result for the year after deductions of provisions for income and social contribution taxes and statutory participations, in the year of 2019, amounted to R$ 1,099.1 million, a growth by 7.7% as compared to the amount of R$ 1,020.1 million in 2018.

2. Global amount and value per share of dividends, including interim dividends and interest on own capital already declared. The compensation payable to Shareholders, proposed by the Corporation’s management, to be submitted to approval on the Shareholders’ Meeting, will amount to R$ 267.7 million (R$ 0.346270 per share). This amount includes R$ 326.9 thousand related to prescribed dividends.

3. Percentage of distribution of net profit for the fiscal year. The Board of Directors, in a meeting held on March 30, 2020, elected to propose to shareholders, in the next Annual General Meeting to be held on April 29, 2020, the distribution of twenty-five percent (25%) of net profit for the fiscal year of 2019, as dividends and interest on capital. The proposal was adopted in the light of the Company’s sustained growth policy and its investments plan.

4. Global amount and value per share of dividends distributed based on net profit for prior fiscal years. In 2019, the Corporation did not distribute any dividends based on prior-year profits.

5. Information, net of interim dividends and interest on capital already declared: a. Gross amount of dividend and interest on capital, individually, based on the number of shares of each type and class. On March 18, June 19, September 19 and December 18, 2019, the Board of Directors approved the payment, as interest on capital, of the amount of R$ 252.0 million (R$ 0.326461 per share). In addition, the Board of Directors proposes, for approval by the Shareholders, in General Meeting, the amount of R$ 15,697,008.64 (R$ 0.019809 per share), as dividends. For the calculation of dividend per share purposes, treasury shares (3.2 million) were excluded. In February 10th, 2020 672,430 shares were transferred and the Company’s Share Buyback Program reached a repurchase of 2MM common shares, on March 10 and 11, 2020. Therefore, the number of shares considered for the calculation of the dividends per share changed from 793,726,452 as of December 31st, 2019 to 792,398,882. b. Payment method and term for dividends and interest on capital. Both the interest on capital and dividends will be paid in cash and will have a payment term equivalent to up to ten (10) days after approval by the Annual General Meeting of 2020, which are to be held on April 29, 2020. c. Potential levy of monetary restatement and interest on dividends and interest on capital. There is no levy of monetary restatement and interest on dividends and interest on capital. d. Date of declaration of payment of dividends and interest on capital taken into account for identification of shareholders entitled to receive dividends and interest on capital. Holders of the shares on the date of the AGM 2020 shall have the right to receive the dividends to be decided at the said meeting. As for interest on equity, shareholders who held shares on the dates of their respective approval by the Board of Directors shall be entitled to payment.

6. In the event of declaration of dividends or interest on capital based upon profits recorded in biannual balance sheets or balance sheets for shorter periods: a. Inform the amount of dividends or interest on capital already declared; b. Inform the respective payment dates. The payment of interest on capital have been approved on March 18, June 19, September 19 and December 18, 2019, in the total amount of R$ 252.0 million (R$ 0.326461 per share). And the Annual General Meeting, which will approve dividends in the total amount of R$ 15,697,008.64 (R$ 0.019809 per share), is to be held on April 29, 2020. Both the interest on capital and dividends will be paid in cash and will have a payment term equivalent to up to ten (10) days after approval by the Annual General Meeting of 2020.

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7. Comparative table indicating the following amounts per share of each type and class: a. Net profit for the fiscal year and for the three (3) prior years; b. Dividend and interest on capital distributed within the three (3) preceding years. 2016 2017* 2018 2019* Net Profit R$ 0.9728 R$ 1.0273 R$ 1.4168 R$ 1.3870 Interest on Capital R$ 0.27024 R$ 0.28421 R$ 0.315536 R$ 0.326461 Dividends R$ 0.1196 R$ 0.13523 R$ 0.24186 R$ 0.019809 Total Interest on Capital + Dividends R$ 0.3897 R$ 0.41944 R$ 0.569722 R$ 0.346270 *Bonus in shares at a ratio of 10%, in 2017 and 2019.

8. Information of the allocation of profits to the legal reserve: a) Identify the amount allocated to legal reserve and, b) Describe in details the method for calculation of the legal reserve. Were allocated 5% of net profit to the Legal Reserve in the amount of R $ 55.0 million.

9. Should the Corporation holds preferred shares with right to receive fixed or minimum dividends: a. Describe the method for calculation of fixed or minimum dividends; b. Inform whether the net profit for the year is sufficient to fully pay fixed or minimum dividends; c. Identify if any potential unpaid portion is cumulative; d. Identify the global amount of fixed or minimum dividends to be paid with respect to each class of preferred shares; e. Identify fixed or minimum dividends to be paid with respect to each class of preferred shares. The Corporation does not issue any preferred shares as it participates in the Novo Mercado segment of B3 – Brasil, Bolsa, Balcão, where the regulation requires the issuance of common shares only by corporations.

10. With respect to the compulsory dividend: a. Calculation method set forth in the bylaws. The Corporation’s Bylaws, pursuant to item (b) of Section 34, establishes that the portion necessary for the payment of any compulsory dividend should not be lower, in each year, than twenty-five per cent (25%) of the annual adjusted net profit, as set forth in Section 202 of the Corporation Law. b. Is the dividend being paid in full? Yes. The compulsory dividend set forth in the Corporation’s Bylaws is being paid in full. c. Amount potentially withheld. No amount withheld.

11. In the event of withholding of the compulsory dividend due to the Corporation’s financial condition: a. Inform the withholding amount; b. Describe, in details, the Corporation’s financial condition, including any aspects relating to the liquidity analysis, working capital and positive cash flows; c. Explain the withholding of dividends. No compulsory dividend withholding.

12. In the event of allocation of the net profit to the contingency reserve: a. Inform the amount allocated to the reserve; b. Identify any probable loss and the reason therefore; c. Explain why the loss is probable; d. Explain the establishment of the reserve. No allocation of net profit to the contingency reserve.

13. In the event of allocation of the net profit to the unrealized profit reserve: a. Inform the amount allocated to the unrealized profit reserve; b. Inform the nature of unrealized profits which originated the reserve. No allocation of net profit to the unrealized profit reserve.

14. In the event of allocation of the net profit to statutory reserves: a. Describe the statutory clauses which provide for the reserve; Item (c) to Article 34 of the Company’s Corporate Bylaws determines that the remaining portion of the adjusted net income shall be allocated to the Investment and Expansion Reserve, which aims at reinforcing the Company’s capital stock and working capital, with a view to ensuring adequate operational conditions. The balance of this reserve, added to the balances of other profit reserves, except for unrealized profit reserves and contingency reserves may not exceed the amount of capital stock. Once this maximum limit is reached, the General Meeting may resolve on the application of excess in the payment of subscribed capital or capital stock increase, or in the distribution of dividends. b. Inform amount allocated to the reserve; This year, R$ 679.3 million will be proposed to be retained to cover part of the investments programmed in the Company’s expansion plan to be executed in the course of fiscal year 2020.

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c. Describe how the amount was calculated. Of the total net income of R$ 1,099.1 million in 2019, 5% will be allocated to the legal reserve, 25% to dividends (as proposed by Management), 61.8% to the reserve for investment and expansion, 8.9% to tax incentives reserve.

15. In the event of withholding of profits provided for in the capital budget. a. Withholding amount. b. Capital budget. With the exception of Item 14 above, no further retention of profits based on the capital budget is contemplated.

16. In the event of allocation of the net profit to the tax incentive reserve: a. Inform the amount allocated to the reserve; The amount allocated to tax incentive reserve was R$ 97.5 million, corresponding to 8.9% of the net profit of 2019, according to Article 195-A of Law 6,404/76. b. Explain the nature of allocation. The Company uses ICMS tax incentives in the form of “presumed credit,” with its respective impacts on Income, having earned the amount of R$ 97,539 thousand at the Parent Company in 2019. The Company’s management, in view of the publication of Complementary Law 160/17, is assigning such benefits, such as Tax incentive reserve, which shall be approved in the Annual Shareholders' Meeting, to be held on April 29, 2020. Benefit amounts are not part of dividends calculation basis and may only be incorporated to capital in accordance with Law 6404/76.

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ATTACHMENT X INFORMATION ON THE CANDIDATES INDICATED BY THE CORPORATION’S MANAGEMENT (PURSUANT TO ITEMS 12.5 TO 12.10 OF THE CORPORATION’S REFERENCE FORM)

BOARD OF DIRECTORS

CARLOS FERNANDO OSVALDO BURGOS FÁBIO DE BARROS THOMAS BIER JULIANA ROZENBAUM CHRISTIANE ALMEIDA ALEXANDRE VARTULI 12.5 (a) Name JOSÉ GALLÓ COUTO DE OLIVEIRA SCHIRMER PINHEIRO HERRMANN MUNEMORI EDINGTON GOUVEA SOUTO 12.5 (b) Date of Birth 09.11.1951 08.22.1950 01.30.1967 04.19.1960 07.28.1950 07.21.1976 02.05.1965 12.02.1959 Business Business Business 12.5 (c) Profession Lawyer Engineer Economist Executive Mechanical Engineer Administration Administration Administration

12.5 (d) CPF or Passaport Number 032.767.670-15 108.187.230-68 469.694.890-00 275.497.201-34 148.854.500-63 081.606.157-28 387.697.355-49 749.218.607-00 Chairman of the Member of the Board Member of the Board Member of the Board Member of the Board Member of the Board Member of the Board Member of the Board 12.5 (e) Elective position held Board of Directors of Directors of Directors of Directors of Directors of Directors of Directors of Directors

12.5 (f) Election date 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020

12.5 (g) Investiture date

12.5 (h) Term of office Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM

Chairman of the Chief of the Strategic Member of the Chairman of the Member of the Audit People Committee Chairman of the Committee and People Committee Sustainability and Risk 12.5 (i) Other positions or duties and Member of the Audit and Risk Member of the Member of the Member of the and of the Audit and Committee and Management exercised in the issuer Audit and Risk Management Strategic Committee Strategic Committee Sustainability Risk Management Member Sustainability Committee and Management Committee Committee Committee Committees Strategic Committee Committee

No, the Company No, the Company No, the Company No, the Company No, the Company No, the Company No, the Company No, the Company 12.5 (j) Indication of election by the does not have a does not have a does not have a does not have a does not have a does not have a does not have a does not have a controlling shareholder or not controlling controlling controlling controlling controlling controlling controlling controlling shareholder shareholder shareholder shareholder shareholder shareholder shareholder shareholder

Yes. Criterion as per Yes. Criterion as per Yes. Criterion as per Yes. Criterion as per Yes. Criterion as per Yes. Criterion as per Yes. Criterion as per 12.5 (k) If an independent member Paragraph 1, Article Paragraph 1, Article Paragraph 1, Article Paragraph 1, Article Paragraph 1, Article Paragraph 1, Article Paragraph 1, Article and, if so, what was the criterion used None 16 of the Company’s 16 of the Company’s 16 of the Company’s 16 of the Company’s 16 of the Company’s 16 of the Company’s 16 of the Company’s for determining this independence Corporate Bylaws Corporate Bylaws Corporate Bylaws Corporate Bylaws Corporate Bylaws Corporate Bylaws Corporate Bylaws

12.5 (l) Number of consecutive terms 22 terms of office 8 terms of office 5 terms of office 6 terms of office 3 term of office 3 term of office 2 term of office 1 term of office of office

12.5 (n) Description of any of the following events which have occurred over the last five (5) years: i. any criminal sentence; ii. any sentence in any administrative proceeding by CVM and the penalties applied; iii. any final and Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record unappealable sentence, at legal or administrative level, which has suspended or disqualified the candidate in connection with the performance of any professional or business activity

12.6 Percentage participation in those meetings of the Board of Directors 100% 100% 100% 100% 100% 100% 94% 100% held after taking office

Yes, People 12.7 Is he/she a member of any Yes, Strategic Yes, Audit and Risk Yes, Audit and Risk Committee and Yes, Audit and Risk Yes, Sustainability statutory committee, as well as any Committee and Management Management Yes, Strategic Yes, Strategic Audit and Risk Management Committee and audit, risk, financial and People Sustainability Committee and Committee and Commitmee Commitmee Management Committee People Committee Committees in the Corporation? Committee People Committee Strategic Committee Committee

Audit and Risk Audit and Risk Strategic Committee People Committee = Sustainability 12.8 Percentage participation in Management Audit and Risk Management = 100% 100% Audit and Risk Committee = 100% Strategic Committee Strategic Committee meetings of the Committees of which Committee = 100% Management Committee = 100% Sustainability Management People Committee = = 100% = 100% he/she is a member after taking office People Committee = Committee = 100% Strategic Committee Committee = 100% Committee = 100% 100% 100% = 100%

12.9 Existence of marital relationship, firm relationship or family relationship up to the second degree between: a. the issuer’s officers and directors; b. (i) the issuer’s officers and (ii) the officers and directors of any of the issuer’s subsidiaries, whether direct or indirect; c. (i) the issuer’s or its subsidiaries’ None None None None None None None None officers and directors, whether direct or indirect and (ii) the issuer’s direct and indirect controlling shareholders; d. (i) the issuer’s officers and directors and (ii) the officers and directors of any of the issuer’s controlling shareholders, whether direct or indirect:

12.10 Subordination, service rendering or control relationships kept, over the last three (3) fiscal years, between the issuer’s officers and directors and: a. any of the issuer’s direct or indirect subsidiaries; b. any of the issuer’s direct or indirect None None None None None None None None controlling shareholders; c. if material, any supplier, customer, debtor or creditor of the issuer, its subsidiary or controlling shareholders or the subsidiaries of any of the foregoing:

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12.5(m)

JOSÉ GALLÓ i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Chairman of Lojas Renner’s Board of Directors since April 18,2019. He has served as a member of the Board of Directors of Lojas Renner since April 1998, having held the position of Chairman of that Board between 1999 and 2005 and is currently President of the Strategic Committee and member of the Sustainability Committee. He was Superintendent Director of Lojas Renner SA, from September 1991 to March 1999, when he was elected President Director, a position he held until April 2019. He has worked in retail for more than 30 years, having been a member of the Board of Directors of Instituto para Desenvolvimento Retail (IDV). He has been a member of the Board of Directors of Localiza Rent a Car S.A. since October 2010, having been elected Vice-Chairman of that Board in April 2019; Itaú Unibanco Holding S.A. since April 2016 and Ultrapar Participações S.A. since April 2019. He was a member of the Board of Directors of SLC Agrícola S.A. from April 2007 to May 2016. ii. Description of all management positions he holds in other companies or third sector organizations: He was Director of Renner Administradora de Cartão de Crédito Ltda., Dromegon Participações Ltda., Realize Participações SA and Realize Crédito, Financiamento e Investimento SA, all companies linked to Lojas Renner SA, and was also a member of the Deliberative Council of Instituto Lojas Renner from June 2008 to April 2019. He is currently Ambassador of Endeavor Brasil in Rio Grande do Sul and Vice-President of the Deliberative Council of Instituto Caldeira, an innovation ecosystem in Porto Alegre.

OSVALDO BURGOS SCHIRMER i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Directors since April 2012 and was Chairman of the Board from April 2013 to April 2019. On April 18, 2019, he was elected Vice-Chairman of the Board of Directors. He is Chairman of the People Committee, and a Member of the Company's Audit and Risk Management Committee. He worked at the Gerdau Group from 1986 to January 2013 and was appointed Finance Director in 1987. He was Vice President of the Executive Committee of Gerdau SA, from 2002 to January 2013. He was also Vice President of Finance and Controllership and Investors Relations Director of Gerdau SA. He has been an independent member of the Board of Directors of SLC Agrícola SA, since June 2013, of YDUQS (Ex-Estácio), since April 2016, and chairs the Financial Committee to support the Board of that Institution, and CMPC Celulose, since June 2016. He is an Advisory Board member of SLC Participações, a closed family holding company of the SLC Group, since April 2017 and member of the Board of Directors of Marcopolo and coordinator of the Financial Committee since April 2018. Founder and Partner of SBA - Schirmer and Associates Business Advisors, since January 2013. He is a member of the Board of the American Chamber of Commerce of the State of Rio Grande do Sul. ii. Description of all management positions he holds in other companies or third sector organizations: Founder and partner of SBA – Schirmer and Associates Business Advisors, since January 2013. Since February 2013, he has been the Chairman of the Board of the American Chamber of Commerce of the State of Rio Grande do Sul.

CARLOS FERNANDO COUTO DE OLIVEIRA SOUTO i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Directors of Lojas Renner since April 2015, he was Vice-Chairman of the Board from April 2016 to April 18, 2019, and he is currently member of the People Committee and Audit and Risk Management Committee. He is founder, partner and CEO of the law firm Souto, Correa, Cesar, Lamberts & Amaral Advogados. ii. Description of all management positions he holds in other companies or third sector organizations: Board Member of YPO (LAC Region), Associação Escola Panamericana de Porto Alegre (PAS), Câmara Americana de Comércio in Porto Alegre (AMCHAM) and Hospital Moinhos de Vento in Porto Alegre (HMV).

150

FÁBIO DE BARROS PINHEIRO i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: . Independent Member of Lojas Renner’s Board of Directors since August 2014 and he is currently President of the Audit and Risk Management Committee. He has been independent member of the Board of Directors of Banco Pan S.A.. since 2013, Chairman of Itsseg Seguros Inteligentes S.A. since January 2016 and independent member of the Board of Directors of CPSEC (Companhia Paulista de Securitização). He was independent member of Galvani Indústria, Comércio e Serviços S.A. and Estre Ambiental Inc. and Chairman of Grupo Dilleto and Eneva S.A.. He was also Managing Director of Banco UBS Pactual S.A.. ii. Description of all management positions he holds in other companies or third sector organizations: He was independent member of the Board of Directors of Laticínio São Vicente de Minas S.A. from 2013 to 2018.

THOMAS BIER HERRMANN i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Directors since April 2017 and he is currently President of the Sustainability Committee and member of People Committee. Has exercised his professional activities for 47 years at Grupo Renner Herrmann S.A. Since 1997, he has held the position of Chief Executive Officer of Renner Herrmann S.A. He was member of the Board of Directors of Lojas Renner from 1991 to 1998. He was a Director of Iochpe- Maxxion S/A from January 2008 to March 2015. ii. Description of all management positions he holds in other companies or third sector organizations: He is a member of the Senior Board of the Rio Grande do Sul Steel Association and the Board of Directors of Hospital Moinhos de Vento, having been president of the latter institution from 1999 to 2005.

JULIANA ROZENBAUM MUNEMORI i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Directors since April 2017 and she is currently member of the Strategic Committee. Since July 2013, she has been a member of the Board of Directors of Arezzo&Co and Coordinator of the Strategy Committee. Since June 2016, she has been an effective independent member of the Board of Directors of Duratex S.A as well as sitting on the Audit and Risk Management Committee and the Committee for Evaluation of Transactions with Related Parties. Since April 2018, is independent Member of EDP – Energias do Brasil S.A.’s Board of Directors, of the Corporate Governance and Related Parties Board and the Inclusion and Diversity Committee. Since December 2018 participates in the Strategy Committee of Suzano Papel e Celulose S.A. and, since January 2019 is Member of the Consultive Board of Euroframa Laboratórios S.A.. Since December 2019 she is member of the Board of Directors of Cogna Educação S.A. and member of People and Governance Committee and coordinator of the Strategy and Innovation Committee. She has 13 years’ experience in Sell Side Equity Research, her primary focus being on companies in the consumption and retail sector. She worked for different financial institutions between 2000 and May 2013, principally at Itaú BBA. From 2013 to 2017, she worked as a consultant in consumption and retailing for the Investment Banking area of Itaú BBA. Previously, she worked as a Buy Side economist for institutions such as JGP, Pactual and Icatu. ii. Description of all management positions he holds in other companies or third sector organizations: She is also a member of the Consultative Board of GoCase and Uatt, companies under the Endeavor Entrepreneurship umbrella, an organization of which she is an active mentor. She has funded the ONG Associação Beneficente Parents in Action, in which she is Financial Officer.

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CHRISTIANE ALMEIDA EDINGTON i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Director of Lojas Renner and Member of the Strategic Committee since April 2018. She has a solid experience of 30 years in various areas of Information Technology as well as 8 years leading the area of organizational processes and business in large companies. From February 2019 to February 2020 she was CEO of Dataprev, a state-owned company that provides IT solutions, being responsible for the social database of Brasil. Since January 2016, she has sat on the Board of CIONET – a world network of CIOs. She is Director of the OESIA Grupo, a Spanish company specialized in innovative technologies and has been a member of the Strategy Committee since January 2017. She acts as advisor in the Winning Woman Brazil Program. Since January 2016, she has been an Advisory Director of ZUP IT INNOVATION, a startup focused on the digital transformation of large companies. She was a Member of the Board of Directors of LIQ S.A. from January 2017 to January 2018. She was Executive Director for Information Systems (CIO) at Telefônica Vivo from March 2011 until April 2016. She was General Director for Information Systems (CIO) at Vivo S.A., from 2008 until 2011. She was Information Systems Director – CIO at Tele Leste Celular Participações (Telebahia Celular and Telergipe Celular) – Telefônica Group from 1998 to 2003. She began her career at Telecomunicações da Bahia S.A (Telebahia) – a Telebrás Group company, having from 1985 to 1998, held various technical and managerial functions. ii. Description of all management positions he holds in other companies or third sector organizations: Member of the CIO Solidário Group and a participant in the Brazil Educational Project.

ALEXANDRE VARTULI GOUVEA i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Independent Member of the Board of Directors of Lojas Renner since July 2019 and is currently a member of the Strategic Committee. He was a senior partner at McKinsey & Company. During his 29 years at McKinsey, he served clients in financial services, retail, telecommunications, the chemical and metals industry and mining, on strategic, organizational, operational, merger and international expansion topics. More recently, he developed and led the RTS Practice in South America, which offers a proven approach to transformational change in customers looking for radical, fast and sustainable performance improvements. Since joining McKinsey, he has worked throughout Latin America, the United States, Canada and Turkey. ii. Description of all management positions he holds in other companies or third sector organizations: Since 2013, he is member of the Board of Directors of Habitat for Humanity Internacional.

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FISCAL COUNCIL

ROBERTO ZELLER RICARDO ZAFFARI ESTELA MARIS VIEIRA DE ISABEL CRISTINA 12.5 (a) Name JOAREZ JOSÉ PICCININI ROBERTO FROTA DECOURT BRANCHI GRECHI SOUZA BITTENCOURT SANTIAGO

12.5 (b) Date of Birth 09.03.1960 09.22.1972 04.08.1975 05.07.1972 02.20.1964 10.21.1964

12.5 (c) Profession Business Administration Accountant Lawyer and Accountant Business Administration Accountant Business Administration

12.5 (d) CPF or Passaport Number 293.961.580-20 705.046.790-15 711.496.350-53 212.672.418-29 430.340.800-00 451.956.766-15 Effectiv e member of the Alternate Member of the Effectiv e Member of the Alternate Member of the 12.5 (e) Elective position held - - Fiscal Council (Chairman) Fiscal Council Fiscal Council Fiscal Council 12.5 (f) Election date 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020 04.29.2020

12.5 (g) Investiture date

12.5 (h) Term of office Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM Until 2021´s AGM 12.5 (i) Other positions or duties None None None None None None exercised in the issuer

No, the Company does No, the Company does No, the Company does No, the Company does No, the Company does No, the Company does 12.5 (j) Indication of election by the not hav e a controlling not hav e a controlling not hav e a controlling not hav e a controlling not hav e a controlling not hav e a controlling controlling shareholder or not shareholder shareholder shareholder shareholder shareholder shareholder

12.5 (k) If an independent member and, if so, what was the criterion used for Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable determining this independence

12.5 (l) Number of consecutive terms of 1 term of office - 6 terms of office 10 terms of office - - office

12.5 (n) Description of any of the following events which have occurred over the last five (5) years: i. any criminal sentence; ii. any sentence in any administrative proceeding by CVM and the penalties applied; iii. any final and Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record Nothing on record unappealable sentence, at legal or administrative level, which has suspended or disqualified the candidate in connection with the performance of any professional or business activity

12.6 Percentage participation in those meetings of the Board of Directors held - - 100% - - - after taking office

12.7 Is he/she a member of any statutory committee, as well as any audit, risk, No No No No No No financial and People Committees in the Corporation?

12.8 Percentage participation in meetings of the Committees of which he/she is a No No No No No No member after taking office

12.9 Existence of marital relationship, firm relationship or family relationship up to the second degree between: a. the issuer’s officers and directors; b. (i) the issuer’s officers and (ii) the officers and directors of any of the issuer’s subsidiaries, whether direct or indirect; c. (i) the issuer’s or its subsidiaries’ officers None None None None None None and directors, whether direct or indirect and (ii) the issuer’s direct and indirect controlling shareholders; d. (i) the issuer’s officers and directors and (ii) the officers and directors of any of the issuer’s controlling shareholders, whether direct or indirect:

12.10 Subordination, service rendering or control relationships kept, over the last three (3) fiscal years, between the issuer’s officers and directors and: a. any of the issuer’s direct or indirect subsidiaries; b. any of the issuer’s direct None None None None None None or indirect controlling shareholders; c. if material, any supplier, customer, debtor or creditor of the issuer, its subsidiary or controlling shareholders or the subsidiaries of any of the foregoing:

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12.5(m) - EFFECTIVE

JOAREZ JOSÉ PICCININI i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: He is effective member of the Lojas Renner S.A. Fiscal Council since April 18,2019. Since 2009, he has been Financial Services managing director (Banco Randon and Randon Consórcios) for the Empresas Randon group. He is also Institutional Relations Officer of Randon and Chairman of tha Deliberative Board of RandonPrev. He has more than 20 years of activity in the Brazilian financial market, also with spells at the financial institutions of BankBoston, Sogeral and Maisonnave and with a broad-based experience in the international financial market, residing for 10 years in London, (FleetBoston/ Bank of America and Votorantim). While in London, he was a Councilor of the Brazil- United Kingdom Chamber of Commerce. ii. Description of all management positions he holds in other companies or third sector organizations: Currently, he is Economic and Finance Director and Councilor on the Caxias do Sul Chamber of Commerce and Industry.

RICARDO ZAFFARI GRECHI i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Effective member of the Fiscal Council of Lojas Renner since April 2014. He has been effective member of the Fiscal Council of Instituto Lojas Renner since 2014. He was tax audit and manager of PwC, in Porto Alegre (RS) and Joinville (SC). ii. Description of all management positions he holds in other companies or third sector organizations: He CEO at Unetral S.A..

ESTELA MARIS VIEIRA DE SOUZA – indicated by Previ i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: She started her career at PricewaterhouseCoopers (PwC) in August 1987, and from 2000 to 2018 she was audit partner. She elected to take early retirement from PwC in January 2019. Audit engagements and consulting assignments for Brazilian and multinational companies of various sizes covering diverse business segments. Over a period of 15 years, she was the lead PwC Brazil partner responsible for delivering professional services to the Technology, Communication, Entertainment and Media sector. She represented the region at the PwC Network level in her area of expertise and was a full member of the PwC Brazil Board. ii. Description of all management positions he holds in other companies or third sector organizations: She was a full member of the Board of PwC.

12.5 (m) ALTERNATE

ROBERTO ZELLER BRANCHI i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: Roberto Zeller Branchi. He was elected alternate member of Lojas Renner’s Fiscal Council from April 2016 to April 2019. He is a partner at Ardenas Partners, was Controller at CRP Companhia de Participações and CFO at Rexnord Correntes Ltda., As well as having worked as Senior Manager at PricewaterhouseCoopers Auditores Independentes. He is a professor in several MBA's and Specializations, member of committees with the Federal Accounting Council (CFC) and Rio Grande do Sul Regional Accounting Council (CRC / RS). Associated with IBGC - Brazilian Institute of Corporate Governance. ii. Description of all management positions he holds in other companies or third sector organizations: There is no additional information. 154

ROBERTO FROTA DECOURT i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: He is an alternate member of Lojas Renner‘s Fiscal Concil since April 2010. He has been a Managing Partner at the Instituto Pantex de Pesquisa Ltda. since 2001, working as consultant and coach in the field of financial and risk management. He has been member of the Board of Directors of Connectplug since 2018. He was an effective member of the Fiscal Council of Metalúrgica Gerdau S.A. from 2007 to 2011 and from 2014 to 2016. He also has experience as a MBA and doctorate lecturer at Unisinos - Universidade do Vale dos Sinos (RS) since 2005. ii. Description of all management positions he holds in other companies or third sector organizations: There is no additional information.

ISABEL CRISTINA BITTENCOURT SANTIAGO – indicated by Previ i. Main professional experiences over the last five (5) years, informing: corporation’s name; positions and duties inherent to the position; main activity of the corporation where such experiences took place, by emphasizing the entities or organizations comprising (i) the issuer’s economic group, or (ii) any partners with direct or indirect ownership interest equivalent to or greater than five percent (5%) of the issuer’s securities of similar class or type: She was elected member of the Board of Directors and Chairman of the Audit and Risk Management Committee of IIA Brasil, since 2017. Fiscal Council Member: Lojas Renner S.A, since 2019 (alternate) and São Martinho S.A since 2017; Nova Fronteira Bioenergia S / A (joint venture between São Martinho SA and Petrobrás BioEnergia SA): from 2011 to 2017. Chairman of the Fiscal Council of Aceprev (Closed Entity for Private Pension Plans): from 1999 to 2012 and of the Aperam Acesita Foundation: from 2010 to 2011. Executive Manager of Internal Audit and Risk Management (Regional: Americas); Compliance manager with SOX & Controls Internos e Contabilidade and member of the Complam Committee at Aperam S.A since 1992. Financial and Investor Relations Director: Metaltrust S.A .: from 2009 to 2012. ii. Description of all management positions he holds in other companies or third sector organizations: There is no additional information.

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ATTACHMENT XI ADDITIONAL INFORMATION ON THE COMPENSATION OF MANAGEMENT (Pursuant to item 13 of the Reference Form of Rule 480/09)

13.1. Compensation policy or practice, inclusive for the Non-statutory Board of Executive Officers a. Purpose of the compensation policy or practice

Overall Compensation Principle

The Corporation makes use of a solid corporate and management policy focused on enchantment, which seeks to exceed customers’ expectations. In line with such belief, the purpose of the compensation programs is to attract and retain professionals, who have the capabilities and ethical principles required by the corporation, and to encourage them to achieve goals and create value to shareholders. For this reason, the programs seek to recognize and reward the individual performance in relation to the Corporation’s results, at competitive market levels.

The Corporation’s compensation is based upon the following assumption:

• Shareholders’ interests on the creation of long-term sustainable value; • Business goals and strategies; • Best market practices; • Corporation’s vision, mission and values.

Pursuant to the best Corporate Governance practices, the Chairman of the Board of Directors and the Chief Executive Officer are distinct executive officers. Lojas Renner has a permanent Fiscal Council, a People Committee, a Sustainability Committee, an Audit and Risk Management Committee and Strategic Committee. Furthermore, the Board of Directors can create other committees.

As set forth in the Bylaws, in addition to the duties set forth in the applicable legislation, the election and removal of the members of the Board of Directors and the establishment of the annual overall compensation of the members of the Board of Directors, the Board of Executive Officers and the Fiscal Council is incumbent upon the General Meeting. In the fiscal year ended on December 31, 2019 Administrators’ compensation totaled R$ 38.1 million, which includes fixed compensation, variable compensation and expenses related to the stock options plan, as per provided for in tables of item 13.2 below.

The Board of Directors is responsible for the distribution of global compensation among the Directors and Officers, after taking into account the opinion of the People Committee. The Board of Directors is also responsible for establishing the profit sharing amount payable to the Corporation’s officers and employees, as well as for the execution of any agreement to be entered into by and between the Corporation and any Officer, which provides for the payment of any sums, including in the form of indemnification, as a result of the Officer’s voluntary or involuntary resignation; transfer of Control; or any other similar event.

The People Committee, consisting of independent directors, is responsible for analyzing management’s compensation policies and programs.

The programs and amounts of individual compensation of the Board of Executive Officers are proposed to the Committee by the Chief Executive Officer, in reliance upon the compensation policy currently in force. In making his/her proposal, the Chief Executive Officer takes into consideration the Corporation’s results in the preceding year, individual performance, market compensation surveys and other aspects, such as retention risks, capabilities and expertise, experience and potential of each executive officer. The Chief Executive Officer is advised by the Corporation’s human resources department and can resort to specialized external advisors concerning technical subject matters.

The People Committee is responsible for examining and issuing an opinion on the suggestions made by the Chief Executive Officer with respect to the executive officers, and for submitting the Chief Executive Officer’s compensation to the approval of the Board of Directors. The Committee, upon examination and presentation of suggestions, adopts the same parameters used by the Chief Executive Officer in the compensation payable to the executive officers, that is, the Corporation’s results in the preceding year, individual performance, market compensation surveys and other aspects, such as retention risks, capabilities and expertise, experience and potential of each executive officer in the Corporation. The Committee is also advised by the Corporation’s human resources department and by external advisors specialized in executive compensation and legal subject matters. In such cases, the People Committee has direct access to the external advisors, without the Board of Executive Officers’ involvement or participation.

156

The People Committee is also responsible for recommending the compensation policies and amounts payable to the directors. Upon analysis of the directors’ policies and compensation, the People Committee relies upon good corporate governance practices, market compensation surveys and other aspects, such as capabilities, experience and background of each director. The People Committee can also be advised by the Corporation’s in-house departments, as well as by external advisors, without the Board of Executive Officers’ involvement or participation.

The Corporation’s Fiscal Council is permanent and is composed of independent professionals, elected at AGM, with the powers and duties conferred upon the Fiscal Council by operation of law. The Fiscal Council’s compensation is set by the Annual General Meeting which elected its members, in conformity with paragraph 3 of article 162 of the Corporation Law and Company’s Bylaw.

The Corporation has entered into, in March 2014, a new service agreement with the Chief Executive Officer from that time. The Contract which provides for: (i) the retention of the executive for at least 3 (three) years and, at the criteria of the Board of Directors, renewable for a further 2 (two) years, amounting to total of 05 (five) years; (ii) a fixed monthly income adjusted annually at the National Consumer Price Index (INPC); (iii) variable annual compensation conditional on meeting metrics pre-established by the People Committee and approved by the Board of Directors, such metrics taking into consideration indicators which demonstrate the creation of value for the Company and its shareholders; (iv) the anticipated stock option grant, as of this date, for 1,250,000 (one million, two hundred and fifty thousand) shares, corresponding to an average dilution of approximately 0.33% per year, for the period during which the Contract is in effect. The exercising of the options shall be subject to a total vesting period of six years as from the grant date. As of the second and third anniversary from the grant date, the early exercising of 30% (thirty percent) of the options on each anniversary date shall be permitted, the exercising of the remaining balance of 40% (forty percent) being permitted from the last quarter of the fourth year as from signature date of this Contract. The options may be exercised conditional on the TSR – Total Shareholders Return or, alternatively, the ROIC approved and set by the Board of Directors, being met. The shares with respect to the final balance of 40% may only be traded by the Officer 12 (twelve) months after their exercise date. The Contract further provided that no additional stock option grants would be awarded to the Chief Executive Officer during the life of the Contract. At a meeting on February 4, 2016, the Board of Directors approved the proposal of the People Committee with respect to the extension of the contract of the Chief Executive Officer from that time with the Company for a further 2 years as from January 01, 2017 pursuant to the Rights and Obligations Adjustment Agreement dated March 05, 2014. On February 09, 2017, the Chief Executive Officer was granted 1,422,000 (one million, four hundred and twenty- two thousand) stock options and 265,000 (two hundred and sixty-five thousand) restricted shares in the light of the extension of his contract for 02 (two) years with the same exercise tenors established in the Plans approved in the Extraordinary General Meeting of September 23, 2015. The Corporation has entered into, in March 2009, a service agreement with the Chief Executive Officer from that time. For this contract, the Corporation considered its usual parameters as well as the executive’s consistent performance above goals and expectations, his importance for the Corporation’s business plans and challenges in the next years, and the lack of specialized talents in the retail segment. The Agreement provides for the executive officer’s term of office of, at minimum, five (5) years, whose compensation encompass a fixed amount annually restated based on the INPC and a variable amount that reflects his/her individual performance and the Corporation’s financial performance. As part of the individual goals, the Board of Directors evaluated in an annual basis the performance of the executive in creating and implementing a succession plan for the executive officers, including for the position of ex-Chief Executive Officer. The proposal of the People Committee was approved in March 2009 and created a new stock option plan (contractual granting), upon the granting of 1,822 thousand stock call options to the Corporation’s ex-Chief Executive Officer. The contractual granting of stock options, the only one during the vesting period, sets forth that the exercise of options is subjected to a total vesting period of six years counted from the granting date. The early exercise will be allowed as of the second anniversary of the granting date, in portions of 20% per annum, provided that upon achievement of the corporation’s valuation goals by means of the Total Shareholder Return (TSR) indicator, established by the Board of Directors. In the light of the extension of his contract from January 1, 2019 until April18, 2019, pursuant to the Memorandum of Understanding for the Amendment of Rights and Obligations, signed on March 05, 2014 and the decision to extend the same on October 18, 2018, at a Meeting of the Board of Directors, and pursuant to the relevant Agreement, a Call Option for Shares and Restricted Shares was granted in accordance with plans approved by the Extraordinary General Meeting of September 23, 2015 for a total of 121,000 (one hundred and twenty-one thousand) stock options and 36,000 (thirty-six thousand) restricted shares, to the ex-Chief Executive Officer, the exercising of these shares hereby granted to comply with the terms contained in the said plans.

On March 15, 2018, the Board of Directors approved the Nomination and Compensation Policy for Members of Management, which can be consulted on the Company's Investor Relations website - Governance - Bylaws and Policies.

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b. Compensation composition: i. Description of the compensation components and the purpose of each of such amounts

The compensation payable to the members of the Board of Directors is composed of:

• Fixed compensation: based upon customary market practices and whose purpose is to recognize the directors’ importance, both internally and externally; • Variable compensation: represented by the tangible participation in the meetings of the Board of Directors. This compensation is no longer paid as a variable as of July, 2019 (inclusive).

The Board of Directors elects, among its members, three (3) Directors to compose the People Committee, who are independent directors, pursuant to the provisions set forth in Paragraph 1 of article 16 of the Bylaws and the Bovespa’s Novo Mercado Listing Regulation. To perform of their duties, the directors elected are entitled to a compensation equivalent to one additional meeting so long as the directors compose the committee. The fixed portion of the Board Chairman's compensation is one third more than for the remaining Directors. From 2011 onwards, an additional fee a third higher than fixed amount received for sitting on the committees was introduced for the latter’s respective chairmen.

In addition to the compensation described above, the members of the Board of Directors, as set forth in the Internal Rules of the Corporation’s Board of Directors, are also reimbursed, by the Corporation, for all transportation and accommodation expenses necessary for the performance of their respective duties.

The overall compensation payable to the Board of Executive Officer consists of four components:

• Fixed Compensation: the purpose of which is to recognize and acknowledge the importance of the position, both internally and externally, as well as the executive officer’s individual performance, experience, educational background and expertise. • Fringe Benefits: the purpose of which is to supplement the public welfare benefits and protect the officers and family members in accordance with customary market practices, by ensuring perfect conditions for the exercise of the position. • Variable Compensation: the purpose of which is to reward the achievement and overcoming of the Corporation’s and individual’s goals in line with the budget, strategic planning and the market. • Stock Option Plan and Restricted Stock Plan: the purpose of which is to strengthen the retention of executive officers and align their interests with the shareholders’ interests with respect to the creation of long-term and sustainable value to the business.

The compensation payable to the Corporation’s Fiscal Council consists of: • Fixed Compensation: the total amount equivalent to, at least, ten per cent (10%) of the average compensation attributed to each executive officer, not included benefits, allowances and shares profits.

In addition to the compensation described above, the members of the Fiscal Council are also reimbursed, by the Corporation, for all transportation and accommodation expenses necessary for the performance of their respective duties, in conformity with the legislation in force. From 2011 onwards, a higher compensation for the Fiscal Board Chairman was introduced being one third more than for the remaining members of the Board.

ii. Proportion of each component in overall compensation related to the last three fiscal years:

Fiscal Year 2017

Board of Board of Executive Fiscal Committees (b) Directors Officers Council Fixed Compensation 61.5% 100.0% 19.0% 100.00 Benefit N/A N/A 2.5% N/A Variable Compensation 38.5% N/A 28.8% N/A Stock-based Compensation (a) N/A N/A 49.7% N/A TOTAL 100.0% 100.0% 100.0% 100.0%

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Fiscal Year 2018

Board of Board of Executive Fiscal Committees (b) Directors Officers Council Fixed Compensation 61.4% 100.0% 23.0% 100.00% Benefit N/A N/A 3.2% N/A Variable Compensation 38.6% N/A 28.7% N/A Stock-based Compensation (a) N/A N/A 45.1% N/A TOTAL 100.0% 100.0% 100.0% 100.0%

Fiscal Year 2019

Board of Board of Executive Fiscal Committees (b) Directors Officers Council Fixed Compensation 60.5% 100.0% 26.9% 100.00% Benefit N/A N/A 4.3% N/A Variable Compensation 3.5% N/A 27.8% N/A Stock-based Compensation (a) 36.0 N/A 41.0% N/A TOTAL 100.0% 100.0% 100.0% 100.0%

Note: (a) – Adoption of the Black&Scholes method. On the Board of Directors, are contractual grants from Mr. José Galló, received even when a member of the Executive Officers.

(b) – The members of the Sustainability Committee did not receive remuneration until June 2016.

iii. Calculation and adjustment method for each of the compensation components

The compensation levels are based upon customary market practices obtained annually by means of salary surveys conducted by specialized consulting companies, out of which are selected specific companies that reflect one of the following characteristics: • Similar size to Lojas Renner, in terms of revenues; • Retail segment; • Competitors in terms of human resources; • Consistent and similar compensation policies. The fixed compensation or the fixed fees are based upon average compensation paid by the market and adjusted on an annual basis in conformity with market practices, individual performance and other factors, such as the executive officer’s potential, specific capabilities, experience on the position and retention risks. The benefits offered by the Corporation are in line with market practices. Officers are entitled to the following benefits: • Health care plan • Physical check-up • Life insurance • Vehicle • Mobile telephone

The Variable Compensation is based upon the concept of profit sharing, in which a target reward (“target”) is defined and associated with the Corporation’s and individual’s weighted-average performance goals. For this reason, the following components are used: Operating Income (Loss), Net Operating Revenues, Return on Invested Capital (ROIC) and Succession Plans. The financial goals are based upon the budget approved by the Board of Directors. The achievement of goals is evaluated at the end of the year and the corresponding reward is calculated, in accordance with the Corporate Governance policies previously described.

Any potential gains arising out of the Stock Option Plan are subjected to the corporation’s appreciation, which is measured through the corporation’s stock prices on stock exchanges, based on the option strike price (stock call option). Further details on the Stock Option Plan are available in items 13.4 to 13.8.

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iv. Reasons supporting the compensation composition

The desired competitive position of overall compensation (sum of all components) corresponds to the third market fourth (75%), and fixed portions (base salary and benefits) are aligned with the average market amounts. The purpose of such composition is:

• To compete with customary market practices, which allows to attract and retain professionals with the necessary qualifications;

• To associate a portion of the compensation with the corporation’s results;

• To generate balance between the different compensation components, which encourage the achievement of short, medium and long-term results, within reasonable risk levels;

• To balance the short and long-term variable compensation aiming at the generation of sustainable annual results and creation of value to shareholders.

v. the existence of members non remunarated by the issuer and the reason for this fact

Until April, 2019 the ex-CEO was also Board of Directors Member, not receiving compensation for the Board of Directors Member and therefore he was not in the number of members and neither on the amount of the remuneration of the Board of Directors. The members of the Sustainability Committee did not receive remuneration for participation on this Committee until June 2016.

c. Key performance indicators taken into account in the determination of each compensation component

The set of components of the compensation seeks to recognize the Corporation’s and individual’s performance, at competitive market levels. Fixed compensation is based upon the market average compensation obtained from salary surveys conducted by specialized consulting companies and individual performance.

Individual performance is measured by a cross between skills and results. The skills are achieved through the annual evaluation of the executive, based on their adherence to the principles and values of the company and their individual skills. The result is achieved through the individual goals that stem from the company's strategic planning and are deployed for all executives.

Variable compensation payable to the Board of Executive Officers is based upon business goals and strategies, aiming at the creation of long-term and sustainable value to the Corporation.

The main financial indicators used in the variable compensation are the following: Operating Income (Loss), Net Operating Revenues, Return Over Capital Invested (ROIC). In the long term variable compensation (POCA), the indicator is the Corporation’s market value, according to its share price in the stock market.

d. How compensation is structured to reflect the evolution of performance indicators

One of the base salary adjustment factors is individual performance (which is measured based on individual goals, capabilities and conduct).

Variable Compensation is based upon the concept of profit sharing, in which a target reward (“target”) is defined and associated with the Corporation’s and individual’s weighted-average financial performance goals. The financial goals are based upon the budget, which is approved by the Board of Directors, and include the estimate of the plan’s costs. Therefore, the achievement of goals automatically generates the funds necessary for the payment of reward, thereby resulting in a self- financed plan.

The Stock Option Plan consists of granting rights to purchase the corporation’s stock, in conformity with price and term rules, previously approved by the shareholders at the General Meeting. Strike price is the weighted-average trading price during thirty (30) consecutive days of trading on the stock exchange, prior to the date of the event that gave rise to the application thereof, and a total vesting period of four years is defined for the exercise of the options. In case the executive officer resigns or is removed from the company during the vesting period, he/she will no longer be entitled to any rights. Therefore, the executive officers’ gains arising out of the Stock Option Plan rely directly upon the appreciation of the corporation’s stock after the granting of the options and during the vesting period.

The Restricted Stock Plan consists in granting company stock transfer rights, respecting rules deadlines previously approved by the shareholders at the General Meeting. The Restricted Stocks to be granted to participants will be those in the Company's treasury. The definite transfer of Restricted Stocks to the participants is conditioned to the fulfillment of a grace period of three

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years for each grant, and at the end of the grace period, the participant shall have employment agreement with the Company in full effect, or the grants shall be cancelled.

e. How the compensation policy or practice is aligned with the short, medium and long-term interests of the issuer

The corporation’s compensation strategy is based upon customary market practices, which allows the attraction, retention and motivation of qualified professionals with respect to the implementation and operation of business strategies approved by shareholders. The payment of the annual variable compensation plans is subjected to the corporation’s short and medium term financial growth components (Net Operating Revenues), operating efficiency (Operating Income (Loss)) and ROIC. The long- term incentive plan (POCA) is based upon the Stock Option Plan and restricted stock, therefore, relies directly upon the appreciation of the corporation’s market value, that is, the appreciation of the corporation’s stock in the long run.

f. Existence of compensation supported by subsidiaries, direct or indirect controlled or controlling companies

The members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council are not entitled to compensation supported by subsidiaries, direct or indirect controlled or controlling companies.

g. Existence of any compensation or benefit subjected to the occurrence of any given corporate event, such as the transfer of the issuer’s shareholding control

There is no compensation or benefit linked to the occurrence of a specific corporate event.

13.2 Regarding the compensation recorded during the three (3) last fiscal years and the compensation payable in the current fiscal year to the members of the Board of Directors, the Statutory Board of Executive Officers and the Fiscal Council:

The amounts recorded as Self Employment Income, Committee Participation and Others, in the Annual Fixed Compensation, and the amounts recorded as Participation in Meeting, in the Variable Compensation, are recorded in the Corporation’s Financial Statements as Management Compensation. The Variable Compensation payable to the members of the Statutory Board of Executive Officers is recorded in the Corporation’s Financial Statements as Statutory Profit Sharing. The notes included below in the tables for each year should be observed for purposes of better understanding.

The stock option plan’s pricing methodology used to determine the values in the below tables is based on the guidelines provided in CVM Decision 562 and CPC Announcement 10. According to these regulations, companies are required to book their mechanisms at fair value, using consistent and recognized methodologies. The Company uses the Black&Scholes model, which is widely used in the market and takes into account parameters such as the stock’s trading price on the day of the awarding, option strike price, stock volatility history, and more. The output of the Black&Scholes model used for the purposes of determining accounting expenses may be interpreted as the present value of potential future gains from the stock options calculated on the date of ach awarding and with pro-rated accrual over the vesting period, with no value changes irrespective of later stock price changes such as that seen in March 2020 in the wake of the Covid-19 pandemic. It is therefore worth emphasizing that the results shown in the below tables do not represent effective financial gains made by the executives in the fiscal year at hand, as the concept of stock options implies risks of the executives not realizing any gains as a result of terminations, which may cancel the options awarded, and mainly to potential devaluations vis-à-vis de strike price while the option is in force.

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Year 2017 – Annual Amounts Board of Statutory Board Fiscal Directors of Executive Council TOTAL Officers Number of Members (a) 8.00 6.00 3.00 17.00 Number of Remunerated Members (b) 7.00 6.00 3.00 16.00 ANNUAL FIXED COMPENSATION (R$) Self-employment Income 1,471,113.34 6,404,900.00 564,000.00 8,440,013.34 Participation in Committee 1,509,600.00 - - 1,509,600.00 Benefits - 931,440.00 - 931,440.00 Others (c) - 552,263 .00 - 552,263 .00 VARIABLE COMPENSATION (R$) Participation in Meeting 921,300.00 - - 921,300.00 Variable Compensation - 10,551,320.87 - 10,551, 320.87 RETIREMENT BENEFIT BENEFITS DUE TO THE INTERRUPTION IN THE - - - - EXERCISE OF THE POSITION STOCK-BASED COMPENSATION INCLUDING - 18,245,448.30 - 18,245,448.30 OPTIONS (R$) 36,685,372.17 41,151,385.51 TOTAL (R$) 3,902,013.34 564,000.00

Notes: (*) The value of the compensation for 2017 includes the restatement of compensation due to the Board of Directors, the Board of Executive Officers and the Fiscal Council according to the INPC inflation index 2016.

(a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(b) – The Chief Executive Officer is also a member of the Board of Directors, being unremunerated for exercising the position of Director and for this reason not included in the number of members with seats on the board.

(c) – The gratification booked to Others for the Board of Executive Officers in 2016 was reversed and paid in 2017.

Year 2018 – Annual Amounts Board of Statutory Board Fiscal Directors of Executive Council TOTAL Officers Number of Members (a) 8.00 6.00 3.00 17.00 Number of Remunerated Members (b) 7.00 6.33 3.00 16.33 ANNUAL FIXED COMPENSATION (R$) Self-employment Income 1,505,370.00 6,627,603.34 576,000.00 8,708,973.34 Participation in Committee 1,641,600.00 - - 1,641,600.00 Benefits - 911,697.60 - 911,697.60 VARIABLE COMPENSATION (R$)

Participation in Meeting 946,200.00 - - 946,200.00 Variable Compensation - 8,294,749.20 - 8,294,749.20 RETIREMENT BENEFIT - - - - BENEFITS DUE TO THE INTERRUPTION IN THE - - - - EXERCISE OF THE POSITION STOCK-BASED COMPENSATION INCLUDING - 13,030,852.06 - 13,030,852.06 OPTIONS (R$)

TOTAL (R$) 4,093,170.00 28,864,902.20 576,000.00 33,534,072.20

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Notes: (*) The value of the compensation for 2018 includes the restatement of compensation due to the Board of Directors, the Board of Executive Officers and the Fiscal Council according to the INPC inflation index 2017, besides an adequacy to the market.

(a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(b) – The Chief Executive Officer is also a member of the Board of Directors, being unremunerated for exercising the position of Director and for this reason not included in the number of members with seats on the board.

Year 2019 – Annual Amounts Board of Statutory Board Fiscal Directors of Executive Council TOTAL Officers Number of Members (a) 8.00 5.60 3.00 16.60 Number of Remunerated Members (b) 7.70 5.60 3.00 16.30 ANNUAL FIXED COMPENSATION (R$) Self-employment Income 8,572,800.00 5,662,946.66 657,130.00 14,892,876.66 Participation in Committee 2,148,200.00 - - 2,148,200.00 Benefits - 915,463.00 - 915,463.00 VARIABLE COMPENSATION (R$)

Participation in Meeting** 494,000.00 - - 494,000.00 Variable Compensation - 5,855,451.36 - 5,855,451.36 RETIREMENT BENEFIT - - - - BENEFITS DUE TO THE INTERRUPTION IN THE - - - - EXERCISE OF THE POSITION STOCK-BASED COMPENSATION INCLUDING 5,091,996.61 8,653,965.28 - 13,745,961.89 OPTIONS (R$)

TOTAL (R$) 16,306,996.61 21,087,826.30 657,130.00 38,051,952.91

Notes: (*) The value of the remuneration estimated for 2019 incorporates the readjustment of the fees of the Board of Directors, the Executive Board and the Fiscal Council according to the INPC for 2018 and market conditions. (**)This compensation is no longer paid as a variable as of July, 2019.

(a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(b) – The Chief Executive Officer is also a member of the Board of Directors, being unremunerated for exercising the position of Director and for this reason not included in the number of members with seats on the board.

(d) – The value of the share-based remuneration in the Board of Directors represents contractual grants of the Chief Executive Officer, received when still a member of the Executive Board.

Year 2020 – Estimated Annual Amounts (*)

Board of Statutory Board Fiscal TOTAL Directors of Executive Council Officers Number of Members (a) 8.00 5.00 3.00 16.00 Number of Remunerated Members (b) 8.00 5.00 3.00 16.00 ANNUAL FIXED COMPENSATION (R$) Self-employment Income 10,973,160.00 6,204,000.00 687,600.00 17,864,760.00 Participation in Committee 2,342,400.00 - - 2,342,400.00 Benefits - 841,722.21 - 841,722,21 VARIABLE COMPENSATION (R$)

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Participation in Meeting - - - - Variable Compensation (c) - 2,851,500.00 - 2,851,500.00 RETIREMENT BENEFIT - - - - BENEFITS DUE TO THE INTERRUPTION IN THE - - - - EXERCISE OF THE POSITION STOCK-BASED COMPENSATION INCLUDING 5,785,632.03 9,124,459.22 - 14,910,091.25 OPTIONS (R$) (d)

TOTAL (R$) 19,101,192.03 19,021,681.43 687,600.00 38,810,473.46

Notes: (*) The value of the remuneration estimated for 2020 incorporates the readjustment of the fees of the Board of Directors, the Executive Board and the Fiscal Council.

(a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(c) – The amount mentioned corresponds to variable compensation, payable some goals established by the Company be achieved.

(d) – The value of the share-based remuneration in the Board of Directors represents contractual grants of the Chief Executive Officer, received when still a member of the Executive Board.

13.3 Variable compensation to the members of the Board of Directors, the Statutory Board of Executive Officers and the Fiscal Council:

The Corporation does not pay bonus, but adopts the so-called variable compensation, which is recorded in the Corporation’s Financial Statements as Statutory Profit Sharing. The members of the Fiscal Council do not receive variable compensation. Regarding the Board of Directors, the variable compensation is composed exclusively of the attendance to the meetings.

The variable compensation provided for the year ended on 12.31.2017.

Board of Statutory Board Fiscal

Directors of Executive Council TOTAL Officers

Number of Members (a) 8.00 6.00 3.00 17.00 Number of Remunerated Members (a) - 6.00 - 6.00 Bonus Minimum amount set out in the compensation - - - - plan (R$) Maximum amount set out in the compensation - - - - plan (R$) Amount set out in the compensation plan, upon - - - - achievement of the goals established (R$)

Profit Sharing Minimum amount set out in the compensation - - plan (R$) Zero Zero

Maximum amount set out in the compensation - No Limit - No Limit plan (b)

Amount set out in the compensation plan, upon 8,073,000.00 - - 8,073,000.00 achievement of the goals established (R$) (c)

Amount effectively recognized in net profit for 10,551,320.87 - - 10,551,320.87 the fiscal years (R$)

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The variable compensation provided for the year ended on 12.31.2018.

Board of Statutory Board Fiscal

Directors of Executive Council TOTAL Officers

Number of Members (a) 8.00 6.00 3.00 17.00

Number of Remunerated Members (a) - 6.33 - 6.33 Bonus Minimum amount set out in the compensation - - - - plan (R$) Maximum amount set out in the compensation - - - - plan (R$) Amount set out in the compensation plan, upon - - - - achievement of the goals established (R$)

Profit Sharing Minimum amount set out in the compensation - - plan (R$) Zero Zero

Maximum amount set out in the compensation - No Limit - No Limit plan (b)

Amount set out in the compensation plan, upon 13,000,000.00 - - 13,000,000.00 achievement of the goals established (R$) (c)

Amount effectively recognized in net profit for 8,294,749.20 8,294,749.20 - - the fiscal years (R$)

The variable compensation provided for the year ended on 12.31.2019.

Board of Statutory Board Fiscal

Directors of Executive Council TOTAL Officers

Number of Members (a) 8.00 5.60 3.00 16.60

Number of Remunerated Members (a) - 5.60 - 5.60 Bonus Minimum amount set out in the compensation - - - - plan (R$) Maximum amount set out in the compensation - - - - plan (R$) Amount set out in the compensation plan, upon - - - - achievement of the goals established (R$)

Profit Sharing Minimum amount set out in the compensation - - plan (R$) Zero Zero

Maximum amount set out in the compensation - No Limit - No Limit plan (b)

Amount set out in the compensation plan, upon 10,500,000.00 - - 10,500,000.00 achievement of the goals established (R$) (c)

Amount effectively recognized in net profit for 5,855,451.36 - - 5,855,451.36 the fiscal years (R$)

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The variable compensation estimated for the current fiscal year (2020 – forecast).

Board of Statutory Board Fiscal

Directors of Executive Council TOTAL Officers

Number of Members (a) 8.00 5.00 3.00 16.00

Number of Remunerated Members (a) - 5.00 - 5.00 Bonus Minimum amount set out in the compensation - - - - plan (R$) Maximum amount set out in the compensation - - - - plan (R$) Amount set out in the compensation plan, upon - - - - achievement of the goals established (R$)

Profit Sharing Minimum amount set out in the compensation - - plan (R$) Zero Zero

Maximum amount set out in the compensation - No Limit - No Limit plan (b) Amount set out in the compensation plan, upon - 2,851,500.00 - 2,851,500.00 achievement of the goals established (R$) (c)

Notes: (a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(c) – In fiscal year 2017, forecasted values were less than the effectively recognized values in the result due to targets being exceeded for these years, contrary to fiscal years 2018 and 2019.

13.4 The compensation plan based on shares for the Board and the Board of Executive Officers a. general terms and conditions

Stock Option Plan approved by the Company’s Extraordinary General Shareholders’ Meeting held on May 25, 2005 and amended by the Extraordinary General Shareholders´ Meetings held on April 10, 2007 and March 30, 2009; and the Stock Options and Restricted Stock Plans approved by the Company’s Extraordinary General Shareholders’ Meeting held on September 23, 2015 are subject to oversight by the People Committee (“Committee”), created pursuant to the Company´s Corporate Bylaws and comprised of independent members of the Company’s Board of Directors (“Board”).

The members of the Committee may not be beneficiaries of the stock options, the purpose of the Plan.

In exercising its powers, the Committee is subject to the limits enshrined in law, in the Corporate Bylaws, in the applicable regulations, in the Plan and in the guidelines established by the Company’s shareholders in a general shareholders meeting. The Committee has wide powers to implement the Plan and to suggest necessary and suitable measures for its administration. However, the Committee’s decisions are not binding on the Company, except when ratified by the Board. Cases not covered herein are regulated by the Board, where necessary being submitted for the decision of a General Shareholders Meeting.

The grant of stock options and restricted stock for subscription or acquisition of Participants selected by the People Committee are made periodically through the Stock Options Grants Programs and Restricted Stock Programs (“Grants Programs”). For each Grants Program, the Committee determines the characteristics as listed below. These characteristics are set at the Committee´s discretion, always conditional on adherence to the rules of the Plan.

The Committee shall establish the conditions for each one of the Programs, respecting the general criteria for each Plan. In the Stock Options Plan (“Plan”), approved by the Company´s Extraordinary General Shareholders’ Meeting held on May 25, 2005, and amended by the Extraordinary General Shareholders Meeting held on April 10, 2007 and March 30, 2009, the requirements are: (i) The total quantity of the Company´s common shares, traded on the stock exchanges, which may be subscribed upon the exercising of the option; (ii) The list of eligible participants as well as the number of options granted to each participant; (iii) The vesting periods for exercising the option, where the exercising dates may be scheduled so that the options become exercisable in relation to progressively larger quantities of common shares underlying the option or with respect to other rules for exercising the options; (iv) The subscription price; (v) The conditions for subscribing the shares; (vi) The maximum vesting period 166

for exercising the option or the criteria for doing so; (vii) Any restrictions on the trading of the subscribed shares due to the exercising of the option; and (viii) Eventual penalties. In the Stock Option Plan approved by the Company´s Extraordinary General Shareholders’ Meeting held on September 23, 2015, the requisites are: (i) The total number of the Company´s common shares, traded on the stock exchanges, which may be subscribed or acquired by the Participants upon the exercising of the option; (ii) The list of eligible Participants as well as the quantity of options granted to each Participant; (iii) The periods at the end of which the option becomes exercisable, pursuant to item “7” of this Plan; (iv) The subscription price of the shares or the price for acquisition of the shares held as treasury stock; (v) The conditions for the paying in of the shares to be subscribed or for payment of the shares to be acquired; (vi) The maximum period for exercising the option or the criteria for determining the same; (vii) Any restrictions on trading of the subscribed and/or acquired shares due to the exercising of the option; and (viii) Eventual penalties. Conversely, the Restricted Stock Plan approved by the Company´s Extraordinary General Shareholders’ Meeting held on September 23, 2015, subject to approval of the Board, the Committee may grant to eligible Participants a quantity of Restricted Shares, under each program, conditional on compliance with the following requirements: (i) Compliance with a Grace Period of 3 (three) years; and (ii) At the end of the Grace Period, the Participant’s work contract with the Company must be in full force and effect, without prejudice of the other provisions of the Plan and the Program.

Any option granted in accordance with any Grants Program is subject to all terms and conditions established in the Plan. The provisions contained in the Plan shall prevail in the event of conflict between the Plan and the provisions of the Grants Programs or any instrument or agreement entered into as a result of the Plan.

The terms and conditions for each option granted under the Plan and the Grants Programs are set out in the Instrument of Adherence to the Stock Option Plan and in the Private Instrument to the Restricted Shares Plan signed by the participant.

b. principal objectives of the Plan

The objectives of the Stock Options Plans are: (a) to attract, motivate and retain qualified executives, (b) to align the interests of the executives with those of the Company and its shareholders, and (c) to incentivize Statutory Officers, Executives and Employees (as described in item 3 of the Plan) to contribute to the results of the Company through the granting of options on the Company´s capital stock. Again, the Restricted Stock Plan is created with the purpose of: (i) stimulating the expansion, success and execution of the corporate objectives of Lojas Renner S.A. ("Company"); (ii) attract and retain the best professionals over time and offer incentives which align the interests of these professionals with the continued growth and success of the Company; and (iii) to enable the Company or other corporations under its control ("Subsidiaries") to maintain the Participants’ or Beneficiaries’ link as employees to the Company or other corporations.

c. manner in which the Plan contributes to these objectives

The Stock Option Plan consists of the concession of rights to subscribe Company shares, conditional on compliance with predetermined rules for price and term. The exercise price is based on the quotation of the share on the grant date and there is a total vesting period of four years for exercising the options. Should the executive resign from the Company during the vesting period, the beneficiary will lose his rights under the Plan. Hence, the compensation of the executive under the Plan is directly contingent on the appreciation of the Company´s share following the grant of the options and during the vesting period. Under normal market conditions, the share price on the exchange reflects corporate strategies and the consistent and positive financial strategies employed over the long term.

The Restricted Stock Plan consists in the concession of Company share transfer rights conditional on compliance with the rules on terms, pre-approved by the shareholders in a General Meeting. The Restricted Stock to be granted to the participants will be those held as the Company´s treasury stock. The definitive transfer of the Restricted Stock to participants will be contingent on a grace period of three years for each grant, at the end of which the participant’s work contract with the Company must continue to be in full force and effect. Should this not be the case, the employee’s stock grants shall be cancelled.

By allowing Participants to become shareholders of the Company, it endeavors to retain talented employees and align their objectives with those of the Company. Using this model, the sharing of corporate risks and gains can be achieved through the appreciation in value of the shares acquired within the scope of the Plans.

d. how is the plan incorporated into the issuer’s compensation policy

The Plans carry a significant weighting in the overall compensation of the statutory officers (see item 13.1.ii) and senior management, ensuring that executives are duly focused on the long-term capitalization of the Company, and consequently the creation of sustainable results. In 2019, the Plan represented 41.0% of the compensation of the Board of Executive Officers and

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31.2% of the compensation of the Board of Directors. As at December 31, 2019, the Plan’s participants consisted of 5 statutory officers, 2 Board Director (ex-CFO and IRO and ex-CEO) and 69 non-statutory officers.

e. how the plan is aligned to the interests of the management and issuer over the short, medium and long term

The objective of the Company’s aggregate compensation strategy is to ensure that compensation matches that of the market as a whole. As the Plan represents a significant weighting of aggregate overall compensation, the executives are cognizant that the competitiveness of their compensation is linked to the sustainable growth in the Company’s value over the short, medium and long terms and which, in turn, is also the expectation of the shareholders.

As the Plans are normally subject to annual option grants at market values, there is a continual focus on the future appreciation of the shares and the Company. In addition, the number of options granted to each program is made in such a way that executives will only enjoy compensation aligned to the market if there is an appreciation of the shares aligned to shareholder expectations. Conversely, should there be a devaluation, executives will not be eligible for any compensation under the Plan and for this reason, total compensation will be lower than practiced by the market at large.

f. maximum number of shares which can be granted under the Plans

The stock options granted under the Stock Option Plan approved in 2005, including those already exercised or otherwise, and discounting those cancelled due to termination, may provide rights on a quantity of underlying shares not exceeding 9% (nine percent) of the total shares issued by the Company at any time, over a period of 10 years as from May 25, 2005 to May 25, 2015 and as long as the total number of shares issued or those which may potentially be issued under the terms of the Plan shall always be within the limit of the Company’s authorized capital.

The stock option grants under the Stock Option Plan approved in 2015, including those already exercised or otherwise, and discounting those cancelled due to termination situations (see items 11 and 12 of the Plan) may give rights on a number of shares not exceeding 3% (three percent) of the total shares issued by the Company at any time, and contingent on the total number of shares issued or may potentially be issued under the terms of the Plan always being within the limit of the Company’s authorized capital.

For the purposes of the Restricted Stock Plan and upon the prior recommendation of the Committee, the Board may grant a number of common, nominative and book entry shares issued by the Company not exceeding 1% (one percent) of the total number of shares issued by the Company at any time ("Restricted Stock"). Restricted Stock to be granted to Participants will be represented by shares held in the Company’s treasury stock.

The percentages for each Plan correspond to the total in each Plan, including Statutory Officers, Non-statutory Executives and Employees. There is no specific percentage for Management.

In relation to the Stock Options Plan for 2005-2015, until December 31, 2018, 43,037,885 stock options (already excluding those cancelled) had been granted to Management, representing 5.41% of the Company’s capital stock (of these, 9,419,850 shares having been exercised to Officers who have already left the Company). In relation to the Stock Options and Restricted Shares Plan 2016-2020, 3,931,180 stock options (already excluding cancelations) had been granted to Management, representing 0.49% of the capital stock, of which, 1,102,448 were exercised, and a further 683,870 restricted shares (0.09% of the capital stock), to Management, of wich 131,285 were transferred.

g. maximum number of options to be granted

The stock options granted under the Stock Option Plan approved in 2005, including those already exercised or otherwise, and discounting those cancelled due to termination situations, may provide rights to a number of shares not exceeding 9% (nine percent) of the total number of shares issued by the Company and any time, in the 10-year period from May 25, 2005 to May 25, 2015, and contingent on the total number of shares issued or may potentially be issued under the Plan albeit always within the limit of the Company’s authorized capital.

The stock option granted under the Stock Option Plan approved in 2015, including those already exercised or otherwise, and discounting those cancelled due to termination situations (see items 11 and 12 of the Plan) extend rights on a number of underlying shares not exceeding 3% (three percent) of the total shares issued by the Company at any time, and contingent on the total number of shares issued or may potentially be issued under the terms of the Plan albeit always within the limit of the Company’s authorized capital.

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For the purposes of the Restricted Stock Plan and upon the prior recommendation of the Committee, the Board may grant a number of common, nominative and book entry shares issued by the Company not exceeding 1% (one percent) of the total number of shares issued by the Company at any time ("Restricted Stock"). Restricted Stock to be granted to Participants will be represented by shares held as treasury stock.

These percentages for each Plan correspond to the total in each Plan, including Statutory Officers, Non-statutory Executives and Employees. There is no specific percentage for Management.

In relation to the Stock Options Plan for 2005-2015, until December 31, 2019, 43,037,885 stock options (already excluding those cancelled) had been granted to Management, representing 5.41% of the Company’s capital stock (9,419,850 shares pertaining to Officers who have already left the Company). In relation to the Stock Options and Restricted Shares Plan 2016-2020, 3,931,180 stock options (already excluding cancelations) had been granted to Management, representing 0.49% of the capital stock, of which, 1,102,448 were exercised and a further 683,870 restricted shares (0.09% of the capital stock), to Management, of wich 131,285 were transferred.

h. conditions for acquisition of shares

Professionals participating in the Plan are those selected from among Officers, Executives and Employees of the Company and its subsidiaries ("Participants" or "Beneficiaries") by the Chief Executive Officer, submitted to the People Committee and approved by the Board. For the purposes of this Plan: (a) “Officers” means Statutory Officers of the Company and/or its Subsidiaries; (b) “Executives” means staff who exercise non-statutory functions or management who are employees of the Company and/or its Subsidiaries; and (c) “Employees” means staff holding strategic positions in the businesses of the Company and/or its Subsidiaries, as identified by the Committee and approved by the Board. Up to the present, no grants have been made either to the members of the Board or to Service Providers. The Plan does not permit grants to be made to the members of the People Committee.

Those eligible shall respect a vesting period before exercising their options during which time they must remain working for, or rendering services to the Company. This period will be established on the occasion of each grant based on market practices and in accordance with the recommendations of the People Committee.

i. criteria for setting the acquisition or exercise price

The basic price for exercising the options and payment of the subscription or acquisition of shares by the Beneficiaries of the Stock Option Plan shall be decided by the Board, pursuant to the Committee’s recommendation for each Program. Prices will be aligned to the legal parameters prevailing on the date of the option grant date, but will never be less than 100% (one hundred percent) of the Stock Exchange Value of the shares issued by the Company on the date of the option grant. This same price (100% of the Stock Exchange Value) shall be observed in the event of sale of treasury stock by the Company to the Participants. For the Purposes of the Plan and each Program, the Stock Exchange Value of the shares for the exercising of the option shall be the weighted average price for the last 30 (thirty) consecutive trading days on the stock exchange prior to the grant date.

For all intents and purposes, the value of the Restricted Stock shall correspond to 100% (one hundred percent) of the average price (excluding the after market) of the Company´s shares on the stock exchange for the day immediately preceding the date of transfer of the Restricted Stock to the Participant.

j. criteria for setting the vesting period

The Stock Option Plan approved in 2005 established that 50% of the options (considering the options comprising the same grant only) may be vested after three years, contingent on compliance with the other conditions of the Program and Plan. Following the elapsing of four years from their respective grant, the remaining options (considering the options comprising the same grant only) may be vested, subject to the other conditions of this Program and Plan.

In the case of the Stock Option Plan approved in 2015, 25% (twenty-five percent) of the options may be exercisable by the Participant after a year from their respective grant, considering the options for the same grant only, subject to compliance with the remaining conditions of this Plan, and in the same way successively at the rate of 25% (twenty-five percent) for each subsequent annual period. Following the elapse of four years from their respective grant, all the options considering only the options of the same grant, will become exercisable, subject to the remaining conditions of this Plan and the respective Program. The period for exercising the options shall never exceed 6 (six) years as from option grant date.

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The Committee shall decide the period for exercising the options on a case by case basis according to the legal parameters on the date of the option grant, although this will never exceed 6 (six) years as from the option grant date.

In the case of the Restricted Stock Plan, the Grace Period is of 3 (three) years, at the end of which, the work contract of the Participant with the Company must be in full force and effect without prejudice of compliance with the remaining provisions of the Plan and the Program.

k. settlement

The stock price shall be paid by the holders of the stock options pursuant to the conditions determined by the Committee, contingent on subscription of the minimum pursuant to Law 6.404/76, in the event that the Committee authorizes the subscription by installment of the share price. The settlement of the subscription price of the shares earmarked to the exercising of the option shall be made in cash. Complementary to the Plan approved in 2005 and pursuant to the Grant Program, the participant shall have up to 4 (four) days following the exercise of the options to effect settlement and within a term not exceeding 5 (five) days, as from the exercising of the option for the Plan approved in 2015.

In the case of the Restricted Stock, following the elapsing of the Grace Period, and contingent on compliance with all the conditions to the Plan and the other applicable conditions, the Company shall transfer ownership of the Shares to the Participant within a term of 3 days.

l. restrictions on transfer of the shares

The shares earmarked for the exercising of the stock options may not be sold to third parties while not totally subscribed.

m. criteria and events triggering suspension, amendment or extinguishment of the Plan

The Plan shall expire at any time, (a) upon the decision of an Extraordinary General Meeting, (b) upon cancellation of the Company’s registration as a publicly held company, (c) upon cessation of trading of the common shares in the over-the- counter market, organized market or stock exchange as a result of the corporate reorganization of the Company, (d) the dissolution and liquidation of the Company, or (e) by the elapsing of a term of 10 (ten) years for the Plan approved on May 25, 2005, and by the elapsing of the term of 5 (five) years for the Plans approved on September 23, 2015, as from this date.

The extinguishment of the Plan by resolution of the Company’s shareholders shall neither affect the efficacy of the options still outstanding and previously granted, nor the prevailing restrictions as to negotiability of the shares and/or the right of preference.

In the case of the Stock Option Plan approved on May 25, 2005, in the event of a Corporate Reorganization of the Company (Corporate Reorganization of the Company means the incorporation, merger, spin-off or reorganization of the Company, in which the Company is not the surviving Company), the Plan and the Grants Programs shall be extinguished as well as any option granted up to then. The exception to this scenario is when the resolutions on the reorganization establish the permanence of the Plan and/or any Grants Program and assumption of options granted up to the date of the Corporate Reorganization with the substitution of these options for new options. In this case, the successor Company, its affiliate or subsidiary shall assume the appropriate readjustments in the number, type and price of shares and in this case, the Plan and the respective Grants Program shall continue in the form thereby established. In the event of cancelation of the Company’s registration as a publicly held company, cessation of trading, dissolution and liquidation of the Company, the Plan and the options granted under the said Plan shall be automatically extinguished.

In the case of the Stock Option Plan approved on September 23, 2015, in the event of a Corporate Reorganization of the Company, the Plan and the Programs shall be subject to scrutiny by the Board, in order to decide on the permanence of the Plan and/or any Program and the assumption of the options granted up to the date of the Corporate Reorganization with the substitution of these options by new options. In this context, Corporate Reorganization of the Company means the incorporation, incorporation of shares, merger, spin-off or reorganization of the Company, in which the Company is not the surviving Company. In the event of cancelation of the Company’s registration as a publicly held company, cessation of trading, dissolution and liquidation of the Company, the Plan and the Programs shall be subject to the analysis of the Board in order to make a decision on the permanence of the Plan and/or any Program and the eventual assumption of the options granted up to then and their substitution for new options.

Should a Corporate Reorganization of the Company (as defined below) be implemented, in the case of the Restricted Stock Plan approved on September 23, 2015, the respective Plan and the Programs shall be analyzed by the Board in order to decide

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on the permanence of the Plan and/or any Program and the assumption of the Restricted Stock granted up to the date of the Corporate Reorganization with the substitution of this Restricted Stock by new stock issued by the corporation resulting from the Corporate Reorganization (Successor Company). In the context of this plan, Corporate Reorganization of the Company means the incorporation, incorporation of shares, merger, spin-off or reorganization of the Company, in which the Company is not the surviving Company. In the event of cancelation of the Company’s registration as a publicly held company, cessation of trading, dissolution and liquidation of the Company, the Plan and the Programs shall be subject to the analysis of the Board in order to make a decision as to the permanence of the Plan and/or any Program and the transfer of the Restricted Shares to the Participant.

n. effects of the withdrawal of the member of management from the collegiate bodies of the issuer on his rights under the share- based compensation plan

None of the Plan’s provisions guarantees the beneficiary’s right of permanence as an employee or service provider to the Company or its subsidiaries, or interferes in any way with the right of the Company or of its subsidiaries, subject to the legal conditions and those of the work contract or the contract as a service provider, as the case may be, to rescind at any time the relationship with the participant. Furthermore, none of the Plan’s provisions, gives to any holder of an option, rights concerning their permanence up to the expiry of their term of office as a Statutory Officer, or interferes in any way with the right of the Company to remove him/her or assuring the right to his/her reelection to the position.

In the event of termination of the participant upon the initiative of the Company or of its subsidiary, except with Cause and with the exception of termination due to situations established in the specific clauses of the Plans in adherence to the specific criteria required under the Plans, all the options which have been granted to the participant and which have not been exercised shall be automatically extinguished, ipso jure, irrespective of prior notice or indemnification. Notwithstanding, it shall be incumbent on the holder of the options, the right to exercise the options already exercisable on the date of termination over a period 90 (ninety) days, non-renewable, as from the date of termination, against settlement at sight and the paying in of the remaining balance in the case of subscription by installment. At the Committee’s discretion, this term may be extended, when such a decision is justified by the specific circumstances of the case. In the case of the Restricted Stock Plan, under any circumstances of Termination of the Participant at the initiative of the Company or its subsidiary, with or without Cause, and with the exception of termination in the light of situations established under Clause 8 of this Plan, pursuant to the specific criteria in the said Clause 8 below, all the Restricted Stock which has been allocated to the participant and with a Grace Period which has still to expire, shall be automatically extinguished, ipso jure, without any obligation on the part of the Company to indemnify the said participant.

In the case of resignation of the participant at his own initiative, for whatever reason, all options, which have been granted to him and are still not exercisable, shall be automatically extinguished irrespective of prior notice or indemnification. Notwithstanding, the holder of the options has the right to exercise the options which are already exercisable on the date of termination for a non-renewable term of 30 (thirty) days as from the date of termination through settlement at sight and the paying in of the remaining balance in the case of subscription by installment. Where Termination of the Participation occurs at the participant’s own request for whatever reason, in the case of the Restricted Stock Plan, all the Restricted Stock which has been allocated to the participant and with a Grace Period which has still to expire, shall be automatically extinguished, ipso jure, without any obligation on the part of the Company to indemnify the said participant.

In the event that termination of the holder of the Company´s options occurs due to Cause, the options granted and not yet exercised shall be extinguished, ipso jure, irrespective of prior notice or indemnification. The term for exercising exercisable options shall expire on the day immediately preceding termination date. Should the shares subscribed under the Plan not have been fully subscribed, the participant shall have the number of shares reduced proportionally to the amount effectively subscribed.

In the case of the decease of an option holder, all options not yet exercisable become immediately exercisable and the option shall be extensive to heirs or successors of the option holder, by legal succession or by testamentary provision up to the expiry of the term of the option grant. In this case, the option may be exercised in full or partially by the heirs and /or successors of the option holder with settlement at sight. Should the shares subscribed under the Plan not be fully paid in, the legal representative of the participant shall have the original exercising period (which will be automatically extended for 2 (two) years as from the date of decease should the option expire prior to this date) to effect subscription of the total value of the subscribed shares or will have the number of shares reduced proportionally to the value effectively subscribed. In the case of the decease of a Participant, all Restricted Stock where the Grace Period has not yet elapsed shall become immediately due and will be transferred to the heirs or successors of the deceased Participant, holder of the Restricted Stock by legal succession or testamentary provision.

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In the case of permanent incapacity or retirement of a participant, all options not yet exercisable shall become immediately exercisable and the payment of the exercise price shall be made at sight. The options already exercisable may be exercised within the original period conditional on payment being effected at sight. Should the shares subscribed under the Plan not be fully subscribed, the participant shall have the option’s original exercise period (which will be automatically extended for 2 (two) years from the date of permanent incapacity or retirement should the option expire before that date) to effect the paying in of the total value of the subscribed shares or alternatively, shall have the total number of shares reduced proportionally to the value effectively paid in. In the event of permanent incapacity or retirement with the resignation of a Participant, all the Restricted Stock where the Grace Period has not expired becomes immediately due to the Participant. For the purposes of the Plans, retirement is deemed the termination of the legal relationship of the Retired Participant at the initiative of the Company or its subsidiary which qualified the said Participant for the option grant or for the restricted stock based on the Participant being more than 60 (sixty) years of age and his retirement having been approved by the Brazilian Social Security Service - INSS.

Except in the case of assignment to heirs or successors, in the event of decease pursuant to item (7) of the Restricted Stock Plan, the restricted stock granted pursuant to the Plan is personal and non-transferable, the Beneficiary therefore not being able under any circumstances to assign, transfer or in any way sell to third parties the granted restricted stock, or the rights and obligations inherent to them. The Beneficiary undertakes neither to encumber the restricted stock granted nor insititute any lien whch may prevent the execution of the provision in the Plan.

In the event of the requirement to implement a public offering for acquisition of the Company’s shares pursuant to the Company’s Corporate Bylaws, or in the event of the success of a public offering for the acquisition of control of the Company pursuant to Article 257 of Law 6.404/76, either one or the other resulting in termination without Cause of a Plan Participant, at the Company’s initiative within a term of up to 12 (twelve) months of this event, it is hereby established that all the options previously granted or restricted stock attributed to the respective Participant and still not exercisable, shall become exercisable upon the recommendation of the Committee and when approved by the Board.

The early exercise of options or anticipated transfer of the restricted stock granted under the terms of the Plans may be implemented under other circumstances not expressly foreseen herein, always against the prior examination and opinion of the Committee, which shall evaluate the specific situation and, if the case, recommend approval to the Company’s Board.

All the options of José Carlos Hruby, the Company’s ex-CFO and ex-IRO, became exercisable on his retirement from his duties on August 31, 2010, albeit the maximum vesting period for exercising each grant remained the same pursuant to the Plan and each Grant Program.

13.5 The stock-based compensation of the Board of Directors and Statutory Board of Executive Officers

The members of the Corporation’s Board of Directors are eligible to the Stock Option Plan approved on General Meeting held on May 25, 2005, however, no member has received any grant up to the date hereof.

Stock-based compensation – year ended on 2017

For the year 2017, the 8th grant will no longer be recognized in the Corporation’s results, and, therefore, is not indicated in the table below. Grants prior to May 2017 were restated by the bonus in shares approved at the General Shareholders' Meeting on 05.03.2017.

Board of Board of Executive Directors Officers Number of 8 6 6 6 6 6 6 6 members Number of - 5 6 5 5 5 6 6 remunerated members As regards each - 9th grant 10th grant (A) 11th grant 1st grant 1st grant 2nd grant 2nd grant granting of call and contractual POCA RESTRICTED POCA RESTRICTED options: grant (B)* Plan Plan Plan Plan approved in approved in approved in approved in EGM held on EGM held on EGM held on EGM held on 09.23.15 09.23.15 09.23.15 09.23.15 granting date - 02.22.2013 02.19.2014(A) 02.12.2015 02.04.2016 02.04.2016 02.09.2016 02.09.2017 03.05.2014(B) number of - 552,750 814,000 (A) 881,100 704,000 106,700 449,900 (A) 77,000 (A) options granted 6,875,000 (B) 1,564,200 (B) 291,500 (B) period for the - 50% on (A) 50% on 50% on 25% on 100% on 25% on 100% on options to 02.22.2016 02.19.2017 and 02.12.2018 02.04.2017, 02.04.2019 02.09.2018, 02.09.2020 become and 50% on and 25% on 25% on exercisable 50% on 02.19.2018 50% on 02.04.2018, 02.09.2019, 02.22.2017 (B) 30% on 02.12.2019 03.05.2016, 30% 172

on 03.05.2017 25% on 25% on and 40% from 02.04.2019 02.09.2020 the 4th quarter and and of 2017 25% on 25% on 02.04.2020 02.09.2021 maximum period - 02.22.2019 (A) 02.19.2020 02.12.2021 02.04.2022 02.04.2019 02.09.2023 02.09.2020 for exercise of (B) 03.05.2020 options restriction period ------of transfer of shares weighted- average price of each of the following groups of options (price per share): (a) - R$ 14.19 (A) R$ 10.22 R$ 13.25 R$ 15.40 - (A) R$ 21.71 - outstanding at the beginning of (B) R$ 10.16 (B) R$ 21.71 the fiscal year (b) forfeited ------during the fiscal year (c) exercised - R$ 14.19 (A) R$ 10.22 - R$ 15.40 - - - during the fiscal (B) R$ 10.16 year (d) expired ------during the fiscal year Fair value of - R$ 5.49 (A) R$ 4.79 R$ 6.80 R$ 10.34 - (A) R$ 11.17 - options on the (B) R$ 5.44 (B) R$ 11.17 granting date (per option) Potential dilution - 0.08% of the 1.08% of the 0.12% of the 0.10% of the 0.01% of the 0.28% of the 0.05% of the in the event of capital stock capital stock on capital stock capital stock capital stock capital stock capital stock exercise of all on 12.31.2017 12.31.2017 on 12.31.2017 on 12.31.2017 on 12.31.2017 on 12.31.2017 on 12.31.2017 options granted

Stock-based compensation – year ended on 2018

For the year 2018, the 9th grant will no longer be recognized in the Corporation’s results, and, therefore, is not indicated in the table below.

Board of Board of Executive Directors Officers Number of 8 6 6 6 6 6 6 6 6 members Number of - 6 5 5 5 6 6 6 6 remunerated members As regards each - 10th grant (A) 11th grant 1st grant 1st grant 2nd grant 2nd grant 3rd grant 3rd grant granting of call and POCA RESTRICTED POCA RESTRICTED POCA RESTRICTED options: contractual Plan Plan Plan Plan Plan Plan grant (B)* approved approved approved approved approved approved in EGM held in EGM held in EGM held in EGM held in EGM held in EGM held on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 granting date - 02.19.2014(A) 02.12.2015 02.04.2016 02.04.2016 02.09.2016 02.09.2017 02.08.2018 02.08.2018 03.05.2014(B) number of - 958,300 (A) 985,600 744,700 102,300 454,025 (A) 77,000 (A) 282,500 49,600 options granted 6,875,000 (B) 1,564,200 291,500 (B) (B) period for the - (A) 50% on 50% on 25% on 100% on 25% on 100% on 25% on 100% on options to 02.19.2017 02.12.2018 02.04.2017, 02.04.2019 02.09.2018, 02.09.2020 02.08.2019, 02.08.2021 become and and 25% on 25% on 25% on exercisable 50% on 50% on 02.04.2018, 02.09.2019, 02.08.2020, 02.19.2018 02.12.2019 25% on 25% on 25% on (B) 30% on 02.04.2019 02.09.2020 02.08.2021 03.05.2016, and and and 30% on 25% on 25% on 25% on 03.05.2017 02.04.2020 02.09.2021 02.08.2022 and 40% from the 4th quarter of 2017

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maximum period - (A) 02.19.2020 02.12.2021 02.04.2022 02.04.2019 02.09.2023 02.09.2020 02.08.2024 02.08.2021 for exercise of (B) 03.05.2020 options restriction period ------of transfer of shares weighted- average price of each of the following groups of options (price per share): (a) - (A) R$ 10.22 R$ 13.25 R$ 15.40 - (A)R$ 21.71 - R$ 36.21 - outstanding at the beginning of (B) R$ 10.16 (B) R$ 21.71 the fiscal year (b) forfeited ------during the fiscal year (c) exercised - (A) R$ 10.22 - R$ 15.40 - (A)R$ 21.71 - - - during the fiscal (B) R$ 10.16 year (d) expired ------during the fiscal year Fair value of - (A) R$ 4.79 R$ 6.80 R$ 10.34 - (A) R$ 11.17 - R$ 16.90 - options on the (B) R$ 5.44 (B) R$ 11.17 granting date (per option) Potential dilution - 1.09% of the 0.14% of the 0.10% of the 0.01% of the 0.28% of the 0.05% of the 0.04% of the 0.01% of the in the event of capital stock capital capital capital capital capital capital capital exercise of all on 12.31.2018 stock on stock on stock on stock on stock on stock on stock on options granted 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2018

Stock-based compensation – year ended on 2019

For the year 2019, the 10th grant of the Stock Options and the 1st grant Restricted Shares Plan will no longer be recognized in the Corporation’s results, and, therefore, is not indicated in the table below.

Board of Board of Executive Officers Directors Number of 8 6 6 6 6 6 6 6 6 members Number of - 5 6 6 6 6 6 6 6 remunerated members As regards each - 11th grant 1st grant 2nd grant 2nd grant 3rd grant 3rd grant 4rd grant 4rd grant granting of call POCA POCA RESTRICTED POCA RESTRICTED POCA RESTRICTED options: Plan Plan Plan Plan Plan Plan Plan approved approved approved approved approved approved approved in EGM held in EGM held in EGM held in EGM held in EGM held in EGM held in EGM on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 held on 09.23.15 granting date - 02.12.2015 02.04.2016 02.09.2016 02.09.2017 02.08.2018 02.08.2018 02.07.2019 02.07.2019

number of - 985,600 744,700 454,025 (A) 77,000 (A) 282,500 49,600 280,000 56,000 (A) options granted 1,564,200 291,500 (B) (A) 36,000 (B) (B) 121,000 (B) period for the - 50% on 25% on 25% on 100% on 25% on 100% on 25% on 100% on options to 02.12.2018 02.04.2017, 02.09.2018, 02.09.2020 02.08.2019, 02.08.2021 02.07.2020, 02.07.2022 become and 25% on 25% on 25% on 25% on exercisable 50% on 02.04.2018, 02.09.2019, 02.08.2020, 02.07.2021, 02.12.2019 25% on 25% on 25% on 25% on 02.04.2019 02.09.2020 02.08.2021 02.07.2022 and and and and 25% on 25% on 25% on 25% on 02.04.2020 02.09.2021 02.08.2022 02.07.2023

maximum period - 02.12.2021 02.04.2022 02.09.2023 02.09.2020 02.08.2024 02.08.2021 02.07.2025 02.07.2022 for exercise of options restriction period ------of transfer of shares weighted- average price of 174

each of the following groups of options (price per share): (a) - R$12.04 R$ 15.40 (A)R$ 21.71 - R$ 36.21 - R$ 38.62 - outstanding at the beginning of (B) R$ 21.71 the fiscal year (b) forfeited ------during the fiscal year (c) exercised - R$12.04 R$ 15.40 (A)R$ 21.71 - - - - - during the fiscal year (d) expired ------during the fiscal year Fair value of - R$ 6.18 R$ 10.34 (A) R$ 11.17 - R$ 16.90 - R$ 19.21 - options on the (B) R$ 11.17 granting date (per option) Potential dilution - 0.14% of the 0.10% of the 0.28% of the 0.05% of the 0.04% of the 0.01% of the 0.06% of the 0,01% of in the event of capital stock capital capital capital capital capital capital the capital exercise of all on 12.31.2018 stock on stock on stock on stock on stock on stock on stock on options granted 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2019 12.31.2019

Stock-based compensation – year current on 2020

For the year 2020, the 11th grant of the Stock Options and the 2nd grant Restricted Shares Plan will no longer be recognized in the Corporation’s results, and, therefore, is not indicated in the table below.

Board of Board of Executive Officers Directors Number of 8 6 6 6 6 6 6 6 6 members Number of - 6 6 6 6 6 6 6 6 remunerated members As regards each - 1st grant 2nd grant 3rd grant 3rd grant 4rd grant 4rd grant 5rd grant 5rd grant granting of call POCA POCA POCA RESTRICTED POCA RESTRICTED POCA RESTRICTED options: Plan Plan Plan Plan Plan Plan Plan Plan approved approved approved approved approved approved approved approved in EGM held in EGM held in EGM held in EGM held in EGM held in EGM in EGM in EGM on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 on 09.23.15 held on held on held on 09.23.15 09.23.15 09.23.15 granting date - 02.04.2016 02.09.2016 02.08.2018 02.08.2018 02.07.2019 02.07.2019 02.05.2020 02.05.2020

number of - 744,700 454,025 (A) 282,500 49,600 280,000 56,000 (A) 299,700 42,300 options granted 1,564,200 (A) 36,000 (B) (B) 121,000 (B) period for the - 25% on 25% on 25% on 100% on 25% on 100% on 25% on 100% on options to 02.04.2017, 02.09.2018, 02.08.2019, 02.08.2021 02.07.2020, 02.07.2022 02.05.2021, 02.05.2023 become 25% on 25% on 25% on 25% on 25% on exercisable 02.04.2018, 02.09.2019, 02.08.2020, 02.07.2021, 02.05.2022, 25% on 25% on 25% on 25% on 25% on 02.04.2019 02.09.2020 02.08.2021 02.07.2022 02.05.2023 and and and and and 25% on 25% on 25% on 25% on 25% on 02.04.2020 02.09.2021 02.08.2022 02.07.2023 02.05.2024

maximum period - 02.04.2022 02.09.2023 02.08.2024 02.08.2021 02.07.2025 02.07.2022 02.05.2026 02.05.2023 for exercise of options restriction period ------of transfer of shares weighted- average price of each of the following groups of options (price per share): (a) - R$ 15.40 (A)R$ 21.71 R$ 36.21 - R$ 38.62 - R$ 57.70 - outstanding at the beginning of (B) R$ 21.71 the fiscal year 175

(b) forfeited ------during the fiscal year (c) exercised - R$ 15.40 (A)R$ 21.71 ------during the fiscal year (d) expired ------during the fiscal year Fair value of - R$ 10.34 (A) R$ 11.17 R$ 16.90 - R$ 19.21 - - - options on the (B) R$ 11.17 granting date (per option) Potential dilution - 0.10% of the 0.28% of the 0.04% of the 0.01% of the 0.06% of the 0,01% of 0.05%of the 0.01% of in the event of capital capital capital capital capital the capital capital the capital exercise of all stock on stock on stock on stock on stock on stock on stock on stock on options granted 12.31.2018 12.31.2018 12.31.2018 12.31.2018 12.31.2019 12.31.2019 02.05.2020 02.05.2020

13.6 As regards the outstanding options of the members of the Statutory Board of Executive Officers at the end of the last fiscal year:

Board of Directors Board of Executive Officers Number of Members 1 5 Number of Remunerated Members - 5 As regards to the options not yet exercisable number 993,410 926,723 period for the options to become exercisable See item 13.5 above See item 13.5 above maximum period for exercise of options Contractual: 1st grant: 02/04/2022 02/09/2023 2nd grant: 02/09/2023 3nd grant: 02/08/2024 Contractual (new): 4th grant: 02/07/2025 02/07/2025 restriction period of transfer of shares No restriction No restriction weighted-average strike price R$ 22.30 R$ 28.12 fair value of options on the last day of the fiscal year See item 13.5 above See item 13.5 above As regards to exercisable options number 860,310 48,289 maximum period for exercise of options New contractual: 2nd grant: 02/09/2023 02/09/2023 3nd grant: 02/08/2024 restriction period of transfer of shares No restriction No restriction weighted-average strike price R$ 19.74 R$ 28.38 fair value of options on the last day of the fiscal year See item 13.5 above See item 13.5 above fair value of total options on the last day of the fiscal year R$ 8,732,146.50 R$ 655,040.27

13.7 Options exercised and shares delivered relating to the stock-based compensation payable to the members of the Statutory Board of Executive Officers

In the years 2017, 2018 and 2019, options were exercised by the Board of Executive Officers and the Board of Directors as shown below.

Board of Directors Board of Executive Officers Year 2017 2018 2019 2017 2018 2019

Number of 8 8 8 6 6 6 Members Number of 0 0 1 6 6 5 exercising members As regards to options exercised number of shares 0 0 783,750 3,007,550 3,898,825 749,351

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weighted- 0 0 R$ 9.24 R$ 10.76 R$ 11.16 R$ 14.74 average strike price total amount of 0 0 R$ 32,047,537.50 R$ 56,773,286.50 R$ 88,470,814.50 R$ 21,817,693.60 the difference between the strike price and the market price of the shares relating to the options exercised As regards to shares delivered number of shares NA NA NA NA NA NA weighted- NA NA NA NA NA NA average acquisition price total amount of NA NA NA NA NA NA the difference between the acquisition price and the market price of the shares acquired

13.8 Summary description of the information necessary for the understanding of the data disclosed in items 13.6 to 13.8, as well as the explanation on the pricing method of shares and options, indicating, at least: (a) pricing model; (b) data and assumptions used in the pricing model, including the weighted average share price, exercise price, expected volatility, option time, expected dividends and interest rate free of risk; (c) method used and assumptions made to incorporate the effects of expected antecipated exercise; (d) way of determining the expected volatility; (e) if any other characteristic of the option was incorporated into the measurement of fair value

Stock Option Plan

Assumptions for measuring the fair value of stock options

The fair value of granted stock options is calculated on the respective grant date based on the Black&Scholes model. For determining fair value, the Company adopted assumptions as:

(a) Option exercise value: corresponds to the weighted average rate over the last 30 stock trading sessions of Lojas Renner S.A before the grant date. (b) The Company’s stock price volatility: corresponds to the weighting of the trading history of the Company’s stock. (c) Risk-free interest rate: the Company used the Interbank Deposit Certificate (CDI) available on the grant date and projected for the maximum grace period of the option. (d) Expected dividend: this percentage corresponds to the payment of dividends per share in relation to the market value of the Company’s shares on the grant date. (e) Vesting period: represents the maximum period for beneficiaries to exercise their options.

The summary chart with information used for determining the fair values of grants is as follows:

Fair value Expected Stock Risk-free on grant Option plans Exercise Vesting dividend price interest- date per (Approved date) Grants value Grant date period (%) volatility rate share (R$)

1st plan - May/05 8th grant 9.13 2/6/12 - 3.37% 29.38% 29.38% 5.31

1st plan - May/05 9th grant 12.90 2/22/13 - 2.77% 22.40% 9.05% 4.99

1st plan - May/05 10th grant 9.28 2/19/14 - 3.97% 24.11% 12.20% 4.35

1st plan - May/05 Contractual grant 9.23 3/5/14 - 3.72% 26.77% 11.89% 4.94

1st plan - May/05 11th grant 12.04 2/12/15 - 1.80% 27.82% 11.77% 6.18

2nd plan - setember/05 1st grant 14.00 2/4/16 0.09 1.67% 40.69% 14.38% 9.40

2nd plan - setember/05 2nd grant 19.73 2/9/17 1.11 1.52% 34.03% 14.38% 10.15

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2nd plan - setember/05 Contractual grant 19.73 2/9/17 1.11 1.52% 34.03% 14.38% 10.15

2nd plan - setember/05 3nd grant 32.91 2/8/18 2.11 1.12% 32.54% 14.38% 15.36

2nd plan - setember/05 4th grant 38.62 2/7/19 3.10 0.97% 33.18% 8.26% 19.21

2nd plan - setember/05 Contractual grant 38.62 2/7/19 3.10 0.97% 33.18% 8.26% 19.21

Share Purchase Option Plan Position in 2019, 2018 and 2017:

Position of grants (Quantity) Grace Grace Grace Grace period period period period

Exercise Grant 1st 2nd 3rd 4rd On On On Grants amount date tranche tranche tranche tranche 12/31/19 12/31/18 12/31/17

- 10th grant 9.28 2/19/14 2/18/17 2/18/18 - - - 407

- 713 Contractual grant 9.23 3/5/14 3/4/16 3/4/17 9/30/17 - 3,312

- 11th grant 12.04 2/12/15 2/11/18 2/11/19 - - 425 881 Subtotal - 1st Plan 1,138 4,600

1st grant 14.00 2/4/16 2/3/17 2/3/18 2/3/19 2/3/20 177 337 560

2nd grant 19.73 2/9/17 2/9/18 2/9/19 2/9/20 2/8/21 234 328 450

Contractual grant 19.73 2/9/17 2/9/18 2/9/19 2/9/20 2/8/21 1,721 1,564 1,564

3nd grant 32.91 2/8/18 2/8/19 2/8/20 2/9/20 2/8/21 265 283 - Contractual grant 38.62 2/7/19 2/7/20 2/6/21 2/6/22 2/6/23 133 -

4th grant 38.62 2/7/19 2/7/20 2/6/21 2/6/22 2/6/23 299 - Subtotal 2nd Plan 2,829 2,511 2,574 Total 2,829 3,648 7,174

For the years ended December 31, 2019, 2018 and 2017, the Company recognized as spending option plan granted to Managements, R$ 9,919 thousand, R$ 9,501 thousand and R$ 15,233 thousand, respectively.

Considering the exercise of 2,829 thousand options in the money in 2019, 3,648 thousand options in the money in 2018 and 7,174 thousand options in the money in 2017, we present below the effects on the Company's equity value per share and the related percentage reduction in the ownership interest of the current stockholders on December 31, 2019, 2018 and 2017:

12/31/19 12/31/18 12/31/17

4,704,614 3,954,512 3,223,446 Equity 795,558 720,024 713,235 Number of shares - thousand

Book value per share - R$ 5.91 5.49 4.52 4,771,069 4,023,860 3,325,277 Equity, considering the in the Money options exercised 798,387 723,672 720,409 Number of shares, considering the in the Money options exercised

Book value of the share, considering the in the Money options exercised 5.98 5.56 4.62 % of decrease in the ownership interest of current stockholders, considering the in the Money options exercised 0.35% 0.50% 1.00 %

Restricted Shares Award

Assumptions for measuring the fair value of restricted shares

The fair value of the restricted shares corresponds to the closing share price (“LREN3”) on the grant date.

Restricted Shares Position in 2019, 2018 and 2017:

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Position of grants (Quantity)

Grant Grace period 31/12/2019 31/12/2018 31/12/2017 Grants date 1st tranche - 102 107 1st grant 04/02/16 03/02/19 77 77 77 2nd grant 09/02/17 09/02/20 321 292 292 Contractual grant 09/02/17 09/02/20 56 50 - 3nd grant 08/02/18 07/02/21 Contractual grant 07/02/19 06/02/22 60 - -

-4th grant 07/02/19 06/02/22 40 - - 554 521 476

13.9 Information on the number of shares, quotas and any other securities convertible into shares held by body:

Issuer: Lojas Renner’s Shares – LREN3;

Date: 12/31/2019

Board of Directors: 6,459,385 common shares;

Board of Executive Officers: 787,893 common shares;

Technical and Consultative Bodies: 300,000 common shares

Fiscal Council: 0 common shares;

Treasury: 1,831,115 common shares.

13.10 Information regarding private pension plans granted to the members of the Board of Directors and Statutory Board of Executive Officers: a. board

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. b. number of members

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. c. name of the plan

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. d. number of management members who are qualified for retirement

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. e. conditions for anticipated retirement

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. f. total amount of contributions accumulated under the retirement plan until the end of the latest fiscal year, excluding the direct contributions made by the management members

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. g. total amount accumulated on contributions made during the latest fiscal year, discounted the direct contributions made by the management members

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The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security. h. allowance of anticipated redemption and condition for that, if any

The Corporation does not grant to the members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council a private pension or retirement plan to guarantee supplementary benefits to those of the Brazilian social security.

13.11 For the last 3 fiscal years, regarding the Board of Directors, the Statutory Board of Executive Officers and the Fiscal Council:

Board of Board of Executive Fiscal Directors Officers (*) Council Number of Members (a) 2017 8.00 6.00 3.00

2018 8.00 6.00 3.00 201 9 7.70 5.60 3.00 Number of Remunarated Members (a) 2017 7.00 6.00 3.00

2018 7.00 6.00 3.00 201 9 7.70 5.60 3.00 Higher Annual Individual Compensation (b)

2017 889,200.00 21,484,446.30 225,600.00 201 8 912,000.00 12,515,208.11 230,400.00 201 9 847,800.00 4,028,573.56 196,800.00 Lowest Annual Individual Compensation (b) 2017 446,800.00 2,955,993.99 169,200.00

2018 467,400 .00 2,523,002.47 172,800.00 201 9 533,000.00 2,225,155.87 196,800.00 Average Annual Individual Compensation 2017 557,430.48 6,114,228.70 188,000.00 201 8 584,738 .57 4,560,016 .15 192,000 .00

2019 2,117,791.77 3,765,683.27 219,043.33

Note: (a) – In order to determine the number of members of each organ, the total number in each month was added and divided by 12 (simple average).

(b) – It was excluded the compensation of the members that did not exercised their position in the 12 months of the year. In 2019, in the Board of Directors and the Fiscal Council, the members with the highest remuneration did not complete 12 months in that body. Thus, they are not considered this year as the highest remuneration, but are included in the average annual remuneration.

All the compensations presented in the table in item 13.2 (*) were considered to reach the highest, lowest and medium values for individual compensation. For the Statutory Board of Executive Officers, regarding the compensation based upon shares, the result of the Black&Scholes method may be deduced as the present value of the potential future earnings, in case the premises assumed turn into facts. Therefore, it is important to mention that the amount resulted does not represent profits effectively exercised by the officers in the reported fiscal year, considering that the premises of a stock option plan is that the officers may not become entitled to obtaining any kind of earning. The referred risks are related to dismissals, which may terminate the granted stock option, and mainly to share price fluctuation during the granted stock option plan, considering that eventual depreciation over the exercise price neutralizes the earnings.

13.12 Mechanisms of compensation or indemnification methods for the management, in the event of removal from position or retirement There is no provision in any agreement, insurance policy or other compensation or indemnification instruments for the members of the Board of Directors, its Committees and Fiscal Council in the event of removal from position or retirement.

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13.13 Percentage rate of the overall compensation payable to the Management and to the Fiscal Council, who are parties related to the controlling shareholders The Corporation does not have a controlling shareholder.

13.14. The compensation payable to the Management or to the Fiscal Council, grouped by bodies, for any reason other than the position held by such members The members of the Board of Directors, People Committee, Board of Executive Officers and Fiscal Council do not receive any compensation beyond the one regarding their function in the Company.

13.15 The compensation amounts recorded in the results of the issuer’s direct or indirect controlling shareholders, companies under common control and subsidiaries, such as the compensation payable to the Management or to the Fiscal Council The members of the Board of Directors, People Committee and Fiscal Council do not receive any compensation from the issuer’s direct or indirect controlling shareholders, companies under common control, and subsidiaries. Two Directors received pro-labor from one of the Company's subsidiaries, but the amount paid to these Officers by the Company was reduced.

13.16 Other information relevant

All members of the Board of Directors, Board of Executive Officers and Fiscal Council are covered by Insurance Against Civil Liability (D&O), which the maximum limit of indemnification amounts to R$ 60.0 million and that the liability insurance premium for directors was R$ 130 thousand (based on July 2019). Such insurance is renewed in an annual basis, in July of each year, without deductible, and its scope has worldwide coverage, except for claims related to environmental pollution, United States and Canada. With policy based on claims with notice, in which the insurance object is the payment of indemnification due to insured individuals resulting from a damaging act practiced by them during the insurance term or in a date not previous to the coverage retroactive date, by which such insured individuals are held responsible for damages repair, decided by legal, arbitration judgment or agreement previously approved by insurer.

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ATTACHMENT XII

ANNUAL AND EXTRAORDINARY GENERAL MEETING

CALL NOTICE

The Shareholders are hereby convened to participate in the Annual General Meeting to be held on April 29, 2020 at 1:00 p.m. at the head offices of Lojas Renner S.A. (“Company”), located at Av. Joaquim Porto Villanova, 401, in the district of Jardim do Salso in the city of Porto Alegre, state of Rio Grande do Sul in order to deliberate on the following AGENDA:

1. examine, discuss and vote on the management accounts and financial statements for the fiscal year ending December 31, 2019; 2. examine, discuss and vote on the proposal for the allocation of net income for the fiscal year and the distribution of dividends; 3. establish the number of members on the Board of Directors; 4. elect the members of the Board of Directors; 5. establish the aggregate compensation of the members of Management; 6. establish the number of members of the Fiscal Council; 7. elect the members of the Fiscal Council; and 8. establish the compensation of the members of the Fiscal Council.

General Information: 1. The Company wishes to inform that it will use the remote voting process pursuant to CVM Instruction 481/2009. Should the shareholder so wish, he may opt to exercise his voting rights through the remote voting system pursuant to the said instruction by sending the corresponding voting list through his respective custody agent, securities depositary bank or directly to the Company in accordance with the guidance in the Manual for Participation in Shareholders’ Meetings – Management Proposal.

2. Those shareholders not wishing to avail themselves of the remote voting process mentioned in item 1 above, may use the representation by the attorneys placed at their disposal, pursuant to the Public Request for a Power-of-Attorney effected by the Company or be represented pursuant to Paragraph 1, Article 126 of Law 6404/1976, or, further participate personally in the Meeting. In the case of any of the options, the shareholder must present, in addition to an identity document, as the case may be: (a) proof issued by the securities depositary institution in the last 5 (five) days; (b) power-of- attorney; and/or (c) with respect to the shareholders participating in the fungible custody of nominative shares, the statement showing the respective shareholding interest issued by the competent authority. In order that the Meeting may be better organized, the Company requests that those shareholders choosing to participate via the representation cited in this item 2 or personally, send the necessary documents up to 72 hours prior to the Meeting to the e-mail [email protected] or by delivery to the address, Av. Joaquim Porto Villanova, 401, 7º andar, Torre Sul, B. Jardim do Salso, Porto Alegre, RS, Cep. 91410-400, care of the Investor Relations Officer, Laurence Beltrão Gomes.

3. Pursuant to CVM Instruction 165 of December 11, 1991, as amended by CVM Instruction 282 of June 26, 1998, we hereby inform that the minimum percentage for requesting the adoption of the multiple voting procedure is 5% (five percent) of the voting capital.

4. The shareholders shall find all the necessary information for the better understanding of the aforementioned matters in the “Manual for Shareholders’ Participation – Management Proposal –Annual General Meeting” which can be accessed through the Company’ website www.lojasrenner.com.br/ri and the CVM website www.cvm.gov.br. The Company has an e-mail [email protected] to access the Corporate Governance Secretary, which is equipped to clarify any questions with respect to the Meeting.

Porto Alegre, RS, March 31, 2020. José Galló Chairman of the Board of Directors

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