Victorian Market Report Appendix – Energy retail products and prices 185

This appendix provides information on individual and gas offers that were generally available from energy retailers on 30 June 2017, for households and businesses. 186 Victorian Energy Market Report Appendix – Energy retail products and prices

About this appendix

This appendix is part of the Victorian Energy Market Report 2016-17.It provides information on individual electricity and gas offers that were published by Victorian energy retailers on 30 June 2017.

To compare offers, the prices from these offers have been used to calculate an annual bill based on a typical consumption level for a household or small business. The appendix is divided by electricity and gas offers available in different regions across . Victorian Energy Market Report Appendix – Energy retail products and prices 187

Contents

About this appendix ...... 186

1. Electricity offers – introduction ...... 189

2. Electricity offers – residential customers ...... 190

2.1. Eastern Victoria ...... 190

2.2. Western Victoria ...... 194

2.3. CBD and inner suburbs ...... 198

2.4. South-east Melbourne and Mornington Peninsula ...... 202

2.5. North-west Melbourne ...... 206

3. Electricity offers – small business customers ...... 210

3.1. Eastern Victoria ...... 210

3.2. Western Victoria ...... 213

3.3. Melbourne CBD and inner suburbs ...... 216

3.4. South-east Melbourne and Mornington Peninsula ...... 219

3.5. North-west Melbourne ...... 222

4. Electricity offers – large business customers ...... 225

4.1. Eastern Victoria ...... 225

4.2. Western Victoria ...... 228

4.3. Melbourne CBD and inner suburbs ...... 231

4.4. South-east Melbourne and Mornington Peninsula ...... 234

4.5. North-west Melbourne ...... 237

5. Gas offers – introduction ...... 240

6. Gas offers – residential customers ...... 241

6.1. Northern and eastern Victoria ...... 241

Central supply zone ...... 241

Cardinia supply zone ...... 245

Bairnsdale supply zone ...... 247

Murray supply zone ...... 249

North supply zone ...... 252

Mildura supply zone ...... 255 188 Victorian Energy Market Report Appendix – Energy retail products and prices

6.2. Western Victoria ...... 257

Central supply zone ...... 257

Adjoining central supply zone ...... 260

West supply zone ...... 262

Adjoining west supply zone ...... 265

6.3. East Melbourne ...... 267

Metro supply zone ...... 267

Yarra Valley supply zone ...... 270

7. Gas offers – business customers ...... 273

7.1. Northern and eastern Victoria ...... 273

Central supply zone ...... 273

Cardinia supply zone ...... 275

Bairnsdale supply zone ...... 276

Murray supply zone ...... 277

North supply zone ...... 278

Mildura supply zone ...... 279

7.2. Western Victoria ...... 280

Central supply zone ...... 280

Adjoining central supply zone ...... 282

West supply zone ...... 283

Adjoining west supply zone ...... 284

7.3. East Melbourne ...... 285

Central supply zone ...... 285

Yarra Valley supply zone ...... 287

Victorian Energy Market Report Appendix – Energy retail products and prices 189

1. Electricity offers – introduction

The following sections provide information on individual electricity offers that were generally available from energy retailers on 30 June 2017. To compare offers, the prices from these offers have been used to calculate an annual bill based on a typical consumption level for a household or business.

The following sections are sorted by the offers that are available in different regions in Victoria. This is because there are different electricity distribution (or network) areas in Victoria.

How to read offer range charts

The charts in this section show the range of offers Certain charts also show the standard contract of available in each region in Victoria, from the a retailer, highlighted in red. lowest to highest. Each chart generally presents In the example chart below, the standard contract the range of offers available to customers. Many from the local retailer of the region is shown as a offers in Victoria usually involved conditional benchmark – it is a useful benchmark as it would discounts, such as paying on time in order to be the price paid by customers who have not receive a discount off an energy bill. entered a market contract since the The charts in this part generally show how much commencement of retail competition. you might pay, depending on whether you meet AGL Standing Offer 1,405 the conditions of your discount, as per the Connect 1,387 Origin Energy Supply 1,387 example chart below. QEnergy Home Discounter 1,382 Standing offers QEnergy Freedom Home 1,382 Natural 1,337 Undiscounted offers Origin Energy Rate Freeze 1,238 AGL Fixed 1,222 Discounted offers Momentum SmilePower 1,112 Momentum Smile Power Flexi 1,058 $0 $500 $1,000 $1,500 $2,000 $2,500 Tango () Vic Home 1,038 Range of offers when discounts are received Momentum SmilePower Demand 854 Range of offers when discounts are not received Momentum Smile Power Demand 813 $0 $500 $1,000 $1,500 Estimated annual bill As per the example chart, the coloured bar shows the annual bill of a range of conditional offers: About 7 per cent of residential and 17 per cent of  If the customer met all the conditions, they small business customers are on standard offers would pay a bill equal to the amount shown in with the original incumbent retailers. the blue bar, depending on the offer they are The offers reviewed in this section are limited to on from that retailer. flat and block tariff offers, excluding those for  If the customer did not meet any of the controlled loads unless otherwise stated. conditions, their bill would be at the far right of the orange bar. If the customer met some conditions their bill would be somewhere within the orange bar. 190 Victorian Energy Market Report Appendix – Energy retail products and prices

2. Electricity offers – residential customers

2.1. Eastern Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in eastern Victoria (or the AusNet Services distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a typical residential electricity customer’s annual usage of 4,000 kWh.

Residential electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential electricity customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market $1,432 $1,489 + 4%

DISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market (discounts not applied) $1,537 $1,646 + 7%

Market (discounts applied) $1,264 $1,301 + 3% Victorian Energy Market Report Appendix – Energy retail products and prices 191

Residential electricity customers – range of all offers generally available, by retailer

Number of market offers as at 30 June 2017

Powerdirect 0 Blue NRG 1 Diamond Energy 0 Next Business Energy 0 QEnergy 2 People Energy 1 Commander (M2… 2 Globird 1 1 Alinta Energy 1 Momentum 2 CovaU 1 AGL 4 Dodo (M2 Energy) 1 Sumo Power 2 Range of offers (including Click Energy 6 whether discounts are met or 1st Energy 1 unmet) Energy Australia 3 Red Energy 1 8 Highest standard contract offer Origin Energy 7 6 Tango (Pacific Hydro) 1

average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Residential electricity customers – range of discounted market offers generally available, by retailer

Number of discounted market offers as at 30 June

Powerdirect 0 Blue NRG 0 Diamond Energy 0 Next Business Energy 0 QEnergy 0 People Energy 1 Commander (M2 Energy) 2 Globird 1 Powershop Australia 1 Alinta Energy 1 Momentum 0 CovaU 1 AGL 3 Dodo (M2 Energy) 1 Sumo Power 2 Click Energy 5 1st Energy 1 Energy Australia 1 Range of offers when discounts are met Red Energy 1 Range of offers when discounts Simply Energy 8 are not met Origin Energy 3 Lumo Energy 6 Tango (Pacific Hydro) 0 Highest standard contract offer average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Note: The highest standard contract offers from Alinta and People Energy were not accessible via Victorian Energy Compare at the time, but were previously published in the Victorian government gazette. 192 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential electricity customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Standing offer 1,618 Lumo Energy Movers 1,517 Click Energy Shine 1,440 Energy Australia Rate Fix Home 1,412 Energy Australia Anytime Saver Home 1,411 People Energy 20% on Time Saver 1,411 Origin Energy Everyday 1,385 Commander (M2 Energy) Residential Offer 1,384 Commander (M2 Energy) Residential Offer 1,384 Globird GloSave Flat Rate 1,334 Powershop Australia Standard Saver 1,327 Click Energy Superior 1,316 Alinta Energy Fair Deal 37 1,314 AGL Savers 1,287 Click Energy Platinum 1,285 Sumo Power 27% Pay On Time+5% Bonus Discount 1,285 CovaU Smart Saver 1,275 AGL Set and Forget 1,265 Origin Energy Saver 1,261 Dodo (M2 Energy) No Term Market Offer 1,261 Simply Energy Save 30 1,253 Simply Energy Hawks 2017 Plus 30 1,253 Simply Energy Gold Class Plus 35 1,253 Lumo Energy Life 10 1,248 Click Energy Shine Bonus 1,239 Sumo Power 30% Pre-pay Monthly+6% Bonus Discount 1,236 Click Energy Ruby 1,234 Lumo Energy Advantage Movers 1,230 Lumo Energy Advantage 1,230 1st Energy Residential 40 1,227 Energy Australia Flexi Saver Home 1,205 Red Energy Living Energy Saver 1,200 Simply Energy Plus 35 1,196 Origin Energy Maximiser 1,194 Lumo Energy Advantage Premium 1,180 Lumo Energy eDeal 1,129

$0 $500 $1,000 $1,500 $2,000 $2,500

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 193

Residential electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Standing offer 1,618 QEnergy Home Discounter 1,764 QEnergy Freedom Home 1,764 Origin Energy Supply 1,554 Origin Energy Connect 1,554 Click Energy Natural 1,548 Blue NRG Regular GD 1,545 AGL Fixed 1,349 Momentum Smile Power GD 1,345 Origin Energy Rate Freeze 1,291 Momentum Smile Power 1,283 Tango (Pacific Hydro) Vic Home Rate 1,086

$0 $500 $1,000 $1,500 $2,000 $2,500 Estimated annual bill

Residential electricity customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

194 Victorian Energy Market Report Appendix – Energy retail products and prices

2.2. Western Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in western Victoria (or the Powercor distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a typical residential electricity customer’s annual usage of 4,000 kWh.

Residential electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential electricity customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market $1,323 $1,301 - 2%

DISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market (discounts not applied) $1,407 $1,518 + 8%

Market (discounts applied) $1,154 $1,206 + 4%

Victorian Energy Market Report Appendix – Energy retail products and prices 195

Residential electricity customers – range of all offers generally available, by retailer

Number of market offers as at 30 June 2017

Blue NRG 0 QEnergy 2 Next Business Energy 0 Diamond Energy 2 People Energy 1 Commander (M2 Energy) 1 Globird 2 AGL 2 CovaU 1 Powerdirect 1 1st Energy 1 Click Energy 6 Alinta Energy 1 Sumo Power 2 Origin Energy 7 Dodo (M2 Energy) 1 Powershop Australia 1 Energy Australia 3 Red Energy 2 Range of offers (including Simply Energy 8 whether discounts are met or Lumo Energy 6 unmet) Momentum 4 Tango (Pacific Hydro) 1 Highest standard contract offer average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Residential electricity customers – range of discounted market offers generally available, by retailer

Number of discounted market offers as at 30 June 2017

Blue NRG 0 QEnergy 0 Next Business Energy 0 Diamond Energy 2 People Energy 1 Commander (M2 Energy) 1 Globird 2 AGL 1 CovaU 1 Powerdirect 1 1st Energy 1 Click Energy 5 Alinta Energy 1 Sumo Power 2 Origin Energy 3 Dodo (M2 Energy) 1 Powershop Australia 1 Energy Australia 1 Red Energy 2 Range of offers when discounts Simply Energy 8 are met Lumo Energy 6 Range of offers when discounts Momentum 0 are not met Tango (Pacific Hydro) 0 Highest standard contract offer 0 average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Note: The highest standard contract offers from People Energy were not accessible via Victorian Energy Compare at the time, but were previously published in the Victorian government gazette. The only standard contract available from Alinta Energy and Next Business Energy was for a controlled load offer, which were included in the charts above. 196 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing Offer (Single Rate) 1,502 Lumo Energy Lumo Movers 1,388 Click Energy Click Shine - Peak Only 1,355 Origin Energy Origin Everyday (Single Rate) 1,339 Energy Australia Anytime Saver Home - Peak Only 1,333 Energy Australia Rate Fix Home - Peak Only 1,331 Diamond Energy Pty Ltd Diamond Solar 1,307 Diamond Energy Pty Ltd Diamond Power 1,307 People Energy 20% On Time Saver - Residential Peak Anytime 1,288 Commander Power & Gas Powercor Commander Residential … 1,266 Click Energy Click Superior - Peak Only 1,238 GloBird Energy GloSave Flat Rate 1,228 GloBird Energy SolarPlus Flat Rate 1,226 Origin Energy Origin Saver (Single Rate) 1,220 Click Energy Click Platinum - Peak Only 1,209 AGL Set and Forget - Victoria residential electricity market offer 1,209 Sumo Power 27% Pay on time + 5% Bonus Discount… 1,202 CovaU Smart Saver Residential Powercor Single Rate 1,199 Powerdirect 30% Victoria residential electricity market offer 1,189 1st Energy 1st Saver - Residential 40 1,174 Click Energy Click Shine Bonus - Peak Only 1,166 Simply Energy Simply Save 30 1,164 Simply Energy Simply Hawks 2017 PLUS 30 1,164 Simply Energy Simply Gold Class Plus 30 1,164 Click Energy Click Ruby - Peak Only 1,161 Sumo Power 30% Pre-pay Monthly + 6% Bonus Discount… 1,158 Origin Energy Origin Maximiser (Single Rate) 1,155 Dodo Power & Gas Powercor Res No Term Market Offer… 1,153 Powershop Australia Standard Saver 1,150 Lumo Energy Lumo Life 10 1,143 Energy Australia Flexi Saver Home - Peak Only 1,132 Red Energy Living Energy Saver 1,131 Lumo Energy Lumo Advantage Movers 1,125 Lumo Energy Lumo Advantage 1,125 Simply Energy Simply Plus 35 1,112 Lumo Energy Lumo Advantage Premium 1,079 Lumo Energy eDeal 1,033

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 197

Residential electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,502

Origin Energy Supply 1,502

Origin Energy Connect 1,502

QEnergy Home Discounter 1,476

QEnergy Freedom Home 1,476

Click Energy Natural 1,457

Origin Energy Rate Freeze 1,289

AGL Fixed 1,287

Momentum SmilePower 1,221

Momentum Smile Power Flexi 1,161

Momentum SmilePower (demand) 1,047

Momentum Smile Power Flexi (demand) 1,004

Tango (Pacific Hydro) Vic Home Rate 970

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Residential electricity customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offered percentage Discount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

198 Victorian Energy Market Report Appendix – Energy retail products and prices

2.3. Melbourne CBD and inner suburbs This section provides a summary of electricity offers generally available on 30 June 2017 in Melbourne CBD and inner suburbs (or the Citipower distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a typical residential electricity customer’s annual usage of 4,000 kWh.

Residential electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential electricity customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market $1,164 $1,227 + 5%

DISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market (discounts not applied) $1,233 $1,408 + 14%

Market (discounts applied) $1,021 $1,106 + 8%

Victorian Energy Market Report Appendix – Energy retail products and prices 199

Residential electricity customers – range of all offers generally available, by retailer

Number of market offers as at 30 June 2017

Blue NRG 1 Next Business Energy 0 Diamond Energy 2 QEnergy 4 People Energy 1 AGL 3 Commander (M2 Energy) 1 Powerdirect 2 Click Energy 6 1st Energy 1 Sumo Power 4 Alinta Energy 1 CovaU 1 Globird 4 Powershop Australia 2 Red Energy 1 Origin Energy 7 Range of offers by a retailer Energy Australia 3 (including whether discounts are Simply Energy 8 met or unmet) Dodo (M2 Energy) 1 Lumo Energy 6 Momentum 6 Tango (Pacific Hydro) 1 Highest standard contract offer, by retailer average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($) Residential electricity customers – range of discounted market offers generally available, by retailer

Number of discounted market offers as at 30 June 2017

Blue NRG 0 Next Business Energy 0 Diamond Energy 2 QEnergy 0 People Energy 1 AGL 2 Commander (M2 Energy) 1 Powerdirect 2 Click Energy 5 1st Energy 1 Sumo Power 4 Alinta Energy 1 CovaU 1 Globird 4 Powershop Australia 2 Red Energy 1 Origin Energy 3 Range of offers when discounts Energy Australia 1 are met Simply Energy 8 Range of offers when discounts Dodo (M2 Energy) 1 are not met Lumo Energy 6 Momentum 0 Tango (Pacific Hydro) 0 Highest standard contract offer, by retailer average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Note: The highest standard contract offers from People Energy were not accessible via Victorian Energy Compare at the time, but were previously published in the Victorian government gazette. 200 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,317 Lumo Energy Movers 1,272 Click Energy Shine 1,228 Energy Australia Anytime Saver Home 1,191 Energy Australia Rate Fix Home 1,177 Origin Energy Everyday 1,176 Diamond Energy Diamond Solar 1,133 Diamond Energy Diamond Power 1,133 Click Energy Superior 1,122 AGL Savers 1,119 People Energy 20% On Time Saver 1,111 Globird GloSave 1,105 AGL Set and Forget 1,100 Click Energy Platinum 1,096 Commander (M2 Energy) Residential Market Offer 1,093 Globird SolarPlus 1,087 Powerdirect 30% Victorian residential market offer 1,082 Sumo Power 27% Pay on Time+5% Bonus Discount 1,076 Origin Energy Saver 1,072 Click Energy Shine Bonus 1,056 Globird GloSave 1,053 Click Energy Ruby 1,052 Lumo Energy Life 10 1,049 1st Energy Saver - Residential 40 1,049 Simply Energy Save 30 1,047 Simply Energy Hawks 2017 PLUS 30 1,047 Simply Energy Gold Class Plus 30 1,047 Sumo Power 30% Pay on Time+6% Bonus Discount 1,036 Lumo Energy Advantage Movers 1,032 Lumo Energy Advantage 1,032 CovaU Smart Saver 1,029 Globird SolarPlus 1,022 Powershop Australia Standard Saver 1,022 Red Energy Living Energy Saver 1,020 Origin Energy Maximiser 1,016 Energy Australia Flexi Saver Home 1,010 Simply Energy Plus 35 999 Dodo (M2 Energy) No Term Market Offer 997 Lumo Energy Advantage Premium 989 Lumo Energy eDeal 947

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 201

Residential electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,317 Blue NRG Regular 1,360 Click Energy Natural 1,320 Origin Energy Connect 1,317 Origin Energy Supply 1,317 QEnergy Home Discounter 1,280 QEnergy Freedom Home 1,280 AGL Fixed 1,200 QEnergy Home Discounter 1,123 QEnergy Freedom Home 1,123 Momentum SmilePower 1,091 Origin Energy Rate Freeze 1,068 Momentum Smile Power Flexi 1,039 Momentum SmilePower Demand 969 Momentum Smile Power Flexi Demand 929 Momentum SmilePower Demand 905 Momentum Smile Power Flexi Demand 868 Tango (Pacific Hydro) Vic Home 859

$0 $500 $1,000 $1,500

Estimated annual bill

Residential electricity customers – estimated annual bills of discounted offers, by discount percentage

$1,400 90%

$1,200 75%

$1,000 60%

$800 45% $600

30% (%) offeredpercentageDiscount

Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

202 Victorian Energy Market Report Appendix – Energy retail products and prices

2.4. South-east Melbourne and Mornington Peninsula This section provides a summary of electricity offers generally available on 30 June 2017 in east and south- east Melbourne and the Mornington Peninsula region (or the United Energy distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a typical residential electricity customer’s annual usage of 4,000 kWh.

Residential electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential electricity customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market $1,242 $1,199 - 3%

DISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market (discounts not applied) $1,320 $1,379 + 5%

Market (discounts applied) $1,077 $1,087 + 1%

Victorian Energy Market Report Appendix – Energy retail products and prices 203

Residential electricity customers – range of all offers generally available, by retailer

Number of market offers as at 30 June 2017

QEnergy 0 Blue NRG 2 Next Business Energy 0 People Energy 2 Commander (M2 Energy) 1 Diamond Energy 1 AGL 2 CovaU 2 Powerdirect 1 Alinta Energy 1 Globird 1 Dodo (M2 Energy) 6 Powershop Australia 1 Sumo Power 2 Click Energy 7 1st Energy 1 Red Energy 1 Origin Energy 3 Tango (Pacific Hydro) 2 Range of offers (including Energy Australia 8 whether discounts are met or Simply Energy 6 unmet) Lumo Energy 4 Momentum 1 Highest standard contract offer average of lowest market offers $800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Residential electricity customers – range of discounted market offers generally available, by retailer

Number of discounted market offers as at 30 June 2017

QEnergy 0 Blue NRG 0 Next Business Energy 0 People Energy 1 Commander (M2 Energy) 1 Diamond Energy 2 AGL 2 CovaU 1 Powerdirect 1 Alinta Energy 0 Globird 1 Dodo (M2 Energy) 1 Powershop Australia 1 Sumo Power 2 Click Energy 5 1st Energy 1 Red Energy 1 Origin Energy 3 Tango (Pacific Hydro) 0 Range of offers when discounts Energy Australia 1 are met Simply Energy 10 Range of offers when discounts Lumo Energy 6 are not met Momentum 0 Highest standard contract offer average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Note: The highest standard contract offers from People Energy were not accessible via Victorian Energy Compare at the time, but were previously published in the Victorian government gazette 204 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 1,405 Lumo Energy Movers 1,299 Click Energy Shine 1,243 Origin Energy Everyday 1,225 Energy Australia Anytime Saver Home 1,217 Energy Australia Rate Fix Home 1,211 People Energy 20% On Time Saver 1,184 Commander (M2 Energy) Residential Offer 1,181 AGL Savers 1,145 Click Energy Superior 1,136 Diamond Energy Diamond Solar 1,135 Diamond Energy Diamond Power 1,135 AGL Set and Forget 1,125 Sumo Power 27% Pay on time+5% Bonus Discount 1,115 Click Energy Platinum 1,110 Origin Energy Saver 1,107 CovaU Smart Saver 1,106 Powerdirect 30% Victoria residential market offer 1,105 Globird SolarPlus 1,092 Dodo (M2 Energy) No Term Market Offer 1,076 Powershop Australia Standard Saver 1,075 Lumo Energy Life 10 1,071 Sumo Power 30% Pre-pay Monthly+6% Bonus Discount 1,071 Simply Energy Save 30 1,071 Simply Energy Gold Class Plus 30 1,071 Click Energy Shine Bonus 1,070 Click Energy Ruby 1,065 1st Energy Saver - Residential 40 1,060 Lumo Energy Advantage Movers 1,054 Lumo Energy Advantage 1,054 Red Energy Living Energy Saver 1,050 Origin Energy Maximiser 1,042 Simply Energy Hawks 2017 Plus 30 1,035 Energy Australia Flexi Saver Home 1,024 Simply Energy Plus 35 1,018 Lumo Energy Advantage Premium 1,011 Lumo Energy eDeal 967

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 205

Residential electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing Offer 1,405 Origin Energy Connect 1,387 Origin Energy Supply 1,387 QEnergy Home Discounter 1,382 QEnergy Freedom Home 1,382 Click Energy Natural 1,337 Origin Energy Rate Freeze 1,238 AGL Fixed 1,222 Momentum SmilePower 1,112 Momentum Smile Power Flexi 1,058 Tango (Pacific Hydro) Vic Home 1,038 Momentum SmilePower Demand 854 Momentum Smile Power Demand 813

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Residential electricity customers – estimated annual bills of discounted offers, by discount percentage

$1,400 90%

$1,200 75%

$1,000 60%

$800 45% $600

30% (%) offeredpercentageDiscount

Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

206 Victorian Energy Market Report Appendix – Energy retail products and prices

2.5. North-west Melbourne This section provides a summary of electricity offers generally available on 30 June 2017 in the northern and western metropolitan parts of Melbourne (or the Jemena distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a typical residential electricity customer’s annual usage of 4,000 kWh.

Residential electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential electricity customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market $1,305 $1,290 - 1%

DISCOUNTED OFFERS 2015-16 2016-17 % change from previous

Market (discounts not applied) $1,402 $1,485 + 6%

Market (discounts applied) $1,154 $1,167 + 1%

Victorian Energy Market Report Appendix – Energy retail products and prices 207

Residential electricity customers – range of all offers generally available, by retailer

Number of market offers as at 30 June 2017

Blue NRG 0 QEnergy 2 Next Business Energy 0 People Energy 1 Commander (M2 Energy) 2 AGL 3 Diamond Energy 2 Globird 2 Powerdirect 1 Alinta Energy 1 CovaU 1 Powershop Australia 1 Dodo (M2 Energy) 1 1st Energy 1 Click Energy 6 Sumo Power 2 Red Energy 1 Range of offers (including Energy Australia 3 whether discounts are met or Simply Energy 8 unmet) Origin Energy 7 Lumo Energy 6 Tango (Pacific Hydro) 1 Momentum 4 Highest standard contract offer

average of lowest market offers

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Residential electricity customers – range of discounted market offers generally available, by retailer

Number of discounted market offers as at 30 June 2017

Blue NRG 0 QEnergy 0 Next Business Energy 0 People Energy 1 Commander (M2 Energy) 2 AGL 2 Diamond Energy 2 Globird 2 Powerdirect 1 Alinta Energy 1 CovaU 1 Powershop Australia 1 Dodo (M2 Energy) 1 1st Energy 1 Click Energy 5 Sumo Power 2 Red Energy 1 Energy Australia 1 Range of offers when discounts Simply Energy 8 are met Origin Energy 3 Range of offers when discounts Lumo Energy 6 are not met Tango (Pacific Hydro) 0 Momentum 0

average of lowest market offers Highest standard contract offer

$800 $1,200 $1,600 $2,000 $2,400

Range of estimated annual bills ($)

Note: The highest standard contract offers from People Energy were not accessible via Victorian Energy Compare at the time, but were previously published in the Victorian government gazette. 208 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 1,528 Lumo Energy Movers 1,372 Click Energy Shine 1,311 Energy Australia Anytime Saver Home 1,278 Energy Australia Rate Fix Home 1,277 People Energy 20% On Time Saver 1,272 AGL Savers 1,245 Origin Energy Everyday 1,243 Commander (M2 Energy) Jemena residential offer 1,241 AGL Set and Forget 1,223 Globird GloSave Flat Rate 1,210 Diamond Energy Diamond Solar 1,209 Diamond Energy Diamond Power 1,209 Globird SolarPlus Flat Rate 1,204 Powerdirect 30% residential market offer 1,201 Click Energy Superior 1,199 Alinta Energy Fair Deal 37 1,182 Click Energy Platinum 1,170 Sumo Power 27% pay on time+5% bonus discount 1,146 CovaU Smart Saver 1,142 Powershop Australia Standard Saver 1,140 Lumo Energy Life 10 1,130 Dodo (M2 Energy) Jemena Res no term market offer 1,130 Click Energy Shine Bonus 1,128 1st Energy Residential 40 1,127 Click Energy Ruby 1,124 Origin Energy Saver 1,124 Simply Energy Save 30 1,122 Simply Energy Hawks 2017 Plus 30 1,122 Simply Energy Gold Class Plus 30 1,122 Lumo Energy Advantage movers 1,112 Lumo Energy Advantage 1,112 Sumo Power 30% pre-pay monthly+6% bonus discount 1,100 Red Energy Living Energy Saver 1,095 Energy Australia Flexi saver home 1,075 Lumo Energy Advantage premium 1,067 Simply Energy Plus 35 1,066 Origin Energy Maximiser 1,058 Lumo Energy eDeal 1,021

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 209

Residential electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 1,528 QEnergy Home Discounter 1,436 QEnergy Freedom Home 1,436 Click Energy Natural 1,410 Origin Energy Connect 1,407 Origin Energy Supply 1,407 AGL Fixed 1,304 Origin Energy Rate Freeze (Single Rate) 1,271 Momentum Smilepower 1,170 Momentum Smilepower FLexi 1,112 Momentum Smilepower (demand) 972 Tango (Pacific Hydro) Vic Home Rate 967 Momentum Smile Power Flexi 927

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill

Residential electricity customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

210 Victorian Energy Market Report Appendix – Energy retail products and prices

3. Electricity offers – small business customers

3.1. Eastern Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in eastern Victoria (or the AusNet Services distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative small business electricity customer’s annual usage of 12,000 kWh.

Small business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$1,500 $3,000 $4,500 $6,000 Range of offers when discounts are received Range of offers when discounts are not received

Small business electricity customers – average estimated bills for typical small business customers

UNDISCOUNTED OFFERS 2016-17

Market $3,568

DISCOUNTED OFFERS

Market (discounts not applied) $4,155

Market (discounts applied) $3,221

Victorian Energy Market Report Appendix – Energy retail products and prices 211

Small business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Basic Business - Peak Only 4,664 Diamond Energy Pty Ltd Diamond Power 4,228 Energy Australia Rate Fix Business - Peak Only 4,110 Click Energy Click Business - Peak Only 4,011 Red Energy Living Energy Saver 3,957 GloBird Energy BizSave Flat Rate 3,934 Simply Energy Business Save 35 Tariff E 3,735 Click Energy Click Business Prime - Peak Only 3,709 CovaU Smart Saver Business Ausnet Single Rate 3,689 Dodo Power & Gas SP Ausnet Bus No Term Market Offer… 3,652 Powershop Australia Standard Saver 3,627 Sumo Power Business 37% Business Anytime 3,626 Commander Power & Gas SP AusNet Commander Business … 3,580 Energy Australia Everyday Saver Business - Peak Only 3,494 Energy Australia Basic Saver Business - Peak Only 3,411 Origin Energy BusinessSaver (Single Rate) 3,403 Origin Energy Business eSaver (Single Rate) 3,403 AGL Business Savers - Victoria small business electricity… 3,365 AGL Business Maximiser - Victoria small business electricity… 3,365 People Energy 35% Business On Time Saver - Business Peak… 3,248 1st Energy 1st Saver - Business 38 3,244 Next Business Energy Pty Ltd Ausnet Services Single Rate… 3,241 Lumo Energy Lumo Business Advantage (Residential Tariffs… 3,185 Lumo Energy Lumo Business Advantage Premium… 3,054 Powerdirect 36% Small Business Market Offer 2,419

$0 $2,000 $4,000 $6,000 $8,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

212 Victorian Energy Market Report Appendix – Energy retail products and prices

Small business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Standing offer 4,664 QEnergy Limited Freedom Biz Single Rate_NEE40 5,149 QEnergy Limited Biz Saver Single Rate_NEE40 5,149 QEnergy Limited Freedom Biz Single Rate 4,781 QEnergy Limited Biz Saver Single Rate 4,781 Diamond Energy Pty Ltd Diamond Power 4,698 Origin Energy Origin Supply (Single Rate) 4,540 Blue NRG Pty Ltd Super Saver E (Anytime) 4,504 ERM Business Energy Fixed Price until 30th June 2019- SR 4,164 ERM Business Energy Adjustable- SR 4,061 Momentum Energy Momentum Smile Power E (NASN19) 3,811 Momentum Energy Momentum SmilePower E (Anytime) 3,682 AGL Business Fixed - Victoria small business electricity… 3,622 Lumo Energy Lumo Business Premium 3,590 Momentum Energy Momentum Smile Power Flexi E (NASN19) 3,590 Momentum Energy Momentum Smile Power Flexi E (Anytime) 3,471 Pacific Hydro Retail Pty Ltd Vic Business Rate 3,296

$0 $2,000 $4,000 $6,000 $8,000 Estimated annual bill

Small business electricity customers – estimated annual bills of discounted offers, by discount percentage

$4,500 90%

$4,000 75% $3,500

$3,000 60%

$2,500 45% $2,000

$1,500 30% (%) offeredpercentageDiscount Annual estimated bill (discount met) (discount bill estimated Annual $1,000 15% $500

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 213

3.2. Western Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in western Victoria (or the Powercor distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative small business electricity customer’s annual usage of 12,000 kWh.

Small business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$1,500 $3,000 $4,500 $6,000 Range of offers when discounts are received Range of offers when discounts are not received

Small business electricity customers – average estimated bills for typical small business customers

UNDISCOUNTED OFFERS 2016-17

Market $3,046

DISCOUNTED OFFERS

Market (discounts not applied) $3,658

Market (discounts applied) $2,832

214 Victorian Energy Market Report Appendix – Energy retail products and prices

Small business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 3,993

Energy Australia Rate Fix Business 3,543

Diamond Energy Diamond Solar 3,222

Diamond Energy Diamond Power 3,222

Dodo (M2 Energy) No Term Market Offer 3,110

Globird BizSave 3,024

Red Energy Living Energy Saver 3,020

Origin Energy Business Savers 3,016

Origin Energy Business eSaver 3,016

Click Energy Business 2,946

Commander (M2 Energy) Business Offer 2,906

Commander (M2 Energy) Business Offer 2,906

Powershop Australia Standard Saver 2,868

People Energy 35% Business On Time Saver 2,829

Energy Australia Everyday Saver Business 2,821

1st Energy Saver - Business 38 2,807

AGL Business Maximiser 2,753

AGL Business Savers 2,753

Energy Australia Basic Saver Business 2,749

CovaU Smart Saver 2,744

Simply Energy Business Save 35 2,729

Simply Energy Business Save 35 2,729

Click Energy Business Prime 2,724

Sumo Power 37% Business Anytime 2,632

Lumo Energy Business Advantage 2,629

Lumo Energy Business Advantage Premium 2,521

Next Business Energy 12% Whole Bill Discount 2,389

Powerdirect 36% Small Business Market Offer 2,019

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 215

Small business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 3,993 Origin Energy Supply 3,993 Blue NRG Super Saver E 3,631 QEnergy Freedom Biz 3,455 QEnergy Biz Saver 3,455 AGL Business Fixed 2,997 Momentum SmilePower E 2,847 Lumo Energy Business Premium 2,695 Momentum Smile Power Flexi E 2,686 Tango (Pacific Hydro) Vic Business 2,485 Momentum SmilePower E Demand 2,313 Momentum Smile Power Flexi E Demand 2,198

$0 $1,000 $2,000 $3,000 $4,000 $5,000 Estimated annual bill

Small business electricity customers – estimated annual bills of discounted offers, by discount percentage

$3,500 90%

$3,000 75%

$2,500 60%

$2,000 45% $1,500

30% (%) offeredpercentageDiscount

Annual estimated bill (discountmet) bill estimated Annual $1,000

15% $500

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

216 Victorian Energy Market Report Appendix – Energy retail products and prices

3.3. Melbourne CBD and inner suburbs This section provides a summary of electricity offers generally available on 30 June 2017 in Melbourne CBD and inner suburbs (or the Citipower distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative small business electricity customer’s annual usage of 12,000 kWh.

Small business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$1,500 $3,000 $4,500 $6,000 Range of offers when discounts are received Range of offers when discounts are not received

Small business electricity customers – average estimated bills for typical small business customers

UNDISCOUNTED OFFERS 2016-17

Market $2,751

DISCOUNTED OFFERS

Market (discounts not applied) $3,326

Market (discounts applied) $2,609

Victorian Energy Market Report Appendix – Energy retail products and prices 217

Small business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 3,397

Energy Australia Rate Fix Business 3,191

Diamond Energy Diamond Solar 2,953

Diamond Energy Diamond Power 2,953

Globird BizSave 2,799

Red Energy Living Energy Saver 2,696

Dodo (M2 Energy) No Term market Offer 2,668

AGL Business Savers 2,612

AGL Business Maximiser 2,612

Powershop Australia Standard Saver 2,607

Click Energy Business 2,604

Commander (M2 Energy) Business Offer 2,603

Origin Energy BusinessSaver 2,580

Origin Energy Business eSaver 2,580

CovaU Smart Saver Business 2,580

1st Energy Business 38 2,564

Globird BizSave 2,557

Simply Energy Business Save 35 2,551

Energy Australia Everyday Saver Business 2,547

Energy Australia Basic Saver Business 2,485

Lumo Energy Business Advantage 2,441

Sumo Power 37% Business Anytime 2,409

Click Energy Business Prime 2,408

People Energy 35% Business On Time Saver 2,408

Lumo Energy Business Advantage Premium 2,341

Next Business Energy SME 12% Whole Bill Discount 2,130

Powerdirect 36% Victorian small business market offer 1,940

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

218 Victorian Energy Market Report Appendix – Energy retail products and prices

Small business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 3,397 Blue NRG Super Saver E 3,493 Origin Energy Supply 3,397 QEnergy Freedom Biz 3,367 QEnergy Biz Saver 3,367 ERM Business Energy Fixed Price until 30th June 2019 2,980 ERM Business Energy Adjustable 2,935 AGL Business Fixed 2,800 QEnergy Freedom Biz 2,733 QEnergy Biz Saver 2,733 Momentum SmilePower E 2,618 Lumo Energy Business Premium 2,588 Momentum Smile Power Flexi E 2,474 Tango (Pacific Hydro) Vic Business 2,197 Momentum SmilePower E Demand 2,195 Momentum SmilePower E Demand 2,125 Momentum Smile Power Flexi E Demand 2,087 Momentum Smile Power Flexi E Demand 2,021

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill

Small business electricity customers – estimated annual bills of discounted offers, by discount percentage

$3,500 90%

$3,000 75%

$2,500 60%

$2,000 45% $1,500

30% (%) offeredpercentageDiscount

Annual estimated bill (discountmet) bill estimated Annual $1,000

15% $500

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 219

3.4. South-east Melbourne and Mornington Peninsula This section provides a summary of electricity offers generally available on 30 June 2017 in east and south- east Melbourne and the Mornington Peninsula region (or the United Energy distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative small business electricity customer’s annual usage of 12,000 kWh.

Small business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$1,500 $3,000 $4,500 $6,000 Range of offers when discounts are received Range of offers when discounts are not received

Small business electricity customers – average estimated bills for typical small business customers

UNDISCOUNTED OFFERS 2016-17

Market $2,840

DISCOUNTED OFFERS

Market (discounts not applied) $3,508

Market (discounts applied) $2,600

220 Victorian Energy Market Report Appendix – Energy retail products and prices

Small business electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 4,320

Energy Australia Rate Fix Business 3,639

Diamond Energy Diamond Solar 3,116

Diamond Energy Diamond Power 3,116

Click Energy Business 3,010

People Energy 35% Business On Time Saver 2,950

Dodo (M2 Energy) No Term Market Offer 2,942

Globird BizSave 2,903

Powershop Australia Standard Saver 2,898

Red Energy Living Energy Saver 2,862

CovaU Smart Saver Business 2,852

AGL Business Savers 2,847

AGL Business Maximiser 2,847

Commander (M2 Energy) Business Offer 2,828

Origin Energy BusinessSaver 2,813

Origin Energy Business eSaver 2,813

Energy Australia Everyday Saver Business 2,784

Click Energy Business Prime 2,784

Simply Energy Business Save 35 2,772

1st Energy Business 38 2,753

Next Business Energy SME 12% Whole Bill Discount 2,735

Energy Australia Basic Saver Business 2,711

Sumo Power 37% Business Anytime 2,684

Lumo Energy Business Advantage 2,617

Simply Energy Business Aquire Plus 30 2,545

Lumo Energy Business Advantage Premium 2,509

Simply Energy Business Save 35 Demand 2,363

Simply Energy Business RACV PLUS 38 Demand 2,254

Simply Energy Business More 40 Demand 2,181

Simply Energy Business Extra 40 Demand 2,181

Simply Energy Business Stay 42 Demand 2,109

Powerdirect 36% Victoria small business market offer 2,032

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 221

Small business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 4,320

Origin Energy Supply 3,761

QEnergy Freedom Biz 3,641

QEnergy Biz Saver 3,641

Blue NRG Super Saver E 3,535

AGL Business Fixed 3,227

Momentum SmilePower E 2,868

Lumo Energy Business Premium 2,752

Tango (Pacific Hydro) Vic Business 2,750

Momentum Smile Power Flexi E 2,706

Momentum SmilePower E Demand 2,427

Momentum Smile Power Flexi E Demand 2,290

Momentum SmilePower E Demand 2,135

Momentum Smile Power Flexi E Demand 2,019

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill

Small business electricity customers – estimated annual bills of discounted offers, by discount percentage

$3,500 90%

$3,000 75%

$2,500 60%

$2,000 45% $1,500

30% (%) offeredpercentageDiscount

Annual estimated bill (discountmet) bill estimated Annual $1,000

15% $500

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

222 Victorian Energy Market Report Appendix – Energy retail products and prices

3.5. North-west Melbourne This section provides a summary of electricity offers generally available on 30 June 2017 in the northern and western metropolitan parts of Melbourne (or the Jemena distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative small business electricity customer’s annual usage of 12,000 kWh.

Small business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$1,500 $3,000 $4,500 $6,000 Range of offers when discounts are received Range of offers when discounts are not received

Small business electricity customers – average estimated bills for typical small business customers

UNDISCOUNTED OFFERS 2016-17

Market $3,104

DISCOUNTED OFFERS

Market (discounts not applied) $3,649

Market (discounts applied) $2,840

Victorian Energy Market Report Appendix – Energy retail products and prices 223

Small business electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 4,149 Energy Australia Rate Fix Business 3,547 Diamond Energy Diamond Solar 3,366 Diamond Energy Diamond Power 3,366 Globird BizSave Flat Rate 3,265 Click Energy Business 3,085 Powershop Australia Standard Saver 3,073 Dodo (M2 Energy) No Term Market Offer 3,017 Energy Australia Everyday Saver Business 3,001 CovaU Smart Saver Business 2,986 Simply Energy Business Save 35 2,957 Commander (M2 Energy) Business Offer 2,943 Red Energy Living Energy Saver 2,936 Energy Australia Basic Saver Business 2,929 Origin Energy BusinessSaver 2,907 Origin Energy Business eSaver 2,907 Click Energy Business Prime 2,853 People Energy 35% Business On Time Saver 2,842 Sumo Power 37% Business Anytime 2,811 1st Energy Business 38 2,808 Next Business Energy SME 12% Whole Bill Discount 2,776 Lumo Energy Business Advantage 2,774 AGL Business Savers 2,752 AGL Business Maximiser 2,752 Lumo Energy Business Advantage Premium 2,660 Powerdirect 36% Small Business Market Offer 1,979

$0 $1,000 $2,000 $3,000 $4,000 $5,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

224 Victorian Energy Market Report Appendix – Energy retail products and prices

Small business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 4,149 Next Business Energy Business Fixed 4,477 Sumo Power Super Saver E 4,124 Energy Australia Basic Business - Peak Only 4,042 QEnergy Basic Business 3,944 QEnergy Fixed Price until 30th June 2019 3,944 Blue NRG Business Energy Adjustable 3,943 QEnergy Business Premium 3,891 Origin Energy Smile Power E Demand 3,876 Diamond Energy Smile Power E 3,740 Tango (Pacific Hydro) Smile Power Flexi E Demand 3,683 ERM Business Energy Smile Power Flexi E 3,367 ERM Business Energy Single Rate SME 3,305 Momentum Supply 2,993 AGL Business Rate 2,973 Lumo Energy Business Flex 2,968 Momentum Freedom Biz 2,827 Momentum BizYourWay 2,768 Tango (Pacific Hydro) BizSaver 2,686 Momentum Business Single Rate 2,618

$0 $1,000 $2,000 $3,000 $4,000 $5,000 Estimated annual bill

Small business electricity customers – estimated annual bills of discounted offers, by discount percentage

$4,000 90%

$3,500 75%

$3,000

60% $2,500

$2,000 45%

$1,500

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $1,000

15% $500

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 225

4. Electricity offers – large business customers

4.1. Eastern Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in eastern Victoria (or the AusNet Services distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative large business electricity customer’s annual usage of 40,000 kWh.

Large business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$5,000 $10,000 $15,000 $20,000 Range of offers when discounts are received Range of offers when discounts are not received

Large business electricity customers – average estimated bills for typical large business customers

UNDISCOUNTED OFFERS 2016-17

Market $10,648

DISCOUNTED OFFERS

Market (discounts not applied) $12,518

Market (discounts applied) $9,490

226 Victorian Energy Market Report Appendix – Energy retail products and prices

Large business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Standing offer 14,803 Diamond Energy Diamond Power 13,539 Energy Australia Rate Fix Business 13,235 Click Energy Business 12,917 Globird BizSave Flat Rate 12,307 Red Energy Living Energy Saver 12,074 Click Energy Business Prime 11,945 Simply Energy Business Save Tariff E 11,909 CovaU Smart Saver Business 11,495 Dodo (M2 Energy) No Term Market Offer 11,283 Commander (M2 Energy) Business Offer 11,062 Powershop Australia Standard Saver 10,994 Energy Australia Everyday Saver Business 10,794 Sumo Power 37% Business Anytime 10,595 Energy Australia Basic Saver Business 10,508 Origin Energy Business Saver 10,491 Origin Energy Business eSaver 10,491 AGL Business Savers 10,342 AGL Business Maximiser 10,342 Next Business Energy SME 12% Whole Bill Discount 10,322 Lumo Energy Business Advantage 10,037 1st Energy Business 38 9,748 People Energy 35% On Time Saver - Business 9,709 Lumo Energy Business Advantage Premium 9,624 Powerdirect 36% Small Business Market Offer 7,028

$0 $5,000 $10,000 $15,000 $20,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 227

Large business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Standing offer 14,803 QEnergy Freedom Biz NEE40 15,534 QEnergy Biz Saver NEE40 15,534 QEnergy Freedom Biz 15,309 QEnergy Biz Saver 15,309 Origin Energy Supply 14,385 Blue NRG Super Saver E 14,274 ERM Business Energy Fixed Price until 30th June 2019 12,996 ERM Business Energy Energy Adjustable 12,668 AGL Business Fixed 11,496 Lumo Energy Business Premium 11,467 Momentum Smile Power E 11,329 Momentum Smile Power E Anytime 11,287 Momentum Smile Power Flexi E 10,607 Momentum Smile Power Flexi E Anytime 10,572 Tango (Pacific Hydro) Vic Business Rate 10,380

$0 $5,000 $10,000 $15,000 $20,000 Estimated annual bill

Large business electricity customers – estimated annual bills of discounted offers, by discount percentage

$16,000 90%

$14,000 75%

$12,000

60% $10,000

$8,000 45%

$6,000

30% Discountpercentage offered(%) Annual estimated bill (discountmet) bill estimated Annual $4,000

15% $2,000

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

228 Victorian Energy Market Report Appendix – Energy retail products and prices

4.2. Western Victoria This section provides a summary of electricity offers generally available on 30 June 2017 in western Victoria (or the Powercor distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative large business electricity customer’s annual usage of 40,000 kWh.

Large business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Large business electricity customers – average estimated bills for typical large business customers

UNDISCOUNTED OFFERS 2016-17

Market $8,900

DISCOUNTED OFFERS

Market (discounts not applied) $10,923

Market (discounts applied) $8,283

Victorian Energy Market Report Appendix – Energy retail products and prices 229

Large business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 12,135

Energy Australia Rate Fix 11,056

Diamond Energy Diamond Solar 9,973

Diamond Energy Diamond Power 9,973

Dodo (M2 Energy) No Term Market Offer 9,086

Red Energy Living Energy Saver 9,071

Globird BizSave 8,904

Origin Energy BusinessSaver 8,878

Origin Energy Business eSaver 8,878

Click Energy Business 8,779

People Energy 35% Business On Time Saver 8,507

Commander (M2 Energy) Business Offer 8,491

Commander (M2 Energy) Business Offer 8,491

Powershop Australia Standard Saver 8,427

Energy Australia Everyday Saver Business 8,330

Simply Energy Business Save 35 8,315

Click Energy Business Prime 8,118

Energy Australia Basic Saver Business 8,091

1st Energy Business 38 8,004

CovaU Smart Saver Business 7,979

Lumo Energy Business Advantage 7,893

AGL Business Savers 7,794

AGL Business Maximiser 7,794

Sumo Power 37% Business Anytime 7,613

Lumo Energy Business Advantage Premium 7,568

Next Business Energy SME 12% Whole Bill Discount 6,831

Powerdirect 36% Victoria Business Market Offer 5,349

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

230 Victorian Energy Market Report Appendix – Energy retail products and prices

Large business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 12,135 Origin Energy Supply 12,135 Blue NRG Super Saver E Anytime 10,869 QEnergy Freedom Biz 9,580 QEnergy Biz Saver 9,580 AGL Business Fixed 8,994 Momentum SmilePower E 8,063 Lumo Energy Business Premium 7,945 Momentum Smile Power Flexi E 7,555 Tango (Pacific Hydro) Vic Business 7,133 Momentum SmilePower E Demand 6,303 Momentum Smile Power Flexi E Demand 5,922

$0 $5,000 $10,000 $15,000 Estimated annual bill

Large business electricity customers – estimated annual bills of discounted offers, by discount percentage

$12,000 90%

$10,000 75%

$8,000 60%

$6,000 45%

$4,000 30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual

$2,000 15%

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 231

4.3. Melbourne CBD and inner suburbs This section provides a summary of electricity offers generally available on 30 June 2017 in Melbourne CBD and inner suburbs (or the Citipower distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative large business electricity customer’s annual usage of 40,000 kWh.

Large business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Large business electricity customers – average estimated bills for typical large business customers

UNDISCOUNTED OFFERS 2016-17

Market $7,914

DISCOUNTED OFFERS

Market (discounts not applied) $9,745

Market (discounts applied) $7,463

232 Victorian Energy Market Report Appendix – Energy retail products and prices

Large business electricity customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 10,204

Energy Australia Rate Fix Business 9,746

Diamond Energy Diamond Solar 8,989

Diamond Energy Diamond Power 8,989

Globird BizSave 8,138

Red Energy Living Energy Saver 7,813

Click Energy Business 7,786

Simply Energy Business Save 35 7,756

Dodo (M2 Energy) No Term Market Offer 7,707

Powershop Australia Standard Saver 7,619

Commander (M2 Energy) Business Offer 7,519

Origin Energy BusinessSaver 7,481

Origin Energy Business eSaver 7,481

CovaU Smart Saver Business 7,481

Lumo Energy Business Advantage 7,376

Globird BizSave 7,332

Energy Australia Everyday Saver Business 7,281

AGL Business Savers 7,228

AGL Business Maximiser 7,228

Click Energy Business Prime 7,200

1st Energy Business 38 7,123

Energy Australia Basic Saver Business 7,073

Lumo Energy Business Advantage Premium 7,073

Sumo Power 37% Business Anytime 6,881

People Energy 35% Business On Time Saver 6,822

Next Business Energy SME 12% Whole Bill Discount 6,178

Powerdirect 36% Victoria Small Business Market Offer 4,988

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 233

Large business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 10,204 Blue NRG Super Saver E 10,451 Origin Energy Supply 10,204 QEnergy Freedom Biz 9,915 QEnergy Biz Saver 9,915 ERM Business Energy Fixed Price until 30th June 2019 8,972 ERM Business Energy Adjustable 8,837 AGL Business Fixed 8,276 QEnergy Freedom Biz 7,895 QEnergy Biz Saver 7,895 Lumo Energy Business Premium 7,631 Momentum SmilePower E 7,367 Momentum Smile Power Flexi E Demand 6,907 Tango (Pacific Hydro) Vic Business 6,481 Momentum SmilePower E Demand 5,970 Momentum SmilePower E Demand 5,782 Momentum Smile Power Flexi E Demand 5,613 Momentum Smile Power Flexi E Demand 5,437

$0 $5,000 $10,000 $15,000

Estimated annual bill

Large business electricity customers – estimated annual bills of discounted offers, by discount percentage

$10,000 90%

$9,000 75% $8,000

$7,000 60% $6,000

$5,000 45%

$4,000

30% (%) offeredpercentageDiscount

$3,000 Annual estimated bill (discountmet) bill estimated Annual

$2,000 15% $1,000

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

234 Victorian Energy Market Report Appendix – Energy retail products and prices

4.4. South-east Melbourne and Mornington Peninsula This section provides a summary of electricity offers generally available on 30 June 2017 in east and south- east Melbourne and the Mornington Peninsula region (or the United Energy distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative large business electricity customer’s annual usage of 40,000 kWh.

Large business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Large business electricity customers – average estimated bills for typical large business customers

UNDISCOUNTED OFFERS 2016-17

Market $8,489

DISCOUNTED OFFERS

Market (discounts not applied) $10,630

Market (discounts applied) $7,722

Victorian Energy Market Report Appendix – Energy retail products and prices 235

Large business electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 13,364

Energy Australia Rate Fix Business 11,350

Diamond Energy Diamond Solar 9,605

Diamond Energy Diamond Power 9,605

Click Energy Business 9,416

Powershop Australia Standard Saver 8,857

Globird BizSave 8,783

Dodo (M2 Energy) No Term Market Offer 8,750

Click Energy Business Prime 8,707

People Energy 35% Business On Time Saver 8,680

CovaU Smart Saver Business 8,638

Red Energy Living Energy Saver 8,620

Simply Energy Business Save 35 8,589

Origin Energy BusinessSaver 8,502

Origin Energy Business eSaver 8,502

AGL Business Savers 8,454

AGL Business Maximiser 8,454

Commander (M2 Energy) Business Offer 8,413

Energy Australia Everyday Saver Business 8,182

Lumo Energy Business Advantage 8,086

Sumo Power 37% Business Anytime 8,018

1st Energy Business 38 7,951

Energy Australia Basic Saver Business 7,937

Next Business Energy SME 12% Whole Bill Discount 7,878

Simply Energy Business Aquire Plus 30 Demand 7,845

Lumo Energy Business Advantage Premium 7,754

Simply Energy Business Save 35 Demand 7,284

Simply Energy Business RACV PLUS 38 Demand 6,948

Simply Energy Business More 40 Demand 6,724

Simply Energy Business Extra 40 Demand 6,724

Simply Energy Business Stay 42 6,500

Powerdirect 36% Victoria small business market offer 5,736

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

236 Victorian Energy Market Report Appendix – Energy retail products and prices

Large business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 13,364 Origin Energy Supply 11,663 QEnergy Freedom Biz 10,836 QEnergy Biz Saver 10,836 Blue NRG Super Saver E 10,675 ERM Business Energy Fixed Price until 30th June 2019 10,114 ERM Business Energy Adjustable 9,851 AGL Business Fixed 9,827 Momentum SmilePower E 8,490 Lumo Energy Business Premium 8,448 Tango (Pacific Hydro) Vic Business 8,434 Momentum Smile Power Flexi E 7,953 Momentum SmilePower E Demand 7,167 Momentum Smile Power Flexi E Demand 6,714 Momentum SmilePower E Demand 6,195 Momentum Smile Power Flexi E Demand 5,810

$0 $5,000 $10,000 $15,000

Estimated annual bill

Large business electricity customers – estimated annual bills of discounted offers, by discount percentage

$12,000 90%

$10,000 75%

$8,000 60%

$6,000 45%

$4,000 30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual

$2,000 15%

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 237

4.5. North-west Melbourne This section provides a summary of electricity offers generally available on 30 June 2017 in the northern and western metropolitan parts of Melbourne (or the Jemena distribution area), as shown in the blue shaded area in the figure below.

The estimated annual bills shown in this section are based on a representative large business electricity customer’s annual usage of 40,000 kWh.

Large business electricity customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Large business electricity customers – average estimated bills for typical large business customers

UNDISCOUNTED OFFERS 2016-17

Market $9,270

DISCOUNTED OFFERS

Market (discounts not applied) $10,896

Market (discounts applied) $8,303

238 Victorian Energy Market Report Appendix – Energy retail products and prices

Large business electricity customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 12,722 Energy Australia Rate Fix Business 11,084 Diamond Energy Diamond Solar 10,510 Diamond Energy Diamond Power 10,510 Globird BizSave Flat Rate 9,733 Click Energy Business 9,595 Powershop Australia Standard Saver 9,295 Simply Energy Business Save 35 9,205 Dodo (M2 Energy) No Term Market Offer 9,022 CovaU Smart Saver Business 8,992 Energy Australia Everyday Saver Business 8,947 Click Energy Business Prime 8,873 Commander (M2 Energy) Business Offer 8,803 Red Energy Living energy Saver 8,778 Origin Energy BusinessSaver 8,721 Origin Energy Business eSaver 8,721 Energy Australia Basic Saver Business 8,708 Lumo Energy Business Advantage 8,589 Sumo Power 37% Business Anytime 8,306 Lumo Energy Business Advantage Premium 8,236 Next Business Energy SME 12% Whole Bill Discount 8,172 People Energy 35% Business On Time Saver 8,113 AGL Business Maximiser 8,068 AGL Business Savers 8,068 1st Energy Business 38 8,048 Powerdirect 36% Business Market Offer 5,489

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Victorian Energy Market Report Appendix – Energy retail products and prices 239

Large business electricity customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 12,722 Origin Energy Supply 11,951 Blue NRG Super Saver E 11,951 QEnergy Freedom Biz 11,777 QEnergy Biz Saver 11,777 ERM Business Energy Fixed Price until 30th June 2019 10,406 ERM Business Energy Adjustable 10,215 Lumo Energy Business premium 9,075 AGL Business Fixed 8,982 Momentum Smile Power Anytime 8,792 Momentum Smile Power Flexi E 8,239 Tango (Pacific Hydro) Business Rate 8,118 Momentum Smile Power Flexi E Demand 7,471

$0 $5,000 $10,000 $15,000

Estimated annual bill

Large business electricity customers – estimated annual bills of discounted offers, by discount percentage

$12,000 90%

$10,000 75%

$8,000 60%

$6,000 45%

$4,000 30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual

$2,000 15%

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

240 Victorian Energy Market Report Appendix – Energy retail products and prices

5. Gas offers – introduction

The following sections provide information on individual gas offers that were generally available from energy retailers on 30 June 2017. To compare offers, the prices from these offers have been used to calculate an annual bill based on a typical consumption level for a household or business.

The following sections are sorted by the offers that are available in different regions in Victoria. This is because there are different gas distribution (or network) areas in Victoria.

How to read offer range charts

The charts in this section show the range of offers Certain charts also show the standard contract of available in each region in Victoria, from the a retailer, highlighted in red. lowest to highest. Each chart generally presents In the example chart below, the standard contract the range of offers available to customers. Many from the local retailer of the region is shown as a offers in Victoria usually involved conditional benchmark – it is a useful benchmark as it would discounts, such as paying on time in order to be the price paid by customers who have not receive a discount off an energy bill. entered a market contract since the The charts in this part generally show how much commencement of retail competition. you might pay, depending on whether you meet the conditions of your discount, as per the example chart below. Origin Energy Standing offer 1,555 Standing offers Energy Australia Rate Fix 1,699 Origin Energy Supply 1,555 Undiscounted offers Origin Energy Connect 1,555 Origin Energy Rate Freeze 1,453 Discounted offers Momentum Gas - AGN 1,408

$0 $500 $1,000 $1,500 $2,000 $2,500 $0 $500 $1,000 $1,500 $2,000 Estimated annual bill Range of offers when discounts are received

Range of offers when discounts are not received About 8 per cent of residential and 19 per cent of As per the example chart, the coloured bar shows small business customers are on standard offers the annual bill of a range of conditional offers: with the original incumbent retailers.  If the customer met all the conditions, they The offers reviewed in this section are limited to would pay a bill equal to the amount shown in flat and block tariff offers. the blue bar, depending on the offer they are on from that retailer.  If the customer did not meet any of the conditions, their bill would be at the far right of the orange bar. If the customer met some conditions their bill would be somewhere within the orange bar. Victorian Energy Market Report Appendix – Energy retail products and prices 241

6. Gas offers – residential customers

6.1. Northern and eastern Victoria This section provides a summary of gas offers generally available on 30 June 2017 in northern and eastern Victoria (or the distribution area), as shown in the red area in the figure below.

There are also different offers available in six different supply zone areas within this region – Central, Cardinia, Bairnsdale, Murray, North and Mildura supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a typical residential gas customer’s annual usage of 54.4 GJ.

Central supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,327

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,358

Market (discounts applied) $1,176

242 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 2 Momentum 2 Origin Energy 14 Range of offers (including Energy Australia 8 whether discounts are met or Click Energy 6 unmet) Dodo (M2 Energy) 4 Range of offers when discount Alinta Energy 4 conditions are not met Red Energy 4 Lumo Energy 12 AGL 8 Simply Energy 16 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Origin Energy 4 Energy Australia 2 Range of offers when discount Click Energy 4 conditions are met Dodo (M2 Energy) 2 Range of offers when discount Alinta Energy 2 conditions are not met Red Energy 2 Lumo Energy 10 Highest standard contract offer AGL 4 Simply Energy 9

average of lowest market offers

$1,000 $1,500 $2,000 Range of estimated annual bills ($) Victorian Energy Market Report Appendix – Energy retail products and prices 243

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Standing offer 1,517 CovaU Smart Saver 1,435 Energy Australia Anytime Saver - Home 1,345 Energy Australia Anytime Saver - Home 1,329 Origin Energy Everyday 1,297 Click Energy Comfort 1,255 Simply Energy Save 30/15 (Origin South East, Tru East area) 1,229 Simply Energy Hawks 2017 Plus 30/15 (Origin South East,… 1,229 Simply Energy Gold Plus 30/15 (Origin South East, Tru East… 1,229 Origin Energy Saver 1,209 Lumo Energy Movers 1,202 Energy Australia Flexi Saver - Home 1,202 Dodo (M2 Energy) Gas Market offer 1,189 Origin Energy Maximiser 1,187 Energy Australia Flexi Saver - Home 1,187 Click Energy Amber 1,161 Simply Energy Plus 35/20 (Origin South East, Tru East) 1,157 Simply Energy Save 30/15 (AGL North area) 1,138 Simply Energy Hawks 2017 Plus 30/15 (AGL North area) 1,138 Simply Energy Gold Plus 30/15 (AGL North area) 1,138 Dodo (M2 Energy) Gas Market Offer 1,134 AGL Savers 1,130 Lumo Energy Advantage Movers 1,127 Lumo Energy Advantage 1,127 Alinta Energy Fair Deal Gas (central 1) 1,127 Red Energy Gas Easy Saver 1,123 Alinta Energy Fair Deal Gas (central 2) 1,115 AGL Set and Forget 1,110 Lumo Energy eDeal 1,101 Lumo Energy Advantage Premium 1,101 AGL Savers 1,099 Simply Energy Plus 30/25 (AGL North area) 1,071 $0 $500 $1,000 $1,500 $2,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Standing offer 1,517 Energy Australia Rate Fix - Home 1,447 Energy Australia Rate Fix - Home 1,428 Origin Energy Supply 1,352 Origin Energy Connect 1,352 Momentum Gas - AGN 1,262 Origin Energy Rate Freeze 1,258 AGL Fixed 1,243

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

244 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 245

Cardinia supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,543

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,681

Market (discounts applied) $1,469

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 Alinta Energy 2 Click Energy 3 Red Energy 2 Range of offers (including whether discounts are met Lumo Energy 6 or unmet) Momentum 2 Energy Australia 4 Origin Energy 7 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 Alinta Energy 1 Click Energy 2 Range of offers when discount Red Energy 1 conditions are met Range of offers when discount Lumo Energy 5 conditions are not met Energy Australia 1 Origin Energy 2 Highest standard contract offer

average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($) 246 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Click Energy Comfort 1,588 Energy Australia Anytime Saver - Home 1,564 Lumo Energy Movers 1,552 Alinta Energy Fair Deal Gas 1,518 Origin Energy Everyday 1,490 Click Energy Amber 1,469 Lumo Energy Advantage Movers 1,466 Lumo Energy Advantage 1,466 Red Energy Easy Saver 1,441 Lumo Energy eDeal 1,432 Lumo Energy Advantage Premium 1,432 Energy Australia Flexi Saver - Home 1,398 Origin Energy Saver 1,386 Origin Energy Maximiser 1,360

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Energy Australia Rate Fix 1,699 Origin Energy Supply 1,555 Origin Energy Connect 1,555 Origin Energy Rate Freeze 1,453 Momentum Gas - AGN 1,408

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,650 90%

$1,600 75% $1,550

$1,500 60%

$1,450 45% $1,400

$1,350 30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual

$1,300 15% $1,250

$1,200 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 247

Bairnsdale supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,596

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,656

Market (discounts applied) $1,457

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 Energy Australia 4

AGL 4 Range of offers (including whether discounts are met Alinta Energy 2 or unmet) Origin Energy 8

Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 Energy Australia 1

AGL 2 Range of offers when discount conditions are met Alinta Energy 1 Range of offers when discount conditions are not met Origin Energy 2 Highest standard contract offer

average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($) 248 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Energy Australia Anytime Saver 1,629 Origin Energy Everyday 1,490 AGL Savers 1,475 Energy Australia Flexi Saver 1,461 AGL Set and Forget 1,449 Alinta Energy Fair Deal Gas 1,407 Origin Energy Saver 1,386 Origin Energy Maximiser 1,360

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Energy Australia Rate Fix 1,768 Alinta Energy Standing offer 1,611 AGL Fixed 1,603 Origin Energy Supply 1,555 Origin Energy Connect 1,555 Origin Energy Rate Freeze 1,453

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,650 90%

$1,600 75% $1,550

$1,500 60%

$1,450 45% $1,400

$1,350 30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual

$1,300 15% $1,250

$1,200 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption) Victorian Energy Market Report Appendix – Energy retail products and prices 249

Murray supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,371

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,458

Market (discounts applied) $1,269

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 2 Origin Energy 7 AGL 4 Range of offers (including Alinta Energy 2 whether discounts are met or Momentum unmet) 2 Range of offers when discount Red Energy 2 conditions are not met Click Energy 3 Energy Australia 4 Lumo Energy 6 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Origin Energy 2 Range of offers when discount AGL 2 conditions are met Alinta Energy 1 Range of offers when discount Red Energy 1 conditions are not met Click Energy 2 Energy Australia 1 Highest standard contract offer Lumo Energy 5

average of lowest market offers

$1,000 $1,500 $2,000 Range of estimated annual bills ($) 250 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Origin Energy Everyday 1,490 Origin Energy Savers 1,386 CovaU Smart Saver 1,372 Origin Energy Maximiser 1,360 Energy Australia Anytime Saver 1,331 AGL Savers 1,315 Click Energy Comfort 1,301 AGL Set and Forget 1,292 Alinta Energy Fair Deal Gas 1,290 Lumo Energy Movers 1,280 Red Energy Gas Easy Saver 1,213 Lumo Energy Advantage Movers 1,209 Lumo Energy Advantage 1,209 Click Energy Amber 1,203 Energy Australia Flexi Saver - Home 1,187 Lumo Energy eDeal 1,181 Lumo Energy Advantage Premium 1,181

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,555 Origin Energy Supply 1,555 Origin Energy Connect 1,555 AGL Fixed 1,461 Origin Energy Rate Freeze 1,453 Energy Australia Rate Fix - Home 1,434 Momentum Gas - AGN 1,241

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 251

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

252 Victorian Energy Market Report Appendix – Energy retail products and prices

North supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,322

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,375

Market (discounts applied) $1,193

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017

CovaU 2 Dodo (M2 Energy) 1 Momentum 2 Range of offers (including Origin Energy 7 whether discounts are met or Energy Australia 4 unmet) Click Energy 3 Range of offers when discount Simply Energy 4 conditions are not met AGL 4 Red Energy 2 Lumo Energy 6 Alinta Energy 2 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000

Range of estimated annual bills ($)

Victorian Energy Market Report Appendix – Energy retail products and prices 253

Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Origin Energy 2 Energy Australia 1 Range of offers when discount conditions are met Click Energy 2 Range of offers when discount Simply Energy 4 conditions are not met AGL 2 Red Energy 1 Lumo Energy 5 Highest standard contract offer Alinta Energy 1

average of lowest market offers

$1,000 $1,500 $2,000 Range of estimated annual bills ($)

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,352 CovaU Smart Saver 1,388 Energy Australia Anytime Saver 1,320 Origin Energy Everyday 1,297 Click Energy Comfort 1,272 Simply Energy Save 30/15 1,223 Simply Energy Hawks 2017 Plus 30/15 1,223 Simply Energy Gold Plus 30/15 1,223 Origin Energy Savers 1,209 Lumo Energy Movers 1,206 Origin Energy Maximiser 1,187 Energy Australia Flexi Saver - Home 1,179 Click Energy Amber 1,176 Simply Energy Plus 35/20 1,151 AGL Savers 1,148 Lumo Energy Advantage Movers 1,139 Lumo Energy Advantage 1,139 AGL Set and Forget 1,127 Red Energy Gas Easy Saver 1,119 Lumo Energy eDeal 1,112 Lumo Energy Advantage Premium 1,112 Alinta Energy Fair Deal Gas 1,090 $0 $500 $1,000 $1,500 $2,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

254 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,352 Energy Australia Rate Fix 1,418 Origin Energy Connect 1,352 Origin Energy Supply 1,352 AGL Fixed 1,260 Origin Energy Rate Freeze 1,254 Momentum Gas - AGN 1,249

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90%

$1,400 75%

$1,200

60% $1,000

$800 45%

$600

30% (%) offeredpercentageDiscount Annual estimated bill (discountmet) bill estimated Annual $400

15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption) Victorian Energy Market Report Appendix – Energy retail products and prices 255

Mildura supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,719

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,743

Market (discounts applied) $1,581

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017

Origin Energy 7

Range of offers (including whether discounts are met or unmet)

average of lowest market offers Highest standard contract offer

$1,000 $1,500 $2,000 Range of estimated annual bills ($)

Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017

Origin Energy 2

Range of offers when discount conditions are met Range of offers when discount conditions are not met average of lowest market offers Highest standard contract offer $1,000 $1,500 $2,000 Range of estimated annual bills ($)

256 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,743 Origin Energy Everyday 1,670 Origin Energy Saver 1,552 Origin Energy Maximiser 1,523

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,743 Origin Energy Supply 1,743 Origin Energy Connect 1,743 Origin Energy Rate Freeze 1,670

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 257

6.2. Western Victoria This section provides a summary of gas offers generally available on 30 June 2017 in western Victoria (or the AusNet Services distribution area), as shown in the red area in the figure below.

There are also different offers available in six different supply zone areas within this region – Central, Adjoining Central, West, and Adjoining West supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a typical residential gas customer’s annual usage of 54.4 GJ.

Central supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,423

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,417

Market (discounts applied) $1,228

258 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Origin Energy 6 Click Energy 2 Alinta Energy 2 Red Energy 2 AGL 3 Energy Australia 6 Range of offers (including whether Lumo Energy 8 discounts are met or unmet) Dodo (M2 Energy) 2 Simply Energy 5 Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of conditionally discounted market offers as at 30 June 2017 CovaU 1 Origin Energy 2 Click Energy 2 Alinta Energy 2 Red Energy 2 Range of offers when discount AGL 2 conditions are met Energy Australia 2 Lumo Energy 8 Range of offers when discount Dodo (M2 Energy) 2 conditions are not met Simply Energy 5 Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250 Range of estimated annual bills ($)

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,600 90% met) $1,400 75% $1,200 60% $1,000

$800 45%

$600 30%

Annual estimated bill (discount bill estimated Annual $400

15% (%) offeredpercentageDiscount $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 259

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing Victoria residential gas offer 1,387 Energy Australia Basic - Home (T1) 1,558 CovaU Smart Saver Residential Ausnet Services - Central 1,485 Origin Energy Origin Everyday 1,377 Energy Australia Anytime Saver - Home (T1) 1,369 Click Energy Click Comfort - AusNet Central 2 - Tariff V… 1,364 Energy Australia Anytime Saver - Home (A1) 1,332 Origin Energy Origin Saver 1,286 Red Energy Gas Easy Saver 1,271 Origin Energy Origin Maximiser 1,263 Click Energy Click Amber - AusNet Central 2 - Tariff V… 1,262 Lumo Energy Lumo Movers 1,252 Energy Australia Flexi Saver - Home (T1) 1,227 AGL Savers Victoria residential gas offer 1,223 Energy Australia Flexi Saver - Home (A1) 1,192 Lumo Energy Lumo Advantage Movers 1,183 Lumo Energy Lumo Advantage 1,183 Lumo Energy Lumo eDeal 1,165 Lumo Energy Lumo Advantage Premium 1,165 Dodo Power & Gas AusNet Gas Res Market Offer (G3SC1R-… 1,153 Dodo Power & Gas AusNet Gas Res Market Offer (G3SC2R-… 1,144 Simply Energy Simply Save 30/15 (AGL North, Tru Central) 1,138 Simply Energy Simply Hawks 2017 PLUS 30/15 (AGL North,… 1,138 Simply Energy Simply Gold Plus 30/15 (AGL North, Tru… 1,138 Simply Energy Simply Plus 35/20 (AGL North, Tru Central) 1,071

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing Victoria residential gas offer 1,387 Energy Australia Basic - Home (T1) 1,558 Energy Australia Rate Fix - Home (T1) 1,467 Origin Energy Origin Supply 1,434 Origin Energy Origin Connect 1,434 Energy Australia Rate Fix - Home (A1) 1,427 AGL Fixed Victoria residential gas offer 1,351 Origin Energy Rate Freeze 1,333

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

260 Victorian Energy Market Report Appendix – Energy retail products and prices

Adjoining central supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $1,000 $2,000 $3,000 $4,000

Range of offers when discounts are received Range of offers when discounts are not received Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,548

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,601

Market (discounts applied) $1,409

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017

CovaU 1 Click Energy 2 Red Energy 1 Momentum 1 Origin Energy 6 Energy Australia 3 Range of offers (including whether Alinta Energy 1 discounts are met or unmet) AGL 6

Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of conditionally discounted market offers as at 30 June 2017 CovaU 1 Click Energy 2 Red Energy 1 Origin Energy 2 Range of offers when discount conditions are met Energy Australia 1 Alinta Energy 1 Range of offers when discount AGL 5 conditions are not met

Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250 Range of estimated annual bills ($) Victorian Energy Market Report Appendix – Energy retail products and prices 261

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Basic - Home (T5) 1,760 CovaU Smart Saver Residential Ausnet Services -… 1,755 Click Energy Click Comfort - Adjoining Central - Tariff V… 1,617 Origin Energy Origin Everyday 1,544 Energy Australia Anytime Saver - Home (T5) 1,542 Click Energy Click Amber - Adjoining Central - Tariff V… 1,495 Red Energy Gas Easy Saver 1,457 Origin Energy Origin Saver 1,439 Origin Energy Origin Maximiser 1,413 Energy Australia Flexi Saver - Home (T5) 1,384 AGL Savers Victoria residential gas offer 1,251 AGL Set and Forget Victoria residential gas offer 1,228

$0 $500 $1,000 $1,500 $2,000 $2,500 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Basic - Home (T5) 1,760

Energy Australia Rate Fix - Home (T5) 1,664

Origin Energy Origin Supply 1,609

Origin Energy Origin Connect 1,609

Origin Energy Rate Freeze 1,532

Momentum Energy Momentum Gas - Ausnet… 1,441

AGL Standing Victoria residential gas offer 1,421

AGL Fixed Victoria residential gas offer 1,385

$0 $500 $1,000 $1,500 $2,000 $2,500 Estimated annual bill

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$2,000 90%

met) $1,800 75% $1,600

$1,400 60% $1,200

$1,000 45%

$800 30% $600

Annual estimated bill (discount bill estimated Annual $400 15% $200 (%) offeredpercentageDiscount

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

262 Victorian Energy Market Report Appendix – Energy retail products and prices

West supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,259

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,326

Market (discounts applied) $1,149

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 2 Red Energy 1 Click Energy 2 Origin Energy 6 Momentum 1 AGL 5 Alinta Energy 1 Energy Australia 3 Range of offers (including whether Lumo Energy 7 discounts are met or unmet) Simply Energy 4 Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of conditionally discounted market offers as at 30 June 2017 CovaU 2 Red Energy 1 Click Energy 2 Origin Energy 2 AGL 4 Range of offers when discount conditions are met Alinta Energy 1 Energy Australia 1 Range of offers when discount Lumo Energy 7 conditions are not met Simply Energy 4 Highest standard contract offer average of lowest market offers $750 $1,250 $1,750 $2,250 Range of estimated annual bills ($) Victorian Energy Market Report Appendix – Energy retail products and prices 263

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Basic - Home (T3) 1,355

CovaU Smart Saver Residential Ausnet Services - Adjoining… 1,638

CovaU Smart Saver Residential Ausnet Services - West 1,368

Origin Energy Origin Everyday 1,259

Click Energy Click Comfort - AusNet West - Tariff V… 1,255

Energy Australia Anytime Saver - Home (T3) 1,195

Origin Energy Origin Saver 1,178

Red Energy Gas Easy Saver 1,165

Click Energy Click Amber - AusNet West - Tariff V… 1,160

Origin Energy Origin Maximiser 1,158

Lumo Energy Lumo eDeal 1,155

Lumo Energy Lumo Advantage Premium 1,155

AGL Savers Victoria residential gas offer 1,147

Lumo Energy Lumo Movers 1,142

AGL Set and Forget Victoria residential gas offer 1,126

Lumo Energy Lumo Advantage Movers 1,079

Lumo Energy Lumo Advantage 1,079

Energy Australia Flexi Saver - Home (T3) 1,068

Simply Energy Simply Save 30/15 (Tru West) 1,038

Simply Energy Simply Hawks 2017 PLUS 30/15 (Tru West) 1,038

Simply Energy Simply Gold Plus 30/15 (Tru West) 1,038

Simply Energy Simply Plus 35/20 (Tru West) 977

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Basic - Home (T3) 1,355

Origin Energy Origin Supply 1,310

Origin Energy Origin Connect 1,310

AGL Fixed Victoria residential gas offer 1,278

Energy Australia Rate Fix - Home (T3) 1,270

Origin Energy Rate Freeze 1,212

Momentum Energy Momentum Gas - Ausnet West 1,127

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

264 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,800 90%

met) $1,600 75% $1,400

$1,200 60%

$1,000 45% $800

$600 30%

Annual estimated bill (discount bill estimated Annual $400

15% (%) offeredpercentageDiscount $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 265

Adjoining west supply zone

Residential gas customers – range of all offers generally available

Standing offers Undiscounted offers Discounted offers

$0 $500 $1,000 $1,500 $2,000 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,555

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,578

Market (discounts applied) $1,378

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017

CovaU 0 Origin Energy 6 AGL 5 Click Energy 2 Red Energy 1 Alinta Energy 1 Range of offers (including whether Lumo Energy 5 discounts are met or unmet) Energy Australia 3

Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250

Range of estimated annual bills ($) Residential gas customers – range of all discounted market offers generally available, by retailer

Number of conditionally discounted market offers as at 30 June 2017 Origin Energy 2 AGL 4 Click Energy 2 Red Energy 1 Range of offers when discount conditions are met Alinta Energy 1 Lumo Energy 5 Range of offers when discount Energy Australia 1 conditions are not met

Highest standard contract offer average of lowest market offers

$750 $1,250 $1,750 $2,250 Range of estimated annual bills ($) 266 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Basic - Home (T6) 1,477

Origin Energy Origin Everyday 1,544

Click Energy Click Comfort - Adjoining West - Tariff V… 1,508

AGL Savers Victoria residential gas offer 1,449

Origin Energy Origin Saver 1,439

AGL Set and Forget Victoria residential gas offer 1,422

Origin Energy Origin Maximiser 1,413

Lumo Energy Lumo Movers 1,400

Click Energy Click Amber - Adjoining West - Tariff V… 1,394

Red Energy Gas Easy Saver 1,363

Lumo Energy Lumo Advantage Movers 1,322

Lumo Energy Lumo Advantage 1,322

Energy Australia Anytime Saver - Home (T6) 1,298

Lumo Energy Lumo eDeal 1,291

Lumo Energy Lumo Advantage Premium 1,291

Energy Australia Flexi Saver - Home (T6) 1,163

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Basic - Home (T6) 1,477

Origin Energy Origin Supply 1,609

Origin Energy Origin Connect 1,609

AGL Fixed Victoria residential gas offer 1,591

Origin Energy Rate Freeze 1,532

Energy Australia Rate Fix - Home (T6) 1,389

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,800 90%

met) $1,600 75% $1,400

$1,200 60%

$1,000 45% $800

$600 30%

$400

Annual estimated bill (discount bill estimated Annual 15%

$200 Discountpercentage offered(%)

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

Victorian Energy Market Report Appendix – Energy retail products and prices 267

6.3. East Melbourne This section provides a summary of gas offers generally available on 30 June 2017 in inner and outer east Melbourne and the South Gippsland region (or the Multinet Gas distribution area), as shown in the red area in the figure below.

There are also different offers available in two main different supply zone areas within this region – Metro and Yarra Valley supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a typical residential gas customer’s annual usage of 54.4 GJ.

Metro supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,387

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,409

Market (discounts applied) $1,221

268 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 2 Click Energy 6 AGL 8 Origin Energy 13 Range of offers (including Momentum 2 whether discounts are met or Energy Australia 8 unmet) Lumo Energy 12 Simply Energy 9 Red Energy 4 Dodo (M2 Energy) 6 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($)

Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Click Energy 4 AGL 4 Range of offers when discount Origin Energy 3 conditions are met Energy Australia 2 Range of offers when discount Lumo Energy 10 conditions are not met Simply Energy 5 Red Energy 2 Highest standard contract offer Dodo (M2 Energy) 4 average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($)

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$1,800 90%

$1,600 75% $1,400

$1,200 60%

met) $1,000 45% $800

$600 30% Annual estimated bill (discount bill estimated Annual

$400 Discount percentage offered (%) offeredpercentageDiscount 15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption) Victorian Energy Market Report Appendix – Energy retail products and prices 269

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 1,459 Origin Energy Standing offer 1,416 CovaU Smart Saver 1,616 Click Energy Comfort 1,387 Origin Energy Everyday 1,357 Energy Australia Anytime Saver Home 1,290 Energy Australia Anytime Saver Home 1,290 Click Energy Amber 1,282 AGL Savers 1,281 Origin Energy Saver 1,265 AGL Set and Forget 1,257 Lumo Energy Movers 1,242 Origin Energy Maximiser 1,241 Simply Energy Save 30/15 1,195 Simply Energy Hawks 2017 PLUS 30/15 1,195 Simply Energy Gold Plus 30/15 1,195 Red Energy Gas Easy Saver 1,178 Lumo Energy Advantage Movers 1,173 Lumo Energy Advantage 1,173 Dodo (M2 Energy) Residential Market Offer 1,166 Energy Australia Flexi Saver Home 1,151 Energy Australia Flexi Saver Home 1,149 Lumo Energy eDeal 1,137 Lumo Energy Advantage Premium 1,137 Simply Energy Plus 35/20 1,125 Dodo (M2 Energy) Residential Market Offer 1,089

$0 $500 $1,000 $1,500 $2,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 1,459 Origin Energy Standing offer 1,416 AGL Fixed 1,431 AGL Fixed 1,424 Origin Energy Supply 1,416 Origin Energy Connect 1,416 Energy Australia Rate Fix Home 1,387 Energy Australia Rate Fix Home 1,383 Origin Energy Rate Freeze 1,337 Momentum Multinet Metro 1,208

$0 $500 $1,000 $1,500 $2,000 Estimated annual bill

270 Victorian Energy Market Report Appendix – Energy retail products and prices

Yarra Valley supply zone

Residential gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $500 $1,000 $1,500 $2,000 $2,500 Range of offers when discounts are received Range of offers when discounts are not received

Residential gas customers – average estimated bills for typical residential customers

UNDISCOUNTED OFFERS 2016-17

Market $1,464

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $1,531

Market (discounts applied) $1,326

Residential gas customers – range of all market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 2 Click Energy 3 AGL 4 Origin Energy 8 Range of offers (including Momentum 2 whether discounts are met or Lumo Energy 6 unmet) Red Energy 2 Dodo (M2 Energy) 3 Energy Australia 12 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($)

Victorian Energy Market Report Appendix – Energy retail products and prices 271

Residential gas customers – range of all discounted market offers generally available, by retailer

Number of market offers as at 30 June 2017 CovaU 1 Click Energy 2 AGL 2 Range of offers when discount Origin Energy 2 conditions are met Range of offers when discount Lumo Energy 5 conditions are not met Red Energy 1 Dodo (M2 Energy) 2 Energy Australia 3 Highest standard contract offer average of lowest market offers

$1,000 $1,500 $2,000 $2,500

Range of estimated annual bills ($)

Residential gas customers – estimated annual bills of discounted offers, by discount percentage

$2,000 90%

$1,800 75% $1,600

$1,400 60%

$1,200 met)

$1,000 45%

$800 30%

$600 Annual estimated bill (discount bill estimated Annual

$400 (%) offeredpercentageDiscount 15% $200

$0 0% Total discounted annual bill ($) Discount amount (% of bill) Discount amount (% of consumption)

272 Victorian Energy Market Report Appendix – Energy retail products and prices

Residential gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 1,562 CovaU Smart Saver 1,726 Click Energy Comfort 1,502 Origin Energy Everyday 1,496 AGL Savers 1,407 Lumo Energy Movers 1,393 Origin Energy Saver 1,390 Click Energy Amber 1,389 AGL Set and Forget 1,381 Origin Energy Maximiser 1,363 Lumo Energy Advantage Movers 1,316 Lumo Energy Advantage 1,316 Energy Australia Anytime Saver Home 1,286 Lumo Energy eDeal 1,285 Lumo Energy Advantage Premium 1,285 Red Energy Gas Easy Saver 1,280 Energy Australia Anytime Saver Home 1,266 Energy Australia Anytime Saver Home 1,266 Dodo (M2 Energy) Residential Market Offer 1,198 Energy Australia Flexi Saver Home 1,144 Energy Australia Flexi Saver Home 1,126 Energy Australia Flexi Saver Home 1,126

$0 $500 $1,000 $1,500 $2,000 $2,500

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Residential gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 1,562 Origin Energy Connect 1,562 Origin Energy Supply 1,562 AGL Fixed 1,552 Origin Energy Rate Freeze 1,474 Energy Australia Rate Fix Home 1,384 Energy Australia Rate Fix Home 1,362 Energy Australia Rate Fix Home 1,362 Momentum Multinet Yarra Valley 1,319

$0 $500 $1,000 $1,500 $2,000 $2,500 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 273

7. Gas offers – business customers

7.1. Northern and eastern Victoria This section provides a summary of gas offers generally available on 30 June 2017 in northern and eastern Victoria (or the Australian Gas Networks distribution area), as shown in the red area in the figure below.

There are also different offers available in six different supply zone areas within this region – Central, Cardinia, Bairnsdale, Murray, North and Mildura supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a representative business gas customer’s annual usage of 500 GJ.

Central supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $7,917

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $9,015

Market (discounts applied) $7,164

274 Victorian Energy Market Report Appendix – Energy retail products and prices

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 8,183

CovaU Smart Saver Business 9,385

Lumo Energy Business Advantage 7,794

Lumo Energy Business Advantage Premium 7,610

Energy Australia Everyday Saver 7,113

AGL Business Savers 7,088

Energy Australia Everyday Saver 7,076

AGL Business Savers 7,001

Origin Energy BusinessSaver 6,997

Origin Energy Business eSaver 6,997

Simply Energy Business Save 35/30 6,954

Simply Energy Business Save 35/30 6,954

Energy Australia Basic Saver Business 6,943

Energy Australia Basic Saver Business 6,907

Click Energy Business Prime 6,835

Click Energy Business prime 6,835

AGL Business Maximiser 6,834

Simply Energy Business Save 35/30 6,691

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 8,183 Energy Australia Rate Fix Business 8,678 Energy Australia Rate Fix Business 8,626 Origin Energy Supply 8,183 AGL Fixed 7,779 Momentum AGN Central 7,733 Lumo Energy Business Premium 7,029

$0 $5,000 $10,000 $15,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 275

Cardinia supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $11,939

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $12,711

Market (discounts applied) $10,665

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 12,635

Lumo Energy Business Advantage 11,590

Lumo Energy Business Advantage Premium 11,317

Origin Energy BusinessSaver 10,785

Origin Energy Business eSaver 10,785

Click Energy Business Prime 10,381

Energy Australia Everyday Saver 10,020

Energy Australia Basic Saver 9,777

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 12,635

Origin Energy Supply 12,635

Energy Australia Rate Fix 12,313

Momentum AGN Cardinia 10,732

$0 $5,000 $10,000 $15,000 Estimated annual bill

276 Victorian Energy Market Report Appendix – Energy retail products and prices

Bairnsdale supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $10,415

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $10,880

Market (discounts applied) $8,868

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 10,250

AGL Business Savers 9,252

AGL Business Maximiser 9,030

Energy Australia Everyday Saver 8,804

Origin Energy BusinessSaver 8,766

Origin Energy Business eSaver 8,766

Energy Australia Basic Saver 8,593

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 10,250

Energy Australia Rate Fix 10,779

Origin Energy Supply 10,250

AGL Fixed 10,080

$0 $5,000 $10,000 $15,000 Estimated annual bill Victorian Energy Market Report Appendix – Energy retail products and prices 277

Murray supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $8,811

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $9,951

Market (discounts applied) $8,278

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 8,963 CovaU Smart Saver Business 8,972 Lumo Energy Business Advantage 8,754 Lumo Energy Business Advantage Premium 8,548 Energy Australia Everyday Saver 8,093 Energy Australia Basic Saver Business 7,900 AGL Business Savers 7,800 Origin Energy BusinessSaver 7,658 Origin Energy Business eSaver 7,658 AGL Business Maximiser 7,614 Click Energy Business prime 7,543

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 8,963 Energy Australia Rate Fix Business 9,893 Origin Energy Supply 8,963 AGL Fixed 8,608 Momentum AGN Murray 8,422

$0 $5,000 $10,000 $15,000 Estimated annual bill

278 Victorian Energy Market Report Appendix – Energy retail products and prices

North supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $8,012

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $8,903

Market (discounts applied) $7,368

Business gas customers – estimated annual bills of discounted market offers, by retailer

Origin Energy Standing offer 8,424 CovaU Smart Saver Business 8,897 Lumo Energy Business Advantage 8,010 Lumo Energy Business Advantage Premium 7,821 Energy Australia Everyday Saver 7,289 Origin Energy BusinessSaver 7,202 Origin Energy Business eSaver 7,202 Click Energy Business prime 7,126 Energy Australia Basic Saver Business 7,115 AGL Business Savers 6,588 AGL Business Maximiser 6,431

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by retailer

Origin Energy Standing offer 8,424

Energy Australia Rate Fix Business 8,896

Origin Energy Supply 8,424

Momentum AGN North 7,854

Lumo Energy Business Premium 7,435

AGL Fixed 7,314

$0 $5,000 $10,000 $15,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 279

Mildura supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical Business customers

UNDISCOUNTED OFFERS 2016-17

Market $11,362

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $11,362

Market (discounts applied) $9,715

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Origin Energy Standing offer 11,362 Origin Energy BusinessSaver 9,715 Origin Energy Business eSaver 9,715

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Origin Energy Standing offer 11,362

Origin Energy Supply 11,362

$0 $5,000 $10,000 $15,000 Estimated annual bill 280 Victorian Energy Market Report Appendix – Energy retail products and prices

7.2. Western Victoria This section provides a summary of gas offers generally available on 30 June 2017 in western Victoria (or the AusNet Services distribution area), as shown in the red area in the figure below.

There are also different offers available in six different supply zone areas within this region – Central, Adjoining Central, West, and Adjoining West supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a representative business gas customer’s annual usage of 500 GJ.

Central supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $4,000 $8,000 $12,000 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $7,294

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $8,088

Market (discounts applied) $6,476

Victorian Energy Market Report Appendix – Energy retail products and prices 281

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

Energy Australia Basic - Business (A1) 8,084 CovaU Smart Saver Business Ausnet Services - Central 7,611 Lumo Energy Lumo Business Advantage (Residential… 6,851 Lumo Energy Lumo Business Advantage Premium… 6,781 AGL Business Savers Victoria Gas market offer 6,675 Origin Energy BusinessSaver 6,670 Origin Energy Business eSaver 6,670 AGL Business Maximiser Victoria Gas market offer 6,516 Energy Australia Everyday Saver - Business (T1) 6,434 Energy Australia Everyday Saver - Business (A1) 6,351 Energy Australia Basic Saver - Business (T1) 6,282 Energy Australia Basic Saver - Business (A1) 6,201 Click Energy Click Business Prime - AusNet Central 2 -… 5,948 Simply Energy Business Save 35/30 (Tru Central) 5,942 Simply Energy Business Save 35/30 (Ausnet AGL North) 5,942

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

Energy Australia Basic - Business (A1) 8,084 AGL Victoria Small Business Gas Standing Offer 8,266 Energy Australia Rate Fix - Business (T1) 7,812 Origin Energy Origin Supply 7,787 Energy Australia Rate Fix - Business (A1) 7,713 AGL Fixed Victoria business gas offer 7,630 Lumo Energy Lumo Business Premium 5,934

$0 $5,000 $10,000 $15,000 Estimated annual bill

282 Victorian Energy Market Report Performance of energy companies

Adjoining central supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $4,000 $8,000 $12,000 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17 Market $8,945

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $8,088

Market (discounts applied) $6,476

Business gas customers – estimated annual bills of discounted market offers, by retailer

Energy Australia Basic - Business (T5) 10,189 CovaU Smart Saver Business Ausnet Services -… 9,982 Origin Energy BusinessSaver 8,189 Origin Energy Business eSaver 8,189 Energy Australia Everyday Saver - Business (T5) 7,992 Energy Australia Basic Saver - Business (T5) 7,802 Click Energy Click Business Prime - Adjoining Central -… 7,765 AGL Business Savers Victoria Gas market offer 6,966 AGL Business Maximiser Victoria Gas market offer 6,800

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by retailer

Energy Australia Basic - Business (T5) 10,189

AGL Fixed Victoria business gas offer 7,999

Energy Australia Rate Fix - Business (T5) 9,755

Momentum Energy Momentum Gas - Ausnet Adjoining… 8,319

Origin Energy Origin Supply 9,568

$0 $5,000 $10,000 $15,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 283

West supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $4,000 $8,000 $12,000 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $7,492

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $8,484

Market (discounts applied) $6,838

Business gas customers – estimated annual bills of discounted market offers, by retailer

Energy Australia Basic - Business (T3) 8,617 CovaU Smart Saver Business Ausnet Services - West 7,638 AGL Business Savers Victoria Gas market offer 7,260 AGL Business Maximiser Victoria Gas market offer 7,087 Origin Energy BusinessSaver 7,007 Origin Energy Business eSaver 7,007 Lumo Energy Lumo Business Advantage (Residential… 6,922 Energy Australia Everyday Saver - Business (T3) 6,770 Lumo Energy Lumo Business Advantage Premium… 6,690 Energy Australia Basic Saver - Business (T3) 6,610 Simply Energy Business Save 35/30 (Tru West) 6,493 Click Energy Click Business Prime - AusNet West - Tariff V… 6,157

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by retailer

Energy Australia Basic - Business (T3) 8,617

Energy Australia Rate Fix - Business (T3) 8,229

AGL Fixed Victoria business gas offer 8,213

Origin Energy Origin Supply 8,183

Momentum Energy Momentum Gas - Ausnet West 6,562

Lumo Energy Lumo Business Premium 6,137

$0 $5,000 $10,000 $15,000 Estimated annual bill

284 Victorian Energy Market Report Performance of energy companies

Adjoining west supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$0 $4,000 $8,000 $12,000 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical business customers

UNDISCOUNTED OFFERS 2016-17

Market $9,764

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $10,461

Market (discounts applied) $8,650

Business gas customers – estimated annual bills of discounted market offers, by retailer

Energy Australia Basic - Business (T6) 10,281 CovaU Smart Saver Business Ausnet Services - Adjoining… 9,923 Origin Energy BusinessSaver 8,938 Origin Energy Business eSaver 8,938 AGL Business Savers Victoria Gas market offer 8,889 AGL Business Maximiser Victoria Gas market offer 8,674 Lumo Energy Lumo Business Advantage (Residential… 8,629 Lumo Energy Lumo Business Advantage Premium… 8,426 Click Energy Click Business Prime - Adjoining West - Tariff… 8,147 Energy Australia Everyday Saver - Business (T6) 8,065 Energy Australia Basic Saver - Business (T6) 7,873

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by retailer

Energy Australia Basic - Business (T6) 10,281

Origin Energy Origin Supply 10,448

Energy Australia Rate Fix - Business (T6) 9,845

AGL Fixed Victoria Business Gas Offer 9,649

Lumo Energy Lumo Business Premium 8,978

$0 $5,000 $10,000 $15,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 285

7.3. East Melbourne This section provides a summary of gas offers generally available on 30 June 2017 in inner and outer east Melbourne and the South Gippsland region (or the Multinet Gas distribution area), as shown in the red area in the figure below.

There are also different offers available in two main different supply zone areas within this region – Metro and Yarra Valley supply zones. You can find out who your gas distributor is on your latest gas bill. The estimated annual bills shown in this section are based on a representative business gas customer’s annual usage of 500 GJ.

Central supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical Business customers

UNDISCOUNTED OFFERS 2016-17

Market $7,549

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $8,292

Market (discounts applied) $6,672

286 Victorian Energy Market Report Performance of energy companies

Business gas customers – estimated annual bills of discounted market offers, by individual retailer

AGL Standing offer 8,335 Origin Energy Standing offer 8,083 CovaU Smart Saver Business 8,575 Origin Energy BusinessSaver 6,917 Origin Energy Business eSaver 6,917 AGL Business Savers 6,905 AGL Business Maximiser 6,742 Click Energy Business Prime 6,636 Lumo Energy Business Advantage 6,543 Energy Australia Everyday Saver Business 6,491 Energy Australia Everyday Saver Business 6,470 Simply Energy Business Save 35/30 6,448 Simply Energy Business Save 35/30 6,365 Energy Australia Basic Saver 6,338 Energy Australia Basic Saver 6,317 Lumo Energy Business Advantage Premium 6,314

$0 $5,000 $10,000 $15,000 Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by individual retailer

AGL Standing offer 8,335 Origin Energy Standing offer 8,083 Origin Energy Supply 8,083 Energy Australia Rate Fix Business 7,885 Energy Australia Rate Fix Business 7,860 AGL Fixed 7,737 AGL Fixed 7,633 Momentum Multinet Metro 7,090 Lumo Energy Business Premium 6,656

$0 $5,000 $10,000 $15,000 Estimated annual bill

Victorian Energy Market Report Appendix – Energy retail products and prices 287

Yarra Valley supply zone

Business gas customers – range of all offers generally available

Standing offers

Undiscounted offers

Discounted offers

$4,500 $9,500 $14,500 $19,500 Range of offers when discounts are received Range of offers when discounts are not received

Business gas customers – average estimated bills for typical Business customers

UNDISCOUNTED OFFERS 2016-17 Market $8,644

DISCOUNTED OFFERS 2016-17

Market (discounts not applied) $9,433

Market (discounts applied) $7,735

Business gas customers – estimated annual bills of discounted market offers, by retailer

Origin Energy Standing offer 9,868 CovaU Smart Saver Business 10,121 AGL Business Savers 8,572 Origin Energy BusinessSaver 8,441 Origin Energy Business eSaver 8,441 Lumo Energy Business Advantage 8,393 AGL Business Maximiser 8,367 Lumo Energy Business Advantage Premium 8,196 Click Energy Business Prime 7,857 Energy Australia Everyday Saver Business 6,814 Energy Australia Everyday Saver Business 6,688 Energy Australia Basic Saver 6,651 Energy Australia Basic Saver 6,528

$0 $5,000 $10,000 $15,000

Estimated annual bill Conditional discount amount (when all conditions are met) Unconditional discount amount

Business gas customers – estimated annual bills of undiscounted market offers, by retailer

Origin Energy Standing offer 9,868

Origin Energy Supply 9,868

AGL Fixed 9,356

Momentum Multinet Metro 8,379

Energy Australia Rate Fix Business 8,304

Energy Australia Rate Fix Business 8,148

Lumo Energy Business Premium 7,898

$0 $5,000 $10,000 $15,000

Estimated annual bill