PAGE 2 / THERMAL LINES / WINTER 2019 GRAYSON FUNDRAISING PAGE 3 PRODUCT FOCUS PAGE 4 SERVICING FOCUS PAGE 5 GRAYSON CHARITY WALK

Mark Sadler who works within our Logistics Department and his family recently took part in the DEMISTER & CUTA VISIT Memory walk to raise money for the Dementia charity. NEW QUALITY & RELIABLE CANADIAN URBAN CAB HEATERS HEATERS TRANSIT ASSOCIATION GRAYSON HVAC “ £600 Grayson Thermal Systems exhibited at CUTA RAISED ELECTRIC DEMISTER & ELECTRIC CAB HEATER (Canadian Urban Transit Association) in SO FAR DOMETIC & GRAYSON Toronto, Canada in November. Grayson’s Electric Demisters and Electric Cab Heaters are designed to fit easily in the driver’s cabin and can be modified to suit individual requirements. Keeping PARTNERSHIP Grant Littlejohn - North American Business A WORD FROM STUART HATELEY the driver warm and comfortable is paramount in keeping the vehicle on the Development Manager, represented GTS for the road. WE HAVE OVER 40 DEDICATED FIELD Grayson Thermal Systems signs service duration of the show supported by our Ontario MANAGING DIRECTOR ENGINEERS ACROSS THE UK TO ASSIST YOU. partnership with Dometic UK for trucks. regional distributor – Mississauga Bus Company.

GTS has seen many ups and downs in over 40 years Dometic now have an experienced and knowledgeable As well as networking and building relationships with of business and has always confidently carried itself service arm to install and maintain their products for CV overseas clients, our C-100 driver air-conditioning successfully through periods of instability, often customers around the UK. unit was on display and gained keen interest from defying the odds by expanding during these economic OEM’s as well as Transit authorities around Canada. downturns. Our resilience will continue through Servicing and Maintenance packages on Dometic challenges that arise from the Brexit agreement, and Electric Demister Features & Benefits product is an add-on driven by Dometics commitment to we will strive to ensure little or no adverse impacts are customers in providing a continuous and seamless product Cab Heater Features & Benefits All electric heat source felt by our customer base or employees, continuing our Instant heat and service from start to finish - ‘making mobile living easy’ reputation for being a strong and secure company into a All boxes are 24V DC as standard is their core mission. Grayson Thermal Systems are the Lightweight construction delivering bright future. Perfect boost to give the driver either 750W or 1250W of heat from perfect fit to compliment this vision and both parties are additional heat a 24V DC power source WE INSTALL & SERVICE DOMETIC PRODUCTS confident that the joint venture will be of great We see 2019 in with a new service center now fully up and Ideal to prevent ice build up at Safety thermal protection as standard value to current and new vehicle entrance in extreme FOR TRUCK AT OUR GRAYSON SERVICE CENTRE. running to full capacity, continued investment into new cold climates Two blower speeds customers alike. innovative eMobility products to support our customers Lightweight construction 30 minute active timer on the heating elements delivering either 750W or 1250W Our Electric Demister & Cab Heater at Euro Bus 2018 into the electric revolution, and a growing team in the US COFFEE MORNING Driver can tailor the airflow to their requirements with a newly appointed Sales manager and Applications £160 of heat from a 24V DC power source FOR MACMILLAN Perfect to install as a retrofit compact design Engineer as we continue to transfer more production and Bespoke to fit exact requirements RAISED All boxes are 24V DC as standard GTS PRODUCTS expand the capability in Franklin. We hosted a Prevents need for full redesign of Speak to us cab heater for vehicle sales in low Full electric which removes the Macmillan Coffee ambient conditions We can supply the right heaters for your needs. OUR EXPORT LOCATIONS All of this is being achieved with a dedicated, requirement for additional water piping hardworking and experienced workforce, committed to Morning on the 28th Ideal as either a windscreen demister or as a small boost for driver comfort making our business efficient, reliable (in products and September 2018 to In over 40 years of Grayson Thermal CANADA raise money for this Systems, we have seen a small Montreal | Quebec people) and customer driven. Vancouver | BC beginning go from strength to strength wonderful charity. Mississauga | ON EUROPE Our Core Values and customer first ethos is being NEW APPOINTMENTS EUROPEAN SALES MANAGER. and now country to country. Toronto | ON Nenzing | Austria cascaded around the business this year with the Ottowa | ON Kreuzlingen | Austria aspiration that these will run through the veins of all NORTH AMERICA TECHNICAL SALES MANAGER. With an increase of export sales of Sault Ste. Marie | ON Albi | members of the GTS team, setting the standard for over 40% in the last 3 years alone, Sudbury | ON Poznan | York | ON Lublin | Poland communication inside and outside of the business. On 3rd December 2018 Robert Kilhefner we have made a name as one of the joined the Franklin based team at Grayson Zielona Góra | Poland world’s leading manufacturers of USA Szczecinek | Poland Let’s make it a great 2019! Thermal Systems Corporation as North America Technical Sales Manager. Robert, engine cooling and E-Mobility products Collingwood | CA Katowice | Poland based in Valparaiso, Indiana, will join the including BTMS (Battery Thermal Orange County | CA Ostrów Wlkp | Poland Pomona | CA Braga | Portugal organisation with the objective to continue Management Systems) Shreveport | LA Guimareas | Portugal driving growth of the Grayson Group within Philadelphia | PA Lier | Belgium the North American territory. Matthew Hateley has been promoted From the USA to New Zealand, New York | NY Roeselare | Belgium Santiago | Chile to European Sales Manager. He assumed customers around the globe are Indianapolis | IN Eindhoven | Mexico City | Mexico With over 30 years’ experience in technical this new role on 2nd January 2019 and benefiting from Grayson products and Minneapolis | MN Rennigen | sales within the automotive industry and a Baltimore | OH Stuttgart | Germany AUSTRALIA & ASIA will head up all European territories services. mechanical engineering degree, Robert is including UK Aftersales. His broad GTS Orlando | FL Heidenheim | Germany Sydney | New South Wales - Australia the ideal candidate to work as part of our and product knowledge will be an asset Charlotte | NC Friedberg-Derching | Germany Penske | Queensland - Australia Indiana team and continue to build our US See here just how many locations Washington DC | PA Hunenberg | Switzerland South Korea to the European based Sales Team and business offering Buy America Compliance our products have been successfully Reno | NV Madrid | Spain Hong Kong customers alike. Congratulations and COUNTRIES WE along with first-class customer support. engineered, manufactured & delivered St Louis | MO Orebro | Atsugi City | Japan Welcome to the team! good luck Matt. Fargo | ND Sodertalje | Sweden Oman KEY EXPORT TO to operate in.

Grayson A4 4pp RollFold Winter Newsletter FINAL 2019.indd 1 06/02/2019 01:48:27 PM PAGE 6 / THERMAL LINES / WINTER 2019 Did you see us at... PAGE 7 THERMAL LINES EURO BUS 2018 SHOW SUCCESS

We exhibited at the Euro Bus Expo 2018 RETROFITTED AT OUR GRAYSON SERVICE CENTRE. from 30th October to the 1st November at the NEC, Birmingham. CASE STUDY Grayson should be seeing sales ramping up to Another successful Euro Bus Expo showcasing 50 units for 2019, with a slick new heating CASE STUDY our E-Mobility range of products and seeing MICRO BIRD product to release into the market. new customers and catching up with old faces. AIRPORT VEHICLE REFURB Before Christmas Grayson Thermal Systems were If you have ever been on an Air Conditioning serviced on site Our Managing Director asked to design a bespoke 9kW ‘Turn-Key Solution’ Stuart Hateley. airport vehicle during the at London City Airports. heating system for Micro Bird’s minibus platform. summer months waiting to board your plane, you will know just They have also had the 30kW 2018 saw us celebrating 40 years of Grayson Thermal This heating system was bound for California, with a view how stifling they can become Stroco Diesel Heater unit installed to building a 14kW version for Canadian territories in 2019. Systems at Euro Bus. Thank you to those that attended without a proper air conditioning with modified pipe work, giving Microbird are part of the wider bluebird Girardin group. our Grayson Curry Night and shared in our celebrations. system working. GTS additional revenue over In addition, Grayson were set the challenge to design and and above the 3 year contracted deliver a prototype for Microbird within seven weeks. Omniserve OFJ Gatwick vehicles refurbs. Thanks to great efforts from Grayson engineering and recognised this problem with the production teams, we met our customers challenge. extreme heat of summer 2018 Our new Kingpin Service centre is when passengers were fainting showing its diverse capabilities for during delays to boarding. They retrofits, servicing and repairs on

FIND US AT have now contracted 5 of their specialist, off-road, bus, coach and Cobus 2700 vehicles to GTS trucks, solidifying our position B TMS IN OCTOBER 2019 WE WILL BE EXHIBITING AT BUSWORLD IN BRUSSELS. WE ARE NOW for have saloon and driver TK in the various markets for being AN APPROVED SR10E & SR50C Air Conditioning a reliable and efficient aftercare We are the Thermo King systems, pipework, compressors service provider. dealer for UK bus & coach. SUPPLIER. and electrics to be retrofitted at our new Kingpin service centre, A great start to the new year! NEWS FROM GRAYSON THERMAL SYSTEMS Grayson have recently received certification that with a further 20 scheduled to be WINTER 2019 shows we have successful completetion on the supplier assessment process for Go-Ahead. We are Certificate of Achievement now an approved supplier. THIS ACKNOWLEDGES THAT CONTACT US Grayson Automotive Services Limited A NEW YEAR FULL OF t/a Grayson Thermal Systems This will allow us to focus on finalising pricing and HAVE SUCCESSFULLY COMPLETED THE GO-AHEAD GRAYSON THERMAL SYSTEMS HQ GRAYSON SERVICING HQ GRAYSON CORP USA SUPPLIER/CONTRACTOR ASSESSMENT PROCESS AND ARE AN APPROVED to put a more robust aftermarket parts contract SUPPLIER TO THE GO-AHEAD GROUP BUS DIVISION in place with Go-Ahead securing our future, ST ST FROM 1 NOVEMBER 2018 TO 31 OCTOBER 2020 strengthening our supplier relationship with them. Wharfdale House Unit 4, Kingpin Industrial Park 980 Hurricane Road EXCITING DEVELOPMENTS

JEREMY MARSHALL GROUP JOHN STEVENS GROUP HEALTH AND 257 Wharfdale Road Tyseley Wharf, Franklin, Indiana PROCUREMENT DIRECTOR SAFETY ADVISOR (BUS) Lisa Newman-Boaler | Tyseley, Birmingham Off Wharfdale Road, IN 46131 Aftermarket Sales Manager B11 2DP Birmingham B11 2FE CONTINUED ON PAGE 6 Euro Bus 2018 | Product Export Locations | CUTA Visit t +1 (317) 739-3290 t +44 (0)121 700 5600 e [email protected] e [email protected] t +44 (0) 121 700 5610 BTMS GRAYSON NEWS w graysonts.com e [email protected] ELECTRIC WATER HEATER

Grayson A4 4pp RollFold Winter Newsletter FINAL 2019.indd 2 06/02/2019 01:48:33 PM