INTERNETRETAILING In partnership with IREU 2 0 1 8 TOP500 REPORT THIS LATEST ANNUAL INSIDE internetretailing.net/ireu
[email protected] EDITION OF OUR • The Top500 European retailers assessed RESEARCH ASSESSES and ranked LEADING EUROPEAN • How and why Elite retailers RETAILERS FROM A outperform competitors UNIQUE, PERFORMANCE- • We outline the challenges facing European retailers BASED PERSPECTIVE in 2018/19 5992 - KLA - Internet Retailing Magazine_A4_AW.indd 1 07/09/2018 16:43 FROM THE EDITOR-IN-CHIEF Introduction Welcome to the Top500 IREU for 2018, which assesses the performance of European retailers after what has been an eventful 12 months. It’s been a year of significant and continuous improvement among existing and new members of the index, and this has reshaped the retail landscape. The effect of that continuous improvement is now so marked that there are retailers that have fallen out of the Elite level of this ranking that are performing more strongly than when they achieved that ranking last year. They’re being replaced by businesses operating at a new level of excellence. No doubt that change will continue next year as retailers and brands across Europe continue to raise their games. This year we’ve noted that direct-to-consumer brands are playing a larger part in the index as they move at scale to adopt the multichannel techniques that have worked well for retailers that were previously the primary sellers of their goods. This change is likely to be felt painfully by general merchants that previously led the way in using digital to sell goods. Now brands are taking those proven techniques that have worked well for the traders that developed and honed them, and using them to meet demand from customers who are now eager to buy direct as well as through retailers.