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The Case of Israel's Omission from Airline Route Maps March 22, 2017
Discriminatory Product Differentiation: The Case of Israel’s Omission from Airline Route Maps March 22, 2017 Joel Waldfogel Frederick R. Kappel Chair in Applied Economics Carlson School of Management & Department of Economics University of Minnesota 3-177 CarlSMgmt 321 19th Avenue South Minneapolis, MN 55455 USA Tel (612) 626-7128 Fax (612) 626-1335 Email [email protected] Web http://www.tc.umn.edu/~jwaldfog/ & Paul M. Vaaler John and Bruce Mooty Chair in Law & Business Carlson School of Management & Law School University of Minnesota 3-424 CarlSMgmt 321 19th Avenue South Minneapolis, MN 55455 USA Tel (612) 625-4951 Fax (612) 626-1316 Email [email protected] Web https://www.law.umn.edu/profiles/paul-vaaler Acknowledgments: Paul M. Vaaler (Contact Author). Joel Waldfogel is also an affiliated faculty member at the University of Minnesota Law School. This research benefitted from presentation at seminars sponsored by the University of Minnesota Law School and Humphrey School of Public Affairs, and the University of Florida Levin School of Law. Nicholas Muellerleile provided research assistance. This research benefitted from comments by Brooke Goldstein, Oren Gross, Eugene Kontorovich, Robert Kudrle, Benjamin Ryberg, and D. Daniel Sokol. All errors are the authors’. 0 Discriminatory Product Differentiation: The Case of Israel’s Omission from Airline Route Maps ABSTRACT While product differentiation is generally benign, it can be employed to discriminate against customer groups, either to enhance profitability by appealing to discriminatory customers or in unprofitable ways that indulge owners’ tastes for discrimination. We explore discriminatory product differentiation by international airlines through their depictions of Israel on online route maps and whether their online inflight menus include kosher meal options. -
Total Mahb Group Traffic 2015
Annual Report 2015 309 TOTAL MAHB GROUP TRAFFIC 2015 PASSENGER MOVEMENTS 2015 2014 +/- MY passengers [international] 40,044,823 40,149,537 -0.3% [domestic] 43,784,946 43,198,466 1.4% [Total] 83,829,769 83,348,003 0.6% ISG passengers [international] 9,703,594 8,603,626 12.8% [domestic] 18,581,984 15,028,257 23.6% [Total] 28,285,578 23,631,883 19.7% Total MAHB Group 112,115,347 106,979,886 4.8% AIRCRAFT MOVEMENTS 2015 2014 +/- MY commercial aircraft [international] 295,485 287,893 2.6% [domestic] 519,855 503,669 3.2% [Total] 815,340 791,562 3.0% ISG commercial aircraft [international] 76,548 66,991 14.3% [domestic] 129,632 105,817 22.5% [Total] 206,180 172,808 19.3% Total commercial aircraft 1,021,520 964,370 5.9% MY All other aircraft 123,373 137,171 -10.1% ISG All other aircraft 12,446 12,569 -1.0% Total MAHB Group 1,157,339 1,114,110 3.9% CARGO MOVEMENTS [kg] 2015 2014 +/- MY cargo movements [international] 780,457,278 823,010,848 -5.2% [domestic] 193,872,919 184,452,041 5.1% [Total] 974,330,197 1,007,462,889 -3.3% ISG cargo movements [international] 41,773,091 37,873,360 10.3% [domestic] 4,905,686 4,505,520 8.9% [Total] 46,678,777 42,378,880 10.1% Total MAHB Group 1,021,008,974 1,049,841,769 -2.7% Note : MY - MAHB Airports in Malaysia ISG - Istanbul Sabiha Gokcen International Airport 310 Malaysia Airports Holdings Berhad TRAFFIC 2015 MALAYSIA OPERATIONS PASSENGER MOVEMENTS 2015 2014 +/- Terminal passengers [international] 39,716,390 39,780,623 -0.2% Terminal passengers [domestic] 43,649,823 42,981,566 1.6% Transit passengers 463,556 -
2015 REVIEW • Ryanair Introduces Direct Flights from Larnaka to Brussels
2016 REVIEW SPONSORED BY: 1 www.atn.aero 2015 REVIEW • Ryanair introduces direct flights from Larnaka to Brussels JANUARY 4/1/2016 14/1/2016 • Etihad Airways today launched fresh legal action in a bid to overturn a German court’s decision to revoke the approval for 29 of its • Genève Aéroport welcomed a total of nearly 15.8 million passengers codeshare flights with airberlin in 2015 • ALTA welcomes Enrique Cueto as new President of its Executive 5/1/2016 Committee • Spirit Airlines, Inc. today announced Robert L. Fornaro has been appointed President and Chief Executive Officer, effective immediately 6/1/2016 • FAA releases B4UFLY Smartphone App 7/1/2016 • The International Air Transport Association (IATA) announced it is expanding its activities to prevent payment fraud in the air travel industry • Boeing delivered 762 commercial airplanes in 2015, 39 more than the previous year and most ever for the company as it enters its centennial year • Rynair become the first airline to carry over 100m international Source: LATAM customers in one year • American Airlines and LATAM Airlines Group are applying for • BOC Aviation orders 30 A320 Family regulatory approval to enter into a joint business (JB) to better serve their customers • Bordeaux Airport 2015 review: Nearly 5,300,000 passengers in 2015: growth of +7.6% 15/1/2016 • Etihad Airways today welcomed the ruling by the higher administrative 8/1/2016 court in Luneburg reversing an earlier judgment and allowing it to • The European Commission has approved under the EU Merger continue operating -
Network Planning 2016
NETWORK PLANNING 2016 IN ASSOCIATION WITH NETWORK PLANNING 2016 2 | FlightGlobal NETWORK PLANNING 2016 CONTENTS Airlines hit new peaks 4 Traffic gains step up in 2015 5 Top 100 airlines by traffic 6 Top 100 airports by traffic 8 Airline start-ups and failures 11 China focus 14 New Chinese intercontinental routes 17 Leading Chinese airports 18 Capacity snapshot – Asia 19 Cover picture by Don Wilson Don Wilson Don The information contained in our databases and used in this presentation has been assembled from many sources, and whilst reasonable care has been taken to ensure accuracy, the information is supplied on the understanding that no legal liability whatsoever shall attach to FlightGlobal, its offices, or employees in respect of any error or omission that may have occurred. © 2016 FlightGlobal, part of Reed Business Information Ltd Wilson Don FlightGlobal | 3 NETWORK PLANNING 2016 AIRLINES HIT NEW PEAKS Airlines and airport network planners arrive in Chengdu for “The demand for travel continues to increase, but at a slower this year’s World Routes with the industry showing distinct pace,” notes IATA director general Tony Tyler. “The fragile and signs of a split personality. uncertain economic backdrop, political shocks and a wave of terrorist attacks are all contributing to a softer demand On the one hand, for the airline sector things have seldom environment.” been better. Industry profits have been on the rise since the lows of the 2008 global financial crisis and recession. North African leisure traffic continues to struggle to recover They reached record highs in 2015 as airline consolidation from the tragic attacks to hit the region last year, while and restructuring efforts were bolstered by the sudden and Europe has been hit by a series of incidents including the welcome fall in fuel costs. -
Consumer Report (March 2016 – February 2017)
MALAYSIAN AVIATION COMMISSION Consumer Report March 2016 to February 2017 April 2017 TABLE OF CONTENTS Section Overview Page 1 Executive Chairman’s Foreword 3 2 Complaints Statistics – March 2016 to February 2017 Consumer complaints summary 5 Consumer complaints by airline 6 Consumer complaints by category 7 Consumer complaints by airline and category 8 Consumer complaints by airport and category 9 3 Selected Consumer Initiatives of MAVCOM Introduction of the Malaysian Aviation Consumer Protection Code 2016 11 Establishment of the Complaints Management System 12 Consumer education 13 Assistance to Rayani Air passengers 15 Prohibition on automatically adding on services 16 2 Foreword The Malaysian Aviation Commission (MAVCOM) is pleased to present our inaugural Consumer Report, encompassing the statistics of complaints received between March 2016 and February 2017 and our key initiatives relating to aviation consumers. One of MAVCOM’s principal objectives contained in the Malaysian Aviation Commission Act 2015 Part X under Consumer Protection is to safeguard the rights of consumers in the aviation industry. A survey conducted by MAVCOM in 2016 revealed that 69% of respondents have a misconception of what their rights entail versus what their rights actually are. Many were also under the incorrect assumption that the terms and conditions set by aviation service providers is a representation of their ‘rights’. This emphasises the importance of the Malaysian Aviation Consumer Protection Code 2016 (MACPC), the first in the history of Malaysia’s aviation industry. The MACPC provides for more transparency and clearer guidance on consumer rights and how to exercise these rights relating to flight delays, flight cancellation, mishandled baggage and other flight incidents. -
Malaysian Accommodation Providers' Understanding of Halal Hospitality
Malaysian Accommodation Providers‘ Understanding of Halal Hospitality A thesis submitted in partial fulfilment of the requirements for the Degree of Doctor of Philosophy in Marketing in the University of Canterbury by Nor Hidayatun Abdul Razak University of Canterbury 2018 i ABSTRACT This study investigates the understanding of halal hospitality among accommodation providers in Malaysia. Halal means permissible in Arabic and the concept is a cornerstone of Islam and is used to refer to what is permissible to Muslims. The concept of hospitality adopted in this study is that of describing both the material and the technical nature of the hospitality industry services as well as the relationship between host and guest. This study addresses three research questions related to Malaysian accommodation providers‘ understanding of halal hospitality and their utilization of websites to inform the provision of halal hospitality. First, what is Malaysian accommodation providers‘ understanding of the concept of halal hospitality? Second, what are the social, technical, and commercial means by which accommodation providers provide halal hospitality? Third, how do accommodation providers communicate the social, technical and commercial dimensions of halal hospitality on their websites? Using a qualitative approach, the understanding of halal hospitality was investigated through interviews with 18 accommodation providers from four accommodation categories: hotel, budget hotel, resthouse/guesthouse/homestay/hostel and chalet. The results were analysed thematically. A content analysis of the websites of accommodation providers was used to recognize the halal hospitality attributes displayed to acknowledge halal services to customers. The keywords or terms used to identify the halal hospitality attributes displayed were based on the study conducted by Razzaq, Hall and Prayag (2016) for reasons of comparison. -
CHANGE FEDERAL AVIATION ADMINISTRATION CHG 2 Air Traffic Organization Policy Effective Date: November 8, 2018
U.S. DEPARTMENT OF TRANSPORTATION JO 7340.2H CHANGE FEDERAL AVIATION ADMINISTRATION CHG 2 Air Traffic Organization Policy Effective Date: November 8, 2018 SUBJ: Contractions 1. Purpose of This Change. This change transmits revised pages to Federal Aviation Administration Order JO 7340.2H, Contractions. 2. Audience. This change applies to all Air Traffic Organization (ATO) personnel and anyone using ATO directives. 3. Where Can I Find This Change? This change is available on the FAA website at http://faa.gov/air_traffic/publications and https://employees.faa.gov/tools_resources/orders_notices. 4. Distribution. This change is available online and will be distributed electronically to all offices that subscribe to receive email notification/access to it through the FAA website at http://faa.gov/air_traffic/publications. 5. Disposition of Transmittal. Retain this transmittal until superseded by a new basic order. 6. Page Control Chart. See the page control chart attachment. Original Signed By: Sharon Kurywchak Sharon Kurywchak Acting Director, Air Traffic Procedures Mission Support Services Air Traffic Organization Date: October 19, 2018 Distribution: Electronic Initiated By: AJV-0 Vice President, Mission Support Services 11/8/18 JO 7340.2H CHG 2 PAGE CONTROL CHART Change 2 REMOVE PAGES DATED INSERT PAGES DATED CAM 1−1 through CAM 1−38............ 7/19/18 CAM 1−1 through CAM 1−18........... 11/8/18 3−1−1 through 3−4−1................... 7/19/18 3−1−1 through 3−4−1.................. 11/8/18 Page Control Chart i 11/8/18 JO 7340.2H CHG 2 CHANGES, ADDITIONS, AND MODIFICATIONS Chapter 3. ICAO AIRCRAFT COMPANY/TELEPHONY/THREE-LETTER DESIGNATOR AND U.S. -
Saudi Arabia to Diversify Income, Raise Efficiency
SUBSCRIPTION THURSDAY, DECEMBER 24, 2015 RABI ALAWWAL 13, 1437 AH www.kuwaittimes.net Minister visits Saudis commute The Real Hirscher coastguards at Sri Lankan Fouz: How jokes of Sabah Al-Ahmad maid’s stoning to have drone Xmas naval base3 death13 sentence gorgeous37 hair present15 Saudi Arabia to diversify Min 09º Max 14º income, raise efficiency High Tide 11:50 & 22:59 King Salman blames Assad for IS rise in Syria Low Tide 05:16 & 16:59 40 PAGES NO: 16737 150 FILS RIYADH: Saudi King Salman yesterday said he has ordered economic reforms to diversify sources of income and reduce high dependence on oil following a PM, speaker lead Fadhl funeral sharp drop in crude prices. “Our vision for economic reform is to increase the efficiency of public spending, By B Izzak utilize economic resources and boost returns from state investment,” he said in an address to the Shura Council. KUWAIT: HH the Prime Minister Sheikh Jaber Al- “I have directed the Council of Economic and Mubarak Al-Sabah and National Assembly Speaker Development Affairs to devise the necessary plans, poli- Marzouq Al-Ghanem led the funeral of late MP Nabil Al- cies and programs to achieve that,” he told the consulta- Fadhl, who died on Tuesday. MPs, ministers and a large tive body, without elaborating. number of people took part in the funeral at Sulaibkhat Oil income accounts for more than 90 percent of cemetery, where Fadhl’s body was laid to rest. public revenues in Sheikh Jaber paid warm tributes to Fadhl, saying he Saudi Arabia. The was one of the best politicians to provide good advice world’s largest oil to the government. -
WT/TPR/S/366/Rev.1 25 May 2018 (18-3141) Page
WT/TPR/S/366/Rev.1 25 May 2018 (18-3141) Page: 1/137 Trade Policy Review Body TRADE POLICY REVIEW REPORT BY THE SECRETARIAT MALAYSIA Revision This report, prepared for the seventh Trade Policy Review of Malaysia, has been drawn up by the WTO Secretariat on its own responsibility. The Secretariat has, as required by the Agreement establishing the Trade Policy Review Mechanism (Annex 3 of the Marrakesh Agreement Establishing the World Trade Organization), sought clarification from Malaysia on its trade policies and practices. Any technical questions arising from this report may be addressed to John Finn (tel: 022 739 5081); Usman Ali Khilji (tel: 022 739 6936); and Zheng Wang (tel: 022 739 5288). Document WT/TPR/G/366 contains the policy statement submitted by Malaysia. Note: This report was drafted in English. WT/TPR/S/366/Rev.1 • Malaysia - 2 - CONTENTS SUMMARY ........................................................................................................................ 8 Economic Environment ........................................................................................................ 8 Trade Policy Framework ....................................................................................................... 8 Trade Policy Developments .................................................................................................. 9 Sectoral Policy Developments ..............................................................................................10 1 ECONOMIC ENVIRONMENT ....................................................................................... -
Consumer Report (July 2017 – December 2017)
MALAYSIAN AVIATION COMMISSION Consumer Report July to December 2017 3rd Issue TABLE OF CONTENTS Page Complaints Statistics – July to December 2017 Consumer complaints summary 4 Consumer complaints by airline 5 Consumer complaints by category 6 Consumer complaints by airline and category 7 Consumer complaints by airport and category 8 Complaints Statistics – 2017 Overview 10 Other Initiatives Consumer survey 2017 12 Consultation paper on amendments to the Malaysian Aviation Consumer 13 Protection Code (MACPC) Quality of service framework for Malaysian airports 14 2 Complaints Statistics – July to December 2017 3 Consumer complaints summary This Consumer Report – 3rd Issue summarises aviation consumers’ complaints lodged with MAVCOM in writing, by telephone, e-mail or in person received between the period of July and December 2017. A total of 735 complaints were received between July and December 2017, with 721 complaints on airlines and 14 on airports. This is an increase of 23.1% as compared to July to December 2016, when MAVCOM received 586 complaints. 99.7% of the complaints received during the July to December 2017 period have been resolved and closed by MAVCOM. Mishandled baggage, processing of refunds and flight delays represent 63.3% of the nature of complaints received by MAVCOM during this period. Between July and December 2017, Malaysia Airlines was the highest contributor of complaints received by MAVCOM. This is followed by AirAsia and Malindo Air. Firefly, MASwing KUL, Other Firefly, MASwings KUL, Other Foreign 0.7% s, 0.8% -
7340.2F W Chgs 1-3 Eff 9-15-16
RECORD OF CHANGES DIRECTIVE NO. JO 7340.2F CHANGE SUPPLEMENTS CHANGE SUPPLEMENTS TO OPTIONAL TO OPTIONAL BASIC BASIC FAA Form 1320−5 (6−80) USE PREVIOUS EDITION U.S. DEPARTMENT OF TRANSPORTATION JO 7340.2F CHANGE FEDERAL AVIATION ADMINISTRATION CHG 3 Air Traffic Organization Policy Effective Date: September 15, 2016 SUBJ: Contractions 1. Purpose of This Change. This change transmits revised pages to Federal Aviation Administration Order JO 7340.2F, Contractions. 2. Audience. This change applies to all Air Traffic Organization (ATO) personnel and anyone using ATO directives. 3. Where Can I Find This Change? This change is available on the FAA Web site at http://faa.gov/air_traffic/publications and https://employees.faa.gov/tools_resources/orders_notices/. 4. Distribution. This change is distributed to selected offices in Washington headquarters, regional offices, service area offices, the William J. Hughes Technical Center, and the Mike Monroney Aeronautical Center; to all field offices and field facilities; to all airway facilities field offices; to all international aviation field offices, airport district offices, and flight standards district offices; and to interested aviation public. 5. Disposition of Transmittal. Retain this transmittal until superseded by a new basic order. 6. Page Control Chart. See the page control chart attachment. Distribution: ZAT-734, ZAT-464 Initiated By: AJV-0 Vice President, Mission Support Services 9/15/16 JO 7340.2F CHG 3 PAGE CONTROL CHART Change 3 REMOVE PAGES DATED INSERT PAGES DATED Subscription Information ................ 10/15/15 Subscription Information ............... 9/15/16 Table of Contents i and ii ............... 5/26/16 Table of Contents i and ii ............. -
Suruhanjaya Penerbangan Malaysia 2016 Laporan Tahunan Isi Kandungan
Suruhanjaya Penerbangan Malaysia 2016 Laporan Tahunan Isi Kandungan 2 4 5 6 Pencapaian Utama Siapakah Kami Fungsi-fungsi Misi dan untuk MAVCOM Kami Nilai-nilai Kami 7 8 12 17 Logo Kami Perutusan Pengerusi Anggota Jawatankuasa Eksekutif Kami Suruhanjaya 19 22 32 55 Pengurusan Ulasan Operasi Penyata Indeks Kanan oleh Ketua Kewangan Pegawai Operasi 02 03 PENCAPAIAN UTAMA Setakat 31 Disember 2016, Suruhanjaya telah: UNTUK MAVCOM Menerima 1,428 aduan Berjaya menguruskan dan menyelesaikan 90 peratus aduan ini 75 peratus keputusan menyokong pengguna 18 Julai 2016 Pelancaran Kod 1 Mac 2016 Pelindungan Pengguna Penguatkuasaan Akta Penerbangan Malaysia Suruhanjaya Penerbangan 5 Mei 2016 2016 (MACPC), yang 26 Ogos 2016 Malaysia 2015 apabila Pelancaran Sistem merangkumi tahap Menasihati para MAVCOM ditubuhkan Pengurusan Aduan 13 Jun 2016 perkhidmatan minimum penumpang Rayani Air secara rasmi. (CMS), satu portal aduan Menarik balik Lesen dan piawaian untuk untuk mendapatkan dalam talian untuk Perkhidmatan Udara pembekal perkhidmatan pemulangan tambang 20 Disember 2016 YBhg. Jeneral Tan Sri pengguna pengangkutan (ASL) milik Rayani Air. penerbangan dan mereka yang telah 11 Oktober 2016 Menarik semula permit Dato’ Sri Abdullah bin udara yang boleh memastikan hak dikenakan ke atas kad Pelancaran video ‘Ketahui ASP Eaglexpress kerana Ahmad TUDM (Bersara) digunakan melalui laman pengguna dilindungi di kredit berikutan Hak Anda Sebelum tidak mematuhi syarat dilantik menjadi Pengerusi web MAVCOM bawah undang-undang penggantungan ASL Penerbangan’ di laman yang dikenakan oleh Eksekutif. www.mavcom.my. negara. Rayani Air. web MAVCOM. Suruhanjaya. 25 April 2016 9 Mei 2016 1 Julai 2016 25 Julai 2016 1 September 2016 31 Oktober 2016 Penghentian sementara Melaksanakan satu Peraturan-Peraturan Melancarkan penyiasatan Pemberian ASL kepada Pengumuman pindaan bagi semua permohonan tinjauan pengguna untuk Suruhanjaya ke atas Suasa Airlines Malindo Airways.