Linking the Tourism Industry to Productive Activities in the Issyk-Kul Region of the Kyrgyz Republic Terminal Evaluation
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UNIDO EVALUATION GROUP UNIDO project SAP ID: 150245 Linking the tourism industry to productive activities in the Issyk-Kul region of the Kyrgyz Republic Terminal Evaluation By IMACON Consulting Group Gikalo 7a, office 14, Minsk Belarus, 220085 web: www.imacon.org e-mail: [email protected] +375 (29) 634-62-30 Final draft for UNIDO review and feedback Version April 29, 2020 VIENNA September 2019 – April 2020 1 The designations employed and the presentation of the material in this document do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations Industrial Development Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Mention of company names and commercial products does not imply the endorsement of UNIDO. The views and opinions of the team do not necessarily reflect the views of the Governments and of UNIDO. 2 PROJECT TITLE: Linking the tourism industry to productive activities in the Issyk-Kul region of the Kyrgyz Republic Terminal evaluation of UNIDO project (UNIDO SAP) ID: 150245 AUTHORS: Sergei Gotin Uladzislau Vialichka UNIDO International Consultant UNIDO International Consultant Team leader Evaluation Expert IMACON Consulting Group IMACON Consulting Group Minsk Minsk Belarus Belarus +375 29 6346230 +375 29 6346230 e-mail: [email protected] e-mail: [email protected] Version: Final Draft for UNIDO feedback Date: April 29, 2020 3 AСKNOWLEDGEMENTS The IMACON Evaluation Team would like to thank UNIDO project team in Bishkek (National Project Coordinator Nurgul Baiburaeva and PR manager Zhanybek Saatov) for their most forthcoming attitude and help in the process of the evaluation mission. Timely and effective provision of information and project documentation, as well as logistical support, including arranging meetings with a wide range of stakeholders in Kyrgyzstan made our work more fruitful and easier. We are also grateful to the UNIDO HQ Team in Vienna for ongoing support and guidance during all phases of the evaluation. The Evaluation Team (ET) would also like to thank all the counterparts, beneficiaries and stakeholders of the project whom we met while on mission. We especially appreciate support and input to this evaluation from the Minister of Culture, Information and Tourism of Kyrgyzstan (MoCIT) Azamat Zhamankukov and First deputy of Plenipotentiary representative of the Government of Kyrgyz Republic in Issyk-Kul Oblast Damir Monoldorov. We express our gratitude to all the stakeholders who provided valuable opinions about the project performance and context and shared ideas and recommendations for the future. Finally, it was a pleasure for us to see the results of the dedication and enthusiasm of many people all over Kyrgyzstan involved in the project activities to support the development of productive industries and strengthening linkages with tourism sector in the Issyk-Kul region. Sergei Gotin, Ulad Vialichka IMACON Consulting Group, Minsk, Belarus www.imacon.org [email protected] 4 TABLE OF CONTENTS AСKNOWLEDGEMENTS ................................................................................................................ 4 TABLE OF CONTENTS .................................................................................................................... 5 ABBREVIATIONS .............................................................................................................................. 7 EXECUTIVE SUMMARY .................................................................................................................. 8 The Project Background ........................................................................................................... 8 The Evaluation Approach......................................................................................................... 9 Summary project results ....................................................................................................... 11 Summary DAC Criteria Assessment .................................................................................. 12 Summary rating ........................................................................................................................ 12 Summary conclusions ............................................................................................................ 16 Summary recommendations ............................................................................................... 22 Lessons learned and good practices ................................................................................. 23 EVALUATION OBJECTIVES, METHODOLOGY AND PROCESS ...................................... 24 Evaluation objectives .............................................................................................................. 24 Scope of Evaluation ................................................................................................................. 24 Methodology and process ..................................................................................................... 24 Evaluation Team ....................................................................................................................... 31 Data collection ........................................................................................................................... 32 Limitations .................................................................................................................................. 32 COUNTRY AND PROJECT BACKGROUND ............................................................................ 34 Population and macroeconomic context ........................................................................ 34 National Development Framework ................................................................................... 35 Project background and context ........................................................................................ 37 Tourism sector ..................................................................................................................... 37 The key stakeholders ......................................................................................................... 38 Project objectives (theory of change) .......................................................................... 39 ASSESSMENT .................................................................................................................................. 42 Project design ............................................................................................................................ 42 Field mission and Direct Observation .............................................................................. 43 OSKO company ..................................................................................................................... 43 EcoFloris (Bishkek) ............................................................................................................ 46 Guest House Eldos Ata ....................................................................................................... 50 Agricultural cooperative Arashan (Novopokrovka) .............................................. 53 Guest House Altyn Jeek (Cholpon Ata) ........................................................................ 56 Commodity service cooperative “Ichke-Suu” ........................................................... 58 Agricultural processing company “Egin” ................................................................... 61 Cooperative Issyk Kul Organic ....................................................................................... 63 Cooperative Agro Tour Park (Air Dom Project) ...................................................... 67 Multi-enterprise Activities and Capacity Building ...................................................... 71 Event summary .................................................................................................................... 71 Beneficiary activity Analysis ........................................................................................... 74 Conclusions supported by findings ................................................................................... 78 R1. Are the activities and results of the project relevant to UNIDO’s long- term objectives and national government priorities? .......................................... 78 R2. Is the project and its theory of change relevant to the country and regional context? ................................................................................................................. 79 5 E1. What have been the project’s key results (outputs, outcome and impact)? .................................................................................................................................. 79 E2. To what extent have the expected results been achieved or are likely to be achieved? .......................................................................................................................... 80 E3. What are the key drivers and barriers to achieve the project objectives? .................................................................................................................................................... 81 E4. Has the project done the right things? ................................................................. 82 E5. What lessons can be drawn from the