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Investing in Your Home Pages 5-8 StreetTalkIssue 21 – Spring 2018 News from Progress Housing Group Investing in your home pages 5-8 Charity football match Manchester City Legends vs Progress Housing Group staff, Saturday 12 May, kick off 2pm at Lancashire FA in Leyland. Visit www.progressgroup.org.uk/mascot to register your child to be a mascot on the day. Data Protection - change is coming page 9 Annual gardening competition 2018 page 17 Building Better Opportunities page 21 Welcome to your Head Office: Sumner House, tenants´ newsletter 21 King Street, Leyland, Lancashire, PR25 2LW Open Monday to Friday StreetTalk Reception 8.30am-4.30pm Warwick House, This issue gives you important Kilnhouse Lane, Lytham St Annes, FY8 3DU information about our maintenance Monday to Thursday and improvements programme for Reception 9.30am-12.30pm Friday - closed the year ahead (see page 5-8). Progress Connect 03333 204555 Find out in the Independent Times section on page 13 to 16 what Monday to Friday 8am-6pm activities and events tenants living in our independent living schemes have planned for the coming months. Live web chat Monday to Friday 9am-5pm An article on page 9 explains that the Data Protection Act is being Repairs 03333 204555 updated and this brings with it new rules and regulations on how we [email protected] can communicate with you. We will no longer be able to send you www.progressgroup.org.uk StreetTalk unless you have specifically requested it. Please can you take Website five minutes to complete and return a newsletter consultation form on www.progressgroup.org.uk page 12, many thanks! Email [email protected] As always, we are delighted to receive your contributions to StreetTalk. If you have any stories, photos, recipes or money saving tips that you @ProgressHG would like us to share, please send them to us. You will find our contact www.facebook.com/ details on the left. ProgressStreetTalk If you would like this newsletter in Be rnie K e e n a n another format, please contact us. Executive Director (Services and Growth) (Urdu) (Cantonese) (Mandarin) Features. (Polish) Contributors • Debbie Atherton • Margaret Lonsdale • Sarah Barnes • Laura Marshall • Sam Beattie • June McNamee • Nicola Byrne • Gary Melia • Lucy Cheetham • Kirsty Monks Building new homes 10-11 Independent Times 13-16 • Andy Crame • Diane Nash • Sian Coulton • Ursula Patten • Andrew Coward • Abbey Rawcliffe • Emily Fisher • Gill Shaw • Russell Gallagher • Richard Tong • David Herbert • Sue Whitham • Andrew Lamb How to contribute If you would like to contribute to StreetTalk or would like to receive the newsletter on CD then please contact Joanne Hodson, StreetTalk Editor, on 03333 204555 or email Progress Futures 20 Out and about 27 [email protected] Follow us on Twitter @ProgressHG 2 News in brief More Positive Together The Progress Futures Team will be at South Ribble Civic Centre from Monday 9 April for two weeks promoting the More Positive Together project. Progress Housing Group are working in partnership with several other associations to reach out to unemployed people across Lancashire. The project offers free one-to-one support and mentoring to help people Customer self-service app find employment, training and volunteering opportunities. The team will be on hand all day from We continue to work on our customer We are currently testing the app 10am-4pm providing information, self-service app with a planned internally with colleagues and have guidance and answering any release for this coming summer. started initial testing with some questions you may have. Come You will be able to download the selected tenants. This is an important along and find out how we may Progress Housing Group app to your phase of development as we want be able to help you or a family tablet or phone which will enable to make sure it provides you with member. you to access services and generate what is of most use to you and that it requests through the app. works for you. The main features, amongst others, In terms of go-live, it is likely that we is you will be able to: will look to introduce the app in a phased way so that we can ensure Raise and appoint repairs everything is working as it should. View your rent balance and make When we get closer to the launch payments date, we will be creating a campaign Report and update ASB reports to raise awareness of the app, ensuring that tenants know what it Provide us with feedback. can do and offer. Chorley Inspire Youth Zone is counting down the days to its grand opening on Saturday 5 May 2018 The £4.8 million facility, which is The new Youth Zone will give sign up and become a member located on Chapel Street, Chorley thousands of young people from or to find out more go to will be open seven days a week, Chorley and surrounding areas the www.inspireyouthzone.org/young- 52 weeks of the year, for young opportunity to try new activities, people/become-a-member/ people aged 8-19 and up to 25 for get active, develop their skills those with a disability. and provide services to support vulnerable young people. The centre will include a 3G kick pitch, indoor climbing wall, dance Over 250 young people have already studio, fully equipped gym, sports registered to become members of hall, boxing ring and more - offering Inspire, with membership expected to 20 activities each night from arts and reach 3,000 in the Youth Zone’s first crafts, sports and cooking all for just year of opening. Membership costs 50p per visit. just £5 per year and 50p per visit. To 3 Visit us online at www.progressgroup.org.uk News in brief Left to right, Lower Lane David Robinson, Fiona Brown and community Annette Stevens centre Thanks to some dedicated local volunteers the Lower Lane community centre is starting to see a new lease of life ready for spring. The volunteers have big plans to ensure the community centre is used more and are looking at bigger projects to improve the area such as a better play area for young people A Benefit to Society and bringing in external agencies to support the local community. The volunteers supported by A number of our staff and to disability, sickness or are Homestart, Progress Housing Group customers recently travelled themselves carers. to the House of Commons in and URPotential ran two events for “By visiting the House of Westminster to meet with other young people including a valentines Commons we made our reality social housing tenants and MPs disco which was attended by over 40 known. This campaign is about for the launch of a new campaign, changing a negative into a young people. Benefit to Society, which aims to positive”. Chelsea, Dana, Katie and Caroline are change public perceptions about giving up their time to volunteer and those who live in social housing. The launch event of the campaign also saw the unveiling of new say “We are here to make a change”. A recent national survey research carried out by Professor highlighted that more than 90% of If you would like to get involved with Anne Power of the London School social housing tenants feel they the local project please take a look of Economics. Whose research are portrayed in a negative way. at the Facebook page Lower Lane suggests that the reduction in community centre, get in touch with Fiona Brown, a Progress Housing social housing from around 30% the Progress Opportunities Team on Group customer from Leyland, of the country’s housing stock to 03333 204555 or email community@ said: “Too often lately, those living around 17%, has had a negative progressgroup.org.uk in social housing have been impact on the wider public portrayed by the media as ‘drug- perception of who lives in social taking louts’, or ‘single mums with housing. The assumption is often an endless supply of children that it’s a tenure of last choice. living on benefits’. However, information from tenants shows that the reality is that social “This is not the reality of social housing provides good quality housing. The reality is that the homes for a wide range of people. majority of social housing is taken up by working people and To view the Benefit to Society those who do not have a choice report go to www.benefittosociety. as they are unable to work due co.uk/campaign-research Do you need help with your future? Don’t know where to start? Why Progress not come along to our new Progress Futures drop-in session at The Place, Royal Avenue, Leyland, PR25 1BX. These drop-in sessions are running every Thursday between 1pm - 3pm. Come along for help with finding work, training Futures drop- courses and volunteering opportunities. We offer free friendly one-to-one support to help with getting online, CV writing, interview skills and more. You can in sessions also contact Progress Futures to arrange a home visit or for more information contact us on 03333 204555. Let’s make 2018 your year! Pay your rent online at www.progressgroup.org.uk 4 Investing in your home April marks the start of our 2018/19 maintenance and improvements programme. Over the next year, we plan to spend more than £13 million on your homes. This is how the money will be spent: Planned maintenance Responsive repairs TOTAL and improvements Day-to-day repairs, clearing Bathrooms, kitchens, electrical and cleaning empty rewiring, heating systems, etc. properties, etc. £3.87 million £5.01 million Cyclical maintenance Miscellaneous Gas servicing, painting, Aids and adaptations, £13.06 energy efficiency works, etc.
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