INTERNATIONAL STUDENT HANDBOOK

WISCONSIN ESL INSTITUTE Teaching English Since 1981

WESLI’s Mission

The mission of Wisconsin English as a Second Language Institute (WESLI), a for-proft, stand-alone IEP, is to prepare students to be collaborative leaders in their chosen academic and professional environments. WESLI will accomplish this mission through exceptional ESL Instruction and Student Services; guided by the following principles as applied to all areas of the organization, staff and students alike:

Cultural Competence: We strive for continued awareness of our individual values and how those affect the way we approach differences. Knowledge and skills which facilitate cross-cultural communication are developed in the spirit of respect, openness, and curiosity.

Collaboration: We co-facilitate the accomplishment of tasks and goals with the understanding that all members of the organization participate with their individual strengths along with the beneft of their previous education and experience.

Critical Thinking: We cultivate the courage to develop an individual viewpoint with the understanding that it is partial and complementary; the depth and rigor of thought that requires all material be held to the same standards of proof; the understanding of our connection to solutions to problems; and the perseverance to apply insight with the understanding that best interests will be served by allowing people to come to their own conclusions. TABLE OF CONTENTS WE CAN HELP YOU! 5 Administrative Offces • Teachers’ Offces LIFE @ WESLI CLASSES: 6-9 Homework • Attendance • Good Study Habits • Grades • Books • Changing Levels or Classes TECHNOLOGY: 10 Wif • ThinkWave.com • Computer Lab: Print, Copy, Scan STUDENT SERVICES: 11 Activities • Mailboxes • Lockers • Lounge, Eating Area, Smoking • Study Room • Bulletin Board • Trash & Recycling HOUSING 12 Dormitory • Homestay FEES: 13-14 Tuition Payment • Late Fee • Refund • Health Insurance: Full- Time Students (F1 Visas) • Other Visas PREPARING FOR UNIVERSITY: 14 Study Longer at WESLI • University Counseling: The WESLI Recommendation • WESLI and University Classes 15 TRANSFERRING SCHOOLS F1 VISA (FULL-TIME STUDENTS): 15-16 Passport • F1 Visa • I-20 Form • I-94 Card • Traveling

LIFE IN MADISON HEALTH: 911: Fire, Police, Ambulance • Hospital Emergency Rooms • 17-20 Urgent Care Clinics & Doctors • Medicine • Health Insurance: HTH From WESLI, Your Own • Eye Doctor & Dentist TRANSPORTATION: 21-22 Madison Metro Bus • Taxis • Airport (MSN) • Regional Buses • Car Rentals COMMUNICATION: 22-23 Mail • U.S. Post Offces • Courier Services • Cellphones AMERICA & MADISON: 23-24 Culture & Values • Tipping Customs • Safety • Wisconsin Laws MADISON FUN: Museums • Tours • Outdoors/Nature • UW Campus • 24-27 Shopping: Walgreens, Grocery Stores, Downtown Shops, Malls • Fitness Centers • Movie Theatres COMPLAINTS & SUGGESTIONS: 28 Talk to Us • Class Evaluations • Write a Note • File a Formal 4 Complaint WE CAN HELP YOU!

ADMINISTRATIVE OFFICES: Downstairs/Lower Level Housing/Conversation Partner/Class Advising Sarah Uram - Housing Coordinator [email protected]

201 Liza Pincsak - Univeristy, Tutoring, and Student Services Coordinator [email protected]

Ryan Alme - Teacher, Conversation Partner, and Student Services Coordinator [email protected]

205 Tuition/U.S. Visas/Class Advising Macari Orozco - Student Services Director [email protected]

204 Teachers/Classes Jennifer Phillips - Director [email protected]

203 Activities/Class Advising//WTTP/Communications Hannah LeDuc - Communications & Media Manager [email protected], [email protected], [email protected]

Front Paying For Tuition & Fees, Health Insurance, Books: Desk Sarah Uram [email protected]

Teachers’ Offces: Second Floor Room 218 Teachers’ mailboxes: Room 218

WESLI will email you important information. If your email changes, please tell us. 5 LIFE at WESLI: CLASSES HOMEWORK You are here to learn English and we are here to teach you! To learn English, you must do your own work. WESLI expects you to do your best. Others can help you, but you must: • Give teachers your work, not someone else’s. • Give teachers your original work, not work you did for another class. • List website sources if you use information from the Internet. Plagiarism and Consequences: • “Plagiarism” means you borrow, buy, or steal work from another person, book, or the Internet. • If you borrow, buy or steal work, you will receive 0 credit for the assignment. Stealing Tests/Materials and Consequences: • If you steal tests or materials (paper copies or photos), WESLI may give you a written probation warning.

ATTENDANCE Attending and participating in class is very important! • If you will miss class, please email your teacher or call 608-257-4300 to let the teacher know why. • If you see a doctor, get a doctor’s note at your appointment. • You may have to leave WESLI if you miss more than 50% of your classes for 2 sessions. Each session is 2 months. You will frst be given a written probation warning. • Students must attend all classes. • WESLI is not responsible for students missing class. • A Probationary Letter will be given to students missing 50% of classes. 6 • If a student has enrolled via an agent, is on a government scholarship, or is under 18, the student agrees WESLI may release attendance records to the agent, scholarship administrator, and/or parent/guardian if attendance falls below 50%. • WESLI reserves the right to expel (without refund) any student whose attendance falls below 50% for 4 weeks.

GOOD STUDY HABITS Past WESLI students say: • “If you don’t understand, ask your teacher.” • “Take notes in class and when you read.” • “Review your notes every day. “ • “Give your teacher your homework on time.” • “Study for your tests and quizzes for at least 1 week.” • “Study with your classmates.”

GRADES You want a good grade - we want you to earn a good grade! You must: go to class, participate, do your homework on time, and study well for your tests. WESLI grades are: A (93-100%) = Excellent AB (88-92.9%) = Very good B (83-87.9%) = Good BC (78-82.9%) = Fair C (70-77.9%) = Average D (60-69.9%) = Poor F (0-59.9%) = Failing

7 Level Progression Students are allowed to progress from level to level based on their letter grade in the previous course. If they do not earn the necessary grade, students will have to take the course again.

The grade needed to progress from level to level is a ‘C’.

For academic classes, students must receive higher grades to progress to the next level - From 600 to 700 level: Students must earn a ‘BC’ or higher. Notes: In order to move to 600 Academic Reading & Writing, students must receive a ‘BC’ or higher in BOTH 500 Reading and 500 Writing and a ‘BC’ in both courses to enter 700 Academic Reading & Writing.

Changing Levels or Classes Initial placement decisions can be altered after the initial assessment period. Although WESLI encourages students to take courses within the same level, especially in reading and writing courses as these are combined at the upper levels, it is WESLI’s goal to place students into courses where they can succeed. If a student feels that his or her level is inappropriate, the student has the opportunity to appeal to change levels during the frst week of classes. In this situation, the student will work with Student Services Staff and the Director regarding being placed into the correct level. Placement tests scores, diagnostic scores, and previous grades (if applicable) are all factors in the decision to move a student from one level to another. Returning students wishing to change levels in individual courses also have the opportunity to do so before the frst day of the session. Students are given the opportunity to take individual course placement tests during Returning Student Testing Day, the day before the start of a new session.

8 The Director of Student Services or Director is responsible for making fnal decisions on students’ requests to change levels. If a student would like to change courses for their session of study where it is a preference of skill rather than level, any changes must be made by the end of the frst week/4 days of classes. Changes after this deadline are reviewed on a case-by-case basis.

Probation WESLI’s probation and expulsion policy is as follows: If you have missed 50% of your classes (12 MWF classes or 8 TTH classes), you will be put on probation. If you are on probation for 2 consecutive sessions, WESLI has the right to expel you. If you are expelled, WESLI will terminate your I-20 and you must leave the United States immeditately, and your student visa may be revoked by U.S. Immigration. If you have at least 3 “F”s for two or more sessions, WESLI may have you expelled. There are probationary plans that Student Service Coordinators can create to outline the necessary steps of improvement to avoid expulsion.

BOOKS [email protected] • Books can be purchased on or before the frst day of class. • If you change classes your frst week, you may exchange your books at the Front Desk IF there is NO writing in them. • If a book has a WESLI stamp in it and is handed out by the teacher each class day, DO NOT write in it.

9 TECHNOLOGY WiFi Network Name: WESLI Guests Password: YAM931WS1

ThinkWave: Online Grading + Homework

• You can see your grades and homework and send messages to your teachers online with ThinkWave. • Ask Liza for your login information. • Each student creates a username and password with an emailed link to access their grades, homework, and attendance.

COMPUTERS 8:00 am – 4:50 pm, Monday - Friday The student computers are in the student lounge. You can get login information from the Front Desk.

• Always logout when you are done. • The computers are always on. (Do not shut down!) • No food or drink next to the computers. • You can print homework by sending it to [email protected]. You will pick it up at the Front Desk. • You must send your homework to be printed by 8:00am or 12:00PM to be ready at 8:20am or 12:30pm. • If you need to scan or copy, you can ask the front desk for help for applications, governement documents, or homework. • There is a 30 minute limit on using the computers. Please be kind to those who also need to use the computer. • Anyone needing to do homework is frst priority.

10 STUDENT SERVICES ACTIVITIES Hannah LeDuc, [email protected] • Almost every week there is a student activity. • Every session activities are posted around WESLI. • Many activities are free; some have a fee. • Sign up and pay for activities at the Front Desk.

LOCKERS • Lockers are downstairs in the Student Lounge. • You will need to rent a locker for a weekly price to use. • Please keep your valuables in the lockers or with you!

LOUNGE, EATING AREA, SMOKING • You may eat in the lounge. • Pick up after you eat, wherever you eat. • You can use the microwaves and hot water machine in the lounge. • Smoking is outside. Throw used cigarettes in the trash can, only! Do not throw them on the ground. • Smoking cannot be in the bus stop, in the front doorway, or in front of The Old Fashioned or Harvest.

STUDY SPACE • You may also study in empty classrooms and in the study areas throughout the building. • No loud music, videos, or phone conversations in the shared space.

TRASH & RECYCLING • Recycle bins are BLUE - metal cans, paper, plastic. No “dirty” items. • Trash bins are BLACK - food, paper cups. garbage. 11 HOUSING Sarah Uram, [email protected] • Both dormitory and homestay have a $200 Security Deposit. When you leave, this money will be given to you IF your room is clean and not damaged within 30 days after completing the check-out process. • Smoking is always outside, never in the Residence or homestays.

Student Residence (Hamilton Place) • Contact Sarah, the Housing Coordinator, for maintance problems at [email protected]. • The student residence (Hamilton Place) is a 5-minute walk from WESLI. • Wif (Same password: YAM931WS1), heat, electricity, and water fees are included. • Food is not included. • You will share a bedroom or have a bedroom to yourself and share the kitchen and living area. • You pay rent at the WESLI Front Desk.

HOMESTAY • Homestays are 25-45 minutes away by bus. • Food is included. • Heat, electricity, and water fees are included. • You will have your own bedroom. • You pay homestay rent to WESLI at the Front Desk.FEES

12 TUITION PAYMENT Front Desk, [email protected] • Please pay at the Front Desk on or before your frst day of class each session. • You may pay with cash, debit or credit card (Visa or Mastercard), or a check from any U.S. bank. • You may also pay by wire transfer. Please tell Macari if you want to do this. • If you will not study a full session, tell Administrative staff your last day of study.

LATE FEE • If you pay after Day 4 of your classes, the late fee is $50. • If you do not pay within 4 weeks, you cannot attend class.

REFUND Any refunds due will be paid (by bank transfer) within 6 weeks of receiving the refund request and supporting documents. No refunds will be paid in cash. Payment will be made to the person or organization that originally paid the fees following our cancellation policies as stated in this document. The registration fee, accommodation booking fees, courier fee and bank/ credit card charges are non-refundable. There will also be an administration fee of $200 applied to all refunds processed.

No refund will be paid in the following circumstances: • If fraudulent documents were submitted on visa application • Once the course has commenced • If the student withdraws the visa application • If the student is expelled from the school or from the country by the Immigration Authorities • If the visa is granted and the student decides not to study at the school (in which case the school is required to inform relevant authorities immediately) • If the student is dissatisfed with the allocated level of study 13 HEALTH INSURANCE FULL-TIME STUDENTS (F-I VISA) • You must have private health insurance in the U.S. • Show the health insurance card from your country to the Front Desk, if you have it. • If you don’t have health insurance from your country, you must buy it every session at the Front Desk. OTHER VISAS (B-1/B-2, J-2, etc.) Private health insurance is an option.

PREPARING FOR UNIVERSITY STUDY LONGER AT WESLI Macari Orozco, [email protected] To study longer than your I-20 end date, talk to Macari.

UNIVERSITY COUNSELING See Liza or email [email protected] for help.

THE WESLI RECOMMENDATION • Many universities and colleges accept The WESLI Recommendation instead of TOEFL or IELTS scores. • Some schools may also require your WESLI Transcript. • Some schools may also require a minimum score on the Michigan Test you take at WESLI. To get The WESLI Recommendation you must: • Get a ‘B’ or higher in 700 Academic Listening and Speaking. • Get a ‘B’ or higher in 700 Academic Reading and Writing. To prepare for 700 Academic classes you must: • Get a ‘C’ or higher in 500 Academic Reading, Writing, and Listening/Speaking classes. • Get a ‘BC’ or higher in 600 Academic Reading/Writing and Listening/Speaking classes. 14 WESLI AND UNIVERSITY CLASSES You can take university classes while at WESLI! • First, fnish WESLI’s 600 Academic class level. • Then you can take 1 class at one of our partner universities while taking 3 WESLI classes.

TRANSFERRING SCHOOLS Macari, [email protected]

When you are ready to transfer schools you must: • Give your letter of full admission to Macari (LL2). • Complete the transfer form from new school and give it to Macari. • Next, Macari can transfer your SEVIS record. • You will get an I-20 from the new school with the same SEVIS number you had at WESLI.

F-1 VISA Rules (Full-Time Students) PASSPORT Your passport cannot expire while you are in the U.S.

F-1 VISA • Your visa can expire when you are in the U.S. • If you leave the U.S. after the expiration date, you must get a new visa to return to the U.S. • “Entries”: Number of times you can enter the U.S. using the same visa. “M” means “unlimited” times.

15 Study Period Policy WESLI will issue an I-20 to students wishing to improve their English language skills. To qualify, students must be study full time (24 lessons/week minimum) and be working towards a language goal. During this time, students must show progress towards 700 level completion in the core classes. After the completion of the 700 level, students are allowed to take general/elective classes for up to four months. Students may not take the same general/ elective classes more than twice. Any exceptions to this policy must be approved by the director.

I-20 FORM • Keep this form safe. It is as important as your passport! • It shows your WESLI start and end dates. • You will need it to travel outside the U.S. and to transfer to another school.

I-94 CARD You can print it from this website: https://i94.cbp.dhs.gov/I94/ request.html You will need this if you want a Wisconsin ID card.

TRAVELING Macari, [email protected] Traveling during a WESLI session you must: • Have studied for 8 months in a row. • Have paid all your WESLI fees for classes taken. Traveling after fnishing at WESLI you must: • Transfer to another school within 60 days of your last day of full- time study OR • Leave the U.S. within 60 days of your last day of full-time study.

16 If you want to leave the U.S. and then return to WESLI within 5 months you must: • Give your I-20 to Macari (LL2) to sign. • Have valid visa and passport expiration dates. • Get new fnancial documents.

LIFE IN MADISON HEALTH 911: Fire, Police, Ambulance

HOSPITAL EMERGENCY ROOMS: Always open Go to the Emergency Room ONLY if the Urgent Care Clinics are closed and you cannot wait to see a doctor.

UW Hospital (608) 262-2398 600 Highland Ave. Meriter Hospital (608) 417-6206 202 S. Park St. St. Mary’s Hospital (608) 251-6100 700 S. Park St.

URGENT CARE CLINICS & DOCTORS • You will pay to see a doctor (a “co-pay”). • You will pay for prescription medicine. • You must show your insurance card at both places. • You do not need an appointment. • You can use your LewerMark insurance card from WESLI.

17 URGENT CARE LOCATIONS: Dean WEST Clinic (608)-250-1525 and Urgent Care 752 North High Point Rd. Monday – Friday: 7:00 a.m. – 8:00 p.m. Saturday – Sunday: 8:00 a.m. – 5:00 p.m. Dean EAST Clinic (608)-250-1525 and Urgent Care 1821 South Stoughton Rd. Monday – Friday: 7:00 a.m. – 8:00 p.m. Saturday – Sunday: 8:00 a.m. – 5:00 p.m. Concentra Health (608)- 829-1888 Services WEST 358 Junction Rd. Monday – Friday, 8:00p.m. - 5:00p.m. CLOSED Saturday and Sunday

Concentra Health (608)-244-1213 Services EAST 1619 N. Stoughton Rd. Monday – Friday, 8:00p.m. - 5:00p.m CLOSED Saturday and Sunday

18 MEDICINE • Americans don’t go to a doctor for colds and other small problems. • They buy medicine (“over-the-counter”) at Walgreens:

Headaches/Fever: Acetaminophen, Ibuprofen Mucus: Decongestant Cough: Cough suppressant Sore throat: Throat lozenges Diarrhea: Anti-diarrhea (Kaopectate) Stomach ache: antacid/bismuth (Pepto-bismol)

Walgreens (on the (608) 257-3814 Capitol Square) 15 E. Main St. Open: Monday – Friday, 7:00 a.m. – 10:00 p.m. Saturday, 8:00 a.m – 8:00 p.m. Sunday, 9:00 a.m. – 8:00 p.m. Walgreens – 3 Locations 3710 E. Washington Ave. (east) Open 24 hours 606 S. Whitney Way (west/south) 7810 Mineral Point Rd. (west)

19 HEALTH INSURANCE

GBG-Aetna HEALTH INSURANCE FROM WESLI Provider Contact: www.lewermark.com/wesli. TALK TO A NURSE ANYTIME, DAY OR NIGHT: 1-866-549-5076 Insurance does NOT cover 100% of medical costs. Insurance will pay part of the cost for: • Accidents, injuries, and unexpected illnesses. • Eye and teeth injuries or accidents only. Insurance will NOT pay for: • Physicals, pre-existing conditions, teeth and eye diseases, check-ups, or problems with alcohol or drugs. YOUR OWN HEALTH INSURANCE • Check your insurance for directions. • You might have to call your insurance company frst. • You will probably pay the doctor and get a receipt to send to your insurance company. • Your insurance company may refund some or all of the money you paid if you send the receipt.

EYE DOCTOR AND DENTISTS (Teeth)

Eye: Madison Optometric Center (608) 256-6875 629 State St. Dentist: Dr. Kathleen Kelly (608) 256-0499 44 E. Miffin St.

Capitol Square Dental (608) 256-1300 1 S. Pinckney St., #100 20 TRANSPORTATION

MADISON METRO BUS www.cityofmadison.com/metro

Per ride fare: $2 cash 31-Day Pass (unlimited rides): $65 Buy a Bus Pass at: • WESLI Front Desk • Community Pharmacy, 341 State St. • Capitol Centre Foods, 111 N. Broom St. • University Bookstore, 711 State St.

TAXIS Call to order a ride. Some rides may be shared. You are also expected to tip 15-20%.

Badger Cab Madison Taxi Green Cab (608) 256-5566 (608) 255-8294 (608) 255-1234 REGIONAL BUSES Get tickets online. Campus Station: 700 Langdon St. (in front of Pyle Center, near Memorial Union)

• To/from MILWAUKEE: Badger Bus www.badgerbus.com • To/from downtown CHICAGO: (and O’Hare Airport and Midway Airports) Van Galder Bus www.coachusa.com/vangalder • To/from MINNEAPOLIS: Mega Bus http://us.megabus.com or www.badgerbus.com

AIRPORT Dane County Regional Airport (MSN) www.msnairport.com 4000 International Lane 21 CAR RENTALS • You usually must be 25 years old to rent a car. • You will need a credit card to rent a car. • You must also buy their rental car insurance.

Enterprise Rent-A-Car Avis Rent-A-Car (608) 242-5000 (608) 251-1717 1864 E. Washington Ave. 1136 E. Washington Ave.

COMMUNICATION MAIL RECEIVING: • You should use your dorm or homestay address. • You may also receive mail at WESLI, in the Student Mailboxes by the front door. SENDING: • You may send stamped letters at the Front Desk. • Packages must be sent from a U.S. Post Offce or through a Courier Service. U.S. POST OFFICES www.usps.com Downtown Post Offce: 2 E Miffin St. #103 (608) 250-6485 East Post Offce: 3902 Milwaukee St. (608) 246-1228 West Post Offce: 733 Struck St. (608) 274-1793 COURIER SERVICES DHL: www.dhl. FedEx: www.fedex. UPS: www.ups.com com com CELLPHONES No-Contract and SIM Cards

22 • You can buy pre-paid phone cards from Walgreens, Walmart, Best Buy, and Target. • If you already have a cellphone, you can use a CampusSIMs card for $25/month.

Contract with a Cellphone Company • Many require a 2-year contract. • Many require a U.S. Social Security Number (you do not have this). • Many offer extra services you do not need. • You will pay a fee to start the phone contract. • You will pay a monthly fee. • You can buy cellphones at Best Buy, Walmart, and Target.

AMERICA AND MADISON CULTURE & VALUES • Independence – personal responsibility, individual rights. • Be On Time – keep appointments, arrive early, call if late. • Say What You Want – be direct, honest, look at the person. • Be Friendly – strangers may smile, greet, talk a little. • Help Our Earth – recycle, be “Green,” put trash in cans. • Diversity – all different kinds of people are important. • Personal Space – have space between yourself and others.

TIPPING CUSTOMS Tipping: 15%-20% of bill to waiter/waitress, taxi, bar, hair. For Delivery, tip the driver $2-$5 or 10%.

SAFETY Do not walk alone at night. Do not give your phone number to someone you don’t know. Do not get in a car with someone you don’t know. 23 Do not carry a lot of money. Take a friend with you to new places and walking at night. WISCONSIN LAWS Alcohol: • You must be 21 to drink in Wisconsin. • You must have a Wisconsin ID or Driver’s License to buy alcohol. • You cannot drive after drinking alcohol. • You cannot provide alcohol for people under 21. Smoking: You must be 18 to smoke. Smoking is outside dorms, homes, and restaurants. Illegal drugs: (like marijuana, cocaine, heroin…) You cannot use these kinds of drugs in Wisconsin.

MADISON FUN http://www.visitmadison.com MUSEUMS - Most are free! Chazen Museum of Art Geology Museum 800 University Ave. 1215 W. Dayton St. Veterans Museum Historical Museum 30. W. Miffin St. 30 N. Carroll St. Madison Children’s Museum Madison Museum of ($) 100 N. Hamilton St. Contemporary Art 227 State St.

TOURS – Free! Monona Terrace (at the end of MLK Jr. Blvd.) State Capitol building (across the street from WESLI)

24 OUTDOORS/NATURE Madison Parks: http://www.cityofmadison.com/parks/parks/ Henry Vilas Zoo – free! UW Arboretum – by the zoo and Lake Wingra, free. Lakeshore Path (from Memorial Union to Picnic Point)

UW CAMPUS Memorial Union Terrace – live music/dancing/food Union South – food/bowling/rock climbing

SHOPPING WALGREENS Many locations sell: toiletries, cosmetics, medicine, school supplies, household items, phone cards, some food. GROCERY STORES Near downtown: Capitol Centre Market Fresh Madison Market (delivers) (delivers) 111 N. Broom St. 703 University Ave.

Asian Midway Willy Street Co-op 301 S. Park St. 1221 Williamson St.

Festival Foods Mercado Marimar 810 E. Washington Ave. 2102 S. Park St.

East: West: Woodman’s Food Market Copps 3817 Milwaukee St. 3650 University Ave.

DOWNTOWN SHOPS These streets have many small stores: State Street, Monroe Street, and Williamson (Willy) Street

25 MALLS – BIG STORES West: Hilldale Mall Target – at Hilldale Mall – At University/Midvale roads Westgate Mall West Towne Mall At Whitney Way/Odana roads At Gammon/Mineral Point Rd. Best Buy (electronics/phones) – behind West Towne Mall Walmart (cheap) Target 7202 Watts Rd. 201 Junction Rd. East: East Towne Mall Target – by East Towne E. Washington Ave. 4301 Lien Rd. Best Buy (electronics/phones) – by East Towne 2452 E. Springs Dr. Walmart (cheap) Near East Towne Mall 4198 Nekoosa Trail South: South Towne Mall – Monona Super Target – Fitchburg W. Broadway 6321 McKee Rd. Walmart Supercenter – near South Towne (cheapest) 2151 Royal Ave. FITNESS CENTERS Downtown: Capital Fitness Pinnacle Health & Fitness 15 N. Butler St. 44 E. Miffin St. *WESLI Student Discount! Anytime Fitness – open 24 hours 301 E. Campus Mall, Suite 203 Anytime Fitness – open 24 hours 301 E. Campus Mall, Suite 203

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MOVIE THEATRES AMC AMC Star 18 (south) Hilldale Mall 6091 McKee Rd. Market Square 5 (west) Point Cinema (west) 6604 Odana Rd. 7825 Big Sky Drive Palace Cinema 2830 Hoepker Rd. Sun Prairie, WI 53590

HARRASSMENT

WESLI is a harrassment-free environment. Students and staff are to treat each other with respect. Comments or actions that are harmful to another student or staff will not be tolerated. If you are harrassed, please tell a staff or teacher you trust immediately.

TECHNOLOGY POLICY

WESLI is a safe environment. Students and staff are to treat technology with respect, including content viewed. WESLI has a no-tolerance policy for misuse of school technology.

27 COMPLAINTS AND SUGGESTIONS TALK TO US:

Jennifer Phillips Director [email protected]

Class evaluations: At the end of every session, in every class we will ask for your confdential comments. We listen to you!

Write a note (without your name): Leave it at the Front Desk, in the Teacher Mailboxes, or in the Administration Mailboxes at the Front Desk.

File a formal complaint: State of Wisconsin Educational Approval Board Joan Fitzgerald 4822 Madison Yards Way, Madison, Wisconsin, 53705

Commission on English Language Program Accreditation (CEA): [email protected] • Read the Standards PDF on the WESLI server, under “Student Resources,” or visit: http://www.cea-accredit.org/about-cea/ standards. • Write your complaint (put your name, address and telephone number on a separate page). Explain the standard(s) you are complaining about, and WESLI’s failure.

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WESLI hours:

Monday to Friday: 8:00 am - 5:00 pm

WESLI Computer Lab hours: 8:00 am - 4:50 pm

19 N. Pinckney St. Madison, WI 53703 [email protected] • www.wesli.com Tel: 608-257-4300 • Fax: 608-257-4346