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Morgue Management on Remote Communities in the Northern Territory

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Morgue Management on Remote Communities in the Northern Territory INVESTIGATION REPORT INTO MORGUE MANAGEMENT ON REMOTE COMMUNITIES IN THE NORTHERN TERRITORY Kalkaringi Morgue Lajamanu Morgue Alpurrurulam Morgue “WE OWE RESPECT TO THE LIVING BUT TO THE DEAD WE OWE …??” Voltaire (1785) Page 1 of 79 Table of Contents TRANSMISSION LETTER........................................................................................................................ 4 ACRONYMS .......................................................................................................................................... 5 EXECUTIVE SUMMARY ......................................................................................................................... 6 INTRODUCTION ................................................................................................................................... 9 BACKGROUND - KALKARINGI MORGUE ......................................................................................... 10 KALGARINGI MORGUE PHOTOS .................................................................................................... 10 DEFINITIONS ...................................................................................................................................... 11 MORGUE: ...................................................................................................................................... 11 REPORTABLE DEATH ..................................................................................................................... 11 CORONERS ACT ............................................................................................................................. 11 THE COMPLAINT ................................................................................................................................ 12 OUTCOME ......................................................................................................................................... 12 MEDIA COVERAGE......................................................................................................................... 14 RECOMMENDATIONS ........................................................................................................................ 15 INVESTIGATION ................................................................................................................................. 16 PRELIMINARY INQUIRIES............................................................................................................... 16 NORTH AUSTRALIAN ABORIGINAL JUSTICE AGENCY (NAAJA) ....................................................... 16 NORTHERN TERRITORY COORDINATOR GENERAL FOR REMOTE SERVICES (NTCGRS) .................... 17 DEPARTMENT OF HOUSING, LOCAL GOVERNMENT, REGIONAL SERVICES (DHLGRS) - SERVICE DELIVERY COORDINATION UNIT (SDCU) ........................................................................................ 18 VICTORIA DALY SHIRE COUNCIL (VDSC) ......................................................................................... 24 DEPARTMENT OF HEALTH (DOH) FORMER DEPARTMENT OF HEALTH & FAMILIES (DHF) .............. 28 DEPARTMENT OF BUSINESS AND EMPLOYMENT (DBE) ................................................................. 31 NT POLICE FIRE & EMERGENCY SERVICES (NTPFES) ....................................................................... 32 FAMILIES AND HOUSING, COMMUNITY SERVICES AND INDIGENOUS AFFAIRS (FAHCSIA) ............. 41 NORTHERN LAND COUNCIL (NLC) .................................................................................................. 43 ABORIGINAL MEDICAL SERVICES ALLIANCE NT (AMSANT) ............................................................ 44 KATHERINE FUNERAL SERVICES (KFS) ............................................................................................ 44 OFFICE OF THE CHIEF MINISTER (OCM) ......................................................................................... 45 DEPARTMENT OF THE CHIEF MINISTER (DCM) .............................................................................. 45 OFFICE OF THE HEALTH MINISTER (OHM) ..................................................................................... 45 DEPARTMENT OF JUSTICE (DOJ) .................................................................................................... 56 KATHERINE WEST HEALTH BOARD ABORIGINAL CORPORATION (KWHBAC) ................................. 56 WEST ARNHEM SHIRE COUNCIL (WASC)........................................................................................ 56 ROPER GULF SHIRE (RGS) .............................................................................................................. 57 BARKLY SHIRE COUNCIL (BARKLY SC) ............................................................................................ 57 ELLIOT MORGUE PHOTOS ............................................................................................................. 58 CENTRAL DESERT SHIRE COUNCIL (CDSC) ...................................................................................... 58 Page 2 of 79 SHIRES WITH NO MORGUES .......................................................................................................... 59 NT CORONERS OFFICE ................................................................................................................... 60 INDIGENOUS AFFAIRS ADVISORY COUNCIL (IAAC) ........................................................................ 60 RELEVANT LEGISLATION ................................................................................................................ 61 INFORMATION RECEIVED FROM OTHER SOURCES ........................................................................ 62 ANNEXURES ....................................................................................................................................... 63 ANNEXURE 1 - MAP TERRITORY GROWTH TOWNS & MAJOR CENTRES IN THE NT ........................ 63 ANNEXURE 2 - WADEYE MORGUE MANAGEMENT PLAN AND AGENCY AGREEMENT - MAY 2011 . 64 ANNEXURE 3 – COORDINATOR GENERAL FOR REMOTE SERVICES ‘REPORT #2’ ............................. 66 ANNEXURE 4 - MORGUES – ARNHEM AND WESTERN DIVISION .................................................... 70 ANNEXURE 5 – DECEASED BODIES MANAGEMENT IN REMOTE COMMUNITIES ............................ 72 ANNEXURE 6 – AMSANT UNDATED ONE PAGE SPREADSHEET CONTAINING INFORMATION ABOUT MORGUE FACILITIES ON REMOTE COMMUNITIES ......................................................................... 74 ANNEXURE 7 - RED LILY – SORRY SOMEONE HAS PASSED AWAY BROCHURE ................................ 75 ANNEXURE 8 - 52 DHF HEALTH CENTRES ....................................................................................... 77 ANNEXURE 9 – DOH SURVEY OF MORGUES .................................................................................. 78 ANNEXURE 10 – DHLGRS SURVEY OF MORGUES ........................................................................... 79 Page 3 of 79 TRANSMISSION LETTER The Hon. Paul Henderson MLA Chief Minister Parliament House Darwin NT 0800 26 March 2012 Dear Chief Minister This report of an investigation into morgues and mortuary services on remote communities in the Northern Territory is delivered to you under Section 153 of the Ombudsman Act 2009 for tabling in the Legislative Assembly within the next six sitting days. Yours faithfully Carolyn Richards Ombudsman Page 4 of 79 ACRONYMS Department of Health (DoH) Department of Housing, Local Government and Regional Services (DHLGRS) Alice Springs Town Council (ASTC) Barkly Shire Council (Barkly SC) Belyuen Shire Council (Belyuen SC) Central Desert Shire Council (CDSC) Central Land Council (CLC) Coomalie Community Government Council (CCGC) Darwin City Council (DCC) East Arnhem Shire Council (EASC) Katherine Town Council (KTC) Litchfield Shire Council (LSC) MacDonnell Shire Council (MSC) Northern Land Council (NLC) Roper Gulf Shire (RGS) Tiwi Islands Shire Council (TISC) Victoria Daly Shire Council (VDSC) Wagait Shire Council (WSC) West Arnhem Shire Council (WASC) Service Delivery Coordination Unit (SDCU) Department of Justice (DoJ) Department of the Chief Minister (DCM) Families and Housing, Community Services and Indigenous Affairs (FaHCSIA) Indigenous Affairs Advisory Council (IAAC) Katherine Funeral Services (KFS) Katherine West Health Board (KWHB) NT Police, Fire and Emergency Services (NTPFES) Office of the Chief Minister (OCM) Office of the Health Minister (OHM) Territory Growth Towns (TGTs) Page 5 of 79 EXECUTIVE SUMMARY This report is of an investigation into the management of morgues in the Northern Territory and outside of the major centres. The need to investigate is apparent from the following selected excerpts about the availability of morgues. Excerpt taken from an email to the Ombudsman Office on 11 November 2011 by a Doctor working for the Katherine West Health Board. …It was in my house that a body was placed at room temperature for 3 days in August this year. I am a GP with Katherine West Health Board, and I spend Monday to Thursday each week in Yarralin. My home in the community was a 2 bedroom Demountable. Upon my return from a 2 week holiday in August, I was informed by the clinic staff that a body (in a coffin) was stored in my home (in the kitchen area) the previous week. Needless to say, I was horrified and very angry. I grabbed all my belongings and called my supervisor at once and was flown out by chopper within the hour. The clinic co-ordinator told me he had nowhere else to put the
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