October 1-15, 2017 Volume 6, Issue 8 `100
The 1st
The Who’s Who of Indian web publishers participated in this first ever initiative to reward excellence in web publishing. Nineteen came out tops.
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This fortnight... Volume 6, Issue 8 ur Cover Story this fortnight is extremely special. While it may look like a EDITOR Sreekant Khandekar Oregular ‘awards story,’ it stands for something much, much bigger. First of all, PUBLISHER October 1-15, 2017 Volume 6, Issue 8 `100 this was the first time websites in English and Indian languages were felicitated for Prasanna Singh their work and initiatives; they were judged on a spectrum of parameters such as EXECUTIVE EDITOR content, brand partnerships and overall user experience. Ashwini Gangal The 1st ASSOCIATE EDITOR Sunit Roy In India, web publishing has been around for over two decades. If that number PRODUCTION EXECUTIVE seems a touch too large, and if web publishing feels like a much younger industry, Andrias Kisku The Who’s Who of Indian web publishers participated in don’t fret. That’s a cognitive error we’re making, collectively. We’re making it ADVERTISING ENQUIRIES this first ever initiative to reward excellence in web publishing. because the business of online publishing is changing every day. Existing players Shubham Garg Nineteen came out tops. are still experimenting and newer ones, some highly specialised, are mushrooming 81301 66777 (M) constantly. All of them grapple with similar issues: What’s better, mobile site or app? Apoorv Kulshrestha 9873824700 (M) How does fake news affect my business? Are these algorithms out to get me? Is video Noida advertising worth it? Nikhil Jhunjhunwala DI 20 9833371393 (M) Mumbai Now, on to my favourite part: at the Digipub Awards, which, mind you, saw [email protected] the participation of almost every major publishing group and website out there, the MARKETING OFFICE brand that swept the show, is a toddler in the universe of web publishing - The B 3, Ground Floor, Sector 4, Noida -201301 Uttar Pradesh Quint. The news platform won five Golds, two Silvers and the Website of the Year (English) title. MUMBAI 302, Makani Center, 3rd Floor, Off Linking Road, Bandra (W), This reminds me of a Cover Story we published last June. It was an interview Mumbai - 400050 with Raghav Bahl, who runs The Quint along with his wife and business partner SUBSCRIPTION ENQUIRIES Ritu Kapur. He said, at the time, about his decision to jump into the world of online [email protected] news publishing, “I’m ready to pump in whatever it takes to be successful. We’re Owned by Banyan Netfaqs Pvt Ltd and confident and ambitious and want to grow fast and big in our second innings... Printed and published by we still love being in the media business... also, there was a point to prove to the Prasanna Singh, at 7-A/13, Ch. Ratan Singh Complex, world…” He seems to be doing just fine, I’ll say. Jawala Heri Market, Paschim Vihar, New Delhi-110 063.
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Ashwini Gangal Cover Design Arti Virmani [email protected] CONTENTS 22 8 VOOT Smart Navigation A look at Voot’s new non-fiction show which embeds digital into the format.
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LEVI’S Shaping it Right With this campaign, the denim brand celebrates SOFY TAMPONS KASHMIR RAJEEV RAJA women who have shaped Candid Marketing Warm and Inviting Mogo Man their world on their own The feminine hygiene brand The creative team moves away Sonic branding. Does it work terms. discards subtlety. from showcasing landscapes. for marketers?
afaqs! Reporter, October 1-15, 2 0 1 7 5 e SOFY TAMPONS Candid Marketing Feminine hygiene brand Sofy discards euphemism and subtlety, opting for ‘real words’. By Shweta Mulki
he feminine hygiene narrative, information that educates girls and And once she becomes aware, she specifically the ad lingo solves their problem in a fun and realises that there’s no stopping her.” Trelated to menstruation, has forward thinking way,” explains Nada. Commenting on the copy-to- come a long way; slowly making an How did the creative team execution process, Sengupta says, adamant transition from predictable interpret this? Bindu Sethi, chief “Before cracking the communication, visual imagery with motifs like the strategy officer, JWT, Delhi, says, “In the team asked themselves - ‘What ‘blue liquid’ and ‘white clothing’, to India tampons are invisible - on the is the single most important thing communication that is more frank, shelves or inside a women’s mind. As that tampons do? Simple, it lets you open and ‘unembarrassed’. an all-women team across planning, get into water while on your period! And, riding this wave of ‘frankness servicing and creative, all we had to Once we identified that, everything in feminine hygiene’ is Sofy Tampons do was mirror our own experiences was simple.” which under its fresh campaign - of using or not using a tampon. While #EmbraceTheNew - claims to have working on the brief, we had our own HAVE THE FILMS DONE launched India’s first commercial ‘Tampon Initiation Moment’. Within THEIR JOB? campaign for tampons. Starting with the team there were two camps - one Narayan Devanathan, group two digital films, the brand uses the rooting for it and the other resisting it, “As an all-women executive and strategy officer, Dentsu ‘inform and educate’ treatment to much like the Tampons ‘all you need team across Brand Agencies, says, “Somebody tackle fears and myths around the to know’ film.” had to start somewhere; Sofy is that product and does so by embracing The category, globally, over the planning, servicing somebody and this is their chosen words like ‘vagina’ and ‘virginity’. years, has kicked taboos and ‘chased starting point. And perhaps that’s all Tampons sales aren’t as high as change’ in its communication. From and creative, that matters. Someone may have a those of sanitary pads in India, but the a Tampax ad featuring Friends star all we had to do problem with the tampon-in-beaker last couple of years have seen tampon Courtney Cox and ads with chirpy as the demo device. Others may have brands move beyond pharmacies pirouetting women in the ‘80s, to was mirror our an issue with the idea that women and trickle into supermarkets and the viral videos by Hello Flo’s ‘Camp own experiences.” even have fun on their minds during general stores in urban India. Sofy, Gyno’, and UbyKotex a few years their periods. Sofy will learn and a brand owned by Japanese FMCG ago, and Bodyform’s ‘bloody tampon’ BINDU SETHI sharpen their message and make it more interesting as time goes by.” The category, globally, over the years, has kicked myths around tampons and launch He also adds, “Like its parent the product too. Instead of being company Unicharm did in another taboos and ‘chased change’ in its communication. overwhelmed by the task, we decided category with Mamy Poko Pants major Unicharm (also the makers of work in 2016, tampon ads have to spark off a conversation that girls pant-style diapers - and its softest MamyPoko Pants diapers), entered transitioned from ‘subtle and cheery’ were dying to have. Their unasked critics will accuse that brand of being India in 2012 with their sanitary to ‘frank and funny’. questions suddenly had answers.” formulaic - Sofy will probably create napkin range. How about the Indian market? Sengupta explains that the first and win this category before the On the timing of this new Sambit Mohanty, national creative film busts every myth a girl has about competition wakes up and decides it’s campaign, Hiroki Nada, brand director, JWT, Delhi, says that the all- tampons and that ‘it does that in worth playing catch up.” manager at Unicharm, says that while girls team working on the campaign a candid way - pretty much like a Kainaz Karmarkar, chief creative tampons have been on the shelf for felt that the challenge was to put locker room conversation between officer (west) at Ogilvy & Mather, some time, no brand has taken the the consumer at ease about a topic girls.’ “This is important, because for feels that the video delivers on its title, responsibility to educate the young they’d otherwise be closed to. “I think someone to adopt a personal hygiene which reads - ‘Everything you need Indian girl about the barriers and they tackled this cleverly by placing product like tampons, she needs a to know about using tampons.’ “You myths surrounding their usage. a product demonstration in a candid personal recommendation,” she adds. cannot fault this communication on “Search volumes have been rising setting,” he adds. On the second film, the team clarity. They have not been shy about and the category is also growing; Sumitra Sengupta, executive explains that “it is about that one girl calling out body parts and explaining hence, we spotted this opportunity creative director and vice president, we all know, who sits by the poolside unabashedly how and why a tampon as a huge potential in the market JWT, Delhi, says, “For the first and can’t have fun because she is works.” n and have taken the onus to share time, we set out to educate, dissolve unaware of the power of tampons. [email protected]
6 afaqs! Reporter, October 1-15, 2 0 1 7 INDIA’S NO.1 URDU NEWSPAPER rediscovered redefined refreshed l VOOT Smart Navigation A quick look at VOOT’s new non-fiction show. By Anirban Roy Choudhury
et’s Google it” is the best answer to any question asked Ltoday. How to tie a knot, how to this and how to that... are the most common Google searches these days. Web series sensation, Sumeet Vyas, does the same in VOOT’s new show, ‘Stupid Man Smart Phone’. In the show, Vyas is assigned to scale treacherous mountain passes, traverse river rapids, battle wildlife in the forest, and beat the gruelling desert sun. The journey is divided into three terrains and in each he will have a companion. Whenever and wherever the duo get stuck, they can reach out to their smartphone, search, find a solution, and move on. ‘Stupid Man Smart Phone’ is a British drama which Viacom18’s video-on-demand streaming service, VOOT, has adapted and recreated for Indian audiences. Produced by BBC Worldwide India, the nine episode series stars Evelyn Sharma, Sahil Khattar and Karan Kundra as content head, VOOT. selections from our Content Day last Vyas’ companions. Three of the nine On the British show, comedian year,” informs Siddharth Banerjee, episodes are currently streaming on Russell Kane plays the anchor and the EVP marketing, Vodafone. The telco VOOT. show is heavily dependent on its cast. was excited about the central premise India is accustomed to watching Vyas’ funny bone sense of humour and storyline; the brand found the international formats on television, made him the Stupid Man in the script to be a natural fit to promote especially those that garner good adaptation, “The flavour of the show Vodafone SuperNet as a data-strong ratings — ‘Kaun Banega Crorepati’, is adventure with comedy; it’s a light- network. ‘Bigg Boss’, ‘Indian Idol’ — all of hearted reality series where survival When it comes to web-series which are non-fiction adaptations is the challenge. The brief was that integration, Banerjee and his team of international formats. But what we need to have people whom you at Vodafone like to get in on all drives the digital platform’s attention won’t imagine in such places. Vyas is the discussions, “...right from the towards it? not a regular stand-up guy, he doesn’t concept stage.” “Fundamentally, the digital need a script, his natural reaction “Instead of bringing Vodafone has its own Key streaming world is now becoming has comedy in it and that’s what we a music show or any Performance Indicators (KPIs) fairly mainstream. In this world we wanted,” informs Shergill. through which it will calculate the have seen quality scripted content Social media popularity was also other formats and return on this investment, “While being produced so far and in the a criteria, says Gandhi, adding, “We doing it on digital, we some of the input KPIs will be views last year, be it our shows or Inside wanted people with huge social decided on this one et al, the core metrics will be on mind Edge, the quality is getting better. media following because even when measures and whether it helps our In the same streaming world no the show was being filmed, they were because in this show, business outcomes,” says Banerjee. one really did a non-scripted reality constantly interacting with their fans digital is organically The production quality is a key show, whereas ‘Bigg Boss’, ‘Khatron and the fans were guiding them; factor and the terrains were not only Ke Khiladi’ and ‘Roadies’ does very that’s the format of the show.” embedded into the challenging for the cast but the crew well. So we thought, why not create The show has roped in Vodafone format itself.” as well, ensuring production teams a reality show for the digital platform as ‘title sponsor’ and Motorola as MONIKA SHERGILL had to deal with many difficulties and set a new benchmark,” says ‘powered by’. In the show, Sumeet while filming. “In Tamil Nadu we Gaurav Gandhi, COO, Viacom18 Vyas and his companion use had heavy rainfall to deal with; in Digital Ventures. MotoG smartphones powered with lot in the last year and a half - has Rajasthan we had to deal with distance “This format won at MIP last year Vodafone’s network. “They were a the improvement helped AVOD as locations are far apart; in Arunachal and we were very keen on picking natural fit for this format. When platforms get more money from Pradesh the roads are so steep that it up. Instead of bringing a music you’re doing a show like this you advertisers? “Advertising will get better just getting around from one place to show or any other formats and doing can’t stuff in more brands; the digital with time. Next year when BARC another was the biggest challenge,” it on digital, we decided on this audience is very discerning, if you starts measuring streaming services, recollects Soniya Kulkarni, head, one because in this show, digital push a brand they will reject the digital advertising will take a different creative and business development, is organically embedded into the show,” opines Gandhi. turn altogether,” feels Gandhi. BBC Worldwide India. n format itself,” adds Monika Shergill, While content has improved a “This association is one of the top [email protected]
8 afaqs! Reporter, October 1-15, 2 0 1 7 MID-DAY GUJARATI NOW IN ITS MOST VIBRANT AVATAR further enriched more relevant e e RAJEEV RAJA “Clients are calling us for Mogos” Ranjan Kapur and Subhash Kamath are now part of the advisory board of BrandMusiq, a sonic branding outfit. We interviewed Rajeev Raja, co-founder of the firm. By Ashwini Gangal
ajeev: Close your eyes, listen How so? to this music. You’ll see some One of the problems agencies have Rimagery, it’ll trigger some today – and I know this from personal memories. Don’t try and analyse experience – is uncertainty about it. We’ll talk about these images taking a call on music. Clients react to afterwards. the jingles they (agencies) make with Rajeev plays his famous metallic flute for statements like, ‘I don’t like it, but a few minutes, while I do as told. I don’t know why’. They say things Rajeev: What did you see? like, ‘Yeh jum nahi raha hai...’ Me: I saw the Himalayas, green But our process clearly lays down pastures, shepherds, sheep and blue the guidelines for the master sound skies. (that is, the mogoscape or sonic Rajeev: (smiles) That’s not by palette – a 90-120 second long piece accident; it’s by design. of music, which takes around three What I heard was his composition months to create) for the brand. built on a specific scale - the Rajeev Raja: on a musical note Brands are moving from overt ‘Hamsadhvani Raag’; titled ‘peace’, it communication to subtle experiences. invariably evokes the kind of images I incremental awareness, but I wouldn’t clients and start presenting, they say, Agencies look at brands more from a saw in my mind’s eye while listening say there’s been a sea change. Sound ‘Don’t preach to the converted; we communication sense, not so much to it. and sonic identity have never been understand the importance of sonic from an experiential sense. With our A new image pops into my mind seriously thought of. But the media branding. Now show us what you’ve expertise, agencies can considerably now — of Rajeev playing his flute space has changed. When I was at the done...’ That’s progress. So yes, it enhance their offering to clients. in a boardroom, as 25 management peak of my (agency) career, television is better today than it was when we That’s why we prefer to go to clients executives seated around a long table had to be the primary medium. started out. We’ve started getting cold directly... listen. In Rajeev’s world, that’s what a Today the consumer has four screens calls. Clients are calling us and saying, client pitch looks like. – smartphone, laptop, television and ‘We want a Mogo’. That’s huge. The … as opposed to going to clients After spending over two decades multiplex. Imagine these screens word Mogo is gaining currency. But through their agencies, you mean? in the advertising industry, Rajeev without sound. Today the importance my dream is for the word ‘Mogo’ to Yes, (if we go through the agency) launched BrandMusiq, a sonic of sound is all pervasive. be as ubiquitous as ‘USP’. what happens is – you then try to branding agency, in 2012, along with Clients pay a whole lot of money match the sound for a television spot the late J.S. Mani. His last ‘agency for a visual identity. But with sound, All the brands you work with or a radio spot. But that’s not what role’ was NCD, DDB Mudra, where the approach is, ‘Acha, television ad have a creative agency on board. we’re doing. We create media-neutral his pet account was Volkswagen. hai, let’s create a piece of music...’ Does your presence in the room sound for brands. We go beyond Today, Rajeev runs BrandMusiq That’s the equivalent of saying, ‘Acha, threaten them? And do brands conventional media apertures like along with his business partner Ajit I am launching a brand so let’s create approach you through their television. We’re looking at sound in Varma. The client list includes brands a logo because I need to put it in agencies? packaging, retail sound, and UX and from both traditional and younger my print ad...’ Essentially, while a A lot of our clients come to us UI sound design. Once we create product groups: Standard Chartered visual identity is seen as strategic and directly… we hear directly from the master sound, we adapt it across Bank, Royal Challenge, HDFC Bank, enduring, a piece of music associated the marketing/brand management different media. Horlicks, TV18, Tata Salt, Wonder with a brand is seen as tactical and (teams). When it’s a decision of la, Raymond, McDowell’s No.1, short term. If it catches on, the identity (which sonic branding is), But do clients really see your Manipal Group, Myntra, Gold Flake brand continues to use it, but often it you need a buy-in at the highest level. service as one that’s separate from and Croma. becomes like the Onida devil – a great So it’s important for us to start right the TVC or do many still look at The advisory board of BrandMusiq property that everyone recognises, but at the top. But once the brand owners it as an add-on to the TVC, which comprises: Ranjan Kapur, country you don’t know what part of the buy into the concept, we urge them to you insist it isn’t? manager, WPP India, Loney Antony, brand it’s really expressing. bring all the associated teams together There are brands that are still MD, Hitachi Payment Systems, Sonic assets too should evolve at the earliest stage — creative, digital, heavily dependent on TVCs, Rajesh Patel, co-founder and CEO, with time; a brand can’t use a event, media planners, strategic like FMCG and food brands, so Powerweave, a software company, soundscape created in the 1960s with planners... sometimes, they do tend to see it and Subhash Kamath, CEO and contemporary visual imagery from I recall, after Vistara signed us on, through the filter of the TVC... managing partner, BBH India. the new millennium. we flew down to Delhi and spent two there is a ‘TVC syndrome’ in India. Edited excerpts from an interview with hours with the planning and creative Because it’s an emerging category, Rajeev Raja, co-founder, BrandMusiq, and When you started out, you went teams at Ogilvy and presented our it’s important to be able draw a clear flautist at ‘Rajeev Raja Combine’, his to market with a service for which creds and approach... of course, the line back to ROI. We are looking Indo-Jazz fusion band: there was no demand; educating creative team will have concerns at creating a model for sonic audit the potential client about sonic and anxieties; I’ve been on that side. very seriously. Data analytics will be In 2015, you said and I quote, ‘It’s branding was a large part of the For them it’s like, ‘Arey, here comes a large part of this. Brands are now amazing how brands don’t think struggle. Today, is there demand? one more restriction!’ So we try and beginning to see value in the neuro- about what their sound is...’ Do Is there some such thing as a demonstrate to agencies how our testing of sound, something they did they now? ‘Mogo brief’? presence will not restrict their work, only for TVCs so far. n There has definitely been some Today, a lot of times when we meet but will make things easier for them. [email protected]
10 afaqs! Reporter, October 1-15, 2 0 1 7