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APRIL 2012 Vol. 92, No. 4 MANUFACTURING CONFECTIONER GLOBAL SOURCE FOR , AND BISCUIT INFORMATION

PRODUCTS INTRODUCED AT ISM SWEETS & SNACKS EXPO

PMCA PRODUCTION CONFERENCE US CONFECTIONERY SALES RCI Spring Regional Institute Retail Confectioners International will host its 2012 spring regional event in Jacksonville and St. Augustine, Florida. www.retailconfectioners.org

Monday, April 16 10:00 AM –10:45 AM Education Session: Crisis Communi- Arrival, Board Meeting, Optional Tour Day cations and Media Relations Joel Doepker, Ozarks Optional tour day. See optional tour day activities at Technical Community College. Get tips to deal with the retailconfectioners.org/regionals media to turn potential negative news into a positive experience. 8:00 AM  10:00 AM Executive Board Meeting 11:00 AM –11:45 AM Education Session: Interventions for 10:00 AM – 5:00 PM Board of Directors Strategic Planning Producing Safe Products Susan Moyers, PhD, Silliker Session and Board Meeting Labs. Practical steps to ensure good manufacturing Tuesday, April 17 practices (GMPs) within confectionery facilities will Committee Meetings and Education Day be shared. Starting with basic employee hygiene prac- 8:00 AM –11:00 AM Board of Directors Meeting tices, learn about work attire, eating and drinking, and 11:00 AM –3:00 PM Committee Meetings plant traffic patterns all impact food safety. Lunch on one’s own 11:45 AM –2:00 PM Clinic setup 1:30 PM –5:00 PM Registration desk open Lunch on one’s own 2:00 PM Tour Bus Captain Orientation 1:00 PM – 1:45 PM Education Session: Cross-Contamina- 3:00 PM –3:45 PM Education Session: Succession Planning tion: More than the Usual Suspects Susan Moyers Pres- and How to Prepare for the Future of Your Business entation continues, including practical steps to avoid Kendall Rawls, Rawls Group. Learn how to begin plan- microbial cross-contamination in food-production fa- ning for the future of one’s business. cilities. Learn to avoid transferring harmful microor- ganisms to finished products. 4:00 PM –4:45 PM Education Session: Succession Planning Roundtable Table groups will be given a different prob- 2:00 PM Candy Clinic followed by Kettle Talk Forum lematic scenario related to succession planning. After Open only to RCI members coming up with a solution for their given problem, each Candy Clinic: Ceative ideas shared among candymakers. group will share that solution. Kendall Rawls will serve Kettle Talk Forum: Asking and answering questions as the moderator. about making confections. 5:30 PM – 7:00 PM Suppliers Tell-n-Sell Welcome Recep- Dinner on one’s own tion. Hosted bar and hors d’oeuvres. 9:00 PMHospitality Suite hosted by RCI board president 7:00 PM – 8:00 PM Next Generation Event. Mixer for RCI members in their 20s and 30s Thursday, April 19 Tour Day and Banquet 9:00 PM RCI Hospitality Suite 7:00 AM –7:45 AM Registration desk open 7:00 AM –8:00 AM Buffet breakfast Wednesday, April 17 Education Day and Candy Clinic 8:00 AM Buses leave for off-site tours • Peterbrooke production center — Fran- 7:30 AM –2:00 PM Registration desk open chise operation offering chocolate-covered cookies, pret- 8:00 AM –8:45 AM Welcome buffet breakfast zels, frozen truffles, popcorn and other confections to 9:00 AM –9:45 AM Education Session: The Power of Email their customers. Production facility is 4,500 sq. ft. and Marketing Pamela Starr, Constant Contact. Email adjoining retail space is 1,500 sq. ft. communications help businesses stay connected, gen- • Anheuser Busch brewery tour — Experience the process erate increased referrals, encourage repeat sales and in- of brewing and packaging Budweiser beer. still customer loyalty. Lunch at River City Restaurant

The Manufacturing Confectioner • April 2012 35 RCI Spring Regional

• The 3 Sisters Chocolate & Bakery features gourmet cup- • Savannah Sweets specializes in Southern candy, pecan and specialty sculpted cakes. Also offers other local , chocolate , and divinity. food products in their retail store. • Whetstone Chocolates welcomes attendees to • Sweet Pete’s All Natural Sweets — Set in a wacky and their second retail store. whimsical house, Sweet Pete’s focuses on providing sim- • Tedi’s Olde Thyme Ice Cream — Henry and Esther ple sweets made with real cane and natural flavors. Whetstone first opened their small ice cream store on 4:00 PM Buses return to the hotel (travel times are approximate) St. George Street in 1966. Today, this store remains a part of the Whetstone Chocolates experience. 6:00 PM Evening Reception • Claude’s Chocolate — Claude Franques and his 7:00 PM Awards Banquet featuring store awards and live wife, Nicole, create European chocolates. entertainment • Kilwin’s franchise stores offer chocolate, , Friday, April 20 Tour Day of St. Augustine apples, corn and fudge. • Castillo de San Marcos — More than 330 years 7:00 AM –7:45 AM Registration desk open old, this national monument was never conquered. 7:00 AM –8:00 AM Buffet breakfast Lunch at the Columbia Restaurant. 8:00 AM Buses leave for off-site tours • St. Augustine Alligator Farm & Zoological Park. • Whetstone Chocolates — First known for their Admission to the park is not included in the tour day, but fudge, the Whetstone family expanded their products RCI tour buses will provide complimentary transportation to fine chocolates in the 1960s. Today, they are focused from the lunch site. on adding artisan chocolates to their classic collection of fine chocolates; they now operate three retail stores. 4:00 PM Buses return to the hotel (travel times are approximate) • St. George Street— Self-guided walking tour of historic Dinner on one’s own St. George Street with these sweet shop stops:

See you September 9 - 11, 2012 in Atlantic City!

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36 April 2012 • The Manufacturing Confectioner RCI Convention & Industry Expo Retail Confectioners International will host its 2012 annual convention in San Francisco, California. The annual convention will be held June 11 – 15. More details are available on the RCI website. retailconfectioners.org

Monday, June 11 cocoa-farming culture, the agricultural model plan and ed- ucation on best agricultural practices to maximize yields Arrival, Meetings and and quality while promoting sustainability, environmen- Optional Tour Day tal responsibility and fair trade. Trade Show set-up Optional Evening in San Francisco— RCI will provide a com- plimentary shuttle to transport attendees to and from the Board and Committee meetings host hotel and the Fisherman’s Wharf area in San Francisco. Tuesday, June 12 Dinner on one’s own Expo and Education Day Next Generation Event RCI Hospitality Suite hosted by incoming board president Trade Show set-up Jason Coblentz, Coblentz Chocolate Company Education Session: Wine’s Secret Crush on Chocolate; Rose Potts, Blommer Choco- Wednesday, June 13 late. Learn about the relationship be- tween wine and chocolate. Potts will Annual Meeting, Expo, Candy Clinic take us through wine and chocolate and Education Day making and present the parallels in the Breakfast and Annual Membership Meeting market, products, health benefits and Education Session: Packaging and Marketing for the Whole- regional differences as well as the fla- Rose Potts sale Segment; Dan Dermer, Sweet Packaging. Dermer will vors of each. discuss how to use packaging to market and distribute Education Session: Practical HACCP for Food Processors; confections in different wholesale dis- Heena Patel, Scientific Certification Systems. Learn the busi- tribution channels. He will demon- ness benefits and practical steps to building a complete strate how to increase sales by HACCP plan from Scientific Certification Systems, a com- segmenting one’s approach to reach pany focused on certification and verification of food qual- different markets and provide insight ity, safety and purity claims. into the services that need to be pro- vided to wholesale customers. Learn Trade Show Dan Dermer how to maximize your wholesale prof- Welcome Reception and Business Card Exchange on trade itability through the use of packaging. show floor Trade Show Associate Member Meeting Set-up for Candy Clinic & the Catalog Swap Education Session: Cacao Fino de Aroma: A Model for Quality and Sustainability; Education Session: What Juan Carlos Arroyave, Casa Luker. A dis- Does Natural Mean cussion of Cacao Fino de Aroma (fine- to You; Dennis flavored cocoa), the importance of this Witzel, consultant, type of product and why it is only and Joe Sofia, Cargill 7 percent of the world’s cocoa produc- Cocoa & Chocolate. tion. Arroyave will also talk about the Juan Carlos Arroyave When customers ask for a natural industry’s commitment to developing and advancing the Joe Sofia Dennis Witzel

The Manufacturing Confectioner • April 2012 37 RCI Convention & Industry Expo chocolate or confection, there is no clear definition of what Friday, June 15 this includes, because the FDA has no clear definition. Witzel and Sofia will discuss common industry standards, Tour Day controversial ingredients, as well as the right questions to Breakfast Buffet ask your customers to find out how they define natural. Lunch provided on the tour Candy Clinic and Kettle Talk Guittard Chocolate Company — Founded in 1868, Guit- Evening Reception and Awards Banquet tard Chocolate Company is a family-owned chocolate company. RCI will tour Guittard’s Burlingame facility where Thursday, June 14 dried cacao beans are transformed into a variety of choco- late products for a variety of industries. Tour Day Golden Gate Bridge Breakfast Buffet Walking Chocolate Tour of San Francisco: A leisurely walk Jelly Belly Candy Company Factory Tour — Family-owned to visit some gourmet chocolate businesses. Attendees candy manufacturer in operation since 1898. Jelly beans, will receive a Chocolate Lover Card for discounts at many gummies, chocolate-covered treats and seasonal sweets. of the stops. Operating plants in California, Illinois and Thailand, serv- ing consumers in more than 60 countries. RCI will tour the RCI will stop for samples and presentations at the following 215,000 sq. ft. production plant featuring robotics and ma- confectionery stores: chinery innovations. Ferry Building Marketplace — The Ferry Building Market- Lunch provided by Jelly Belly Candy Company place is a gathering of local farmers, artisan producers and independent food businesses. Located within the historic Ghirardelli Outlet Store — Discount store in San Leandro Ferry Building, shops feature artisan cheeses, local fish and features Ghirardelli products such as much more. bars, peppermint bark, cocoa powder, baking chips, chocolate by the case, ice cream, fudge, caramel sauce, • Scharffen Berger Chocolate Maker — Scharffen holiday overstocks and great packaging ideas. Although Berger Chocolate Maker was founded in 1997 as part they do not offer tours, we will sample some of their prod- of the resurgence in artisan chocolate-making. A taste ucts made in the Bay Area. comparison of their single-origin bars will be offered. Blommer Chocolate Company Plant Tour — Family- owned chocolate and cocoa products supplier founded in • Recchiuti Confections — Owner and 1939. Three facilities in the United States and a fourth in Michael Recchiuti dries lavender, tarragon and lemon Canada. RCI will tour their 115,000 sq. ft. production plant verbena, purchased at local farmers’ markets, to use in in Union City. infusions for his truffles. Dinner on one’s own • Neo Cocoa — Chocolate shop known for truffles. Fog City News — More than just a newsstand, this shop has a large selection of premium chocolate bars. Leonidas — Belgian chocolates are featured. Drinking chocolate and a featured truffle will be available. Teuscher — Swiss chocolates are featured at this Teuscher 2012 RCI Events retail store. Cocoa Bella — features chocolates from all over the world. Hawaii Reconnect follows Convention Sample American and classic European chocolates. June 17 –20 Dinner on one’s own Canadian Chocolate Tour September 18 –21, 2012

38 April 2012 • The Manufacturing Confectioner