Annual Report 2010 – 2011
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ANNUAL REPORT TO THE COMMUNITY 2010-2011 Everyone Matters. Every Individual. Every Family. Every Community. Message from the President of the Board of Directors Welcome to the Seaway Valley Community Health Centre’s 2010-2011 Annual Report. We are Message from the President of the Board of Directors celebrating our first year of operation and honouring the ideas and vision of Tommy Douglas’s Second Stage ofWelcome Medicare. to the Seaway His vision Valley Community of community Health Centre’s-governed, 2010-2011 interprofessio Annual Report. Wenal are healthcare celebrating our first year of operation and honouring the ideas and vision of Tommy Douglas’s services deliveredSecond in innovativeStage of Medicare. ways His to vision eliminate of community-governed, system-wide interprofessional barriers to healthcareaccessing health services delivered in innovative ways to eliminate system-wide barriers to accessing health services services is beingis realizedbeing realized through through our our new new Community Community Health Centre’s Health model ofCentre’s care. model of care. The Executive Director and her Team have done an amazing job implementing innovative and The Executive Directornew programs and and herservices Team and have have aligned done with an key amazingcommunity partners job implementing who share our vision. innovative and These accomplishments are the result of hard work on the part of a dedicated staff and the efforts new programs andof devoted services volunteers and giving have back aligned to the community. with key I speak community for the entire board partners when I say who that we share our vision. These accomplishmentsare proud to beare associated the result with such of an hard impressive work group on of the individuals part of working a dedicated collaboratively staff to and the efforts provide quality services and advocacy to improve the health of individuals and of our community. of devoted volunteersSpecial thanks giving to Ed back Halliwell to thefor his community. Project Management I speak skills infor the the design entire and completion board when I say that of the $2.2 M. capital project. The project was completed on time and under budget thanks to his we am proud to abilitybe associated to keep the project with moving such forward an impressive and understanding group of the ofcapital individuals project requirements. working collaboratively to provide quality services and advocacy to improve the health individuals and of our community. Special thanks to Ed Halliwell for his Project Management skills in the design and completion of the $2.2 M. capital project. The project was completed on time and under budget 1thanks to his ability to keep the project moving forward and understanding of the capital project requirements. Message from the Executive Director Message from the Executive Director Message from the President of the Board of Directors A major milestone was reached when the Board of Directors and newly hired Staff of the SeawayA major Valley milestone Community was reached Health when Centre the Board celebrated of Directors the official and newly opening hired of Staff the Cofentre the on WelcomeMany thanks to the to Seawayour volunteer Valley BoardCommunity of Directors Health forCentre’s their continued2010-2011 dedication, Annual Report. commitment We are Message from the Executive Director and responsibility of setting the direction and maintaining oversight of the Community Health th celebrating our first year of operation and honouring the ideas and vision of Tommy Douglas’s SeSeawayptmeber Valley 24 , Community2010. The Centre Health wasCentre full celebrated to capacity the as official the community opening of jo theined Centre in our on festivities Centre. The first three-year Strategic Plan reflecting the mission of the Seaway Valley CHC was th Second Stage of Medicare. His vision of community-governed, interprofessional healthcare A major milestone was reached when the BoardSe ofptmeber Directors and 24 newly, 2010. hired Thestaff of Centre the Seaway was full to capacity as the community joined in our festivities developed for 2010-2013 under the able stewardship of the Board of Directors and our Executive Valley Community Health Centre celebrated theto officialcommemorate opening of the the Centre occasion on Septmeber. The 24th, energy on opening day was high and continues to be as each services delivered in innovative ways to eliminate system-wide barriers to accessing health Director, Debbie St John-de Wit. The involvement of many Board members in many services and 2010. The Centre was full to capacity as the communitydayto commemoratemarks joined a new in our beginningfestivitiesthe occasion to commemorate in. greatingThe energy clients, on opening implementating day was high our andideas, continues starting to new be as programs, each servicesprofessional is being organizations realized through in our community our new Community has helped Healthto increase Centre’s the profile model ofand care. recognition of the occasion. The energy on opening day was highday and marks continues a new to be beginning as each day inmarks greating a new clients, implementating our ideas, starting new programs, our Centre. Providing quality health care to a community requires generous community support beginning in greeting clients, implementatingdeveloping our ideas, startingpartnerships new programs, and emergingdeveloping and maturing as a Team. and deserves recognition....and I am grateful to each and every one of you for your help. partnerships and emerging and maturing as a Team.developing partnerships and emerging and maturing as a Team. In closing, I would like to thank departing Board members, Jean Courville, Marilyn Gowan, Michael Lloyd and Janice Canning for their dedication, time and commitment to the planning, development and implementation of SVCHC. It has truly been a pleasure to be part of this new organization and I thank everyone who has had a hand in it for our success. 2010-2011 Board of Directors Chair: Blake Barry Past Chair: Michael Lloyd Vice-Chair: Debora Daigle While remaining apprised of the ever-changing landscape in health care, our focus is on the Treasurer: Brian Lynch importance of delivering quality service to WhileourWhile clients remaining remaining and improving apprised apprised the performance ofof the everof an-- changingchanging landscape landscape in in health health care, care, our our focus focus is onis onthe the Director: Suzanne Ross The Executive Director and her Team have done an amazing job implementing innovative and accountable and sustainable health care system.importanceimportance Team-based careof of delivering improvesdelivering patient qualityquality outcomes service and toto ourour clients clients and and improving improving the the performance performance of anof an new programs and services and haveDirector: aligned with Judy key Dancause community partners who share our vision. reduces health disparities. The SVCHC Team is professional and passionate about their work, they Director: Sarala Gill These accomplishments are the result of hard work on the part of a dedicated staff and the efforts work collaboratively and are committed to a accountablecultureaccountable of excellence. and and In sustainable sustainable short, the Team health at SVCHC carecare systemsystem. .Team Team-based-based care care improves improves patient patient outcomes outcomes and and Director: Jean Courville is made up of good people, doing good work and producing good results! of devoted volunteers giving back toDirector: the community. Marilyn I Gowan speak for the entire board when I say that reducesreduces health health disparities. disparities. TheThe SVCHCC TeamTeam is is professional professional and and passionate passionate about about their their work, work, we am proud to be associated with such an impressive group of individuals working Director: Peter Chisholm CHC’s are fully integrated in the health care theysystemthey work and work are c catalystscollaborativeollaborative for systemlyly change. andand are In ordercommittedcommitted to to a a culture culture of of excellence. excellence. In Ishort,n short, the the Team Team at at collaboratively to provide quality servicesDirector: and Janice advocac Canningy to improve the health individuals and of to accomplish our aims, innovative and integratedSVCHCSVCHC partnerships is is made made have up upbecome ofof goodgood a recurring people, theme doingdoing goodgood work work and and producing producing good good results! results! our community. at SVCHC as we recognize we could not attain the same results without the commitment and Executive Director: Debbie St John-de Wit effort of our partners. For example, SVCHC hosts the Regional Arthritis Program, the Regional Special thanks to Ed Halliwell for his Project Management skills in the design and completion of Geriatric Assessment Program and ChamplainCHC’s CommunityCHC’s are are Care fully fully Access integrated integrated Centre’s Memory inin the Disorder health carecare system system and and are are catalysts catalysts for for system system change. change. In orderIn order the $2.2 M. capital project. The project was completed on time and under budget thanks to his Clinic and soon the University of Ottawa Heartto Institute’s accomplish Cardiac ourRehabilitation aims, innovative Program. These and integrated partnerships have become a recurring theme at ability to keep the project moving forward and understanding of