Swift Bus Rapid Transit
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EVERETT TRANSIT Connecting our neighborhoods BUS SCHEDULE & SERVICE GUIDE Effective March 31 – September 14, 2019 Customer Service 425-257-7777 TTY 711 Trip planning available Monday – Friday, 8 a.m. – 5 p.m. [email protected] Facebook.com/Everett.Transit www.EverettTransit.org ETA 425-312-6329 Lost & found 425-257-7773 Everett Para Transit 425-257-8801 Welcome aboard! Fares to increase July 2019 Thank you for your continued support as we launch the largest system change in more than a decade. You’ll notice Effective July 1 that, with the exception of Route 7, all of our routes have changed in some way, along with their schedules. Our Fare Monthly considerations in creating this new network included pass increasing the efficiency of service, increasing frequency Local fixed-route on the routes with higher demand, eliminating loops and Adult $2 $72 deviations to streamline routes, and reducing duplication of service. We used ridership data to inform where the Youth $1.50 $54 least number of people would be affected by reductions. Senior/ Disabled $0.50 $18 The opening of the new Seaway Transit Center gave Paratransit us the opportunity to better connect service in south Everett. We evaluated how the system will function as All riders $2 $72 Message from the director the from Message a whole to connect you to regional transfer points, along with other major destinations in Everett, including direct access to the new regional The commuter fare on Route 70 remains the same as Community Transit’s airport terminal at Paine Field. This new network is consistent with our local service fare. long-range plan, adopted in June 2018. As resources become available in For more information, call 425-257-7777 or visitEverettTransit.org/2019fares. the future, we will build on these new routes to better serve you. We have reduced service in both south and north Everett, and a significant one has been the elimination of Route 17. During our service proposal outreach last summer, and quite a few since then, we heard Shared transportation many voices advocating to keep it in place. While we had to still cut the Experience life. Access adventure. northern section of the route, we have modified our original proposal to cover south Colby with Route 8, so a portion of Route 17 will be restored as a result of that process. Thank you for your input. If you need help planning your trip or navigating the new system, our Every day Everett Transit customer service representatives are here to help you, so please call, offers access to life drop by our customer service center or email us. Also, visit our website, sign up for rider alerts, and follow us on Facebook. The second step within our city and of our fare increase this year is effective July 1, and we are currently evaluating the implementation of a low-income fare category. Please beyond, and we want look for future updates on our fare structure in the spring. to hear about your Our goal is to continue maintaining a high standard of performance and reliability, while we assess the future of transit service delivery experiences! in the city. Thank you for riding Everett Transit! Use the hashtag #loveET and show the world the value Thomas E. Hingson Transportation Services Director shared transportation City of Everett offers our amazing city. Table of contents Customer service 2 Fares 3 ORCA card 4 Pass outlets 5 Public notices 5 ¡Bienvenidos a Everett Transit! 6 Plan your trip 7 Special programs 8 Rules of the road 9 Give a High Five 9 Rider alerts online 9 Animals & carry-ons 10 Everett Para Transit 11 Accessibility 12 Bicycles 13 Everett Station connections 14 Swift bus rapid transit map 15 Rt 2 S to Mariner P&R ll N to Mall Station 16-18 Rt 3 S to Seaway TC ll N to Everett Station 19-24 Rt 4 S to Everett Station ll N to College Station (via Walnut) 25-28 Rt 6 S to Everett Station ll N to College Station (via W. Marine View) 29-33 Rt 7 S to Mall Station ll N to College Station (via Evergreen) 34-42 Rt 8 S to Airport Rd. ll N to Everett Station (via Colby) 43-47 Rt 12 E to Mall Station ll W to Seaway TC (via Casino) 48-53 Rt 18 W to Mukilteo ll E to Everett Station 54-56 Rt 29 S to Mall Station ll N to College Station (via Broadway) 57-62 Rt 70 E to Seaway TC ll W to Mukilteo 63 Seaway Transit Center map 64 Mall Station map 65 College Station map 65 Everett Station map 66 Snow routes & service 67-72 Effective March 31, 2019 www.EverettTransit.org 1 Customer service Customer Service Center (CSC) at Everett Station, 3201 Smith Ave. Monday – Friday, 7:30 a.m. – 6:30 p.m. Closed Saturdays, Sundays and most holidays The entrance to the CSC is located on the south side of Everett Station near the bus bays. ORCA cards and Regional Reduced Fare Permits (RRFP) may be obtained here. Phone: 425-257-7777 ll Email: [email protected] Trip planning is available by phone Monday – Friday, 8 a.m. – 5 p.m. Lost & Found The Everett Station CSC maintains lost and found articles for Everett Transit buses and Everett Station. Please call 425-257-7773 or visit the CSC to check if your lost item was recovered. Lost items are kept for a maximum of 30 days. Lost your bike? Call 425-257-7777 to confirm whether your bicycle has been recovered and schedule a time for pick up. Bicycles can be picked up at the Transit Operations Center, 3225 Cedar St. A valid photo ID is required. Lost an item on another agency’s bus? Please contact the agency directly. Holiday service Administration and customer service offices are closed all holidays listed below, and the Para Transit scheduling office is open 9 a.m. - 3 p.m. Everett Transit buses operate on a Sunday schedule: • Memorial Day – Monday, May 27, 2019 • Independence Day – Thursday, July 4, 2019 • Labor Day – Monday, September 2, 2019 • Thanksgiving Day – Thursday, November 28, 2019 • Day after Thanksgiving – Friday, November 29, 2019 • Christmas Day – Wednesday, December 25, 2019 • New Year’s Day – Wednesday, January 1, 2020 Everett Transit buses operate on a regular schedule: • Veterans Day – Monday, November 11, 2019 • Martin Luther King Jr. Day – Monday, January 20, 2020 • Presidents’ Day – Monday, February 17, 2020 2 Everett Transit 425-257-7777 Effective March 31, 2019 Fares Local Local Monthly Commuter Commuter Monthly Group Fare PugetPass Fare PugetPass Adult $1.50 $54 $2.50 $90 Youth $1 $36 $1.75 $63 Reduced $0.50 $18 $1.25 $45 Everett Transit’s fares will increase on July 1, 2019: Adult to $2 and youth to $1.50. Reduced will remain at $0.50. Youth Up to two children age 5 or younger travel free with a customer who presents valid fare. Youth ages 6 to 18 qualify for youth fare; proof of age may be requested. Regional Reduced Fare Permit (RRFP) Seniors age 65 or older and people with disabilities are eligible to purchase a Regional Reduced Fare Permit (RRFP). The permit entitles the bearer to the reduced fare on fixed-route buses, commuter trains and Washington State Ferries throughout the Puget Sound Region. If you do not obtain the RRFP, you are able to ride at a reduced fare by showing your Medicare or ADA paratransit card. To verify reduced fare eligibility, the driver may request photo ID. For more information or to obtain an RRFP application, contact us at 425-257-7777 or stop by the Everett Station Customer Service Center, 3201 Smith Ave. The first card is free, replacement cards are $3. Transfer policy Transfers are issued on ORCA cards only (see page 4). Paper transfers are not issued or accepted; customers using cash or tickets will be asked to pay full fare for each trip taken. Commuter fare Applicable to Everett Transit Route 70. The commuter fare is equal to Community Transit’s local fare and subject to change. Effective March 31, 2019 www.EverettTransit.org 3 card ORCA is a smart card that holds your monthly pass or electronic cash (E-purse) to pay fare. There is a $5 issuing fee for new ORCA cards (except RRFP cards, see page 3). Keep your ORCA card and reload it to avoid paying the fee! Get your ORCA card today! RRFPs and youth ORCA cards can only be purchased in person with proof of eligibility. In Everett, visit the Everett Station Customer Service Center at 3201 Smith Ave. To purchase a new adult card or revalue an existing card: • In person: Visit any pass outlet (see page 5); self-serve fare-vending machines are also available at Everett Station • Online: orcacard.com • By phone: ORCA Customer Service 1-888-988-6722 (ORCA) or TTY Relay: 711 Load your ORCA card E-purse Load any amount up to $300 and the fare will be deducted from the card automatically. Regional Reduced Fare Permit (RRFP) See information on page 3. Monthly pass (PugetPass or agency only) The PugetPass is a regional pass accepted on six transit systems: Everett Transit, Community Transit, Kitsap Transit, King County Metro, Pierce Transit and Sound Transit. The pass is good at face value for full or partial fare payment. Agency-specific passes are available on ORCA for Washington State Ferries, King County Metro, Everett Transit, Kitsap Transit and Pierce Transit. Transfers Using an ORCA card lets you apply the full value of the fare for the first leg of a trip towards an ET or inter-agency transfer.