Buffet Holding Stations
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Buffet HoldinHoldingg Stations For the ultimate guest experience Soup Station Pasta Station Omelette Station Seafood Station Sushi Station Dim Sum Station Cold Display Station Ice Cream Station Cold Plate Station Induction Cooking Station Induction Holding Station Induction Wok Station We have a FULL range of hotel furniture & equipment. Contact us TODAY for Carving Station all 15 catalogues! Pizza Station FHA booth: 4C2-01 Bread Station www.sks.com.my Malaysia - Singapore +603-56361118 hospitality asia ~ March-May 2012 Issue Page IFC C M Y K Buffet HoldinHoldingg Stations For the ultimate guest experience Soup Station Pasta Station Omelette Station Seafood Station Sushi Station Dim Sum Station Cold Display Station Ice Cream Station Cold Plate Station Induction Cooking Station Induction Holding Station Induction Wok Station We have a FULL range of hotel furniture & equipment. Contact us TODAY for Carving Station all 15 catalogues! Pizza Station FHA booth: 4C2-01 Bread Station www.sks.com.my Malaysia - Singapore +603-56361118 hospitality asia ~ March-May 2012 Issue Page IFC C M Y K publisher’s note Welcome to our ongoing commitment to change and innovation! You are now reading the refreshed Hospitality Asia! It’s all part of our plan to continue delivering information in our inimitable style, which is now even more eye-catching and easy to read. The new lifestyle format is also a nod to the increasing readership of Hospitality Asia. Innovating Change, Driving Demand his move signifies again HAPA judges to pick the excellent from the continued commitment the best. on the part of World Asia As we keep momentum going Publishing to producing with the new, refreshed magazine, a quality magazine which helps its and new sector awards, we are readers stay ahead of the game also slowly branching into event by giving them access to trends, management. As managers of our developments and analysis in order to own Awards programme, who better keep them ahead at all times. than us to assist other brands in the Not only do we deliver industry- conceptualizing and running of their centric news and updates to the very own awards? With the credit hospitality, travel and food and crunch still on us, and fears of a global entertainment industries, we are recession still looming, we know becoming a popular reference point that rank and file staff and looking for travellers who enjoy the finer more for security than the next small things in life. increment if they jump jobs. New The move towards expanding awards will help assure employees the Hospitality Asia Platinum that their commitment means Awards (HAPA) franchise is also something, and will go a long way to another indication of our deep- the promoting of better performance rooted commitment to continuity. in the workplace. I know this, because Nominations are already open for WAP is the workplace of winners – HAPA Indonesia. The addition of of staff who have grown with the Indonesia to our list of country- company and who are now helping me specific awards, such as Malaysia and steer it into the next millennium. Singapore means that more hospitality So if you have an idea about trying staff and managers will be getting to instate a staff appreciation function due acknowledgement for their hard or awards, please do talk to me at work and commitment. Nowhere in [email protected]. I’m the world has does hospitality come always glad when the ultimate winners Jennifer Ong so naturally as in Southeast Asia, and are the people in the business. Founder / Publisher it will be a monumental task for our Page 2 hospitality asia ~ March-May 2012 Issue Page 3 C M Y K Founder • Publisher HEAD OFFICE Jennifer Ong World Asia Publishing [M] Sdn Bhd [email protected] [564376-H] 3 Jalan 14/28, Section 14, 46100 Petaling Jaya PA to Founder/Publisher Selangor Darul Ehsan, Malaysia Janice Entaba Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 [email protected] E-mail: [email protected] Assistant Publishing & Events Director Steven Austin WAP Singapore [email protected] 10 Anson Road, #10-06 International Plaza Assistant Publishing & Events Manager Singapore 079903 Tel : +65 9067 4090, +65 8163 7300 Tee Joe Jer [email protected] Assistant Publishing Manager WEBSITES Elizabeth Tee www.HospitalityAsiaOnline.asia [email protected] www.Hapa.asia Consulting Editor-In-Chief Karen-Michaela Tan [email protected] Senior Project Manager – HAPA Nor Sherina Binti Khairi www.facebook.com/HAPAAwards [email protected] Finance & HR Director PRINTING Rachel Law Percetakan Lai Sdn Bhd [email protected] 1 Persiaran 2/118C Kawasan Perindustrian Desa Tun Razak Creative Direction Cheras, 56000 Kuala Lumpur, Malaysia Pat Seow Tel : +60 3 9173 1111 Devilish Ideas Contributor David Bowden Travel Write Sdn Bhd Contributing Photographer Chin Kit Sen Write Pix Unlimited memberships and endorsements Chefs Association of Malaysian Food & Society of Professional Singapore Chefs The Society of The Les Clefs d’Or Association of Culinary Bali Culinary Thailand Chef’s Malaysia Beverage Chefs (Singapore) Association Golden Keys Singapore Indonesia Professionals Jakarta Professionals Indonesia Association (WACS) Executives Association Baking Industry Food & Beverage Singapore Food International Association of Association of Jakarta International Hotel Public Relations Club Managers Training Centre Managers Association Manufacturers Bartenders Association Bartenders & Rooms Division Hotels Association Association of Thailand Association (Singapore) (Singapore) of Singapore Association (IBA) Sommeliers Singapore Executives Indonesia Indonesia Club Singapore Association of Food Equipment, Managers Association Manufacturers & Suppliers Restaurant Association Asian Golf Course Bali Spa & Wellness Hospitality Purchasing Kuala Lumpur Tourist Malaysian Association of Singapore Owners Federation Association Association (Singapore) Association of Housekeepers Association of Singapore Housekeepers Stamford College Page 4 Orion by VingCard Elsafe is a NEW intelligent energy management solution that provides energy saving, while CONTROL YOUR ensuring guest comfort by determining guest presence in the room and optimizing the A/C runtime. Through VISIONLINE wireless platform which also runs COSTS AND VingCard electronic locks and Elsafe in-room safes, Orion can monitor the hotel occupancy and A/C efficiency, thus improving your environmental initiatives while reducing COMFORT costs and ensuring guest comfort. VingCard Elsafe, your total solution provider of hotel security and systems. VingingCard Elsafe | www.vingcardelsafeafe.comcom | info@f vcegcegroupr .ccomm ASSAS ABLOYY HosHo pitalityt Ptee Ltd | 3 Limm TecT k Kim Road | #11-02 Singapore Technoologig es Buildlddingng | Singaporere 0889344 | PPhoonee: +66655 (63(630(6(63663030305)5))7 76706677070 | EE--mmaaiailaiill: sisingnngagapggaappore@@vceggrouproup.comcomom Providere of: VinV gCara d Locks & Systeme s | Elsasafe in-room Safesafes | OrioO n EMMS | PoPolarBBaBar MiMMinini ibarbar hospitality asia ~ March-May 2012 Issue Page 5 C M Y K on the cover Seeing stars takes on a whole new meaning when the HAPA-GAB Excellence Awards kicks off. An industry awards programme dedicated specifically to the F&B industry, the HAPA-GAB Excellence Awards is an independently managed awards programme created to recognize and acknowledge GAB customers who excel in service and product excellence. The awards objective is to raise the standard of product and service quality within the beverage industry, and is in line with the GAB Academy and HERO programmes as well as all the brands under GAB’s umbrella. travel, golf & spa Travel Report 24 The Good Life – Grand Lexis Port Dickson provides the perfect getaway. Destination 26 The Best of Indonesia – So many facets, so many personalities, a myriad of possibilities in a nation where contrast is the name of the game, and differentiation the key to being memorable. This is where colour, culture, character and comfort exist in one amazing hodgepodge of experiences. Perfectly Personal – designed on the 3C concept (classy, chic and cozy), Batik Boutique Hotel offers more than just creature comforts. Slice Of Paradise – Enter Furama Villas & Spa Ubud, Bali and tranquillity takes an irresistible hold on you, and comfort wraps you up in a tight embrace scented with the breeze from the paddy fields of Banjar Bindu. food & entertainment Being Social 43 Keep your finger on the pulse of society and stay in touch with the best social events to be had across three countries. From wine dinners with witty hosts, new places to chill out, lounges to be seen at, and cool DJs to party to, our new pages are an amalgamation of everything hot, hip and happening around Southeast Asia. hospitality Opinion 62 Standing Otto-vation – The words of the President Mentor of the Singapore Chef’s Association bear weight (and fruit) for the hospitality industry. Coffee Chat 64 Men Who Matter – The coming up of the year’s second quarter has left some still gasping, but two hospitality stalwarts are keeping ahead of the game, with their eyes on the road, and hands firmly on the wheel. One is from the West, the other from the East; yet Charles Abbot and Kamaruddin Baharin seem to share the same tailor, albeit not the same bolt of cloth. HOSPITALITY ASIA IS PUBLISHED BY WORLD ASIA PUBLISHING (M) SDN BHD (WAP), 3 JALAN 14/28, SECTION 14, 46100 PEtaling JAYA, SELANGOR DARUL EHSAN, MALAYSIA. TEL: 60 3 7954 1911 FAX: 60 3 7954 3911. THE CONTENTS OF