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Enhancements Made to ANA Check-In Kiosks for Seamless Travel

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Enhancements Made to ANA Check-In Kiosks for Seamless Travel ANA NEWS Enhancements Made to ANA Check-In Kiosks for Seamless Travel TOKYO, June 29, 2018 — All Nippon Airways (ANA), Japan’s largest and only 5-Star airline, has announced new enhancements to its domestic self-service check-in kiosks that will allow through check- in for passengers from domestic to international flights. This makes ANA the first airline in Japan to introduce passport readers to its domestic check-in kiosks. Through this enhancement, passengers on an ANA domestic flight connecting to an ANA international flight will only need to check-in once for the entire trip. The new machines can read passengers’ passport information and print both the domestic and the international boarding passes, significantly increasing customer convenience and efficiency at local Japan airports. ANA is aiming to upgrade the existing machines in all 50 airports ANA flies to domestically by the end of October. The first batch will be installed at Hiroshima Airport and is scheduled to start operations from the beginning of July. Passengers who have bought tickets with fares such as the Experience Japan fare, who for the time being have to check-in for domestic flights at a counter, will also be able to check-in using the enhanced check-in kiosks. Passport Reader “We are very excited about the technological upgrades to ANA’s capabilities and services for our international traveling customers,” said Shigeru Hattori, Senior Vice President, ANA Airport Center. “Our goal is to make traveling as convenient and seamless as possible for our passengers. The benefits of this change go far in doing that.” To help Japan reach 40 million tourists by 2020, ANA is continuing to enhance its airport services and provide a faster travel experience. Its check-in kiosks provide a menu available in five languages; Japanese, English, Simplified Chinese, Traditional Chinese, and Korean, to ease the check-in process, and from June 28, 2018, ANA introduced automated baggage check-in at Fukuoka Airport. This will be the third airport to have these machines and provide passengers convenient check-in. ANA will continue contributing to increasing tourism travel to Japan by providing all passengers a fast and seamless travel experience. <Schedule for airports introducing enhanced self-service check-in machine> July Hiroshima, Sapporo (New Chitose), Osaka (Itami), Sendai, Osaka(Kansai), Komatsu, Fukuoka, Toyama, Niigata, Matsuyama, Okayama August Kagoshima, Akita, Takamatsu, Tokyo (Haneda), Kumamoto, Iwakuni, Kochi, Miyazaki, Nagasaki, Yonago, Hakodate Sepetmber Osaka (Kobe), Shonai, Tottori, Yamaguchiube, Ishigaki, Oita, Tokushima, Asahikawa, Saga, Kushiro, Tokyo (Narita), Rishiri, Okinawa (Naha), Odate Noshiro, Miyako, Memanbetsu, Noto, Hagi Iwami October Nemuro Nakashibetsu, Wakkanai, Gotofukue, Okhotsk Monbetsu, Hachijojima, Aomori, Shizuoka, Fukushima, Tsushima, Nagoya (Chubu) Contact: ANA Corporate Communications, TEL +81-3-6735-1111, [email protected] About ANA Following the “Inspiration of Japan” high quality of service, ANA has been awarded the respected 5-Star rating from SKYTRAX for six consecutive years starting in 2013. Additionally, ANA has been recognized by Air Transport World as “Airline of the Year” three times in the past 10 years - 2007, 2013 and 2018, becoming one of the few airlines winning this prestigious award for multiple times. ANA was founded in 1952 with two helicopters and has become the largest airline in Japan, as well as one of the most significant airlines in Asia, operating 85 international routes and 119 domestic routes. ANA offers a unique dual hub model which enables passengers to travel to Tokyo and connect through the two airports in the metropolitan Tokyo, NARITA and HANEDA, to various destinations throughout Japan, and also offers same day connections between various North American, Asian and Chinese cities. ANA has been a member of Star Alliance since 1999 and has joint venture partnerships with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines. Besides the full service and award winner carrier ANA, the ANA Group has two LCCs as consolidated subsidiaries, Vanilla Air Inc. and Peach Aviation Limited. The ANA Group carried 53.8 million passengers in FY2017, has approximately 39,000 employees and a fleet of 260 aircraft. ANA is a proud launch customer and the biggest operator of the Boeing 787 Dreamliner. .
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