COMMUNITY RESOURCE GUIDE

2020 Burnaby & New Westminster

Burnaby Community Services EMPOWERINGPEOPLECHANGINGLIVES 2055 Rosser Avenue • Burnaby, BC V5C 0H1 • Phone: 604-299-5778 Fax: 604-299-3755 • www.BbyServices.ca • • • • • • • • • • • • • • • • • • • • • • • • • • • •

2 Community Resource Guide 2020 www.BbyServices.ca WELCOME TO THE 2020 COMMUNITY RESOURCE GUIDE

Inside this year’s edition of the Community Resource Guide for Burnaby and New Westminster, you will fi nd listings of selected programs and services in our communities. Whether you are an individual, family, senior or newcomer, fi nd support when you need a helping hand.

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www.BbyServices.cawww.BbyServices.ca Community ResourceCommunity Guide Resource 2014 Guide1 2014 1 Burnaby Community Services acknowledges that we operate on the ancestral, traditional and unceded territories of the Coast Salish Peoples.

www.BbyServices.ca Community Resource Guide 2020 3 Table of Contents

Food ...... 5 Transportation ...... 26 Food Bank & Community Meals Information Food Delivery Programs Programs Community Gardens Farmers Markets Families ...... 26 Information & Childcare Resources Pregnancy Resources Health & Wellness ...... 6 Early Childhood Programs & Support Drop-In Clinics Parenting Programs & Support Hospitals Families with Low Income Substance Use Support Support Groups Dental Health Resources Seniors ...... 35 Food Delivery & Meal Programs Medical Equipment & Supplies Health & Wellness Mental Health Resources Counselling & Support Sexual Health Resources In-Home Support Services Health Organizations Housing Information Home & Yard Maintenance Counselling...... 14 Pension & Benefits Information Victim Services Continuing Education Transportation Services Housing ...... 17 Social & Recreation Emergency, Transitional & Supportive Housing Housing Information & Services Youth ...... 41 Home Modifications & Maintenance Information & Support Lines Youth Programs Education ...... 19 Youth Centres Homeschooling Resources Youth Health Clinics Post-Secondary Institutions High School Completion/Continuing Education Indigenous Peoples ...... 43 ESL Resources Literacy Persons with Disabilities …...... 44

Employment & Financial Assistance ...... 21 LGBT2Q+ Community ...... 47 Government Benefits & Tax Services Immigrants & Newcomers ...... 47 Low Cost Goods ...... 22 Consignment & Thrift Stores Recreation & Community ...... 48 Recreation Centres & Libraries Consumer Protection ...... 23 Art Galleries, & Theatres Government Elected Officials Legal...... 23 Environment & Recycling Volunteer Opportunities Advocacy...... 24 Index ...... 53

HUMANS OF BURNABY A community-building project by Burnaby Community Services

FOLLOW US ON FACEBOOK & INSTAGRAM @bbyhumans www.bbyservices.ca 4 Community Resource Guide 2020 www.BbyServices.ca Salvation Army – New Westminster 604.521.2421 Food 325-6th St, New West Food assistance for New West and Tri-Cities residents on Food Bank & Community Meals Mon & Wed, 1-2pm, and Burnaby residents on Fri, 1-2pm. Must call to make an appointment for registration prior Greater Vancouver Food Bank Society 604.876.3601 to service. Free Saturday Brunch Program at 10am; no www.foodbank.bc.ca registration required. Offers a 2-3 day food supplement at various locations as well as baby food, formula, and diapers for qualifying Society to End Homelessness in 604.200.0712 infants. Registration is open to residents of Burnaby, Burnaby —Outreach Resource Centre New West, Vancouver, and the North Shore. Also offers Southside Community Church - 7135 Walker Ave, Burnaby workshops, training, and various food programs. Call the Thurs, 9-11:30am. Offers lunch at 10am, clothing, shelter main office or visit the website for more information. information and outreach support services. Mobile outreach Burnaby Neighbourhood House 604.431.0400 units operate in several locations. Call for more information. www.burnabynh.ca Holds community kitchens at Gilmore Community School Food Delivery Programs and Burnaby Neighbourhood House - South from Sept-June. Burnaby Meals on Wheels 604.299.5754 Quest Food Exchange 604.553.0636 www.BurnabyMeals.ca www.questoutreach.org Provides nutritious local and affordable food to people who 7753-6th St, Burnaby for physical, mental health, social or economic reasons are Provides dignified access to a variety of affordable and unable to meet their dietary needs. Delivers hot Western, healthy foods to people facing food security challenges. Vegetarian and Chinese meals, frozen Western main Referral is required from a non-profit association, courses and bag lunches, on Mon, Wed, and Fri. government office, health practitioner, school or church. Open Mon & Sat, 9am-4:15pm and Tues-Fri, 9am-6:15pm. New Westminster Meals on Wheels 604.520.6621 www.seniorsservicessociety.ca/smow.htm Holy Trinity Cathedral 604.521.2511 Delivers fresh, nutritious, and affordable meals to NW 514 Carnarvon St, New West residents 60+. Meals are prepared Mon, Wed and Fri by the Provides a free breakfast every Thurs, 8am-9am. Starlight Casino’s chef and team. Call for rates and details. Jubilee United Church 604.434.8323 7551 Gray Ave, Burnaby Japanese-Style Meals on Wheels 604.687.2172 Provides a free/by donation lunch Tues, 12pm-12:30pm. www.tonarigumi.ca/services/service-list Delivers Japanese-style lunch boxes on Tuesdays St. Barnabas Anglican Church 604.526.6646 to homebound seniors in Burnaby. 1010-5th Ave, New West Provides free lunch Thurs, 11am-12pm. NW residents may Better Meals 604.299.1877 access emergency food once monthly on Fri, 9:30-11:30am. www.bettermeals.ca 1.888.838.1888 Offers a wide selection of affordable, nutritious and Union Gospel Mission 604.525.8989 ready-to-eat full course meals and à la carte food items. 658 Clarkson St, New West Provides a free breakfast Mon-Fri, 8:30am-9:30am, Dairyland Home Service 1.877.341.8700 and soup lunch 11am-12pm. www.morethanmilk.ca Salvation Army – Metrotown 604.437.1521 Offers regularly scheduled delivery services of about 500 products including dairy products, fresh baked goods, juices, 6125 Nelson Ave, Burnaby soups, pastas and cereals, and some household products. Emergency food bank open Wed, 10am-2pm by appointment, supplying food hampers, thrift store vouchers. Meals at Southside Church on Mon, 5:45pm.

DeliveringDelivering Food Food for a for Healthy a Healthy and andIndependent Independent Life Life

Our Home Delivery Meal program provides nutritious, Our Homehot and Delivery frozen Meal meals program to people provides who are nutritious, unable hot and frozento prepare meals meals to people for themselves. who are unable to prepare meals for themselves.

604-299-5754604-299-5754 www.burnabymeals.cawww.burnabymeals.ca www.BbyServices.ca Community Resource Guide 2020 5 Casalinga Food Service 604.435.1994 New West Farmers Market 778.928.7236 www.casalinga.ca www.newwestfarmers.ca Offers delivery of complete ready-made meals, including Tipperary Park – 4th St and Royal Ave, New West choices from vegan, gluten free, and zero carb menus. Thursdays, 3pm-7pm, May-Oct.

Community Gardens Gardens are administered by local non-profit community Health & Wellness groups. Gardening plots are very popular and space is limited; you may have to add your name to a waiting list. HealthLink BC 24-hr: 811 www.healthlinkbc.ca TTY: 711 Burnaby & Region Allotment Garden 604.842.8571 Multilingual, non-emergency health information and www.baraga.ca referral; speak with a nurse, pharmacist or dietitian. Garden site: 7528 Meadow Ave, Burnaby Healthy Families BC Heights Neighbourhood Garden www.healthyfamiliesbc.ca f: Heights Community Garden Provides resources aimed at improving the health and [email protected] well-being of British Columbians at every stage of life. Garden site: 3897 Pender St, Burnaby Food Skills for Families Naheeno Park Community Garden www.foodskillsforfamilies.ca [email protected] www.univercity.ca > The Community > Parks + Greenspaces Helps families learn basic nutrition, meal planning [email protected] and preparation, and smart shopping skills. Program Garden site: 8888 University Dr, Burnaby is also adapted for use with Indigenous communities, new immigrants, South Asian communities, active seniors and North East Burnaby Organic Community Garden families with low income. www.nebcagarden.org [email protected] Garden Site: Stoney Creek School BC Healthy Kids Program 1.866.866.0800 2740 Beaverbrook Cres, Burnaby www.gov.bc.ca Helps low income families with the cost of basic dental Port Royal Community Garden 604.525.7388 care and prescription eyewear for their children, including c/o Queensborough Community Centre dependent children up to 18yrs whose families receive Garden site: 86 Star Cres at foot of Ewen Ave, New West MSP premium assistance through the Ministry of Health.

Stride Community School Garden BC Drug & Poison Information Centre [email protected] www.dpic.org 604.682.5050 Garden Site: 7014 Stride Ave, Burnaby 24-hr telephone support and advice on poisoning and drug overdoses. Help is available in over 150 languages. New West Community Gardening Society www.nwcgs.ca [email protected] Fraser Health Authority Provides garden lots in various locations in New West. www.fraserhealth.ca

Farmers Markets Fraser Health Crisis Line 24-hr: 604.951.8855 Call to confirm locations and times for these seasonal markets. Public Health General Information Burnaby 604.918.7605 Burnaby Farmers Market 604.798.8248 New West 604.777.6740 www.artisanmarkets.ca Burnaby City Hall (north parking lot) 4949 Way Home Health Service Line (New Inquiries) 1.855.412.2121 at Deer Lake Pkwy, Saturdays, 9am-2pm, May-Oct. Burnaby 604.918.7447 New West 604.777.6700

PEOPLE OF ACTION Rotary is where Business Professionals, Community Leaders & Citizens unite for the common good. Join Rotary Today! Share ideas and take action to create lasting change. Discover us online... District 5040 facebook.com/RotaryMetrotown www.burnabymetrotownrotary.org Club of Burnaby Metrotown

6 Community Resource Guide 2020 www.BbyServices.ca Health Protection Office 604.587.3936 Metrohealth Clinic 604.433.8888 —Community Care Facilities Licensing www.metrohealthclinic.ca Officers issue licenses, monitor and inspect facilities, 4879 Kingsway, Burnaby respond to complaints and investigate allegations of unsafe, inappropriate or abusive care in licensed facilities. Middlegate Medical Centre 604.522.1886 7018 Kingsway, Burnaby BC Emergency Health Services 604.872.5151 www.bcehs.ca Old Orchard Medical Walk-In Clinic 604.431.6585 Provides critical care program, dispatch, emergency www.burnabymedicalclinic.com management, transport services and ambulance billing 11-4429 Kingsway, Burnaby through BC Ambulance Services and BC Patient Transport Network. Royal Columbia Medical Clinic 604.522.7363 http://royalcolumbiamedicalclinic.ca BC Women’s Hospital & Health Centre 107-301 E. Columbia St, New West www.bcwomens.ca 604.875.2424 Provides comprehensive maternal/fetal/newborn and Welcome Medical Clinic 604.526.1303 specialized health services for BC women and their families. www.welcomemedical.ca 105-7885 6th St, Burnaby Screening Program Information Line 604.877.6187 www.bccancer.bc.ca/screening Hospitals Provides information and booking for breast and colon screening. Burnaby Hospital 604.434.4211 3935 Kincaid St, Burnaby Health Insurance BC 604.683.7151 www.health.gov.bc.ca Royal Columbian Hospital 604.520.4253 Provides information on Pharmacare, Fair Pharmacare, and 330 E. Columbia St, New West the Medical Services Plan. BC Children’s Hospital 604.875.2345 College of Physicians & Surgeons of BC www.bcchildrens.ca www.cpsbc.ca 604.733.7758 4480 Oak St, Vancouver Provides contact information for doctors accepting new patients. BC Women’s Hospital & Health Centre 604.875.2424 www.bcwomens.ca Visiting Info Line: 604.875.2929 Drop-in Clinics 4500 Oak St, Vancouver 10th Street Medicentre 604.526.3308 Substance Use Support 75-10th St, New West Stop Overdose BC Brentwood Medical Clinic 604.294.8540 www.stopoverdose.gov.bc.ca www.brentwoodwalk-inclinic.com Learn to recognize the risks and signs of overdose and 212-4567 Lougheed Hwy, Burnaby how to respond to save lives. Info on how and when to use naloxone, tips on talking openly with loved ones, and find Heights Medical Centre 604.298.4491 supervised consumption/overdose prevention services. 3990 Hastings St, Burnaby Highgate Medical Centre 604.777.9101 Toward the Heart www.highgatemedicaldentalclinic.ca https://towardtheheart.com/site-finder 103-7188 Kingsway, Burnaby Provides a comprehensive list of harm reduction and Take Home Naloxone sites across the province. All harm Kensington Children’s Medical Clinic 604.299.9769 reduction sites offer sharps disposal services and some www.kensingtonmedicalclinic.com offer drug checking. 6548 E. Hastings St, Burnaby Last Door Recovery Centre 323 8TH STREET, NEW WESTMINSTER Last Door Addiction Treatment Centre for Youth, Adults & Families

HELPLINE 7AM TO 11PM We can help +1-604-525-9771 Contact us: Telephone - 604-525-9771 • Email - [email protected] • Internet - www.lastdoor.org

www.BbyServices.ca Community Resource Guide 2020 7 Alcohol & Drug Information & Referral 604.660.9382 Last Door Youth Program Centre 604.520.3587 www.bc211.ca 1.800.663.1441 www.lastdoor.org Provides 24-hr information and referral to counselling, Provides residential program for male identified youth ages detox, residential treatment centres, and self-help groups. 14-18 who are experiencing problematic substance misuse, gambling or media addictions. Post treatment transitional BC Lung Association —QuitNow 1.877.455.2233 living and support services for families are available. www.quitnow.ca Provides free, confidential information and support for Perspectives Substance people wanting to quit smoking. Use Counselling Services 604.522.3722 x101 www.fraserside.bc.ca Burnaby Substance Use Services 604.777.6870 Free counselling services to anyone who is affected, either Provides free confidential counselling for those who are directly or indirectly, by the misuse of alcohol or other concerned about their own or another’s alcohol and drug drugs. Prevention services are available for persons at risk. use. Outreach services for adults and older adults available. Phoenix Centre Drug & Alcohol Charlford House Society for Women 604.420.4626 Recovery & Education 604.583.7166 www.charlfordhouse.ca www.phoenixsociety.com Provides a supportive recovery home for women who are Offers residential addiction services, transitional housing ready to move on from their substance addiction. programs, education programs, and employment assistance. Creekside Daytox 604.585.5610 Provides a supportive day program to clients in early Problem Gambling Helpline 1.888.795.6111 recovery and to individuals whose substance misuse does www.bcresponsiblegambling.ca not require in-patient withdrawal management. Provides 24-hr information and referral to community resources, counselling services, prevention resources, Creekside Youth Detox Program 604.587.3755 and self-help resources, in multiple languages. Offers an in-patient medical withdrawal program for youth ages 14-18. This longer-stay regional service provides Support Groups stabilization and safety, assessment, and referral to The following anonymous groups provide addiction and residential services. recovery support for persons dealing with their own or another’s addictions. Call for meeting dates and times. Creekside Withdrawal Management 604.587.3755 Provides in-patient withdrawal management services Alcoholics Anonymous 24-hr:604.434.3933 including assessment, substance use education, counselling, www.vancouveraa.ca medical and nursing care. Al-Anon/Alateen 604.688.1716 Quibble Creek Sobering & 604.580.4965 www.bcyukon-al-anon.org Assessment Centre Provides a safe and supportive environment for individuals Cocaine Anonymous 604.662.8500 under the influence of alcohol/drugs to sober up from www.ca-bc.org intoxication. Open 24/7. Centre also provides safe consumption services for IV users from 7am-7pm. Gamblers Anonymous 1.855.222.5542 www.gabc.ca Last Door Recovery Centre 604.525.9771 www.lastdoor.org Nar-Anon 604.878.8844 Provides long-term residential addiction treatment for www.nar-anon.org adult men 19+ who are experiencing problematic substance Support groups for family and friends of compulsive drug users. misuse, gambling or media addictions. Post treatment transitional living and support services for families are also Narcotics Anonymous 604.873.1018 available. www.vascna.ca

Saving and transforming lives one miracle at a time. Reuniting and rebuilding families one life at a time.

ADDICTS DO RECOVER

providing hope PO BOX 44077, BURNABY, BC V5B 4Y2 since 1970 (604) 420-6601 • [email protected]

8 Community Resource Guide 2020 www.BbyServices.ca Overeaters Anonymous 604.878.4575 VCC Dental Hygiene Clinic 604.443.8499 www.oaseatosky.com [email protected] www.vcc.ca/services/eat-shop--more/dental-clinic Support group of men and women in recovery from Call for current program details on services, discounted compulsive eating, bulimia or anorexia. fees and times of operation. Parents Forever 604.524.4230 Medical Equipment & Supplies www.parentsforever.ca/about.html Support group for parents and families of loved ones Adaptive Comfort Clothing 604.984.8211 struggling with substance abuse. www.adaptivecomfortclothing.com 102B – 1124 Lonsdale Ave, North Vancouver Dental Health Resources Clothing and footwear for seniors in care facilities or at Dental Association 604.736.7202 home, and adaptive wear for persons in wheelchairs. Travelling store offers private sittings to seniors in www.bcdental.org care facilities. Provides contact information for dentists accepting new patients. Reduced cost clinics are listed on the website. AssistList CDI College 604.437.8585 www.assistlist.ca [email protected] —Certified Dental Assisting Program Free online marketplace for individuals to buy, sell and 5th floor, 5201 Kingsway, Burnaby donate home health medical equipment, and find other Students offer free dental services (polishing, desensitizing, healthcare resources. sealants, x-rays, and fluoride treatments) to the public. Fraser Health Lifeline 604.953.4960 Halo Dental Clinic 604.544.8875 www.fraserhealth.ca (Search > Lifeline) www.halodental.ca Offers a personal 24-hr emergency response service that Patients on ministry and income assistance are welcomed. assists individuals to remain independent and safe in their Offers convenient hours, free parking and student discounts. homes. For information email: [email protected] Wheelchair accessible. Mid-Main Health Centre - Dental Clinic Addressing Needs 1.800.817.4365 www.addressingneeds.com www.midmain.net 604.873.3602 Offers specialized outerwear designs and adaptive clothing 3998 Main St, Vancouver to ease dressing routines and promote inclusion for people Provides services at discounted rates for individuals with living with a disability. no dental coverage. UBC Dental Clinic 604.822.2112 BCITS Technology for Living 604.326.0175 www.dentistry.ubc.ca/treatment www.bcits.org Students provide a range of dental services for adult Technologies for Independent Living Program (TIL) and geriatric patients at reduced rates. Provides home automation and assistive devices for people with physical disabilities to live as independently as UBC Dental Hygiene Program 604.822.2112 possible at home. Offered on Saturdays at Clinic. Call for a Provincial Respiratory Outreach Program (PROP) screening appointment. Provides equipment and support to qualified persons who need assistive ventilation while living in the Vancouver Native Eastside Dental Clinic 604.254.9900 community. www.vnhs.net [email protected] 455 E. Hastings St, Vancouver CAYA —Communication Assistance for Youth & Adults Not-for-profit emergency and basic dental clinic welcomes Aboriginal and non-Aboriginal people, those on income www.cayabc.org 604.326.3500 assistance or parole, and refugees. Donations are gratefully Provides communication assistance to youth and adults accepted based on type of treatment. VNHS reserves the aged 19+ who require an augmentative or alternative right to accept/screen patients. Call for more info. communication (AAC) system due to a severe disability.

NEW PATIENTS MASSAGING DENTAL CHAIRS WELCOME DENTAL NETFLIX ON NEW HD TV’S BURNABY’S NEWEST IMPLANTS COMPLIMENTARY BEVERAGE BAR NOW WARM SCENTED TOWELS DENTAL IS NO MESS IMPRESSIONS CLINIC OPEN! 1-604-423-3737 (DIGITAL IMPRESSIONS) EMERGENCY 488 Gamma Ave, Burnaby, BC Focused on complete health APPOINTMENTS COMPLIMENTARY www.simplywellnessdental.ca dentistry in a new and INVISALIGN Monday - Wednesday 10am - 7pm comfortable atmosphere CONSULTATIONS Thursday & Friday 8am - 5pm Come smile more with us. Saturday & Sunday 9am - 3pm

www.BbyServices.ca Community Resource Guide 2020 9 Canadian Red Cross Society 604.709.6600 Suicide Line 1.800.784.2433 www.redcross.ca/lowermainland Health Equipment Loan Program 604.522.7092 310 Mental Health Support Distress Line: 310.6789 105-7355 Canada Way, Burnaby Provides short-term loans of basic medical equipment Seniors Distress Line 604.872.1234 (by donation) to individuals of all ages and income Fraser Health Mental Health Centres levels. Referral from a regulated health care professional Burnaby 604.453.1900 is required. New West 604.777.6800 Aids to Independent Living 604.270.4224 x214 Provides long-term loans of medical equipment Canadian Mental Health Association 604.872.4902 to eligible clients. Clients must be referred by a Health —Vancouver-Fraser Branch Authority, Community Occupational or Physio Therapist. www.vancouver-fraser.cmha.bc.ca Provides education and community-based research, and Advanced Mobility Products 604.293.0002 services to those affected by mental illness. Call for more www.advancedmobility.ca information on workshops, resources and events. Offers a large inventory of home health products and rehabilitative equipment. BounceBack 604.874.7881 Free skill-building program obtained by a doctor’s or BC Medequip Home Health Care 604.888.8811 nurse practitioner’s referral for adults experiencing mild www.bcmedequip.com to moderate stress, depression, or anxiety. Translations Provides sales, rentals, installation, repair and maintenance available in Mandarin and Cantonese. of an extensive range of medical equipment and supplies. Certified expert garment fitters are available for all Infant & Early Childhood Mental Health Program compression needs. Showroom is fully accessible; home 102-4430 Halifax St, Burnaby 778.572.2370 visits are also available. Ministry of Children and Family Development provides mental health services for infants and children up to age 6. Regency Medical Supplies 604.434.1383 www.regencymed.com Child & Youth Mental Health Program Offers a large inventory of home health products and Ministry of Children and Family Development provides rehabilitative equipment. Shop online services are available. community-based specialized mental health services for children and youth 6-18yrs. Services are accessed through Sunquest Mobility 778.397.8083 a walk-in intake clinic; no appointment necessary. Call for www.sunquestmobility.com dates and times. Provides a full range of home healthcare equipment, 102 - 4430 Halifax St, Burnaby 778.572.2370 wheelchairs and supplies to rent or own. Also offers 202 - 7645 Kingsway, Burnaby 604.660.95 4 4 professional fittings of sports braces and support 201 - 1065 Columbia St, New West 604.660.9495 stockings. Early Psychosis Intervention 604.777.8386 Tetra Society of North America 604.688.6464 www.earlypsychosis.ca www.tetrasociety.org [email protected] Promotes early detection of psychosis, education, and Provides customized assistive devices to people with direction for getting help. Serves ages 13-30. disabilities. Engineers and technicians work one-on-one with people who have specific needs that can’t be met by FamilySmart 604.878.3400 commercial devices. www.familysmart.ca Provides families with an opportunity and support to create Mental Health Resources caring experiences and greater outcomes for child and youth mental health. FamilySmart also offers Crisis Line 24-hr Distress Line: 604.872.3311 information, tools, and tips on support and assistance www.crisiscentre.bc.ca for kids with mental health and substance use challenges.

We proudly serve over 30,000 people across this province, every day. Thank you, BC.

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10 Community Resource Guide 2020 www.BbyServices.ca Working for you! Contact us for help with provincial government services.

Janet Routledge, MLA Anne Kang, MLA Burnaby North Burnaby - Deer Lake 1833 Willingdon Avenue 105 - 6411 Nelson Avenue Burnaby, BC V5C 5R3 Burnaby, BC, V5H 4H3 604-775-0778 604-775-0565 [email protected] [email protected] www.janetroutledge.ca

Katrina Chen, MLA Judy Darcy, MLA Raj Chouhan, MLA Burnaby - Lougheed New Westminster Burnaby - Edmonds #3-8699 10th Avenue 301-625 Fifth Avenue 5234 Rumble Street Burnaby, BC V3N 2S9 New Westminster, BC, V3M 1X4 Burnaby, BC V5J 2B6 604-660-5058 604-775-2101 604-660-7301 [email protected] [email protected] [email protected] www.katrinachen.ca www.judydarcy.ca www.rajchouhan.ca

www.BbyServices.ca Community Resource Guide 2020 11 Fraserside Community Services Society Options for Sexual Health Clinics 604.731.4252 www.fraserside.bc.ca 604.522.3722 www.optionsforsexualhealth.org (Clinics) Provides assisted living, supported housing, transitional Provides a range of free, confidential services including STI housing, and member-directed clubhouse for adults with testing and treatment, pregnancy testing and counselling, mental health challenges. physical exams, affordable birth control and more. Serves all genders, orientations and ages. Call for an appt. Kelty Mental Health Resource Centre 4734 Imperial St, Burnaby (Wed: 7pm-9pm, by appt only) www.keltymentalhealth.ca 604.875.2084 3550 E. Hastings St, Vancouver [email protected] (Mon: 7-9pm, drop-in; Tues & Thurs: 7-9pm, by appt only) Provides information, support and resources on mental health, medications, and substance use issues for children *For more options, please see Drop-In Clinics, page 7 and youth under 24 yrs and their families. Also provides or Youth Health Clinics, page 43 youth/parent peer support. Access at Children’s Hospital. Health Organizations Foundry Alzheimer Society of BC—Fraser Region 604.298.0780 www.foundrybc.ca www.alzheimerbc.org Website is designed to help people ages 12-24 assess Provides information, education, and support to family, their feelings and quickly connect to mental health friends and individuals affected by Alzheimer’s disease and resources and support. Offers education, self-care tools, other dementias. First Link dementia support services website links, and connections to professional resources. include early-stage support groups, “First Link” referrals and “Minds in Motion”, a social and recreation program. Mood Disorders Association of BC 604.873.0103 —First Link Dementia Helpline 604.681.8651 www.mdabc.net Provides information, education, counselling, psychiatric Arthritis Society—BC & Yukon Division services and support groups for people and their families www.arthritis.ca/bc 604.714.5550 living with a mood disorder or other mental illness. Provides information, programs, events and informational material on arthritis. Sexual Health Resources Autism BC 604.434.0880 Rape Crisis Line 24-hr: 604.872.8212 www.autismbc.ca —Rape Relief & Women’s Shelter TDD: 6 0 4 . 8 7 7 . 0 9 5 8 Offers information, support, and education to BC families www.rapereliefshelter.bc.ca and caregivers of children and adults with Autism. —WAVAW Rape Crisis Centre 604.255.6344 Workshops, events, resource library and an online www.wavaw.ca newsletter are also available.

Sex Sense Line 604.731.7803 BC Brain Injury Association www.optionsforsexualhealth.org/sex-sense/ www.brainstreams.ca [email protected] Provides free, confidential information and referral for Promotes a better quality of life for those living with sexual health issues including sexuality, birth control, acquired brain injury through education, information, STIs, emergency contraception, and pregnancy options. prevention, support and systemic advocacy.

Smart Sex Resource 604.707.5603 BC Epilepsy Society 604.875.6704 www.smartsexresource.com www.bcepilepsy.com Information and resources are provided by the BC Centre Offers education, resources and publications, advocacy, and for Disease Control. support services to persons and their families living with epilepsy.

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12 Community Resource Guide 2020 www.BbyServices.ca BC Lung Association 604.731.5864 GI Society 604.873.4876 www.bc.lung.ca www.badgut.org Provides educational and community programs about Provides trusted, evidence-based information, resources respiratory diseases including asthma, COPD, lung cancer, and research on a wide array of gastrointestinal diseases pulmonary fibrosis, sleep apnea, and other lung related and disorders. conditions. Also offers smoking cessation services and information about indoor and outdoor air quality. Heart and Stroke Foundation of Canada www.heartandstroke.ca 604.342.8070 BC Schizophrenia Society 604.270.7841 Provides heart disease and stroke related information. Also www.bcss.org educates public about healthy lifestyles. Provides information, education and non-therapeutic support groups for families with relatives who have Kidney Foundation of Canada —BC & Yukon Branch schizophrenia or other serious persistent mental illnesses. www.kidney.ca/bc 604.736.9775 Canadian Cancer Society Info Line: 1.888.939.3333 Provides information, referral and education about kidney and related diseases. www.cancer.ca Offers support to cancer patients and their families. Provides MEFM Society of BC 604.878.7707 information, public education, financial aid, health advocacy, (Myalgic Encephalomyelitis, Chronic Fatigue prevention initiatives, support groups and services. Syndrome & Fibromyalgia) Canadian Liver Foundation—BC/Yukon Chapter www.mefm.bc.ca www.liver.ca 604.707.6430 Provides information, referrals to support groups, and Provides information and support programs for people educational material to patients and their families. living with liver disease. Multiple Sclerosis Society of Canada Cerebral Palsy Association of BC 604.408.9484 —BC & Yukon Division 604.689.3144 www.bccerebralpalsy.com www.mssociety.ca Provides information and assistance to persons living with Provides information, referral, legal and support services Cerebral Palsy and other disabilities. Programs and to persons living with MS. services offered across BC. Muscular Dystrophy Canada 1.800.567.2873 CNIB Foundation 604.431.2121 www.muscle.ca www.cnib.ca Provides information and assistance to persons living Offers innovative programs designed to empower people of with muscular dystrophy or neuromuscular disorders. all ages who are impacted by blindness through knowledge, skills, and confidence in order to remove barriers in pursuit Osteoporosis Canada 604.685.2582 of the life they choose. www.osteoporosis.ca 1.800.463.6842 Diabetes Canada 1.800.226.8464 Provides educational info and referrals to local resources. www.diabetes.ca Provides diabetes related information and referral services. Parkinson Society British Columbia 604.662.3240 www.parkinson.bc.ca Down Syndrome Resource Foundation Offers support, information and education for people www.DSRF.org 604.444.3773 with Parkinson’s, caregivers and health care professionals. Offers innovative programs and interventions for children and adults with Down syndrome and other Prostate Cancer Foundation BC 604.574.4012 developmental disabilities. Programs include speech and www.prostatecancerbc.ca language development, occupational therapy, behavioural Offers support group meetings on the first Saturday of each support, mental wellness, reading and communications, and month at Burnaby General Hospital (2nd floor, Education occupational therapy. Information and support available for Rm A) from 10am-12pm. Call for more information. families and professionals.

We are a second generation family owned YOUR HEARING IS A PRICELESS GIFT business serving the DON’T TAKE IT FOR GRANTED. Burnaby community for over 48 years. At Lloyd Hearing Solutionns weoffersolutions to your communication needs, Stuart Lloyd lifestyle and budget. Owner & Hearing Instrument Practitioner CALL TODAY FOR BETTER HEARING 5066 KingswayBurlington Square CALL TODAY FOR BETTER HEARING www.lloydhearingsolutions.cawww.lloydhearingsolutions.ca #140B - 6540 Burlington Ave. 604-434-2070 604-434-2070Burnaby, B.C., V5H5 4G3 www.BbyServices.ca Community Resource Guide 2020 13 IMPACT Parkinson’s 604.525.2631 Purpose Society —Family Services 604.526.2522 www.impactparkinsons.com www.purposesociety.org Offers programs that focus on MIND, BODY & SOUL that Offers the following programs to families with referrals IMPACT the quality of life for people living with Parkinson’s, from the Ministry of Children and Family Development. and their family and friends. Family Therapy Provides individual, couples or family group therapy Stroke Recovery Association of BC 604.688.3603 for up to 6 months. www.strokerecoverybc.ca Family Development Work Provides information and programs to assist stroke Provides families with children ages 0-12 with parenting recovery. Resource publications and newsletters are information and intervention for up to 6 months. available in several languages. Short-Term Therapy Provides individual, couples or family therapy for Wavefront Centre for Community Accessibility up to 3 months. (formerly Western Institute for 604.736.7391 Supervised Access the Deaf & Hard of Hearing) TTY: 604.736.2527 Provides supervised access to families with children in www.wavefrontcentre.ca care who require protection and supervision. Provides a full range of programs and services, including audiology, interpreting, counselling, employment Cameray Child & Family Services 604.436.9449 counselling, seniors outreach program, and communication www.cameray.ca devices. Also offers informative classes, job finding clubs, Provides free child and family counselling, parent support and a resource centre for job seekers. and education, victim support, and advocacy for families in Burnaby and New West. Programs include ACTS Program, Child and Youth Victim Support Service, Child, Youth, and Counselling Family Counselling and Parent Support Services.

Counselling BC Family Services of Greater Vancouver www.counsellingbc.com www.fsgv.ca 604.525.9144 Provides an online resource and professional directory Offers affordable counselling programs and support for counselling, psychological services, art therapy and services to families, individuals, and youth. psychotherapy. Services are available in over 25 languages.

Burnaby Counselling Group 604.430.1303 Covenant House Vancouver 604.685.7474 www.counsellinggroup.org www.covenanthousebc.org 1.877.685.7474 Offers a wide range of confidential counselling services for Offers support services for young people leaving street individuals, couples, children, and families. Subsidies may life including housing, alcohol and drug counselling, mental be available to persons with low income. health counselling and life skills training. Crisis Program Burnaby Family Life Institute 604.659.2217 Offers safe housing, food, clothing and counselling to www.burnabyfamilylife.org youth ages 16-24 on a first-come, first-served basis. Provides individual counselling services to women who have Community Support Services (CSS) experienced trauma due to abuse and violence, and group Offers street outreach, drop-in and access to counselling to women who have a history of sexual child housing support workers. abuse. Programs for kids 3-19 who witness abuse. Rights of Passage Program (ROP) Offers a long-term transitional living program providing Camp Kerry Society 604.553.4663 youth with safe, affordable housing and support while http://campkerry.org they transition to independent living. Provides bereavement and counselling services to families, children and youth. Offers education and workshops on grief New West UBC Counselling Centre 604.525.6651 and loss for volunteers and professionals. Provides free counselling to adults, children, and youth from Sept-June.

For Your Family, Find Peace of Mind

Proud Members of the: Call or email us to book a no-obligation consultation! Ask us about our Client Special Providing a continuum WEBSITE PHONE www.anniesplace.ca +1-604-421-6774 of health, home & personal support FACEBOOK INSTAGRAM @anniesplace.ca anniesplacebc services. E-MAIL www.anniesplace.ca www.anniesplace.ca [email protected] 14 Community Resource Guide 2020 www.BbyServices.ca Fraserside Community Services Society Battered Women’s Support Services 604.687.1868 www.fraserside.bc.ca 6 0 4 . 5 2 2 . 3 7 2 2 x 1 0 1 www.bwss.org Crisis Line: 604.687.1867 Perspectives Substance Use Counselling Services Provides counselling, support, and advocacy for women Provides free counselling, education, referral, and who have experienced abuse or trauma. support to adults, children, adolescents and their families who are experiencing challenges related to their Dixon Transition Society 604.433.4191 substance use or are affected by someone else’s www.dixonsociety.ca substance use. Provides temporary shelter, housing and support for The PEACE Program women and their children directly fleeing abuse. (formerly Children Who Witness Abuse) Dixon Transition House Intake Line: 604.298.3454 Provides group and individual counselling to children 10 bed transition house for women and their children and youth who witness violence against a parent or fleeing domestic violence. caregiver. 2nd Stage and 3rd Stage Housing 604.298.6046 Structured support and independent housing units for Lookout Housing & Health Society 604.255.0340 survivors of family violence. www.lookoutsociety.ca [email protected] Family Counselling 604.433.7380 Offers supportive housing and services for homeless men For residents of Burnaby who are raising children. and women or those in need based on their current living Stopping the Violence Counselling 604.298.2549 situation. Must be in/have history with New West. For women survivors of family violence, sexual assault or Cliff Block Residence 604.523.9126 childhood abuse. Rhoda Kaillis Residence 604.544.5145 Russell Housing Centre 604.529.9126 Qmunity 604.684.5307 www.qmunity.ca/get-support/counselling Burnaby Seniors Outreach 604.291.2258 Offers support for the LGBT2Q+ community. www.bsoss.org Offers support services for seniors and unpaid caregivers. Elizabeth Fry Society 604.520.1166 Programs include free peer counselling for seniors www.elizabethfry.com [email protected] experiencing anxiety, depression, frustration or difficulties Provides housing, support and counselling for women and because of life changes, support groups for unpaid children. caregivers, and Dementia Friendly Café for people with memory loss or dementia, their family and friends. Call for Maida Duncan Women’s Drop-In Centre more information and program updates. 402 E. Columbia St, New West 604.523.6749 Drop-in centre offering marginalized women and children a Century House Senior Peer Counselling place to go for light snacks, showers, laundry, computers, www.chspc.ca 604.519.1064 free clothing and household items, as well as social Provides free counselling programs for New West activities. seniors 50+. Helps those dealing with life transitions, bereavement, loss, loneliness, isolation, health Monarch Place Transition House 604.521.1888 and aging concerns. www.monarchplace.org Provides emergency shelter and support for women and Atira Women’s Resource Society 604.331.1407 their children fleeing domestic abuse. www.atira.bc.ca Chrysalis Place Second Stage Program Provides housing, counselling, legal advocacy and support Residential program for women and children fleeing programs to women experiencing abuse, violence, drugs intimate partner abuse. and/or alcohol, homelessness, chronic health or mental WINGS Outreach Program health issues. Relocation and multicultural support for women and children fleeing domestic abuse.

Burnaby Seniors Seniors Outreach Outreach

• Peer Counselling providing free, condential support for seniors in the community BURNABY • Caregiver Support groups, educational workshops and Expo SENIORS OUTREACH SERVICES • Dementia Friendly Café a social gathering for persons with dementia their family and friends SOCIETY 2055 Rosser Avenue, Burnaby, BC, V5C 0H1 • 604-291-2258 • [email protected] bsoss.org Supporting the emotional needs of seniors since 1987 www.BbyServices.ca Community Resource Guide 2020 15 Post Abortion Community Services 604.525.0999 Memorial Society of BC 1.888.816.5902 www.pacscanada.org www.memsoc.org Provides non-judgmental post abortion grief recovery Provides information services and support for persons through counselling, support groups, and retreats. dealing with the death of a loved one. Also provides information on funeral pre-planning, as well as simple, Rape Victims Support Network 778.886.7001 dignified, low cost funerals. www.assaultcare.ca Provides peer counselling, advocacy, referrals and practical BC Bereavement Helpline 604.738.9950 help to victims of sexual assault. www.bcbh.ca Provides information, referral and compassionate listening Vietnamese Family Support Program 604.254.9626 for persons coping with grief. www.mosaicbc.org/vfsp

Offers counselling support on life transitions, grief and loss, Victim Services cultural adaptation, financial difficulties, or unemployment VictimLINK BC 24-hr: 1.800.563.0808 for the Vietnamese community. www.victimlinkbc.ca TTY: 604.875.0885 Provides multilingual assistance for victims of crime and BC Men’s Resource Centre 604.878.9033 immediate crisis support to victims of family or sexual www.menbc.ca violence. Victim Service Workers help with referral Offers individual, couple, and family counselling, support to victim and community services, transition houses, groups, and a comprehensive library of books, articles, counselling, justice system/legislation programs and tapes, and videos on a variety of men’s issues. Programs safety planning. include: Anger Management, Anger Management for Teens (13-18), and Ending Partner Abuse. Call for information or Police Victim Services Units to book an appointment. No drop-ins. Offers information, emotional support, and practical assistance to persons or families affected by a crime or MOSAIC Men in Change 604.254.9626 trauma. www.mosaicbc.org/mic Burnaby RCMP 604.646.9700 Provides counselling and psychoeducation for immigrant, http://burnaby.rcmp-grc.gc.ca refugee and visible minority men who have used or are at [email protected] risk of using violence in intimate relationships. New Westminster Police 604.529.2525 www.nwpolice.org [email protected] BC Society for Male Survivors 604.682.6482 of Sexual Abuse MADD Metro Vancouver 1.800.665.6233 x266 www.bc-malesurvivors.com www.maddchapters.ca/vancouver Offers individual and group therapy for males who have Offers support services to victims/survivors of impaired been sexually abused or victims of domestic violence. drivers and their families and friends. Promotes awareness Individual support also available for family members and about the dangers of alcohol and/or drug-impaired driving. significant others of male survivors. Discounted fees may Family Services of Greater Vancouver apply for qualifying individuals. —Victim Service Program 604.525.9144 Victim Services www.fsgv.ca/counselling [email protected] Provides community-based support services for victimized Provides justice system information, support, and liaison adults. to male survivors who wish to explore avenues of justice. Child & Youth Victim Support Service Burnaby Hospice Society 604.520.5087 www.cameray.ca 604.436.9449 x237 www.burnabyhospice.org Provides free support services to victims, their families, Provides services to individuals and families in Burnaby and witnesses of crimes who are under 19. Also provides going through the end-of-life journey. Supports palliative or court accommodation and preparation. hospice care patients and their families and caregivers.

Take advantage of our Call us today for more information: free services: 604.520.5087 Or email [email protected] Bereavement Counselling Grief Support Groups www.burnabyhospice.org Palliative Care Support Services Public Education Compassionate care for individuals & families during the end-of-life journey!

16 Community Resource Guide 2020 www.BbyServices.ca Forensic Nursing Service 604.953.4723 Specialized Violence Intervention and Prevention Housing Surrey Memorial Emergency Dept. 13750-96 Ave, Surrey Emergency, Transitional & Supportive Housing Provides 24-hr free, confidential care for persons who may have experienced any form of intentional violence including Shelter & Street Helpline (24/7) Dial or text: 211 sexual assault or inter-personal violence within the past www.bc211.ca/help-lines/#sshl 7 days. Specially trained inter-professional team provides Provides information on shelters, emergency emotional support, health care, and the option to collect accommodations, housing search, meal and grocery forensic evidence. Interpreters are available. Access this services, medical assistance, mental health services, service through any Fraser Health emergency centre. recovery/treatment programs, low cost goods, legal and advocacy help. Shelter list is updated 11:30am and 7:30pm. Specialized Sexual Assault Service 604.875.2881 Extreme Weather Shelter 604.544.5145 Vancouver General Hospital Emergency Dept. Westminster Bible Chapel - 7540 6th St, Burnaby 920 W. 10th Ave, Vancouver (near Oak St) Opens on weather dependent basis from Nov 1-Mar 31 Provides 24-hr free and confidential care for anyone 13 or (7pm-7am) when weather is severe enough to present a older who has been sexually assaulted within the past 7 substantial threat to life or health of homeless persons. days. Specially trained female doctors and nurses provide Openings are posted at local community centres, libraries emotional support, health care, and the option to collect and service agencies. forensic samples for the police. Follow-up counselling available. Interpreters are available. Service also available Covenant House Crisis Program 604.685.7474 at UBC Urgent Care Centre, 2211 Wesbrook Mall, 8am-10pm, www.covenanthousebc.org/continuum-of-care/crisis-program/ 7 days/week. 1302 Seymour St, Vancouver Offers safe housing, food, clothing and counselling to youth MOSAIC —Multicultural Victim Services ages 16-24 on a first-come, first-served basis. www.mosaicbc.org/mvs 604.254.9626 Provides community-based, specialized services for Fraserside Community Services Society multicultural victims of all types of crime, including www.fraserside.bc.ca 604.522.3722 criminal justice information and support, safety planning, Provides no-cost, high-barrier Family Emergency Shelter; information and referral, and emotional/practical transitional housing for adults with mental illness; low- support to assist victims in recovery. barrier housing for adults at risk of homelessness; and supportive housing for adults with mental health and Stopping the Violence and 604.254.9626 substance use issues. Multicultural Outreach Services www.mosaicbc.org/stv Lookout Housing & Health Society 604.255.0340 Provides individual/group counselling for women who www.lookoutsociety.ca [email protected] are at risk or have experienced abuse, including threats Offers supportive housing and services for homeless men or any kind of violence. Advocacy, prevention, resources, and women or those in need based on their current living and community liaison is provided to assist with victim situation. Must be in/have history with New West. empowerment and positive change. Cliff Block Residence 604.523.9126 Rhoda Kaillis Residence 604.544.5145 Justice Education Society of BC Russell Housing Centre 604.529.9126 www.victimsinfo.ca Salvation Army Shelter Services 604.526.4783 Provides online resource for victims and witnesses www.salvationarmy.ca of crime. Includes services for victims, legal and financial Stevenson House help, info about reporting crimes and court process. https://salvation-army-stevenson-house.business.site 32 Elliot St, New West 14 bed emergency shelter for men. Self-referral on a first-come, first-served basis. Call at 9am.

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www.BbyServices.ca Community Resource Guide 2020 17 Burnaby Shelter Housing Information & Services 2294 Douglas Rd, Burnaby Full service shelter including meals. Open 24/7, 10am-10pm Affordable Housing Societies 604.521.0818 www.affordablehousingsocieties.ca Union Gospel Mission 604.253.3323 Provides rentals at market and subsidized rates. www.ugm.ca [email protected] BC Housing 604.433.2218 Offers emergency shelter, meals, alcohol/drug recovery www.bchousing.org programs and affordable housing in Vanc/New West. Provides subsidized housing for persons with low income: families with young children, seniors, and persons with

Burnaby Safe House 778.886.7001 disabilities. www.safeshelter.ca Housing Registry Offers second stage accommodation in a safe, confidential Provides housing related information for housing location for abused women and vulnerable pregnant providers and applicants seeking affordable housing. women. Shelter Aid for Elderly Renters (SAFER) www.bchousing.org/programs/SAFER Dixon Transition Society 604.433.4191 Provides financial assistance for eligible renters 60+. www.dixonsociety.ca Rental Assistance Program (RAP) Provides temporary shelter, housing and support for Provides low income working families with assistance to women and their children directly fleeing abuse. help with their monthly rent payments. Dixon Transition House Intake Line: 604.298.3454 10 bed transition house for women and their children. Metro Vancouver Housing Cooperation 604.432.6300 2nd Stage and 3rd Stage Housing 604.298.6046 www.metrovancouver.org (Services > Housing) Structured support and independent housing units for Offers housing for low income families, seniors, and survivors of family violence. persons with disabilities. Limited rental assistance Family Counselling 604.433.7380 program for those who qualify. For residents of Burnaby raising children. Stopping the Violence Counselling 604.298.2549 New Chelsea Society 604.395.4370 For women survivors of family violence, sexual www.newchelsea.ca assault or childhood abuse. Provides affordable, safe and clean housing for seniors 55+, families and persons with disabilities. Elizabeth Fry Society 604.520.1166 New Vista Society Housing Office 604.525.3288 www.elizabethfry.com [email protected] www.newvista.bc.ca Provides housing, support and counselling for women and Provides housing to families of varied incomes and children. subsidized housing to low income seniors 55+. Apply through BC Housing at 604.433.2218. Cynthia’s Place 604.582.2456 Provides shelter for women and their children ages 5+. Seniors Services Society 604.520.6621 www.seniorsservicessociety.ca Monarch Place Transition House 604.521.1888 [email protected] www.monarchplace.org [email protected] Provides emergency shelter and support for women Provides seniors housing navigation across BC, and their children fleeing domestic abuse. information and referral, seniors homeless outreach Chrysalis Place Second Stage Program program, Temporary Housing Program (cost geared to Residential program for women and children fleeing income), Seniors Rent Bank, for one-time interest free intimate partner abuse. loans, and Seniors Housing Navigator Training Program. WINGS Outreach Program Serves Lower Mainland seniors 60+ (except Downtown Relocation and multicultural support for women Eastside). and children fleeing domestic abuse.

Aordable Housing in Burnaby for Seniors & People with Disabilies

                                                     ­                                          18 Community Resource Guide 2020 www.BbyServices.ca Progressive Housing Society 604.522.9669 x318 Mobile Work Crew 604.723.3439 www.progressivehousing.net www.fraserside.bc.ca/community-living/mobile-work-crew A homeless outreach program operates with a mobile unit Supervised workers with physical or mental health bringing supplies and services to the homeless Tues/Thurs challenges offer commercial/residential landscaping, at various locations in Burnaby. Call for more information. property maintenance, recycling, and rubbish removal.

Vancouver Native Housing Society 604.320.3312 Neighbours Helping Neighbours 604.764.6601 www.vnhs.ca http://larchevancouver.org/community-programs/ Provides safe, secure, supportive, and affordable housing Supervised team of persons with developmental disabilities to families and individuals with a priority to the Indigenous assist seniors and others with basic gardening, lawn community. maintenance, light home maintenance and repairs, Condominium Homeowners Association recycling and debris clean up or removal. www.choa.bc.ca 604.584.2462 Seniors Citizen Repair Service 604.529.1100 Provides leadership, education and resources for strata Provides low cost, minor house repairs and maintenance owners across BC. for seniors (55+) and persons with low income living with Co-operative Housing Federation of BC disabilities in their own home. www.chf.bc.ca 604.879.5111 Provides info and workshops about co-op housing. 1st Hoarding CleanUp 1.855.468.2588 Offers a list of co-ops currently accepting applications. www.1stHoardingCleanUp.com Provides compassionate help for hoarders, along with their Residential Tenancy Branch 604.660.1020 families when living environments become too difficult to www.rto.gov.bc.ca [email protected] manage on their own. Provides landlords and tenants with information about their rights and responsibilities, and a dispute resolution service. Clean Start BC 604.992.5316 www.cleanstartbc.ca TRAC —Tenant Resource & Advisory Centre Offers hoarding clean up and junk removal services. www.tenants.bc.ca 604.255.0546 Provides tenants with legal education and information about residential tenancy law through the Tenant Infoline, Education social media, workshops, and online Tenant Guide. BC Ministry of Education Home Modifications & Maintenance www.gov.bc.ca/bced BC Housing 604.433.2218 Burnaby School District 604.296.6900 www.bchousing.org www.burnabyschools.ca HAFI —Home Adaptations for Independence www.bchousing.org/housing-assistance/HAFI New Westminster School District 604.517.6240 Provides financial assistance for home modifications to www.newwestschools.ca help eligible low-income seniors and people with disabilities to continue to live in their own home. Federation of Independent School Associations www.fisabc.ca 604.684.6023 BC Home Renovation Tax Credit 1.877.387.3332 for Seniors and Persons with Disabilities Independent Schools Association of BC www.gov.bc.ca [email protected] www.isabc.ca 604.913.6038 Assists eligible seniors 65+ and persons with disabilities with the cost of certain permanent renovations to Homeschooling Resources improve accessibility, function or mobility at home. BC Ministry of Education www.bced.gov.bc.ca/home_school Provides parents with information about homeschooling. Learn for Fun & Teach for Pleasure at the COLLEGE FOR THE RETIRED We offer a variety of weekday daytime courses in Fall, Winter and Spring for those over 50. Courses include: Computers (Windows), Photo Handling, Social Media (Ipad, Windows, Android), Painting and Drawing, Music (Piano, Ukulele, Voice), Languages (Mandarin, French, Spanish), Games (Bridge, Mahjong), Genealogy, Quilting, plus shorter courses including Abstract Acrylics and more. Volunteer teaching opportunities are available. Brochures available at Libraries and Community Centres. See website for course descriptions. 6650 Southoaks Crescent, Burnaby • 604-517-8732 • [email protected] • www.cccrburnaby.org www.BbyServices.ca Community Resource Guide 2020 19 Homeschool Canada 778.809.3710 Purpose Secondary School 604.526.2522 www.homeschoolcanada.ca www.purposesecondary.org Online guide to homeschooling in Canada. Serves students from Grades 8-12, who for a variety of reasons, find it difficult in the traditional school system. The Canadian Homeschooler Students succeed from the fact that we are a small, inclusive www.thecanadianhomeschooler.com student centered Independent School. School is tuition free. [email protected] Provides resources for Canadian home educators. SIGMA Young Adult Learning Centre 604.517.6292 www.newwestschools.ca/our-schools/sigma Post-Secondary Institutions Offers a flexible high school completion program for academically capable students ages 16-18. British Columbia Institute of Technology (BCIT) Virtual School BC 604.517.6191 www.bcit.ca 604.434.5734 http://newwestonlinelearning.ca/home/ Offers a full range of academic courses for school-aged Douglas College 604.527.5400 and adult students. Open online 24/7; centres are open for www.douglascollege.ca testing and tutorial assistance on most weekdays.

Justice Institute of British Columbia (JIBC) ESL Resources www.jibc.ca 604.525.5422 Burnaby Community & Continuing Education (SFU) —Burnaby Campus www.burnabycce.ca 604.296.6901 www.sfu.ca 778.782.3111 Offers free LINC (Language Instruction for Newcomers to Canada) classes and Foundations English classes (free for High School Completion/Continuing Education most students). LINC and Foundations classes help students to improve in speaking/listening, reading and writing. Burnaby Community & Continuing Education New Westminster Continuing Education www.burnabycce.ca 604.292.6901 —Pearson ALC 604.517.6286 Offers career programs, general interest programs, English, www.newwestadultlearning.ca/home/ math, science upgrading, and English language instruction Provides daytime and evening English Language Learning. (LINC and Foundations programs). Free tuition for all BC residents. NEC 604.873.3772 Burnaby Neighbourhood House 604.431.0400 www.necvancouver.org www.burnabynh.ca/programs/adults Private college works to strengthen Indigenous Provides ESL training and English conversation classes for communities through accredited programs that lead to beginners. All are welcome to attend. employment and higher learning. ISSofBC —LINC Pearson Adult Learning Centre 604.517.6286 http://issbc.org http://newwestadultlearning.ca/home/ Provides LINC (Language Instruction for Newcomers to Supports adult students who need academic upgrading in Canada) including literacy, and workplace English. English or Math, or specific courses for post-secondary Burnaby: 604.936.0210 institutions, or high school graduation. New West: 604.522.5902

POWER Alternate Secondary School 604.517.6141 Brentwood Learning Centre 604.298.8201 www.newwestschools.ca/our-schools/power/ www.mosaicbc.org/english-language-centres Offers New West students ages 16-18 a high school Provides free daytime and evening English classes for graduation diploma and incorporates academic, career immigrants and refugees. Classes are taught by highly exploration and work experience opportunities, along with experienced instructors. Childminding services provided. individualized support and instruction.

20 Community Resource Guide 2020 www.BbyServices.ca Purpose Society 604.526.2522 www.purposesociety.org Employment & Financial Assistance English Made Easy Program Offers free beginners English class for New West families WorkBC Employment Services 1.877.952.6914 and caregivers with children ages 0-6. Call for info. www.workbc.ca (Employment Services) Offers a full range of services, programs and supports Literacy to people looking for work, apprenticeship or training programs, or receiving income assistance or employment Literacy Now Burnaby insurance. Specialized services are available for www.literacynowburnaby.ca Aboriginals, immigrants, persons with disabilities, older [email protected] workers, youth, survivors of abuse or violence, and people Works to raise awareness of literacy challenges and increase with multiple barriers. Check website for WorkBC locations. access to literacy and learning programs in Burnaby and New West. Check our website for mapped listings. Job Bank www.jobbank.gc.ca Decoda Literacy Solutions 604.681.4199 Government of Canada online source for jobs and labour www.decoda.ca [email protected] market information. Offers free occupational and career Provides resources, training and funds to support information such as job opportunities, career exploration community-based literacy programs and initiatives. including educational requirements, main duties, wage rates Online Literacy Library and salaries, and current job market trends and outlooks. www.decoda.ca/resources/library/ Employers advertise for free. Offers an online library catalogue where anyone in BC can request items by email or phone for free. Ministry of Social Development 1.866.866.0800 —Employment & Income Assistance Offices Burnaby Community Adult Literacy Program (CALP) www.gov.bc.ca (Search > Income Assistance) www.burnabynh.ca 604.431.0400 2-4603 Kingsway, Burnaby Offers a free program where English speaking adults who 202-1015 Columbia St, New West face challenges with reading and writing are matched with Provides information about applying for employment and trained tutors who support them in acquiring basic literacy income assistance benefits (BCEA). Clients are encouraged and numeracy skills. Call for more information. to use the online self-serve assessment and application. Call local offices for emergency funds. I-CARE (Douglas College) 604.527.5409 www.douglascollege.ca/ICARE ACCESS —Essential Skills for Aboriginal Futures Helps English-speaking adults improve basic reading and www.accessfutures.com 604.913.7933 writing skills. One-on-one tutoring is available. Delivers a diverse assortment of education, training, counselling, support and financial services to help urban Burnaby Public Library 604.436.5400 Aboriginal community overcome barriers to success and www.bpl.bc.ca self-sufficiency. Education programs include: Trades Provides literacy tips and resources for families helping Training & Apprenticeship Programs, Essential Skills, and their children learn to read. Free story times and other Employment Assistance Services Program. programs for children, parents and caregivers. Adult services include an adult literacy book collection which Bridging the Employment Gap 604.292.3902 includes stories, books on life skills, reading, writing, New project works to connect underemployed workers with math, and some information on teaching literacy. understaffed employers. Provides support to help navigate systems and access programs and services. Identifies New West Public Library 604.527.4660 training options and career counselling to overcome www.nwpl.ca barriers to success. Assistance with transportation costs Offers a wide range of programs and events for children and membership fees for occasional childcare available. learning to read. Call for more information.

www.BbyServices.ca Community Resource Guide 2020 21 Cave Youth Employment Program 604.438.3045 Government Benefits & Tax Services www.douglascollege.ca/cave [email protected] Offers a free training option for youth ages 18-24 to build Government Programs their workplace skills and confidence, identify job goals, and There are a number of financial programs and benefits create a plan. Must be unemployed or under employed, and for individuals and families from the governments of BC not a full time student. and Canada. Websites provide access to information and related application forms. ISSofBC —Job Quest Service BC 604.660.2421 https://issbc.org/service-types/find-work www.gov.bc.ca TDD: 604.775.0303 Provides assessment of skills and experience, and referrals to appropriate government-funded programs. Information on Service Canada 1.800.622.6232 language training, financial assistance, work and volunteer www.canada.ca TTY: 1.800.926.9105 experience. One-on-one and group sessions for career counselling and building job search skills to overcome Credit Counselling Society 604.527.8999 employment challenges. www.nomoredebts.org Burnaby: 604.395.8000 Non-profit organization helps individuals and families New West: 604.522.5902 resolve debt and money problems. Counsellors available by phone and in person. MOSAIC Employment Services 604.438.8214 www.mosaicbc.org/employment-programs Tax Information Phone Service 1.800.267.6999 Career Paths Program helps newcomers find jobs to suit www.canada.ca/en/revenue-agency.html (TIPS) pre-arrival qualifications and gain Canadian work experience. Provides tax information from an automated service. Support services include language, career planning, credential assessment, practicum and mentorship opportunities. Call for other Volunteer Tax Preparation Clinics 1.800.959.8281 employment programs for refugees and immigrant job-seekers. www.canada.ca/en/revenue-agency.html (Free Tax Clinics) Visit website or call for location/times of clinics. Neil Squire Society 604.473.9363 www.neilsquire.ca Provides employment services, computer tutoring, and Low Cost Goods assistive technology for people with disabilities. Habitat for Humanity —ReStore SUCCESS —Chance to Choose Employment Program www.habitatgv.ca/restore-locations www.successbc.ca/eng/services/employment-services/ Offers a variety of new and used building materials, 604-5050 Kingsway, Burnaby 604.438.7222 appliances and furniture at reduced cost. All proceeds 309-2540 Shaughnessy St, 604.474.3140 support local affordable housing projects and housing Delivers employability skills to youth ages 15-30 through projects around the world. classroom training and work experience to assist participants to overcome barriers and transition to employment. Helping Families in Need Society 604.294.3087 YMCA Experience Works 45+ Program 604.685.8066 www.helpingfamiliesinneed.org www.gv.ymca.ca/Programs/Categories/Employment-Services Collects used household items (furniture, mattresses, Offers a 30-week job-readiness program that provides dishes, clothing, and toys) and distributes them to families training and support for job seekers ages 45+ to gain the in need. Referral is required. confidence, skills and experience needed to secure and maintain employment. Open to persons in the Lower Mainland New West Cobbler —Homeless Shoe Program who are unemployed or under-employed, working less than 20 642-6th St, New West 604.526.6926 hours/week. For more details, call or email: [email protected]. Mon-Sat, 9:30am-5pm. How to Apply for Welfare & Welfare Benefits Salvation Army Emergency Clothing 604.521.2421 www.legalaid.bc.ca/publications 325-6th St, New West Publications explain the process for applying for welfare Vouchers are available twice a year for persons and the benefits available once qualified. Order online. experiencing homelessness. Call for more information. OLD ORCHARD CENTRE Corner of Kingsway and Willingdon OVER 25 STORES AND SERVICES FOR YOUR SHOPPING CONVENIENCE. Including Save On Foods, Shoppers Drug Mart, Medical and Dental offices. Plenty of free customer parking. KINGSWAY & WILLINGDON, BURNABY • www.oldorchardcentre.com

22 Community Resource Guide 2020 www.BbyServices.ca W.R.A.G.S —Western Regional 604.214.0613 Advocacy Group Society Consumer Protection www.wrags.net 370-3771 Jacombs Rd, Richmond Better Business Bureau of Mainland BC 604.682.2711 Offers donated beds free to the public. Bed warehouse www.bbb.org/local-bbb/bbb-of-mainland-bc open 12-4pm, except for statutory holidays. May Provides consumers with information and reviews on deliver bed for no charge if recipient has a referral from businesses. Receives complaints and offers a dispute the Ministry of Social Services. Office open Mon-Fri, resolution service. 9am-12:30pm. Call for more information. Canadian Anti-Fraud Centre 1.888.495.8501 Consignment & Thrift Stores www.antifraudcentre.ca Collects information and criminal intelligence on mass BASES Family Thrift Store 604.540.0110 marketing fraud (telemarketing), advance fee fraud letters, 7825 Edmonds St, Burnaby internet fraud and ID theft complaints. Open Mon-Sat, 10am-5:30pm; Sun, 12pm-5pm.

Burnaby Hospice Society Thrift Store Consumer Protection BC 1.888.564.9963 6843 Kingsway, Burnaby 604.520.5082 www.consumerprotectionbc.ca Open Mon-Sat, 9:30am-7pm; Sun, 9:30am-4:30pm. Promotes fairness and understanding in the marketplace by educating consumers and businesses about their rights and Grand Central Consignment 604.524.4095 responsibilities. Enforces consumer protection laws www.grandcentralconsignment.com by responding to inquiries and complaints. 719 Carnarvon St, New West Open Mon-Sat, 11am-6pm; Sun 12pm-5pm. Legal

Jubilee United Church Thrift Store 604.434.8323 Clicklaw 7591 Gray Ave, Burnaby www.clicklaw.bc.ca Open Thurs, 10am-2pm. (Open Sept-June) Provides online legal info, education, and assistance.

New to You Thrift Store 604.515.4815 MyLawBC 416 E. Columbia St, New West www.mylawbc.com Open Tues-Sat, 10am-3:30pm. Store supports MyLawBC is a new interactive website that engages Royal Columbian Hospital. users to help find solutions to common legal problems, including issues on family law, abuse and family violence, Orphan Aid Thrift Store 604.521.1013 foreclosure, wills and personal planning. 7889 Edmonds St, Burnaby Open Tues-Fri, 10am-5pm; Sat, 10am-4pm. Courthouse Libraries of BC 604.660.2841 www.courthouselibrary.ca Salvation Army Thrift Stores 604.299.0264 [email protected] 4099 E. Hastings St, Burnaby 604.521.0319 Law Matters 774 Columbia St, New West Law Matters works with public libraries in the Open Mon-Fri, 9am-9pm; Sat, 9am-7pm. province to provide all BC residents with local access to basic legal information. St. Barnabas Anglican Church Thrift Store *Please see page 49 for local library branches. 1010-5th Ave, New West 604.526.6646 Open Wed-Sat, 10am-4pm. Justice Education Society of BC 604.660.9870 www.justiceeducation.ca Treasure Chest Thrift Store 604.516.8080 x327 Provides information about our courts and justice system, 435-6th St, New West resources for victims, immigrants, aboriginals, parents, Open Tues-Fri, 10am-5pm; Sat, 10am-4pm; Sun, 12pm-4pm. youth and many self-help guides and resources.

LITTLE BILLY’S SPECIAL! Monday to Thursday 4 Course Meal $21.95 + tax Includes: Starter and Dessert and Your Choice of Entree! Pork Schnitzel Steak and 2 to 3 oz Lobster BBQ Short Ribs with mashed potatoes and vegetables. with mashed potatoes and vegetables. with mashed potatoes and vegetables. Steak and Prawns Chicken Schnitzel with roast potatoes and vegetables. with mashed potatoes and vegetables. Chicken Oscar with Seafood Fettuccine Salmon Bearnaise Sauce with prawns and scallops. with mashed potatoes and vegetables. with mashed potatoes and vegetables.

LITTLE BILLY’S STEAKHOUSE RESERVATIONS RECOMMENDED 6785 EAST HASTINGS, BURNABY • 604.294.4460 • WWW.LITTLEBILLYS.COM

www.BbyServices.ca Community Resource Guide 2020 23 Dial-A-Law 604.687.4680 BC Human Rights Clinic 604.622.1100 www.dialalaw.org http://bchrc.net Offers 24-hr info on a variety of topics on BC law. Offers advocacy and education services on human rights.

Access Pro Bono Society 604.878.7400 Burnaby Community Services 604.292.3902 www.accessprobono.ca www.BbyServices.ca Provides access to free legal services for people and Trained volunteers provide assistance with form completion non-profit organizations of limited means. for various government benefits, including: CPP, OAS, GIS, Lawyer Referral Service 604.687.3221 Fair Pharmacare, MSP, Bus Pass application, SAFER and Provides a free consultation with a lawyer for up to more. Call for more information or to book an appt. 30 minutes. Call Mon-Fri, 8:30am-5pm. Legal Advocate Program 604.292.3911 Law Students’ Legal Advice Program 604.822.5791 Provides legal information and assistance to residents www.lslap.bc.ca of Burnaby living with low incomes, mental or physical UBC students provide free legal advice/representation disabilities, or experiencing difficulties accessing legal from clinics located in community centres, social agencies, services. Issues included but not limited to: Tenancy, and churches. Call or visit website to check eligibility. Welfare, EI, Pensions, Debt, ID, Human Rights, and By appointment only. Employment. Call for more information. Legal Services Society 604.408.2172 Disability Alliance BC 604.872.1278 www.lss.bc.ca www.disabilityalliancebc.org Provides subsidized legal aid services for eligible clients Operates a number of programs and projects including with low income. Publications on many legal topics are Advocacy Access which assists people with disabilities available through website. to access benefits. Publishes self-help guides, manuals for community advocates and Transition magazine. Seniors First BC The Kettle Society 604.253.0669 —Elder Law Clinic 604.336.5653 www.thekettle.ca —Seniors Abuse & Information Line (SAIL) 604.437.1940 Offers advocacy services for those living with mental illness. www.seniorsfirstbc.ca Offers legal consultations to seniors on most matters MOSAIC Legal Advocacy Program 604.254.9626 of law including proceedings, adult guardianship, wills, www.mosaicbc.org/lap powers of attorneys and representation agreements. Provides information on immigration, family and poverty It also holds monthly legal clinics at local seniors law, summary advice referrals and representation to centres. Legal Advocacy Program provides assistance low-income immigrants and refugees. with government pensions and benefits, residential tenancy issues and debt. Office of the Ombudsperson 1.800.567.3247 www.bcombudsperson.ca Mediate BC 604.684.1300 Receives inquiries and complaints about the practices and www.mediatebc.com services provided by public agencies. Conducts impartial, Provides people with practical, accessible, and affordable confidential investigations to ensure fair treatment for all. services to prevent, manage and resolve disputes. Office of the Seniors Advocate 1.877.952.3181 www.seniorsadvocatebc.ca Advocacy Provides a “go-to” resource for seniors’ information and referral. Phone lines are answered by knowledgeable Sources —Ask An Advocate staff who can help with a range of questions. http://AskAnAdvocate.ca Provides quick access to information and resources on PovNet income assistance, disability, and tenancy. www.povnet.org A searchable website for people on welfare, advocates, and community groups involved in anti-poverty work. A PROUD PARTNER WITH BURNABY COMMUNITY CONNECTIONSSERVICES ...Volunteering and giving back to our community Follow us on Twitter @IAFF323 or visit burnabyfirefighters.com for more information

24 Community Resource Guide 2020 www.BbyServices.ca Mulberry PARC Home in the heart of Central Burnaby Amidst the shops, restaurants and amenities of the Highgate area in Burnaby, Mulberry PARC offers proximity to all the services you need, with the bonus of a reside lounge where you can relax with a novel, enjoy a conversation with friends or engage in a lively game of bridge.

With features like our shuttle service, chef-prepared meals, leisure programs, yoga, and tness classes, retirement living has never been so attractive. With suites starting at $2,760 it’s within reach.

Join us for a complimentary lunch and tour by calling 604.526.2248.

7230 Acorn Avenue, Burnaby parcliving.ca/mulberry

www.BbyServices.ca Community Resource Guide 2020 25 Society To End Homelessness In Burnaby 604.200.0712 New West Seniors Medical Transportation (Burnaby Task Force On Homelessness) www.seniorsservicessociety.ca 604.520.6621 www.burnabyhomeless.org [email protected] Provides New West residents (60+) with transportation to Support services for persons who are homeless or at risk their medical and dental appointments. Subsidies may be of homelessness. Activities include a weekly Outreach available for residents with low income. Call for more details. Resource Centre, service provision events, leadership for homeless reduction strategies, community awareness, Bus Pass Program 1.866.866.0800 information sharing, support for outreach and extreme www.buspass.gov.bc.ca weather programs. Offers an annual bus pass at reduced cost for low income seniors and individuals receiving disability assistance from V a n c o u v e r & L o w e r M a i n l a n d 6 0 4 . 4the 3 6 .province 1 0 2 5 of BC. Multicultural Family Support Services Society Translink Programs for AccessibleTransit www.vlmfss.ca [email protected] www.translink.ca 604.953.3680 Provides culturally and linguistically sensitive services (Rider Guide > Accessible Transit) in over 20 languages to immigrants, refugees, no-status HandyDART and visible minority women and their families who are Provides door-to-door service for people with disabilities. experiencing family violence. Open Mon-Fri, 9am-5pm. Advanced booking required; Call 604.575.6600 (opt #1) Taxisaver/Handycard Transportation Provides discounts for persons with permanent disabilities. Information Modo 604.685.1393 www.modo.coop Translink Customer Information 604.953.3333 Coordinates a co-operative car-sharing network. www.translink.ca Provides bus, skytrain, and seabus schedules and info. Zip Car www.zipcar.ca Compass Card 1.888.207.4055 Offers membership-based car sharing that provides www.compasscard.ca automobile reservations to its members, billable by the hour or day. Gas Buddy www.gasbuddy.com Compare local gas prices everywhere in Canada. Families Road Condition Reports 1.800.550.4997 Information & Childcare Resources www.drivebc.ca YMCA Child Care Resource & Referral 604.294.1109 BC Ferries 1.888.223.3779 www.ccrr.bc.ca [email protected] www.bcferries.com 3rd Fl, 4460 Beresford St, Burnaby Vancouver International Airport 604.207.7077 Provides parents with child care information and referral, www.yvr.ca and assistance with applying for the Affordable Child Care Benefit. Supports child care providers by providing Programs information, resources and training opportunities. Free program funded by the Province of BC. Burnaby Seniors Transportation 604.292.3901 www.BbyServices.ca/seniorstransportation Burnaby Early Childhood Development Table Provides Burnaby seniors with transportation to their www.kidsinburnaby.ca medical and dental related appointments. The D2D Bus is f: BurnabyECDCommunityTable a community shuttle for South Burnaby seniors which runs One stop shop for information, resources, and support Fridays in the Metrotown area. Call for details. for families with children 0-5 yrs.

We Call It Home CALL DONNA for your PERSONAL TOUR. 604.568.5563

5291 Grimmer St. Burnaby thePoppyResidences.com

26 Community Resource Guide 2020 www.BbyServices.ca Kids In New West SMILE 604.298.6245 www.kidsnewwest.ca [email protected] www.stleo.ca/our-services/young-parents/ Provides information and resources for New West families. Provides free pregnancy testing, support and education, prenatal classes for parents ages 24 and under. In Information Children 778.782.3548 collaboration with Pomegranate Community Midwives, www.informationchildren.com [email protected] pre/post-natal care and delivery services offered. Provides information, education, workshops (including COS) and support for parents and caregivers. Helpline, email OnlineCare Canada support, and one-on-one coaching available. www.onlinecare.ca Secure web service provides free, confidential help to Burnaby Community Services 604.299.5778 women facing an unplanned pregnancy or post abortion www.BbyServices.ca concerns. Provides the following publications of interest to families. Free copies can be picked up at local libraries, recreation Early Childhood Programs & Support and community centres, government and non-profit agencies or our office. Check website for more info. La Leche League Canada 1.800.665.4324 Ready, Set, Learn www.lllc.ca Mapped listing of programs and services for families Provides breast-feeding support and referral services. with pre-school and school-aged children 0-12yrs. Community Resource Guide ISSofBC —HIPPY 604.683.1684 Listings include a wide range of selected programs and (Home Instruction for Parents of Preschool Youngsters) services in Burnaby and New Westminster. https://issbc.org/our-services/hippy Offers home-based weekly literacy training for isolated Pregnancy Resources newcomer parents of children aged 3-5 years in preparation for pre-school in Canada. Pregnancy Options Phone Service 1.888.875.3163 www.bcwomens.ca Pacific Post Partum Support Society 604.255.7999 BC Women’s Health Centre provides unbiased and www.postpartum.org [email protected] confidential counselling, information and referral about Offers free phone and text support to women, and their pregnancy options, abortion, and adoption. families, who are experiencing any kind of distress. Also supports women who are pregnant and experiencing Crisis Pregnancy Centre 604.525.0999 distress. Offers 8 support groups in the Lower Mainland. www.optionscentre.ca Phone and text support available Mon-Fri, 10am-3pm. 7879 Edmonds St, Burnaby Offers free, confidential counselling and support services Burnaby Infant Development Program 604.299.7851 to women in crisis Mon-Fri, 9am-5pm. Walk-ins welcome. http://idp.gobaci.com Provides family-centred services to support families Burnaby Safe House 778.886.7001 who are raising infants 0-3 years old with or at risk of www.safeshelter.ca developmental delay or disabilities. Offers second stage accommodation in a safe, confidential location for abused women and vulnerable pregnant women Burnaby Family Place 604.299.5112 and their children. 410 Clare Ave, Burnaby Offers parent and child drop-in program and parent Pregnancy Outreach Program 604.659.2225 education, Mon-Thurs, 9:30am-2pm (Sept-June). www.burnabyfamilylife.org Offers free weekly support groups for high-risk pregnant East Burnaby Family Place 604.512.1100 women that include discussion, education, support and 9887 Cameron St, Burnaby [email protected] lunch. Childcare is provided. Offers parent and child drop-in program, outdoor play area and parent education, Tues & Fri, 10am-1pm.

Play Based Preschool Program Since 1965. VOTED BEST PRESCHOOL REGISTER TODAY! WE STILL HAVE SPACE FOR FALL!

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www.BbyServices.ca Community Resource Guide 2020 27 Baby & Me Second Stage 604.659.2205 Parenting Programs & Support Free weekly educational support groups for high-risk moms with babies 6-18 months. Discussion, nutritious snacks, Adoptive Families Association of BC 604.320.7330 support and childcare are provided. www.bcadoption.com Provides information about adoption in BC. Offers Kidcare Canada education, support networks and groups to prospective www.kidcarecanada.org [email protected] and adoptive families. Provides trustworthy videos that empower parents and caregivers to give their babies the best possible start to Burnaby Family Life Institute 604.659.2205 life. Videos model how to build loving bonds with babies, www.burnabyfamilylife.org and demonstrate positive parenting skills. Provides pre/post-natal support, family life and parenting New Westminster Family Place 604.520.3666 education, childcare and children’s programs, life skills, and www.newwestfamilies.ca [email protected] women’s support groups. Also offers Parent-Child Mother 101-93 6th St, New West Goose Program and Family Drop-ins. Offers parent participation family resource program for children ages 0-5 to learn, play and socialize. Program Burnaby Neighbourhood House also offered offsite at Lord Kelvin Elementary School and www.burnabynh.ca the New West Food Bank. Offers parenting education, South: 4460 Beresford St, Burnaby 604.431.0400 toy lending library, and family support programs. North: 4908 Hastings St, Burnaby 604.294.5444 Provides family drop-in for parents/caregivers with children Council of Parent Participation Preschools of BC ages 0-5, preschool and school-age child care in multiple www.cpppreschools.bc.ca 604.435.4430 locations, community kitchens and income tax services for families and individuals with limited income, information StrongStart Centres and referral services. Provides free early learning programs and activities for children ages 0-5 and their parents/caregivers who Cameray Child & Family Services 604.436.9449 will benefit from resources, outreach, and networking —Parent Support Program opportunities. Snacks provided. www.cameray.ca Burnaby Schools: Provides free daily interactive and educational parenting www.burnabyschools.ca/strongstart groups, one-on-one parent support sessions for families in Drop-in Mon-Fri, 9am-12noon Burnaby and New West with at least one child under 5. Cascade Heights 604.296.9007 Chaffey-Burke 604.296.9008 Family Services for Greater Vancouver 604.525.9144 Edmonds 6 0 4 . 2 9 6 . 9 0 1 2 www.fsgv.ca Forest Grove 6 0 4 . 2 9 6 . 9 0 2 6 Provides counselling, education, and support services to Kitchener 604.296.9017 parents and their families. Lochdale 604.296.9019 Parent/Teen Mediation Services Maywood 604.296.9022 Offers free parent-teen conflict mediation for residents Morley 6 0 4 . 2 9 6 . 9 0 2 4 of Burnaby and New West. Referrals are made through Second Street 604.296.9029 the Ministry of Children and Family Development. Stoney Creek 604.296.9031 Stride Avenue 604.296.9032 Foster Parenting Fraser Region 604.520.2900 Twelfth Avenue 604.296.9035 www.fraserregionfostering.com New West Schools: Provides information about fostering, support services and www.newwestschools.ca/programs-services/early-learning/strongstart/ resources for foster parents currently in the network. Connaught Heights 604.517.6010 Queensborough Middle School 604.517.6040 Resources for Families continued on page 33. Richard McBride 604.517.6090

BFL offers a wide range of services, includingSupporting Occasional children, Child families Care and and Familyindividuals Life Education since 1971. programs.For information Supportingon children, our pro familiesgrams, & visit individualsour website since 1971.or Forcall infor 604-659-2205mation on our programs, visit our website or call 604-659-2205 www.burnabyfamilylife.org 28 Community Resource Guide 2020 www.BbyServices.ca Home care that celebrates happier aging! From companionship to 24-hour care, we provide more than just the clinical healthcare you need. We’ll work to get you back to doing the things you love. Call today for a FREE Caring Consult 604.553.3330 [email protected]

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www.BbyServices.ca Community Resource Guide 2020 29 Your Mom&Dad worked hard all their lives. Dad all Now help es. help them enjoy it. it.

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30 Community Resource Guide 2020 www.BbyServices.ca We have proudly served our Clients from all over the lower mainland for over 60 years and we will continue providing you with top quality legal representation and our commitment to excellent service.

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www.BbyServices.ca Community Resource Guide 2020 31 ORDER ONLINE AT WWW.REGENCYMED.COM • Physician/Nursing Supplies • Lifts & Transfer Devices SENIORS • Incontinence • Compression Stockings • Bathroom Safety • Orthopedic & Supports DAY • First Aid & Wound Care • Therapeutic Footwear on Žrst • Ostomy Supplies • Sports Athletic Products Tuesday every • Mobility/Seating & Rehab • Aids to Daily Living month • Lift Chairs 50 Free Parking Spaces

REHAB MEDICAL SUPPLIES SALES • RENTALS • INSTALLATION • REPAIRS 4437 Canada Way, Burnaby, BC 604-434-1383 • Fax: 604-435-8150 Hours of Operation: Mon.-Wed. & Fri. 8:30am to 5:30pm • Thurs. 8:30am to 7:00pm • Sat. 9:00am to 4:00pm

32 Community Resource Guide 2020 www.BbyServices.ca Purpose Society 604.526.2522 —Parenting Support Groups/Circles Resources for Families continued from page 28. www.purposesociety.org Offers the following free groups to parents. Self-referrals accepted. Ministry of Children & Family Development Family Circle —Centralized Screening Team 1.800.663.9122 Provides support and information for parents Receives initial requests for services and child protection with children ages 3-6yrs. reports. FLY (Fun Learning and You) Burnaby Provides social/educational program and Intake and Family Services 604.660.9494 information group for New West parents (Under 12 years) with children ages 18 months-5 years. Youth Intake and Family Services Team Nobody’s Perfect Parenting Program (13yrs+) 604.660.5900 Provides a 6 week parenting program for families with New Westminster children ages 0-5yrs. Runs 2-3 times/year. Intake and Family Services 604.660.9495 Parenting Children with Challenging Behaviours Provides a 6 week program for families with MOSAIC —Family Centre 604.636.0120 children ages 4-12. Runs 1-2 times/year. www.mosaicbc.org/familycentre Pitter Patter Provides an early childhood development (ECD) program Provides support and information for parents for Burnaby refugee families. Children join activities while with children ages 0-30 months. parents practice English, join discussion groups and learn SPLASH about parenting skills, health and nutrition. (Sensory Physical Literacy Arts Nature & Science) Provides an outdoor program, develops and supports New Westminster Children’s Centre 604.521.8078 children’s physical literacy. For families with children Provides services for families whose children and youth ages 2-5yrs. need additional support. Services include Infant Development Program, Supported Child Development, Early St. Leonard’s Youth & Family Services intervention therapies and Key Worker services. Open www.stleo.ca 604.524.1511 referral system. Offers counselling, assessment, mediation, life skills training, parent and teen support groups. Parent Support Services Society of BC www.parentsupportbc.ca 604.669.1616 British Columbia Family Maintenance Provides parenting workshops and coordinates weekly, Enforcement Program 604.775.0795 free anonymous parent support circles where parents www.fmep.gov.bc.ca or grandparents raising grandchildren can learn new Monitors and enforces maintenance orders and ways to nurture and protect their children. agreements.

Parents Together 604.879.6554 Justice Education Society of BC www.bgcbc.ca https://bc.familieschange.ca/ (What We Do > Counselling Support Services) Provides information about divorce and separation for Offers education and group support for parents of youth families. Includes guides for kids, teens and parents, and ages 12-24 who wish to develop new skills to help end an interactive website just for children. Offers conflict in their homes. Strategies are taught to improve parents with child support resources, and online relationships, develop positive communication skills, parenting after separation courses. practice self-care and help parents regain control.

Hands On Accounting Professional Bookkeeping and Tax Services • Tax Returns • Payroll • Bookkeeping • Corporation We use Sage 50 for your small business. 604-314-8395 | www.handsonbooks.ca

www.BbyServices.ca Community Resource Guide 2020 33 New Westminster Family 604.660.8636 Burnaby Community Services 604.299.5778 Justice Centre www.BbyServices.ca Provides information and assistance to families who are Camping Bureau experiencing separation/divorce, in need of developing a Burnaby families of low income can register to receive parenting plan or calculation of child and spousal support. summer camp subsidies for their children. Interpreters can be arranged upon request. All services, Christmas Bureau including mediation and assistance with court process, are Burnaby families of low income or on income assistance free and confidential. can register to receive gifts for their children during the holiday season. Families with Low Income Recreation Credit www.burnaby.ca/recreationcredit Child Care Subsidy 1.888.338.6622 Provides support to qualifying Burnaby residents in www2.gov.bc.ca/gov/content/family-social-supports financial need. Credit can be used to register for most Ministry of Children and Family Development provides Parks, Rec or Cultural programs or to purchase passes a monthly subsidy to help families with low income pay for admissions to recreation facilities. Applications are for child care. available online or at any community/recreation centre. Burnaby Parks, Recreation & Culture Call for more information. – Affordable Family Fun Community Volunteer Income Tax Program www.burnaby.ca/flipbook/affordablefun Volunteer tax preparers will complete income tax papers Check link on Burnaby website for information for individuals with low income as part of Revenue about affordable family fun for everyone. Canada’s CVITP. Call for more information. Form Completion Program Athletics for Kids 604.221.7529 Volunteers provide assistance with form completion for www.a4k.ca [email protected] CPP, OAS, GIS and other applications. Call for Provides financial support towards basic amateur sport more information or to book an appointment. registration fees for youth ages 5-18. Family income must be under $42,000/yr, or child in foster care, or a parent Burnaby MoreSports Society 778.918.2921 receives social assistance. Please follow online registration www.burnabymoresports.ca through website. Offers free after-school programs for children, grades 2-5, enrolled at Stride Avenue, Edmonds, Morley, Kitchener, Burnaby Parks, Recreation & Cultural Services Armstrong, Cameron and Second Street schools. See —Burnaby Recreation Credit Program program details on website. www.burnaby.ca/recreationcredit 604.320.2227 Canada Scores 778.871.6316 Provides support to qualifying Burnaby residents in www.canadascores.org financial need. Credit can be used to register for most Offers innovative afterschool program for vulnerable Parks, Rec or Cultural programs or to purchase passes youth that integrates soccer, poetry and community for admissions to recreation facilities. Applications are service. Check website for more information. available online or at any community/recreation centre. Call for more info. Fraserside Community Services 604.522.3722 x120 www.fraserside.bc.ca (Community Services Desk) Burnaby Kidsport Fund 604.294.7111 Provides families with low income with access or referrals www.kidsport.ca/british-columbia/burnaby to financial assistance towards Kidsport BC, summer camp Provides financial support to qualifying Burnaby families subsidies, and Quest Not-For-Profit Grocery Markets. for sport registration fees for kids 18 and under. Salvation Army —Christmas Bureau 604.521.2421 Canadian Tire Jumpstart 1.844.937.7529 New West families with low income can register to receive https://jumpstart.canadiantire.ca food and gifts for their children 14 and under during the Helps financially disadvantaged kids ages 4-18 get involved Christmas season. in organized sport and active recreation activities.

JOIN US FOR OUR LUNCH BUFFET Mon to Fri 11:30am to 2:30pm Hours: Mon.-Fri. 11:30am-10pm • Sat. & Sun. 12pm-10pm 110-3790 Canada Way, Burnaby, BC Delivery 5-9pm (delivery charges will apply) Call for Reservations 604.430.1600 • www.agratandoori.ca 34 Community Resource Guide 2020 www.BbyServices.ca SmartSAVER —Free Money for RESPs 1.855.737.7252 Citizen Support Services 604.294.7980 www.smartsaver.org [email protected] —Senior Citizens’ Resource Guide Families with low income can open a no-free, zero required www.burnaby.ca/citizensupportservices contribution Registered Education Savings Plan and receive Contains information about programs, benefits, free government money for their children’s higher education. agencies, and services available to Burnaby seniors. Copies are available online. BC Hydro 1.800.224.9376 —Savings and Rebate Programs Food Delivery & Meal Programs www.bchydro.com/powersmart/residential/savings-and-rebates.html Provides qualifying households with a variety of savings New Westminster Meals on Wheels 604.520.6621 and rebate programs. Check website or call for more www.seniorsservicessociety.ca/smow.htm information on eligibility. Delivers fresh, nutritious, and affordable meals to New West residents (60+). The meals are prepared Mon, Wed and Fri by the Starlight Casino’s chef and team. Call for Seniors rates and details.

Japanese-Style Meals on Wheels 604.687.2172 Seniors BC/Seniors Info Line 604.660.2421 www.tonarigumi.ca (Services > Service List) www.seniorsbc.ca TDD: 604.775.0303 Delivers Japanese-style lunch boxes on Tuesdays to Offers a single source of government services information, homebound seniors in Burnaby. including health services and resources. Burnaby Meals on Wheels 604.299.5754 ElderPost www.BurnabyMeals.ca www.elderpost.com Provides nutritious local and affordable food to people who Free online marketplace, community forum, and listing for physical, mental health, social or economic reasons are service for seniors, caregivers and providers of products unable to meet their dietary needs. Delivers hot Western, and services for seniors. vegetarian and Chinese meals, frozen Western main courses and bag lunches, on Mon, Wed, and Fri. CARP 604.522.9020 Let’s Do Lunch www.carp.ca [email protected] Friendly volunteers will visit Burnaby seniors in their CARP is a non-partisan advocacy association that works homes to share lunch, form friendships and provide with all parties in government to advocate for older information on community support and social events. Canadians for better healthcare, financial security, and Visits may be available on a monthly or bi-weekly basis. freedom from ageism. Please call for more information.

Burnaby Community Services 604.299.5778 Better Meals 604.299.1877 www.BbyServices.ca www.bettermeals.ca 1.888.838.1888 Provides the following publications of interest to seniors. Offers a wide selection of affordable, nutritious and Free copies can be picked up at local libraries, recreation ready-to-eat full course meals and à la carte food items. and community centres, seniors centres or our office. Check website for more info or to download copies. Casalinga Food Services 604.435.1994 As We Age Seniors Resource Guide www.casalinga.ca Lists services for and stories about seniors 55+ and Offers delivery of complete ready-made meals, including their families. choices from vegan, gluten free, and zero carb menus. Community Resource Guide Listings include a wide range of selected programs and Dairyland Home Service 1.877.341.8700 services in Burnaby and New Westminster. www.morethanmilk.ca Seniors Resource Card Offers regularly scheduled delivery services of about 500 Features contact information for services/programs to products including: dairy, fresh baked goods, juices, soups, help support seniors and prevent isolation. pastas and cereals, and some household goods.

Free Legal Consultations for Adults 55+, once a month:

We also offer legal consultations in 3rd Wednesday from 11:00 am to 1:30 pm New Westminster, Surrey, North Vancouver, 2055 Rosser Avenue, Burnaby Richmond and Vancouver. Brentwood Community Resource Centre Learn more at www.SeniorsFirstBC.ca Call 604-336-5653 to book an appointment Seniors First BC’s Legal Programs are funded by the Law Foundation of BC

www.BbyServices.ca Community Resource Guide 2020 35 Citizen Support Services 604.294.7980 Fraser Health Lifeline 604.953.4960 www.burnaby.ca/citizensupportservices www.fraserhealth.ca (Search > Lifeline) Grocery Shop-By-Phone Offers a personal 24-hr emergency response service that Provides Burnaby seniors with weekly grocery delivery assists individuals to remain independent and safe in their on Tuesdays through Safeway (except the first week of own homes. For more info email: [email protected] the month). Payment by credit card or Safeway card only. Shopping Buddies YMCA Healthy Heart Program 604.521.5801 Provides one-to-one volunteer assistance at local (Cardiac Prevention, Rehabilitation & Maintenance) malls for personal shopping and social interaction. www.ymcahealthyheart.ca Metrotown on Thursdays, Brentwood/Lougheed on Offers a community-based program that supports people scheduled Mondays. Transportation by HandyDART. living with cardiac risk through education and supervised exercise. Doctor’s referral is required. Fee for program, but Senior Services Society 604.520.6621 financial assistance may be available for those in need. www.seniorsservicessociety.ca Grocery Shopping Program Older Adult Substance Use Services 604.777.6870 Provides New West residents (60+) with the option to 320-7155 Kingsway, Burnaby order groceries by phone. Volunteers take orders and Provides free, confidential, counselling services to Burnaby items are delivered by Save On Foods (Sapperton). and New West seniors (65+), who are concerned about Minimum order and delivery charge applies. Call for their own or someone else’s alcohol and/or other drug use. rates and details. Education, referrals and outreach services provided.

Health & Wellness Seniors Wellness Programs Offers blood pressure and height/weight monitoring, Fraser Health Authority massage, exercise, footcare, therapeutic touch, health and www.fraserhealth.ca housing information, peer counselling and social activities. Various support groups also meet at seniors centres. Public Health General Information Bonsor Health Alert 604.297.4956 Burnaby 604.918.7605 Cameron Health Focus 604.297.4453 New West 604.777.6740 Edmonds Health Watch 604.297.4901 Stroke Recovery Branch 778.877.0398 Home Health Service Line (New Inquiries)1.855.412.2121 Confederation 604.294.1936 Burnaby 604.918.7447 S.A.I.L (Seniors Active in Living) New West 604.777.6700 Stroke Recovery Club Century House 604.519.1066 Fraser Health Crisis Line 24-hr: 604.951.8855 Health Drop-in Seniors Gay Straight Alliance Seniors Distress Line 24-hr: 604.872.1234 Parkinson’s Self Help Peer Counselling Geriatric Mental Health Team Bby: 604.453.1900 New West: 604.777.6800 Alzheimer Society of BC —Fraser Region 604.298.0780 www.alzheimerbc.org Health Protection Office 604.587.3936 Provides information, education, and support to family, —Community Care Facilities Licensing friends and individuals affected by Alzheimer’s disease and Officers issue licenses, monitor and inspect facilities, other dementias. First Link dementia support services respond to complaints and investigate allegations of include early-stage support groups, “First Link” referrals unsafe, inappropriate or abusive care in licensed facilities. and “Minds in Motion”, a social and recreation program. —First Link Dementia Helpline 604.681.8651

Programs include: Form and Tax Completion Housing Support 750 Carnarvon Street, New Westminster Meals-on-Wheels We assist seniors 60+ 604-520-6621 Social Outings with housing, social and www.seniorsservicessociety.ca support programs. FOR VOLUNTEERS: We offer opportunities to engage with older adults in Support seniors’ independence: a friendly, vibrant setting. Contact us today and become part of our dynamic volunteer team! GIVE | VOLUNTEER

36 Community Resource Guide 2020 www.BbyServices.ca Healthy Eating for Seniors Handbook Century House Senior Peer Counselling www.gov.bc.ca/seniorshealthyeating www.chspc.ca 604.519.1064 Provides information for seniors about food, meals and Provides free counselling programs for New West supplements. Also includes tasty recipes with nutritional seniors 50+. Helps those dealing with life transitions, information, smaller portion size, and cultural adaptations. bereavement, loss, loneliness, isolation, health and Available online or in print in several languages. Free aging concerns. copies can be ordered by calling HealthLinkBC at 8-1-1. *For more options see Health & Wellness on page 6 MOSAIC Seniors Club Programs for Immigrant & Refugee Seniors Counselling & Support www.mosaicbc.org/seniors-club Provides free, multilingual services to newcomer seniors Burnaby Neighbourhood House South: 604.431.0400 aged 55+, including settlement counselling, English www.burnabynh.ca North: 604.294.5444 conversation circles, computer classes, activity workshops Seniors Ambassador Program and informational fieldtrips. [email protected] 5902 Kingsway, Burnaby 604.438.8214 Trained volunteers reach out to seniors experiencing 2055 Rosser Ave, Burnaby 604.292.3907 social isolation and connect them to inclusive community spaces in various neighbourhoods that are Seniors First BC 604.437.1940 actively working to remove barriers to participation. —Seniors Abuse & Information Line (SAIL) We offer free training and continuing education to www.seniorsfirstbc.ca these outreach volunteers. SAIL provides a safe place for older adults or those who Seniors Together Program [email protected] care for them, to talk to someone about situations Welcomes seniors from diverse backgrounds, where they feel abused or mistreated, and/or receive and supports their health and well-being. information about elder abuse prevention. Offers referrals Seniors/volunteers lead educational workshops, to Seniors First BC legal and victim services programs. social/fitness activities and a weekly Friday lunch. Membership fee $5/year; most programs are free. New West Police Service & FSGV 604.529.2459 Burnaby Community Services 604.299.5778 —Elder Abuse Unit Provides elder abuse response and coordinates follow-up www.BbyServices.ca services to residents of New West or victims of crimes Welcoming Seniors’ Spaces committed in the area. The team is also available for Trained volunteers reach out to seniors experiencing consultation regardless of where the individual lives or social isolation and connect them to inclusive site of crime. Open Mondays and Thursdays, 9am-5pm. community spaces in various neighbourhoods that are actively working to remove barriers to participation. We offer free training and continuing education to 411 Seniors Centre Society 604.684.8171 www.411seniors.bc.ca outreach volunteers. 704-333 Terminal Ave, Vancouver Burnaby Seniors Outreach 604.291.2258 Provides seniors with information and referral services, www.bsoss.org social, recreational, and educational activities and events Offers support services for seniors and unpaid caregivers. from a multicultural resource centre. Free income tax Call for more information and program updates. service in March/April for seniors with low income and Peer Counselling people on disability. Call for information about membership, Free peer counselling programs for seniors experiencing drop-in activities and events. anxiety, depression, frustration or difficulties because of life changes. Citizen Support Services 604.294.7980 Caregiver Support Program www.burnaby.ca/citizensupportservices Support to caregivers who are providing care for a Provides Burnaby seniors with support services including relative, neighbour or friend. Offers support groups, shop-by-phone, shopping buddies, home visits, support education series, resources, and an annual expo. calls, monthly recreational bus trips, and more.

Post-Hospital Care in your Home Let us assist you and your loved ones Serving the Lower Mainland Personal Care • Meal Preparation • Respite Care • Wound Care • Nursing Services Call us for a Complimentary Consultation ICBC CLAIMS 604-945-5005 • www.safecarehomesupport.ca ACCEPTED DVA PROVIDER www.BbyServices.ca Community Resource Guide 2020 37 Seniors Services Society 604.520.6621 Voices of Burnaby Seniors 604.619.0953 www.seniorsservicessociety.ca www.BbyServices.ca/VOBS Provides New West residents (60+) with support services Network of seniors and service providers developing such as Meals on Wheels, Light Housekeeping, Medical projects to support seniors in being independent and Transportation, Support Calls, Form and Income Tax connected community members. Completion and Annual Income Tax Clinics. Call or check website for more information. In-Home Support Services

Nidus Personal Planning Resource Centre & Registry Better At Home Programs www.nidus.ca [email protected] www.betterathome.ca Provides help with future planning. Operates an online Helps seniors live independently by providing simple registry for safely storing and accessing important non-medical support services. Services may include light information and documents, in case of health crisis or other housekeeping and transportation to medical appointments. emergency (wildfire, flood, or earthquake). Subsidies may be available for independent living seniors 65+, depending on income level. Office of the Seniors Advocate 1.877.952.3181 Burnaby Better At Home 604.297.4877 www.seniorsadvocatebc.ca [email protected] Provides a “go-to” resource for seniors’ information New Westminster Better At Home 604.520.6621 and referral. Phone lines are answered by knowledgeable [email protected] staff who can help with a range of questions. The following private businesses offer home support Public Guardian & Trustee of BC 604.660.4507 services to seniors who don’t qualify for Fraser Health www.trustee.bc.ca Home Care, Better At Home programs or require additional Provides services to vulnerable adults and seniors (age services for a fee. 19 and older) or their families who need help managing financial or legal affairs; assesses and investigates reports Aging My Way Home Care 604.290.8331 of neglect and financial abuse of vulnerable adults. www.agingmywayhomecare.ca All Nursing Health Services 604.488.9323 Burnaby Hospice Society 604.520.5087 www.allnursing.ca www.burnabyhospice.org Bayshore Home Health 604.739.7454 5th Fl, 4535 Kingsway, Burnaby www.bayshore.ca Provides services to individuals and families in Burnaby BC Eldercare Massage 604.340.3581 going through the end-of-life journey. Supports palliative or www.bceldercare.ca hospice care patients and their families and caregivers. Big Hearts Homecare 778.788.5578 www.bigheartshomecare.ca Memorial Society of BC 1.888.816.5902 CBI Health Group Home Health 1.800.463.2225 www.memsoc.org www.cbi.ca Provides information services and support for persons Classic LifeCare 604.263.3621 dealing with the death of a loved one. Also provides www.classiclifecare.com information on funeral pre-planning, as well as simple, Comfort Keepers 604.689.8609 dignified, low cost funerals. www.comfortkeepers.ca/vancouver Diamond Geriatrics 778.885.5695 BC Bereavement Helpline 604.738.9950 www.diamondgeriatrics.com www.bcbh.ca [email protected] FootCare Passion —Mobile Foot Care 604.780.3992 Provides information, referral and compassionate listening www.footcarepassion.ca for persons coping with grief. Golden Transitions 604.240.8085 www.goldentransitions.ca Home Instead Senior Care 604.432.1139 www.homeinstead.com/3037

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38 Community Resource Guide 2020 www.BbyServices.ca John’s Helping Hands 604.329.1006 BC Home Renovation Tax Credit 1.877.387.3332 www.johnshelpinghands.ca for Seniors and Persons with Disabilities Joie de Vivre Life Enrichment Services 778.384.0060 www.gov.bc.ca [email protected] www.jdvlifeenrichment.com Assists eligible seniors 65+ and persons with disabilities Just Like Family Senior Home Care Services with the cost of certain permanent renovations to www.justlikefamily.ca 604.440.3331 improve accessibility, function or mobility at home. Karp Home Care 604.420.7800 www.karphomecare.com Home Owner Grants 1.888.355.2700 Nurse Next Door Home Care Services www.gov.bc.ca/propertytaxes www.nursenextdoor.com 604.553.3330 British Columbia’s property assistance program helps Personalized Dementia Solutions Inc. 778.789.1496 homeowners reduce taxes they pay. www.dementiasolutions.ca Physio2U 778.846.7695 New Chelsea Society 604.395.4370 www.physio2u.ca www.newchelsea.ca Practically Daughters Senior 604.421.5952 Provides affordable, safe and clean housing for seniors Move Managers 55+, families and persons with disabilities. www.goodriddance.ca Retire-at-Home 604.998.1628 New Vista Society Housing Office 604.525.3288 www.retireathomeNS.com www.newvista.bc.ca Safe Care Home Support 604.945.5005 Provides housing to families of varied incomes and www.safecarehomesupport.ca subsidized housing to low income seniors 55+. Apply Shylo Nursing & Home Healthcare 604.985.6881 through BC Housing at 604.433.2218. www.shylohomehealthcare.ca *Please see Housing Info for more options, page 18 Strive Community Home Care 604.936.9944 www.striveliving.ca Home & Yard Maintenance Housing Information Mobile Work Crew 604.723.3439 Seniors Services Society 604.520.6621 www.fraserside.bc.ca/community-living/mobile-work-crew www.seniorsservicessociety.ca Supervised workers with physical or mental health [email protected] challenges offer commercial/residential landscaping, [email protected] property maintenance, recycling, and rubbish removal. Provides seniors housing navigation across BC, information and referral, seniors homeless outreach program, Neighbours Helping Neighbours 604.764.6601 Temporary Housing Program (cost geared to income), http://larchevancouver.org/community-programs/ Seniors Rent Bank, for one-time interest free loans and Supervised team of persons with developmental disabilities Seniors Housing Navigator Training Program. Serves Lower assist seniors and others with basic gardening, lawn Mainland seniors 60+ (except Downtown Eastside). maintenance, light home maintenance and repairs, recycling and debris clean up or removal. BC Housing 604.433.2218 www.bchousing.org Senior Citizens Repair Service 604.529.1100 SAFER —Shelter Aid for Elderly Renters Provides low cost, minor house repairs and maintenance www.bchousing.org/programs/SAFER for seniors (55+) and persons with low income living with Provides financial assistance for eligible renters 60+. disabilities in their own homes. HAFI —Home Adaptations for Independence www.bchousing.org/housing-assistance/HAFI 1st Hoarding CleanUp 1.855.468.2588 Provides financial assistance for home modifications to www.1stHoardingCleanUp.com help eligible low-income seniors and people with Provides compassionate help for hoarders, along with their disabilities to continue to live in their own home. families when living environments become too difficult to manage on their own.

FREE SERVING BURNABY AND CONSULTATIONS No Contract Terms NEW WESTMINSTER We customize our care plans to you and your needs. • Personal Care • Alzheimer’s Care • Housekeeping • Companionship • Hospital Recovery • Respite Care and more... • 24/7 Live-in • Cooking Call for your free consultation 604.725.7254 • www.justlikefamily.ca

www.BbyServices.ca Community Resource Guide 2020 39 Clean Start BC 1.855.297.8278 Transportation Services www.cleanstartbc.ca Offers hoarding clean up and junk removal services. Burnaby Seniors Transportation 604.292.3901 www.BbyServices.ca/seniorstransportation Pension & Benefits Information Provides Burnaby seniors with transportation to their medical and dental related appointments. The D2D Bus is Service Canada 1.800.622.6232 a community shuttle for South Burnaby seniors which runs www.servicecanada.gc.ca TTY: 1.800.926.9105 Fridays in the Metrotown area. Call for details. Provides information about CPP, GIS, OAS, Spouse Allowance, Survivor Allowance, Veterans Benefits, and New West Seniors Medical Transportation any other general inquiries about government services www.seniorsservicessociety.ca 604.520.6621 and programs. Open Mon-Fri, 8:30am-4pm, local time. Provides New West residents (60+) with transportation to their medical and dental appointments. Subsidies may be Service BC 604.660.2421 available for residents with low income. Call for more details. www.servicebc.gov.bc.ca/seniors TDD: 604.775.0303 Provides information on seniors programs including Driving Miss Daisy Seniors Services 604.767.4030 BC Seniors Supplement and Property Tax Deferment. www.drivingmissdaisynorthshore.ca Seniors Supplement 1.866.866.0800 Continuing Education Freemasons Cancer Car Program 604.872.2034 Provides patients with transportation to and from AgeSmart their primary cancer treatments (drive only in www.agesmart.info Burnaby, Vancouver, New West, and Richmond). Provides information about latest technology and effective Operates Mon-Fri 7am-5pm. ways to use them. Bus Pass Program 1.866.866.0800 College for the Retired 604.517.8732 www.buspass.gov.bc.ca www.cccrburnaby.org Offers an annual bus pass at reduced cost for seniors with 6650 Southoaks Cres, Burnaby low income and individuals receiving disability assistance Offers a variety of courses for persons 50+. Learn for fun from the province of BC. and teach for pleasure with many skill building opportunities. Translink Programs for Accessible Transit COSCO Health & Wellness Institute 604.261.6887 www.translink.ca 604.953.3680 www.coscobc.org [email protected] (Rider Guide > Accessible Transit) Offers free workshops to seniors’ groups on healthy living, HandyDART safety, and legal issues. Provides door-to-door service for people with disabilities. Advanced booking is required. Call 604.575.6600 (opt. #1) SFU Liberal Arts & 55+ Program 778.782.8000 Taxisaver/Handycard www.sfu.ca/liberal-arts Provides discounts for persons with permanent physical Offers a variety of intellectually stimulating courses, and mental disabilities. lectures and a liberal arts certificate program for adults 55+ year round. SPARC BC 604.718.7744 —Parking Permit Program 1.888.718.7794 UBC Extended Learning 604.822.1444 www.sparc.bc.ca/parking-permit www.extendedlearning.ubc.ca/seniors Provides parking permits for people with disabilities. Offers a variety of learning opportunities including the UBC Elder Scholar program, courses at Tapestry Wesbrook SPARC BC Accessibility and 604.718.7734 Village and Ageless Pursuits (Summer Institutes). Seniors Enforcement Line 65+ may also qualify for exemption from tuition and application fees for UBC credit courses. Check the website for more info. Your Carriage Awaits... when you or your loved ones need a helping hand We provide a wide range of support services for seniors; families with children; people with mobility, visual and cognitive challenges; and people recovering after surgery.

“Through the door”accompaniment In-home support and assistance: Walker-friendly and Wheelchair Accessible vehicles Medical appointments Alzheimer’s & Dementia support Dialysis, eye & cancer clinics Veterans Aairs Canada approved Airport, ferry and pleasure trips Proudly Serving Our Communities Social engagements and vacations Shopping, errands and more... www.drivingmissdaisynorthshore.ca Call 604.767.4030 Email: [email protected] OR [email protected] 40 Community Resource Guide 2020 www.BbyServices.ca Social & Recreation Dementia Friendly Café 604.291.2258 Seniors Centres offer programs for adults 55+. Socialize, www.bsoss.org learn new skills and enjoy creative leisure time. 2055 Rosser Ave, Burnaby Café welcomes people with memory loss or dementia, Burnaby Seniors Centres: their family and friends. Participants engage in socializing www.burnaby.ca/55+ and facilitated discussion on topics led by guest speakers. Bonsor 55+ Centre 604.297.4580 Refreshments and music led by a Certified Music Therapist 6533 Nelson Ave, Burnaby are also included in sessions. Drop-in café held 2nd Thurs/ Cameron Recreation Complex 604.297.4456 month, 1-3pm. Call for more information. 9523 Cameron St, Burnaby Confederation Community Centre 604.294.1936 Seniors Services Society 604.520.6621 4585 Albert St, Burnaby. Offers Mon-Fri Lunch Program. www.seniorsservicessociety.ca Edmonds Community Centre 604.297.4838 Offers social programs for New West residents (60+) to 7433 Edmonds St, Burnaby connect over meals, entertainment or activities. Society’s fully accessible 16-passenger bus provides transportation New Westminster Seniors Centres: to and from home for a minimal fee. Call for more details. Century House 604.519.1066 www.centuryhouseassociation.com 620-8th St, New West Youth Queensborough Community Centre 604.525.7388 Information & Support Lines 920 Ewen Ave, New West (Queensborough Centre) YouthInBC.com 24-hr Distress Line: 604.872.3311 Burnaby Meals on Wheels 604.299.5754 https://youthinbc.com Let’s Do Lunch Online crisis chat service where youth chat one-on-one with Friendly volunteers will visit Burnaby seniors in their a trained volunteer from the Vancouver Crisis Centre. homes to share lunch, form friendships and provide Website offers information on a variety of youth-related information on community support and social events. issues, as well as a resource list of organizations and Visits may be available on a monthly or bi-weekly basis. websites where youth can get help.

Citizen Support Services 604.294.7980 Helpline for Children 310.1234 www.burnaby.ca/citizensupportservices 604.660.4927 Gadabouts Program Provides monthly social outing by bus and/or volunteer Kids Help Phone 24-hr: 1.800.668.6868 drivers on a Wednesdays. Outings usually include lunch, www.kidshelpphone.ca Txt: “Connect” to 686868 and on occasion, entertainment. Provides free, anonymous, confidential information, Wheelers Program counselling, referral services and resources for young Provides monthly social outing by HandyDART for people needing help. wheelchair-bound clients. Outings usually includes lunch, and on occasion entertainment. One-to-one Legal Rights for Youth in BC 1.855.875.8867 volunteer assistant. www.legalrightsforyouth.ca Seniors Lunch Program Website provides youth with information about age-based Volunteer drivers provide Burnaby seniors with rights and responsibilities, work, driving, renting, medical rides to Confederation Centre for lunch and social rights, family break-up, abuse and sexual assault, and time every Thursday, 11am-12:30pm. much more. Friendly Visitors Provides companionship through on-going weekly Services for Youth 2-hr visits to housebound seniors. www.canada.ca/en/services/youth.html Phone Buddy Government of Canada’s website for youth with information Provides companionship over the phone with weekly calls. about careers, education, money and health.

Behaviour Support Services • Behaviour supports for children, youth and adults • Certi ed Triple P ® Positive Parenting Program Trainers 778-945-1435 • Connect with PEERS ® Social Skills Group [email protected] • Individualized Workshops laurelbc.ca

www.BbyServices.ca Community Resource Guide 2020 41 Aged Out Youth Programs https://agedout.com Provides accessible tools and resources for youth in and Aunt Leah’s Place 604.525.1204 from government care. Includes information about education, www.auntleahs.org health, housing, ID needs, money and personal life. Offers housing, job training, life skills training and quality of life opportunities for youth in foster care and young moms Foundry to help them transition to independent living. www.foundrybc.ca Website is designed to help people ages 12-24 assess Burnaby Neighbourhood House 604.431.0400 their feelings and quickly connect to mental health Provides various levels of youth leadership, pre- resources and support. Offers education, self-care tools, employment skills and volunteer community engagement website links, and connections to professional resources. experiences for youth 13-30 years old. Call for more information. Creekside Youth Detox Program 604.587.3755 Covenant House Crisis Program 604.685.7474 Offers an in-patient medical withdrawal program for youth www.covenanthousebc.org/continuum-of-care/crisis-program/ ages 14-18. This longer-stay regional service provides 1302 Seymour St, Vancouver stabilization and safety, assessment, and referral to Offers safe housing, food, clothing and counselling to youth residential services. ages 16-24 on a first come, first-served basis.

D-Talks 1.866.658.1221 ISSofBC —MY (Multicultural Youth) Circle (Youth Detox Line) After hours: 604.872.4349 http://www.issbc.org 604.522.5902 Offers help for youth ages 16-24 requiring detox Provides training, peer support and leadership skills for treatment services. Provides addiction support through the Multicultural Youth Circle program. Assists and referrals. Open 24/7. immigrant and refugee youth (14-24) facing issues with integration, social isolation, communication barriers, Sex Sense Line 604.731.7803 racism, trauma, family conflict and lack of support. www.optionsforsexualhealth.org/sex-sense/ Provides free, confidential information and referral for MOSAIC —Moving Ahead FreeRunning 604.636.4712 sexual health issues including sexuality, birth control, for Immigrant & Refugee Youth STIs, emergency contraception, and pregnancy options. www.mosaicbc.org/youth Provides support groups and one-on-one settlement Smart Sex Resource 604.707.5603 support for newcomer youth ages 16-28 with multiple www.smartsexresource.com barriers. Information and resources from the BC Centre for

Disease Control. QMUNITY Youth Services 604.684.5307 x108 www.qmunity.ca/get-support/youth Youth Against Violence Line 24-hr: 1.800.680.4264 1170 Bute St, Vancouver www.youthagainstviolenceline.com Provides a safe place for lesbian, gay, bisexual, trans, Offers safe, confidential access to trained support workers two-spirit, intersex, queer and questioning youth who talk with youth and concerned adults about bullying, to hang out and get support. gang activity, harassment, intimidation, sexual exploitation and other issues. Services available in multiple languages. SUCCESS —Chance to Choose Employment Program www.successbc.ca/eng/services/employment-services/ Inter-Regional At-Risk Youth Link 604.587.8100 604-5050 Kingsway, Burnaby 604.438.7222 http://pcrs.ca/services/ (IRAYL) 604.999.8180 309-2540 Shaughnessy St, PoCo 604.473.3140 Provides outreach support and resources to youth ages Delivers employability skills to youth ages 15-30 through 13-18 who congregate on and around Skytrain stations classroom training and work experience to assist youth throughout the Lower Mainland. Mon-Fri, 12noon-11pm. overcome barriers and transition to employment. Burnaby Neighbourhood House Building Welcoming and Inclusive Neighbourhoods • School age childcare and programs • Preschool • Adult Literacy support • Family drop-in and events •Youth leadership (grade 8 to 12) • Community dinners South House - 4460 Beresford Street, • Community outreach • Multi-lingual support • Seniors’ Together group Burnaby (604) 431-0400 • ESL conversation • Income tax clinics • Volunteer opportunities North House - 4908 Hastings Street, Burnaby (604) 294-5444 @SBurnabyNH @SBurnabyNH NorthBNH @northbnh http://burnabynh.ca/

42 Community Resource Guide 2020 www.BbyServices.ca Youth Centres East Van Youth Clinic 604.675.3986 The following youth centres offer recreation services and www.vch.ca a variety of programs to teens and/or pre-teens, 1669 E. Broadway, Vancouver including social drop-in, day trips, leadership development, Mon-Wed, 3-6pm, Fri, 2-5pm. Serves youth 25. open gym times, tournaments, games, computers, and counselling referrals on relevant youth issues. Centres Knight Street Youth Clinic 604.321.6151 operate year-round. Call for hours. www.vch.ca 6405 Knight St, Vancouver Burnaby Parks & Recreation Youth Centres: Mon, 2-4:30pm, Thurs, 3:30-6pm. Serves youth under 26. www.burnaby.ca/youth Creekside Youth Centre 604.294.7607 New Westminster Youth Clinic 604.526.2522 2720 Beaverbrook Cres, Burnaby www.purposesociety.org Youth Lounge @ Edmonds 604.297.4907 38 Begbie St, New West 7433 Edmonds St, Burnaby Tues, 2-6pm, Thurs, 3-7pm. Youth 21 and under. South Central Youth Centre 604.297.4497 6749 Nelson Ave, Burnaby Surrey Youth Clinic 604.585.5999 Summit Youth Centre 604.268.1369 9634 King George Blvd, Surrey (Shirley Dean Pavillion) 200 Willingdon Ave, Burnaby Mon, 12-6:45pm, Tues, 11am-5:45pm, Wed/Thurs, 10am-4:45pm, Fri, 11am-3:45pm. Serves youth 21 and under. Burnaby Youth HUB 604.569.0951 Appointments are preferred, but drop-ins are welcome. www.burnabyyouthhub.org 4750 Imperial St, Burnaby Offers a youth clinic (call: 604.293.1764), high school, Indigenous Peoples counsellors, youth programs, and resources, and free community meeting space. Fraser Region Aboriginal Friendship Centre www.frafca.org 604.595.1170 New West Youth Centre 604.515.3801 A101 - 10095 Whalley Blvd, Surrey www.newwestyouth.ca Supports the preservation of Aboriginal culture, 620-8th St, New West (at Century House) languages, and traditions. Provides education, social Drop-in centre for youth ages 13-18 includes game room, and recreation services for Aboriginal peoples of all lounge, computer room, and fitness room. Offers social ages. Open Mon-Fri, 8:30am-4:30pm. drop-in, recreation, life skills training and computer labs. Open Mon-Thurs, 3:15-9pm and Fri/Sat, 3:15-11pm. Vancouver Aboriginal Friendship Centre Society www.vafcs.org 604.251.4844 Youth Source 604.526.2522 1607 E. Hastings St, Vancouver www.purposesociety.org Provides programs on health and welfare, social services, 40 Begbie St, New West culture, education and recreation for Indigenous peoples. Provides a warm, welcoming place for youth to hang out in and enjoy recreational activities. Access advocacy and NEC Native Education College 604.873.3772 referral services, free medical care, counselling with an www.necvancouver.org alcohol and drug counsellor, youth worker or therapist. Private college works to strengthen Indigenous Showers, laundry and emergency food are also available. communities through accredited programs that lead to employment and higher learning. Youth Health Clinics Metis Family Services 604.584.6621 Burnaby Youth Clinic 604.293.1764 www.metisfamilyservices.ca 4734 Imperial St, Burnaby Provides supportive information and services to help Mon, Tues, Thurs, 1-5pm. Serves youth under 22. nurture, promote and protect balance in Metis families.

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AL KABANI 778-773-4646 | [email protected] www.BbyServices.ca Community Resource Guide 2020 43 ACCESS —Essential Skills for Aboriginal Futures Ministry of Children & Family Development www.accessfutures.com 604.913.7933 —Indigenous Child and Family Services 604.660.9544 Delivers a diverse assortment of education, training, 2nd Fl, 201-7645 Kingsway, Burnaby counselling, support and financial services to help urban Provides supportive and protective services to Aboriginal Aboriginal community overcome barriers to success and children and families. self-sufficiency. Education programs include: Trades Training & Apprenticeship Programs, Essential Skills, and Urban Native Youth Association 604.254.7732 Employment Assistance Services Program. www.unya.bc.ca Offers programs for Indigenous youth including education Aboriginal Legal Aid in BC and training, mentoring and personal support, residential www.aboriginal.legalaid.bc.ca programs, sports and recreation. Publishes “Helping Hands: Aboriginal community legal workers provide legal Empowering Native Youth”, a listing of resources for information and limited advice services to Aboriginal youth in Metro Vancouver. peoples living on or off reserve. Resource and publications on various issues are available through website. Vancouver Native Housing Society 604.320.3312 www.vnhs.ca Aboriginal Health 604.614.7786 Provides safe, secure, supportive, and affordable housing Liaison Program 1.866.766.6960 to families and individuals, with priority for the Indigenous Provides referrals, advocacy and support to Aboriginal community. patients ensuring access to appropriate and culturally safe health care and community services. Persons with Disabilities Aboriginal Wellness Program 604.675.2551 BACI —Burnaby Association for Community Inclusion Provides free, culturally safe mental wellness and www.gobaci.com 604.299.7851 substance use programs to Aboriginal adults. Offers a range of programs and services to infants, children, youth, and adults with developmental Pacific Association of First Nations Women disabilities and their families. www.pafnw.ca 604.872.1849 Assists Aboriginal women and their families with health BC Brain Injury Association and social services issues. www.brainstreams.ca [email protected] Promotes a better quality of life for those living with BC Aboriginal Child Care Society (BCACCS) acquired brain injury through education, information, www.acc-society.bc.ca 604.913.9128 prevention, support and systemic advocacy. Offers workshops, training, and education opportunities. Advocates for early years, and shares resources and BC Centre for Ability 604.451.5511 research to ensure every Indigenous child in BC has access www.bc-cfa.org to spiritually enriching, culturally relevant, high quality early Provides community-based services to children, youth, learning and childcare. Hosts two Aboriginal Head Start adults and their families with neurological, physical, Programs in Vancouver (Eagle’s Nest and Singing Frog). and developmental disabilities.

Spirit of the Children Society 604.524.9113 BC Easter Seals 604.873.1865 www.sotcs.ca www.eastersealsbcy.ca/camp/ 201-768 Columbia St, New West Provides overnight camps in the Okanagan Valley for Supports and strengthens Aboriginal families by providing adults, teens and children with disabilities. information, resources, programs and services. Community Living Society 604.523.0303 Kids’ Stop —Indigenous and Northern Affairs Canada www.communitylivingsociety.ca www.aadnc-aandc.gc.ca Provides individualized, flexible and creative supports to Provides information for Aboriginal history, cultures, languages, people with developmental disabilities or Acquired Brain games and stories, and classroom resources for teachers. Injuries.

Supporting the inclusion of people of all ages and abilities J InfantInfant development development program program J InclusiveInclusive child child care care centres centres J DiverseCommunity housing and options housing development Employment, recreational and learning opportunities J Employment, social and recreational opportunities Social connection and community engagement J FamilyFamily support support and and advocacy advocacy e: [email protected] t: 604.299.7851 w: www.gobaci.com

44 Community Resource Guide 2020 www.BbyServices.ca BCITS Technology for Living 604.326.0175 Family Support Institute 604.540.8374 www.bcits.org www.familysupportbc.com 1.800.441.5403 Technologies for Independent Living Program (TIL) Provides free support services to families of persons Provides home automation and assistive devices for living with a disability. Offers information and referrals, people with physical disabilities to live as independently as workshops, training, and networking with similar families. possible at home. Network includes over 240 families who have a family Provincial Respiratory Outreach Program (PROP) member with a disability. Provides equipment and support to qualified persons Support Worker Central who need assistive ventilation while living in the www.supportworkercentral.com community. Online database designed to match individuals, families and agencies with support workers in their communities. Canucks Autism Network (CAN) 604.685.4049 Find Support BC www.canucksautism.ca www.findsupportbc.com Provides adaptive sports, recreational, social and arts Connects families of persons with disabilities with programs for children, teens and young adults living with resources available to them throughout the province. autism while spreading awareness and providing autism training in communities across BC. Membership is $25 Fraserside Community Services 604.522.3722 per individual with autism per year (eligible through autism www.fraserside.bc.ca/community-living/ funding). Provides 24/7 staffed Community Living residences, Home CNIB Foundation 604.431.2121 Share Services, Supported Employment, and Community www.cnib.ca Inclusion day programming for adults with physical and Offers innovative programs designed to empower people of developmental disabilities. all ages who are impacted by blindness through knowledge, skills, and confidence in order to remove barriers in pursuit Learning Disability Society of Greater Vancouver of the life they choose. www.ldsociety.ca 604.873.8139 Offers affordable and accessible remedial teaching Disability Alliance BC 604.872.1278 programs to children and youth ages 7-17 with suspected www.disabilityalliancebc.org or diagnosed learning disabilities. Provides individualized Operates a number of programs and projects including one-to-one instruction to give children access to the tools Advocacy Access which assists people with disabilities to increase self-esteem and academic success. Also offers to access benefits. Publishes self-help guides, manuals bursaries and advocacy support for parents. for community advocates and Transition magazine. Advocacy Access Program Ministry of Children & Family Development Assists people with all disabilities to apply for and —Services to Children with Special Needs appeal the denial of provincial and federal disability 300-5172 Kingsway, Burnaby 604.660.5900 benefits. Assists with access to health goods, services Provides support to children with special needs. and supplements provided through Ministry of Social Development and Poverty Reduction. Monarch House 604.205.9204 By appointment only. www.monarchhouse.ca Down Syndrome Resource Foundation Offers assessments for diagnosis which follow BCAAN standards. Provides services to individuals 18 yrs and www.DSRF.org 604.444.3773 under diagnosed with Autism Spectrum Disorder and other Offers innovative programs and interventions for developmental disabilities. children and adults with Down syndrome and other developmental disabilities. Programs include speech and language development, occupational therapy, behavioural Neil Squire Society 604.473.9363 www.neilsquire.ca support, mental wellness, reading and communications, and Provides employment services, computer tutoring, occupational therapy. Information and support available for and assistive technology for people with disabilities. families and professionals.

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www.BbyServices.ca Community Resource Guide 2020 45 Pacific Autism Family Centre 604.207.1980 Spectrum Society for Community Living www.pacificautismfamily.com www.spectrumsociety.org 604.323.1433 Brings together state of the art resources for research, Offers community-based services for people with information, learning, assessment, treatment and support; disabilities, encouraging them to lead their own lives, and building capacity to address the lifespan needs of express themselves, build personal networks, and find individuals with Autism Spectrum Disorder (ASD), and their their voice in society. Delivers community living workshops families across BC. through Spectrum Learning and publishes community living Autism Lending Library books and DVDs through Spectrum Press. Includes over 1000 autism-related books, DVDs and games that can be shipped to any BC resident for free. Spinal Cord Injury BC 1.800.689.2477 www.sci-bc.ca 604.324.3611 Planned Lifetime Advocacy Network (PLAN) Provides current, comprehensive information for www.plan.ca 604.439.9566 persons with spinal cord injuries and other physical Provides advocacy and personal support networks for disabilities. Offers info on housing, government benefits, families caring for a relative with a disability. Works equipment, transportation, and recreation options. with family to ensure relative has a network of caring Swap n Shop relationships, a sound financial plan, supported decision www.sci-bc-swapnshop.ca making, opportunities to contribute and place to call home. Online forum for buying, selling and trading Workshops on RDSP, wills, trusts, and estates are offered equipment, wheelchairs, lift equipped vehicles in PLAN Institute. and other related items. Peer Program posAbilities 604.299.4001 Provides educational and social events for persons living www.posabilities.ca with spinal cord injury, their family, and friends where Assists persons with developmental disabilities to lead learning and social connections can lead to an improved meaningful and healthy lives by partnering with the quality of life. community to provide a comprehensive range of person-centred services for individuals and the families Variety Children’s Charity 604.320.0505 who care for them: behaviour consultation, community www.variety.bc.ca [email protected] inclusion, employment and home living. Provides support to children with special needs covering medical and mobility equipment, physiotherapy, speech Laurel Behavior Support Services 778.945.1435 therapy and counselling related to mental wellness. www.laurelbc.ca Offers individualized behaviour support services for Vision Loss Rehabilitation Canada (VLRC) children and adults with autism spectrum disorder British Columbia 604.431.2121 and intellectual disabilities. Training and support for www.visionlossrehab.ca parents, caregivers, professionals and paraprofessionals. Provides training that enables people who are blind or partially sighted to develop or restore key daily living skills, Progressive Housing Society 604.522.9669 x302 helping enhance their independence, safety and mobility. www.progressivehousing.net Provides affordable housing options and support services Wavefront Centre for Community Accessibility to those experiencing housing insecurity and homelessness. (formerly Western Institute of the Deaf & Hard of Hearing) 604.736.7391 SPARC BC —Parking Permit Program 604.718.7744 www.wavefrontcentre.ca TTY: 604.736.2527 www.sparc.bc.ca/parking-permit Provides hearing tests, recycled hearing aids and Provides parking permits for people with disabilities. specialized equipment for the deaf and hard of hearing. Sign language and interpreting services, counselling SPARC BC Accessibility and 604.718.7734 and employment services are also available. Enforcement Line

46 Community Resource Guide 2020 www.BbyServices.ca LGBT2Q+ Community Immigrants & Newcomers QMUNITY 604.684.5307 BC Newcomers’ Guide to Resources & Services www.qmunity.ca www.WelcomeBC.ca 1170 Bute St, Vancouver Offered in 15 languages. Copies can be picked up at Offers a variety of services/groups for queer and trans your local library or ordered online. community, including peer support, information and referral services, coming out groups, social support groups, free BIPT —Burnaby Intercultural Planning Table short-term counselling, health clinic, www.bipt.ca and planned social activities. Website compiles news stories, reports and resources Youth Services (14-25) 604.684.5307 x108 that document and investigate immigrant issues at the Older Adult Services (55+) 604.684.5307 x110 local, regional and national level. Provides an inventory Volunteer Inquiries 604.684.5307 x109 of organizations and people who help newcomers integrate successfully into the community. PFLAG Canada —Vancouver Chapter 604.626.5667 Conversations for Success 604.685.8066 www.pflagvancouver.com www.gv.ymca.ca/programs [email protected] Offers support, education, and resources on sexual Offers English skill building, networking, and tips on being orientation, gender identity issues to LGBT2Q+ individuals, successful in Canada. Trained facilitators will help their families and friends. Offers telephone support line and you practice English through short presentations monthly support group meetings. For more information look and discussions focused on different topics. For Permanent up on Facebook as PFLAG Vancouver. Residents and Convention Refugees only.

HIM —Men’s Sexual Health Centre 604.488.1001 ISSofBC www.checkhimout.ca or 604.230.9915 http://issbc.org 218 – 610 6th St, New West 207-7355 Canada Way, Burnaby 604.395.8000 Provides physical, sexual, social and mental health 280-610 6th St, New West 604.522.5902 services for men. Services include HIV and STI testing, Provides immigrants and refugees with first language change advocacy, counselling and free condoms. settlement services, community connections, specialized Walk-in or call during clinic hours, Fri, 3-8pm. programs for women, seniors and youth, career services, language classes and more. I Belong 604.254.9626 MAP Settlement Case Management Program www.mosaicbc.org/i-belong Provides wraparound case management support for Offers a safe and welcoming space for LGBTQIA2+ newcomers facing added barriers to their integration newcomers to meet new people, share experiences in Canada. Also provides one to one support, group and make positive changes through one-on-one social services, referrals and case conferencing. For mentorship, group counselling, and a peer support group. permanent resident and protected persons only.

Trans Care BC 1.866.999.1514 International Credential Evaluation Service www.phsa.ca/our-services/programs-services/trans-care-bc www.bcit.ca/ices 604.432.8800 [email protected] Evaluates the credentials of people who have studied in Works to ensure people have the information they need to other provinces or countries and determines comparable access gender-affirming health care and supports. Supports levels in British Columbia and Canadian terms. those who identify as Trans, Two-Spirit and gender diverse, their families, friends and loved ones, as well as service Justice Education Society of BC www.immigrantlegal.ca providers. Provides free legal information, education and resources for newcomers and the people working with them.

www.BbyServices.ca Community Resource Guide 2020 47 Journey Home Community Association YMCA Social and Educational Events 604.685.8066 www.journeyhomecommunity.ca 604.568.4892 www.gv.ymca.ca/programs [email protected] Provides newly arriving refugee claimant families in Greater Offers monthly events that help newcomers learn more Metro Vancouver area with housing assistance, basic about the community, make new friends, practice English needs, resettlement resources and assistance establishing and have fun! Events are free but you must register at a support network. www.eventbrite.ca (search YMCA connections). For Permanent Residents and Convention Refugees only. MOSAIC Settlement Programs www.mosaicbc.org/services/settlement Offers programs for Permanent Residents, Naturalized Recreation & Community Citizens, Work Permit Holders and Refugees. Social Recreation Centres & Libraries mentoring, workshops, group activities and individual consultations are available. Burnaby Parks, Recreation & Cultural Services North Burnaby: 604.292.3907 www.burnaby.ca/active 604.294.7450 South Burnaby: 604.438.8214 Offers a variety of leisure services and activities for all ages, interests, and skill levels. Check the Leisure Guide Pacific Immigrant Resources Society 604.298.5888 for more information and schedules for all facilities. www.pirs.bc.ca Bill Copeland Sports Centre 604.297.4521 Offers programs for immigrant women and their children. Bonsor Recreation Complex/Pool 604.297.4597 Cameron Recreation Complex 604.297.4456 Settlement Workers in Schools (SWIS) C.G. Brown Memorial Pool 604.297.4520 Connect immigrant and refugee families to school, Edmonds Community Centre/Pool 604.297.4838 community and government resources. Eileen Dailly Leisure Pool 604.298.7946 Burnaby School District Welcome Centre Kensington Complex 604.297.4535 http://swis.burnabyschools.ca 604.296.6936 Willingdon Community Centre 604.297.4526 New Westminster Schools www.mosaicbc.org/swis 604.522.3722 x180 New West Parks & Recreation www.newwestcity.ca Back in Motion —Career Paths for Skilled Immigrants Offers a variety of leisure programs and drop-in services www.careerpaths.ca 604.575.3800 for all ages. Rentals of gyms, fields, community halls and Provides occupation-specific resources and support to help ice time are also available. immigrant job seekers move into careers that match their Canada Games Pool 604.526.4281 qualifications. Centennial Community Centre 604.777.5100 Moody Park Arena 604.525.5301 SUCCESS Settlement Services 604.430.1899 Queen’s Park Arena 604.777.51 1 1 www.successbc.ca Queensborough Community Centre 604.525.7388 Provides settlement services including individual counselling and support services, life skills education Burnaby Home Library & Accessible Service workshops, public education workshops, labour market info www.bpl.bc.ca 604.436.5423 and community connection programs. Delivers materials for free to Burnaby residents confined to their home for a minimum of three months due to ill Vancouver & Lower Mainland 604.436.1025 health frailty, visual or physical disability. Audiobooks and Multicultural Family Support Services Society audiobook readers for residents with print disabilities. www.vlmfss.ca [email protected] New Westminster —Home Library Service Provides culturally and linguistically sensitive services in www.nwpl.ca 604.527.4650 over 20 languages to immigrants, refugees, no-status Delivers materials free of charge to New West residents and visible minority women and their families who are who are confined to home, facility or hospital due to ill experiencing family violence. Open Mon-Fri, 9am-5pm. health, frailty, visual or physical disability. Select from books, audios books, music, magazines, and DVDs.

Just golfburnaby.ca Play!

48 Community Resource Guide 2020 www.BbyServices.ca Public Libraries Fraser River Discovery Centre 604.521.8401 Provide access to a rich array of stories, ideas, and www.fraserriverdiscovery.org information. Through great collections, creative public 788 Quayside Dr, New West programming, and friendly knowledgeable staff, libraries Interpretive centre celebrates the past, present, support lifelong learning and literacy. Branches are and future of living and working on the Fraser River. important public spaces, meeting places, and centres for discovery and dialogue. Massey Theatre and Plaskett Gallery 604.517.5900 www.masseytheatre.com Burnaby Public Library 735-8th Ave, New West www.bpl.bc.ca See website for information about events, rentals, Cameron Library 604.421.5454 gallery exhibits and community programs. 9523 Cameron St, Burnaby Tommy Douglas Library 604.522.3971 Michael J. Fox Theatre 604.664.8875 7311 Kingsway, Burnaby www.michaeljfoxtheatre.ca McGill Library 604.299.8955 7373 MacPherson Ave, Burnaby 4595 Albert St, Burnaby Hosts multicultural music, drama performances and events. Bob Prittie Metrotown Library 604.436.5400 6100 Willingdon Ave, Burnaby New Westminster & Archives 604.527.4640 New West Public Library www.newwestcity.ca/services/arts-and-heritage www.nwpl.ca 777 Columbia St, New West Main Branch 604.527.4660 Home to an extensive collection of artifacts and 716-6th Ave, New West information about the history of New Westminster. Queensborough Library 604.636.4450 920 Ewen Ave, New West (Queensborough Centre) Nikkei National Museum & Cultural Centre www.nikkeiplace.org 604.777.7000 Art Galleries, Museums & Theatres 6688 Southoaks Cres, Burnaby, BC Arts Council of New Westminster 604.525.3244 Celebration of Japanese Canadian culture and its www.acnw.ca contribution to the Canadian mosaic. Also houses Coordinates events and monthly exhibits by emerging the Nikkei Garden. and established artists. Royal City Musical Theatre 604.522.4306 Burnaby Arts Council & Deer Lake Gallery www.royalcitymusicaltheatre.com www.burnabyartscouncil.org 604.298.7322 735-8th Ave, New West 6584 Deer Lake Ave, Burnaby Produces and presents musical theatre for the public and Presents the community with culturally diverse exhibitions, provides practical experience in musical theatre to youth. events and activities. Shadbolt Centre for the Arts 604.297.4440 Burnaby Art Gallery 604.297.4422 www.shadboltcentre.com www.burnabyartgallery.ca 6450 Deer Lake Ave, Burnaby 6344 Deer Lake Ave, Burnaby Offers programs in fine and performing arts for students of Presents a variety of exhibitions, programs, and events. all ages. Presents festivals, performances, and workshops.

Burnaby Village Museum 604.297.4565 SFU Museum of Archaeology & Ethnology www.burnabyvillagemuseum.ca www.sfu.museum 778.782.3325 6501 Deer Lake Ave, Burnaby 8888 University Dr, Burnaby Represents a typical 1920’s tram-stop community with Public museum presents archaeology and cultures of period costumed staff and variety of demonstrations. BC and around the world. Admission by donation.

www.BbyServices.ca Community Resource Guide 2020 49 Government Elected Officials Return-it (Encorp Pacific Canada) 604.473.2400 Elected officials may help residents navigate various www.return-it.ca government authorities, advocate on their behalf, ensure Visit website for various locations and accepted items. access to government services, and respond to grievances/ Kidney Foundation of Canada 604.408.2277 questions about government. www.kidney.ca/britishcolumbia/kidney-car * Please note, listings may change after fall federal election. Kidney Car Program Mayors: Donate unwanted vehicles to the Kidney Foundation. Mayor Mike Hurley (Burnaby) 604.294.7340 Receive a free tow and tax receipt. Call for pick-up. Mayor Jonathan Cote (New West) 604.527.4522 Volunteer Opportunities Provincial MLAs: Anne Kang (Burnaby —Deer Lake) 604.775.0565 Burnaby Community Services 604.299.5778 Raj Chouhan (Burnaby —Edmonds) 604.660.7301 Burnaby Meals on Wheels 604.299.5754 Katrina Chen (Burnaby —Lougheed) 604.660.5058 www.BbyServices.ca Janet Routledge (Burnaby North) 604.775.0778 www.BurnabyMeals.ca Judy Darcy (New West) 604.775.2101 Offers a wide variety of volunteer opportunities, seasonal Federal MPs: to year round. Areas include Burnaby Christmas Bureau, Terry Beech (Burnaby North—Seymour) 604.718.8870 summer events, seniors transportation drivers, Jagmeet Singh (Burnaby South) 604.291.8863 reception, meal delivery, income tax preparation and Peter Julian (New West-Burnaby) 604.775.5707 form completion. See website for more information. Environment & Recycling Charity Village Recycling Council of BC 604.732.9253 www.charityvillage.com www.rcbc.ca Online source of information, jobs, services, resources Provides information on waste reduction, reuse, recycling and volunteer opportunities for the non-profit community. and proper disposal of all materials including household Go Volunteer 604.875.9144 hazardous products. www.govolunteer.ca Burnaby Solid Waste and Recycling 604.294.7972 Online databases connects community volunteers to www.burnaby.ca (City Services > Garbage & Recycling) local non-profit organizations. Burnaby Eco-Centre Seniors Services Society 604.520.6621 4855 Still Creek Dr, Burnaby www.seniorsservicessociety.ca Open Mon-Sun, 8am-4pm. [email protected] Burnaby Curbside Appliance Collection Offers volunteer opportunities that include: Meals on Service for Burnaby residents only. Call for pick-up. Wheels Runners/Drivers, Medical Transportation Drivers, Appliances may also be delivered to the above site. Support Callers, Grocery Order Takers, Bus Outing Host, Composters & Rain Barrels Reception and more. Reduce waste and conserve drinking water by using a backyard composter and installing a rain barrel Volunteer Burnaby 604.294.5533 for watering gardens. Buy at Burnaby Eco-Centre. www.volunteerburnaby.ca Promotes volunteerism and citizen participation through New Westminster Recycling Depot 604.968.4208 recruitment and referral of volunteers to non-profit www.newwestcity.ca (Garbage & Recycling) community service agencies. 65 E. 6th Ave, New West (adjacent to Canada Games Pool) Open Wed-Sun, 10am-6pm. Volunteer Grandparents 604.736.8271 Coquitlam Transfer & Recycling 604.681.5600 www.volunteergrandparents.ca Station Connects generations through two key programs: www.metrovancouver.org/services/solid-waste/ Family Match Program 1200 United Blvd, Coquitlam Adults 50+ are matched with children ages 3-14, See website or call for a full listing of accepted items, who do not have grandparents living locally. days and times of operation. School Grandparent Program

We proudly serve over 30,000 people across this province, every day. Thank you, BC.

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50 Community Resource Guide 2020 www.BbyServices.ca GET INTO THE GAME AT BURNABY 8 RINKS

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739 Alderson Avenue 750 Delestre Ave Located 5 minutes from Lougheed Town Centre Coquitlam Coquitlam and only 30 minutes from Vancouver. belvederebc.com 52 Community Resource Guide 2020 www.BbyServices.ca Index

1st Hoarding CleanUp, 19, 39 BC Aboriginal Childcare Society, 44 Burnaby Association for Community 10th Street Medicentre, 7 BC Bereavement Helpline, 16, 38 Inclusion (BACI), 27, 44 2nd Stage and 3rd Stage Housing BC Brain Injury Association, 12, 44 Burnaby Better At Home, 38 (Dixon), 15, 18 BC Centre for Ability, 44 Burnaby Camping Bureau, 34 310 Mental Health Support, 10 BC Children’s Hospital, 7 Burnaby Christmas Bureau, 34 411 Seniors Centre Society, 37 BC Drug & Poison Information Centre, 6 Burnaby Community & Continuing BC Easter Seals, 44 Education, 20 BC Eldercare Massage, 38 Burnaby Community Adult Literacy A BC Emergency Health Services, 7 Program (CALP), 21 BC Epilepsy Society, 12 Burnaby Community Services, Aboriginal Health Liaison Program, 44 BC Ferries, 26 21, 24, 26, 27, 34, 35, 37, 40, 50 Aboriginal Legal Aid in BC, 44 BC Healthy Kids Program, 6 Burnaby Counselling Group, 14 Aboriginal Wellness Program, 44 BC Home Renovation Tax Credit for Burnaby Curbside Appliance ACCESS-Essential Skills for Aboriginal Seniors and Persons with Collection, 50 Futures, 21, 44 Disabilities, 19, 39 Burnaby Early Childhood Development Access Pro Bono Society, 24 BC Housing, 18, 19, 39 Table, 26 Adaptive Comfort Clothing, 9 BC Human Rights Clinic, 24 Burnaby Eco-Centre, 50 Addressing Needs, 9 BC Hydro-Savings and Rebate Burnaby Family Life Institute, 14, 28 Adoptive Families Association of BC, 28 Programs, 35 Burnaby Family Place, 27 Advanced Mobility Products, 10 BC Lung Association, 13 Burnaby Farmers Market, 6 Advocacy, 24 BC Lung Association-QuitNow, 8 Burnaby Home Library & Accessible Advocacy Access Program (Disability BC Medequip Home Health Care, 10 Service, 48 Alliance BC), 45 BC Men’s Resource Centre, 16 Burnaby Hospice Society, 16, 38 Affordable Family Fun, 34 BC Ministry of Education, 19 Burnaby Hospice Society Thrift Store, 23 Affordable Housing Societies, 18 BC Newcomers’ Guide to Resource Burnaby Hospital, 7 Aged Out, 42 & Services, 47 Burnaby Infant Development Program, 27 AgeSmart, 40 BC Schizophrenia Society, 13 Burnaby Intercultural Planning Table Aging My Way Home Care, 38 BC Society for Male Survivors of (BIPT), 47 Aids to Independent Living Sexual Abuse, 16 Burnaby Kidsport Fund, 34 (Canadian Red Cross), 10 BC Women’s Hospital & Health Centre, 7 Burnaby Meals on Wheels, 5, 35, 41, 50 Al-Anon/Alateen, 8 BCIT-British Columbia Institute of Burnaby MoreSports, 34 Alcohol & Drug Information & Referral, 8 Technology, 20 Burnaby Neighbourhood House, Alcoholics Anonymous, 8 BCITS Technology for Living, 9, 45 5, 20, 28, 37, 38, 42 All Nursing Health Services, 38 Better At Home Programs, 38 Burnaby Parks, Recreation & Cultural Alzheimer Society of BC, 12, 36 Better Business Bureau of Services, 34, 43, 48 Anne Kang, MLA (Burnaby-Deer Lake), 50 Mainland BC, 23 Burnaby Public Library, 21, 48, 49 Art Galleries, Museums, Theatres, 49 Better Meals, 5, 35 Burnaby RCMP, 16 Arthritis Society BC, 12 Big Hearts Homecare, 38 Burnaby Recreation Credit Program (Burnaby Parks & Rec), 34 Arts Council of New Westminster, 49 Bill Copeland Sports Centre, 48 As We Age Seniors Guide BIPT-Burnaby Intercultural Planning Burnaby Safe House, 18, 27 (Burnaby Community Services), 35 Table, 47 Burnaby School District, 19, 28, 48 Ask An Advocate (Sources), 24 Bob Prittie Metrotown Library, 49 Burnaby School District Welcome AssistList, 9 Bonsor 55+ Centre, 36, 41 Centre, 48 Athletics for Kids, 34 Bonsor Recreation Complex, 49 Burnaby Seniors Centres, 36, 41 Atira Women’s Resource Society, 15 Bonsor Seniors Wellness Programs, 36 Burnaby Seniors Outreach Services Society (BSOSS), 15, 37, 41 Aunt Leah’s Place, 42 BounceBack (CMHA), 10 Burnaby Seniors Transportation, 26, 40 Autism BC, 12 Brentwood Learning Centre (MOSAIC), 20 Burnaby Shelter, 18 Autism Lending Library Brentwood Medical Clinic, 7 (Pacific Autism Centre), 46 Bridging the Employment Gap Burnaby Solid Waste & Recycling, 50 Burnaby Substance Use Services, 8, 36 (Burnaby Community Services), 21 Burnaby Village Museum, 49 British Columbia Dental Association, 9 B British Columbia Family Maintenance Burnaby Youth Centres, 43 Enforcement Program, 33 Burnaby Youth Clinic, 43 Baby & Me Second Stage, 28 British Columbia Institute of Technology Burnaby Youth HUB, 43 BACI (Burnaby Association for (BCIT), 20 Bus Pass Program, 26, 40 Community Inclusion), 27, 44 Burnaby & Region Allotment Gardens, 6 Back in Motion – Career Paths for Burnaby Art Gallery, 49 Skilled Immigrants, 48 Burnaby Arts Council & Deer Lake C BASES Family Thrift Store, 23 Gallery, 49 Battered Women’s Support Services, 15 C.G. Brown Memorial Pool, 48 Bayshore Home Health, 38 Cameray Child & Family Services, 14, 28 www.BbyServices.ca Community Resource Guide 2020 53 Cameron Library, 49 Communications Assistance for Youth & Dixon Transition Society, 15, 18 Cameron Recreation Complex, 36, 41, 48 Adults (CAYA), 9 Douglas College, 19, 21 Cameron Seniors Wellness Programs, 36 Community Gardens, 6 Down Syndrome Resource Foundation, Camp Kerry Society, 14 Community Living Society, 44 13, 45 Camping Bureau (Burnaby Community Community Meals, 5 Driving Miss Daisy Seniors Services, 40 Services), 34 Community Resource Guide Drop-In Clinics, 7 Camping Bureau (Fraserside/New West), (Burnaby Community Services), 27, D-Talks (Youth Detox Line), 42 34 35 Canada Games Pool, 48 Community Support Services (Covenant Canada Scores, 34 House), 14 E Canadian Anti-Fraud Centre, 23 Community Volunteer Income Tax Canadian Cancer Society, 13 Program (Burnaby Community Early Childhood Programs & Support, 27 Canadian Homeschooler, 20 Services), 22, 34 Early Psychosis Intervention, 10 Canadian Liver Foundation BC/Yukon Compass Card (Translink), 26 East Burnaby Family Place, 27 Chapter, 13 Composters & Rain Barrels (Burnaby East Van Youth Clinic, 43 Canadian Mental Health Association, 10 Engineering Dept), 50 Edmonds Community Centre, 36, 41, 43, Canadian Red Cross Society, 10 Condominium Homeowners Association, 48 Canadian Tire Jumpstart, 34 19 Edmonds Community Centre Youth Canucks Autism Network (CAN), 45 Confederation Community Centre, 36, 41 Lounge, 43 CARP, 35 Confederation Seniors Wellness Edmonds Community School (StrongStart Centre), 28 Caregiver Support Program (BSOSS), 37 Programs, 36 Edmonds Seniors Wellness Programs, 36 Casalinga Food Services, 6, 35 Connaught Heights (StrongStart Centre), Cascade Heights Elementary School 28 Education, 19 (StrongStart Centre), 28 Consignment & Thrift Stores, 23 Eileen Dailly Leisure Pool, 48 Cave Youth Employment Program, 22 Consumer Protection, 23 Elder Abuse Unit (New West Police & CAYA-Communication Assistance for Consumer Protection BC, 23 FSGV), 37 Youth & Adults, 9 Continuing Education (Seniors), 40 Elder Law Clinic (Seniors First BC), 24 CBI Health Group Home Health, 38 Conversations for Success (YMCA), 47 ElderPost, 35 CDI College-Certified Dental Assisting Co-operative Housing Federation of BC, Elizabeth Fry Society, 15, 18 Program, 9 19 Emergency, Transitional & Supportive Centennial Community Centre, 48 Coquitlam Transfer & Recycling Station, Housing, 17 Century House (New West), 15, 36, 37, 41 50 Employment & Financial Assistance, 21 Century House Senior Peer Counselling, COSCO Health & Wellness Institute, 40 Employment & Income Assistance Offices 15, 36, 37 Counselling, 14 (MSD), 21 Century House Seniors Wellness Counselling BC, 14 English Made Easy Program (Purpose), 21 Programs, 36 Counselling & Support (Seniors), 37 Environment & Recycling, 50 Cerebral Palsy Association of BC, 13 Council of Parent Participation ESL Resources, 20 Chaffey-Burke Elementary (StrongStart Preschools of BC, 28 Extreme Weather Shelter, 17 Centre), 28 Courthouse Libraries BC, 23 Charity Village, 50 Covenant House Crisis Program, 14, 17, Charlford House Society for Women, 8 42 F Child and Youth Mental Health Services, Covenant House Vancouver, 14, 17, 42 Families, 26 10 Credit Counselling Society, 22 Child and Youth Victim Support Service, Creekside Daytox, 8 Families with Low Income, 34 16 Creekside Withdrawal Management, 8 Family Centre (MOSAIC), 33 Child Care Subsidy Helpline, 34 Creekside Youth Centre, 43 Family Circle (Purpose), 33 Childcare Resources, 26 Creekside Youth Detox Program, 8, 42 Family Counselling (Dixon), 15, 18 Christmas Bureau (Burnaby Community Crisis Line, 10, 36 Family Development Work (Purpose), 14 Services), 34 Crisis Pregnancy Centre, 27 Family Match Program (Volunteer Christmas Bureau (Salvation Army-New Crisis Program (Covenant House), 14, 17, Burnaby), 50 West), 34 42 Family Services of Greater Vancouver, 14, Chrysalis Place Second Stage Program Cynthia’s Place, 18 16, 28 (Monarch Place), 15, 18 FamilySmart 10 Citizen Support Services, 35, 36, 37, 38, Family Support Institute, 45 41 D Family Therapy (Purpose), 14 Classic LifeCare, 38 Farmers Markets, 6 Clean Start BC, 19, 40 Dairyland Home Service, 5, 35 Federal MPs, 50 Clicklaw, 23 Decoda Literacy Solutions, 21 Federation of Independent School Cliff Block Residence (Lookout), 15, 17 Dementia Friendly Café (BSOSS), 41 Associations, 19 CNIB Foundation, 13, 45 Dental Health Resources, 9 Find Support BC (Family Support Cocaine Anonymous, 8 Diabetes Canada, 13 Institute), 45 College for the Retired, 40 Dial-A-Law, 24 First Link Dementia Helpline (Alzheimer Society), 12, 36 College of Physicians & Surgeons of BC, 7 Diamond Geriatrics, 38 FLY - Fun Learning & You (Purpose Comfort Keepers, 38 Disability Alliance BC, 24, 45 Dixon Transition House, 15, 18 Society), 33 Food, 5 54 Community Resource Guide 2020 www.BbyServices.ca Food Bank & Community Meals, 5 Health Equipment Loan Program IRAYL (Inter-Regional At-Risk Food Delivery & Meal Programs (Canadian Red Cross), 10 Youth Link, 42 (Seniors), 35 Health Focus (Seniors Wellness ISSofBC (Immigrants Services Society), Food Delivery Programs, 5 Programs), 36 20, 21, 27, 42, 47, 50 Food Skills for Families, 6 Health Insurance BC, 7 FootCare Passion-Mobile Foot Care, 38 Health Organizations, 12 Forensic Nursing Service – Specialized Health Protection Office -Community J Violence Intervention (SMH), 17 Care Facilities Licensing, 7, 36 Forest Grove Elementary School Health Watch (Seniors Wellness Jagmeet Singh, MP (Burnaby South), 50 (StrongStart Centre), 28 Programs), 36 Janet Routledge, MLA (Burnaby North), Form Completion Program HealthLink BC, 6 50 (Burnaby Community Services), 34 Healthy Eating for Seniors Handbook, 37 Japanese-Style Meals on Wheels Foster Parenting Fraser Region, 28 Healthy Families BC, 6 (Tonari Gumi), 5, 35 Foundry, 12, 42 Heart and Stroke Foundation of Job Bank, 21 Fraser Health Authority, 6, 36 Canada, 13 Job Quest (ISSofBC), 21 Fraser Health Crisis Line, 6, 36 Heights Medical Centre, 7 John’s Helping Hands, 39 Fraser Health Lifeline, 9, 36 Heights Neighbourhood Garden, 6 Joie de Vivre Life Enrichment Fraser Health Mental Health Centres, 10 Helping Families in Need Society, 22 Services, 39 Fraser Region Aboriginal Friendship Helpline for Children, 41 Journey Home Community Association, Centre, 43 High School Completion/Continuing 48 Fraser River Discovery Centre, 49 Education, 20 Jubilee United Church, 5 Fraserside Community Services, Highgate Medical Centre, 7 Jubilee United Church Thrift Store, 23 12, 15, 17, 34, 45 HIM Health Centre-Men’s Sexual Judy Darcy, MLA (New West), 50 Freemasons Cancer Car Program, 40 Health, 47 Just Like Family Senior Home Care Friendly Visitors (Citizen Support HIPPY (ISSofBC), 27 Services, 39 Services), 41 Holy Trinity Cathedral, 5 Justice Education Society of BC, Fun Learning and You (Purpose), 33 Home Health Service Line 17, 23, 33, 47 (Fraser Health), 6, 36 Justice Institute of BC, 20 Home Instead Senior Care, 38 G Home Library Services, 48 Home Modifications & Maintenance, 19 K Gadabouts Program (Citizen Support Home Owner Grants, 39 Karp Home Care, 39 Services), 41 Home & Yard Maintenance (Seniors), 39 Katrina Chen, MLA (Burnaby- Gamblers Anonymous, 8 Homeschool Canada, 20 Lougheed), 50 Gas Buddy, 26 Homeschooling Resources, 19 Kelty Mental Health Resource Centre, 12 Geriatric Mental Health Team, 36 Hospitals, 7 Kensington Children’s Medical Clinic, 7 GI Society, 13 Housing, 17 Kensington Complex, 48 Go Volunteer, 50 Housing Information (Seniors), 39 Kettle Society, 24 Golden Transitions, 38 Housing Information & Services, 18 Kidcare Canada, 28 Government Benefits & Tax Services, 22 Housing Registry (BC Housing), 18 Kidney Car Program (Kidney Government Elected Officials, 50 How to Apply for Welfare, 22 Government Programs Foundation), 50 (Service BC, Service Canada), 22, 40 Kidney Foundation of Canada, 13, 50 Grand Central Consignment, 23 I Kids Help Phone, 41 Greater Vancouver Food Bank Society, 5 Kids in New West, 27 Grocery Shop-By-Phone I Belong (MOSAIC), 47 Kids’ Stop-Indigenous and Northern (Citizen Support Services), 36 I-CARE (Douglas College), 21 Affairs Canada, 44 Grocery Shopping Program Immigrant Services Society of BC Kitchener Elementary School (Seniors Services Society), 36 (ISSofBC), 20, 21, 27, 42, 47 (StrongStart Centre), 28 Immigrants & Newcomers, 47 Knight Street Youth Clinic, 43 IMPACT Parkinson’s, 14 H In-Home Support Services, 38 Independent Schools Association L Habitat for Humanity – ReStore, 22 of BC, 19 La Leche League Canada, 27 HAFI-Home Adaptations, 19, 39 Indigenous Child & Family (MCFD), 44 Last Door Recovery Centre, 8 Halo Dental Clinic, 9 Indigenous Peoples, 43 Last Door Youth Program Centre, 8 Handycard/Taxisaver (Translink), 26, 40 Infant & Early Childhood Mental Laurel Behaviour Support Services HandyDART (Translink), 26, 40 Health Program, 10 (posAbilities), 46 Health & Wellness, 6, 36 Information & Childcare Resources, 26 Law Matters (Courthouse Libraries Health & Wellness (Seniors), 36 Information & Support Lines (Youth), 41 BC), 23 Health Alert (Seniors Wellness Information Children, 27 Law Students’ Legal Advice Program, 24 Programs), 36 Intake & Family Services (MCFD), 33 Lawyer Referral Service, 24 Health Drop-in (Seniors Wellness International Credential Evaluation, 47 Learning Disability Association, 45 Programs), 36 Inter-Regional At-Risk Youth Link Legal, 23 (IRAYL), 42 www.BbyServices.ca Community Resource Guide 2020 55 Legal Advocate Program MOSAIC Seniors Club for Immigrant & North East Burnaby Organic Community (Burnaby Community Services), 24 Refugee Seniors, 37 Garden, 6 Legal Rights for Youth in BC, 41 MOSAIC Services for Immigrants & Nurse Next Door Home Care Services, 39 Legal Services Society, 24 Refugees, 48 Let’s Do Lunch MOSAIC Settlement Services, 16, 17, 20, (Burnaby Meals on Wheels), 35, 41 24, 37, 42, 48 O LGBT2Q+ Community, 47 Moving Ahead FreeRunning (MOSAIC), 42 LINC Programs (ISSofBC), 20 Multicultural Victim Services Office of the Ombudsperson, 24 Libraries, 49 (MOSAIC), 17 Office of the Seniors Advocate, 24, 38 Literacy, 21 Multiple Sclerosis Society of Canada-BC Old Orchard Medical Walk-in Clinic, 7 Literacy Now Burnaby, 21 Yukon Division, 13 Older Adult Substance Use Services, 36 Lochdale Community School Muscular Dystrophy Canada, 13 Older Adult Support Services (StrongStart Centre), 28 Museums, 49 (Qmunity), 47 Lookout Housing & Health Society, 15, 17 MyLawBC, 23 Online Literacy Library (Decoda), 21 Low Cost Goods, 22 MY (Multicultural Youth) Circle OnlineCare Canada, 27 (ISSofBC), 42 Options for Sexual Health Clinic, 12 Orphan Aid Thrift Store, 23 M Osteoporosis Canada, 13 N Outreach Resource Centre (Society to MADD Metro Vancouver, 16 End Homelessness), 5 Maida Duncan Women’s Naheeno Park Community Garden, 6 Overeaters Anonymous, 9 Drop-In Centre, 15 Nar-Anon, 8 MAP Settlement Case Management Narcotics Anonymous, 8 Program (ISSofBC), 47 NEC Native Education College, 20, 43 P Massey Theatre & Plaskett Gallery, 49 Neighbours Helping Neighbours, 19, 39 Mayor Jonathan Cote (New West), 50 Neil Squire Society, 22, 45 Pacific Association of First Nations Mayor Mike Hurley (Burnaby), 50 New Chelsea Society, 18, 39 Women, 44 Maywood Community School (StrongStart New to You Thrift Store, 23 Pacific Autism Family Centre, 46 Centre), 28 New Vista Society Housing Office, 18, 39 Pacific Immigrant Resources Society, 47 McGill Library, 49 New Westminster Better At Home, 38 Pacific Post Partum Support Society, 27 Meals on Wheels, 5, 35, 50 New Westminster Camping Bureau Parent/Teen Mediation Services Mediate BC, 24 (Fraserside), 34 (FSGV), 28 Medical Equipment & Supplies, 9 New Westminster Children’s Centre, 33 Parenting Children with Challenging MEFM Society of BC, 13 New Westminster Christmas Bureau, 34 Behaviours (Purpose Society), 33 Memorial Society of BC, 16, 38 New Westminster Cobbler Homeless Shoe Parenting Programs & Support, 28 Mental Health Resources, 10 Program, 22 Parent Support Program (Cameray), 28 Mental Health Support, 10 New Westminster Community Gardening Parenting Support Services Society Society, 6 Metis Family Services, 43 of BC, 33 New Westminster Continuing Education, 20 Metro Vancouver Housing Corporation, 18 Parents Forever, 9 New Westminster Family Justice Centre, 34 Metrohealth Clinic, 7 Parents Together (Boys & Girls Club), 33 New Westminster Family Place, 28 Michael J Fox Theatre, 49 Parking Permit Program New Westminster Farmers Market, 6 Middlegate Medical Centre, 7 (SPARC BC), 40, 46 New Westminster Home Library Service, 48 Mid-Main Health Centre-Dental Clinic, 9 Parkinson Society British Columbia, 13 Ministry of Children & Family New Westminster Meals on Wheels, 5, 35 Parkinson’s Self Help (Seniors Wellness Development, 10, 33, 44, 45 New Westminster Museum & Archives, 49 Programs), 36 Ministry of Social Development New Westminster Parks, Culture & Peace Program (Fraserside), 15 -Employment & Income Assistance Recreation, 48 Pearson Adult Learning Centre, 20 Offices, 21 New Westminster Police, 16, 37 Peer Counselling, 15, 36, 37 Mobile Work Crew, 19, 39 New Westminster Public Library, 21, 49 Peer Program (Spinal Cord Injury BC), 46 Modo, 26 New Westminster Recycling Depot, 50 Pensions & Benefits (Seniors), 40 Monarch House, 45 New Westminster School District, 19, 28 Personalized Dementia Solutions, 39 Monarch Place Transition House, 15, 18 New Westminster Seniors Centres, 41 Persons with Disabilities, 44 Mood Disorders Association of BC, 12 New Westminster Seniors Medical Perspectives Substance Use Counselling Transportation, 26, 40 Moody Park Arena, 48 Services (Fraserside), 8, 15 Morley Elementary School (StrongStart New Westminster UBC Counselling Peter Julian, MP (New West-Burnaby), 50 Centre, 14 Centre), 28 PFLAG Canada-Vancouver Chapter, 47 New Westminster Youth Centre, 43 MOSAIC Brentwood Learning Centre, 20 Phoenix Centre-Drug & Alcohol Recovery New Westminster Youth Clinic, 43 MOSAIC Employment Services, 22 & Education, 8 Newcomers, 47 MOSAIC Family Centre, 33 Phone Buddy (Citizen Support Nidus Personal Planning Resource Centre MOSAIC I Belong, 47 Services), 41 & Registry, 38 MOSAIC Legal Advocacy Program, 24 Physio2U, 39 Nikkei National Museum & Cultural Centre MOSAIC Men in Change, 16 Pitter Patter (Purpose Society), 33 (Nikkei Place), 49 MOSAIC – Moving Ahead FreeRunning for Planned Lifetime Advocacy Network Nobody’s Perfect Parenting Program Immigrant & Refugee Youth, 42 (PLAN), 46 (Purpose Society), 33 MOSAIC - Multicultural Victim Services, 17 Police Victim Service Units, 16 56 Community Resource Guide 2020 www.BbyServices.ca Port Royal Community Garden, 6 Residential Tenancy Branch, 19 Seniors Together Program posAbilities, 46 ReStore (Habitat for Humanity), 22 (Burnaby Neighbourhood House), 37 Post Abortion Community Services, 16 Retire-at-Home, 39 Seniors Wellness Programs, 36 Post-Secondary Institutions, 20 Return-it Depot (Encorp Pacific Service BC, 22, 40 Povnet, 24 Canada), 50 Service Canada, 22, 40 POWER Alternate Secondary School, 20 Rhoda Kaillis Residence (Lookout), 15, 17 Services for Immigrants & Refugees Practically Daughters Senior Move Richard McBride Elementary (StrongStart (MOSAIC), 16, 17, 20, 21, 24, 28, 37, Managers, 39 Centre), 28 42, 47 Pregnancy Options Phone Service Rights of Passage Program (Covenant Services for Youth, 41 (BC Women’s Centre), 27 House), 14 Services to Children with Special Needs Pregnancy Outreach Program Road Conditions Reports, 26 (MCFD), 45 (Burnaby Family Life), 27 Royal City Musical Theatre, 49 Settlement Programs (MOSAIC), 48 Pregnancy Resources, 27 Royal Columbia Medical Clinic, 7 Settlement Workers in Schools (SWIS), 48 Private Home Support Services, 38 Royal Columbian Hospital, 7 Sex Sense Line, 12, 42 Problem Gambling Helpline, 8 Russell Housing Centre (Lookout), 15, 17 Sexual Health Resources, 12 Programs (Transportation), 26 SFU (Simon Fraser University), Progressive Housing Society, 19, 46 20, 40, 49 Prostate Cancer Foundation BC, 13 S SFU Liberal Arts & 55+ Program, 40 Provincial MLAs, 50 SFU Museum of Archaeology & Provincial Respiratory Outreach Program Safe Care Home Support, 39 Ethnology, 49 (PROP), 9, 45 SAFER-Shelter Aid for Elderly Renters Shadbolt Centre for the Arts, 49 Public Guardian & Trustee of BC, 38 (BC Housing), 18, 39 Shelter & Street Helpline, 17 Public Health General Information, 6, 36 SAIL (Seniors Abuse & Information Shelter Aid for Elderly Renters Public Libraries, 48 Line), 24, 37 (SAFER), 18, 39 Purpose Secondary School, 20 SAIL (Seniors Active in Living-Seniors Shopping Buddies (Citizen Support Purpose Society, 14, 21, 33, 43, 47 Wellness), 36 Services), 36 Purpose Society-English Made Easy Salvation Army-Christmas Bureau Short-Term Therapy (Purpose), 14 Program, 21 (New Westminster), 34 Shylo Nursing & Home Healthcare, 39 Purpose Society-Family Services, 14 Salvation Army Emergency Clothing, 22 SIGMA Young Adult Learning Centre, 20 Purpose Society-Parenting Support Salvation Army Family Services, 5, 17, 23 Simon Fraser University Groups/Circles, 33 Salvation Army-Metrotown, 5 (SFU), 20, 40, 49 Salvation Army-New West, 5 Smart Sex Resource, 12, 42 Salvation Army Shelter Services, 17 SmartSAVER – Free Money for RESPs, 35 Q Salvation Army Thrift Stores, 23 SMILE (St Leonard’s), 27 School Districts, 19 Social & Recreation (Seniors), 41 Qmunity, 15, 42, 47 School Grandparent Program Society To End Homelessness In Qmunity Youth Services, 42 (Volunteer Burnaby), 50 Burnaby, 5, 26 Queen’s Park Arena, 48 Screening Program Information Line, 7 Sources – Ask An Advocate, 24 Queensborough Branch (New West Second Street Community School South Central Youth Centre, 43 Public Library), 49 (StrongStart), 28 SPARC BC-Accessibility & Enforcement, Queensborough Community Senior Citizens Repair Service, 19, 39 40, 46 Centre, 41, 48 Senior Citizens’ Resource Guide, 35 SPARC BC-Parking Permit Queensborough Middle School Seniors, 35 Program, 40, 46 (StrongStart Centre), 28 Seniors Abuse & Information Line Specialized Sexual Assault Service Quest Food Exchange, 5 (Seniors Frist BC), 24, 37 (VGH), 17 Quibble Creek Sobering & Assessment Seniors Active in Living (Seniors Spectrum Society for Community Living, 46 Centre, 8 Wellness), 36 Spinal Cord Injury BC, 46 Seniors Ambassador Program, 37 Spirit of the Children Society, 44 Seniors BC/Seniors Info Line, 35 SPLASH (Sensory Physical Literacy Arts R Seniors Continuing Education, 40 Nature & Science), 33 Seniors Distress Line, 10, 36 St Barnabas Anglican Church, 5 Raj Chouhan, MLA (Burnaby-Edmonds), Seniors First BC, 24, 37 St Barnabas Anglican Church 50 Seniors Gay Straight Alliance Thrift Store, 23 Rape Crisis Lines, 12 (Seniors Wellness), 36 St Leonard’s Youth and Family Rape Relief & Women’s Shelter, 12 Seniors Housing Services Services, 27, 33 Rape Victims’ Support Network, 16 (Seniors Services Society), 18, 39 Stevenson House (Salvation Army Ready, Set, Learn (Burnaby Community Seniors Info Line, 35 Shelter Services), 17 Services), 27 Seniors Lunch Programs Stoney Creek Community School Recreation & Community, 48 (Citizen Support Services), 41 (StrongStart Centre), 28 Recreation Centres & Libraries, 48 Seniors Resource Card Stop Overdose BC, 7 Recreation Credit Program (Burnaby (Burnaby Community Services), 35 Stopping the Violence Counselling Parks & Rec), 34 Seniors Services Society, 5, 18, 26, 35, (Dixon), 15, 18 Recycling Council of BC, 50 36, 38, 39, 40, 41, 50 Stopping the Violence Multicultural Regency Medical Supplies, 10 Seniors Supplement (Service BC), 40 Outreach Services (MOSAIC), 17 Rental Assistance Program (BC Housing), 18

www.BbyServices.ca Community Resource Guide 2020 57 Stride Avenue Community School Twelfth Avenue Elementary School Welcoming Seniors’ Spaces (StrongStart Centre), 28 (StrongStart Centre), 28 (Burnaby Community Services), 37 Stride Community School Garden, 6 Welfare Benefits, 22 Strive Community Home Care, 39 Western Regional Advocacy Group Stroke Recovery Association of BC, 14 U Society (W.R.A.G.S), 23 Stroke Recovery Branches Wheelers Program (Citizen Support (Seniors Wellness Programs), 36 UBC Dental Clinic, 9 Services), 41 StrongStart Centres, 28 UBC Dental Hygiene Program, 9 Willingdon Community Centre, 48 Substance Use Support, 7 UBC Extended Learning, 40 WINGS Outreach Program (Monarch SUCCESS – Chance to Choose Union Gospel Mission, 5, 17 Place), 15, 18 Employment Program, 22, 42 Urban Native Youth Association, 44 WorkBC Employment Services, 21 SUCCESS Settlement Services, W.R.A.G.S-Western Regional Advocacy 22, 42, 48 Group Society, 23 Suicide Line, 10 V Summit Youth Centre, 43 Vancouver & Lower Mainland Sunquest Mobility, 10 Y Multicultural Family Support Service Supervised Access (Purpose Society), 14 Society, 26, 48 Support Groups, 8 YMCA Childcare Resource & Referral Vancouver Aboriginal Friendship Centre Program, 26 Support Worker Central Society, 43 YMCA Experience Works 45+ (Family Support Institute), 45 Vancouver International Airport, 26 Program, 22 Surrey Youth Clinic, 43 Vancouver Native Eastside YMCA Healthy Heart Program, 36 Swap n Shop (Spinal Cord Injury BC), 46 Dental Clinic, 9 YMCA Social and Educational Events, 48 SWIS (Settlement Workers in Schools), 48 Vancouver Native Housing Society, 19, 44 Youth, 41 Variety Children’s Charity, 46 Youth Against Violence Line, 42 T VCC Dental Hygiene Program, 9 Youth Centres, 43 Victim Service Program (FSGV), 16 Youth Health Clinics, 43 Tax Information Phone Service, 22 Victim Services, 16 Youth Intake & Family Services Taxisaver/Handycard (Translink), 26, 40 Victim Services (BC Society for Male (MCFD), 33 Survivors of Sexual Abuse), 16 Technologies for Independent Living Youth Lounge @ Edmonds, 43 VictimLINK BC, 16 (TIL), 9, 45 Youth Programs, 42 Vietnamese Family Support Program, 16 Tenant Resource & Advisory Youth Source, 43 Virtual School BC, 20 Centre (TRAC), 19 Youth Support Service (Qmunity), 42, 47 Vision Loss Rehabilitation Canada Terry Beech MP (Burnaby North- YouthInBC.com, 41 Seymour), 50 (VLRC) BC, 46 Tetra Society of North America, 10 Voices of Burnaby Seniors, 38 Theatres, 49 Volunteer Burnaby, 50 Z Tommy Douglas Library, 49 Volunteer Grandparents, 50 Zip Car, 26 Tonari Gumi Meals on Wheels, 5, 35 Volunteer Inquiries (Qmunity), 47 Toward the Heart, 7 Volunteer Opportunities, 50 TRAC-Tenant Resource & Advisory Volunteer Tax Preparation Clinics, 22 Centre, 19 Trans Care, 47 W Translink Customer Information, 26 Translink Programs for Accessible WAVAW Rape Crisis Centre, 12 Transit, 26, 40 Wavefront Centre for Community Transportation, 26 Accessibility, 14, 46 Transportation Services (Seniors), 40 Welcome Medical Clinic, 7 Treasure Chest Thrift Store, 23

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