Final Public Report Portuguese Safer Internet Centre V January 1St, 2020

Final Public Report

Portuguese Safer Internet Centre V

January 1st, 2020 – December 31th, 2020

CONTACT INFORMATION Citizen participation is an important issue to the Portuguese Safer Internet Centre, so if you have any questions or comments please contact us: [email protected]

Coordination: Fundação para a Ciência e a Tecnologia Av. D. Carlos I, 126, 1249-074 Lisbon Phone: +351 213 924 300

Consortium Partners Direção-Geral da Educação Av. 24 Julho, 140, 1399-025 Lisbon Phone: +351 213 934 500

Instituto Português do Desporto e Juventude R. Rodrigo da Fonseca, 55 1250-190 Lisbon Phone: +351 210 470 000

Fundação Altice Avenida Fontes Pereira Melo 40, 10º 1069-034 Lisbon Phone: +341 215 003 500

MSFT, Software para Microcomputadores, Lda. R. do Fogo de Santelmo, Lote 2.07.02 1990-110 Lisboa Phone: +351 210 491 999

APAV – Associação Portuguesa de Apoio à Vitíma R. José Estêvão 135 A 1150-201 Lisboa Phone: +351 21 358 7900

To report illegal content: Linha Internet Segura Web: https://www.internetsegura.pt/lis/denunciar-conteudo-ilegal Email: [email protected]

For information and support: Linha Internet Segura Web: https://www.internetsegura.pt/lis/pedir-esclarecimento Email: [email protected] Phone: +351 800 21 90 90

All the information presented in this report is of the entire responsibility of each of the partners.

TABLE OF CONTENTS

TABLE OF CONTENTS ...... 3

0. OVERVIEW OF PT SIC V ACTION IN 2020 ...... 8

1. INSAFE & INHOPE NETWORKS ...... 13

2. PORTUGUESE SAFER INTERNET CENTRE (PT SIC) ...... 13 2.1. CONSORTIUM ...... 13 2.2. MISSION & STRUCTURE ...... 14

3. AWARENESS RAISING & EDUCATIONAL ACTIVITIES ...... 16 3.1. SAFER INTERNET DAY ACTIVITIES IN 2020 ...... 16 3.1.1. Overview of Safer Internet Day 2020 ...... 16 3.1.2. Safer Internet Day 2020 – AE Torres Novas receives a visit from Ministers ...... 18 3.1.3. Safer Internet Day Campaign on Schools ...... 18 3.1.4. Safer Internet Day Contest ...... 19 3.1.5. Theatre Play “ID2.0 – A Tua Marca na Net” ...... 19 3.1.6. Volunteering Scheme by Altice Foundation ...... 20 3.1.7. Safer Internet Day Event @ MICROSOFT ...... 20 3.1.8. Safer Internet Day Event @ Funchal – Digital Citizenship Meeting ...... 21 3.1.9. Training Course – The importance of social media in the democratic participation of youngsters ...... 21 3.1.10. 2nd edition of the training "Media Literacy and Journalism: pedagogical practices with the media and about the media" ...... 22 3.1.11. Oeiras Meeting – Digital Citizenship ...... 22 3.1.12. IAC – Child Support Institute Activities ...... 23 3.1.13. European Study eu Kids Online ...... 23 3.1.14. ICILS 2018 – International Computer and information Literacy Study ...... 24 3.2. AWARENESS ACTIVITIES DEVELOPED TROUGHOUT 2020 ...... 25 3.2.1. School Campaign – School Day for Nonviolence and Peace by SeguraNet ...... 25 3.2.2. Workshop: Video games, esports: features, risks, benefits and strategies ...... 25 3.2.3. Safe Remote Learning in Times of Lockdown – Campaign for Students on National Television ...... 26 3.2.4. Safety Recommendations for Distance Teaching (E@D) ...... 26 3.2.5. Awareness Campaign “Study at Home: Tips to Keep You Safe” ...... 27 3.2.6. School Support Website ...... 27 3.2.7. Summer Campaign Activity by CIS|FCT (July 2020) ...... 28 3.2.8. Digital Citizenship in the Portuguese Curriculum ...... 28 3.2.9. The Physical World and the Digital World: Youth Rights ...... 29 3.2.10. MOOC on Artificail Intelligence in education for Portuguese Educators ...... 29 3.2.11. European Cybersecurity Month – Campaign in Schools ...... 30 3.2.12. eSafety Label Project by SeguraNet...... 30 3.2.13. Etwinning Project by SeguraNet ...... 31 3.2.14. ICT Competence Centre by SeguraNet ...... 31 3.2.15. Regional Governmet of the Autonomous Regions by SeguraNet ...... 32 3.2.16. SeguraNet Challenges Competition ...... 32 3.2.17. MOOC “Bullying and Cyberbullying Prevention & Action” – Outcomes of the 2nd Edition .... 33 3.2.18. Badge”School without bullying | School without violence”...... 34 3.2.19. Short-term Training Course – Bullying and Cyberbullying – Prevention and Action ...... 35 3.2.20. Information and Communication Clubs – C.I.C. – Online Space ...... 35 3.2.21. Training Courses - Citizenship and Digital Security: intervention projects in a school environment by Seguranet ...... 36

3.2.22. Training Course "Security, Defence and Peace” ...... 36 3.2.23. Digital Academy for Parents ...... 37 3.2.24. Survey on Cybersecuraty in Distance Education ...... 37 3.2.25. Cicle of webinars «Month of Gaming and eSports» by IPDJ ...... 38 3.2.26. Webinars | Training sessions «Guide to online dependencies» ...... 39 3.2.27. Workshop: Video games, esports: features, risks, benefits and strategies ...... 39 3.2.28. NAVEG@S EM SEGURANÇA? by IPDJ ...... 40 3.2.29. Monitoring the Implementation of National Youth Plan with Partners ...... 40 3.2.30. ALTICE Volunteering Scheme by ALTICE Foundation ...... 41 3.2.31. Safe Internet Helpline at Schools Campaign ...... 41

4. INFORMATIVE & EDUCATIONAL RESOURCES ...... 42 4.1. eBook – Guide to a safe Internet by CIS | FCT ...... 42 4.2. Publicidade dirigida a menores nas plataformas de vídeo na Internet by CIS|FCT ...... 43 4.3. Guia: Dependências Online. Orientações para a Gestão Saudável dos Comportametos Online by CIS|FCT ...... 44 4.4. Media Móveis – Selfies, Sexting, Autoimagem by CIS|FCT ...... 44 4.5. TIPS about the safe and responsible use of the Internet by CIS | FCT ...... 45 4.6. Grandpa is Online by CIS|FCT ...... 45 4.7. MEDIA@ÇÃO – Build your own video online by CIS|FCT & SeguraNet ...... 46 4.8. ZigZaga na Net by CIS | FCT & SeguraNet...... 46 4.9. Ilustrations for ZigZaga na Net by CIS|FCT ...... 47 4.10. Videogame – “Eu e os Outros” by CIS |FCT ...... 48 4.11. #OnlineDatingViolence Campaign by CIS | FCT ...... 48 4.12. SELMA – Eliminating Online Hate Speech (resource in Portuguese) by SeguraNet ...... 49 4.13. Applications for mobile devices and innovative strategies in Education by SeguraNet ...... 50 4.14. Fight the Virus – Game and Ideas for Families by SeguraNet ...... 50 4.15. SeguraNet Contest on Educational Resources by SeguraNet ...... 51 4.16. Home Study Campaign: Tips to Stay Safe by SeguraNet ...... 51 4.17. Home Study Animations: Tips to Stay Safe by SeguraNet ...... 52 4.18. Home Study: Safety Recommendations ...... 52 4.19. Resources for Volunteers Training by IPDJ ...... 52 4.20. NO FAKE infographics by IPDJ ...... 53 4.21. Videoclip #NoFake | Abre a Pestana! | PT version by IPDJ ...... 54 4.22. Videos made by «Navegas em segurança» young volunteers and published on CJL Facebook, within the framework of Navegas em Segurança in 2020 ...... 54 4.23. Video Hate speech and Fake News| What can we do | Infografics by IPDJ ...... 55 4.24. Manual | Digitization and climate | Environmental awareness in the digital world - Portuguese version of an Austrian publication. Handbook for young people, teachers and educators by CIS|FCT & IPDJ ...... 55 4.25. Greening Youth information Services by IPDJ ...... 56

5. YOUTH PARTICIPATION ...... 56 5.1. The Portuguese Digital Leaders Initiative ...... 56 5.2. Portuguese Digital Leaders attend Virtual Educa Connect 2020 ...... 59 5.3. the Digital World and the analogue reality: youth rights ...... 59 5.4. Awareness Actions in Cantanhede ...... 60 5.5. Digital Leaders in Action ...... 61 5.6. NAVEG@S Youth Volunteer Scheme ...... 62 5.7. No Hate Speech Network ...... 62

6. NATIONAL COOPERATION ...... 62 6.1. PT SIC ADVISORY BOARD ...... 62 6.2. DEVELOPING A STRONG NETWORK OF PARTNERS ...... 63 6.2.1. INCODE.2030 and the #SOMOSTODOSDIGITAIS ...... 63 6.2.2. Informal Media Literacy Group by DGE & CIS|FCT ...... 64 6.2.3. MEDIA@ÇÃO Workgroup ...... 65 6.2.4. Realiza.te Project – Intermunicipal Community of Coimbra ...... 65 6.2.5. Safe Internet Initiative - Commission for the Protection of Children and Young People - Sintra Ocidental ...... 66 6.2.6. Programa escolhas – “O Grande Quiz | 20 Anos de escolhas” ...... 67 6.2.7. Training Course: Human Rights Matter - Educate, Promote & Protect! (November 2020) ..... 68 6.2.8. SICAD – “Recycling Training Program “Eu e os Outros” (December 2020) ...... 69 6.2.9. SICAD – working group on gaming ...... 70 6.2.10. PT-NO iniciative by the National Commission for the Promotion of Rights and Protection of Children and Young People ...... 70 6.2.11. ALTICE Foundation & Public Security Police ...... 70 6.2.12. DECOJovem Program ...... 71 6.2.13. Cybersecurity Month and Anti-Bullying Month ...... 71 6.3. NATIONAL CONFERENCES & SEMINARES ...... 72 6.3.1. ePrivacidade Trocada por Miúdos (January 2020) ...... 72 6.3.2. 11th General Course on Cybersecurity (February 2020) ...... 72 6.3.3. LE@D Talk - CyberSecurity: Families and schools (April 2020) ...... 73 6.3.4. Webinars on Safety in Distance Learning (April/ May 2020) ...... 73 6.3.5. SintraES + Project – Reflect on the care to be taken in distance Learning (May 2020) ...... 74 6.3.6. 7 days with the media – 8th edition (May 2020) ...... 75 6.3.7. SICAD Conference – “Crescer num mundo digital – estratégias preventivas” (June 2020) ..... 75 6.3.8. GOOGLE Portugal – Machine Learning Workshop for policy makers (June 2020) ...... 76 6.3.9. Webinar on Digital Payments (July 2020) ...... 76 6.3.10. Counter@ct Seminar (September 2020) ...... 77 6.3.11. Webinar on Cybersecurity in Financial Transactions (October 2020) ...... 77 6.3.12. The implications of social networks in the lives of children and young people – Dge Webinar (October 2020) ...... 78 6.3.13. II Global Stop Cyberbullyin Telesummit (October 2020) ...... 79 6.3.14. Conference ROAR - Challenges in providing support to victims of cybercrime (November 2020) ...... 80 6.3.15. Fight against disinformation:launch of the true or lie pedagogical game (November 2020) 81 6.3.16. C-DAYS 2020 – Online Conference (November 2020) ...... 81 6.3.17. Webinar PACTOR Kids – Eu Consigo! Como Promover comportamentos online saudáveis na criança? (December 2020)...... 82

7. INTERNATIONAL COOPERATION ...... 83 7.1. DEVELOPING A STRONG NETWORK OF PARTNERS ...... 83

7.1.1. Safer Internet Day in Cape Verde (February 2020) ...... 83 7.1.2. Parents Meeting – Colégio São francisco de Assis – Luanda Sul – Angola (June 2020) ...... 84 7.1.3. Portuguese Youth Participation on the 4NSEEK Project ...... 84 7.1.4. FACEBOOK – Parents Portal ...... 85 7.1.5. Portuguese Collaboration on the BIK - Third BIK Map Report ...... 85 7.1.6. ERYICA- European Youth Information and Counselling Agency ...... 86 7.2. INTERNATIONAL/ EUROPEAN CONFERENCES & SEMINARS ...... 88 7.2.1. BetterNet Lab – Moving away from sluts & Macho’s online (January 2020) ...... 88 7.2.2. EuroDIG (June 2020) ...... 89 7.2.3. Virtual Educa Connect – international Virtual Meeting (July 2020) ...... 89 7.2.4. CERT-EU 2020 Annual Conference (September 2020) ...... 90 7.2.5. 13th European Forum on the Rights of the Child (September 2020) ...... 91 7.2.6. MIL Week Eryica European Webinar “Media and Information Literacy in Formal and Non- formal Education” (October 2020) ...... 91 7.2.7. Expert Group on Safer Internet for Children – 5th Meeting (November 2020) ...... 92 7.2.8. Digital Citizenship Education Days (November 2020) ...... 93 7.2.9. Participation of Portuguese young people in the Safe Internet Forum (November 2020) ...... 94 7.2.10. European Day for the Protection of Children from Sexual Exploitation and Sexual Abuse (November 2020) ...... 95 7.2.11. IGF – Internet Governance Forum – (November 2020) ...... 96 7.2.12. B-BICO webinar – How to create a better internet for kids and young people (December 2020) ...... 97

8. PT SIC OPERATIONAL LINES ...... 98 8.1. LINHA INTERNET SEGURA (HOTLINE AND HELPLINE) ...... 98 8.2. PT SIC LINHA INTERNET SEGURA – AWARENESS RAISING ...... 101 8.2.1. LIS Awareness Raising Campaign in Parnership with DGE ...... 101 8.2.2. Portuguese Safer Internet Helpline Training and Awareness Sessions ...... 102

9. MASS EVENTS ...... 105

10. PT SIC MERCHANDISING ...... 105

11. ONLINE PRESENCE ...... 105 11.1. WEBSITES & BLOGS ...... 105 11.1.1. INTERNET SEGURA (WWW.INTERNETSEGURA.PT)...... 105 11.1.2. SEGURANET (WWW.SEGURANET.PT) ...... 106 11.1.3. ALTICE FOUNDATION WEBSITE (https://fundacao.telecom.pt/Site/Pagina.aspx?PageId=1975) ...... 106 11.2. SOCIAL MEDIA ...... 107 11.2.1. CIS|FCT Facebook ...... 107 11.2.2. CIS|FCT Instagram ...... 107 11.2.3. CIS|FCT Youtube chanel ...... 108 11.2.4. SEGURANET Social Media ...... 108 11.2.5. IPDJ Facebook Page ...... 109 11.2.6. MICROSOFT Facebook Pages ...... 109

12. MEDIA COVERAGE & PROMOTIONAL ARTICLES ...... 110 12.1. OVERVIEW ON MEDIA COVERAGE ...... 110 12.2. PROMOTIONAL ARTICLES ...... 110 12.2.1. Forum Estudante ...... 110 12.2.3. Better Internet for Kids Platform – Digital Articles ...... 112

12.3. PUBLIC FIGURES STRATEGY ...... 115

ANNEX I - Safer Internet Day 2020 – press kit ...... 116

ANNEX II - Evaluation of the programme Navega(s) em Segurança(?) – 2020 ...... 132

0. OVERVIEW OF PT SIC V ACTION IN 2020

This report on the development of the PT SIC V Action (2018-PT-IA-006), corresponding to the period from 01-01-2020 to 31-12-2020, and it is an integral part of the Final Technical Report.

The Portuguese Safer Internet Centre (PT SIC) – Centro Internet Segura - is a partnership of six organizations which core work and expertise are relevant in making the Internet a safer place. PT SIC is co-funded by the European Commission, through the Connecting Europe Facility (CEF), and part of the Insafe network that encompasses thirty more European Centres of its kind, focusing on three main areas – awareness raising, helpline and a hotline.

Throughout the last 12 months, PT SIC developed awareness raising initiatives and tools to empower children, youngsters and people in general to keep themselves safe on the Internet. The awareness centres kept on developing engaging new resources to promote awareness.

To celebrate the Safer Internet Day 2020, and based on the “Together for a better Internet”, call to action, PT SIC consortium developed a Seminar to discuss Cyberbullying, naming this seminar “Faz delete ao ciberbullying” (Delete cyberbullying).

To discuss this topic, PT SIC invited experts who contributed with their perspective on this theme. The seminar was held in two moments:

 During the morning, the Seminar was addressed to the Educational Communities, with special focus on children and young people, with the presentation of PT SIC theatre play “ID A tua Marca na Net”;  During the afternoon, the Seminar targeted all local and regional stakeholders of PT SIC. This moment took place in the Auditorium of Forum Picoas, between 14:00 PM 18:00PM with a closing event - Digital Get Together – to promote networking and the visit to the Linha Internet Segura exhibition.

In these two moments more than 400 participants were involved.

The Minister of Education, Tiago Brandão Rodrigues and the Minister of State, Economy and Digital Transition, Pedro Siza Vieira, visited Artur Gonçalves School Cluster, in Torres Novas, in the Safer Internet Day 2020 where they were informed about the several projects that this educational community develops highlighting the Digital Leaders initiative.

This period was also particularly active regarding youth participation. Digital Leaders promoted several initiatives in their schools.

Under the partnership between the Polytechnic Institute of Santarém, in Portugal, and the University of Santiago, in Cape Verde a strong action was held in February 2020 to celebrate the Safer Internet Day 2020.

PT SIC also had to adapted its work to the pandemic and lockdown measures implemented in Portugal since March 2020.

The coronavirus disease pandemic is of a scale most people alive today have never seen. During this time, Safer Internet Centres have been providing an excellent source of localised help and advice in responding to some of the online challenges which COVID-19 presented.

Clearly there are a lot of risks and concerns, but as a consortium we need to support families, children, young people, and teachers, so we focused our activity much more online taking in consideration the changes introduced by distance learning .

In this regard, how Portugal got along with this completely unusual situation and how did we address it?

In Portugal, schools closed on March 13 and we had to reframe our work to address the current crisis. Classes were broadcasted on National TV and there was a straight collaboration with Youtube where a specific channel was opened with more than 6 000 resources to support students and teachers. Meanwhile, the Portuguese Ministry of Education developed a website with a set of resources and guidelines to support schools.

When Portuguese schools face-to-face activities were suspended, the General-Directorate for Education (DGE), in collaboration with the National Agency for Qualifications and Vocational Education (ANQEP), set up an ONLINE site (http://apoioescolas.dge.mec.pt), with a set of resources to support schools in the use of distance learning methodologies that enable them to continue with the teaching and learning processes.

Within INCoDe.2030 framework, the initiative “We are all digital” (“Somos Tod@s Digitais”) was developed to help the Portuguese population with less digital skills to better deal with social isolation. This initiative provided a free helpline (800 100 555) to support the safe and responsible use of digital solutions that allow communication and access to services online.

In parallel, were also made available online tutorials on the use of applications such as Skype, WhatsApp, Facebook, Messenger, Instagram.

PT SIC through CIS | FCT collaborated in the design of the training sessions targeted to volunteers recruited form universities, who had the responsibility to operate this specific helpline.

“Avós na Net” (grandpa online) is another example of a resource that was launched during the confinement. It is a mini-series of 6 episodes that features the adventures of a grandfather and a grandmother and their grandchildren when dealing with the digital world. In an intergenerational perspective and based on humor, very well know Portuguese actors address topics like privacy, social media; Hate Speech and online dating.

This series, aims to promote the use of the Internet among the senior population in a safe and responsible manner, highlighting the benefits and opportunities that technology offers for their well-being.

Regarding teachers and parents two important collaborations were established. A join effort was made with the National Cybersecurity Center to provide a specific set of recommendations and guidelines to be taken into account when using technologies that support distance learning, namely safety recommendations about ZOOM, Moodle, Microsoft Teams and Google Classroom.

Within the scope of the National Data Protection Commission, guidelines were issued with the aim of protecting personal data and understate the impact on the rights of the respective holders. These recommendations and guidelines were sent to all school clusters and made available online.

During 2020, and due to the semi-confinement, several online training sessions and resources for remote learning were promoted by the Ministry of Education, like six webinars with well- known experts. Overall, these webinars covered ethical and safety issues such as:

 Safe use of online learning platforms  Communication management and relationships in distance learning  Data protection  Copyright and disinformation  Ethics and responsibility in remote teaching  Cybersecurity

The webinars are about 40 minutes long and took place on Zoom. Simultaneously, they were livestreamed and are now available online and were attended by more than 3 000 teachers.

In times of confinement, remote teaching and learning has become the new normal.

To ensure that this was carried out in a safe and secure way, it was launched a nation-wide awareness campaign targeted to students, called: #Home Study (#estudoemcasa). This campaign of animated videos promoting digital citizenship was shown during the breaks of the online learning classes broadcasted on national TV (RTP Memória).

It is worth mentioning that it was also made available online a set of cartoons addressing several recommendations as: "respect others"; "respect copyright"; "be mindful of your digital footprint"; "protect your personal data"; "be careful with what you download"; "protect your passwords" and "think before sharing".

In April, PT SIC partner the Portuguese Institute for Sports and Youth (IPDJ) launched a new portal https://ipdj.gov.pt meant to be more accessible, more complete and user friendly, with faster and more intuitive navigation.

To face the challenges created by Covid 19 pandemic and the lock down situation PT SIC through IPDJ included in the campaign #SERJOVEMEMCASA (Being young at home – a campaign to encourage and promote online projects by and for young people) many awareness activities, focused on young people, addressing topics such as fake news, cyberbullying, internet of things, hate speech, social networks, cyberdependence and others. Having peer training and information as a background, it was young volunteers who created new resources and delivered most of the online sessions.

Trainings and promotional actions were also made online to help youth workers and educators in the development of their work under the new conditions.

From April till August 2020, the young volunteers of Naveg@s Program organised 15 webinars and awareness online sessions, to address issues like fake news, human rights online, social

media, hate speech online, Cyberbullying and data protection. Besides raising awareness about COVID-19, this initiative encourages the practice of organized volunteering, which stimulates young people skills and allows them to perform tasks for the benefit of the community.

During the year, PT SIC, through ALTICE FOUNDATION, held awareness sessions in schools and senior universities. These sessions covered children, youth, adults and seniors in Continental Portugal and islands. In addition to these sessions, the theatre play “ID2.0 – A Tua Marca na Net” was shown for a total of 40 sessions, having been seen by 7 682 young people, adults and seniors.

Throughout the reporting period, PT SIC also collaborated with several national, international and European partners to promote awareness raising activities for Portuguese speaking communities and to make Internet a Better Place.

The Safer Internet Forum 2020 theannual European conference, organised by European Schoolnet toke place online, with the theme: “Digital (dis)advantage: creating an inclusive world for children and young people online”. Two young Portuguese people participated in this event with a great emphasis.

Regarding the Portuguese Safer Internet Helpline and hotline – LINHA INTERNET SEGURA – it is also to highlight the good practices in COVID times.

With social isolation and the fact that people had to work remotely from home, and rely more on Internet to maintain social interactions with family and friends, in Portugal was noticed an increase of Cyber enabled crime, mainly cases of ransomware, phishing and sextortion.

To cope with this situation, the helpline posted on social media multiple notifications with information about cybercrime trends and tips on how to avoid or how to react if people were being victim of different types of cybercrime.

On the other hand, the helpline maintained close cooperation with schools and was able to do several awareness sessions online, to students in different parts of the country.

Due to the specific work that the helpline and hotline do, it is also important to acknowledge how they managed to be in compliance with government orders declared by the state of emergency.The main goal was to maintain the services, even though the staff and volunteers were working from home. To maintain business continuity, on a first phase were given smartphones to the volunteers in order for them to receive calls at home, which enabled the helpline to be fully operational accomplishing the same working hours (9h00 to 21h00 on weekdays).

Regarding the Hotline and the important role on combating Child Sexual Abuse Content Online, it was possible for the Hotline manager to be at the office to do the illegal content assessment.

During the all year Linha Internet Segura was committed in reinforcing the digital presence and the distance support.

For that purpose, it was acquired a call centre software that enables collaborators to take calls from home via their mobile devices. The software also ensures that new volunteers can do their

mandatory training without leaving their houses, for example they can do the active listening of incoming calls via the platform.

Regarding the training of new staff and volunteers the basic training has been transformed from b-learning format to e-learning. This solution not only enabled the helpline to comply with health security measures but also enabled to recruit volunteers from all over the country.

1. INSAFE & INHOPE NETWORKS

Insafe is a network of national nodes that coordinate Internet safety awareness in Europe. The network interacts with industry, schools and families in the aim of empowering people to bridge the digital divide between home and school and between generations. Insafe seeks to raise Internet safety-awareness standards and support the development of information literacy for all and also is the organizer of the Safer Internet Day in Europe, observed annually in February, where more than 100 countries mark the day by developing awareness raising activities.

Inhope is the International Association of Internet Hotlines and coordinates a network of Internet Hotlines all over the world, supporting them in responding to reports of illegal content to make the Internet safer. Since 1999 it has grown to a network of more than 48 Hotlines across the globe. The main task of these hotlines is to combat online child sexual exploitation and child sexual abuse material (CSAM) and also to suppress contents that promote racism, xenophobia and violence.

2. PORTUGUESE SAFER INTERNET CENTRE (PT SIC)

2.1. CONSORTIUM

The PT SIC is a partnership of six entities, namely:

Fundação para a Ciência e a Tecnologia, I.P. (FCT) is the coordinator of PT SIC Consortium and is the main funding agency for research in Portugal. FCT has also the mission of coordinating the policies for the Information Society and mobilizing it through dissemination, qualification and research activities. Besides, FCT has a major role in promoting ICT development and ICT literacy.

Directorate-General for Education (DGE) is the central administration body of the Portuguese Government from Ministry of Education which is responsible for the execution of policies related with the pedagogical and didactical dimensions of pre-school, primary, secondary and extra- curricula education. DGE also promotes innovative initiatives that stimulate critical thinking and scientific literacy in articulation with the national Curriculum.

DGE is also responsible for promote Digital Citizenship and Media Literacy in schools and has been working on online safety awareness since 2004 with the school community through SeguraNet Awareness Centre. Internationally, DGE is responsible for the eTwinning, eSafety Label Project, SELFIE and FCL project, among others; and has a strong participation in European Projects through the relationship with the European Schoolnet and Council of Europe.

Portuguese Institute for Sports and Youth (IPDJ) is a public institute which mission is to run an integrated and decentralized policy in the areas of sport and youth, in close collaboration with public and private entities, particularly with sports’ organizations, youth and student associations and local authorities, and also the promotion of scientific and technical knowledge particularly concerning ICT, as a way to prepare, train and support the community, mostly young

people. Nationally, IPDJ acts as a coordinator of Youth Information Points Network, Youth Information Helpline, and ensures the monitoring of the National Youth Plan.

Altice Foundation is a non-lucrative organization, created and funded by Altice Portugal, the Telecommunications Operator Leader in Portugal. In the social dimension, Altice Foundation is a fundamental pillar, with a priority focus in the areas of Entrepreneurship, Education and Culture. The contribution of Altice Foundation to the Information Society and access to Information and Communication Technologies also materializes through the encouragement of personal digital capacities development, in particular the support to citizens with special communication needs.

Microsoft Portugal is part of Microsoft Corporation with a key role in spreading of information technology usage and the promotion of digital inclusion with a strong input in educational activities. Security is one of the areas where Microsoft has been working with public and private institutions to promote the safe usage of information technologies.

APAV – Associação Portuguesa de Apoio à Vítima is a private charitable organisation, recognised by law with statutory objective to inform, protect and support citizens who have been victims of crime. It is a non-profit organisation assisted by volunteers, which supports victims of crime, in a personal, sensitive and professional way, through the provision of free and confidential services.

APAV believes that the statute of the victim of crime must be fully acknowledged, valued and effective and works to achieve this goal in Portugal and beyond. The mission of APAV is to support victims of crime, their families and friends by providing free and confidential quality services and to contribute to the improvement of public, social and private policies centered in the statute of the victim.

2.2. MISSION & STRUCTURE

PT SIC was created in 2007 under the strategic orientation to assure privacy and security in the use of the Internet, more specifically, to guarantee that all the citizens are able to access and to manage tools that can protect them from the risks that might derive from the use of the Internet.

The main goals of the project are:

 To promote the safe use of the Internet;  To raise awareness in society for the risks associated to the use of the Internet,  To report illegal contents in the Internet;  To minimize the effects of illegal and harmful contents.

To achieve its goals, PT SIC divides its work in four main functions:

a. Generic Awareness Centre – CIS|FCT – with an objective to educate and raise awareness among the general public about online safety. This work is led by FCT when it comes to the general public. b. School Awareness Centre - SeguraNet - with a particular focus on raising awareness of children, parents and teachers on how to stay safe online. DGE is responsible for this

Awareness Centre promoting teachers training and awareness raising sessions, schools campaigns, educational resources and Digital Citizenship initiatives (Digital Leaders, SeguraNet Challenges, among others). c. Hotline – Linha Internet Segura operated by APAV for the public to report illegal content on the Internet in an anonymous way. After receiving a report, the hotline works in partnership with the online industry, law enforcement, government and international partners to eliminate or diminish the accessibility of this content, specifically child pornography images hosted anywhere in the world. d. Helpline – Linha Internet Segura, provided by APAV, helping children, young people and adults with any online safety issues they may face themselves.

In order to accomplish PT SIC mission, every effort is made to produce inventive, educational and appropriate tools, resources and campaigns to engage and motivate children, young people, teachers, social workers, adults and seniors to consider their own online safety. It’s also recognized the need to build and strengthen a network with all the stakeholders that are involved in Internet safety and security – public and private institutions and third-sector organizations – in cooperative spirit and reinforcing a positive message about the use of online technologies.

Like so, PT SIC counts with two consultancy bodies to better design and prepare its resources and campaigns:

a. The Digital Leaders initiative for Portuguese schools aims to improve Digital Citizenship and Media Literacy competences, through the development of non-formal training sessions promoted by students (aged 9 to 18) within their educational community, during the school year. In each school there are at least one teacher responsible for the students and the activities. This initiative will have two main dimensions addressing the following target groups:

. “Young Digital Leaders” – aiming at students attending primary schools - each team is set up by a teacher and all the students in a class (aged 6 to 10);

. “Digital Leaders” – aiming at students attending lower, up-lower and Secondary Education (Aged 10 to 18).

Digital Leaders act as privileged counselors for both awareness centre, in their own educational communities and also took part in several national and international initiatives.

b. The Advisory Board – This organ comprises entities and personalities with a recognized know how and responsibilities in the development of Information Society in Portugal, as well as youth and children rights and protection. In the reporting period, the group met 2 times online (10-09-2020; 03-12-2020) and mantaines 22 institutions.

3. AWARENESS RAISING & EDUCATIONAL ACTIVITIES

3.1. SAFER INTERNET DAY ACTIVITIES IN 2020

3.1.1. Overview of Safer Internet Day 2020

PT SIC commemorated Safer Internet Day (SID) 2020 by promoting a series of activities and resources. The planning started early to organise an event called "Delete Cyberbullying" which encountered a wide audience, both among the general public and among policymakers who have an influence on the internet governance sphere in the country.

In line with the SID slogan, "Together for a better internet" – which emphasises that all stakeholders have a role to play in guaranteeing a safe and empowering digital space for children and young people – the Portuguese event was based on the premise that combating Cyberbullying is shared responsibility.

“Delete cyberbullying” – Portuguese Safer Internet Day Seminar

On 11 February PT SIC celebrated Safer Internet Day, dedicated to the theme "Delete cyberbullying!", in Lisbon where, besides national and international experts, a panel of young people reflected and discussed on how to prevent cyberbullying situations, identified the most permissive digital platforms and the tools available to report these situations. They were also invited to share with the audience good practices to create a healthy online environment.

Because PT SIC believes that a Better Internet is made with the active participation of young people, we highlight some of the conclusions of this debate.

What did youngsters tell us about Cyberbullying?

It is a form of systematic violence, from one person or several people over another person, using technologies, platforms and applications. It is an act like bullying without physical space. A deafening silence, in which no word is said, but the voice, the criticism, the threats don't come out of our head and, in that space, we can't erase. Cyberbullying is something thoughtful and done of own free will. It is intentional and repeated.

Where does Cyberbullying occurs more often?

Direct messaging platforms, especially those that allow anonymity. When people can hide their identity, everything is easier. They do not filter what they say, nor do they think about the consequences, how it can affect the other. We must not forget that cyberbullying is not only words, it is also pictures, videos, material that can be shared by countless people with the intention of hurting and humiliating.

However, we must not forget that online social media are feed by all of us. It is important to have our accounts private, and the industry should provide private profiles by default when we install the platforms on our devices. Society should put more pressure in order for industry to be more regulated, as well as the need to develop and make available educational content on specific subjects for its users.

Besides industry, who can help fighting cyberbullying?

Parents, no doubt about it. For lack of knowledge, sometimes they deny the use of social networks. The exclusion of children from the use of platforms can be a factor in being bullied. We all need to have a positive attitude towards technology. And it should start at home, in our group of friends. Alike for parents and young people, it is important to cultivate an open communication, where everyone can learn, meaning building a space of trust that allows the discussion of this kind of problems and the transmission of knowledge, in both directions.

Another aspect to be underline is the difference between theory and practice. Theoretically, in order to end the conflict, it is necessary to stop threats and criticism. In practice it is important to understand the impact of the consequences of cyberbullying on both the victim and the aggressor and to avoid recurrence behaviours and traumatic situations.

To be successful in building a reflection that mirrors the perspective of young people, their needs, their difficulties is halfway to bridge the gap with those who have responsibility to solve this issue.

In your opinion, what else could be done to combat cyberbullying?

More awareness sessions for all ages. Use non-formal peer-to-peer education, based on the debate triggered by videos or other resources. These sessions promote a safe environment and allow us to talk about all subjects without filters. Communication is enhanced as we identify with each other. Age proximity helps in the discussion and clarification of issues. Through sharing experiences, it is easier to learn.

Develop critical thinking, meaning to know the benefits of using the Internet but also recognize the risks and the consequences from unsafe online practices.

From a peer to peer perspective, what advice would you leave?

To share, knowing that it's not easy. To share with someone you trust, parents, friends, teachers. The listener should have an attitude of empathy and openness towards the victim, so they feel confident and secure to share the situation they are experiencing. And then assess whether the situation should be reported and for that it is important to collect evidences, such as screen shots from the offensive messages and images. And last but not least, to know the availability of tools and mechanisms to deal with this reality and where we can report. https://www.youtube.com/watch?v=0UrYqEEpqNc

3.1.2. Safer Internet Day 2020 – AE Torres Novas receives a visit from Ministers

To mark Safer Internet Day, the Minister of Education, Tiago Brandão Rodrigues and the Minister of State, Economy and Digital Transition, Pedro Siza Vieira, visited the headquarters of the Artur Gonçalves School Group, in Torres Novas, where they were informed about the several projects that this educational community develops.

The two ministers participated in some of the awareness-raising actions, scheduled to celebrate Safer Internet Day although these celebrations in schools continued throughout February. According to one of the students, attending the 4th year of Primary School, “[...] what we need to know is that there are millions of people on the Internet: some are bad and others are good and we have to protect ourselves from the bad. "

Through their interventions, students revealed that they have been involved in actions that contribute to preventing and reducing situations of abuse and violence online not only among peers, but also with families. In addition to the sessions, moderated by the students, other moments of awareness were held, promoted by the parents' association, in collaboration with the Practical Police School and the Public Security Police.

It should be noted that, like the Artur Gonçalves School Group, in Portugal, more than 400 School Groups registered their activities on the SeguraNet school campaign webpage.

Reporting record.

3.1.3. Safer Internet Day Campaign on Schools

SeguraNet, as the Portuguese Awareness Centre for the school community, launched the Portuguese Schools´ campaign Safer Internet Day 2020 with the support of a website in which the schools place their georeferenced and their activities during the month of February (https://www.seguranet.pt/fevereiro2020/).

Around 400 schools and clusters registered its initiatives, but it is known that some schools held events without registering on the platform. Municipalities were also involved in the event to

ensure the participation of schools under their remit. Portuguese schools abroad and schools Autonomous Regions of Madeira and Azores also registered the initiatives.

SeguraNet awareness raising sessions and workshops were also held by the experts network from the ICT Competence Centers and DGE and Autonomous Regions of Madeira and Azores by SeguraNet Ambassadors .

3.1.4. Safer Internet Day Contest

On the occasion of the Safer Internet Day celebration, IPDJ launched a contest for young people, aged 12 to 30 years, consisting of making a work in the areas of design/photography, video and music on the issue of Fake News.

Fake news are an increasingly frequent phenomenon, enhanced by online platforms, which can be seen as a threat to free and informed debate and also to people's lives. By participating in this competition young people were invited to contribute to counter this phenomenon by creating a meme, a video or music/song that promotes the critical and responsible consumption of the information we receive via the internet.

The winning works were subsequently published on social media, as part of the Iberian Campaign NO FAKE - DON'T FAKE ME, carried out jointly with the members of ERYICA's Iberian working group.

3.1.5. Theatre Play “ID2.0 – A Tua Marca na Net”

In 2012, recognizing the importance of the project “Comunicar em Segurança”, Altice Foundation developed an initiative that made possible to reach out to young people in a playful and creative way.

Through the theatre play “Não faças aos outros …" (Do not do to others ...) starring actors Pedro Górgia, Alexandre da Silva and Vicente Morais, young people from all over the country watched the play that addressed the issues of bullying and cyberbullying.

After this first successful initiative, in 2013 a new play was developed - "O que estás a fazer?!” (What are you doing?!), focusing on Internet privacy and information sharing.

In 2014/2015, there was a new investment and new contents were developed for a new theatre play. "Like, um clique pode mudar a tua vida” (Like, a click can change your life), was then promoted.

Since 2015/2016, the Theatre Play “ID2.0 – A Tua Marca na NET” has been exhibited with the objective to transmit good practices for the use of the Internet in a playful and fun way. Through the dramatization with known actors, basic concepts and tips of online safety are transmitted in a playful and fun way, this theatre play has been proven as a great way to raise awareness for different public, especially younger targets.

During February 2020, Altice Foundation promoted the Theatre Play “ID2.0 – A Tua Marca na NET” in 8 Theatres that were seen by 1.938 students.

For more information about the Theatre play: https://www.facebook.com/Idatuamarcananet/ https://www.instagram.com/idatuamarcananet/?hl=pt

3.1.6. Volunteering Scheme by Altice Foundation

During February, using a volunteer scheme involving Altice workers in partnership with Law Enforcement Agency (PSP), Altice developed several awareness sessions regarding online safety issues and smartphone usage. These sessions targeted not only students but also parents, carers and senior citizens.

During February, a total of 74 awareness sessions were developed on schools, gathering a total of 2.088 participants from 12 schools.

The resources used for these sessions can be seen at: https://fundacao.telecom.pt/Site/Pagina.aspx?PageId=2047

3.1.7. Safer Internet Day Event @ MICROSOFT

Throughout the month of February 2020, Microsoft promoted a series of initiatives to raise awareness about the safe use of the internet.

To celebrate Safer Internet day, on the 11th of February, Microsoft, GNR and NOS carried out training actions in 8 NOS theaters across the country (Almancil; Braga; Cascais; Évora; Montijo; Coimbra; Aveiro; Paços de Ferreira), as well as from GNR’s mission in Timor. In the NOS movie theaters there were present about 1500 students. After the main session, all rooms were connected via Teams to watch the presentations of Microsoft, GNR and NOS taking place in Cinema NOS Cascais.

In addition, throughout February, about 100 Microsoft volunteers conducted training actions directly in Portuguese schools to children and young people from the 1st cycle to secondary education (from 6 to 18 years of age) on online security. There were more than 600 actions with schools and companies, with about 22.000 participants across the country

3.1.8. Safer Internet Day Event @ Funchal – Digital Citizenship Meeting

On the 18th February 2020, within the scope of the Safer Internet Day 2020 celebrations, the Regional Directorate for Education of the Autonomous Region of Madeira, together with the Innovative Learning Environments team, promoted the Digital Citizenship Meeting, in Funchal, at the Dr. Eduardo Brazão de Castro Elementary School for the 2nd and 3rd learning cycles.

This meeting was mainly conceived for Heads of Schools/Teaching establishments, members of Executive Boards, Textbook Coordinators, teachers responsible for SeguraNet projects and school websites, ICT coordinators and coordinators of projects under the responsibility of the Regional Secretariat of Education but was opened to all teachers interested in this topic.

This meeting with 100 attendees, was targeted at Heads of Educational Institutions / Teaching Establishments, members of the Executive Councils, Coursebooks Coordinators, teachers in charge of SeguraNet projects and of the schools' web pages, ICT coordinators and project coordinators.

This event was attended by several experts who have contributed, with their perspective, on key-aspects related to the issues of Security and Digital Citizenship. See the event program here.

3.1.9. Training Course – The importance of social media in the democratic participation of youngsters

DGE held a training course intitled "The importance of social media in the democratic participation of youngsters", with training registration CCPFC/ACC - 100120/18, under the curricular component of Citizenship and Development - media domain, with a duration of 25 hours.

Children start their contact with social media earlier and earlier. It is common for them to use networks such as YouTube even before entering pre- school. It is important to prepare them for this inter-relationship with media, so that they can minimise the risks associated with their use and benefit from the opportunities offered by these platforms.

It aims at empowering teachers, students and their families to exercise an active citizenship in the digital age. More information.

3.1.10. 2nd edition of the training "Media Literacy and Journalism: pedagogical practices with the media and about the media"

The project on Media Literacy, an initiative that aims to enable teachers to develop activities in this area. This project has the peculiarity of having journalists and academic experts in the field of journalism, in the training of teachers, with the aim of contributing to the development of critical thinking of students, particularly about the reading skills and information analysis, in a critical and autonomous way.

The training sessions will have a theoretical component (8h) and practical (12h), with the objective of making available to teachers methodologies, resources and tools that they can use in the activities of Media Literacy, in the context of the classroom.

The 2nd edition of the training "Media Literacy and Journalism: pedagogical practices with the media and about the media" was launched on February and will cover 10 cities: Bragança, Braga, Figueira da Foz, Covilhã Santarém, Lisboa, Cascais, Setúbal, Sines e Lagos. https://cidadania.dge.mec.pt/media/noticias-e-eventos/formacao-literacia-para-os-media-e- jornalismo-esta-de-volta-inscricoes

3.1.11. Oeiras Meeting – Digital Citizenship

In a joint initiative of the City Council and the Municipal Police of Oeiras, the meeting Oeiras Cidadania Digital took place on February 29th, in the Auditorium of Escola Secundária Sebastião e Silva.

This meeting had a wide range of participants from different areas and it aimed at contributing to the rise and improvement of safe digital technology awareness not only among the participants but also the population in general. Two young Digital Leaders actively participated in one of the debate panels. This initiative was supported by SeguraNet Awareness Centre.

3.1.12. IAC – Child Support Institute Activities

As part of the SID 2020, IAC - Child Support Institute did several awareness sessions on online safety targeting teachers and students. During February, IAC also hold several awareness sessions about bullying: “Bullying, Não!” in schools targeting students, teachers, and parents.

The topic presented focused on the concept of bullying, promoting the development of skills to differentiate between bullying and other aggressive behaviours, and raising awareness of the different manifestations of bullying behaviours, offline and online.

With the PT SIC stamp, IAC launched the second volume of the "Alerta Premika! Online risk detected". This edition also brings a board game and a PICTIONET!

Ready to meet another adventure of Premika, the android of the future? "A risky ONLINE game! And now, Tiago?" is a story about reckless behaviour in online games. Tiago is ten years old and loves video games... and not anymore! He started playing at the age of six, first with his school friends, then with his friends' friends. Some time ago he got into an online team game without knowing the players. But Tiago thinks they're pretty cool, especially BlackShark. He knows everything about video games and Tiago is completely fascinated by this virtual friend. Is BlackShark really as cool as Tiago thinks?

3.1.13. European Study eu Kids Online

On the day marking Safer Internet Day, the results of the European study “EU Kids Online 2020: Survey results from 19 countries” were released.

Between 2017 and 2019, 25,101 children and young people, aged between 9 and 16, were surveyed in what concerns their digital experiences which covered issues such as risky situations such as cyberbullying, harmful content, misuse of personal data, excessive internet use, sexting messages and meeting people they know on the internet. According to the results, in Europe, the majority of children and youngsters use their smartphone to connect to the internet 'several times a day' or 'every day or almost every day', with a substantial increase in smartphone use and internet access compared to the 2010 study. In some countries, such as Portugal, the time children and youngsters spend online has more than doubled, and Portugal is also one of the countries where more children and youngsters are confident in dealing with risks: more than two thirds say they can react "always" or "often" to behaviours they do not like on the internet. Portugal is also one of the countries where respondents less associate risky situations with damaging outcomes.

In accordance to Cristina Ponte, professor at Nova University and coordinator of the Portuguese team of the EU Kids Online network, "these national quantitative results integrated in the broad panorama of 19 European countries helped to picture how Portuguese children and youngsters view themselves as digital users and what has been the influence of family and school intervention on safety and skills acquisition". Cristina Ponte adds that "it would be very good if these results on risks and opportunities were discussed, at home and at school, with children and young people to perceive the reasons behind the numbers."

The European study “EU Kids Online 2020: Survey results from 19 countries” involved the following countries: Belgium (Flanders), Croatia, Czech Republic, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Russia, Slovakia, Spain and Switzerland. The participation of Portugal in this study was supported by DNS.PT Association, the FCT and DGE.

Get the report at: http://www.lse.ac.uk/media-and-communications/research/research- projects/eu-kids-online/eu-kids-online-2020

3.1.14. ICILS 2018 – International Computer and information Literacy Study

According to the results of the ICILS 2018 international study, Portuguese youngsters consider that, they are better prepared to face, in a safe way, an increasingly digital world when compared with those from other countries.

This study, which involved 8th graders from 11 countries, aimed at finding out to what extent schools prepared students to deal with digital challenges. In the case of Portuguese youngsters, with regard to online safety, they stand out in three of the four studied parameters, standing out with values above the global average of the participating countries.

Portuguese youngsters report they recognise the importance of changing access passwords regularly (18% above the average) and recognise that they have learnt at school about the importance of checking the origin of e-mails and information they receive (23% above the average). In addition, 91% of the Portuguese youngster state that they have learned that it is necessary to proceed to logout when using computers shared with colleagues (10% above the average).

As for a responsible use of social media, the percentage achieved by Portuguese students (85%) was below of that of Finnish students (88%), but 10% above the average figure for the 11 countries participating in the study (75%).

However, and despite these results, only 1% of the students present in this sample considered that they are able to select the most relevant information and assess the usefulness and reliability of the information. Furthermore, Portuguese students follow the trend obtained by

other young people in various countries, still revealing difficulties in working independently with the computer, therefore, there is a need to reverse these results.

ICILS is an international study that assesses the digital literacy of youngsters aged between 13 and 14 years old, attending the 8th grade. In 2018, ICILS had the participation of 14 countries/educational systems, with Portugal participating, for the first time in this edition, with more than 3000 students from 215 schools across the country.

Note that the ICILS 2018 results were released on the same day the results of the EU Kids Online 2020 European study were also known: Survey results from 19 countries. Also, here Portugal is presented as one of the countries where most children and youngster show confidence in dealing with risks: more than two thirds say that they know how to react "always" or "often" to behaviours they do not like on the Internet.

3.2. AWARENESS ACTIVITIES DEVELOPED TROUGHOUT 2020

3.2.1. School Campaign – School Day for Nonviolence and Peace by SeguraNet

The 30th January 2020 marked the School Day for Nonviolence and Peace. Since Education for Peace, promotion of values such as respect, equality, tolerance, solidarity, cooperation and non-violence contribute for “A School without Bullying. A School without Violence”, School Cluster and Schools, as well as their communities, were invited to disseminate their initiatives and share the records of their developed activities, through the E-MAIL: [email protected].

These initiatives were shared through the channels “Escola Sem Bullying. Escola Sem Violência” and SeguraNet online channels.

3.2.2. Workshop: Video games, esports: features, risks, benefits and strategies

PT SIC through IPDJ promoted on the 21 February, as part of the IPDJ activities plan within the SICpt and with the collaboration of FEPODELE (Portuguese Federation for e-Sports), a workshop about Video games, eSports-features, risks, benefits and strategies. It took place at the IPDJ in the town of Faro, in the south region of Portugal.

Featured themes were: "Gaming and gamification", addiction to video games, myths about the gaming practice, benefits and risks of video games, strategies for parents and educators.

The tool Guide for Parents – The world of video games was used to support information and activities during the workshop. It was attended by 30 youth (social) workers and educators, whose evaluation was very positive, having asked for more actions like this.

3.2.3. Safe Remote Learning in Times of Lockdown – Campaign for Students on National Television

In times of lockdown, emergency remote teaching and learning has become the new normal. To ensure that this is carried out in a safe and secure way, SeguraNet launched a campaign targeted to students on national television and through the Ministry of Education channels.

DGE through PT SIC carried out a nation-wide awareness campaign entitled "Studying at home: tips to stay safe" aimed at students. Using a set of animated videos that promote digital citizenship, this campaign is shown during the breaks of the distance learning classes broadcasted on national TV (RTP Memória).

It is worth mentioning that SeguraNet also provided an awareness poster and an illustration gallery with several recommendations, so that students could remain safe during these unnatural pandemic home study times. The themes addressed in this campaign were, among others "respect others"; "respect copyright"; "be mindful of your digital footprint"; "protect your personal data"; "be careful what you install"; "protect your passwords"; "think before sharing"; "reliability of information".

3.2.4. Safety Recommendations for Distance Teaching (E@D)

DGE together with the National Cyber Security Centre, provided a set of specific security measures for the use of the Google Classroom and Meet platforms, in order to make their use in the context of distance learning secure.

Note that, previously, specific security measures for ZOOM, Moodle and Microsoft Teams platforms were also disclosed. In addition, various recommendations, to take into account when using technologies supporting distance learning were also released. https://www.seguranet.pt/pt/estudo-em-casa-recomendacoes-de-seguranca

3.2.5. Awareness Campaign “Study at Home: Tips to Keep You Safe”

The awareness-raising campaign "Study at Home: Tips to keep you safe" ran in March 2020 with the dissemination of am information leaflet and a picture gallery, containing a set of tips intended to raise awareness for the promotion of a safe environment during Home Study.

At a time when classes are no longer face-to-face but at a distance, various internet platforms and services are being used by teachers and students as a valuable educational medium to keep everyone connected and interacting.

Aware of the fact that nowadays part of our day is spent online, DGE, within the scope of the SeguraNet, alerts you to the importance of several precautions that should be respected when using Internet tools and services.

Visit the campaign page.

3.2.6. School Support Website

At a time when Portuguese schools face-to-face activities were suspended, DGE in collaboration with the National Agency for Qualifications and Vocational Education (ANQEP), set up a website (http://apoioescolas.dge.mec.pt) with a set of resources to support schools in the use of distance learning methodologies that enable them to continue with the teaching and learning processes.

This support should enable all children and youngsters:  to maintain regular contact with their teachers and classmates;

 to consolidate competences and acquired learnings;  to develop new learnings. The schools support activities were also made available on Facebook.

3.2.7. Summer Campaign Activity by CIS|FCT (July 2020)

The Municipality of Cascais, a region in the Lisbon district, collaborated once again with CIS | FCT by distributing promotional materials, these year due to COVID in the parks of the Municipality.

The initiative Summer in the Park sought to be a solution of the municipality to the crowded beaches and aimed to relieve the pressure on the coast, since the capacity of the beaches was limited due to the pandemic and was developed in close collaboration with the Directorate General of Health and included all the rules of this period of deconfinement.

In these spaces created in the green parks it was also possible to spread the towel to sunbathe, have a picnic, enjoy nature, use the showers installed to cool off, have lunch in the food trucks, among others, always following the safety rules. During the summer it was increasingly used by families and groups of friends.

More than 700 unities of CIS | FCT promotional material were distributed in the following places: Parque Marechal Carmona, Quinta da Alagoa, Jardim Quinta de São Gonçalo, Parque Urbano do Penedo, Quinta de Rana, Parque Urbano de Outeiro Polima, Praceta Gil Vicente - Quinta da Carreira, Jardim do Bairro das Caixas, Parque Palmela, Jardins da Parede, Bosque dos Gaios, Jardim da Alapraia, Pinhal da Costa da Guia, Forte Santo António.

This campaign activity targeted primarily the general public and aimed to raise awareness about the digital world and using the Internet safely. https://www.facebook.com/internetsegura.pt/photos/a.138011483004948/18927283441999 11/

3.2.8. Digital Citizenship in the Portuguese Curriculum

The Portuguese educational policies address Digital Citizenship themes through the ICT subject as well as through the Citizenship and Development subject.

The ICT curricular guidelines for Primary Education establish that the domain of Digital Citizenship is

mandatory and transversal to this Cycle. A total of 400 000 students are covered by this educational policy. All students from the 5th to the 9th grades attend the ICT and also the Citizenship and Develppment subjects. A total of 577 000 students were covered.

3.2.9. The Physical World and the Digital World: Youth Rights

The European Youth Ambassador for Children Internet Safety, João Pedro Martins, participated in various actions, giving his contribution so that the use of the digital may be processed in an increasingly safe and responsible manner.

Under the auspices of the Regional Strategy to Combat Poverty and Social Exclusion, the young João Pedro Martins organised various awareness-raising sessions across the 19 municipalities of the Azores archipelago, reaching more than 2 700 children and also other members of the educational community, seeking to bridge the gap between rights in the physical world and those in the digital world.

During the various events, there was an opportunity to share ideas as to how young people should see their rights guaranteed online. This issue was also addressed from the standpoint of parental supervision and monitoring, as well as the adoption of self-protective behaviors.

3.2.10. MOOC on Artificail Intelligence in education for Portuguese Educators

An online training course entitled "Is Artificial Intelligence (AI) going to transform the school as we know it?", distributed in a MOOC (Massive Open Online Course) format and promoted by DGE was launched on Tuesday, 20 October 2020.

Through this training offer DGE intends not only to contribute to the dissemination of insights about the fascinating world of AI, but also to encourage the debate around the challenges and opportunities that AI may offer, not forgetting the ethical ones. In addition DGE wishes to encourage reflections, in order to better understand to what extent AI can enhance the educational process. Finally, this training course also aimed at presenting examples for a workable integration of this theme into the very "heart" of schools.

By addressing such an innovative theme this MOOC certainly led participants to contemplate, point out paths and raise awareness for the fact that AI will increasingly be present in our lives, whether we acknowledge it or not.

This course is mainly targeted to educators and teachers of all levels, school leaders and other professionals performing educational functions, but it is open to all those interested in the topic. The completion of the MOOC (by 75 per cent) generates a certificate of conclusion and a MOOC’s completion digital stamp is sent to each participant.

3.2.11. European Cybersecurity Month – Campaign in Schools

In October, SeguraNet with the support of the National Cybersecurity Centre, marked the European Cybersecurity Month. For the seventh year running, various events and activities were organised across Europe. The 2020 campaign focused on different themes, alerting to the need for changes in behavior and helping users to identify and recognize the risks inherent to the use of digital technologies.

To mark this month among the educational community, during October, all schools were invited to arrange activities focusing on Cybersecurity. To enable SeguraNet to give the appropriate exposure to the initiatives that each School/Group organised, they were asked to register them on the support page, which allow them to be georeferenced. Around 400 Schools/Groups participated in this initiative and received certificates of participation.

Further information available at: https://www.seguranet.pt/mes-ciberseguranca-2020/

3.2.12. eSafety Label Project by SeguraNet

In order to promote participation in the eSafety Label project, every year it is disseminated, through institutional channels, information to the directions of educational establishments. Experts of ICT Competence Centres, SeguraNet and Esafety Label ambassadors also make this approach when they are asked to conduct awareness sessions in schools.

Through social networks are also disclosed periodically, specific materials produced for this purpose.

A total of 400 Portuguese schools have been awarded an eSafety label, out of which fifteen gold, thirty silver and twenty seven bronze labels.

3.2.13. Etwinning Project by SeguraNet

In the eTwinning initiatives eSafety issues are addressed due to the fact that eTwinning and SeguraNet projects are coordinated by the same team in DGE. The ten Portuguese eTwinning ambassadors play a key role in this dissemination effort that can be followed online: https://www.etwinning.pt/site/

One of the criteria for eTwinning School label are eSafety practices and can be achieved with eSafety Label.

SeguraNet initiatives are disseminated in eTwinning community.

3.2.14. ICT Competence Centre by SeguraNet

The ICT Competence Centres are part of a physical network composed of ten institutions, which cooperate with SeguraNet nationwide. They also disseminate SeguraNet's online publications and cooperate in awareness actions, thus extending the reach of SeguraNet’s action. These ICT Competence Centres are geographically located in Lisboa, Monte da Caparica, Batalha, Aveiro, Setúbal, Coimbra, Évora, Braga, Bragança and Santarém. The Centres delivered awareness raising workshops for the whole educational community, as well as talks, conferences, workshops in other institutions (City Halls, Universities, Libraries, etc.).

The Centres delivered awareness raising workshops for the whole educational community, as well as talks, conferences, workshops in other institutions (City Halls, Universities, Libraries, etc.).

It shall be noted that across the last school year, more than 10 000 people were covered by ICT Competence Centres, mainly targeting students, through awareness activities, but also teachers, parents and operational assistants.

3.2.15. Regional Governmet of the Autonomous Regions by SeguraNet

SeguraNet sessions were held in the Autonomous Regions of Madeira and Azores by SeguraNet Ambassadors and ICT Competence Centers. Several activities were held for raising awareness on Internet safety and online behavior for all kinds of audiences. The Autonomous Region of Madeira and the Autonomous Region of the Azores have one SeguraNet ambassador.

All activities developed by SeguraNet are shared with these ambassadors. Working sessions are held between ambassadors and the SeguraNet team. Awareness resources (flyers, posters, and others) has been sent for schools from Autonomous Regions of Madeira and Azores.

3.2.16. SeguraNet Challenges Competition

SeguraNet Challenges (Desafios SeguraNet) is a competition that has been taking place, since 2007, and is particularly significant because it takes place in the school context and receives the inputs of all the educational community. Every school year the Challenges Competition involves around 60 000 participants – namely students, teachers and parents. Students from first to ninth grade take part in the competition, which begins every year in October and finishes in May.

There are four types of challenges: the challenges for Primary School (6-10 years old); the Challenges addressed to 2nd cycle (11-12 years old); the Challenges addressed to 3rd cycle (13- 15 years old) and the Challenges addressed to parents. Concerning the 2nd and 3rd cycle challenges, pupils are ask to form teams supported by a teacher in each school. Parallel to this, parents also form teams and all must answer to the challenges proposed. These Challenges addresses several digital safety issues (data protection, cyberbullying, sexting, e-commerce, digital footprint/online reputation, grooming, influencers, copyright, among other topics), which are clustered in multiple-choice questions.

Each school may enter the competition with as many pupils, teachers and parents teams, as much the schools can engage.

The Challenges addressed to the 1st cycle consist in activities that involve collaborative work in class, with the help of the teacher. Each year three proposals are presented concerning digital safety issues.

Madeira and Azores Autonomous Regions Islands schools and the Portuguese School Foreign, have been also participating in the Challenges Competition.

The 13th edition (November 2019 to May 2020) involve 60 907 participants, including 59 234 students, 1070 teachers and 603 parents. The 14th edition (October 2020 to May 2021) is taking place already with around 40 000 participants.

Promotional video: https://www.youtube.com/watch?v=VEH7i0dUr6s&list=PLaoEjrV1_n- i7OBo6KGnIQLP7ClZP6mzE

3.2.17. MOOC “Bullying and Cyberbullying Prevention & Action” – Outcomes of the 2nd Edition

The National Plan for the Prevention and Combat of Bullying and Cyberbullying, entitled "A School Without Bullying. A School Without Violence", launched by the Ministry of Education in October 2019, aimed at providing educational communities with a series of tools to help prevent and combat these forms of violence, especially among the youngest.

One of the core axes of this plan is training that’s why two editions of the Massive Open Online Course (MOOC) - "Bullying and Cyberbullying: Preventing & Acting", aimed at teachers, educators, parents and guardians, psychologists, security forces and other professionals working within educational contexts, took place. These two trainings courses, promoted by the SeguraNet Awareness Centre, had 5 333 registrations and 1 368 participants successfully completed the courses. The first edition took place in June 2019 and the second in February 2020.

The main aim of these courses was to raise awareness towards the issue of Bullying and Cyber- bullying, through the presentation of theoretical knowledge and practical skills enabling the

participants to identify, prevent and intervene when in presence of situations of Bullying and/or Cyber-bullying.

Video resources for these training courses can be found at: https://www.youtube.com/playlist?list=PLaoEjrV1_n-gfeHuKaMEDzAnRUwBzOZYw

3.2.18. Badge”School without bullying | School without violence”

On October, the 20th, the day that marked the World Day Against Bullying, the school clusters/ schools awarded with the badge 'School Without Bullying | School Without Violence' were publicized. There are 52 AE/ENA certified for having promoted and implemented a Plan to Prevent and Combat Bullying and Cyberbullying in the academic year 2019/2020 , assuming daily practices to promote the health and well-being of the educational community, guided by the principles of non-violence, inclusion and non- discrimination.

List of schools awarded with the badge 'School without Bullying| School without violence'

The 117 school clusters/ schools that responded to the survey carried out identified 1,694 pupils as 'School Without Bullying | School Without Violence' Ambassadors, that is to say, in addition to belonging to teams set up by schools to prevent and combat these phenomena, they also took on a prominent role in the project.

450 awareness-raising, commemoration, information, training or sharing of practices actions were promoted under the plan. In addition, 106 school clusters/ schools developed actions to prevent and combat Bullying and Cyberbullying under the scope of the Citizenship and Development subject.

In what regards training, 153 training actions were carried out in the schools that replied to the survey. Their target audience were teachers, members of the educational community and parents.

In the current school year, training sessions aiming at the various agents of the educational community (teaching staff, non-teaching staff and invigilators) will be held. There will also be a training course on Intermediate Leadership aiming at kindergarten teachers and teachers of Primary and Secondary Education and Special Needs Education who preferably have functions of coordination/supervision (for example, class leaders). Furthermore, there will be training course for teachers about interpersonal relationships and group dynamics, at school.

The Working Group "School Without Bullying. School Without Violence”, created under the Plan for Prevention and Combating Bullying and Cyberbullying will continue to rely on the participation of schools and the whole educational community in the fight against this phenomenon.

For more information visit the site: https://www.sembullyingsemviolencia.edu.gov.pt/.

3.2.19. Short-term Training Course – Bullying and Cyberbullying – Prevention and Action

School should see itself as a privileged space for preventing and combating all forms of violence. Hence the importance of the promotion and implementation, of a "Plan for Preventing and Fighting Bullying and Cyberbullying", by schools focusing and consolidating a strategic and holistic approach to raising awareness and systemic prevention aiming at defining intervention mechanisms within school contexts. DGE provided accredited training courses and workshops on the issues of violence and bullying, cyberbullying.

For the subsequent yielding of these training courses to the CFAE, it is essential that each one has at least one teacher trained to do so. In this sense, during the month of November, a Short- Term Training Course (5 hours) - Bullying and Cyberbullying - prevention and action, will take place through the ZOOM platform, in order to create these conditions and train teachers to take ownership of the objectives of this action plan and, subsequently, replicate them in their areas of action, as trainers.

3.2.20. Information and Communication Clubs – C.I.C. – Online Space

DGE through the Educational Resources and Technologies Team, provides an ONLINE space dedicated to the dissemination of the work developed by School clusters / Schools, registered in the national network of Information and Communication Clubs - C.I.C.

In the following space (https://erte.dge.mec.pt/clubes-de-informacao-e-comunicacao) you can also get information about the national network of clubs and training events.

3.2.21. Training Courses - Citizenship and Digital Security: intervention projects in a school environment by Seguranet

Between September and December 2020, two training courses dedicated to the topic of Citizenship and Digital Security: intervention projects in the school environment, were held by the Infante D. Pedro Training Centre and the Maria Borges de Medeiros Training Centres. Similarly to the pilot action carried out the previous school year, these actions had the participation of expert guests in the various areas of Digital Citizenship, who shared several initiatives and projects that teachers have available to design and implement intervention projects in their schools.

These training actions and the pilot training action promoted by trainers Elsa Oliveira, Nuno Dorotea and Luis Pitta had the collaboration of experts from the National Cyber-security Centre, APAV, DGE, Sónia Seixas and Vitor Tomé. The projects developed will be shared through the SeguraNet channels so that any school may implement them within their contexts.

3.2.22. Training Course "Security, Defence and Peace”

The Training course "Security, Defense and Peace: A Project by All for All” is based on the Guidelines for Pre-school Education and for Basic and Secondary Education. It was promoted by the National Defense Institute and DGE and aimed at raising awareness among educators and teachers of Pre-school Education and Basic and Secondary Education towards issues related to security and national defense, in order to promote a strategic culture in Portuguese society contributing simultaneously for the implementation in schools of the Guidelines for Security, Defense and Peace Education.

This Training Course is accredited by the Conselho Científico-Pedagógico de Formação Contínua, with the registration CCPFC/ACC-102084/19.

More information at Portal do Instituto da Defesa Nacional.

3.2.23. Digital Academy for Parents

The Digital Academy for Parents Programme is an EDP Distribuição - Energia, S.A. initiative, in partnership with DGE, which gives to the parents/ guardians of 1st and 2nd study cycles with children from schools that are part of the Educational Priority Intervention Territories Programme (TEIP) the opportunity to attend training courses fostering digital skills.

The training courses have a duration of 8 hours in post-work hours and took place in the premises of the educational institution. Up to two persons per household were allowed to participate. Each participating school had to identify and select volunteer trainers, preferably students of the school cluster, aged between 14 and 18. In order to make this training more dynamic, volunteers could also be selected from the group of teachers, technicians and/or parents/guardians of the respective educational community.

EDP Distribuição provided financial support for the training, in what regards the costs associated with logistical support.

More information at: https://www.dge.mec.pt/academia-digital-para-pais

3.2.24. Survey on Cybersecuraty in Distance Education

Within the scope of the European Month of Cybersecurity, which takes place during the month of October, the National Centre for Cybersecurity, with the collaboration of DGE, launched a survey aimed at teachers, with the purpose of understanding cybersecurity behaviors’ adopted during the distance learning period, which began on March 2020, when face-to-face classes were suspended due to the Covid-19 pandemic.

For this purpose, all teachers, from primary to secondary school cycles, were asked to answer a survey (forward to the School Management office), taking into account their experience, in that particular period of time, regarding the use of information and communication technologies, as far as safety was concerned. The results of this survey were fundamental to understand what

went well, what could have gone better and what should be done to make distance learning safer. https://www.cncs.gov.pt/observatorio/inqueritos/

3.2.25. Cicle of webinars «Month of Gaming and eSports» by IPDJ

IPDJ marked in November the «Month of Gaming and Electronic Sports», within the scope of the CISpt, organizing a cycle of six webinars in collaboration with the Grow uP eSports Association and FEPODELE (Portuguese Federation of eSports) and with the collaboration of the Lisbon Youth Center of IPDJ (thus promoting an actvity replacing Lisbon Games Week, canceled because of the pandemic).

The webinars were provided by young Pedro Barbosa - European representative on the IESF Players Commission, Telmo Silva - President and Founder of the Grow uP eSports Association, Joana Pinto - CEO of the Grow uP eSports Association and by Maria João Andrade, Clinical Psychologist, GASPD Coordinator at FEPODELE.

Program: • November 10 - 5:00 pm | «Journey of a gamer», Pedro Barbosa, (Grow uP eSports); • November 13 – 4:00 pm | «Gaming Universe: New Vocations», Maria João Andrade (FEPODELE); • November 17 - 5:00 pm | «New professions in Electronic Sport», Telmo Silva, (Grow uP eSports); • November 20 - 4:00 pm | Gaming: Benefits, Risks and Strategies », Maria João Andrade (FEPODELE); • November 25 - 3:00 pm | «Ethics and the Feminine in Electronic Sports», Joana Pinto (Grow uP eSports); • November 27 - 4:00 pm | «The E-sports: Features and Implications», Maria João Andrade (FEPODELE).

These webinars had an average number of about 60 participants per webinar and some of these were schools that had classes in classroom to attend, so it is estimated that the average number of attendances was around 120 per webinar. That is why it is estimated that around 600 participants attended these webinars.

3.2.26. Webinars | Training sessions «Guide to online dependencies»

Guidelines for the healthy management of online behaviors, for youth workers, education and health professionals.

Given the interest of the issues addressed in this Guide, namely within the scope of the IPDJ's Cuida-te + Program, IPDJ organized, in partnership with FCT, and the collaboration and promotion of the guide's author, Ivone Patrão, two information sessions on it’s content, for agents who accompany and advise young people on issues related to online addiction, in 4th of December | from 10 am to 11:30 am and December 9th | from 6 pm to 7:30 pm.

These Sessions | webinars had an average number of around 450 registrations each. And about 220 participants per webinar.

3.2.27. Workshop: Video games, esports: features, risks, benefits and strategies

PT SIC through IPDJ promoted on the 21 February, as part of the IPDJ activities plan within the SICpt and with the collaboration of FEPODELE (Portuguese Federation for e-Sports), a workshop about Video games, eSports- features, risks, benefits and strategies. It took place at the IPDJ in the town of Faro, in the south region of Portugal.

Featured themes were: "Gaming and gamification", addiction to video games, myths about the gaming practice, benefits and risks of video games, strategies for parents and educators.

3.2.28. NAVEG@S EM SEGURANÇA? by IPDJ

“Naveg@s em Segurança” Program is an awareness and educational program that aims to contribute to the development of responsible and safe use of the Internet through the implementation of short-time (45’ to 60’) awareness raising actions, for groups of 25/30 participants. These activities take place in all the country districts in Youth Information Centers (Lojas PontoJA), schools, social institutions, municipalities and others, under request from this entities. In 2020, the program was launched in February and went on until end of November.

As of March 2020, the face-to-face sessions already scheduled were canceled and the preparation of online sessions began. Those took place between April and November. With the closure of schools and other institutions, it was not possible to mobilize students, teachers, educators and other groups, depending of personal initiative for the online participation and the technological resources available to each one. The face-to-face sessions held took place in February / March and October / November. During these months 104 sessions were held covering 6.942 participants from different publics: children, young people, parents, teachers, social workers and seniors. Of these sessions, 41 were held in an online format, the other 63 being face to face. As in 2019, this year the program also offered the possibility of asking for sessions on specific topics such as cyberbullying, fake news, online addiction, data protection, hate speech, digital literacy and not only generic sessions as before.

3.2.29. Monitoring the Implementation of National Youth Plan with Partners

IPDJ introduced in the actions of the National Youth Plan some actions on Internet safety and Human Rights online that involve other partners (namely governmental). From 2018 till 2021 there will be different moments for evaluation and monitoring of the actions done with consultation of the partners. During 2020 we had two monitoring moments, in June and December, about activities relating to the following objectives:

1 - Empower, qualify and requalify young people in digital skills by promoting specific training and awareness-raising activities for young people in the context of digital citizenship, namely in the context of IPDJ participation in the Internet Segura consortium.

2 - Promoting awareness and education actions for online and offline Human Rights, digital literacy and the fight against online hate speech, strengthening the skills of youth workers and young activists in the areas of digital responsibility and combating hate speech and discrimination.

For these two monitorig moments of the National Youth Plan (June and December) reports have been produced.

3.2.30. ALTICE Volunteering Scheme by ALTICE Foundation

In the school year 2019/2020, Altice Foundation, through the Project “Comunicar em Segurança”, did 1.742 Awareness sessions in 73 schools for 52 160 students. Altice volunteers and polices officers (PSP) developed these sessions.

3.2.31. Safe Internet Helpline at Schools Campaign

PT SIC through SeguraNet and APAV, launched the awareness-raising campaign “Safe Internet Helpline at Schools”.

The campaign comprises 4 posters divulging possible online risk situations that children and youngsters may face. These printed posters were sent to all the headquarters of the School clusters. The aim of this initiative is to picture the support that the Internet Segura (Safer Internet) Line can provide in such cases or in similar situations.

The Safe Internet Helpline is a service that provides anonymous and confidential telephone or online support on issues related to the use of online platforms and technologies. It offers a system that

allows serious incidents to be reported to the experienced authorities when there is evidence that a child may be in danger.

It was suggested that the Education Community should organise activities to publicise the Safe Internet Line, namely through exhibitions, role-plays, debates, awareness-raising sessions, etc. The records of these activities could be sent to the following address [email protected], so that they may be disseminated though SeguraNet channels.

More information about this campaign at: https://www.seguranet.pt/pt/campanha-linha- internet-segura-nas-escolas

4. INFORMATIVE & EDUCATIONAL RESOURCES

4.1. eBook – Guide to a safe Internet by CIS | FCT

CIS | FCT created in partnership with Forum Estudante a new resource eBook - Guide to a Safer Internet, which aims to provide some tips and warnings for best practices in order to maintain a healthy and productive relationship with technology.

Aimed at the younger population it seeks to answer questions and provide useful information on the following topics:

 What was it like to grow up with technology?  Tips for a Safe Internet.  What threats are there online?  Do you spend too much time online?  Find help with the Internet Safety Line (Linha Internet Segura).

It was launched during the European Month of Cybersecurity and reached through:

 an article on the Forum Estudante website - 2 609 people;  the landing page - 6 081 people;

 direct download - 757 people;  Internet Segura Facebook page – 2 949 people;  Instagram Christmas post – 122 people.

The resource is available for download at: https://www.internetsegura.pt/GuiaInternetSegura

4.2. Publicidade dirigida a menores nas plataformas de vídeo na Internet by CIS|FCT

CIS | FCT adopted the Spanish SIC resource “Publicidade Dirigida a Menores nas plataformas de vídeo na Internet”. Video platforms are very popular, also among minors. They are often used from a very young age to watch videos of children's songs or cartoons, and at older ages to watch videos about video games, toys, music videos, humor videos, children and teen youtubers. In online videos directed to minors one can find various advertising formats. Whether they are illegal or not, they always influence the development of minors; their consumption habits, their use of the Internet, and even their safety and health. For this reason, it is advisable to work on their critical capacity so that they are able to recognize and analyze the advertising present in the content they consume.

The purpose of these teaching resources is to support teaching teams in working with their students to analyze the advertising present in Internet video content aimed at minors.

This activity is composed of two resources, the activity book and the exercise video, that are available at: https://www.internetsegura.pt/sites/default/files/2021- 02/FCT_Publicidade_Plataformas_15012021.pdf https://www.youtube.com/watch?v=fP2FaVuclBQ&feature=emb_title

4.3. Guia: Dependências Online. Orientações para a Gestão Saudável dos Comportametos Online by CIS|FCT

CIS|FCT continued to make available the paper version of the guide with the aim of collecting information regarding the impact on health related to online dependencies and addictive behaviours. This information is based on a scientific review of the literature, research in the area in Portugal and Clinical Experience by the Phd Ivone Patrão. This guide is directed to everyone, specially to parents and guardians.

This resource provides some top tips for safe social media use and addresses the gaming disorder and excessive online use.

There is also a online version at the CIS | FCT webpage:

https://www.internetsegura.pt/recursos/publications/12

4.4. Media Móveis – Selfies, Sexting, Autoimagem by CIS|FCT

CIS|FCT continued to make available the paper version of the the resource “Mobile, Media New Challenges – selfies, sexting, self- presentation”, that tackles the new reality of the social media with some important strategies to work it, the resource was translated to Portuguese, with the consent of the German partner that produced it (KLICKSafe.de).

Understanding how these popular services work and their background, as well as the reasons why young people use them, is critical to meeting the challenges they create in schools and everyday life.

So what exactly is the extraordinary attraction of these services, and why are young people so passionate about using them? What issues regarding privacy and self-presentation do

they encounter in connection with their use? We hope the following pages offer you some stimulating ideas for discussing these topics in your lessons.

The resource was published in 2019 and during 2020 the paperback version continued to be distributed with the collaboration of the Rede Bibliotecas Escolares. It is also free to download at the CIS | FCT webpage: https://www.internetsegura.pt/recursos/publications/12

4.5. TIPS about the safe and responsible use of the Internet by CIS | FCT

In 2019, CIS | FCT created this notebook designed to provide simple and practical tips and information about the promotion of the safe and responsible use of the Internet. During 2020 it was made available to several partners on demand to be distributed in awareness sessions.

4.6. Grandpa is Online by CIS|FCT

During the confinement PT SIC launched a mini-series aimed to Silver Surfers, regarding digital inclusion and literacy – Grandpa is Online (original title “Avós na Net”) is a six-episode series that discusses how to safely use different online services which improve all citizens’ daily lives.

It is a mini-series of 6 episodes that features the adventures of a grandfather (Rogério Queirós) and a grandmother (Alzira Santiago) and their grandchildren when dealing with the digital world. In an intergenerational perspective and based on humor, very well know Portuguese actors (Lídia Franco and Victor de Sousa) address topics like privacy, social media; Hate Speech and online dating. This series, aims at promoting the use of the Internet among the senior population in a safe and responsible manner, highlighting the benefits and opportunities that technology offers for their well-being.

It can be seen in: https://www.youtube.com/watch?v=W4LTl3EQni8&t=10s

4.7. MEDIA@ÇÃO – Build your own video online by CIS|FCT & SeguraNet

Following the partnership with Media@ção, and taking into consideration the Positive Online Content Guidelines, PT SIC, through CIS|FCT & SeguraNet, developed a Youtube series, built by 12 episodes on how to create media digital content, using easy access tools such as smartphones and free digital editing software, as well as some professional tips like choosing the best angles and shots to capture a video sequence and how to plan your script using a storyboard.

The 12 episodes aim to explore the specific characteristics of the audiovisual language and to guide teachers and students throughout the different stages of video production (such as pre- production, filming, and post-production). In 2020, the videos continued to be used by the participants of the Media@ção contest. The playlist with the 12 videos is available on Youtube, through the following link: https://www.youtube.com/playlist?list=PLYFk- hCP5pDOyFMoMTmNyrXTZWPvuPXhZ

4.8. ZigZaga na Net by CIS | FCT & SeguraNet

“Zig Zaga na Net” is an online radio series produced by CIS|FCT and SeguraNet in partnership with the Zig Zag Online Radio, airing in Antena 1 Radio Channel under the coordination of the Public Portuguese Radio & Television Station (RTP).

This youth radio online program aims to raise awareness about digital literacy, including topics such as users’ online rights and duties, copyrights, the truthfulness and reliability of the information (misinformation and false news), ePrivacy, digital footprint, addiction behaviors towards technology and online platforms, bullying and cyberbullying, among many others.

These episodes also count on the presence of the two PT SIC mascots: INES, from CIS|FCT & Pisca, from SeguraNet.

The podsast is in multiple podcasts aggregators, from apple to spotify. Due to this factor, it is impossible to precise the number of listeners. Althought, during 2020, and according to the data available, the 2019 numbers have tripled. Rufley we can say that “Zig Zaga na Net” was listened

for more than 17.000 listeners. One of the reasons pointed out for the growth ot the number of listerenns was the lookdown period due to COVID-19.

Listen to this series at https://www.rtp.pt/play/zigzag/direto/radio.

2nd season of “Zig Zaga na Net”

To continue the success of this resource PT SIC decided to develop more 33 episodes. To be sure that the chosen themes and language was adapted to the target group we asked the opinion of a group of children and youngsters. As it was not possible to do a workshop or meeting, we send them the last version of the episodes written by the author Fátima Freitas for feedback. The youth participation on the development of this resource was important as we received suggestions on language uses among them. In this sense, we hope to reach and communicate with the same language, so they recognize and identify with it more promptly and therefor facilitate the content understanding.

4.9. Ilustrations for ZigZaga na Net by CIS|FCT

As part of the activities planned on raising awareness on Internet safety use, CIS |FCT developed in partnership with the publishing house Pato Lógico a set of illustration based on the resource “Zig Zaga na Net” series. Considering that the CIS | FCT activity, within the scope of digital literacy for online safety, also targets the younger public, which is a particularly vulnerable public when it comes to digital safety literacy issues, it was proposed to developed 30 illustrations to promote the "Zig Zaga na Net" series and raise the target audience's awareness to the topics addressed in this series, namely cyberbullying, excessive use of technologies, online reputation, data protection, online games, digital leaders, digital security seal, etc.

“Zig Zaga na Net" was initially produced by CIS | FCT and SeguraNet in partnership with RTP - Antena 1.

The illustrations were made by a well-known Portuguese illustrator: Ana Seixas (https://www.anaseixas.com/about)

4.10. Videogame – “Eu e os Outros” by CIS |FCT

CIS | FCT in partnership with “Eu e os Outros” program from SICAD developed a videogame that intends to create a graphic and interactive narrative for the 4th story of the program. In the specific case of the story dedicated to non-substance dependence, topics such as problematic Internet use, gaming and gambling, cybersex, and their impacts on young people's physical and mental health, with repercussions on school success and family balance, are addressed.

The program consists of a creative game interface, composed of an adventure segmented by several themes, where the user will have the possibility to explore them at his/her own pace. This program aims to develop material directed to the young population, which provides a group reflection on themes related to adolescence, creating a group dynamic that generates personal and social growth.

The players - Game Master and students - have to lead a group of characters, through a set of shared decisions, in solving everyday problems. The story presented in this game is organized in paragraphs, at the end of which the players, assuming the role of the character, are faced with several options, from which they can choose only one. During the story mini-games are also available, fully inserted in the presented scenario, triggering a new reaction in the existing characters in the narrative.

4.11. #OnlineDatingViolence Campaign by CIS | FCT

Internet safety is also personal, physical and emotional safety. Safety and security from violence is a fundamental problem in dating and particularly in teen dating.

PT SIC decided to create online content to alert about some of the forms of dating violence made possible by the use of social networks: control, spire and override (or coerce) or other forms of violence.

The target audience is young teenagers of both genders, since the issue of control as a form of violence is transversal to both gender and sexual orientation. In this sense it was important to create "gender neutral" content.

The campaign aimed alerting the younger population about certain harmful behaviors in order to provoke first reflection and then the eradication of these limiting and aggressive practices, opting for conscious, responsible and healthy behaviors.

It should be reinforced that there is little content on this subject. Dating violence specifically related to online use and behaviors is a very relevant subject and little explored in awareness campaigns.

4.12. SELMA – Eliminating Online Hate Speech (resource in Portuguese) by SeguraNet

PT SIC through SeguraNet adapted the SELMA resources into Portuguese.

The SELMA project (Social and Emotional Learning for Mutual Awareness) is coordinated by European Schoolnet, together with a set of European partners, including Portugal.

The resources have been published on the SELMA project website and are intended to support all those who, working directly with children and youngsters, promote initiatives aimed at eliminating hate speech online.

Aimed at a target audience between 11 and 16 years old, the SELMA Toolkit resources and activities are flexible and can be adapted to other ages and used according to the characteristics of the children and youngsters.

The SELMA project, supported by the European Commission, is based on a social-emotional approach. It aims at promoting respect, tolerance and awareness regarding online hate situations. By providing various resources and proposing strategies, whose implementation will allow a better understanding of a growing phenomenon, it aims at empowering youngsters to make a difference and be real agents of change through their actions.

4.13. Applications for mobile devices and innovative strategies in Education by SeguraNet

SeguraNet launched the book Aplicações para Dispositivos Móveis e Estratégias Inovadoras na Educação, organized by Professor Ana Amélia Carvalho, from the University of Coimbra. This work is part of the activities of the Educational Technology Laboratory (LabTE), University of Coimbra, and includes ten chapters on applications for mobile devices, such as Storyjumper, Stop Motion, EdPuzzle, Mentimeter, Tinycards, Super Teachers Tools, Classroom Screen, Jeopardy Style Review Game and Tricider.

The book includes a chapter on robotics and devotes two more to games: one is dedicated to the educational digital game Tempoly (arithmetic operations with polynomials) and the other deals with how certain modern board games foster collaboration between players.

In what Regards innovative strategies in education, four chapters are offered: on gamification; Escape Room; project-based learning and, finally, a chapter on Mindfulness and its impact on self-regulation of attention, learning and school performance.

Worth mentioning is the introductory text by Professor Ana Amélia Carvalho on digital citizenship and its relevance, with the goal of making a more responsible, safe and ethical use of technology and / or the Internet.

4.14. Fight the Virus – Game and Ideas for Families by SeguraNet

SeguraNet translated and adapted into Portuguese a game and an information leaflet, produced by the Council of Europe.

These resources were developed not only with the aim of raising awareness about the safe use of technologies, about online rights and obligations, but also with the aim of contributing with suggestions for activities for the younger ones and their families to carry out during confinement.

Not forgetting the playful aspect, these resources promote the interaction between the various members of the families and alert them to some of the care to be taken in the prevention of COVID-19.

4.15. SeguraNet Contest on Educational Resources by SeguraNet

In the 13th and 14th editions of SeguraNet Challenges Contest, the educational resources were produced about several topics of Digital Citizenship (Cyberbullying, Grooming, Sexting, Copyright, Financial Literacy, Online Addiction, Data Protection, among many others). These resources can be consulted at SeguraNet Resources: https://www.seguranet.pt/pt/recursos

The resources produced were :14 challenges addressed to 10-12 students; 14 challenges aimed to 13-15 years old students; 6 challenges addressed to the Primary Education and 6 challenges addressed to parents/guardians.

Linha Segura Internet in Schools Campaign Posters

4 posters of the Linha Segura Internet in Schools Campaign, a partnership with the Portuguese Association for Victim Support. These 4 printed posters were sent to all school cluters during the month of September 2020.

4.16. Home Study Campaign: Tips to Stay Safe by SeguraNet

In Home Study campaign: tips to stay safe were produced an information leaflet and 8 illustrations about several digital citizenship topics.

More information:

https://www.seguranet.pt/campanha-estudo-em- casa-dicas-para-te-manteres-seguro

4.17. Home Study Animations: Tips to Stay Safe by SeguraNet

6 animations were produced, which promote Digital Citizenship, for the Study at Home campaign: Tips to keep yourself safe that took place and takes place during the breaks, from #EstudoEmCasa, broadcast on RTP Memória. More information: https://www.seguranet.pt/pt/animacoes-estudo-em-casa-dicas-para-te-manteres-seguro

4.18. Home Study: Safety Recommendations

An informative flyer that includes recommendations and guidelines, to be taken into account when using technologies to support distance learning. Specific security measures for the use of ZOOM, Moodle, Microsoft Teams and Google Classroom platforms.

4.19. Resources for Volunteers Training by IPDJ

In the framework of Navegas Program, IPDJ produced several resources to support young volunteers and be used for Navegas sessions delivery. These resources are mainly presentations made with the participation of young volunteers themselves.

Presentations: Good technological habits, Cyberdependence, Internet of Things, Gaming - risks and benefits, Social Media, Internet of Things, and others.

4.20. NO FAKE infographics by IPDJ

In the framework of ERYICA's Iberian-islandic Working Group, IPDJ and the Balearic Youth information network created various infographics for social networks and awareness raising / trainings on Fake News that include the following themes:

- Mass manipulation strategies through Fake News

- Hate speech online

- The 5 Cs of Fake News deconstruction

- Vaccines

- Courses

- Medicines

- Erasmus + and CES

- Jobs

4.21. Videoclip #NoFake | Abre a Pestana! | PT version by IPDJ

Resource produced in the scope of the Iberian Campaign NO FAKE, to fight fake news. Created by a group of young people, it brings together music, lyrics and dance on the issue of fake news. The campaign is promoted by ERYICA's Iberian-islandic Working Group: IPDJ - Portugal, Andorra, Agencia Catalana de Joventut, Institut Valencià de Joventut (IVAJ), Directorate-General for Youth and Cooperation for Development of Cantabria, Directorate-General for Youth in Madrid and led by the Balearic Islands Institut Balear de la Joventut (IBJOVE). Objective: to provide informative and formative elements for the promotion of critical thinking and the development of media and information literacy, in order to increase the knowledge of young people about information management and to develop the responsibility and capacity to defend themselves against manufactured information ( fake news) on social media and other media. https://www.youtube.com/watch?v=TDD7jKKk8J8

4.22. Videos made by «Navegas em segurança» young volunteers and published on CJL Facebook, within the framework of Navegas em Segurança in 2020

During 2020 and due to the pandemic situation, many “Navegas” sessions were streamlined online. For this purpose, the Program's young volunteers developed several video resources.

“Phishing tips” https://business.facebook.com/CentroJ JovensLisboa/videos/325417985348942/ Author: youth volunteer André Veríssimo

“Tips on How to create a good password” https://business.facebook.com/CentroJ JovensLisboa/videos/2492411274391332/ Author: youth volunteer Sofia Doblado

“Tips on how to safely browse online” https://www.youtube.com/watch?v=ClmslM0Smss Author: youth volunteer Rute Ramalhinho

4.23. Video Hate speech and Fake News| What can we do | Infografics by IPDJ

This video is a resource to raise awareness among young people, youth associations, educators and youth workers. In short, the aim is to combat discrimination in its online expression, such as hate speech flowed and supported in fake news, and to provide young people and youth organizations with the necessary skills to recognize and act against this type of human rights violation: https://www.youtube.com/watch?v=-MhVVJiTJ6A

4.24. Manual | Digitization and climate | Environmental awareness in the digital world - Portuguese version of an Austrian publication. Handbook for young people, teachers and educators by CIS|FCT & IPDJ

PT SIC through CIS | FCT and IPDJ translated and made available a resource from the Austrian SIC regarding digitization and climate.

This handbook targeting young people, teachers and educators offers a series of playful and educational activities on what the climate has to do with digital media and young people. In addition to theoretical introductions, this manual also contains exercises suitable for use in the classroom or workshops with groups of young people.

Available for free download at: https://www.internetsegura.pt/recursos/publications/12

4.25. Greening Youth information Services by IPDJ

Portuguese IPDJ version of a publication by ERYICA and EurodesK Network.

The purpose of this guide on Ecological Information Services for Young People is to explore the role of youth information work in the context of the climate emergency, as well as to provide concrete tips and examples of good practice when it comes to designing and providing more ecological information services for young people. The guide provides examples for youth information workers on how to inform, involve and empower young people regarding environmental sustainability. The objective is also to raise the awareness of service providers and policy makers about the importance of greener information strategies online and offline for young people and youth programs.

5. YOUTH PARTICIPATION

5.1. The Portuguese Digital Leaders Initiative

The “Digital Leaders” initiative for Portuguese schools aims to improve Digital Citizenship and Media Literacy competences, through the development of non-formal training sessions promoted by students (aged 9 to 18) within their educational community. In each school there are at least one teacher responsible for the students and the activities. This initiative is developed in different ways: a) Volunteer students were selected by the responsible teacher and they participated in online synchronous sessions (through the Zoom platform). The online synchronous sessions, with the duration of one hour, should have an active participation of students; 3 online synchronous sessions for “Young Digital Leaders” and 3 online synchronous sessions for “Digital Leaders”. Afterward each "Digital Leader" promoted awareness activities for his/her peers, teachers and parents – generally speaking, the overall educational community. b) Two online synchronous sessions targeted at teachers were held by the SeguraNet Team, through the Zoom platform. In these sessions, teachers were guided on the topics that should be addressed; the campaigns in which they should collaborate as well as in what types of audiences should be targeted in the activities promoted by Digital Leaders. Examples of reference practices were also provided by experienced teachers. c) All the development of the initiative were centralized in the initiative’s webpage, where the community of practice, composed by teachers, students and the project team provided

information about the initiative at their educational community, along with the exchange of knowledge and experiences relating to the Digital Citizenship and Media Literacy. d) A group was also created on the SeguraNet’s Facebook page involving all the teachers engaged in this initiative. This space aims at sharing, in a quick and friendly way, the initiatives and resources developed by the schools. e) The schools involved held regional meetings to gather all the local Digital Leaders, with SeguraNet Awareness Canter support.

This initiative has two main dimensions addressing the following target groups:

• “Young Digital Leaders” – aiming at students attending primary schools - each team is set up by a teacher and all the students in a class (aged 6 to 10).

• “Digital Leaders” – aiming at students attending lower, up-lower and Secondary Education. In this case, each team is composed of a teacher and up to five students. (Aged 10 to 18);

The Digital Leaders don’t just act in their own educational community, the students who participated in the last editions took part in several initiatives such as:

 Oeiras Digital Citizenship Meeting, organised by the Oeiras City Council - Oeiras (2/2020)  Seminar “Delete cyberbullying” - Lisbon (2/2020)  Receipt and presentation of papers to the Minister of Education and to the Minister of the Economy and Digital Transition - Torres Novas (2/2020)  Awareness-raising session promoted by the Cantanhede Library Network (2/2020)  3rd Conference of the Permanent Forum for Digital Skills - InCoDe 2030  RTPZig Zag Programme (4/2020)  7 Days with the Media - Voices of the initiative  Practice Sharing Videos - Support for Schools  Panel moderation during the Digital Privacy and Security Conference 2020 - Porto (1/2020)

 Videoconference “Will all young citizens naturally be digital?” (5/2020) - Joana Martins, at the invitation of COFACE Families Europe  Videoconference “The Trust, Transparency and Control Labs (TTC Labs)” (7/2020), organised by Facebook - Maria Matos, at the invitation of BIK  Youth panel, promoted by the Safe Internet Centres of Portugal and Spain, in collaboration with APAV, to debate ideas regarding the structuring of an online sexual abuse prevention campaign for children and young people (scheduled for 9/2020).  Prevention of Child Abuse in Childhood Month, by invitation of the Hospital Support Centre for Children and Young People at Risk, during the month of April. This activity was not carried out due to the discontinuation of face-to-face classes.

The Digital Leaders 2019/20 edition involved 158 schools enrolled (42 from the 1st key stage and 116 from the 3rd key stage/secondary education), giving a total of 4 411 students enrolled (3 241 Digital Leaders and 1 170 Digital Leaders Benjamins (Juniors)).

Scope of the activities carried out by the teams, with the different types of target audience1:

No. Students Teachers Parents and Other Total guardians Activities

A1 12,101 975 951 229 14,256

A2 9,737 1,029 3,490 389 14,045

Totals 21,838 2,004 4,541 618 28,301

. Youth Panel (composed by 10 Digital Leaders) where children and young people can express their views and exchange knowledge and experiences concerning their use of online technologies and contribute to the design of awareness-raising actions, tools and materials.

1 Data obtained from the teachers’ responses to the form completed at the end of the event. To date, only 64 of the 158 schools enrolled have responded.

5.2. Portuguese Digital Leaders attend Virtual Educa Connect 2020

On Thursday, 23 July 2020, the Portuguese Digital Leaders attended the Virtual Educa Connect 2020 online conference, the largest international virtual meeting on innovation in education for social transformation. More specifically, the group was involved in a panel discussion on "Digital Citizenship: Risks and Challenges in the ‘New Normal'".

During the session, moderated by long-standing Better Internet for Kids (BIK) Youth Ambassador João Martins, the participants discussed their involvement in different initiatives with a view to promoting digital citizenship. In addition, they addressed a number of themes, such as misinformation, cyberbullying and data protection which, in the current environment, have become particularly relevant, highlighting the need to adopt preventive measures and focus on developing critical thinking, among other aspects. The session was recorded and the video (in Portuguese) is available on Vimeo.

The Digital Leaders programme, an initiative from SeguraNet, the Portuguese awareness centre, which is part of the Portuguese Ministry of Education, enrolled a total of 4 400 students in the past school year, pursuing activities to promote respectful educational communities, reaching approximately 28 300 people.

5.3. the Digital World and the analogue reality: youth rights

The European Youth Ambassador for Internet Security, João Pedro Martins, has participated in several events, giving children, young people and parents his contribution so that their use of digital is processed in an increasingly safe and responsible way.

Following the Regional Strategy to Combat Poverty and Social Exclusion, João Martins

organized several awareness sessions in the 19 municipalities of the Azores. These have reached more than 2 700 children, young people and parents and other members of the educational communities to establish positive links and bridging people’s rights in the analogue world as well as in the digital world.

During the sessions, all the participants were given the opportunity to share ideas on how young people should be granted their right online. This issue was also addressed from the point of view of parents/carers supervision and monitoring as well as the implementation of self-protective attitudes and behaviours while using the internet.

According to João Martins, “It is critical to demystify the concept of parental supervision and show young people what it really is, what it means and what it aims. Therefore, I would like to highlight a range of essential values in the parents’ and children’s relationship in what concerns using the digital world. The most important values are:

1) trust, where young people need to feel free and at ease to talk about their challenges to their parents. On the other hand, parents should grant their children freedom and privacy which are vital for every child balanced development;

2) effective communication as it is very important to use clear language so that children and adults know and understand the challenges when using the internet;

3) respect, using feelings to help children and young people understand boundaries and the negative consequences of unsafe online behaviour (punishment);

4) support, this value plays a vital role as it implies trust, effective communication, and respect. Only being supportive to children and young people can problems and challenges be overcome and solved.”

Read more here.

5.4. Awareness Actions in Cantanhede

Under Safer Internet Day 2021 celebrations, the Cantanhede Library Network promoted a range of awareness actions with lower secondary students. The actions were led by Joana Martins, a student who is a Digital Leader of the SeguraNet Project (Agrupamento de Escolas de Mira) and by João Pedro Martins, Youth Ambassador for the European Better Internet for Kids Project.

In these awareness actions, there were participant students from Escola Secundária Lima-de-Faria, in Cantanhede, and E.B. Marquês de Marialva. Joana’s and João’s, who have dedicated and committed themselves to contribute to the development of digital citizenship,

shared their presentations live, by video call, with the members of the school community of Escola Básica e Secundária João Garcia Bacelar, in Tocha.

According to the moderators of the session, the examples presented concerning the way the Internet absorbs and reacts to the information users provide mirrored the students’ online experiences.

300 students participated in this Safer Internet Day awareness action in different geographical points of Cantanhede region within the Cantanhede Library Network. According to the moderators, it was a very successful event due to the relevance of the subject and the audience positive reaction.

5.5. Digital Leaders in Action

On the 11th of March, there was another synchronous session with the Digital Leaders (DL). This time the moderators were two students from the Digital Team from the Agrupamento de Escolas, in Mira. During the session, the different participating teams had the opportunity to make their have their say on the themes proposed for this edition: Bullying and Cyberbullying, Hate Speech and Copyright.

In addition to all the activities the Digital Leaders have been developing in their communities, some of them have also been invited to participate in a range of events as proactive speakers. For example, in the 3rd Conference of the Permanent Forum for Digital Skills - InCoDe 2030, in the Oeiras Citizenship Digital Meeting, the awareness-raising session promoted by the Cantanhede Library Network, in the seminar Delete Ciberbullying, etc.

At the end of the session, the moderators announced the creation of an Instagram account #lid_digitais, so that the Digital Leaders’ action reaches a wider audience.

It should also be noted that, to date, the various teams of Digital Leaders have carried out different activities, many of which are posted on the Facebook pages of SeguraNet and Escola sem Bullying (School without Bullying). The “Escola Sem Violência” (School without Violence) shows great the contribution of Digital Leaders and Junior Digital Leaders, in the development of actions that boost the children’s adoption of a critical attitude, so that they can use the Internet and multiple digital environments in a safer and more responsible way.

5.6. NAVEG@S Youth Volunteer Scheme

The Youth Volunteer Scheme is part of Naveg@s Program. The animators of “Naveg@s” sessions are young volunteers (from 18 to 30 years old) with some expertise in information and communication technologies and good communication skills. In 2020 the trainings covered 54 young people and youth workers and were held either online and offline in the different regional offices of IPDJ.

5.7. No Hate Speech Network

IPDJ is participating in the NO HATE SPEECH NETWORK, created by young activists from the movement. The No Hate Speech Network aims to preventing and countering hate speech by mobilising and connecting individuals and organisations to act in support of human rights and democracy online and offline.

CISpt through IPDJ is participating in the process of registration/constitution of the network and in the preparation of the actions against hate speech in 2021: action days, campaign development and visibility strategies.

6. NATIONAL COOPERATION

6.1. PT SIC ADVISORY BOARD

PT SIC keeps 2 yearly Advisory Board Meetings to exchange information, coordinate tasks, develop partnerships and a national cooperation network. In the reporting period, PT SIC held 2 meetings. Up to December 2020, the board had the following members:

PT SIC Consortium Members:

1. Fundação para a Ciência e a Tecnologia; 2. General Directorate of Education; 3. Portuguese Institute for Youth and Sports; 4. Altice Foundation; 5. APAV; 6. Microsoft Portugal.

Advisory Board Members:

1. ANACOM – National Authority for Communications; 2. ANETIE – National Association of Companies of Information and Electronic Technologies; 3. APRITEL – Association of Telecommunications Operators; 4. CIES – Research Centre for Sociology Studies; 5. CNCS - National Cybersecurity Centre; 6. CNJ –National Youth Council; 7. CNPD – National Commission for Data Protection; 8. CNPDCJ - National Commission for The Promotion Of The Rights And Protection Of Children And Young People; 9. CONFAP – National Confederation of Parents’ Associations; 10. DECO - Associação de Defesa dos Direitos do Consumidor; 11. DNS.pt Association; 12. EU Kids Online; 13. Google; 14. IAC – Child Support Institute; 15. PJ - Judicial Police; 16. Portuguese Media Expert - Fátima Caçador; 17. Portuguese Online Safety Expert - Tito de Morais; 18. Programa Escolhas; 19. RBE - School Libraries Network; 20. RTCS CERT; 21. Sindicato dos Jornalistas; 22. UNESCO National Commission.

6.2. DEVELOPING A STRONG NETWORK OF PARTNERS

During 2020, several national partners collaborated closely with PT SIC in order to raise awareness through different forms.

Below follows the highlights of these partnerships:

6.2.1. INCODE.2030 and the #SOMOSTODOSDIGITAIS

Within INCoDe.2030 framework, the initiative “we are all digital” (“Somos Tod@s Digitais”) was developed to help the Portuguese population with less digital skills to better deal with social isolation, during the lockdown (https://somostodosdigitais.pt/ ).

This initiative provided a free helpline (800 100 555) to support the safe and responsible use of digital solutions that allow communication and access to services online.In parallel, were also made available online tutorials on the use of applications such as Skype, WhatsApp, Facebook, Messenger, Instagram.

PT SIC collaborated in the design of the training sessions targeted to volunteers recruited form universities, who had the responsibility to operate this specific helpline, deleloped a specific tuturiol on online safety, available on:

https://somostodosdigitais.pt/seguranca-online.php#seguranca-online-go and also made available on their website the series “Avós na Net”. On this regard the actors were invited to participate in an afternoon tv show on the public television RTP 1 to give their perspective about how it is to be an online silver surfer and to interact with the younger generation: https://www.youtube.com/watch?v=WxlvkUWVQIE

6.2.2. Informal Media Literacy Group by DGE & CIS|FCT

CIS|FCT and DGE Media literacy team are collaborating with the Informal Media Literacy Group (GILM). Based on the framework “Media Literacy” (approved in April 2014), this group aims at proposing a series of activities and actions concerning school media literacy and eSafety issues. Among many initiatives we stand out the event “National Literacy, Media and Citizenship Congress”.

GILM (Grupo Informal sobre Literacia para os Media) is an Informal Group about Media Literacy which is composed by several entities from the educational policy areas (such as Conselho Nacional de Educação, DGE and Direção-Geral do Livro dos Arquivos e das Bibliotecas and Plano Nacional de Leitura 2027), UNESCO, and other entities that play a fundamental role on reglementary areas of social media (Entidade Reguladora para a Comunicação Social), FCT and other renown personalities in those areas of expertise.

6.2.3. MEDIA@ÇÃO Workgroup

PT SIC continue the cooperation with Media@ção Workgroup. The purpose of this initiative is to promote critical and creative usage of the media, safer usage of the Internet and the respect for copyright, as well as to encourage collaboration between teachers, students, newspapers, radios, television channels and school libraries under the topic of Media Literacy. All schools, private and public, were invited to participate in this initiative under the coordination of a librarian teacher.

The 2019/2020 edition suffered from the effects of the Covid-19 pandemic, which led to the closure of schools on March 13, affected the quantity and quality of the works presented. Even so, the total number of 80 works received is significant, as it reflects the effort made by students and teachers.

This exceptional context, which necessarily caused difficulties for teachers in guiding and supporting the students works, was taken into account by the jury in its assessment. While maintaining the criteria defined as the unavoidable and fundamental basis of the evaluation, it was also paid attention to the fact that these circumstances made it difficult to monitor some of the works more closely.

The participations are available in the Media@ção contest Youtube channel: https://www.youtube.com/watch?v=TaTSYyuVt3g&list=PLDcpDwLGFE74oz5FnH0_qaYw0ILE- f8xj

6.2.4. REALIZA.TE PROJECT – Intermunicipal Community of Coimbra

Under the “Realiza.te” project, the Intermunicipal Community (CIM) of Coimbra Region, in partnership with the ICT Competence Centre “Softcências”, organised and delivered awareness digital citizenship actions for 2nd cycle students, parents/carers and guardians of the 19 municipalities in this Region.

“The actions, which took place between January and March 2020, focus on the following topics: No to hate speech; Bullying and Cyberbulling; Online

predators / Grooming; Sexting; Online addiction; Gaming; Digital influencers; Copyright / Plagiarism / Disinformation (fake news); Online commerce: risks and taking precautions; Security in public wi-fi networks”, says Coimbra's CIM.

Digital citizenship implies the “duty to be increasingly informed not only of all the dangers and adversities inherent to its impact, but also of the advantages that this process of digital transformation brings to society, especially with regard to this matter in children’s lives, because there is already a huge burden that is transforming their behaviour and lifestyle, and we must not forget that they are the future citizens, future fathers and mothers and also consumers ”, says the same entity. This initiative was supported by SeguraNet.

6.2.5. Safe Internet Initiative - Commission for the Protection of Children and Young People - Sintra Ocidental

The “Safe Internet” Project was developed in the academic year 2018/2019 by the Commission for the Protection of Children and Young People - Sintra Ocidental, in both, an extended and restricted mode, with the participation of 31 elements from 14 entities in the municipality of Sintra, which are part of the Commission, in partnership with 11 School Groups. This initiative counted the full collaboration of SeguraNet to achieve a common goal: promoting children and young people’s rights and safety in the digital environment.

This project, which integrates the actions defined in the Commission's Action Plan and the Municipal Plan for Equality and Promotion of Human Dignity, aims at contributing to the implementation of the Council of Europe Strategy on the Rights of the Child 2016-2021 and also aims at promoting the safe and critical use of the Internet, as well as healthy conversations on the use of social networks and enabling children / young people to make full use of the positive potential of technologies, etc.

Under this Safe Internet initiative, 70 awareness-raising sessions and training actions were held, involving 2650 participants (including 5th and 6th year students, parents and teachers).

Note: The Commission for the Protection of Children and Young People is formed by PSP, GNR, Municipality and Parish Councils, Social Security Institute, DGESTE, IEFP, IPSS, Parents Association.

6.2.6. PROGRAMA ESCOLHAS – “O GRANDE QUIZ | 20 ANOS DE ESCOLHAS”

As part of the celebrations of the 20th anniversary of Programa Escolhas, the High Commission for Migrations, the body responsible for implementing and monitoring this Program launched the "Great Quiz - 20 Years of Choices".

The main goal of this competition was to involve the entire community of the 7th Generation of Programa Escolhas (Choices program) projects in the celebrations of this special occasion. The idea is that each participant will travel through 20 years of Programa Escolhas stories, through weekly challenges, on different themes linked to the program: 20 years of Choices; 20 themes; 20 missions that satrted on July 1st,namely:

1. Protect the Environment;

2. We are all Citizens!

3. A Look at Art;

4. More Sports... More Life;

5. Thinking about Gender Equality;

6. Discovering the traditions and culture of our country!

7. Youth participation!

8. Stories from Portugal beyond the sea...

9. Living together with each other's differences;

10. NO to Racism!

11. Growing Healthier;

12. Together to change the world!

13. Make a difference, for a better world!

14. Young people always learning!

15. Youth @nline;

16. Violence NO! It's not healthy, it's not love, it's not for YOU!

17. Let's talk about extremism...

18. Addictions??? Take care!

19. Human Rights: the rights and duties of us all!

20. Always Communicating!

During the contest period 301 young people participated through the 7th Generation School Projects that were involved.

Among the young participants, 20% were 8 to 11 years old, 67% from 12 to 16 and 11% from 17 to 19 years old. With regard to the participation of young people per mission, it could be observed that despite the increase of the number of young people registered in the Quiz, which was verified over time, the number of participations per mission decreased from mission 6, maybe due to summer vacation period, when the participants were more occupied in activities developed by the outdoor projects.

At the beginning of September (mission 11) there was a slight increase in participation. However, from the beginning of the school year, the participation of young people decreased again, with some delay in sending the answers to the missions. This could be justified by the shorter time that was spend in the missions due to school tasks.

It is important to point out that despite the fluctuations in participation, about fifty youngsters participated with great regularity, remaining among the first 50 classified.

Simultaneously, through the "Great Quiz - 20 Years of Choices", the High Commission for Migrations, intended to strengthen and support local projects of the current generation, during a period of intervention changes due to the COVID-19 pandemic.

The "Big Quiz - 20 Years of Choices" had the support of Grupo Leya and CIS |FCT, among other partners.

For further information: http://www.programaescolhas.pt/conteudos/noticias/ver- noticia/5efded0981834/acm-lanca-grande-quiz-%E2%80%93-20-anos-de-escolhas

6.2.7. Training Course: Human Rights Matter - Educate, Promote & Protect! (November 2020)

Together with the Portuguese Red Cross Youth and Amnesty International Portugal, with the support of the Council of Europe, IPDJ was a partner on the organisation and preparation of this training course which took place online from 3 till 8 November 2020.

The training course, with 30 young participants, aimed to develop participant’s competences to promote and protect human rights through non-formal education, by designing, implementing and evaluating Human Rights Education activities at a local and national level. Through the framework of Compass and Bookmarks, it aimed to strengthen the integrated intervention in HRE at a national level and thus enhancing the quality of human rights education activities with, by and for young people, online and offline.

6.2.8. SICAD – “Recycling Training Program “Eu e os Outros” (December 2020)

SICAD organaized a workshop online for the trainers of the “Eu e os Outros” program and CIS | FCT and APAV were invited to give a lecture on online safety. This recycling training was attended by more than 50 participants from different academic profiles like psychologists, sociologists and social workers from all the regions of the country.

For further information: http://www.sicad.pt/PT/Intervencao/Programas/Prevencao/Paginas/detalhe.aspx?itemId=15 &lista=prevencao&bkUrl=/BK/Intervencao/Programas/Prevencao

6.2.9. SICAD – WORKING GROUP ON GAMING

PT SIC through CIS | FCT continue to actively participate on the Working Group on Gaming under the responsibility of SICAD.

In December CIS | FCT was invited to share with all the partners involved in the working group the results of the production of a resource to address issues related to problematic Internet use and videogames. In this meeting other themes were addressed as commercial communication and gambling and the document "Game and Betting Advertising: Manual of Good Practices"; reflection on Risk Reduction and Harm Minimization Interventions in Gambling; implementation in 2021 of 1 quarterly webinar on gambling and creation of a webpage directed to multiple themes related to gambling.

6.2.10. PT-NO iniciative by the National Commission for the Promotion of Rights and Protection of Children and Young People

During 2020 CIS | FCT continue to collaborate with the PT- NO Initiative promoted by the National Commission for the Promotion of Rights and Protection of Children and Young People in partnership with Oslo Kommune Barne- og familieetaten (Oslo Municipality Agency for Child and Family Welfare) and funded by the EEA Grants Bilateral Relations Fund.

This bilateral initiative "Promoting the protection of child rights in priority areas" aimed to refrect and ellaborate a thematic glossary of child protection systems and the promotion of children's rights, focusing on the participation and hearing of the child in contexts of special vulnerability, and the digital benchmark of good practices for strengthening the participation of children in the protection of their rights, documents prepered with the contributions from different partners throughout the Initiative as institutional representatives, both in person and in writing.

For further information: https://www.cnpdpcj.gov.pt/noticias?newsId=58409

6.2.11. ALTICE Foundation & Public Security Police

Altice Foundation has a continuous partnership with PSP since 2015. From the start, PSP is responsible for the Safety School Program where awareness sessions about eSafety are promoted in schools. Even though the PSP had the people necessary to run this program, they lacked educational resources to aid these awareness sessions. Altice Foundation runs the “Comunicar em Segurança” program since 2008 developing across the years' many resources

regarding online safety topics. However, this program didn’t have enough people to cover all the requests for awareness sessions across the country. PSP partnership with Altice Foundation, allowed both parties to collaborate with the exchange of resources and the human capital to allow the development of effective awareness sessions throughout the country and even participate in the Security Child Fair in Azores.

6.2.12. DECOJovem Program

Following the partnership with the Consumer Defense Association (DECO), a member of PT SIC Advisory Board members, PT SIC continued to collaborate with the DECOJovem programme, and with the aim of continuing to prepare young consumers for the future.

Throughout this school year DECO promoted various activities that can be carried out by students in schools.

NET VIVA E SEGURA, SITESTAR.PT, Consumer.Talks, BRAIN IDEAS 2.0, among others, are some of the actions which schools can sign up for.

For more information visit the site: https://decojovem.pt/educacao-do-consumidor/novas- atividades-decojovem-2020-2021/

6.2.13. Cybersecurity Month and Anti-Bullying Month

To mark European Cybersecurity Month and Anti-Bullying Month, various Facebook Live broadcasts took place during the month of October. These sessions were arranged by Sónia Seixas, Luís Fernandes and Tito de Morais, authors of the book Cyberbullying - Um Guia Para Pais e Educadores (“Cyberbullying - A Guide for Parents and Educators”). These specialists also collaborated in the MOOC “Bullying and Cyberbullying: Prevention & Action”, promoted by the DGE.

During the live broadcasts, which will be held on a regular basis and will feature various guests from different countries (Portugal, Brazil, Canada, France, the United States and the United Kingdom), topics related to cyberbullying were addressed.

The sessions were conducted in Portuguese or in English, depending on the guest. Information available at:https://www.facebook.com/cyberbullying.pt/videos

6.3. NATIONAL CONFERENCES & SEMINARES

6.3.1. ePrivacidade Trocada por Miúdos (January 2020)

The "ePrivacidade Trocada por Miúdos" initiative, aimed to raise awareness among children, pre-teens, teens and young adults about online privacy and security issues.

In addition to an annual event to mark World Data Protection Day, the ePrivacy initiative provided tutorials and other resources on online privacy and security; hosted an annual contest for students and promoted the dissemination of student works on online privacy and security.

The public launch event for this initiative, took place at the Portuguese Communications Foundation on January 28 and marked the World Data Protection Day with talks and a roundtable discussion on online privacy and human rights.

For further information: https://eprivacidade.pt/

6.3.2. 11th General Course on Cybersecurity (February 2020)

PT SIC through CIS | FCT participated in the 11th General Course on Cybersecurity which took take place at the facilities of the National Centre for Cybersecurity (CNCS) on 19 and 20 February.

The National Centre for Cybersecurity (CNCS) assumes, within the scope of its remit, a central role in promoting the training and qualification of human resources in the area of cybersecurity. As the qualification and reinforcement of national cybersecurity competencies is crucial for national capacity building, the promotion of the General Course on Cybersecurity: A whole-of-society perspective (CGC) aims to respond to the need for a holistic and short-term training in this area.

For further information: https://www.cncs.gov.pt/atividades/curso-geral-de-ciberseguranca/

6.3.3. LE@D TALK - CyberSecurity: Families and schools (April 2020)

LE@ D - Distance Education and eLearning Laboratory, UID4372, from Open University (Universidade Aberta) designed and organised a LE@D Talk on the theme Cyber-security: Families and Schools, on April 28th.

The session, moderated by Nuno Ricardo Oliveira, was integrated in a cycle of dialogues with specialists, who have debated a range issues related to Covid-19 Pandemic focusing in teaching and learning. The guest speakers were Lígia Azevedo, from SeguraNet Awareness Centre and Tito Morais, from the Kids Safe on the Net project, .

The LE@D Talk had 90 participants

For further information: https://lead.uab.pt

6.3.4. Webinars on Safety in Distance Learning (April/ May 2020)

Considering today’s educational context focusing on teaching and learning SeguraNet organised six webinars with several guest speakers, specialists in ethical and safe use of distance learning related areas.

The recordings are freely available at: https://www.seguranet.pt/pt/webinars-dge-seguranca-no-ensino-distancia

Information about the topic areas and guest speakers:

Webinar: Safety in the use of learning platforms:

Guest speaker: Carlos Nunes

IT teacher, teacher trainer in Educational Technology areas, author of school books and YouTube channel “Thinking about”(A Pensar em)

Webinar: Communication and relationship management in Distance Learning (E@D)

Guest speaker: Vítor Cotovio, Psychiatrist and Psychotherapist

Webinar: Data Protection

Guest speaker: Vítor Bernardo, specialist in data protection and information security. Collaborator of the National Data Protection Commission.

Webinar: Copyright and misinformation

Guest speaker: Vítor Tomé, specialist in Media Literacy / Digital Citizenship, journalism and teacher training and coaching.

Webinar: Ethics and Responsibility in Distance Learning (E@D)

Guest speaker: João Correia de Freitas, specialist in Educational Sciences (Educational Technology, ICT in Education, e-Learning, Digital Education).

Webinar: Cybersecurity for organizations

Guest speaker: Lino Santos, cybersecurity Specialist, coordinator of the National Cybersecurity Centre.

These webinars had and audience more than 6 000 teachers when live streaming.

6.3.5. SintraES + Project – Reflect on the care to be taken in distance Learning (May 2020)

On May 13th, the SintraES+ project organised the information session about "Reflecting on the care to be taken in Distance Learning", with the guest speaker Lígia Azevedo, from SeguraNet Awareness Centre.

This session was promoted to engage the teachers of the Municipality of Sintra. It was attended by 60 participants. Safety recommendations and guidelines for Distance Learning (issued by DGE) were analysed in collaboration with the Cybersecurity National Centre and the National Data Protection Commission. Awareness campaigns and some of the resources for #StudyAtHome (#EstudoEmCasa) were also published and advertised.

Further information available on the Municipality of Sintra Education Portal: https://educacao.sintra.pt/linha-temporal?m=6&y=2020

6.3.6. 7 days with the media – 8th edition (May 2020)

In 2020 “7 Days with the Media” was scheduled, as usual, for the 1st week of May (3-9 May). However, due to the COVID-19 Pandemic the event was home- based. It was a great edition, though. There were many novelties and innovation, for example, “Radio ZigZag” created a unique and inspiring song, inspirational people from different areas singing together, challenges to encourage everyone’s participation.

This event organised by Informal Group on Media Literacy (GILM) annually aims at continuing to promote media education and critical thinking through the sharing of activities and projects registered by participants on http://www.7diascomosmedia.pt/.

For the first time, GILM has launched the “GILM Challenges” to motivate and encourage the wider participation of families, teachers, students, friends, neighbours and the local communities.

Misinformation, disinformation, FAKE NEWS and cybersecurity are the most important themes nowadays due to their relevance and the major role they play in media. In fact, they stand out as central issues in this edition. However, as in previous years, it is also possible to address other relevant subjects related to the objectives of the initiative.

6.3.7. SICAD Conference – “Crescer num mundo digital – estratégias preventivas” (June 2020)

PT SIC through CIS | FCT participated in the SICAD Conference that was hold online on the theme - Growing up in a Digital World: preventive strategies - with the experts Eduarda Ferreira, educational psychologist and member of the EU Kids Online Network team and Vasco Calado, researcher from SICAD.

SICAD - Intervention Service for Addictive Behaviors and Addictions – a portuguese well knowed public service provides information and knowledge in the area of Addictive Behaviors and Addictions.

The conference can be seen in: https://www.youtube.com/watch?v=nlh5rRzlopk

6.3.8. GOOGLE Portugal – Machine Learning Workshop for policy makers (June 2020)

PT SIC through CIS | FCT was invited to participated in the Machine Learning Workshop for policy makers, organised by Google Portugal, hosted online in June.

This two-hour interactive online workshop on Machine Learning for public policy makers was conducted by Fernanda Viégas, Google researcher, who co-leads the PAIR (People + AI Research) initiative. The workshop focused on the following questions:

- What is Machine Learning, how can it be used and how does it differ from other forms of software development.

- How to develop responsible Artificial Intelligence: how data influences Machine Learning; what is the impact of Machine Learning for privacy and for justice; can Artificial Intelligence be explained or is it a black box?

- Open discussion on existing technological tools, practices and policy initiatives needed to ensure responsible development of Artificial Intelligence.

6.3.9. Webinar on Digital Payments (July 2020)

Navigating in Security - Digital payments was the title of the webinar, held on July 7th, from 5:00 pm to 6:00. It was the result of a partnership between the DGE and the Bank of Portugal. This webinar was moderated by Dr. Tiago Fernandes, technician at the Information and Financial Training Centre of the Behavioural Supervision Department of the Bank of Portugal. A range of great speakers, specialists who address the main risks of navigating the digital channels as well as the precautions to be taken when accessing them when used to make payments.

As it is well known, digital channels allow us all to access a wide range of banking products and services, via the Internet and a multitude of mobile applications. However, in its use, it is very important to adopt security procedures, so the Bank of Portugal has been developing digital financial education initiatives for the school communities through the #ficaadica campaign, which was presented during this webinar. https://www.seguranet.pt/pt/noticias/navegar-em-seguranca-pagamentos-digitais-webinar

6.3.10. Counter@ct Seminar (September 2020)

PT SIC through CIS | FCT participated in the COUNTER@CT SEMINAR that took place in Lisbon on the 24 September.

The Counter@ct Seminar represents the culmination of the work developed by APAV and its national and European partners in the project Conter@ct: prevention and fight against online radicalization.

This project, co-funded by the Internal Security Fund - European Union Police, had as its main goal the creation and dissemination of a digital campaign that presents a counter narrative for the deconstruction of radical messages and ideologies.

During the event it was presented the work developed by APAV and its national and European partners. The Conference took place in three plenary sessions in which speakers with recognized experience shared their knowledge on various issues related to support for victims of terrorism, the role of communication and narratives in preventing these phenomena, as well as the role of civil society organizations in building these communication strategies. A round table was also held in which representatives of various national authorities discussed synergies in preventing and combating these phenomena.

For further information: https://apav.pt/apav_v3/index.php/pt/2447-inscricoes-abertas- projeto-counter-act-prevencao-e-combate-a-radicalizacao-online

6.3.11. Webinar on Cybersecurity in Financial Transactions (October 2020)

“Cybersecurity in financial transactions” is the title of the webinar, which results from a partnership between DGE and the Portuguese Securities Market Commission (Comissão do Mercado de Valores Mobiliários (CMVM)). It took place on October 7th, from 5:00 pm to 6:00 pm.

This event happened under the Investors Week and its was aimed at bringing teachers together to address and learn more about critical themes like Fraud Prevention in Trading Through Digital Channels, Online Trading Platforms and Behavioural Biases. Some projects on the National Plan for Financial Education were also presented. These were developed collaboratively by the Ministry of Education and the Portuguese Securities Market Commission (CMVM).

Designing and delivering this webinar was particularly important in a context in which financial investment services increasingly use digital channels and tools. Thus, it is vital to pay special attention to all cybersecurity-related issues and invest in data and transaction security programmes as well as in the prevention of digital fraud.

This webinar was lead by Rui Pinto, Maria João Teixeira, Tiago dos Santos Matias and Victor Mendes from CMVM.

Learn more about the National Plan for Financial Education: https://youtu.be/d5V132DZCZY

Program and more information in: https://www.smiportugal2020.pt/dia2/ciberseguranca/

6.3.12. The implications of social networks in the lives of children and young people – Dge Webinar (October 2020)

SeguraNet organised, the webinar “The implications of social networks in the lives of children and young people”, on October 13th, at 5 pm. It was moderated by Iolanda Ferreira, Antena 1 / RTP and had the participation of Luís Antunes (Professor at the Department of Computer Science at the Faculty of Sciences of the University of Oporto) and Ivone Patrão (Clinical and Health Psychologist).

This webinar is particularly relevant in today’s context where social networks are increasingly present in the lives of children and young people. To this end, it is important to pay special attention to the impact of social networks and their algorithms as well as people’s subordination to the digital media.

The recording of the Webinar can be found on SeguraNet Youtube through the link: https://www.youtube.com/watch?v=knxtT6Jzcdo&t=3s

6.3.13. II Global Stop Cyberbullyin Telesummit (October 2020)

To mark the European Month of Cybersecurity and the Month for Prevention and Combating Bullying, which are celebrated in October, the authors of the book "Cyberbullying - A Guide for Parents and Educators" - Sónia Seixas, Luís Fernandes and Tito de Morais - organized and promoted the II Global StopCyberbullying Telesummit, an online event consisting of a series of daily videoconferences dedicated to issues related to cyberbullying and that were broadcast live on Facebook, Periscope and YouTube.

National and international guests were invited to give their perspective on the issues related with cyberbullying. From Portugal, besides the promoters of the initiative, the event counted on the participation of the following guests: Vânia Beliz, Rita Felizardo (Escola das Emoções), Margarida Gaspar de Matos (Aventura Social), Maria João Leote de Carvalho (CICS.NOVA), Teresa Paula Marques, Tânia Paias, Cristina Quadros (MindSerena), Pedro Ventura, Ana Paiva, João Faria (Pin) and Júlia Vinhas (CADin), among others.

According to the promoters of the event, "there was already an idea of doing this second edition, but the pandemic we are living more than justifies its realization, since face-to-face bullying registers a trend not to disappear, but to transform itself into cyberbullying, this being a trend that is also global."

The sessions took place from October 1 to 31, 2020 and were conducted in Portuguese or English, depending on the guest. Participation was free of charge.

For further information: https://es-la.facebook.com/ERTE.DGE/posts/3370073856380494/

6.3.14. Conference ROAR - Challenges in providing support to victims of cybercrime (November 2020)

The Conference ROAR: Challenges in providing support to victims of cybercrime took place on the 3rd of November 2020 in the headquarters of Altice Portugal (Lisbon) as the final event of Project ROAR: Empowering victims of cybercrime.

By hosting this event, the Portuguese Association for Victim Support (APAV) and its partnership aimed at presenting the results and outputs of Project ROAR but also at creating a knowledge- based space for the exchange of good practices and for pushing forward recommendations on how to enhance prevention on cybercrime and the support provided to its victims.

The Conference gathered civil society organisations, academia, industry, media, law enforcement agencies, judicial authorities and policy makers from across Europe, thus providing a unique opportunity to strengthen synergies and discuss multidisciplinary strategies to prevent and combat cybercrime, discussing current and future threats, challenges in investigating these crimes and in supporting victims.

The Conference program was diverse not only in terms of speakers’ nationalities and background, but also in the types of sessions it foresees. In the Conference, besides the plenary sessions where key-note speakers shared their expertise on several matters related to cybercrime, participants had the opportunity to register for different workshops in which relevant topics concerning the digital world were addressed, such as online frauds and cyberstalking in the context of intimate relationships, among others, as well as prevention and mitigation measures through a multidisciplinary approach.

The range of topics within the Conference’s main theme and the diversity of session format was intended to encourage the active participation of those attending the Conference as the knowledge shared and produced was in itself a positive result of the Project.

For further information: https://apav.pt/apav_v3/index.php/en/2493-conference-roar- challenges-in-providing-support-to-victims-of-cybercrime-2

6.3.15. Fight against disinformation:launch of the true or lie pedagogical game (November 2020)

DGE launched on November 13, in Eça de Queirós School in Lisbon, the Pedagogical Game Truth or Lie. This game stimulates the development of young people's critical thinking. Following a “quiz” approach, playful content is accompanied by a pedagogical area on how to detect false news. This game is an introductory resource to the theme, motivating the development of Media Education domain for Citizenship and Development subject.

This resource was developed in collaboration with journalist Paulo Pena.

The ceremony will took place in the auditorium of AE Eça de Queirós with the participation of His Excellencies the Secretary of State and Deputy of Education, João Costa, and the Secretary of State for Cinema, Audiovisual and Media, Nuno Artur Silva.

Due to the contingency situation caused by COVID-19, the event was live broadcast. Pedagogical Game Truth or Lie: https://verdadeoumentira.dge.mec.pt/

6.3.16. C-DAYS 2020 – Online Conference (November 2020)

CIS | FCT was invited to be present at the C-Days 2020, the 6th edition of this international cybersecurity conference that this year intended to strengthen the bonds of trust and knowledge of the community involved, in order to enrich the knowledge regarding the contents of the themes that were presented and discussed in the four rooms of the event.

The conference organized by the Centro Nacional de Ciberseguraça (CNCS) targeted the entire cybersecurity community, with a special focus on entities that operate or exercise functions using ICT, but also teachers and students from the university and professional higher education institutions.

At a time of major global transformations that generate enormous challenges and uncertainties, the Cybersecurity Conference C-DAYS 2020, took place from 23 to 27 November, at Casa das Histórias Paula Rego in Cascais, on a live stream format.

It was intended to continue sharing knowledge by promoting productive discussions around the various topics that arise from the fact that Cybersecurity is a cross-cutting issue in today's society.

With a prestigious panel of speakers, the C-DAYS 2020 Conference brought to discussion Cybersecurity in light of Society, Innovation and Future Technologies, Risks and Conflicts, Public Policies and Economics.

An average of 250 participants attended the live streaming conference and more than 8.000 saw it latter as it is available on the conference website.

For further information: https://www.c-days.cncs.gov.pt/

6.3.17. Webinar PACTOR Kids – Eu Consigo! Como Promover comportamentos online saudáveis na criança? (December 2020)

In December PACTOR Kids promoted a webinar addressing how to promote healthy online behaviors in children. The authors and psychologists, Filipa Pimenta and Ivone Martins Patrão, brought as guests for this session, Daniel Sampaio and Sónia Morais Santos, author of the blog “Poop in the Diaper”, who together discussed and presented tips to help parents and educators on how to promote healthy online behaviors in children.

The webinar is available on: https://www.youtube.com/watch?v=3TNuW64hlfM

7. INTERNATIONAL COOPERATION

7.1. DEVELOPING A STRONG NETWORK OF PARTNERS

During 2020, PT SIC collaborated with several international partners to raise awareness through different forms. Below follows the highlights of these partnerships.

7.1.1. Safer Internet Day in Cape Verde (February 2020)

Under the partnership between the Polytechnic Institute of Santarém, in Portugal, and the University of Santiago, in Cape Verde (formally established in 2017, and consolidated in 2019) a strong action resulted in February 2020 to celebrate the Safer Internet Day 2020. Throughout February, several School Clusters on the island of Santiago were able to attend and participate in the sessions organized by teachers, who are simultaneously doing their Masters Degree in Pedagogy, in the University of Santiago. This work was the result of their work in Educational Technologies, taught by Cristina Novo, the coordinator of the ICT Competence Centre from the College of Education of Polytechnic Institute of Santarém (ESE / IPSantarém).

The result of all the work developed in Cape Verde has been shown on Safer Internet Day, at the LAC School Clusters - Liceu Amilcar Cabral and Justina Ferreira, in the city of Assomada, Santa Catarina region, and also in Clusters of Achada Bolanha and Tarrafal II, situated in other regions of the island. There were about 500 secondary school students and 30 teachers involved in these initiatives. The main subjects addressed in the sections were cyberbullying, social networks "risks and challenges", copyright, gaming and technology addiction.

Some of these initiatives had great visibility through the Cape Verdean media. The visibility of all the work developed so far is a booster to keep developing Safer Internet related work in the country. In order to continue this work and project(s) already carried out in the field, a range of continuous professional development (CPD) actions are planned for the beginning of the next school year and, once more, in cooperation with the ESE / IPSantarém ICT Competence Centre and the University of Santiago. These CPD will be targeting teachers who aim to motivate and engage educational communities to increase and complete the Digital Citizenship related work.

The ESE / IPSantarém ICT Competence Centre, in collaboration with SeguraNet Awareness Centre, has done a consistent work in the area of Digital Citizenship, for more than 15 years. This work has gained national visibility and projection and it is gaining now an international dimension with a project that aims at getting a strong participation and involvement of teacher training professionals, as well as reaching higher levels of dissemination and training initiatives with schools, teachers, students and families in the island of Santiago. This collaboration has

also been recognized by the Insafe network, through its dissemination on the Better Internet for Kids portal: https://www.betterinternetforkids.eu/web/portal/practice/awareness/detail?articleId=57726 39

7.1.2. Parents Meeting – Colégio São francisco de Assis – Luanda Sul – Angola (June 2020)

On June 9th, the Educational Resources and Technologies Team (ERTE) from DGE, participated in the online session “Parents meeting” (Encontros com Pais), about “New technologies, social networks and online security!”, organised by Colégio S. Francisco de Assis - Luanda Sul.

This session, aimed at parents/carers and guardians, was moderated by Maria Teresa Godinho and Lígia Azevedo, from DGE. There were 72 participants.

Colégio S. Francisco de Assis - Luanda Sul is organizing and delivering a range of information sessions to address current education context related topics.

7.1.3. Portuguese Youth Participation on the 4NSEEK Project

PT SIC collaborate with INCIBE – in the 4NSEEK European project (Forensic Against Sexual Exploitation of Children), coordinated by INCIBE and in which APAV co-leads the awareness and dissemination activities.

Briefly, 4NSEEK´s main aims are fighting cybercrime, concretely online child sexual abuse, by:

1. Promoting international police cooperation. 2. Improving the forensic analysis tool specialized in child sexual abuse, 4NSEEK. 3. Creating and disseminating awareness materials to support the detection and prevention of child sexual abuse.

For the achievement of this third objective, it was constituted a working group of experts in different areas, and a series of key findings were produced, and translated in different awareness resources. The specific collaborative activity proposed involved youth panels from both countries and consisted of creating a joint discussion group to take requirements for the

design of content targeting youth audiences, including messages for this target, as well as the validation of the resources generated.

For further information: https://www.incibe.es/en/european-projects/4nseek

7.1.4. FACEBOOK – Parents Portal

For the past years, the Portuguese Safer Internet Centre as an awareness centre has developed some resources and contents targeting parents that are available on our website, regarding online addiction, gaming, smart digital parenting, namely: • Online addiction guide - Guidelines for healthy online behavior management; • Guide for Parents - World of video games, risks and benefits; • Dictionary of a Gamer • Tips for healthy and safe digital parenting; • Smart Online Parenting. To make the resources reachable for all, they are available for download at: www.internetsegura.pt

Due to the quality of our resources FACEBOOK confirm PT SIC as an expert of the Safety Centre Parent's Portal https://www.facebook.com/safety/resources

7.1.5. Portuguese Collaboration on the BIK - Third BIK Map Report

PT SIC through its network of partners collaborate on the 3rd BIK Map Report. It was the contact point in Portugal for data collection and compilation.

This report presents European level findings for 30 participating countries: all EU Member States, Iceland, Norway and the United Kingdom.

Some top-level highlights include:

 Evidence of mainstreaming of child online safety in public policies across Europe.  A high level of awareness of the BIK Strategy itself and evidence that it has influenced policies in this field.  A noticeable increase in policies supporting high-quality online content for children (Pillar 1) and for creating online safe environment through tools and regulation (Pillar 3).  Teaching online safety in schools, support for digital and media literacy and general awareness raising (Pillar 2), are thoroughly embedded in the policy responses of all

Member States. Combating child sexual abuse and exploitation (Pillar 4) is comprehensively addressed by all countries.  As BIK implementation matures, it is also becoming more complex.  A positive finding that there is some form of structured cooperation mechanism in place in most countries.  There has been a significant increase in countries reporting the availability of regular data collection that is specifically focused on children’s use of the internet.  There remains a gap in involving children and young people actively in the policy making process.  Several recommendations are made as to how countries and stakeholders can work together to maximise their collective impact.

For further information: https://www.betterinternetforkids.eu/policy/bikmap

7.1.6. ERYICA- European Youth Information and Counselling Agency

As a member of the European Youth Information and Counseling Agency (ERYICA), IPDJ promoted and participated in three main activities in the field of digital information and communication during 2020: the 3rd ERYICA Ibero-islandic Meeting, participation in the Training Course for Trainers ToT - ERYICAdemy from ERYICA, and MIL Week Eryica European Webinar “Media and Information Literacy in Formal and Non-formal Education”

3rd ERYICA Ibero-islandic Meeting

The 3rd ERYICA Ibero-islandic Meeting took place on 5 November, coordinated by the Valencian youth information network, IVAJ. The 1st and 2nd Meetings were held respectively in Madrid and Évora.

This meeting took place online, due to the pandemic situation, and was attended by about 50 youth workers and youth information workers from the Iberian Peninsula, including representatives from the Balearic Islands and Madeira.

To higthligth in the program: the state of play of new ERYICA projects, the presentation of the conclusions of the different Iberian working groups, namely:

1. Fake News campaign / «NO FAKE»

2. Meeting of «corresponsales»

3. Translation of materials

4. Training of trainers in different areas.

New working groups were created and a new schedule was defined for the creation of training projects, campaigns and joint materials.

Group of «correspondents» in youth information

The agenda includes the presentation of the panorama of the young correspondents and the next steps of the kit of correspondents, in addition to an idea of training shared with the group of trainers.

In addition, a virtual meeting will be organized after Easter, with the objective that the young correspondents get to know each other and start forming a network, as well as sharing good practices among them.

Group - Campaigns and materials | Mental health and Young people's online dependencies

The group decided that the main theme it intends to focus on in 2021 campaigns is COVID19 and mental health, and how it is affecting youth workers and young people, with an emphasis on young people's online dependencies.

First, good practices will be compiled to be presented in a webinar for youth workers and then create a positive campaign for young people. IPDJ, in the framework of CIS pt and for this campaign, decided to prepare a set of videos about the day-to-day life of a gaming professional and youth testimonies about their Pandemic and confinment experience both in the digital and real world. The aim of the campaign is to prevent young people from being and feeling neglected during the pandemic, in everything they do, and to help them feel better, more integrated, understood and useful.

Participation in the Training Course for Trainers ToT - ERYICAdemy from ERYICA

ERYICA Training courses for trainers can be taught by trainers who have taken a Training of Trainers (ToT) course. The objective is for trainers to become multipliers of ERYICA training courses, which is why their certification is particularly highlighted.

In 2019 and 2020 IPDJ participated with youth workers in the ERYICA project - ToT - ERYICAdemy - Training of Trainers in Information and Youth Counseling, supported by the ERASMUS + program.

The ERYICA European Training and Training System Working Group (ECTS WG) has developed, for this purpose, a training structure that certifies trainers to provide 5 trainings and 3 eLearning courses in their countries of origin. The ToT course uses blended learning methodology and included two residential phases and two eLearning phases. At the end of 2020, participants were certified to teach ERYICA - YIntro, Digital YIntro, Advanced YIntro, JIMMY and YoMIM courses, as well as Digital YIntro, JIMMY and YoMIM eLearning courses.

In order to promote indoor trainings and digital citizenship these courses will be taught in Portugal, through the IPDJ e-learning platform https: //elearning.ipdj .gov.pt/ . During the year 2021, a JIMMY – Youth Information Mediator pilot course will be given to IPDJ and youth workers. Later on, other ERYICA courses will be promoted on this platform.

7.2. INTERNATIONAL/ EUROPEAN CONFERENCES & SEMINARS

Across 2020, PT SIC participated in several International and European Conferences & Seminars. Some of these are a result of the already established partnerships and commitments assured by PT SIC, namely:

 Insafe online training meeting, June, 2020;  Insafe Steering Committee online meeting, June, 2020;  Insafe/INHOPE online Training meeting, October, 2020  Insafe Steering Committee online meeting, October, 2020;  Safer Internet Forum 2020, Online, November, 2020;

However, some other meetings result from newly formed partnerships and goals for the consortium and thus, are highlighted below.

7.2.1. BetterNet Lab – Moving away from sluts & Macho’s online (January 2020)

PT SIC through CIS | FCT participated in the one-day conference in which B-Bico proposed to give guidance on how to deal with gender stereotyped behaviour among young people online. It targeted a wide range of professionals who come into contact with young people in one way or another (social workers, teachers, NGOs, etc.) and it led to concrete recommendations to (Belgian and European) politicians and policy makers.

In the opinion of Child Focus - Belgian helpline for a safer internet - it is so important to address this issue because gender stereotyped behaviour still has an enormous impact on online communication between young people. Think of ‘slut shaming’ and macho behavior of boys ... Meanwhile, it is known that boys are also sometimes victims of the stereotyped behavior, but they are less likely to seek help or talk about emotions ... While most professionals will recognize these issues, they often do not know how to react. This conference intended to respond to this need, offering concrete tools to work effectively on the topic.

7.2.2. EuroDIG (June 2020)

EuroDIG 2020 was planned to take place as a three-day meeting from 10-12 June, in Trieste, Italy. EuroDIG was to be a satellite event in the overall program of the EuroScience Open Forum (ESOF) and the overarching theme, ‘Towards a sustainable governance of the Internet’, was aligned with ESOF’s focus areas. Because of the Pandemic EuroDIG 2020 was held as a fully virtual meeting.

During the call for issues EuroDIG received almost 180 proposals and the following focus areas were pointed out:

 Cooperation, legislation, standardisation: Contribute to and continue with the follow up process on the UN HLP Report

 Leverage connecting the unconnected: All matter access, 5G, community networks, East-West relations

 Data governance and data security

 Media issues (ongoing): fake news, literacy, journalism

 all matter DNS: security, standards

With 1200 registered participants from all over the world it was possible to present a program that resonated with many stakeholders. The active and insightful contributions not only from guest speakers, but from all participants made EuroDIG2020 a wonderful event.

Alongside the global Internet Governance Forum moving online, many national and regional Internet Governance initiatives are also tackling this question and can highly benefit from input.

The Messages from EuroDIG can been read at: https://www.eurodig.org/messages-2020/

7.2.3. Virtual Educa Connect – international Virtual Meeting (July 2020)

Virtual Educa Connect was the largest international virtual meeting on innovation in education for social transformation taking place in 2020 (21st to 23rd July).

The online event preceded the World Virtual Educa Congress, scheduled for November 2020, in Lisbon, and addressed some of the most relevant issues arising from the challenges that the COVID- 19 pandemic has placed on the global educational communities. During the three days, the themes

related to technological implementation in education and training were also discussed. These encourage alignment with the United Nations' Sustainable Development Goals (SDGs), established in the 2030 Agenda.

The meeting targeted all those actively engaged in the Education sector, headteachers, teachers, those in charge of human resources, as well as professionals from Small and Medium Enterprises (SMEs) and large companies, seeking to know the latest advances, research work, educational and technological results to respond to the COVID-19 Pandemic crisis.

There were four large thematic areas addressed: - Exponential developments in Education and Training; - Fourth industrial revolution: new contexts, new demands; - Innovation for quality and inclusive education in the post-pandemic; - Initiatives of the impact on the development of new cognitive skills.

Participants were able to actively interact with the speakers asking questions as well as interacting with other participants and holding meetings with sponsors through the virtual platform.

Registration was free for teachers, students and headteachers and educational networks.

For further information: www.virtualeduca.org/connect

7.2.4. CERT-EU 2020 Annual Conference (September 2020)

PT SIC through CIS | FCT was present in the CERT-EU 2020 Annual Conference held online. It is to highlight the Tactical Tech workshop about the Glass Room Misinformation Edition.

The Glass Room Misinformation edition is an immersive, self-learning public intervention that explores how technology and social media platforms are shaping the information that we see, consume and share in our everyday lives. The exhibition consists of interactive apps and visualisations that inspire visitors to question the information they receive online and to help them spot misinformation in its many guises. A 15-minute online tour during the morning coffee break provided a brief insight into the elements of the latest edition.

Tactical Tech is a Berlin-based, international NGO that explores and mitigates the impact of digital technologies on society. Our mission is to give people the resources they need to make sustainable change in their digital lives, encouraging online privacy, autonomy, and a creative

use of technology. Tactical Tech launched The Glass Room project in 2016 to address a growing public awareness around data and privacy, subsequently reaching over 130,000 people in close to 30 countries and generating a global conversation about the impact of big data.

For further information: https://tacticaltech.org/projects/the-glass-room/

7.2.5. 13th European Forum on the Rights of the Child (September 2020)

CIS | FCT participated on the 13th European Forum on the Rights of the Child organised by the Directorate-General for Justice and Consumers, the European Forum on the rights of the child, the annual conference that provides a platform for dialogue between EU institutions and other stakeholders on the rights of the child. This year, for the first time ever, the Forum was completely digital!

From 29/09 to 01/10, participants enjoyed an online, interactive event experience under the theme of this 13th edition: ‘Delivering for children: towards the European strategy on the rights of the child’. Highlights included a three-day conference featuring high-level sessions and interactive workshops as well as ice-breaking activities. Participants included children and young people, national authorities and policymakers, judicial and child protection practitioners, ombudspersons for children, independent experts, international and non-governmental organisations, academics, EU institutions and agencies.

For further information: https://www.euchildforum2020.eu/

7.2.6. MIL Week Eryica European Webinar “Media and Information Literacy in Formal and Non-formal Education” (October 2020)

ERYICA is part of the International Organising Committee of the Global MIL Week and to celebrate the Week the agency organised a webinar on Media and Information Literacy in formal and non-formal education. The webinar took place on 27th October.

The keynote speech was provided by Alexandre Sayad, an expert in the fields of education, culture and media, and international Co-Chairman of the Global Alliance for Partnerships on Media and Information Literacy (GAPMIL). Focused on "Youth MIL and Education: The 'spirit' of our time", underlying why MIL is so essential. Some Green MIL concepts and practices were presented, as well as good practice in the field of MIL by youth information providers members

of ERYICA from France, Austria and Portugal. IPDJ presented a good practice project “The environmental impact of the internet”, developed in the scope of CIS pt and inside the Youth info network, and also inspired by a workshop where IPDJ representatives participated during the INSAFE Training Heracklion Meeting. The project was presented as well as the brochure with the essential information about the environmental impact of the internet: How much energy do we spent using internet? How much the use of internet contributes to climate emergency? What can we do to reduce our digital carbon footprint? What is the green web?

We also presented the 'Play for the Environment' quiz, and explained how we called visitors, in our stands in fairs and other public events, to answer and find out if they contribute to a greener Internet. Finally, we explained that with the quiz we had many opportunities to discuss with visitors the environmental impact of the internet, an issue that was new for most of them.

ERYICA web link https://www.eryica.org/news/2020/10/19/media-and-information-literacy-informal-and-non-formal-education-webinar

Facebook Webinar release Link : https://www.facebook.com/Eryica/photos/a.3898148580200977/4024190440930123/

Quiz link: https://forms.office.com/Pages/ResponsePage.aspx?id=xsHSeqAGmE6v9KJjjWSdt9POOHqlRu5 Ns0TNxucrDVtUNEs4S0NWRjBGQTBKQUg1VjRYUVYwNzBISC4u

7.2.7. Expert Group on Safer Internet for Children – 5th Meeting (November 2020)

PT SIC trough CIS | FCT was invited to participate in the 5th Meeting of the Expert Group on Safer Internet for Children, organized by the European Commission – Directorate-General for Communications Networks, Content and Technology.

The main purpose of the meeting was to present and discuss the results of the third Better Internet for Kids (BIK) policy map exercise. As it is known the BIK policy map allows to compare and exchange

knowledge on policy making and implementation in EU Member States of the European Strategy for a Better Internet for Children (BIK strategy).

7.2.8. Digital Citizenship Education Days (November 2020)

On November 3rd and 4th, the Digital Citizenship Education Days event took place by videoconference. This videoconference focused on the theme of education for digital citizenship and its relevant perspectives according to account the current context of global acceleration of distance education, the resulting challenges and the strategic political guidelines assumed to promote their integration in the curricula schoolchildren.

Organized by the Council of Europe in collaboration with the “États généraux du numérique pour l’éducation”, launched by Jean-Michel Blanquer, organized by the Ministry of National Education, Youth and Sports of the French Republic, last June.

Policy makers, educators, teachers and school administrators from all over Europe will participate. They will all aim at raising awareness of education for digital citizenship and its development in European schools.

The meeting provides an opportunity for those responsible for defining and implementing educational policy measures to share knowledge and best practice about current developments in education for digital citizenship in their countries of origin.

Considering the challenges and opportunities for education for digital citizenship presented by the COVID-19 Pandemic crisis and, in particular, knowing how policy and practice can be adapted to the needs of hybrid and distant forms of learning are other objectives to be achieved, along with the presentation of the digital citizenship education project from the Council of Europe.

Teacher Teresa Borges, from Agrupamento de Escolas do Cerco, one of the 10 Portuguese schools that is part of the Digital Citizenship Education pilot project, presented the

communication “School changes, new scenarios” in session C - School Policies, one of the parallel sessions on the 3rd of November.

For further information: https://www.dge.mec.pt/noticias/digital-citizenship-education-days-3- e-4-de-novembro-de-2020

7.2.9. Participation of Portuguese young people in the Safe Internet Forum (November 2020)

The Safer Internet Forum (SIF) is an annual European conference, organised by European Schoolnet, on behalf of the European Commission, within the framework of the Better Internet for Kids strategy in which politicians, researchers, technicians, young people, parents, teachers, NGOs, representatives of industry and other relevant actors come together to discuss the latest trends, risks and solutions related to online safety for young people. This year's edition will take place online, with the theme: “Digital (dis)advantage: creating an inclusive world for children and young people online”.

For more than two decades, the European Union has played an important role in promoting a safer Internet, through a series of legal measures, financing programmes and self-regulatory initiatives. The COVID-19 pandemic reinforced the view that digital technology can enable children and young people to search for information, communicate, socialize, learn and play, often in ways that are not possible, in the same way, without access to the digital world. However, there is a growing awareness and concern that online tools and services are often not developed with the best interests of children and young people in mind, nor of those with a disability.

On November 25th, 2020, Professor Laura Lundy will discuss the challenges and opportunities that children with disabilities encounter when using digital tools and platforms, as well as the positive role that the digital environment can play in helping these same children to learn and understand their rights.

On November 26th, there will be some sessions on innovative solutions in the area of technology and education, as is the case with the industry's commitment, in order to meet the demand for greater accessibility and design of platforms from the perspective of universal by default. Existing content and resources created for vulnerable groups will also be explored as well as addressing inclusive education, while exploring best practices in the use of technology in schools

to support children and young people with Special Education Needs and Disabilities (SEND). Two young Portuguese people will participate in these sessions.

At the same time, other online events are taking place. On Tuesday morning, November 24th, 2020, an online session on youth participation will take place, with a particular focus on the Better Internet for Kids (BIK) Youth Pledge Initiative, which will highlight the age-appropriate design principles.

For further information: https://www.betterinternetforkids.eu/policy/safer-internet-forum

7.2.10. European Day for the Protection of Children from Sexual Exploitation and Sexual Abuse (November 2020)

PT SIC participated on the European Day for the Protection of Children against Sexual Exploitation and Sexual Abuse, celebrated each year on 18 November. This Day has proven to be an excellent opportunity for all to continue breaking the barriers of silence that still surround sexual exploitation and sexual abuse of children in all countries.

Children are increasingly exploring and expressing their sexuality through information and communication technologies (ICTs), in particular social media and messaging applications. This includes generating and sharing sexually suggestive or explicit images and/or videos of themselves. However, they often underestimate the risks associated with this behaviour, are under peer pressure to share such images and/or videos or are tempted to engage in risky behaviour. It is essential to develop comprehensive prevention programmes to permit children to understand the risks associated with such behaviour, as the images and/or videos may end up on the internet and may result in children being targeted for sexual coercion and/or extortion.

The 2020 edition of the European Day therefore focuses on “Preventing risky behaviour by children: child self-generated sexual images and/or videos”.

The Council of Europe encouraged its partners to organise activities around this theme in order to raise awareness of children and adults on these risks and how to protect children from them. The Council of Europe also encouraged exchanges, between children and parents, among parliamentarians, educators and other professionals.

On the occasion of the European Day the Council of Europe organized a webinar in the context of its Project “End Online Child Sexual Abuse @ Europe” (EndOCSEA@Europe) funded by the End Violence Against Children fund (EVAC). This event was an opportunity to listen, in particular, to the Council of Europe Commissioner for Human Rights, Ms Dunja Mijatović, and the Chairperson of the Lanzarote Committee, Ms Christel De Craim. This webinar addressed the following theme: Educational measures to prevent risks associated with child self-generated sexual images/videos.

For further information: https://www.coe.int/en/web/children/european-day-12-nov-2020

7.2.11. IGF – Internet Governance Forum – (November 2020)

The fifteenth Annual Meeting of the IFG was hosted online by the United Nations under the overarching theme: Internet for human resilience and solidarity. The first phase was hosted on 2-6 November and the second one on 9-17 November.

On Tuesday, 3 November 2020, four representatives from the Insafe network, including PT SIC, hosted a discussion on “The coronavirus pandemic: A global crisis is showing us how to live online” in a dedicated Internet Governance Forum (IGF) pre-event.

The- event was hosted by Sabrina Vorbau from the Insafe Coordination Team, Sofia Rasgado from the Portuguese Safer Internet Centre (Fundação para a Ciência e a Tecnologia), Deborah Vassallo from the Maltese Safer Internet Centre (Foundation for Social Welfare Services) and Evangelia Daskalaki from the Greek Safer Internet Centre (Foundation for Research and Technology – Hellas).

Right at the beginning of the pandemic, Safer Internet Centres (SICs) from the Insafe network reacted immediately by providing timely resources to keep the online space as safe as possible for children and young people, but also for adults.

In Portugal, schools closed on 13 March 2020, and the SIC therefore had to quickly react and adapt its activities to accommodate this new reality. Classes were broadcast on national television and on YouTube, where a specific channel was opened with over 6,000 resources to support students and teachers. In the meantime, the Portuguese Ministry of Education developed their website by adding a range of digital resources to support schools in these unprecedented times.

The Safer Internet Centre participated in the launch of the initiative “Somos Tod@s Digitais” (in Portuguese, “We are all digital”) to support the citizens with the least developed digital skills in better dealing with the increased reliance on digital technologies brought about by social distancing. As part of this initiative, a helpline provided free support on the safe use of digital

solutions. A range of tutorials on using basic applications such as Skype, WhatsApp, Facebook, Messenger and Instagram were also made available online. A mini-series of six episodes was produced, featuring the adventures of two grandparents and their grandchildren when dealing with the digital world.

Through an intergenerational perspective, humor, and with the participation of well-known actors, the series promoted discussion on crucial topics such as hate speech, privacy, online dating, and so on.

For teachers and parents, a set of recommendations for safety in remote teaching was issued to all school clusters, especially concerning the most popular platforms such as Zoom, Moodle, Microsoft Teams and Google Classroom. The Portuguese SIC also promoted six webinars with well-known experts on ethical and safety issues.

The SIC also launched a nationwide awareness campaign targeted at students, #Estudoemcasa (in Portuguese, “Home study”), consisting primarily of animated videos promoting digital citizenship shown during the breaks of the online classes and broadcast on national television. In April, the SIC launched the campaign #SERJOVEMEMCASA (in Portuguese, “Being young at home”), with proposals for activities and workshops targeted to youth. As part of this action, the SIC held five webinars, dedicated to promoting youth mental health, including online addiction.

During the lockdown, the Portuguese helpline and hotline noticed an increase in cybercrimes (ransomware, phishing, sextortion). To cope with these worrying trends, the helpline shared messages on its social media channels with information about the various online threats to look out for, and tips on how to avoid or react to them. The helpline retained close cooperation with schools and organised several awareness sessions online for students in different parts of Portugal. https://www.betterinternetforkids.eu/practice/articles/article?id=6767783 https://www.intgovforum.org/multilingual/content/igf-2020

7.2.12. B-BICO webinar – How to create a better internet for kids and young people (December 2020)

PT SIC Through CIS | FCT participated on the webinar promoted by the Belgium Better Internet Consortium project, which gathered opinions from experts on three challenges in the digital era that young people face today: Fake news, Digital Balance and Online gender stereotypical behavior. This betternet EVENT aimed at sharing the recommendations and initiatives coming from previous labs in order to create a better Internet for kids.

8. PT SIC OPERATIONAL LINES

8.1. LINHA INTERNET SEGURA (HOTLINE AND HELPLINE)

In 2020 APAV formalized the Memorandum of agreement concerning the workflow of notice and take down of CSAM in Portugal with the Judiciary Police, signed on January 23th. This memorandum enables APAV to do content assessment of CSAM.

Within the operational activity of the Safer Internet Helpline (LIS), APAV strengthened its cooperation with Facebook®, being now a trusted partner. Being part of the trusted partner channel, LIS is able to quickly send to Facebook’s analysts all reports of contents endangering children and youngsters and contents related with hate speech that are available on Facebook®, Facebook Messenger® and Instagram®, leading to a rapid removal of those contents from the respective platforms. The same applies to the onboarding process on the Trusted Flagger Channel of other platforms carried out on the years of 2019 and 2020. At the end of the year 2020 besides Facebook, APAV was also considered a Trusted Flagger of Youtube®, TikTok®, Roblox®, Twitter® and Pornhub®.

Another challenge faced by all Helplines and Hotlines was the current SARS Covid-19 Pandemic, which, at an operational level, meant that the main goal of the Safer Internet Helpline (LIS) was to its operational capacity, both at the hotline and helpline levels, despite the fact that our paid staff and volunteers had to go home, in compliance with government orders declared by the state of emergency.

To maintain business continuity and the operational capacity of the helpline, at the first phase of the emergency state, APAV provided smartphones to the volunteers in order for them to still receive calls at home, which enabled the LIS helpline to be fully operational and keep the same working hours (9h00 to 21h00 on weekdays).

With regard to the Hotline and given the particularly important role that it has in combating Child Sexual Abuse Online, it was possible for the Hotline manager to have a special authorisation that enabled him to travel to the workplace in order to do the illegal content assessment and to refer cases of CSAM to LEA’s and ISPs, and, thus, maintain the hotline fully operational.

With social isolation and the fact that people had to work remotely from home, thus relying more on the internet to maintain social interactions with family and friends, Portugal noticed an increase of Ciber-enabled crimes, mainly cases of ransomware and phishing. In addition to the measures already mentioned that enabled cybercrime victims to reach out to LIS and receive support, LIS also posted on social media multiple notifications with information of different cybercrime trends and tips on how to avoid or how to react in case of being victim of different types of cybercrime.

Ex: https://www.instagram.com/p/B-eW6AEpjAT/

Ex: https://www.apav.pt/apav_v3/index.php/pt/2278-covid-19-como-se-proteger-das-burlas-e-mails-de- phishing

Currently LIS is committed to reinforcing its digital presence and its support at a distance, having acquired a call center software that enables paid staff and volunteers to take calls from home via their mobile devices (laptop, tablet, etc.), whilst having LIS case management system integrated in the platform. The software also ensures that new volunteers can do their mandatory training without leaving their houses – example: they can do the active listening of incoming calls via the platform.

With regard to training of new staff and volunteers, the basic training has been transformed from b-learning format to e-learning. This solution not only enables LIS to comply with health security measures but also enables us to recruit volunteers from all over the country.

Given the particularities of Cybercrime and other online issues that LIS deals with, there was an increase in demand for more training. In march 2020 an e-learning course specific for LIS was created, with a duration of one month, and now only the SIAD staff that has completed this e- learning course is eligible to work at LIS.

The contents of this online course were also used to create a workshop on Intervention with Victims of Cybercrime for APAV staff. The Manager of LIS is responsible for the training and the first workshop occurred on November 6th 2020.

The Safe Internet Centre website, managed by FCT, was object of rebranding in 2020. APAV supported with the update of the contents, namely those related with the themes of the Safer Internet Helpline and by tailoring the reporting mechanisms for LIS. The objective LIS content update was to make them available in the new website of the Safer Internet Centre, which was launched on February 1st.

The contents can be found at https://www.internetsegura.pt/lis/sobre-a-lis

APAV also made available all the reporting mechanisms for LIS and gave them great visibility at its main APAVs website - https://apav.pt/apav_v3/index.php/pt/. in addition It also developed a chatbot service that gives some information regarding the most common subjects of LIS (Helpline and Hotline) that is available on the main website of APAV. (It can be found when you click on “Fale Connosco | Chat”).

In 2020 LIS in partnership with DGE (re)launched LIS national campaign on the 22th of September, the aim of this campaign was for LIS to reinforce its presence in schools having 4 different posters distributed to all Portuguese schools to sensitize children and youngsters for the risks of cybercrime and to publicize LIS Helpline number and different report mechanisms available.

From January to December 2020, Hotline and Helpline received 1164 reports/calls. Within the Helpline, 587 cybercrimes were reported, ranging from fraud, identity theft, defamation/slander, phishing, sexting, sextortion to grooming, child online sexual abuse, non- consensual image and video sharing, amongst other. The Hotline received 544 reports of child online sexual abuse, 216 reports of Hate Speech. 60% of the victims/users of both Helpline and Hotline were females, the majority between the ages of 11 and 17 years old.

LIS had an active participation on both INSAFE and INHOPE training meetings:

 4th June, 2020, LIS was invited to give a presentation at the INSAFE training meeting to the Helpline managers on the subject of “working with Porn Industry”.  28th and 29th of October,2020, the Operational manager of LIS participated on the Insafe/INHOPE joint training. On the 29th of October made a presentation for all the INSAFE/INHOPE network on the topic – “Deep dive: CSAM on adult sites”

LIS also engaged with other Global entities namely with Council of Europe being a speaker at the webinar MEASURING CYBERCRIME IN THE TIME OF COVID-19: THE ROLE OF CRIME AND CRIMINAL JUSTICE STATISTICS , on October 30th , where the LIS manager talked about the subject of “Cybercrime and Online Support.”

The 2020 Statistics of the Safer Internet Helpline are available in the following link: https://www.apav.pt/intranet16/images/EstatisticasAPAV_Linha_Internet_Segura_2020.pdf

100

8.2. PT SIC LINHA INTERNET SEGURA – AWARENESS RAISING

8.2.1. LIS Awareness Raising Campaign in Parnership with DGE

101

8.2.2. Portuguese Safer Internet Helpline Training and Awareness Sessions

Total of Local / Target Month Training Name Link of the event Participants City Audience (Estimated)

Portuguese Safer Internet Helpline Training and Awareness Sessions (2020)

28th Curso Media Coach - N/A January 2020 Lisbon CENJOR Journalists 18 Cyberbullying e Discurso de Ódio

th February 2020 29 Workshop Cidadania https://www.cm- Teachers Oeiras Digital oeiras.pt/pt/agenda/Pagi 100 nas/cidadania-digital- 2020.aspx Training on Online Risks N/A 4th March 2020 Vila Franca Teachers 30 de Xira Risks in Online Relationships N/A 19th May 2020 Online Students 80

awareness

session

Curso E-Learning | Disseminated Via APAV APAV Staff 40 E-Learning Cibercrime: Riscos e intranet: 2th June to 4th July 2020 Course como Evitá-los https://www.apav.pt/intra net16/index.php?option=c om_content&view=article& id=4077:curso-e-learning- cibercrime-riscos-e-como- evita-los-02-junho-a-04-de- julho-de- 2020&catid=153&Itemid=6 64 Sexting Cyberbullying https://educacao.sintra. th 16 June 2020 Online pt/linha- Students 74 awareness temporal/35549/sexting- session e-cyberbulling-ricardo- estrela

102

Victim 29th June 2020 Online The event was only for Support APAV Workshop Online Workshop: Technicians 11 Linha Internet Segura – was disseminated via APAV Intranet National Cibersecurity

9th July 2020 Centre – Cibertema: General https://www.facebook.com Webinar “Engenharia Social e os 190 /CentroNacionalCibersegur public Ataques Oportunistas” ancaPT/posts/2641094822 875017/

APAV mass online event 27th October 2020 Webinar APAV – II Jornadas Alto to the General Public - General 200 Alentejo contra a https://apav.pt/jornadas Public Violência: Crime e o /index.php/home- apoio Online alentejo

Webinar Council of Europe - https://rm.coe.int/20061 Restricted 45 30th October 2020 MEASURING CYBERCRIME 6-final-draft-program- Access IN THE TIME OF COVID-19: coe-cybercrime- THE ROLE OF CRIME AND 2020versionjune/16809e CRIMINAL JUSTICE f211 STATISTICS: Cybercrime and Online Support

Webinar General Directorship of N/A Teachers 35 10th November 2020 Education (DGE) – Linha Internet Segura: Comportamentos de Risco

Webinar General Directorship of N/A Teachers 35 16th November 2020 Education (DGE) – Linha Internet Segura: Comportamentos de Risco (2th edition)

Webinar National Comission for the https://www.cnpdpcj.go General Public 67 18th November 2020 Protection of Children v.pt/noticias?p_p_id=por Rights - “Prevenir tletnoticias_WAR_cpcjpo comportamentos de risco rtlet&p_p_lifecycle=0&p das crianças: imagens e/ou _p_state=normal&p_p_ vídeos sexualmente mode=view&p_p_col_id explícitos de crianças =column- produzidos por crianças” 1&p_p_col_count=1&_p ortletnoticias_WAR_cpcj

103

portlet_newsId=52156

Webinar Tagus Valley: Webinar - https://www.facebook.c General Public 60 20th November 2020 informar sobre como om/tagusvalley.valedotej detetar e proteger-se de o/videos/434483987558 ciberataques . 584

Mass Online APAV | VI Jornadas Contra https://apav.pt/jornadas General Public 160 26th November 2020 Event a Violência Açores : Riscos /index.php/home-acores nos Relacionamentos Online

Series of online Deco Jovem – Net Viva e https://www.facebook.c Students 200 19th November and awareness Segura om/DECOJovemConsumi th th 10 , 17 December sessions doresParaoFuturo/photo 2020 s/a.499147626774516/3 664984290190818/

https://www.facebook.c om/DECOJovemConsumi doresParaoFuturo/photo s/a.499147626774516/3 647367001952547

https://www.facebook.c om/DECOJovemConsumi doresParaoFuturo/photo s/a.499147626774516/3 591587844197130/

104

9. MASS EVENTS

During 2020 , PT SIC through IPDJ had, as in previous years, a strategy to be present in several mass events of interest to children and young people. Due to the pandemic lock down all these events were canceled.

Nonetheless, IPDJ assured the spread of awareness materials and promotion of online educational campaigns and activities.

10. PT SIC MERCHANDISING

During the reported period, PT SIC did not produced any merchandising.

11. ONLINE PRESENCE

11.1. WEBSITES & BLOGS

11.1.1. INTERNET SEGURA (WWW.INTERNETSEGURA.PT)

Since 2007, the PT SIC’s website Internet Segura has been working strongly to empower citizens in general to better understand online risks and stay safe on the internet. As the main medium of information to the general public integrates and combines information directed to all of the PT SIC’s target audiences. Here you can find information about risks and prevention, resources and tools – namely the digital versions of flyers and booklets, as well as PT SIC videos such as the webseries.

In 2018, to remark the celebration of 1 decade of activity, and to better adapt to the visual European trends, PT SIC developed a new visual identity. This new visual identity included not only the rebrand of the PT SIC Consortium, but also of the Generic Awareness Centre Service and the graphic development of the new promotional materials. During 2019 and 2020, PT SIC’ main website went through new developments and features following this new visual identity.

105

11.1.2. SEGURANET (WWW.SEGURANET.PT)

SeguraNet website is a very important tool in what concerns promoting the informed, educated, and safe use of the Internet targeting specifically school communities, namely, children, youngsters, teachers, parents, and others involved in educational environments. It exhibits 4 areas divided accordingly detailed target groups: students, teachers, parents, and schools. There are highlighted the initiatives: eSafety Label, SeguraNet Challenges, Digital Leaders and Campaigns. This website offers a vast set of educational resources for the entire educational community. This website is the most important tool in regards to awareness schools Communities with 185.000 visits during this reporting period.

To emphasize that SeguraNet initiatives are also disseminated on the Educational Resources and Technologies Team and on the DGE channels.

11.1.3. ALTICE FOUNDATION WEBSITE (https://fundacao.telecom.pt/Site/Pagina.aspx?PageId=1975)

Altice Foundation|Comunicar em Segurança website is an important resource to inform teachers about the awareness sessions and the theatre play. The website also has resources developed for children, teachers and parents like animations, games, session plans and parents’ ips.

ID a tua marca na net Instagram and Facebook: https://www.instagram.com/idatuamarcananet/ https://www.facebook.com/Idatuamarcananet

106

11.2. SOCIAL MEDIA

11.2.1. CIS|FCT Facebook

CIS|FCT Facebook Page was created in August 2012 to make available, on a daily basis, practical safety tips to use the Internet and its access platforms in a more conscious way. During this action, the Facebook page gained new functions like the promotion of project initiatives, present articles, and studies about the impact that internet usage has on our lives. During 2020, PT SIC developed daily contents regarding several topics, such as sharenting, online addiction, gaming, eSafety tips, among others. This level of activity boosted the Facebook page to 10.007 likes.

11.2.2. CIS|FCT Instagram

CIS|FCT Instagram activity has drastically increased during the last trimester of 2020, through posts in the feeds but also in the stories of this social platform. All this content was produced mostly to target young people who are using this network, but also families and other stakeholders. During 2020, CIS|FCT was able to reach 1039 followers.

107

11.2.3. CIS|FCT Youtube chanel

CIS | FCT has a Youtube channel with 891 subscribers. This tool is used to make available initiatives and resources regarding online safety and online behavior that can be of great use and importance to all online community.

11.2.4. SEGURANET Social Media

SeguraNet Facebook Page was created in August 2012 to promote initiatives, campaigns, resources and present articles and studies about the impact that internet usage has on our lives. This page has 11 000 likes.

SeguraNet Awareness Center has also a Twitter page and Youtube channel with 1100 followers and 1470 subscribers respectively. These tools are used mainly by teachers making available initiatives and resources regarding online safety and online behavior that can be of great use and importance to the school community. A very wide range of webinars have been broadcast live both on Youtube SeguraNet and on Seguranet Facebook Page.

108

11.2.5. IPDJ Facebook Page

The IPDJ Facebook page is currently the main communication tool of the Institute. It is mainly aimed at a target of young people from 12 to 30 years old, 1200 youth associations spread across the country, as well as sports agents, sportsmen, clubs and sports federations. At the end of 2020, the page had about 37,500 followers. This page discloses not only IPDJ activities related to the Safer Internet, but also the majority of national events organized by our SIC partners. The impact of the published posts always generates a lot of interest, averaging around 3,000 views per post.

11.2.6. MICROSOFT Facebook Pages

Microsoft also supports PT SIC with two Facebook Pages – Microsoft Portugal Official Page (https://www.facebook.com/MicrosoftPortugal

14.008.437 Likes) and Microsoft Educação Page (https://www.facebook.com/msftedu/

138.398 Likes). Both these pages promote Safer Internet Activities and share tips regarding online safety.

109

12. MEDIA COVERAGE & PROMOTIONAL ARTICLES

12.1. OVERVIEW ON MEDIA COVERAGE

Regarding media exposure IN 2020, PT SIC was mentioned in the following media:

Media Articles Total number of articles Main Themes Covered

Digital Citizenship, Media Literacy, Radio 3 Digital Leaders

Total number of Newsletters [DGE] items

12 ERTE Newsletter 50 (https://erte.dge.mec.pt/node/181)

Monthly bulletin from the Directorate-General for Education:

7 NOESIS - Education News 20

(http://www.dge.mec.pt/boletim-noesis)

Cirep Newsletter 8 (http://www.sec-geral.mec.pt/newsletter/boletim-informativo)

12.2. PROMOTIONAL ARTICLES

12.2.1. Forum Estudante

110

As a strategy to promote the PT SIC activity and thematic campaigns, it was acquired an online advertisement to Forum Estudante.

Another activity to promote PT SIC and the work it develops on its area of expertise regarding the safe use of the Internet was the acquisition of the insertion of 9 articles in the youth magazine Forum Estudante (online and offline) with national coverage, with distribution to the subscriber’s as well as in schools and the educational set.

The Forum Estudante website has an average of 830.000 views per month and the Forum Estudante magazine has a circulation of 40.000 copies/edition.

Bellow follows the highlights of these articles:

 January / February - Double-page article: https://issuu.com/forumestudante/docs/rfe321_web 40 000 copies/ 530 schools/ 303 088 digital prints;

 March – one-page article: https://issuu.com/forumestudante/docs/rfe322_web 40 000 copies/ 530 schools / 284 755 digital prints;

 April – Double-page article: https://issuu.com/forumestudante/docs/rfe_323_web 940 949 digital prints;

 May - Double-page article: https://issuu.com/forumestudante/docs/rfe_324_web 764 001 digital prints;

 June – Double-page article: https://issuu.com/forumestudante/docs/rfe325_web 861 837 digital prints;

 July / August - Double-page article: https://issuu.com/forumestudante/docs/rfe326_summer 470 662 digital prints;

 September / October - Double-page article: set/out – https://issuu.com/forumestudante/docs/rfe327_setou20 803 847 digital prints;

 November - Double-page article: https://issuu.com/forumestudante/docs/rfe328_web 300 017 digital prints;

 December - Double-page article: https://issuu.com/forumestudante/docs/rfe329_2020_12 279 924 digital prints;

Forum Estudante Website:

111

In total, 16 articles from the Safe Internet Center were shared on the Forum Estudante website, reaching a total of 24 086 reads.

Three most read articles: https://forum.pt/tecnologia/sabes-se-passas-demasiado-tempo-online https://forum.pt/tecnologia/o-cyberbulling-na-perspetiva-dos-jovens https://forum.pt/ebook-guiainternetsegura

Forum Estudante Facebook page:

 Number of posts - 10  Reach - 87 720  Interaction – 674

Three posts with the most reach: https://www.facebook.com/FORUMESTUDANTE/posts/10157134139431461 https://www.facebook.com/FORUMESTUDANTE/posts/10157588651601461 https://www.facebook.com/FORUMESTUDANTE/posts/10157559669101461

Forum Estudante Instagram:

 Number of posts/stories – 12  Reach - 39 810  In total, 6 stories were shared, with a total reach of 8 642.

12.2.3. Better Internet for Kids Platform – Digital Articles

During 2020, PT SIC published several articles on the public-facing BIK portal. Bellow follows the highlights of these articles:

 Portuguese Digital Leaders attend Virtual Educa Connect 2020

 BIK Youth at COFACE Digital Citizenship Breakfast Byte – Are youth all natural digital citizens?

From Monday, 11 to Wednesday, 20 May 2020, COFACE Families Europe marked the International Day of Families 2020 by hosting Digital Citizenship Breakfast Bytes, a series of eight 90-minute online sessions (from 9:30-11:00 CEST) aiming to increase critical thinking and understanding of the digital world. Four Better Internet for Kids (BIK) Youth Ambassadors hosted the last session, "Are youth all natural digital citizens?" on Wednesday, 20 May 2020, discussing what being a digital citizen meant to them.

112

https://www.betterinternetforkids.eu/practice/articles/article?id=6279834

 Safe remote learning and teaching in times of lockdown

In times of lockdown, emergency remote teaching and learning has become the new normal. To ensure that this is carried out in a safe and secure way, the Portuguese Safer Internet Centre launched a campaign targeted to students on national television, and a series of webinars on the topic for teachers. https://www.betterinternetforkids.eu/practice/articles/article?id=6173759

 Young people and digital citizenship – a "Breakfast Byte" by BIK Youth Ambassadors

From Monday, 11 to Wednesday, 20 May 2020, COFACE Families Europe will mark the International Day of Families 2020 by holding their Digital Citizenship Breakfast Bytes, a series of eight 90-minute online sessions (from 9:30-11:00 CET) aiming to increase critical thinking and understanding of the digital world. The Better Internet for Kids (BIK) Youth Ambassadors will host one of these sessions on "Are youth all natural digital citizens?" https://www.betterinternetforkids.eu/practice/articles/article?id=6014828

 Portuguese Safer Internet Centre: COVID-19 resources

The Portuguese Safer Internet Centre has published a number of articles (in Portuguese) on staying safe online during the COVID-19 pandemic. Below you can find them organised by topic. https://www.betterinternetforkids.eu/practice/articles/article?id=5927900

 School visit in Portugal for Safer Internet Day 2020

On Tuesday, 11 February 2020, Portugal celebrated Safer Internet Day (SID) with a high-level meeting at the Artur Gonçalves School Cluster in Torres Novas. https://www.betterinternetforkids.eu/practice/articles/article?id=5703467

 Teacher training on digital citizenship for Safer Internet Day in Cape Verde

In the framework of a partnership established between Santarem's Polytechnic Institute (Portugal) and Santiago University (Cape Verde) in 2017 and consolidated in 2019, a solid action plan aiming to highlight Safer Internet Day (SID) was implemented in February 2020. https://www.betterinternetforkids.eu/practice/articles/article?id=5772639

 Portuguese children and young people among the most confident in using the internet

The results of the European study "EU Kids Online 2020" were released on Tuesday, 11 February 2020, for the Safer Internet Day. In the article below, the Portuguese Safer Internet Centre (SIC) analyses the results obtained by Portuguese children and young people. https://www.betterinternetforkids.eu/practice/articles/article?id=5772747

 Massive Open Online Course - "Bullying and Cyberbullying: Prevent & Act"

113

The National Plan for Preventing and Combating Bullying and Cyberbullying was launched in October 2019 by the Portuguese Ministry of Education. Entitled "A School Without Bullying. A School Without Violence", this plan aims to provide educational communities with a series of instruments that may help them prevent and combat efficiently these forms of violence, especially among the youngest. https://www.betterinternetforkids.eu/practice/articles/article?id=5811428

 Safer Internet Day 2020 was widely celebrated across the globe

On Tuesday, 11 February 2020, we celebrated the 17th edition of Safer Internet Day (SID), with events and activities taking place right across the globe in over 170 countries, and with many organisational supporters too. https://www.betterinternetforkids.eu/practice/articles/article?id=5679187

 European Safer Internet Centre resources in response to COVID-19

Through Better Internet for Kids (BIK), and the European Network of Safer Internet Centres (SICs), our aim is to empower children and young people to remain safe online, and equally assist those that support them. During the time of the coronavirus pandemic, Safer Internet Centres can provide an excellent source of localised help and advice, for parents and carers especially, in responding to some of the online challenges which COVID-19 might present. https://www.betterinternetforkids.eu/practice/articles/article?id=5882569

 Staying safe online while social distancing – Top tips from the BIK Youth Ambassadors

The global lockdown induced by the coronavirus pandemic has caused fundamental changes to the lifestyles of young people around the world. One of these consequences is their increased reliance on digital technologies – to maintain a social life, to study, to access culture, to express their creativity, and more. The BIK Youth Ambassadors share their tips to cope with this new reality in the best way possible. https://www.betterinternetforkids.eu/practice/articles/article?id=5972335

 Safety recommendations for distance learning for Portuguese schools

DGE in collaboration with the National Cybersecurity Centre and the National Data Protection Commission, have produced a set of recommendations and guidelines for teachers and educators to abide by when using digital technologies to support distance learning. https://www.betterinternetforkids.eu/search?q=Portugal

 MOOC on Artificial Intelligence in education for Portuguese educators

A new online training course entitled "Is Artificial Intelligence (AI) going to transform the school as we know it?", distributed in a MOOC (Massive Open Online Course) format and promoted by DGE was launched on Tuesday, 20 October 2020.

114

https://www.betterinternetforkids.eu/practice/articles/article?id=6748705

12.3. PUBLIC FIGURES STRATEGY

Based on the successful impact that the awareness sessions involving public figures such as Alexandre da Silva, Pedro Górgia and, Tiago Aldeia, had across younger target audiences, PT SIC consortium has been developing a Marketing Strategy based on the positive image around these public figures. As a result, between September and February, more resources and promotional material will be published, using their image.

115

ANNEX I - Safer Internet Day 2020 – press kit

Dossiê de Imprensa

Dia da Internet Mais Segura

“Faz Delete ao Ciberbullying”

Fundação para a Ciência e a Tecnologia

Centro Internet Segura | [email protected] | 213 911 555

fevereiro de 2020

116

NOTA DE IMPRENSA

“Faz Delete ao Ciberbullying”

Centro Internet Segura assinala o Dia da Internet Mais Segura

No próximo dia 11 de fevereiro comemora-se o Dia da Internet Mais Segura. A data é assinalada um pouco por todo o mundo com mais de 150 países a realizarem atividades. Em Portugal, o Consórcio do Centro Internet Segura (CIS) junta-se às comemorações com a realização de um seminário dedicado ao tema Ciberbullying, com o título “Faz Delete ao Ciberbullying!”, a partir das 14h00, no Fórum Picoas, em Lisboa.

O tema escolhido procura destacar a importância de se eliminar o ciberbullying de forma estruturada, envolvendo a escola, os profissionais de educação e os alunos. Pretende-se incentivar a troca de ideias e experiências que contribuam para evitar a continuidade deste fenómeno, promovendo valores como o respeito, a igualdade, a tolerância e a não violência.

O seminário contará com a presença do Secretário de Estado Adjunto e da Educação, João Costa, que fará uma intervenção subordinada ao plano nacional de prevenção e combate ao bullying e ao ciberbullying do Ministério da Educação, que está a ser implementado em diferentes escolas durante o ano letivo 2019/2020. Este plano prevê também uma componente de formação, como o Massive Open Online Course (MOOC) "Bullying e Ciberbullying: Prevenir & Agir II”, destinado a professores, educadores, pais e encarregados de educação, psicólogos, forças de segurança e outros profissionais que desempenhem funções em contextos educativos e a todos os interessados nesta temática.

O painel de intervenções conta também com a participação de Elizabeth Milovidov, perita independente do Conselho da Europa para a área dos Direitos da Crianças e da Parentalidade Digital e consultora para a área da eSafety, e de Vítor Cotovio, médico psiquiatra e psicoterapeuta, com uma vasta experiência em áreas ligadas à educação, saúde mental e reabilitação psicossocial.

O evento terá igualmente uma parte do programa dedicado ao público jovem, em especial durante a manhã no Fórum Picoas, com a exibição da peça de teatro “ID, A tua Marca na NET 2.0”, da responsabilidade da Fundação Altice e encenada pelos atores Pedro Górgia, Alexandre da Silva e Tiago Aldeia.

No dia 11 de fevereiro, será apresentado o novo site do Centro Internet Segura, com uma nova imagem e funcionalidades, bem como os dados relativos à Linha Internet Segura em 2019. A linha presta serviços de hotline e helpline, que em 2019 tiveram uma reorganização, passando estes serviços a ter a designação única de Linha Internet Segura (LIS) e a ser geridos pela APAV, que nesse ano integrou o Consórcio Internet Segura como parceiro.

117

O Centro faz parte do consórcio, coordenado pela FCT – Fundação para a Ciência e a Tecnologia e inclui os parceiros: DGE – Direção Geral da Educação, IPDJ - Instituto Português do Desporto e Juventude, APAV – Associação Portuguesa de Apoio à Vítima, a Fundação Altice e a Microsoft Portugal.

Mais informações em www.internetsegura.pt

Gabinete de Comunicação da FCT

+351 213 924 347 [email protected] | www.fct.pt

118

Seminário do Dia da Internet Mais Segura 2020

“Faz Delete ao Ciberbullying”

Fórum Picoas | Lisboa, 11 de fevereiro de 2020

PROGRAMA

10h30 - 11h00 | Receção dos participantes e mensagem de boas-vindas

11h00 - 12h00 | Peça de teatro: "ID a Tua Marca na Net"

12h00 - 12h10 | Q&A

12h10 - 12h30 | Booth Fotográfico com os atores

14h00 - 14h30 | Receção dos Participantes

14h30 - 15h00 | Sessão de boas-vindas  Luís Alveirinho, Administrador da Fundação Altice  João Costa, Secretário de Estado Adjunto e da Educação, Plano de Prevenção e Combate ao Bullying e ao Ciberbullying.

15h00 - 15h45 | “Crescer e Aprender na era digital”  Iolanda Ferreira entrevista Vitor Cotovio, Médico Psiquiatra e Psicoterapeuta

15h45 - 16h30 | “Cyberbullying strategies for parents - identification, prevention, and response”  Elizabeth Milovidov, perita independente do Conselho da Europa

119

16h30 - 17h30 | “Faz Delete ao Ciberbullying!”

Painel de jovens:  André Melão, voluntário programa Naveg@s  Joana Martins, líder digital  Joana Vaz, Jovem Aluna .PT |Apps for Good  Mateus Costa, Aluno do Ensino Superior  Ricardo Romão, voluntário do programa Naveg@s

Moderadores: João Pedro Martins e Iolanda Ferreira

17h30 - 18h00 | Digital Get Together

Cocktail de encerramento, networking e visita à exposição e mostra de recursos

A participação é gratuita, mas sujeita a inscrição: https://questionarios.dge.mec.pt/index.php/481587?lang=pt

A gravação e transmissão por Webcast estará disponível através do seguinte link: http://videos.sapo.pt/WiBwAmVzIgE4IvfzqMmQ

Password: meo

120

DIA DA INTERNET MAIS SEGURA

A 11 de fevereiro assinala-se o Dia da Internet Mais Segura 2020. Sob o mote internacional Together for a Better Internet (Juntos por uma Internet Melhor), este ano a iniciativa em Portugal aborda o ciberbullying e os desafios que este fenómeno coloca aos jovens, aos pais, à comunidade escolar e à sociedade em geral.

Em Portugal o ciberbullying é um fenómeno recente, que tem sido potenciado pelo acesso à Internet e à utilização cada vez mais frequente dos dispositivos móveis e das plataformas sociais entre os jovens.

O ciberbullying é caracterizado por atos de humilhação, exclusão ou agressão a alguém, de forma repetitiva e sistemática, através de ações virtuais com recurso à Internet. É um comportamento em que se recorre a uma variedade de conteúdos para esse efeito, como por exemplo a fotografia, o vídeo, o áudio ou o texto.

O ciberbullying pode ter consequências a nível físico, verbal, social/relacional, psicológico e/ou sexual, em que existe um desequilíbrio de poder entre a vítima e o agressor. As vítimas podem manifestar maior tristeza, diminuição de autoestima, desmotivação e baixa de rendimento escolar, perturbações alimentares e de sono, e maior propensão para comportamentos depressivos.

O Ministério da Educação lançou, em setembro de 2019, o plano de prevenção e combate ao bullying e ao ciberbullying, que procura de uma forma integrada “sensibilizar para a prevenção e para a definição de mecanismos de intervenção em meio escolar, com o envolvimento de vários serviços”, incluindo os profissionais da comunidade escolar e os próprios jovens. Para esse efeito, foi criado um conjunto de ferramentas de trabalho, incluindo ações de formação para os professores e pessoal não docente, que tem por objetivo dotar estes profissionais de conhecimentos adequados para lidarem com situações de ciberbullying.

O Consórcio do Centro Internet Segura planeou o seminário do Dia da Internet Mais Segura de forma a permitir que os diferentes intervenientes da comunidade escolar sejam ouvidos sobre esta temática: os próprios jovens, os profissionais da saúde e da educação, e especialistas em parentalidade digital, permitindo uma articulação mais estreita entre os jovens e a perspetiva dos pais face a esta nova problemática.

A nível Europeu, a rede dos Centros Internet Segura (Insafe) concebeu um vídeo promocional sobre o Dia da Internet Mais Segura, reforçando a dimensão global que esta iniciativa tem vindo a adquirir, envolvendo mais de 150 países nas celebrações. Este vídeo está disponível em https://youtu.be/M03BJFjBM3w

À semelhança do que sucedeu em 2019, o Centro Internet Segura comemora a iniciativa do Dia da Internet Mais Segura não apenas a 11 de fevereiro, mas ao longo de todo o mês de fevereiro, realizando e promovendo um conjunto de atividades e iniciativas, dando a conhecer os seus recursos. Estas atividades são desenvolvidas pelos diferentes parceiros do consórcio do Centro Internet Segura e vão sendo publicitadas no seu website (www.internetsegura.com)

121

Histórico

O Dia da Internet Mais Segura é comemorado todos os anos no início do mês de fevereiro em cerca de 140 países. O projeto “EU SafeBorders” desenvolveu pela primeira vez a iniciativa “Safer Internet Day” em 2004, e esta foi posteriormente adotada pela rede Insafe, a Rede de Cooperação Europeia dos Centros Internet Segura. O grande objetivo deste dia é incentivar o networking e a partilha de boas práticas na rede, bem como disponibilizar ferramentas, recursos e conselhos que promovam o uso responsável da Internet e ajudem a prevenir os riscos da sua utilização.

Em Portugal, o Consórcio do Centro Internet Segura é o responsável por organizar as comemorações. O dia é comemorado em centenas de escolas por todo o país, atingindo mais de 200.000 participantes, entre alunos, pais, professores, encarregados de educação, decisores políticos e outros stakeholders.

Em 2018, as comemorações decorreram em torno dos 10 anos de atividade do Consórcio do Centro Internet Segura. Foi neste ano que se apostou na descentralização da iniciativa do consórcio, realizando-se dois seminários em Braga, que envolveram um total de 36 escolas e 310 participantes, principalmente professores e jovens. Ao longo de todo o mês de fevereiro foram abrangidos mais de 1 milhão e meio de cidadãos, através das ações de sensibilização realizadas por todos os elementos do Consórcio do Centro Internet Segura em colaboração com os Parceiros Nacionais. Em termos de exposição mediática, foram gerados conteúdos na imprensa (9), rádio (4), televisão (10) e media online (65).

Ainda em 2018, na celebração da efeméride, a Comissária Europeia para a Economia e Sociedade Digital, Mariya Gabriel, lançou um conjunto de iniciativas europeias designadas por “#SaferInternet4EU” num evento no Parlamento Europeu em Estrasburgo. Ao longo do ano, estas iniciativas abrangeram crianças, jovens, pais, professores e outros cidadãos europeus com o objetivo de os capacitar como utilizadores mais responsáveis online. Estas iniciativas focaram- se, em particular, nas questões de pensamento crítico, literacia mediática e competências digitais necessárias à identificação e ao combate de fake news e outros riscos provenientes das tecnologias online.

No ano de 2019 foi promovida uma reflexão e discussão centrada na temática dos direitos humanos online, que contou com as participações de Sabrina Vorbau, coordenadora do projeto europeu SELMA (Social and Emotional Learning for Mutual Awareness), que tem como objetivo a não utilização do “Discurso de Ódio” no meio digital; de Matia Losego, formador e ativista pelos direitos humanos online; e de criadores de conteúdos online como o Rapper Malabá, o Youtuber SKILO e os atores que integram peça de teatro “ID, A tua Marca na NET 2.0”.

122

O CONSÓRCIO DO CENTRO INTERNET SEGURA

A Comissão Europeia lançou em 1999 o Programa Safer Internet, a que se seguiu em 2005 o programa Safer Internet Plus. Em Portugal, as primeiras iniciativas foram desenvolvidas em 2004 pela então Direção Geral de Inovação e Desenvolvimento Curricular (DGIDC), atual Direção Geral da Educação do Ministério da Educação (DGE), com o projeto SeguraNet. O projeto tinha como objetivo promover a utilização segura da Internet pelos alunos inseridos no sistema de ensino nacional e contribuir para a concretização da orientação estratégica “Assegurar a Segurança e a Privacidade no Uso da Internet“, presente no programa de ação LigarPortugal, adotado pelo Governo em julho de 2005.

Em 2006, Portugal participou no Programa Safer Internet, através de um consórcio representado pela DGIDC, que geria o Centro de Sensibilização; pela então Fundação para a Computação Científica Nacional (FCCN), que geria a Linha de Denúncia de Conteúdos Ilegais; pela Microsoft enquanto parceira da Indústria; e pela então UMIC — Agência para a Sociedade do Conhecimento, I.P., enquanto entidade coordenadora. A candidatura foi aceite e o Centro Internet Segura (CIS) iniciou atividade a 1 de janeiro de 2007.

As congéneres europeias estavam a implementar Helplines específicas de apoio e esclarecimento à população, e em 2011 o Consórcio convidou a Fundação para a Divulgação das Tecnologias de Informação para ser parceiro e responsável pela gestão da Linha Ajuda.

Atualmente, o Centro Internet Segura é da responsabilidade de um Consórcio coordenado pela FCT — Fundação para a Ciência e a Tecnologia, que integra a DGE — Direção Geral da Educação do Ministério da Educação, o IPDJ — Instituto Português do Desporto e Juventude, a Fundação Altice, a Microsoft Portugal e a APAV — Associação Portuguesa de Apoio à Vítima. Apresenta quatro serviços: um centro de sensibilização dirigido ao público em geral (CIS|FCT - www.Internetsegura.pt) e outro específico para a comunidade escolar (SeguraNet|DGE - www.seguranet.pt), uma Linha Internet Segura (800 21 90 90).

Objetivos Estratégicos

1 - Combate a conteúdos ilegais;

2 - Minimização dos efeitos de conteúdos ilegais e lesivos nos cidadãos;

3 - Promoção de uma utilização segura da Internet;

4 - Consciencialização da sociedade para os riscos associados à utilização da Internet.

Objetivos Operacionais

1 - Criação de um Conselho de Acompanhamento, constituído por personalidades e entidades relevantes;

2 - Criação de um serviço online para denúncia de conteúdos ilegais;

123

3 - Disponibilização de informação sobre os perigos associados à utilização da Internet considerando diferentes públicos-alvo e suportes comunicacionais;

4 - Disponibilização de conteúdos informativos, formativos e interativos relevantes para a utilização segura da Internet;

5 - Promoção do envolvimento do sector privado em ações que promovam a utilização da Internet em Segurança.

O Consórcio do Centro Internet Segura tem também uma missão global ao cooperar com duas organizações internacionais: a Insafe e a Inhope.

124

Parceiros do Consórcio do Centro Internet Segura

O Consórcio tem como missão esclarecer os cidadãos sobre o uso responsável e seguro das tecnologias em linha, apoiando-os na tomada de decisões informadas. São várias as entidades que colaboram ativamente no Conselho de Acompanhamento, tais como: ANACOM; ANETIE; APRITEL; CIES-IUL; Casa dos Bits; Centro Nacional de Cibersegurança; CNJ; CNPD; CNPDCJ; CONFAP; DECO; Associação DNS.pt; EU Kids Online; Google; IAC; PJ; Programa Escolhas; Projeto Miúdos Seguros na Net; RBE; RCTS – CERT; Sindicato dos Jornalistas e Comissão Nacional da Unesco, de acordo com as suas áreas de intervenção, numa lógica de parceria e de partilha de recursos.

As atividades desenvolvidas estão associadas à temática da utilização segura e consciente da Internet junto de públicos-alvo diferentes, mas com particular incidência na comunidade escolar e na população sénior através de ações de sensibilização e de formação e promoção de debate, desenvolvimento de iniciativas relacionadas com a literacia digital e participação ativa na Rede Europeia Insafe.

O CIS|FCT dinamiza o website do Centro de Sensibilização (https://www.Internetsegura.pt) e as suas redes sociais, promovendo um contato mais direto e atualizado com o seu público-alvo.

Nos últimos anos, a FCT tem desenvolvido iniciativas com diversas entidades, nomeadamente:

 Agrupamentos de Escolas (Vieira do Minho,);  ANPRI - Associação Nacional de Professores de Informática;  Antena 3 – Serviço Público de Radio Televisão Portuguesa;  APISAL – Associação Pró-Infância Santo António de Lisboa  Associações de Pais  Câmaras Municipais (Cascais e Lisboa, Vieira do Minho);  Carpintaria de S. Lázaro  Casa-Mãe do Gradil  Casa Pia de Lisboa  CCTIC - Centros de Competência TIC;  Centros de Estudos e Comunicação e Sociedade da Universidade do Minho;  Centro de Juventude de Lisboa – centro de Juventude de Lisboa;  Cibervoluntários (ES);  Conselho Nacional de Educação  Conselho da Europa;  DECO jovem  DGLAB – Direção-Geral do Livro dos Arquivos e das Bibliotecas;  DGPJ – Direção-Geral da Política de Justiça;  DGRSP - Direção-Geral de Reinserção e Serviços Prisionais;  EAPN – Rede Europeia Anti-Pobreza Portalegre;  EPI – Escola Profissional de Imagem;

125

 ERC - Entidade Reguladora para a Comunicação Social;  Escola Secundária da Ribeira Grande;  Externato de Penafirme;  Facebook;  FEPODELE – Federação Portuguesa do Desporto Eletrónico;  Festa do Avante;  Futurália;  GILM – Grupo Informal de Literacia Mediática  GNR – Guarda Nacional Republica;  Go-To - Producer and Creator of Audiovisual Content;  INCIBE;  INHOPE;  ISPA – Instituto Universitário – Ciências Psicológicas, Sociais e da Vida;  Lifeshaker Associação Juvenil;  Lisboa Games Week;  MUDA – Movimento pela utilização Digital Ativa;  PSP - Polícia Segurança Pública;  Revista Estrelas e Ouriços;  Revista Fórum Estudante;  RTP – Radio Televisão Portuguesa  SGPCM –Secretaria Geral da Presidência do Conselho de Ministros  SICAD;  SSAP – Serviços Sociais da Administração Pública;  Universidade Católica de Portugal;  Universidade Fernando Pessoa;  Zero em Comportamento-associação Cultural.

Principais solicitações dirigidas ao CIS|FCT 1. Agendamento de Sessões de Sensibilização; 2. Pedidos de Esclarecimento, que são redirecionados para a Linha Internet Segura; 3. Denúncias de Conteúdos online que, caso sejam considerados ilegais, são remetidos para a Linha Alerta; 4. Desenvolvimento, Produção e Envio de Recursos; 5. Formação e dinamização de parcerias; 6. Elaboração de pareceres.

Temáticas abrangidas pelo CIS|FCT  Questões técnicas (instalação de antivírus, passwords, atualizar o sistema, …);  Relacionamentos online (sexting, grooming,… ) e partilha não consensual de imagens (sextortion, revenge porn, …)

126

 Gaming (adequabilidade dos jogos, riscos associados às plataformas e tipologias de jogos online, compras nas aplicações);  Dependências online;  Cyberbullying – Prevenção e atuação;  Internet das Coisas e a Internet dos brinquedos;  Fake News (algoritmos, buble sort, echo chambers);  Discurso de Ódio Online  Internet das Coisas (IoT) e Internet dos Brinquedos (IoToys).

127

LINHA INTERNET SEGURA

A partir de janeiro de 2019, a Associação Portuguesa de Apoio à Vítima (APAV) passou a integrar o Consórcio do Centro Internet Segura (CIS) e os serviços da Linha Internet Segura e da Linha Alerta passam a estar sob coordenação da APAV, colocando a sua experiência no apoio às vítimas ao serviço da segurança online.

Com esta mudança surgiu também uma reorganização dos serviços e as linhas helpline e hotline passaram a ter a designação única de Linha Internet Segura (LIS).

A Linha Internet Segura tem por base o atendimento telefónico e online, com o objetivo de promover uma utilização mais segura da internet, presta apoio a vítimas de cybercrime e aconselhamento na adoção de comportamentos seguros online e está disponível através do número 800 21 90 90 (dias úteis entre as 9h e as 21h) ou do email [email protected]

NOTA: Os dados relativos à análise da Linha Internet Segura (LIS) durante o ano 2019 serão apresentados pela APAV no dia 11 de fevereiro.

Áreas de intervenção: helpline e hotline

O serviço Help Line da LIS garante apoio anónimo e confidencial ao uso das tecnologias online. O objetivo principal é prestar apoio a vítimas de cibercrime, como aconselhar utentes na adoção de comportamentos seguros no uso da Internet.

O serviço Hot Line disponibiliza um conjunto de meios para denunciar conteúdos ilegais que estejam disponíveis na internet, como pornografia infantil, apologia à violência e ao racismo.

Objetivos

Os objetivos da Linha Internet Segura são:

- Prestar apoio telefónico ou online, de forma anónima e confidencial, a crianças, jovens, pais e professores, sobre questões relacionadas com o uso da tecnologia;

- Informar ativamente os utilizadores (crianças, jovens, pais e professores) sobre a atividade da linha de apoio e de como entrar em contacto;

- Dispor de um sistema para remeter ocorrências graves às autoridades competentes quando uma criança parecer estar em perigo;

- Analisar, discutir e fornecer resultados que contribuam para as estratégias de sensibilização na área da Internet Segura.

Na prossecução de um atendimento de melhor qualidade e maior abrangência, a Linha Internet Segura (LIS) conta com o apoio de várias entidades para encaminhamento e seguimento de

128

contactos cuja resposta integrada no SIAD, permite que a cada situação seja tratada de forma conjugada tanto com os serviços de proximidade da APAV, como com os sistemas de referenciação protocolados entre a APAV e entidades parceiras.

129

Dados

 2018

Relativamente a 2018, os dados encontram-se tratados de forma separada, dados Linha Internet Segura e dados Linha Alerta, uma vez que neste ano os serviços (helpline e hotline) ainda funcionaram separadamente.

Linha Internet Segura

Em 2018, registaram-se vários casos de pedido de esclarecimento para lidar com situações de cyberbullying e de sextortion, isto é, extorsão com intuito de obter conteúdos íntimos ou bens. Nesse ano, verificou-se que os pais procuraram apoio para questões associadas à partilha não consensual de vídeos online e obtenção de software de controlo parental. Nestes contactos tornou-se ainda evidente a proeminência da atividade dos jovens em plataformas como Instagram, em contraste com a atividade dos adultos, mais focada na plataforma Facebook.

Perfil de Utilizadores

O perfil da pessoa que contacta a LIS, em 2018, é na maioria dos casos um adulto (84.53%), sendo que a predominância do género não é significativa (50.52% sexo feminino | 49.48% sexo masculino). O meio de contato mais utilizado é preferencialmente o telefone (57.73%), seguido dos contatos por email e por formulário online.

De notar que nas congéneres europeias os casos de cyberbullying constituem uma das temáticas mais relevantes, enquanto que em Portugal se verifica uma tendência para as temáticas relacionadas com a sexualidade online. Assim, os principais motivos que levaram as pessoas a procurar a LIS são, por ordem de relevância: 1. Sexting, Extorsão Sexual Online, Partilha Não-Consensual de Imagens Íntimas, Conteúdos de Abuso Sexual de Menores Online – 30,93%; 2. Questões Técnicas associadas a Redes Sociais – 23,71%; 3. Questões Técnicas associadas a Malware e Ferramentas de Segurança – 13,40%; 4. Compras Online, Homebanking e Burlas Associadas – 11,34%; 5. Cyberbullying – 8,24%; 6. Questões Técnicas associadas a Suporte Parental – 7,21%; 7. Roubo de Identidade Online – 3,09%; 8. Fake News – 2,06%.

Linha Alerta

Desde o início da operação desta Linha, em setembro de 2007, foram recebidas cerca de 19.700 denúncias, das quais, 2.800 casos (14%) foram validados.

130

Em termos anuais, a variação do número de denúncias oscila entre um mínimo de 1.000 e um máximo a rondar as 2.700, sendo que o material de abuso sexual de menores representou 99% das denúncias validadas – e, como tal, reportadas às autoridades de investigação criminal.

A partilha na plataforma da INHOPE ocorreu em cerca de 78% dos casos validados - esta partilha ocorre quando se detetam materiais de conteúdo de abuso sexual de menores alojados em países com uma Linha Alerta que colabora para a plataforma INHOPE.

Cerca de 200 notificações foram também enviadas a Provedores de Serviços de Internet (ISPs) nacionais, devido a terem sido identificados conteúdos alojados em território nacional. Nos últimos anos, estes casos de alojamento em Portugal têm sido raros.

Em 2018 a Linha Alerta recebeu o total de 956 denúncias, através do seu formulário online (https://linhaalerta.internetsegura.pt/). A totalidade destes casos foi reportada às entidades competentes e encaminhada para as Congéneres Europeias (este conteúdo estava, portanto, alojado fora de Portugal).

131

ANNEX II - Evaluation of the programme Navega(s) em Segurança(?) – 2020

NAVEGA(S) EM SEGURANÇA(?) – 2020

Relatório de execução e avaliação

Decorreu entre 11 fevereiro e 30 novembro de 2020 mais uma edição da iniciativa Navega(s) em Segurança(?), promovida pelo IPDJ no âmbito do projeto Internet Segura.

A iniciativa NAVEGA(S) EM SEGURANÇA? tem como objetivo contribuir para o desenvolvimento da utilização responsável e segura da Internet, através da realização de sessões de sensibilização e ações de divulgação de curta duração destinadas a crianças, jovens, pais/educadores e cidadãos em geral.

As sessões de sensibilização têm a duração média de 60 minutos e são compostas por uma primeira abordagem expositiva, suportada em apresentação multimédia, de conceitos relacionados com segurança no computador pessoal/ telemóvel/tablet, navegação inteligente/crítica, comunicação online; no corrente ano as sessões podiam ser temáticas abordando especificamente questões como: ciberbullying, fake news, dependência online, proteção de dados, discurso de ódio, literacia digital e outras.

Estas temáticas eram propostas às entidades que indicavam a sua preferência. Na segunda parte da sessão procede-se ao esclarecimento de dúvidas, resposta a questões e realização de pequeno questionário de avaliação com entrega de brinde e Certificados de Participação.

As ações de divulgação são integradas em acontecimentos de grandes dimensões (tais como Futurália, Qualifica, festivais de música) ou noutras iniciativas, também de âmbito local e/ou regional em que o IPDJ participe ou que promova e onde seja possível realizá-las. Estas ações são preparadas antecipadamente com os/as voluntários/as e a sua duração tem em conta a disponibilidade destes/as e o horário do evento ou acontecimento. A partir de uma temática específica são preparadas ações que envolvam o público.

No ano de 2020 devido à situação pandémica e ao confinamento, muitas sessões de sensibilização e ações de divulgação foram transformadas em ações online tendo sido realizadas em formato de webinar e/ou divulgação de recursos digitais.

132

Os animadores das sessões são jovens voluntários, acompanhados pelos técnicos do IPDJ, inscritos no programa de voluntariado jovem «Agora Nós»/Navegas em Segurança, com conhecimentos em tecnologias de informação e comunicação, boa capacidade de comunicação e facilidade de relacionamento interpessoal.

A formação específica dos voluntários é assegurada através de autoformação feita a partir de recursos pedagógicos disponíveis online e também presencial e/ou plataformas digitais, devendo estes, tanto quanto possível, participar nas reuniões regionais de preparação e lançamento do programa.

Esta edição da iniciativa NAVEGA(S) EM SEGURANÇA? foi lançada em fevereiro de 2020, após a aprovação do respetivo Plano de Ação.

1. Dados de execução do programa

As sessões de sensibilização realizadas durante esta edição abrangeram um total de 6.942 participantes a nível nacional, atingindo assim uma taxa de execução de 69% relativamente às metas propostas.

As metas propostas tinham por base os números atingidos no ano anterior, em sessões presenciais. A partir de março de 2020 as sessões presenciais já agendadas foram canceladas tendo-se dado início à preparação de sessões online, que se realizaram entre abril e novembro. Com o encerramento das escolas e outras instituições não foi possível mobilizar os alunos, professores, educadores e outros grupos, dependendo a participação online da iniciativa pessoal e dos recursos tecnológicos ao dispor de cada um. As sessões presenciais realizadas tiveram lugar em fevereiro/março e outubro/novembro.

Seguem-se o quadro e os gráficos relativos ao nº de participantes, bem como à taxa de execução por Direção Regional.

Neste quadro estão contabilizados os participantes nas sessões online bem como o nº de visualizações dos recursos criados e divulgados nas redes sociais e outros suportes digitais.

133

Quadro 1

Gráfico nº1

134

Gráfico nº2

A taxa de execução (Gráfico nº2) tem como referência a meta apontada de número de participantes por Loja Ponto JA institucional/distrito que no ano de 2020 era variável (ver quadro nº1). Devido às condicionantes já apontadas, por força da situação de pandemia, a taxa de execução atinge os 69% a nível nacional.

Já no que se refere ao tipo de entidades abrangidas e que solicitaram a realização de sessões (Gráfico nº 3) constata-se uma prevalência das Escolas (Ensino Básico, Secundário e Profissionais) em 2 regiões, e das outras instituições em outras duas regiões. Incluem-se nestas instituições as IPSS, autarquias locais, associações juvenis e outras.

Gráfico nº3

135

Gráfico nº4

No total foram realizadas 104 sessões de sensibilização de curta duração, sendo as regiões Norte e Lisboa e Vale do Tejo aquelas onde mais sessões tiveram lugar (Gráfico nº4). Destas, 41 foram realizadas em formato online sendo as outras 63 sessões presenciais.

Quanto aos públicos abrangidos, por escalão etário, verifica-se uma predominância dos adultos (mais de 18 anos) e dos adolescentes (dos 12 aos 18 anos), seguidos pelas crianças (dos 5 aos 12 anos). O grupo menos significativo são os seniores (mais de 60 anos). A razão da predominância dos adultos prende-se com a contabilização neste grupo dos assistentes nas sessões online sempre que não foi possível determinar a idade dos participantes.

136

Gráfico nº5

Conforme já referido, nestes números estão contabilizados os participantes nas sessões online bem como o nº de visualizações dos recursos criados e divulgados nas redes sociais e outros suportes digitais.

Avaliação

Devido à transformação das sessões presenciais em sessões virtuais a maioria dos distritos não aplicou o questionário de avaliação.

Apenas a Região de Lisboa e Vale do Tejo (DRLVT) aplicou um questionário de avaliação, pelo que em seguida se transcreve o relatório de avaliação realizado por aquela Direção Regional.

2) Avaliação das sessões

No que diz respeito à avaliação das sessões, foi decidido distribuir um questionário de avaliação às e aos participantes nas sessões presenciais, tendo sido recolhidas 340 respostas no total.

137

Esta decisão, como habitualmente, prendeu-se pelo facto de ser difícil recolher respostas das/os participantes através do questionário online, por um lado porque as escolas pedem para o fazer posteriormente às sessões, o que nunca aconteceu, e por outro porque a ligação wireless nem sempre é acessível aos participantes ou estes não têm telemóvel ou computador para o poder fazer.

Relativamente às sessões virtuais, foi solicitado o preenchimento posterior de um questionário online, com as mesmas questões do questionário presencial, cujas respostas corresponderam a 1 320 participantes.

Assim, no total, obtivemos 1 660 das respostas ao questionário de avaliação, em que 94,4% dos participantes avaliou as sessões, na globalidade, como Bom ou Muito Bom.

Das respostas recolhidas, 1 616 participantes indicariam a participação nesta iniciativa a outras pessoas.

Conclusão

O ano de 2020 colocou vários desafios à execução do Programa Navegas devido à pandemia de Covid 19 e às situações de confinamento, encerramento de escolas e outras instituições, restrições de circulação, etc. que obrigaram a reorganizar e adaptar o plano de ação estabelecido.

Estes desafios tiveram alguns resultados positivos tendo permitido:

- A criação de novos recursos envolvendo também os jovens voluntários;

- A realização de sessões online para públicos mais alargados e diversificados;

- O desenvolvimento de competências de técnicos do IPDJ na utilização das plataformas digitais.

No dia 11/09/2020 realizou-se uma reunião técnica virtual sobre o Programa Navegas em Segurança para fazer um ponto de situação geral do Programa | Sessões Navegas em Segurança e Voluntariado Jovem Navegas em Segurança. Nesta reunião participaram 36 técnicos do IPDJ estando representados todos os serviços desconcentrados de todos os distritos do país.

138

Das conclusões desta reunião destacamos:

Devido à pandemia de Covid 19 todas as sessões presenciais foram canceladas. No entanto foi possível realizar sessões online e também vídeos e apresentações com a participação de voluntários e colegas IPDJ. Já no período de verão, tendo tido início o desconfinamento, foram realizadas em dois distritos algumas sessões presenciais, respeitando as normas de segurança.

Definiu-se que deveria optar-se sempre que possível por sessões online procurando a colaboração de entidades que tivessem condições para as realizar (equipamento tecnológico para realização de sessões - videoconferência). Não sendo possível deveriam ter-se em conta as normas em vigor para sessões presenciais: uso de máscara obrigatório, distância de segurança, locais abertos e com condições de arejamento e grupos com o máximo de 10 participantes.

Verificou-se também a necessidade de realizar um reforço da divulgação do projeto de voluntariado para angariar voluntários/as. Não havendo possibilidade de ter voluntários foi feita a proposta de que os que existiam pudessem facilitar sessões em locais de outros distritos da mesma Direção Regional. No caso das sessões online haveria apenas necessidade de coordenação entre os serviços.

Para concluir, apresentam-se algumas questões que deverão ser equacionadas nas próximas edições:

 Continuar com a realização de sessões temáticas para além de sessões genéricas, por exemplo, sessões específicas só sobre dependência online, ciberbullying, notícias falsas, jogos, redes sociais, discurso de ódio e outras.

 Diversificar ainda mais o tipo de públicos das sessões abordando outras entidades, para além das escolas, com proposta de realização de sessões: autarquias, clubes desportivos, empresas, IPSS, associações, etc.

 Desenvolver um novo modelo de formação, baseado em metodologias da educação não-formal, para os voluntários e técnicos que reforce as suas competências e sirva de suporte para abordar novas temáticas.

 Criar um questionário de avaliação disponível de forma mais acessível e prática e reforçar a necessidade do seu preenchimento.

139