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Time to Choose TIME TO CHOOSE BENEFITS DECISION GUIDE Benefits Resources BENEFIT RESOURCE CONTACT INFORMATION Rochester Regional Health Human Resources Department/ (585) 922-1100 Benefits Information Benefits Team [email protected] Rochester Regional Health Network Domestic Network Exceptions (585) 922-1592 Rochester Regional Health Retirement Administration (585) 922-1100 Retirement and Pension Information [email protected] 401(k), 403(b), 457(b) Fidelity Investments (800) 343-0860 fidelity.com/atwork Benefits Decision-Making Support ALEX myROChealth.com/benefits Care Management Support GRIPA – Virtual Benefits Counselor (585) 922-1520 gripa.org Dental Plans Excellus BlueCross BlueShield (800) 724-1675 excellusbcbs.com Disability Benefits Lincoln Financial Group (888) 778-9217 mylincolnportal.com RRHLINCOLN Employee Assistance Program eni Company(800) EAP-CALL Code: nexgeneap.com 8982 Flexible Spending Accounts (FSA) Lifetime Benefit Solutions Company(800) 327-7130 ID: lifetimebenefitsolutions.com Health Savings Account HSA Bank (800) 357-6246 hsabank.com [email protected] Legal Services Plan Hyatt Legal Plan/ MetLaw (800) 821-6400 info.legalplans.com 7870010 Medical Plans Excellus BlueCross BlueShield Access(877) 408-4960 Code: excellusbcbs.com MyCare Manage your health with MyCare (585) 922-1234 [email protected] Optional Vision & Hearing Plan EyeMed (866) 800-5457 eyemed.com Amplifon (vision benefit) (877) 203-0675 amplifonusa.com Prescription Drugs The General (hearing Apothecary benefit) (585) 922-3970 (hours are subject to change) Monday – Friday, 8 am – 8 pm Rochester General Hospital Campus Saturday, 10 am – 4 pm Medical Office Building Sunday,Genesee 10 Campus am – 2 pmApothecary 1415(585) Portland 368-3928 Ave, Suite 125, Rochester Closed Monday – Friday, 9 am – 5:30 pm Rochester Regional Health St. Mary’s Campus SaturdayPark Ridge and Apothecary Sunday 89(585) Genesee 723-7340 Street, Rochester MondayClosed – Friday, 7 am – 7 pm Rochester Regional Health Unity Campus Saturday, 7 am – 12 pm Professional Office Building SundayRiedman Pharmacy 1561(585) Long 974-5000 Pond Road, Greece Closed Monday – Friday, 9 am – 5:30 pm 1455 East Ridge Road, Rochester SaturdayUMMC Community and Sunday Pharmacy (585) 815-6736 Closed Monday – Friday, 9 am – 5 pm 127 North St., Batavia SaturdayWilson Pharmacy and Sunday (585) 338-4973 Closed Monday – Friday, 9 am – 5:301 pm 800 Carter Street, Rochester SaturdayWayne-Clifton and Sunday Pharmacy (315) 462-6181 Monday – Friday,® 9 am – 5:30 pm Clifton Springs Hospital & Clinic Express Scripts Mail Order 8(855) Coulter 315-5220 Road, Clifton Express-Scripts.com Springs Wegmans Home Delivery (800) 586-6910 wegmans.com/pharmacy Rochester Regional Health Help to estimate the cost of a (585) 922-COST Cost Estimate procedure Rochester Regional Health Link Line Help to find a Rochester (585) 922-LINK Regional Health Provider 1Wayne-Clifton Pharmacy eligible for Clifton Springs employees only. What’s Inside About this Guide 1 • Review or Choose Your Beneficiaries 2 • How to Enroll 3 • Eligibility 4 • Domestic Partner Coverage 4 • Making Benefit Changes 5 • ALEX – Benefits Decisions Made Easy 5 Vision & Hearing 6 Medical 8 Health Savings Account (HSA) 12 Prescription Drug 16 Dental 17 Flexible Spending Accounts (FSAs) 18 Life Insurance 21 Accidental Death & Dismemberment (AD&D) Insurance 22 Disability 23 Legal Services 24 Care Management – GRIPA 25 Employee Assistance Program (EAP) 26 Retirement 27 Compliance Notices 28 FOR ONLINE ACCESS TO BENEFITS RESOURCES: Type https://www.myROChealth.com into your web browser (Chrome, Firefox, Internet Explorer, etc.), scroll down and click on “Employee Benefits,” then access “Benefits Resources” tiles. NOTE: Employees of Rochester Regional Health will receive separate materials describing their benefit offerings for 2020. About this Guide Rochester Regional Health is committed to providing its employees with comprehensive, affordable and competitive benefits. This Benefits Decision Guide provides a summary of the benefits available to you in 2020. Our plans and choices provide flexibility and value, making it easy to customize a benefits package that best meets the needs of you and your family. Please review this guide carefully, and share with myROChealth.com/benefitsothers who are responsible for making benefit decisions. Additional benefits information is available at . FIND YOUR BENEFITS PARTNER IN WORKDAY If you have questions about your benefits throughout the year, follow these steps in Workday to find your Benefits Partner’s contact information: • Log into Workday with your IT username and password: https://wd5.myworkday.com/rrhs/ login.htmld • Click on the Benefits & Retirement Icon • Look under “My Benefits Partner” in the upper left box 1 Benefits Decision Guide 2020 Choose Your Beneficiaries Beneficiary elections are needed for each benefit you Your beneficiary(ies) for the Health Savings Account (HSA) enroll in. You can designate any number of primary and• 401(k)/403(b)/457(b) are not kept in Workday. and contingent beneficiaries for Core and Voluntary myaccounts.HSABank.comTo review and make changes to your HSA Life Insurance and Accidental Death & Dismemberment beneficiary(ies), log in to your account at (AD&D) Insurance. and click on the • Primary beneficiaries receive the life insurance or AD&D “Profile” tab. benefit in the event of your death. You designate the fidelity.com/atworkTo review and make changes to your 401(k)/403(b)/ percentage of the total benefit each beneficiary would 457(b) beneficiary(ies), log in to your account at receive – these percentages must add up to 100%. and click on the “Profile” tab. Contingent beneficiaries receive the benefit if no primary If you are enrolled in multiple plans with Fidelity you beneficiary is living at the time of your death. These can make separate beneficiary elections for each plan, designations must also total 100%. You can change your or apply the same among all plans. beneficiaries at any time in Workday. REMEMBER! The choices you make remain in effect until the end of 2020, unless you have a qualifying life event. Therefore, be sure to evaluate and choose your benefits carefully. If you have a qualifying event during the year, you have 30 days from the event date to make benefit changes. For more details about qualifying events, see page 5. ROCHESTER REGIONAL HEALTH 2 How to Enroll REVIEW YOUR ENROLLMENT MATERIALS Review this Benefits Decision Guide and your personalized options and benefit costs available in Workday to help you understand the benefit options available in 2020. It is also very important to take this time to check through Workday to ensure you are enrolled in all intended benefits. COMPARE YOUR MEDICAL BENEFIT OPTIONS AND COSTS WITH ALEX® Making medical benefit decisions is easy with ALEX, your personal, virtual benefits counselor. A link to ALEX is available in Workday. See page 5 for more details. COMPLETE YOUR BENEFIT ELECTIONS IN WORKDAY myROChealth.com/benefitsOnce you’ve decided which benefits and coverage levels are best for you and your family, make your selections online in Workday. A Workday link and Knowledge Builder on how to enroll is available at , or see the detailed instructions below. It is a good idea to print or save a DEADLINEcopy of your confirmation TO ENROLL statement showing the benefits that you will be enrolled in for 2020. 30 You must submit your benefits elections within 30 days of your hire date or the date you become eligible for benefits. Once enrolled, you can review your 2020 benefits coverage any time during the year in Workday. FOR ENROLLMENT ASSISTANCE: • Contact the Benefits Department at [email protected] or (585) 922-1100. WORKDAY ENROLLMENT INSTRUCTIONS myROChealth.com/benefits https://wd5.myworkday.com/rrhs/login.htmldTo enroll in benefits, log in to Workday from or by typing Your Workday inbox is located on the left side of the• home page: into• your browser. Click on the task, and you will be prompted Use your IT user name and password to • • to make your elections. log in to Workday. Once you’ve completed your elections, If you don’t know your user name and/or • you’ll be directed to the submission page. Servicepassword, Desk or if at you (585) have 922-HELP any difficulties ( accessing Workday, please contact the Click “Submit” and print a copy of the • 4357) confirmation page for your records. 3 Benefits Decision Guide 2020 Eligibility BENEFIT PLAN ELIGIBILITY EFFECTIVE DATE END DATE Medical Plan 20+ hours per week Hire date or event status date Dental Plan 20+ hours per week Hire date or event status date Vision & Hearing Plan 20+ hours per week Hire date or event status date Flexible Spending Account –Healthcare 20+ hours per week Hire date or event status date Flexible Spending Account – Child Care 20+ hours per week Hire date or event status date Health Savings Account 20+ hours per week Hire date or event status date First of the month on or after date of Core and Optional Life Insurance 20+ hours per week hire or event status date Separation date or date moved into non-benefit First of the month on or after date of eligible status Core and Optional AD&D Insurance 20+ hours per week hire or event status date First of the month on or after date of Legal Services Plan 20+ hours per week hire or event status date Short-Term Disability 20+ hours per week Six months of continuous employment Core and Optional Long-Term Disability First of the month on or after
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