THE HANDY GUIDE for HOMELESS WOMEN in BRISBANE (Including Ipswich, Logan and the Redlands)
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THE HANDY GUIDE FOR HOMELESS WOMEN IN BRISBANE (including Ipswich, Logan and the Redlands) 2019-2020 v9.0 ABOUT THIS PUBLICATION © 2019 The Lady Musgrave Trust, Brisbane. The Handy Guide for Homeless Women in Title: Brisbane (9th edition) provides vital support The Handy Guide for Homeless Women in for women who are without shelter or at risk of Brisbane (2019-2020 Edition) becoming homeless. Details include: First published: 2011. Brisbane, Australia • Emergency Phone Numbers • Accommodation such as drop-in support Author/Contributors: centres, accommodation units and housing The Lady Musgrave Trust, Centacare, services Griffith University and the Queensland • Food and welfare; such as food vans, kitchens Department of Housing and Public Works, and Centrelink The Working Group (represented by various Agencies), Yet Another Creative • Health services such as hospitals, street doctors and community health centres Edited by: • Legal assistance for tenancy/housing problems, Karen Lyon Reid, CEO, and victims of crime The Lady Musgrave Trust • Community and specialist services for Graphic Design by: domestic violence support, family and Rowland. immigration support Communication, Digital and Creative Agency • Facilities such as public libraries, lockers, free 07 3229 4499 transport and toilets rowland.com.au • Employment Content-Editing & Layout by: This publication is a partnership between Stephen Scott The Lady Musgrave Trust, Centacare, the Yet Another Creative Department of Housing and Public Works, 0410 697 314 Griffith University and the Forum Working yetanother.co Group. Printed by: Q Print Group 07 3262 3100 qprintgroup.com.au No. of Pages: 80 Digital Edition: 9.1 CONTACT THE LADY MUSGRAVE TRUST TO: • obtain additional copies of this publication • add or correct contacts for future editions (07) 3077 6760 [email protected] ladymusgravetrust.org.au 2 v 9.1 EMERGENCY PHONE NUMBERS Police, Fire, Ambulance ...............................................................................................000 13Health - 24-hour general health advice .....................................13 43 25 84 Poisons Helpline ........................................................................................................13 11 26 Lifeline - crisis support, suicide prevention ............................................. 13 11 14 Kids Helpline.................................................................................................. 1800 551 800 Beyondblue ....................................................................................................1300 224 636 DVConnect - domestic violence hotline .......................................1800 811 811 Sexual assault, domestic & family violence support ......... 1800 737 732 Gambling helpline .................................................................................. 1800 858 858 Alcohol & Drug Information Service .............................................1800 177 833 HOMELESS HOTLINE 1800 47 47 53 When you call, we will provide information about where you can find support, accommodation, meals or showers 24 HOURS A DAY, SEVEN DAYS A WEEK CONFIDENTIAL FREE call from standard phones or public phones* *Calls from mobiles are charged at applicable mobile provider rates v 9.1 v 9.1 3 CONTENTS Emergency Phone Numbers ..........................................................................................................................3 Acknowledgments ............................................................................................................................................ 6 Support Centres .................................................................................................................................................. 8 Online Support ........................................................................................................................................................8 Homeless Connect.................................................................................................................................................8 Drop-in Centres .......................................................................................................................................................9 Assessment and Referral Services .............................................................................................................. 10 Neighbourhood and Community Centres ...............................................................................................11 Emergency & Short Term Housing ............................................................................................................13 QHIP - Queensland Homelessness Information Platform .............................................................13 Emergency Accommodation State Government Links ..................................................................13 QSTARS ........................................................................................................................................................................13 Safe Haven ................................................................................................................................................................ 14 Emergency & Short-Term Housing .............................................................................................................15 Emergency Housing: Single Women (including with children or pregnant) ............... 15 Emergency Housing: Singles, Couples & Families............................................................................ 16 Emergency Housing: Under 25 Years (including with children or pregnant) ...............18 Budget Short / Long-Term Housing: Hotels, Caravan Parks & Backpacker Hostels ......20 Level 3 Supported Accommodation (Personal Care Service) .................................................. 22 Senior Share Houses ............................................................................................................................................ 23 Housing Services ................................................................................................................................................. 24 Department of Housing and Public Works ..........................................................................................24 Non-Profit Housing Companies .................................................................................................................24 Food and Welfare ............................................................................................................................................. 25 Emergency Relief (with Icon Guide) ..........................................................................................................25 Food and Welfare - Inner City ........................................................................................................................ 26 Food and Welfare - Ipswich .............................................................................................................................28 Food and Welfare - Northern Suburbs .................................................................................................... 29 Food and Welfare - Southern Suburbs ....................................................................................................30 Food and Welfare - Women’s Immigrant Support ..........................................................................32 Food and Welfare - Redlands / Bayside ...................................................................................................33 Food and Welfare - Logan ................................................................................................................................34 Suspended Coffees ................................................................................................................................................35 Vans and Kitchens ................................................................................................................................................. 36 Annerley → Aspley .............................................................................................................................................. 36 Beenleigh → Ellen Grove ................................................................................................................................37 Fortitude Valley → Goodna ........................................................................................................................... 38 Herston → Leichhardt (Ipswich)................................................................................................................ 39 Logan → Rochedale South ...........................................................................................................................40 Sandgate / Brighton → South Brisbane ............................................................................................... 41 Spring Hill ............................................................................................................................................................... 42 West End → Yeronga ........................................................................................................................................ 43 Laundry, Showers and Outreach Services ............................................................................................44 Centrelink / Medicare Offices ......................................................................................................................