Making a Difference in Mr
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MAKING A TOGETHER DIFFERENCE 2008REPORT TO THE COMMUNITY MISSION Improve the health and well-being of each person we serve. VISION Demonstrate the highest-quality, best-value health care. VALUES Patient-centered; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; leadership. FROM THE CEO One of the best things about my job is delivering exceptional, patient-centered care. hearing from patients who were so impressed I am confident that we will. Swedish’s by the care they received at Swedish that they extraordinary success at keeping this core value took the time to call or write me, as the CEO, alive in our hospitals and clinics for a hundred to say thank you. Often these letters and calls – years is due largely to the fact that, from the and I get a lot of them – mention a beginning, the many talented physician, a nurse, or the members people who have worked here have of a medical team by name. Some- been influenced and inspired by times they describe acts of clinical philanthropy and community competence that made a dramatic support. difference in a patient’s life, a diagnosis And so, I want to pass on that cleared up months of uncertainty, to you – the people who believe or a potentially painful procedure in Swedish and who generously done so skillfully that the patient donate your time and money to was able to move past discomfort and anxiety make us stronger – not just my own thanks and begin to focus on healing. but some of the gratitude that I receive regu- Just as often, however, these personal larly from our patients. stories simply describe how Swedish caregivers Right now, our country is facing some went out of their way to help patients, to very difficult economic times, and Swedish is smooth over a difficulty, to provide a human not immune to these difficulties. In the year touch, or to offer words of encouragement ahead, Swedish and the people it serves are when they were needed. Both of these types likely to have an even greater need for your many of “grateful patient” stories make me proud to contributions. I hope we can continue to count work at Swedish. on your support. With your help, and with the Delivering health care of the highest hard work of our employees, I am certain that quality certainly means bringing together in one Swedish will get through these hard times and place all of the skilled caregivers and technology remain both a great medical center and a needed to assess and treat every kind of illness resource that makes a difference for our and injury. At Swedish, however, we also know community. that quality care means staying focused on comforting, reassuring, and meeting the emo- tional needs of our patients. As Swedish evolves and grows as a regional medical center, it is central Rod Hochman, M.D. to our mission that we continue this tradition of Chief Executive Officer 1 part in training scenarios to sharpen skills and and other basic services to low-income seniors. CARING FOR learn how to better care for our youngest patients. Swedish is committed to continuing its tradition of providing care to everyone who OUR COMMUNITIES needs it. GENEROSITY HAS NEVER BEEN GREATER Swedish – a leading nonprofit health care BRAIN TUMOR TREATMENT: In the fall One constant at Swedish is the steady provider in Washington state – offers patients of of 2008, the Swedish Neuroscience Institute growth of our programs and facilities, as we every age, and from all walks of life, an unwav- opened the Center for Advanced Brain Tumor strive to expand into the communities and ering, decades-old commitment to quality Treatment, a multidisciplinary facility that populations that, for whatever reason, have care. It’s a commitment that encompasses is dedicated solely to the treatment of brain traditionally been underserved. programs and services, facilities and medical cancer. Innovative research and novel clinical In 2008, Swedish Medical Center expertise, and has drawn praise from thousands trials will improve patient outcomes. Foundation had a record-breaking year, raising of patients and family members for the positive STROKE CARE: Swedish expanded its QUALITY CARE, ACCESSIBLE to ALL nearly $14.7 million in support of hospital impact their Swedish experience has made to successful stroke telemedicine program in In line with our nonprofit mission, programs and services. their health – and their lives. 2008 to ensure that patients in the Ballard Swedish actively pursues opportunities to be a and Issaquah emergency rooms, as well as good community partner and provide com- QUALITY CARE patients in outlying hospitals, are evaluated prehensive, high quality care to everyone who HAS NEVER BEEN CLOSER quickly and accurately by Swedish’s stroke experts needs our services – regardless of their ability “Close to home” is a meaningful phrase at the Cherry Hill and First Hill campuses. to pay. to a majority of people who receive their care BREAST CARE: Also in 2008, Swedish CHARITY CARE: Swedish devoted more at Swedish, whether they are inpatients or out- rolled out its second mobile mammography than $70 million to charity and uncompen- patients, visit a physician clinic or take advan- coach, which will annually provide thousands sated care, health research and health educa- tage of an outreach program. “Close to home” of women throughout western Washington tion in 2008, with nearly $21 million of that is what we do: with unprecedented access to quality breast- total going to direct charity care. In May, Celebrate Swedish 2008 raised ISSAQUAH HOSPITAL: Swedish purchased health services. SPECIALTY CLINICS: Swedish operates $4.3 million for charity care and brain cancer nearly 18 acres of land in 2008 to offer a full-service several clinics that provide follow-up specialty research, a significant increase over the previ- community hospital in Issaquah. Scheduled to care to the homeless, uninsured and underin- ous year. open in 2012 as Swedish’s fourth Seattle-area sured, with physicians volunteering both their Last year’s Swedish Fund Drive also was campus, the 175-bed hospital will provide resi- talent and time. The Mother Joseph clinic offers a resounding success, as were a number of other dents of Issaquah and surrounding communities orthopedic, cardiology and neurology services; 2008 fundraising efforts, many of which you convenient and speedy access to life-saving care. the Glaser Clinic provides surgical care; and the will read about in this report. Overall, the ORTHOPEDIC INSTITUTE: Thousands of GYN Clinic gives women hope for better health. purpose of our fundraising is straightforward: people turned out last summer to tour the new COMMUNITY CARE: Swedish Family to provide the best care possible to the people Swedish Orthopedic Institute on the First Hill Medicine Residency clinics provide a wide range and the communities we serve. campus. One of the largest facilities of its kind of compassionate care to people of all ethnic At Swedish, our commitment – our respon- in the nation, it was designed with patients in PEDIATRIC CARE: In December, Swedish backgrounds and financial situations, with sibility – is to help you improve your health. mind: all of Swedish’s orthopedic services are opened the Gossman Center for Advanced no regard to their ability to pay. The Swedish We were able to do this in more ways than ever now offered in a single location, offering both Pediatric and Perinatal Simulation – a first for Ballard Community Nursing Clinic offers in 2008. By working together, we will see this convenience and better outcomes. the region – where health care teams can take blood pressure checks, foot care, nutrition classes growth continue throughout 2009 and beyond. 2 3 SWEDISH CANCER INSTITUTE The Swedish Cancer Institute (SCI) breast cancer screenings and breast health entered 2008 fresh from celebrating its historic education to women in underserved areas 75th anniversary and just as committed as ever throughout western Washington. Philanthropic to pursuing the new, leading-edge services and support paid 100% of the cost. technologies that have made us the regional leader in cancer care – and a true source of hope THE GREATEST AND THE LATEST for thousands of patients. Philanthropic support Swedish’s reputation as being an early plays a major role in this ongoing success. adopter of the most advanced treatments and In October, Swedish received a $1 technologies is a primary reason that nearly million grant from The 4,000 newly diag- Norcliffe Foundation nosed patients are in support of a new seen here each year Women’s Cancer for the more than Center, which will be 100 types of can- located at Swedish’s cer we treat. Dixie First Hill campus. McAllister is one of When completed, it those patients. will be the largest, Dixie smoked most comprehensive heavily for more Dr. Mary Kelly examines a mammogram. In 2008, a second mobile mammography coach was created to expand delivery of breast screening to more women throughout western Washington. cancer center for than 40 years, finally women in the Pacific giving up the habit is cancer free. She strongly feels that Swedish and most precise system ever developed for Northwest and a in 2000 and then saved her life. “I now have an awareness,” says radiation treatments. new national model enrolling the next Dixie, “that I am truly blessed.” It is this uncompromising dedication for providing highly year in a reduced- to patient health that led to the Swedish Cancer coordinated, multi- cost lung-screening ALWAYS ON THE LEADIng EDGE Institute being recognized, in late 2008, with disciplinary care. program at Swedish Swedish’s well-respected position at the the Outstanding Achievement Award with With the for people at risk for forefront of cancer treatment was again rein- commendation by the American College of continued support of Dr.