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Delta Pilots' Scheduling Reference Handbook

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Delta Pilots' Scheduling Reference Handbook Delta Pilots’ Scheduling Reference Handbook Prepared by the Delta MEC Scheduling Committee Revision 8 | October 2020 UPDATES Updated October 2020: • New contact information for the MEC Scheduling Committee • Reorganized entire document into sequential subject matter chapters • Added Table of Contents to each chapter • Added examples of common scenarios to When Have You Been Contacted? • Clarified references to eight-hour uninterrupted sleep opportunity • Deleted references to Special Incentive Lines (SIL) • Clarified references to ACARS notification of reroutes • Added references to ARCOS • Added references to ACARS notification of FDP extension • Updated information on fatigue calls and the Fitness Review Board • Incorporated information from recent Flight Time Duty Time Updates and Scheduling Alerts • Moved iCrew User Guide from Appendix to separate file in AeroDocs Contents Introduction 1 Can They Do That to Me? 2 When Have You Been Contacted? 4 You Have to Tell Someone 7 Timeline of Scheduling Events 9 Monthly Bidding Process 11 Regular Line Adjustment Process 18 Pilot Change Schedule (PCS), Slip Requests and Pay 19 Reserve 45 Reroute and Recovery Obligations 65 Flight and Duty Time Limits and Rest Requirements 73 Fatigue and the Fitness Review Board 103 Vacation 105 Training 115 Sick Leave 118 Staffing, Vacancies, and Surpluses 124 Odds and Ends 139 Airport Longitude Table 153 Appendix I: FAR 117 & IROPS Information 160 Appendix II: FAR 117 Quick Reference Guide (QRG) 169 Appendix III: FAR Part 117 – An In-Depth Discussion 177 Introduction The Scheduling Reference Handbook has been developed by the MEC Scheduling Committee to provide the line pilot with a quick and easy reference to various scheduling, FAR, and Pilot Working Agreement (PWA) rules and processes. This document has been reviewed for accuracy by Delta Air Lines. This document is for reference only and is not intended to take the place of the PWA or the FARs. Those documents supersede the Scheduling Reference Handbook where differences exist. The Scheduling Committee’s primary role is to enforce the contract. If there is violation of the PWA, the Scheduling Committee will initiate a review with the Company and, if appropriate, seek a pay treatment. Using the Scheduling Reference Handbook (SRH) The SRH is a PDF document similar in format to the Live Contract and the PBS Reference Handbook, and is optimized for use on tablets, smartphones, and computers. The PDF format and bookmarking make it easy to navigate and search. As changes to our PWA and the FARS occur, they will be incorporated into the SRH as updates. Hint! In many PDF reader applications, you can press and hold the CTRL key then press “F” to open a search window that will allow you to search by keywords. The SRH is a compilation of information from Scheduling Alerts, the PWA, the FARs, the PCS Users Guide, and an iCrew User’s Guide (Appendix). It is the responsibility of every Delta pilot to know and understand the PWA under which we work and to make every effort to abide by it. Delta MEC Scheduling Committee 100 Hartsfield Centre Parkway, Suite 800 Atlanta, GA 30354 Delta Pilots’ Scheduling Reference Handbook • 1 • Revision 8 | October 2020 220202020 Can They Do That to Me? If you feel that Crew Scheduling or Crew Tracking is dealing with you in a manner that violates the PWA, you should proceed as follows: 1. Discuss the issue with a supervisor in Crew Scheduling and/or Crew Tracking. 2. Contact your chief pilot, Pilot Assist at 877-325-2359, or the OCC duty pilot at 404-715-3552. 3. Contact the ALPA Scheduling Committee at 800-USA-ALPA for imminent FAR violations or via the Pilot Report icon on the home page of the Delta MEC website. “Fly Now and Grieve Later” Policy Every Delta pilot needs to understand the phrase “fly now, grieve later.” The principle evolves from the Railway Labor Act of 1926 (RLA), as later amended to cover the airline industry. Like the railroads, airlines are considered vital to our national interest, as they keep commerce moving, and, in light of that, we have certain restrictions placed upon us. Congress has mandated that, when disputes arise involving interpretation or application of contract provisions, airline workers must “fly now, grieve later.” If you are unable to resolve the issue in time, we recommend that you comply with instructions from the Company and obtain the name of any Company personnel you deal with. Note the exceptions to this recommendation below. Keep a copy of all paperwork, particularly the rotation before the trip begins, at any significant interval during the trip, and at release. Contact the ALPA Scheduling Committee when time permits via the Pilot Report icon on the home page of the Delta MEC website. Selecting the Pilot Report icon will take you to the Pilot Report landing page from which you can select “Scheduling” from the list of committees listed. Exceptions to the “Fly Now and Grieve Later” Policy • Under the FARs, you may not: o Accept any assignment that you believe to be in violation of the FARs o Accept any assignment for which you are not physically fit • Under the PWA, you are not required to: o Accept other than Delta One accommodations on an ocean crossing DH (Section 16 D. 1.) o Accept a reroute into tag-on flying as a regular pilot (Section 23 L. 2. b.) • You may not be compelled to: o Accept less than contractual report to ensure minimum break (Section 12 G. 5.) o Accept a white slip award for same-day flying (Section 23 P. 8. a.) o Accept an inverse assignment as a regular line holder for a rotation with a report within 11 hours of your release at your base (Section 23 R. 7.) o Accept a yellow slip award for a rotation with a report that is within 12 hours of first attempted contact unless you are on short call (Section 23 T. 7. a.) Note: A pilot bears joint responsibility with the Company for compliance with FARs. Each pilot must ensure that no FAR is violated and must resolve any doubt to his satisfaction prior to proceeding. It is not possible for the Company to indemnify a pilot against all the consequences of an FAR violation. While performing the flying in question, keep in mind your responsibility to your passengers regarding fatigue and adequate rest for yourself and your crew. How Do I File a Scheduling Grievance? We hear this question often, but a grievance is rarely the end result. PWA Section 18 contains all the rules regarding the formal grievance process but the MEC Scheduling Committee has a long-established history of resolving disputes directly with Crew Scheduling, Crew Tracking, or Crew Resources through an informal review process. If you believe the Company has violated a scheduling-related section of the PWA, we Delta Pilots’ Scheduling Reference Handbook • 2 • Revision 8 | October 2020 220202020 encourage you to follow these steps. 1. Maintain copies of your rotation that reflect significant changes and keep track of when those changes occurred. 2. Read the applicable section of the PWA and the Scheduling Reference Handbook to determine if a violation occurred. If you are unable to understand the terms or language of the PWA, you can contact the scheduling experts at the MEC Scheduling Committee via the Pilot Report icon on the home page of the Delta MEC website. Selecting the Pilot Report icon will take you to the Pilot Report landing page from which you can select “Scheduling” from the list of committees listed. 3. Compile your facts and contact Crew Scheduling or Crew Tracking and ask them to explain what happened and to correct the error, if applicable. Your Scheduling Committee experts can guide you in what the proper correction should be. 4. Ask to speak with a supervisor if necessary. Please remain professional at all times, listen to any explanation given, and keep track of the individual you spoke to and when. Phone calls to Crew Scheduling and Crew Tracking are automatically recorded. 5. If you do not agree with the Company’s explanation or action, contact the MEC Scheduling Committee again via the Pilot Report icon, and we will review the case on your behalf. We will either: a. Determine that the Company was correct and help you to understand what happened, or b. Determine there was a violation of the PWA and initiate a review with the Company. 6. A review with the Company can involve listening to phone recordings, reviewing remarks entered in the computer by Crew Scheduling, reviewing iCrew historical data (rotations or pilot schedules), discussions about PWA language and past practice, comparison to similar disputes that have been resolved, etc. 7. A review with the Company typically results in one side or the other changing its position based upon the facts presented or arguments made. There are three possible outcomes: a. The Company agrees with ALPA and makes the appropriate corrections to the affected pilots’ pay and schedules. b. ALPA agrees with the Company. c. The review ends with the parties still in disagreement. The Scheduling Committee will communicate all the findings via email to the affected pilots. 8. If the review ends with the parties still in disagreement, then a formal grievance process can be entered at the pilot’s discretion. The Scheduling Committee will transfer the handling of the dispute/grievance to the Contract Administration Committee. Other ALPA resources will be utilized as needed, and the process will follow the rules in Section 18 of the PWA. 9. You have 120 days from the date of the incident to bring the issue to the attention of the Company.
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