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Rfi/It/2019/9 Sabc Digital Streaming Services Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES do REQUEST FOR INFORMATION REQUEST FOR INFORMATION TITLE: RFI/IT/2019/9 SABC DIGITAL STREAMING SERVICES This Request for Information calls for SABC Digital Streaming Services. RFI documents are obtainable from 26th April 2019 from the following websites: Government E-Portal http://www.etenders.gov.za SABC Website http://www.sabc.co.za/sabc/tenders Compulsory Briefing Session will be held Date: 10th May 2019 Time: 11:15 Venue: SABC Radio Park, Ground Floor Auditorium Closing Date: 27th May 2019at 12:00 For enquiries contact Vuyi Manentsa E-mail: [email protected] This RFI is an invitation for person(s) to submit information(s) for the provision of the services as set out in the specification contained herein. Accordingly, this RFI must not be construed, interpreted, or relied upon, whether expressly or implicitly, as an offer capable of acceptance by any person(s), or as creating any form of contractual, promissory or other rights. No binding contract or other understanding for the supply of services will exist between SABC and the respondent. Confidential and Proprietary Information Page 1 of 10 RFI Document Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES doc SOUTH AFRICAN BROADCASTING SABC SOC LIMITED (“the SABC”) REQUEST FOR INFORMATION (RFI) RFI NUMBER : RFI/IT/2019/9 RFP TITLE : REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES EXPECTED TIMEFRAME RFI PROCESS EXPECTED DATES RFI Advertisement Date 26th May 2019 RFI document can be accessed on EPortal & RFI Available from SABC Website Compulsory Briefing Session Date & 10th May 2019 @ 11:15 Time Venue for Briefing Session SABC Radio Park, Ground Floor Auditorium RFI Closing Date and Time 27th May 2019 at 12:00 Delivery Venue SABC RADIO PARK Vuyi Manentsa E-mail: [email protected] Contact details The SABC retains the right to change the timeframe whenever necessary and for whatever reason it deems fit. Respondents interested in participating must register their interest by providing company name, contact person, telephone, cell number and email address to Vuyi Manentsa E-mail: [email protected] , please indicate RFI number on the subject line. This will ensure that any addenda and clarification to this RFI are communicated to all participants. Confidential and Proprietary Information Page 2 of 10 RFI Document Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES DOCUMENT A 1. REQUIRED DOCUMENTS 1.1 (CSD) Central supplier registration document 1.2 Valid TV Licence (Company’s and all Directors) 1.3 Valid BBBEE Certificate (from SANAS affiliated Agency)/ or DTI Affidavit CONTACT DETAILS OF THE BIDDER: Company Name: _______________________________________________ Physical Address: _______________________________________________ Contact person: Name: _______________________________________________ Telephone: ______________________________________________ Mobile: ______________________________________________ Fax: _______________________________________________ E-mail address: _______________________________________________ Confidential and Proprietary Information Page 3 of 10 RFI Document Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES DOCUMENT B GLOSSARY Term Description RFI Request for information RESPONDENT Any person (natural or juristic) who forwards an acceptable RFI in response to this RFI SABC South African Broadcast Corporation CI Corporate Identity CMS Content Management System BRS Business Requirements Specification HTTP Hypertext transfer protocol: the standard protocol for transferring hypertext documents on the World Wide Web. APP Mobile Application DRM Digital Rights Management API Application Program Interface VOD Video On Demand SVOD Subscription Video on demand MAM Media Asset Management System MACM Mobile Application Content Management System UI User Interface UX User Experience OTT Over-the-top LINEAR Traditional real time Television broadcast, where viewers must watch a scheduled TV TELEVISION program at the time it is broadcasted, and on the channel it's presented on. NON-LINEAR Non-linear television is "on-demand" programs. These are VOD, SVOD, Catch- TELEVISION up/Replay... modern television where viewers can choose what time they would like to watch programs. LINEAR Traditional real time Radio broadcast, where viewers must listen to a scheduled Radio RADIO show at the time it is broadcasted, and on the station it’s presented on. NON-LINEAR Non-linear radio is "on-demand" shows. These include podcasts, where listeners can RADIO choose what time they would like to listen to shows. Confidential and Proprietary Information Page 4 of 10 RFI Document Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES DOCUMENT C REQUEST FOR INFORMATION (RFI) FOR SABC DIGITAL STREAMING SERVICES 1. PURPOSE The purpose of this document is to request information from the market in terms of the Digital Streaming Services available in the market. This will assist the SABC in the procurement of a suitable qualified supplier/service provider(s) for the Digital Streaming Services and Podcast / Vodcast etc. 2. BACKGROUND & SITUATION ANALYSIS The SABC core business is to deliver a variety of high quality programmes and services through Television, Radio and its Digital platforms with a mandate to Inform, Educate, Entertain and Support the public at large. The SABC vision is to become the leading, credible voice and face of the nation and the continent. The digitisation of content and the distribution of compelling informative, educational and entertaining content via all platforms stand as one of the mission imperatives of the SABC strategy to transform the corporation and position it for success. The SABC currently uses a combination of different platforms and streaming service providers, which are responsible for distribution of the SABC content to Digital Platforms in the following manner: 2.1 Streaming of linear/Live Radio content: The SABC is currently streaming all its 19 Radio Stations; these services are accessible through the stations websites and some mobile applications. 2.2 Streaming of linear/Live Television content: The SABC is currently streaming 1 of its Television bouquet of channels live. 2.3 Streaming of nonlinear/On Demand Radio (Podcasts) through a third party provider: The SABC streams its podcasts from all 19 radio stations and makes them available for downloads where applicable. The organisation would like to extend its service offering to include Vodcasts in order to grow alternative audience and revenue streams for the SABC 2.4 Streaming of nonlinear/On Demand Television (VOD) through a third party provider(s): The SABC streams its video on demand content from 4 TV channels and also makes them available for viewing for a specific period of time. 2.5 Streaming of live Event Television & Radio content: The SABC also has different events based streaming, usually accessible through the different SABC websites for the duration of the specific event covered. This includes event based Television/Radio programmes such as State of the Nation Address (SONA), Awards Ceremonies and other key SABC events. 2.6 Streaming of live News, Education, Sport, Digital Radio & Television content as “Platforms which are not broadcast on free-to-air platforms: The SABC also has a few ‘Pop-up’ Radio stations which are only broadcast live on Digital platforms but not available on the free-to-air platforms and intends expanding this service to television content. These services are managed in two different formats: Confidential and Proprietary Information Page 5 of 10 RFI Document Tender Number: RFI/IT/2019/9 Title: REQUEST FOR INFORMATION: FOR SABC DIGITAL STREAMING SERVICES 2.6.1 Live ‘Pop-up’ Studio where the Digital Radio/Television is broadcast from a studio setting and broadcast digitally on the internet, for example Radio 2000 Extra, which broadcasts sports while allowing the station to continue with its normal programming on the main station frequency. 2.6.2 Playlist ‘Pop-up’ Radio/Television content where content is scheduled into a playlist through the management system and then played back through live streaming: E.g., Springbok radio which schedules a series of old radio content from archives into a playlist. 2.7 Streaming of live content to social media and other digital media platforms from live Radio studio environments by making use of SABC Radio’s new state-of-the-art play-out system dira!. The dira! Postman module allows presenters and producers to package and publish live studio content to various digital and social media platforms in real-time. The organisation would like to launch Visual Radio as part of its service offering to listeners in the near future to explore new audience and revenue opportunities for the SABC. 3. REQUIREMENTS AND SCOPE OF SERVICES The SABC seek information detailing end-to-end management of streaming services, catch-up options and VOD options from all SABC Platforms: 3.1 Television Channels 3.2 Radio Stations 3.3 Digital Platforms 4. BUSINESS REQUIREMENT OVERVIEW The information provided should include functional system architecture illustrating distribution of SABC content over the internet and consumed through different devices as follows: 4.1 Streaming of linear/Live Radio content for all SABC 19 (not limited to) Radio Stations 4.2 Streaming
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