LOYALIST COLLEGE ANNUAL REPORT 2019–2020

APPROVED JUNE 24, 2020 BOARD OF GOVERNORS ANNUAL REPORT 2019/20 LOYALIST COLLEGE OF APPLIED ARTS & TECHNOLOGY

Contents

01 40

College Profile Financial Health and Analysis of Financial Performance

03 43

A Message from the Board Appendix A: 2019/20 Chair and President Consolidated Financial Statements

05 45

Highlights – Skills and Job Appendix B: 2019/20 Outcome Achievements Board of Governors

08 50

Highlights – Loyalist and Appendix C: College our Community Council Report

09 50

Loyalist College’s Appendix D: Summary of Strategic Directions Advertising and Marketing Complaints

37

COVID-19 and Loyalist College Response

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College Profile

Loyalist College of Applied Arts & Technology is ’s Destination College, empowering students, faculty, staff, and partners through experiential, industry cluster-based education, training and applied research. The College provides career-ready graduates for, and knowledge transfer to, industry and the community.

Loyalist offers more than 70 full-time diploma, certificate and apprenticeship programs in biosciences, building sciences, business, community service, health and wellness, media studies, public safety, and skilled trades. Distance and continuing education options are available through LoyalistFocus.com; including hundreds of online, distance and in-class courses; and through the College’s 100+ university transfer agreements.

People and places are the forces that shape our lives. The greatest impact on the Loyalist educational experience is made by the students who learn with us, and the classrooms, labs and workshops where they study. The leading-edge facilities at Loyalist give access to the latest tools and technologies, learning resources, and realistic practice environments that prepare our students to be confident and effective in the workplace. For example:

• Updated in 2018, the renovated third floor of the Northumberland Wing in the Kente Building is where Loyalist students in the health, human services, social development and public safety programs collaborate on integrated programming, projects and applied research. This innovative experiential learning space houses interprofessional simulation centres, high-tech classroom environments, and state-of-the-art student spaces. The Wing was officially opened in January 2020.

• The Bay of Quinte Skills Centre is a technology and trades training centre of choice for Southeastern Ontario. As a society, we need skilled workers, particularly in emerging labour markets such as architecture and building sciences, automotive, electrical, welding, and manufacturing. In The Bay of Quinte Skills Centre, students train on the latest equipment to prepare for in-demand jobs in these fields.

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• Loyalist’s dynamic Digital Media Centre is a 10,000-square-foot all-platform newsroom that features video editing suites, a television studio, interview booths, audio production booths, and more. This is where Loyalist students produce QNet News, an award-winning community online news service. Students write, report, share photographs, host programs and produce web, social media and video and audio content. Adapting with the changing media landscape, students are on the cutting edge of how the news is gathered and distributed, producing high-quality news coverage for public consumption.

Located on more than 200 acres in the beautiful Bay of Quinte region, the College is perfectly positioned between Toronto, Ottawa and Montreal. As the region’s only post- secondary institution, Loyalist serves a population of 250,000, including the City of Belleville, City of Quinte West, Municipality of Brighton, Prince Edward County, Greater Napanee, and the Tyendinaga Mohawk Territory. Unlike other rural-urban municipalities, the area’s population is growing, through immigration, to meet industry demands.

Since 1967, Loyalist has expanded with its region in Eastern Ontario, and today has campuses in Belleville and Bancroft – and a satellite location in Port Hope. As of 2019-20, Loyalist also has a campus in the Greater Toronto Area (Loyalist College in Toronto). The Quinte Economic Development Commission (QEDC) is located at the Belleville campus, which provides further insight to meet the needs of the regional industry.

With annual revenues of over $86M, Loyalist is a key driver of social and economic health in Eastern Ontario. It contributes 3.7 percent of the Gross Regional Product, representing $382.2M annually to the regional economy – based on a March 2020 report by Economic Modeling Specialists International (Emsi). This represents the sum of the impact of operations spending, construction spending, student spending, and 40,000+ alumni. Loyalist’s impact supported 5,713 jobs in the service region economy.

For more information about Loyalist College, visit YoureGoingPlaces.com.

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A Message from the Board Chair and President

In years to come, we will remember 2019-20 for the unprecedented challenges it presented, and the innovative, resolute response of the entire Loyalist College community. In ways we may not yet understand, this year brought change that will resonate in the time to come. It presented challenges, but it also presented opportunities. Loyalist College met the challenge through innovation and dedication, and we are prepared to take advantage of the opportunities.

There were positive changes; College enrolment continued a strong pattern of growth, community connections grew deeper with more impact, and we made significant progress implementing the Strategic Plan 2025. This Report speaks to that progress, and to our next steps. The most exciting development was the establishment of Loyalist College in Toronto in partnership with Toronto Business College – more on this later in the Report.

Dr. Ann Marie Vaughan, President & CEO There was also change that challenged us to find the positive. In late summer 2019, unprecedented international student enrolments demanded that we develop a comprehensive housing solution. By blending innovation in campus housing with extensive outreach to our community, we succeeded in securing sufficient housing for our growing enrolment. In winter 2020, the novel coronavirus pandemic emerged and compelled us to pivot to a remote and alternative delivery teaching and learning model in approximately two weeks. And we once more had to secure safe housing for students who could not go home when we were required to close our Residences to minimize COVID-19 spread. Loyalist College met these challenges successfully, ensuring student comfort, safety, and security while still delivering high-quality education and training.

Some things did not change in 2019-20. Loyalist College continues to excel in our Key Performance Indicator (KPI) results, released September 2019. Loyalist placed above the provincial average for all five annual KPIs, including Bob Forder, Chair of the Board of Governors Graduate Satisfaction, Employer Satisfaction, Student Satisfaction, Graduate Employment, and Graduation Rate. These excellent KPI results reflect graduates’ job readiness and speak to the immediate impact they are making in the workplace. A Loyalist College education provides a direct pathway to employment through

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engaging, experiential and work-integrated learning, As Ontario’s Destination College, Loyalist is committed centred around emerging industry clusters. to providing advanced educational programming that is responsive to market needs and exceptional experiences Loyalist provides substantial benefits for the business that empower career-ready graduates. Looking to the community in the regional economy, offering exceptional future, we will continue to innovate, to serve our local return on investment to taxpayers and society as a community, whether that be in Quinte West, Bancroft, or whole. During the analysis year, former Loyalist students the Greater Toronto Area. We will nurture an engaged and generated millions of dollars in added income in the supportive culture that will enable all students to succeed. region, equivalent to supporting 5,713 jobs. As an access We will rise to the challenges of a rapidly changing world, College, supporting the local community, Loyalist retains and we will find the opportunity therein, relying upon the a breadth of more than 70 programs to provide options dedication of our skilled faculty and staff. We are proud of to students who are unable to move outside the region what they have accomplished in 2019-20 and thank them for post-secondary education. The College continues to for their significant contributions to Loyalist College. serve a number of underrepresented groups including students with disabilities, Indigenous, lower-income and First Generation students. Its continued focus on student success dovetails with an outcomes-based education philosophy, committed to helping individuals to attain the employability skills needed to thrive in Ontario’s workforce.

Aligning with emerging economic clusters allowed the College to continue to leverage its position as a leader within the growing cannabis industry. We became engaged in multiple cannabis-related applied research projects, featuring partnerships with private industry (MediPharm Labs), post-secondary colleagues (Northeastern University) and supported by granting agencies (Natural Sciences and Engineering Research Council of ) and the Canada Foundation for Innovation’s (CFI) College-Industry Innovation Fund (CIIF) – see the Applied Research section of this Report for more detail.

In addition to launching Loyalist College in Toronto (LCIT) in 2019-20, Loyalist also established new programs at the Belleville campus, including Advertising & Marketing Communications – Creative Design (diploma); Care of Vulnerable Populations (post-graduate); Law Clerk Advanced (post-graduate); Pre-Service Firefighter Education & Training (certificate); and eLearning Developer (local certificate). Loyalist continues to develop innovative programming in specialized areas and incorporates the use of advanced technology to ensure graduates are equipped with the most current skills needed in their field. And the need for innovative programming is ongoing, as established through regular industry consultation.

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Highlights – Skills and Job Outcome Achievements

Graduate Employment

Loyalist College placed in the top quartile in Ontario for graduate employment, according to KPI results, released September 2019. Of 2017-18 Loyalist graduates, 88.5 percent were employed within six months after graduation, 2.3 percent better than the provincial average. Loyalist’s employer satisfaction rate was 91.1 percent, compared to the provincial average of 89.6 percent.

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Enrolment & Key Performance Indicator Results

College Enrolment

Loyalist College student enrolment continued to grow, increasing seven percent in September 2019, with day 10 registrations totaling 3,518 – the highest number since 2003. Greater student retention and increased international enrolment of 1,356 students, contributed to a larger student population.

The following charts reveal our enrolment by Cluster. The numbers correspond with Clusters as follows:

1.  Health, Human Services, Social Development and Public Safety 2. Bio Economy, Agritech, (Food, Pharmaceutical and Natural Products) 3. Advanced Manufacturing and Business Automation 4. Science, Technology, Engineering, Arts and Mathematics 5. Creative, Communication and Social Economy 6. Progressive Trade and Transportation

Program Enrolment by Program Enrolment by Cluster – Fall 2019 Cluster – Winter 2020

11% 9% 17% 17% 43% 8% 43% 8%

11% 11% 10% 12%

1 2 3 4 5 6

According to the Key Performance Indicator (KPI) results, released by Colleges Ontario in September, Loyalist College exceeded the provincial average in all five KPIs, including Graduate Employment, Graduate Satisfaction, Employer Satisfaction, Student Satisfaction and Graduation Rate.

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Loyalist continues to be a leading institution in Graduation Rate OntarioLearn, a consortium comprised of all 24 Ontario community colleges that works collaboratively to develop Loyalist placed above the provincial average for and deliver high-quality online learning. Loyalist hosted graduation rate with 68.3 percent compared to 67.2 over 13,500 registrations on behalf of OntarioLearn percent for Ontario colleges, according to KPI results and offers 20 online programs with a total of 3,237 released September 2019. registrations.

Additionally, Loyalist offers a fully online delivery of its Early Childhood Education/Developmental Services Worker (DSW) diploma programs and its Child Development Practitioner (CDP) and DSW apprenticeship programs and realized 5,244 registrations combined in 2019-20, an increase of 5.2 percent over 2018-19.

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Highlights – Loyalist and our Community

Municipality of Port Hope Hosts Loyalist College Architectural Design Presentations

“Our ongoing partnership with the College has allowed us to host similar presentations from students enrolled in Loyalist’s Architectural Technology program in the past, and we have been impressed by the creativity and thought put into their design concepts,” notes Bob Sanderson, Mayor of the Municipality of Port Hope. “This open house-style presentation gives us a chance to celebrate and promote innovative thinking in our community, while giving the students an opportunity to gain valuable presentation skills and real-world working experiences. It’s a win-win and we’re excited to welcome the students back this month.”

Loyalist Prepared Graduate to be a Voice Loyalist Introduces Young Women to the for the Bay of Quinte Region Skilled Trades

Courtney Klumper is a 2018 graduate of Sara Della Civita had never considered pursuing Loyalist College’s Public Relations – Event a career in the skilled trades until she attended Management post-graduate program. As the the Skills Ontario Young Women’s Career Digital Marketing Manager for the Bay of Quinte Exploration Events at Loyalist College. Regional Marketing Board, Courtney is tapped into everything the region has to offer. “The The Grade 9 St. Paul Catholic Secondary School sense of a small community at Loyalist is what student was one of 135 female high school initially attracted me to the area. I liked seeing students from across the region to attend the familiar faces, building relationships and being event. at a college where I didn’t feel anonymous. As a “I had never really considered going into the student, I completed a placement with the Bay trades before, but I heard about this event and of Quinte Regional Marketing Board and that thought I’d give it a try and it’s been really eye- feeling of a tight-knit community extended to the opening for me,” she said. Bay of Quinte region.” “I had no idea Loyalist College had so many skilled trade programs.”

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Loyalist College’s Strategic Directions

Strategic Plan 2025 and Strategic Mandate Agreement

The road ahead for our College is fundamentally paved by two documents – the Strategic Plan 2025 and the Strategic Mandate Agreement (SMA) between the Ministry of Training, Colleges and Universities and Loyalist College.

Our Strategic Plan reflects our aspirations to establish Loyalist College as a Destination College, while being responsive to the major trends and issues that are shaping Ontario’s post-secondary industry. It will inform our actions through to 2025, guiding our responses to the SMA.

The SMA is a key component of the Ontario government’s accountability framework for the post- secondary education system which:

• Outlines provincial government objectives and priority areas for the post-secondary education system; • Describes the elements of Ontario’s performance/ outcomes-based funding mechanism, including the College’s annual performance/outcomes-based funding notional allocation for the five-year SMA3 period; • Establishes the corridor midpoint that will form the basis of enrolment-related funding over the five-year SMA3 period; • Supports transparency and accountability objectives through reporting metrics; and, • Establishes targets for 10 metrics upon which institutional performance will be assessed.

The term of the SMA is from April 1, 2020 to March 31, 2025.

Our journey to implementing our vision to be a Destination College and our mission to do things differently begins with three strategic directions that build on what makes Loyalist College special; to take us to the next level of delivering excellence for our students, faculty, staff, and industry and community partners.

To become a Destination College, Loyalist College is committed to providing innovative educational programming that creates career-ready graduates and is responsive to market needs.

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Cluster-Aligned Programs and Applied Research

Loyalist College is moving forward with our strategy to create cluster-aligned programs and applied research. This allows us to pursue a differentiated, market-driven, regionally-focused, cluster-based framework to learning and applied research. This framework supports and enables student, faculty, staff, industry, and community growth and development.

To create cluster-aligned programs and applied research, we are taking steps to: • Create and implement a multi-disciplinary cluster-based framework to learning and applied research • Develop and implement a business and operational plan to execute the framework that focuses on aligning services and resources to deliver the new model • Develop a marketing strategy and campaign for the new framework

CLUSTER ACTIVITY UPDATES:

To date, three of the clusters have begun operating: • Advanced Manufacturing and Business Automation • Health, Human Services, Social Development and Public Safety • Creative, Communication and Social Economy

Business Automation and Advanced Manufacturing (BAAM)

BAAM is a technology-enabled transformation of processes to enhance efficiency, encourage flexibility and minimize waste. Automated processes should enhance human interactions and consider techno-ethics to encourage successful implementation and sustainability.

2019 Achievements: • Supported success of the QEDC Manufacturing Sector Transformation Analysis Ontario Labour Market Partnership (OLMP). Identifying emerging technologies and areas where companies are succeeding or struggling with integrating labour with productivity and/ or technology. • Supported the procurement of advanced collaborative and industrial robots for Loyalist College. • Developed the framework to implement a Mechatronics program at Loyalist College.

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Health, Human Studies, Social Development and Creative, Communication and Social Economy (CCSE) Public Safety (HHSSD&PS) CCSE merges communication technology and creative HHSSD&PS develops new programs and/or courses skillsets in support of developing programming and to address the programming, delivery models, work- work-integrated learning opportunities designed to integrated learning opportunities, skills identification, meet community needs related to social economy. This and career pathways from a multi-disciplinary includes development of new learning, applied research, perspective as they relate to community health and and skilled graduates ready to leverage emerging safety. technologies to address social challenges.

2019 Achievements: 2019 Achievements: • The group developed a program focus and • CCSE cluster group proposed a pilot project to offer a determined that its initial program would address Community Applied Project course linking the Film and mental health issues through the development of a Television Production – Interactive Media Development Community Mental Health and Wellness Navigator. program with the Community and Justice Services º One-year post-graduate certificate program. program, and partnering with community members º Eligibility would be for those with backgrounds in including John Howard Society, COSP (Community health and human services. Organized Support and Prevention), and Attorney º A graduate employed in this role would be General’s Office (The Hon. Elaine Deluzio). tasked with coordinating the journey for the • The course will engage Loyalist students in the client along with their family, employer, and the production of resources used to prepare and familiarize greater community. the youth in the criminal justice system and the child º The intent is the development of holistic and protection system with the court experience so that monitored lifestyle plans for the consumer. they may better navigate and represent themselves in family and/or criminal court. • The creation of a meaningful work-integrated learning experience as students produce a video that will be used as a primary resource to meet the educational goals of the Community Applied Project. - The video was to have been screened in April 2020, but this was postponed by COVID-19.

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Applied Research Updates

Ontario colleges have entered into more than 1,300 applied research partnerships with businesses. These partnerships have helped industry in the province to grapple successfully with the challenges and opportunities presented by automation, and economic change. These partnerships also provide opportunities for students to participate in real-world research to meet actual industry needs. They contribute to finding solutions that increase productivity, creating growth and jobs, enhancing their own employment prospects.

At Loyalist College, the Applied Research and Innovation (ARI) Department plays a lead role in supporting and developing the capacity for applied research and innovation, providing resources and support for the functioning of the Research Ethics Board.

Applied Research Success Stories

Loyalist College had a successful year pursuing applied research opportunities.

NSERC CCI Grant

On June 13, Loyalist College was the recipient of a $1,750,000 Natural Sciences and Engineering Research Council of Canada (NSERC) College and Community Innovation (CCI) Program grant over five years to launch Canada’s first Technology Access Centre (TAC) for natural products and cannabis. In addition, Loyalist received $1M through the Canada Foundation for Innovation’s (CFI) College-Industry Innovation Fund (CIIF) to add specialized equipment to the TAC.

MediPharm Labs

In October, Loyalist entered into a four-year partnership with MediPharm Labs for education, training, development and applied research projects in collaboration with the College’s Cannabis Applied Science post-graduate program. Students and researchers at Loyalist’s Applied Research Centre for Natural Products and Medical Cannabis will focus on cannabis product development, inform process optimization, and address natural product quality, consistency and safety.

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NSERC Intergenerational Home Sharing Loyalist and Northeastern University Research Study On December 6, Loyalist College and Northeastern In March 2020, Loyalist received $360,000 in NSERC University announced a partnership designed to benefit funding to support an Intergenerational Home Sharing Biosciences and Cannabis Applied Science students, and Research Study over the next three years. The purpose advance applied cannabis research at both institutions. of this three-year project is to develop an alternative Students will gain analytical techniques required to housing model in Hastings and Prince Edward Counties investigate cannabis, and help them understand the that promotes intergenerational living for Loyalist College regulatory landscape in both Canada and the U.S. The students and older adults (55 and over) in the region. The partnership also plans to create a robust research social innovation of this project is that the primary focus enterprise surrounding cannabis and other areas of will be on matching international students with local older biotechnology. adults as a way to secure low-cost housing, improve their English language skills, increase their understanding of Canadian culture and reduce isolation and increase a sense of belonging for both the student and the senior.

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Outstanding Student Experience

Goals for 2020

“Delivering an outstanding student experience that offers choice and opportunities within and beyond the classroom and through which students are enabled by an engaged and supportive culture is top priority for Loyalist – Ontario’s Destination College,” said Dr. Ann Marie Vaughan, Loyalist College President & CEO. “As outlined in the College’s new Strategic Plan 2025, Loyalist’s mission is to empower students, faculty, staff, and partners through experiential economic cluster- based education, training, and applied research programs that prepare career-ready graduates for, and knowledge transfer to, industry and the community.”

Loyalist College is committed to supporting and cultivating the value that a vibrant student body brings to the campus. This is the second strategic direction in pursuit of the Destination College vision.

Underlying Loyalist’s vision to be a Destination College is a commitment to encourage enhanced graduate career preparedness, life skills, and global citizenship.

The economy and the workplace are changing and job transition is happening at an increased pace. Technology is pervasive in all aspects of work, which is significantly affecting job seekers, employees and employers. In a time of change people must be resilient, and this requires that they possess superior coping skills and the discipline to exercise self-management. Globalization, perhaps, may be the greatest factor introducing change to our society.

New platforms for information sharing, and the emergence of a truly global recruiting market, will demand that our graduates be equipped to understand a new model of citizenship.

We will deliver an outstanding student experience by providing an inspiring, well-rounded, and real-world student experience that offers choice and opportunities within and beyond the classroom. This will include the following initiatives:

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• Establish the College’s framework for Graduate Attributes to inform the development and delivery Shark Tank Pub Celebrated 25th Anniversary of programs that effectively prepare students with employability and life skills that will help them succeed The Shark Tank Pub celebrated 25 years of operation in their careers and personal lives. These include at Loyalist College, with a full week of events in citizenship and social responsibility; Indigenous and November. Alicia Douglas, the President of Loyalist’s cross-cultural understanding; entrepreneurship and Student Government, said it’s exciting to have “such technology; health and wellness; and ecological a wonderful student centre that’s been around for so literacy. long. This is kind of our trademark area. When you • Strengthen the student community through the think about the Shark Tank Pub, you also think about engagement and participation of all students over the the Student Government, and for us, that’s crucial.” life of their experience. • Deliver high-quality spaces, amenities, and services. “Being a student myself, I’m just appreciative of • Support a student culture and environment that is having a space I could go to, not just to have fun and diverse, resilient, and promotes health and well-being. dance on pub night,” she said. “It’s a nice atmosphere. • Develop a cluster-based and applied learning There’s always music going. You can come and study, outcomes framework. hang out with friends and engage in a game of pool. • Measure and promote employability skills through It’s a nice little getaway.” Co-Curricular Records, portfolio development, and/or badging.

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Updates – Outstanding Student Initiatives

Graduate Attributes Project

2019 Achievements: • The Attributes were examined and more clearly defined so that they may be more easily communicated and understood by stakeholders. The following single sentence summaries were developed: º Citizenship and Global Responsibility – I understand and accept my responsibility to act as a global citizen in all aspects of my life. º Cross-Cultural Understanding – I am accepting of people of all cultures, and open to learning about them. º Ecological Literacy – I understand and accept that humans are integrated within our natural world, and that our behaviour has consequences. º Entrepreneurship and Technology – I am open to adopting innovative practices informed by strategic analysis, to create sustainable and socially responsible enterprise opportunities. º Health and Wellness – I understand and acknowledge the importance of personal health and wellness, and support efforts to encourage the same for others. º Indigenous Understanding – I acknowledge and respect the culture and history of Indigenous peoples, the impact of colonialism upon their lives, and the imperative need for authentic reconciliation. • A pilot project began to map the Attributes to program and course learning outcomes. Analysis of the limited sample points to broad coverage of the Attributes in the formal learning objectives, as well as identifiable gaps that will need to be addressed. Indicators point to the gaps being closed by a combination of classroom instruction methods, Co-Curricular activities, and Prior Learning Assessment. With this in mind, the remaining tasks are to map the work, identify gaps where they exist and close them. There is reasonable optimism that the College is already supporting the Attributes in whole or in part. • Loyalist has selected the Orbis platform to support the creation of a Co-Curricular Record at the College. • Loyalist Student Government approved the creation of a Work-Integrated Learning/Experiential Learning (WIL/EL) fee to support the creation of meaningful, enriching WIL/EL experiences for students across all schools and programs.

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Loyalist Hosts 6th Annual Ignite the Friday Night Lights Event, September 6 Fire Symposium Loyalist invites community members to meet The Symposium is offered to all local high school students and welcome them to the College students currently enrolled in an Indigenous studies community. class. The session featured keynote speaker Ashley Richard who shared her story of living on the Friday Night Lights is one of a number of activities streets of Toronto while still a high school student and services that Loyalist College provides to help to becoming an award-winning graduate from the all students settle in, feel comfortable and access University of Manitoba’s Asper School of Business. supports that will ensure their success. Having members of the community attend the event builds Troy Maracle, the Indigenous Education Lead for the students’ networks to connect them with things they Hasting Prince Edward District School Board, said need such as affordable housing, employment and Richard delivers a strong message of hope to the networking opportunities. young students, a message for both Indigenous and non-Indigenous students alike. To facilitate this collaboration online, Loyalist created loyalistcollege.com/welcome, a one-stop resource “She is an incredible young woman and she delivers for community members to get to know our student such a strong message about keeping hope and body and post accommodations and jobs. not giving up,” he said. “Ultimately today I want the students to learn about Indigenous people, an Indigenous perspective, and all of our speakers have different stories, different expertise, different backgrounds. Some of the students will be learning about contemporary issues because so often when people think of Indigenous peoples, they are thinking of the past so we’re really hoping to work past that.”

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Student Success

The Student Success team works in partnership with students to support their academic experience at Loyalist. Student Success offers a number of services including accessible academic accommodations and testing, ASL-English Interpreting, academic advising, counselling supports, and tutoring services. The team is consistently developing new supports to respond to the needs of students and enhance their experience and academic success.

Here are a few recent initiatives led by the Student Success team:

Positive Space

The Positive Space initiative, an information session and volunteer sticker initiative aimed at increasing awareness and understanding about sexual and gender diversity, continues to grow. After launching in the summer of 2019, the workshop has been delivered to faculty and staff on seven different occasions, and now has over 80 participants registered. There has also been success in meeting the increasing demand to provide tailored versions of the session to students across several programs.

Academic Integrity Module

In the summer of 2019, Student Success, in partnership with the Centre for the Advancement of Teaching and Learning, created and implemented a mandatory Academic Integrity Module for all students. To be completed at the beginning of their first semester, and located in a student’s Blackboard account, this 30-minute module was designed to offer a comprehensive review of academic integrity topics and the consequences of academic dishonesty. Students receive a certificate upon completion and, to date, over 3,000 Distance and Day students have completed the module.

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Long Night Against Procrastination Services for Student Veterans

Student Success initiated a pilot student event called Student Success and the Trenton Military Family Long Night Against Procrastination (LNAP). The purpose Resource Centre developed a partnership to offer of LNAP is to support and encourage students who new services tailored to students who are Veterans, may be struggling with starting and/or completing military-affiliated and their families. These services assignments during a critical point in the semester. were designed to assist students with their transition Student Success staff, faculty writing coaches, and to Loyalist, access supports and foster social and Peer Tutors were all on hand to offer services and community connections. Students were invited to encouragement. participate in specialized orientation activities, art and community-building programming, and benefit from A variety of break activities were also offered, including visits from service dog Hercules and friends. snacks, therapy dogs, and cultural performances. This inaugural event took place in early March 2020 Puzzlers and targeted the human services programs with full support from the Dean and faculty; programs included A 2010 paper published by Higher Education Quality Developmental Services Worker, Social Service Worker, Council of Ontario (HEQCO) predicted significant growth Early Childhood Education, and Child and Youth Care. in the number of students entering post-secondary The event was very well received with over 50 students diagnosed with Autism Spectrum Disorder (ASD). attending. We plan to host this event for all College The paper advised that this population could benefit programs, each semester. from support in developing social skills to enhance their experience and success on campus, including collaboration with peers, group work, and personal relationships. Loyalist College’s numbers of students on Loyalist Students Share How They Take Care of the spectrum met and exceeded the prediction, with a Their Mental Health 500 percent increase between 2009 and 2011. For the second year in a row, the College organized Puzzlers was created in collaboration with Kerry’s Place Thrive Week, which included a wellness fair in the Autism Services (KPAS) of Belleville in the spring of Shark Tank featuring a variety of different booths, 2012 to develop a social group to address socialization covering different types of wellness including skills concerns. Starting in September 2012, Loyalist emotional, financial, intellectual, and spiritual. Thrive has hosted and co-facilitated Puzzlers bi-monthly for Week also included a DIY Self-Care Kit event where two hours with a staff member from KPAS. Activities are students could fill up bags with items to help them presented in a naturalistic environment including student de-stress like tea, bubbles, bubble wrap, notebooks, updates, general conversation, snacks, board games, pens, Play-Doh and more. and video games. Numbers have varied over the eight These events got students talking about what years, but in the 2019-20 academic year, an average of wellness meant to them. eight to 10 students, or approximately 30 percent of the ASD population registered with AccessAbility Services. “I think wellness is important because life is about enjoying being alive. It’s not about getting that job or impressing the girl – it’s about enjoying your experience before you die,” said Sabrina Zaczek, an Animation and Game Development – Interactive Media Development student at Loyalist, while at the DIY Self-Care Kit event.

“Wellness is a journey and a process of self-care, self- love, healthy relationships, finding out what you love and doing more of that. Wellness is a lot of things,” said Jocelyn Pitcher, a student Wellness Ambassador who is in the Social Service Worker program.

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Awards

In November, 246 students were presented with 286 awards with a total value of $152,950 during our Undergraduate Awards Ceremony Luncheons. Many of the awards were provided by donors through The Loyalist College Foundation, which was established in 1995 to provide leadership in meeting the goals for long-term development and fundraising to benefit Loyalist students and programs. Other funds were donated by individuals, businesses and community organizations.

Recipients were congratulated by Board of Governors Chair Bob Forder, Loyalist College President & CEO Dr. Ann Marie Vaughan and The Loyalist College Foundation Chair Susan Scarborough.

Additional awards were presented to students and recent graduates at an awards ceremony in the spring and during Convocation in June.

Valedictorians – June Convocation

• Jillian Hoftyzer, Public Relations – Event Management, 2019; Fitness and Health Promotion, 2016; and Recreation and Leisure Services, 2015 • Scott Rook, Public Relations – Event Management, 2019, and Television & New Media Production, 2018 • Natasha Mathieu, Biotechnology Technologist, 2019, and Biotechnology Technician, 2018 • Josh Roberts, Public Relations – Event Management, 2019, and Fitness and Health Promotion, 2018

Honorary Diploma Recipients

• Dr. Marlene Brant Castellano was presented with an Honorary Diploma in recognition of her outstanding contributions to public service, her influence, commitment and leadership in post-secondary education and to recognize her work to advance the well-being of Indigenous peoples. Dr. Castellano served as Professor and Chair of Indigenous Studies at and Co-Director of Research for the Royal Commission on Aboriginal Peoples.

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• Mr. Sébastien St-Louis was presented with an Honorary Loyalist faculty and alumni were also honoured in Diploma in recognition of his wide-ranging business 2019-20: experience, leadership abilities, financial acumen and operational expertise that support the Canadian On May 29, Professor, Jeremy Braithwaite, received the economy. Mr. St-Louis is the CEO and co-founder of Skills Competences Canada Prix d’Excellence award for HEXO Corp, an award-winning consumer packaged providing exceptional volunteerism and support during the goods cannabis company that creates and distributes 2019 Skills Canada National Competition in Halifax, NS. products to serve the global cannabis market. In February, 2020, Family and Children’s Services of Loyalist students also won awards granted by groups Frontenac, Lennox and Addington announced that youth external to the College: counsellor and Loyalist alumni Brian Howell of Kingston has been awarded the 2020 Family Advocacy Award – In April, 13 Loyalist Photojournalism graduates the highest award bestowed by the organization. Issued received 2019 National Pictures of the Year (NPOY) every year in celebration of Family Day, the award – which awards, including Ben Nelms (2010) who was named recognizes an individual, group or organization for their Photojournalist of the Year. Loyalist was represented in contribution in making the lives of families in Kingston, 14 of the 16 categories. Loyalist Photojournalism student Frontenac and Lennox & Addington better – went to Alex Filipe was named Student Photographer of the Year. Howell this year in recognition of his 30+ years of work with at-risk youth in the Kingston area. On May 8, Manufacturing Engineering Technician student, Nathan Prochnau, earned a bronze medal in the Computer Aided Manufacturing competition during the provincial Skills Ontario Competition at the Toronto Congress Centre.

Ten students from Loyalist College’s Film and Television Production – Interactive Media Development received Canadian Media Educators (CME) National Student Awards for producing outstanding work, at the CME Awards Gala in Canmore, Alberta on May 31.

The Indigenous Post-Secondary Bursary was presented to 45 students during the 2019-20 academic year. A ceremony was held in the Indigenous Resource Centre on March 6 to celebrate the recipients. This bursary is provided by the Ministry of Colleges and Universities for students who are of Indigenous ancestry, studying at the College. The total value presented was $25,150.

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Strengthening Organizational Development and Capacity

Amid this time of change, Loyalist College is committed to ensuring a seamless and responsive approach to the needs of our students, faculty, and staff that reflects the values of the College. The third strategic direction, Strengthening Organizational Development and Capacity, will ensure that required structures, resources, and funding are in place and aligned to meet the needs and expectations of students, faculty, staff, industry, community, and a growing College.

Initiatives include:

• Develop and implement a Strategic HR Management plan. • Identify and expand alternative revenue sources. • Invest in organizational, faculty, and staff development, health, and wellness. • Develop an integrated planning model, including a risk management framework. • Develop a campus master plan.

Building Human Resource Capacity

As a Destination College, Loyalist’s vision is to be a deliberate choice of employees, aligning with faculty’s teaching, research interests, industry expertise, and staff’s experience and professional development goals.

Building an employee culture imbedded in the Loyalist values of Caring, Creative, Engaging, Inclusive and Accountable is also central to our capacity-building strategy. In support of this, the Strategic Plan 2025 and the Human Resources Strategic Plan was launched in 2019.

A first step was the introduction of Loyalist Learns, a comprehensive employee learning and development framework shared with leadership. Programming for both leadership and non-leadership employees will launch in 2020. Other organizational development- related introductions included the inception of an annual administration goal setting process, and a regularly scheduled Managers’ Forum. This all will serve as a foundation to a broad approach to strategic talent management at the College through the coming years.

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Along with a focus on creating robust internal of and commitment to our high performing and diverse professional development, the College continued to workforce. Over 200 employees registered and attended. work with outside partners to support capacity building The themes of wellness, resiliency and personal and in a variety of ways. Loyalist held a LinkedIn Learning professional renewal ran through the event. Programming Day to introduce students and employees to the broad that utilized the beauty of our Belleville campus, and range of online learning available by way of our LinkedIn employed innovative hands-on learning were coupled partnership. with keynotes and a broad range of concurrent classroom sessions. In addition to bringing leading Through ongoing participation in the Eastern Region experts to campus, L.I.F.E. offered employee presenters College Committee for Human Resources Development the opportunity to share their knowledge with peers. (ERCCHRD) faculty and employees from Loyalist This annual event is quickly becoming a flagship of our represented the College as committee members, innovative and creative continuous learning culture. session facilitators, and participants in a broad range of ERCCHRD events. Executive Appointments

Many faculty and employees also continued their Senior Vice-President, Corporate Services & CFO capacity building through university and college study, the achievement of professional designations and Mark Kirkpatrick has been appointed Senior Vice- conference participation, with financial support from the President, Corporate Services & CFO. He has been Acting College. Senior Vice-President, Corporate Services & CFO since December 2019 and has worked at Loyalist for nearly 15 Employee engagement remained an essential Loyalist years, previously as Senior Director, Infrastructure and focus. The College’s second Employee Engagement Director, Information Technology. Mr. Kirkpatrick has an Survey showed significant positive signs of our MBA, Business from McMaster University and an Applied strengthening culture. Overall participation rates rose 12 Science, Electrical degree from Queen’s University. percent and increased positive scores in the key indicator areas of innovation, perceptions of senior leadership and Innovations in Teaching & Learning organizational vision were a welcomed indicator of our strong Loyalist culture. The twin processes of teaching and learning are subject to significant technological and cultural change. Loyalist To inspire College-wide teambuilding and strengthen supports our faculty with training to enable them to the spirit of fun, Loyalist-style, each College Executive successfully engage with change. Throughout the year, Team (CET) member sponsored a College-wide lunchtime faculty Professional Development (PD) activities were engagement event in 2019. Activities varied greatly, enhanced, emphasizing technology-enabled learning, ranging from team sports and games tournaments to intercultural awareness for all teaching staff, and holiday-inspired parties, and all were well received. emerging teaching and learning strategies.

The Accessibility for Ontarians with Disabilities Act (AODA) Committee also met regularly to support improvements throughout the College and guided our continued journey to a barrier-free environment for everyone in the Loyalist community.

The College’s Health and Wellness Strategy also continued to grow. Highlights included the continuation of the popular Wellness Wednesdays lunch and learn training series. The Employee and Family Assistance Program (EFAP) offered anytime, anywhere access to professional counselling services and information in several areas which employees identified as being important, including work-life balance, health coaching and professional counselling.

The second annual L.I.F.E. at Loyalist conference was held in June 2019. This two-day event was a celebration

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Open Educational Resources

Loyalist College is engaged in a project to adopt open educational resources (OER), defined as tools and practices that are free of legal, financial, and technical barriers and which may be fully used, shared and adapted in the digital environment. Adopting OER has resulted in $65,526 in savings for Loyalist students since Fall 2019, with an additional $210,975 in savings for OntarioLearn students provincially.

Adaptive Learning Pilots

The School of Applied Science, Skills and Technology partnered with eCampusOntario to examine adaptive learning approaches to helping our level three Automotive Service Technician Apprenticeship students prepare for their certificate of qualification (CoQ) exams. Adaptive learning shows promise for College academic programming as the approach uses heuristics to challenge learners on concepts that need deeper attention while forgoing concepts that have already been learned.

The Centre for the Advancement of Teaching & Learning (CATL) also partnered with eCampusOntario to examine the use of adaptive learning approaches to improve students‘ written communication skills.

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Partnerships and Program Updates

Loyalist College faculty and staff are actively engaged in pursuing opportunities for community-based partnerships, expanding the impact of the College, while ensuring that existing programs offer contemporary content that keeps our students on the leading edge of skills development. Here’s one example of this commitment:

External Review Media Arts Program

The world of media has experienced an exceptional level of disruption. While viewers, readers and listeners continue to be informed, enlightened and entertained, the way that content is presented and accessed has changed dramatically. Loyalist’s programs have played a significant role in content creation and storytelling over three decades, but we are vulnerable to the same disruption that has affected established media, with a resultant decline in applications and registrations.

As part of Loyalist’s commitment to media programs, we initiated an external review of Film and Television Production – Interactive Media Development, Journalism – Communications, Photojournalism, and Broadcasting – Radio. Our current offerings were assessed, including content, delivery mode, and connections to relevant jobs. Program-oriented materials were reviewed and consultations undertaken with stakeholders, including the Dean, program coordinators and Program Advisory Committee Chairs. We examined the challenges we’ve faced, and sought opportunities, including new programs, new modes of delivery, new markets and micro-credentials.

This review is helping us to identify new opportunities to strengthen and expand our curriculum and programs – opportunities that support our strategic objective of making Loyalist a Destination College, attracting new applicants to our programs. We will launch our four evolved programs in September 2021.

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Summary of Principal Recommendations • In May, it was announced that Métis, Inuit and First Nations students are now able to pursue AFOA 1. Build a common first year Canada’s Certified Aboriginal Financial Manager 2.  Develop a rich suite of graduate certificates (CAFM) designation, which will help them prepare for targeting mature students senior financial management positions within their 3. Introduce workshops and retreats communities. 4. Align marketing and faculty 5. Support more professional development for faculty • Announced in May, the School of Applied Science, Skills 6. Make selective upgrades to physical plant and Technology began offering Autodesk certifications 7. Create a Media Arts Expert in Residence to students, faculty and staff, as well as members of 8. Add an Instructional Designer to the team the community or professionals sponsored through 9. Engage students to promote programs employers. Autodesk provides industry-leading design 10. Enhance the role of alumni as mentors and rendering platforms that are commonly found 11. Focus on marketing Canada-wide to mature students in the work environments entered by graduates in 12. Recruit a Community Engagement Officer skilled trades and technologies, building sciences and 13. Ensure revitalization of Program Advisory interactive media development. Committees, per policy

More examples of our commitment to engagement Multiple Loyalist Students Take Part in Hospital and and innovation: Airport Simulation

• In April, Rillea Technologies recognized Loyalist In March, Loyalist students from four programs took for advancing the United Nations Sustainable part in a comprehensive simulation. “We’ve simulated Development Goals with the presentation of UN that passengers have gotten off an airplane from an Sustainable Development Pins. Through partnership international flight and they’re going through customs with Rillea Technologies, a local tech company, and and they go through secondary inspection as well. Rillea’s digital platform, SDS RiskAssist™, Loyalist The simulation incorporated the four programs into a achieved several milestones in responsible chemicals real-world scenario that utilizes the actual equipment management. used by professionals. Planted in between all the passengers that they’re expecting are some pregnant • Loyalist and YMCA Northumberland announced a passengers that randomly go into labour and the partnership in April that provides YMCA employees customs students have to then call 911.” – Vanessa with access to the College’s online, part-time Early Brooker, Coordinator for Loyalist College’s Paramedic Childhood Education diploma program, required program to become Registered Early Childhood Educators (RECE) and to deliver various YMCA-specific children’s “Any experience where we are kind of thrown into programs. a high stress situation is a great experience for us because that’s what this job is,” explained Lucy Newman-Hogan, a first year student in the Paramedic program. “The added level of getting to work with the other programs was a cool aspect. Because another huge part of this job is working with other agencies and learning how to communicate well and coordinate efforts.”

• In July, Loyalist’s Practical Nursing Ontario College diploma program received its third consecutive Approved (Category 1) status for a five-year term, the highest rating conferred by the College of Nurses of Ontario (CNO), the province’s regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs).

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• In November, the Ontario Government expanded Pathway Agreements Elevate Plus, the innovative training partnership between Loyalist College and the Quinte Economic In 2019-20, Loyalist continued to establish new diploma to Development Commission. Funded by Skills Advance degree pathways to give Loyalist graduates more options Ontario, Elevate Plus – Military expands on the to seamlessly and cost effectively earn a combination of successful Elevate Plus model by including the Military credentials that will give them a competitive advantage in Family Resource Centre as a partner to prepare the marketplace. military families and retired military members to find employment in the Bay of Quinte Region.

Elevate Plus matches job seekers to available jobs by Balancing Athletics with Physiotherapy Dreams providing participants with industry relevant training, Loyalist Lancer Hanna Fitzgerald plays scrum-half and trial job placements, and long-term coaching. First fly-half for the College’s Women’s Varsity Rugby team. developed three years ago, the program has become Off the pitch, Hanna is an Occupational Therapist widely recognized for its success in transforming Assistant & Physiotherapist Assistant student. “I chose people’s lives. Loyalist College because I wasn’t ready for university and the College offers diploma-to-degree pathway •  Loyalist – Seneca Business Degree options which make it cost-effective for me to follow In January 2020, Loyalist College signed a transfer my dreams to be a physiotherapist. Once I graduate agreement with Seneca to offer successful students from Loyalist College’s Occupational Therapist and graduates of Loyalist’s two-year Business Ontario Assistant & Physiotherapist Assistant program, I’ll College diploma program the opportunity to enter third return to Loyalist for the dual diploma option with the year (fifth semester) of Seneca’s Honours Bachelor Fitness & Health Promotion program. After three years of Commerce – Business Management program and of study, I’ll have two diplomas. complete their degree on campus in Belleville. The dual diploma option lets me bridge into the third • Loyalist, with YMCA Northumberland and YMCA year of the –Humber Kinesiology Nicaragua, partnered in the delivery of a Service program, so I’ll be able to complete my degree in just Learning GNED in Nicaragua during February Break two years through advanced standing. I’ll save a lot of Week. Nine students participated from four programs at money that I would have otherwise spent toward the Loyalist. first two years of university tuition and living expenses. It’s exciting to think that with only five years of study, • Stand-Alone Nursing Degrees I’ll have two diplomas and a degree!” On February 11, the Ontario government announced its decision to give colleges the option to deliver stand-alone nursing degree programs. This change in policy addresses the health human resources shortage faced by many communities, including those in the Bay of Quinte region, and positions Loyalist College to • In September 2019, Loyalist and the University of graduate more qualified nurses to fill local workplace Toronto Scarborough signed an MOU to facilitate a needs. College to University Pathway and a Redirect Pathway with Loyalist College’s General Arts & Science diploma • Practical Nursing Graduate – CPNRE program. Forty-four graduates of Loyalist College’s Practical Nursing program wrote the Canadian Practical Nurse • In September 2019, Loyalist College executed pathways Registration Examination (CPNRE) this year and were agreements with Limerick Institute of Technology (LIT) 100 percent successful on the first attempt. in Ireland for degree completion in Engineering (B.Eng.) for our graduates of the Manufacturing Engineering Technician and the Electrical Engineering Technician diploma programs.

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• In December 2019, Loyalist College signed a pathway New program offerings – Belleville Campus agreement with University of the West of Scotland (UWS) to offer successful students and graduates of • Advertising & Marketing Communications – Loyalist’s two-year Broadcasting – Radio, Film and Creative Design (diploma) Television Production – Interactive Media Development - January 2020 Start and Journalism – Communications programs to enter the third year of degree programs at UWS. • Care of Vulnerable Populations (post-graduate) - September 2020 Start • In February 2020, Loyalist College negotiated pathways agreements with IT Sligo, in Ireland for degree • Law Clerk Advanced (post-graduate) completion in Fitness and Health Promotion and with - September 2021 Start Limerick Institute of Technology in Manufacturing and Electrical. While agreements were reached in principle, • Pre-Service Firefighter Education & Training (certificate) final sign-off has been postponed by the COVID-19 - January 2021 Start crisis. • eLearning Developer (local certificate) - September 2020 Start

• Massage Therapy (advanced diploma) - Fall 2021 Start

• Emergency Management & Incident Response (post-graduate) - January 2021 Start

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Campus Facilities

Renovated Northumberland Wing – Official Opening

On January 28, Loyalist officially opened the renovated third floor of its Northumberland Wing, home of the College’s integrated health, human and justice studies programs. Equipped with interprofessional simulation centres and high-tech classrooms, the initiative was made possible through a $2.4M government investment in 2016, of which $1.6M came from the Federal government and $0.8M came from the Government of Ontario. Loyalist contributed an additional $0.8M for a total investment of $3.2M. Students and community health partners use the latest simulation technology to participate in realistic, interactive scenarios as well as educational upgrading.

Indigenous Resource Centre

The Indigenous Resource Centre was established at Loyalist College to ensure appropriate support for Indigenous students on campus, and to act as a liaison between College administration, Indigenous communities, and government agencies. The orientation of the Indigenous Resource Centre is holistic in nature. Loyalist’s Indigenous Resource Centre moved to an attractive new location this year, and the A’nó:wara Learning Circle was dedicated in October 2019. The Learning Circle offers an outdoor location for ceremony, reflection and learning.

Renewal of Campus Facilities

Along with the projects already described, there were numerous other renovations and updates undertaken. Perhaps most visible was the installation of new gym floor and wall to dining hall, but there was much more:

• Significant deferred maintenance items, including º Domestic backflow prevention º High voltage transformer maintenance º Roofing º Heating and cooling issues º General campus improvements º Renovation of classrooms º Washroom renovations and addition of universal/accessible washroom º Replacement of outdoor lighting with LED º Paved parking lots and improved roadways

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º Created accessible outdoor access at back of College and improvements made to front entrance of College º Renovation of stairwells to meet code and AODA standards and converted elevator cab to meet AODA º Safety improvement with additional and upgraded emergency call boxes around campus

• Technology updates º Improvements to cyber security plan º Upgraded backbone network infrastructure to Gigabit speeds and increased Wi-Fi density º Upgraded core back office infrastructure º Upgraded to Bancroft network backbone º New Surface Pros for classroom distribution º Implemented enhance remote access to data and software in response to COVID-19

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Loyalist College in Toronto – PPP

In early May 2019, Loyalist College moved forward with its strategic initiative to launch a Public College-Private Partnership (PCPP) with a reputable private career college partner in the Greater Toronto Area (GTA). This initiative aligns with Loyalist’s direction to strengthen its organizational development and capacity by creating a new revenue source for the College, while enabling it to better serve international students as a Destination College offering high-quality, career-oriented programs in Canada’s largest city.

Throughout May 2019, the Loyalist team focused considerable effort on the identification of reputable prospective private partners. A rigorous partner selection process resulted in Loyalist College’s selection of Toronto Business College (TBC) as its private college partner. Over the Fall 2019, Loyalist and TBC moved forward quickly to prepare to launch their PCPP, to be known as Loyalist College in Toronto (LCIT). Loyalist and TBC agreed to launch Loyalist College in Toronto at TBC’s campus at 111 Brunel Road in Mississauga, with work beginning immediately to identify a second campus in Toronto.

The academic plan for LCIT included the development and launch of exciting new Ontario College Graduate certificate programs in:

• Cyber Security • Wireless Information Networking • Cloud Computing • Artificial Intelligence and Data Science • Supply Chain Management – Enterprise Resource Planning • Hospitality Management – Canadian Hotels and Resorts

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In late November 2019, Loyalist College submitted its Loyalist College in Toronto promises to welcome many Section 28 application, including the PCPP Business more international students in September 2020. The Case and Financial Plan, to the Ministry of Colleges and Fall 2020 LCIT intake features 10 in-demand programs, Universities (MCU) seeking approval to launch LCIT in providing students with exciting opportunities for January 2020. experiential, cluster-aligned learning in the GTA. Work is currently underway to develop several additional new In mid-January 2020, MCU approved Loyalist College’s programs for delivery at LCIT. Section 28 application and the amendment to Loyalist’s Designated Learning Institution registration to add TBC’s Brunel campus. On January 27, 2020, following the formal approval of their partnership agreement, Loyalist College and TBC launched Loyalist College in Toronto.

LCIT’s January 2020 intake was a soft launch with one program, enabling the Loyalist and TBC teams to test all systems, procedures and processes for the PCPP. On May 19, 2020, LCIT launched its Spring intake. Approximately 1,600 applicants received offers of admission with over 600 making full payments. Four programs are underway at LCIT for the Spring 2020 semester.

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International Expansion

The international student population at Loyalist is now more than 1,350, nearly 70 percent growth over the record number enrolled last year. These students are supported by Loyalist College’s International Centre team, who assist them in all aspects of their transition to College life – social, academic and cultural.

In 2019-20, members of the International Centre team provided essential administrative support in securing health insurance and hosted a variety of fun cultural activities and trips throughout the year. Perhaps most importantly, they were the hub of the College’s efforts to secure housing for the burgeoning international student population. Challenged to secure housing for more than 500 additional international students, Loyalist staff employed effort and ingenuity to ensure that all students were housed.

Loyalist remains committed to international student recruitment, operating recruiting offices and partnerships in Bengaluru, India; Beijing, China; Lagos, Nigeria; and Kampala, Uganda. In Vietnam, Loyalist has partnerships with Let’s Go Canada (Hyoung Hyen) in Hanoi and in Ho Chi Minh City.

Co-Curricular partnerships in China have grown to three active intakes representing 230 students in the Fall 2019 intake and there is anticipated growth for Fall 2020 intake:

• QuJing Medical College – Fitness and Health Promotion – Spring 2020 will mark the third graduating cohort in this partnership.

• Yichun Technical Vocational College – Early Childhood Education – Spring 2020 marks the first graduation cohort in this partnership.

• Zhejiang Construction College – Construction Engineering Technician – first year intake was 40 students and they have requested a double cohort intake for Fall 2020.

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Employment and Training Support

Employment Ontario Programs

Loyalist College continued to offer a range of Employment Ontario programs across Hastings County through Community Employment Services and Career and College Prep offices in Belleville and Bancroft. Funded by program and service contracts from the Ministry of Labour, Training and Skills Development, Loyalist College delivered the following programs:

• Employment Services; • Literacy and Basic Skills; • Youth Job Connection; • Canada-Ontario Job Grant; • Youth Job Connection; and • Youth Job Connection-Summer.

Through these programs, Loyalist College flowed approximately $1M within the region through a combination of employment training incentives and job seeker and learner supports.

Loyalist Bancroft Campus 20th Graduation Ceremony Celebrated Student Success

Loyalist College proudly presented 58 diplomas and certificates to 54 graduates at the 20th Annual Bancroft Campus Graduation Ceremony on October 3.

“Through community-based placement, practicum, and other educational experiences, Loyalist students acquire career-ready skills which position them for success,” said Bob Forder, Chair of Loyalist College’s Board of Governors. “It is this community- driven approach to education that makes Loyalist an outstanding institution.”

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Community Employment Services (CES) The unit plays a key role in assisting the provincial government in its workforce skills development strategy. CES offers a range of resources, supports and services In 2019-20, LTKC continued its partnership with Quinte to respond to the career and employment needs of Economic Development Commission and several individuals and the skilled labour needs of employers. community agencies to train and place 75 people in The goal of CES is to help individuals who are local jobs through the Elevate Plus program, funded by unemployed, under-employed and those most in need, Skills Advance Ontario. Based on the huge success of such as newcomers to Canada, Ontario Works recipients this program over the past three years, Skills Advance and youth. Throughout 2019-20, CES resource centres Ontario granted QEDC and Loyalist funding in 2019-20 located in Belleville and Bancroft were visited more than to run similar Elevate Plus programs to support military 3,500 times by individuals looking to research careers, family members entering the civilian workforce, and register for programming and gain assistance with their for LTKC to partner with Loyalist’s Technology Access personal employment or training search. In addition, Centre to provide skills training to job seekers and CES offered individual assistance to over 1,300 clients incumbent workers in the region’s emerging cannabis through employment programming and supports, such and natural products industry. Finally, LTKC was awarded as identifying careers; learning job search techniques; funding in 2019-20 through the Ontario Labour Market building effective résumés and cover letters; practicing Partnerships program to conduct research on portable interview skills; and accessing training opportunities with skills, entrepreneurism, and remote work possibilities for local employers. military personnel and family members, and to develop a webinar series to support small businesses and Career and College Prep Program (CCP) entrepreneurs in the aftermath of COVID-19.

CCP provides services and training to individuals seeking skills and academic upgrading. The department helps learners reach personal goals on a variety of goal paths including employment, post-secondary education, apprenticeship and independence. During 2019-20, Loyalist College assisted over 300 adult learners in upgrading their skills and credentials through classrooms in Belleville and Bancroft.

Loyalist Training and Knowledge Centre (LTKC)

Loyalist Training and Knowledge Centre offers flexible, short-term continuing education programming to support the learning needs of businesses and working professionals. Through its mission to advance workforce skills and business competitiveness, LTKC supports the training needs of dozens of companies each year through leadership development, human resource, production management, and technical training programs. In 2019-20, LTKC was proud to offer customized training programs to businesses small and large that drive the Quinte-Northumberland region’s economy, such as Parmalat, Procter & Gamble, Magna International, Truss Beverages, Vantage Foods, and Global Med.

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Sustainability at Loyalist

In 2019-20 Loyalist continued work on diverting waste with the introduction of more four-stream waste bins that encourage the recycling of organic material. The entire third floor of the Kente Building has been converted to four-stream bins, and that work will continue.

Loyalist has activated electric vehicle (EV) stations installed at The Bay of Quinte Skills Centre and has been piloting their use with employees who own electric vehicles. As part of our campus re-opening in Fall 2020, we will determine the most appropriate model to serve the College community.

A Loyalist College vegetable garden is being developed to reduce food security concerns that have been heightened during the current COVID-19 crisis. The harvested crop from the garden will be made available to students through the Food Cupboard. The Food Cupboard has been relocated from Residence Commons to the Kente Building to increase its accessibility to Loyalist students.

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COVID-19 and Loyalist College Response

COVID-19 has been a rare and powerful disruptor on a global scale, and Loyalist College was challenged by that disruption. What follows is a brief timeline listing key dates and actions taken. This pandemic continues to challenge our health, our society, our economy, and our College.

Timeline of Critical Dates

December 31, 2019

China informs the WHO of a cluster of 41 patients with a mysterious pneumonia.

January 25, 2020

The first Canadian case of the novel coronavirus is reported by Health Canada.

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January 29, 2020 March 17, 2020

President Vaughan addresses concerns regarding the The Government of Ontario declares a State of novel coronavirus, stating that the health and safety of Emergency. the campus community is of primary concern, and that Loyalist was in an area considered low risk. Classes, Loyalist expands restriction to campus buildings, placements, operations and College activities would and encourages social distancing practices among continue as scheduled. Should circumstances change, Residence students. we would take appropriate action under the direction of Public Health, and advise the College community All placements and clinicals are suspended. promptly. An awareness campaign about precautionary measures was implemented. March 20, 2020

March 11, 2020 Loyalist closes Residences, urging all students who are able to go home to do so. Approximately 150 students The WHO declares a pandemic; the global confirmed who could not return home (international and domestic case count is 126,000. students) were housed in local hotels until the end of the semester, April 17. Meals were also provided. As they Loyalist College classes, placements, operations were able, students left the hotels and moved to private and College activities would continue as scheduled, accommodations. As it developed, a number of students with requested travel restrictions and self-quarantine needed support until April 24, by which time all students requirements for people returning from affected areas. had secured alternative housing. No students housed in this manner tested positive for novel coronavirus. March 12, 2020 March 23, 2020 Loyalist urges caution regarding March Break travel and cancels all non-academic, academic and community Classes resumed through online and alternate events scheduled to be held on campus between March delivery methods. 12 and 31. Resto 213, the Loyalist Market and The Spa suspended their services during this time.

March 13, 2020

The College announces that in-person classes would be suspended as of March 16 until the end of the semester, April 17; however, teaching would resume via a range of online and alternative delivery methods by March 23, if not earlier. During the next week, faculty members would prepare course content for this transition.

March 16, 2020

The College suspends all non-essential services, including all labs, shops, Dining Hall, Health Centre, Student Success, Career Services, student spaces, Library, Bookstore, The Spa, etc. Students were asked to continue working on their programs remotely, and not to come to the College. College employees were asked to work from home, unless their work on campus is required to support alternate delivery of academic programs and keep basic operating functions going. Students in Residence were encouraged to go home if possible.

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April 05, 2020 • They need enhanced technology solutions and resources to ensure that they can continue to President Vaughan releases report on student survey seamlessly access and complete their studies through measuring their experience as the College supported online and remote learning. them during COVID-19. Hundreds of survey responses were provided and we were pleased to learn that the • Practical and hands-on learning opportunities are majority of our students felt supported, both academically important to them and they want assurance that they and personally, as they completed the Winter semester. are gaining the skills needed for future success in their Many expressed gratitude to faculty and staff, for their chosen career field. hard work and commitment to student success. • They’re worried about their finances and how they will We learned that students were happy with the pay for College and daily living expenses. opportunities provided to help them complete their studies on time while achieving course and program To this last point, Loyalist leadership knows that finances learning outcomes. Responses also revealed are of particular concern to many students right now, appreciation for the regular and timely updates about the and announced a $1M fund to provide students with actions Loyalist implemented to handle the crisis. needs-based financial assistance. Of the total, $700,000 will help qualified returning domestic and international Most importantly, they provided recommendations about students pay for their College tuition with a one-time what Loyalist could do better as we adjust to these bursary of up to $1,000. unprecedented times: Closing Comment • They were looking for additional support and flexibility, such as extended deadlines, to help them balance Loyalist College continues to engage with the new school, work and family while completing classes/ pandemic world, planning for the new year and making coursework remotely. important announcements as necessary.

39 ANNUAL REPORT 2019/20 LOYALIST COLLEGE OF APPLIED ARTS & TECHNOLOGY

Financial Health

Loyalist College achieved a surplus of $6,862,394 in fiscal year 2019-20, compared to $9,154,470 in 2018-19. The $6.86M surplus was 8.0% of total revenue in 2019-20. Loyalist experienced significant increases in activity levels across nearly all areas of the College, which in turn drove the favourable financial results experienced in 2019-20.

The College’s statement of financial position has similarly been bolstered by strong 2019-20 results. Liquidity remains strong for operating needs as well as in the event of unexpected requirements. Further, total debt levels were reduced by $1.1 million. Net Assets continued to grow, increasing by $7.0M to $28.5M.

Loyalist College invested in its facilities and academic equipment during the fiscal year by acquiring $4.45 million in capital assets.

40 ANNUAL REPORT 2019/20 LOYALIST COLLEGE OF APPLIED ARTS & TECHNOLOGY

Analysis of Financial Performance

Loyalist College ended fiscal year 2019-20 with a net operating surplus of $6,862,394 of revenue over expenses. Gross revenue increased over 2018-19 levels by approximately $2.6M. Expenses increased over 2018-19 levels by approximately $4.9M.

REVENUES

Government (MCU) Operating Grants: Decreased by $5.91M compared to 2018-19, driven by a one-time supporting Quality programs and student incomes grant received in 2018-19.

Tuition Fees/Non-Tuition Incidental Fees: Increased by $5.92M compared to 2018-19, driven primarily by higher international student enrolment.

Ancillary Operations Revenue: Increased by $0.44M compared to 2018-19.

Amortization of Deferred Capital Contributions: Increased by $0.07M compared to 2018-19.

Other Revenue: Increased by $2.11M compared to 2018-19, driven by a variety of increased revenue streams, primarily in the entrepreneurial and enveloped programs areas.

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EXPENDITURES

Salaries and Benefits:Increased by $3.18M compared to 2018-19, driven primarily by increased compensation expenses.

Operating: Increased by $1.355M compared to 2018- 19, driven by increases to a wide variety of expenses, including international agent fees, insurance, and utilities/ maintenance.

Ancillary Operations: Increased by $0.05M compared to 2018-19.

Amortization of Capital Assets: Increased by $0.34M compared to 2018-19.

$40,000,000

$30,000,000

$20,000,000

$10,000,000

$-

Salaries and Operating Ancillary Amortization benefits of capital assets

2019-20 2018-19

42 ANNUAL REPORT 2019/20 LOYALIST COLLEGE OF APPLIED ARTS & TECHNOLOGY

March 31, 2020 March 31, 2019 Appendix A: ASSETS 2019/20 Current Cash and cash equivalents 34,035,416 22,027,409 Consolidated Accounts receivable 3,001,310 1,979,292 Grants receivable 2,346,005 1,302,716 Financial Inventory 51,824 54,196 Prepaid expenses 1,386,831 1,056,460 Statements Current portion of pledges receivable 244,375 416,430

41,065,761 26,836,503 Tangible Capital Assets 43,973,936 43,319,221

Loyalist College of Applied Arts & Technology Other Assets (Net) Consolidated Statement of Accounts receivable - long-term portion 10,200 13,600 Financial Position as at Pledges receivable 233,970 68,845 March 31, 2020 Investments 10,427,871 11,287,344

10,672,041 11,369,789 95,711,738 81,525,513

LIABILITIES

Current Accounts payable and accrued liabilities 7,626,943 7,554,463 Accrued vacation entitlement 3,165,188 3,174,694 Grants refundable 163,872 223,569 Deferred revenue 20,309,010 10,201,758 Current portion of term loans payable 1,372,657 1,069,816

32,637,670 22,214,300

Long Term Term loans payable 3,330,027 4,702,684 Accrued future employee benefits and compensated absences liabilities 2,833,793 2,620,481 Deferred capital contributions 28,682,109 29,688,578

34,845,929 37,011,743

NET ASSETS

Investment in capital assets 12,065,746 9,523,008 Endowments 11,183,112 10,860,412 Internally restricted 5,038,587 3,693,819 Unrestricted deficiency 163,358 (2,584,989)

28,450,803 21,492,250

ACCUMULATED REMEASUREMENT GAINS (222,664) 807,220 AND LOSSES 95,711,738 81,525,513

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Loyalist College of Applied Arts & Technology Revenue and Expenditures Summary for the Year Ended March 31

2020 2019

REVENUE

MCU and other government grants 33,032,074 38,946,455 Amortization of deferred capital contributions 2,253,961 2,178,178 Tuition fees/non-tuition incidental fees 37,001,111 31,076,606 Ancillary 3,830,273 3,391,237 Other revenue 10,166,271 8,060,651

Total Revenue 86,283,690 83,653,127

EXPENDITURES

Salaries and benefits 52,214,641 49,032,146 Transportation and communication 1,532,133 1,581,722 Contracted services and fees 8,542,087 7,422,653 Maintenance, utilities, and property taxes 4,061,778 3,911,730 Supplies and minor equipment 2,783,249 3,346,071 Ancillary 1,902,374 1,855,223 Amortization of capital assets 3,808,831 3,470,470 Insurance, interest, and bank charges 1,585,556 1,199,760 Scholarships, bursaries and other student assistance 1,329,504 1,500,679 Other expenditures 1,661,143 1,178,203

Total Expenditures 79,421,296 74,498,657

Net Operating Surplus for the Year 6,862,394 9,154,470

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Appendix B: 2019/20 Board of Governors Board of Governors

Loyalist College of Applied Arts and Technology is Chair, Bob Forder, Carrying Place overseen by a Board of Governors composed of Mr. Forder was appointed to the Board of Governors in members from the community at large and College 2015, and was reappointed in 2018 for a three-year term. employees, and supported by College administration. It Mr. Forder served on the Academic, Student Affairs and is comprised of 13 external governors (appointed) and Advocacy Committee in 2015/16 and 2016/17. In June 2017, four internal governors (elected from within the College Mr. Forder was elected as Chair of the Board of Governors representing students, academic, administrative and for the 2017/18 term, and was re-elected in June 2018 to support staff). The College President is an ex-officio serve this role for the 2018/19 term as well as 2019 for the member of the Board. The Board of Governors for 2019/20 term. In addition to serving as Chair of the Board, the College is a governing board, not a management he also chaired the Executive Committee and served as board. The Board is responsible for defining the role a member of the Nominating Committee, the Board By- and mission of the College and, thereby, setting the Laws and Policies Committee, and The Loyalist College strategic directions for the College to achieve. The Foundation Board. He is the Board’s Liaison member on Board has responsibility for fiduciary oversight and the College’s Construction Committee. Mr. Forder joined institutional performance. All of its decisions and the City of Quinte West in 2013 as Manager of Buildings policies are made in the best interest of the institution, and Facilities. Prior to his employment with the City of not for particular constituents. Quinte West, Mr. Forder was the Lean Coordinator at Kennametal Stellite (formerly Deloro Stellite Inc.) for over six years with a previous 21-plus years with Linamar Corp. He has held many positions in manufacturing and supports the community through volunteering. He is Past Chair and current Steering Committee member of the Quinte Manufacturers Association, Past Director of the Belleville Chamber of Commerce representing Industry, and is a member of the Manufacturing Engineering Technician, Mechanical Techniques, and the Welding Techniques Advisory Committees at Loyalist College. In 2019 he retired from professional life. Mr. Forder graduated with Honours from Loyalist in 1988 with a Data Processing diploma (IT Designation). Mr. Forder received an Honorary Diploma from Loyalist College in June 2019.

Past Chair, June Hagerman, Stirling Ms. Hagerman was appointed to the Board in 2012 and in 2015 was reappointed for a second three-year term. Ms. Hagerman served as a member of the Academic, Student Affairs and Advocacy Committee for 2012–2013 and 2013–2014, and was elected as Chair of the Academic, Student Affairs and Advocacy Committee for 2014–2015. During the 2014–2015 term, she also served as a member of the Executive Committee, the Nominating Committee, the Board By-Laws and Policies Committee, and was a member of The Loyalist College Foundation Board. In June 2015, Ms. Hagerman was elected as Chair of the Board of Governors for the 2015–2016 term, and was re-elected in June 2016 to serve this role for the

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2016/17 term. As Chair of the Board, she also chaired Mr. Farrell graduated from the University of Western the Executive Committee, the Nominating Committee, Ontario in 1996 with a Bachelor of Arts and an Honours the Board By-Laws and Policies Committee, and was a Specialization in Sociology degree, and completed the member of The Loyalist College Foundation Board. For Human Resource Management post-diploma program at the 2017/18 term, Ms. Hagerman served as Past Chair for in 1998. the Board of Governors, as a member of the Executive Committee, the Board By-Laws and Policies Committee Support of community and volunteerism are important and as a member of the Academic, Student Affairs and to Mr. Farrell. Most recently, he served five years on the Advocacy Committee. She continued in that capacity for Belleville Chamber of Commerce board, serving as a 2018/19. Ms. Hagerman retired from the Hastings and Director, President and Past President, and is currently the Prince Edward District School Board (HPEDSB) in 2007 Past President of the Belleville Sales and Advertising Club. after a 31-year career in education. She worked in the Mr. Farrell also served on the Special Events Committee secondary school panel as a special education teacher, of the Belleville Downtown Improvement Association, and special education resource teacher, interdepartmental was a member of the Festival of Trees Gala Committee. special education head, a secondary school vice-principal, as well as serving as a system-wide Special Education Vice Chair, Pam Jolliffe, Milford Coordinator. Following her retirement, Ms. Hagerman Ms. Jolliffe joined the Board in 2018 and served as continues in an occasional role with the HPEDSB by a member of the Finance, Corporate Services and preparing funding applications to the Ministry, interviewing Governance Committee as well as the Audit Committee teacher candidates and delivering behaviour management during the 2018–2019 term. workshops. Ms. Hagerman is a graduate of the , holding an Honours Bachelor of Physical and In August 2019, Ms. Jolliffe was elected as Vice Chair of Health Education and a Bachelor of Education degree. In the Board for 2019–2020 and also served as a member 2018, Ms. Hagerman received an Honorary Diploma from of the Academic, Student Affairs, Finance and Corporate Loyalist College. Services, and Audit Committees for 2019–2020. As Vice Chair of the Board, she will also serve on the Executive Governor, Tim Farrell, Belleville Committee, the Nominating Committee, and the Board Mr. Farrell joined the Board in 2015 and was reappointed By-Laws and Policies Committee. for a second three-year term in 2018. He served as a member of the Finance, Corporate Services and Ms. Jolliffe is an experienced executive with a Governance Committee as well as the Audit Committee demonstrated history of working in non-profit during those three years. organizations. She has advocacy, governance, management and policy skills, and has strong connections In June 2015, Mr. Farrell was elected as Chair of the in a variety of sectors, including youth services, mental Finance, Corporate Services and Governance Committee health, homelessness and poverty. for the 2016–2017 term, and was re-elected in that role for 2017–2018. In addition to serving as Chair of this Currently, Ms. Jolliffe is the Principal of P. Jolliffe and Committee, Mr. Farrell also served as a member of the Associates. During her 30-year career, she has served Executive Committee, the Nominating Committee, the as Interim Executive Director with Food Banks Canada; Board By-Laws and Policies Committee and the Audit President and CEO of Boys and Girls Club of Canada/Boys Committee. In June 2018, Mr. Farrell was elected as Vice and Girls Clubs of Canada Foundation; Executive Director Chair of the Board of Governors for 2018–2019, and, of Fred Victor Centre; and as the Director of Planning and in August 2019, he was elected as Chair of the Audit of Adult Services at St. Christopher House. Committee for 2019–2020. Ms. Jolliffe received a Bachelor of Arts Honours from Mr. Farrell has been employed by the Royal Bank of and a Master of Education (Counselling Canada since 2005. In 2017, he transitioned out of the Psychology) from the University of Toronto. She has served Investment and Retirement Planning role that he had held on several non-profit boards, including St. Michael’s for the previous 12 years. He now runs his own wealth Hospital, the Ontario Non-Profit Housing Association, and management practice under the RBC Dominion Securities the Centre for Addictions and Mental Health (CAMH). banner. Prior to arriving at RBC, Mr. Farrell worked as a Financial Advisor with CIBC Imperial Service in Kingston Governor, Sara Kelleher, Frankford and Toronto. In 2002, he became licensed as a Certified Ms. Kelleher was elected by Support staff colleagues in Financial Planner. April 2014 and was acclaimed to serve a second three-

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year term in 2017. Ms. Kelleher was a member of the Governor, Jennifer May-Anderson, Belleville Academic, Student Affairs and Advocacy Committee in Ms. May-Anderson joined the Board in 2018 and served 2014–2015 and a member of the Finance, Corporate as a member of the Academic, Student Affairs and Services and Governance Committee from 2015–2019. Advocacy Committee. In August 2019, Ms. May-Anderson She served as a member of the Finance and Corporate was elected Chair of the Academic Committee and the Services Committee for the 2019–2020 term. Student Affairs Committee for 2019–2020. As Chair of these committees, she also serves on the Executive Ms. Kelleher has been affiliated with the School of Committee, the Nominating Committee, the Board By- Continuing Education since 2008, when she was first Laws and Policies Committee. hired as a work study student as a Night School Clerk, later as a Summer Camps Facilitator Camp Assistant, and Ms. May-Anderson is the Executive Director of Hospice then progressive permanent roles such as OntarioLearn Quinte, a position she accepted in 2017. As Executive Technician, OntarioLearn Exam Specialist, Health Studies Director, Ms. May-Anderson is responsible for leadership/ and Developmental Services Worker Clerk, Off-Campus management, communications and public relations, Coordinator and Information Specialist. Ms. Kelleher’s fund development and marketing, Board support, and current position is Coordinator of the Loyalist College governance. Pathway program in the College’s Registrar’s Office. Prior to this appointment, Ms. May-Anderson served as Ms. Kelleher graduated from the Radio Broadcasting the Communications Manager for Quinte Conservation program at Loyalist in 1999, and returned in 2007 to from 2008–2017, Operations Supervisor with B-Line complete the three-year Business Administration diploma Distribution, Dispatcher with Kingsway Transport, Systems program as well as the Human Resources Management and Procedures Coordinator with Meyers Transport, and certificate program. Ms. Kelleher is the Chief Steward for as Dispatcher with International Truckload Services. Support Staff OPSEU Local 421 and is Chair of College Council. Ms. May-Anderson is a 1996 graduate of Loyalist College, having earned a diploma in Broadcast Journalism. She Governor, David MacKinnon, Wellington is an active member of the Public Relations Program Mr. MacKinnon was appointed to the Board in 2014 and Advisory Committee at Loyalist and is pursuing a reappointed for a second three-year term in 2017. He has Bachelor of Professional Arts in Communication Studies served as a member of the Finance, Corporate Services through Athabasca University. and Governance Committee for five years (2014–2019) and chaired the Audit Committee from 2015–2019. He served Governor, Bhavik Patel, Belleville as a member of the Finance and Corporate Services Mr. Patel was elected to the Board of Governors by Committee for the 2019–2020 term. faculty staff colleagues in April 2014 and was re-elected in 2017 to serve a second three-year term. He has been a Mr. MacKinnon served as CEO of the Ontario Hospital member of the Academic, Student Affairs and Advocacy Association and the Ontario Development Corporation. Committee since joining the Board. Mr. Patel served as a He has also served in senior capacities in the Bank of member of The Loyalist College Foundation Board from Montreal, the Ontario Department of Finance and the Nova 2014–2017. For 2019–2020, he served as a member of Scotia Department of Development. In recent years, Mr. the Academic, and Student Affairs Committees. MacKinnon served as a member of the governing Council of the Ontario College of Physicians and Surgeons and as Mr. Patel graduated in 2001 from Ryerson Polytechnic Chair of West Park Health Centre, a Toronto rehabilitation University with a Bachelor of Science in Nursing. He hospital. He currently serves on the Canadian Standards joined the College in 2013 and teaches in the Practical Association Board and as Vice Chair of the Quinte Health Nursing program, School of Health, Human and Justice Care Board. Studies. Mr. Patel has been an active member of the College having participated in College Open House A native of Prince Edward Island, Mr. MacKinnon holds events, in weekly professional development workshops a B.A. (Honours Economics) from Dalhousie University organized by the Office of Teaching and Learning, in and an M.B.A. from York University. He has also studied the Program Quality Approval process for the Practical at Harvard University, the European Institute of Business Nursing program, in program advisory committee Studies and Oxford University as a Centennial Fellow, meetings, and as a member of Loyalist’s Orientation sponsored by York University and the CIBC. Committee.

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Prior to joining Loyalist, Mr. Patel taught part-time at and Advocacy Committee for the remainder of the and worked at St. Joseph’s Health Centre 2018–2019 term. as the Team Leader for Child and Adolescent Mental Health and at Humber River Regional Health Centre (Child In August 2019, Mr. Saunders was elected as Vice Chair and Adolescent Mental Health) and Rouge Valley Health of the Board of Governors for 2019–2020 and also System (Child and Adolescent Mental Health). He is a served as a member of the Academic, Student Affairs, member of the College of Nurses, Pediatric Mental Health and Audit Committees for 2019–2020. As Vice Chair of Advisory Group. the Board, he also served on the Executive Committee, the Nominating Committee, and the Board By-Laws and Governor, Jim Pine, Belleville Policies Committee. Mr. Pine was appointed to the Board in 2016 and served as a member of the Finance, Corporate Services and Mr. Saunders is an experienced executive with strong Governance Committee until December 2018 when he connections within the local and surrounding community. served as Chair of the Academic, Student Affairs and He has skills, expertise and experience in governance, Advocacy Committee for the remainder of the term. In business and human resource management, finance and August 2019, Mr. Pine was elected as Chair of the Finance accounting, and strategic planning. and Corporate Services Committee for 2019–2020. As Chair of this committee, he also served on the Executive Mr. Saunders has more than 35 years’ experience in Committee, the Nominating Committee, and the Board By- manufacturing, having served in progressive senior level Laws and Policies Committee. roles with Procter and Gamble and then as President of Sauncorp International, a company that focused on Mr. Pine is Chief Administration Officer (CAO) for organizational effectiveness and quality systems (ISO the County of Hastings, comprised of 14 member 9000). His decision to become more engaged in the municipalities, stretching almost 160 kilometres from the community provided the backbone to his non-profit Board Bay of Quinte to Algonquin Park. Based in Belleville, he is of Directors experience having served as the Executive responsible for all business affairs and Hastings County Director with Volunteer and Information Quinte for six services, including procurement; emergency; long-term years, President of the Board of Directors of the Pathways care; community; and human. Through a management to Independence Foundation for five years, and prior to team of six department heads and the Deputy Clerk, his retirement, was Chief Executive Officer of the Belleville Mr. Pine ensures the efficient and effective operation Chamber of Commerce for six years. of all departments, comprising approximately 850 employees. He directs the preparation of plans submitted Mr. Saunders is a graduate of McMaster University’s to County Council and once approved, works closely Industrial Management certification program and the with the Warden and County Council to supervise the University of Tennessee’s Applied Process Improvement implementation of programs to enhance County services, program. property and facilities. Governor, Lisa Sinclair, Stirling Prior to his appointment in 2002, Mr. Pine served as Ms. Sinclair was elected in 2018 by the College’s Regional Director for the Ministry of Municipal Affairs and Administrative constituency members as the Housing in Kingston, CAO for the City of Quinte West, Administrative member on the Board for a three-year term. and CAO for the Township of Sidney, among other local Ms. Sinclair served as a member of the Finance, Corporate government positions. Mr. Pine graduated from Queen’s Services and Governance Committee for 2018–2019 and University with a Master of Public Administration (MPA) continued in that role for 2019–2020. and a Bachelor of Arts Honours degree. He has significant board experience as a member of the Local Authorities Ms. Sinclair joined the College in 2012 as the Services (LAS) Board of Directors since 2005, and Administrative Project Coordinator working on a project past Secretary-Treasurer of the Executive Board of the related to the College’s Program Quality Assurance Association of Municipalities of Ontario, and member of Process Audit (PQAPA). Prior to joining Loyalist, Ms. the Municipal Property Assessment Corporation Board of Sinclair worked at The Solski Group as the Marketing Directors. Coordinator and Executive Assistant to the President; as the Assistant Editor with The Medical Post; the Production Vice Chair, Bill Saunders, Belleville Manager (Healthcare and Financial) at Rogers Publishing; Mr. Saunders joined the Board in December 2018 and and as Production Coordinator and Editorial Secretary with served as a member of the Academic, Student Affairs Ontario OUT of DOORS magazine.

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Ms. Sinclair graduated from the Print Journalism program certificate in Project Management from York University/ at Loyalist in 2001 and is currently working toward a Memorial University. Continuing on her lifelong learning Bachelor of Professional Arts in Communication Studies journey, in 2015, Dr. Vaughan received her doctorate in from Athabasca University. She supports the community higher education leadership from the University of Calgary. through volunteering and, since 2011, has supported Volunteer and Information Quinte as a choreographer in On April 11, 2018, Dr. Vaughan was appointed to serve their fundraising event Dancing with the Stars Quinte. as an Honorary Colonel in the Royal Canadian Air Force and is affiliated with 426 Training Squadron, 8 Wing, CFB Governor, Prahlad Varu, Belleville Trenton in this capacity until 2022. Mr. Prahlad Varu is a second-year Electrical Engineering Technician – Industrial student and was elected by Loyalist students to serve on the Board of Governors for the 2019– 2020 term. Mr. Varu served as a member of the Academic Affairs Committee and the Student Affairs Committee.

Mr. Varu graduated from the Dr. B.R. Ambedkar University in India with a Bachelor of Technology in Electrical Engineering designation.

Prior to attending university, Mr. Varu worked for Reliance Group Industries and Gujarat Industrial Development Corporation, as Purchasing Manager. Gujarat Industrial Development Corporation is a subsidiary of the Government of India.

Volunteerism is very important to Mr. Varu. Prior to his arrival in Canada, he volunteered for the university he attended and the community where he lived. Since joining Loyalist, he continues to volunteer in support of the College and various international events.

President and CEO, Ann Marie Vaughan Dr. Ann Marie Vaughan began her position as President and Chief Executive Officer at Loyalist on November 7, 2016. Prior to that date, the Board of Governors unanimously approved the hiring of Dr. Vaughan at their October 13, 2016 Board of Governors meeting.

Dr. Vaughan was the President and Chief Executive Officer for the College of the North Atlantic, located in Newfoundland and Labrador, from 2011–2016. The College consists of 17 campuses, an annual budget of $140 million, 9,000 full- and part-time students, 17,000 continuing education students and 1,200 employees. She was recognized as a Top 50 CEO in Atlantic Canada in 2015.

Prior to her position at the College of the North Atlantic, Dr. Vaughan was the Director for Distance Education and Learning Technologies at Memorial University, serving in that role from 2001–2011. She holds a Bachelor of Arts and a Bachelor of Education from Memorial University; certificates in Public Administration and Business from Memorial University; a Master of Arts in Higher Education from the University of British Columbia, and a Masters

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Appendix C: College Council Report

As a requirement of the Ministry Policy Binding Directive – Governance and Accountability Framework, the College Council was established to provide means for students and staff of the College to provide advice to the President on matters of importance to students and staff.

In September 2019, an updated Terms of Reference for the Loyalist College Council was presented to the Board of Governors for review. The updated Terms of Reference aligned with the requirements set out in the Ministry Policy Binding Directive. The mandate was updated to focus on advising the College Operational policies and Key Performance Indicators (KPIs), and the membership was reviewed to ensure that there was representation from all relevant areas of the College community, minimized any potential conflict of interest and aligned with all legislations and directives. The Board of Governors approved the revised Terms of Reference in November 2019. Loyalist College By-Law 1 – General Governance was updated to include College Council Terms of Reference as Appendix 3.

College Council met twice during fiscal 2019-2020 (December and March). College Council received, reviewed and provided feedback on reports concerning various operations and initiatives including: College Operational Policy and Procedure Development, Policy Inventory and Gap Indication; Greater Involvement in Policy Consultation, College Community Policy Consultation using Web-Based Technology and Policy Review from a Health and Wellness Lens.

Appendix D: Summary Of Advertising and Marketing Complaints

For the period April 1, 2019 to March 31, 2020, there were no advertising or marketing complaints received by the College.

50 376 Wallbridge-Loyalist Road | Belleville, Ontario K8N 5B9