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Directory of Services for African Newcomers BACKGROUND The Directory of Services for African Newcomers BACKGROUND The Directory of Services for African Newcomers has been developed to assist Settlement Workers and others working with African newcomers in making effective referrals to relevant services within the Greater Toronto Area. HOW TO USE THE DIRECTORY 1. Determine the Program Area that best matches the need(s) of your client. There are 15 Program Areas listed below. 2. Go to the Index located on page 31 to view an alphabetical listing of agencies that provide programs or services matching the identified Program Area. 3. Choose the agency you wish to consider. 4. Go to the agency listing, where you will be provided with detailed information about the agency including the location, eligibility criteria, and hours of operation. Please note that, in some cases, information such as Target/Focus of the Program, Eligibility, or Area Served is not indicated. This may mean that the information was not available at the time of printing, or that no criteria were specified. Users of the Directory are always advised to contact the agency directly for additional information. Program Area n Children’s Services n Community Development n Employment n Family Counselling n Health Services n Housing n Immigration n Interpretation/Translation n Language n Legal Services n Senior’s Services n Settlement n Training n Women’s Services n Youth Services For an Index of Program Areas refer to page 31. All information contained herein is accurate as of February 2001. African Canadian Community Trade and Cultural Exchange Tel: 416-350-9683 Fax: 416-539-8334 Address: 2192 Dundas St. W., Toronto M6R 1X3 Major Intersection: Dundas St. and Bloor St. Public Transit: Subway Hours: Mon. to Thurs.: 9:00 a.m. to 5:00 p.m. Agency Service Description: Engaging in trade links between Canada and the African continent. Trade Link and Canadian Market Expansion to Africa Target/Focus of Program: African Professionals Area Served: All of Toronto Program Description: Establishing African-Canadian traders as good business ambassadors in African markets. Languages: All major African languages including French and English Referral Method: All like service providers and exporters Physical Access: N/A Program Fees: N/A African Canadian Legal Clinic Tel: 416-214-4747 Fax: 416-214-4748 Address: 330 Bay St., Suite 306, Toronto M5H 2S8 Email: [email protected] Website: www.aclc.net Major Intersection: Bay St. and Adelaide St. Public Transit: Exit at Queen subway station Hours: Mon. to Fri.: 9:00 a.m. to 5:00 p.m., Tues.: switchboard closed at 12:00 p.m., Duty Counsellor Mon. to Thurs.: 1:00 p.m. to 6:00 p.m. Agency Service Description: Legal case work on racial discrimination, advocacy, public legal education, and referral services. African Canadian Legal Clinic Contact Person: Marie Chen/Dareer Mohamed Target/Focus of Program: All people of African descent Area Served: Ontario Program Description: Legal services. Languages: Arabic, English Referral Method: Telephone, walk-in Physical Access: Wheelchair accessible Eligibility: Ontario residents Program Fees: N/A African Community Health Services Tel: 416-591-7600 Fax: 416-591-7317 Address: 790 Bay St., Suite 1140, Toronto M5G 1N9 Major Intersection: College St. and Bay St. Public Transit: Streetcar Hours: Mon. to Fri.: 9:00 a.m. to 5:00 p.m. Agency Service Description: Providing education, counselling, referrals, HIV/AIDS support, and support and counselling for gays, lesbians, youth, adults, and youth involved with prostitution. Inter-African HIV/AIDS Project Target/Focus of Program: African immigrants and newcomers Area Served: Toronto Program Description: Providing education on HIV/AIDS and related issues; one-on-one educational sessions, outreach to community, schools, shelters, and clinics; and training to volunteers and other services providers. Languages: English. Translation available as needed Referral Method: Telephone, drop-in, schools, community members Physical Access: Wheelchair accessible Program Fees: Free Program Offered at Alternative Location: Yes Support Program Target/Focus of Program: African immigrants and newcomers Area Served: Toronto Program Description: Providing counselling support to people with AIDS and their families, advocacy support to clients (referrals, letter writing); networking with existing AIDS organizations, projects, and agencies; and financial assistance. Languages: English, French, and translation available as needed Referral Method: Doctors, schools, shelters Program Offered at Agency: Yes Program Fees: Free Motherisk Capacity Building Target/Focus of Program: Africans living with HIV/AIDS Area Served: Toronto Program Description: Identifying the limitations experienced by Africans living with AIDS and developing initiatives to help African people with AIDS access necessary services Languages: English, and translation available as needed OHTN Research Capacity Building Program Description: Building the research capacity of the organization. Language: English Settlement Services Target/Focus of Program: African newcomers Area Served: Toronto Program Description: Providing support to newcomers; some financial support; referrals to lawyers, shelters, and doctors; advocacy; escorts; counselling; and letter writing. Languages: English, French and other African languages as needed Referral Method: Shelters, self-referral Program Fees: Free African Refugee and Immigrant Aid Organization Tel: 416-975-9984 Fax: 416-975-0746 Address: 720 Spadina Ave., Suite 103, Toronto M5S 2T9 Email: [email protected] Website: www.refugees.homestead.com Major Intersection: Spadina Ave. and Bloor St. W. Public Transit: Exit at Spadina subway station Hours: Mon. to Fri.: 9:00 a.m. to 5:00 p.m. Agency Service Description: Addressing on-going community needs, with a view to providing responsive, and readily-accessible settlement services to the GTA’s African refugee and newcomer communities. Settlement/Public Education Services Target/Focus of Program: African newcomer immigrants and refugees Area Served: Toronto Program Description: Providing settlement and integration services; counselling and referrals; language interpretation and translation; advocacy; and public education. Languages: English, French and major African languages Referral Method: Agency referral and self-referral Physical Access: Wheelchair accessible Eligibility: All newcomer immigrants and refugees Program Fees: Free Africans in Partnership Against AIDS Tel: 416-924-5256 Fax: 416-595-9154 Address: 790 Bay St., Toronto M5G 1N9 Email: [email protected] Website: www.apaa.ca Major Intersection: College St. and Bay St. Public Transit: College subway Hours: Mon. to Fri.: 10:00 a.m. to 6:00 p.m. Agency Service Description: Providing prevention education on HIV/AIDS, and support to infected and affected people. Support Services Target/Focus of Program: Women, men, and children who are affected or infected. Area Served: Toronto Program Description: Providing counselling on treatment (benefit of the medication, and side effects), and vitamins for infected people. Languages: Arabic, Congo, Dogon, English, French, Ga, Lingala, Swahili, Twi Referral Method: Telephone Eligibility: All Africans Arab Community Centre of Toronto Tel: 416-231-7746 Fax: 416-231-4770 Address: 5468 Dundas St. W., Suite 324, Etobicoke M9V 6E3 Email: [email protected] Major Intersection: Dundas St. W. and Kipling Ave. Public Transit: Exit at Kipling subway station Hours: Mon. to Fri.: 9:00 a.m. to 5:00 p.m., Sat.: 10:00 a.m. to 2:00 p.m. Agency Service Description: Providing job search workshops, a Refugees in Limbo Program, community participation for volunteers, a child abuse prevention project, mediation and conflict resolution, and a domestic violence program. Job Search Workshops Program (JSW) Target/Focus of Program: Employment Assistance and Readiness Area Served: Toronto Program Description: Employment workshops. Language: English Eligibility: Landed Immigrants and Convention Refugees Program Fees: Free Settlement Target/Focus of Program: Settlement Area Served: Toronto Program Description: Providing settlement counselling, orientation, information sessions, assistance with documentation forms, and interpretation/translation services. Languages: Arabic, Chaldean, English, French, Kurdish, Somali Physical Access: Yes Eligibility: Landed Immigrants and Convention Refugees Program Fees: Free Refugees in Limbo Target/Focus of Program: To facilitate the landing process. Area Served: Toronto Program Description: Assisting refugees and Convention Refugees with the landing process. Languages: Arabic, Assyrian, Chaldean, English, Kurdish, Somali Physical Access: Yes Eligibility: Refugee claimants and Convention Refugees Program Fees: Free Community Participation for Volunteers Target/Focus of Program: Training volunteers to be job-ready through participation in volunteer opportunities. Area Served: Toronto Language: English Referral Method: Social assistance offices Physical Access: Yes Eligibility: Clients on social assistance Program Fees: Free Child Abuse Prevention Project Target/Focus of Program: To bring awareness of child abuse and its prevention. Area Served: Toronto Program Description: Providing workshops and conferences to bring attention to and educate clients. Languages: Arabic, Chaldean, English, Kurdish, Somali Physical Access: Yes Eligibility: Landed Immigrants, Convention Refugees and citizens of Arab origin Program Fees: Free Barbara Schlifer Commemorative Clinic Tel: 416-323-9149 Fax: 416-323-9107 Address: 489 College
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