Voice/Fax Over IP Networks Model MVP400 H.323 Mode User Guide
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Voice/Fax Over IP Networks Model MVP400 H.323 Mode User Guide User Guide S0000008 Revision C MultiVOIP 400 (Model MVP400) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2001 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Record of Revisions Revision Description A Added H.323 protocol support; covers software version 3.50. All pages at revision A. (6/5/00) B Manual updated for software version 3.51. (1/24/01) C Removed references to MultiVOIP 800 (12/26/01) Patents This Product is covered by the following U.S. Patent Numbers: 6151333, 5757801, 5682386. Other Patents Pending. TRADEMARK Multi-Tech and the Multi-Tech logo are registered trademarks and MultiVOIP is a trademark of Multi-Tech Systems, Inc. Adobe Acrobat is a trademark of Adobe Systems Incorporated. Microsoft Windows, Windows 2000, Windows 98, Windows 95, Windows NT, and NetMeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 (763) 785-3500 or (800) 328-9717 Fax 763-785-9874 Technical Support (800) 972-2439 Internet Address: http://www.multitech.com Contents Chapter 1 - Introduction and Description ..................................................... 5 Introduction .................................................................................................................................................... 6 Preview of this Guide ..................................................................................................................................... 7 Typical Application ......................................................................................................................................... 8 Front Panel Description ............................................................................................................................... 13 Back Panel Description ................................................................................................................................ 14 Power Connector ...................................................................................................................................... 14 Command Port Connector ........................................................................................................................ 14 10Base-T (Ethernet) Connector ................................................................................................................ 14 Voice/Fax Channel .................................................................................................................................... 14 Specifications ............................................................................................................................................... 15 Ethernet Port............................................................................................................................................. 15 Command Port .......................................................................................................................................... 15 Voice/Fax Channel .................................................................................................................................... 15 Electrical/Physical ..................................................................................................................................... 15 Chapter 2 - Installation ................................................................................. 17 Installing Your MultiVOIP ............................................................................................................................. 18 Installing and Configuring Your MultiVOIP ................................................................................................ 18 Deploying the VOIP Network .................................................................................................................... 18 Safety Warning Telecom .............................................................................................................................. 18 Unpacking Your MultiVOIP........................................................................................................................... 19 Safety Warnings ........................................................................................................................................... 19 Cabling Procedure ....................................................................................................................................... 20 E&M Jumper Block Positioning Procedure ............................................................................................... 21 Chapter 3 - Software Loading and Configuration ...................................... 23 Loading Your MultiVOIP Software ................................................................................................................ 24 Configuring Your MultiVOIP 400 .................................................................................................................. 27 Registering with a Gatekeeper Phone Directory ....................................................................................... 33 Building a Proprietary Phonebook Directory ............................................................................................. 38 Configuring Your Slave MultiVOIP 400s ................................................................................................... 46 Deploying the VOIP Network ....................................................................................................................... 54 Remote Site Administrator ........................................................................................................................ 54 Chapter 4 - MultiVOIP 400 Software ............................................................ 57 Introduction .................................................................................................................................................. 58 Before You Begin ...................................................................................................................................... 58 MultiVOIP 400 Configuration ........................................................................................................................ 59 Changing Channel Parameters .................................................................................................................... 60 Interface .................................................................................................................................................... 60 Voice/Fax .................................................................................................................................................. 62 Billing/Misc ................................................................................................................................................ 63 Regional .................................................................................................................................................... 65 Changing the Phone Directory Database ..................................................................................................... 66 Proprietary Phone Directory Database ..................................................................................................... 67 Gatekeeper Phone Directory Database .................................................................................................... 70 Changing IP Parameters .............................................................................................................................. 73 Viewing Call Progress .................................................................................................................................. 74 Applications Setup ....................................................................................................................................... 75 Chapter 5 - Remote Configuration and Management ................................ 77 iii Viewing Statistics ......................................................................................................................................... 78 IP Statistics ............................................................................................................................................... 78 SNMP Statistics ........................................................................................................................................ 79 Viewing Logs ................................................................................................................................................ 80 Viewing Log Entry Details ......................................................................................................................... 80 Viewing Channel Totals............................................................................................................................