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874_Umschlag_Report_Bericht_(E)_2_210_x_297_mm_5 26.02.2010 17:56 Uhr Seite 1 HdBA Bericht HdBA Report Brain Drain – Brain Gain Qualification Modules for Counsellors A Leonardo da Vinci-Project (Transfer of Innovation) Nr./No. 1 874_Umschlag_Report_Bericht_(E)_2_210_x_297_mm_5 26.02.2010 17:56 Uhr Seite 2 © Copyright by Bundesagentur für Arbeit All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the publisher. This project has been carried out with the support of the European Community. The content of this project does not necessarily reflect the position of the European Community or National Agency, nor does it involve any responsibility on their part. 874_Umschlag_Report_Bericht_(E)_2_210_x_297_mm_5 26.02.2010 17:56 Uhr Seite 3 Brain Drain – Brain Gain Qualification Modules for Counsellors A Leonardo da Vinci Project (Transfer of Innovation) HdBA Bericht HdBA Report Nr./No. 1 Editors Bundesagentur für Arbeit Zentrale Auslands- und Fachvermittlung (ZAV) and Hochschule der Bundesagentur für Arbeit (HdBA) (University of Applied Labour Studies of the Federal Employment Agency) Seckenheimer Landstraße 16 68163 Mannheim, Germany Phone +49 (0) 621 4209-0 [email protected] www.hdba.de Publisher Hochschule der Bundesagentur für Arbeit (HdBA) (University of Applied Labour Studies of the Federal Employment Agency) E-Mail: [email protected] ISSN 1869-8506 January 2010 874_Umschlag_Report_Bericht_(D)_2_210_x_297_mm_2 26.02.2010 18:00 Uhr Seite 4 BRAIN DRAIN – BRAIN GAIN QUALIFICATION MODULES FOR COUNSELLORS A Leonardo da Vinci-Project (Transfer of Innovation) CONTRACTOR AND CO-ORDINATION Bundesagentur für Arbeit Zentrale Auslands- und Fachvermittlung (ZAV) Public institution Villemombler Str. 76 D-53123 Bonn http://www.arbeitsagentur.de/nn_29928/Dienststellen/besondere-Dst/ZAV/A01- Allgemein-Info/hauptseite.html together with Hochschule der Bundesagentur für Arbeit (HdBA) (University of Applied Labour Studies of the Federal Employment Agency) University Seckenheimer Landstr. 16 D-68163 Mannheim www.hdba.de Co-ordinator and Contact Person: Regina Korte Berufsberatung/U25 Agentur für Arbeit Stade Am Schwingedeich 2 D - 21680 Stade Tel.: +49(0) 4141 926 636 Fax: +49(0) 4141 926 238 E-Mail: [email protected] BRAIN DRAIN – BRAIN GAIN QUALIFICATION MODULES FOR COUNSELLORS A Leonardo da Vinci-Project (Transfer of Innovation) PARTNER ORGANISATIONS National Agency for Vocational Akademia im Jana Dlugosza Education & Training w Czestochowie BG-Bulgaria ul. Waszyngtona 4/8 42-201 Public institution PL- Czestochowa http://www.navet.government.bg University http://www.ajd.czest.pl/ SRH Hochschulen gGmbH tátny intitút odborného vzdelávania Ludwig-Guttmann-Str. 6 (SIOV) D – 69123 Heidelberg Bellova 54/a 837 63 University SK-Bratislava http://www.srh.de/de/hochschulen/index.html Public institution http://siov.cmsromboid.sk/ Centre de Psychologie et Istanbul Bilgi Üniversitesi d'Orientation Scolaires Kurtulus Deresi Cad. No: 47 Dolapdere 34440 280, route de Longwy TR-Istanbul L - 1940 Luxembourg University Public institution http://www.bilgi.edu.tr/ http://www.cpos.public.lu/ Careers Europe Onward House 2 Baptist Place BD 1 2PS Bradford UK-United Kingdom Association/non-governmental organisation http://www.careerseurope.co.uk/ BRAIN DRAIN – BRAIN GAIN QUALIFICATION MODULES FOR COUNSELLORS A Leonardo da Vinci Project (Transfer of Innovation) Contributors Avsar, Servan Adar Istanbul Bilgi Üniversitesi (Turkey) Besrest-Butler, Cecile Careers Europe, Bradford (United Kingdom) Carey, Mick Careers Europe, Bradford (United Kingdom) Detko, Josef Statny Institut Odborneho Vzdelavania, Bratislava (Slovak Republic) Ener, Sevinc Istanbul Bilgi Üniversitesi (Turkey) Ertelt, Bernd-Joachim Akademia im Jana Dlugosza w Czestochowie (Poland) Górna, Joanna Akademia im Jana Dlugosza w Czestochowie (Poland) Gressnerová, Laura tátny intitút odborného vzdelávania, Bratislava (Slovak Republic) Kirova-Katzarova, Antoaneta National Agency for Vocational Education & Training, Sofia (Bulgaria) Korte, Regina Bundesagentur für Arbeit, Agentur für Arbeit Stade (Germany) Naumova, Silvia National Agency for Vocational Education & Training, Sofia (Bulgaria) Pavlova, Mariyana National Agency for Vocational Education & Training, Sofia (Bulgaria) Rakovska, Nevena Business Foundation for Education, Sofia (Bulgaria) Reissert, Bernd Hochschule der Bundesagentur für Arbeit, Mannheim (Germany) Rückemann, Gustav SRH Hochschulen GmbH, Heidelberg (Germany) Ruppert, Jean-Jacques Centre de Psychologie et d'Orientation Scolaires, Luxembourg (Luxembourg) Rusak, Jan tátny intitút odborného vzdelávania, Bratislava (Slovak Republic) Sikorski, Grzegorz Akademia im Jana Dlugosza w Czestochowie (Poland) 874_Umschlag_Report_Bericht_(D)_2_210_x_297_mm_2 26.02.2010 18:00 Uhr Seite 4 Table of Content Page INTRODUCTION (Bernd-Joachim Ertelt, Regina Korte, Bernd Reissert) 1 MODULE I Management of Information, Institutional and 4 – 68 Regulatory Conditions Sub-module I a) Information Gathering and Information 4 – 18 Management Overview 4 1. Course 1: Introduction to Information Management 4 1.1 Learning Objectives 4 1.2 Unit 1: Definition, Ethics and Scope of Information 5 Management 1.3 Unit 2: Knowledge Management and Information Acquisition 6 1.4 Unit 3: Information Marketing 7 1.5 Unit 4: Taylor Made Information According to Clients’ Needs, 7 Motivation of Clients for Self-Information 1.6 Methodology - Proposals 8 1.7 Tasks and Learning Questions - Proposals 8 1.8 References 9 2. Course 2: Knowledge of Valid and Reliable Information 10 Sources in Selected Countries 2.1 Learning Objectives 10 2.2 Unit 1: Basic Categories of Information for BDBG Counselling 10 2.3 Unit 2: Analysis and Evaluation of National and International 11 Media and Information Systems in BDBG Counselling in the Country 2.4 Unit 3: Social Networking and Migration Guidance 11 2.5 Methodology - Proposals 13 2.6 Tasks and Learning Questions - Proposals 13 2.7 References 14 3. Course 3: Knowledge of Legislations Pertaining to 15 Education, Training and Work at Local, National and International Level 3.1 Learning Objectives 15 3.2 Unit 1: Relevant Legislation Pertaining to Education, Training 15 and Work at Local, National and International Level 3.3 Methodology - Proposals 15 3.4 Tasks and Learning Questions 16 3.5 References 16 I 4. Course 4: Knowledge of Equivalence of Degrees and 16 Professional Qualifications Obtained in Different Countries 4.1 Learning Objectives 16 4.2 Unit 1: Main Regulations on the Equivalence of Degrees and 16 Professional Qualifications Obtained in Different Countries, Recognition Procedures 4.3 Unit 2: University Entrance Requirements, Regulated 17 Professions, Special Labour Market Segments 4.4 Methodology – Proposals 17 4.5 Tasks and Learning Questions - Proposals 17 4.6 References 17 5. Case examples from Germany 18 Sub-module I b) Marketing and Programmes for Mobility 19 – 68 Overview 19 1. Course 1: Dimension of Marketing in the Sector of Non 20 - Profit Services 1.1 Learning Objectives 20 1.2 Unit 1: Basic Ideas in Marketing 20 1.3 Unit 2: Leading Thoughts and Leading Objectives of 21 Marketing 1.4 Unit 3: Planning of Social Marketing – Strategy for Vocational, 21 Education and Careers Guidance 1.5 Methodology - Proposals 25 1.6 Examples of Good Practices 27 2. Course 2: Careers Counsellors in Private Practice and 31 Marketing the Services 2.1 Learning Objectives 31 2.2 Unit 1: Types of Services (with potential clients) 31 2.3 Unit 2: Offering Services 31 2.4 Methodology - Proposals 32 2.5 References 34 3. Course 3: European and International Programmes 36 (EURES, Euroguidance, Financial Support) 3.1 Learning Objectives 36 3.2 Unit 1: The EURES Network 37 3.3 Unit 2: The Euroguidance Network 38 3.4 Unit 3: Other Networks 39 3.5 Unit 4: Financial Support in Selected Areas and Countries 54 3.6 Methodology - Proposals 62 3.7 Tasks and Learning Questions - Proposals 62 II 3.8 Cases (Examples) 62 3.9 References 62 4. Course 4: National Programmes for Outgoing, Incoming 64 and Returning 4.1 Learning Objectives 65 4.2 Unit 1: National Programmes for Outgoing, Incoming and 65 Returning 4.3 Methodology – Proposals 67 4.4 References 67 5. References referring to Module I (on the whole) and Other 67 General Sources of Information III MODULE II Working and Living Conditions 69 – 128 Sub-module II a) Push and Pull Factors 69 – 104 Overview 69 1. Course 1: Migration-specific Psycho-social Issues – 70 Push and Pull Factors and Psychological Effects of Migration 1.1 Learning Objectives 70 1.2 Unit 1: Different Push and Pull Factors 70 1.3 Unit 2: Historic Development of Migration 72 1.4 Methodology – Proposals 73 2. Course 2: Intercultural Counselling and Case 73 Management 2.1 Learning Objectives 73 2.2 Unit 1: Cultural and Transnational Factors of Intercultural 74 Management 2.3 Unit 2: Intercultural Management – Practical Aspects 74 2.4 Unit 3: Counselling Structure 74 2.5 Unit 4: Development of Case Management 74 2.6 Methodology - Proposals 75 2.7 References 76 3. Course 3: Working and Living Culture in Other 77 Countries Overview 77 3.1 Learning Objectives 78 3.2 Unit 1: Multicultural Environment 79 3.3 Unit 2: Counselling Against Cultural and Ethnic Harassment, 81 Discrimination and Inequity 3.4 Unit 3: Living and Working culture