IBM Workplace Dashboard Framework V2.6 and Workplace Dashboards
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Software Announcement March 28, 2006 IBM Workplace Dashboard Framework V2.6 and Workplace dashboards Overview Application integration extensions leverage the portal framework to At a glance Workplace Dashboard Framework deliver a common infrastructure that delivers reusable service-oriented supports the real-time integration of Workplace Dashboard Framework components, robust administration multiple, disparate data sources. As and Workplace dashboard tools, and dashboard-specific a result, dashboards built with products: Workplace Dashboard Framework features that help speed the creation • of standards-based, active help users to monitor and interact Deliver a service-oriented dashboards. This offering, which with the operational data and framework and prepackaged augments the capabilities of IBM processes from all the applications solutions to help companies to WebSphere Portlet Factory, can that are running the business. rapidly deploy portal-based help dramatically reduce the dashboards that provide development costs and speed the The portal infrastructure supports role-based, composite views of time-to-value for a company′s real-time collaboration. As such, their overall business activity dashboard initiatives. Workplace dashboards let decision • makers take immediate action via Display highly customized and dynamic operational Dashboards built with Workplace integrated collaboration features, information, giving decision Dashboard Framework provide a including instant messaging, e-mail, makers the real-time visibility level of adaptability not found in and e-conferencing. they need to understand status many other dashboard solutions. of business operations and They automatically adapt to the Key prerequisites market activity, which needs and roles of each user, ultimately helps drive overall presenting only the appropriate and Workplace Dashboard for Sales and corporate performance desired Key Performance Indicators Workplace Dashboard for Executives (KPIs), processes, alerts, and require the following software: • Complement IBM Workplace for competitive information. This helps • Business Strategy and ensure that users are not WebSphere Portlet Factory V5.12 Execution product. Together, overwhelmed with irrelevant data and WebSphere Portlet Factory they ensure that all employees and that the metrics are properly Designer V5.12 understand their organizational ′ aligned with each user s individual • Workplace Dashboard Framework objectives and can then act performance goals. V2.6 upon those objectives via highly personalized, role-based In addition, unlike some other Workplace Dashboard Framework dashboards dashboard solutions, Workplace requires WebSphere Portlet Factory • dashboards such as Workplace V5.12 and WebSphere Portlet Factory Link metrics to the underlying Dashboard for Sales and Workplace Designer V5.12. business processes, which Dashboard for Executives come with empowers users to take built-in, browser-based configuration Refer to the Hardware requirements immediate and effective action wizards that enable business users and Software requirements sections based upon changes in to dynamically tailor their own for additional details. thresholds or important dashboards — without involving IT. business events. Help Through these easy-to-use wizards, Planned availability dates executives and managers to business professionals can change proactively monitor business the display of fields, data sorting, • March 30, 2006, (electronic performance, make more data filters, chart colors or types, software delivery) English only informed decisions, and quickly alerts, and performance thresholds, resolve business issues • April 14, 2006, (media and ultimately creating “personalized” documentation) English only dashboards. Program number Because Workplace dashboards are built on top of WebSphere Portal, For details, refer to the Program Workplace Collaboration Services number section in this and Workplace Services Express, announcement. they offer a level of functionality and extensibility that is not available in stand-alone dashboard applications. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AP06-0065 EBITDA, Top Opportunities, Headcount, Internal Hires, AP distribution Time to Fill Positions, and Employee Turnover. To all Asia Pacific countries for release Workplace Dashboard for Sales. Workplace Dashboard for Sales arms sales executives with the information and Country/Region Announced Announcement Date insight they need to effectively manage their sales teams Asean * Yes 03/28/06 and close deals. This adaptive dashboard displays the Australia Yes 03/28/06 appropriate information according to the roles of the user. Hong Kong Yes 03/28/06 Out-of-the-box roles include Sales VP, Sales Manager, and PRC Yes 03/28/06 Sales Representative. Best practice KPIs include top Macao Yes 03/28/06 opportunities, rep performance, opportunities by stage, Taiwan Yes 03/28/06 Korea Yes 03/28/06 and customer satisfaction. Japan Yes 03/28/06 New Zealand Yes 03/28/06 Key features • Repository of reusable design components — Captures * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Nepal, specific dashboard design patterns, such as Indonesia, Malaysia, Philippines, Singapore, Thailand, Laos, chart-to-table drill-down, gauge charts, summary rows, Cambodia, Vietnam and hierarchical drill-downs, making it extremely fast and easy for companies to create custom dashboard portlets for their specific KPIs. Description • Business user configuration — Enables developers to easily extend the configuration of portlets to business ′ In today s competitive landscape, smart companies are users, including the portlet′s look and feel, data, deploying role-driven dashboards in order to improve thresholds, process flow, and chart types. With this decision making and speed the response to business capability, companies can increase the flexibility of events. Unfortunately, deploying custom dashboards can their dashboards and help reduce IT maintenance be a challenge. Companies often struggle trying to costs. access the data needed to drive the dashboards, because it usually resides in multiple, disparate systems, including • Hi-fidelity charting — Enables the creation of spreadsheets, data warehouses, and operational systems. configurable charts that dynamically adapt based upon users′ actions, including drilling down into related If companies can overcome their data issues, they often portlets. Includes support for a wide range of chart end up creating dashboards that display relatively static, types (pie, dial/gauge, bar, and line), file formats read-only data. As a result, business users might be able (Flash, PNG, JPG, and BMP), and back end-data to identify problems, but they can not take action to sources (SAP solutions, Siebel systems, Lotus resolve these problems from within the dashboard. And, Domino , PeopleSoft systems, databases, Web finally, many dashboard vendors only offer their products services, and spreadsheets). on top of proprietary infrastructures. This can significantly increase a company′s cost of building and • Robust alerting module — Proactively alerts users, in maintaining dashboard solutions. real time, to important issues and events that affect their business. Provides support for a number of Workplace Dashboard Framework addresses these different types of alerts, including event-based, challenges by providing reusable components, robust asynchronous, and basic threshold alerts. Also administration tools, and dashboard-specific features that supports alert escalations and business user creation help speed the creation of standards-based, active of alerts. dashboards. This offering, which augments the • capabilities of WebSphere Portlet Factory, can help Intuitive, browser-based administration console — dramatically reduce the development costs and speeds Enables global changes to all portlets within the the time-to-value for a company′s dashboard initiatives. dashboard, making the dashboards easier to configure and maintain. Includes a set of administration portlets In addition to Workplace Dashboard Framework, IBM for making all-encompassing changes to various offers Workplace dashboards that accelerate your capabilities in dashboard portlets, such as logging, dashboard deployments with prebuilt portlets that display people awareness, and the page templates that drive best practice KPIs. These Workplace dashboards are the portlets′ look and feel. ideally suited for companies that are interested in an • Flexible filtering capabilities — Dynamically filter out-of-the-box dashboard solution tailored to a specific dashboards based upon your company′s criteria, which function and industry. can include product family, time frame, and market In addition to including best-practice portlets, each sector. Adaptive filtering technology displays only the Workplace dashboard comes with built-in filtering filters appropriate to the user′s characteristics and capabilities, browser-based configuration wizards, role. collaboration, and alerting. The packs are also all fully localized and include sample users and roles. And, finally, the dashboards within these packs are built on a Statement of direction clean service oriented architecture, which allows a clear separation between the presentation layer and