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Ford Motor Company 3 39 1 Customer Relationship Center 9C 0 C U.S. » 1-800-392-3673 (FORD) C (TDD for the hearing impaired: 1-800-232-5952) fordowner.com Reference Ford of Canada’s wner.com Customer Relationship Centre Canada » 1-800-565-3673 (FORD) ordO F ford.ca Quick This Quick Reference Guide is not intended to E replace your vehicle Owner’s Manual which contains more detailed information concerning P L the features of your vehicle, as well as important ant ECTRIC safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner’s Manual carefully as you o begin learning about your new vehicle and refer ne 6 to the appropriate chapters when questions Guide E arise. All information contained in this Quick P Reference Guide was accurate at the time of -MAX L duplication. We reserve the right to change ford.ca 3 ant ECTRIC features, operation and/or functionality of 9 any vehicle specification at any time. Your Ford
dealer is the best source for the most current C o information. For detailed operating and safety ne information, please consult your Owner’s Manual. 6 learn more about 3 9 your new C C To put QR tags to work for you, use your mobile phone’s browser or app store link to download a QR tag reader. Then follow the directions to 2013 scan the QR tag and see your vehicle’s features come to life.
Warning Driving while distracted can result in loss of DM5J 19G217 LA vehicle control, crash and injury. We strongly recommend that you use extreme caution June 2013 when using any device that may take your focus Third Printing off the road. Your primary responsibility is the Quick Reference Guide safe operation of your vehicle. We recommend against the use of any hand-held device while C-MAX Hybrid driving and encourage the use of voice-operated Litho in U.S.A. systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Maximize your Fuel Economy Get the Best Fuel Economy When You Utilize These Few Tips quick tips 4 1. Use smooth acceleration and braking. According to the United States Department of Energy, aggressive driving hybrid features 5 can lower your gas mileage by up to 33 percent at highway speeds and 5 percent in the city. instrument panel 6–7 2. Carry the bare essentials. The Department of Energy estimates that an extra 100 pounds in your vehicle could getting started with reduce your fuel economy by up to two percent. your SYNC system 8–9 3. Seasonal fuel makes a difference. Winter fuel contains slightly less energy than summer fuel, so the fuel blend you commonly used fill up with can impact your efficiency. fuel tips voice commands 10 4. Idling burns fuel, too. You can burn up to half a gallon fuel history and coach (1.9 liters) of fuel per hour while idling. Minimize your SYNC with MyFord Touch 11–13 Within the information displays, you’ll be able to see how your morning warm-up and parking lot waits to get the most out driving style directly impacts your fuel economy. of filling your tank. function 14 Find a shady or sheltered spot The instant fuel economy gauge provides instant fuel economy, 5. Avoid extreme temperatures. to help keep your lithium-ion battery operating efficiently, plus your recent fuel economy averaged over selectable intervals convenience 15 and minimize the amount of energy required to heat or cool of 1, 2 or 6 minutes. your cabin temperature. The fuel coach gauge can teach you how to improve your fuel comfort 16–17 6. Use fewer accessories. Heated seats, the rear defroster, the economy by providing feedback on your recent Acceleration, air conditioner and other power features draw electrical energy. parking aids 18 Braking and Cruising behavior. When you operate your accessories, you may notice that the ECO Cruise Control* saves vehicle energy by slowing down gasoline engine needs to start. Check out your “Accessory essential information 19 acceleration compared to standard cruise control. Your vehicle Power” screen in your SmartGauge to see how much electricity may relax its acceleration temporarily when going uphill. This is being used to power your vehicle’s accessories. feature can be turned on and off through the Driver Assist section 7. Check your tires. Proper tire inflation helps you improve of the Settings menu in the information display. your fuel economy by up to 3.3 percent, according to the Department of Energy, while underinflation could lower your fuel economy by 0.3 percent for every 1 psi drop in pressure of all four tires. Check your vehicle’s door sticker for recommended cold tire inflation pressure. 2 *if equipped quick tips hybrid features
The Brake Coach appears in the display after the vehicle has come to a stop, and coaches you to maximize the amount of energy that can be returned through the regenerative braking system. smart power-split architecture silent Key Start (SKS) City Driving: In stop and go driving and at low speeds, the electric When you turn the ignition on, your engine may not sound motor provides the necessary power. The gas engine kicks in only like it has started because your hybrid-electric vehicle is to recharge the battery or when more power is needed. equipped with silent key start. This fuel-saving feature Accelerating: Step on the accelerator pedal and get all the allows your vehicle to be ready to drive without requiring responsiveness of a traditional gasoline engine. your gas engine to be running. Instead of listening for a traditional gasoline-powered engine sound, look for Cruising/Highway Driving: Due to greater power demands at the ‘ready to drive’ indicator light in your instrument highway speeds, your vehicle will use the gasoline engine more cluster. When the light illuminates, your vehicle has been frequently than it will while driving at city traffic speeds. This successfully started and is ready to drive. is normal. Braking: For added efficiency, the energy created by friction during braking is recycled to the battery. To save energy, the gasoline engine will shut off ® Stopped: SmartGauge with EcoGuide and the electric motor will stop drawing current. Delivers specific information about various systems on your vehicle using menus that build on previous data. Use your left-hand, 5-way steering controls to scroll through your menu choices:
Vehicle Range: Estimates the distance your vehicle will travel on Empower: Adds an engine on/off threshold to the power demand the fuel remaining in the tank. Changes in your driving pattern may gauge from Enlighten. See how much power you request based on cause the value to vary. how far you press the accelerator pedal. Inform: Provides average fuel economy, fuel levels and MyView: Lets you customize your menu options, allowing you battery status. to select key information into one, combined screen. Enlighten: Adds power demand and instant fuel economy. EcoGuide: Displays leaf graphics within the right-hand cluster, Engage: Adds gas/electric power-split information. showing you when you’re driving efficiently. More leaves equals better driving habits!
4 *if equipped *if equipped 5 3 r ight Vehicle 6 p ush-Button instrument Info DISPLAY silent Start* Access information about Allows you to go into “Ready panel Entertainment, Phone, to Drive” mode by pressing the Navigation* or the animated POWER START/STOP button EcoGuide with efficiency leaves while fully pressing down on the by using the right, 5-way controls. brake pedal. A green “Ready 1 cruise Control Scroll through the menu, to Drive” indicator light will 2 To Set a Cruise Control Speed 3 highlight selections and make appear in the instrument cluster adjustments. Press OK to confirm after you start the vehicle. This 1. Press the ON button and release. 2 your choices. lets you know that the vehicle is 2. Accelerate to the desired speed. on and ready for driving. Press the 7 8 4 s teering Wheel 3. Press the SET + and release, then 3 POWER START/STOP button take your foot off the accelerator. media Controls again to turn the vehicle off. Volume: Press + to increase or After your speed has been set, you can press Note Your intelligent access to decrease volume levels. SET + or SET - to adjust cruise speed. To – key must be inside the vehicle to 1 Press to access the next/ disable, press the OFF button, tap the brake 4 put the vehicle in accessory mode previous radio station, CD track or pedal or pull the CAN control toward you. or “Ready to Drive”. 6 preset satellite radio channel*. 2 left Vehicle Info Display Pull to access voice recognition. 7 hazard Control Provides specific information about various Press to access phone mode 8 d oor lock systems on your vehicle. Use the left, 5-way 5 or to answer a call. controls to use SmartGauge®, customize views, Press to end a phone call. indicator light and choose and confirm settings and messages. Illuminates when all of the doors OK Press to confirm your selection. Refer to the Information Displays chapter of are locked, and will not light your Owner’s Manual for more information. 5 t ilt/Telescope when a door remains open or Steering Column unlocked. The central door locks can be found on both driver and Unlock the steering wheel by front-passenger doors, or on a pulling the lever down. Adjust the keyless remote*. steering wheel to your desired position. Push the lever up to lock 6 *if equipped the steering wheel in place. *if equipped 7 getting started with your ® Why do I need a SYNC Making a Phone Call SYNC system owner account? Use SYNC to make a phone call to anyone in your phone book by pulling the voice A SYNC owner account is required for SYNC Is a Hands-free, Pairing Your Phone with SYNC control and when prompted, give Vehicle Health Report activation and the Voice Recognition System In order to use many of the features of SYNC, you must a voice command. For a list of voice ability to view your reports online. You’ll also first pair and connect your phone with SYNC. commands, say “What can I say?”. Used for Entertainment, be able to take advantage of all of SYNC’s Information and To Pair Your Phone for the First Time Services and personalization features, For example, you could say “Call Jake Smith at home”. SYNC repeats the command Communication. 1. Make sure that your vehicle is in P (Park) and both your ignition and radio are turned on. such as saving your Favorites and Points Using SYNC to of Interest (POI). You’ll receive the latest back to you and dials the number. 2. Press the button. When the display indicates no phone paired, press OK. Access Digital Media SYNC. SAY THE WORD. software updates that add new places, 3. When Find SYNC appears in the display, press OK. Note You can make phone calls by directions and information; and if you have Plug in your USB media devices, such as Before You Get Started 4. Put your phone into Bluetooth discovery mode. See your phone’s manual, if necessary. pulling the voice control and when questions, you’ll get free customer support. phones and MP3 players, and use SYNC to 1. Set up your owner account at prompted, give the voice command “Dial”, 5. When promoted on your phone’s display, enter the six-digit PIN provided by SYNC in the Create your account by visiting the website play all of your favorite music. SyncMyRide.com (U.S.) or then verbally say the phone number. radio display. or calling the toll-free number for more SyncMyRide.ca (Canada). Using Voice Commands to Play Music 6. The display indicates when the pairing is successful. information. See the Commonly Used Answering Incoming Calls Register by following the on-screen 1. Plug your media player into your Voice Commands page of this guide for Whenever you have an incoming call, you instructions. After registering you Note The System May Prompt You to USB port. more details. will be able to see the name and number of can see which services you may be » Set your phone as the primary/favorite (the primary phone will receive messages the person calling in the display. Press the 2. Pull the voice control . When eligible for. and voicemail). Using My Phone button to answer an incoming call. You prompted, say “USB”, then follow-up Download your phone book (this is required to use the full set of voice commands). 2. SYNC uses a wireless connection » can hang up at any time by pressing and by saying one of the voice commands. ® ® with SYNC called Bluetooth to communicate » Turn on 911 Assist . holding the button. For a list of voice commands, say with your phone. Turn Bluetooth Note Enter your phone book contacts “What can I say?”. Tips mode on in your phone’s menu with both first and last names to increase Do Not Disturb Mode options. This lets your phone find » Make sure you accept SYNC’s request to access your phone. SYNC’s ability to select the correct contact. This feature blocks incoming calls and text SYNC. If you need more details on » To pair subsequent phones, please refer to Pairing Subsequent Phones in the SYNC Remember to say the contact name exactly messages, and saves them for later. You setting up your phone with SYNC, chapter of your Owner’s Manual. as it is listed in your phone book. still have access to outgoing calls when this visit SyncMyRide.com (U.S.) or » If you are experiencing pairing problems, try performing a clean pairing by deleting feature is active. Say the voice command SyncMyRide.ca (Canada), or your your services from SYNC, deleting the SYNC connection from your phone, and then “Do not disturb on” to enable and “Do not phone manufacturer’s website. repeating the Pairing Your Phone with SYNC process. disturb off” to disable.
8 9 commonly used voice commands SYNC® with MyFord Touch®* SYNC.® Say the Word. A revolutionary way to connect with your vehicle. Pull the voice control on the steering wheel, and then say:
Basic Commands Entertainment Navigation** SYNC Services Hybrid Screen Information Press the “road and leaf” icon to access » What can I say? » Audio list of commands » Navigation list of commands If equipped, say “Services” first, features specific to your hybrid vehicle. (if equipped) and then “What can I say?” » List of commands • You can also get detailed lists of commands for radio, • Destination street address » Traffic » The Power Settings display shows you » Main menu ® USB, Bluetooth audio,
* Set a Destination Phone NAVIGATION Set a destination on your touchscreen by Climate Entertainment Voice-control Get started using a street address, a city center, a place SYNC with MyFord Touch controls the No matter how you store your music, SYNC your phone with your on the map or a Point of Interest (POI). temperature, airflow direction, fan speed, makes it yours to enjoy when you’re behind for hands-free navigation The easiest way, however, is by voice. and activates other climate features for the wheel. Just press the lower-left, red calling with system by you and your passenger. To use voice corner of the touchscreen. From here, you your phone pressing the 1. Pull the voice control . commands to operate climate, say a voice can easily go between AM/FM, Sirius and securely put upper-right, When prompted, say “Destination command like “Climate temperature 72 other media sources. away. With SYNC, you won’t even need to green corner. The available voice-activated street address”. degrees” and MyFord Touch will make know the phone number. Just say the name navigation system includes: 2. The system will ask you to say the full that adjustment. Set Your Radio Presets of the person you want from your contacts. » SiriusXM Traffic address and will display an example » Touch the Entertainment corner on on-screen. USB Your Phone Connects You with Many Other » SiriusXM Travel Link the touchscreen. » Features and SYNC Services* 3. You can then speak the address » Bluetooth® Streaming » GPS (Global Positioning » Touch FM. » Connect to SYNC Services* for traffic, System) technology naturally, such as: “One two three Main SD Card Touch . » Street, Anytown”. » Direct Tune directions, business searches and » 3-D mapping » A/V In information favorites. You can also use the touchscreen to enter a » Enter the desired station and » Turn-by-turn navigation touch Enter. Refer to the MyFord Touch chapter in » Connect to Operator Assist to help destination and narrow your choices by city Refer to the MyFord Touch chapter of your your Owner’s Manual, visit the website locate a listing or destination. or street as you type. » Touch Presets and then touch and or call the toll-free number for more Owner’s Manual for complete details. hold one of the memory preset buttons » Call for a Vehicle Health Report. You can choose from up to three different information. See the Commonly Used to save it. The sound will mute briefly » Connects directly to a 911 Operator in Tips types of routes: Voice Commands page of this guide and return once the station is saved. the event of an accident (feature must » Save your favorite locations by » Fastest: Uses the fastest moving Set Your Temperature for more details. be set to ON prior to an incident). roads possible. touching Save to Favorites. » Touch the lower-right, blue Climate Bring in Your Own Music » Transfer calls seamlessly from SYNC » Change your map views from » Shortest: Uses the shortest corner on the touchscreen. Gain access to any audio source by voice to phone as you get in or out of distance possible. Direction Headed, North Up or 3D. » Set your exact, desired temperature and even control how each operates, your vehicle. » Eco (EcoRoute): Uses the most by using the + or – buttons. like changing radio stations, CD tracks or Refer to the SYNC chapter of your fuel-efficient route. music on one of the following devices: Owner’s Manual for complete details.
12 *if equipped 13 Remote Start To Remote Start Your Vehicle convenience 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps will flash twice. Manual Liftgate Note If you remote start your vehicle with an integrated keyhead transmitter, you To open the liftgate manually from outside of your vehicle, press must switch the ignition on before driving your vehicle. If you remote start your vehicle the button located in the top of the liftgate pull cup handle to with an intelligent access transmitter, you must press the START/STOP button on the unlatch the liftgate, and then pull on the outside handle. instrument panel once while applying the brake pedal before driving your vehicle. For You can also use the remote control to open your liftgate. Press * function complete information, refer to the Remote Control chapter in your Owner’s Manual. the button twice within three seconds. Hands-free Power Liftgate Use the molded handle inside the liftgate to help with closing. Open Your Liftgate Hands-free While You Are at the Liftgate * ® Intelligent Access MyKey Move your leg toward and under, then away from the rear bumper Note Your intelligent access key must MyKey allows you to program certain driving restrictions in order to promote good Power Liftgate* (similar to a kicking motion). The liftgate will power open or close. be within 3 feet (1 meter) of the vehicle for driving habits. You can program things like: speed restrictions, limited volume levels You can open the power liftgate from the instrument panel by Note Your intelligent access key must be within 3 feet intelligent access to function properly. and safety belt reminders. For complete information, refer to the MyKey chapter in pressing the button, or with the remote control by pressing (1 meter) of the liftgate for the “hands-free” open feature your Owner’s Manual. To unlock the driver’s door: Pull the front the button. to work. The liftgate will not power open or close under specific exterior door handle. Touch the raised sensor on 110-volt AC power point* If the vehicle is running, the liftgate will only operate with the conditions. Refer to the Locks chapter in your Owner’s Manual the driver’s door handle to lock your vehicle. transmission in P (Park). Three warning tones will sound once as for more information. The power point is located on the rear of the center the liftgate begins to power close. To unlock and open the liftgate: Press the console and can be used to power your smaller electrical Setting the liftgate open height* Five short tones indicate a problem exterior liftgate release button near the license devices that do not exceed 150 watts. This feature is with the open or close request, To Change Your Liftgate Opening Height plate. The intelligent available to use when your ignition is turned on and the caused when: 1. Open the liftgate. access key also contains battery voltage is above 11 volts. When the indicator light 2. Manually move the liftgate to the desired height. a mechanical key blade, is on, the power point is working and ready to use. » the ignition is on and the which can be used to transmission is not in P (Park) 3. Press and hold the control button on the liftgate until you unlock the driver’s door hear a tone, indicating the new height has been programmed. Cargo Storage » the battery voltage is below the if necessary. For complete The new open liftgate height will now be recalled when the Your vehicle is equipped with two under-floor storage minimum operating voltage information, refer to power liftgate is opened. compartments that are located behind the front seats. You » or the vehicle speed is at or the Keys and Remote 4. To change the programmed height, repeat the above can use these compartments to store smaller items discretely. above 3 mph (5 km/h). Control chapter in your With the lids secured, your items will stay in place while procedure. Once the power liftgate is opened, it can be Owner’s Manual. you drive. manually moved to a different height.
14 *if equipped *if equipped 15 folding the rear Tilting Front-row Head Restraints* comfort 1 seatback The front head restraints may have a tilting feature for extra comfort. To Fold the Rear Seat Back To Tilt the Head Restraint, Do the Following 1. Fold the outboard head restraints and 1. Adjust the seatback to an upright lower the center head restraint. driving or riding position. 2. Pull the lever up to fold the 2. Pivot the head restraint forward seatback forward. toward your head to the desired 3. To unfold the seatback, simply pull position. After the head restraint 2 up on the seatback to raise it to the reaches the forward-most position, dual climate controls upright position. pivot it forward again to release it With the dual climate controls, you have the flexibility to the rearward, un-tilted position. to operate the temperature with one control, called mono mode, or two, where both driver and front panel roof with sunshade* Ambient Lighting* passenger can select independent temperatures Interior Lamps The sun shade controls are located on the overhead console. The sun shade has Illuminate the interior with a choice of several colors by using using their own rotary dials. The lamps will switch on when you open any door, press a remote a one-touch open and close feature. To stop motion during one-touch operation, the ambient lighting feature. The ambient lighting controls are control button or press on the overhead control. To operate the dual temperature control: Use the press the control a second time. located in the overhead console. rotary control on the passenger’s side. Mono mode Press to disable the interior lamps when you open any door. The Opening and Closing the Sun Shade Color Palette: Press to cycle through the various color choices. automatically shuts off. door function indicator “lamp will illuminate yellow. Fully press and release the front of the control to open the sun shade. Fully press Control Knob: Turn the knob past the first detent to switch Press and hold the Press again to turn the To return back to mono mode: and release the rear of the control to close the sun shade. For more complete ambient lighting on and adjust the brightness. interior lamps back on. AUTO button. The passenger’s side temperature information, see the Windows and Mirrors chapter of your Owner’s Manual. automatically adjusts to the driver’s side temperature The indicator lamp will Search Mode: Press to switch on all interior lamps and ambient setting, and both sides will then remain linked to the illuminate blue. lighting. Press again to turn the interior lamps off. driver’s control. Press to switch all The ambient lighting switches on when you switch the ignition lamps on and off. and the headlamps on.
The ambient lighting will remain on until you switch the ignition off and either lock your vehicle, or allow the accessory delay timer to expire.
16 *if equipped *if equipped 17 The Forward* Easy Fuel® System Roadside Assistance and Reverse* With this system, you simply open the fuel Your new Ford vehicle comes with Sensing Systems door, insert the nozzle and begin fueling. the assurance and support of 24-hour It is self-sealing and therefore protected emergency roadside assistance. To receive Sounds an audible warning essential against dust, dirt, water, snow and ice. Wait roadside assistance in the United States, tone if there is an obstacle 10 seconds from the time the refueling call 1-800-241-3673. In Canada, near the vehicle’s front or rear nozzle is shut-off until you remove the call 1-800-665-2006. bumpers. As the vehicle moves information nozzle from the vehicle to allow residual closer to the obstacle, the rate tire mobility kit fuel in the nozzle to drain into the tank. of the warning tone increases in TOWING YOUR vehicle C-MAX Hybrid is equipped with a tire frequency. See the Parking Aids Towing your vehicle behind another vehicle mobility kit that is located under the Note When refilling with a portable chapter in your Owner’s Manual (such as an RV) may be limited. Refer to front passenger seat. It consists of an container, only use the funnel that comes Rear view for complete information on Towing the Vehicle on Four Wheels in the * air compressor to reinflate the tire and a with your vehicle. Do not use aftermarket Camera your vehicle’s sensing systems. Towing chapter of the Owner’s Manual. sealing compound in a canister that will funnels as they will not work with the Provides a video image of the seal most punctures caused by nails or Easy Fuel system and may cause damage. parking aids area behind the vehicle. The Tire Pressure similar objects. See the Wheels and Tires Extra funnels can be purchased from your display automatically appears Monitoring System * section of your Owner’s Manual for authorized dealer. Active park assist in the touchscreen when the Your vehicle illuminates a low tire pressure more details. Can detect an available parallel parking space and vehicle is in R (Reverse) and warning light in your instrument automatically steer the vehicle into that space (hands-free) uses colored guides to alert you Fuel Tank Capacity/ cluster when one or more of your tires while you control the accelerator, gearshift and brakes. The of your proximity to objects. are significantly underinflated. If this system visually and audibly instructs you to park the vehicle. Fuel info happens, stop and check your tires as soon C-MAX Hybrid has a 13.5 gallon (51.1L) fuel » To start active park assist, press the button located as possible. Inflate them to the proper tank capacity in addition to its high-voltage in the instrument panel below the audio system. pressure. Refer to the Inflating Your Tires battery system. Use only UNLEADED fuel or section in the Wheels and Tires chapter of To stop the parking procedure, grab the steering wheel or » UNLEADED fuel blended with a maximum your Owner’s Manual for more information. press the control again. For complete information, refer to of 15% ethanol. Do not use ethanol E20 - E85 the Parking Aids chapter of your Owner’s Manual. (E85), diesel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system. Note Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner’s Manual for safety information, more details and limitations.
18 *if equipped *if equipped 19