DOCSLIB.ORG

Welcome to Project Evergreen 3 Chiltern’S Proposed New Oxford to London Route

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Welcome to Project Evergreen 3 Chiltern’S Proposed New Oxford to London Route PROJECTPROJECT EVERGREENEVERGREEN 3 3 WELCOME TO PROJECT EVERGREEN 3 CHILTERN’S PROPOSED NEW OXFORD TO LONDON ROUTE Chiltern Railways is proposing a railway improvement scheme between Oxford and Bicester (the Evergreen 3 project) which will enable us to provide a passenger train service between Oxford and London Marylebone via Bicester. We would like to consult with you regarding the choice of options for the stations and other works proposed as part of the scheme. To Banbury and Birmingham TRAIN SERVICES A4421 Future East-West line to Milton Our aim is to offer an alternative to the M40 A4260 Bicester Keynes Chiltern and the A34. We envisage operating two chord line Oxford to London Marylebone trains each hour Bicester Town A41 throughout the day. At speeds of up to 100mph A44 A34 typical journey times will be less than one To Worcester Islip Kidlington hour between Water Eaton and London and 15 Water Eaton Parkway P&R buses to minutes between Bicester and Oxford. Benefits A40 city centre & Oxford North Junction Radcliffe of the scheme will include a choice of trains Hospital between Oxford and London, easy interchange A40 To High Wycombe and between train, bus and car at Water Eaton, fast London Marylebone M40 (64 miles) and frequent commuter trains between Bicester Oxford and Oxford and direct trains from Oxford to High Wycombe for the first time in 40 years. To Didcot and London Paddington (66 miles) THE SCHEME AND ITS ROUTE The new route will be created by upgrading the existing route between Oxford and Bicester Town and by building a short connecting line south east of Bicester linking the Oxford to Bicester and London Marylebone to Birmingham lines. Much of the double track that was removed in the 1970s will be restored and the bridges and earthworks brought up to modern standards as appropriate. New signalling and safety systems will be installed and level crossings replaced, upgraded or closed according to local circumstances. Between Oxford North Junction (near Wolvercote) and Oxford station the new line will use the disused trackbed that runs between the Oxford to Banbury main line and the Oxford Canal. Two additional platforms will be provided at Oxford station and the existing stations at Bicester Town and Islip will be rebuilt. A new station will also be constructed adjacent to the existing Water Eaton bus park-and-ride site to serve Kidlington and North Oxford. CONSULTATION We hope to commence services by 2013 and will be applying for the necessary Order and permissions under the Transport & Works Act later this year. The application will be accompanied by an Environmental Statement, which will set out any significant environmental effects arising from the construction and operation of the scheme along with proposed mitigation measures. The key design options are outlined in this brochure, with further detail to be displayed at the public exhibitions (see back page). Meanwhile, we would welcome your views on the project and the various options described. If you would like to express a view, please follow the instructions on the back page. Chiltern Evergreen 3 Project PROJECT PROJECT EVERGREEN 3 3 EVERGREEN OXFORD STATION At Oxford station, we will add additional capacity for the Chiltern trains. The disused parcels depot to the east of the station will be replaced by a new passenger platform with the capacity to accommodate a 5 coach train on each side. The stores and offices presently housed in the parcels depot, together with the disabled and drop-off parking, will be relocated parallel to the new platform. There will be direct access to the existing platforms and ticket hall, as well as an additional exit to the station forecourt. The new platform will be aligned so as to enable it to be extended southwards to accommodate two 8 coach trains if the main station is rebuilt in future. RELOCATED STORES/ OFFICES APPROX LEVEL v PLATFORM=0m NEW PLATFORMS EXISTING STAFF PROPOSED PARKING TEMPORARY ANCILLARY ACCOMMODATION NEW CENTRAL BUSINESS PLATFORM SCHOOL RAMP/STAIR/LIFTS DOTTED = ROUTE EXPANSION v0 PARKING DROP OFF ZONE AND DISABLED PARKING DROP OFF ZONE v-1 v2.5 EXISTING SWING BRIDGE STATION VIEW 1 - LOOKING NORTH AT PROPOSAL RAIL BRIDGE The old parcels depot next to platform 3 EXISITNG STAIR v0 AND LIFT ACCESS MODIFIED SWING TO BOTH SIDES EXISITNG BRIDGE OF STATION PLATFORMS EXISTING RAMP NEWSCALE PLATFORM 1:2500 @ A3 APPROX LEVEL TO PLATFORM LEVEL TEMPORARY v PLATFORM=0mCAR PARK ANCILLARY SPACES Approx: ACCOMMODATION NEW 42PLATFORMS Ground EXISTING STATION 2 DDA PROPOSED BUSINESS PROPOSED EXISTING SCHOOL EXPANSION TEMPORARY BIKE PARK ANCILLARY ACCOMMODATION DROP OFF ZONE AND DISABLED PARKING Plan of proposed 5-car platform @ A3 RAMP/STAIR/LIFTS DOTTED = ROUTE Description: SITE: OXFORD Phase One – Proposed reduced 5 coach platform. Relocate existing ancillary OPTION: OPTION B3 - PHASE ONE EXISTING BUS AND accommodation into a temporary building. New track entering from North on PARKING Rev A TAXI TERMINAL new track bridge over Canal. Relocate existing drop off and disabled parking. PHASE ONE FOR OPTION B4 Looking south at proposal DATE: 18.03.2009 EVERGREENSWING BRIDGE 3 PROJECT- CONCEPT OPTION VIEW 2 - LOOKING SOUTH AT PROPOSAL RAIL BRIDGE PROPOSED BUSINESS EXISITNG SCHOOL EXPANSION PLATFORMS RELOCATED STORES/ OFFICES NEW PLATFORM EXISTING PLATFORMS SWING BRIDGE RAIL BRIDGE Description: SITE: OXFORD Phase One – Proposed reduced 5 coach platform. Relocate existing OPTION: OPTION B3 ancillary accommodation into a temporary building. New track Rev A entering from North on new track bridge over Canal. Relocate existing Massing Model drop off and disabled parking. EVERGREEN 3 PROJECT- CONCEPT OPTION DATE: 18.03.2009 PROJECT PROJECT EVERGREEN 3 3 EVERGREEN SHEEPWASH CHANNEL SWING BRIDGE Immediately north of Oxford station lies the old swing bridge which once carried the tracks leading to the long closed Rewley Road station. This swing bridge is now preserved for its heritage value. Our project will require enlargement of the present railway bridge across the Sheepwash Channel, bringing it closer to the swing bridge. We are therefore working closely with the Oxford Preservation Trust and Railway Heritage Trust to identify a design solution that preserves and promotes the historic bridge. WATER EATON PARKWAY The proposed station site at present Water Eaton Parkway will be a new station to serve the area encompassing Kidlington and north and east Oxford. Located adjacent to the existing park and ride site for Oxford City Centre it will provide step-free access between trains, buses, cars and bikes. Station facilities will include a staffed ticket office, coffee shop and additional car park capacity for rail users. Our plans seek to minimise any potential impact on the surrounding countryside, make appropriate provision for car, bus and lorry movements and maintain operations at the current stone-loading OPTION 1 sidings at the site. Looking west at proposal VIEW 1 - CONTEXT LOOKING WEST AT PROPOSAL STATION CAR PARK AT GRADE PROPOSED RELOCATION OF PARK & RIDE BUS STOPS APPROX LEVEL v PLATFORM=0m PROPOSED RAMP TO BUS STOPS RELOCATION OF NEW PLATFORMS SIDINGS NORTH, WITH NEW RAIL TRACK PROPOSED STATION FACILITIES SITE BOUNDARY PROPOSED ACCESS TO RELOCATED PROPOSED PART SIDINGS AND SILOS RAMP/STAIR/LIFTS MULTI LEVEL CAR SITE DOTTED = ROUTE PARK PARKING DROP OFF ZONE VIEW 2 - STATION VIEW LOOKING WEST AT PROPOSAL NEW STATION FACILITIES PROPOSED PLATFORMS TWO STOREY BUILDING ACROSS TRACKS WITH LIFT PLATFORM AND STAIRS TO PLATFORMS SHELTER PROPOSED SIGNAL CONTROL PEDESTRIAN STATION CAR CROSSING PARK AT GRADE PROPOSED RELOCATION OF LOCAL ROUTE BUS STOPS PROPOSED PART MULTI LEVEL CAR DROP OFF ZONE WITH PARK BICYCLE PARK FACILITES DDA PEDESTRIAN COMPLIANT RAMP PEDSTRIAN LINK TO EXISTING PARK & RIDE EXISTING BUS TERMINUS BUS TERMINUS Description: SITE: WATER EATON PARKWAY Sidings moved North into Greenbelt with road access on perimeter of existing car park. Grain OPTION: OPTION A3 Silo demolished to become car park in part multi storey. Two storey Station building alongside Rev A Banbury Road with lift and stairs to platforms. New platforms, drop off, disabled parking, bicycle Massing Model and car parking where the stone sidings used to be. Existing access road used to access station EVERGREEN 3 PROJECT- CONCEPT OPTION and its parking. Relocate Banbury Road Bus stops to be alongside new station building. DATE: 18.03.2009 PROJECT PROJECT EVERGREEN 3 3 EVERGREEN SIDINGS RELOCATED SIDINGSNORTH RELOCATED WITH NEW RAIL TRACK ACCESS NORTH WITH NEW PLATFORM RAIL TRACK ACCESS SHELTERS PLATFORM ROAD ACCESS SHELTERS APPROX LEVEL TO SIDINGS v PLATFORM=0m ROAD ACCESS NEW PLATFORMS APPROX LEVEL TO SIDINGS v PLATFORM=0m PROPOSED NEW CAR STATION FACILITIES PARK AT GRADE NEW PLATFORMS SITE BOUNDARY STAIR AND LIFT TO PLATFORM MULTI RAMP/STAIR/LIFTS STOREY NEW CAR PROPOSED DOTTED = ROUTE CAR NEW STATION STATION FACILITIES PARK PARK AT PARKING FACILITIES TWO STOREY GRADE BUILDING SITE BOUNDARY DROP OFF ZONE ADDITIONAL ACROSS TRACKS DECK TO STAIR AND LIFT PARTS OF NEW TO PLATFORM SIDINGS CAR PARK STATION DROP MULTI PROPOSED RAMP/STAIR/LIFTS OFF ZONE SIGNAL CONTROL STOREY AND DISABLED DOTTED = ROUTE PEDESTRIAN LOCAL ROUTE PARKING CAR CROSSINGNEW STATION BUS STOP PARK PARKING SCALE 1:5000 @ A3 FACILITIES PLATFORM RELOCATEDTWO STOREY SHELTERS BUS STOPS BUILDING CAR PARK SPACES Approx: ADDITIONAL DROP OFF ZONE 780 On existing Stone ACROSS TRACKS Sidings and Grain Silo DECK TO site; part of which is multi PARTS OF NEW storey SIDINGS CAR PARK STATION DROP 6 DDA PROPOSED 20 Additional bicycle parking OFF ZONE spaces SIGNAL CONTROL PEDESTRIAN AND DISABLED PEDESTRIAN LOCAL ROUTE RAMP PARKING BUS STOP CROSSING SCALE 1:5000 @ A3 The existing stone-loading sidings would be relocated to the open land north of the existing car park and the vacated@ A3 PLATFORM RELOCATED land used for station car parking. Two derelict grain silos on the site would be demolished and the cleared area used SHELTERS Description: BUS STOPS SITE: WATER EATON PARKWAY for additional parking for rail users.Sidings moved This Northwould into beGreenbelt partly with at road track access level on perimeter and partly of existing in car a park.two-storey Grain OPTION: car park.
Load more

Recommended publications
  • West Midlands & Chilterns Route Study Technical Appendices
    Long Term Planning Process West Midlands & Chilterns Route Study Technical Appendices August 2017 Contents August 2017 Network Rail – West Midlands & Chilterns Route Study Technical Appendices 02 Technical Appendices 03 A1 - Midlands Rail Hub: Central Birmingham 04 elements A2 - Midlands Rail Hub: Birmingham to 11 Nottingham/Leicester elements A3 - Midlands Rail Hub: Birmingham to 17 Worcester/Hereford via Bromsgrove elements A4 - Chiltern Route 24 A5 - Birmingham to Leamington Spa via 27 Coventry A6 - Passenger capacity at stations 30 A7 - Business Case analysis 50 Technical Appendicies August 2017 Network Rail – West Midlands & Chilterns Route Study Technical Appendices 03 Introduction to Technical Appendices Cost estimation These Technical Appendices provide the technical evidence to Cost estimates have been prepared for interventions or packages of support the conclusions and choices for funders presented in the interventions proposed in the Route Study. The estimates are based main Route Study document. The areas of technical analysis on the pre-GRIP data available, concept drawings and high level outlined in these appendices are capability analysis, concept specification of the intervention scope. To reflect the level of development (at pre-GRIP level), cost estimation, business case information available to support the estimate production, a analysis and passenger capacity analysis at stations. contingency sum of 60% has been added. The estimates do not include inflation. Indicative cost ranges have been provided based The appendices are presented by geographical area with the on this assessment. exception of the business case analysis and passenger capacity analysis. Business case analysis The areas of technical analysis are summarised below. Business case analysis has been undertaken to demonstrate to funders whether a potential investment option is affordable and Capability Analysis offers value for money.
    [Show full text]
  • Passengers Charter January 2021
    Passenger’s Charter Our promise to keep our promises. Valid from January 2021 chilternrailways.co.uk Contents Getting in touch with us How to provide feedback Chiltern Railways Customer Services, Banbury ICC, Merton Street, Banbury, Oxfordshire OX16 4RN Getting in touch with us 1 Tel: 03456 005 165 Mondays to Fridays, 0830 to 1730. Introduction 2 Fax: 01926 729 914 How to find out information 2 www.chilternrailways.co.uk FREEPOST Chiltern Railways Online and by phone 2 Twitter: @chilternrailway Facebook: Chiltern Railways In person 2 Not all of the stations we call at are run Tickets 3 by Chiltern Railways. If the matter Buying in person 3 concerns one of the stations below, you should contact the relevant Train Buying online 3 Company. Buying by telephone 3 Stations from Widney Manor to Discounted tickets 3 Kidderminster inclusive (except Solihull and Birmingham Moor St which are run Oyster cards 3-4 by Chiltern), and from Claverdon to Stratford-upon-Avon inclusive are run by Ticket refunds 4-5 West Midlands Railway. Contact Penalty fares 5 their Customer Relations at Freepost WEST MIDLANDS RAIL Route network map 6 CUSTOMER RELATIONS Tel: 0333 311 0039 Train punctuality and reliability 7 www.westmidlandsrailway.com Void days compensation 7 Stations from Harrow-on-the-Hill to Useful information 7 Amersham inclusive and the ticket offices at South Ruislip and West Ruislip Accessibility assistance 7-8 are run by Transport for London; contact their Customer Services at 4th Floor, 14 Lost Property 8 Pier Walk, London, SE10 0ES Our staff 8 Tel: 0343 222 1234 www.tfl.gov.uk Our trains 9 Stations from Oxford to Heyford If your train is late 9-10 inclusive are run by Great Western Season Ticket renewal discount 10 Railway; contact their Customer Relations at Freepost RSKT-AHAZ-SLRH, Planned disruption/engineering works 10 Plymouth, PL4 6AB General information and other help 11 Tel: 0345 7000 125 11 www.
    [Show full text]
  • Enter Document Reference Number E.G. CQP-001
    CQP-013 Chiltern Railways PIDD Local Plan Review Date: 1st September 2019 Synopsis This document outlines the arrangements that Chiltern Railways has in place to deliver information to customers during service disruption as well as details of ongoing workstreams that will further improve information provided to our customers. Authorisation Owned by Andy Poole Head of Customer Service Quality Authorised by Jennifer Payne Customer Services Director Published by HSQE Team Unit 1, Tramway Industrial Estate Banbury Oxfordshire OX16 5TB Chiltern Railways CQP-013 Version 3-October 2016 UNCONTROLLED COPY WHEN PRINTED Page 1 of 25 Contents A Administration ................................................................................................... 3 B Requirements ..................................................................................................... 4 1 Purpose & Scope .......................................................................................... 4 2 People ......................................................................................................... 4 C Procedure .......................................................................................................... 5 1 Introduction ................................................................................................. 5 2 Our Key Principles of Information Flow and Deliverance ................................... 6 3 Operations - In the Control Room ................................................................... 7 4 Customer Service.......................................................................................
    [Show full text]
  • Need Bus & Tram Travel?
    normal normal Destinations in the 7-day 1-month Destinations in the 7-day 1-month day day Midlands & North Wales season season Midlands & North Wales season season ticket ticket Need bus & Aylesbury £2.20 £9.50 £32 Newark £2.70 £9.30 £33 Banbury £3 £13 £39 Newport £2.50 £10.50 £35 Bangor £2.50 £12 £46 Northampton £3.40 £12.80 £41.50 Bedford £3.20 £12.80 £49 Nottingham £4.50 - - tram travel? Birkenhead £3.80 £15.50 £59 Nuneaton £3.40 £12.20 £42.50 Birmingham £3.40 - - Oxford £4 £15 £45 Bristol £3.50 £15.80 £53.70 Peterborough £3.40 £13 £44 Bromsgrove £3 £11 £40 Prestatyn £2.50 £12 £46 Burton-on-Trent £3.50 £14 £45 Reading £3 £15 £55 Buxton (Peak District) £6 £27 - Redditch £3 £10 £33 Cannock £3.50 £14 £45 Retford £2.70 £9.30 £33 Cardiff £3.40 £13 £50 Rhyl £2.50 £12 £46 Cheltenham Spa £3.40 £11.50 £42.50 Rugby £3.70 £11.90 £41 Chester £2.50 £10 £38 Runcorn & Widnes £3 £14 £53 Chesterfield £2.60 £11 £40 Sheffield £4 £17.80 £65.60 Colwyn Bay £2.50 £12 £46 Shotton £2.50 £12 £46 Congleton £2.50 £6.50 £24.70 Shrewsbury £3.50 £14 £45 Corby £2.10 £8.40 £27.50 Skegness £3.80 £11.90 £43 Coventry £3.40 - - Solihull £3.40 - - Cradley Heath (for Merry Hill) £3.40 - - Stafford £3.50 £14 £45 Crewe £2.50 £12 £46 Stockport £3.70 £13.40 £50.30 Derby £3.50 £14 £45 Stoke-on-Trent £3 £12 £40 Ellesmere Port £2.50 £10 £38 Sutton Coldfield £3.40 - - Flint £2.50 £12 £46 Swansea £2.50 £12 £46 Gloucester £3.40 £11.50 £42.50 Tamworth £3.50 £14 £45 Grimsby & Cleethorpes £3.30 £9 £32 Telford & Wellington £3.50 £14 £45 Hemel Hempstead £3.20 £14.40 £55 Walsall £3.40
    [Show full text]
  • C2c Rail Limited 46Th SA- Application Form P
    Form P Application to the Office of Rail Regulation for a passenger track access agreement, or amendment to a passenger track access agreement under sections 17-22A of the Railways Act 1993 1. Introduction Please use this form to apply to the Office of Rail Regulation (ORR) for: • directions under section 17 of the Railways Act 1993 for a new track access contract. Section 17 allows companies who want the right to use a railway facility (including Network Rail’s network) to apply to ORR for access if they are not able (for whatever reason) to reach agreement with the facility owner. • approval under section 18 of the Railways Act 1993 for a new track access contract. Section 18 allows companies to apply for approval if they have agreed terms with the facility owner. • approval of a proposed amendment (agreed by both parties) under section 22 of the Railways Act 1993 to an existing track access contract. • directions under section 22A of the Railways Act 1993 for an amendment to an existing track access contract. Section 22A allows anyone seeking an amendment to an existing track access contract which allows the operation of more extensive services to apply for a compulsory amendment if they are not able (for whatever reason) to reach agreement with the facility owner. If it is the facility owner, Network Rail will carry out a pre-application consultation. In this case fill in this form up to section 7.3. You should fill in the rest of the form after the consultation and before applying to ORR.
    [Show full text]
  • Chilternrailways.Co.Uk Making Rail Accessible: Guide to Policies And
    Making rail accessible: guide to policies and practices January 2017 Our strategy Management arrangements We are committed to continually improving The Customer Services Director is the accessibility of our services to all responsible for our Disabled People’s passengers, particularly those with Protection Policy, supported by the Head of disabilities or who simply need some Customer Service Quality. extra assistance. The Customer Services, Operations and Chiltern Railways also maintains a fund for Safety, and Engineering Directors are minor improvements and are committed responsible for frontline delivery and for to working with Network Rail to support ensuring the arrangements described in the development of delivery of Access this policy are delivered at stations and on for All and Inclusive Design schemes in trains. accordance with the Design Standards for Accessible Railway Stations (DfT Through our governance arrangements this March 2015). More details on station policy has been approved by the Executive projects involving Network Rail can be Team and signed off by the Managing found at http://www.networkrail.co.uk/ Director. improvements/access-for-all/ We have a number of communication For smaller projects, such as refurbishments and training arrangements in place to of station buildings, the DfT Design communicate the requirements of this Standards are continually consulted policy to frontline staff. Our team briefing throughout the project scoping and process provides a high-level brief to all construction process and passenger’s employees of the company regardless of opinions are gained through an early their role and this is supported by face to consultation process. face briefing by line managers.
    [Show full text]
  • West Midlands and Chilterns Route Utilisation Strategy Draft for Consultation Contents 3 Foreword 4 Executive Summary 9 1
    November 2010 West Midlands and Chilterns Route Utilisation Strategy Draft for Consultation Contents 3 Foreword 4 Executive summary 9 1. Background 11 2. Dimensions 20 3. Current capacity, demand, and delivery 59 4. Planned changes to infrastructure and services 72 5. Planning context and future demand 90 6. Gaps and options 149 7. Emerging strategy and longer-term vision 156 8. Stakeholder consultation 157 Appendix A 172 Appendix B 178 Glossary Foreword Regional economies rely on investment in transport infrastructure to sustain economic growth. With the nation’s finances severely constrained, between Birmingham and London Marylebone, as any future investment in transport infrastructure well as new journey opportunities between Oxford will have to demonstrate that it can deliver real and London. benefits for the economy, people’s quality of life, This RUS predicts that overall passenger demand in and the environment. the region will increase by 32 per cent over the next 10 This draft Route Utilisation Strategy (RUS) sets years. While Network Rail’s Delivery Plan for Control out the priorities for rail investment in the West Period 4 will accommodate much of this demand up Midlands area and the Chiltern route between to 2019, this RUS does identify gaps and recommends Birmingham and London Marylebone for the next measures to address these. 30 years. We believe that the options recommended Where the RUS has identified requirements for can meet the increased demand forecast by this interventions to be made, it seeks to do so by making RUS for both passenger and freight markets and the most efficient use of capacity.
    [Show full text]
  • Chiltern Accessible Travel Policy May 2021
    A. Our commitment to providing assistance for you 3 A1. Booking and providing assistance to passengers 4-14 A2. Passenger information and promotion of assisted travel 14 A2.1. Our Accessible Travel Policy leaflet for customers, 14-15 ‘Making Rail Accessible’ A2.2. Stations and train accessibility information 15-17 A2.3. Passenger journey information 17-20 A2.4. Ticket offices, information points, Help Points and our 20-21 Customer Service Team A2.5. Our Website 22 A3. Ticketing and Fares 23-26 A4. Alternative accessible transport 26-27 A5: Scooters and Mobility Aids 28-29 A6: Delays, disruption to facilities, services, emergencies 29-32 A7. Station facilities 33 A7.1. Left luggage 33 A7.2. Disabled Parking 33-34 A7.3. Third party provided facilities 34 A7.4. Replacement facilities 35 A7.5. Station entrances 35 A8. Redress and Compensation 36 B. Strategy and Management 37 B1. Strategy and Management 37-39 B2. Management arrangements 39-40 B3. Monitoring and evaluation 40-41 B4. Access improvements 41-42 B5. Working with disabled passengers, local communities and 43 local authorities B6. Staff training 44-46 Welcome to Chiltern Railways (CRCL) Accessible Travel Policy. This document is designed to complement our passenger leaflet which is entitled, ‘Making Rail Accessible’ which is available at all staffed stations, as well as on our website www.chilternrailways.co.uk. Our commitment is to help all passengers who have a wide range of disabilities and additional needs. We want everyone to be able to travel easily on our trains and we will go the extra mile to assist older and disabled people where we can.
    [Show full text]
  • National Rail Passenger Survey Main Report Autumn 2019
    National Rail Passenger Survey Main Report Autumn 2019 Transport Focus is the independent transport user watchdog Our mission is to get the best deal for passengers and of London) as well as all those who use motorways road users. With a strong emphasis on evidence-based and major A-roads – known as the Strategic Road campaigning and research, we ensure that we know what Network (SRN) – in England. is happening on the ground. We use our knowledge to influence decisions on behalf of passengers and road This year we hope to again seek the views of more users, to secure improvements and make a difference. than 100,000 passengers on a range of the issues that affect them. As ever we will publish all of our Passenger Focus became Transport Focus in 2015. It research. continues to represent train passengers in Britain and bus, coach and tram passengers in England (outside What is Transport Focus doing for me? We’re here to put the interests of transport users • We focus on a number of key issues, including: first. We do this by: - disruption - fares and tickets Campaigning for improvements - quality and level of services • We gather research and information, like the - investment. National Rail Passenger Survey, so we understand the issues that matter to you. • We work with governments and the industry to ensure that the transport user voice is heard when making decisions about the future. Transport Focus is the operating name of the Passengers Council. This survey was published January 2020. © 2020 Transport Focus Design by www.heritamacdonald.com Contents 1 Introduction 4 Individual train company results by route 1.1 Background 3 4.1 Overall satisfaction 43 1.2 Other comments and contacts 4 4.2 Value for money of the price of your ticket 44 4.3 Punctuality/reliability (i.e.
    [Show full text]
  • General Information Notes and Symbols
    General Information Notes and Symbols This timetable includes all Chiltern Railways • Arriving at London Marylebone, Oxford or Safety Information t Trains with tables and power points trains between Aylesbury and Birmingham Moor Street from 0745 to In almost all emergency situations it is safest to ; Hybrid train comprised of both silver and London Marylebone via High Wycombe. Other 1000. stay on the train and then listen for instructions commuter carriages services also run between Aylesbury and • Leaving London Marylebone, Oxford or from a member of staff. / Silver train including Business Zone carriage London Marylebone via Amersham (see pocket Birmingham Moor Street from 1630 to a Bicycles are not permitted on board at any timetable 5). 1930. • If you are in immediate danger and have point during this service • Non-folding bicycles are not permitted to leave the train, avoid walking on the e Continued in later column for any part of the journey on the train track. f Continued from earlier column Off-Peak Travel that leaves Bicester North at 0623 on • If possible, exit directly onto a walkway or a Arrival time h First train to London available for holders weekday mornings, Haddenham & embankment. b Arrives 10 minutes earlier of Off-Peak Day Return, Off-Peak Return, Thame Parkway 0635, Princes Risborough • Make sure you familiarise yourself with the c Arrives 12 minutes earlier Off-Peak and Day Travelcards (includes 0644, High Wycombe 0654 and safety instructions carried on every train, d Departure time unlimited travel on London’s tubes and buses). Beaconsfield 0702 and arrives at normally located by the doors.
    [Show full text]
  • Chiltern Railways Passenger Board - 2014-15 Annual Report
    CHILTERN RAILWAYS PASSENGER BOARD - 2014-15 ANNUAL REPORT 1985 Marylebone 2015 ________________________________________________________________________ Chairman: John Elvin Vice Chairman: Reg Whittome Introduction This is the 13th Annual Report of the Chiltern Railways Passenger Board (CRPB) and contains a summary of the key issues affecting Chiltern Railways during the past year together with the valuable contributions made by the Board members at each of the meetings and in correspondence. The CRPB plays an important role in providing the opportunity for Chiltern Railways senior management to present their proposals and future plans and to be held accountable for any performance issues. The Board also acts as a useful information source enabling Chiltern Railways senior managers to understand, at first hand, the issues and concerns that directly affect passengers using their services. Background: The Chiltern Railways Passenger Board was established in April 2002 and facilitating the Board is a requirement of the Chiltern Franchise agreement (schedule 13 – clause 11.7, page 393) which can be summarised as: -The Board meets at least once each year and seeks to ensure that Chiltern Railways (CRCL) conducts its business in the best interest of passengers. -The Board comprises representatives from Passenger User Groups and Local Authorities along the CRCL line of route. -The Board monitors the operational performance of CRCL and reviews infrastructure upgrades, passengers' facilities, timetable changes, fares proposals and passenger satisfaction surveys and supports integrated transport scheme proposals. Four quarterly Board meetings are normally held with the venue alternating between Birmingham Moor Street and London Marylebone stations. Additional meetings covering specific issues are convened when necessary.
    [Show full text]
  • Line Closures
    Birmingham Moor St / Snow Hill Stratford upon Avon Pa rkwa y Dorridge Stratford upon Avon Warwick Parkway Warwick Leamington Spa Banbury Bicester North Aylesbury Vale Parkway Rail Service Aylesbury Replacement Bus Service Mini Bus Shuttle Service Shuttle M1 Bicester - Kings Sutton - Banbury Shuttle M2 Warwick Parkway - Hatton - Lapworth - Dorridge Interchange London Marylebone How will my journey be Sunday 14 June (continued) Travel information all day for customers travelling impacted? to intermediate stations to / from London Marylebone and Banbury. Line Sunday 7 June Banbury The line is closed between Banbury and Warwick Parkway all Rail Service day. A bus replacement service will be in operation between Replacement Bus Service Interchange closures Banbury, Leamington Spa, Warwick and Warwick Parkway and Bicester North between Leamington Spa, Warwick and Stratford upon Avon. Haddenham & Thame Parkway Aylesbury June - Sunday 14 June The line is closed between Beaconsfield and Dorridge all day. Princes Risborough Bus replacement services and/or diversions are in place. Saunderton September Travel information all day for customers travelling High Wycombe to/from London Marylebone for stations north of Bicester. Beaconsfield Birmingham Moor St / Snow Hill Stratford upon Avon London Marylebone Pa rkwa y Dorridge Stratford upon Avon Warwick Parkway Sunday 21 June and Sunday 28 June Warwick On both dates the line is closed between Beaconsfield and Banbury until 12:00. Trains will run between Marylebone Leamington Spa and Beaconsfield and bus replacement services will run Banbury between Beaconsfield and Banbury. A normal service Bicester North will resume after 12:00. Aylesbury Vale Parkway Aylesbury Check your Rail Service Check your Replacement Bus Service Mini Bus Shuttle Service journey on Shuttle M1 Bicester - Kings Sutton - Banbury journey on Shuttle M2 Warwick Parkway - Hatton - Lapworth - Dorridge Interchange our website.
    [Show full text]