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Passenger Business The profile of passenger traffic in 2012-13 as compared to 2011-12 is outlined below: A front view of Bellampally Railway Station-an Suburban Non-suburban Adarsh Station on South Central Railway 2011-12 2012-13 2011-12 2012-13 Passengers originating 4,377 4,477 3,847 3,944 (millions) Passenger kilometres 1,44,057 1,45,654 9,02,465 9,52,449 (millions) Average lead 32.9 32.5 234.6 241.5 (kilometres) Earnings (`in crore) 1,925.65 2,010.44 26,320.78 29,312.40 Average rate per 13.4 13.8 29.2 30.8 passenger kilometre (paise) The overall trend of passenger traffic in the last three years was as follows: A front view of Katihar Station Building, Northeast Frontier Railway Total Suburban and Non-suburrban 2010-11* 2011-12 2012-13 Passenger earnings @ 25,705.63 28,246.43 31,322.84 (`in crore) Passenger journeys 7,651 8,224 8,421 (millions) Passenger kilometres 9,78,508 10,46,522 10,98,103 (millions) Average lead (kilometres) 127.9 127.2 130.4 * Excluding Metro Railway, Kolkata @ Excludes earnings of `86.98 crore in 2010-11 pertaining to Metro Railway, Kolkata. Front view of Patliputra Jn. Building, East Fare Structure Central Railway With effect from 1st April, 2012, the passenger fares of First class, AC 2-Tier and First AC/Executive Classes were increased by 10, 15 and 30 paise per kilometer, respectively. Further, with effect from 22.01.2013, the class-wise passenger fares were increased as per table given below: S.No. Class Increase in Fare (in paise per pass-km) 1. Second Class Ordinary(Suburban) 02 Paise 2. Second Class Ordinary(Non-Suburban) 03 Paise 3. Second Class (Mail/Express) 04 Paise Low Cost Platform Shelter at platforms on Konkan Railway route 4. Sleeper Class 06 Paise 20 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2012-13 5. AC Chair Car 10 Paise 6. AC 3-Tier 10 paise 7. First Class 03 Paise 8. AC 2-Tier 06 Paise 9. AC First Class 10 Paise Ticketless Travel During 2012-13, 17.87 lakh checks were conducted against ticketless/irregular travel (including carriage of unbooked luggage). About 199.80 lakh cases were detected and `622.47 crore were realised on this account. Punctuality The punctuality of Mail/Express trains (arriving at destinations on right time) during the year 2012-13 was 79% as per Integrated Coaching Management System (ICMS). This computer based on-line system was adopted by Railway Board from January, 2009 for analyzing the Punctuality Performance. Unit Revenue The average earning per passenger kilometre was 28.52 paise in 2012-13 as against 27 paise in 2011-12. Average revenue for different classes, was as follows: Earnings per Earnings per Passenger kilometer Passenger journey (Paise) (`) 2011-12 2012-13 2011-12 2012-13 Suburban 13.4 13.8 4.4 4.5 (all classes) Non-Suburban: AC Ist Class $ 249.5 264.1 1,353.1 1,508.6 AC Sleeper 122.6 128.4 923.3 1,048.0 AC 3-Tier 99.8 99.7 749.6 743.8 Ist Class 67.2 68.8 137.2 136.8 AC Chair Car 109.2 104.0 403.8 407.6 Sleeper Class: (i)Mail/Express 32.7 34.5 222.6 259.6 (ii)Ordinary 27.6 28.0 89.7 92.8 Second Class: (i)Mail/Express 22.4 22.6 85.3 80.4 (ii)Ordinary 13.9 14.5 15.3 16.3 Total Non-suburban 29.2 30.8 68.4 74.3 $ Includes Executive Class. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2012-13 21 Passenger Service Improvements During the year 2012-13, Indian Railways introduced extended the run of and increased the frequency of many trains, as given below : Trains Runs Frequency Total Food Plaza at Andheri Station. Western introduced extended increased Railway Non- 236 including 99 Single 38 trains 373 suburban 34 MEMU/ including 14 (single) DEMU MEMU/DEMU includiung 6 DEMU Suburban 130 (single) 25 (single) 2 (single) 157 Total 366 124 40 530 Catering Services A new Catering Policy 2010 was issued on 21.07.2010 IRCTC Food Plaza at Chennai Central which has revised the role of agency for management of catering Station, Southern Railway services on IR. IRCTC would continue to be a service provider to the IR and is responsible for managing the premium and high end outlets like Food Plazas, Food Courts and Fast Food Units; and institutional catering outside the Railways. During 2012-13, Catering facilities were provided through: Static Catering units - 10,149 Pantry Cars/Mini pantries - 306 pairs of trains Tourist Facilitation Centre at Mysore Station Train side vending - 150 trains (which was awarded Tourist Friendly Railway Departmental catering units - 352 Station Award of Union Ministry of Tourism in March, 2013) Catering units under IRCTC - 215 Private/Licensee operated units Under Zonal Railways - 9,903 Private/Licensee under IRCTC - 135 Food Plazas/Fast Food Units/Food Courts - 117 Automatic Vending Machines - 620 Jan Ahaar Units ( low cost/economy) - 51 The sales turnover of departmental catering units during the year 2012-13 rose to `271.83 crore from `250.11 crore in the previous year and licence fee realized from the catering/ Water cooler at a station, South Eastern vending contractors was `229.77 crore in 2012-13 against Railway `220.54 crore in 2011-12. 22 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2012-13 Rail Tourism Ministry of Railways has taken several important initiatives to promote tourism in the country. These include introduction of new tourist train services on popular tourist circuits in different regions of the country to offer one week’s fully packaged rail travel itinerary inclusive of travel, accommodation, on board catering, on-board and conducted sightseeing tours at the destinations. IRCTC tourism portal www.railtourismindia.com An exterior view of Maharaja Express train provides one- stop solutions to passengers’ travel and tourism requirements including tour packages, special trains, Bharat Darshan, Cab Rentals, Hotel Bookings etc. Luxury Tourist Trains on IR-At a Glance Name of Intro- Joint No of Period of No. of days Itinerary/Itineraries. train duced Venture coaches operation in Palace on 1982 IR & RTDC 22 (including Sep. to April 7 nights - New Delhi Wheels 14 saloons, 2 8 days Jaipur dining cars a Sawai Madhopur spa car and a Chittaurgarh lounge car) Udaipur Jaisalmer Jodhpur Bharatpur Agra A panoromic view of a Train passing through New Delhi Deccan 2007 IR & 21 (including Oct. to April 7 days Itinerary 1 Maharashtra Itinerary 2 Pan India Cantilever bridge on Southern Railway Odyssey Government 12 passenger Maharashtra –Goa Mumbai of cars) Goa round Mumbai Aurangabad (Ellora) Maharashtra trip starting Sindhudurg Ajanta Wednesday. Goa Udaipur Vasco Sawai Madhopur Kolhapur- Jaipur Aurangabad(Ellora) Agra Jalgaon-(Ajanta) Delhi & back Nasik Pan India Mumbai. itinerary – 7 nights from Wednesday Golden 2008 IR & KSTDC 18 Sep. to 7 days Bengaluru Bangalore Chariot -thematically March Karnataka Goa Mysore Chennai designed and Karnataka- Hassan Pondicherry coaches Tamil Nadu and Hospet Thanjavur Kerala Badami Madurai Goa Trivandrum Bengaluru Alleppey Ernakulam Bengaluru Royal 2009 IR & RTDC 22 (including New Delhi Rajasthan 14 passenger Jodhpur A view of Maharaja Express Rang Mahal on Wheels car, one bar car Oct. to April 7 nights-8 days Udaipur one gym cum Chittaurgarh Restaurant spa car) Sawai Madhopur Jaipur Khajuraho Varanasi Agra New Delhi Maharaja 2010 IR & IRCTC 23-including Sep. to April Pan India Itinerary 1 Itinerary 2 Itinerary 3 Express 15 passenger Itinerary of 1.New Delhi 1. Mumbai 1.New Delhi coaches, 7 nights/8 days 2. Agra 2. Bhusawal 2.Jaipur and 3 nights/ 3.Sawai 3. Udaipur 3.Sawai 4 days Madhopur 4. Jodhpur Madhopur 4. Jaipur 5.Bikaner 4.Fatehpur Sikri 5. Bikaner 6.Jaipur 5.Agra 6. Jodhpur 7.Sawai Madhopur 6.Gwalior 7. Udaipur 8.Fatehpur Sikri 7.Khajuraho 8. Mumbai 9.Agra 8.Varanasi 10.New Delhi 9.Lucknow 10.New Delhi Itinerary 4 ( from Itinerary 5 from Sunday Wednesday) 1.New Delhi 1.New Delhi 2.Agra 2.Agra 3.Sawai Madhopur 3.Sawai Madhopur 4.Jaipur 4.Fatehpur Siikri 5.New Delhi An exterior view of Deccan Odyssey train (with 5.Jaipur 6.New Delhi an attendant) INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2012-13 23 Palace on Wheels This train was introduced in 1982. After gauge conversion, a new BG rake was introduced from 1996. This luxury tourist train is fully vestibuled, centrally air-conditioned and completely self-sufficient and comprises 14 saloons, 2 dining cars, a Spa A veiw of Deccan Odyssey Peshwa II car and a lounge car, comprising of 22 coaches. Saloons: The Restaurant saloons are named after the former Rajput States and evoke visions of the royal kingdoms. Each saloon has 4 coupes, done in colours characteristic of that State and highlighted by the emblem of the erstwhile States. Each compartment has an attached bath with running hot/cold water and showers, built- in wardrobes, overhead and night lamps, piped music, reading light and wall-to-wall carpeting, etc. At the end of each coach there is a separate lounge where passengers can relax when they wish to move out of their bedrooms. An interior veiw of Palace on Wheels Restaurant Dining Cars: The Maharaja and Maharani Restaurants offer seating arranged in groups of two and four near the window. Chefs in the attached pantry prepare gourmet continental and Indian specialties with emphasis on the cuisine of Rajasthan. Deccan Odyssey Deccan Odyssey luxury train, introduced in 2007, is one An interior veiw of Palace on Wheels of the ambitious projects of the IR and Maharashtra State.
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