SPRING 09 t EDGE 1 Contents SPRING 2009 Commander’s Corner

CS season is quickly approaching. As Soldiers and Civilians relocate, the Benelux will lose Psome of its greatest resources, but in their place, new faces and new talent will arrive. The transient Army makes us strong. Our tenured personnel move on and share the knowledge they gained working in support of NATO, while our new arrivals bring their Kevin Downey Kevin Thad Moyseowicz Pierre-Etienne Courtejoie own experiences to help the Benelux transform. Throughout this issue of the Edge, you will see how Our People Local Support Training our people shine. From Noncommissioned Officers We Need You We Care We’re Partners to Department of the Army and Host Nation Civil- 4 2009: Year of the NCO 18 euReport 32 First Responders ians, each plays an integral part in our day-to-day Diversity strengthens 20 Suicide Stand Down Military Police throughout operations. Noncommissioned Officer The Benelux reaches out to the Benelux work with local This year, the Army is honoring our enlisted leaders Corps at the Benelux help all uniformed personnel officials to save lives by naming 2009 – The Year of the NCO. IMCOM- Europe’s newest Command Sergeant Major paid a visit 7 NCO Spotlight prevent suicide 34 A Training First to our garrisons to meet our noncommissioned officers 9 Banner Year for NCOs 21 American Family Action Plan Air Force partners and to understand life in the Benelux. Read how she is working with Command Sgt. Maj. Ralph 10 Host Nation Employees Servicemembers, spouses, with Benelux and the Ford to enhance the NCO Corps, recognize our outstanding leaders and to inform the public The locals who have spent teens work to enhance the Netherlands to conduct about how they make us Army Strong. decades supporting the U.S. Benelux from the bottom up necessary crash drills I’ve been blessed to serve for 30 years in the U.S. Army, but we have host nation employees military and NATO 25 Students Conduct VTC 37 Road to War who have given 30, 35 even 42 years of their lives to support America’s efforts abroad. In 2009 13 Benelux Recognizes Best Technology allows SHAPE New Alliance Training alone, nearly 65 host nation employees will have served our garrisons for 30 years or more. Their dedication to duty, to serving a nation other than their own will never go unnoticed. 2008 Civilians of the Year Elementary students to share Area hosts first multi- It’s because of our personnel who use ingenuity and creativity to get the job done that our Big Will Henry 14 projects with Fort Hood unit training exercise to Family programs continue to reach new heights. Our schools are breaking cultural barriers A gentle giant who impacts 28 Saving with VAT prepare a task force for its through the use of technology. Our health clinics are providing customer care for those faced hundreds at Brussels The steps to get back money mission downrange and to with emergencies in foreign lands. And our Soldiers are executing new training techniques that 16 Memories of WWII on major purchases hone tenant units’ mission have never been conducted in the Benelux. A personal account of the war 30 Health Care Alternatives essential task lists Finally, we need each and every one of you to make the Benelux great, and on the heels of Army-wide suicides reaching new heights, it’s important that you all are aware of the current Suicide Stand Down. We’re a unique Family in the Benelux, and with that distinctiveness comes COMMANDERS challenges. Keep an eye on your fellow Servicemember and coworker. Take time to listen. And Col. James P. Drago - USAG Benelux Lt. Col. Darin S. Conkright - USAG Brussels Lt. Col. Fern O. Sumpter - USAG Schinnen Lt. Col. Brian S. England - Chièvres Garrison if required, take action! On the cover PUBLIC AFFAIRS OFFICERS EDITORIAL STAFF Marie-Lise Baneton - USAG Benelux Christie Vanover - Editor As the handlineman, Senior Airman Bradley Thomas Budzyna - USAG Schinnen Kevin Downey - Writer Fear leads the charge against a fuselage Christie Vanover Thad Moyseowicz - USAG Brussels Sarah J. Schmidt - Writer Cis Spook - Chièvres Garrison COL JAMES DRAGO engulfed in flames. Fear and other members The Benelux Edge is an authorized unofficial news magazine published under the provisions of AR 360-1 for members of the Department of Defense. Contents of the Benelux EDGE are not necessarily the official views of the 309th Airlift Squadron trained on the of, or endorsed by, the U.S. Government, Department of the Army or the USAG Benelux. The Benelux Edge is a USAG BENELUX COMMANDER free quarterly publication distributed throughout the Benelux. Editorial content is edited and provided by USAG simulator at the Woensdrecht Firefighting Benelux, USAG Schinnen, USAG Brussels and Chièvres Garrison Public Affairs Offices. It is published by the Public Affairs Office, USAG Benelux, Unit 21419, APO AE 09708. Telephone (0032) 068-27-6123/DSN 361-6123; Training Facility in the Netherlands. See fax DSN 361-5106. Printed circulation is 3,000. Submissions are welcome, but will be edited for accuracy, brevity, story on page 34. clarity and journalistic style. Submissions are due on the first day of the month, one month prior to publication date. USAG Benelux is a direct reporting garrison to the Installation Management Command-Europe. 2 EDGE t SPRING 09 SPRING 09 t EDGE 3 “Noncommissioned officers put integrity into everything they do.” 2009 Kevin Downey Command Sgt. Maj. Ralph Ford shows Command Sgt. Maj. Tracey Anbiya Year around the new training area on Chièvres Air Base.

Soldiers. The NCO has been the backbone of the Army demographics have shifted over the years. of the NCO and will always be that backbone of the Army.” “Much of the success that we have in the Army is Ford recalled when he first pinned on his chevrons. from the diversity of ideas and personalities working

By Christie Vanover t USAG Benelux Public Affairs “I think I was wowed by it for the fact of, as a special- together to achieve the mission,” said Anbiya. “I think ist, you look at those other leaders, those NCOs, and that when we embrace diversity, we create a stronger you say, ‘I want to be an NCO.’ And you always have and more efficient team.” that particular one. ‘I want to be like that NCO.’ NCOs throughout the Benelux and across the Army “So when I first made sergeant, I remember just walk- are charged with the mission of promoting diversity ing and looking in the mirror and saying, ‘Gosh, I’m to their fellow Soldiers, Family members and the local an NCO,’ said Ford. community through Equal Opportunity programs. It takes the average recruit about four years to become Sgt. 1st Class Lee Leggett, in addition to his primary As young men and women enter the Army, they’re taught discipline, an NCO, and that accomplishment is what the Year duties in the operations section, volunteered to serve of the NCO is all about. The program’s goals are to as the Equal Opportunity Leader for the U.S. Army self-confidence, endurance – the skills it takes to be “Army Strong.” enhance, recognize and inform. NATO SHAPE Battalion. As such, he coordinates ob- Recruitment numbers are at the high- not really sure about what your long- recognizing our NCOs for their con- “Through the enhancement, we are looking at the servances for events like Black History Month. est they’ve been in years, nearing 105 term goals are.” tributions, as far as what they’ve done pride, the physical fitness, leadership development and He said he does it to educate Soldiers. “It keeps the percent of the projected goal for the Command Sgt. Maj. Ralph Ford, for our Army…I think as our junior those other programs that sustain and grow our Non- heritage of diversity in the Army alive.” current fiscal year. Of those new re- said the Year of the NCO changes that. enlisted Soldiers see that and recognize commissioned Officer Corps,” said Anbiya. Because of the Benelux’s remote locations, the garri- cruits, nearly 84 percent will serve as “It gives them that long-range goal of that, they understand the important “This year we’ll also recognize the commitment, sons and tenant units have NCOs serving as EO Lead- enlisted Soldiers. wanting to become a noncommissioned roles of noncommissioned officers and the dedication and the service of our noncommis- ers who rotate planning the community events. “When I joined the Army 25 years officer because they see exactly what the it will make them aspire to want to be sioned officers. And we’re also looking to inform the “The NCOs play a role in it because we are the educa- ago, I knew it was an opportunity to noncommissioned officer is all about,” an NCO.” American people of what we do as noncommissioned tors, the trainers, the mentors,” said Ford. better myself,” said Command Sgt. said the USAG Benelux Command Ser- Anbiya said NCOs play various roles officers in this Army.” Equal Opportunity in the Benelux is about more Maj. Tracey Anbiya, IMCOM-Europe’s geant Major. in the Army. “They are leaders. They are From Corporals to the Sergeant Major of the Army, than skin color and gender. “Here in the Benelux, we’re senior noncommissioned officer. “but “I think they will get motivation – that mentors. They are coaches. They teach. the make-up of the NCO corps is diverse. Although not just Army. We have Air Force located here. We just like past and future NCOs, you’re motivation to excel,” he added. “We are They train. They’re advocates for their the majority of enlisted Soldiers are white males, those have Navy located here, and when we do things here uuu

ARMY NCO – No One is More Professional than I... www.army.mil/yearofthenco

CPL Bryan Neice SGT James Dillabaugh SSG Peter Bouck SFC David Giddens MSG Noel Rodriguez 1SG Federico Abreu U.S. Army NATO USAG Schinnen USAG Brussels USAG Brussels U.S. Army NATO HHC USAG Benelux SHAPE Battalion SHAPE Battalion 4 EDGE t SPRING 09 SPRING 09 t EDGE 5 “The NCO has been the backbone of the Army Tradition, Mission and will always be that backbone of the Army.” Link NCO and K9 Colleague

By Tom Budzyna t USAG Schinnen Public Affairs

Christie Vanover Command Sgt. Maj. Tracey Anbiya “Work hard; take the good with the bad and never forget Headquarters Company, 1st Battalion, 12th Cavalry Regi- your roots because part of being an NCO is never for- ment, Fleming and Max support Special Forces and infantry in the Benelux, we do it as Servicemembers, regardless of what branch of service we’re getting where you came from,” said U.S. Army Staff Sgt. units by finding improvised explosive devices, spotters, snip- in,” said Ford. Malcolm John Fleming. “It will help you on the path of ers or anyone who intends to harm fellow Soldiers. “We’re pushing this campaign as the Army, as in the Year of the NCO, but the duties leading Soldiers.” “There’s nothing like seeing the enemy tremble at the sight and the responsibilities of an NCO, whether it be Army, the Air Force, the Navy or That’s part of what being an NCO in America’s Army of a military working dog,” said Fleming. “Soldiers I’ve met even the Marines, is practically about the same,” he added. “That is accomplishing the means to Fleming, who is assigned to Headquarters Detach- here in Iraq have gone out on missions knowing that my job organizations’ missions, and also the care and welfare of your junior enlisted.” ment, USAG Schinnen and is now deployed to Iraq as a is to ensure their safety. We all come from different walks of As Anbiya toured the garrisons within the Benelux and met senior NCOs from Combat Tracker with his dog, a Czech Shepherd, Max. life, but our common bond is to complete the mission and America’s sister services, she saw the similarities Ford was referring to. “What I found Fleming volunteered to endure a nine-week Combat come back safe.” is that they share the same concerns that we noncommissioned officers share in the Tracker Dog Training course that, once completed, required The Secretary of the Army has proclaimed 2009 as the Army,” she said. his tour downrange. The initial training, which takes place Year of the NCO, and Fleming is part of a tradition that “Here in the Benelux, as we go and we put the Army NCOs out there, patting them in Denver, Indiana and Yuma, Arizona, brings a Soldier and heralds the U.S. Army NCO Corps as a “national treasure,” on the back, rewarding them, letting them know what a great job they’ve been doing, a dog together to learn how to predict and respond in a the “backbone of the Army” and the “boots on the ground” we need to also do this in the community for our other services,” said Ford. battlefield environment and conduct basic, intermediate and that express the will of an entire Nation. Anbiya agreed. “Noncommissioned officers put integrity into everything they do.” advanced tracking over varied terrain. “It’s nothing new,” said retired Sgt. 1st Class Kevin R. “I enjoyed learning how to read and understand my dog’s Mutchler, now the installation safety officer for USAG behavior while tracking,” said Fleming. Now, deployed with Schinnen. “I first heard NCOs called the ‘backbone of the Army’ in the 1980s and, now, it’s great that the All U.S. Army Enlisted Soldiers USAG Benelux Enlisted Soldiers Army has designated the Army NCO as a theme Male Female Total Male Female Total for an entire year. It’ll help focus and explain the White 64.2% 40.9% 61.1% White 66.2% 1.4% 67.6% value of an NCO’s service. In fact, the pride in Black 18.5% 37.9% 21.1% Black 16.9% 8.5% 25.4% knowing that I was part of the NCO Corps kept Hispanic 11.6% 13.3% 11.9% Hispanic 4.2% 1.4% 5.6% me going and enabled me to continue a profes- Asian 3.2% 4.4% 3.3% Asian 0% 0% 0% sional, rewarding life.” Other 2.5% 3.5% 2.6% Other 1.4% 0% 1.4% Between our Nation’s today and tomorrow Total 86.8% 13.2% 100% Total 88.7% 11.3% 100% stands the U.S. Army Corps of NCOs. Fiscal Year 2008 Army demographics, according Current USAG Benelux demographics, according “NCOs are a reflection of their Soldiers,” said to the Department of the Army Deputy Chief of to the USAG Benelux Equal Opportunity Advisor. Fleming. “It is all about shaping young men and Staff of Personnel Web site. women to train for combat, be leaders in their communities and strong, positive influences in their family life. If Soldiers do all those things, then the NCOs have done their job.” Sgt. 1st Class Axe Fontenot, the first sergeant for HHD, USAG Schinnen, said, “Flemming is a great NCO. USAG Schinnen misses him here in the Netherlands but we know that he’s performing an important mission downrange. We want him to stay safe and we look forward to his safe return.” Fleming turns 30 years old this year and has been serving in the U.S. Army since 1998. Flem- SGM Gordon Walker CSM Ralph Ford SMA Kenneth Preston ing deployed in December 2008 and expects to 650th MI Group/ACCI USAG Benelux U.S. Army return within the year. 6 EDGE t SPRING 09 SPRING 09 t EDGE 7 The NCO Creed Tom Budzyna No one is more professional than I. I am a Noncommissioned Officer, a leader of Soldiers. As a Noncommissioned Officer, I realize that I am a Faces of Schinnen – USAG Schinnen NCOs unveil a banner that will be displayed throughout 2009 – the Year of the NCO. member of a time honored corps, which is known as “The Backbone of the Army.” I am proud of the Corps of Noncommissioned Officers and will A Banner Year for Army NCOs at all times conduct myself so as to bring credit upon the Corps, the Military Service and my By Tom Budzyna t USAG Schinnen Public Affairs country regardless of the situation in which I find myself. I will not use my grade or position to attain “NCOs are the keepers of our standards. From the recruiting station to basic pleasure, profit or personal safety. training to combat zones; civil affairs to medicine to logistics; natural disaster Competence is my watchword. My two basic responsibilities will always be uppermost in my assistance to graveside attendance at Arlington.” mind – accomplishment of my mission and the USAG Schinnen NCOs kicked off American people of the roles, respon- The history of the NCO Creed, a welfare of my Soldiers. I will strive to remain the Year of the NCO with a special sibilities and the quality of service of description of how the “backbone of technically and tactically proficient. I am aware event in the garrison’s Activity Center our NCO Corps. the Army” measures up to professional of my role as a Noncommissioned Officer. I will Feb. 26, which included presentations Echoing the words of the procla- soldiering, was also explained and fol- fulfill my responsibilities inherent in that role. All of NCO history, a specially designed mation, Brown said, “NCOs are the lowed by a ceremonial cake cutting Soldiers are entitled to outstanding leadership; I banner and a video presentation. keepers of our standards. From the and unveiling of a “Faces of Schinnen” From the presentations, to the buf- recruiting station to basic training to banner that will be displayed through- will provide that leadership. I know my Soldiers fet lunch, and from the banner design combat zones; civil affairs to medicine out 2009. and I will always place their needs above my own. to the production of the video – the to logistics; natural disaster assistance The NCO Creed also was the “sto- I will communicate consistently with my Soldiers NCOs did it all in the true can-do, to graveside attendance at Arlington; ry board” for the video directed by and never leave them uninformed. I will be fair make-it-happen spirit of soldiering. whether Active, Guard or Reserve take Brown, including the NCOs of USAG and impartial when recommending both rewards USAG Schinnen Command Sgt. Ma- the lead. Hence the phrase, Sergeants Schinnen, and produced with the help and punishment. jor Mary L. Brown led by reading the take the lead!” of retired Air Force Tech. Sgt. John R. proclamation declaring 2009 as the Year Following this introduction, USAG Glantz. Officers of my unit will have maximum time of the NCO, an initiative that is very Schinnen NCOs led garrison personnel The video can be seen on the Ameri- to accomplish their duties; they will not have to clear in its purpose: to enhance NCO’s through a time capsule of NCO history, can Forces Network or on the USAG accomplish mine. I will earn their respect and education, fitness, leadership develop- courage and sacrifice. Schinnen Web site. confidence as well as that of my Soldiers. I will be ment and pride in service through the NCOs were selected to make a pre- Since 1775, the Army has set apart loyal to those with whom I serve; seniors, peers implementation of programs and poli- sentation on the history of the NCO its NCOs from other enlisted Soldiers and subordinates alike. I will exercise initiative cies that support the sustainment and ranks, the uniform, Congressional by distinctive insignia, expectations and growth of the NCO Corps. Medal of Honor recipients from World responsibilities. Historical and daily ac- by taking appropriate action in the absence of The Year of the NCO recognizes the War II, Archer T. Gammon; Vietnam, counts of “life as an NCO” are exempli- Tom Budzyna orders. I will not compromise my integrity, nor my leadership, professionalism, commit- 1st Sgt. David H. McNerney; Somalia, fied by acts of courage, dedication and moral courage. I will not forget, nor will I allow ment, courage and dedication of the Sgt. 1st Class Randall D. Shughart; and a willingness to do “whatever it takes” my comrades to forget that we are professionals, Noncommissioned Officer Corps. Operation Iraqi Freedom, Sgt. 1st Class to complete the mission. Noncommissioned Officers, leaders! Army-wide, the initiative will strive Paul R. Smith; as well as the top NCOs The NCOs of USAG Schinnen to better inform and educate Con- serving today in Afghanistan and as the kicked-off this special year in this Sgt. 1st Class Delisa M. Adams tells the story of Staff Sgt. Archer T. Gammon, a WWII NCO awarded the Congressional Medal of Honor. gress, government institutions and the Sergeant Major of the Army. tradition.

8 EDGE t SPRING 09 SPRING 09 t EDGE 9 Thad Moyseowicz

Decades USAG Brussels Host Nation Employees with more than 30 years of service. From left to right: Alberto Mantile (39 years), Reuben “Mike” Pain (36 years), Hugo Hernalsteen (33 years), Anne Wydouw (31 years), Karel Pauwels (31 years), Leon Dillien (31 years) greatest countries in the world.” vations at the Brussels American School. ing his job in Antwerp and moving into of Dedication Hindricq has also recently retired and He turned the one NATO Support Activity the private sector, Pauwels came back to Host Nation Employees Serving America was presented his cased flag. For 39 years, building on USAG Brussels into four. He the U.S. Army. He is DPW’s Team Leader By Christie Vanover t USAG Benelux Public Affairs he oversaw the development of what the consolidated the USAG Schinnen facilities in Brussels.

Christie Vanover Benelux is today. on the Emma Mine complex and built up “I came back because my heart was in After his time as the Chief of the Me- new commercial facilities. it and because working for the Army was chanical Branch, he was the Chief of Utili- “I believe that I work for this organiza- organized in a way I didn’t see outside. ties, the Chief of Operations and Mainte- tion 24 hours a day 7 days a week. They can Here, we have a say in what we do,” he nance and finally the Technical Director of call me anytime. I feel when I am behind said. “The Army has been good to me and Public Works. In addition to restoring and the desk or being at home, it’s the same my family.” renovating the buildings and roads on the thing,” he said, but added that he couldn’t Femer, who now works at the fitness cen- Caserne Daumerie, Hindricq was involved do any of it on his own. “It’s important ter at USAG Schinnen, loves her job, teach- in dozens of construction projects, includ- to have good people working for you. By ing four workout classes a week. “Here I ing all of the Benelux’s housing areas and myself I couldn’t do it. know almost the whole compound. If they the construction that is ongoing today. “All the DPW employees really perform workout, I know them.” Some of his most challenging times were in an absolutely outstanding way. Some She’s most proud of one of her current in the 1990s. “There were major problems people don’t understand the time and students who hates working out but comes with the roofs. We had to evacuate at least energy they give everyday to support the three times a week. “For years, she’s said five buildings,” he said. “We moved DOL to Families and Soldiers,” he said. she still hates it, but she said because of me a tent, the commissary to a tent, the PX to Anne Tonneau, Hindricq’s secretary of she’s still coming.” Courtesy Photo Courtesy temporary facilities and the aircraft to tem- 15 years and a Host Nation Employee for From strengthening the physical foun- p Annie Taylor (right) early in her career. porary facilities. It was a nightmare because 40, said that those good employees are dations of garrison personnel to the bed- u Upon Annie Taylor’s retirement after 40 years of service, everything happened in such a short time.” quickly retiring. She said last year alone 10 rock of each installation, the host nation the Benelux presents her with a cased American flag. The following decade, he said he had people from DPW retired, and according workforce has had a positive impact on even more projects, as is evident by the to figures from CPAC, about 18 percent of the U.S. Army. They are literally the foundation of the “It was not easy for me to work at the goals, the four continued to find happiness numerous new facilities at each garrison. DPW employees have served for 30 years “I think all the local national people Benelux. They are among those responsible beginning,” she said. “It was a good lesson through their different U.S. jobs for more He rattled off a list, “Money came for or more. who work for the U.S. Army are very hard for the construction of its buildings, the for me, and I learned a lot of English. It’s than three decades. new barracks. Money came for new com- “When I started here, I never thought workers,” said Taylor. management of budgets and the health and like an American coming to Belgium and Taylor moved around from the Engineer missary. Money came for the hotel, new I would stay so long because I didn’t Hindricq agreed. “It has been a plea- wellbeing of its people. working in a place that speaks French. I Division to Internal Review and then even- library, new fitness center, new access point know they [the NATO/SHAPE Support sure for me to serve as a Technical DPW, Host Nation employees from Belgium was nervous.” tually to the Directorate of Resource Man- gates, sports field, new post office, restora- Group] would stay so long. For me, it’s especially with the outstanding men and and the Netherlands have given decades to Two years later, J.P. Hindricq came on agement where she finished her career as a tion of the runway, high voltage cable.” good,” she said. women who serve this very demanding the U.S. organization, but for many, retire- board. After serving in the Belgian Army, management analyst after 41 years. And those were just projects at Chièvres. Pauwels, with 31 years, and Femer, with community. Some highly qualified people ment is on the horizon. Hindricq was working for a university “I was very proud to work for the U.S. He also coordinated and supervised reno- 34, don’t plan to retire just yet. After leav- are behind me.” The U.S. Army began operating in Bel- when a former coworker told him about Army for so many years,” she said just Christie Vanover gium in 1967 when NATO relocated from an engineer job at the Air Base. days after her retirement. “We are like a France. At the time the NATO/SHAPE Throughout the 1970s, he was the Chief family.” Support Group was established, many lo- of the Mechanical Branch where he was re- Taylor was presented with a cased Ameri- cals took advantage of the influx of jobs. sponsible for the maintenance and repair can flag by Col. James Drago, the garrison Annie Taylor was 19 years old. She had of what he said was an installation in very commander. She was the first Host Nation quit school and was looking for a job in poor condition. employee to receive the flag upon retire- Brussels. Her father had found a job at While he was setting the groundwork for ment, as part of a new tradition within the Chièvres Air Base working on telephones, many improvements to come, Lea Femer Benelux. and she decided to see if she could find em- began working at the maintenance shop “I was so impressed,” she said. “For me, ployment there, as well. In May 1968, she in the Netherlands, at what is now USAG it is an honor to receive the American flag. was hired on in the Engineer Division. Schinnen and Karel Pauwels began his ca- I will remember that all my life because it’s Taylor admitted that her English was not reer working for the U.S. Army with the coming from a big nation. It’s coming from very good and that she struggled with the 10th Combat Equipment Company lo- the Army. That’s the Army that defended Photo Courtesy technical words that were often discussed cated near Antwerp. our country and defended other people. p JP Hindricq, a Belgian National, receives recognition, by engineers. Although all had separate dreams and It’s very important. For me, it’s one of the back in the ‘70s, for his commitment to the U.S. u As the Technical Director of Public Works for the USAG 10 EDGE t SPRING 09 Benelux, JP Hindricq is surrounded by plans and maps SPRING 09 t EDGE 11 that are the foundations of the garrisons. Christie Vanover Civilians Named Benelux’s Best TOP BENELUX CIVILIANS CREDIT TEAMWORK FOR INDIVIDUAL SUCCESS

U.S. Army Garrison Benelux leadership in administrative procedures such as in- publicly recognized their top civilian em- and out-processing, among other tasks. By Kevin Downey ployees of the year for sustained, superior “The most important aspect of my job t USAG Benelux Public Affairs performance during the command’s bian- would be helping customers the best that I nual awards ceremony. can,” Lewis said. “I get instant gratification + The 2008 Civilian of the Year award was by providing superior customer service.” broken down into three categories: super- She said this award recognizes the hard Years visor, technician and laborer. work, tireless effort and extraordinary cus- Sean Lehane, chief of plans and opera- tomer service that her department offers tions for Directorate of Plans, Training, on a daily basis for military members, re- of Service Mobilization and Security, was named tirees, civilians and military spouses. top civilian supervisor of the year. Daro- "Darolyn brings to the CPF a refresh- lyn Lewis, a personnel service technician ing combination of pleasant enthusiasm Years Name Garrison Organization Years Name Garrison Organization for Directorate of Human Resources, for the care of our customers and a strong Kevin Downey 342 Yves Droulez 0Benelux DPW 34 Thea Kollee Schinnen PMO received the top technician award. Will loyalty to our mission and the rest of the 42 Wauter Vermeulen Schinnen Driver’s Testing 34 Viviane Dehon Benelux DOL Ploum, central issue facility manager for team,” said Joe Troxell, Central Process- 41 Claire Leonard Benelux DOL 34 Freddy Vincent Benelux DPW U.S. Army Garrison Schinnen’s Director- ing Facility supervisor. “She is thoroughly 41 Jos Moonen Schinnen DPW 34 Francoise Dieryck Benelux DPW ate of Logistics, was awarded top laborer. knowledgeable and practiced in every 41 Annie Taylor Benelux DRM 34 France-Marie Deneyer Benelux DOL “It’s important to recognize their extraor- aspect of our customer service operation Civilian Supervisor of the Year Sean Lehane 41 Alan Gent Benelux IR 34 Luc Moulin Benelux DPW dinary work over the past year,” said USAG – the result of diligent study and an eager- 41 Martine Doyen Benelux DMWR 34 Lea Femer Schinnen Fitness Center Benelux Commander Col. James Drago. ness to participate in every task. 41 Anne Tonneau Benelux DPW 34 Andre Lefèbvre Benelux DPW “When we reflect on why this garrison is “She is a model employee, providing to 41 Brigitte Minacapelli Benelux DHR 33 Yves Macquet Benelux DOL a great place to be, we start right here with all she meets a clear example of the success 41 Monique Ronsijn Benelux DPW 33 Hugo Hernalsteen Brussels DOL the contributions of these three.” of technical proficiency and genuine care 41 Danuta Pastuszinsky Benelux DPW 33 Colette Van Eckenrode Benelux DOL The top employees credited teamwork for customer needs,” he added. 40 Andree Kot Benelux DPW 33 Philippe Poriau Benelux DPW among their colleagues as the reason for Ploum, a host nation employee, has 39 Michelle Nisolle Benelux DOL 33 Christian Thyssen Benelux DOL their individual success. worked in Schinnen for nearly 19 years. “This award is an indication of He is in charge of issuing equipment and

39 Jean-Pierre Harvengt Benelux DPW 32 Arlette Durieux Benelux DOL Ngwarima Mutunhu uniform items to the deploying Soldiers, 39 Jean-Pierre Hindricq Benelux DPW 32 Patrice Grard Benelux DPW DPTMS’s success,” Lehane said. “I’m just the face of it. The success belongs to Airmen and Sailors of nine units in his 39 Alberto Mantile Brussels DOL 32 Ginette Deleenher Benelux DPW my department for their top-notch effort command’s area of responsibility, which 39 Marie Delmotte Benelux DMWR 32 Nancy Jacobs Benelux DOL day-in and day-out.” totals about 340 Servicemembers. 39 Mireille Lefrancq Benelux DHR 32 Isabelle Jambe Benelux DRM Lehane’s department ensures all USAG “I always thought I shouldn’t get extra 39 Giuseppa “Pina” Artale Benelux DMWR 32 Patrick Bollaert Benelux DOL Benelux-level operations are developed for just doing my job,” Ploum said. “I al- 39 Marie-Jeanne Jaivenois Benelux DES 31 Anita Jonniaux Benelux DOL ways try to do my best because I feel lucky Civilian Technician of the Year and executed, and it assists indirect report- Darolyn Lewis 38 Roger De Smet Benelux DOL 31 Anne Wydouw Brussels DPW ing garrisons in executing their missions. to have this job. I guess I just really enjoy 38 Michel Jaivenois Benelux DOL 31 Karel Pauwels Brussels DPW “Mr. Lehane brings motivation and this job.” 37 Robert Dalgliesh Benelux PAIO 31 Christian Boisdenghien Benelux DOL drive to this organization,” said Maj. Sonja His supervisor, Henry White, said he 37 Albert Echternach Schinnen BMCT 31 Didier De La Motte Baraffe Benelux DPW Dyer, director, DPTMS. “He came to us isn’t surprised Ploum was chosen for this 37 Christian Cuvelier Benelux DPW 31 Leon Dillien Brussels DMWR with a depth of knowledge in his field and award. 37 Anne-Marie Heusschen Benelux DRM 30 Nadine Bertrand Benelux DOL brings it to the table with every mission “His biggest asset is attention to detail,” 36 Agostino Asnicar Benelux DOL 30 Marina Severens-Weyers Schinnen DPW small and large. More importantly, when White said. “If you were to take a picture 36 Reuben “Mike” Pain Brussels DPTMS 30 Marianne Maesen Benelux DOL he does not know about something, he of his area, that explains it. He’s always 36 Jan Maessen Schinnen DRM 30 Edo Pitton Benelux DOL takes the time to research and makes sure worked this way.” Ngwarima Mutunhu 35 Robert Carette Benelux DPW 30 Christophe Fontaine Benelux DOL we are doing things to standard, every Drago said the award winners are a 35 Freddy Luc Benelux DOL 30 Werner Schmetz Schinnen DOL time. His motivation, attention to detail great example of the civilian workforce’s 30 Alain Tresignies Benelux DPW and high standards influence everyone – overall contribution to excellence in the 30 Christian Vandevelde Benelux DPW whether you work for him, with him or Benelux community. around him.” “These are the people leading from the The USAG Benelux Host Nation employees who will have 30 or more years of service to the U.S. government by the end of 2009. Lewis works in the organization’s Cen- front, and it’s important they get the rec- Source: Directorates and the Civilian Personnel Advisory Center. Civilian Laborer of the Year tral Processing Facility, assisting customers ognition they deserve,” he said. Will Ploum 12 EDGE t SPRING 09 SPRING 09 t EDGE 13 SPRING 09 t EDGE 13 Brussels’ Own “Big Will” Henry helps Mike Ryan, the defense ad- visor to the U.S. Mission to the European Union and a member of the Senior Executive Service, through a routine. By Thad Moyseowicz

t USAG Brussels Public Affairs “Big Will treats everybody, and Thad Moyseowicz

TAKE A LOOK AT WILLIAM CHARLES HENRY, AND IT’S IMMEDIATELY APPARENT I mean everybody, at the gym WHY HIS MONIKER IS “BIG WILL.” At 6 feet 9 ½ inches, the East Orange, N.J., native with the same high standard.” “Working tends to dominate those around him at his work place, the USAG Brussels Fitness Center, where he serves as Assistant Facility Director. with him and ‘GentleTo dominate can imply intimidation, but anyone who’s met thisGiant’ former professional basketball having him player will immediately understand that there’s not a single intimidating bone in his large frame. China and the Philippines. Playing semi-professional basket- Mike Ryan, the Defense Advisor to the U.S. Mission to keep me In fact, Brussels residents, who know and admire Big Will for his unfailing courtesy and cheer- ball confirmed his abilities with the sport, but also brought the European Union and a member of the Senior Executive motivated on fulness, his motivational pep talks as he talks individuals through their workout routines and him face-to-face with his shyness. Service, emphatically agreed. “Big Will respects everybody. his quick and easy repartee with all gym patrons, will be surprised to learn that Henry confesses my personal Although he laughs about it now, he was in agony when, I’m privileged to know him. In fact, working with him and to being a very shy individual. after each game, he was called upon to publically testify. “I having him keep me motivated on my personal fitness goals fitness goals A talented basketball player, Henry left high school for the University of Alabama at Tusca- was just terrified of speaking in public,” he said. has been a life-changing experience for me. With him, it’s has been a loosa, where he played two seasons for the legendary coach C. M. Newton. Professional basketball was beginning its slow rise in Eu- all about the personal touch. He makes all of us who use the life-changing “I really enjoyed my time there,” he said. rope. While today’s NBA ranks include several dozen top- Brussels gym feel special.” Succumbing to the lure of professional basketball, Henry entered the NBA draft, almost – but experience flight European-born players, the sport’s European sponsors Henry insists he’s a very shy person, but allows that the not quite – making the NBA cut and losing his Alabama athletic scholarship in the process. in the 1970s-80s helped popularize the game on this conti- years spent as a professional in a team sport and in jobs that for me.” Unable to afford continuing his college education and faced with the need to earn a living, nent by recruiting U.S.-born talent. literally force him to interact with the public have helped Henry was happy to receive an offer from Athletes in Action, a Colorado-based organization Henry was recruited by Clermont-Ferrand, a professional him cope with his shyness. “Another thing that helps is that working with athletes and coaches to use the platform of sport to help people, worldwide, with team in the south of France, and began a 12-year career with I like to see people around me happy. I guess that makes me questions of faith. a series of teams in France, Portugal, Luxembourg, Guade- have to deal with them.” Henry played basketball for the Athletes in Action team for six months, touring Hong Kong, loupe and Sweden. Despite his success and inspiration to others, Henry wishes While visiting Brussels in the 1986 post-season, Henry he would have been able to complete his college education. met his future wife, Annelise, a French national who at the “I’m proud of what I accomplished as a professional athlete, time worked at the USAG Brussels’ predecessor activity. One but education is the path to success,” he said. thing led to another, and the couple was married in 1990, In that regard, Henry is also a popular figure with Brussels giving Big Will another personal tie with Europe. teens. “Every time I meet one of these kids, the first thing I The couple has 10-year old twin boys, William III and Sha- ask them is how school is going,” he said. quille, both of whom attend SHAPE International School. Brussels teens periodically have opportunities to do volun- It’s a well-known truism that professional athletes have a teer work, such as keep score at evening community intra- finite “shelf life.” Henry retired from professional basketball, mural sports events that Henry runs. and took a position with AAFES in Chièvres in 1998, fol- “I ask their parents how their grades are. I tell the kids they lowed by a position with SHAPE CYS in 2000, helping out can’t work for me if their grades are low; that I won’t be part with youth sports. of their not doing their homework,” he said. While Henry enjoyed his CYS work, he stayed on the USAG Brussels employee, Vince Crepeau, is one of these lookout for adult-oriented sports positions, resulting in a parents whose daughter is positively influenced by Henry. “I position at the USAG Brussels Fitness Center as a Recreation really appreciate Big Will’s candor. He’s right-on, and com- Assistant in June, 2005. ing from someone like him whom she respects, his words “I love my job in Brussels,” he said. In a reference to the top- have a big impact on my daughter.” heavy nature of the Brussels community’s rank structure, Henry Henry’s signature block on his e-mail correspondence fea- noted, “Before I came here, I was warned that I’d be dealing tures a short homily that summarizes his philosophy, “Live with all these stripes, but it’s not been a problem at all.” life to its entirety, it's too short to waste. Respect one an- Community member and Fitness Center volunteer, U.S. other’s differences, and in return, others will respect yours. Air Force Master Sgt. Quest Eperjesi, said the reason is clear. Be good to yourself. Big Will….. Peace.”

Thad Moyseowicz Moyseowicz Thad “Big Will treats everybody, and I mean everybody, at the gym There are words, and there are words, but the many Brus- with the same high standard. He’s always got a nice word for sels community members who know Big Will Henry know USAG Benelux commander Col. James Drago gets his Brussels Fitness Center orientation from Brussels employee "Big Will" Henry. everybody.” he lives those sentiments and teaches them by example. 14 EDGE t SPRING 09 SPRING 09 t EDGE 15 By Ernest R. Peterson

Ernest R. Peterson is a retired U.S. Navy second class petty officer, currently living in northern France. His 21-year Naval career On our way back, along the way, took him throughout Asia and Europe, experiencing World War II on both fronts while not yet out of his teens. Now 81 years old, the we ferried troops from the U.S. to following is a first-hand account of his war memories, told for the first time to his French wife of 53 years Marinette Peterson. Portsmouth, England, and to Le Havre, As Peterson’s wife submitted the story for publication, she wrote, briefly: “Enclosed is what I wrote under Ernest’s dictation. I France. The year was 1944. Le Havre never realised before that my husband was some sort of a hero. Marinette Peterson.” was a shambles. Some of the streets Kevin Downey, USAG Benelux Public Affairs, gathered the memories of Peterson to make this story possible. had been cleared of the rubble by On May 27, 1942, I joined the Navy in Jacksonville, Fla. I was bull-dozers. The inhabitants were seventeen. living underground in their cellars. World War II was a succession of terrible experiences for the I saw a man coming out of the ruins. teenager I was back then. I am glad my children have never known them. He started scrounging around looking USS West Point I hope they never will. Sometimes I feel that all the pain, all the for something. I still wonder what suffering, all the agony that we endured then have helped build a he was looking for. We were allowed to go to a USO that had been established a few better world. But I also get the impression at times that all we did kilometers from the place we were tied up at the foot of a steep cliff. But we had to go has long been forgotten and has come to nothing at all. by bus because of the few Germans that were still roaming around in the vicinity. Some Yet I went all over the world and came across all sorts of people were wounded, some armed. The French Underground was searching the ruins for them. during the war. It taught me to be tolerant to other ways of life The West Point took four trips to Europe in convoys with the Queen Mary and the Queen and I made a point to pass down my attitude to differences to my Elizabeth. The Queen Mary could take in the vicinity of 12,000 troops and their gear. children. The Queen Elizabeth could take in the vicinity of 11,000, and the West Point could haul My trips to Europe started from the beginning of the war in 1942 9,990. The convoy being very large, its escort was important, too. to 1944. In the beginning, the escort included ships only. But after several of the smaller My first voyage took me to Murmansk on the Barents Sea in the USSR ships were hit by German submarines, the US Naval Air Force and Army Air Force gave us to deliver ammunition and food. The operation was part of the Lend- protection. Lease Program. We got to Murmansk before the ice set in. The harbour In 1945, I took part in the war in the Pacific. was heavily guarded and every stevedore had a gun on his shoulder. Now aboard USS Ajax, a destroyer tender and a repair ship, I headed to Guadalcanal While they were unloading the ship, I took a walk on the peer with a and there a yeoman from personnel department came up to me. He had noticed that I had friend. A crowd had gathered and every one was staring at us as if (Underwater Demolition Team) training and told me they needed me in a heavily mined area we came from Mars. We left the next morning. on the beach. The beach was under the control of the enemy. I went aboard a submarine We sailed back to Norfolk, Va., and I was then sent to the USS West where we met the man who did the scouting of the place. He was not familiar with Japanese Point, a ship commissioned by the Army and manned by the Navy. The West mines but he thought the mines were no bigger than hand-grenades and we could detect them Point was getting ready to return the officials of various embassies electronically. and their families to their homelands. They were Austrians, Germans, They were under water from ten to fifteen feet apart from one another and we had a cable Japanese and Italians. Once they reached their destination, we helped to detonate them all at one time. We went on what looked like a PT boat and swam to the them with their luggage to the gangway but were not allowed to go mined area. There were about fifteen other men with me. Each was supposed to detonate one further. That was my first round-the-world cruise. mine. I had trouble finding a mine, but when I finally did, I quickly attached the cable to it and swam to the surface. Unfortunately, the mine exploded before I reached the surface. The noise was tremendous, and I couldn’t hear well for a month or so. I was told I might be sent for treatment in Hawaii, but I refused to leave my group. So I went on working on the USS Ajax. I was then assigned to an assault boat and took part in the invasion of Iwo Jima. I made about fifteen landings on Iwo Jima under enemy fire. The sight of the Marines dying on the beach will never leave me as long as I live. Back to Guam, I was sent to a coastal tanker, USS Natchog, AOG-54. We went around the small islands that the invasion force had taken over from the Japanese, and provided them Kevin Downey Kevin with the fuel they needed for their generators. Our ship went for repair to Pearl Harbour and the war came to an end. Ten years ago I spent a week at a friend’s place in Moscow, and I met people who had been Ernest Peterson (left) speaks to Alan Philips, a retired Army colonel, at a luncheon hosted by the Association of Retired Members of the Armed Forces – Belgium in Peterson’s honor. At the luncheon, U.S. Army Garrison Benelux Retiree Council President Charles Westpheling in Murmansk at the time we were delivering weapons and food to the USSR. For a fleeting, read Peterson’s memories to the audience. elating moment, I felt that what unites people is much more that what separates them. 16 EDGE t SPRING 09 SPRING 09 t EDGE 17 By Kevin Downey & Christie Vanover euReport t USAG Benelux Public Affairs

This year a lot has changed when it comes to how the Ben- elux communicates. The new Benelux Edge and Web site ,introduced in January, were just the beginning. The latest tool on the communication front – euReport. euReport is the Benelux’s version of YouTube, iReport, blogger and Flickr all rolled up into one. Simply put, euReport what’s happening during your tour in Europe. From pictures to blogs to even videos, leadership is en- couraging the community to get involved. Army Secretary Pete Geren told a Las Vegas technology trade show audience this past summer that the Army needs to “embrace every form of media, and this new SFC Hamilton McWhorter medium – and particularly blogging for many people – Carly McWhorter Virginia Coalition has replaced traditional media as a way to get news.” The Dom in Cologne, Germany Armed Forces Entertainment Tour 28 FEB 2009 JFC Brunssum The Department of Army has created Army-specific 30 JAN 2009 blogs, forums and social networks for Soldiers. It’s even added blogging to the curriculum at the Army’s gradu- MG Daniel Hahn ate school in Kansas. Katie Jensen USAG Benelux’s unofficial blog located on its Schinnen’s 2008 Youth Volunteer of the Year homepage is called Benelux Now. It’s used to increase JFC HQ Brunssum information flow among decision-makers and com- 8 MAY 2008 munity members in an informal manner. Anyone can submit a blog entry and anyone is authorized to comment. Since all work and no play would make Benelux Now and euReport a boring cyber hang-out, they’re also forums for the community to share hot vacation tips, European recipes or great places to grab a bite. As part of the Benelux’s We Care campaign, designed to emphasize its European partnerships, its enduring facilities and its people, the community is encouraged to show off their travels and success by taking photos around Europe and at key events giving a big thumbs up. To highlight the Year of the NCO, units and Families can spotlight their NCO by submitting a picture and brief write up about what makes them a great asset to the U.S. Army. Like the We Care photos (seen on these pages), NCO Spot- CSM Anthony Cordova lights are posted in the Benelux’s publications and online. CSM Tracey Anbiya And coming soon to euReport – video capabilities that will CSM Ralph Ford and fellow NCOs allow the community to capture and share even more. Alliance Home Station Training Area Opening While minor technology details are still being perfected, Chièvres Air Base the community is already taking part in euReport, and with 17 MAR 2009 SSG Christopher Meadows Blog Now with Benelux Now more contributors, the information will become even more “The Moose” www.usagebenelux.eur.army.mil relevant. AFN Remote Broadcast E-mail [email protected] with blog entries NATO Headquarters or photos and join the voice of the community. 5 FEB 2009

18 EDGE t SPRING 09 SPRING 09 t EDGE 19 “Accountability is a word that comes to mind when we say a Stand Down,” said Anbiya. “Because what we’re doing is we’re reaching out to every Soldier to every Civilian that’s out family there, and we’re trying to get them to under- plan stand what is happening within our Army.” The next phase, which must be completed by July 15 is american action a chain teach. “The goal of that chain teach is literally to speak personally to every single Soldier in the Army – active guard and reserve,” said Chiarelli. Following Phase I and II, each command will work to By Christie Vanover t USAG Benelux Public Affairs sustain the lessons learned and to provide additional tools necessary for their unique environments and operational tempo to combat the issues that lead to suicide. AFAP Chiarelli added that it is absolutely crucial to reach out The Army is a machine made up of many parts run by the

Christie Vanover to Soldiers and tell them that it is not wrong to ask for help. highest officials in Washington. Funding a program takes an “We have to change our culture…people have feared to act of Congress; deploying Soldiers, an act of the President. reach out because they thought that it might affect their career. That is something that we’ve got to turn around, But at the USAG Benelux, a 13-year-old boy is influencing and we are committed to doing that.” decision makers on issues that could impact the Department For those who need help, it’s out there. That’s one of the of Defense. By Christie Vanover t USAG Benelux Public Affairs benefits of the Army, Ford said. USAG Brussels, Schinnen Xavier Reynolds is a seventh-grader at SHAPE American and Chièvres all provide support programs through Army High School. His dad is a Soldier who works for NATO, and he operation order is out. The Army has officially declared Community Services. his mom is a civilian employee and avid volunteer. He’s just a Ta Stand Down to help prevent suicides. “We have to make sure that we continually push that typical kid who likes junk food and cracking jokes, but as a par- “The Army is saying, ‘Time out. Hold on. Wait a minute. There’s a information out to the community, so that they can know ticipant of the American Family Action Plan, he is potentially problem. We need to address this problem right now. Everybody that they are not alone,” said Ford. “There is help out there helping change America’s military. stop,’” said Command Sgt. Maj. Ralph Ford, the senior noncom- for them. There is assistance to help them get through their “I thought I wouldn’t be able to help, but I did,” he said, missioned officer for USAG Benelux. situation.” following a day-long meeting with a dozen other students. “I He added that a Stand Down is an attention getter to everyone A list of community resources and contacts for assis- to recognize what the issue is. tance with family issues, financial problems, substance helped think of a problem around the community that could The issue, according to Gen. Peter Chiarelli, is that the Army’s abuse and more can be found directly on the USAG Ben- help better the adults and kids.” suicide rate could surpass that of the national average. elux homepage. The teens worked in one of 13 workgroups that came to- “That’s important because the United States Army has always “I don’t believe that there is any dilemma, any disaster, gether throughout the Benelux over the past 12 months to had a suicide rate quite a few numbers below the CDC rate,” the any destruction or any defeat that we can’t overcome,” identify issues that concern military communities. Vice Chief of Staff of the Army said, during a Jan. 29, Depart- said Anbiya. “Nothing is just that bad where you can’t “Quality of life—that’s what we do in AFAP,” said Comel ment of Defense Bloggers Roundtable. overcome it. Rooms, the USAG Benelux AFAP coordinator. “AFAP has been Chiarelli is the central figure in charge of reaching across “We just need to reach out, and we need to listen, and doing Army Family Covenant before Army Family Covenant the Army’s components to its 1.1 million Soldiers to bring about we need to stick by those that are having a challenging has even been around.” progress. time,” she added. In 2005, an AFAP issue addressed the lack of Navy and Ma- At the Benelux, the arm of support is extending even further. As This Stand Down, though driven from the top, is not just a rine uniforms at the post exchange and substandard military a support element for NATO, it services Soldiers, Airmen, Sailors program run by officers and command sergeants major. and Marines. “It is of importance to every single leader, even squad housing. By addressing and resolving the issues, Chièvres Garri- “They share those same concerns,” said Command Sgt. Maj. leaders and corporals, that this is something that we need son met the Army Family Covenant goals of “providing Soldiers Tracey Anbiya, the Installation Management Command-Europe to get at,” said Maj. Gen. John Hawkins, director, G-1 and Families a Quality of Life commensurate with their service” command sergeant major. Human Resources Policy Directorate. “This is not a prac- and “improving Soldier and Family housing.” After visiting the Benelux and meeting with Servicemembers tice that resonates with what we are about in the United And, these are just two examples of many. from all branches, she said, “They want to be a part of the solu- States Army. Some of the methods that we’re going to In the past year, the USAG Benelux placed priority on 29 tion, as well, regardless of what uniform we all wear.” use to get at this will leverage the warrior ethos and issues out of the 136 that were submitted by members of the The Stand Down is broken into three suicide prevention phases. the way that we treat ourselves and our fellow Soldiers community. The first phase was completed March 15, and involved an inter- throughout the Army.” Prioritized items are first addressed at the local garrison level active video that allowed viewers to choose the outcome of a “We all can listen,” said Anbiya. “We all can stick by to see if they can be solved in-house. If the situation needs to Soldier showing suicidal tendencies. a buddy that’s in need. It doesn’t matter who you are or be elevated because it impacts a larger population or because of When senior Air Force and Navy NCOs at the Benelux learned what uniform you wear.” of this training, their Army counterparts passed on the materials, Information and training materials for suicide prevention other extenuating circumstances, it’s forwarded to the Installa- so they could use them with their personnel. can be found at www.armyg1.army.mil/hr/suicide tion Management Command-Europe. uuu Christie Vanover 20 EDGE t SPRING 09 SPRING 09 t EDGE 21 the review process improving the benelux at a grassroots level Before anything makes it up the long road to Capitol Hill, resolved at the higher level were sent to IMCOM-Europe each garrison reviews the issues. In February and March, the in April. leadership at USAG Brussels, USAG Schinnen and Chièvres While the workgroup volunteers probably won’t see the Garrison were all briefed on this year’s top issues. results of their efforts, as they’ll relocate before changes are At Chièvres, two teens, a Soldier, an Airman and a military implemented, they said they didn’t do it for themselves. spouse addressed Lt. Col. Brian England and other com- McLaren, who has six brothers and sisters said she’s look- munity members. ing out for her siblings. “My brother Colin is 9,” she said. “We think recreation facilities would create stronger fami- “Maybe someday it will affect him.” lies, and by creating stronger families, we would create a Wagner, who has a daughter in Kindergarten, said she stronger community,” McLaren told the audience, as she hopes their issue to reduce the student-to-teacher ratio will introduced her group’s issue about limited recreation facili- benefit future Kindergartners. ties at SHAPE and Chièvres. “This is important,” said England. “Look at the laundry “There should be enough kids-to-teachers so that kids get list. At least one of those issues affects every person here.” Christie Vanover Comel Rooms reviews the recommendations made by a Chièvres Garrison AFAP workgroup. the individual attention that they need,” Airman 1st Class “I’ll look at every single one of them,” he added. Stephanie Berg told the crowd after recommending reducing England also took time to thank the delegates and the “They prioritize their issues,” added Rooms. “The ones Throughout the year, issues were submitted and collected the student-to-teacher ratio for Kindergartners. many facilitators who worked with Rooms. “None of this they can handle on a Europe level, they keep. The ones they from around the community, and now it was the job of the The new issues are now being reviewed by each garrison’s would be possible without all this volunteer time,” he said. can’t go up to the Department of the Army.” delegates to add their ideas to the list and to prioritize the AFAP steering committees, and because of the new quarterly The next Chièvres Garrison AFAP workgroup is scheduled USAG Schinnen proposed an issue in 2006 that is cur- issues that had the broadest impact. format, the developed issues now coincide with the steering for April 23. To become a delegate or to submit an issue for rently a critical active force support issue at the DA level. Would they choose to focus on the limited restaurant op- committees’ quarterly meetings. any of the three garrisons, email [email protected] or Schinnen delegates recommended creating a Table of Dis- tions, adding decoder boxes to the fitness center, compensation “Therefore, they have potential for a more timely resolu- call DSN 423-5324, CIV 032-65-44-5324. tribution and Allowance position for the president of each for heating oil or maybe adding technology to the schools? tion,” said Rooms. “Every issue that came in, they will have AFAP welcomes input from everyone, even teenagers like garrison’s Better Opportunity for Single Soldiers program. The priorities varied based on the makeup of the work- the ability to address,” she added. Reynolds. “It’s on DA’s radar,” Rooms said. groups. Instead of holding one large conference, like was From the issues that were prioritized, the committees will “I recommend anybody that wants to change the com- According to DA’s Issue Update Book last updated in done in the past, the USAG Benelux conducted quarterly decide which ones to address at the local level and which munity to come participate because they can help make the February 2008, coordination is underway to support 40 individual AFAP workgroups made up of teens, Single Sol- ones to forward to IMCOM-Europe. Issues that need to be community better,” he said. military BOSS President positions at the Army’s largest diers and adults in the community. installations. “The quarterly system is working for us,” said Rooms. “We In the past 25 years, AFAP has addressed more than 600 had more delegates, more groups and therefore more issues issues, and Rooms said it’s estimated that 90 percent are prioritized than last year.” 2009 army priorities handled on a local level, and 61 percent of the issues are ap- The teens geared their selection toward areas that con- Delegates from around the world, including Maj. Son- AFAP process, including the top five listed below. plicable throughout the Department of Defense. cerned them, while the single Soldier workgroup focused on ja Dyer, the USAG Benelux director of Plans, Training, Each process will be assigned to members of the Army working through the issues military-related issues that had an impact on re-enlistments Mobilization and Security, and Leroy Lee, an operation Staff, who will develop a plan of action and ultimately work and family stability. specialist for USAG Schinnen’s DPTMS, reviewed doz- to resolve the issue. The top five issues will be addressed Volunteers walked into a room surrounded by some prob- But prioritizing the issues was only the beginning. Now ens of new issues at the 2009 Army Family Action Plan in June at the General Officer Steering Committee, which able strangers not knowing quite what to expect. each group had to write up the definition or scope of the Conference in Alexandria, Va. includes senior officials from DoD, DA and representatives “I thought it would be mainly adults,” said Joanna McLar- issue and describe how it impacts Army Families, while also The group recommended that 16 new issues enter the DA from Army Staff and Army commands. en, a senior at SHAPE American High School and member of recommending solutions to fix the perceived problems. Shortages of Medical Providers in Military Treatment Facilities (MTF) the Chièvres Garrison youth workgroup. “I thought I would “Everybody think that’s the problem?” Rooms asked while Expedite staffing of military, civilian and contracted medical providers to support prioritized needs as identified by the MTF Commander just be a representative, but it ended up being a committee coaching the volunteers through the process. and to implement new strategies for recruiting and retaining medical providers for MTFs. of youth. I was surprised we were being given a voice.” “Do we all agree? What are the facts that support that A long table filled the room and was scattered with thick problem?” She continued. Bereavement Permissive Temporary Duty (TDY) binders, a dictionary and a thesaurus, hinting that the del- A volunteer whipped out the thesaurus, looking for just Establish a permissive TDY category for bereavement to allow sufficient time for grieving the loss of a Family member and administering responsibilities. egates were in for some serious business. the right word to express the group’s opinion. But along with the official materials was a curious mix of “We all gave our ideas how to better our own community,” Secure Accessible Storage for Soldiers in Barracks novelty items like beanbags and Play-Doh®, which broke the said Heather Wagner, a member of the Chièvres Garrison Garrisons should provide secure, accessible storage space for Soldiers’ personal items and Organizational Clothing and Individual tension later in the day. October workgroup. Equipment in a location separate from living space to prevent overcrowded living conditions. After an hour-long introduction to AFAP and learning “It reminds me of a mini-Congress,” she added. “We’re Availability of Standardized Respite Care for Wounded Warrior Caregivers the basic guidelines for how the workgroup would operate, submitting our bills to get approved.” Provide uniform availability of standardized respite care to all caregivers of Wounded Warriors. they got started. The ideas they generated could potentially make it to Con- Official Photographs for Soldiers Cell phones were off, and volunteers were ready to cooper- gress because, like the BOSS issue proposed by USAG Schin- Mandate a professional-quality official or semi-official head and shoulder photograph for all Soldiers to ensure Soldiers are portrayed ate with each other and to tolerate different ideas. It was time nen in 2006, the solutions could require a request for funds, in a dignified and respectful manner. for the group facilitator to present the list of issues. restructuring or other resources. 22 EDGE t SPRING 09 SPRING 09 t EDGE 23 benelux priorities & recommendations Cultural Adaptation Program for Department European Installation Family Recreation TRICARE Patient Liaison Host-Nation Hospital of Defense High School/Middle School-Aged Facility (Chièvres) Visits (Schinnen) Students (Chièvres) Create a recreational facility at every post in Enforce current TRICARE OCONUS patient liaison Provide interactive cultural awareness program Europe with appropriate activities for all ages such policy by providing enough patient liaisons to meet for incoming Department of Defense High School/ as roller skating, rock climbing, paintball, laser tag the needs of each community. Middle School-Aged Students. and a jungle gym.

Support Groups for Teens of Deployed Student Representation in School Lunch Inconsistent Management of the Army Weight Sponsors (Chièvres) Program (Chièvres) Control Program (Schinnen) Implement OP Ready classes at every Garrison. Create a school lunch program committee consisting Remove the Army Weight Control Program from Create ongoing support group for Teens whose of representation of students, parents, a nutritionist the responsibility of the command to ensure Sponsor is deployed at every Garrison. and a DoDDS and AAFES representative. consistency. Christie Vanover Electives and Advanced Placement Courses OCONUS Internship Program for U.S. Family COLA Rates at Geographically Separated in Department of Defense Dependent Schools Members (Chièvres) Communities (Schinnen) (Chièvres) Create Family member internship program for Conduct an out-of-cycle COLA index evaluation for Issue annual electives and Advanced Placement Outside the Continental United States. Designate Monchengladbach and similar locations. Include course survey to DoDDS students worldwide. Provide priority to military Family members for local all geographically separated communities in student-determined variety of electives and AP internships. future COLA Living Pattern Surveys. Assess the cost courses in all DoDDS schools regardless of student of living in geographically-separated communities population based on survey results. and reflect that in the COLA rates.

DoDDS Kindergarten Pupil-to-Teacher Ratio Military Spouse Preference Termination (Schinnen) Dual Military Family Separation (Chièvres) (Chièvres) Allow military spouses to retain their Military Spouse Designate one Servicemember of dual Military Reduce the current kindergarten Pupil-to-Teacher Preference if they decline a permanent position due Families for family care during the duration of TECHNOLOGY Ratio (29-1) to match the PTR for grades 1, 2 and to a lack of full disclosure of salary and benefits. separation. 3 (18-1). Maintain an aide in each kindergarten classroom regardless of the PTR. BRINGS TEXAS Lack of Full and Part Time Military Child Care Government Job Compensation Disclosure GI Bill Options (Chièvres) Services for OCONUS Geographically Separated (Schinnen) Establish reenlistment incentive to add the GI Units (Schinnen) Provide applicants with full details of benefits and benefit. Establish a grace period to add the GI Bill Establish an agreement with local childcare providers compensation prior to making a tentative job offer. in the initial enlistment. that assures out-of-pocket costs are comparable TO BELGIUM with military Child Development Center rates.

Exceptional Family Member Support Limited Denial of Overseas Spouse Education Assistance Centralized Army Lodging Web-Based Allowing SHAPE (Brussels) (Schinnen) Reservation System for Customers (Chièvres) Increase communication between losing and gaining Eliminate sponsor signature requirement on the Create a centralized Army Lodging web-based locations. Authorize funding on economy. Overseas Spouse Education Assistance application. reservation system for customers. Elementary Students

Military DoD ID Cards Indicating “STUDENT” Policy Denying Spouses from Purchasing Tax- Chièvres/SHAPE Housing Handbook for U.S. to Share Projects Status (Schinnen) Free Fuel in Germany (Schinnen) Personnel (Chièvres) As ID cards are changed to eliminate social security Revise policy to authorize spouses (command Publish a customer-friendly, comprehensive Housing numbers, update the relationship box to indicate the sponsored family members) independent of Handbook with checklists addressing policies, with Students at Fort Hood “STUDENT” status. sponsor to purchase tax-free fuel at all US military procedures and potential resources for U.S. uuu installations in Germany. personnel in the Chièvres/SHAPE Community.

Daily Physical Education for Elementary Limited Medical Advocacy at Remote Sites By Christie Vanover t USAG Benelux Public Affairs Students in DoDDS (Chièvres) (Schinnen) Include 45 minutes a day of organized Physical Provide Patient Liaisons who will network with host

Education under the direct supervision of a certified nation care providers about available services. Sarah Schmidt

PE teacher for all elementary school students. Vanover Christie Christie Vanover

Using a laptop, a Web cam and the classroom whiteboard as a monitor, third-graders at SHAPE Elementary School communicate with students at Meadows Elementary School at Kathy Foley facilitates as Schinnen’s teen workgroup suggests military ID cards reflect Fort Hood, Texas. The Texas students, on the right of the monitor, are singing and dancing student status, enabling them to take advantage of benefits like student discounts. for the students in Belgium. 24 EDGE t SPRING 09 SPRING 09 t EDGE 25 Third-graders in Belgium are visiting a In addition to questions and answers, each movies,” he said. “VTCs give everyone a NEW AGE REQUIREMENT FOR NEXT SCHOOL YEAR school that’s 5,000 miles away. They’re class performed two songs for each other. glimpse into real America. In real time. DoDEA has made an important change to its entrance age eligibility requirement that affects the Kindergarten program for the 2009-10 school putting on concerts, showing off their “I’m hoping this is just the beginning,” Powerful.” year. The entrance eligibility birth date will be adjusted from Oct. 31 to Sept. 1. That means a child must be five years old by Sept. 1 to enroll school projects and mingling with other said Therese Blanchard, SHAPE’s educa- The VTCs also benefit the international in Kindergarten. This change will also affect students in DoDEA's first grade programs. A child must be six years old by Sept. 1 to attend first military kids their age, but they’re doing it tional technologist who helped make the students who attend SHAPE American grade. During school year 2009-10, exceptions to this change will accommodate all students who have completed Kindergarten in school year 2008-09 and families who move under Permanent Change of Station orders after the start of the school year whose dependents are already all without even leaving their classrooms. connection with Young. “There’s some- Elementary. Heineken has five in her attending an accredited Kindergarten or first grade. The students are part of SHAPE Ele- thing about having a real audience for class. mentary School’s latest interactive learn- children. It inspires them to want to do During the class’ first VTC, Gerda ing tool – Video Teleconferencing. more. It’s an intrinsic motivator.” Koidumae, from Estonia, and Akif Aday, “The novelty of being on camera and According to Young, the schools are from Turkey, both talked to the students communicating directly, in real time, planning many more projects together. from Fort Hood. With the switch of a All About Benelux Schools to students thousands of miles away, in “Therese and I are currently planning button, the white board that was being chinnen By Tom Budzyna a time zone seven hours behind us – it’s a reading critique slideshow. It will have used as the VTC monitor was instantly t USAG Brussels Public Affairs significant,” said Anthony Del Rosso, a By Thad Moyseowicz t USAG Brussels Public Affairs a small advertisement of the students’ visible to Meadows’ students. russels Much of the community’s focus With a K-12 enrollment of 287, the Brussels American School is one of the smaller DoDDS schools in Europe. third grade teacher at SHAPE. favorite books and a little synopsis from Koidumae and Aday each wrote hello in centers on the AFNORTH Interna- Located at the Sterrebeek Annex about two miles from the USAG Brussels compound, BAS serves the children “Military children benefit greatly from the students, as well,” she said. “One of their native language on the board, so the tional School. Founded in 1967, of the considerable Active Duty and DoD Civilian contingent assigned to the Brussels area. things that bring them closer to home my second grade classes will learn French students in the States could see it. Then, four nations sponsor the school Children of Active Duty Servicemembers and DoD Civilians are required to attend BAS, i.e., the DoD com- and promote a sense of normalcy in their from a middle school student in Bel- they taught the kids how to say the word. that serves over 1,000 children ponents will not fund attendance by these children at the Brussels international schools. lives,” he added. Del Rosso’s class is one of today. Canada, the United King- gium. Two third grade classes will do a When the students left class immedi- In terms of DoDDS varsity sports, BAS is in the smallest Division (IV). About 16 percent of the students are dom, the United States of Amer- many that are linking up with Meadow’s joint project on the rainforest. We have ately following the VTC, Heineken said, international – drawn from other NATO or Partnership for Peace nations. There are 106 students enrolled in ica and the Federal Republic of Elementary School at Fort Hood, Texas. also talked about having a fifth grade class they were very excited to share the news the Elementary grades, and 181 in the combined Middle/High school, statistics which reflect the demography Germany each have a section Stephanie Young, the campus technolo- read to a Kindergarten class. with their parents. Young said the feed- of a relatively senior and older population. with its own Principal or Head gist for Meadows, had arranged inter- back she received was “absolutely With its small enrollment, BAS students enjoy a high degree of close, personal contact with staff and in- Teacher who is responsible for school education activities before with structors, which creates a family-like atmosphere. The small school size also permits most students to actively wonderful.” their section and to the Director, participate in athletic and extracurricular activities. Home varsity athletic games and meets and school other schools in Texas and a school in “The students were just in awe of who is appointed by a Board of plays tend to be not merely school, but community events. Michigan, but never had she branched how much the students in Belgium are Governors. Brussels also hosts several International schools in which English is the language of instruction. The largest of outside the U.S. like them,” she said. “Because of Bel- The school’s curriculum respects these are the International School of Brussels, located in the Brussels commune of Watermael-Boitsfort, and She said she wanted to connect her gium’s location, they were surprised the educational requirements of St. Johns International School, located in Waterloo. Both schools are significantly larger than BAS, drawing students to others throughout the each nation, but at the same time, that Belgium had the same days as we their student bodies from the large international community that lives and works in Brussels. Most children fosters a distinct international at- world. do. The teachers and parents were very of U.S. State Department Families assigned in the Brussels area attend one of these two schools. mosphere that is not typical in “I believe that giving students the impressed with the VTC and look for- Finally, a surprising number of U.S. families eligible to send their children to one of the three schools men- other Department of Defense opportunity to talk with students ward to more.” tioned above elect to place their children (especially very young children) in the local Belgian public school Schools. The spirit of internation- their own age will give them a bet- Based on Young and Blanchard’s system. This is typically done for language and cultural immersion reasons, with the child typically emerging alism and cooperation amongst ter understanding of the world,” she from the local schools with fluency in French or Flemish or both. obvious passion, more is definitely NATO partners is well repre- said. “Sharing ideas, passing on in- to come. The two, who were initially sented in the educational setting formation – likes and dislikes – with linked up by the U.S. Army NATO where NATO children study and other students will give both parties a Christie Vanover SHAPE Battalion and Col. Gerald hièvres By Christie Vanover t USAG Benelux Public Affairs learn together. more lasting impression of their stud- Daniels, the III Corps G6, worked The majority of U.S. children in the Chièvres Garrison community attend the SHAPE International School. To find out more about registra- ies than simply doing research on the through many technological obsta- The school services more than 2,200 pupils from 36 nations in Kindergarten through 12th grade. The school, tion, call 0031-45-527-8251. For Internet.” cles to meet network requirements. located on a NATO installation, is a federated complex in which an integrated Kindergarten and ten national information about home school- Her dream to go abroad came true They’re continuing to experiment sections operate side by side, including Belgian, Canadian, German, Italian, Norwegian, British, Turkish, Pol- ing, begin at the Netherlands Law March 6, as the schools connected vir- with their communication software ish, Greek and American representatives with the cooperation of an international General Unit. The different Office, 0031-46-443-7679, to sections meet the curriculum requirements of each country. Currently, 675 American students are enrolled in tually for the first time. Through a Web cam, a student at Fort Hood asks Ryan to offer the students the greatest edu- seek an exception to Dutch Law Jeffrey what time it is in Belgium. He told him it was five of the 10 national sections (American, Belgian, Canadian, German and British). because home schooling is other- “What’s it like in Belgium?” one cational benefits. 3:21 p.m. on Friday. In Texas, it was 8:21 a.m. Students who attend the other sections experience a cultural education that is not available stateside. All wise illegal in the Netherlands. Meadows student asked. Del Rosso, a self-proclaimed techno- classes are taught in the country’s native language, and U.S. students may attend the other nation’s schools, For students who might be in “It’s very rainy and cold all the time,” “Collaboration and communication is phile, said the opportunities are limitless. upon approval from each principal. need of special education and answered a SHAPE third-grader in Libby a key element to the future career of any He hopes that in the future classes will be The SHAPE American Elementary and High Schools, which are part of the Department of Defense Dependent related services, Geilenkirchen Heineken’s class. child,” Young added. “These VTCs show able to stream activities and that experts School program, welcome children from any nation. All classes are taught in English. To enroll, parents should Elementary School, in conjunction As a student in Belgium asked if the students that they can team with students can give interactive lessons. bring their U.S. or SHAPE ID card, orders assigning sponsor and dependents, documents listed on DSE Form 910- with The Educational and Devel- kids at Fort Hood wore shorts, many from other cultures and countries all over “When a school has a fabulous guest R, proof of child’s birthdate, passport information, child’s social security number, immunization records, report opmental Intervention Services stood up, showing off their warm-weather the world. I feel that doing these projects speaker, stream it live for other classes card/records from previous school and eight euro per child for insurance. Downloadable registration packets can assist. They work to locate, outfits. “No fair,” a student said, and they virtually lets the students know that the to see. Have someone there who can ask can be found at www.shap-es.eu.dodea.edu and www.shap-hs.eu.dodea.edu/curriculum/registration.htm. identify, and with parent permis- The SHAPE International School has a gymnasium, sports field, swimming pool, cafeteria and infirmary. It all laughed. sky is the limit.” questions on the world’s behalf. Actual sion, evaluate all children who are also offers various extracurricular activities and bus transportation for children five and older. entitled to receive an education But the SHAPE students got them back can replace virtual,” he said. “Instead of Del Rosso said the VTCs offer another Parents may also send their kids to a school off-post. They must apply at the school and show their Belgian from DoDDS and who may need when they told the students at Meadows benefit to military children in Belgium. reading a transcript of a chat, we could ID card. There are no fees to attend the schools on the economy; however, there is no bus transportation. special education and related that they eat Belgian waffles and chocolate “I think we lose sight of the fact that we just watch the q and a live, and ask ques- Parents interested in home schooling need to be aware that Belgium has strict regulations that require pos- services because of a disability all the time and that it was already Friday have American kids who may have never tions, to boot. We have the ability now. sible home inspections. Americans may home school their children, but they should contact a school counselor or a developmental delay. To ar- afternoon and that their school week was been to America before. All they know We just need the interest to drive the on SHAPE for details on the laws. If families who are eligible to use DoDDS, choose to home-school their range a developmental screen- almost over. of the U.S. is what they see in TV and funding.” children, they should still register with DoDDS and CYS so they have access to extra-curricular activities and ing, call 0049-2451632296. other services like computer labs. 26 EDGE t SPRING 09 SPRING 09 t EDGE 27 VAT Claims Give Money Back to Military Families $avings By Sarah Schmidt t USAG Schinnen Public Affairs Those not taking advantage of the VAT program, are losing money – in most cases about 20 percent on every purchase. Bob and Lorriane Huffaker learned about this program as newcomers to the tri-border area over 10 years ago. Now, Using VAT in Germany they use it to save on everything from car repairs to contact lenses. They admit it takes a bit of administrative work, but If U.S. personnel assigned outside Germany happen to go TDY into Germany, they may use the German VAT program said it’s well worth the savings. Lorriane pockets about 25€ (or $32) in savings every time she buys contacts, and Bob during their TDY period. In those cases, they must obtain the proper VAT forms at the local VAT Office wherever their said they saved over 100€ (or $127) in car repair parts last time their Toyota went in for service. “That’s money you TDY occurs, Payne explained. Be prepared to show TDY orders for verification. can put into savings,” Lorriane said, “and with the fluctuating dollar, any amount of savings makes sense these days.” The other option, which equally applies when travelling on leave, would be to obtain special EU VAT forms now available at the Schinnen VAT Office, but these require the Servicemember to go back to the vendor in order to receive the refund, What’s VAT? which may be difficult or impossible if the vendor is located several hours away. VAT stands for Value Added Tax, which Euro- “This may be inconvenient,” Payne recognized, “which is why most people opt to use the local VAT office wherever their pean Union countries add to the cost of practically TDY occurs so that they can buy the German forms and not deal with the EU forms.” everything. It’s a consumption tax similar to a U.S. sales tax, although the legal mechanics function quite differently. Using VAT in the Benelux A French economist originated the VAT idea Vendor participation in the VAT program throughout the Benelux countries is strictly voluntary, which means shoppers in 1954, and the EU adopted its first VAT in the may not get these savings at every store. Large companies tend to be more familiar with the program and are more likely to 1960s. The current system, effective since 2007, sets participate, but many mom-and-pop shops also participate because it attracts customers. Some local VAT offices maintain a minimum rate of 15 percent but allows member a list of participating vendors, so before making a purchase, check out that list or ask the vendor if they accept VAT. countries to calculate their own higher rates. This Ultimately, VAT programs mean savings for military personnel and families. Payne said the savings are “definitely worth results in various VAT rates across the EU, ranging the time and effort it takes to keep track of the paperwork.” from 15 to 25 percent. Rates in the Benelux fall in the middle of that

Sarah SchmidtSarah range. Germany and the Netherlands are 19 percent; Not all items qualify for tax refunds. To find out what purchases do qualify, contact the installation VAT office. Bob Huffaker (left), works at JFC Brunssum, Netherlands, and takes his car to a in Belgium, it’s 21 percent. But Armed Services per- local repair shop for service. Although VAT can’t be refunded on labor costs, Huf- sonnel are relieved of some of those taxes, thanks to Sarah Schmidt faker collected over €100 in VAT savings on the cost of car parts. international agreements signed decades ago. How’s it work? “This tax break is a privilege, not an actual right,” pointed In Belgium and the Netherlands, shoppers usually need to out Angelique Payne of USAG Schinnen’s VAT Office in return to the vendor after the purchase to claim a tax refund, the Netherlands. International agreements give this privilege but some places post the refund electronically to credit cards only to the Armed Services. Customs authorities permit the or bank accounts, saving customers a return visit. In Germany, Armed Services to operate tax relief programs, thereby ex- however, the tax is subtracted at the time of sale, so there’s no tending the privilege to individual Servicemembers. requirement to return or wait for electronic postings. “Your local VAT Office functions as a middleman, endors- As a point of clarification, Payne said that Schinnen’s VAT ing each Servicemember’s transaction on behalf of the Armed Office sells and processes Dutch and German VAT tax relief Services, to ensure the program operates within the boundar- forms, but the German forms are only available to those ies of international agreements,” Payne explained. U.S. military and civilian personnel stationed in Germany. That “endorsement” occurs via a VAT form that must be Personnel stationed in the Netherlands may only use the used for every purchase where tax relief will be claimed. These Dutch or EU VAT forms, sold and processed at Schinnen forms are available for a nominal fee at local VAT offices, (phone: 0031-46-443-7178; DSN 360-1780) and JFC HQ or in some cases, they’re provided by the vendor. Specific Brunssum Pass & ID Office (phone 0031-45-526-2542; requirements depend on the country the Servicemember is DSN 364-2600). Personnel stationed in Belgium may only assigned to, but generally, the forms must be presented to the use the Belgian VAT forms, processed at the Central Process- vendor at some point during the transaction, then returned ing Facility located on SHAPE (phone: 0032-65-32-6191; Ed Carter (far right), USAG Schinnen's relocation manager, guides a new- to the local VAT office for processing. DSN 366-6191). comer tour through a Dutch mall and points out possible savings with VAT. 28 EDGE t SPRING 09 SPRING 09 t EDGE 29 Health Care Alternatives Dial 112 for Help EMERGENCY CARE Although the Leuven University Hospital is associ- When Living in the Benelux ated with the SHAPE Brussels Health Clinic, during an emergency, Servicemembers and Families might be By Thad Moyseowicz forced to go to another off-post hospital, as was the case t USAG Brussels Public Affairs for Dianet Preciado. Soldiers who have been stationed in Dianet is the wife of USAG Brussels employee Rogelio remote locations in the States understand Preciado. Dianet was in downtown Brussels one evening last December attending the city’s Christmas market. the challenge of working with non- She collapsed, and the emergency vehicle took her to the military hospitals. Seeking care either Health Care Partnership nearest hospital, Clinique St. Jean, not Leuven, where OFF-POST HEALTH CARE requires a lengthy drive to the closest Official DoD Photo she underwent emergency surgery for a life-threatening The nearest military hospital is located in Landstuhl, condition. She was hospitalized for 30 days. military treatment facility or working with Germany, which is about three hours from Schinnen, “We were very impressed with the quality of treatment TRICARE representatives to get referrals three-and-a-half hours from Brussels and four hours she received,” said Dianet’s husband. “The hospital is to civilian doctors. from Chièvres. French | Dutch | German French-speaking, but, Giselle and Mike were of wonder- “We’re a clinic, not a hospital and we obviously can’t ful help during the weeks of hospitalization in serving Living within the Benelux presents an offer hospital-level services,” said Lt. Col. Wendy Camp- PATIENT LIASONS as go-betweens. additional challenge – working with the bell, officer-in-charge of the Brussels Clinic. “Giselle Dorleman and Mike Vandriessche are our Pa- “But, most of all, we’re grateful for the simply out- language barrier. “There is no U.S. military hospital nearby, but we’re tient Liaisons with the Leuven Hospital and the other standing response of the hospital to Dianet’s emergency. fortunate to be associated with the Leuven University local providers we refer cases to,” explained Campbell. That Belgian hospital saved her life,” he said. The Brussels community has the SHAPE Hospital, some 15 kilometers away, as our preferred However, patient liaison is a minimalist definition of Brussels Health Clinic on post, as its acute care provider. Our Clinic plays a major role in the job. In addition to brokering care, appointments outpatient facility. The clinic, located referring community members to the Leuven Hospital and services prescribed by Clinic providers, Dorleman for care.” and Vandriessche talk the referred patients through the on the grounds of the USAG Brussels Campbell considers her Clinic’s relationship with hospital’s system. Sterrebeek Annex, provides primary and Leuven University Hospital to be a best practice. “Giselle has represented the Clinic at the quarterly limited specialty health care. “The Leuven Hospital is a world-class university teach- Newcomers briefing we hold at USAG Brussels for ing hospital,” she said, “but most of our Community community members, and I consider her portion to be Chièvres Garrison Servicemembers use members are used to the U.S. military medical system one of the best parts of our Newcomers program,” said the U.S. outpatient clinic at the SHAPE and are not familiar with civilian health care, so there’s Cathy Blumental, manager of the USAG Brussels ACS Healthcare Facility, and those assigned to that element of culture shock. Relocation Program. “On top of that,” she added, “the Leuven Hospital “Giselle has done a great job explaining the Belgian USAG Schinnen, receive basic healthcare and the Belgian health care system literally are foreign health care system in our classroom setting, but the piece service at the 470th Medical Flight Clinic for Americans, especially new-arrivals.” de résistance is the guided tour she gives our newcomers located 20 minutes away at Geilenkirchen, A number of Brussels community members have un- of the Leuven facility,” she added. dergone serious and complex procedures at the Leuven Continued positive customer feedback confirms that Germany. Hospital in lieu of using available U.S. military hospi- the comprehensive, hands-on introduction does much But when patients’ heath care needs go tals. Numerous community babies also get their start to remove any mystery or trepidation that might be beyond the primary level, they face the at Leuven. associated with accessing care in Belgium outside the “My wife and I couldn’t be happier with the treat- norms of U.S. military health care system. Dorleman previously mentioned challenges. ment Karen received when she gave birth to our Kath- and Vandriessche are always available to explain the Official DoD Photo rin,” said U.S. Air Force Master Sgt. David Umlang. hospital’s billing procedures and assist patients with the “Not only was the quality of care extremely high, but proper processing of their TRICARE claims. Leuven’s closeness did away with a lot of logistics prob- Similar liaisons, who are fluent in both French and lems we’d of had with Kathrin’s siblings had we gone English, are available through the SHAPE Healthcare to Landstuhl.” Facility to help Servicemembers around the hospitals in At USAG Schinnen, newcomers are introduced to the Mons and Soignies. Atrium Hospital in Heerlen where they learn how to ac- For those at Schinnen, if a doctor from the 470th Medi- cess health care there. TriCare is honored at the Atrium, cal Flight Clinic refers a patient to a German doctor, they and patients must in-process at the hospital before ac- are referred to a TriCare representative to make the appoint- cessing their resources. ment and explain how TriCare will honor payments. Official DoD Photo 30 EDGE t SPRING 09 SPRING 09 t EDGE 31 U.S. military police in Belgium are training with host BELGIAN EMERGENCY nation emergency responders to efficiently triage a large number of victims in the event of a mass emergency on a U.S. installation. MEDICAL RESPONDERS, The training is part of a continuing effort by the U.S. mili- tary and local emergency officials to work seamlessly together in a crisis. U.S. MILITARY POLICE “Our goal today was to better understand the host nation Sarah Schmidt triage system,” said Master Sgt. John Gillespie, Benelux pro- vost sergeant and a lead coordinator for the training. “We both recognize the need to work closely together, because Sarah SchmidtSarah Sarah SchmidtSarah Sarah Schmidt both sides provide essential response capabilities.” Schinnen First Responders Emil Paulussen (left) Danny Janssen (right), one of USAG Schinnen’s Harry Koetsier, of the Dutch Fire Brigade ex- SHARING Since the military police will likely be the first responders and Danny Janssen (right) help a “victim” to First Responders, confers with the local Dutch plains details of the Maastricht Call Center’s on scene in the event of an emergency on post, Gillespie said, safety during an emergency response exer- Fire Brigade Chief during USAG Schinnen’s tracking system, to Schinnen First Responders, they can asses the situation and provide critical information cise, held at USAG Schinnen last fall. emergency response exercise. Emil Paulussen and Craig Kosobucki. TRIAGE to Belgian emergency service providers. “With this training, we can more accurately give the Belgian emergency responders what they need to take immediate ac- tion,” Gillespie explained. “This saves precious time, and may TECHNIQUES mean the difference between life and death in some cases.” Though both nations hold annual mass casualty exercises to- gether, this is the first time Belgian emergency medical respond- SCHINNEN’S FIRST RESPONDERS: ers and U.S. military police have held training together. “The more efficient our two organizations work together translates into better emergency response in critical situa- there when it matters most tions,” said Marrianne Alland, chief nurse of emergency ser- By Kevin Downey t USAG Benelux Public Affairs vices for the local Belgian city of Ath. “Providing triage is the By Sarah Schmidt t USAG Schinnen Public Affairs Belgian emergency services’ responsibility, but we recognize the special expertise of the U.S. military here. Working to- gether on this is essential.” Many have seen them, but didn’t re- “Because we’re already on site at routed, including those from USAG Alland said the close professional relationship between the alize who they were. Working among Schinnen, we can be at the scene of an Schinnen. two organizations, fostered through medical exercises, is the the civilians and military personnel emergency faster than an ambulance or “Groups like Schinnen’s First Re- reason she feels comfortable trusting the initial assessment at USAG Schinnen are 12 employees fire truck. We’re trained to provide ini- sponders are so valuable,” explained from the military police in a potential emergency. whose special skills save lives. tial care and take protective action un- Harry Koetsier, of the Dutch Fire Bri- “With this training, and the training many Soldiers here They are Schinnen’s First Respond- til the professionals arrive,” Antonacci gade in Maastricht. “They help reduce already have in real-world experience, I trust that our two ers, or BHVs as they’re known by the explained. the number of non-necessary respons- organizations can provide efficient and quality emergency care Marrianne Alland, chief working together in any situation on base,” she said. Dutch acronym. Similar to combat The team maintains a good working es we might otherwise have to fulfill.” nurse of emergency services life savers, who act as battlefield first relationship with Dutch emergency per- He cited statistics that underscore this for the local Belgian city U.S. Army Garrison Benelux Host Nation Liaison Officer responders in a tactical unit, Schin- sonnel to ensure seamless cooperation point: Maastricht’s Emergency Call of Ath, reviews how SHAPE Mike Laney said this training represents the next step forward nen’s First Responders provide that in a crisis. They take part in emergency Center fields an average of 120 calls per Provost Sergeant Master in a close working relationship between both nations’ emer- same level of immediate care. Any- exercises together, including USAG day, some of which can be handled by Sgt. John Arceneaux gency responders. triaged Master Sgt. John “The host nation offered to provide this training to us af- where a crowd gathers, there’s at least Schinnen’s annual emergency response groups like First Responders. Gillespie, according to the ter a successful mass casualty exercise we held together last one of them nearby. They also par- exercise. Koetsier said fire and police units in notional victim’s symptoms. September,” he said. “The purpose is to make each other’s ticipate in all force protection exer- The First Responders also plan ongo- the Limburg region usually respond response quicker and more efficient on U.S. installations in cises and work closely with Schinnen’s ing exchanges with Dutch emergency in less than eight minutes, but the re- Belgium.” Military Police. personnel, such as tours of local fa- sponse time for an ambulance is up to U.S. Army Garrison Brussels Military Policeman Spec. Trained in first aid, fire suppression cilities and installations. Last year, for 15 minutes in some areas. “In those Jonathan Verdugo said it’s important for him to know how and building evacuation, these are the example, Schinnen’s First Responders situations, Schinnen’s First Respond- the Belgian emergency responders train so he’ll understand people needed in an emergency. “That’s toured the Emergency Call Center in ers provide the immediate response procedures in a critical situation. the whole point of their existence,” said Maastricht, where all 112 calls from that can make a big difference in a life “Every second counts,” Verdugo said. “The Belgians trust us Nino Antonacci, co-leader of the team. the Limburg area are received and threatening situation,” he said. and our ability to effectively handle emergencies through our military training. It’s important to build that trust by learning We can be at the scene of an emergency faster than an ambulance or fire truck. the best way to work together to save lives. Nino Antonacci “That’s what it’s all about – saving lives,” he said. USAG Schinnen First Responder Military Police are scheduled to test their triage training under

Kevin Downey real world conditions during this year’s annual anti-terrorism force protection exercise May 28 on Chièvres Air Base. 32 EDGE t SPRING 09 SPRING 09 t EDGE 33 “We’re all brothers A in arms, so in a way, TRAINING firefighters from all over the world speak their own language.” Christie Vanover

Airmen in the 309th Airlift Squadron work to extinguish an engine fire.

Boarding an airplane can be cue for the Chièvres Airfield in Bel- training at the Air Base for members of cumbersome. Most cabins are gium, which is frequently used by the the Afghan military. The 309th, how- st roughly eight feet wide and six SACEUR and other distinguished visi- ever, is the first U.S. unit to undergo feet high, with an aisle barely tors. But this type of training couldn’t the training firsthand. wide enough to fit a person and be conducted in Belgium. Instead, the The crew from Chièvres Air Base a carryon. Imagine navigating Airmen traveled to the Netherlands started off on a fixed wing aircraft with through the cabin in the dark, and became the first U.S. military per- an engine fire. After that they incorpo- loaded down with gear. Add an sonnel to use one of the world’s best rated the wheel well fire along with the element of thick black smoke and firefighting training facilities. running ground and engine. 1By Christie Vanover the intense heat of a fire, blazing “The facility is better than anything “Then they just kept progressing and t USAG Benelux Public Affairs at more than 2,000 degrees. that we know of in Europe,” said Maj. making it bigger and really more diffi- Airmen in the 309th Airlift Squad- Jay Donelson, the 309th Airlift Squad- cult, more exciting as far as we’re con- ron Fire Department experienced this ron Support Operations officer. cerned,” said Tech Sgt. Jedadiah Moss, intensity in order to enhance their ca- From the control tower on Royal assistant chief of operations. pabilities and to better protect the Su- Netherlands Woensdrecht Air Base, Eventually, the crew advanced to ex- preme Allied Commander Europe, the four aircrafts and a structure are visible. tinguishing flames from inside the fu- commanding officer for NATO’s Allied With a click of a mouse, Warrant Of- selage while rescuing passengers. uuu Command Operations. ficer Peter Harts can simultane- “This is some of the most intensive ously send them up in flames. training that I’ve been a part of, and According to Harts, the Senior I’ve been through several different Instructor at the fire training facil- bases,” said Staff Sgt. Carols Stewart, a ity, the entire Dutch, Swiss, Ger- firefighter crew chief who has been in man and Belgian Air Force Fighter the Air Force for 10 years. Services all train at this site, and Stewart’s unit provides crash fire res- the U.S. has helped coordinate

t Senior Airman Jason Tyson p Staff Sgt. Cameron Stone and Tech Sgt. is blasted by flames as he Jedadiah Moss remove their gear, after experiencing makes his way through an Christie Vanover the intense heat from the flames inside a fuselage. Christie Vanover engulfed fuselage. u Airmen in the 309th Airlift Squadron extinguish a u Sgt. Maj. Henri Meiringh, flare up below an aircraft’s wing during a training a Dutch facilitator at the exercise at the Woensdrecht Firefighting Training training area, gives the Christie Vanover Facility in the Netherlands. Christie Vanover Airmen feedback. 34 EDGE t SPRING 09 SPRING 09 t EDGE 35 “We have ground fires and engine fires and wheel fires and ALLIANCE HOME STATION TRAINING AREA you never know which one you’re going to get. You can get all three at one time, so you have to act accordingly,” Stewart added. Harts, who was instrumental in the build up of the facility traveled to the U.S. to work with contractors as the details were being developed back in 1996. On scene, 13 years later, he proudly wore a white helmet adorned with a U.S. flag, as he explained the importance of the accuracy of each simulator. “You want the canopy to open like a real one,” he said when discussing the fighter jet simulator. “A helicopter fire can’t be fully extinguished without pulling a certain switch,” he said referring to a step necessary in stopping a fire in a real rotary wing aircraft. “The operator in the tower knows if the firemen have completed that task.” Christie Vanover Additionally, the all propane-run facility can mimic several types of fuels, simulating appropriate smoke effects and requir- ing firefighters to use the extinguish techniques necessary for Christie Vanover A Road To War uuu the selected fuel. Dutch Air Force Warrant Officer Peter Harts controls the All NATO firefighters are required to train with live fire two magnitude of the fire from a portable device. As U.S. troops help build roads in Afghanistan to elevate the country’s stabilizing regions, new roads have been times a year, which Moss said is important so units, “Stay ef- paved at Chièvres Air Base to help NATO’s Allied Command Operations teams to do the same. ficient. Stay current. Stay on top of your game.“ The new Alliance Home Station Training Area in Belgium makes it possible for counterintelligence task forces from In the past, the 309th Airlift Squadron has trained at Ram- the 650th Military Intelligence Group/Allied Command Counterintelligence to exercise their mission readiness before stein Air Base. However, that location only has one simulator, “This is some of the most going downrange. and the unit could only send teams of two, unlike the six-man intensive training that The site was constructed in the Fall of 2008 to prepare the 650th Task Force that is currently in Afghanistan. Initially, crews who trained in the Netherlands. it consisted of 30 buildings, an outdoor market and a single road, but in the past six months, the facility has continued Plus, the close proximity of Woensdrecht Air Base to Chièvres I’ve been a part of.” to expand by adding access control points, forward operating bases, an additional village and more roads. allowed the Airmen to conduct the training without going on “The beauty of this training site is that it provides the realism and flexibility that is needed to properly prepare temporary duty. “It saved the Air Force about $8,000,” said our folks heading downrange,” said Col. James Drago, commander USAG Benelux. “Here, our units can prepare for Donelson. Airmen in the 309th Airlift Squadron extinguish a flare up the asymmetric enemy, surrounded by unknown people, car accidents and explosions.” uuu Because the Benelux supports tenant units on Chièvres Air Base, on an aircraft’s landing gear. (Photo illustration) Mike Laney, a U.S. Army civilian who speaks English, French and Dutch, was able to work with the Dutch Air Force and the U.S. Air Force to help coordinate the exercise for the 309th. uuu “This has really been a joint effort,” said Laney, the Benelux A Road To Peace host nation liaison officer. “We first started working the coor- By Christie Vanover dination piece for the training at Woensdrecht last year, April t USAG Benelux Public Affairs 2008, and finally were able to train February 2009.” “Above and beyond the unique international experience of training with the Dutch Air Force, the 309th Airlift Squadron firefighters enjoyed the opportunity to train at one of the best fire and rescue training centers in Europe further enhancing their support mission at the Chièvres Air Base.” “Anytime that you have the opportunity or a chance to learn how to do something different, it’s always good because it’s go- ing to help you be more diversified in your job,” said Stewart. And as far as the language barrier, Harts said that’s not a problem. “We’re all brothers in arms, so in a way, firefighters from all over the world speak their own language. And even if the languages don’t match, and you don’t understand each other,

you still do,” he said. Christie Vanover The 309th plans to return to Woensdrecht Air Base for train- ing in August. t t 36 EDGE SPRING 09 Pierre-Etienne Courtejoie TSC Benelux JMTC 7th Army, SPRING 09 EDGE 37 ing each unit’s battle in the TOC to keep the overall scenario in tact. The former infantry Soldier deployed to Iraq with the 4th Infantry Division, but was wounded in battle, and has since reclassified to human resources. He was grateful for the op-

portunity to serve as the TOC Noncommissioned Officer in Pierre-Etienne Courtejoie Charge of this exercise. “I still get a chance to tie in my infantry training and my new wealth of HR knowledge,” he said. “Now, I know what I can provide to the Army.” Bridgeman said the 650th MIG/ACCI asked his unit to sup-

port the script writing so that everyone gets the greatest train- PFC Robert Nickerson – 128th Signal Co. ing possible. “The Army has moved to a more modular force,” he said. “The guys in your unit are not likely guys you’ll go down range with. This teaches faith in the doctrine.” That mixture of coalition forces on-site added realism and complexity to the training, according to Maj. Brad Wenger, the 650th MIG/ACCI task force commander, who was preparing to deploy his unit. Christie Vanover Sgt. 1st Class Edward Mitchell – SHAPE Bn. | Pvt. John Olmstead – 39th Signal Bn. | Sgt. Simon Liu – SHAPE Bn. | Staff Sgt. Timeka, Flowe – SHAPE Bn. He said seeing the mix of Soldiers is representative of a com- bat environment. “It builds up readiness,” he added. This is Wenger’s second assignment with the 650th MIG/ For the first time ever on Chièvres Air Base, counterintelligence forces cross-trained with U.S. personnel from four ACCI. He coincidentally took the very first 650th MIG/ACCI different units. According to Lt. Col. Matt Ingram, 650th MIG/ACCI operations officer, the training not only added Task Force into Afghanistan, but admitted that they didn’t have complexity to his unit’s mission readiness training, but it allowed the tenant units to sharpen their skills. this type of training when they first went down. “It’s easy to say Christie Vanover “We’re getting training. They’re getting training. Our training benefits them. Their training benefits us,” he said. we are much better prepared,” he said. While the 650th MIG/ACCI Soldiers, Civilians and Allied Partners maneuvered through the mock villages to “Some have been out of the box a year or more. This gives gather intelligence, personnel from the USAG Benelux, U.S. Army NATO SHAPE Battalion, 39th Signal Bat- them the opportunity to re-hone their skills – moving through talion and the Air Force Element conducted separate warrior skills tasks at various locations on site. hostile environments, conducting counterintelligence in tacti- Each unit was charged with preparing its own battle scenario for its mission and scripting it into a master plan. cal arenas,” he added Those scripts were prepared based on real incidents downrange. While Belgium is no Afghanistan, Wenger said, “Once you Sgt. 1st Class Michael Zitterich, a member of the Supreme Allied Commander Europe’s Security Detail played get into the scenario mindset, it’s as real as it needs to be.” a major role in scripting the scenario for the opposing force. The military police officer has been in the Army for The 650th MIG/ACCI Task Force downrange, that conducted eight years and has been deployed three times – once to Afghanistan and twice to Iraq. the first MRX training at Chièvres in October, agreed. Although “Sgt. 1st Class Zitterich is very professional. He’s able to accurately simulate what an enemy force would do the October exercise wasn’t as complex, Stearns said the feedback against you,” said Chief Warrant Officer 2 Matt Stearns, the exercise controller, “and they’re not holding back.” has all been positive. “They said there is no substitute for it, and One situation from the opposing force caused Spec. Justin Hill, of the 39th Signal Bn., to respond with a they felt better prepared then any team previously.” 7th Army, JMTC TSC Benelux Quick Reaction Force. “We had people driving by stopping and taking photos of the base,” he said. After be- The Alliance Training Area, with the support of the USAG ing called to react he said, “They stopped the vehicle and ran from us. We shot warning shots and ended up Benelux, 7th Army Joint Multinational Training Command detaining four people.” and tenant units like the 650th MIG/ACCI, will continue to Vanessa Thonnard Although that scenario was intended to train Hill’s unit, the information was reported back to the Tactical see expansion as two new two-story buildings are constructed Operation Center and passed onto other units like the 650th MIG/ACCI. Counterintelligence teams would to increase the site’s urban training capabilities. determine if that information was necessary to their mission, and if so, they could request to question the de- tainees, said Stearns. Sgt. Landon Gilbert – USAG Benelux Sgt. 1st Class Michael Bridgeman, in addition to preparing scripts for the SHAPE Bn., had the role of track- Pierre-Etienne Courtejoie Christie Vanover Christie Vanover

38 EDGE t SPRING 09 SPRING 09 t EDGE 39 Spec. Charles Huttemann – 128th Signal Co. | Sgt. Ryan Duffner – Pierre-Etienne Courtejoie Pierre-Etienne Courtejoie Pierre-Etienne Courtejoie Sgt. Keithtrick Howard – SHAPE Bn. | Sgt. Mackena Arguijo – SHAPE Bn. SHAPE PMO | Staff Sgt. Scott Wesley – USAG Benelux Sgt. 1st Class John Steed – 650th MIG/ACCI 40 EDGE t SPRING 09