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Drought Plan Consultation Have Your Say on Our Plan to Manage Droughts

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Drought Plan Consultation Have Your Say on Our Plan to Manage Droughts Drought plan consultation Have your say on our plan to manage droughts June 2021 At a glance Introduction This plan sets out how we will carry on supplying water during a Droughts are a period of water shortage caused by low rainfall. They can cause harm to the environment and reduce drought. It explains the steps we will take to keep taps flowing how much water we have to supply our customers. and what you can do to play your part. There are different types of drought, but all We can’t prevent a prolonged period of low result in a period of water shortage caused rainfall from happening but we can, with This plan sets out how we will carry on by a prolonged period of low rainfall. your help, manage the situation and reduce supplying water during a drought. the impact on people and the environment. The nature, timings and impact of droughts can vary. Some will only affect a small area This is particularly important as we are in an while others will be more widespread. They area of serious water stress so we all need can impact on sectors – such as agriculture, to do everything we can to help protect our water companies, the leisure industry and water supplies, whatever the weather. We continually monitor our sources, so we know the environment – quite differently. when a drought is starting. We would like to hear your views before The more serious they become, the more our plan is finalised and published because of an impact they will have on society, the the measures within it will impact on economy and the environment. That is why people, communities, and businesses; as we are required by law to have a plan to well as the local environment. manage them. We use drought triggers to tell us what activity we We ask a number of questions at the end of should carry out and when. this document so please share your feedback. No two droughts are ever the same and climate change is likely to make them more severe and frequent. That’s why we have tested this plan against lots of This includes taking action to maximise the amount of water different drought scenarios including those we’ve experienced in the past and from our sources and move it around our area. those that might occur in the future. We will ask customers to use less water and restrict water use for certain activities as the drought becomes more serious. If needed, we will ask for permission to temporarily take more water from the environment to supplement our supplies. In an emergency situation we may need to tanker water from elsewhere and ration water supplies. We want to hear your views on our drought plan. Have your say at seswater.co.uk/publications 1 seswater.co.uk seswater.co.uk 2 When will we use What we will do our drought plan? during a drought We continually monitor rainfall levels and river flows, as well The actions we will take to manage a drought can be split into as the amount of water that is in the water sources we use to two areas - maximising water supplies and reducing demand. supply our customers. Maximising water supplies Reducing demand Each of these sources have a series of trigger levels which tell us when a drought is developing and getting worse. These correspond to the following stages: These actions will help us to make more These actions will help us save water so water available to supply to customers. the supplies that we have can go further. • Normal (no drought) They include: They include: • Impending drought (level 1) Changing how we operate our sources – we Customer awareness campaigns – we will will change how we use our water sources use a range of channels including social Drought (level 2) • so we rely more heavily on those that can be media, newspapers, TV and radio, advertising • Severe drought (level 3a and 3b) recharged by pumping water from other parts and events to reach our customers and ask of the aquifer and preserving supplies in those them to use water more carefully. We will • Emergency drought (level 4) that are reliant on rainfall to refill them. join up where we can with the other water As the drought progresses we will take different actions at companies and water retailers, to work Moving water around our region – we have together to reach customers, businesses and each stage to mitigate its impact and preserve water supplies. constructed new pipelines which means we other water users. can move water around our region more easily. In particular, we can transfer more Leakage management – we will step-up water from Bough Beech reservoir in the our activity to find and fix leaks both on our south of our operating area to the north, network and customers’ pipes, and manage the Where our water comes from helping to preserve supplies in local sources. pressure inside our pipes so less water is lost. Drought permits – we can apply to the Temporary Use Bans (TUBs) – will restrict We supply high quality people in parts of Surrey, Environment Agency for permission to some outdoor water use by household drinking water to more than West Sussex, Kent and abstract water from the River Eden outside customers to help save water. our normal abstraction period to help us 735,000 south London Non-Essential Use Ban (NEUB) – will refill Bough Beech reservoir. restrict some water use by non-household Sutton One drought permit would allow us to customers to help save water. continue our winter abstraction throughout Limit household consumption – we will May and the other would allow us to 85% make public appeals to customers to limit Purley abstract from June to August, if river flows Cobham of our water comes their daily consumption to help preserve permit. Togther, they would provide up to Coulsdon from underground supplies and avoid rationing water. Leatherhead sources beneath the 272 million litres per day of extra water. Pressure reductions – we will reduce Caterham North Downs which are We can also apply for permission to pressure in a phased way. filled when rainfall soaks abstract additional water under certain through the ground conditions from three groundwater sources Emergency drought order – would allow M25 – Hackbridge, Kenley and Woodmansterne. us to bring in emergency measures such as Dorking Reigate Together, these could provide an additional only supplying water Redhill 9 million litres per day. We would not apply at certain times of the M23 for a drought permit until after Temporary day (‘rota cuts’) or Edenbridge 15% Use Bans have been introduced. If we do, we putting standpipes is abstracted will enhance our environmental monitoring in public places for Horley from the River and take measures to mitigate the impact people to draw Eden and stored Gatwick Airport on the environment. water from instead in Bough Beech of it being supplied reservoir near to their homes. Edenbridge 3 seswater.co.uk seswater.co.uk 4 Water use restrictions Non-Essential Use Ban (NEUB) During a drought we may need customers to restrict their water To introduce a NEUB we are required to apply for a Drought use. Here we explain what would be restricted at each stage. Order to the Secretary of State. There are exemptions for certain customers and activities. Some of these will be applied automatically by all water companies. Others will be introduced at the discretion of individual companies. A = Automatic exemption What’s not allowed? D = Discretionary exemption • Watering outdoor plants on commercial premises • Using a hosepipe for filling or maintaining a commercial swimming Temporary Use Ban (TUBs) pool or paddling pool • Using a hosepipe for filling or maintaining a pond What’s not allowed? • Operating a mechanical vehicle washer You can’t use a hosepipe or a sprinkler for: Cleaning the walls or • • Cleaning any vehicle, boat, aircraft or railway rolling stock windows of domestic Watering a garden - which includes • premises Cleaning any part of an exterior building or wall private and public gardens, parks, • Cleaning paths or patios. allotments, grass verges and open • • Cleaning the windows of non-domestic premises green spaces Or use water to: • Cleaning industrial plant • Cleaning a private motor vehicle • Fill or maintain a domestic pond or • Watering plants at domestic premises ornamental fountain • Using water to supress dust Cleaning a private leisure boat • • Fill a domestic swimming pool or • Using an automatic cistern in an unoccupied building. • Any domestic recreational use paddling pool. What’s exempt? What’s exempt? • Watering the areas of grass with a • Filling a domestic pond during • Water used to protect health and safety (A) hosepipe or sprinkler that are used construction and which contains fish or Blue badge holders (A) for sport or recreation (not the whole other species (A) • ground), to protect health and safety (A) • Filling a pool used for medical • Watering plants that are for sale; or are part of the National Flower collection or on • Approved drip or trickle irrigations treatment, veterinary treatment and temporary display (A) systems that have a pressure reducing animal decontamination (A) • Filling or maintaining pools that are open to the public, used by schools valve and timer (A) • Filling an ornamental fountain that for swimming lessons, used for medical or veterinary treatment and animal • Blue badge holders (A) provides air to a pond containing fish (A) decontamination (A) • Companies that use hosepipes for their • Watering newly laid turf with a hosepipe • Filling pools or ponds which contain fish or other aquatic species (A) cleaning business such as window, car or sprinkler for the first 28 days (D) • Using an approved drip or trickle irrigation system during the evening or night (D) and patio cleaners (A) • Customers with mobility issues on the • Using a hosepipe to clean a private boat company’s vulnerable customers list (D) • Watering newly bought plants for the first 28 days (D) which is the customers’ home; where not • To prevent the spread of invasive species (D) • Businesses whose sole occupation is cleaning windows using a hosepipe (D) cleaning it will increase fuel consumption To operate water features with religious and where it is the required method of • • Businesses that use water to remove graffiti (D) significance (D).
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