Ofwat: Post Hearing Submission
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Drought Plan Consultation Have Your Say on Our Plan to Manage Droughts
Drought plan consultation Have your say on our plan to manage droughts June 2021 At a glance Introduction This plan sets out how we will carry on supplying water during a Droughts are a period of water shortage caused by low rainfall. They can cause harm to the environment and reduce drought. It explains the steps we will take to keep taps flowing how much water we have to supply our customers. and what you can do to play your part. There are different types of drought, but all We can’t prevent a prolonged period of low result in a period of water shortage caused rainfall from happening but we can, with This plan sets out how we will carry on by a prolonged period of low rainfall. your help, manage the situation and reduce supplying water during a drought. the impact on people and the environment. The nature, timings and impact of droughts can vary. Some will only affect a small area This is particularly important as we are in an while others will be more widespread. They area of serious water stress so we all need can impact on sectors – such as agriculture, to do everything we can to help protect our water companies, the leisure industry and water supplies, whatever the weather. We continually monitor our sources, so we know the environment – quite differently. when a drought is starting. We would like to hear your views before The more serious they become, the more our plan is finalised and published because of an impact they will have on society, the the measures within it will impact on economy and the environment. -
PR19 Final Determinations: SES Water Final Determination
December 2019 PR19 final determinations: SES Water final determination www.ofwat.gov.uk PR19 final determinations: SES Water final determination PR19 final determinations: SES Water final determination 1 PR19 final determinations: SES Water final determination About this document This document supports the ‘Notification of the final determination of price controls for SES Water’ and sets out further details about the final determination price control, service and incentive package for SES Water for 2020 to 2025. All figures in this document are in 2017-18 prices except where otherwise stated. The final determination documentation sets out: the outcomes for SES Water to deliver; the allowed revenue that SES Water can recover from its customers; and how we have determined allowed revenues based on our calculation of efficient costs and the allowed return on capital. This final determination is in accordance with our PR19 methodology (as updated), our statutory duties1 and the UK Government’s statement of strategic priorities and objectives for Ofwat2. We have also had regard to the principles of best regulatory practice, including the principles under which regulatory activities should be transparent, accountable, proportionate, consistent and targeted. Our final determination carefully considers all of the representations we received from companies and stakeholders on our draft determination and takes account of the most up-to-date information available where appropriate. Where appropriate, we explicitly set out our response to points and issues raised by respondents. Where information was provided late and we have not been able to take full account of this in the final determination, this is explicitly stated. -
Gate One Submission for Thames Water to Southern Water Transfer Date: 05 July 2021
Strategic regional water resource solutions: Preliminary feasibility assessment Gate one submission for Thames Water to Southern Water Transfer Date: 05 July 2021 i Glossary Acronym Terms to use / Definition AA Appropriate Assessment - under the Habitats Regulations ACWG All Company Working Group AIC Average Incremental Cost AMP Asset Management Plan AONB Area of Outstanding Natural Beauty BBOWT Berkshire, Buckinghamshire and Oxfordshire Wildlife Trust BNG Biodiversity net gain BNL Biodiversity net loss CAP Competitively Appointed Provider CCG Customer Challenge Group – a regional CCG has been established by WRSE CCW Consumer Council for Water CEB Chemically Enhanced Backwash CEC Contaminants of Emerging Concern CEMP Construction and Environmental Management Plan CO2 Carbon Dioxide CPO Compulsory Purchase Order DAF Dissolved Air Floatation DCO Development Consent Order – planning under the Planning Act 2008 Defra Department for Environment, Food and Rural Affairs DI Ductile Iron DO Deployable Output DPC Direct Procurement for Customers DWI Drinking Water Inspectorate DYAA Dry Year Annual Average EA Environment Agency EES Thames Water’s Engineering Estimating System EIA Environmental Impact Assessment ENG Environmental Net Gain ERD Energy Recovery Devices FD Ofwat Final Determination FEPS Final Effluent Pumping Station GAC Granular Activated Carbon HE Historic England HIOWWT Hampshire and Isle of Wight Wildlife Trust HRA Habitat Regulations Assessment ICA Instrumentation Control and Automation INNS Invasive Non-Native Species IP Infrastructure -
Potable Freshwater Pre-Planning Enquiry
Potable freshwater pre-planning enquiry A pre-planning enquiry can assist developers in identifying possible constraints that may be associated with servicing a development site and the potential costs and timescales involved in servicing a site prior to land acquisition or the submission of a planning application. Please complete this form and save a copy and email it to [email protected] or alternatively post it to: Developer Services, Southern House, Yeoman Road, Worthing, West Sussex BN13 3NX All fields are required unless otherwise stated. Please note incomplete information may cause delays to your application. When answering the yes/no questions please tick in the appropriate box. Please keep a copy of the completed application for your records. If you need any help completing the form please call us on 0330 303 0119 and we’ll be happy to help. We aim to respond to enquiries within five calendar days from receipt of your completed enquiry form. Section 1: About you Are you? (please tick) Developer Consultant Landowner Other (please state) Name: Address: Company name (if applicable): Phone: Email: Postcode: Section 2: Development details Please see our portal for further details: developerservices.southernwater.co.uk. For developments of less than 500 units a Level 1 preliminary freshwater capacity can be undertaken. This is a simple check that will identify whether the required capacity is available adjacent to or close to the proposed development. Should capacity not be available, you will be provided with an indication of the nearest point at which capacity is available and a Level 2 Indicative Hydraulic Assessment can be considered. -
Water Resources Management Plan 2019 Main Report Issue No. 1
Water Resources Management Plan 2019 Main Report Issue No. 1 Project Owner: Alison Murphy Project Manager: Tom Kelly August 2019 SES Water WRMP 2019 Document Revision History Rev Purpose Originated Checked Reviewed Authorised Date Initial draft for Director 1 AM AM TK TK 24/8/18 Approval Final draft for submission 2 AM AM TK TK 3/9/18 – Issue 1 Revised to include Defra 3 further information AM AM TK TK 6/5/19 requests – Issue 2 Final plan – authorisation 4 AM AM TK TK 20/8/19 to publish given by Defra Final Plan Page 2 of 112 20 August 2019 SES Water WRMP 2019 Security Statement This statement is to certify that this plan does not contain any information that would compromise national security interests. It also does not contain any information that may be considered commercially confidential. No information been excluded from this plan on these grounds. Final Plan Page 3 of 112 20 August 2019 SES Water WRMP 2019 Contents 1.0 GLOSSARY OF TERMS ................................ ................................ .................... 6 2.0 INTRODUCTION ............................................................................................... 8 2.1 Overview of the Water Resources Management Plan Process ..................... 8 2.2 Our supply area ................................................................................................ 9 2.3 Links to other plans ........................................................................................10 2.4 Water Resources in the South East Group ...................................................13 -
SES Water Customer Scrutiny Panel (CSP) Thursday 31 October 2019 Boardroom, Redhill - 10:00Am
SES Water Customer Scrutiny Panel (CSP) Thursday 31 October 2019 Boardroom, Redhill - 10:00am Present: Graham Hanson* (Chair) (GH) Helen Moulsley*, Independent (HM) Simon Bland*, Reigate and Banstead Borough Council (Deputy Chair) (SB) Chris Hoskins*, Nutfield Conservation Society (CH) Jon Sellars*, Environment Agency (JS) Karen Gibbs* Consumer Council for Water (KG) Bella Davies* - South East Rivers Trust (BD) Jaime Ali*, Independent (JA) Anthony Ferrar – SES Water Managing Director (AF) Paul Kerr – SES Water Finance and Regulation Director (PK) Tom Kelly – SES Water Wholesale Director (TK) Dan Lamb – SES Water Head of Retail Services (DL) Van Dang – SES Water Economic Regulation Manager (VD) Cat Holland – SES Water Head of Communications & minute taker (CaH) Meyrick Gough - Meyrick Gough, Technical Planning Director at WRSE (MG) Apologies: Martin Hurst*, Independent (MH) Deborah Jones* - Citizens Advice Mole Valley (DJ) Tom Perry* - Environment Agency (TP) Alison Thompson*, Consumer Council for Water (AT) *Denotes CSP member The CSP held a private session before the main session of the meeting. The CSP Chair’s summary of key areas of focus and action following the meeting are as follows: • Performance: The CSP noted that the Company has again met most of its performance commitments in Q2, but that there were a number of measures that still required ongoing focus, as identified in these minutes. The CSP also noted, and discussed with SES Water management, Ofwat’s Service Delivery Report 2018/19 in which the Company was classed as a ‘middle -
Proposals for Selsey
Our Bathing Water Enhancement Programme - proposals for Selsey Working together to protect and enhance bathing water across our region between now and summer 2019 Protecting and enhancing our bathing waters Our region’s bathing waters are precious and among the cleanest in the UK, and you’ve quite rightly asked us to continue to protect and enhance them. So, we’re carrying out a multi-million pound Bathing Water Enhancement Programme, the first of its kind in the UK, to do just that. We’ve set aside £31.5 million of funding for this innovative programme, and are working together with local councils, the Environment Agency and other stakeholders to deliver it. Between now and the 2019 bathing season, we’ll work together to investigate 21 of our region’s beautiful bathing waters, and to make sure that seven of them reach the ‘excellent’ quality standard. Although our programme’s investment comes to an end in 2019, we’re confident the enhancements that are delivered will help to maintain excellent water quality at these sites for many years to come. Dartford Gravesend Our bathing waters Herne Bay Isle of Chatham Sheppey Ramsgate Gillingham Canterbury Faversham Sevenoaks Maidstone Deal Basingstoke SUTTON & Andover EAST SURREY SOUTH EAST Tonbridge WATER THAMES WATER KENT Dover WATER Ashford SOUTH EAST Tunbridge Wells Folkestone WESSEX WATER Crawley WATER Haslemere Weir Wood Bewl Water Winchester AFFINITY Salisbury Horsham Haywards EAST SUSSEX New WATER Otterbourne Heath Romney Petersfield Darwell HAMPSHIRE WEST SUSSEX Burgess SOUTH EAST Lydd -
Modification of the Conditions of Appointment of Southern Water Services Limited
WATER SERVICES REGULATION AUTHORITY WATER INDUSTRY ACT 1991, SECTION 13(1) Modification of the Conditions of Appointment of Southern Water Services Limited Made on 22 March 2021 Coming into effect on 23 March 2021 The Water Services Regulation Authority, in exercise of the power conferred on it by section 13(1) of the Water Industry Act 1991 (the "Act"), after giving notice as required by section 13(2) of the Act, hereby makes the modifications described in the Schedule attached hereto to the Conditions of the Appointments of Southern Water Services Limited (the "Appointee") as a water and sewerage undertaker under Chapter I of Part II of the Act, the Appointee having consented to these modifications. Signed for and on behalf of the Water Services Regulation Authority Keith Mason Senior Director Schedule 1. The following new definitions will be inserted into paragraph 3 of Condition A at the appropriate alphabetical place: “Capacity Charge” means the charge of that name under the Havant Thicket Agreement; “Havant Thicket Activities” has the meaning given to it in paragraph 2 of Condition B of the Instrument of Appointment of Portsmouth Water Limited; “Havant Thicket Agreement” means the agreement (including for the bulk supply of water) between the Appointee and Portsmouth Water Limited in respect of the Havant Thicket Activities; 2. The following new Condition T will be inserted after Condition S: “Condition T: Havant Thicket Introduction This Condition requires the Appointee to comply in all material respects with the terms of the Havant Thicket Agreement entered into between the Appointee and Portsmouth Water Limited. -
1 Code of Practice for Domestic Customers
1 Code of Practice for Domestic Customers It is a regulatory requirement for us to Consumer Council for Water (CCWater) is publish a Code of Practice for Domestic an independent organisation that represents Customers, providing a comprehensive customers' interests and deals with their guide to the services offered by the complaints. CCWater is set up on a regional Company. Our Code of Practice is made basis with 10 separate offices around the up of a suite of leaflets which are listed at country. Our region is known as Consumer the end of this Fact Sheet (also available on our website). This Fact Sheet incorporates Council for Water London & South East some more general information on how we Region and its address is: operate as part of the UK Water Industry. 1st Floor, Your water company and other relevant Victoria Square House, organisations Victoria Square, SES Water was founded in 1862. Today, the Birmingham, B2 4AJ company supplies water to about 650,000 Tel: 0207 931 8502 Minicom: 0121 625 1442 people living and working in an area of more email: [email protected] than 830 square kilometres. We provide water Web site: www.ccwater.org.uk supply services through a licence granted by Each regional office has a committee whose the Secretary of State under the Water job is to review any matters that may affect Industry Act 1991. your interests as a customer. There are a number of organisations whose One of its duties is to investigate complaints. If job it is to regulate the water industry. the committee is unhappy with our response to Water Services Regulation Authority its conclusions, it will refer the complaint to (Ofwat) is the independent body responsible Ofwat. -
Helen Chapman South East Water by Email Only
T: 03459 335577 [email protected] www.gov.uk/defra Helen Chapman South East Water Date: 8 February 2019 By email only: [email protected] Dear Helen, South East Water draft WRMP19: further information in support of your statement of response Thank you for submitting the statement of response (SoR) to South East Water’s consultation on its water resources management plan. We have been reviewing the revised draft plan, SoR and advice from the Environment Agency prior to submitting the documents to the Secretary of State for a decision on next steps. However, before we can refer your plan to the Secretary of State for a decision we would like you to provide some further information in support of your plan. The information requested is enclosed. The additional information should be sent to: [email protected]; water- [email protected]; [email protected] Any further information will form part of your statement of response prepared under Regulation 4 of the Water Resources Management Plan Regulations 2007 and as such it should be published on the water company’s website and a copy sent to those that made representations on the draft Plan. This is to enable stakeholders to understand, fully, the company’s proposals and to ensure that all information informing the Secretary of State’s decisions is in the public domain. I would be grateful if you could let me have this further information as quickly as possible, but in any case no later than 5 April 2019. -
Writing on Behalf of Click and Type Name of Networks
Press Release Utility Networks Partnership 24 June 2020 United front by utilities to help customers in vulnerable situations People who need extra help during a water, electricity or gas emergency will benefit from a new partnership approach by 12 utility companies. They have created a joint video to promote the Priority Services Register, a service that all utilities provide for people needing extra support for a variety of reasons. The companies involved are all members of the Utility Networks Partnership and are already working closely together to help customers living in vulnerable circumstances. They are Affinity Water, Anglian Water, Northumbrian Water, Essex and Suffolk Water, SES Water, SGN, South East Water, Southern Water, Thames Water, UK Power Networks Cadent Gas and Cambridge Water. Andy Clowes, Head of Customer Insight and Strategy, South East Water said: “Taking care of our customers is at the heart of everything we do. “That’s why across the utility sector we have come together to make the Priority Services Register even easier to use, giving our customers extra support when they need it most. It’s completely free of charge and it’s simple to sign up.” Kerry Potter, UK Power Networks’ consumer vulnerability manager, who chairs the Utility Networks Partnership, said: “It’s fantastic to work as a team to create a new video promoting the Priority Services Register which is making it easier for eligible people to get support. When 12 utility companies share a consistent message, we can help far more people. “Collaboration is key to tackling vulnerability and our utility networks group work together to provide consistent services for vulnerable customers in the regions we serve.” Press Release Utility Networks Partnership Thirty-five charity partners have helped develop the video to increase awareness about the free help available from utilities in the event of a gas, water or electricity outage. -
Sponsorship Pack
SPONSORSHIP PACK Birmingham | 20 May 2020 Water Industry Awards 2020 Birmingham | 20 May 2020 WELCOME The Water Industry Awards are back – 20 May 2020 – to celebrate and reward outstanding achievement and innovation in this dynamic UK water industry. Now in its 14th year, the glittering black-tie event at Birmingham’s premier Metropole Hotel, marks a high point in the industry calendar. We’ll be welcoming over 500 water and wastewater In addition to a great evening of entertainment companies and many of their key contractor and and celebration, we make sure the winning supplier partners, to find out if their projects entries receive the promotion they deserve, in and initiatives have been selected as winners a special WWT supplement, on WWT’s website by our expert judging panel. It’s a rigorous two- and in an extensive programme features stage process ensuring the awards command and case studies throughout the year. credibility and respect in the water sector. With a host of opportunities for sponsorship and branding, as well as on-the-night options for a dazzling VIP experience, there has never been a better time to align your brand with the very best of the UK water sector. We look forward to seeing you there! Alec Peachey Content director WWT Water Industry Awards 2020 Birmingham | 20 May 2020 WHY SPONSOR THE WATER INDUSTRY AwARDS? CHAMPION SUccESS NEtwORKING Your support and participation in the As an awards category sponsor, you are awards highlights your commitment to a given the opportunity to present your successful water industry. category to the award winner as well as table of 10 in a key location to host your customers & colleagues for an evening of fine dining & entertainment.