Health Service Chief Executive North West Hospital and Health Service
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CANDIDATE INFORMATION PACK HEALTH SERVICE CHIEF EXECUTIVE NORTH WEST HOSPITAL AND HEALTH SERVICE CANDIDATE INFORMATION PACK Chief Executive TABLE OF CONTENTS Executive Summary 3 North West Hospital and Health Service 4 Health Service Chief Executive 10 Employment Terms & Conditions 13 How to Apply 14 Mount Isa 16 HardyGroup | IN CONFIDENCE 2 CANDIDATE INFORMATION PACK Chief Executive EXECUTIVE SUMMARY • Visionary and Inspirational Leader • Lead and Promote Person Centred Healthcare • Enable Excellence and Innovation in the provision of rural and remote Healthcare services The North West Hospital and Health Service (NWHHS) covers an area of over 300,000 square kilometres and services the rural and remote communities within North Western Queensland and the Gulf of Carpentaria. Serving a population of around 32,000 people, across one regional hospital, two multipurpose health services, three remote hospitals, four primary health clinics and five community health centres. The Health Service looks after the City of Mount Isa and the towns and areas of Burketown, Camooweal, Cloncurry, Dajarra, Doomadgee, Julia Creek, Karumba, Normanton, and Mornington Island. NWHHS is offering a unique challenge for an experienced health leader. The NWHHS Board is seeking a Chief Executive (CE) to deliver excellence in rural and remote healthcare where chronic disease and disease management provides real clinical challenges. The CE will be strategic and visionary and understand how to build and improve the profile of NWHHS within a context of reassessment of the priorities for improved health outcomes for its communities. With emphasis on collaboration and coordination with key providers and stakeholders the individual will gain commitment to an agenda and work to achieve agreed core health outcomes. Sustainability of the health system is paramount. Championing the needs of NWHHS communities means you understand funding models at state and federal levels and with innovative thinking, you will deliver effective and efficient quality services at a localised level for regional, rural and remote communities. To be considered for the role, potential applicants will need to demonstrate a track record of achievement in, • The delivery of high-quality services and progressing a reform agenda in a complex organisation • The provision of strategic, analytical, and innovative skills in management and delivery, particularly in a healthcare environment • Resource management, including budget, capital and workforce • Consultation and negotiation with a wide range of stakeholders, including government, non- government, the community and unions • Working with Board/Boards on the creation, and implementation of their Vision for the organisation. Northern West Queensland encompasses everything that is Outback Australia. The position is based in the city of Mount Isa, surrounded by the Selwyn Ranges on the banks of the Leichhardt River. To the north lies the isolated Gulf Country and Savannah: the south is home to the Channel Country: the east is rich in pastoral grasslands and in the west the Gateway to the Northern Territory. Mount Isa is a progressive industrial, commercial and tourist centre with a thriving mining industry forming the backbone of the community. If you believe you have the drive, enthusiasm and track record to lead a complex rural and remote health service and unlock further potential and create opportunities to improve healthcare outcomes in the communities of North West Queensland, we would like to hear from you. HardyGroup | IN CONFIDENCE 3 CANDIDATE INFORMATION PACK Chief Executive NORTH WEST HOSPITAL & HEALTH SERVICE VISION: To be Queensland’s leading Hospital and Health Service delivering excellence in remote healthcare to our patients. North West Hospital and Health Service (NWHHS), is in the North West region of Queensland Australia the hospital covers the region an area of 300,000 square kilometres from Dajarra in the south, to Camooweal near the Northern Territory border to Julia Creek in the east and north to Mornington Island in the Gulf of Carpentaria. North West HHS services a population of approximately 32,000 people. Demographically, the health service is one of Queensland’s most diverse, with Aboriginal and Torres Strait Islander peoples accounting for over a quarter of the population, 9.6% of the population born overseas, and 4.2% of the population speaking a language other than English at home. North West HHS comprises of one main city of: Mount Isa, and several smaller rural towns such as Burketown, Camooweal, Cloncurry Doomadgee, Normanton, Dajarra, Julia Creek, Mornington Island and Karumba. The land area encompasses a number of large-scale mine sites and related infrastructure, as well as extensive grazing leases. The health service works in conjunction and relies on partnerships with other entities for example: General Practitioners, Gidgee Healing, The Royal Flying Doctor Service and the Western Queensland Primary Health Network to deliver health services to remote communities up to 700km from Mount Isa. Many of the North West HHS’s patients requiring specialist services are referred to larger regional or tertiary hospitals such as Townsville or Cairns, or to large metropolitan hospitals such as Brisbane, as required. PURPOSE To embrace change, to forge close partnerships, and to work closely with our communities to improve the health of people across North West Queensland. VALUES: The NWHHS is a values-based organisation, these are outlined in the images to the right and include: Innovation Respect Engagement Accountability Caring Honesty We work We treat people We listen and We own our We are true to We make things together to with kindness learn from each actions and ourselves and happen involve our and look after other behaviours others communities each other HardyGroup | IN CONFIDENCE 4 CANDIDATE INFORMATION PACK Chief Executive NORTH WEST HOSPITAL AND HEALTH SERVICE REGION The North West HHS region and location in the north west coastal gulf of Queensland to the inland outback regions often associated with the primary industries of mining and faming. Image: North West HHS Region with Hospitals, Multi-Purpose Health Service Community Hospitals & Clinics labelled. NWHHS facilities are listed below by service type. Hospitals: Primary Health Facilities: Community Services: Multipurpose Health Service: Doomadgee Burketown Cloncurry Cloncurry Mornington Island Camooweal Doomadgee McKinlay Shire Mount Isa Dajarra McKinlay Clinic Normanton Karumba Mornington Island Normanton Mount Isa Normanton HardyGroup | IN CONFIDENCE 5 CANDIDATE INFORMATION PACK Chief Executive Mount Isa Hospital Mount Isa is a CSCF Level 4 Specialist Service Base Hospital and the referral hospital for the North West region, with remote country/ community hospitals at Doomadgee, Normanton, Mornington Island, Cloncurry, Julia Creek and health centres at Dajarra, Camooweal, Karumba and Burketown. Mount Isa Hospital provides 83 beds and a mixture of specialised services such as cardiology, endocrinology, gastroenterology and other surgeries. The hospital recently underwent a major redevelopment. The $65.19 million Hospital redevelopment improves health service access, provides an environment that supports contemporary models of care, improves patient facilities and staff amenities. This included a new Emergency Department, new Outpatients Department, Mental Health (Outpatient) Unit and Cancer Care Centre. The Paediatrics Unit has also recently upgraded, plus an MRI (magnetic resonance imaging) building. The Mount Isa Hospital Emergency Department sees approximately 28,000 to 30,000 presentations per annum and is the primary facility for the treatment of trauma caused by mining and farming accidents as well as road accidents. Mount Isa also has a Royal Flying Doctor Service base providing rural retrievals, transfers and numerous primary health care activities including clinics at the health centres mentioned above. Images: Clockwise North West HHS, North West HHS staff, Mental Health buildings Mount Isa Hospital, Royal Flying Doctors HardyGroup | IN CONFIDENCE 6 CANDIDATE INFORMATION PACK Chief Executive Mornington Island Hospital A remote Level 2 hospital under the Rural and Remote Clinical Services Capability Framework. The facility provides 24-hour acute inpatient and accident and emergency care. Staffing consists of a medical officer and registered nurses. Following transition to community control, Gidgee Healing Aboriginal Medical Service provides primary and community health care from the community health building. Doomadgee Hospital A Level 2 remote hospital under the Rural and Remote Clinical Services Capability Framework. The facility provides 24-hour acute inpatient and accident and emergency care. Culturally appropriate care is provided by Aboriginal and Torres Strait Islander health workers, nursing, medical, administration and operational staff. Normanton Hospital A Level 2 hospital under the Rural and Remote Clinical Services Capability Framework, with capacity to provide respite/palliative care services and private admissions. The facility provides 24-hour acute inpatient and accident and emergency care. Outpatient services include general outpatients, nurse and medical led clinics, radiology, pathology, pharmacy and dressing clinics. Cloncurry Multipurpose Health Service Provides rural and remote hospital services including an inpatient facility, a residential aged care facility, an emergency department and an outpatient department.