HARROW COUNCIL
TRAFFIC AND ROAD SAFETY ADVISORY PANEL
WEDNESDAY 22 SEPTEMBER 2004
INFORMATION CIRCULAR
PART I
Enc. 1. Minutes of Recent Bus & Highway Liaison Meetings and Rail Liaison Meetings: (Pages 1 - 36)
Enc. 2. Transport Local Implementation Plan (LIP) Processes: (Pages 37 - 40)
PART II - NIL
This page is intentionally left blank Information Item 1 Pages 1 to 36 INFORMATION ITEM 1
RAIL LIAISON MEETING
BUS & HIGHWAY LIAISON MEETING
The following minutes of the above meetings, are attached for information:
• Wednesday 7 April 2004 – minutes agreed
• Wednesday 7 July 2004 – subject to approval at the next meeting, scheduled for Wednesday 6 October 2004.
FOR INFORMATION
Author: Helen McGrath, Transportation Administrator Tel: 020 8424 7569 Email: [email protected]
1 This page is intentionally left blank
2 Harrow Council
Minutes of the Rail Liaison Meeting
Wednesday 7 April 2004
Present
Harrow Council
John Nickolay JN Councillor Alan Blann AB Councillor Thaya Idaikkadar TI Councillor Steve Swain SJS Transportation Manager Hanif Islam HI Transport Planner Fuad Omar FO Travel Plan Officer Helen McGrath HM Minutes
Rail Operators
Pat Hansberry PH Metropolitan Line, London Underground Limited Phil Wood PW Planning, London Underground Limited Mike Guy MG London Underground Limited Christopher Upfold CU Accessibility, London Underground Limited
Matt Ball MB South Central
Charlie Johnston CJ Silverlink County Ian Polush IP Silverlink Metro
Harrow Public Transport Users Association
Anthony Wood AW Chairman
ACTION 1.0 APOLOGIES
Councillor Adrian Pinkus – Harrow Council Chris Mair – Network Rail Julian Drury – Silverlink Stuart Yeatman – Chiltern Rail
a) Minutes of Previous Meeting Agreed.
b) Matters Arising
To be dealt with under appropriate heading.
2.0 CROSSRAIL No attendance.
3.0 SOUTH CENTRAL AW mentioned the confusion surrounding the 1630 into Harrow and Wealdstone (northbound), which does not stop. MB advised the 1630 service would be resumed in the new timetable, scheduled to start on 27 September 2004. 3
The service will stop at Wembley Central at 1626, Harrow and Wealdstone at 1631 and at Watford Junction at 1638. MB added that the new timetable would no longer be changed for the summer and winter seasons.
Also, more peak trains going south of Clapham Junction is being investigated.
MB reported that the SRA study on the Brighton mainline is due for release shortly, which will outline their proposals for completion by 2005. SRA investigated use of the Brighton main line and its capacity and have proposed changes that will allow an extra 40% seating capacity at peak times.
Although pleased about the improvements that have been made, JN stated that passengers would still be required to change platforms at Clapham Junction. MB agreed that it is unfortunate but still necessary.
4.0 CHILTERN RAIL No attendance.
5.0 NETWORK RAIL
Chris Mair, Public Affairs Manager for Network Rail was unfortunately unable to attend the meeting but forwarded his brief for inclusion in the minutes.
Easter Works From 9-12 April renewal works will be carried out on the route from Rugby to Hemel Hempstead (and Watford on 10 and 11 April) and from 9-13 April from Stafford to Rugby. During this period, long distance trains will be diverted via the West Midlands, terminating at Northampton/Milton Keynes, with connecting buses to Hemel Hempstead/Watford and a shuttle train service into Euston. Alternative services are also available between London Marylebone and Birmingham Moor Street and Snow Hill on Chiltern Railways and between Manchester Piccadilly and London St Pancras on Midland Mainline (though this service terminates at Luton on 10 and 11 April with a shuttle service into London). Local train services will still operate between Harrow and Euston during this period, however there will be three trains an hour between Watford and Euston (but two on Sunday 11 April).
Spring Bank Holiday 29 May-6 June. The route is effectively closed between Watford and Lichfield, with passengers transferring onto buses at Watford heading north. The Midland Mainline and Chilterns services are again alternative options.
A copy of the latest press release is attached for information. During the works all stations remain open.
200 miles of the West Coast is now available to 125mph running in tilt mode under driver training conditions. This is between Colwick (staffs) and Cheadle Hume and Rugby to Hanslope Jcn (north of Milton Keynes).
Platform extension works will take place at Harrow and are scheduled for completion by the end of September 2004. We are scheduled to go onto site in the very near future. Development, design and planning works are still ongoing. This will facilitate the new 12 car trains which are introduced onto the route in 2005. 2 4
Network Rail are also commissioning the Watford to Bletchley signalling during the Spring Bank Holiday and the new crossovers at Bourne End at the same time, which will give performance benefits when they come on line.
In relation to the platform extension work AW asked whether planning permission had been given from Harrow Council. HI informed that permission had not originally been sought and Network Rail had not anticipated the length of time required to seek permission. The situation is being investigated. HI added that lorries to and from the site will be using Ellen Webb Drive in order to deliver materials.
JN asked whether permission was necessary and was informed that as Harrow and Wealdstone is a listed building permission is required to ensure the work is inline with the current look of the station.
CJ added that the timetable for 12 car trains is due to commence in 2004 with new 12 car vehicles expected to be in operation by February 2005. Platforms 4 and 5 to be extended.
6.0 LONDON UNDERGROUND
PW provided an update.
Tim O’Toole, Managing Director, LUL visited Harrow Council on 5 March 2004. Whilst at Harrow he was given a presentation by Harrow Council on the proposed development of the College Road site, he discussed the PPP plans and blockade and also met AW to discuss current rail issues i.e. Crossrail, the Croxley link, accessibility etc. PW also reported forthcoming closures, as shown below:
Neasden to Stanmore (Jub) – 24-25 April 2004 Track replacement work. Rail replacement buses will be provided from Willesden Green to Stanmore (all stations except Dollis Hill).
Neasden to Stanmore (Jub)/Wembley Park to Harrow on the Hill (Met) 22-23 May 2004 7-car project. Rail replacement buses will be provided from Stanmore to Neasden (all stations except Dollis Hill), Harrow on the Hill to Wembley Park and Willesden Green (all stations) Harrow on the Hill to Wembley Park (fast) and Willesden Green (fast).
Harrow on the Hill to Aldgate/Neasden to Stanmore 12-13 June 2004 Wembley Park closure. Replacement services to be confirmed.
Queens Park to Harrow & Wealdstone (Bak) – 13 June 2004 Network Rail work. Rail replacement buses from Queens Park to Wembley Central.
Harrow on the Hill to Aldgate/Neasden to Stanmore 19-20 June 2004 Wembley Park closure. Replacement services to be confirmed.
Acton Town to Uxbridge (Pic) – 26-27 June 2004 Track replacement work. Rail replacement services from Acton Town to Rayners Lane.
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Queens Park to Harrow & Wealdstone – 1 August 2004 Network Rail work. Rail replacement buses from Queens Park to Wembley Central.
Bakerloo Line 9 Day Blockade Network Rail plans a major renewal of points at Willesden Junction scheduled to take place at the close of traffic on Friday 22 October 2004 until the start of traffic on 1 November 2004. As a result there will be no service on the Bakerloo line, north of Queen’s Park, for nine days – with a reduced service on the rest of the line, as there will be no train access to and from Stonebridge Park depot.
The dates coincide with half term when demand is suppressed and we carried out a bus route survey during the last half term to gauge accurate road traffic levels. Network Rail are planning a like for like replacement of the points and although Silverlink Train Services have objected, favouring a complete remodelling, this is the most likely scope of works to be carried out.
A further meeting with representatives from LUL, Network Rail and Silverlink Train Services is scheduled for late April. This will start to look at the final arrangements for the closure and allow LUL and NR to begin consulting key stakeholders. The communications plan will also be drawn up at this point.
AW asked whether sufficient planning had been made to accommodate for the closures i.e. ensuring other lines are operating full services. PW advised that there is a team responsible for the planning of any closures and the investigation of any parallel closures.
In relation to the Tim O’Toole visit, AW mentioned an article recently published in Local Transport Today which states that LUL have under spent their budget. AW brought this issue up with Tim O’Toole but his response was that although funding is not his responsibility, figures are planned by TfL.
PW informed that Camden Town is currently at the enquiry stage and funding has been spent slower than expected. £56m being carried over for this financial year.
AW asked about dual height platforms (correct name: composite platforms) between Rayners Lane and Uxbridge and feels LUL should investigate on grounds of safety. AW also mentioned the new, universal stock planned for the Met Line, which is 2 metres shorter meaning a 30% reduction in seating.
HI asked LUL for a more detailed programme for refurbishment to use in conjunction with the Council’s refurbishment programme. PH agreed to put HI in touch with Bernie Peal. SJS requested to know the long-term improvements that LUL have planned. PH advised that he would only be able to update on the Met Line but explained that the TfL documents covers the whole underground, line by line, and is a good starting point. PW agreed to send a copy to Harrow Council. PW
TI reported that residents over looked by passengers on North Harrow platforms would like some privacy from the station. PW suggested the residents put their own wall up, however AW added that platform screens may cause a crime issue due to poor visibility.
4 6 AW asked about the PPP road show and whether it is likely to ever take place. PW advised that no definition has yet been given in relation to the road shows although Tim O’Toole and Mike Brown are keen to further explain the PPP to Harrow Council. AW suggested the rail liaison is an ideal format for a PPP presentation and will aid the planning process for Harrow Council. HI agreed to keep the meeting informed of any updates. HI
AW requested an update on the Pinner lifts. PW advised that LUL are currently liaising with Metronet to swap refurbishment dates to allow the Pinner refurbishment to be brought forward. Negotiations are ongoing surrounding the costs involved. AW reiterated that priority should be given to the lifts as opposed to the redecoration work.
JN asked whether Oyster cards can be used at the Cecil Park entrance of Pinner Station at all times. PW to investigate. (Post meeting note: barrier does accept oyster cards). PW
AW raised the outstanding matter of community boards at stations. JN advised that the Pinner Association are sorting this issue out directly with LUL. PH provided an update on the Met Line. The new team structures are now in place, which will ensure managers are based at key locations rather than centrally. In terms of performance, the last quarter had some significant delays however improvements have been evident in the last few weeks.
The no tolerance approach to graffiti on trains is proving successful with all trains expected to be graffiti free by February 2004 and asked the meeting to report any graffiti to a member of staff. PH added that security is also a key issue at present with passengers frequently leaving belongings on trains and asked the meeting to take note and relay to relevant groups. ALL
New timetable due for release in May 2004, which has been planned to enhance the off-peak service. PH invited initial feedback once released. ALL
The Met Line are also planning to celebrate 100 years on the Uxbridge branch and would welcome any comments or ideas for the event. ALL
In relation to the Wembley Stadium development work there will be 20 scheduled weekend closures between Harrow and Neasden from September 2004 and May 2005. During the week, between September 2004 and February 2005, platforms 4 (southbound), 5 (southbound) and 1 (northbound) will be taken out of commission and there will changes to the timetable and service patterns as a result. Between February-May 2005 platforms 2, 3 and 6 will be taken out of commission and again changes to the timetable and service patterns will be made.
LUL will work to minimise delays and closures including identifying any parallel works on other lines. Discussions are also taking place with other rail operators to help support the service throughout the closures.
Publicity is also being planned in order to inform passengers of the closures.
In relation to the 20 weekend closures that are proposed, AW suggested Chiltern provide a shuttle service every 15 minutes between Harrow and Marylebone. AW also asked the justification behind weekend closures. PH advised that alternatives have been investigated but some weekend work is necessary for certain reasons i.e. the use of cranes. 5 7
AW asked whether the station car park would still be available. PH informed that the car park would remain open but spaces would be limited.
PH offered to invite Mike Palmer, the Jubilee Line Manager, to the next meeting in order to provide an update on the works. PH agreed to discuss further with AW. PH
Also, although outside Harrow borough, PH reported that the 9 day blockade will have an impact on services, possibly north of Harrow.
MG reported that some ground works to be carried out at Chorley Wood will mean a 15 mile speed limit will be enforced in the area (Mon-Fri only). This work is due to start on 23 April and expected to last for 3 months however some breaks in the work are scheduled.
In the first week of June, a bus will be provided for West Coast Mainline passengers to Chiltern stations and Amersham.
AW stressed the need for operators to work together in planning track work so as to avoid clashes with other lines and ultimately cause minimum disruption to the service
AW mentioned that the Mayor announced that all rail replacement buses must be from authorised TfL companies, which takes 50% of bus operators out of the market. AW asked whether LUL had considered this requirement. PH explained that his not aware of any problems but PW agreed to investigate the matter further. PW
7.0 AN ACCESSIBLE UNDERGROUND PRESENTATION
Christopher Upfold, Accessibility Manager for LUL gave a presentation on how LUL are making the underground more accessible to all. In order to clarify, CU explained that the term “step free access” refers to street to platform accessibility and the term “level access” refer to platform to train accessibility.
A number of complaints have been received regarding Stanmore Station being closed on occasions. Passengers are dropped off at the station and when they realise the station is closed their lift has already gone. HI asked whether there are any plans to provide information to passengers by advertising delays/closures before they leave their lift i.e. information outside the station. CU advised that they are planning to provide information in the ticket halls but he is not aware of any current plans to advertise externally. CU agreed to investigate. CU
AW welcomed that there is a step-free information page on ITV and BBC1 teletext pages, which provides useful information to passengers.
In relation to the raised areas that are to be provided on platforms to aid physically challenged passengers, AW advised that it should be placed at the same point on each platform. CU agreed but explained that this is not always possible, however it is hoped to position the ramps at the same point on each line.
AW also asked whether investigation had been carried out on stations where there is a considerable gap between the platform and the train, which has led to accidents occurring.
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CU advised that some research has been carried out but a suitable solution has yet to be found. AW added that research should be carried out on passenger behaviour in order to provide alternatives.
JN commented that thought also needs to be given to the types of mobility modes that are used now and likely to be used in the future so that step-free access measures can accommodate them. JN added that funding is made available to see through the necessary improvements. CU advised that advanced mobility aides have been investigated and this has contributed to the need for a complete infrastructure change. CU added that TfL now have a real organisation commitment to an accessibly underground.
JN enquired what staff would be available to help physically challenged passengers. CU replied that all stations are manned but are not specifically available to help passengers on and off the train.
AW asked whether consideration had been given to ramps on trains as already used on buses. CU advised that the idea of ramps on trains has not been dismissed but LUL have a responsibility to comply with the rail vehicle accessibility regulations.
AW mentioned the idea to have a bond issue specifically to raise money to convert stations and to make them accessible. CU advised that the idea is still being considered.
HI enquired about what criteria was used for selecting stations for step-free access. CU reported that the criteria is detailed in the TfL publication “Unlocking London for All”. The report concentrated on having at least one station in every borough, one station on every main stretch of line, journey patterns, destinations i.e. hospitals, shopping centres etc and also constructability in order to consider how easy it would be to convert the station to an accessible station.
JN identified a clash in the current timetable between stopping Watford trains and fast Amersham trains meaning the trains have to hover. PH advised that this issue is being reviewed in relation to the new timetable. AW asked PH to be aware of a meeting on 26 May with Hugh Millichip, the Met timetable planner to go through the proposed 319 timetable.
8.0 SILVERLINK
CJ provided an update on Silverlink County.
In relation to service, peak hour trains are averaging 92% punctuality (arriving at destination within 5 minutes) and 99.8% reliability.
Harrow and Wealdstone won the TfL Station of Year 2004 award. The station has seen many improvements over the last year including security staff for improved customer and station security.
The new, higher definition customer information screens are currently being installed on the platforms and should be in place by late May/early June 2004. The old information screens will be moved to the footbridge.
CJ also mentioned the timetable change in May and agreed to provide more details at the next meeting. CJ
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AW raised the issue of the “kiss and ride” facility at Harrow and Wealdstone and asked whether more publicity could be done to inform drivers that they should be using the Harrow side not the Wealdstone side. CJ agreed to consider suggestions. CJ
SJS brought up the issue of cycle parking at Harrow and Wealdstone. Cycle racks have been installed on the Harrow side recently, although not secure, SJS asked whether they were frequently used. CJ advised that it would be too early to comment but added that they optimum position for secure cycle racks would be on Network Rail land.
SJS advised that Harrow Council are pursuing permission from Network Rail and asked whether Silverlink could fund 50% of the secure cycle parking project with Harrow Council making up the other 50%. CJ agreed to consider. CJ
Finally, CJ advised that he hopes to report at the next meeting on the Silverlink franchise extension following an announcement from the SRA.
IP provided an update on Silverlink Metro.
IP agreed to keep the Council up-to-date in relation to the blockade. IP understands the blockade is only south of Harrow and Wealdstone so services between Harrow and Wealdstone and Watford should not be disrupted.
In terms of building work, the booking hall area of Kilburn is currently being done and work is also being done at Wembley in conjunction with the stadium.
Cameras on the front of trains are also now in operation. The graffiti problem at Headstone Lane is ongoing. IP advised that he hopes to meet with the heads of nearby schools and is planning to meet and greet students as the leave the train and generally provide a high profile presence at school times. Silverlink are also developing a new graffiti reporting form in conjunction with the British Transport Police.
In relation to Headstone Lane, AW reported that the gates off the main road (almost opposite the petrol station) are often left open, providing direct access onto the line, with no personnel present. IP agreed to discuss with further with Network Rail and the British Transport Police. IP
9.0 ANY OTHER BUSINESS
AW mentioned that John Strutten, the Crime and Disorder Partnership Manager for LUL, will be speaking at the next meeting. He also invited Mike Palmer via PH to the next meeting.
Meeting closed at: 12.20pm
Dates of Next Meetings: Wednesday 7th July 2004 Wednesday 6th October 2004 Wednesday 5th January 2005
8 10 Harrow Council
Minutes of the Rail Liaison Meeting (Subject to Approval at the Next Meeting)
Wednesday 7 July 2004
Present
Harrow Council
John Nickolay JN Councillor Alan Blann AB Councillor Mrinal Choudhury MC Councillor Nizam Ismail NI Councillor Hanif Islam HI Transport Planner Helen McGrath HM Minutes
Rail Operators
Phil Wood PW Planning, London Underground Limited Paul Sawyer PS GSM, London Underground Limited Paul Kilius-Smith PKS Metropolitan Line, London Underground Limited Stuart Harrison SH Wembley Park, London Underground Limited
Stuart Yeatman SY Chiltern Railways
Maggie Aldridge MA Silverlink County
David Morgan DM Network Rail (West Coast)
Harrow Public Transport Users Association
Anthony Wood AW Chairman
ACTION 1.0 APOLOGIES
Councillor Adrian Pinkus, Harrow Council Councillor Alan Blann, Harrow Council Charlie Johnston, Silverlink County Pat Hansberry, Metropolitan Line, London Underground
a) Minutes of Previous Meeting
South Central is now known as Southern.
b) Matters Arising
To be dealt with under appropriate heading.
2.0 CROSSRAIL
No attendance. Montague report was due to be published shortly after the GLA elections but not yet circulated. AW to contact Tony AW 11 McNulty for an update. 3.0 SOUTHERN
No attendance.
4.0 CHILTERN RAIL
SY provided an update.
Met franchise target of 90.6%ppm by December 2003. Now focusing on new target of 92.4%ppm by March 2005. SY gave credit to Network Rail for their co-operation during the disruption.
In relation to stock, Chiltern took delivery of 6 new class 168 carriages at the beginning of June, which increases the capacity of the current modern rolling stock.
With regard to depot works, the extension works are now complete at Aylesbury to accommodate the grown fleet. At Wembley works are ongoing to build a new train facility with completion scheduled for September 2005 in time for when the new stadium opens.
Some disruptions have occurred on Chiltern Rail, they are also helping London Underground to manage disruptions at Wembley Park.
Following the Oyster card Chiltern are also proposing to trial a smart card that will run London to Aylesbury and London to Wycombe. SRA have currently put these plans on hold as they want to move to a European compatible system. Investigations still ongoing. SY agreed to update at next meeting. SY
In relation to timetables, Chiltern have decided not to introduce a timetable change in September of this year. However major timetable changes are due in December 2004. Stakeholders have been consulted on the draft timetable, their comments have been taken on board and a second draft is due shortly. It is hoped that the timetable will capture most people’s aspirations with the main feature being two trains an hour from Birmingham to London, one fast and one semi-fast.
Finally, SY advised that Chiltern have attended the examination in public for the South Midlands Growth Strategy, which is John Prescott’s idea to grow Milton Keynes and Aylesbury.
As MC and NI are new members to the meeting SY explained that ppm stands for public performance measure, which is basically the measurement for service on all trains, all day, every day arriving within 5 minutes of their booked time.
MC asked whether the smart card being investigated by Chiltern would be compatible with Oyster card reader. SY agrees their card needs to be compatible with Oyster in order to satisfy customers.
JN enquired how Chiltern managed with displaced passengers during the blockades on the West Coast Mainline, which disrupted many services. SY advised that extra stops were made and 2 12 passengers were very accommodating to the disruptions. MC mentioned the fact that there is no stop between Harrow on the Hill and Marylebone. SY commented that Chiltern are working on an idea of an interchange facility at West Hampstead. The business case for this proposal is in progress and Camden Council have given their support. If the proposal is given approval it will not be due until 2009/10 but there is no public funding available.
Chiltern are holding regular discussions with Laing who own Chiltern Rail to find a way in which to progress. The infrastructure is already present, only the interchange facility needs investigating. SY agreed to give a presentation on the second development phase. SY
NI commented that not enough publicity is given to passengers on services. SY agreed to pass comments onto the marketing department of Chiltern. SY
HI clarified the proposed service of 2 trains per hour and asked that when Chiltern consider their smart card that they also take into account the issue of freedom passes. SY agreed. SY
In relation to the future of 168 vehicles SY advised that Chiltern are considering ordering further stock.
5.0 NETWORK RAIL
DM provided some background information on Network Rail and updated the meeting on current issues.
A regulatory board chaired by Chris Bolt regulates Network Rail and it is Network Rails role to operate the signalling, manage the overall timetable process and maintain the train infrastructure.
DM advised that due to a reorganisation at Network Rail, Gavin Stoller will now be the regular contact for Harrow instead of Chris Mair.
In relation to the West Coast Mainline route modernisation programme DM provided the background on the route and how the programme came about. The major deliverable is a timetable change on 27 September 2004, which will mean a substantial improvement in journey times between London, the West Midland and the North West.
The timetable change in September will mean no changes to services locally within Harrow. The DC line timetable stopping service will remain the same, the services on the AC line will not be the same but will be similar to what they are at present.
AW asked whether the former Belmont platform would be re-instated as a freight loop. DM advised that Network Rail have considered it but there are no concrete plans in the near future.
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The main benefit of the route modernisation programme for Harrow passengers will be the ability to change at Watford Junction. DM provided journey times on the new timetable for the main stations. The southern end of the West Coast Mainline is scheduled for completion by the end of this summer. Between now and 2006 focus will be given to the service between Crewe and Glasgow and finally between 2006 and 2008 focus will be on the Stafford corridor.
Some weekend blocks required to carry out engineering work will affect Harrow and Wealdstone services but replacement services will be provided.
AW enquired about the Wealdstone platform extension and whether planning permission has been agreed. DM confirmed that permission has been granted and works had already started with completion scheduled for September 2004.
AW asked whether any work is being carried out South of Watford and requested an update on the proposed platform extension at Bletchley. DM advised that Network Rail is looking at updating the signals at Watford Junction and although the platform extension at Bletchley has been delayed by approx. 6 months it will go ahead.
MC asked about tilting trains and if any are being run. DM replied that some trains are being run on routes that are tilt enabled.
AW requested contact details for Gavin Stoller. DM agreed to email them to AW. DM
JN commented on how well the blockade was handled. DM added that publicity was carried out but unfortunately the press put a different spin on it.
6.0 LONDON UNDERGROUND
SH provided an update on stations works and services at Wembley Park.
27 September 2004-mid February 2005 a series of closures are due at Wembley Park. Also, in mid October some weekend closures are scheduled. A shuttle service (single line working) between Neasden and Stanmore is currently being investigated in order to ease the disruption.
In relation to the Wembley Park works, LUL are urging the development company to complete work (minus some minor works) by December 2004. Enhanced features for passengers include a bigger booking hall, 4 lifts to the platforms and a further lift to the auxiliary hall. Safety features include 109 cameras, new customer information screens on the platform and at the booking hall and help points for passengers. Additionally more staff will be required to deal with the expected capacity, further maintenance is proposed, platform strengthening work has been planned and the current canopies are to be extended to the north end. New shelters are to 4 14 be installed on platforms 1 and 6. AW asked about temporary measures for passengers while the demolition work is being carried out at on the stairs near the main entrance. SH advised that passengers will be re-routed through the event ticket hall and through the over bridge. SH confirmed that the CCTV will be recorded and watched.
AW enquired whether disabled and impaired passengers had been considered in the refurbishment plans. SH advised that TfL have been involved in all stages of the plans.
With regard to the weekend closures, AW extended his thanks to Chiltern for agreeing to provide an extra train between Harrow and Marylebone on the required weekends. PKS summarised the proposed closures and explained how LUL and Chiltern are working together to minimise disruption.
AW requested that passengers be encouraged to use Chiltern to get to London through Harrow on the Hill publicity. PKS agreed and reported that a weekend shuttle service between Harrow on the Hill and Preston Road was being investigated but was unlikely due to operating difficulties at Harrow on the Hill.
PW provided an update on general LUL matters.
On the 17th and 18th July there will be no services to Kings Cross on the Met line.
In response to an item at a previous meeting concerning bus replacement buses and TfL ability to provide enough given the criteria they need to meet to be used by TfL. PW reported that London Buses have commented that there will be no problems in providing sufficient bus replacement services as and when necessary.
With regard to the Croxley Link, PW mentioned that TfL are still considering it and whether LUL can contribute to the scheme but no decision has yet been made. AW commented that the spending review will be key turning point as departments can organise their priorities. PKS added that the Croxley Link was also listed in the Mayors list of proposals in the Evening Standard.
On the issue of lifts at Pinner Station, PW reported that they have decided to prioritise the lifts and do the refurbishment of the station at a later date.
HI confirmed that the station refurbishment programme has been received by Harrow Council.
NI asked whether there are any proposals for an escalator at Queensbury station. SH informed that an assessment of escalators is carried out annually and unfortunately Queensbury does not meet the necessary criteria.
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JN asked what first aid facilities are provided at Wembley Park. SH advised that LUL have first aid trained staff and first aid kits located in the station. Although there will be no first aid room at Wembley Park, Wembley Stadium will have two ambulances on call to deal with any incidents that may occur.
PKS updated the meeting on Met line issues.
Timetable 318 has been introduced. One of the benefits of the new timetable allows platform 6 at Wembley Park to be used as a southbound fast platform in order to reduce congestion. Also increased turnaround times at termini stops have increased overall reliability.
In relation to Wembley Park Station, PKS added that Metronet are planning to do some further work on the Met Line during the weekend closures. The work proposed by Metronet includes signal and track work and graffiti removal.
PKS reported a closure at one of the stations that was particularly disruptive as bus services where delayed because of roadworks that LUL were not informed about. PKS requested that the borough work with LUL to minimise disruption to passengers by co-ordinating their works.
Additionally, LUL are maintaining graffiti free stock and the Uxbridge Centenary event went well overall.
PKS offered to host a presentation on the PPP to discuss it in more detail and requested a suitable date. An appropriate format for the presentation was discussed and it was agreed that a member level presentation be done outside of the rail liaison meeting. In liaison with council officers, AW agreed to provide some suitable dates, times and venues to PKS. In relation to the content, AW suggested LUL explain what the PPP is, how it affects Harrow and also outline track work/accessibility issues. AW/HI/HM
Finally, PKS mentioned industrial action on the underground. LUL have received no notification of any further action dates, however on previous action dates the Met Line has managed to provide an adequate service despite the strikes. The main issue during strike action is the number of signalling staff available to run services and LUL are now providing training to other staff to allow multi-tasking during the strikes.
7.0 CRIME & DISORDER PRESENTATION
KD gave a presentation on how TfL deal with crime and disorder on the underground.
NI suggested that in order to deter ticket touting the public be educated as to the antisocial behaviour it can create if encouraged. KD advised that posters are displayed at problem hotspots, including mobile phone posters, to deter passengers to giving their tickets to touts. However, TfL are also cautious to over publicise, as they do 6 16 not want to scare passengers and deter them from using the service.
AW mentioned a toilet in Central London where blue lighting is used to deter drug users and suggested similar measures be used in all LUL stations.
MC asked whether busking was an offence. KD commented that busking is a bylaw but advised that in order to combat illegal busking one initiative trialled by TfL was to allow buskers to apply for a licence to busk at given locations and times but the initiative was criticised for its lack of spontaneity.
With regard to buskers on trains, KD advised that TfL are aware of the problem and stressed that these buskers should be avoided at all times and not encouraged.
8.0 SILVERLINK
MA attended on behalf of the Council’s regular contact, Charlie Johnston. CJ requested any issues be emailed to him to action that cannot be resolved at the meeting.
MA provided details of issues relating to H&W. Platform extension work is going ahead as planned, a coffee hut on the over bridge is due to openly shortly, the cycle racks on platform 6 and the car park (Harrow side) are being well used but need to be painted red and the waiting room at the end of platform 1 is due to be installed by the end of this year.
In terms of performance, Silverlink peak trains are running at 92% and the kiss and ride facility is mentioned on the Silverlink website, which CJ is taking forward.
AW mentioned a complaint about customer information announcements, particularly on the Bakerloo line when a terminating train reverses in platform 1 instead of using the siding. MA explained the announcement procedure and that staff have no advance notice/warning of which platform will be used for southbound trains. PKS agreed to discuss the issue with the Bakerloo Line team and put them in touch with Silverlink. PKS
9.0 ANY OTHER BUSINESS
AW informed the meeting of plans to redevelop the Harrow on the Hill station/College Road site. Consultants are working on the plans and they are expected to be available to the public in approximately 6 weeks.
JN raised the issue of another attendee to the meeting. Roger Smith, who chairs the Partnership with Older People (POP) Transport Sub Group has requested to attend the rail liaison meeting. JN asked for comments. HI advised that he already attends the POP Transport Sub Group meetings and liases on their behalf at the relevant meetings but has no formal objection to his 7 17 attendance. AW stressed that clarification of who attends the meeting is important so as not to set a precedent and suggested that Steve Swain provide some guidance on the attendance of the meeting. HI
PS mentioned that LUL are working with the council to remove the rodents at Harrow on the Hill station with regular checks being carried out and refuse collection on a daily basis.
PKS summarised the proposed closures and explained how LUL and Chiltern are working together to minimise disruption. Finally, SH informed the meeting that work is due to commence at Stanmore in December 2004 to build a third platform for public use.
Meeting closed at: 1pm
Dates of Next Meetings: Wednesday 6 October 2004 Wednesday 5 January 2005 Wednesday 6 April 2005 Wednesday 29 June 2005 (note revised date)
8 18 Harrow Council
Minutes of the Bus & Highway Liaison Meeting
Wednesday 7 April 2004
Present
Harrow Council
John Nickolay JN Councillor Thaya Idaikkadar TI Councillor Steve Swain SJS Transportation Manager Hanif Islam HI Transport Planner Fuad Omar FO Travel Plan Officer Ian Pearce IP Crime Reduction Manager Linda Arlidge LA Town Centre Manager Helen McGrath HM Minutes
Bus Operators
Bernie McWeeney BM Metroline
Christina Schrotzhammer CS TfL London Buses Tony Conway TC TfL London Buses Daniel Newcombe DN TfL Bus Priority
Bryn Dyer BD Sovereign London
Mike Conroy MC Arriva
Harrow Public Transport Users Association
Anthony Wood AW Chairman
ACTION 1.0 APOLOGIES
Councillor Adrian Pinkus – Harrow Council Councillor Alan Blann – Harrow Council
2.0 MINUTES OF PREVIOUS MEETING
Page 5 – DN commented that the paragraph under item 10.0 is misleading. In order to clarify, TfL have awarded Harrow £1.173 million for bus priority and a further £130,000 has been awarded for bus stop accessibility.
Page 6 – “CS advised that the Bus Priority contact for Harrow Council will now be Daniel Newcomb…” - surname should be spelt Newcombe.
3.0 MATTERS ARISING
a) Wealdstone Barriers
SJS advised that TfL are currently reviewing bus gate measures and are due to report shortly. He hopes the report will identify problems at this location and recommend camera enforcement. BD added the report is now due at the end of April.
19 BM advised that some damage had been caused to their vehicles due to drivers having to clip the kerb in order to turn the corner. SJS agreed to discuss with APT at next meeting. SJS/HI
AW agreed that camera enforcement would be a good way forward, particularly those that have been installed recently that are used for both enforcement of bus lanes and crime. BD agreed and added that some of their vehicles are already fitted with cameras.
JN mentioned the feeling amongst traders to remove the Wealdstone Barriers scheme completely. SJS advised that the scheme will remain at present. b) Northwick Park Hospital Bus Terminus
CS reported that the lease issue is almost resolved and once this has been done contractors are ready to commence with the work. c) Cannon Lane, Pinner: Additional Request Stop
TC advised that the order has been placed with Lorraine Hobbs of the TfL Implementation Team and no changes have been made to the criteria for bus stops. d) Kenton Station Stops
AW provided background information on the scheme. SJS reported a summary of the public consultation results and sought the views of the meeting in order that the public transport community views were taken into account. The consultation to date showed that more people were against the scheme in general than for it. The relocation of bus stops was also not supported. The pedestrian refuge was supported. The main concerns of those consulted was the effect the changes would have on traffic flow on Kenton Road with the installation of bus stops on the carriageway causing further congestion.
As a result of these figures, Brent’s initial view is to proceed only with the entry treatment and pedestrian refuges that were supported.
AW commented that the reason for putting the stops on the carriageway was to maintain car parking spaces. CS added that accessibility would be improved if buses stopped on the carriageway.
BD commented on the proposals. Firstly he felt the refuge position could be hazardous, secondly he agreed with the position of the stops as buses normally stop on the road at this location anyway. Finally, he added that due to better payment facilities for passengers buses now spend less time at stops.
TC raised concerns about the location of the stop being too near the brow of the bridge where cars tend to speed. BM added the refuge point also raises safety concerns. SJS pointed out that the pedestrian crossing is intended to aid pedestrians who will cross there regardless of whether a refuge is provided.
JN agreed that moving the stops should be considered.
In summary there was majority support for the entry treatment and refuge, majority support for the eastbound stop to be moved but the westbound stop should either be left where it currently is or moved into a layby outside number 121 Kenton Road. 2 20
e) Waitrose (Northolt Road) Stop
AW advised that he had emailed Lorraine Hobbs but has yet to receive a response.
f) H18 Review CS reported that the H18 contract expires in September 2006 and at the end of this year a letter will be sent out to consider routes to be renewed for 2006/07. CS added that no comments had yet been received for routes 186 and 258 that are coming up for tendering in 2005/06. AW advised that he has already sent comments to TfL regarding those routes and agreed to chase and forward a copy of the letter to CS. AW
MC added that illegal car parking on route H18 is causing delays to the service and suggested the restrictions be revised. HI agreed to investigate and liaise with MC. SJS asked MC to put aspirations and justification in writing to help balance the case against the restrictions. HI/MC
4.0 PARKING ENFORCEMENT
Comments to be fed back to Dennis Thompson.
BD raised the issue of South Harrow Station where the stops on Northolt Road are still being abused. Similar problems also occur at Rayners Lane. BD asked whether a loading bay could be installed for minicabs to help improve the situation. AW explained the current proposals for Rayners Lane southbound stop and HI advised that it was added to the programme of works for this financial year but has yet to receive an allocation from TfL. HI
TI advised that he had received a number of complaints about people driving in bus lanes and asked whether drivers were actually being ticketed for driving in bus lanes. CS reported that progress has been made in the enforcement of bus lanes and penalties have been issued. BM suggested that certain areas be specifically targeted. TC mentioned that certain criteria must be met before penalties can be issued and LA added that drivers also need to be registered with DVLA so that they can be identified. TfL
JN raised the ongoing issue of the buses parked on the northbound and southbound side of the road outside Harrow Weald bus garage, which he is still receiving complaints about and suggested again a site meeting be held. SJS agreed to organise a site meeting. SJS
BM reported that capacity problems at Harrow Weald bus garage result in buses being parked on the road, however the 186 may be relocated to Edgware, leaving route 140 as the only bus standing on the road. BM hopes these changes will resolve the parking issue at the garage.
5.0 CRIME REDUCTION AT HARROW BUS STATION REPORT
Judy Heather was unfortunately unable to attend the meeting but Ian Pearce informed the meeting of the reports findings. A summary of the findings is attached.
AW enquired whether the study was carried out before CCTV had been installed in the bus station. IP explained that it was carried out before as it while the cameras were being fitted.
3 21 MC questioned the comment made about aggression being a result of buses being late. IP advised that comments made are more of an observation rather than a means to issue blame. However BD agreed with the statement as he has personally observed how late services can create an element of tension, particularly with school children who tend to loiter. Staff security at bus stations is also a concern for Sovereign as BD informed that employees are often seen as a target.
JN praised the use of CCTV in the bus station and asked whether more advanced technology is being considered. IP advised that facial recognition is being trialled in the bus station, however authorisation needs to be sought from the Police on images captured in order to legally store and use the data.
CS asked whether these findings were being considered as part of the master town centre plan. SJS advised that the research would definitely be taken into consideration at a later stage of the detailed design.
AW mentioned the approval for CCTV to be extended to the footbridge of the train station and understands the cameras have yet to be fitted. IP agreed with AW and explained that there is an ongoing issue with/about the maintenance of cameras in areas that are private/public partnerships. Responsibility has yet to be agreed but once it has the cameras are ready to be installed.
AW asked whether Police Community Support Officers (PCSOs) would be scheduled to walk through the bus station on a regular basis. IP agreed it would be useful especially at notorious problematic times i.e. school dispersal times.
BD enquired whether any ban on alcohol on streets was being considered in Harrow as adopted in other areas. Although not aware of any imminent plans, IP advised that a policy is currently being put together by Environmental Health that will deal with anti-social behaviour.
6.0 CROSS-BORDER FARES ON ROUTE 350
CS advised that the Council would need to apply to the Association of Local Government (ALG) to resolve the issue of cross border fares.
7.0 HEADSTONE DRIVE, WEALDSTONE – LOW BRIDGE
TC reported that the TfL Safety Audit Team investigated the site and have reported their findings to Harrow Council for comments.
SJS agreed that Harrow Council are looking into enhancing the signing with a low bridge marking on the carriageway but as it is not an authorised sign,
Harrow Council will need to apply for the permission to proceed. SJS
8.0 HARROW BUS PERFORMANCE UPDATE
MB advised that route 182 was 50% better than target as a result of additional supervision.
In relation to route 186, JN commented that although the route is on target the bus is full during peak times meaning other passengers cannot board the bus. CS agreed to take back. CS
MB added that problems on route 186 are an on-going issue as the route was previously double deck. JN agreed to obtain more information on the issue and forward to MB. JN
4 22 BD provided an update on routes operated by Sovereign. Route 183 has proved a difficult route to regulate at present but new vehicles expected in September 2004 should allow the route to be more reliable. Route H10 has exceeded expectations and there are some concerns surrounding the reliability of route H17. Focus is mainly on the infrastructure of the routes as opposed to the reliability and traffic in Eastcote and Ruislip are causing the main problems at present.
AW asked for confirmation that the Sovereign buses are painted red inline with the new contract. BD advised that the Sovereign fleet is being painted red with work already in progress. To minimise disruption one bus is being painted per week.
9.0 FUTURE CONTRACTS & SERVICE CHANGES
CS provided an update on TfL’s criteria for planning bus routes in London in the form of a presentation (see attached slides).
AW raised the issue of the termini stops for routes H14 (Hatch End) and H18 (Long Elmes), which are both very problematic. CS agreed that some improvements need to be considered for these routes.
SJS asked whether reasons would be given to Harrow Council for not proceeding with their suggestions (especially the furthest requested to Stanmore Orthopaedic Hospital). CS advised the main reasoning behind the suggestions put forward was a lack of resources. Therefore, the focus is on improving the reliability of existing services as opposed to introducing new routes.
CS explained the consultation process involved in the re-tender of Harrow buses. Stage 1 was approximately 18 months ago where interim comments were invited. Stage 2 is an additional stage that allowed feasible ideas to be considered and planned. The final stage, stage 3, allows TfL to explain what they have investigated and what has been decided. In the final stage comments are invited but are unlikely to change anything at this stage.
JN asked whether there would be enough drivers to increase services to the RNOH in order to reduce the amount of money spent by Harrow Council on taxis. CS advised that the calibre of driver is increasing and BD reported that Sovereign are now at a stage to pick and choose their drivers as a result of the reorganisation and pay incentives. BD added that staff turnover at Metroline is currently at 12%, an all time low and mileage is up.
AW enquired about route 615. CS agreed to update AW as and when there are any proposals. CS
10.0 LONDON BUS PRIORITY NETWORK – UPDATE
DN advised that the programme for this financial year had been given to Harrow Council and HI added that £1.3m has been allocated for bus priority including the Petts Hill Bridge scheme. HI continued by identifying the major projects in the programme:
Station Road between Sheepcote Road and Hindes Road – funding allocated but may be better spent on linking the signals instead of on a right turning facility.
5 23 High Street, Wealdstone - proposals being considered for a bus lane and carriageway widening. Further assessment to be carried out.
Peterborough Road/Kenton Road junction – funding available for a westbound bus lane, subject to feasibility.
Petts Hill Bridge – The project team has been formed, which comprises of Harrow, Ealing, Network Rail, Pell Frischmann Consultants and TfL and they are meeting regularly as a steering group. They aim to complete the design by October 2004 and commence construction on site in Spring 2005. SJS advised that consultation would be carried out towards the end of the design stage.
LA asked whether Harrow Council have acquired the old Oast House Public House site. HI advised that they will initially need to acquire the Jaffvans site to carry out the proposals but this is being progressed by Ealing Council.
JN reported a delay he incurred when travelling from Mandeville Road to the Whitton Avenue on route to Sudbury Hill and questioned whether the bus lane on route 140 actually works as it is not a continuous bus lane. SJS replied that although bus priority measures from end to end would solve the problem of delays for buses, which is many years away, Harrow Council recognises the problems and are working towards reducing the number of gaps that exist.
SJS reported that route 140 has been provisionally identified as a route to be studied for more intensive bus priority, which will investigate overcoming outstanding problems on the route. TfL are currently working on two other routes in London and the West London Transport Strategy team are working hard to ensure route 140 is the next project to be selected.
In relation to the Station Road/Sheepcote Road/Hindes Road project that HI mentioned, AW agreed that the right hand turn should not be given priority. In relation to the Peterborough Road/Kenton Road scheme, AW requested the works be considered in the master plan for Harrow Town Centre to ensure funding is not wasted. SJS agreed that a judgement needs to be made whether to proceed with the westbound bus lane project or delay the project so as to incorporate it in the town centre master plan.
AW asked whether route 182 from Oxhey Lane was in the Councils programme of work in relation to two issues. Firstly the non controversial issue of the terminal stop becoming a clearway, 2 extra stops on the Uxbridge Road and parking restrictions being put in to stop students parking and subsequently delaying the buses. HI advised that those proposals are still going ahead. The second, more controversial issue relating to route 182, was the proposal to create three lanes, one being a bus lane on High Road near Salvatorian College. SJS advised that the issue is still being considered and it would be reviewed by the consultants looking at route 140.
AW also mentioned the resurfacing work on Whittington Way, on route H11, where the yellow cage has been put down but the red surfacing has yet to follow. HI agreed to chase the contractors. HI
DN asked whether the anticipated number of bus stop clearways had been installed. HI advised that all the yellow cages for the proposed bus stop clearways have been implemented. 6 24 The red surfacing has also been carried out on some bus stops but others are being phased in over a longer period.
MC reported issues relating to the Headstone Lane Bus Gate. The remote controls that work the bus gate need to be replaced and have asked Hertfordshire County Council to replace them but to no avail. SJS agreed to follow up and added that the area will shortly be reviewed as part of a Safe Routes to School scheme. SJS
11.0 ANY OTHER BUSINESS
Due to the closure of London Buses offices at 319 Pinner Road, Harrow, TC informed the meeting that he currently has no permanent postal address. Any correspondence for his attention should be sent to 200 Buckingham Palace Road, TfL, London, SW1W 9TJ or by email until further notice.
TC also advised that it will be necessary to close Harrow Bus Station for one week due to the failure of the road surface within the bus station. Resurfacing is also required at the pedestrian crossing on College Road and TC hopes these works can be combined to cause minimum disruption. The bus station works should take 1 week to complete but the start date of these works is awaiting information from Harrow Council about when they propose to carry out work on the pedestrian crossing. SJS to investigate. SJS
Following the Shop Mobility AGM LA understood that buses are taken out of service if the ramp does not work and wanted to know whether that was the case. BD advised that Sovereign buses still go out regardless of whether the ramp works however if a ramp is not working on a bus, they do try to ensure that the default is not on consecutive buses. BD also explained that because they currently use Daff buses, repairs can take longer to resolve however improvements should be visible in September 2004 when new vehicles come into operation. BD agreed to investigate further if specific details were given. BD
HI and FO distributed “Travel Harrow” maps at the meeting and hope to be able to produce more once funding is sought. CS to seek funding opportunities at TfL. CS
SJS reported complaints received from a Councillor in relation to obstructive parking by employees of Sovereign buses on Surrey Road. BD explained that they do realise the impact staff parking has on the roads surrounding the bus depot and have addressed the problem by introducing a staff bus so that drivers do not need to bring their car to work. This initiative is proving successful and the service is provided for all drivers, who live as far as Chiswick. However, BD agreed to investigate specific incidents if registration numbers or descriptions are obtained. BD/SJS
Meeting closed at: 5.10pm
Dates of Next Meetings: Wednesday 7 July 2004 Wednesday 6 October 2004 Wednesday 5 January 2005
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26 Harrow Council
Minutes of the Bus & Highway Liaison Meeting (Subject to Approval at the Next Meeting)
Wednesday 7 July 2004
Present
Harrow Council
John Nickolay JN Councillor Nizam Ismail NI Councillor Mrinal Choudhury MCh Councillor Adrian Pinkus AP Councillor Hanif Islam HI Transport Planner Linda Arlidge LA Town Centre Manager Dennis Thompson DT Parking Enforcement Manager Helen McGrath HM Minutes
Bus Operators
Martin Fisher MF Metroline
Christina Schrotzhammer CS TfL London Buses Tony Conway TC TfL London Buses
Liam Tebbit LT First London
Bryn Dyer BD Sovereign London
Mike Conroy MC Arriva the Shires
Harrow Public Transport Users Association
Anthony Wood AW Chairman
ACTION 1.0 APOLOGIES
Daniel Newcombe – Bus Priority Team, TfL
2.0 MINUTES OF PREVIOUS MEETING: 7 APRIL 2004
Page 4 – “to resolve the issue of cross border fares”. Should read “to resolve the issue of cross border freedom passes”.
Page 5 - “BD added that that staff…” Should be BN not BD.
27 3.0 MATTERS ARISING
a) Wealdstone Barriers and Parking
HI advised that the TfL report has been drafted and explores options for enforcement, bollards, gates, barriers etc. but does not appear to give a definitive way forward. Effectively the report states that each location should be considered on its own merits as to what measures are most suitable. There is a brief mention of cameras with trials being suggested to evaluate the benefits. In relation to Wealdstone High Street it is proposed to monitor the situation following the proposed camera enforcement.
AW reported the issue of buses speeding down Wealdstone High Street, which was raised at a Wealdstone Regeneration Advisory Panel (WRAP) and asked bus operators to take this on board and advise their staff accordingly.
b) Northwick Park Hospital Bus Terminus
CS advised that works are underway and trials are proposed for Thursday 15 July and more information regarding the completion date to be available in 1-2 weeks. CS agreed to forward any further information to AW. CS
AW asked CS to consider route 186 being extended to go round the back of the hospital and consideration be given to extending one other bus route to the hospital that currently terminates at Harrow Bus Station particularly route H11 and route 340. CS agreed to note. [Post meeting note (HI): consultation on the 186 proposals includes routing to the back of the hospital]. CS
Following HI query CS advised that bus shelters are proposed. Also following attendance at the Partnership with Older People (POP) Transport Sub Group meeting, HI was asked to raise the issue of passengers being able to board buses that are waiting at a stand rather than waiting in the cold. MF advised that there are security issues but Metroline do not encourage or discourage it but leave it up to the driver’s discretion.
c) Harrow Weald Bus Garage
Two site visits have been held between HI and TC. It was agreed that the southbound stop adjacent to the garage is surplus to requirements at that location so it is being converted from a bus shelter to an alighting point and being moved further south to a wider part of the road. It was also decided that due to the contract changes in September 2004 only those measures mentioned above would be made and the location would be re-evaluated after September.
MF stressed that every measure is being looked at to minimise disruption within the given restrictions/commitments. BD and HI added that a long-term solution needs to be sought for the bus garage as the use has far out grown the capacity of the bus garage.
2 28 d) Boxtree Road
HI reported a complaint he received from residents on Boxtree Road about buses using the road. MF advised that Metroline buses have no reason to use Boxtree Road. BD suggested HI get more details from the residents i.e. bus number, vehicle registration, time of day etc. and forward to the relevant bus company. e) H18 Review
CS advised that a letter would be sent out towards the end of this year detailing the routes up for renewal in 2006/07. MC confirmed that the H18 contract expires in September 2006. f) Cross-Border Fares on Route 350
This issue relates to Freedom Passes only. AW has written to ALG and also asked Councillor Anne Whitehead to raise the issue as she sits on the ALG Transport Committee. g) Headstone Drive, Wealdstone – Low Bridge
HI advised that no further update is available except that Bill Heale, Principal Engineer (Central Area) is looking into the location. MF added that Metroline are currently exploring the use of a GPS system that warns drivers when approaching a low bridge.
CS mentioned that TfL has been reorganised and an infrastructure team will now deal with such issues as stop and shelter requests. CS has also passed a contact for this team to HI. h) Waitrose (Northolt Road) Stop
Site meeting showed that a stop outside Bovis House to be the most suitable location. Harrow Council now needs to agree the location and proceed. HI to pursue. HI i) Bus Shelter – Northolt Road opposite South Harrow Station
TfL are currently awaiting the electrical company to cut the electrical supply so no timescale can be given at present. HI added that complaints have been received from residents. j) Cannon Lane, Pinner: Additional Request Stop
CS advised that a site visit has been held and concluded that further clarification of the location is required. HI, AW and TfL to have a further site visit. HI to organise. HI k) Harrow Bus Station Closure
TC informed that he was waiting to receive a date from Harrow Council as to when the pedestrian crossing was due to be installed so that the works could be done together but the pedestrian crossing is now on hold. One-week closure expected. TC hopes to be able to still carry out the work at the same time as the pedestrian crossing, ideally January 2005. TC agreed to advise HI once a date is agreed. TC 3 29 4.0 PARKING ENFORCEMENT
DT provided an update on relevant Parking Enforcement issues.
Harrow Council are signing a joint agreement with TfL to allow the Council to process contraventions that are observed by bus mounted cameras. The contravention will be recorded and decided by TfL and Harrow Council will process the penalty and keep the money earned. Harrow Council are currently awaiting final agreement with TfL following some minor amendments via solicitors.
DT also advised that there is specific legislation that allows Harrow Council to deal with bus lanes. However, there is also separate legislation that will enable Harrow Council to deal with parking offences outside of bus lanes and approval for this is expected from the ALG in September 2004. This legislation will allow Harrow Council to deal with areas such as Wealdstone High Street where TfL funding has been sought to upgrade five cameras. The intention for these cameras is to overcome ongoing difficulties in Wealdstone High Street e.g. short stay parking.
Finally, DT reported that there are new powers in the 2003 Act which are currently being piloted by a selection of other London boroughs to deal with a range of other moving traffic offences e.g. yellow boxes, banned turns etc. A report is due to Council in October to agree the appointed date as the Act requires every authority to make a resolution setting the appointed date, which needs to be 3 months in advance. If agreement is sought at Council DT hopes enforcement for moving traffic offences can begin in March 2005.
AW asked about discretion on bus lanes to accommodate for drivers who are sometimes forced to enter a bus lane. DT advised that there is a code of practice and clear guidelines on drivers entering and leaving a bus lane to exercise some discretion on what constitutes an offence. Also, if drivers are issued with a penalty they are entitled to appeal the decision in the usual way. The fine for driving in a bus lane illegally is £100 with the normal 50% reduction if paid within a specific number of days.
JN enquired whether a specific manoeuvre would constitute a penalty. DT replied that until the system is in place and consideration has been given to whether something is a contravention or not it is difficult to judge but the basic test will be whether or not it is actually or potentially preventing buses from using the bus lane.
AP asked about the cost of penalties compared to other London boroughs and has Harrow Council set any targets of revenue to be earned. With regard to the cost of penalties DT informed that the ALG and The Mayor set the cost of penalties and once the legislation was framed it was decided London-wide that the same penalty would apply throughout. In relation to the revenue query DT advised that no revenue targets have been set as the offences are very specifically compliance targeted and therefore difficult to estimate in the early stages. 4 30 MF asked about the proposed cameras for Wealdstone High Street and their location. DT explained that the Parking Enforcement team and the Transportation Section would be working jointly to position the cameras in order to gain optimum use of the cameras.
MCh suggested bus lanes times be advertised so that drivers are aware when and when not to use bus lanes as they do not all operate 24hours. DT agreed that drivers should be more informed about using bus lanes correctly but advertising can be difficult as drivers should know the highway code and the press do not give such information much interest and subsequently only given a small amount of space in the newspaper.
MF advised that quite a high percentage of buses in Harrow have bus mounted cameras with priority given to those buses that travel a long distance and therefore uses more bus lanes than a shorter route. Also, MF explained that the cameras currently installed are automatic so they switch on when a bus enters a bus lane and switch off when it leaves the bus lane. Although the system is automatic, drivers can also report vehicles in bus stops by making a code red call which activates the system to TOCU but agreed it is difficult to enforce such drivers as they are normally only parked for a short period.
CS advised that buses are not exempt from traffic offences i.e. entering a yellow boxed junction and should follow the highway code.
MCh asked about private clamping companies and what regulations they are restricted by. DT advised that there is currently no control over clamping on private land (except in Scotland) but there are some guidelines that have mainly been decided following court cases. DT summarised the main guidelines and added that the Government are now about to start regulating clamping companies and apply a code of practice.
AW asked the bus operators to inform DT of any particular hotspots for enforcement. MF mentioned drivers stopping on the white zigzag lines to drop off passengers at Harrow & Wealdstone Station (Wealdstone side) and blue badge parking outside the old post office on College Road in Harrow town centre. DT
MC advised that Arriva are currently preparing a report for submission to Harrow Council requesting further restrictions on Kenton Lane and asked for extra enforcement in Kenton Lane, between Belmont and Kenton Library. DT
AW mentioned a removal service for cars illegally parked and enquired about any progress on the idea. DT advised that when Parking Enforcement had their Best Value Review there was a lot of support from members for a removal facility but it has not proved successful in other boroughs.
5 31 However, the Home Office have made funding available this year and next year to deal with nuisance vehicles i.e. abandoned vehicles, to speed up their removal and also for boroughs to work with DVLA to remove untaxed vehicles. This initiative is expected to come into operation in Harrow by October 2004 as stated in the terms of the Service Level Agreement. But the agreement has put more demand on existing removal and pound facilities and pound sharing is now being investigated.
NI mentioned many complaints that he receives in relation to cars for sale in Honeypot Lane and asked what Parking Enforcement plan to do to eradicate the problem. DT informed that Harrow Council is aware of such traders and one initiative that has been trialled was to take the cars away, store them in a pound and charge the owner the cost of the removal/storage service (approx. £120) rather than prosecute them. The idea was good in principle and generally works Monday to Friday but unfortunately the problem continues at the weekend, therefore Harrow Council is liasing with the Police to provide a weekend removal service to further discourage.
5.0 HARROW BUS PERFORMANCE UPDATE
HI agreed to bring QSI results to meeting and circulate with agenda. HI
AW raised the issue of complaints surrounding the irregular H14 service and asked whether anything could be done between now and September. MF responded that as a short-term measure the service should improve once the schools break up for summer holidays.
MCh asked what the normal frequency of route 183 is. BD advised that the frequency for route 183 is 12 minutes and explained that old buses have caused numerous problems on route 183 and are now being moved to route 114. Therefore passengers should see an improvement on route 183, as the originally designated, low floor buses will be used.
Also, in September 2004 all old buses will be replaced and such problems should be resolved.
AP stated that passengers always seem to suffer and despite the reasons being justified the perception of the service is poor. BD advised when Sovereign London have problems they inform the relevant bus station, Golders Green and Harrow, so that they can inform passengers at the locations where there will gaps in the service. Also, a communications person has just been appointed, after an 18-month vacancy, and liaison between local newspapers is being investigated.
JN asked whether Sovereign London have planned for teething problems with the new vehicles. BD agreed that some teething problems are inevitable but they can be dealt with while the buses are not in service. 6 32
HI reported a complaint received relating to route H10 where a passenger waited one hour outside the Holy Trinity Church in Wealdstone. BD agreed to investigated any complaints if relevant details are taken i.e. registration number, time, date, direction, description of driver, route etc. BD added that it is also useful if passengers who pay by cash keep their ticket.
BD provided an update on the terminal stop for route H14 following a WLTS meeting. Many options were considered including using St. Thomas’ Drive (dual carriageway). A site visit is planned with TfL in 2 weeks. HI agreed to look at it while on H12 site visit. HI
AW mentioned buses are losing time at Long Elmes, as it is not possible for cars to pass buses. MF agreed Long Elmes is a problem route due to parking, particularly between Courtney Avenue and the High Road.
HI advised that there is a proposal in place to put restrictions down one side of Eastcote Lane.
AW suggested restrictions in Village Way be installed just outside the end of the zone of the Rayners Lane CPZ as cars are parking on both sides of Village Way just outside the zone causing delays.
6.0 FUTURE CONTRACT AND SERVICE CHANGES
CS explained the consultation process and listed routes to be renewed in September 2004, those being: 114, 140, 182, 183, 340, 398, 640, H10, H11, H12, H13, H14 and H17. Routes 186 and 258 will be renewed in 2005/06.
With regard to the H17 route, AW reported that the Royal National Orthopaedic Hospital in Stanmore have agreed to provide the land for two terminal stops.
CS informed that final confirmation of routes will be circulated in 1-2 weeks.
AW asked whether bendy buses had been considered on any routes. CS advised that certain criteria exists for bendy buses and some routes do not meet that criteria.
AW and CS discussed mobility-impaired travellers and CS agreed seating is an issue. BD added that Sovereign London has tried to make drivers aware of mobility challenged passengers but generally the basic bus design cannot be changed.
AW requested bus operators feedback to HI about any difficulties with manoeuvring buses.
7 33 CS added that BTEC training for drivers is helping to educate drives on customer services, physically impaired passengers and the challenges they face when using buses.
LA requested a “please move up the bus” message be installed on buses. CS agreed to take back. CS
7.0 LONDON BUS PRIORITY NETWORK – UPDATE HI provided an update.
Uxbridge Road Traffic order for waiting and loading restrictions now being processed. Portfolio Holder report recommends officers be authorised to exclude the eastbound stop as a result of objections and not being an essential element of the scheme. Westbound stop has been taken out of the proposals due to safety concerns surrounding visibility. HI and MF to visit site. Implementation due October 2004, once schools/colleges have started and monitoring can be carried out. HI/MF
High Street, Edgware (near bridge) Waiting and loading restrictions installed. Traffic order to be made shortly.
Watford Road (outside Northwick Park Hospital) Consultants currently finalising the design. Completion due in December 2004.
Peterborough Road Scheme delayed due to consultants delay at the design stage. Scheme now deferred until next financial year. Design to be completed this year.
High Street/Locket Road, Wealdstone Scheme currently on hold due to route 140 intensive study. Report due August 2004, second report due December 2004.
Petts Hill Bridge Utilities work underneath the footway and detailed design due in Autumn 2004. Consultation delayed until next month. Construction scheduled to begin in Spring 2005.
Station Road/Greenhill Way SCOOT funding requested from TfL to manage traffic and facilitate manoeuvre of southbound buses from Station Road bus stop to right turn lane in Greenhill Way.
South Harrow Bus Station To be carried out this financial year. Awaiting TfL approval.
HI explained that informal agreement has been given by TfL to reallocate funding. Awaiting formal approval before proceeding.
8 34 8.0 ANY OTHER BUSINESS
Roger Smith, Chair for the POP Transport Sub Group has requested to attend the Bus & Highway Liaison meeting. AW asked for comments from the meeting.
TC feels any queries can be raised via AW so may be unnecessary. BD and MF both do not fully support his attendance, they appreciate that it can work well to liase with such groups but is not always productive to. MF suggested he be invited to one meeting a year.
Meeting closed at: 5.45pm
Dates of Next Meetings: Wednesday 6 October 2004 Wednesday 5 January 2005 Wednesday 6 April 2005 Wednesday 29 June 2005 (note revised date)
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36 Information Item 2 Pages 37 to 40 INFORMATION ITEM 2
1. TRANSPORT LOCAL IMPLEMENTATION PLAN (LIP) PROCESSES
1.1 The LIP is a statutory document required by the Mayor containing all Harrow transport programmes and activities, both those funded by Transport for London (TfL) and those funded directly by the Borough or other sources. This is the first time this document has been required from the Boroughs. The document will be submitted to Transport for London who will then advise the Mayor on whether or not to approve it. The LIP will require Mayoral Approval.
The document will cover the years 05/06 to 08/09 in detail and 09/10 and 10/11 in less detail.
1.2 One of the main intentions of the LIP is to simplify the bidding process for Transport for London’s (TfL) Borough Spending Plan funding which currently takes up a lot of TfL and Borough time and resources.
1.3 The LIP Guidance has prioritised 8 areas of the Mayor’s Transport Strategy. These are as follows:
1. Improving Road Safety 2. Improving Bus journey times and reliability 3. Relieving traffic congestion and improving journey time reliability 4. Improving working of parking and loading arrangements 5. Improving accessibility and social inclusion on transport network 6. Encouraging walking by improving street environment 7. Encouraging cycling by improving conditions for cyclists 8. Bringing infrastructure into a state of good repair
There will also be chapters in the LIP on the following:
Road Safety Plan Parking and Enforcement Plan School transport strategy Performance Indicators Proposals, Programmes & Activities Funding implications Equality and inclusion impact
1.4 There are many activities other than the programmes that need to be included in the LIP. However, the following is a list of the programmes that will be required for inclusion. The codes at the end of each line refer to the Mayor’s Transport Strategy reference.
1. Review of parking and loading controls on all A roads and busy bus routes – 4G.Pr15 2. Plan and timetable for implementing parallel initiatives on all A roads and busy bus routes –4G.Pr18. (Parallel initiative includes identification of the road, the determination of the function of the road, assessment of the problems road users experience and design and development of schemes to address problems). 3. Review of worst congestion bottlenecks and implementation programme – 4G.Pr20 4. Programme to bring signage up to standards required by DfT - 4G.Pr4 5. Programme for 5 year asset management plans – 4G.Pr25 6. Programmes and plans for infrastructure improvements for pedestrians – 4I.Pr2 7. Programmes and schemes to improve existing strategic walking routes – 4I.Pr6
37 8. Programme for footway improvements, including access and bus stop accessibility – 4I.Pr8 9. Programmes for additional cycle access and secure cycle parking – 4J.Pr7 10. Programme for review of key cyclist accident locations and programme for implementation of solutions – 4J.Pr5 11. Road safety programme for primary and secondary schools – 4G.Pr9 12. Priorities and programmes for the investigation and introduction of pedestrian phases – 4I.Pr7 13. Implementation programme for LCN – 4J.Pr3 14. Implementation programme for LCN+ - 4J.Pr4 15. Local bus stop Clearways Programme – 4F.Pr7 16. Programmes for projects to contribute towards improved accessibility of rail stations - 4E.Pr13 17. Programmes, plans and proposals to demonstrate delivery of high levels of bus priority on “A” Roads and Busy Bus Routes – 4F.Pr8 18. Programme to make all bus stops accessible – 4F.Pr11
1.5 All information included in the LIP has to include funding information. To do this meaningfully, some indication as to the Harrow spend in years 05/06 to 08/09 is required. Being over optimistic about the funds available may result in the LIP not being approved as TfL will see it as an aspirational document and not realistic. It may also result in little of the programme being achieved and therefore forfeit future funding.
1.6 In addition to the programmes mentioned above, the Mayor has set the Boroughs 14 new performance targets to achieve. These are as follows:
1. Road Safety: TfL and boroughs are to achieve a reduction of 40% in numbers Killed and Seriously Injured by 2010 compared with 1994-1998 overall and separately for pedestrians, cyclists and motorcyclists; a reduction of 50% in the number of children killed or seriously injured and a reduction of 10% in the slight casualty rate per 100 million vehicle kilometres.
2. School Road Safety: Boroughs are to review road safety around all primary and secondary schools in London by 2008. (Where the reviews show these to be necessary, 20mph zones or other safety measures must be implemented by 2011 to support achievement of Target 1).
3. Bus Excess Wait Time: TfL are to reduce bus excess wait time (EWT) to 1.3 minutes per passenger journey by 2009/10.
4. Borough Bus Target: An additional target will be set for boroughs’ contribution to improving bus journey times through the management of their road space. This will be discussed with boroughs over the next 12 months, with the aim of setting the Target in summer 2005.
5. Traffic volumes: TfL and boroughs are to achieve, between 2001 and 2011, an absolute reduction in weekday traffic of 15% in central London, zero growth across the rest of inner London, and a reduction in growth in outer London by a third, with the aim of achieving zero growth in outer London town centres.
6. General Traffic Journey Time Reliability: TfL and boroughs are to ensure disruption and variability of journey times for general traffic on ‘A’ roads and busy bus routes is reduced, or not increased, year on year.
7. Modal Shift: TfL and boroughs are to maintain or increase the proportion of personal travel made by means other than car.
38 8. School Travel Plans: Boroughs are to work with schools or groups of schools to review travel to all schools by March 2008, with significant progress having been made by March 2006.
9. Compliance: boroughs are to achieve improvements in compliance with parking and loading regulations from a baseline to be agreed between boroughs and TfL by December 2004.
10. Access: TfL and boroughs are to achieve year on year improvements in the proportion of trips made by equality and inclusion target groups under-represented in the public transport travel market, particularly disabled people and women travelling at night.
11. Taxicard: Boroughs are to ensure that their Taxicard scheme conforms to an agreed all- London standard in terms of service quality, eligibility assessment and entitlement by 2006.
12. Walking: TfL and boroughs are to achieve an increase of at least 10% in journeys made on foot per person in London between 2001 and 2015.
13. Cycling: TfL and boroughs are to achieve an increase of at least 80% in cycling in London between 2001 and 2011.
14. Roads: TfL and boroughs are to bring all ‘A’ roads and busy bus routes up to serviceable standard – that is, a UK PMS score of 70 or below – by 2010.
Boroughs must also publish a local traffic volume reduction target in their LIP setting out their contribution to the London wide target, taking account of local factors and of the sub-regional analysis. To address outer London town traffic congestion, the Mayor has imposed a 1% road traffic reduction target for Harrow town centre between 2001 and 2011. To achieve this at Harrow town centre would require significant influence over development decisions.
1.7 The document will require a full consultation and will also require a Strategic Environmental Assessment
1.8 All members will be consulted via a member workshop, which will take place late October/early November.
1.9 TfL will annually review progress on implementing programmes included in the LIP. This will probably be done through the Transport Borough Spending Plan process.
Timetable:
Prepare LIP Now to November Cabinet approval 16 Dec 04 LIP consultation Jan – Mar 05 Submit final LIP May 05 Mayor approves LIP Sep 05
Contact: Steve Swain, Transportation Manager Tel: 020 8424 1538 Email: [email protected]
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