DOCSLIB.ORG

Dealership Staff Can Help Reduce the Number of Problems Owners Experience with Their New Vehicle

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Dealership Staff Can Help Reduce the Number of Problems Owners Experience with Their New Vehicle Dealership Staff Can Help Reduce The Number of Problems Owners Experience With Their New Vehicle Honda Receives Two Model-Level Awards For Initial Quality, Perodua and Toyota Each Get One KUALA LUMPUR: 27 November 2015 — The salesperson plays a critical role in reducing the number of problems owners experience with their new vehicle, according to the J.D. Power Asia Pacific 2015 Malaysia Initial Quality StudySM (IQS) released today. Automakers continue to add features, specifically entertainment and connectivity technology, to their vehicle. By explaining at the time of delivery all of the features of the vehicle and how they work, the salesperson can make sure the owner is comfortable with the technology thus significantly reducing the number of problems the owner experienced with their vehicle. The study finds that when the salesperson provides a comprehensive explanation of the vehicle and its features, owners report an average of 79 problems per 100 vehicles (PP100). In contrast, owners who indicate their salesperson provided no explanation, or only a partial explanation, report an average of 163 PP100. “With all of the new content automakers are putting in their vehicles, it is absolutely critical for salespeople to provide comprehensive explanation of vehicle, including a test drive, to make sure the customer fully understands how to operate all of the technology and its benefits,” said Rajaswaran Tharmalingam, country head, Malaysia, J.D. Power. “The technology may work exactly as it’s designed, but if the customer doesn’t know how to use it or had difficulties using it, they deem it a problem. The salesperson can greatly reduce those problems simply spending time with the customer during the delivery process going through the vehicle and its accessories.” Tharmalingam noted that given the importance of the test drive, only 59 percent of customers in Malaysia took one during their shopping process. Customers who took a test drive report 74 PP100, while those who did not report 97 PP100. “The test drive is critical to help the owner experience the vehicle, which helps manage their expectations during the ownership lifecycle,” said Tharmalingam. “Quality and reliability are among the top purchase decision factors when selecting a vehicle, and problems experienced in the first six months of ownership can have an effect years later when consumers replace their vehicle.” The study, now in its 13th year, measures problems experienced by new-vehicle owners during the first two to six months of ownership. The study examines more than 200 problem symptoms covering eight vehicle categories: vehicle exterior; driving experience; features/ controls/ displays; audio/ entertainment/ navigation; seats; HVAC; vehicle interior; and engine/ transmission. Lower PP100 scores indicate a lower rate of problem incidence and, therefore, higher initial quality. (Page 1 of 2) KEY FINDINGS SUV owners report the fewest number of problems with their vehicle (52 PP100), while compact owners report the highest number of problems (98 PP100). Among the problem categories, owners report the most problems with the driving experience (17.8 PP100), up by 3.9 PP100 from 2014. Seats have the fewest problems among the problem categories at 5.0 PP100. Excessive wind noise remains as the top most frequently cited problem at 6.2 PP100. The second most frequently reported problem is noisy brakes (3.3 PP100) followed by floor mats that won’t stay in place (2.6 PP100). 2015 Malaysia IQS Study Rankings Among the 41 models examined in the study, two Honda models, one Perodua and one Toyota model rank highest in their respective segments. The Honda City ranks highest in the entry midsize segment (68 PP100) and the Honda CR-V ranks highest in the SUV segment (31 PP100). The Perodua Axia ranks highest in the compact segment (89 PP100), while the Toyota Avanza ranks highest in the MPV/ Van segment (36 PP100) for the sixth consecutive year. The 2015 Malaysia Initial Quality Study (IQS) is based on responses from 2,622 new-vehicle owners who purchased their vehicle between August 2014 and June 2015. The study includes 41 passenger car, pickup and utility vehicle models of 15 brands. The study was fielded between February and August 2015. Media Relations Contacts Xingti Liu; Singapore; Phone 65-6733 8980; [email protected] John Tews; Troy, Michigan, USA; 001-248-680-6218; [email protected] About J.D. Power in the Asia Pacific Region J.D. Power has offices in Tokyo, Singapore, Beijing, Shanghai, Malaysia and Bangkok that conduct customer satisfaction research and provide consulting services in the automotive, information technology and finance industries in the Asia Pacific region. Together, the six offices bring the language of customer satisfaction to consumers and businesses in Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Taiwan, Thailand and Vietnam. Information regarding J.D. Power and its products can be accessed through the Internet at asean-oceania.jdpower.com. About J.D. Power and Advertising/Promotional Rules www.jdpower.com/about-us/press-release-info About McGraw Hill Financial www.mhfi.com # # # (Page 2 of 2) NOTE: One chart follows. J.D. Power 2015 Malaysia Initial Quality StudySM (IQS) Top Three Vehicles per Segment in Initial Quality Lower score reflects better quality performance Problems per 100 Vehicles (PP100) 0 40 80 120 Compact Segment Perodua Axia 89 Compact Average 98 Perodua Myvi 107 Proton Iriz 110 Entry Midsize Segment Honda City 68 Toyota Vios 77 Nissan Almera 85 Entry Midsize Average 90 SUV Segment Honda CR-V 31 Mazda CX-5 33 SUV Average 52 Honda HR-V 67 MPV/ Van Segment Toyota Avanza 36 Nissan Grand Livina 55 MPV/ Van Average 90 Perodua Alza 95 Note: There must be at least three models in any given award segment, and at least one with an IQS score better than segment average, for an award to be presented. In the luxury, midsize, pickup, premium compact and premium midsize segments these criteria were not met, thus no awards have been issued. Source: J.D. Power 2015 Malaysia Initial Quality StudySM (IQS) Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J.D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power survey results without the express prior written consent of J.D. Power. .
Load more

Recommended publications
  • Annual Report 2018 | 2019
    Annual Report 2018 | 2019 CHAN E Weathering storms and braving changes brought on by a volatile economy, United Motors has set its course on the highway to sustainability, and to discovering innovative solutions. Driving sustainable initiatives and streamlining operations while embracing evolving technology, we have reinforced ourselves by rewiring our DNA and expanding our horizons. 02 UNITED MOTORS LANKA PLC Annual Report 2018 | 2019 UNITED MOTORS LANKA PLC Annual Report 2018 | 2019 03 Contents Vision and Mission 06 Our Beginnings 07 06-43 Our Journey Thus Far 08 Review of the Business Operational and Financial Highlights 11 Events of the Year 13 Group Structure 20 Chairman’s Message 22 Group CEO Review of Operations 26 Board of Directors 30 Senior Management Team 34 Management Discussion and Analysis 46 Business Review 55 46-89 Financial Capital 58 Manufactured Capital 60 Management Review Social & Relationship Capital 61 Human Capital 77 Natural Capital 87 Intellectual Capital 89 How We Govern 92 Audit Committee Report 107 92-127 Remuneration Committee Report 110 Governance Nomination Committee Report 112 Related Party Transactions Review Committee Report 113 Enterprise Risk Management 115 Directors’ Statement on Internal Controls 121 Annual Report of the Board of Directors 122 04 UNITED MOTORS LANKA PLC Annual Report 2018 | 2019 Financial Calendar 131 Statement of Directors’ Responsibility 132 131-204 CEO and CFO’s Responsibility Statement 134 Financial Information Independent Auditor’s Report 135 Statement of Profit or Loss and Other
    [Show full text]
  • PROCLAMATION of SALE MOTOR VEHICLES for Sale by Public Auction on Thursday, 13Th June 2019 @ 2.30 P.M Venue : Unit No
    PROCLAMATION OF SALE MOTOR VEHICLES For Sale By Public Auction On Thursday, 13th June 2019 @ 2.30 p.m Venue : Unit No. 6 (B-0-6), Ground Floor, Block B Megan Avenue II, No 12, Jln Yap Kwan Seng, Kuala Lumpur www.ngchanmau.com/auto "Prospect bidders may submit bids for the Auto e-Bidding via www.ngchanmau.com/auto. *Please register at least one (1) working day before auction day for registration & verification purposes". To get a digital copy of auction listings by Car Make / Model, please SMS or Whatsapp to 012-5310600. LEGAL OWNER : CIMB BANK BERHAD (13491-P) / CIMB ISLAMIC BANK BERHAD (671380-H) REGN. TRANS RESERVE LOT REGISTRATION YEAR OF PUSPAKOM ENGINE CHASSIS MAKE & MODEL CARD REMARKS MISSIO PRICE NO NO MAKE VR 1 RESULT NUMBER NUMBER (YES / NO) N TYPE (RM) STORE YARD : G-MART SUNGAI SERAI - LOT 8253, BATU 11 3/4, JALAN HULU LANGAT, 43100 HULU LANGAT, SELANGOR TELEPHONE NO : (03) 9074 3815 VIEWING DATES : 7th & 10th June 2019 (10.00 AM - 4.00 PM) C101 VF6859 PERODUA ALZA 1.5 2016 NO PASSED G82B91K PM2M502G002296241 A 32,000.00 C102 BPL2786 PERODUA ALZA 1.5 2018 NO PASSED G53B57R PM2M502G002334048 A 41,000.00 C103 WC7514U PERODUA AXIA 1.0 2016 NO PASSED H29B48R PM2B200S003171513 A 18,600.00 C104 WC3976T PERODUA AXIA 1.0 2016 NO PASSED H21B93V PM2B200S003156396 A 18,600.00 C105 W2093G PERODUA MYVI 1.3 2013 NO PASSED T51A33T PM2M602S002140415 A 15,000.00 C106 WA2139M PERODUA MYVI 1.3 2014 YES PASSED T07B52A PM2M602S002183889 M 19,800.00 VR-1 NOT C107 WA1494D PERODUA MYVI 1.5 2014 NO WITHDRAWN R12A24L PM2M603S002103084 M 25,000.00 DONE
    [Show full text]
  • Umw Holdings Berhad Corporate Presentation
    BEYOND BOUNDARIES UMW HOLDINGS BERHAD CORPORATE PRESENTATION FEBRUARY 2020 UMW HOLDINGS BERHAD OUR BUSINESS DIVERSIFIED PORTFOLIO AUTOMOTIVE EQUIPMENT MANUFACTURING LANDBANK & ENGINEERING • Manufacture • Distribution • Manufacture of • Unlocking value • Assembly • Trading fan case of our vast landbank in • Distribution • Leasing • Manufacture of automotive Serendah • Sales & service • After-sales components service • Blending & distribution of lubricants UMW HOLDINGS BERHAD 2 OUR STRENGTH LEADER IN OUR CORE BUSINESS SEGMENTS AUTOMOTIVE EQUIPMENT MANUFACTURING & ENGINEERING • Leader in the Malaysian • Distribute Komatsu heavy • First Malaysian company to automotive industry with equipment in 5 countries in manufacture and assemble 51.4% market share (2019) the Asia-Pacific region. fan cases for Rolls-Royce as through Toyota, Lexus and a Tier 1 supplier. Perodua marques. • Hold more than 50% market share for Toyota forklift in • Manufacture and export Malaysia and Singapore; have KYB shock absorbers to 38 operations in 5 countries in countries from Malaysia. Asia-Pacific. UMW HOLDINGS BERHAD 3 OUR REVENUE AND PBT CONTRIBUTION SEGMENTAL BREAKDOWN 2014 2015 2016 2017 2018 1% 2% 6% 5% 6% 7% 6% 7% 7% 7% 13% 13% 14% 20% 13% 13% 14% 21% 22% 21% 86% 81% 81% 78% 81% 81% 79% 72% 71% 72% REVENUE PBT REVENUE PBT REVENUE PBT * REVENUE PBT * REVENUE PBT * Automotive Equipment Manufacturing & Engineering * Excluding Aerospace sub-segment (within Manufacturing & Engineering) which was loss-making due to start-up operations UMW HOLDINGS BERHAD 4 OUR INTERNATIONAL
    [Show full text]
  • Global Trends and Malaysia's Automotive Sector
    2021-3 Global Trends and Malaysia’s Automotive Sector: Ambitions vs. Reality Tham Siew Yean ISEAS - Yusof Ishak Institute Email: [email protected] March 2021 Abstract The paper seeks to examine the development of the Malaysian automotive sector in the midst of rapid global changes in technology, consumer preferences and sustainability concerns. The sector represents a case of infant industry protection which includes, among its objectives, the state’s aspiration to nurture Bumiputera entrepreneurs as national champions for the sector. Despite close to three decades of protection, the two national car projects continue to depend on foreign partners for technology support. The National Automotive Policies (NAPs) strive to push the sector towards the technology frontier with foreign and domestic investments while seeking to be a regional hub and grooming national Bumiputera champions. The inherent conflicts in these objectives create disincentives for investments while the domestic market is held captive to the national car producers. Although policies continue to espouse grand visions, the reality is that Malaysia’s car makers continue to be inward-looking and exporting remains insignificant. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- JEL Classification: O14, O25 Keywords: Automotive Sector, Industrial Policy Global Trends and Malaysia’s Automotive Sector: Ambitions vs. Reality Tham Siew Yean 1. Introduction The use of state intervention for development has been espoused in theory and practice in many countries. The World Bank (1993) study on the East Asian miracle economies is often attributed to illustrate the success of state intervention in industrial policy. However, the study itself cautions that the use of industrial policy needs to be supported with good fundamental policies, evaluation and monitoring of the support given.
    [Show full text]
  • Approval Car Price Issued As of 31St January 2020
    APPROVAL CAR PRICE ISSUED AS OF 31ST JANUARY 2020 DATE SHOWROOM PASSENGER MOTOR VEHICLES BRAND PASSENGER MOTOR VEHICLES MODEL /TYPE DATE ISSUED PRICE (SRP) EFFECTIVE EXPIRY ALFA ROMEO ALFA ROMEO GIULIA 620 QV V6 (G.H.K MOTORS SDN BHD) ALFA ROMEO GIULIA 620 QV V6 2.9L AUTO SEDAN PETROL 27-May-19 21-Apr-19 20-Apr-20 $139,973.00 ALFA ROMEO GIULIA 620 GME ALFA ROMEO GIULIA 620 GME 2.0L AUTO SEDAN PETROL 27-May-19 21-Apr-19 20-Apr-20 $63,353.00 ALFA ROMEO STELVIO ALFA ROMEO STELVIO 2.0L 8-SPEED AUTOMATIC TRANSMISSION AWD SUV 7-Jan-20 1-Dec-19 30-Nov-20 $75,262.00 PETROL (SOLID PAINT) ALFA ROMEO STELVIO 2.0L 8-SPEED AUTOMATIC TRANSMISSION AWD SUV 7-Jan-20 1-Dec-19 30-Nov-20 $77,538.00 PETROL (SPECIAL PAINT) ALFA ROMEO VELOCE 620 2.0L GME 2000 ALFA ROMEO GIULIA VELOCE 620 2.0L AUTO GME 2000 SEDAN PETROL 27-Jul-19 3-Jun-19 2-Jun-20 $69,666.00 AUDI AUDI A3 TFSI S-TRONIC (T. C. Y. MOTORS SDN BHD) AUDI A3 1.2L TFSI S-TRONIC AUTO SEDAN PETROL 26-Dec-19 31-Dec-19 30-Dec-20 $43,631.00 AUDI A3 TFSI S-TRONIC SPORTBACK AUDI A3 1.2L TFSI S-TRONIC AUTO SPORTBACK PETROL 7-Sep-19 11-Sep-19 10-Sep-20 $46,803.00 AUDI A4 TFSI S-TRONIC BLACK EDITION AUDI A4 2.0L TFSI S-TRONIC AUTO SEDAN PETROL - BLACK EDITION 19-Jun-19 3-Jun-19 2-Jun-20 $55,068.00 AUDI A4 TFSI QUATTRO S-TRONIC AUDI A4 2.0L TFSI QUATTRO S-TRONIC AUTO AWD SEDAN PETROL 19-Jun-19 3-Jun-19 2-Jun-20 $67,560.00 AUDI A4 TFSI ULTRA QUATTRO S-TRONIC AUDI A4 2.0L TFSI ULTRA QUATTRO AWD S-TRONIC AUTO SEDAN PETROL 25-Feb-19 11-Feb-19 10-Feb-20 $68,676.00 AUDI A5 TFSI QUATTRO S-TRONIC COUPE AUDI A5 2.0L TFSI
    [Show full text]
  • Toyota Gear Shift/Select Cable
    INDEX PAGES TOYOTA 1 ~ 53 NISSAN 54 ~ 91 MAZDA 92 ~ 104 HINO 105 ~ 115 ISUZU 116 ~ 137 MITSUBISHI 138 ~ 160 PROTON 161 ~ 164 DAIHATSU 165 ~ 172 SUZUKI 173 ~ 180 HONDA 181 ~ 193 SUBARU 194 ~ 195 HYUNDAI 196 ~ 199 DAEWOO & KIA & SSANGYONG 200 ~ 203 AMERICAN & EUROPEAN VEHICLES 204 ~ 212 MOTORCYCLES 213 ~ 215 KUBOTA,TRACTOR & FORK LIFT 216 ~ 218 OTHERS 219 ~ 221 CABLES FOR SOUTH AFRICA MAKET 222 ~ 229 ADDITIONAL ITEMS 230 TOYOTA OEM NUMBER ICI NUMBER MODEL TOYOTA ACCELERATOR CABLE 35520-12050 CATY123 AE 8# 35520-12072 CATY145 KE70 ATM 81.08- 35520-12110 CATY124 TE 7# 35520-12200 CATY158 35520-12201 CATY158 35520-12240 CATY126 HILUX LN85/106 88-92, AE101, AE92, AT171 35520-12300 CATY148 AE100,101,110 4FC 91.08- 35520-12310 CATY151 COROLLA AE101 4A-FE 91.06-93.05 35520-12370 CATY122 35520-12390 CATY150 COROLLA AE101 4A-FE 93.05- , AE102,111 1991-1995 RHD 35520-12391 CATY150 COROLLA AE101 4A-FE 93.05- , AE102,111 1991-1995 RHD 35520-16090 CATY147 EE101,92.05-95.05,EP82 3F .92.01- 35520-20070 CATY141 CRESSIDA 35520-28011 CATY133 35520-30030 CATY146 MS112,122,132,133 8MX73 84.08- 35520-33010 CATY217 CAMRY SXV10# 2.2L 5S-FE DOHC 16V MPFI 4CYL 4SP AUTO, VCV10, MCV10 ATM 1992-2001 35520-33050 CATY234 AVALON XL,XLS (MCX10) 1996-1999/CAMRY CE,LE,XLE (MCV20) 1997-2001/SOLARA MCV20 1999-2003/LEXUS ES300 (MCV20) 1996-2001 47616-26040 CATY192 62-CATY002 CATY002 HILUX LN50 62-CATY004 CATY004 HILUX 62-CATY026 CATY026 HILUX HIACE Y SERIES LN80/85/106/130 LHD 92-94 3L 78120-35013 CATY156 78120-90506 CATY159 DYNA RB10 '77-79 78150-06020 CATY220 TOYOTA CAMRY
    [Show full text]
  • Asean NCAP's Success and Challenges in Promoting Safer
    Transport and Communications Bulletin for Asia and the Pacific No. 89, 2019 ASEAN NCAP’S SUCCESS AND CHALLENGES IN PROMOTING SAFER VEHICLES IN THE ESCAP REGION Khairil Anwar Abu Kassim, Ahmad, Jawi and Ishak Abstract Starting from 2011, ASEAN NCAP has been mandated to carry out crash tests on new cars in the ESCAP region, particularly Southeast Asia. With a total population of over 630 million, the 10 countries comprising ASEAN have seen passenger vehicle sales reach over three million units. To date, 90 percent of the vehicles sold in ASEAN market have been tested by ASEAN NCAP. Their safety aspects have been greatly improved over time. But aside from the safety of car occupants, ASEAN NCAP is also concerned with the safety of vulnerable road users. In November 2018, ASEAN NCAP announced its latest road map which focuses on the safety of motorcyclists in the region. ASEAN NCAP’s efforts have also been recognized by the Malaysian government, as of next year, all car dealers are to showcase the star rating issued by ASEAN NCAP on the car’s front windshield and side mirror in all showroom and sales centres in Malaysia. This is to educate buyers to choose the models that give priority to the best rating. The current paper shall provide an overview of the results produced by ASEAN NCAP, including its success and challenges to elevate the safety standards of passenger vehicles in the Southeast Asian market. In addition, the last section will describe ASEAN NCAP road map which guides its journey toward achieving SDG targets 3.6 and 11.2.
    [Show full text]
  • Malaysia's Energy Efficient Vehicles (EEV) Concept (MAI, 2018)
    © Journal of the Society of Automotive Engineers Malaysia www.journal.saemalaysia.org.my Global greenhouse emission from both urban development and uncontrolled pollution has resulted in today’s climate change. In addition, the increase in transport demands that utilize internal combustion engine has led to an escalating need for petroleum. This subsequently has resulted in the depletion of non-renewable resources. As one of the world’s oil producing nations, Malaysia also needs to find an alternative way to reserve energy while at the same time, reduce harmful emission from fuel combustion. To achieve such an objective, the National Automotive Policy (NAP) was conceived in 2014 after much debate and discussion on the environmental devastation and climate change affecting the nation (Zainul Abidin, 2018). One policy which stood as NAP’s main focus was to turn Malaysia into a regional hub of Energy Efficient Vehicles (EEV). What is EEV? People often wonder what EEV means aside from their benefits to the country’s economy and environment. Energy Efficient Vehicles (EEV) are vehicles that bring minimal harmful impacts to the environment in terms of carbon emission level (g/km) and fuel consumption (l/100km) compared to normal internal combustion engine vehicles. In order to control and reduce carbon emission, Malaysia has been involved in advanced technology transfer with more developed countries in addition to endorsing the Kyoto Protocol in 2002 to reduce 70 million tonnes of CO2 emission over a 20-year period. The country has also tried to apply the Clean Development Mechanism (CDM) to cut down at least 5% of CO2 emission compared to the current level where such a mechanism is used in the form of carbon credits or Certified Emission Reduction (CERs).
    [Show full text]
  • MAA Berita Pg. 01
    Issue No. 4/2015 (NOV) KDN No. PP 5666/04/2013 (032548) TIV EASES 1.4% TOYOTA HILUX FOR YAYSH Against a difficult economic environment, Transportation needs of orphanage eased slight drop in Jan-Sept TIV lthough the Total Industry Volume (TIV) for the first nine Amonths of this year eased slightly by 1.4% or 6,934 units to 485,388 units compared to the same period last year, the 4x4/SUV segment showed a dramatic increase of 72.8% or 17,371 units. Aggressive marketing efforts by the respective motor companies could be one of the main reasons for the segment’s dramatic performance against a cautious overall market situation. The Total Industry Production (TIP) figures for this year’s first nine months showed a positive 2.5% growth of 11,221 units. DYMM Raja Permaisuri Agong Passenger vehicle (PV) production increased by 2.6% or 11,324 Tuanku Hajah Haminah gets a feel of the Hilux controls. units to reach 425,991 units while Commercial Vehicle (CV) production dropped marginally (0.3% or 103 units). MW Toyota Motor Sdn. Bhd. on 24th July 2015, Udonated a Toyota Hilux to Yayasan Anak-Anak Yatim Sultanah Haminah (YAYSH), Alor Setar, Kedah. UMW Toyota Motor Deputy Chairman, Mr Akio Takeyama handed over a mock key to DYMM Raja Permaisuri ASEAN TIV DIPS 7% Agong Tuanku Hajah Haminah, patron of the foundation, n the average, the Total Industry Volume (TIV) of ASEAN in a simple ceremony in Alor Setar. Also present in the Omember nations in the first nine months of this year dipped ceremony was UMW Toyota President, YBhg.
    [Show full text]
  • Transport and Communications Bulletin for Asia and the Pacific 89
    Transport and Communications Bulletin for Asia and the Pacific No. 89 Improving Road Safety ECONOMIC AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC ESCAP is the regional development arm of the United Nations and serves as the main economic and social development centre for the United Nations in Asia and the Pacific. Its mandate is to foster cooperation among its 53 members and 9 associate members. ESCAP provides the strategic link between global and country-level programmes and issues. It supports the Governments of the region in consolidating regional positions and advocates regional approaches to meeting the region’s unique socio-economic challenges in a globalizing world. The ESCAP office is located in Bangkok, Thailand. Please visit our website at <www.unescap.org> for further information. The shaded areas of the map are ESCAP Members and Associate members. Cover design by Bryan Joseph Granados Sabroso TRANSPORT AND COMMUNICATIONS BULLETIN FOR ASIA AND THE PACIFIC No. 89 Improving Road Safety Transport and Communications Bulletin for Asia and the Pacific No. 89 Improving Road Safety United Nations publication Copyright © United Nations 2019 All rights reserved Manufactured in Thailand ISSN: 0252-4392 ST/ESCAP/SER.E/89 ESCAP WORKS TOWARDS REDUCING POVERTY AND MANAGING GLOBALIZATION References to dollars ($) are to United States dollars, unless otherwise stated. The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries.
    [Show full text]
  • Auto & Autoparts
    Malaysia Sector Update 23 October 2019 Consumer Cyclical | Auto & Autoparts Auto & Autoparts Neutral (Maintained) Notable Winners: Proton, Perodua, And Volvo Stocks Covered 7 Ratings (Buy/Neutral/Sell): 4 / 3 / 0 Last 12m Earnings Neutral Revision Trend: Stay NEUTRAL. Malaysian Automotive Association’s (MAA) September Top Pick Target data shows that TIV declined 12.7% MoM as consumers held back purchases DRB-HICOM (DRB MK) – BUY MYR3.3price0 in anticipation of Budget 2020 announcements. We expect TIV to recover in October. Proton, Perodua and Volvo recorded YTD growth in sales volume, bucking the broad market decline. Uncertainty over macroeconomic Analysts conditions will likely benefit brands with lower-priced cars, eg Proton and Perodua. Our Top Pick: DRB-HICOM. Muhammad Afif Bin Zulkaplly Sales held back by Budget 2020 uncertainty. According to data from the +603 9280 8883 [email protected] MAA, TIV was at 44,666 units (+43% YoY, -12.7% MoM) in September. The monthly drop was mainly due to consumers holding back purchases, and adopting a wait-and-see approach prior to Budget 2020. YTD (9M19) auto sales of 442,991 units (-2.6% YoY) are on track to meet our 2019 forecast of 600,000 units (MAA: 600,000 units), with the anticipation of year-end promotions being held to spur sales. Proton and Perodua continued to buck market trends. Proton sales YTD-2019 market share by marque continued to be fuelled by the delivery of the recently-launched facelifted YTD 2019 Proton Saga. Proton received 20,000 bookings and has delivered Others Proton 12.5% 15.8% approximately 8,000 units since the model was launched in August.
    [Show full text]
  • Welfare Effects of Trade Barriers on Malaysian Car Industry: an Alternative Approach
    WELFARE EFFECTS OF TRADE BARRIERS ON MALAYSIAN CAR INDUSTRY: AN ALTERNATIVE APPROACH Wai Kun C Lau (1718460) A Dissertation Submitted In Fulfilment Of The Requirements For The Degree of DOCTOR OF PHILOSOPHY FACULTY OF BUSINESS & LAW SWINBURNE UNIVERSITY OF TECHNOLOGY April 2020 i Abstract Malaysian car industry has been heavily protected by tariff and non-tariff tools since it was founded in 1983. Despite excessive tariffs imposed on foreign cars, the demand for foreign cars increases after the Asian financial crisis 1997 while the demand for domestic cars declines. Partial equilibrium framework is applied in this research because the car industry’s contribution to GDP is very small and the focus of this research is specifically on the car industry. Since cars are durable and differentiated, changes due to technological advancement may influence car demand. This research applies Discrete Choice model to account for car characteristics in addition to socio-economic factors for analysis of car demand in Malaysia. Logistic regression analysis results show factors that influence car demand are: horsepower, fuel consumption, and car size that is measured by number of passengers. Results suggest that non-tariff barriers and government incentives given to the civil servants have significant influence on Proton cars’ demand, and foreign car makers that have been operating in Malaysia before the founding of Proton enjoy their reputation from their historical experience and performance. While it is often believed that European cars have ostentatious value in Malaysia, the results show otherwise. Price elasticity of demand for major car makes is estimated based on the average horsepower, car size and fuel consumption.
    [Show full text]