visiting theUAE. good destinationwhen finding theemirate a ing thatmoreguestsare for thehotelfacilities, indicat- the number ofguestnights increase of40percenton showed an the hotelindustry the secondquarter, During visitingAjman. ber oftourists seen anincreaseinthenum- sector oftheemirate. in thedevelopment oftourism that intensifiedtheircampaign attractions andmeetpartners to promoteAjman’s tourist exhibition asthey were able the pasttwo years atthe experience fruitful during very (ATDD)Department hada TourismDevelopment to theregularlistofexhibitors. Kingdom ofBahrain addedon T there will be deals worth more than £2.5 billion during theshow morethan£2.5billionduring atExCelLondonfromNovemberthere willbedealsworth 2-5,2015. emerging markets fromsmallbusiness aroundtheworld entrepreneurstolargecorporates. Itisestimatedthat year fromevery travel andtechnologyspecialistsfromnew sector, resorts boards, includingairlines, tourist luxury World Travel Market (WTM),theleadingglobalevent inthetravel industry, hasattracted 250new exhibitors this WTM: Vol. XINo.11 S As aresult,they have Dubai, Kuwait andthe new majorplayers from HEHARA he MiddleEasthas10 ddppl.com R ; November2015 IZLY    Tapping niche segmentsintheUAE Qatar-Morocco 10timesweekly R Hotelsfocus onkey feeder markets and Tourism DevelopmentAuthority Chairman, SharjahCommerce H.E KhalidJasimAlMidfa itself as a world classtourist itself asaworld Tourism Vision 2021 pillar intheSharjah tourism isamajor entire family. Family destination forthe world classtourist showcase itselfasa will Vantage pointfortrade “Sharjah willshowcase A DDP PUBLICATION Ajman Tourism DevelopmentDepartment General Manager Faisal AlNuaimi ...... in Ajman of attractions we offerinterms of ATDD andwhat about theprojects discover more that visitorswill We areaiming ...... family. Infact, family tourism destination for theentire ...... Anantara Hotels Resorts andSpas Anantara HotelsResorts Area Manager Wael Soueid professionals travel andtourism some ofthebest in thesameroomas us thechancetobe forward toasitgives something welook Attending WTMis Sharjah Tourism Vision is amajorpillarinthe Pages: 24

17 08 06 TravTalkMiddleEast.com lion) projectissettobecome butterflies. Sharjahalsomade by thenatural environment of inspired streamlined structure of auniquelydesigned consists emirate.island The AED 80million(US$22mil- Sharjah’s KhalidLagoon. The this year isAlNoorIslandin One ofthemajorlaunches to theemirate by year 2021. more than10milliontourists Authority (SCTDA) toattract and TourismDevelopment by theSharjahCommerce a strategic roadmaplaunched Sharjah Tourism2021, Vision this year withthelaunchof has received anew direction Authority (SCTDA). Tourism Development Sharjah Commerceand Jasim AlMidfa families,” says an iconicdestinationinthe be speciallydesignedfor packages andoffers will 2021, underwhichdistinct Sharjah’s sector tourism H.E. Khalid , Chairman, Contd. onpage3  humble beginning. We are aboutits Emirate andlearn culture andtraditions ofthe them toexperience therich we offer oftourist interms attractions inAjman. We want projects ofATDD andwhat cover moreabout thelatest itors andexhibitors willdis- birds ofprey facility. rehabilitation centreanda which addedthisyear aturtle the eastcoastofSharjah, projecton Kalba eco-tourism also draw attentiontoits ing 48suites. The emirate will 343 oceanfrontrooms, includ- andSpathatfeatures Resort Sheraton SharjahBeach this year, includingthenew launches tality andtourism light atthe WTM major hospi- a surgeintraffic. destination, experiencing asakeyits mark MICE “We areaimingthatvis- Sharjah willalsohigh-

COVER STORY NOVEMBER 2015 TRAVTALK 3 Rubbing shoulders with the best @WTM

 Contd. from page 1 paigns and activities in order any such major exhibitions to enhance the number of vis- taking place around the globe, also in search for future itors to Ajman. is no longer only for business tourism partners to be able to generating participation, it is reach the target of 5 million Anantara Hotels mainly for increasing our visitors by 2021,” says Faisal Resorts and Spas in Abu networking with new suppliers Al Nuaimi, General Manager, Dhabi will be taking part in on board and moreover Ajman Tourism Development WTM this year, in conjunction enhancing our relationships Department (ATDD). with the Abu Dhabi Tourism with our old partners Authority (TCA Abu Dhabi). worldwide and lastly for our The real focus of ATDD “Attending this event is some- company existence in the is to present Ajman to other thing we look forward to every market,” says Mohamed cities as the new getaway year as it gives us the chance Mohamed Jassim Naeem Darkazally Guy Hutchison Jassim, Managing Director, Managing Director Vice President Sales and Marketing, COO destination. They have been to be in the same room as Al Rais Travels Middle East and Africa Millennium Rotana Hotel Management Al Rais Travels. eyeing a number of cities out- some of the best travel and hotel group Company side the emirates such as tourism professionals across Exhibiting at any “Millennium group goes other GCC regions, Asian the world. With conferences, WTM maintains a We hope to WTM with a handful of countries such as People’s seminars and a plethora of major exhibitions is very high quality of that our overall headline news that addresses Republic of China and other networking opportunities, this no longer only for visitors. Millennium brand awareness our latest company strategic European countries. Nuaimi is a fantastic platform to dis- business generating initiatives. Whether it is the further adds, “We are working cover the latest industry Group participation is as strong, opening of our 5 Star to attract new markets in sup- research, insight and trends participation, it is grabs this if not stronger Millennium Hotel and conven- port of our goal to receive 1.1 on a global scale,” opines mainly for opportunity to than ever tions centre Kuwait, or the million visitors by the end of Wael Soueid, Area Manager, increasing our new Ballroom and Meetings 2015.” The past two years this Anantara Hotels, Resorts and showcase our at this year’s rooms added to our hotel facil- global trade exhibition allowed Spas. He further added that networking portfolio exhibition ities at Millennium Airport Ajman Tourism to promote the performance for their Dubai; this is in addition their latest campaigns espe- properties in 2015 has so far to our iconic Bab Al Qasr cially in introducing the exceeded their expectations per cent Year-On-Year As Dubai is proclaiming focus to capture the Hotel Abu Dhabi, and the Emirates a tourist destination with strong occupancy levels increase in hotel guests to be a “Capital of Islamic Family market and be part of Grand Millennium Hotel internationally. The partners and interest in all their proper- in the first half of the year, with Economy” and one of the “Dubai’s Vision.” Muscat opening end of they met, provided a lot of sig- ties in Abu Dhabi. Things are a prediction of 3.9 million vis- seven pillars of the Islamic this year. Corporate MICE nificant insights on how to fur- very positive for the industry itors to the capital by the Economy is “Family Tourism,” “We believe in today’s ther strengthen their cam- in Abu Dhabi itself, with a 17 end of the year. Al Rais travels will mainly times, exhibiting at WTM or Contd. on page 5  GUEST COLUMN Mixing business with leisure EDITORIAL A welcoming warmth of hospitality catering to all kinds of travellers has been our trademark in this competitive hospitality field.

Unrivalled global rand Millennium Dubai Gcaters to both business reach and leisure travellers with their superior service standards orld Travel Market (WTM) is undoubtedly which ensure that our guests Wthe leading global event for the travel and return. The hotel enjoys an tourism industry for networking and conducting outstanding location in the heart of new Dubai with close business deals. Business worth more than proximity to the city’s beach- £2.5 billion is transacted at WTM annually. It es, shopping malls, touristic facilitates more than 1.1 million on-stand destinations and leisure business meetings, wherein the Middle East attractions making it an ideal venue for holiday seekers. section conducts almost 87,000 meetings. Wellness is one of the strongest growing The 340-room hotel fea- sectors in tourism and the Middle East is tures contemporary interiors within a welcoming and invit- leading the way towards this growth. Also, some ing setting and is regularly of the world’s leading sport tourism destinations met with the warmth of hospi- and professionals will discuss the need for the tality offered by the Grand future of sport tourism destinations. This year Millennium Dubai. We are aware of the competition in WTM leader’s lunch will be opened by David the market and we strive to our outstanding spa facilities your mood every time. Enjoy screens featuring live Gill, former Chief Executive of one of the world’s offer a level of service which will definitely rejuvenate their a spectacular dining experi- sports makes this venue most valuable and well known football clubs motivates our guests to keep senses. They can indulge in ence at Toshi, the hotel’s sig- an ideal lunch or after work Manchester United. coming back and choosing us gathering spot. as their hotel destination Grand Millennium Dubai caters With the growing demand for ‘experiences’ whenever they visit Dubai. Creating a special mem- across the tourism sector, Dubai will be to business travellers looking ory for each guest is the focus presenting two unique products: Ski Dubai and Grand Millennium Dubai for a comprehensive venue to fulfil of the hotel. Therefore, they caters to business travellers extend the highest level of “ifly” Dubai. The first an indoor ski center at the looking for a comprehensive all their meeting and business comfort and luxury through with resident king penguins venue to fulfil all their meeting trips requirements attention to detail such as an and a 3000 metre interactive snow park and zip and business trips require- extensive pillow menu selec- wire – a winter wonderland in the desert. “ifly” ments. The seven superior tion and value additions which meeting rooms and a magnif- special treatments in any of nature pan-Asian restaurant include special babysitting Dubai at the Mirdif City Center is an indoor sky icent ballroom all comple- our nine treatment rooms with which was recently refur- facilities, housekeeping serv- diving centre which allows you to experience mented with state-of-the-art our renowned therapists who bished with beautifully deco- ices, complimentary shuttle flying without a parachute; especially designed facilities are some of the key will make sure that they are rated glamorous Asian interi- bus service, travel desk, luxu- for thrill seekers and with the world’s first ever ors and a modern ambience ry hotel cars with Wi-Fi con- whilst keeping the same invig- nections and a devoted double and vertical wind tunnel which orating and tempting flavours concierge team ever ready to suspends you four metres above the ground. intact. They can experience a assist the guests with their The travel tech show will attract most of the culinary journey to the won- booking requirements for long derful world of Asia, explore stay guests in any of the fully specialists in the industry as they discuss the the richness of flavours from serviced and furnished apart- way forward, especially with digital media, most five different Asian cuisines ments as well. importantly – blogging and social media. under one roof with an open Responsible tourism will definitely attract show kitchen and numerous theme nights magically trans- attention as they debate if the travel and forming them to different parts tourism industry is making enough efforts to of the continent. address climate change issues. The recently created From the Middle East, Yas Island Abu Belgian Beer Café located on Dhabi will be among the biggest exhibitors features that attract business relaxed and revived from their the roof top terrace is a beau- driving the destination to the forefront with travellers. The in-house journey. Our invigorating tiful outdoor venue during the many activities available to promote the banquets and events team Moroccan Hamam is one of pleasant weather months. It is are dedicated towards tailor the most popular treatments valued by many UAE resi- destination. This year at WTM there will be a making each event to exceed in the region. dents and visitors alike. Its Art- focus on the emerging trends and markets with your expectations. Nouveau interiors along with high dividends and the potential to flourish over We believe in staying its extensive menu selection Oussama Chalak the next few years. Whether your client is a ahead of the game and our inspired by authentic Belgian Resident Manager business or leisure traveller, many dining options cater to dishes as well as massive Grand Millennium Dubai

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 Contd. from page 3 and Africa, Millennium participation grabs this both examples of key global Company, says, “We hope plan, which will oversee the business travellers have Hotel Group. opportunity to showcase our events that require remark- that our overall brand aware- extension of the Rotana been heavily targeted by portfolio and link with our able improvements in the ness is as strong, if not brand into new markets many local governments and He further added, existing and new clients from infrastructures particularly stronger than ever at this such as Turkey and Africa, indeed M&C growth comes in “WTM is one of the most around the world. Keep in hotels. We presently have a year’s exhibition. Moreover, while reinforcing our pres- line as we provide the important and interactive mind Millennium brand is well clear gap in the budget and 4 we have many new ence in the fast-growing Gulf latest state of the art hotels’ travel shows in the world. As represented and established star hotels inventories and I properties in the pipeline markets where we have conferencing facilities that an international, well estab- in the UK & Europe, which believe this is where the for this year as part of our already built up an enviable is unparalleled,” says lished event, WTM maintains gives us the edge to solicit potential is laying.” 2015-2017 outlook and market share, brings us Naeem Darkazally, Vice a very high quality of visitors, business and tab new mar- ongoing expansion plan, closer to realising our President Sales and specialised in this vivid indus- kets. 2020 Dubai and the Guy Hutchison, COO, which we hope to help ambitious vision of operating Marketing, Middle East try, and Millennium Group 2022 World Cup Doha are Rotana Hotel Management promote. Our expansion 100 hotels by 2020.”

Dubai hotels get more than 11.6m guests in 2014

Figures show a 5.6 per cent year- on-year increase in hotel establish- ment guests. Hotel and hotel apart- ment room revenues rise 12 per cent to AED 15.2 billion. Dubai’s hotel establishments welcomed 11,629,578 guests in 2014, register- ing a 5.6 per cent increase on 2013’s total. Figures released today by Dubai’s Department of Tourism and Commerce Marketing (DTCM) show steady year-on-year growth and sig- nificant increases across key indica- tors including hotel establishment revenues and guest nights. The fig-

H.E. Helal Saeed Almarri Director General DTCM

ures for 2014 indicate that Dubai is continuing to maintain growth at a sustainable level, while also growing its portfolio of hotels and hotel apart- ment establishments, thus taking another step closer to achieving its Tourism Vision for 2020, which aims to welcome 20 million visitors a year by 2020. Dubai’s top 10 hotel guest source markets in 2014 remained almost entirely unchanged from 2013, with only slight shifts in posi- tioning. For January to December 2014, Saudi Arabia was once again the top source market, followed by India, UK, USA, Iran, Oman, China, Kuwait, Russia and Germany. His Excellency Helal Saeed Almarri, Director General, DTCM, commented: “The 2014 figures demonstrate healthy year-on-year growth for hotel guest numbers with significant increases from Asia, Africa and Western Europe. Our hosting of the Fam trip from India in December 2014 and steps taken to leverage the exemption of pre-entry visas for all EU member states are crucial to further strengthen ties with key markets.” 6 TRAVTALK NOVEMBER 2015 HOTELS

CSR label for TIME hotels R Hotels focus on key feeder markets The UAE based TIME Hotels has been operating in Dubai since 2012 and posi- tioning itself as a forward- R Hotels’ latest property, ibis Styles Jumeirah, will have its debut participation at WTM 2015. thinking hotel chain that offers home away from home The recently opened property aims to officially introduce ibis Styles to the UK market and target services. As part of its long- term and innovative plan- outbound and wholesale agents in the UK. ning, the chain already has significant number of initia- SHEHARA RIZLY (WHTS15) as hotel sponsor across the UAE had installed tives in place to encourage and it aims to strengthen its the compost machine, which sustainability and social umair Tariq, Managing status as one of the leading converts organic waste into fer- responsibility. The company SDirector, R Hotels, com- hospitality groups in the UAE. tilizers. The hotel aims to con- ments: “R Hotels is proud to They are a Sharia-compliant tinue to spread awareness on have taken a step further in company but their halal and the impact of sustainable initia- tapping this growing segment family-friendly properties in tives by speaking in various by not only exhibiting, but also the UAE cater to all types of conferences and forums and by being a hotel sponsor of travellers. Through their par- calling out hoteliers to step up World Halal travel summit 2015 ticipation, R Hotels seeks to and make a change. (WHTS15), as this is a great maximise opportunities with platform to promote our prop- global travel and tourism pro- The two properties in erties. The demand for Muslim- Sumair Tariq Iftikhar Hamdani fessionals. The demand for Ajman continue to lead in the has won several awards friendly travel options is set to Managing Director Cluster General Manager, Ramada Muslim-friendly travel options Northern Emirates in terms of including the Green Globe R Hotels Hotel & Suites Ajman / Ramada increase in the coming years, Beach Hotel Ajman, is set to increase in the com- occupancy, especially during Certification which is an indi- and with our current hotel port- ing years, and with their cur- the summer season, with an cation of its commitment to With our current We have been the environment and other folio and two more properties portfolio and two attending WTM for rent hotel portfolio and two average occupancy of 90 per areas of sustainability. in the pipeline, we are positive more properties in the cent. For the Dubai hotels, on establishing R Hotels as a more properties in pipeline, they are positive on Ramada Downtown Dubai and In 2015, TIME Hotels the past six years applied for the Dubai key player in this market and the pipeline, we are and the response establishing R Hotels as a key Hawthorn Suites by Wyndham Chamber CSR Label as a cementing new partnerships positive on from sports groups player in this market and both observed that the compe- step towards strengthening locally and globally.” cementing new partnerships tition has been tighter due to its commitment to sustain- establishing R Hotels from the UK for the locally and globally. the added room inventory in ability and CSR and also Muhammad Haider, as a key player in winter season had the emirate. However, the to benefit from what the Hotel Manager, ibis Styles been really good Ramada Hotel and opening of new attractions and tool offers in terms of Jumeirah notes, “There is an halal market Suites Ajman, through the theme parks in Dubai is poised identifying gaps in its per- increased demand in the leadership of GM Iftikhar to attract more tourists in formance and relative UAE, especially in Dubai, for Hamdani, has been active in the emirate, and the growth to other companies more affordable accommoda- eyeing new emerging markets Samir Arora, General various green activities, and is mainly seen from price- operating in Dubai. tion. There is a growing mar- such as East Europe, Far Manager, Ramada Downtown the most prominent initiatives sensitive markets. ket for mid-scale properties as East Asia, Australia and Dubai, adds, “WTM has been that it pioneered are the zero travellers are looking for more South America, specifically fruitful for us for the past years landfill project and the urban They are constructing a cost-effective options.” With Argentina and Brazil. as we were able to meet with farm. The success of Ramada new 182-key hotel beside Zaap Asian regards to the strategies, the our partners and tap new Ajman’s projects started with Ramada Beach Hotel Ajman Restaurant opens at Ajman properties, Ramada Wael El Behi, General business under one roof. We the mindset to create change with a total investment of Hotel & Suites Ajman and Manager, Hawthorn Suites by Dubai Marine Beach Ramada Beach Hotel Ajman Wyndham, states, “Last year, will boost its presence in our attendance at WTM was Resort & Spa Turkey, Eastern Europe and very beneficial, as we were Formerly known as the CIS markets, and tap tourist able to generate some good award-winning Thai Bistro arrivals from Central Asia, leads and converted them into restaurant, Zaap officially China and India. Both business.” He stressed the opened doors on October 8 properties will be part of necessity to attend WTM as it in the presence of high rank- Ajman Tourism Development is the second largest travel ing guest from the Thai Department (ATDD) stand and tourism exhibition in the Consulate in the UAE. at the WTM. world after ITB Berlin, and Zaap delivers a fusion currently, the UK is their sec- of the mystical Asian Ramada Downtown ond source market. cuisines, blending the strong Samir Arora Wael El Behi Muhammad Haider Dubai seeks to boost its rela- General Manager General Manager Hotel Manager aromatic and bold flavors of tionship with existing partners Iftikhar Hamdani, Ramada Downtown Dubai Hawthorn Suites by Wyndham ibis Styles Jumeirah the Far East, using traditional and seek new feeder markets Cluster General Manager, techniques that are truly WTM has been unique to the region. Zaap including East Europe, USA, Ramada Hotel & Suites Last year, our There is a growing takes you on a tantalising Australia and New Zealand. Ajman / Ramada Beach Hotel fruitful for us for the attendance at WTM market for culinary journey, delivering a The hotel will maximise Ajman, says, “We have been past years as we combination of flavors and Wyndham Hotel Group’s huge attending WTM for the past six was very beneficial, mid-scale presence in the exhibition to years and the response par- were able to meet as we were able to properties as tap new markets. Ramada ticularly from sports groups with our partners generate some travellers are Downtown Dubai will also like cricket and football teams and tap new continue to focus on its key from the UK for the winter good leads and looking for more feeder market, which is the season had been really good, business under converted them into cost-effective GCC region as it comprises also in terms of the venue to one roof business options textures that reflect the 70 per cent of its total nation- personally connect with our blending of Asia’s rich history ality mix. The UK market is partners in West Europe.” and cultures. With the expe- currently Hawthorn Suites by As this is the largest attend forums on the latest by raising awareness and shar- AED150 million ($40.9 million). rienced Thai Chef Somphot Wyndham’s second source B2B exhibition after ITB; trends and innovation in the ing the importance of waste It is expected to open in FQ Photsalee at the helm and market and through WTM, the which they attend as well, the hospitality field, which is an management and sustainability 2017 and will feature rooms one of the most romantic set- hotel aims to identify new WTM Technology Innovation added advantage.” in the hospitality industry. The with sea view, restaurant, spa tings in town, Zaap is the leads within this market, espe- is very informative and helpful hotel attracted the attention of and fitness centre and indoor place to be for the best in cially during the onset of the as they learn a lot and get R Hotels was part of the different hospitality groups and swimming pool. This will Asian cuisine. winter season. Hawthorn new ideas by attending this inaugural World Halal Travel establishments in the UAE and be R Hotel’s seventh property Suites by Wyndham is also event annually. Summit and Exhibition GCC and to date, 25 hotels in the UAE. HOTELS NOVEMBER 2015 TRAVTALK 7 Trade shows enhance ties Geared for WTM Participation in key trade shows helps professionals network Tarek Lotfy, General Manager, Golden Tulip, Al Barsha, stresses and drive their businesses, says Hussein Hachem, Cluster on the importance of WTM, the leading trade exhibition awaited General Manager, Al Bustan and Al Murooj Rotana. by the players of the travel and hospitality industry.

TT BUREAU oasis in the city.” This property TT BUREAU Another important area caters to both business and been researched is the EXPO luster General Manager leisure travellers with the finest olden Tulip is part of the 2020 as the property is in Cfor both Al Bustan and Al amenities offered at five star Ginternational hotel close proximity to the projects Murooj Rotana, Hussein class luxury. They have won chain- Louvre hotels, which that may develop between Hachem, says, “We partici- many awards and accolades was purchased by the 2016-2017 and currently mon- pate under the umbrella of the as the best city and convention Chinese group Jin Jang itoring the trends of the mar- Rotana group at the WTM, center as well due to the meet- International in February 2015, ket. The product offerings at ATM, ITB etc. These are ing and convention facilities in and now operates a network Golden Tulip for the travel important in terms of deriving both premises. Al Bustan can between Asia, Europe and the agents and tour operators are new business to our hotels easily do a sit down dinner set Middle East with over 3000 quite lucrative as they have and establishing strong rela- Hussein Hachem up for 1000 whilst Al Murooj hotels worldwide. Tarek Lotfy timely promotions that focus tionships with various travel General Manager can accommodate 500 for a sit General Manager attention on the business and Al Bustan and Al Murooj Rotana Golden Tulip Al Barsha and tourism experts from dif- down dinner party. According to Tarek leisure traveller. Due to the ferent parts of the globe. This These are important Lotfy, General Manager, markets. He is also of the demand from some of their provides for us an ideal oppor- The two properties have Golden Tulip, they will focus view that another positive agents the promotion where tunity to tap into new markets, for deriving new the most exclusive restau- on the changing economies factor for the market to grow the clients receive a free heli- be informed about the business and rants catering to the vast and recognise key emerging will be the new list of 45 copter ride when booking their emerging market trends and needs of the clientele ranging markets and trends that countries who could travel to suites for three nights has pursue our efforts further establishing strong from authentic Japanese, Thai will bring them new dividends the UAE and purchase on been extended. Aimed at the on a positive note.” ties with travel and and Indian cuisines to fine din- in terms of business. He arrival visa, which includes agents and the business trav- ing options, lounge bar, pub is of the view that when some new untapped markets eller seeking relaxation and a Al Bustan and Al Murooj tourism experts and discotheque. Among the the new attractions come with great potential. Driving sporting environment Golden are both important as they regular clientele who enjoy the into place in the UAE, for more business in the new Tulip Al Barsha hosts the have their own individual char- complex with all amenities with facilities of the two properties which will consist of the market segments whilst fol- largest sports bar where acters. Al Murooj Rotana, locat- a resplendent view of the are mainly from GCC coun- Channel under Sheik Zayed lowing up with the existing many corporate companies ed in close proximity to Burj whole property especially from tries, Europe, the UK and from Road, Marvel and Lego markets will be the gather to view great sporting Khalifa and Dubai mall, is an the executive lounge which the east India and China take Land, they will draw numbers way forward to the hotel at events on their signature oasis in the city. It is a large certainly looks as if it is “an pride of place. from some new emerging the WTM this year. large screens. 8 TRAVTALK NOVEMBER 2015 AVIATION

Turkish Airlines launch flights to Miami Qatar-Morocco 10 times weekly Qatar Airways welcomed the flagship carrier of Morocco, Royal Air Maroc’s first direct flight to Doha, as part of the two airlines’ joint business agreement which they signed at the Arabian Travel Market Dubai in May 2015.

TT BUREAU Al Baker says, “Qatar Benhima, says the part- Airways is delighted and nership with Qatar Airways is atar Airways Group proud to welcome its partner, crucial in the history of Royal Miami became the eighth Turkish Airlines special offer to QChief Executive, His Royal Air Maroc, to our hub Air Maroc. “This joint busi- US destination to be added on Miami is the perfect opportu- Excellency Akbar Al Baker and home, Hamad ness allows us to create a nity to travel in the cooler to the regular flight schedule joined the Kingdom of International Airport in Doha. bridge between Asia and months, to one of the of Turkish Airlines. A special Morocco’s Minister of Our new partnership will Africa that will facilitate the introductory round trip offer of world’s most well-loved shop- Infrastructure, Transport and strengthen both airlines and movement of passengers in 3055 AED is available to the ping destinations. Logistics, His Excellency provide greater options and a a seamless fashion on UAE residents flying to the According to research, Aziz Rabbah, and the seamless network for our the extensive network of destination until February GCC Nationals usually take 2016, however, the booking one holiday each summer to a Chairman and CEO of Royal H.E. Akbar Al Baker passengers between the Qatar Airways in Asia and should be made with travel long-haul destination. The Air Maroc, Driss Benhima to Group Chief Executive Middle East and Africa, and the comprehensive network Qatar Airways agents by December 2, 2015. recent establishment of a US celebrate the commencement beyond. Royal Air Maroc’s of Royal Air Maroc in This will encourage Dubai Customs and Border of the next phase of the joint Qatar and Morocco have now thrice-weekly service Africa,” he said. travellers to visit Miami, a city Protection facility at Abu Dhabi business between Qatar increased from seven to 10 between Casablanca and renowned for its Art Decor International Airport allows Airways and Royal Air Maroc times weekly, operated jointly Doha combines with our This partnership allows buildings, beaches and passengers to complete all – paving the way for the next by Qatar Airways seven times- own daily flights between both airlines to compete more numerous entertainment immigration, customs and stage of cooperation between a-week and by Royal Air the two cities to provide an effectively and share revenue options. While the Florida des- agriculture inspections prior to the two airlines. Maroc three times-a-week. enhanced operation, while on routes within the joint busi- tination is known for being a their departure, from the UAE, the frequency increase ness, connecting more than hit with the young, it is also and has increased outbound well-loved by middle-aged tourism from the UAE to the As part of this new part- Qatar Airways and Royal not only supports inbound 40 African destinations in adults for its art scene and US.The discounted air fares nership, Royal Air Maroc will Air Maroc will be offering a tourism and trade, but is Royal Air Maroc’s network to culinary legacy, evocative of are available across Business, operate three flights a week to product with an all Boeing 787 also an important new more than 70 Qatar Airways Cuba’s gastronomic delights. Comfort and Economy cabins. Doha in conjunction with Qatar Dreamliner operation between link for onward travel in destinations in the Middle East Airways. Flights between Doha and Casablanca. both destinations.” and Asia Pacific region.

SQ’s Premium Economy Emirates brings together Green Hospitality experts Dubai will take pride in being the first country in the Gulf/South Asian region A seminar was held recent- inar brought together experts to experience Singapore Airline’s new Premium Economy Class. ly to address the challenges from the hospitality industry to faced in the hospitality sector identify best practices that can with regard to environmental help bring positive outcomes. S HEHARA R IZLY baggage allowance of (which is currently only sustainability. Emirates Green 35kg and the members of available for business and Amelie Zegmout, Board Building Council (Emirates Kindly explain the target the krisflyerprogramme will first class passengers). Member of Emirates GBC, GBC) an independent forum moderated the panel discus- audience? receive an additional 10 Q brought together experts from sion with Nadine O’Connor, We have been receiving many per cent more miles What is the new the hospitality sector to make Housekeeping Manager at requests over the past from the corporate when they fly in Premium Qfleet introduced presentations and held panel Jumeirah Creekside Hotel; traveller of a need to have a special cabin Economy class. at Singapore discussions to identify key Basant Kumar Kushwaha, and after much continued research, we Airlines? areas which would lead the Director of Engineering at have been able to address this segment What are the We are looking for- way to more environmental Kempinski Hotel Ajman; and of important travellers by introducing this Qfeatures in this ward to the arrival of the sustainability in the industry. Bob Busman, Regional special class with many additional new cabin? new A350s which will be The Emirates GBC Responsible Business Erwin Widjaja Coordinator Middle East at features to look forward to. The seats have full General Manager, Singapore Airlines fitted with our newest- Hospitality Programme leather finishing, individual generation cabin prod- Seminar addressed some of Carlson Rezidor Hotel Group Additional rewards for the in-seat power supply, two USB ports, per- ucts, providing more comfort to our the current challenges hotels shared their experiences in their journey towards sustainability, corporate traveller? sonal in-seat reading light, cocktail table, customers. This includes new Business face with implementing green Q initiatives such as eco-labels including the challenges they They can also look forward to prior- more storage space for personal items Class, Premium Economy Class and and CSR strategies. The sem- faced and their success stories. ity check-in and baggage handling with a and a special book the cook service Economy Class seats. FAMILY ALBUM NOVEMBER 2015 TRAVTALK 9 WHTS hosts 200 delegates

Over 200 exhibitors and sponsors with national pavilions from many of the leading Muslim coun- tries participated in the World Halal Travel Summit and Exhibition (WHTS15). The event took place at the Abu Dhabi National Exhibition Center (ADNEC) and delegates from over 52 countries registered to attend the summit. 10 TRAVTALK NOVEMBER 2015 ATTRACTION Amusement park at Al Shaab An exceptional destination for the entire family under one premise, making sure that each family member is able to enjoy the little interesting things Sharjah has to offer to its guests.

TT BUREAU family. Their target is all visi- ice rink in Sharjah and the first rience. It will be a novel theme maximum awareness about Abdulla Al Dah CEO tors and residents in Sharjah and only 7D screen which to participate at the WTM in not only the emirate of Al Shaab Village shopping mall with 240 to indulge in the offerings also includes a pearl suite. London under the aegis of the Sharjah but about Al Shaab Akiosks, dining and enter- which are quite enthralling to Their amusement park will Sharjah Commerce and Village which is a ease. Among other facilities in tainment services are fit for a the visitor. It has the largest deliver an unforgettable expe- Tourism authority to create destination to be enjoyed by the property include a vast

We are here to provide a safe, healthy and interactive environment for our visitors. We have state of the art and modern facilities here at Al Shaab Village and we are participating [at WTM] with the Government of Sharjah and National Council of Antiques to promote Tourism in the and UAE

the whole family from exhibition hall, outdoor grandparents to little toddlers. amusement park, stores, supermarket, indoor gaming, Al Shaab Village repre- billiard center and the sents the heritage of Arabic cinema. It is guaranteed that culture with modern state of their amusement park will the art facilities on board to deliver an unmatched experi- serve the many guests to be ence with maximum safety more comfortable and at environment. NTO NOVEMBER 2015 TRAVTALK 11 Loy Krathong festival in Bangkok One of the most picturesque festivals in Bangkok is the evening of Loy Krathong, when people gather around lakes, rivers and canals to pay respects to the water goddess.

TT BUREAU one can even watch the traditional for all krathongs, an illuminated banana leaf folding method. The float procession and a firework very year, Loy Krathong falls on large boardwalk area in front of display. If the crowds here sound Ethe night of the 12th lunar Asiatique will host the main too much, there are plenty of month (usually in November), events, including the retelling other spots along the Chao at the end of the rainy season when of the Loy Krathong story via Phraya river to watch the the full-moon lights up the sky. The music and dance, a launch site festivities from. sight of thousands of Krathongs, their flickering candles sending a thou- sand pinpoints of light far into the horizon is a truly magical site, and there are plenty of places in Bangkok where one can get involved with the festivities.

Why Loy Krathong? The history behind the festival is complex, and Thais celebrate for many reasons. The main rice har- vest season has ended and it’s time to thank the water goddess for a year’s worth of her abundant supply, as well as an apology for polluting the waters. Some believe that this is the time to symbolically ‘float away’ all the anger and grudges one has been holding onto, and including a fingernail or a lock of hair is seen as a way of letting go of the dark side of yourself, to start anew free of negative feelings.

What is a Krathong? There is no equivalent word in English for ‘Krathong’. One may hear people referring to it as a small boat, vessel, receptacle or container. In the run-up to the festival, many shops and market stalls will display ready-made ‘Krathongs’, or in parts so one can assemble and decorate. In the past, krathongs were made from natural materials – usually a section from a banana tree trunk, crafted into a lotus shape by using folded banana leaves, and these can still be found for sale around the main festival sites. More recently, Thais have become more creative in their craft and design the krathongs from coconut shells, flowers, baked bread, potato slices, some breaking with the conventional lotus leaf shape in favour of turtles and other sea creatures.

Loy Kratong Festival at Asiatique If one is ready to experience Loy Krathong the way the locals do, head to Asiatique, the riverfront night market, which is where the biggest crowds gather and some impressive shows happen. Be warned that traffic in the area will be very bad and there will be long queues to take the boat from SapphanTaksin.

The action kicks off around sunset, and there are plenty of krathongs to buy around the river,

14 TRAVTALK NOVEMBER 2015 HOTELS Ghaya Grand gears up for EXPO 2020 With a master vision of being the most elegant and well-positioned five star property ready for EXPO 2020, Ghaya Grand is the new hospitality venture located close to the Sheik Mohamed highway just 10 minutes from the mall of emirates. The hotel concentrates on luxury and a healthy lifestyle.

TT BUREAU is 70 per cent leisure and 30 rooms which can accommo- per cent corporate, however, date from 10 to 20 in each. his unique property con- this changes all the time. There are five different Tsist of 765 rooms with 420 However, the apartments are cuisines served in their restau- apartments and 345 hotel 90 per cent occupied by cor- rants which consist of rooms which has 60 executive porate sector. The majority of Japanese, Arabic, Indian, suites, 6 royal suites (130 the market hails from Italian and Asian and a 24 hour square metres in size with Germany and various mixed room service for both hotel and their own Jacuzzi), 119 twin nationalities from the UK, apartment guests. Added on to beds and 119 king beds cater- GCC countries and quite a this the apartment guests also ing to different market needs; good market segment from get a 20 per cent discount for European, Asian or Chinese. the European countries. Their Olwin de Souza dining in the restaurants. Currently the occupancy level current market strategy is General Manager aimed at the Indonesia and its Ghaya Grand Being a veteran hotelier roadshow to be held this There are top ranking tennis with over 25 years experience, month and will focus their coaches who train children Olwin de Souza, General attention on gaining some from the age of 3 to adults and Manager, opined that new business from this very a very comprehensive play although there are many chal- lucrative market segment area for kids, separate spa lengers in the current market which according to the facilities for men and women. it is up to the sales team to general manager has never venture new ideas and mar- been explored. The new Me’aisem City keting strategies to find the Center is just a stone throw best possible emerging mar- It is a family friendly, no away. It is located in close prox- kets. He stated as sales pro- smoking, no alcohol hotel for those who need luxury cou- There are five different cuisines served in pled with a healthy lifestyle. their restaurants which consist of Japanese, Arabic, Indian, Italian and Asian and a 24 hour room service for both hotel and apartment guests

imity to the cricket stadium, two fessionals there are two main golf clubs, Studio City, important things to bear in Jebel Ali Free Zone and Sports mind, “the early bird catches City. In terms of conference the worm and you must facilities they have a ballroom know where to get the which can accommodate 250 honey from.” He further people and 10 other meeting stressed that there are many markets that are untapped where new busi- ness could be brought in.

They are very optimistic about the nearing winter sea- son and the EXPO 2020. Although the hotel is still new as it opened just last December the business had been regular and it soared in numbers as of August this year making them increase their revenues. FAMILY ALBUM NOVEMBER 2015 TRAVTALK 15 ME agents’ Fam to Ladakh, Kashmir

Air India, along with leading hotels, organised a Fam trip to Ladakh, Gulmarg and Srinagar in Jammu & Kashmir, India, for leading tour operators of the UAE. Air India also showcased its elite flight called the Dreamliner on the Dubai-Delhi route. 16 TRAVTALK NOVEMBER 2015 FEATURE

depending on the needs and requirements of their clients and the professionals they Reap benefits with Tierra Mar arrange are fully trained and have become seasoned in the hospitality industry and willing Tierra Mar is a complete solution provider for B2B companies seeking human resource expertise, to serve with their full esteem. profitability, vertically integrated marketing platforms, hospitality consultancy and advisory, They have developed among many others on their portfolio. efficient and quality manage- ment principles for each pur- pose that will always satisfy TT BUREAU studies, procurement, business poses, resources of hotel busi- results add value to the client. the client. In order to provide transition, branding, financing ness and maximising rev- Staffing and labour supply is the best services in the ahmoud Hamza – facilities, network and enues. They have established another key feature in their pro- industry they employ all the MOwner & CEO, Tierra outreach are just a few notable a vertically integrate marketing file. As one of the best hospital- relevant quality management Mar, is a professional with services offered from the platform for delivering revenues ity management companies in applications that enhance over 26 years of experience plethora of expertise offered to to their businesses which the UAE, they are committed to the investment and keep working with some of the make your business more include local leisure and corpo- providing a suitable working resources for most produc- leading international brands in lucrative in every aspect, rate sales agents, hotel based environment so that every tive ones. The characteristics the hospitality industry. “My making sure the dividends reservation department and employee associated with their include decentralised opera- years of experience and are much greater than experienced regional sales expertise will make a differ- your investment. directors. They have also ence in the hospitality man- Mahmoud Hamza set up an efficient network of My years of experience and expertise agement services in the The affiliation services Owner & CEO investors across the world. Tierra Mar in the industry will make a difference UAE,” he says. and operational strategy to The source of their reasonable maintain a sustained growth Their years of experience capital enables them to in the hospitality management services Tierra Mar is a complete without compromising quality have made them the most manage resources needed for in the UAE solution provider for B2B com- and standard of service to qualified in providing advisory specific investments. panies seeking human enhance the performance and consultancy services in the resource expertise, profitability, of any property alongside hospitality industry. As a lead- One of the key compo- vertically integrated marketing providing building renovation, ing hospitality management nents of their success is the business can derive job satis- tions authority, regular platforms, hospitality consul- interior design and furnishing company they are fully profi- ability to build a brand that is faction and a genuine sense of performance review and tancy and advisory among with their highly efficient cient in providing services in strong enough to read market pride. They consider it their maintenance and asset many others on their portfolio. team of specialised designers the fields of marketing, human visibility and flexible enough to prime responsibility to create a protection. They will provide Their ability to undertake for both constructions resources, equipping hotels, evaluate the market of local congenial working atmosphere solutions and the best hotel management, risk and renovations with a management structuring, business. Another noteworthy so that everyone within their possible methods to deal management, hotel turn- highly competitive pricing branding, financial models, aspect in their portfolio is the organisation can achieve his or with crisis situations, which key solutions, hotel will assure great value for conducting feasibility studies, relationship based on specific her maximum potential. They is a big challenge for some of auditing, conducting feasibility your business. building designs for hotel pur- affiliations where the achieved provide skilled workforce the owners or managers. AGENTS NOVEMBER 2015 TRAVTALK 17 Tapping niche segments in the UAE Al Naboodah Travel and Tourism Agencies is a dynamic travel and tourism company with a reputation for quality and excellence, in all aspects of the travel industry. Founded in 1973, it is a part of the renowned Al Naboodah Group which consists of diversified businesses.

SHEHARA RIZLY Abu Dhabi to Dubai, Ajman to has made it possible for us to travel either from the GCC or industry. There has been an Ras Al Khaimah offer the come up with a well-devel- even other countries. increase of inbound travel asir Jamal Khan, Chief clients a quick and efficient oped web portal where the from India and Saudi Arabia NExecutive Officer, Al service. Currently our Leisure customer will definitely be Khan identifies Halal as well as the outbound Naboodah Travel & Tourism division specialises in out- awed to select from a wide tourism as another emerging emerging clientele to Serbia, Agencies, shared his expert- bound travel. From next year variety of air and non-air prod- market with very good poten- Croatia, Brazil, Georgia etc., ise and new plans for the we will introduce inbound trav- ucts from the site which is of tial. “Conferences and trade as the airlines increase their upcoming years. “We are a el with a whole new experi- great importance. We are shows being held in the operating sectors. company with a trustworthy ence,” he says. working on a web portal which recent months which have name in the market; repre- will be one 100 per cent proved its success. As there “We are very hopeful senting some of the world’s A versatile, strong and active – first targeting the is a certification necessary for about 2016 and are looking most renowned Airlines – Air successful travel company B2C market and thereafter Nasir Jamal Khan this kind of tourism, we are forward to implementing France/KLM, Cathay Pacific, has now planned a different B2B market.” Chief Executive Officer considering promoting next some of the plans we have Al Naboodah Travel & Tourism Agencies Turkish Airlines, Air Canada, year as well,” he adds. been actively involved in dur- Austrian Airlines, United ing the past few months,” Airways (BD) Ltd, and Air Currently our Leisure division specialises in with the latest technology and Business wise we have Khan concludes. Zimbabwe. The company has outbound travel. From next year we will expertise in healthcare. We seen different trends emerg- many divisions handling vari- have been undertaking med- ing, especially the tough com- Emerging Markets ous requirements of the clien- introduce inbound travel with a whole ical tourism in the past, this petition among various travel tele. Our Corporate division is new experience time we hope to implement and tourism agencies. In the N Halal tourism is an handled by a dedicated team further by promoting the UAE, there are over several emerging market with with a range of services which packages in an active man- nationalities working and each very good potential include airline ticketing to approach in keeping with the There are two other ner. We are promoting UAE person will travel to their home N An increase in inbound charter flights, travel insur- current market trends. “Our areas they hope to improve as one of the best medical country either once, twice or travel from India, Saudi ance, rent-a-car services etc. continued research to find out next year: Medical Tourism tourist destinations mainly thrice a year. This is one of the Arabia and the outbound Our retail divisions located in the needs of the traveller and and Halal Tourism. UAE is because of its geographical market segments which bring to Serbia, Croatia, Brazil, Georgia etc. various parts of the UAE from the cutting-edge technology centrally situated, equipped presence where people can in higher revenue for the travel 18 TRAVTALK NOVEMBER 2015 HOTELS

Most travellers visit the Middle East for various reasons but in most cases they would prefer to see the authentic Arab world in its best form. Oasis of Arabia@Tilal Liwa

TT BUREAU indulge in the many activities guests. An array of cuisine is at the premises. served at the signature here are a few hotels who restaurants whilst other facili- Thave achieved to present Among convention facil- ties like Wi-Fi, 24 hour room the traveller the exact vacation ities are the special traditional service, TV with satellite chan- necessary. Tilal Liwa is an ele- Arabic seating “majlis” and a nel and many other amenities. gant traditional retreat for dis- fully functional ballroom that cerning travellers who would can be used either as one unit If one seeks adventure indulge in true Arabic or divided into two separate and wants to indulge in the culture. The property is units. In terms of well-being desert, then the tours will built amidst the sands of they provide a well-equipped be arranged by the hotel, Liwa in an unspoiled desert gymnasium, temperature con- so decide what you want to landscape. The 111 rooms trolled swimming pool, aero- do next; either go dune driv- and suites is the perfect bics, steam bath, sauna, mas- ing, quad biking, camel opportunity for the sages, therapeutic treat- trekking, horseback riding, adventurous minds to ments, etc., to revitalise the darts, etc. HOTELS NOVEMBER 2015 TRAVTALK 19 Executive Club for biz travellers Al Raha Beach Hotel launched an executive club to benefit the business travellers who wish to indulge in the epitome of exclusivity and personalised service.

TT BUREAU To add to the existing banana boat, the new Kamal Zayati General Manager collection of facilities offered, Watersports center offers a Al Raha Beach Hotel he guest experience Al Raha Beach Hotel features thrilling addition of wind Twill be enhanced with a a relaunched marina along its surfing, power boating and a the Hydro Massage Pool and bundle of exclusive benefits shores. The marina consists sailing academy. many more add to a truly such as full day lounge of berths ranging from 7 memorable experience. access with culinary delica- meters up to 19 meters, a Featuring outstanding cies and beverages through- modern slipway for launching restaurants and an arsenal of The event caterers at Al out the day, happy hour in the and retrieval of power and 278 rooms, suites and villas, Raha Beach Hotel are a team evening, VIP treatment, free sailing boats. In addition to the Al Raha Beach Hotel aim’s to that is dedicated to exceeding use of meeting rooms, current watersports offered provide the highest standards your expectations with your complimentary room upgrade such as kayaking, paddle of quality service and to event or occasion. Customers and many more. boarding, doughnut rides and become the first choice of all travellers coming to Abu beachfront property, guests are offered more choice with Dhabi. A stunning can indulge in some seven meeting rooms, three of the finest cuisines ballrooms and several outdoor prepared by talented chefs in venues. From opulent wed- their seven food and beverage dings to birthday parties, outlets or simply relax on the increased flexibility and tailor pristine stretch of 900 meter made packages ensures the private beach. perfect event.

Guests can pamper According to Kamal themselves at the Body and Zayati, General Manager, Al Soul Spa and Recreation Raha Beach Hotel, “the hotel Club with a diverse range of is dedicated to enhancing treatments and fully equipped guest experience and pro- health and fitness facilities. Six vides excellent service and swimming pools, water sports, facilities that guests can look steam room, sauna, Jacuzzi, forward to during their stay.” 20 TRAVTALK NOVEMBER 2015 ATTRACTION

UAE’s best kept secret

A reflection of combining the wonders of history and archaeology with recreational, ecological and religious attractions, the smallest among the seven emirates, the Emirate of Ajman stands as UAE’s best kept secret blessed with a perennial sunshine and golden shore.

modern city that embraces rich Arabian heritage and timeless cultural traditions, Ajman’s modest size and relaxed rate of development is the emirate’s greatest appeal. A melting pot of old and new, Ajman is Aa laid back, sun-drenched destination with a world of adventure, wildlife and tradition to explore. CULTURAL HERITAGE Discover the true glory of Ajman through its rich culture and tradition. Ajman museum, housed in an 18th century fortress, delivers a slice of culture and history with its preserved collection of artifact and archeological finds such as centuries-old manuscripts, weaponry and pottery. The remote enclaves of Manama and enjoy the stunning backdrop of Hajar Mountains, and provide and escape from the bustle of the city and the summer heat. Fishing and pearling were for centuries the main industries in the Gulf region. Ajman was the region’s largest boat building centre, with the many of thousand dhows that sailed through the Arabian Gulf constructed in its shipyards, using skills passed down through generations. VISITING AJMAN Visiting Ajman will take you to a whole unique adventure all in one. Its beautiful 16 km stretch of shore- line is best enjoyed with a stroll along the delightful Corniche, and its sandy beaches are heavenly for those who want to lie down under the sun or take a dip in the warm Gulf waters. The emirate’s lush green parks are perfect for family bonding and relaxing strolls. The Al Hamidiyah Park features basketball courts, football area and outdoor gym while Al Rashidiya Park have one green spaces, café’s and plenty of seating areas exclusive for women. The city boasts with a variety of activities, shops, luxury spas, wonderful restaurants and increasing number of high-end beachfront hotels. Whether visiting for leisure or business, Ajman houses a rimmed of hotels, from budget ones to 5-star luxury experience. The newest addition is the Ajman Saray and Fairmont Ajman which are situated in prime position in Ajman’s shoreline. ATTRACTION NOVEMBER 2015 TRAVTALK 21

THE FUTURE OF AJMAN TOURISM Ajman is expected to be a getaway destination when visiting the UAE. The emirate is attracting major developers who are keen to tap into its fantastic natural draws, including the varied wildlife of its mangrove creek and prime location on the Arabian Gulf coast. One of the best natural features is Al Zorah Nature Reserve. Stretching along 7 km length of waterfront in northern Ajman, this spectacular resort is a promising tourist attraction which features pristine beachfront, serene tidal, mangrove creek and breathtaking diverse wildlife. Expected to become the city’s central attraction, it includes creekside residences, fine dining restaurants. Ajman Marina, the emirate’s newest attraction is currently under development. The impressive water- front will include residential towers, hotels, a yacht club, restaurants, shops, and promenade for walkers, joggers, and cyclists.

ACTIVITIES CAMEL RACING This is a popular pastime for the members of the Royal family and the locals alike. Visitors can try modern version of this where a remote-controlled robotic mannequin sits in the saddle, controlled by drivers in SUV’s riding along a separate track during the race AL TALLAH CAMEL RACECOURSE People visiting Ajman can have the opportunity to witness camels racing in action. EQUESTRIAN SPORT Ajman Arabian Horse Stud Farm and Ajman Equestrian Club offer a chance to witness ageless Arabian pastimes, horse-riding. CAMPING /HIKING Take your feet of the rugged landscape of Hajar Mountains and camp to the tiny community of Masfout which offers cooler climes and fresh breeze, an escape to the scorching during summer. 22 TRAVTALK NOVEMBER 2015 MOVEMENTS

Etihad Airways Abu Dhabi Hareb Al Muhairy moves from the position of Vice President Mohammed Al Bulooki joins Etihad Airways from Abu Dhabi Haitham Al Subaihi moves from the role of Head of UAE Sales Sales UAE to his new Senior Vice President role – overseeing Airports Company to become Vice President UAE to become Vice President UAE Sales. Al Subaihi began his career Corporate Affairs and International and Commercial. Within the new role, he will with Etihad Airways in 2007 as a Graduate Public Affairs. Prior to joining the be responsible for UAE Sales, Hala Management trainee. In 2009, he Commercial division, Al Muhairy Travel Management (HTM), the des- served as Business Development had served as Vice President tination management company Manager for North America, based in Corporate Communications Hala Abu Dhabi, Etihad’s retail New York, before returning to the between 2009 and 2010. He operations, Etihad Holidays as well UAE to take the role of Manager joined Etihad Airways in 2004 as the airline’s Tourism Research and Sales – Government. Al Subaihi went having studied political Partnerships function. During his onto to be Vice President Sales science and manage- career, Al Bulooki has held a Central USA, based in the air- ment at the UAE number of key Abu Dhabi line’s Washington, DC office. University in . Airports Company posts.

Hospitality Management Holdings The Cove Rotana Resort Yas Island Rotana & Amman Ras Al Khaimah Centro Yas Island Hospitality Management Holdings has appointed Nizam Bou Erik Guluta has been appointed as the new Executive Assistant Abu Dhabi Antoun as the new General Manager of Corp Amman Hotel. With Manager at The Cove Rotana Resort- Ras Al Khaimah. Guluta over 18 years’ experience in the hospitality began his career in Food & Beverage depart- Yas Island Rotana & Centro Yas Island, industry, Antoun brings an in-depth ment at leading establishments across the Abu Dhabi, has announced the appoint- knowledge of rooms division, revenue United Kingdom, France and Switzerland. ment of Ina Boneva as the new management and, sales and marketing. Prior to this appointment, Guluta was the Director of Human Resources. Boneva A Lebanese national, Antoun holds an Food & Beverage Manager of Hilton brings over 5 years of hospitality MBA degree in Hospitality Management Thailand, where he managed all the hotel experience, significantly handling key from Baytown University in Texas, USA. outlets as well as banqueting and roles in human resources from other His last posting was as the General outside catering. hotel companies in Abu Dhabi. Manager at Park Inn by Radisson in Al Khobar, KSA.

Etihad Airways key investor Access Gloria Hotels online

Realising the importance bines all seven Gloria hotels Italy’s national airline Alitalia was restructured by Etihad Airways of digital presence in today’s group properties under one market, the team at Gloria domain capturing all their with an investment of ¤ 560 million and became the largest Hotels has launched their new specifics to provide a more single shareholder with a 49 per cent stake. responsive website which has engaging online experience. been designed and developed This easy to use website to provide an optimal viewing provides all the important experience with easy reading, TT BUREAU innovative capital raising, information and functionalities navigation and booking to either book a room, dinner, through which US$700 million Freddy Farid t was stated by James was collectively sourced from Area General Manager IHogan, President and global financial markets. Both We are very excited to launch our new- Gloria Hotels Chief Executive Officer, Etihad Etihad and Alitalia has compli- look website. This is a step we are taking German and Chinese. Freddy Airways that Alitalia is a great mentary route network com- to provide our guests with rich content for Farid, Area General Manager, brand, a great network, bined with approximately 200 Gloria Hotels, says, “We are but a poor business in need destinations. Alitalia gained smooth research process and easy very excited to launch our of a new direction with significant new flight connec- booking from any device new-look website. This is an fantastic potential to grow; tivity by connecting with Etihad important step we are taking speaking in Milan to the Airways at its hub in Abu to provide our guests with across the widest range of a celebration party or even a International Forum of James Hogan Dhabi, providing extensive enhanced rich content to devices from desktop comput- wedding ceremony in five dif- Sovereign Wealth Funds. President and Chief Executive Officer access to destinations across ensure smooth research Etihad Airways ers to mobile phones. ferent languages including Asia, and in Australia and process and easy booking The new website com- English, Arabic, Russian, from any device.” This new partnership will product and service, expan- Africa – destinations not enable both airlines to grow sion of both carriers’ frequent served by Alitalia. efficient by working together flier programs, and lowering the risks and bring- synergy benefits including Growth Potential ing greater rewards and faster joint procurement and outcomes. It also offers much resource sharing. N The partnership will Cat café at Cove Rotana greater benefits for customers enable both the airlines The Cove Rotana Resort in collaboration with RAK Animal Welfare Centre recently launched its first cat café. In including the Recently, Etihad Airways to grow efficient order to ensure guest comfort and safety, The Cove Rotana has implemented this cat feeding scheme. This will alignment and six equity partners, includ- by working together ensure Resort cats find lowering risks and of inflight ing Alitalia, participated in an additional food and water in a bringing greater rewards pre-determined location, thus preventing cats to enter guest areas such as Cinnamon terrace. The Cat café is located under the Cinnamon terrace were cats will get accustomed to food on a daily basis provided by Ras Al Khaimah Animal Welfare Centre.