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The Significance of Knowledge Sharing Tools In THE SIGNIFICANCE OF KNOWLEDGE SHARING TOOLS IN HIGHER EDUCATION INSTITUTIONS OF PUNJAB, PAKISTAN: MEDIATION MODEL OF SELF-DETERMINATION Thesis submitted to The Superior College Lahore In Partial fulfillment of the Requirement for the Degree of Doctor of Philosophy in Business Administration By Muhammad Khyzer Bin Dost Roll No. PDBA15109 Session: 2014-2017 THE SUPERIOR COLLEGE (SCHOOL OF MANAGEMENT SCIENCES) LAHORE i Author’s Declaration I Muhammad Khyzer Bin Dost hereby state that my PhD thesis titled “The Significance of Knowledge Sharing Tools in Higher Education Institutions of Punjab, Pakistan: Mediation Model of Self-Determination” is my own work and has not been submitted previously by me for taking any degree from this University The Superior College, Lahore. Or anywhere else in the country/world. At any time if my statement is found to be incorrect even after my Graduate the university has the right to withdraw my PhD degree. Name of Student: Muhammad Khyzer Bin Dost Date: ________________ ii Plagiarism Undertaking I solemnly declare that research work presented in the thesis titled “The Significance of Knowledge Sharing Tools in Higher Education Institutions of Punjab, Pakistan: Mediation Model of Self-Determination” is solely my research work with no significant contribution from any other person. Small contribution/help wherever taken has been duly acknowledged and that complete thesis has been written by me. I understand the zero-tolerance policy of the HEC and University The Superior College, Lahore Towards plagiarism. Therefore, I as an Author of the above titled thesis declare that no portion of my thesis has been plagiarized and any material used as reference is properly referred/cited. I undertake that if I am found guilty of any formal plagiarism in the above titled thesis even after award of PhD Degree, the University reserves the rights to withdraw/revoke my PhD degree and that HEC and the University has the right to publish my name on the HEC/University Website on which names of students are placed who submitted plagiarized thesis. Student/Author Signature: __________________ Name: Muhammad Khyzer Bin Dost iii Certificate of Approval This is to certify that the research work presented in this thesis, entitled “The Significance of Knowledge Sharing Tools in Higher Education Institutions of Punjab, Pakistan: Mediation Model of Self-Determination” was conducted by Mr. Muhammad Khyzer Bin Dost Under the supervision of Prof. Dr. Ch. Abdul Rehman. No Part of this thesis has been submitted anywhere else for any other degree. This thesis is submitted to the Faculty of Business and Management Sciences, The Superior College, Lahore in partial fulfilment of the requirements for the degree of Doctor of Philosophy in field of Knowledge Management in Faculty of Business and Management Sciences at The Superior College, Lahore. Student Name: Muhammad Khyzer Bin Dost Signature: _________________ Examination Committee: a) External Examiner 1: Dr. Muhammad Mudasir Ghafoor Signature: _________________ Director Campus, University of the Punjab, Jehlum Campus b) External Examiner 2: Dr. Yasin Munir Signature: _________________ Assistant Professor, GC Women University, Sialkot. c) Internal Examiner: Dr. Sumaira Rehman Signature: _________________ Assistant Professor, Faculty of Management Sciences, The Superior College, Lahore. Supervisor Name: Prof. Dr. Ch. Abdul Rehman Signature: _________________ Name of Dean/HOD: Dr. Raza S. Khan Signature: _________________ iv DEDICATION To Prophet Ibrahim and Prophet Yousuf (may Allah be pleased with them both). v ACKNOWLEDGEMENTS In the name of All Mighty Allah the most Merciful and Omnipotent Who Taught Men the most significant use of the pen and taught men what they knew not. I, being a humble student, bow and prostrate before Him for completion of this endeavor. Without His Mercy and Help my endeavor could not have materialized. We extol our adored HOLY PROPHET (S.A.W.S.) whose spiritual motivation to seek knowledge always remained our passion which has enabled us to become part of this extraordinary family of research. I owe my heartiest gratitude to my supervisor Prof. Dr. Abdul Rehman (Chairman, Superior College), as this acknowledgement would be incomplete if I ignored his extraordinary patience and support throughout the research and he provided me with guidance and strength whenever I required them. I appreciatively acknowledge Dr. Muhammad Ilyas and all my teachers who donated their valuable time, assistance, knowledge and experiences to array my thoughts and energies in the developmental stage of my career. Also, I pay the deepest of my tributes and regards to Prof. Dr. Hassan Mobeen Alam (Principal of Hailey College of Commerce, Punjab University, Lahore, Pakistan), my role model and mentor, without his moral and professional support I could not have thought of completing this milestone of my life. I must acknowledge all my friends who prayed, helped and encouraged me to achieve my goal. vi Abstract This research endeavored to develop and empirically test a conceptual model examining the impact of knowledge sharing tools on students’ knowledge through the intervening role of perceived competence, relatedness, and autonomy in higher education institutions (HEIs) of Pakistan, and it examines the applicability of the concepts in HEIs of Pakistan. One repercussion of globalization is the development of knowledge economies. The makeover and advancement process of knowledge less to knowledge based economies has been apparent as the only way to avoid them from becoming dependent on knowledgeable economies. Currently, knowledge management (KM), which is the handling of information and resources, is attracting attention. Among the most discussed and debated areas in KM are knowledge creation and knowledge use. Knowledge plays a key role in revolution; knowledge is neither data nor information, it is, though, both, which leads to wisdom (T. H. Davenport & Prusak, 1998). This study was conducted with the aim to examine the effects of knowledge sharing tools (i.e. trust, motivation, technology, teacher role, and teacher enthusiasm) on students’ tacit and explicit knowledge outcomes in HEIs of Pakistan. To examine the effects of the selected predictors on students’ knowledge outcomes, a self-administered questionnaire was employed. The results were analyzed by applying different quantitative techniques. The sample size of this research was 4012 students from ten public and private HEIs in the Punjab province of Pakistan. The data were collected by using multi-stage sampling and the data were analyzed by applying regression analysis. The empirical findings of this study demonstrate that utilization of knowledge sharing tools in HEIs is a significant driver for students’ knowledge outcomes. In particular, it is probable that perceived competence, relatedness, and autonomy support knowledge outcomes through a more efficient application of knowledge sharing tools. In addition, the empirical findings illustrate that vii knowledge sharing tools play an important role in enhancing students’ knowledge outcomes in HEIs along with dimension of self-determination theory. This study concludes that KM should be fully integrated and it should be on the strategic agenda of HEIs in Pakistan. Thus, this study recommends that HEIs should prioritize KM practices to exploit knowledge and to explore new knowledge. Keywords: Knowledge sharing tools, knowledge management, self-determination theory, higher education institutions, Pakistan. viii Table of Contents ABSTRACT ......................................................................................................VII TABLE OF CONTENTS ................................................................................... IX LIST OF TABLES .......................................................................................... XIII LIST OF FIGURES ........................................................................................ XVI LIST OF ACRONYMS ................................................................................. XVII 1 CHAPTER ONE: THE INTRODUCTION .............................................. 1 1.1 KM in HEIs ....................................................................................................................3 1.2 Why measure students knowledge? ..............................................................................6 1.3 The Research Gap .........................................................................................................8 1.4 Purpose Statement ....................................................................................................... 12 1.5 Objectives of the Study ................................................................................................ 13 1.6 Research Questions...................................................................................................... 14 1.7 Significance of the Study ............................................................................................. 15 1.8 Delimitations ................................................................................................................ 17 1.9 Definitions of Important Terms .................................................................................. 18 1.9.1 Tacit Knowledge ............................................................................................................ 18 1.9.2 Explicit Knowledge .......................................................................................................
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