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Dell™ 2161DS Console Switch Remote Console Switch Software User’s Guide Model: 2161DS Console Switch www.dell.com | support.dell.com Notes and Cautions Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ___________________ Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Avocent is a registered trademarks of Avocent Corporation. OSCAR is a registered trademark of Avocent Corporation or its affiliates.Dell, Dell OpenManage, and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation; Red Hat is a registered trademark of Red Hat, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model 2161DS Console Switch July 2004 Contents 1 Product Overview About the Remote Console Switch Software . 11 Features and Benefits . 11 Easy to Install and Configure. 11 Powerful Customization Capabilities . 11 Extensive Remote Console Switch Management . 11 Interoperability with Avocent Products . 12 2 Installation Getting Started . 13 Installing the Remote Console Switch Software. 14 3 Basic Operation Launching the Remote Console Switch Software . 17 Navigating the Remote Console Switch Software . 17 Viewing Your System in the Explorer . 18 Explorer Window Features. 18 2161DS Console Switch Quick Setup Checklist . 19 Adding a 2161DS Console Switch or Avocent Remote Console Switch . 20 Accessing Your 2161DS Console Switch . 27 Accessing and Managing Your Servers . 28 Interacting With the Server Being Viewed . 29 Expanding and Refreshing Your Viewer . 30 Adjusting the Viewer Window . 31 Adjusting the Window Size . 31 Adjusting the Video Quality . 32 Minimizing Remote Video Session Discoloration . 33 Improving Screen Background Color Display . 34 Setting Mouse Scaling . 34 Contents 3 Minimizing Mouse Trailing . 35 Improving Mouse Performance . 35 Reducing Mouse Cursor Flickering . 36 Viewing Multiple Servers Using the Scan Mode . 36 Scanning Your Servers . 37 Thumbnail View Status Indicators . 38 Navigating the Thumbnail Viewer . 38 Using Macros to Send Keystrokes to the Server . 39 Creating New Macros . 40 Grouping Macros . 42 Connection Speed. 43 Preemption . 44 Changing Server Properties . 45 Accessing a Server via a Browser Window. 49 Organizing Your System . 50 Modifying Custom Field Names . 51 Assigning a Unit to a Site, Location, or Folder . 53 Deleting and Renaming . 54 Customizing the Explorer Window . 55 Modifying the Selected View on Startup . 55 Changing the Default Browser . 56 Managing Your Local Databases . 56 Saving a Database . 56 Exporting a Database . 57 Loading a Database . 58 4 Managing Your 2161DS Console Switch The Management Panel . 59 Viewing and Configuring Remote Console Switch Parameters . 60 Changing Global Network and Session Parameters . 60 Setting Up User Accounts . 63 Locking and Unlocking User Accounts . 66 Viewing the SIPs and Avocent AVRIQs . 67 Enabling and Configuring SNMP . 68 Enabling Individual SNMP traps . 69 Viewing and Resynchronizing Server Connections . 70 4 Contents Resynchronizing the Server Listing . 71 Viewing and Configuring Tiered Switch Connections . 72 Adding and Modifying Tiered Switch Connections . 72 Viewing 2161DS Console Switch Version Information . 72 Hardware Subcategory . 73 SIPs Subcategory . 73 Resetting a SIP . 74 Upgrading Firmware . 75 Controlling User Status . 77 Rebooting Your System. 78 Managing 2161DS Console Switch Configuration Files . 78 Managing User Databases . 79 Changing 2161DS Console Switch Properties . 80 Changing DirectDraw Support (Windows Operating Systems Only). 81 Executing Control Functions . 82 A Appendices Appendix A: Updating the Remote Console Switch Software . 83 Appendix B: Keyboard and Mouse Shortcuts . 84 Appendix C: TCP Ports . 86 Index . 87 Figures Figure 3-1. Explorer Window . 18 Figure 3-2. Product Type Dialog Box . 21 Figure 3-3. Locate 2161DS Dialog Box . 22 Figure 3-4. Configure Tiered Switches Dialog Box . 23 Figure 3-5. Product Type Dialog Box . 24 Contents 5 Figure 3-6. Configure Tiered Switches Dialog Box . 25 Figure 3-7. Select Remote Console Switches to Add Dialog Box . 26 Figure 3-8. Remote Console Switch View Tab Selected . 27 Figure 3-9. Server View Tab Selected . 28 Figure 3-10. Video Viewer Window . 30 Figure 3-11. Full Screen Toolbar . 30 Figure 3-12. Viewer Manual Scale . 32 Figure 3-13. Manual Video Adjust Dialog Box . 32 Figure 3-14. Viewer Mouse Session Options dialog box . 34 Figure 3-15. Video Viewer - Scanning Servers . 37 Figure 3-16. Video Viewer - Thumbnail Viewer . 38 Figure 3-17. Viewer Macro Menu Expanded . 40 Figure 3-18. Viewer Session Options dialog box - Macro Tab . 40 Figure 3-19. Viewer Macros dialog box . 41 Figure 3-20. Viewer Create Macros dialog box . 41 Figure 3-21. Viewer Macro Groups dialog box . 42 Figure 3-22. Sessions Options dialog box - Connections Speed tab . 43 Figure 3-23. Server General Properties tab . 46 Figure 3-24. Server Network Properties Tab . 47 Figure 3-25. Server Information Properties Tab . 47 Figure 3-26. Server Connection Properties Tab . 48 Figure 3-27. Server Connection via Switch Properties Tab . 48 Figure 3-28. Sites View Tab Selected . 50 Figure 3-29. Folders View Tab Selected . 51 Figure 3-30. Example of Modified Custom Fields . 51 Figure 3-31. Options Dialog Box - Custom Field Labels . 52 Figure 3-32. Assign To Dialog Box . 53 Figure 3-33. Database Save Dialog Box . 57 Figure 4-34. Management Panel Dialog Box . 60 Figure 4-35. Global Sessions Dialog Box - 2161DS Console Switch . 61 Figure 4-36. Global Sessions Dialog Box - Avocent A2000R Console Switch 62 Figure 4-37. Global Sessions Dialog Box - 2161DS Console Switch . 63 Figure 4-38. Users Dialog Box . 64 6 Contents Figure 4-39. Add User Dialog Box . 65 Figure 4-40. User Access Rights Dialog Box . 65 Figure 4-41. SIPs Dialog Box . 67 Figure 4-42. SNMP Configuration Dialog Box . 68 Figure 4-43. Traps Dialog Box . 70 Figure 4-44. Servers Dialog Box . 71 Figure 4-45. Firmware Version Dialog Box . 73 Figure 4-46. SIPs Dialog Box . 74 Figure 4-47. Upgrade Firmware Dialog Box . 76 Figure 4-48. User Status Dialog Box . 77 Figure 4-49. 2161DS Console Switch General Properties . 80 Figure 4-50. Options Dialog Box - DirectDraw . 81 Figure 5-51. TCP Port Communication . 86 Tables Table 3-1. Preemption Scenarios . 44 Table 4-2. User Access Level Rights . 63 Table 5-3. Divider Pane Keyboard and Mouse Shortcuts . 84 Table 5-4. Tree View Control Keyboard and Mouse Shortcuts . 84 Table 5-5. Keyboard and Mouse Operations for the Unit List . 85 Contents 7 8 Contents 1 Product Overview About the Remote Console Switch Software The Dell™ Remote Console Switch Software is a cross-platform management application that allows you to view and control the Dell 2161DS Console Switch and all its attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware platforms. The Remote Console Switch Software provides secure switch-based authentication, data transfers, and username/password storage. Each 2161DS Console Switch handles authentication and access control individually for more decentralized system control. The Remote Console Switch Software utilizes Explorer-like navigation with an intuitive split- screen interface, providing you with a single point of access for your entire system. From here, you can manage your existing 2161DS Console Switches, install a new switch or launch a video session to a system server. Built-in groupings such as Servers, Sites, and Folders provide an easy way to select the units to view. Powerful search and sort capabilities allow you to easily find any unit. Features and Benefits Easy to Install and Configure The Remote Console Switch Software is designed for easy installation and operation. Auto- discovery of managed 2161DS Console Switches enables you to install new units in minutes. Wizard-based installation and online help simplify initial system configuration. The intuitive graphical interface makes managing and updating 2161DS Console Switches simple and straightforward. Powerful Customization Capabilities Tailor the Remote Console Switch Software to fit your specific system needs. Take advantage of built-in groups or create your own. Customize unit and field names, icons, and macros for maximum flexibility and convenience. Using names that are meaningful to you makes it easy to quickly find any system unit. Extensive Remote Console Switch Management The Remote Console Switch Software allows you to add and manage multiple 2161DS Console Switches in one system. Once a new 2161DS Console Switch is installed, you can configure switch parameters, control and preempt user video sessions, and execute numerous control functions, Product Overview 9 such as rebooting and upgrading your 2161DS Console Switch. From the intuitive Management Panel (MP), you can enable Simple Network Management Protocol (SNMP) traps, configure servers and tiered switches, as well as manage user databases. The Remote Console Switch Software is designed to be compatible with the Dell OpenManage™ IT Assistant Event Viewer, allowing system administrators to consolidate.
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