Coaching for Leadership Terms & Conditions

1. Window for applications Applications will be accepted from June 2019 until the closing date: Tuesday, 31 December 2019.

2. Deposit A non-refundable deposit of £847 (£705.83 + VAT at 20%: £141.17) is required on application. The deposit will be deducted from the final sum due. No invoice will be issued but a receipt can be produced on request. The deposit will be deducted from the final sum due.

Should you withdraw your application the deposit will not be refunded.

3. Unsuccessful applications / Oversubscription The Institute reserves the right to decline applications for any reason - if so then your deposit will be refunded. There are only limited places on the programme - if the programme is oversubscribed, then your deposit will be refunded. You will be liable for any transaction charges.

4. Fees The programme fee for the Certificate in Coaching 2020 is £8,970 (£7,475 + VAT at 20%: £1,495) There is an Early Bird discount of £500 for applications received before Tuesday, 1 October ie the fee is £8,470 (£7058.33 + VAT at 20%: £1411.67).

5. Payment Payment of the balance should be made in full no later than 31 December 2019

On confirmation of your place, it will be reserved for you for 28 days from the date of invoice whichever is the earlier, during which time the balance of your fee must be paid in order to secure your place. Full payment must be received before the programme begins. After 31 December 2019 if the balance of your fee has not been paid, we reserve the right to offer your place to another participant.

Online Sagepay: Pounds sterling only, directly, via our website. You don’t need to have a Sagepay account as there is an option to pay with your credit/. . Bank transfers: Pounds sterling only. Please email Karen Wykes, Finance Officer ([email protected]) for our bank details. Ensure that your bank transfer clearly states your company or personal name and invoice number in the Reference section and that the amount includes all bank charges (both ends). Credit / Debit Cards: – Visa, Mastercard, off-line payment: call our Finance Officer - +44 (0)20 7457 3902. /Bank drafts should be made payable to The Tavistock Institute of Human Relations and payment should be in Pounds Sterling only. Cheques should be drawn on a bank in the . If sending a , put your name on the back. Eurocheque transactions are not accepted. Bank drafts in Sterling are available from most banks.

6. Accommodation and meals This programme is residential, taking place at Cumberland Lodge. The accommodation fee during each module includes one night’s bed and breakfast in an en-suite single occupancy room. The delegate package at the venue is included in the programme fee including the use of specified meeting rooms; free access to wi-fi throughout the building; lunch on both days and dinner on the evening of the first day. Participants are responsible for any other charges incurred eg alcoholic drinks which are payable to the venue directly.

Cumberland Lodge is not a hotel - there are only limited facilities for staying the night before modules / having dinner. Please contact the venue directly to arrange extra accommodation: [email protected] 01784 432 316

7. Cancellation & withdrawal from the programme charges To reflect the fact that the Institute will have incurred administrative expenses and may have turned down potential candidates from the programme, those who cancel their accepted place and withdrawals from the programme will be charged 100% of the outstanding fee. You can nominate a substitute, subject to the agreement of the programme Directors. You will be liable for any bank transaction charges.