TENERIFE20 Canary Islands16 ADVENTURE GUIDE

TENERIFE20 canary islands16 ADVENTURE GUIDE

1 d lan en re Congratulations on joining the exclusive ranks of the G Overview Russia FedEx President’s Club! Program Dates This year’s journey takes you to Tenerife where time seems to pause for a breath. The largest Monday, September 26 - Saturday, October 1, 2016 En of the Canary Islands, Tenerife is home to Spain’s two UNESCO World Heritage sites: San g la nada n Note: Some regions may need to depart Ca d Cristobal de La Laguna and Teide National Park. Fill your stay with an endless selection of N . A M PE home airport on Sunday, September E RO activities to experience all this diverse island has to offer: explore the dramatic scenery and R EU IC 25, to arrive into Tenerife on Monday, A C unique geology of Masca Valley, board a catamaran for a sunset cruise, kayak along the giant ana ry China Is September 26, due to flight duration la rock formations of the Los Gigantes cliffs, or stroll the cobbles of old-world towns or trek up n Egypt Saudi d s and time changes. Global Travel will M Arabia e AFR ia Mt. Teide, Spain’s tallest mountain. Above all, make time to relax and recharge your soul in xi IC d co A n this island paradise! advise if necessary. I Tenerife, Spain S . Tenerife Somalia A Tenerife is the largest and most M La Palma Congo E R I Ritz-Carlton Contents populous island of the seven N C La Gomera Abama A Overview...... 3 Canary Islands, located off Africa’s El Hierro Gran Canaria Daily Overview ...... 4 northwestern coast. S. Africa

a n i t Planning Your Trip...... 4 Inclusions n e

r Hotel Information...... 9 The trip package is for you and one guest* and includes:A Evening Events...... 10 »» Round-trip coach airfare »» Hotel accommodations for 5 nights Activities...... 12 »» Ground transportation to and from »» All meals Activities at a Glance...... 13 airport and The Ritz-Carlton Abama »» All gratuities (program dates only) Activity Descriptions...... 14 »» 3 activities for each winner and guest Registration Website...... 36 * Guest definition: President’s Club is an adult program. Children under 18 may not attend. What To Expect Upon Arrival. . .37 Note: Nursing infants may travel with parents; however, the infant may not attend any program Expenses And Taxes...... 38 functions (registration, hospitality, daily activities, evening functions, etc.). Expenses for infants such as child care may not be reimbursed. Contacts...... 39 3 Daily Overview »» Hotel registration requires original documents (not photocopies) for registration. »» Have your identity card or passport with you at all times in the Canaries. You should Mon Tue Wed Thu Fri Sat carry a photocopy of your documentation instead of the originals and/or save a printable Sept 26 Sept 27 Sept 28 Sept 29 Sept 26 Oct 1 copy in your email. Breakfast N/A Breakfast at hotel (La Veranda open from 6:00 - 11:00am) Flights Morning Activities or at leisure You and your guest will receive coach class airfare from your home city to Tenerife.

Arrivals, Departures »» Flight arrangements will be made by FedEx Global Travel . Lunch registration If not included in activity, use the On Your Own money received and light at registration to cover lunches »» Flights will be confirmed in email by September 7. lunch Afternoon Activities or at leisure »» Review and confirm flight arrangements within 24 hours to ensure receipt of requested flights.

»» Global Travel will extend travel dates pre or post program into and out of Tenerife. Evening Welcome On Your Own Gala On Your Own Final Night White Dinner Party • If there is a cost increase for flight deviations, the difference is a personal expense. Any itinerary deviations to other destinations should be arranged personally not through Planning Your Trip Global Travel. »» Flights will be booked to arrive in time for onsite registration with hotel and FedEx President’s Club Communications before attending the Welcome Dinner on Monday, September 26. Conference calls will be held to discuss the program overview and questions. Look for an Traditional Diet email with call details. The traditional diet is centered on simplicity, freshness and bold flavors made from rich »» August 1: 8:00am and 4:00pm CDT ingredients. Mojo is a traditional flavoring of the Canary Islands. Dishes feature mixes of »» August 2: 8:00am and 4:00pm CDT local seafood and meats, potatoes and garbanzo beans as well as Mediterranean grown fruits Passports, Visas and Photo Identification such as yellow canary bananas, mangoes, papayas, figs and avocados. Citizens of most EU member states, as well as Switzerland, can travel to the Canary Islands Climate with just their national identity card. UK nationals and all other nationalities must have a Tenerife enjoys more hours of sunshine than any other part of Spain and is known full valid passport. internationally as the island of the Eternal Spring. The average temperatures are highs of Check with your local consulate or the Spanish embassy for specific requirements. 26⁰C /79⁰F and lows of 19⁰C /67⁰F, with sea temperatures around 23⁰C /75⁰F. »» Passport expiration date must be at least six months from the date of return travel. »» Names on all travel documents and photo identification must match exactly. continued… 4 5 Time zone What to Pack Western European Summer Time (GMT/UTC +1h) »» Driving License (required if you want to rent a car) »» Photo ID (you may be asked for when paying by debit or credit card) »» Evening Attire • Welcome Dinner - Sundress, jeans, shorts are acceptable • Gala - Black-tie optional • Final Night White Party - Pack your favorite white beach attire. Jeans and shorts are acceptable. »» Hat/Visor FRIDAY SATURDAY »» Jacket or wrap for chilly evenings 12 12 12 12 12 12 12 »» Money belt - if you want to conceal your belongings 9 3 9 3 9 3 9 3 9 3 9 3 9 3 »» Plug adapter for a 220V round two-pin plug 6 6 6 6 6 6 6 »» Sunscreen Memphis Toronto São Paulo Tenerife Amsterdam Dubai Tokyo »» Sunglasses 11AM 12PM 1PM 5PM 6PM 8PM 1AM Items Provided in Hotel Room: »» Bathrobe and slippers » Hairdryer » Iron and Ironing Board Some of the fine-dining restaurants require long slacks, khakis, nice jeans and a collared shirt for men. Luggage To identify PC attendees’ luggage, please use the tags provided.

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6 7 Currency and Credit Cards Hotel Information The currency in Tenerife is the Euro (€). Currency can be exchanged at: Ritz-Carlton Abama »» Airports » The hotel front desk (up to €100 per room) Carretera General, TF-47, km 9 »» Most banks (by showing your passport) » ATM located in the Ritz-Carlton Abama Guia de Isora Tenerife, 38687 Spain All major credit and debit cards are accepted at The Ritz-Carlton Abama. Some vendors will +34 922 126 000 THE RITZ-CARLTON® ask to see ID when you offer to pay with a card, so please bear this in mind when shopping. http://www.ritzcarlton.com/en/hotels/spain/abama ABAMA Most taxis require cash for short distance rides. Pre and Post Hotel Stay Gratuities/Tips The FedEx “Run of House” room is offered at the group rate of €180 per night plus 7% VAT, When on your own no gratuities or tips are required, but in the event of good service 5 - 10% and includes breakfast in La Veranda restaurant. This rate is based on availability for up to is acceptable. three days pre and two days post program dates. Telephone Calls All additional costs will be personal expenses (ground transportation on non-program dates, The country code for the Canary Islands is 34. meals, activities, hotel room, incidental charges, difference in airline cost if applicable, etc.). »» US Sales - International calling will be automatically enabled for FedEx provided mobile phones »» Non-U.S. Sales - International service must be activated with your local support team »» Personal cell phones - Check with your provider for service options and costs Upon arrival in Tenerife, phones should be turned off and restarted to ensure proper usage. Wi-Fi will be available at no cost on site at the hotel. Shipping A FedEx ship site will be available in the hotel on September 29 and 30. Information regarding hours, shipping supplies and package drop-off location will be available at the FedEx Hospitality Desk. Allow approximately 10-14 days for shipments to arrive at the destination address. A personal FedEx shipping account and the account number is required to the FedEx employee discount. If you do not have a personal FedEx account number, one can be requested at: http://sp.web.fedex.com/sites/eds/SitePages/Home.aspx. 8 9 Evening Events On Your Own Evenings Welcome Dinner You are on your own for dinner on Tuesday, September 27 and Thursday, September 29. A cash allowance for dinners will be given to you at registration. Ritz-Carlton Abama Main Pool Dining at The Ritz-Carlton Abama 7:00 - 10:00pm Restaurants at the hotel book several weeks in advance. To dine at one of the restaurants on Attire - Casual attire (shorts acceptable) property (listed below), make reservations now. Experience a Taste of Tenerife with culinary delights from the region accompanied by Guest Services Dining Reservations - State you are with the FedEx program customary dancing and entertainment. Available hours. . . 12:00pm - 8:00pm (GMT/UTC +1h) Gala Email...... [email protected] The Magma Centre Phone...... +34 922 126 531 6:00 - 10:00pm - Gala Restaurant Cuisine Hours Dress *Price 10:00pm - 12:00am (or later) - After Party El Mirador Specializing in locally sourced seafood 6:30 - 11:00pm Casual elegant €€ Attire - Formal attire, black tie optional Kabuki Michelin Star; Japanese fusion 7:00 - 11:00pm Formal elegant €€€ Join us for an unforgettable night to include a myriad of colors and culture. M.B. Two Michelin Stars; Spanish cuisine 6:45 - 11:00pm Formal elegant €€€ Final Night White Party Pampa Grill Steak house 6:00 - 11:00pm Casual elegant € Ritz-Carlton Abama Beach Txoco Spanish tapas 6:00 - 11:00pm Smart casual €€ 7:00 - 10:00pm Verona Italian cuisine 6:00 - 11:00pm Casual elegant € Attire - Casual white beach attire *Pricing: € = €0-30; €€ = €30-60; €€€ = €60+ Enjoy a night of toes in the sand while we party and say good-bye to Tenerife with an all-white attire beach party. Dining away from The Ritz-Carlton Abama Complementary shuttles will be provided to several local restaurant areas outside of The Ritz- Carlton Abama. Recommendations will be available upon arrival. No early reservations required.

10 11 Activities Activities at a Glance The President’s Club team has arranged for you to experience Tenerife through a variety of activities. Depart - Return Tue Wed Thu Fri (times are »» Attendees* may each select three activities during the program. You may select more Sept 27 Sept 28 Sept 29 Sept 30 approximate) than one activity per day. Banana Plantation and Tenerife Cultural 9:00am - 2:30pm »» Availability is limited for some activities. Register early to get the best possible selection. Experience »» Some activities are not recommended for expectant mothers or individuals with physical Car Rental - Cabrio VW Beetle or Nissan Juke 8:00am - 5:00pm limitations. See activity descriptions for details. Catamaran Expedition 9:00am - 2:30pm * Attendees include winners and guests Fishing in Atlantic Waters 8:00am - 1:30pm Golf Abama 8:00am Golf Costa Adeje 8:00am Jet Ski Safari 9:30am - 2:30pm Karting Super Grand Prix 9:30am - 2:30pm Kayaking “Los Gigantes” Cliffs 9:00am - 2:30pm La Laguna & Santa Cruz Northern Wonders 8:30am -4:30pm Masca Valley Trekking Tour 7:30am - 2:00pm Masca Valley Jeep Tour 9:00am - 2:30pm Mt. Tiede Jeep Safari Experience 9:00am - 2:30pm Mt. Tiede National Park Tour 8:00am - 2:00pm Mt. Teide Peak Cable Car Tour 7:45am - 2:30pm Spa Abama 8:00am - 4:00pm Sunset Catamaran Cruise 5:15 - 10:00pm Wine Bodegas Tour 8:30am - 3:30pm

12 13 Activity Descriptions Pat Finan, VP Sales US ...... Masca Valley Jeep Tour Th Activities are listed in alphabetical order. Elizabeth Finch, VP Sales FTN . . . . . Catamaran Expedition W Activity Icon Key Denys Fredette, VP Sales CAN . . . . . Jet Ski Safari T Tuesday, September 27. . . . . T Active...... Pat Galvin, VP Sales US ...... La Laguna & Santa Cruz Northern Wonders T Wednesday, September 28. . . W Leisure...... Nick Gennari, VP Sales US ...... Wine Bodegas Tour F Thursday, September 29 . . . . Th Dining / Snacks Included...... Steven Goddard, VP Sales LAC . . . . . Karting Super Grand Prix F Friday, September 30. . . . . F Footwear / Special Attire Requirements. . . . . W Andrew Gosheron, VP Sales EMEA . . . TBD Transfer Time...... Notes / Recommendations...... ! Ken Hisamoto, VP Sales APAC . . . . . Golf Abama T Leadership Hosted Activities Paul Jordan, VP Solutions ...... Wine Bodegas Tour Th Ingmar Bergman, VP Sales EMEA . . . .Catamaran Expedition Th Dave Kevern, VP Sales US ...... Catamaran Expedition Th Jerry Beyl, VP Sales US ...... Catamaran Expedition F Larry Labelle, VP Sales US ...... Catamaran Expedition T Jill Brannon, SVP Sales Europe & MEISA . Masca Valley Trekking Tour T Marco Lee, VP Sales APAC ...... Masca Valley Jeep Tour T Pat Charles, VP Sales MEISA ...... Jet Ski Safari F Buck McGugan, VP Sales US ...... Kayaking “Los Gigantes” Cliffs W Rich Cocuzzo, VP Sales US ...... Wine Bodegas Tour T Dan Mullally, SVP Sales US ...... Sunset Catamaran Cruise T Don Colleran, EVP Global Sales . . . . .Masca Valley Trekking Tour F Dave Russell, VP Sales US ...... Fishing in Atlantic Waters T Mark Colombo, SVP Solutions & Sales . .Wine Bodegas Tour W John Sowell, VP Solutions US ...... Jet Ski Safari W Glenda Corwin, VP Sales US ...... Sunset Catamaran Cruise Th Chris Suhoza, VP Solutions US . . . . . Karting Super Grand Prix W Lori Dilonardo, VP Sales US ...... Jet Ski Safari Th Tobin Thomson, VP Sales US ...... Mt. Teide Peak Cable Car Tour T Dave Edmonds, SVP Sales US ...... Golf Abama W

14 15 Banana Plantation and Tenerife Cultural Experience Car Rental - Cabrio VW Beetle or Nissan Juke T W Th F 8:00am - 5:00pm T W Th F 9:00am - 2:30pm 30 min each way Transfer to Finca El Lomo, a well-known banana plantation and walk through thick Driving around Tenerife is a great way to take in all the sights, experience the different vegetation to observe the production process from picking to packing. But it’s not all about landscapes and capture the real essence of the island. Navigate your way around Tenerife in a watching, this activity allows you to get involved as well as sample Canary Island bananas. VW Beetle or a Nissan Juke. We supply the vehicle and the suggested routes, the rest is up to Next, you will meet professional “Gomera whistlers” who will entertain by demonstrating you! Buckle up and bon voyage… their language from the past 2 Passengers per vehicle used to communicate over long Lunch: On your own distances. Valid driver’s license Another Tenerife tradition ! includes “Lucha Canaria” (Canary Island wrestling) as well as “Juego del Palo” (stick fighting). Our more adventurous guests may participate in this age old tradition. To round off these traditions, learn to make the typical “mojos” (herb and garlic based sauces which accompany most meals on Tenerife) together with the “Papas Arrugadas” (wrinkled salty potatoes). Finally the group will be treated to a traditional, rustic barbecue at the banana plantation. W Comfortable shoes Lunch: Banana Plantation ! Sun protection and camera 16 17 Catamaran Expedition Fishing in Atlantic Waters T W Th F 9:00am - 2:30pm 25 min each way T W Th F 8:00am - 1:30pm 25 min each way In Puerto Colón harbor, step aboard an exclusive catamaran and experience pure fun in Fishing in Tenerife is productive year-round, yet September is one of the best periods for the sun! Sail between Tenerife and La Gomera, an area well known for sighting dolphins sport fishing off the coast. These waters are a breeding and feeding ground for dolphins, pilot and whales. Enjoy spectacular panoramic views of Mount Teide and the coastline. A great whales, and big game fishing such as giant Marlins opportunity to sail, swim, or just relax in the sun. Lunch will be served at Beach Club Las and Tunas. In Puerto Colon Harbour, a vessel Rocas, a lovely location overlooking the Atlantic waters. designed specifically for fishing in open waters Lunch: Beach Club Las Rocas takes you to the channel separating La Gomera and Tenerife. Views of the neighboring island of Sun protection, camera and bathing suit ! La Gomera and of Mount Teide are spectacular from the water. W Comfortable shoes Lunch: On boat ! Sun protection and hat

18 19 Golf Abama Golf Costa Adeje T W Th F 8:00am T F 8:00am 20 min each way Abama’s golf course is one of the greatest jewels in its crown. Created by world-renowned golf With 27 excellent holes of golf, Golf Costa Adeje is one of Tenerife’s premier golfing designer Dave Thomas, the immaculately maintained 18-hole, par 72 course contains over destinations. The course has played host to many prestigious events, culminating with the 300 species of subtropical plant life, including 25,000 palm trees. Most holes have views of the 2003 Canaries Spanish Open, when the course welcomed the European Tour’s most famous Atlantic Ocean and La Gomera. names. It boasts two spectacular holes (4 and 10) with infinity views of the Atlantic Ocean. Club rentals are available. Driving range and putting greens are onsite. Club rentals are available. Driving range and putting greens are onsite. Lunch: Casa Club Lunch: Clubhouse ! Sun protection, hat and appropriate golf wear ! Sun protection, hat and appropriate golf wear

20 21 Jet Ski Safari Karting Super Grand Prix T W Th F 9:30am - 2:30pm 30 min each way T W Th F 9:30am - 2:30pm 25 min each way Depart the main port area of Las Galletas on jet skis and the fun starts with a dolphin search! Drivers, start your engines! Tenerife boasts Spain´s longest Karting track equipped with In addition to the breathtaking beauty of the beaches, the southern coast is lined with coves the latest timing technology to monitor lap times, positions and winners. The super grand of crystal clear water and hidden caves in the cliff areas. Dolphins, flying fish and turtles prix will include one warm-up lap (in groups), 7 laps per group (the best times of each group make this an unforgettable encounter with nature. An all-around adrenalin filled experience will classify), 7 consolation laps (for those who did not qualify) and 7 laps with the classified which ends with lunch at the harbor. finalists. Prizes will be handed out to winners in the form of a bottle of Cava plus certificates 2 Passengers per jet ski for 1st, 2nd and 3rd places. For those who love adrenalin and the outdoors, this is a fantastic experience. W Water shoes W Closed toe shoes / tennis shoes Lunch: Harbor Lunch: Karting track Swim wear, hat and sun protection ! ! Sun protection and camera

22 23 Kayaking “Los Gigantes” Cliffs La Laguna & Santa Cruz Northern Wonders T W Th F 9:00am - 2:30pm 20 min each way T Th F 8:30am - 4:30pm 1 hr each way Make your way by kayak along the spectacular Los Gigantes (The Giants) volcanic cliffs, so This tour takes you to some of called to describe the amazing structures found in this coastal area. Admire the peaceful the most beautiful old towns surroundings while exercising in open waters where dolphins often come alongside the of Tenerife. In San Cristobal kayaks. The fabulous experience combines physical exertion and outstanding scenery. de La Laguna, a UNESCO 2 passengers per kayak World Heritage Site, walk through the beautiful W Water shoes Cathedral de La Concepción Lunch: At Harbor and the old protected part of ! Swim wear, hat and sun protection town. Then on to Santa Cruz, the capital, a major port for merchandise from all over the world. Wander through shady streets full of museums and monuments depicting history and progress. The latest of these is the spectacular Auditorio de Tenerife designed by Santiago Calatrava. The tour concludes at the La Noria area where the MNH Museum is located, offering insight into the Canary Islands natural heritage, its volcanic origin and first settlers. After enjoying lunch, take time to explore the Plaza de España area before returning to the hotel. W Comfortable shoes Lunch: MNH Museum ! Sun protection and camera

24 25 Masca Valley Trekking Tour Masca Valley Jeep Tour T W Th F 7:30am - 2:00pm 40 min to Masca; 50 min return T W Th F 9:00am - 2:30pm 40 min to Masca; 15 min return Travel to the lost village of Masca via the Piedra Hincada road. Moving away from the coast, the Transfer to Masca by open air Jeeps via the Chio road (used to film the movie Fast & Furious). landscape quickly changes into coniferous forest scenery. Pass through the village of Santiago Soon after leaving the resort, the landscape changes into coniferous forest. Pass through del Teide among lava rivers, the villages of Playa San Juan and Arguayo among lava rivers and progress towards the progressing towards Masca. Trek lost village of Masca. This village, reminiscent three and a half hours through of Machu Pichu in Peru, lies tucked away in an a gorge famous for its incredible immense green, volcanic valley. After leisure natural beauty and wide variety time in the village, of flora and fauna. Pass pools of continue towards fresh water and see incredible Santiago del Teide rock formations carved by the to experience El erosion of the volcanic stone. Caserío. This historic This unforgettable experience mansion includes allows guests to see “hidden a small museum Tenerife” the same way pirates dedicated to the discovered the island many years volcanic eruptions ago. At the Masca beach, you will on the island and board a boat to the hotel. showcases the life of The trail is 7.5 km long and goes native inhabitants before the Spanish conquest. downhill constantly. This activity is strenuous. An advanced level of fitness is recommended. W Comfortable closed toe shoes / tennis shoes W Trekking shoes / tennis shoes Lunch: Caserio del Patio Lunch: The Ritz-Carlton Beach Club ! Sun protection and camera ! Sun protection and camera. A backpack with water and snacks will be provided.

26 27 Mt. Teide Jeep Safari Experience Mt. Tiede National Park Tour T W Th F 9:00am - 2:30pm 1hr to National Park; 15 min return T W Th F 8:00am - 2:00pm 1 hr each way Hop in a Jeep and get ready for adventure! Your driver navigates the Arona road passing Transfer into Las Cañadas del Teide National Park via the forest road to Vilaflor (the highest through vineyards and coniferous vegetation, through Vilaflor (Spain´s highest mountain village in Spain). Teide National Park, UNESCO World Heritage Site, is the most visited site village) and reaches the destination - Teide National Park. Once inside the park, you will in Spain. This journey takes you from the coast to the park, climbing 2,200m in one hour. make your way to the Roques de García area for the best views of Teide-Pico Viejo. Once inside the park, take in the scenery at the Roques de García, a set of spectacular volcanic At 3,718 m, this stratovolcano is the highest peak on Spanish soil. Rising 7,500 m above rocks formed during the last volcanic eruptions. The entire park is a unique geological the ocean floor, it is the world’s third-tallest volcanic structure and stands in a spectacular treasure in which the volcanoes, craters, vents, lava flows and different materials, form an environment. Enjoy the quiet elegance, lovely mountain views and stunning lava rivers over impressive array of shapes and colors. You will be surprised by the diversity of Las Cañadas lunch at Caserío del Patio in Santiago del Teide. del Teide, taken aback by its huge rivers of petrified lava and impressed by the eroded rocks W Comfortable shoes and colossal dimensions of this mineral chaos. Lunch: Caserio del Patio W Comfortable closed toe shoes ! Sun protection and camera Lunch: Parador ! Sun protection and camera

28 29 Mt. Teide Peak Cable Car Tour Quad Biking T W Th F 7:45am - 2:30pm 1 hr each way T W Th F 9:00am - 2:30pm 25 min each way Travel into the National Park via the Piedra Hincada / Chio forest road leading to the Travel to the picturesque town of Santiago del Teide where you will be briefed on health and National Park. On the way up, stop at El Mirador de las Lajas with the best views of the safety procedures and equipped with helmets and the necessary protective gear. Riding on neighboring islands of La Palma, La Gomera and El Hierro. Once at the cable car, climb brand new 500cc Quads, the group will enter a forest area bordering the National Park; and from 2,200 meters to 3,300m in 8 minutes to reach the top of the cable car station. Take time navigate along forest tracks in the Arena Negra area. Stops will be made along the way to to explore the terrain and the breathtaking enjoy and admire the natural scenery. Lunch will be served at an old reconverted mansion views from the Pico Viejo lookout. The Caserío del Patio set in lava rivers created by the last volcanic eruption on the island. terrain is rugged and uneven (typical of lunar 2 passengers per Quad landscapes). Experience the unforgettable sensation of being “on top of the world”. W Comfortable closed toe shoes After returning to the cable car base, you will Lunch: Caserio del Patio transfer to the Parador Nacional for lunch on Sun protection and camera the terrace overlooking the peak. ! This tour requires moderate physical exertion. Guests with heart conditions, blood ailments, asthma or breathing ailments are recommended NOT to go up in the cable car into high altitude areas. Ladies who might be pregnant (at any stage) are recommended NOT to undertake this tour. W Trekking shoes/tennis shoes Lunch: Parador ! Sun protection, camera, windproof jacket and long pants 30 31 Spa Abama Sunset Catamaran Cruise T W Th F 8:00am - 4:00pm T Th 5:15pm - 10:00pm 25 min each way The Ritz-Carlton, Abama Massage In Puerto Colon, you will board a catamaran and sail into an area well known for sightings A customized treatment to suit your individual needs, bringing together a fusion of massage of a variety of whales and dolphins. Views of Mount Teide and La Gomera island are techniques and focusing on stress relief and your main tension points. Pressure from soft to stunning from the water. The tour is timed so the Catamaran is on the water while the sun medium. sets, before returning to the port. After a short transfer, arrive at Molino Blanco restaurant Swedish Massage where you will be treated to an outstanding dining experience. Based on western concepts of anatomy and physiology, this massage will warm up muscles Dinner: Molino Blanco and tissues, releasing tensions and gradually breaking up muscle knots and adhesions. ! Long pants, jacket and camera Pressure from soft to medium. Deep Tissue Massage Focuses on realigning deeper layers of muscles and connective tissue. It is especially helpful for chronic aches and pains such as stiff neck and upper and lower back pain, leg muscle tightness and sore shoulders. Pressure starts off medium and can be stronger upon request. Bali Flowers and Fruits Ritual - Skin Renewal Facial Deep cleansing treatment, skin perfector and “radiance booster” inspired by Balinese beauty rituals. Take full advantage of the benefits of natural tropical flowers and natural AHA fruit acids to restore, purify and smooth skin for a radiant complexion. The Ritz-Carlton, Abama Manicure or Pedicure Hands and feet are relaxed in this soothing soak to soften and revitalize skin. An invigorating exfoliation, hydrating masque and comforting massage enhance this pampering treatment. Nails are perfectly groomed and topped with a favorite color or in a natural way.

32 33 Wine Bodegas Tour On Your Own Day Activities »» Exclusive beach accessed by a cable car. T W Th F 8:30am - 3:30pm 65 min each way »» 7 Tennis courts. Tucked into the picturesque town of El Sauzal is the Casa del Vino (the House of Wine). This »» 4 paddle courts. bodega boasts spectacular views of the northern coast and includes a small museum where »» Fitness Center with state-of-the art equipment. you will see how the island is divided into wine sectors, each with its own wine production »» Multiple swimming pools, including a pool reserved only for adults. and characteristics. Then on to the best known wine bodega on the island, Bodegas Monje. »» Complimentary FedEx shuttles to off-site beach, shopping, and Siam Park (largest water This 100 acre vineyard boasts a beautiful, traditional bodega. Your guided tour of the winery park in Spain). includes a sommelier’s corner, a private wine collection and exhibition area. »» Complimentary and fee-based activities at The Ritz-Carlton Abama. Visit the hotel front W Comfortable shoes desk for a schedule. Lunch: Bodegas Monje ! Sun protection and camera

34 35 Registration Website What To Expect Upon Arrival »» Ground transportation will be provided from the Tenerife airport to the hotel. Details Opens: 7am CDT on Thursday, August 4 will be provided in future communications. Closes: 11:59pm CDT on Sunday, August 14 »» Check-in with hotel. »» Check-in at FedEx President’s Club Registration desk to receive program credentials and Registration Website on-site information booklet. https://fedex.services.meetingevolution.net/pc2016 »» Review activities, personalized agenda and schedule or confirm dining reservations. User ID Password »» Receive cash allowance for lunches not included on your activities and On Your Own Your Employee ID tenerife (all lower-case letters) nights.

You need the following information before accessing the registration website: »» Attendee and guest names: full names as they appear on government issued photo ID (names on all travel documents and photo ID must match exactly) »» General information: addresses, phone numbers, email addresses, emergency contact information, special dietary needs »» Flight information: departure city and air travel dates (Some travelers will depart Sunday, Sept. 25 to arrive on Monday, Sept. 26.) »» Passport information: Country of issuance of passport and passport number. If you do not have your passport number, enter “will provide”. When received, send the passport number directly to Global Travel at [email protected]. »» Hotel check-in and check-out dates »» Desired activities: you and your guest may each select three activities For questions on the registration process, contact [email protected]. Don’t forget to register early.

36 37 If Finance in your country did not automatically report this benefit as income, it is the Expenses And Taxes salesperson’s responsibility to include in his/her tax declaration. Expenses Consult a local tax professional if you have questions related to how this will affect the calculation You may file an expense report after the program foreligible expenses, including: of any income taxes. »» Ground transportation (within Services Policy Manual guidelines) incurred to and from your home to airport (i.e., mileage, taxi) not to include limo services *Includes airfare, hotel, activities, meals and gifts for you and your guest. »» Airport parking fees during President’s Club program dates only Contacts »» Meals on President’s Club program travel days only (per diem values) If you have any questions, please email [email protected] or contact one of the following people: »» Airline luggage charges for up to one bag per person, but not over weight charges General Questions...... [email protected] The hotel will maintain a separate account for your incidental expenses (personal expenses not included in the program). Incidental expenses include: Amy Dixon (General Program Questions)...... 1.901.434.3456 »» Laundry »» Golf club or shoe rental Eric Miller (Activities Questions) ...... 1.901.434.4738 »» Telephone calls and upgraded internet »» Formal wear rental Donna Poole (Travel/Hotel Questions) ...... 1.901.434.4734 service »» Gratuities for any of the above »» Alcohol and food not provided as part of »» Child care for nursing infants the program listed in the Daily Itinerary Note: You must settle all incidental charges on your hotel room account prior to checkout. The hotel accepts all major credit cards. Taxes The value of the President’s Club package* will be calculated and provided to your Finance team. Countries where the reward is considered a benefit in kind, the value will be reported as income. FedEx estimates the amount of tax associated with this increase to income and pays the estimated taxes on your behalf. The value of the package and the taxes FedEx pays will be reflected on your year-end income statements. Finance will only gross up the initial value of the benefit once. If the employee’s income fits a higher tax bracket as a result of the increased income, any additional tax is borne by the employee. 38 39 All the information you need for President’s Club at your fingertips!

Find current information on travel, activities, itinerary, the latest news and more at the official President’s Club site. The site is accessible from any device and available to you and your guest (no FedEx internal connection required). Use the address or QR code to get there and the password “tenerife”. https://www.fedex.com/salesevents/PresidentsClub password: tenerife

You are invited to share your experiences and see what your fellow winners are saying about theirs. Follow and post on Twitter and Instagram to the @PURPLEbzz account using #pctenerife.