Stadiums Annual Report 2013–14 Queensland Centre great venues. good times. Contents

At a glance 1

Corporate overview 2

Chairman’s report 3

Chief Executive’s report 4

The Board 5

Corporate governance 7

Venue reports 10

Financial statements 22

Contact information 62

Glossary 64

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Online annual report disclaimer The materials presented on this site are provided by the Queensland Government for information purposes only. Users should note that the electronic versions of the annual report on this site are © Stadiums Queensland 2014 not recognised as the official or authorised version. The official ISSN 2203-8612 (Print) copy of the annual report, as tabled www.stadiums.qld.gov.au in the Legislative Assembly of For further information contact: Queensland can be accessed from Ph: (07) 3008 6100 the Queensland Parliament’s tabled [email protected] papers website database: http:// www.parliament.qld.gov.au/work- Annual Report online at: of-assembly/tabled-papers http://www.stadiums.qld.gov.au/ About-Us.aspx For requests regarding Information Licensing please contact Stadiums ISSN 2203-8620 (Online) Queensland. Annual Report 2013–14 1 At a glance Total Metricon Stadium Queensland TennisCentre 1300SMILES Stadium ComplexSleeman Sports Athletics Centre and Queensland Sport EntertainmentCentre Cbus Super Stadium Suncorp Stadium patronage Overall Hosted • Celebrated Suncorp Stadium’s 10th • Hosted • Hosted • Hosted • In 2013/14, Stadiums Queensland: on 21 December 2001. Sports FacilitiesAct2001and commenced operations Stadiums Queensland is constituted under theMajor andsporting entertainment events. sports and recreation activities, and thestaging of elite and promoting theuse of major facilities for community Stadiums Queensland is charged with managing, operating At aglance Undertook master • Hosted • Launched catering point of sale technology providing • Welcomed Cbus • redevelopment. and the10millionth patron attending events since the The Gabba, attended by more than 120,000 patrons. Keith Urban at 1300SMILES Stadium. Swift, BonJovi and Eminemat Suncorp Stadium and more than 240,000 patrons over theprevious year. over thecourse of the year, representing anincrease of International. at the Queensland Tennis Centre for 1300SMILES Stadium to improve customer service. capabilities at The PayWave/PayPass Gabba rebranded the venue Cbus partner of the former Skilled Park on the Gold Coast of 51,153 patrons at Suncorp Stadium. A-League Grand Final won by theBrisbane Roar infront Commonwealth Games. which be the cycling venue will for Complex to the 100th match the Commonwealth Bank four more than 4.4 million patrons at its nine venues a record accommodate the new indoor velodrome, major outdoor concerts including Taylor crowd Super as the new naming rights planning at the Sleeman Sports

of more than 105,000 patrons Super Stadium. Ashes ,6,4 4,214,510 4,461,648 031 2012/13 2013/14 the 2018 Gold Coast ,5,9 1,287,533 1,151,091 850,593 1,0 201,669 210,508 0,2 410,201 502,523 4,3 173,582 242,631 681,382 865,051 1,4 144,655 214,549 9,1 265,346 192,918 the 2014 Brisbane 3,8 196,102 231,784 year and the Series at of operation and 854,040 and

Develop innovative partnerships with • Continue to • Improve operational efficiencies, reduce red • Create • Work with industry partners in support of • Provide the community, schools • Provide safe • Operate and maintain the State’s major sporting • Our priorities athletes and research. development opportunities for elite internationally, to foster training and sports industry bodies, bothlocally and educational institutions and relevant solar power. public transport, online ticketing and the venues such as recycling, water harvesting, sustainable technologies and practices into and reduce event costs. and thehosting of major events. contribute to the State’s infrastructure) sporting StadiumsQueensland venues. to major and sporting entertainment events at international, interstate and intrastate patrons Queensland’s tourism industry by attracting arts. performing foster recreation participation insport, and the entertainmentsports, and leisure facilities to institutions with access to arange of quality Queensland facilities. and entertainment events hosted at Stadiums patrons whoattend,orparticipate insporting national and international. of thegoverning bodies ofboth elite sport, venues to astandard that meets therequirements through construction projects (which jobs introduce environmentally venues and a quality experience for and other tape

Corporate overview

Key outcome statements As part of performing its function, Stadiums Queensland has developed Key Outcome Our vision Statements based upon the three critical elements that give life to the organisation: great venues. • Stadiums Queensland is a great place to Goal work that nurtures, develops and inspires • Retention of skilled good times. excellence, and celebrates success and experienced staff • Our people are professional, well trained, • Improving the highly motivated and display Our Core Values capability of our People workforce • Through sound business practices Stadiums Goal Queensland achieves the Government’s • Enhancing venue outcomes and its corporate objectives by experiences Our mission balancing its environmental, social and • Improving commercial responsibilities operational Building • As a leader in venue management, effectiveness

better venue Process Stadiums Queensland embraces continuous experiences improvement, fosters innovation and anticipates customer needs Our venues: Goal • Provide for the champions of today and • Increasing venue tomorrow utilisation Our core • Provide a place for the viewing of sport and • Improving venue entertainment in a safe environment facilities and

values Places • Are developed and maintained to attract functionality overview Corporate Teamwork, major events for the benefit of Queensland Integrity, Respect, 2 Trust, Service. Contribution to the State Government’s objectives State Government Stadiums Queensland objective approach • Grow a Four • Working with key industry partners to attract major Our operating Pillar Economy events to Queensland which benefit tourism operators through focusing and other business sectors principles on tourism, • Create jobs through major construction projects which agriculture, contribute to the State’s sporting infrastructure Annual ReportAnnual 2013–14 1 Attracting and retaining resources and • Create events-based employment across a range of quality, dedicated personnel construction sectors through the delivery of major events who exhibit Our Core Values • Provide first class facilities capable of hosting major 2 Good corporate governance national and international events and sound business practice • Invest in better • Continue to develop Stadiums Queensland’s nine 3 Adding value for venue infrastructure venues to ensure they are suitable for hosting local, members, hirers, tenants and use better national and international events and patrons planning • Provide services which promote event information through digital channels 4 Ensuring maximum • Provide facilities which help increase participation of operational effectiveness Queenslanders in sport and recreational activities at each venue • Maintain and upgrade key sports infrastructure and 5 Attracting and retaining venues as funding permits quality events and activities • Revitalise front- • Remain a capable, streamlined customer-focused 6 Building and enhancing line services organisation the reputation of each of • Provide access to community facilities for recreational our venues and sporting pursuits 7 Acting in a commercially • Restore • Maintain systems to efficiently and effectively manage responsible manner accountability in public resources 8 Developing the organisation government • Continuously identify and implement efficiencies and to support business savings across the organisation directions • Continue to develop commercial partnership 9 Striving for excellence opportunities with the private sector Annual Report 2013–14 3 Chairman’s report ticketing and event communications). of handling arange of technology systems (egcatering, Complex mean these venues are Stadium, Cbus upgrades to are currently making at our venues. Inthelast 12months, to digital infrastructure is highonthelist of investments we hirer requirements with available budgets. Enhancements venue operations, and balancing patron expectations and continues to focus its capital investment on improving high profile events. Stadiums Queensland, therefore, to Stadiums Queensland beingable to attract and retain Delivering well maintained and managed venues is thekey the first half of thenew calendar year. 1300SMILES Stadium when Ricky tours Martin in fixtures at Suncorp Stadium and another major concert at World Cup events. In 2015, we Stadiums Queensland continues its work to secure future Super Stadium’. the re-branding of the former ‘Skilled Park’ to rights partner ‘Cbus It was also extremely pleasing to welcome anewnaming the highlights throughout the year. amazing outdoor concert venue. These are just afew of Urban, transforming the Cowboy’s home ground into an hosted Australia’s favourite country music star, Keith QueenslandNorth was rocking when1300SMILES Stadium minutes of the2014A-League Grand Final. And inJune, Roar come from behind yet again to win inthedying into Suncorp Stadium to seetheunstoppable Brisbane off to a More winning thanstart. 51,000 people packed Commonwealth Bank of the‘Urn’whenit hosted thefirst Test Match inthe The Gabba set thescene for thetriumphant return carnivals and sportsdays. elite sportsand community activities including school eventssporting and concerts and more than 800functions, Stadiums Queensland hosted inexcess of 200major 4.4 million. 240,000 patrons ontheprevious year to more than attendance across all venues increased by more than Commonwealth Games. I am proud to training base for athletes competing at the2014Glasgow performers of music as and thearts, well as providing a national and international fixtures) and world renowned venues have hosted events elite sporting (including state, Over thepast 12months, Stadiums Queensland’s nine Chairman’s report games at The Gabba, ICT infrastructure Super Stadium and the Sleeman Sports look forward Super’ to Ashes Series getting the Aussies the Gold Coast at The Gabba, the AFC Asian Cup to increasingly capable hosting ICC report that our 1300SMILES and witness ‘Cbus Cricket

Chairman Mike Pelly personal fitness or recreational pursuits. concerts orparticipate inclub orcommunity sport, contests,sporting train for elite competition, enjoy sports facilities, whetherit beto play orwatch premier venues places where people can experience thebest in expertise and for thecommitment that makes our nine Queensland and those with whomwe partnerfor the the Chief Executive, Kevin their contribution. Finally, Iexpress my appreciation to acknowledge my fellow Directors and thank themfor from theQueensland Government. Iwould also like to the support Stadiums Queensland continues to receive for National Parks, Recreation, andSport Racing for I would Complex as a national hub will furthercement thereputation of the Sleeman Sports in late 2014.Once completed, this newcycling facility under development with construction dueto commence velodrome at the Sleeman Sports Complex are the Sleeman Sports Complex). Designs for Sevens (at Cbus track and field program (at Metricon Stadium), Rugby venues include theopeningand closing ceremonies and proposed to beheld inthree of Stadiums Queensland’s for Stadiums Queensland is already commencing its planning the 2018 Gold Coast like to thank Super Stadium) and track the Hon. Steve Dickson MP, Commonwealth Games. Events Yearbury, for elite sports development. of Stadiums the staff cycling (at a new indoor currently Minister Chief Executive’s report

Stadiums Queensland (SQ) is responsible for managing Looking forward, consumer demands regarding how live the State’s major sports and entertainment venues. It sport is “packaged and presented” continue to evolve. contributes to the Government’s priorities by providing There is an increasing appetite to integrate a digital access to quality facilities for recreational and sporting dimension into the venue experience. Each hirer and each pursuits at both the community and the elite level, and by event will have their own distinctive content and the digital generating economic benefit through jobs created by local platform on which they engage needs to accommodate businesses supplying the goods and services required to this diversity. For its part, SQ is making investments support major events (such as hospitality, transport and in upgrading the fibre backbone and data networks at accommodation). its venues to accommodate the business to business processes that are essential to provide integrated services Events held at SQ venues are telecast to a global audience to hirers, patrons or media (whether it be digital tickets, and are subjected to the highest level of scrutiny on the the ability to access venue information as they require it, international stage. Our performance as an organisation or allow media representatives to file stories and download is measured on the presentation of our facilities and pictures in real time). These upgrades are setting the compliance with the requirements of the respective scene for the future possibility that they could be used governing bodies for the hosting of international, national by hirers to develop applications to enhance the event and state events. The performance SQ achieves in experience for their patrons. providing safe, well maintained and efficiently functioning venues is due to the commitment of SQ staff, our partner I would like to acknowledge the ongoing support of the venue managers, and the many service providers who Minister for National Parks, Recreation, Sport and Racing, work (often) behind the scenes to present our facilities Hon. Steve Dickson MP, for the enhancement of sports every day for the benefit of those who visit them, whether infrastructure at Stadiums Queensland venues. I also that be as a patron to watch premium sport or attend thank SQ’s Chairman, Mike Pelly, and the SQ Board of an entertainment event, as an athlete engaged in elite Directors for the direction and guidance over the course of training, or as a participant in school, corporate or what has been a challenging year. Finally, I would like to club sport. acknowledge the work of our staff and extend my thanks for their commitment to customer service, and their efforts

I would like to commend all those involved in the report Executive’s Chief in providing the safest and best possible venue experience presentation of what has been a wide variety of high for Queenslanders. quality elite sport and entertainment events across our venues over the last twelve months. The high 4 attendances at SQ venues over the year reflect positively on these efforts. The operating environment in which SQ must conduct its business is set out in the Major Sports Facilities Act 2001. The Act includes the requirement that SQ perform its Kevin Yearbury functions in a way that is consistent with sound commercial principles. Consistent with the themes of public sector Chief Executive renewal and the Queensland Government’s response to the 2012/13 Commission of Audit, SQ constantly reviews Annual ReportAnnual 2013–14 its business strategy to ensure it is able to deliver the most cost effective operating model at each of its venues. It undertakes competitive market testing to achieve the best value in the delivery of the myriad of services that are essential to a venue’s operation. This competitive market testing has resulted in over ninety percent (90%) of venue services being outsourced to specialist providers engaged in a diversity of fields such as catering, cleaning, waste management, ticketing, etc. Indeed the only functions not outsourced involve those where the cost would be higher for Stadium hirers, patrons, and community sport. Annual Report 2013–14 5 The Board and i Dir C Gener David D C the Chairs int the Nations assistance through programs such as thePacific Islands has led anumber of ‘pro bono’projects providing legal insurance sectors. Throughout herlegal career, Sophie and global clients intheproperty, financial services and and assessment and regulatory advice, advising national in professional indemnity litigation, risk management Regulatory team over thepast decade. Sophie specialises has beenanintegral partof growing theLitigation and Sophie Devitt is aPartner at law firmDLAPiper. She Sop C O Queens Lions f Mi 2004 independent Elder Nor Australia, has worked for big brand companies such as Unilever e Alexandra f Dir than Mike Pelly has asuccessful business career spanning more (Chair) Mike Pelly Directors The Board Trust Building EmployeesScheme (BUSSQ), Redundancy David is aDirector ontheBuilding Unions Superannuation in occupational health and safety and industrial relations. amassed astrong repertoire of qualifications specialising of key construction roles throughout his career, David has in thebuilding industry. As well as occupying anumber as 2013. operations of Stadiums Queensland. the policies and practices that govern theday-to-day by theMajorSportsFacilitiesAct2001 and determines direction of thebusiness within theparameters set down governance of Stadiums Queensland. It sets thestrategic The Board is responsible for theoverall corporate s married with three children. David sits onthe Stadiums rom 1990 to 2010, Mike was aDirector of theBrisbane or more than adecade and amember of thePrincess xperience across themedia and events industries and onstruction ommittee. ommittee avid Hanna ffice of Economic Development. In addition to his role

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In the financial year 2013/14, the Stadiums Queensland Board met on 12 occasions with attendance by Members as follows: Mike Pelly (Chair) 12 Sophie Devitt 12 David Hanna 9 Victoria Carthew 10 Maurice Holland 11 Melanie Woosnam 12 Peter Cummiskey 11

Organisational structure

The Hon. Steve Dickson MP Minister for National Parks, Recreation, Sport and Racing The Board

Board of Directors 6

Kevin Yearbury Chief Executive

Jennifer Whittaker Executive Officer

Jaimie Robertson ReportAnnual 2013–14 David Spencer Todd Harris (until April 2014) Jane Stelfox General Manager General Manager General Manager General Manager Asset Management Operations Business Development Corporate Services and Development and Marketing

Patrick Oxley Mark Christie Glenn Arboit Business Asset Blair Conaghan Corporate Manager Manager Manager Development Management Manager Services Queensland Sport Sleeman Sports 1300SMILES and Marketing Team The Gabba Team and Athletics Centre Complex Stadium Team

Trish McNamara Cameron Pearson Alan Graham Julie Curren General Manager CEO General Manager Manager Brisbane Queensland Suncorp Stadium Cbus Super Stadium Entertainment Tennis Centre (AEG Ogden) Centre (AEG Ogden) (Tennis Queensland)

David Bennett Manager Metricon Stadium (GC SUNS) Annual Report 2013–14 7 Corporate governance M Ex The Executive Committee Stadiums Queensland): Internal committees (committees convened by it The Committees day-to-day operations. and determines thepolicies and practices that govern its down by legislation applicable to Stadiums Queensland organisation’s strategic direction within theparameters set governance of Stadiums Queensland. It sets the The Board is responsible for theoverall corporate The Board h during Authority. There were nochanges to its statutory functions Stadiums Queensland continued to operate as a Statutory ofgovernmentMachinery Corporate governance Communications The Executive also performs therole of theInformation and manage capital works programs and construction projects. organisation and establishes themechanisms required to obligations. It monitors theperformance of the of theorganisation and to enable it to meet its statutory processes and procedures for theeffective management consistent approach to business operations. It reviews A • An • An • An • position Stadiums Queensland as: Our corporate governance arrangements are structured to as not established any related entities. infulfilling its governance responsibilities. anagers. The Executive meets fortnightly to ensure a ecutive ma the infrastructure to enhance participation insportat both to achieve theGovernment’s policy of developing tourism industry, public sector agencies and business s performance; high s of v

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External committees In addition, Stadiums Queensland has several Committees that address risk management issues: Gold Coast Venues Executive Steering Committee • Stadiums Queensland’s Executive Committee provides a coordinated approach to the management of risks at Stadiums Queensland’s General Manager Asset the operational level; and Management and Development is a member of this Steering Committee. • The Audit, Risk and Compliance Committee focuses on key strategic risk issues facing Stadiums Queensland Stadium Management Advisory Committee and ensures mechanisms are in place to effectively A Stadium Management Advisory Committee (SMAC) protect assets and the safe operation of the business. meets as a condition of the Suncorp Stadium Development Approval. Suncorp Stadium’s Chief Executive Officer Enterprise bargaining convenes SMAC on behalf of Stadiums Queensland. This Committee comprises representatives from emergency Stadiums Queensland utilises the following industrial service agencies, transport providers, Brisbane City Council instruments to cater for its broad range of staff: and community organisations. These meetings enable • Stadiums Queensland Staff Certified Agreement 2012; Stadium Management to receive a range of views regarding the operation of the stadium. Four SMAC meetings were • Event Day Staff Certified Agreement 2005; held during the financial year. There is no remuneration • Order – Apprentices’ and Trainees’ Wages and paid to members of the SMAC. Conditions (Excluding Certain Queensland Government Entities) 2003; and Organisational structure • Common Law Contracts. There are four General Managers reporting to the Negotiations for the Stadiums Queensland Staff Certified Chief Executive, covering the following functions – Agreement 2012 were completed in December 2012 Corporate Services, Operations, Asset Management and with approval and certification through the Queensland

Development, and Marketing and Business Development. governance Corporate Industrial Relations Commission. The key service standards include: Corporate Services – ensure the requirements of Workforce planning, attraction 8 Stadiums Queensland’s corporate governance framework are complied with, provision of finance, information and retention technology, human resources, information management The quality of recruitment and selection activities is vital to and risk management services to venue operations. ensuring Stadiums Queensland is able to attract and retain Operations – ensure effective operation of venues and people with the skills, knowledge and abilities it needs provision of a safe environment for patrons. to deliver services to the public of Queensland as well as interstate and international visitors who attend events at Asset Management and Development – maintain venues Stadiums Queensland’s venues. to be fit for purpose, implement annual capital works and

maintenance programs. Stadium Queensland’s business requires specialist ReportAnnual 2013–14 skills across event management, operations and facility Marketing and Business Development – maintain management to ensure the nine venues are run in an communication channels with stakeholders, maximise efficient and cost effective manner and safe for the millions venue utilisation, maximise commercial branding of patrons who attend events each year. opportunities. Our recruitment and selection processes are based on the principles of merit, equity and fairness. They are designed Risk management to enable an assessment to be made of an applicant’s The identification and proper management of risk is skills, attributes and values against the requirements of embedded in Stadiums Queensland’s business processes the position and the needs of the organisation. and operating procedures. In October 2013, Stadiums Given the specialist nature of the industry it is important Queensland was recognised for excellence in property we retain our people and the intellectual property created risk management by Vero Insurance at the national RM through continuous improvement to our trade craft to Advancer Awards. Stadiums Queensland was announced deliver the best experience possible for patrons as well winner of the Property Risk Management Award for its as meeting hirer and stakeholder expectations. Stadiums systems, processes and activities undertaken to minimise Queensland uses educational programs such as the Public loss and/or damage arising from property ownership. Venue Management School and the Venue Management The judges considered SQ’s holistic approach to Property Association to develop key staff. Risk Management through staff training and awareness programs, expert contractor management and a focus on continuous improvement warranted the award. 9 Annual Report 2013–14 Corporate governance reviews. employee induction,staff training and performance across thebusiness. This is acknowledged during recognises and supports flexible working arrangements reasonable work/life balance. Stadiums Queensland requires flexible arrangements for staff to achieve a The nature of Stadiums Queensland’s core business with Stadiums Queensland’s human resources policies align and outlined has beendeveloped with regard to theethics principals and existing staff. The Stadiums Queensland Strategic Plan al Stadiums under thePublicInterestDisclosureAct2010 . financial year Stadiums Queensland had nodisclosures executive Government and Parliament. During the2013/14 met its statutory and regulatory obligations reporting to During the2013/14 financial year, Stadiums Queensland Ethical procedures, values andpractices gain work experience inthegrounds area. recognised educational and training establishments to Stadiums Queensland supported individuals from itself but across thelabour market generally. In2013/14, only to develop theskill base within Stadiums Queensland employing trainees and apprentices within its venues not Stadiums Queensland recognises thebenefits of Work experience andtrainee program Queensland’s policies and values inthis regard. expected to reflect behaviours consistent with Stadiums are responsible for implementing EEO policies and are all employees are optimally utilised. All employees non-discriminatory and thetalents and resources of As such, it seeks to ensure employment practices are Stadiums Queensland is anequal opportunity employer. Equal employment opportunity (EEO) statement were paid during this period. No redundancy, early retirement orretrenchment packages Permanent% Separation Permanent Retention % FullEquivalent Time l staff. Training is provided onanannual basis to all new strategies for ensuring integrity and accountability. its

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Records • Stadiums • Information • Hardcopy • The • Stadiums • Recordkeeping • Ongoing • undertaken: In 2013/14, thefollowing initiatives and activities were Information Standard40—Recordkeeping. Information Act2009,Privacyand compliance with thePublicRecordsAct2002,Rightto to support decision-making, accountability and ensuring through theprovision of policies, procedures and systems Stadiums Queensland provides quality recordkeeping Information systems andrecordkeeping State Archivist. uses disposal schedules approved by theQueensland Administrative Delegations. Stadiums Queensland only implemented during the2014/15 year. within Stadiums Queensland’s EDRMS. and Disposal of Public Records. Recordkeeping, and Information Standard 31:Retention the PublicRecordsAct2002,Information Standard 40: managed inamanner that meets therequirements of responsibilities of all staff. Administrative Delegations set out therecordkeeping and available to all staff via theintranet. records management policies and procedures are t 31: Retention and Disposal of Public Records. Standard 40:Recordkeeping, and Information Standard provisions of thePublicRecordsAct2002,Information t Ar s h nec raining for newemployees. Stadiums Queensland’s o ensure information management compliance with the pecific retention and disposal schedule which will be ave beennobreaches of information security. chiving and Disposal Policy, and associated essitate that all records regardless of format are

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10 Annual ReportAnnual 2013–14 11 Annual Report 2013–14 Venue reports Australian Union Rugby • Football Federation Australia • Australian League CommissionRugby • National LeagueRugby • Queensland LeagueRugby • Brisbane Roar • Queensland Union (Reds) Rugby • • Venue hirers 141,568 Other(including concerts, functions and tours) 11,231 Community Events 998,292Events Elite Sporting 1,151,091 Total Patronage Celebrated the Stadium’s 10 • Achievements Hosted • Unveiled the Mal • Continued promotion of the use • Completed capital projects including the upgrade to • Hosted • Hosted • redevelopment. and 10millionth patron attending events since the State of Origingame 1. Hon. Campbell Newman and Mr. and credit card facilities for improved customer service. maintenance and presentation. and purchasing of grow lights to assist with field in theMembers’ DiningRoom and Paddington Room, Members’ bars Guinness record Festival event which resulted inthebreaking of the Bon Jovi Roar infront of 51,153 patrons. plaque commemorating themilestone. of theoriginal 1980 State of Originteam unveiling a Parks, Recreation, andSport Racing and five members by the Hon. Steve Dickson MP, the 100 three concerts during the the A-League Grand Final won and Eminem – plus

and Gate th for State of Origingame which was marked Meninga statue the World’s Orchestra. Biggest C entrance, carpet replacement a Queensland Music th year of operation Minister for of PayPass/PayWave Meninga on the day commensurate with the stadium’s reputation as ‘the Cauldron’. brings spectators close to theplaying producing field, anatmosphere , ,Football and outdoor concerts. The design entertainment venues. The 52,500 seat venue offers a showcase for Suncorp Stadium is oneof Australia’s best rectangular sportsand by the Premier the year by the Brisbane – Taylor Swift, National

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Promote a strong • Connect with the audience target • Plan for • Future direction Police-Citizens Youth Club • Former Origin Greats (FOGS) • What’s • Queensland LeagueRugby • Spotless Services Ltd • AEG Ogden (Venue Operator) • Venue tenants One Direction concert • Seven Asian Cup • Four • Bledisloe Cup • State of Origin game 3 • National League (NRL), Australian Rugby Union Rugby • Upcoming events To • Support sports tourism • Maintain the Stadium’s reputation as one of • fan day engagement. branding and enhanced facilities. concert promoters. (ARU), A-League regular season fixtures attraction of major events to the venue. Football venues. Australia’s premier Rugby League, Rugby Unionand become first Nations Doubleheader Your capital expenditure needed for

Team Rugby choice in Queensland for 2015 matches functions business. (Stadium merchandise agent) Test

in Queensland through the via social media and fan major activation, The Gabba has hosted major sporting fixtures since 1895 and is home to the , Queensland Bulls and . With a 42,000 capacity, The Gabba is regarded as having one of the world’s best cricket wickets and offers great viewing for AFL premiership matches. The venue has a range of function and meeting spaces that are used extensively throughout the year.

Achievements • Queensland Sport Medicine Clinic • Brisbane Lions Merchandise Shop • Hosted the first Ashes Test match of Australia’s successful ‘return of the urn’ Ashes Series attended by more than 120,000 patrons over four days. Future direction • Achieved Gabba Membership growth on the previous • Work with the International Cricket Council and key year, with the level of membership satisfaction at the stakeholders to plan for, and deliver, three matches of highest level since 2008. the 2015 ICC Cricket World Cup. • Re-turfed the field of play, including the installation of a • Undertake preparations for the Australia v India Cricket three metre artificial turf perimeter around the field. Test match of the 2014/15 Summer Test series. • Redeveloped the cricket change room area. • Continue to investigate opportunities to attract additional community events such as the recent successful Stadium • Installed a fibre network around the venue creating a Stomp and Muscle Up for MND, to promote healthy living backbone for future technology and an integrated point and increase utilisation of the venue. reports Venue of sale system to allow reporting on stock and staffing requirements at each concession in real time to improve • Continue to roll out a program of Capital Works upgrades customer service, and the addition of PayPass/PayWave including the resurfacing of venue concourses, the 12 options for sales. staged painting of the venue’s steel structure and ongoing works to refurbish corporate boxes. • Installed new fixed sight screens and expanded the media/press room to accommodate contemporary • Increase non-event day revenue through the ongoing media requirements. promotion of the venue’s unique function and event spaces, and through continued development of the • Installed a new scoreboard to increase the vision size Gabba Members program. capability of the existing Western scoreboard. • Engage in master planning and urban design processes • Installed new AFL dugouts on the Southern boundary undertaken for the proposed Woolloongabba Bus and line and new coaches boxes that are able to be Train (BaT) station, to achieve enhanced connectivity converted to premium corporate facilities for the ReportAnnual 2013–14 with, and access to, The Gabba. cricket season. Patronage Upcoming events • National cricket season fixtures 502,523 Total • Australia v India International Test Match 491,038 Elite Sporting Events • Three ICC Cricket World Cup matches including 2,416 Community Events Australia v Bangladesh 9,069 Other (including functions and tours) • Stadium Stomp Venue hirers • Muscle Up for MND • Brisbane Lions • Queensland Cricket • Cricket Australia • Muscle Up for MND (Motor Neurone Disease) • Stadium Stomp Venue tenants • Queensland Cricketers Club • Brisbane Lions Administration and Football departments 13 Annual Report 2013–14 Venue reports BDO Presents – Big Day • Gold Coast • Australian Football League • Venue hirers 45,421 Other(including concerts, functions and tours) 1,120 Community Events practice match) 196,090 Elite EventsSporting (includes pre-season 242,631 Total Patronage Average • Achievements The 2013/14 financial • Metricon Stadium has agreed to • Connect and Gold Coast community events including the inaugural Homeless finalise arrangements to beginaprogram of annual at the venue until 2020. with O’Brien Catering Group to 13,361 in2012/13. 2013/14 financial year has grown to 16,834, up from Premiership season fixtures at Metricon Stadium inthe crowd SUNS Football Club attendance at Gold Coast year Out Music of Cycling events. Festival saw provide catering services Metricon Stadium extend its relationship leased by the AFL and operated by the Gold Coast closing ceremonies and track and field competitions. Metricon Stadium is a key host entertainment othersporting, and cultural events. Metricon Stadium is AFL team. The venue has beendeveloped to thespecifications needed to seat stadium located on the Gold oval Coast Metricon Stadium is Queensland’s newest major sportsfacility. The 25,000 Festival venue for SUNS AFL the 2018 Commonwealth Games, hosting the opening and Metricon Stadium is highly engaged in the planning • Metricon Stadium is working with C3 Presents to • Future direction GC SUNS – GC SUNS Merchandise Shop • O’Brien Catering Group • Venue tenants Gold Coast • Homeless Sleep Out – community event • Homeless Connect – community event • Jeep Juniors – Community Sporting Clinic • Toyota • Under 16 AFL National Championships • Upcoming events community following delivery of theGames. view to securing high value legacy outcomes for the process 12 months. working to secure othersimilar content over thenext the BigDay Out music festival again from 2016while AFL Premiership season for of Cycling events Festival the 2018 Commonwealth Games is home to SUNS. the with a deliver Cbus Super Stadium is a state of the art 27,400 seat stadium on the Gold Coast and is the home of the NRL team. The venue is recognised by fans, players and administrators alike as one of the best regional stadia in Australia.

Achievements Venue tenants • Signed a five year contract with Cbus Super for the • Ticketek naming rights sponsorship of the venue, rebranded as • O’Brien Catering Group Cbus Super Stadium. • Legends Football League (December – February) • Hosted 11 Gold Coast Titans fixtures and the Gold Coast 7s leg of the HSBC Sevens World Series, attracting more than 185,000 patrons to watch elite sporting events Future direction throughout the year. • Continue to exercise tight management on costs • Hosted the inaugural community event Carols Under the throughout the venue and for hirers. Stars, which attracted in excess of 2,000 attendees. • Conduct a review of the Transport Management Plan to • Hosted the Gold Coast Bulletin Fun Run which attracted provide for the evolution of development in Cbus Super more than 2,200 community participants. Stadium precinct. • Hosted two matches of the Legends Football League in • Secure a major entertainment event or concert. reports Venue January 2014. • Complete the resurfacing of the Eastern and • Installed permanent fencing on the southern concourse Southern concourses and commence an upgrade of 14 of the venue. the PA system. • Undertook landscaping enhancements at the Southern • Work with the community to continue the end of the venue to improve the venue’s common areas. implementation of the local traffic area which is managed by Cbus Super Stadium. Patronage Upcoming events 192,918 Total • Gold Coast Titans NRL regular fixtures 185,171 Elite Sporting Events

• ARU Test match between Australia and Argentina ReportAnnual 2013–14 6,200 Community Events • HSBC World Sevens Series 1,547 Other (including functions and tours) • Three matches of the Legends Football League Venue hirers • Carols Under the Stars – community event • Gold Coast Titans • Australian Rugby Union • Legends Football League • Titans 4 Tomorrow • The Event Crew 15 Annual Report 2013–14 Venue reports Mrs Brown’s Boys, the irreverent and edgy hit • P!NK triumphantly returned to • Australian events contributed to • High profile international artists including P!NK, One • Achievements In December 2013, the was again as number ranked BEC • number of packages nationally. show reception packages and Brisbane sold thehighest was used to (July, August and September 2013). In addition, the BEC About Love Tour” and performed eight sell out concerts boxing event. John Farnham (two concerts) and an Anthony Mundine with performances by X Factor Live, Mrs The Immortal, Championship (UFC), Cirque du Soleil – Michael Jackson Other major events held included theUltimate Fighting Rihanna and Bruno Mars performed to capacity houses. Direction, Beyoncé, Lionel Richie, Bruce Springsteen, number 20. world the Brisbane Entertainment Centre at ranked End worldwide ticket sales of Top 200Arenas inthe following ranked number 14inthe Top 25 Box Office scores category in Billboard one in the being held for areturn tour in2016. 31,500 tickets sold (five shows) and dates are now 2014. The event surpassed all expectations with over Australia with theirlive show for thefirst timein March comedy about adysfunctional but real family toured the success Top host 10 Venues in 10,001–15,000 capacity the P!NK “True Love” Brown’s and Nitro Boys Circus Magazine. The Centre was also of P!NK. In 2013, Pollstar’s Australia result the overall by AEG Ogden onbehalf of Stadiums Queensland. hosts for national and international touring acts. The 13,500 seat main arena The Brisbane Entertainment Centre (BEC) is one of Australia’s top the Wiggles, official tour a steady with her “Truth TV stream Live. Year

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of top quality events each 240,000 Community Events and Sports Hall use 625,051 Concerts and Special Events 865,051 Total Patronage Ultimate Fighting Championship • Nitro Circus • Feld Entertainment • The Wiggles Touring • McManus Entertainment • Nine Live • Dainty Consolidated Entertainment • Live • Chugg Entertainment • Frontier Touring Company • Venue hirers AEG Ogden (Venue Manager) • Venue tenants Nation Australia

year. Live The is operated BEC Pty Ltd venues Sports hall hirers Upcoming events • Northside Wizards () • International Ice Hockey • Boondall Indoor Soccer • The Voice Live • Queensland • Lady Gaga • World Cup Cheer and Dance (Cheerleading) • Queen + Adam Lambert • Metropolitan North School Sport (Basketball, , • Robbie Williams Volleyball) • Justin Timberlake • Australian All Star Cheerleading • Kanye West • Sporting Wheelies and Disabled Association • Andrea Bocelli (Wheelchair Rugby and Basketball) • Miley Cyrus • North Brisbane Netball Academy • The Rolling Stones • Redlands College (Basketball) • Kylie Minogue • St Patricks College (Basketball and Volleyball) • Katy Perry • Nudgee College (Basketball and Indoor Soccer) • The Wiggles • Mary Mackillop College (Volleyball and Badminton) • The Eagles • St John Fisher College (Netball and Volleyball) • Roxette • Mt Maria College (Badminton) • Sting & Paul Simon • Northside Christian College (Basketball) • Guy Sebastian • St Rita’s College (Netball and Badminton)

• Special Olympics (Basketball) reports Venue • Netball Queensland • Basketball Queensland 16 Future direction • Promote corporate hospitality packages for events where appropriate. • Reviews will continue to be undertaken to determine strategies to further improve event revenue streams. • Replacement of the Main Arena retractable grandstand

(over 20 years old). ReportAnnual 2013–14 • Upgrade the Green Room to meet backstage production requirements. • Refurbishment of “Courtyard BBQ”. • Refurbishment of four concession stalls. 17 Annual Report 2013–14 Venue reports 12,679 Other(including concerts, functions and tours) 197,829 210,508 Total Patronage Hosted • Hosted • Achievements Launched the new catering point of sale technology • Successfully • Upgraded concessions in the • Completed the renovation of the commissary kitchen to • Installed a viewing platform on the South Eastern • Modified the North and South Grandstands to • Upgraded CCTV • financial year. financial attracting more than 190,000 patrons during the to which includes PayWave/PayPass Concert in June 2014. by more than 200local junior football players. service. provide greater variety of menuoptions. seating platforms for patrons with adisability. provide improved service standards. of venue. the enhance venue security and event management. Elite EventsSporting the Foxtel All-Stars Tim Cahill Academy, attended 14 Cowboys delivered the Keith Urban – Light the Fuse cameras and system Western sporting andsporting entertainment facility. events to theregion and is Queensland’s North premier regional NRL team. The 26,500 capacity venue attracts a variety of major 1300SMILES Stadium is home to software to enhance customer Food Court NRL fixtures extend

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The modernisation and refurbishment of the level one • Replacement of existing analogue scoreboard with • Venue tenants Queensland Ambulance Service • Safe Driver Training • Advanced Driver Training • Queensland Police Service • Nine Live • • Venue hirers Ricky Martin – One World • North Queensland Cowboys • Upcoming events Continue to • Future direction G&T Security • Spotless Catering Services • Ticketek • North Queensland Cowboys • the North Queensland Cowboys common corporate in the areas programmable LEDdisplay. profile music events to the venue. work with concert promoters to Tour NRL regular fixtures

Western

Grandstand. attract high The Queensland Tennis Centre (QTC) is Australia’s only tennis facility to provide all three Grand Slam court surfaces of clay, grass, and hard-court. In total, 23 International standard courts are available for both tournament and public use. Queensland The centre court, Arena, features seating for 5,500 spectators and Tennis Centre includes 20 corporate suites, several function spaces and player facilities. The QTC is the headquarters for Tennis Queensland as well as the Queensland Academy of Sport elite tennis player development program, and is home to one of Tennis Australia’s national high performance academies.

Achievements Venue hirers • Record attendance figure for the 2014 Brisbane • Tennis Australia ( and International attracting in excess of 105,000 patrons Fed Cup events) and featuring Roger Federer as a first time participant in • Taekwondo Australia the tournament. • Baulderstone / Lend Lease • Attendance at the Fed Cup Semi-final (two days) exceeded expectations, attracting more than 7,500 • Adonis Society patrons. • New Creation Church • Community use of the QTC and tournament attendance • Ray White over the whole year remained solid. • Increased use of the function spaces, with the Venue tenants venue attracting more than 11,000 guests during the

financial year. • Tennis Centre Operator (UQ Sport up to January 2014 reports Venue and MWS Sports from April 2014) • Overall utilisation and patronage of the QTC improved significantly in the 2013/14 financial year compared to • Tennis Australia (Brisbane International Event 18 the previous year. Management team and National Academy / Coaching Development staff) • Hosted the 2013 Taekwondo National Championships with more than 6,000 patrons attending over four days of competition. Future direction • Undertook upgrades of the venue’s electronic • Focus on increasing the use of Pat Rafter Arena and the infrastructure and expansion of the security and public QTC for functions and events. address systems. • Working with the Tennis Centre Operator to improve usage of the facility by the wider community.

Patronage ReportAnnual 2013–14 214,549 Total Upcoming events 113,249 Elite Sporting Events • 2015 Brisbane International 90,100 Community Events • Graduation ceremonies for Brisbane Girls Grammar and Brisbane State High School 11,200 Other (including functions and corporate events) 19 Annual Report 2013–14 Venue reports and school sportscarnivals onanannual basis. QSAC meeting spaces. beach volleyball complex) and anumber of function and 2,100 State Athletics Facility, ‘TheBeach’ (aneight court The venue contains a49,000 seat Main Stadium, a Football Queensland • Football Brisbane • Queensland Athletics • Queensland Academy of Sport • Venue tenants Queensland Masters • Little Athletics Queensland • Queensland Athletics • Fitness and Dance • Salmat Business • Griffith University • Venue hirers 68,701 Other 101,652 Community 30,207 Training Elite 31,224 Competition 231,784 Total Patronage Remained the venue of choice for • Achievements Hosted • Hosted • Hosted • Hosted • of sports. venue’s various function rooms. athletics carnivals. Athletics Clubs. Masters Athletics Association and Queensland promoted by Queensland LittleAthletics, Queensland hosts elite QAS Brisbane Roar over in excess numerous national and local athletics events 150 functions and 45,000 guests in the Force of 80 Primary and Secondary school Training Sessions a variety across Athletics W-League home matches. training facilities. standard running tracks, ahydrotherapy recovery centre and indoor development, recovery and research. The QAS has access to international the Queensland Academy of (QAS)Sport is ahub for elite athlete training, The Queensland Sport and Athletics Centre (QSAC) athletic meets Work with hirers, governing bodies and other event • Increase the utilisation of athletics for tracks • Continue to • Future direction Special Olympics Queensland • Sandstorm (operator of the beach volleyball facility) • Queensland Canoeing • Queensland Masters • Queensland Little Athletics • Queensland Open • Brisbane Roar • Fitness and Dance Inter Studio Carnival • Monster Jam World • Upcoming events including National and International athletics events. promoters to secure additional events for the venue carnivals through improved operating procedures. development. ‘Centre of Sporting Excellence’ concept through venue Championships fixtures identify opportunities to Westfield W-League regular season in conjunction with and Field ChampionshipsTrack Tour Athletics Association and Field Track build on the school Sleeman Sports Complex (SSC) is a centre of excellence for the development of elite athletes in Queensland. The venue is the training base for Queensland, Australia, Diving Queensland, Gymnastics Queensland, BMX Queensland, Cycling Queensland, Basketball Queensland and Queensland Weightlifting Association.

Facilities include the BMX Supercross Track, the Brisbane Patronage Aquatic Centre, Chandler Indoor Arena, Chandler Theatre, Chandler outdoor velodrome, Queensland State 850,593 Total Gymnastics Training Centre, Dry Land Diving facility and 104,136 Elite Sporting Events onsite accommodation facilities. 37,823 Elite Training Swimming Australia has recently nominated the Chandler Community Events Swim Club (with their training base located at the 123,564 Brisbane Aquatic Centre) as one of their National Podium 585,070 Other (includes regular community use) Performance Centres. SSC facilities host international, national and state events Venue tenants as well as catering for a wide variety of aquatic and fitness • Acceleration activities, learn to swim programs and community sports. • Aquatic Achievers Achievements • APEX Camps reports Venue • Hosted the 2014 National Swimming Championships • Aquatic Education in April 2014, which was broadcast live on Network Ten • Basketball Queensland 20 One HD. • BMX Queensland • Hosted other high profile international and national • Diving Australia elite sporting competitions including the Australian National Pool Free Diving Championships, the World • Cycling Cheer and Dance National School Championships, • Diving Queensland the Oceania Weightlifting Championships, the • Gymnastics Queensland Australian Pool Rescue Championships, the Diving Australia – World Championships Trials, and the • Swimming Queensland Australian Open and Age Group Synchronized • Queensland Weightlifting Association ReportAnnual 2013–14 Swimming Championships. • City Property Services • Upgraded the Brisbane Aquatic Centre main change rooms to improve the presentation and functionality of • Chandler Markets the facility. • Results Physiotherapy • Upgraded the 50m competition pool filtration plant, to • Sports Performance Ltd maintain high water quality. • Swim Shop (Swimming Queensland) 21 Annual Report 2013–14 Venue reports University • Brisbane • Synchro • Queensland • Neptunes • Aqualina • Swimming • Chandler • Brisbane • Brisbane • Gymnastics • Gymnastics • Basketball • Chandler • Vikings • Brisbane • Road • Queensland • Diving • Nat • Chandler • BMX • University • Repsych • Pine • Moreton • Kangaroo • Hamilton • Gundy • • Cycling • Venue hirers Balmoral

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Financial Statements For the financial year ended 30 June 2014 Financial statements Financial

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60 Annual ReportAnnual 2013–14 61 Annual Report 2013–14 Financial statements Contact information

Stadiums Queensland Queensland Tennis Centre Level 11 Gabba Towers Cameron Pearson 411 Vulture Street Chief Executive Officer Woolloongabba QLD 4102 Tennis Queensland P: (07) 3008 6100 190 King Arthur Terrace E: [email protected] Tennyson QLD 4105 W: www.stadiums.qld.gov.au P: (07) 3214 3800 W: www.queenslandtenniscentre.com.au The Gabba Blair Conaghan Sleeman Sports Complex Manager Mark Christie Gate 7 Vulture Street Manager Woolloongabba QLD 4102 Cnr Old Cleveland & Tilley Roads P: 1300 THE GABBA Chandler QLD 4155 E: [email protected] P: (07) 3131 9611 W: www.thegabba.com.au E: [email protected] W: www.sleemansports.com.au 1300SMILES Stadium Glenn Arboit Suncorp Stadium Manager Alan Graham Golf Links Drive General Manager Kirwan QLD 4817 PO Box 1658 P: (07) 4722 7700 Milton QLD 4064

E: [email protected] P: (07) 3331 5000 information Contact W: www.1300SMILESstadium.com.au E: [email protected] W: www.suncorpstadium.com.au 62 Cbus Super Stadium Julie Curren Brisbane Entertainment Centre Manager Tricia McNamara Centreline Place General Manager Robina QLD 4226 Melaleuca Drive P: (07) 5656 5500 Boondall QLD 4034 E: [email protected] P: (07) 3265 8111 W: www.cbussuperstadium.com.au E: [email protected]

W: www.brisent.com.au ReportAnnual 2013–14 Queensland Sport and Athletics Centre Metricon Stadium Patrick Oxley David Bennett Manager Manager Kessels Road PO Box 4952 Nathan QLD 4111 Gold Coast MC QLD 9726 P: (07) 3405 7511 P: (07) 5644 6200 E: [email protected] E: [email protected] W: www.qsac.com.au W: www.metriconstadium.com.au

Queensland Tennis Centre

great venues. good times.

Queensland

Queensland Brisbane Tennis Centre

Gold Coast Glossary

AEG (Ogden) Anschutz Entertainment Group, ‘AEG Ogden’ AFL Australian Football League AIS Australian Institute of Sport ARU Australian Rugby Union BDO Big Day Out BEC Brisbane Entertainment Centre CCTV Closed Circuit Television EEO Equal Employment Opportunity FOGS Former Origin Greats GC SUNS Gold Coast SUNS Football Club EDRMS Electronic Documents / Records Management System ICC International Cricket Council LED Light-emitting Diode MND Motor Neurone Disease NRL QAO Queensland Audit Office QAS Queensland Academy of Sport QIRC Queensland Industrial Relations Commission Glossary QSAC Queensland Sport and Athletics Centre QTC Queensland Tennis Centre 64 SMAC Stadium Management Advisory Committee SQ Stadiums Queensland SSC Sleeman Sports Complex UFC Ultimate Fighting Championship Annual ReportAnnual 2013–14 Stadiums Queensland